Job Description Job Description Acclaim Technical Services, founded in 2000, is a leading language and intelligence services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow. ATS is seeking Cyber Technical Analyst Principal to support a client's operational requirements in a challenging, dynamic setting located in the Washington Metropolitan Area. The positions require an active TS/SCI with Polygraph security clearance. There is no exception to the clearance requirement. Successful candidates will work well in team environments and will be capable of operating independently with minimal supervision. Candidates will be expected to effectively interact with customer personnel at all levels within the customer organization. The positions require prior experience in supporting HUMINT operations or familiarity with the Intelligence Community and its objectives. The mission is highly significant and promises some very compelling work. Duties and Responsibilities Demonstrated experience with a minimum of 5 years' experience supporting remote Computer Network Exploitation projects with advanced targeting strategies. The experience must include at least 2 targeting packages per year for remote cyber projects and successfully preparing and disseminating them through appropriate channels. Demonstrated experience with a minimum of 1 year demonstrating and conducting internet research in support of the customer using appropriate tradecraft. Demonstrated experience within the last four years identifying relevant technical information in cyber targeting tools. That experience must include searching for data, making connections, and accurately analyzing and summarizing results in customer messaging traffic. Demonstrated experience with mobile technologies, including cellular networks Demonstrated experience in forming, maintaining, and expanding relationships and negotiating projects with the customer. Demonstrated experience in consistently writing concise technical targeting packages and consistently delivering these results to non-technical audiences in a way that is well received and clearly understood. Demonstrated experience and willingness to review communications traffic daily, identify communications traffic that require a targeter to respond or contribute, and proactively initiate a communications response. Desired Skills: Demonstrated experience in forming, maintaining, or expanding relationships and negotiating projects. Demonstrated experience with taskings. Demonstrated experience with targeting computer networks and identifying leads and reporting those leads. Experience Requirement 8-10 years of experience The pay range for this position is $125,000 to $190,000/year ABOUT Acclaim Technical Services (ATS) , founded in 2000, is a premier provider of tech-enabled solutions and operational services to a broad range of U.S. Federal agencies. As an Employee Stock Ownership Plan (ESOP) company-an uncommon advantage in our sector-we foster a culture of ownership, accountability, and shared success. This commitment to our people shows: ATS is consistently recognized as a top workplace in the DC area and continues to experience strong, strategic growth. SALARY TRANSPARANCY There are many factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employee owners value the flexibility at ATS that allows them to balance quality work and their personal lives. We offer competitive compensation, career growth, benefits and learning and development opportunities. Our broad mix of exceptional benefits options is designed to support and protect employees and their families. At ATS, you will be eligible to participate in a comprehensive benefits package such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more at Employee Resources EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT ATS is committed to a program of equal employment opportunity without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, marital status, sexual orientation, age, religion/creed, hairstyles and hair textures, handicap/disability, genetic information/history, military/veteran status, or any other characteristic or condition protected by applicable law. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. Powered by JazzHR EZeK6ujV4Q
10/23/2026
Full time
Job Description Job Description Acclaim Technical Services, founded in 2000, is a leading language and intelligence services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow. ATS is seeking Cyber Technical Analyst Principal to support a client's operational requirements in a challenging, dynamic setting located in the Washington Metropolitan Area. The positions require an active TS/SCI with Polygraph security clearance. There is no exception to the clearance requirement. Successful candidates will work well in team environments and will be capable of operating independently with minimal supervision. Candidates will be expected to effectively interact with customer personnel at all levels within the customer organization. The positions require prior experience in supporting HUMINT operations or familiarity with the Intelligence Community and its objectives. The mission is highly significant and promises some very compelling work. Duties and Responsibilities Demonstrated experience with a minimum of 5 years' experience supporting remote Computer Network Exploitation projects with advanced targeting strategies. The experience must include at least 2 targeting packages per year for remote cyber projects and successfully preparing and disseminating them through appropriate channels. Demonstrated experience with a minimum of 1 year demonstrating and conducting internet research in support of the customer using appropriate tradecraft. Demonstrated experience within the last four years identifying relevant technical information in cyber targeting tools. That experience must include searching for data, making connections, and accurately analyzing and summarizing results in customer messaging traffic. Demonstrated experience with mobile technologies, including cellular networks Demonstrated experience in forming, maintaining, and expanding relationships and negotiating projects with the customer. Demonstrated experience in consistently writing concise technical targeting packages and consistently delivering these results to non-technical audiences in a way that is well received and clearly understood. Demonstrated experience and willingness to review communications traffic daily, identify communications traffic that require a targeter to respond or contribute, and proactively initiate a communications response. Desired Skills: Demonstrated experience in forming, maintaining, or expanding relationships and negotiating projects. Demonstrated experience with taskings. Demonstrated experience with targeting computer networks and identifying leads and reporting those leads. Experience Requirement 8-10 years of experience The pay range for this position is $125,000 to $190,000/year ABOUT Acclaim Technical Services (ATS) , founded in 2000, is a premier provider of tech-enabled solutions and operational services to a broad range of U.S. Federal agencies. As an Employee Stock Ownership Plan (ESOP) company-an uncommon advantage in our sector-we foster a culture of ownership, accountability, and shared success. This commitment to our people shows: ATS is consistently recognized as a top workplace in the DC area and continues to experience strong, strategic growth. SALARY TRANSPARANCY There are many factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employee owners value the flexibility at ATS that allows them to balance quality work and their personal lives. We offer competitive compensation, career growth, benefits and learning and development opportunities. Our broad mix of exceptional benefits options is designed to support and protect employees and their families. At ATS, you will be eligible to participate in a comprehensive benefits package such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more at Employee Resources EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT ATS is committed to a program of equal employment opportunity without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, marital status, sexual orientation, age, religion/creed, hairstyles and hair textures, handicap/disability, genetic information/history, military/veteran status, or any other characteristic or condition protected by applicable law. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. Powered by JazzHR EZeK6ujV4Q
Job Description Job Description Acclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow. We are actively hiring Technical Targeting Analysts / Cyber Technical Analysts with TS/SCI clearance and polygraph to join our team working in Northern Virginia. You will be responsible for addressing, supporting and implementing Customer directed duties, tasks and objectives specific to unique Customer projects and programs. Duties and Responsibilities: Utilize a multi-disciplinary approach, combing signals intelligence, human intelligence, technical collections, and large datasets to identify and develop opportunities for collecting intelligence on key internet-facing infrastructure and related network targets Analyze and utilize packet capture data and other network traffic to identify vulnerability and inform the development of technical operations Work closely with technical targeters and other stakeholders to develop and execute operations that achieve mission objectives Proven experience collaborating with government agencies and other stakeholders to support technical operations, with strong understanding of operational environments, tradecraft, security protocols and counterintelligence measures Proven ability to work collaboratively with a diverse team, integrating multiple disciplines and perspectives to solve complex problems and drive results Proven ability to communicate complex ideas effectively through written and oral means, with the capacity to adapt massaging to diverse audiences and technical backgrounds Proven ability to analyze and integrate information from multiple sources to inform and support technical operations, with a focus on identifying and prioritizing targets Proven ability to effectively utilize a range of tolls and databases to identify and develop operational leads, supporting technical operations and mission objectives Proven ability to conduct online research ensuring the security and integrity of the research project Proven ability to collect, analyze, and evaluate large datasets from diverse sources, including but not limited to, multi-source intelligence and technical operations Proven ability to analyze data and identify insights that inform operational decisions and drive actionable outcomes Proven ability to conduct online activities in a secure and covert manner, utilizing best practices to maintain operational security Proven ability to establish and maintain effective relationships with key stakeholders, including sponsors, US Government agencies, and Intelligence Community partners, to facilitate the sharing of information and coordination of efforts Demonstrated experience using strong analytic, writing, and briefing skills when presenting results of targeting research Proven experience in developing and executing targeting strategies that enable and remove access to computer networks, leveraging technical expertise to drive operational outcomes Proven ability to identify and analyze information within classified collections to support operations Demonstrated experience writing and coordinating cables in customer cable systems Proven ability to develop and compile comprehensive targeting information into actional packages for operation use, supporting both field operations and headquarters-level decision-making Proven ability to analyze and interpret data to inform content analysis, driving the expansion of technical capabilities and collection operations Desired Experience: Proven experience working with sensitive or protected information systems, demonstrating a strong understanding of data management and security protocols Demonstrated experience working with customer databases and analytic tools Proven ability to analyze and integrate information from multiple sources to inform and support technical operations, with a focus on identifying and prioritizing targets Proven experience and working knowledge of telecommunication systems, including mobile networks and computer networks with a strong understanding of thein underlying technologies and architectures Education Requirement: BA/BS (or equivalent experience) Experience Requirement: 8-10 years of experience Target Salary Range: Cyber Technical Analyst - Senior: $156,500 Cyber Technical Analyst - Principal: $182,500 ABOUT Acclaim Technical Services (ATS) , founded in 2000, is a premier provider of tech-enabled solutions and operational services to a broad range of U.S. Federal agencies. As an Employee Stock Ownership Plan (ESOP) company-an uncommon advantage in our sector-we foster a culture of ownership, accountability, and shared success. This commitment to our people shows: ATS is consistently recognized as a top workplace in the DC area and continues to experience strong, strategic growth. SALARY TRANSPARANCY There are many factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employee owners value the flexibility at ATS that allows them to balance quality work and their personal lives. We offer competitive compensation, career growth, benefits and learning and development opportunities. Our broad mix of exceptional benefits options is designed to support and protect employees and their families. At ATS, you will be eligible to participate in a comprehensive benefits package such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more at Employee Resources EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT ATS is committed to a program of equal employment opportunity without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, marital status, sexual orientation, age, religion/creed, hairstyles and hair textures, handicap/disability, genetic information/history, military/veteran status, or any other characteristic or condition protected by applicable law. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. Powered by JazzHR WJbCfoGguH
10/23/2026
Full time
Job Description Job Description Acclaim Technical Services, founded in 2000, is a leading language, operations, and technology services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector. We see this as a significant strength, and it shows: ATS is consistently ranked as a top workplace among DC area firms and continues to grow. We are actively hiring Technical Targeting Analysts / Cyber Technical Analysts with TS/SCI clearance and polygraph to join our team working in Northern Virginia. You will be responsible for addressing, supporting and implementing Customer directed duties, tasks and objectives specific to unique Customer projects and programs. Duties and Responsibilities: Utilize a multi-disciplinary approach, combing signals intelligence, human intelligence, technical collections, and large datasets to identify and develop opportunities for collecting intelligence on key internet-facing infrastructure and related network targets Analyze and utilize packet capture data and other network traffic to identify vulnerability and inform the development of technical operations Work closely with technical targeters and other stakeholders to develop and execute operations that achieve mission objectives Proven experience collaborating with government agencies and other stakeholders to support technical operations, with strong understanding of operational environments, tradecraft, security protocols and counterintelligence measures Proven ability to work collaboratively with a diverse team, integrating multiple disciplines and perspectives to solve complex problems and drive results Proven ability to communicate complex ideas effectively through written and oral means, with the capacity to adapt massaging to diverse audiences and technical backgrounds Proven ability to analyze and integrate information from multiple sources to inform and support technical operations, with a focus on identifying and prioritizing targets Proven ability to effectively utilize a range of tolls and databases to identify and develop operational leads, supporting technical operations and mission objectives Proven ability to conduct online research ensuring the security and integrity of the research project Proven ability to collect, analyze, and evaluate large datasets from diverse sources, including but not limited to, multi-source intelligence and technical operations Proven ability to analyze data and identify insights that inform operational decisions and drive actionable outcomes Proven ability to conduct online activities in a secure and covert manner, utilizing best practices to maintain operational security Proven ability to establish and maintain effective relationships with key stakeholders, including sponsors, US Government agencies, and Intelligence Community partners, to facilitate the sharing of information and coordination of efforts Demonstrated experience using strong analytic, writing, and briefing skills when presenting results of targeting research Proven experience in developing and executing targeting strategies that enable and remove access to computer networks, leveraging technical expertise to drive operational outcomes Proven ability to identify and analyze information within classified collections to support operations Demonstrated experience writing and coordinating cables in customer cable systems Proven ability to develop and compile comprehensive targeting information into actional packages for operation use, supporting both field operations and headquarters-level decision-making Proven ability to analyze and interpret data to inform content analysis, driving the expansion of technical capabilities and collection operations Desired Experience: Proven experience working with sensitive or protected information systems, demonstrating a strong understanding of data management and security protocols Demonstrated experience working with customer databases and analytic tools Proven ability to analyze and integrate information from multiple sources to inform and support technical operations, with a focus on identifying and prioritizing targets Proven experience and working knowledge of telecommunication systems, including mobile networks and computer networks with a strong understanding of thein underlying technologies and architectures Education Requirement: BA/BS (or equivalent experience) Experience Requirement: 8-10 years of experience Target Salary Range: Cyber Technical Analyst - Senior: $156,500 Cyber Technical Analyst - Principal: $182,500 ABOUT Acclaim Technical Services (ATS) , founded in 2000, is a premier provider of tech-enabled solutions and operational services to a broad range of U.S. Federal agencies. As an Employee Stock Ownership Plan (ESOP) company-an uncommon advantage in our sector-we foster a culture of ownership, accountability, and shared success. This commitment to our people shows: ATS is consistently recognized as a top workplace in the DC area and continues to experience strong, strategic growth. SALARY TRANSPARANCY There are many factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employee owners value the flexibility at ATS that allows them to balance quality work and their personal lives. We offer competitive compensation, career growth, benefits and learning and development opportunities. Our broad mix of exceptional benefits options is designed to support and protect employees and their families. At ATS, you will be eligible to participate in a comprehensive benefits package such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more at Employee Resources EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT ATS is committed to a program of equal employment opportunity without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, marital status, sexual orientation, age, religion/creed, hairstyles and hair textures, handicap/disability, genetic information/history, military/veteran status, or any other characteristic or condition protected by applicable law. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status. Powered by JazzHR WJbCfoGguH
Job Description Job Description Technical Analyst MUST BE LOCAL FOR ONSITE INTERVIEW Location: Vienna, VA (hybrid) Pay Rate: Negotiable Position Type: Long Term Contract Description: Technical Analyst position is targeted specifically to contractors with 8 or more years of relevant information technology experience to support the company's team in developing industry leading web, mobile, chat and voice solutions to meet our Members' evolving financial needs. The role involves collaboration with business analysts, solution architects, developers, and testers to assess needs and define the technical system requirements for solutions. Responsibilities: Assume leadership of collaboration with product ownership to translate business need into the technical system requirements of the product Proactively identify requirement gaps and issue to product ownership Ensure non-happy path scenarios are considered and handled Advocate for solutions that consider ease of maintenance and component reuse opportunities Leverage available documentation and exercises test versions of applications and APIs to understand existing functionality to inform enhancement opportunities and creation of new capabilities Investigate enterprise and vendor APIs to determine whether necessary data is available to support intended system capabilities Map data between interfacing systems Assist lead analysts in developing and prioritizing features and epics to ensure work focuses on requirements with maximum value and are aligned with product delivery strategy Participate in project planning, sprint and release planning, daily stand-up meetings (scrums), demos/reviews, retrospectives, backlog refinement meetings, and other Scrum-related meetings. Perform application and services tests/validations Responsible for creating system requirement documentation for applications and services, including interface specifications Provide demos to internal project team, as well as to business stakeholders. Works closely with Business, Quality Assurance team and developers on projects and to address production issues Demonstrate ability to excel in a fast-paced environment with aggressive timelines that require managing multiple priorities concurrently Utilize system documentation, database information, application logs and scenario testing to determine root cause of system issues. Have general understanding or working knowledge of the following: Services-oriented architecture / microservices Multi-tier applications (presentation tier/services-processing tier/data management tier) Enterprise and vendor API integration Managing system behavior through configurable variables Error handling XML and JSON data structures Qualifications/Experience: Ability to write SQL queries Problem solving skill - Works well under pressure and challenges, team-player, good listener, analytical, creative, approachable, etc. Excellent verbal and written communication skills with the ability to partner with various levels of leadership within the organization Conducting complex technical analysis across multiple products Work in Agile methodology Writing requirements for a system Writing front end mobile and/or web application requirements is a plus Writing back end service requirements is a plus Experience using tools such as Postman or SoapUI to exercise APIs is a plus + Must Have's: Experience capturing technical requirements for information systems/applications Experience working with APIs Familiarity with multi-tier applications (application layer, services layer, data layer) + Nice to Have's: Experience using tools such as Postman or SoapUI to exercise APIs Experience working on requirements for native mobile applications Ref:
