Job Description Job Description Dedicated Support Analyst III Location: Detroit, MI About the Role LayerCake is seeking a Dedicated Support Analyst III to handle a broader range of support requests within an assigned client engagement with greater independence. This role focuses on developing deeper knowledge of the client environment, solving more complex technical issues, and becoming a trusted day-to-day support resource for the client. Key Responsibilities Ticket Resolution & Service Delivery Resolve assigned service tickets across L1 and moderate L2 complexity. Work through unfamiliar issues methodically using available documentation, vendor resources, and peer collaboration before escalating. Escalate issues that exceed current capabilities with thorough documentation. Identify recurring issues within the client environment and flag patterns. Client Relationship & Communication Serve as a recognized day-to-day support contact for client end users and IT stakeholders. Manage client expectations through proactive updates, clear timelines, and follow-through on commitments. Mentorship & Knowledge Sharing Support Analyst I team members within the engagement by answering questions and providing guidance. Model strong documentation practices. Contribute to the client-specific knowledge base. Operational Discipline Maintain accurate time entries on every ticket. Follow ticket handling standards and client-specific procedures. Participate in the on-call rotation as scheduled. Qualifications Required 1+ years of experience in IT support, help desk, or a technical service delivery role. Working knowledge of Windows and macOS administration, cloud productivity platforms, basic networking concepts, and common business applications. Demonstrated ability to troubleshoot beyond runbooks using logical problem-solving and available resources. Strong written and verbal communication skills. Consistent track record of documentation quality and ticket hygiene. Preferred Experience in an MSP or managed services environment. CompTIA A+, Network+, or equivalent certifications. Familiarity with RMM tools, PSA platforms, and documentation platforms. Experience in a client-embedded or onsite support role. Experience supporting cloud-based identity and productivity environments. Work Environment & Availability The position may be in-office, hybrid, fully remote, or onsite at the client's location depending on the engagement structure. A professional work environment with reliable high-speed internet connectivity is required. Shifts are assigned based on regional coverage needs and may include staggered start times. The Analyst must be logged in, available, and working tickets for the full duration of the assigned shift, excluding approved breaks and meal periods. Participation in an on-call rotation is expected. Travel is not a primary function of this role. Compliance & Certifications LayerCake serves clients in regulated industries that require personnel to hold specific compliance certifications before accessing their environments. Familiarity with the following compliance frameworks is expected: CJIS Security Awareness Certification CMMC (Cybersecurity Maturity Model Certification) Willingness to obtain and maintain required compliance certifications is expected. Certification requirements may evolve as LayerCake's client portfolio expands into additional regulated industries. Values in Action Lead with Ownership: Own every ticket from intake to resolution, follow through on commitments, and take accountability for outcomes. Aligned Partnership: Adapt to the client's working style and culture while maintaining LayerCake's standards. You Win, We Win: Treat the client's success as personal success. Elevated Standards: Maintain high documentation quality, communication standards, and technical rigor on every ticket. Relentless Curiosity: Build technical knowledge through every ticket, expand capabilities, and reduce dependency on escalation. Physical Requirements Use hands to manipulate, handle, feel, and control items or equipment. Talk and hear. See and read. Write and interpret written documents. Occasionally lift and move objects weighing up to 25 pounds. These requirements must be met with or without reasonable accommodations. Why Join LayerCake? LayerCake, a Blue Alliance company, is a trusted managed services provider (MSP) supporting manufacturing, logistics, and municipal organizations with critical IT operations. Since 2008, we've helped clients make smart, high-impact technology investments, backed by consistent, expert support from teams they know and trust. Our pod-based staffing model ensures clients receive reliable service from people who understand their environment. It's a personalized approach that delivers long-term value and measurable outcomes. We've always believed small businesses deserve enterprise-level solutions, and that belief starts with our team. We hire for passion and cultural fit, then invest in growth. As a fully remote company from the start, we've built a strong, connected culture where people support each other, stay accountable, and thrive together. Benefits: 9 paid holidays; 6 mandated holidays, 3 floating holidays 401K Retirement with matching contributions Excellent medical, vision, and dental insurance Life insurance and disability insurance Unlimited weeks PTO Eligible for PTO, 401k, benefits, you are a full-time employee Top Reasons our Employees Love Being Part of the Blue Alliance Family: Entrepreneurial Culture Fast-paced Flow, with a Variety of Projects Collaborative Work Environment Training & Certifications Career Growth Opportunities Ready for the next step? The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should click to submit their resume and application above. Please be advised we, LayerCake, participate in E-Verify.