10/23/2026
Full time
Job Description Job Description Technical Analyst MUST BE LOCAL FOR ONSITE INTERVIEW Location: Vienna, VA (hybrid) Pay Rate: Negotiable Position Type: Long Term Contract Description: Technical Analyst position is targeted specifically to contractors with 8 or more years of relevant information technology experience to support the company's team in developing industry leading web, mobile, chat and voice solutions to meet our Members' evolving financial needs. The role involves collaboration with business analysts, solution architects, developers, and testers to assess needs and define the technical system requirements for solutions. Responsibilities: Assume leadership of collaboration with product ownership to translate business need into the technical system requirements of the product Proactively identify requirement gaps and issue to product ownership Ensure non-happy path scenarios are considered and handled Advocate for solutions that consider ease of maintenance and component reuse opportunities Leverage available documentation and exercises test versions of applications and APIs to understand existing functionality to inform enhancement opportunities and creation of new capabilities Investigate enterprise and vendor APIs to determine whether necessary data is available to support intended system capabilities Map data between interfacing systems Assist lead analysts in developing and prioritizing features and epics to ensure work focuses on requirements with maximum value and are aligned with product delivery strategy Participate in project planning, sprint and release planning, daily stand-up meetings (scrums), demos/reviews, retrospectives, backlog refinement meetings, and other Scrum-related meetings. Perform application and services tests/validations Responsible for creating system requirement documentation for applications and services, including interface specifications Provide demos to internal project team, as well as to business stakeholders. Works closely with Business, Quality Assurance team and developers on projects and to address production issues Demonstrate ability to excel in a fast-paced environment with aggressive timelines that require managing multiple priorities concurrently Utilize system documentation, database information, application logs and scenario testing to determine root cause of system issues. Have general understanding or working knowledge of the following: Services-oriented architecture / microservices Multi-tier applications (presentation tier/services-processing tier/data management tier) Enterprise and vendor API integration Managing system behavior through configurable variables Error handling XML and JSON data structures Qualifications/Experience: Ability to write SQL queries Problem solving skill - Works well under pressure and challenges, team-player, good listener, analytical, creative, approachable, etc. Excellent verbal and written communication skills with the ability to partner with various levels of leadership within the organization Conducting complex technical analysis across multiple products Work in Agile methodology Writing requirements for a system Writing front end mobile and/or web application requirements is a plus Writing back end service requirements is a plus Experience using tools such as Postman or SoapUI to exercise APIs is a plus + Must Have's: Experience capturing technical requirements for information systems/applications Experience working with APIs Familiarity with multi-tier applications (application layer, services layer, data layer) + Nice to Have's: Experience using tools such as Postman or SoapUI to exercise APIs Experience working on requirements for native mobile applications Ref:
Job Description Job Description Title: Oracle Simphony Production Support Lead Type: Full time/Contract Location: Bay Area, CA Job Summary Own and drive stability, performance, and continuous improvement of the Oracle Simphony POS environment. Lead a team of support analysts, manage incident and problem resolution, and serve as the primary escalation point for Simphony-related production issues across restaurant/retail operations. Key Responsibilities Lead day-to-day production support operations for Oracle Simphony POS, ensuring high system availability across all locations and business units. Own incident management from triage through root cause analysis and resolution, meeting defined SLAs for critical and high-priority issues. Manage and mentor a team of production support analysts, coordinating on-call rotations and escalation procedures for 24/7 coverage. Serve as the primary liaison with Oracle Support (SRs, patches, and escalations) and coordinate with Oracle on critical outages. Drive problem management to identify recurring issues and implement permanent fixes, reducing repeat incidents. Coordinate patch management, version upgrades, and configuration changes across Simphony environments (EMC, workstations, KDS, enterprise back office). Partner with infrastructure, network, and DBA teams to troubleshoot environment, connectivity, and database-related issues impacting POS operations. Maintain and improve monitoring, alerting, and reporting to proactively identify issues before they impact business operations. Document support procedures, runbooks, and knowledge base articles to improve team efficiency and reduce mean time to resolution. Manage change control processes for production changes, ensuring proper testing and approval before deployment. Communicate status updates, incident summaries, and post-mortems to stakeholders and leadership. Support integration points between Simphony and third-party/enterprise systems (payment processing, loyalty, inventory, reporting/BI, labor management). Required Qualifications Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent work experience. 7+ years of experience in production support or application support roles, with significant hands-on Oracle Simphony (or MICROS Simphony) experience. Strong working knowledge of Simphony architecture, including EMC configuration, Simphony database, workstations/KDS, and enterprise back office reporting. Experience leading or mentoring a support team, with demonstrated ownership of incident and problem management processes. Solid understanding of SQL and ability to troubleshoot database-related issues. Experience with ITIL-based incident, problem, and change management practices. Strong communication skills, with the ability to manage stakeholder expectations during high-pressure incidents. Ability to work flexible hours and participate in on-call rotation, including nights, weekends, and holidays as needed given the retail/hospitality environment. Preferred Qualifications Experience with additional Oracle Retail or Oracle Hospitality products (Oracle Retail Xstore, Oracle Hospitality Reporting and Analytics, Oracle Payment Interface). Experience integrating Simphony with third-party POS, payment gateways, or loyalty platforms. ITIL certification. Prior experience in restaurant, hospitality, or multi-site retail environments. Familiarity with cloud/hybrid Simphony deployments and Oracle Cloud infrastructure. Powered by JazzHR wWrKrHGiRt
10/23/2026
Full time
Job Description Job Description Title: Oracle Simphony Production Support Lead Type: Full time/Contract Location: Bay Area, CA Job Summary Own and drive stability, performance, and continuous improvement of the Oracle Simphony POS environment. Lead a team of support analysts, manage incident and problem resolution, and serve as the primary escalation point for Simphony-related production issues across restaurant/retail operations. Key Responsibilities Lead day-to-day production support operations for Oracle Simphony POS, ensuring high system availability across all locations and business units. Own incident management from triage through root cause analysis and resolution, meeting defined SLAs for critical and high-priority issues. Manage and mentor a team of production support analysts, coordinating on-call rotations and escalation procedures for 24/7 coverage. Serve as the primary liaison with Oracle Support (SRs, patches, and escalations) and coordinate with Oracle on critical outages. Drive problem management to identify recurring issues and implement permanent fixes, reducing repeat incidents. Coordinate patch management, version upgrades, and configuration changes across Simphony environments (EMC, workstations, KDS, enterprise back office). Partner with infrastructure, network, and DBA teams to troubleshoot environment, connectivity, and database-related issues impacting POS operations. Maintain and improve monitoring, alerting, and reporting to proactively identify issues before they impact business operations. Document support procedures, runbooks, and knowledge base articles to improve team efficiency and reduce mean time to resolution. Manage change control processes for production changes, ensuring proper testing and approval before deployment. Communicate status updates, incident summaries, and post-mortems to stakeholders and leadership. Support integration points between Simphony and third-party/enterprise systems (payment processing, loyalty, inventory, reporting/BI, labor management). Required Qualifications Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent work experience. 7+ years of experience in production support or application support roles, with significant hands-on Oracle Simphony (or MICROS Simphony) experience. Strong working knowledge of Simphony architecture, including EMC configuration, Simphony database, workstations/KDS, and enterprise back office reporting. Experience leading or mentoring a support team, with demonstrated ownership of incident and problem management processes. Solid understanding of SQL and ability to troubleshoot database-related issues. Experience with ITIL-based incident, problem, and change management practices. Strong communication skills, with the ability to manage stakeholder expectations during high-pressure incidents. Ability to work flexible hours and participate in on-call rotation, including nights, weekends, and holidays as needed given the retail/hospitality environment. Preferred Qualifications Experience with additional Oracle Retail or Oracle Hospitality products (Oracle Retail Xstore, Oracle Hospitality Reporting and Analytics, Oracle Payment Interface). Experience integrating Simphony with third-party POS, payment gateways, or loyalty platforms. ITIL certification. Prior experience in restaurant, hospitality, or multi-site retail environments. Familiarity with cloud/hybrid Simphony deployments and Oracle Cloud infrastructure. Powered by JazzHR wWrKrHGiRt
Job Description Job Description Project Associate, Cyber Breach Contact Discovery Services LLC Location: Remote Start date: Negotiable A leading eDiscovery technology and Cyber Incident Response firm headquartered in Washington, DC is looking for a Project Associate, Cyber Breach with strong analytical skills, excellent organization, and a passion for client service. The role supports breach response operations involving compromised datasets, identification of impacted individuals, and preparation of notification deliverables. The position is remote and includes participation in an on-call rotation. The qualified candidate should have administrative experience with Relativity (other eDiscovery platforms are also helpful). We take a consultative approach in working with our clients and managing cases and an understanding of the Incident Response lifecycle is important for all members of the team. This position includes working with a variety of internal & external team members including Operation/Technical team members, Project Managers, Business Development team, attorneys, company or government representatives, and other legal staff. Duties of the position Perform contact discovery and breach analysis in on-call and standard work settings Coordinate the intake, processing, and analysis of datasets for hosting Extract, classify, and validate sensitive data, including PII and PHI Build notification lists and support regulatory and client-facing reporting Conduct and maintain consistent quality control and documentation across all deliverables, including analysis and remediation files Collaborate with project managers and technical teams to meet deadlines Assist with procedure development and continuous process improvement Adhere to standard operating procedures and chain of custody requirements Provide ongoing consultation to case teams for incident response related document review, data mining workflows Proactively communicate ongoing project status and guidance to clients, partners, and internal teams Participate in an on-call rotation as needed, including nights and weekends Complete additional duties assigned by management as needed Experience and qualifications Undergraduate degree or equivalent practical experience in a relevant field 3+ years' experience handling data operations or reviews in legal technology, cyber, or eDiscovery Comfort working with structured and unstructured data Ability to communicate effectively & tactfully both verbally and in written format to all relevant technical & non- technical stakeholders including attorneys, client support staff, and internal team members Knowledge with breach response concepts, PII and PHI handling, and eDiscovery workflows including evolution of product offerings and changing dynamics/expectations Proficiency with Windows operating systems and the Office product suite Ability to demonstrate superior organizational skills with an acute attention to detail Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines, with occasional extended hours The following skills are preferred but not required Understanding of the electronic discovery reference model (EDRM) Relativity experience or similar review platforms Experience with OCR, data validation, and dataset normalization Relativity Certified Administrator certification Familiarity with scripting, data manipulation, or reporting tools Salary Range: $70,000 - $110,000 About Contact Contact Discovery Services delivers best-in-class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering "outside-the-box" solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast-paced environment, then we want to hear from you. Powered by JazzHR FRFhIzQ9XK
10/23/2026
Full time
Job Description Job Description Project Associate, Cyber Breach Contact Discovery Services LLC Location: Remote Start date: Negotiable A leading eDiscovery technology and Cyber Incident Response firm headquartered in Washington, DC is looking for a Project Associate, Cyber Breach with strong analytical skills, excellent organization, and a passion for client service. The role supports breach response operations involving compromised datasets, identification of impacted individuals, and preparation of notification deliverables. The position is remote and includes participation in an on-call rotation. The qualified candidate should have administrative experience with Relativity (other eDiscovery platforms are also helpful). We take a consultative approach in working with our clients and managing cases and an understanding of the Incident Response lifecycle is important for all members of the team. This position includes working with a variety of internal & external team members including Operation/Technical team members, Project Managers, Business Development team, attorneys, company or government representatives, and other legal staff. Duties of the position Perform contact discovery and breach analysis in on-call and standard work settings Coordinate the intake, processing, and analysis of datasets for hosting Extract, classify, and validate sensitive data, including PII and PHI Build notification lists and support regulatory and client-facing reporting Conduct and maintain consistent quality control and documentation across all deliverables, including analysis and remediation files Collaborate with project managers and technical teams to meet deadlines Assist with procedure development and continuous process improvement Adhere to standard operating procedures and chain of custody requirements Provide ongoing consultation to case teams for incident response related document review, data mining workflows Proactively communicate ongoing project status and guidance to clients, partners, and internal teams Participate in an on-call rotation as needed, including nights and weekends Complete additional duties assigned by management as needed Experience and qualifications Undergraduate degree or equivalent practical experience in a relevant field 3+ years' experience handling data operations or reviews in legal technology, cyber, or eDiscovery Comfort working with structured and unstructured data Ability to communicate effectively & tactfully both verbally and in written format to all relevant technical & non- technical stakeholders including attorneys, client support staff, and internal team members Knowledge with breach response concepts, PII and PHI handling, and eDiscovery workflows including evolution of product offerings and changing dynamics/expectations Proficiency with Windows operating systems and the Office product suite Ability to demonstrate superior organizational skills with an acute attention to detail Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines, with occasional extended hours The following skills are preferred but not required Understanding of the electronic discovery reference model (EDRM) Relativity experience or similar review platforms Experience with OCR, data validation, and dataset normalization Relativity Certified Administrator certification Familiarity with scripting, data manipulation, or reporting tools Salary Range: $70,000 - $110,000 About Contact Contact Discovery Services delivers best-in-class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering "outside-the-box" solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast-paced environment, then we want to hear from you. Powered by JazzHR FRFhIzQ9XK
Job Description Job Description TS/SCI FS poly required. This is a pipeline position for an anticipated new contract, with staffing expected to begin in November 2026. Employment opportunities are contingent upon final staffing requirements. Applications are being accepted in advance to identify qualified candidates for potential openings. Description Provides support in analysis, planning, development, and life cycle support of various business projects/tasks. Manage inventory, excess, obsolescence, and supply chain risk in this highly cyclical business. Assist project/task engineering personnel in design and development of business support systems, including acquisition planning; support documentation; Manpower, Personnel and Training (MP supply support; Packaging, Handling, Shipping, and Transportation (PHS and project life cycle support. Identifies, evaluates and propose improvements to business systems, develop/revise support guidelines and instructions and develop management reports addressing Supply Chain risk. Requirements TBD Clearance Required: TS/SCI with Full-Scope polygraph Powered by JazzHR u24admq99e
10/23/2026
Full time
Job Description Job Description TS/SCI FS poly required. This is a pipeline position for an anticipated new contract, with staffing expected to begin in November 2026. Employment opportunities are contingent upon final staffing requirements. Applications are being accepted in advance to identify qualified candidates for potential openings. Description Provides support in analysis, planning, development, and life cycle support of various business projects/tasks. Manage inventory, excess, obsolescence, and supply chain risk in this highly cyclical business. Assist project/task engineering personnel in design and development of business support systems, including acquisition planning; support documentation; Manpower, Personnel and Training (MP supply support; Packaging, Handling, Shipping, and Transportation (PHS and project life cycle support. Identifies, evaluates and propose improvements to business systems, develop/revise support guidelines and instructions and develop management reports addressing Supply Chain risk. Requirements TBD Clearance Required: TS/SCI with Full-Scope polygraph Powered by JazzHR u24admq99e
Job Description Job Description Join the Nalley Consulting team as a Geospatial Mapping Trainer. Position: Geospatial Mapping Trainer Location: JBAB, Washington, DC LCAT: Mid Required clearance and polygraph: Active TS/SCI and willingness to take polygraph. Candidates with current CI poly conducted within the past seven years highly prioritized. Required experience and education: 3+ years of experience with GIS and open-source data collection, analysis, evaluation, and dissemination. Description We have an opportunity for a geospatial mapping trainer who is committed to solving some of the toughest challenges in national security by crafting and leading effective training. As a geospatial mapping trainer on our team, you'll train analysts on the use of Geographic Information Systems (GIS) and other analytic tools to develop intelligence products that will support the warfighter. You'll teach them aggregate and analyze geospatial information and produce visualizations and modeling to support the production of intelligence reports. You'll assist in identifying key locations and personalities within high-priority networks. You'll also act as a strong collaborator and mission-focused team member who is comfortable working with analysts, mission partners, and customers. Required qualifications: 3+ years of experience with using GIS, including ESRI ArcGIS, Google Earth, GeoMedia PRO, or QGIS to conduct GEOINT analysis in the DoD 1+ year of experience leading trainings on the above GIS tools 3+ years of experience with conducting open-source data collection, analysis, evaluation, and dissemination Experience with creating intelligence products supporting mission requirements Experience in representing an office or organization to internal and external audiences and providing customer service Experience working in multidisciplinary teams Experience supporting strategic- and operational-level customers Knowledge of GEOINT databases, including commercial databases TS/SCI clearance with a polygraph Desired qualifications Experience with using business technologies, including Adobe Acrobat, Adobe Creative Suite, or Microsoft Office Suite Knowledge of Python and other coding languages Knowledge of DoD and intelligence community missions Possession of excellent verbal and written communication skills Bachelor's degree ABOUT NALLEY CONSULTING Nalley Consulting is a Service Disabled Veteran Owned Small Business working with prime partners to staff Department of Defense and Intelligence Community positions. Created by a U.S. Navy intelligence veteran, Nalley Consulting has grown to include multiple IDIQ vehicles in several states. Nalley Consulting fringe benefits include: Excellent medical, dental, and vision benefits PTO 11 paid federal holidays Tuition assistance Paid military-reserve leave Paid parental leave for birth or adoption 401k matching up to 5 percent of the base salary Flex time Company-paid short-term disability, long-term disability, and life insurance. Powered by JazzHR IYdNYHQMVk