10/25/2026
Full time
Job Description Job Description Dedicated Support Analyst III Location: Detroit, MI About the Role LayerCake is seeking a Dedicated Support Analyst III to handle a broader range of support requests within an assigned client engagement with greater independence. This role focuses on developing deeper knowledge of the client environment, solving more complex technical issues, and becoming a trusted day-to-day support resource for the client. Key Responsibilities Ticket Resolution & Service Delivery Resolve assigned service tickets across L1 and moderate L2 complexity. Work through unfamiliar issues methodically using available documentation, vendor resources, and peer collaboration before escalating. Escalate issues that exceed current capabilities with thorough documentation. Identify recurring issues within the client environment and flag patterns. Client Relationship & Communication Serve as a recognized day-to-day support contact for client end users and IT stakeholders. Manage client expectations through proactive updates, clear timelines, and follow-through on commitments. Mentorship & Knowledge Sharing Support Analyst I team members within the engagement by answering questions and providing guidance. Model strong documentation practices. Contribute to the client-specific knowledge base. Operational Discipline Maintain accurate time entries on every ticket. Follow ticket handling standards and client-specific procedures. Participate in the on-call rotation as scheduled. Qualifications Required 1+ years of experience in IT support, help desk, or a technical service delivery role. Working knowledge of Windows and macOS administration, cloud productivity platforms, basic networking concepts, and common business applications. Demonstrated ability to troubleshoot beyond runbooks using logical problem-solving and available resources. Strong written and verbal communication skills. Consistent track record of documentation quality and ticket hygiene. Preferred Experience in an MSP or managed services environment. CompTIA A+, Network+, or equivalent certifications. Familiarity with RMM tools, PSA platforms, and documentation platforms. Experience in a client-embedded or onsite support role. Experience supporting cloud-based identity and productivity environments. Work Environment & Availability The position may be in-office, hybrid, fully remote, or onsite at the client's location depending on the engagement structure. A professional work environment with reliable high-speed internet connectivity is required. Shifts are assigned based on regional coverage needs and may include staggered start times. The Analyst must be logged in, available, and working tickets for the full duration of the assigned shift, excluding approved breaks and meal periods. Participation in an on-call rotation is expected. Travel is not a primary function of this role. Compliance & Certifications LayerCake serves clients in regulated industries that require personnel to hold specific compliance certifications before accessing their environments. Familiarity with the following compliance frameworks is expected: CJIS Security Awareness Certification CMMC (Cybersecurity Maturity Model Certification) Willingness to obtain and maintain required compliance certifications is expected. Certification requirements may evolve as LayerCake's client portfolio expands into additional regulated industries. Values in Action Lead with Ownership: Own every ticket from intake to resolution, follow through on commitments, and take accountability for outcomes. Aligned Partnership: Adapt to the client's working style and culture while maintaining LayerCake's standards. You Win, We Win: Treat the client's success as personal success. Elevated Standards: Maintain high documentation quality, communication standards, and technical rigor on every ticket. Relentless Curiosity: Build technical knowledge through every ticket, expand capabilities, and reduce dependency on escalation. Physical Requirements Use hands to manipulate, handle, feel, and control items or equipment. Talk and hear. See and read. Write and interpret written documents. Occasionally lift and move objects weighing up to 25 pounds. These requirements must be met with or without reasonable accommodations. Why Join LayerCake? LayerCake, a Blue Alliance company, is a trusted managed services provider (MSP) supporting manufacturing, logistics, and municipal organizations with critical IT operations. Since 2008, we've helped clients make smart, high-impact technology investments, backed by consistent, expert support from teams they know and trust. Our pod-based staffing model ensures clients receive reliable service from people who understand their environment. It's a personalized approach that delivers long-term value and measurable outcomes. We've always believed small businesses deserve enterprise-level solutions, and that belief starts with our team. We hire for passion and cultural fit, then invest in growth. As a fully remote company from the start, we've built a strong, connected culture where people support each other, stay accountable, and thrive together. Benefits: 9 paid holidays; 6 mandated holidays, 3 floating holidays 401K Retirement with matching contributions Excellent medical, vision, and dental insurance Life insurance and disability insurance Unlimited weeks PTO Eligible for PTO, 401k, benefits, you are a full-time employee Top Reasons our Employees Love Being Part of the Blue Alliance Family: Entrepreneurial Culture Fast-paced Flow, with a Variety of Projects Collaborative Work Environment Training & Certifications Career Growth Opportunities Ready for the next step? The greatest rewards are reserved for those who want to be better and then put in the hard work, to be their best version of themselves. Interested applicants should click to submit their resume and application above. Please be advised we, LayerCake, participate in E-Verify.