10/23/2026
Full time
Job Description Job Description Join the Nalley Consulting team as a Geospatial Mapping Trainer. Position: Geospatial Mapping Trainer Location: JBAB, Washington, DC LCAT: Mid Required clearance and polygraph: Active TS/SCI and willingness to take polygraph. Candidates with current CI poly conducted within the past seven years highly prioritized. Required experience and education: 3+ years of experience with GIS and open-source data collection, analysis, evaluation, and dissemination. Description We have an opportunity for a geospatial mapping trainer who is committed to solving some of the toughest challenges in national security by crafting and leading effective training. As a geospatial mapping trainer on our team, you'll train analysts on the use of Geographic Information Systems (GIS) and other analytic tools to develop intelligence products that will support the warfighter. You'll teach them aggregate and analyze geospatial information and produce visualizations and modeling to support the production of intelligence reports. You'll assist in identifying key locations and personalities within high-priority networks. You'll also act as a strong collaborator and mission-focused team member who is comfortable working with analysts, mission partners, and customers. Required qualifications: 3+ years of experience with using GIS, including ESRI ArcGIS, Google Earth, GeoMedia PRO, or QGIS to conduct GEOINT analysis in the DoD 1+ year of experience leading trainings on the above GIS tools 3+ years of experience with conducting open-source data collection, analysis, evaluation, and dissemination Experience with creating intelligence products supporting mission requirements Experience in representing an office or organization to internal and external audiences and providing customer service Experience working in multidisciplinary teams Experience supporting strategic- and operational-level customers Knowledge of GEOINT databases, including commercial databases TS/SCI clearance with a polygraph Desired qualifications Experience with using business technologies, including Adobe Acrobat, Adobe Creative Suite, or Microsoft Office Suite Knowledge of Python and other coding languages Knowledge of DoD and intelligence community missions Possession of excellent verbal and written communication skills Bachelor's degree ABOUT NALLEY CONSULTING Nalley Consulting is a Service Disabled Veteran Owned Small Business working with prime partners to staff Department of Defense and Intelligence Community positions. Created by a U.S. Navy intelligence veteran, Nalley Consulting has grown to include multiple IDIQ vehicles in several states. Nalley Consulting fringe benefits include: Excellent medical, dental, and vision benefits PTO 11 paid federal holidays Tuition assistance Paid military-reserve leave Paid parental leave for birth or adoption 401k matching up to 5 percent of the base salary Flex time Company-paid short-term disability, long-term disability, and life insurance. Powered by JazzHR IYdNYHQMVk
Job Description Job Description OUR STORY TechInsights is the information Platform for the semiconductor industry. Regarded as the most trusted source of actionable, in-depth intelligence related to semiconductor innovation and surrounding markets, TechInsights' content informs decision makers and professionals whose success depends on accurate knowledge of the semiconductor industry-past, present, or future. Over 650 companies and 150,000 users access the TechInsights Platform, the world's largest vertically integrated collection of unmatched reverse engineering, teardown, and market intelligence in the semiconductor industry. This collection includes detailed circuit analysis, imagery, semiconductor process flows, device teardowns, illustrations, costing and pricing information, forecasts, market analysis, and expert commentary. TechInsights' customers include the most successful technology companies who rely on TechInsights' analysis to make informed business, design, and product decisions faster and with greater confidence. For more information, visit . WHY WORK WITH US Company-sponsored training and development opportunities Comprehensive benefits package (health, dental, vision, wellness, 401K Matching, annual fitness reimbursement) Flexible vacation policy Trusted device reimbursement program Community involvement opportunities through charitable alliances: -involvement Wellness resources and support Inclusive environment that prioritizes diversity, equity, and accessibility High-growth company driven by high performance Expected salary range: $140,000-$149,200 USD THE OPPORTUNITY: Our Data & Analytics team is committed to transforming data into readable, goal-oriented insights used to advise the company's leadership when developing strategies for operational improvements and future business initiatives. We own corporate data, corporate reporting, and ensure data is at the heart of every decision. As our Data & Analytics Manager, you will lead a team of analysts to deliver high-impact analytics solutions while fostering a culture of continuous improvement, collaboration, and data-driven decision-making. You will balance hands-on analytics work with team development, strategic planning, and stakeholder management, translating business priorities and leadership vision into team objectives while championing our commitment to Impact, Speed, Repeatability, Accuracy, and Reliability. WHAT YOU'LL DO Provide technical guidance and direction on complex analytics projects, serving as an escalation point for challenging technical problems Establish and maintain team standards for data quality, documentation, naming conventions, and analytics best practices Lead efforts to define and industrialize corporate metrics and KPIs, ensuring consistency and accuracy across all reporting Oversee data reconciliation processes and ensure all outputs align with sources of truth Drive initiatives to improve data governance, including data cataloging, quality metrics, and stewardship practices Stay current with emerging technologies and methodologies; evaluate and recommend new tools and approaches that could benefit the team Lead or contribute to high-priority, high-visibility analytics initiatives, particularly those requiring advanced technical expertise or of strategic importance Conduct complex data analyses and provide insights that inform strategic business decisions Serve as subject matter expert in data visualization, analytical methodologies, and business intelligence tools Develop and execute the team's strategic roadmap in alignment with organizational priorities and the Data & Analytics team's mandate Drive initiatives focused on operational excellence, rationalization and automation, and comprehensive documentation Define and track team success metrics (Impact, Speed, Repeatability, Accuracy, Reliability); monitor, assess, and communicate team performance Identify opportunities for process improvements and implement changes that enhance team efficiency and output quality Lead, coach, and develop a team of analysts, including performance management and career development WHAT YOU'LL BRING 5+ years of experience in business intelligence, data analytics, or a related field, including at least 1 year in a leadership or management role Expert proficiency in data visualization and business intelligence tools; Tableau Cloud experience required, including Tableau Prep Strong technical foundation in data preparation, ETL/ELT processes, data engineering concepts, modern data stack tools, and cloud data platforms Advanced understanding of Large Language Models and AI tools, with the ability to guide the team in leveraging these technologies effectively Exceptional communication and presentation skills; able to convey complex technical concepts to diverse audiences, including senior executives Strong business acumen and strategic thinking; understands how analytics initiatives connect to organizational goals Excellent project management and organizational skills; able to manage multiple priorities and initiatives simultaneously Experience establishing team processes, standards, and best practices; committed to operational excellence and documentation Strong problem-solving abilities and critical thinking; comfortable navigating ambiguity and making informed decisions with incomplete information Collaborative leadership style with the ability to influence across organizational boundaries without direct authority Commitment to continuous improvement and learning; models a growth mindset and encourages innovation Experience with the Atlassian suite of collaborative software preferred Passion for data quality, accuracy, and ensuring analytics outputs are usable, actionable, and trustworthy As part of the recruitment process for this position, you will be required to submit your latest citizenship and/or permanent residency information. This information will be used to comply with U.S. Export Control Laws and Regulations. WORKING ARRANGEMENT This is a full-time, in-office position based in our Greenwood Village, CO office. Technology knows no bounds, and neither does TechInsights. Bringing together talented humans from different perspectives, backgrounds and abilities is something we take seriously. We're committed to building an inclusive environment that welcomes you to be your authentic self and allows us to push past the boundaries together. TechInsights is committed to meeting the needs of people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. AI technology may be used to assist in the screening and assessment of applications for this position. Our recruiters are involved at every stage, and all hiring decisions are made by People and hiring teams. As part of any recruitment process, TechInsights collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. Our Privacy policy can be referenced here: -policy Powered by JazzHR m02Qi5jdcb
10/23/2026
Full time
Job Description Job Description OUR STORY TechInsights is the information Platform for the semiconductor industry. Regarded as the most trusted source of actionable, in-depth intelligence related to semiconductor innovation and surrounding markets, TechInsights' content informs decision makers and professionals whose success depends on accurate knowledge of the semiconductor industry-past, present, or future. Over 650 companies and 150,000 users access the TechInsights Platform, the world's largest vertically integrated collection of unmatched reverse engineering, teardown, and market intelligence in the semiconductor industry. This collection includes detailed circuit analysis, imagery, semiconductor process flows, device teardowns, illustrations, costing and pricing information, forecasts, market analysis, and expert commentary. TechInsights' customers include the most successful technology companies who rely on TechInsights' analysis to make informed business, design, and product decisions faster and with greater confidence. For more information, visit . WHY WORK WITH US Company-sponsored training and development opportunities Comprehensive benefits package (health, dental, vision, wellness, 401K Matching, annual fitness reimbursement) Flexible vacation policy Trusted device reimbursement program Community involvement opportunities through charitable alliances: -involvement Wellness resources and support Inclusive environment that prioritizes diversity, equity, and accessibility High-growth company driven by high performance Expected salary range: $140,000-$149,200 USD THE OPPORTUNITY: Our Data & Analytics team is committed to transforming data into readable, goal-oriented insights used to advise the company's leadership when developing strategies for operational improvements and future business initiatives. We own corporate data, corporate reporting, and ensure data is at the heart of every decision. As our Data & Analytics Manager, you will lead a team of analysts to deliver high-impact analytics solutions while fostering a culture of continuous improvement, collaboration, and data-driven decision-making. You will balance hands-on analytics work with team development, strategic planning, and stakeholder management, translating business priorities and leadership vision into team objectives while championing our commitment to Impact, Speed, Repeatability, Accuracy, and Reliability. WHAT YOU'LL DO Provide technical guidance and direction on complex analytics projects, serving as an escalation point for challenging technical problems Establish and maintain team standards for data quality, documentation, naming conventions, and analytics best practices Lead efforts to define and industrialize corporate metrics and KPIs, ensuring consistency and accuracy across all reporting Oversee data reconciliation processes and ensure all outputs align with sources of truth Drive initiatives to improve data governance, including data cataloging, quality metrics, and stewardship practices Stay current with emerging technologies and methodologies; evaluate and recommend new tools and approaches that could benefit the team Lead or contribute to high-priority, high-visibility analytics initiatives, particularly those requiring advanced technical expertise or of strategic importance Conduct complex data analyses and provide insights that inform strategic business decisions Serve as subject matter expert in data visualization, analytical methodologies, and business intelligence tools Develop and execute the team's strategic roadmap in alignment with organizational priorities and the Data & Analytics team's mandate Drive initiatives focused on operational excellence, rationalization and automation, and comprehensive documentation Define and track team success metrics (Impact, Speed, Repeatability, Accuracy, Reliability); monitor, assess, and communicate team performance Identify opportunities for process improvements and implement changes that enhance team efficiency and output quality Lead, coach, and develop a team of analysts, including performance management and career development WHAT YOU'LL BRING 5+ years of experience in business intelligence, data analytics, or a related field, including at least 1 year in a leadership or management role Expert proficiency in data visualization and business intelligence tools; Tableau Cloud experience required, including Tableau Prep Strong technical foundation in data preparation, ETL/ELT processes, data engineering concepts, modern data stack tools, and cloud data platforms Advanced understanding of Large Language Models and AI tools, with the ability to guide the team in leveraging these technologies effectively Exceptional communication and presentation skills; able to convey complex technical concepts to diverse audiences, including senior executives Strong business acumen and strategic thinking; understands how analytics initiatives connect to organizational goals Excellent project management and organizational skills; able to manage multiple priorities and initiatives simultaneously Experience establishing team processes, standards, and best practices; committed to operational excellence and documentation Strong problem-solving abilities and critical thinking; comfortable navigating ambiguity and making informed decisions with incomplete information Collaborative leadership style with the ability to influence across organizational boundaries without direct authority Commitment to continuous improvement and learning; models a growth mindset and encourages innovation Experience with the Atlassian suite of collaborative software preferred Passion for data quality, accuracy, and ensuring analytics outputs are usable, actionable, and trustworthy As part of the recruitment process for this position, you will be required to submit your latest citizenship and/or permanent residency information. This information will be used to comply with U.S. Export Control Laws and Regulations. WORKING ARRANGEMENT This is a full-time, in-office position based in our Greenwood Village, CO office. Technology knows no bounds, and neither does TechInsights. Bringing together talented humans from different perspectives, backgrounds and abilities is something we take seriously. We're committed to building an inclusive environment that welcomes you to be your authentic self and allows us to push past the boundaries together. TechInsights is committed to meeting the needs of people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. AI technology may be used to assist in the screening and assessment of applications for this position. Our recruiters are involved at every stage, and all hiring decisions are made by People and hiring teams. As part of any recruitment process, TechInsights collects and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. Our Privacy policy can be referenced here: -policy Powered by JazzHR m02Qi5jdcb
Job Description Job Description Office of the Illinois Secretary of State Alexi Giannoulias Job Title: Information Systems Advisor II - Data & Operations Support Division: Business Services Union: IFT Location: 501 S 2nd St, Springfield, IL - Sangamon County Salary: Range $8,020 to $14,138 monthly- commensurate with experience Benefits: Attention: Applicants must be authorized to work in the United States; the Office of the Secretary of State will not complete certification and/or sponsorship requests. Overview: Acts independently in a senior technical role providing hands-on technical leadership, platform oversight, and supervisory guidance for the agency's enterprise data operations environment; ensures reliable execution of data pipelines, stable platform operations, and secure/NIST aligned data handling practices across the organization; supervises data engineers, ETL specialists, support analysts, and operational staff who maintain data pipelines, ingestion processes, data quality checks, monitoring, and platform level support functions; responsible for ensuring data availability, performance, operational reliability, and compliance. Duties and Responsibilities: Technical Leadership & Operational Architecture- Provides technical direction for enterprise data operations, including ingestion pipelines, ETL/ELT workflows, scheduling, monitoring, and failure recovery practices; Designs secure and scalable data processing architectures aligned with enterprise standards; Leads root cause analysis, optimization efforts, and modernization of operational data tools and workflows. For example, Azure Data Factory & Synapse pipelines using Pyspark for Medallion Architecture. Team Supervision & Staff Development-Supervises data operations engineers, ETL specialists, and support personnel; Assigns work, reviews technical deliverables, conducts performance evaluations, and provides coaching and mentorship; Ensures cross training, skill development, and adequate staffing coverage for mission-critical operations. Security, Compliance, and NIST-Aligned Practices-Ensures all operational processes comply with NIST-aligned security controls and ILSOS/statewide cybersecurity policies; Implements secure data transport methods, access controls, encryption standards, and audit logging requirements; Coordinates with cybersecurity and governance teams on data classification, retention, and secure handling of sensitive data; Assists with audits, compliance reviews, and agency-wide modernization activities using tools such as Microsoft Purview. Cross-Functional Coordination & Incident Management-Collaborates with Data Governance & Compliance, Data Analytics & BI, Application Development, and Infrastructure teams to support integrated workflows; Serves as an escalation point for operational incidents affecting data availability, ingestion pipelines, or platform stability; Communicates operational impacts, timelines, and resolutions to stakeholders and leadership using services such as Azure monitoring and Log analytics. Quality Assurance & Continuous Improvement-Establishes operational KPIs and quality thresholds for pipeline success, uptime, latency, and data freshness; Leads automation initiatives, performance tuning, documentation improvements, and operational standardization; Evaluates new tools, technologies, and platforms to improve reliability and efficiency; Provides support for special projects, enterprise initiatives, and additional responsibilities assigned within the Enterprise Data Practice for example DevOps and pipeline observability frameworks Performs other duties as assigned. Education and Experience: Requires knowledge, skill, and mental development equivalent to the completion of two years of college, with coursework in the computer science field AND 4.5 years of experience with technical systems and/or programming experience and/or IT project management, including at least 1-year supervisory experience or any equivalent combination of education and experience. Knowledge, Skills and Abilities: Requires extensive knowledge of systems design and implementation, including the way programs are written, compiled, and tested, the methods of operating computers, and the way data is transcribed into a suitable form and has an appreciation of the wider business context for those programs. Requires excellent oral and written communication skills for effective engagement with colleagues and internal users/customers. Requires extensive knowledge necessary to effectively perform the ability to exercise sound judgement in analyzing, evaluating, and solving problems of a procedural, organizational, administrative, and/or technical nature. Requires the use and understanding of appropriate methods, tools, applications, and processes to demonstrate a rational and organized approach to work. Requires awareness and adherence to organizational standards for security, privacy, and ethics. Requires extensive knowledge of the devices for capturing data for computers and the means available for receiving and transmitting data from remote locations to a computer. Requires extensive knowledge of the principles and techniques of computer system documentation. Requires the desire to seek to identify learning and professional development opportunities. Requires extensive knowledge of the advantages and limitations of computer communication, and information retrieval systems as management information tools. Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions. Requires the ability to organize facts and findings, analyze data logically and to present results with clarity and comprehension, orally and in written or graphic form. Requires willingness to travel and possession of a valid Illinois driver's license as required by individual positions within the class. Requires the ability to lift, carry, and push/pull 0 - 50lbs. Application Process: Please visit to apply by completing the online application; you may also upload a resume or other attachments as needed. Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ) or Springfield ). Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability. Powered by JazzHR 62NReJ6Ub9
10/23/2026
Full time
Job Description Job Description Office of the Illinois Secretary of State Alexi Giannoulias Job Title: Information Systems Advisor II - Data & Operations Support Division: Business Services Union: IFT Location: 501 S 2nd St, Springfield, IL - Sangamon County Salary: Range $8,020 to $14,138 monthly- commensurate with experience Benefits: Attention: Applicants must be authorized to work in the United States; the Office of the Secretary of State will not complete certification and/or sponsorship requests. Overview: Acts independently in a senior technical role providing hands-on technical leadership, platform oversight, and supervisory guidance for the agency's enterprise data operations environment; ensures reliable execution of data pipelines, stable platform operations, and secure/NIST aligned data handling practices across the organization; supervises data engineers, ETL specialists, support analysts, and operational staff who maintain data pipelines, ingestion processes, data quality checks, monitoring, and platform level support functions; responsible for ensuring data availability, performance, operational reliability, and compliance. Duties and Responsibilities: Technical Leadership & Operational Architecture- Provides technical direction for enterprise data operations, including ingestion pipelines, ETL/ELT workflows, scheduling, monitoring, and failure recovery practices; Designs secure and scalable data processing architectures aligned with enterprise standards; Leads root cause analysis, optimization efforts, and modernization of operational data tools and workflows. For example, Azure Data Factory & Synapse pipelines using Pyspark for Medallion Architecture. Team Supervision & Staff Development-Supervises data operations engineers, ETL specialists, and support personnel; Assigns work, reviews technical deliverables, conducts performance evaluations, and provides coaching and mentorship; Ensures cross training, skill development, and adequate staffing coverage for mission-critical operations. Security, Compliance, and NIST-Aligned Practices-Ensures all operational processes comply with NIST-aligned security controls and ILSOS/statewide cybersecurity policies; Implements secure data transport methods, access controls, encryption standards, and audit logging requirements; Coordinates with cybersecurity and governance teams on data classification, retention, and secure handling of sensitive data; Assists with audits, compliance reviews, and agency-wide modernization activities using tools such as Microsoft Purview. Cross-Functional Coordination & Incident Management-Collaborates with Data Governance & Compliance, Data Analytics & BI, Application Development, and Infrastructure teams to support integrated workflows; Serves as an escalation point for operational incidents affecting data availability, ingestion pipelines, or platform stability; Communicates operational impacts, timelines, and resolutions to stakeholders and leadership using services such as Azure monitoring and Log analytics. Quality Assurance & Continuous Improvement-Establishes operational KPIs and quality thresholds for pipeline success, uptime, latency, and data freshness; Leads automation initiatives, performance tuning, documentation improvements, and operational standardization; Evaluates new tools, technologies, and platforms to improve reliability and efficiency; Provides support for special projects, enterprise initiatives, and additional responsibilities assigned within the Enterprise Data Practice for example DevOps and pipeline observability frameworks Performs other duties as assigned. Education and Experience: Requires knowledge, skill, and mental development equivalent to the completion of two years of college, with coursework in the computer science field AND 4.5 years of experience with technical systems and/or programming experience and/or IT project management, including at least 1-year supervisory experience or any equivalent combination of education and experience. Knowledge, Skills and Abilities: Requires extensive knowledge of systems design and implementation, including the way programs are written, compiled, and tested, the methods of operating computers, and the way data is transcribed into a suitable form and has an appreciation of the wider business context for those programs. Requires excellent oral and written communication skills for effective engagement with colleagues and internal users/customers. Requires extensive knowledge necessary to effectively perform the ability to exercise sound judgement in analyzing, evaluating, and solving problems of a procedural, organizational, administrative, and/or technical nature. Requires the use and understanding of appropriate methods, tools, applications, and processes to demonstrate a rational and organized approach to work. Requires awareness and adherence to organizational standards for security, privacy, and ethics. Requires extensive knowledge of the devices for capturing data for computers and the means available for receiving and transmitting data from remote locations to a computer. Requires extensive knowledge of the principles and techniques of computer system documentation. Requires the desire to seek to identify learning and professional development opportunities. Requires extensive knowledge of the advantages and limitations of computer communication, and information retrieval systems as management information tools. Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions. Requires the ability to organize facts and findings, analyze data logically and to present results with clarity and comprehension, orally and in written or graphic form. Requires willingness to travel and possession of a valid Illinois driver's license as required by individual positions within the class. Requires the ability to lift, carry, and push/pull 0 - 50lbs. Application Process: Please visit to apply by completing the online application; you may also upload a resume or other attachments as needed. Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ) or Springfield ). Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability. Powered by JazzHR 62NReJ6Ub9
Job Description Job Description Strength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down-it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI Ready Governance Platform , unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge OneTrust is seeking a Support Analyst to join our professional services team. The Support Analyst will provide ongoing product support, troubleshooting, and pragmatic solutions for the most complex and critical issues that OneTrust customers face. This position requires an outgoing, confident individual with excellent verbal and written communication skills, advanced troubleshooting skills, and an understanding of the OneTrust platform (and related technologies where appropriate). Your Mission Take support cases from the Level 2 or 3 support queue (as appropriate) and work with the customer to troubleshoot and resolve the issue Actively and autonomously manage a varied workload of customer support cases, keeping customers regularly updated on progress Collaborate across OneTrust, including with our product teams, to troubleshoot issues, identify root causes, and provide solutions Continue to develop and maintain deep knowledge of specific areas of the OneTrust platform (and supporting technologies) by attending office hours, completing regular release training, etc. Build privacy industry expertise, including maintaining CIPP/E / CIPM certifications Contribute more broadly to the OneTrust support community, including creating knowledge articles and process improvements Work independently to manage your time and commitments while meeting agreed performance levels Y ou Are You are a hardworking and determined individual focused on providing a great customer experience while building rapport. You're an independent worker who can solve complex customer problems in a creative manner. Your experience includes: Degree, higher education qualification or 1-5 years' work experience in a similar role Either demonstrated experience working with the OneTrust Privacy platform, or relevant technical skills e.g. web/mobile development stack (HTML, CSS, Javascript, React), APIs/integrations Ability to learn rapidly, and master the OneTrust Privacy platform Complex analytical problem-solving skills Continuous improvement mindset and ability to contribute to process improvement Highly developed written and verbal communication skills, with ability to effectively communicate complex information in accessible language via phone, video and e-mail Ability to work with and troubleshoot complex, web-based software suites Working knowledge of development processes, different operating systems, browsers, and programming languages. Flexible attitude and willingness to work alternative shift patterns e.g. late shifts, weekends to support coverage, new releases Extra Awesome Privacy industry experience, or CIPP/E / CIPM certified Language skills (French, German, Spanish, Portuguese) Familiarity with IAB TCF 2.0 framework For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range $23-$37 USD Where we Work We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit Resources Check out the following to learn more about OneTrust and its people: OneTrust Careers on YouTube on Instagram Your Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview . You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form. Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an email address. You may also receive legitimate emails from . Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad - the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
10/23/2026
Full time
Job Description Job Description Strength in Trust OneTrust's mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn't slow teams down-it should accelerate what's possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI Ready Governance Platform , unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society. The Challenge OneTrust is seeking a Support Analyst to join our professional services team. The Support Analyst will provide ongoing product support, troubleshooting, and pragmatic solutions for the most complex and critical issues that OneTrust customers face. This position requires an outgoing, confident individual with excellent verbal and written communication skills, advanced troubleshooting skills, and an understanding of the OneTrust platform (and related technologies where appropriate). Your Mission Take support cases from the Level 2 or 3 support queue (as appropriate) and work with the customer to troubleshoot and resolve the issue Actively and autonomously manage a varied workload of customer support cases, keeping customers regularly updated on progress Collaborate across OneTrust, including with our product teams, to troubleshoot issues, identify root causes, and provide solutions Continue to develop and maintain deep knowledge of specific areas of the OneTrust platform (and supporting technologies) by attending office hours, completing regular release training, etc. Build privacy industry expertise, including maintaining CIPP/E / CIPM certifications Contribute more broadly to the OneTrust support community, including creating knowledge articles and process improvements Work independently to manage your time and commitments while meeting agreed performance levels Y ou Are You are a hardworking and determined individual focused on providing a great customer experience while building rapport. You're an independent worker who can solve complex customer problems in a creative manner. Your experience includes: Degree, higher education qualification or 1-5 years' work experience in a similar role Either demonstrated experience working with the OneTrust Privacy platform, or relevant technical skills e.g. web/mobile development stack (HTML, CSS, Javascript, React), APIs/integrations Ability to learn rapidly, and master the OneTrust Privacy platform Complex analytical problem-solving skills Continuous improvement mindset and ability to contribute to process improvement Highly developed written and verbal communication skills, with ability to effectively communicate complex information in accessible language via phone, video and e-mail Ability to work with and troubleshoot complex, web-based software suites Working knowledge of development processes, different operating systems, browsers, and programming languages. Flexible attitude and willingness to work alternative shift patterns e.g. late shifts, weekends to support coverage, new releases Extra Awesome Privacy industry experience, or CIPP/E / CIPM certified Language skills (French, German, Spanish, Portuguese) Familiarity with IAB TCF 2.0 framework For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits. Salary Range $23-$37 USD Where we Work We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so we encourage you to verify this with your recruiter during your first interview. Benefits As an employee at OneTrust, you will be part of the OneTeam. That means you'll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit Resources Check out the following to learn more about OneTrust and its people: OneTrust Careers on YouTube on Instagram Your Data You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview . You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form. Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an email address. You may also receive legitimate emails from . Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a email address. For more information or if you have been targeted please reach out to . Our Commitment to You When you join OneTrust you are stepping onto a launching pad - the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career. OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
Contact Discovery Services LLC
Los Angeles, California
Job Description Job Description Project Associate, Cyber Breach Contact Discovery Services LLC Location: Remote Start date: Negotiable A leading eDiscovery technology and Cyber Incident Response firm headquartered in Washington, DC is looking for a Project Associate, Cyber Breach with strong analytical skills, excellent organization, and a passion for client service. The role supports breach response operations involving compromised datasets, identification of impacted individuals, and preparation of notification deliverables. The position is remote and includes participation in an on-call rotation. The qualified candidate should have administrative experience with Relativity (other eDiscovery platforms are also helpful). We take a consultative approach in working with our clients and managing cases and an understanding of the Incident Response lifecycle is important for all members of the team. This position includes working with a variety of internal & external team members including Operation/Technical team members, Project Managers, Business Development team, attorneys, company or government representatives, and other legal staff. Duties of the position Perform contact discovery and breach analysis in on-call and standard work settings Coordinate the intake, processing, and analysis of datasets for hosting Extract, classify, and validate sensitive data, including PII and PHI Build notification lists and support regulatory and client-facing reporting Conduct and maintain consistent quality control and documentation across all deliverables, including analysis and remediation files Collaborate with project managers and technical teams to meet deadlines Assist with procedure development and continuous process improvement Adhere to standard operating procedures and chain of custody requirements Provide ongoing consultation to case teams for incident response related document review, data mining workflows Proactively communicate ongoing project status and guidance to clients, partners, and internal teams Participate in an on-call rotation as needed, including nights and weekends Complete additional duties assigned by management as needed Experience and qualifications Undergraduate degree or equivalent practical experience in a relevant field 3+ years' experience handling data operations or reviews in legal technology, cyber, or eDiscovery Comfort working with structured and unstructured data Ability to communicate effectively & tactfully both verbally and in written format to all relevant technical & non- technical stakeholders including attorneys, client support staff, and internal team members Knowledge with breach response concepts, PII and PHI handling, and eDiscovery workflows including evolution of product offerings and changing dynamics/expectations Proficiency with Windows operating systems and the Office product suite Ability to demonstrate superior organizational skills with an acute attention to detail Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines, with occasional extended hours The following skills are preferred but not required Understanding of the electronic discovery reference model (EDRM) Relativity experience or similar review platforms Experience with OCR, data validation, and dataset normalization Relativity Certified Administrator certification Familiarity with scripting, data manipulation, or reporting tools Salary Range: $70,000 - $110,000 About Contact Contact Discovery Services delivers best-in-class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering "outside-the-box" solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast-paced environment, then we want to hear from you. Powered by JazzHR VT2VrMp581
10/23/2026
Full time
Job Description Job Description Project Associate, Cyber Breach Contact Discovery Services LLC Location: Remote Start date: Negotiable A leading eDiscovery technology and Cyber Incident Response firm headquartered in Washington, DC is looking for a Project Associate, Cyber Breach with strong analytical skills, excellent organization, and a passion for client service. The role supports breach response operations involving compromised datasets, identification of impacted individuals, and preparation of notification deliverables. The position is remote and includes participation in an on-call rotation. The qualified candidate should have administrative experience with Relativity (other eDiscovery platforms are also helpful). We take a consultative approach in working with our clients and managing cases and an understanding of the Incident Response lifecycle is important for all members of the team. This position includes working with a variety of internal & external team members including Operation/Technical team members, Project Managers, Business Development team, attorneys, company or government representatives, and other legal staff. Duties of the position Perform contact discovery and breach analysis in on-call and standard work settings Coordinate the intake, processing, and analysis of datasets for hosting Extract, classify, and validate sensitive data, including PII and PHI Build notification lists and support regulatory and client-facing reporting Conduct and maintain consistent quality control and documentation across all deliverables, including analysis and remediation files Collaborate with project managers and technical teams to meet deadlines Assist with procedure development and continuous process improvement Adhere to standard operating procedures and chain of custody requirements Provide ongoing consultation to case teams for incident response related document review, data mining workflows Proactively communicate ongoing project status and guidance to clients, partners, and internal teams Participate in an on-call rotation as needed, including nights and weekends Complete additional duties assigned by management as needed Experience and qualifications Undergraduate degree or equivalent practical experience in a relevant field 3+ years' experience handling data operations or reviews in legal technology, cyber, or eDiscovery Comfort working with structured and unstructured data Ability to communicate effectively & tactfully both verbally and in written format to all relevant technical & non- technical stakeholders including attorneys, client support staff, and internal team members Knowledge with breach response concepts, PII and PHI handling, and eDiscovery workflows including evolution of product offerings and changing dynamics/expectations Proficiency with Windows operating systems and the Office product suite Ability to demonstrate superior organizational skills with an acute attention to detail Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines, with occasional extended hours The following skills are preferred but not required Understanding of the electronic discovery reference model (EDRM) Relativity experience or similar review platforms Experience with OCR, data validation, and dataset normalization Relativity Certified Administrator certification Familiarity with scripting, data manipulation, or reporting tools Salary Range: $70,000 - $110,000 About Contact Contact Discovery Services delivers best-in-class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering "outside-the-box" solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast-paced environment, then we want to hear from you. Powered by JazzHR VT2VrMp581
Job Description Job Description Meet MacStadium. We build cloud solutions to simplify Mac for business. We actively participate in and influence the Apple ecosystem in a cool way and have been a part of it since day one. Developers and end users at leading tech companies, big enterprises, and small teams rely on MacStadium's innovative solutions every day. We have a passionate team of hard working, hard playing professionals with a big, shared vision. Come join us as we grow again! What we need: As a data center technician, you will be providing a variety of services to build and maintain MacStadium's patented technology and infrastructure. This position will work closely with our engineering team by performing hardware, network, or system installation, configuration, and troubleshooting new or existing infrastructure. The data center analyst is also responsible to deploy servers, upgrade software, and conduct audits (such as inventory) on a daily basis. After the completion of new hire training (8 am - 4 pm ET Monday through Friday), the shift for this position is 2pm - 10pm ET Monday through Friday. What you will be doing: Assist with physical build and install infrastructure at the data center Complete general network and system configurations Troubleshoot and repairs servers with hardware or network connectivity issues Provide a remote hands function to physically troubleshoot customer reported hardware malfunction Help manage the daily performance of the data center operations Run data cables and maintain cable/wire management according to company standards Ensure heating and cooling systems are operational and meet temperature conditions for servers Maintain inventory counts of company assets such as racks, shelves, and servers Records and updates documentation of work operations, incident reports, and outages Participates in Root Cause Analysis as required Manage and triage service tickets through ticketing system Perform other tasks as assigned What Skills and Experience you need to have: 1-3 years' technical experience IT certifications such as CCNA, Comp TIA, Server + etc. are a plus Understanding of data center operations - routers, switches, infrastructure, network Ability to perform physical tasks around the data center Physical demands and requirements: The position operates in a data center environment and physical requirements include but are not limited to: Must be able to safely use a ladder Must be able to lift up to 50 pounds at a time Require the use of hands to finger Frequent sitting, standing, walking, bending, stooping, crouching, crawling, and climbing Must be able to distinguish different colors Require use of tools such as screwdrivers Competencies Strong problem-solving skills Technical Capacity Communication Proficiency. Team player Results and action oriented Time Management What you will get: Day one benefits. Coverage starts on day one. We offer competitive medical insurance, health and dependent care spending accounts, health savings account, disability insurance, and company paid and voluntary life insurance. Balanced life. We offer employees generous paid time-off policies, parental leave, holiday schedule, and a flexible work environment; MacStadium understands life also happens outside of work. Did we mention free company swag? Solid future. Beyond competitive salary and 401(k) matching, MacStadium offers continuing education, professional development, and wellness reimbursements. _ MacStadium has a defined Information Security Policy and all employees are required to adhere to this policy and sign an acknowledgment and receipt of this policy upon hire. All offers of employment are conditioned upon successful completion of a background screening process and all employees must comply with the immigration rules and laws in the jurisdiction in which he/she/they will provide MacStadium services. MacStadium is an Equal Opportunity Employer. All applicants are considered without regard to race, color, ancestry, national origin, gender/gender identity, sexual orientation, marital and family status, religion and religious belief, age, disability, results of genetic information, and service in the military. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. MacStadium may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. No recruiting agencies please. Powered by JazzHR 454BBS2ywV
10/23/2026
Full time
Job Description Job Description Meet MacStadium. We build cloud solutions to simplify Mac for business. We actively participate in and influence the Apple ecosystem in a cool way and have been a part of it since day one. Developers and end users at leading tech companies, big enterprises, and small teams rely on MacStadium's innovative solutions every day. We have a passionate team of hard working, hard playing professionals with a big, shared vision. Come join us as we grow again! What we need: As a data center technician, you will be providing a variety of services to build and maintain MacStadium's patented technology and infrastructure. This position will work closely with our engineering team by performing hardware, network, or system installation, configuration, and troubleshooting new or existing infrastructure. The data center analyst is also responsible to deploy servers, upgrade software, and conduct audits (such as inventory) on a daily basis. After the completion of new hire training (8 am - 4 pm ET Monday through Friday), the shift for this position is 2pm - 10pm ET Monday through Friday. What you will be doing: Assist with physical build and install infrastructure at the data center Complete general network and system configurations Troubleshoot and repairs servers with hardware or network connectivity issues Provide a remote hands function to physically troubleshoot customer reported hardware malfunction Help manage the daily performance of the data center operations Run data cables and maintain cable/wire management according to company standards Ensure heating and cooling systems are operational and meet temperature conditions for servers Maintain inventory counts of company assets such as racks, shelves, and servers Records and updates documentation of work operations, incident reports, and outages Participates in Root Cause Analysis as required Manage and triage service tickets through ticketing system Perform other tasks as assigned What Skills and Experience you need to have: 1-3 years' technical experience IT certifications such as CCNA, Comp TIA, Server + etc. are a plus Understanding of data center operations - routers, switches, infrastructure, network Ability to perform physical tasks around the data center Physical demands and requirements: The position operates in a data center environment and physical requirements include but are not limited to: Must be able to safely use a ladder Must be able to lift up to 50 pounds at a time Require the use of hands to finger Frequent sitting, standing, walking, bending, stooping, crouching, crawling, and climbing Must be able to distinguish different colors Require use of tools such as screwdrivers Competencies Strong problem-solving skills Technical Capacity Communication Proficiency. Team player Results and action oriented Time Management What you will get: Day one benefits. Coverage starts on day one. We offer competitive medical insurance, health and dependent care spending accounts, health savings account, disability insurance, and company paid and voluntary life insurance. Balanced life. We offer employees generous paid time-off policies, parental leave, holiday schedule, and a flexible work environment; MacStadium understands life also happens outside of work. Did we mention free company swag? Solid future. Beyond competitive salary and 401(k) matching, MacStadium offers continuing education, professional development, and wellness reimbursements. _ MacStadium has a defined Information Security Policy and all employees are required to adhere to this policy and sign an acknowledgment and receipt of this policy upon hire. All offers of employment are conditioned upon successful completion of a background screening process and all employees must comply with the immigration rules and laws in the jurisdiction in which he/she/they will provide MacStadium services. MacStadium is an Equal Opportunity Employer. All applicants are considered without regard to race, color, ancestry, national origin, gender/gender identity, sexual orientation, marital and family status, religion and religious belief, age, disability, results of genetic information, and service in the military. Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. MacStadium may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. No recruiting agencies please. Powered by JazzHR 454BBS2ywV
Contact Discovery Services LLC
San Francisco, California
Job Description Job Description Project Associate, Cyber Breach Contact Discovery Services LLC Location: Remote Start date: Negotiable A leading eDiscovery technology and Cyber Incident Response firm headquartered in Washington, DC is looking for a Project Associate, Cyber Breach with strong analytical skills, excellent organization, and a passion for client service. The role supports breach response operations involving compromised datasets, identification of impacted individuals, and preparation of notification deliverables. The position is remote and includes participation in an on-call rotation. The qualified candidate should have administrative experience with Relativity (other eDiscovery platforms are also helpful). We take a consultative approach in working with our clients and managing cases and an understanding of the Incident Response lifecycle is important for all members of the team. This position includes working with a variety of internal & external team members including Operation/Technical team members, Project Managers, Business Development team, attorneys, company or government representatives, and other legal staff. Duties of the position Perform contact discovery and breach analysis in on-call and standard work settings Coordinate the intake, processing, and analysis of datasets for hosting Extract, classify, and validate sensitive data, including PII and PHI Build notification lists and support regulatory and client-facing reporting Conduct and maintain consistent quality control and documentation across all deliverables, including analysis and remediation files Collaborate with project managers and technical teams to meet deadlines Assist with procedure development and continuous process improvement Adhere to standard operating procedures and chain of custody requirements Provide ongoing consultation to case teams for incident response related document review, data mining workflows Proactively communicate ongoing project status and guidance to clients, partners, and internal teams Participate in an on-call rotation as needed, including nights and weekends Complete additional duties assigned by management as needed Experience and qualifications Undergraduate degree or equivalent practical experience in a relevant field 3+ years' experience handling data operations or reviews in legal technology, cyber, or eDiscovery Comfort working with structured and unstructured data Ability to communicate effectively & tactfully both verbally and in written format to all relevant technical & non- technical stakeholders including attorneys, client support staff, and internal team members Knowledge with breach response concepts, PII and PHI handling, and eDiscovery workflows including evolution of product offerings and changing dynamics/expectations Proficiency with Windows operating systems and the Office product suite Ability to demonstrate superior organizational skills with an acute attention to detail Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines, with occasional extended hours The following skills are preferred but not required Understanding of the electronic discovery reference model (EDRM) Relativity experience or similar review platforms Experience with OCR, data validation, and dataset normalization Relativity Certified Administrator certification Familiarity with scripting, data manipulation, or reporting tools Salary Range: $70,000 - $110,000 About Contact Contact Discovery Services delivers best-in-class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering "outside-the-box" solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast-paced environment, then we want to hear from you. Powered by JazzHR BYPVnwg9Os
10/23/2026
Full time
Job Description Job Description Project Associate, Cyber Breach Contact Discovery Services LLC Location: Remote Start date: Negotiable A leading eDiscovery technology and Cyber Incident Response firm headquartered in Washington, DC is looking for a Project Associate, Cyber Breach with strong analytical skills, excellent organization, and a passion for client service. The role supports breach response operations involving compromised datasets, identification of impacted individuals, and preparation of notification deliverables. The position is remote and includes participation in an on-call rotation. The qualified candidate should have administrative experience with Relativity (other eDiscovery platforms are also helpful). We take a consultative approach in working with our clients and managing cases and an understanding of the Incident Response lifecycle is important for all members of the team. This position includes working with a variety of internal & external team members including Operation/Technical team members, Project Managers, Business Development team, attorneys, company or government representatives, and other legal staff. Duties of the position Perform contact discovery and breach analysis in on-call and standard work settings Coordinate the intake, processing, and analysis of datasets for hosting Extract, classify, and validate sensitive data, including PII and PHI Build notification lists and support regulatory and client-facing reporting Conduct and maintain consistent quality control and documentation across all deliverables, including analysis and remediation files Collaborate with project managers and technical teams to meet deadlines Assist with procedure development and continuous process improvement Adhere to standard operating procedures and chain of custody requirements Provide ongoing consultation to case teams for incident response related document review, data mining workflows Proactively communicate ongoing project status and guidance to clients, partners, and internal teams Participate in an on-call rotation as needed, including nights and weekends Complete additional duties assigned by management as needed Experience and qualifications Undergraduate degree or equivalent practical experience in a relevant field 3+ years' experience handling data operations or reviews in legal technology, cyber, or eDiscovery Comfort working with structured and unstructured data Ability to communicate effectively & tactfully both verbally and in written format to all relevant technical & non- technical stakeholders including attorneys, client support staff, and internal team members Knowledge with breach response concepts, PII and PHI handling, and eDiscovery workflows including evolution of product offerings and changing dynamics/expectations Proficiency with Windows operating systems and the Office product suite Ability to demonstrate superior organizational skills with an acute attention to detail Ability to work effectively under pressure in time-sensitive situations and prioritize multiple projects with similar deadlines, with occasional extended hours The following skills are preferred but not required Understanding of the electronic discovery reference model (EDRM) Relativity experience or similar review platforms Experience with OCR, data validation, and dataset normalization Relativity Certified Administrator certification Familiarity with scripting, data manipulation, or reporting tools Salary Range: $70,000 - $110,000 About Contact Contact Discovery Services delivers best-in-class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering "outside-the-box" solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast-paced environment, then we want to hear from you. Powered by JazzHR BYPVnwg9Os
Job Description Job Description Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021! Belay Technologies is seeking a Software Engineer (AI Focus). We are seeking a Software Engineer I with a focus on AI to support analysts and operators by developing and refining the software that integrates AI capabilities into CNO workflows. In this role, you will integrate diverse data sources and external APIs with MCP tools to enable seamless, scalable system interoperability. You will work under the guidance of senior engineers to ensure AI tools are stable, reliable, and seamlessly integrated into the customer's existing toolset. Responsibilities : Develop agentic integrations with Python that leverage multiple AI models, APIs, and data sources in production. Build tools and agentic workflows within modern frameworks like PydanticAI, Langgraph, and DeepAgents. Interact with mission stakeholders to elicit requirements and devise solutions. Navigate customer data types to identify and extract relevant information. Collaborate with other software engineers to test workflows, identify issues, and recommend pathways for fixes. Candidates should have the following qualifications: TS/SCI Clearance with polygraph 3 yrs., B.S. in a technical discipline or 4 additional yrs. in place of B.S. Candidates are desired to have the following skills: Proficiency in Python, particularly in handling JSON, interacting with REST APIs, and data manipulation. Experience leveraging HTTP-based APIs to access data through queries. Understanding of AI development concepts, including prompt engineering, context management, structured outputs, and tool/function calling. Familiarity with software source control (Git) and the Atlassian tool suite (Jira, Confluence). Familiarity with presenting data analysis results to customers. Nice to Haves: Experience with agentic workflows and multi-agent orchestration. Basic knowledge of end-to-end SIGINT collection and analysis systems. Background in cybersecurity or understanding of security operations workflows. Gitlab CICD automation. Experience with retrieval systems (RAG, vector databases, semantic search). Familiarity with production CNO capabilities and operations. Practical experience in one or more artificial intelligence domains (e.g., intelligent systems, autonomy, planning, LLMs). Familiarity with cloud computing technologies (AWS, Docker, Kubernetes). Perks and Benefits: 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program 10% matching in 401(k) contributions vested on day one $5,000 annual training/tuition Student Loan Repayment Program 100% company-funded HSA Rich medical coverage (100% coinsurance) Dental coverage including orthodontia Up to $420,000 in life insurance, premiums 100% company funded Amazon Prime, gym reimbursement, monthly lunches, games and prizes Pet adoption program, generous referral bonus program, fun events, and more! At Belay, we are committed to creating an environment where you can thrive both professionally and personally. We believe in transparency and fairness in compensation. Several factors influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, education, specific skills and competencies and certifications. Belay offers a competitive total compensation package that includes benefits and perks, a flexible work-life balance, and career development. Salary Range: $70,000 to $190,000 Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland (Baltimore/Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Powered by JazzHR Wl0U8BYt2N
10/23/2026
Full time
Job Description Job Description Belay Technologies has been voted Baltimore Business Journal's (BBJ) Best Places to Work 2019, runner up in 2020 and a finalist in 2021! Belay Technologies is seeking a Software Engineer (AI Focus). We are seeking a Software Engineer I with a focus on AI to support analysts and operators by developing and refining the software that integrates AI capabilities into CNO workflows. In this role, you will integrate diverse data sources and external APIs with MCP tools to enable seamless, scalable system interoperability. You will work under the guidance of senior engineers to ensure AI tools are stable, reliable, and seamlessly integrated into the customer's existing toolset. Responsibilities : Develop agentic integrations with Python that leverage multiple AI models, APIs, and data sources in production. Build tools and agentic workflows within modern frameworks like PydanticAI, Langgraph, and DeepAgents. Interact with mission stakeholders to elicit requirements and devise solutions. Navigate customer data types to identify and extract relevant information. Collaborate with other software engineers to test workflows, identify issues, and recommend pathways for fixes. Candidates should have the following qualifications: TS/SCI Clearance with polygraph 3 yrs., B.S. in a technical discipline or 4 additional yrs. in place of B.S. Candidates are desired to have the following skills: Proficiency in Python, particularly in handling JSON, interacting with REST APIs, and data manipulation. Experience leveraging HTTP-based APIs to access data through queries. Understanding of AI development concepts, including prompt engineering, context management, structured outputs, and tool/function calling. Familiarity with software source control (Git) and the Atlassian tool suite (Jira, Confluence). Familiarity with presenting data analysis results to customers. Nice to Haves: Experience with agentic workflows and multi-agent orchestration. Basic knowledge of end-to-end SIGINT collection and analysis systems. Background in cybersecurity or understanding of security operations workflows. Gitlab CICD automation. Experience with retrieval systems (RAG, vector databases, semantic search). Familiarity with production CNO capabilities and operations. Practical experience in one or more artificial intelligence domains (e.g., intelligent systems, autonomy, planning, LLMs). Familiarity with cloud computing technologies (AWS, Docker, Kubernetes). Perks and Benefits: 8 weeks paid leave - 4 weeks of personal leave, 3 Yay! days, take off on your birthday,11 paid holidays and optional leave up to 6 days through Belay's volunteer program 10% matching in 401(k) contributions vested on day one $5,000 annual training/tuition Student Loan Repayment Program 100% company-funded HSA Rich medical coverage (100% coinsurance) Dental coverage including orthodontia Up to $420,000 in life insurance, premiums 100% company funded Amazon Prime, gym reimbursement, monthly lunches, games and prizes Pet adoption program, generous referral bonus program, fun events, and more! At Belay, we are committed to creating an environment where you can thrive both professionally and personally. We believe in transparency and fairness in compensation. Several factors influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, education, specific skills and competencies and certifications. Belay offers a competitive total compensation package that includes benefits and perks, a flexible work-life balance, and career development. Salary Range: $70,000 to $190,000 Belay Technologies is a certified Service-Disabled Veteran-Owned Small Business located in Columbia, Maryland (Baltimore/Washington area). Belay Technologies specializes in systems automation and full stack development. Belay Technologies provides leading technology and engineering solutions to the DoD, as well as state-of-the-art commercial products. We hire software engineers, web designers, test engineers, systems engineers, systems administrators, database engineers and other tech services. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. Powered by JazzHR Wl0U8BYt2N
Job Description Job Description Duration: Full Time Location: Albany, NY QA Tester LOCATION: Albany, NY - Hybrid To meet the requirements of legislation legalizing adult-use recreational cannabis, as part of a collective effort carried out by DOH, ITS, and the new Office of Cannabis Management, the scope of this project is to implement an online licensing Portal utilizing existing NYBE framework and back office for OCM, which will provide licensing for marijuana producers, distributors, retailers, and other actors in the cannabis market. This position will require the Tester to perform multiple types of mission critical system application testing for the Cannabis Licensing System (including but not limited to system, end-to-end, automated, performance, smoke, regression, black box, white box, and usability) to ensure the quality of the system being developed for OCM. Qualifications Tester - Conducts automated and manual tests to ensure that the software created/upgraded performs as necessary and meets the user requirements. Develops and maintains user and technical documentation and project process documentation for application teams. Understands the view of applications and/or technology and is able to put procedures in a logical sequence. Expert- 84+ Months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field. 84 months of working experience in automation testing (such as HP UFT) developing and executing automation test scripts. Experience must detail the use of specific automation tools and processes/methods used to create automated tests from manual functional tests. 60 months of experience working directly with business analysts, program subject matter experts, and technical staff to create robust test plans / test cases for web applications. 84 months of working experience in performance testing tools (such as Load Runner) developing and executing performance test scripts 84 months of working experience creating, developing, managing, and executing functional test and regression test scripts; developing generic reusable functions and scripts 84 months of working experience performing application testing based on written test scripts, and documenting, tracking and communicating defects utilizing HP ALM 84 months of Experience with testing (including but not limited to system, regression, end to end integration, automated, performance, smoke, black box, white box, and fail over tests), troubleshooting and issue resolution and experience with application support, detailed technical documentation, and on call support 60 months of programming languages experiences in PL/SQL, SQL, Java, VB, .Net, HTML, TSL, PHP, VB Script. Day-to-Day tasks Work directly with business analysts, program subject matter experts and technical staff to create robust test plans in HP ALM for web applications. Perform testing (System, End-to-End Integration, Automated, Performance, Smoke, Black Box, White Box, Usability, and Fail-Over tests), including troubleshooting and issue resolution Work with automation testing HP UFT, QTP (Quick Test Pro), and/or Win Runner; recording and scripting automated functional tests; lead in building UFT automated Scripting Framework for NYBE application Perform application testing based on written test scripts; create, manage and execute functional test and regression test scripts. Document, track, research, test, and communicate defects using HP ALM. Write and execute test plans in HP ALM. Perform software Black Box and White Box testing and debugging in different phases of software development life cycle. Develop scripts for Regression Testing Automation tools and Performance Testing Automation tools Work with performance testing tools like Load Runner, Astra Load Test to perform load, performance, and break testing Develop generic reusable functions and scripts Providing mission critical applications support and being on call as required Developing an understanding of Java code, VB Script, review and debugging issues Possessing an understanding of programming languages PL/SQL, SQL, Java, VB, .Net, HTML, TSL, PHP, VB Script Thorough understanding of NYS New York Business Express system and gaining expertise to provide support Working creatively and analytically in a problem-solving environment Participate in technical meetings and support calls. Strong oral and written communication skills, including the ability to work well with team members and communicate with agencies effectively. Powered by JazzHR wxTVFrNs2v
10/23/2026
Full time
Job Description Job Description Duration: Full Time Location: Albany, NY QA Tester LOCATION: Albany, NY - Hybrid To meet the requirements of legislation legalizing adult-use recreational cannabis, as part of a collective effort carried out by DOH, ITS, and the new Office of Cannabis Management, the scope of this project is to implement an online licensing Portal utilizing existing NYBE framework and back office for OCM, which will provide licensing for marijuana producers, distributors, retailers, and other actors in the cannabis market. This position will require the Tester to perform multiple types of mission critical system application testing for the Cannabis Licensing System (including but not limited to system, end-to-end, automated, performance, smoke, regression, black box, white box, and usability) to ensure the quality of the system being developed for OCM. Qualifications Tester - Conducts automated and manual tests to ensure that the software created/upgraded performs as necessary and meets the user requirements. Develops and maintains user and technical documentation and project process documentation for application teams. Understands the view of applications and/or technology and is able to put procedures in a logical sequence. Expert- 84+ Months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field. 84 months of working experience in automation testing (such as HP UFT) developing and executing automation test scripts. Experience must detail the use of specific automation tools and processes/methods used to create automated tests from manual functional tests. 60 months of experience working directly with business analysts, program subject matter experts, and technical staff to create robust test plans / test cases for web applications. 84 months of working experience in performance testing tools (such as Load Runner) developing and executing performance test scripts 84 months of working experience creating, developing, managing, and executing functional test and regression test scripts; developing generic reusable functions and scripts 84 months of working experience performing application testing based on written test scripts, and documenting, tracking and communicating defects utilizing HP ALM 84 months of Experience with testing (including but not limited to system, regression, end to end integration, automated, performance, smoke, black box, white box, and fail over tests), troubleshooting and issue resolution and experience with application support, detailed technical documentation, and on call support 60 months of programming languages experiences in PL/SQL, SQL, Java, VB, .Net, HTML, TSL, PHP, VB Script. Day-to-Day tasks Work directly with business analysts, program subject matter experts and technical staff to create robust test plans in HP ALM for web applications. Perform testing (System, End-to-End Integration, Automated, Performance, Smoke, Black Box, White Box, Usability, and Fail-Over tests), including troubleshooting and issue resolution Work with automation testing HP UFT, QTP (Quick Test Pro), and/or Win Runner; recording and scripting automated functional tests; lead in building UFT automated Scripting Framework for NYBE application Perform application testing based on written test scripts; create, manage and execute functional test and regression test scripts. Document, track, research, test, and communicate defects using HP ALM. Write and execute test plans in HP ALM. Perform software Black Box and White Box testing and debugging in different phases of software development life cycle. Develop scripts for Regression Testing Automation tools and Performance Testing Automation tools Work with performance testing tools like Load Runner, Astra Load Test to perform load, performance, and break testing Develop generic reusable functions and scripts Providing mission critical applications support and being on call as required Developing an understanding of Java code, VB Script, review and debugging issues Possessing an understanding of programming languages PL/SQL, SQL, Java, VB, .Net, HTML, TSL, PHP, VB Script Thorough understanding of NYS New York Business Express system and gaining expertise to provide support Working creatively and analytically in a problem-solving environment Participate in technical meetings and support calls. Strong oral and written communication skills, including the ability to work well with team members and communicate with agencies effectively. Powered by JazzHR wxTVFrNs2v
Job Description Job Description Software Engineer, Entry-Level Overview SimTech, Inc., recognized as one of the 2026 Best Places for Working Parents , is seeking a Software Engineer, Entry-Level to join our dynamic and diverse team in Huntsville, AL. This is an upcoming opening with opportunities for growth and professional development. SimTech offers a market leading compensation package with excellent benefits, work/life balance, outstanding retirement plan, career advancement and much more. The Software Engineer, Entry-Level is responsible for designing, developing, testing, documenting, and maintaining software solutions throughout the full software development lifecycle. Responsibilities Design, develop, test, verify, sustain, and fully document software throughout its lifecycle. Participate in code reviews to learn and apply software best practices and coding standards. Collaborate with SMEs and stakeholders to ensure software requirements are met. Support integration tests. Ensure all software is maintained under a rigorous configuration management process. Other responsibilities as assigned. Minimum Qualifications & Education Requirements and Desired Skillsets Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related technical discipline from an accredited institution. 0-2 years of software development experience, including academic, internship, or personal project work. Experience with at least one high-level programming language (C, C++, Python, etc.) and shell scripting. Experience in Linux and Windows development environment. Experience with version control systems (e.g., Git). Excellent problem-solving and communication skills. A self-starter, team player with a desire to work with a team of engineers, integrators, analysts, and others in a dynamic and fast-paced environment. Ability to communicate effectively both orally and in writing and perform general office functions. U.S. Citizenship with the ability to maintain an Active Secret Security clearance and the designated security clearance level is required. Physical Description Employees in these positions will function in a general office/cubicle setting environment, and laboratory/testing setting using standard office equipment and various electronic testing equipment, including a computer, telephone, printers, video equipment, computer software, and testing equipment. Will interact in a general office setting environment with various personnel; participate in meetings and contribute to team success; deliver timely results and produce reports; receive and communicate information; may include telework. May function in a specialized laboratory/testing environment using electronic testing equipment, computer software, and complex systems. May move and test equipment of various weights. Laboratory environment may require use of protective equipment (PPE) including but not limited to safety glasses and protective hearing and footwear. May be expected to work varying shifts and hours to ensure successful operation of activities in the organization due to business demands; travel occasionally for assigned work. About SimTech, Inc. SimTech's mission is to be the most reliable and cost-effective provider of Signature Models, Simulations, Hardware, Software, Cyber solutions, and Test & Evaluation services. Established in 1983 by a team of experienced scientists and engineers, SimTech has a long history of delivering high-technology defense-oriented solutions. The company has been recognized as a "Best Place to Work" in 2020 and 2021, and as a "Best Place for Working Parents" in by the Huntsville/Madison County Chamber of Commerce. SimTech offers an industry-leading comprehensive compensation and benefits package. Be a part of over 43+ years of excellence-join our team today! To learn more about our exceptional team and employee benefits, contact SimTech HR or visit for more information. Equal Employment Opportunity and Affirmative Action Employer SimTech, Inc. is an Equal Opportunity/Affirmative Action Employer. SimTech, Inc. is a committed EOE/Vet/Disabled employer. Simulation Technologies, Inc. (SimTech) is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address, and/or phone number ) to contact us about your interest in employment with SimTech. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. SimTech participates in E-Verify. Job Posted by ApplicantPro
10/23/2026
Full time
Job Description Job Description Software Engineer, Entry-Level Overview SimTech, Inc., recognized as one of the 2026 Best Places for Working Parents , is seeking a Software Engineer, Entry-Level to join our dynamic and diverse team in Huntsville, AL. This is an upcoming opening with opportunities for growth and professional development. SimTech offers a market leading compensation package with excellent benefits, work/life balance, outstanding retirement plan, career advancement and much more. The Software Engineer, Entry-Level is responsible for designing, developing, testing, documenting, and maintaining software solutions throughout the full software development lifecycle. Responsibilities Design, develop, test, verify, sustain, and fully document software throughout its lifecycle. Participate in code reviews to learn and apply software best practices and coding standards. Collaborate with SMEs and stakeholders to ensure software requirements are met. Support integration tests. Ensure all software is maintained under a rigorous configuration management process. Other responsibilities as assigned. Minimum Qualifications & Education Requirements and Desired Skillsets Bachelor's degree in Computer Science, Computer Engineering, Engineering, Information Systems, or a related technical discipline from an accredited institution. 0-2 years of software development experience, including academic, internship, or personal project work. Experience with at least one high-level programming language (C, C++, Python, etc.) and shell scripting. Experience in Linux and Windows development environment. Experience with version control systems (e.g., Git). Excellent problem-solving and communication skills. A self-starter, team player with a desire to work with a team of engineers, integrators, analysts, and others in a dynamic and fast-paced environment. Ability to communicate effectively both orally and in writing and perform general office functions. U.S. Citizenship with the ability to maintain an Active Secret Security clearance and the designated security clearance level is required. Physical Description Employees in these positions will function in a general office/cubicle setting environment, and laboratory/testing setting using standard office equipment and various electronic testing equipment, including a computer, telephone, printers, video equipment, computer software, and testing equipment. Will interact in a general office setting environment with various personnel; participate in meetings and contribute to team success; deliver timely results and produce reports; receive and communicate information; may include telework. May function in a specialized laboratory/testing environment using electronic testing equipment, computer software, and complex systems. May move and test equipment of various weights. Laboratory environment may require use of protective equipment (PPE) including but not limited to safety glasses and protective hearing and footwear. May be expected to work varying shifts and hours to ensure successful operation of activities in the organization due to business demands; travel occasionally for assigned work. About SimTech, Inc. SimTech's mission is to be the most reliable and cost-effective provider of Signature Models, Simulations, Hardware, Software, Cyber solutions, and Test & Evaluation services. Established in 1983 by a team of experienced scientists and engineers, SimTech has a long history of delivering high-technology defense-oriented solutions. The company has been recognized as a "Best Place to Work" in 2020 and 2021, and as a "Best Place for Working Parents" in by the Huntsville/Madison County Chamber of Commerce. SimTech offers an industry-leading comprehensive compensation and benefits package. Be a part of over 43+ years of excellence-join our team today! To learn more about our exceptional team and employee benefits, contact SimTech HR or visit for more information. Equal Employment Opportunity and Affirmative Action Employer SimTech, Inc. is an Equal Opportunity/Affirmative Action Employer. SimTech, Inc. is a committed EOE/Vet/Disabled employer. Simulation Technologies, Inc. (SimTech) is an Equal Employment Opportunity employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its job application procedures. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use the following email address, and/or phone number ) to contact us about your interest in employment with SimTech. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, citizenship, ancestry, marital status, protected veteran status, disability status or any other status protected by federal, state, or local law. SimTech participates in E-Verify. Job Posted by ApplicantPro
Job Description Job Description Location Note: This a hybrid role for our Wakefield, MA office (In-office one day every other week, plus additional in-person trainings and workshops as needed) The Purpose of Your Role: The Junior Software Engineer is part of the development team, which has the responsibility for building, maintaining, enhancing and integrating home built custom applications using different technology stacks and connected systems. A junior engineer at Sentinel learns and conducts requirement analysis, documents technical specifications, test plans, writes, reviews, debugs code and performs releases. This role handles increasingly complex issues and problems over time or collaborates more complicated issues with higher-level staff. What you'll bring to Sentinel: Comprehend the need to build secure, maintainable and testable software systems. Growth mindset and willingness to learn. Experience in agile environments. Programming expertise in Python. Programming knowledge with Typescript, ReactJs, SQL, Terraform and ideally Go Knowledge how AI can help us build better applications What you'll be responsible for: Work with Business Analysts and peers to build software you are proud of. Help converting legacy applications into web based applications. Build secure and well-defined API's. Build automation with Airflow. Utilize Azure DevOps, Azure Pipelines, and Azure Repos and upgrade DevOps processes within Sentinel. About you: We are looking for smart and innovative thinkers to drive our business and clients forward-someone with self-motivation, drive, determination, and the strength of character to challenge the status quo. We strive to surround ourselves with team members who are proud of their work and look for people who are willing to embrace change. What you need to have: Preferred qualifications: •1-3 years of experience building or supporting software applications through professional work, internships, coursework, or personal projects. •Experience developing with Python and familiarity with TypeScript and React. •Working knowledge of SQL and relational databases. •Familiarity with REST APIs, automated testing, version control, and CI/CD practices. •Exposure to Azure DevOps, Azure Pipelines, Azure Repos, Terraform, or Airflow. •Understanding of secure, maintainable, testable software design and basic application security principles. •Experience working in an Agile or collaborative, cross-functional development environment. •Ability to troubleshoot existing systems, understand legacy code, and contribute to incremental modernization. •Interest in using AI-assisted development tools responsibly to improve software quality and developer productivity. •Strong written and verbal communication skills, with a willingness to ask questions, receive feedback, and continue learning. Salary Range: $88,000-$93,000 At Sentinel, compensation is calibrated to your geographic location to reflect local market conditions; the posted salary range may vary based on where you live. Nice to haves: Experience with git, build pipelines, auth, testing What you'll be part of: Joining our company means becoming part of something special. We're driven by a mission to excel in our industry and within our team, supported by people who truly care about our organization. Sentinel was recently recognized by The Boston Globe as a Top Place to Work in 2020 and 2023. In 2021, 2022, 2023 and 2024, Sentinel earned a Top Workplace USA Award from Energage. At Sentinel, we welcome people from diverse experiences, backgrounds, and perspectives - and we wouldn't have it any other way. So even if you don't meet every single requirement, please consider applying if you like what you see. Our priority is to find talented individuals who enrich our team culture, contribute with enthusiasm, and are passionate about what they do. Sentinel is an equal opportunity employer and welcomes everyone to our team. If you need reasonable adjustments at any point in the application or interview process, please let us know. Some of our Benefits: PTO (vacation, sick, personal time bank) FTO (Flexible time off for vacation, sick, and personal time) after 2 years of service 12 Paid Holidays (10 stated and 2 floating holidays) 2 Community Volunteer Days 5 Summer Half Days Medical, Dental, Vision Life Insurance LTD & STD Retirement Plan with 4% Employer Match Parental Leave See What We Stand For: -Us/Join-Our-Team Who we are: Sentinel Group proudly serves nearly 5,000 clients throughout the U.S. For 35+ years, we've remained devoted to positively impacting the lives of our people, our clients and our communities. With a 9-year average associate tenure among our 265 professionals, our team's commitment to excellent service has positioned Sentinel as the only provider who makes benefits EASY: easy for your people; easy for your business; and easy for you. Our ultimate goal is to help companies and their employees prepare for their future health, wealth and retirement needs. Whether it's through retirement plans, group health insurance, reimbursement accounts or financial planning, we engineer simple solutions and continuously strive to make them better. Our in-house experts - and their commitment to excellence - define who we are. Sentinel is also one of the largest employee benefits firms in Massachusetts (Boston Business Journal) and was named a 2022 Retirement Plan Adviser of the Year in the Mentorship category (PLANADVISER Magazine). Powered by JazzHR Vjwkld3rI6
10/23/2026
Full time
Job Description Job Description Location Note: This a hybrid role for our Wakefield, MA office (In-office one day every other week, plus additional in-person trainings and workshops as needed) The Purpose of Your Role: The Junior Software Engineer is part of the development team, which has the responsibility for building, maintaining, enhancing and integrating home built custom applications using different technology stacks and connected systems. A junior engineer at Sentinel learns and conducts requirement analysis, documents technical specifications, test plans, writes, reviews, debugs code and performs releases. This role handles increasingly complex issues and problems over time or collaborates more complicated issues with higher-level staff. What you'll bring to Sentinel: Comprehend the need to build secure, maintainable and testable software systems. Growth mindset and willingness to learn. Experience in agile environments. Programming expertise in Python. Programming knowledge with Typescript, ReactJs, SQL, Terraform and ideally Go Knowledge how AI can help us build better applications What you'll be responsible for: Work with Business Analysts and peers to build software you are proud of. Help converting legacy applications into web based applications. Build secure and well-defined API's. Build automation with Airflow. Utilize Azure DevOps, Azure Pipelines, and Azure Repos and upgrade DevOps processes within Sentinel. About you: We are looking for smart and innovative thinkers to drive our business and clients forward-someone with self-motivation, drive, determination, and the strength of character to challenge the status quo. We strive to surround ourselves with team members who are proud of their work and look for people who are willing to embrace change. What you need to have: Preferred qualifications: •1-3 years of experience building or supporting software applications through professional work, internships, coursework, or personal projects. •Experience developing with Python and familiarity with TypeScript and React. •Working knowledge of SQL and relational databases. •Familiarity with REST APIs, automated testing, version control, and CI/CD practices. •Exposure to Azure DevOps, Azure Pipelines, Azure Repos, Terraform, or Airflow. •Understanding of secure, maintainable, testable software design and basic application security principles. •Experience working in an Agile or collaborative, cross-functional development environment. •Ability to troubleshoot existing systems, understand legacy code, and contribute to incremental modernization. •Interest in using AI-assisted development tools responsibly to improve software quality and developer productivity. •Strong written and verbal communication skills, with a willingness to ask questions, receive feedback, and continue learning. Salary Range: $88,000-$93,000 At Sentinel, compensation is calibrated to your geographic location to reflect local market conditions; the posted salary range may vary based on where you live. Nice to haves: Experience with git, build pipelines, auth, testing What you'll be part of: Joining our company means becoming part of something special. We're driven by a mission to excel in our industry and within our team, supported by people who truly care about our organization. Sentinel was recently recognized by The Boston Globe as a Top Place to Work in 2020 and 2023. In 2021, 2022, 2023 and 2024, Sentinel earned a Top Workplace USA Award from Energage. At Sentinel, we welcome people from diverse experiences, backgrounds, and perspectives - and we wouldn't have it any other way. So even if you don't meet every single requirement, please consider applying if you like what you see. Our priority is to find talented individuals who enrich our team culture, contribute with enthusiasm, and are passionate about what they do. Sentinel is an equal opportunity employer and welcomes everyone to our team. If you need reasonable adjustments at any point in the application or interview process, please let us know. Some of our Benefits: PTO (vacation, sick, personal time bank) FTO (Flexible time off for vacation, sick, and personal time) after 2 years of service 12 Paid Holidays (10 stated and 2 floating holidays) 2 Community Volunteer Days 5 Summer Half Days Medical, Dental, Vision Life Insurance LTD & STD Retirement Plan with 4% Employer Match Parental Leave See What We Stand For: -Us/Join-Our-Team Who we are: Sentinel Group proudly serves nearly 5,000 clients throughout the U.S. For 35+ years, we've remained devoted to positively impacting the lives of our people, our clients and our communities. With a 9-year average associate tenure among our 265 professionals, our team's commitment to excellent service has positioned Sentinel as the only provider who makes benefits EASY: easy for your people; easy for your business; and easy for you. Our ultimate goal is to help companies and their employees prepare for their future health, wealth and retirement needs. Whether it's through retirement plans, group health insurance, reimbursement accounts or financial planning, we engineer simple solutions and continuously strive to make them better. Our in-house experts - and their commitment to excellence - define who we are. Sentinel is also one of the largest employee benefits firms in Massachusetts (Boston Business Journal) and was named a 2022 Retirement Plan Adviser of the Year in the Mentorship category (PLANADVISER Magazine). Powered by JazzHR Vjwkld3rI6
Job Description Job Description Dedicated Support Analyst III Location: Detroit, MI About the Role LayerCake is seeking a Dedicated Support Analyst III to handle a broader range of support requests within an assigned client engagement with greater independence. This role focuses on developing deeper knowledge of the client environment, solving more complex technical issues, and becoming a trusted day-to-day support resource for the client. Key Responsibilities Ticket Resolution & Service Delivery Resolve assigned service tickets across L1 and moderate L2 complexity. Work through unfamiliar issues methodically using available documentation, vendor resources, and peer collaboration before escalating. Escalate issues that exceed current capabilities with thorough documentation. Identify recurring issues within the client environment and flag patterns. Client Relationship & Communication Serve as a recognized day-to-day support contact for client end users and IT stakeholders. Manage client expectations through proactive updates, clear timelines, and follow-through on commitments. Mentorship & Knowledge Sharing Support Analyst I team members within the engagement by answering questions and providing guidance. Model strong documentation practices. Contribute to the client-specific knowledge base. Operational Discipline Maintain accurate time entries on every ticket. Follow ticket handling standards and client-specific procedures. Participate in the on-call rotation as scheduled. Qualifications Required 1+ years of experience in IT support, help desk, or a technical service delivery role. Working knowledge of Windows and macOS administration, cloud productivity platforms, basic networking concepts, and common business applications. Demonstrated ability to troubleshoot beyond runbooks using logical problem-solving and available resources. Strong written and verbal communication skills. Consistent track record of documentation quality and ticket hygiene. Preferred Experience in an MSP or managed services environment. CompTIA A+, Network+, or equivalent certifications. Familiarity with RMM tools, PSA platforms, and documentation platforms. Experience in a client-embedded or onsite support role. Experience supporting cloud-based identity and productivity environments. Work Environment & Availability The position may be in-office, hybrid, fully remote, or onsite at the client's location depending on the engagement structure. A professional work environment with reliable high-speed internet connectivity is required. Shifts are assigned based on regional coverage needs and may include staggered start times. The Analyst must be logged in, available, and working tickets for the full duration of the assigned shift, excluding approved breaks and meal periods. Participation in an on-call rotation is expected. Travel is not a primary function of this role. Compliance & Certifications LayerCake serves clients in regulated industries that require personnel to hold specific compliance certifications before accessing their environments. Familiarity with the following compliance frameworks is expected: CJIS Security Awareness Certification CMMC (Cybersecurity Maturity Model Certification) Willingness to obtain and maintain required compliance certifications is expected. Certification requirements may evolve as LayerCake's client portfolio expands into additional regulated industries. Values in Action Lead with Ownership: Own every ticket from intake to resolution, follow through on commitments, and take accountability for outcomes. Aligned Partnership: Adapt to the client's working style and culture while maintaining LayerCake's standards. You Win, We Win: Treat the client's success as personal success. Elevated Standards: Maintain high documentation quality, communication standards, and technical rigor on every ticket. Relentless Curiosity: Build technical knowledge through every ticket, expand capabilities, and reduce dependency on escalation. Physical Requirements Use hands to manipulate, handle, feel, and control items or equipment. Talk and hear. See and read. Write and interpret written documents. Occasionally lift and move objects weighing up to 25 pounds. These requirements must be met with or without reasonable accommodations. Why Join LayerCake? LayerCake, a Blue Alliance company, is a trusted managed services provider (MSP) supporting manufacturing, logistics, and municipal organizations with critical IT operations. Since 2008, we've helped clients make smart, high-impact technology investments, backed by consistent, expert support from teams they know and trust. Our pod-based staffing model ensures clients receive reliable service from people who understand their environment. It's a personalized approach that delivers long-term value and measurable outcomes. We've always believed small businesses deserve enterprise-level solutions, and that belief starts with our team. We hire for passion and cultural fit, then invest in growth. As a fully remote company from the start, we've built a strong, connected culture where people support each other, stay accountable, and thrive together. Benefits: 9 paid holidays; 6 mandated holidays, 3 floating holidays 401K Retirement with matching contributions Excellent medical, vision, and dental insurance Life insurance and disability insurance Unlimited weeks PTO Eligible for PTO, 401k, benefits, you are a full-time employee Top Reasons our Employees Love Being Part of the Blue Alliance Family: Entrepreneurial Culture Fast-paced Flow, with a Variety of Projects Collaborative Work Environment Training & Certifications Career Growth Opportunities Ready for the next step? The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should click to submit their resume and application above. Please be advised we, LayerCake, participate in E-Verify.
10/23/2026
Full time
Job Description Job Description Dedicated Support Analyst III Location: Detroit, MI About the Role LayerCake is seeking a Dedicated Support Analyst III to handle a broader range of support requests within an assigned client engagement with greater independence. This role focuses on developing deeper knowledge of the client environment, solving more complex technical issues, and becoming a trusted day-to-day support resource for the client. Key Responsibilities Ticket Resolution & Service Delivery Resolve assigned service tickets across L1 and moderate L2 complexity. Work through unfamiliar issues methodically using available documentation, vendor resources, and peer collaboration before escalating. Escalate issues that exceed current capabilities with thorough documentation. Identify recurring issues within the client environment and flag patterns. Client Relationship & Communication Serve as a recognized day-to-day support contact for client end users and IT stakeholders. Manage client expectations through proactive updates, clear timelines, and follow-through on commitments. Mentorship & Knowledge Sharing Support Analyst I team members within the engagement by answering questions and providing guidance. Model strong documentation practices. Contribute to the client-specific knowledge base. Operational Discipline Maintain accurate time entries on every ticket. Follow ticket handling standards and client-specific procedures. Participate in the on-call rotation as scheduled. Qualifications Required 1+ years of experience in IT support, help desk, or a technical service delivery role. Working knowledge of Windows and macOS administration, cloud productivity platforms, basic networking concepts, and common business applications. Demonstrated ability to troubleshoot beyond runbooks using logical problem-solving and available resources. Strong written and verbal communication skills. Consistent track record of documentation quality and ticket hygiene. Preferred Experience in an MSP or managed services environment. CompTIA A+, Network+, or equivalent certifications. Familiarity with RMM tools, PSA platforms, and documentation platforms. Experience in a client-embedded or onsite support role. Experience supporting cloud-based identity and productivity environments. Work Environment & Availability The position may be in-office, hybrid, fully remote, or onsite at the client's location depending on the engagement structure. A professional work environment with reliable high-speed internet connectivity is required. Shifts are assigned based on regional coverage needs and may include staggered start times. The Analyst must be logged in, available, and working tickets for the full duration of the assigned shift, excluding approved breaks and meal periods. Participation in an on-call rotation is expected. Travel is not a primary function of this role. Compliance & Certifications LayerCake serves clients in regulated industries that require personnel to hold specific compliance certifications before accessing their environments. Familiarity with the following compliance frameworks is expected: CJIS Security Awareness Certification CMMC (Cybersecurity Maturity Model Certification) Willingness to obtain and maintain required compliance certifications is expected. Certification requirements may evolve as LayerCake's client portfolio expands into additional regulated industries. Values in Action Lead with Ownership: Own every ticket from intake to resolution, follow through on commitments, and take accountability for outcomes. Aligned Partnership: Adapt to the client's working style and culture while maintaining LayerCake's standards. You Win, We Win: Treat the client's success as personal success. Elevated Standards: Maintain high documentation quality, communication standards, and technical rigor on every ticket. Relentless Curiosity: Build technical knowledge through every ticket, expand capabilities, and reduce dependency on escalation. Physical Requirements Use hands to manipulate, handle, feel, and control items or equipment. Talk and hear. See and read. Write and interpret written documents. Occasionally lift and move objects weighing up to 25 pounds. These requirements must be met with or without reasonable accommodations. Why Join LayerCake? LayerCake, a Blue Alliance company, is a trusted managed services provider (MSP) supporting manufacturing, logistics, and municipal organizations with critical IT operations. Since 2008, we've helped clients make smart, high-impact technology investments, backed by consistent, expert support from teams they know and trust. Our pod-based staffing model ensures clients receive reliable service from people who understand their environment. It's a personalized approach that delivers long-term value and measurable outcomes. We've always believed small businesses deserve enterprise-level solutions, and that belief starts with our team. We hire for passion and cultural fit, then invest in growth. As a fully remote company from the start, we've built a strong, connected culture where people support each other, stay accountable, and thrive together. Benefits: 9 paid holidays; 6 mandated holidays, 3 floating holidays 401K Retirement with matching contributions Excellent medical, vision, and dental insurance Life insurance and disability insurance Unlimited weeks PTO Eligible for PTO, 401k, benefits, you are a full-time employee Top Reasons our Employees Love Being Part of the Blue Alliance Family: Entrepreneurial Culture Fast-paced Flow, with a Variety of Projects Collaborative Work Environment Training & Certifications Career Growth Opportunities Ready for the next step? The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should click to submit their resume and application above. Please be advised we, LayerCake, participate in E-Verify.
Job Description Job Description The Senior Quality Data Technician/Analyst will drive the successful execution and implementation of data related projects in support of TRIGO ADR Americas' Aerospace Customers and Suppliers. The Senior Quality Data Technician/Analyst will plan, organize, and manage all activities necessary to ensure the successful completion of assigned data related work/projects within established objectives. Working onsite at either our customer's or supplier's location, the Senior Quality Data Technician/Analyst is the liaison within all functional departments to understand Customer / Supplier requirements and drive analytical results. MUST LIVE WITHIN 50 MILES OF REDMOND, WA Job Responsibilities: Manage and administer Quality Department in data related projects; dashboard creation and maintenance, building data pipelines, creating and maintaining scripts, creating reports/summaries, and support data collection/processing efforts Maintain, manage, and improve existing data solutions Develop templates or customer reports based on customer data; Support management pertaining to data analysis and metrics generation Create and maintain database tables, technical documentation, and procedures Establish guidelines to manage the completion of project milestones from beginning to end of the lifecycle. Direct internal distribution of all project-related documentation for review and revisions as required. Ensures communication and exchange of information from different department heads that directly impact programs. Support efforts in best practice improvements for data handling/processing/storage Lead and maintain project status, RAIL, and all other components as required Performs other duties as assigned. Required Skill: Strong background in project management methodology Self-motivated with problem-solving and decision-making skills Fluent English - reading and writing is required Professionalism, integrity, and exceptional attention to detail Strong independent decision-making skills; excellent analytical skills and professional judgment Proficient with all Microsoft Office Products including MS Projects Effective communication skills Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization Additional Desired Skills: Quality Management Systems AWS and cloud technologies Data Management and related software (Grafana, Tableau, Power BI, Quick Sight) SPC and quality engineering principles Root Cause Analysis and Corrective Action General Requirements: Understand and evaluate the technical specifications, requirements, and capabilities associated with the program Work independently and interface with cross-functional disciplines, using excellent interpersonal skills to drive tasks to completion Execute multiple activities and projects Ability to work in a matrix organization Be self-directed in a production working environment Lead and work hand in hand with the customer on production and day to day program needs (technical and others). Multi-task in a high pressure, fast-paced environment Identify and resolve issues at the production level Establish and maintain effective working relationships Pass pre-hire background check including credit screening Fluent English - reading and writing is required Pass pre-hire background check including DMV and credit screening Pass Pre-hire Drug Screening Standard Drawings Conventions, Interpreting Drawing, Specifications, and GD&T MS Office Additional requirements Bachelor's degree preferred with 2-3 years of data related experience 1-2 years of SQL knowledge (Trino/Presto is a plus) High-level programming language (Python, Java, Javascript, etc.) Building and managing data pipelines Utilizing data related technologies (Apache Kafka, Apache Spark, AWS Glue, etc.) Any combination of education and experience may be considered US citizenship or permanent residence status required depending on work location. Pass pre-hire background check including DMV and credit screening Pass Pre-hire Drug Screening Reliable transportation - must have a current/active drivers' license and valid auto insurance Shift will vary, depending on program needs WORKING CONDITIONS Productivity: Incumbents must perform work in an efficient, effective, and timely manner with minimal direction. Mobility: Incumbents are required to participate in assigned physical activities which may include light lifting and sitting for prolonged periods of time. Vision: Vision sufficient to read printed documents, computer screens, and observe behavior of others. Environment: Typical office conditions, directly working Quality management team, working with the SMS team, and external customers. Other Factors: Typical hours worked are Monday - Friday from 8:00 a.m. - 5:00 p.m. Incumbents may be required to work occasional extended hours and weekend overtime. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk (approximately 1-2 miles a day); sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Employee will occasionally drive long distances to and from various suppliers as needed. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to high. BENEFITS: 12 days paid vacation first year, increasing with service years 10 days paid sick time 11 paid holidays Healthcare insurance available: Medical, dental, vision, STD, LTD, critical illness, life insurance for self and dependents Champ Plan Wellness and Health Free to employees working minimum 20 hours/week with anticipated $30k/annual earnings Participation increases net take home pay in most instances Free wellness initiatives Free tele-health Free and discounted RX Auto enrollment (unless tax elections result in negative impact) Eligible on the 1st of the month following 30 days of continuous employment Requires monthly 10-minute wellness activity participation 401k retirement savings with match Eligible on the first (1st) of the month following 90 days of continuous employment 100% match of 1st 3% contribution 50% match of next 2% contribution IMMEDIATE VESTING Company-provided cell phone, laptop, mobile wi-fi (for business use only) Regular Hourly rate for travel time Direct Pay Travel arrangements for flights, hotels and rental cars Travel Reimbursements direct deposited with each payroll Federal rate Mileage reimbursement when driving personal vehicles on company business Per diem reimbursements for meals and incidentals $1500 EMPLOYEE REFERRAL BONUS Initial $750 paid upon hire of qualified referred employee (rehires excluded) Additional $750 paid upon referral's full completion of 90 days' employment Pay Range $60.00-$70.00 per hour eligible for overtime, please note that the salary information is a general guideline only. Trigo ADR considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. Company Overview TRIGO ADR Americas is the leader in the Aerospace & Defense Industry providing global Supplier Delivery Assurance, Supplier Development and Quality Management Services. Trigo provides a fully integrated service solution to optimize Supplier performance through an embedded "boots on the ground" business model to drive systemic changes that enhance Supplier Quality and Supplier Delivery performance. We work as an extension of our customers to build and maintain supplier and customer collaboration to ensure improved results and provide visibility throughout the supply chain. Trigo's team of dedicated Delivery Assurance Specialists, Supplier Development Specialists, Supplier Quality Engineers and Program Managers support hundreds of Customers and are deployed to thousands of Suppliers worldwide focused on achieving On-Time and On-Quality Delivery results. TRIGO ADR Americas is an Equal Opportunity Employer, including disabled and veterans, and may require US Citizenship for employment on certain defense contracts subject to ITAR restrictions. All qualified candidates will receive consideration. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, gender identity, genetic information, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors. . Powered by JazzHR t1QCResuSx
10/23/2026
Full time
Job Description Job Description The Senior Quality Data Technician/Analyst will drive the successful execution and implementation of data related projects in support of TRIGO ADR Americas' Aerospace Customers and Suppliers. The Senior Quality Data Technician/Analyst will plan, organize, and manage all activities necessary to ensure the successful completion of assigned data related work/projects within established objectives. Working onsite at either our customer's or supplier's location, the Senior Quality Data Technician/Analyst is the liaison within all functional departments to understand Customer / Supplier requirements and drive analytical results. MUST LIVE WITHIN 50 MILES OF REDMOND, WA Job Responsibilities: Manage and administer Quality Department in data related projects; dashboard creation and maintenance, building data pipelines, creating and maintaining scripts, creating reports/summaries, and support data collection/processing efforts Maintain, manage, and improve existing data solutions Develop templates or customer reports based on customer data; Support management pertaining to data analysis and metrics generation Create and maintain database tables, technical documentation, and procedures Establish guidelines to manage the completion of project milestones from beginning to end of the lifecycle. Direct internal distribution of all project-related documentation for review and revisions as required. Ensures communication and exchange of information from different department heads that directly impact programs. Support efforts in best practice improvements for data handling/processing/storage Lead and maintain project status, RAIL, and all other components as required Performs other duties as assigned. Required Skill: Strong background in project management methodology Self-motivated with problem-solving and decision-making skills Fluent English - reading and writing is required Professionalism, integrity, and exceptional attention to detail Strong independent decision-making skills; excellent analytical skills and professional judgment Proficient with all Microsoft Office Products including MS Projects Effective communication skills Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization Additional Desired Skills: Quality Management Systems AWS and cloud technologies Data Management and related software (Grafana, Tableau, Power BI, Quick Sight) SPC and quality engineering principles Root Cause Analysis and Corrective Action General Requirements: Understand and evaluate the technical specifications, requirements, and capabilities associated with the program Work independently and interface with cross-functional disciplines, using excellent interpersonal skills to drive tasks to completion Execute multiple activities and projects Ability to work in a matrix organization Be self-directed in a production working environment Lead and work hand in hand with the customer on production and day to day program needs (technical and others). Multi-task in a high pressure, fast-paced environment Identify and resolve issues at the production level Establish and maintain effective working relationships Pass pre-hire background check including credit screening Fluent English - reading and writing is required Pass pre-hire background check including DMV and credit screening Pass Pre-hire Drug Screening Standard Drawings Conventions, Interpreting Drawing, Specifications, and GD&T MS Office Additional requirements Bachelor's degree preferred with 2-3 years of data related experience 1-2 years of SQL knowledge (Trino/Presto is a plus) High-level programming language (Python, Java, Javascript, etc.) Building and managing data pipelines Utilizing data related technologies (Apache Kafka, Apache Spark, AWS Glue, etc.) Any combination of education and experience may be considered US citizenship or permanent residence status required depending on work location. Pass pre-hire background check including DMV and credit screening Pass Pre-hire Drug Screening Reliable transportation - must have a current/active drivers' license and valid auto insurance Shift will vary, depending on program needs WORKING CONDITIONS Productivity: Incumbents must perform work in an efficient, effective, and timely manner with minimal direction. Mobility: Incumbents are required to participate in assigned physical activities which may include light lifting and sitting for prolonged periods of time. Vision: Vision sufficient to read printed documents, computer screens, and observe behavior of others. Environment: Typical office conditions, directly working Quality management team, working with the SMS team, and external customers. Other Factors: Typical hours worked are Monday - Friday from 8:00 a.m. - 5:00 p.m. Incumbents may be required to work occasional extended hours and weekend overtime. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk (approximately 1-2 miles a day); sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Employee will occasionally drive long distances to and from various suppliers as needed. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to high. BENEFITS: 12 days paid vacation first year, increasing with service years 10 days paid sick time 11 paid holidays Healthcare insurance available: Medical, dental, vision, STD, LTD, critical illness, life insurance for self and dependents Champ Plan Wellness and Health Free to employees working minimum 20 hours/week with anticipated $30k/annual earnings Participation increases net take home pay in most instances Free wellness initiatives Free tele-health Free and discounted RX Auto enrollment (unless tax elections result in negative impact) Eligible on the 1st of the month following 30 days of continuous employment Requires monthly 10-minute wellness activity participation 401k retirement savings with match Eligible on the first (1st) of the month following 90 days of continuous employment 100% match of 1st 3% contribution 50% match of next 2% contribution IMMEDIATE VESTING Company-provided cell phone, laptop, mobile wi-fi (for business use only) Regular Hourly rate for travel time Direct Pay Travel arrangements for flights, hotels and rental cars Travel Reimbursements direct deposited with each payroll Federal rate Mileage reimbursement when driving personal vehicles on company business Per diem reimbursements for meals and incidentals $1500 EMPLOYEE REFERRAL BONUS Initial $750 paid upon hire of qualified referred employee (rehires excluded) Additional $750 paid upon referral's full completion of 90 days' employment Pay Range $60.00-$70.00 per hour eligible for overtime, please note that the salary information is a general guideline only. Trigo ADR considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. Company Overview TRIGO ADR Americas is the leader in the Aerospace & Defense Industry providing global Supplier Delivery Assurance, Supplier Development and Quality Management Services. Trigo provides a fully integrated service solution to optimize Supplier performance through an embedded "boots on the ground" business model to drive systemic changes that enhance Supplier Quality and Supplier Delivery performance. We work as an extension of our customers to build and maintain supplier and customer collaboration to ensure improved results and provide visibility throughout the supply chain. Trigo's team of dedicated Delivery Assurance Specialists, Supplier Development Specialists, Supplier Quality Engineers and Program Managers support hundreds of Customers and are deployed to thousands of Suppliers worldwide focused on achieving On-Time and On-Quality Delivery results. TRIGO ADR Americas is an Equal Opportunity Employer, including disabled and veterans, and may require US Citizenship for employment on certain defense contracts subject to ITAR restrictions. All qualified candidates will receive consideration. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, gender identity, genetic information, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors. . Powered by JazzHR t1QCResuSx
Job Description Job Description About Us Concord isn't your typical consulting firm; we're an execution company. We help organizations move technology and AI initiatives from concept to measurable capability, working alongside our clients from the initial definition of success through full implementation and adoption. Our team brings expertise across artificial intelligence and data, digital experience, and platform engineering, enabling the organizations we serve to build lasting internal capability. We operate as a global team, with a presence across the United States, Latin America, Europe, and India, giving our clients access to specialized talent and continuous coverage across time zones. About The Role We are looking for a Business Intelligence Engineer to join our Business Intelligence team. In this role, you will focus on data preparation, data transformation, and analytics engineering. You'll work across the modern data stack to transform raw data into trusted, scalable data products, polished dashboards, and actionable insights. The ideal candidate has strong SQL and Python skills, and experience working with cloud data platforms such as Databricks and Snowflake. Additionally, familiarity with AI-powered analytics and productivity tooling is a plus, as we continue to explore how AI can improve data development, reporting, analysis, and business decision-making. What You Will Be Doing Create and maintain customized SQL queries, data models, and reporting data structures to support dashboards, reporting, analytics, and downstream use cases. Build, maintain, and optimize data pipelines and database architecture, including query performance tuning, automation workflows, and data processing. Develop and implement data transformation and ETL/ELT processes using modern data engineering and analytics platforms such as Databricks, Snowflake, Microsoft Azure, Google Cloud Platform and AWS. Partner with stakeholders to understand business requirements and translate them into data models and analytics use cases. Validate and profile data to identify, document, and resolve gaps between available data and requirements for reporting outputs, dashboards, modeling use cases, and downstream analysis. Develop automation using Python, SQL, and other scripting technologies to improve data workflows and reduce manual processes. Collaborate with data engineers, BI developers, analysts, and business stakeholders to ensure data solutions are scalable, reliable, and aligned to business needs. Stay current with AI-enabled data and analytics tooling, including emerging capabilities that can accelerate data product development. Evaluate and apply AI tooling appropriately, with an understanding of the importance of data security, governance, access controls, accuracy, and human validation when using AI in analytics environments. Contribute to the development of reusable analytics engineering patterns, best practices, and accelerators across the organization. What We Are Looking For At least 3 years of experience as a Business Intelligence Engineer, BI Developer, Analytics Engineer, Data Analyst, or in a similar technical role. Strong SQL skills, including experience writing complex queries, optimizing query performance, and working with large datasets. Experience integrating data from multiple source systems and working with complex enterprise data environments. Experience with Python or another scripting language for automation, data transformation, analysis, or application development. Hands-on experience with Databricks and/or Snowflake, with a strong preference for candidates who have experience working across both platforms. Experience developing and implementing ETL/ELT processes, data pipelines, and data transformation workflows. Experience with data modeling concepts including medallion, data vault, and relational architectures. Experience with modern cloud-based data solutions, including Snowflake, Databricks, AWS, Azure, or Google Cloud. Strong technical understanding of relational and analytical database technologies such as Snowflake, Databricks, Redshift, Vertica, BigQuery, PostgreSQL, Microsoft SQL Server, or MySQL. Experience with BI and visualization technologies such as Tableau, Power BI, Qlik, or similar platforms. Ability to translate business requirements into effective data models, reporting structures, dashboards, and analytics solutions. Familiarity with AI tools and AI-assisted development/analytics workflows, such as using generative AI to support SQL development, Python, data analysis, documentation, or other data and BI activities. Understanding of data quality, governance, security, and access considerations when developing analytics solutions. Strong analytical and problem-solving skills with the ability to investigate data issues and determine root causes. Excellent interpersonal, communication, listening, and presentation skills. Ability to work effectively both independently and as part of a collaborative team. Minimum of a Bachelor's degree in Analytics, Computer Science, Information Systems, Business or a related discipline or equivalent experience. What We Offer (W2 Benefits) Health, Dental, and Vision Insurance: Comprehensive coverage to support your well-being. Employer Contributions to Health Savings Accounts (HSA): Helping you save for medical expenses. Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a $200 Lifestyle Spending Account (LSA). Disability Insurance: Short- and long-term coverage, fully paid by the employer. Life and AD&D Insurance: Employer-provided coverage, with options for additional voluntary coverage. Employee Assistance Program (EAP): Access to personal and professional support resources. Career Growth Opportunities: Pathways for advancement and skill development. Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection. Paid Time Off and Holidays (Only W2 Salary ): PTO policy and paid company holidays. Additional Information Employment Type: Full-time employment with Concord Salary: $80,000-$110,000 annually Work Arrangement: Hybrid-flex; 1-2 days on-site, with flexibility Preferred Locations: Kansas City or Minneapolis Interview Process: (1) Introductory call, (2) Coding assessment, (3) Panel interview with the hiring team, and (4) Final round with the hiring manager Requirements: Must be legally authorized to work in the United States without company sponsorship, now or in the future. Concord is an execution partner helping organizations drive digital transformation, modernization, and scalable technology solutions. We deliver results that solve real business challenges. We operate globally and are growing fast, shaping the future of technology. Join a team trusted by top companies to drive strategic growth and operational excellence! Powered by JazzHR 9i8L5P5TVU
10/23/2026
Full time
Job Description Job Description About Us Concord isn't your typical consulting firm; we're an execution company. We help organizations move technology and AI initiatives from concept to measurable capability, working alongside our clients from the initial definition of success through full implementation and adoption. Our team brings expertise across artificial intelligence and data, digital experience, and platform engineering, enabling the organizations we serve to build lasting internal capability. We operate as a global team, with a presence across the United States, Latin America, Europe, and India, giving our clients access to specialized talent and continuous coverage across time zones. About The Role We are looking for a Business Intelligence Engineer to join our Business Intelligence team. In this role, you will focus on data preparation, data transformation, and analytics engineering. You'll work across the modern data stack to transform raw data into trusted, scalable data products, polished dashboards, and actionable insights. The ideal candidate has strong SQL and Python skills, and experience working with cloud data platforms such as Databricks and Snowflake. Additionally, familiarity with AI-powered analytics and productivity tooling is a plus, as we continue to explore how AI can improve data development, reporting, analysis, and business decision-making. What You Will Be Doing Create and maintain customized SQL queries, data models, and reporting data structures to support dashboards, reporting, analytics, and downstream use cases. Build, maintain, and optimize data pipelines and database architecture, including query performance tuning, automation workflows, and data processing. Develop and implement data transformation and ETL/ELT processes using modern data engineering and analytics platforms such as Databricks, Snowflake, Microsoft Azure, Google Cloud Platform and AWS. Partner with stakeholders to understand business requirements and translate them into data models and analytics use cases. Validate and profile data to identify, document, and resolve gaps between available data and requirements for reporting outputs, dashboards, modeling use cases, and downstream analysis. Develop automation using Python, SQL, and other scripting technologies to improve data workflows and reduce manual processes. Collaborate with data engineers, BI developers, analysts, and business stakeholders to ensure data solutions are scalable, reliable, and aligned to business needs. Stay current with AI-enabled data and analytics tooling, including emerging capabilities that can accelerate data product development. Evaluate and apply AI tooling appropriately, with an understanding of the importance of data security, governance, access controls, accuracy, and human validation when using AI in analytics environments. Contribute to the development of reusable analytics engineering patterns, best practices, and accelerators across the organization. What We Are Looking For At least 3 years of experience as a Business Intelligence Engineer, BI Developer, Analytics Engineer, Data Analyst, or in a similar technical role. Strong SQL skills, including experience writing complex queries, optimizing query performance, and working with large datasets. Experience integrating data from multiple source systems and working with complex enterprise data environments. Experience with Python or another scripting language for automation, data transformation, analysis, or application development. Hands-on experience with Databricks and/or Snowflake, with a strong preference for candidates who have experience working across both platforms. Experience developing and implementing ETL/ELT processes, data pipelines, and data transformation workflows. Experience with data modeling concepts including medallion, data vault, and relational architectures. Experience with modern cloud-based data solutions, including Snowflake, Databricks, AWS, Azure, or Google Cloud. Strong technical understanding of relational and analytical database technologies such as Snowflake, Databricks, Redshift, Vertica, BigQuery, PostgreSQL, Microsoft SQL Server, or MySQL. Experience with BI and visualization technologies such as Tableau, Power BI, Qlik, or similar platforms. Ability to translate business requirements into effective data models, reporting structures, dashboards, and analytics solutions. Familiarity with AI tools and AI-assisted development/analytics workflows, such as using generative AI to support SQL development, Python, data analysis, documentation, or other data and BI activities. Understanding of data quality, governance, security, and access considerations when developing analytics solutions. Strong analytical and problem-solving skills with the ability to investigate data issues and determine root causes. Excellent interpersonal, communication, listening, and presentation skills. Ability to work effectively both independently and as part of a collaborative team. Minimum of a Bachelor's degree in Analytics, Computer Science, Information Systems, Business or a related discipline or equivalent experience. What We Offer (W2 Benefits) Health, Dental, and Vision Insurance: Comprehensive coverage to support your well-being. Employer Contributions to Health Savings Accounts (HSA): Helping you save for medical expenses. Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a $200 Lifestyle Spending Account (LSA). Disability Insurance: Short- and long-term coverage, fully paid by the employer. Life and AD&D Insurance: Employer-provided coverage, with options for additional voluntary coverage. Employee Assistance Program (EAP): Access to personal and professional support resources. Career Growth Opportunities: Pathways for advancement and skill development. Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection. Paid Time Off and Holidays (Only W2 Salary ): PTO policy and paid company holidays. Additional Information Employment Type: Full-time employment with Concord Salary: $80,000-$110,000 annually Work Arrangement: Hybrid-flex; 1-2 days on-site, with flexibility Preferred Locations: Kansas City or Minneapolis Interview Process: (1) Introductory call, (2) Coding assessment, (3) Panel interview with the hiring team, and (4) Final round with the hiring manager Requirements: Must be legally authorized to work in the United States without company sponsorship, now or in the future. Concord is an execution partner helping organizations drive digital transformation, modernization, and scalable technology solutions. We deliver results that solve real business challenges. We operate globally and are growing fast, shaping the future of technology. Join a team trusted by top companies to drive strategic growth and operational excellence! Powered by JazzHR 9i8L5P5TVU