Job Description Job Description Overview Are you ready to join a growing team? CTG is seeking to fill a Lead Institutional Services Automation Quality Control Analyst opening for our client. Location: Wilmington, DE Duration: 8 months Primary Responsibilities: Lead QA automation and quality control for Institutional Services software applications. Design, develop, and maintain automated testing frameworks for UI, API, integration, performance, and load testing . Develop and execute test automation strategies , test scripts, test cases, and regression testing. Manage test cases and coverage using Zephyr or similar test management tools. Translate business requirements, user stories, and acceptance criteria into automated test scenarios. Integrate automated tests into CI/CD pipelines and support continuous testing throughout the SDLC. Collaborate with Developers, Product Owners, and QA teams in Agile/Scrum environments. Identify, troubleshoot, and report software defects; monitor test results, automation metrics, and KPIs. Evaluate AI-assisted testing tools and automation technologies to improve test coverage and efficiency. Support test data, environment management, performance testing, security testing, and quality reporting. Provide technical guidance and serve as a resource for less experienced team members. Follow applicable risk, regulatory, audit, and internal control standards. Scope of Responsibilities: Lead test automation engineering and business process validation to ensure high-quality software delivery for Institutional Services customers. Supervisory/Managerial Responsibilities: No supervisory responsibilities. Education and Experience Required: Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent experience. 7+ years of experience in QA, Quality Assurance, Quality Control, Software Testing, or Test Automation . Strong experience with automation frameworks, UI/API testing, scripting, CI/CD, regression testing, and Agile/Scrum . Experience with Zephyr or test case management tools . Education and Experience Preferred: Banking or financial services experience. Experience with performance, security, load, and integration testing . Experience with AI-assisted testing and automation tools. Experience mentoring QA or automation engineers. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $47.36 - $78.94/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
10/25/2026
Full time
Job Description Job Description Overview Are you ready to join a growing team? CTG is seeking to fill a Lead Institutional Services Automation Quality Control Analyst opening for our client. Location: Wilmington, DE Duration: 8 months Primary Responsibilities: Lead QA automation and quality control for Institutional Services software applications. Design, develop, and maintain automated testing frameworks for UI, API, integration, performance, and load testing . Develop and execute test automation strategies , test scripts, test cases, and regression testing. Manage test cases and coverage using Zephyr or similar test management tools. Translate business requirements, user stories, and acceptance criteria into automated test scenarios. Integrate automated tests into CI/CD pipelines and support continuous testing throughout the SDLC. Collaborate with Developers, Product Owners, and QA teams in Agile/Scrum environments. Identify, troubleshoot, and report software defects; monitor test results, automation metrics, and KPIs. Evaluate AI-assisted testing tools and automation technologies to improve test coverage and efficiency. Support test data, environment management, performance testing, security testing, and quality reporting. Provide technical guidance and serve as a resource for less experienced team members. Follow applicable risk, regulatory, audit, and internal control standards. Scope of Responsibilities: Lead test automation engineering and business process validation to ensure high-quality software delivery for Institutional Services customers. Supervisory/Managerial Responsibilities: No supervisory responsibilities. Education and Experience Required: Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent experience. 7+ years of experience in QA, Quality Assurance, Quality Control, Software Testing, or Test Automation . Strong experience with automation frameworks, UI/API testing, scripting, CI/CD, regression testing, and Agile/Scrum . Experience with Zephyr or test case management tools . Education and Experience Preferred: Banking or financial services experience. Experience with performance, security, load, and integration testing . Experience with AI-assisted testing and automation tools. Experience mentoring QA or automation engineers. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $47.36 - $78.94/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.
Job Description Job Description Title: SOC Analyst I Location: Dallas, TX Pay Range: $65K-$85K Benefits: Medical, Dental, Vision, 401(k) We are looking to bring on a SOC Analyst to our team due to growth in our Dallas HQ. What we need is someone who comes from 4+ years of experience in the SOC space running vulnerability scans, penetration testing, managing/enhancing our SIEM. supporting our Disaster Recovery, and establishing an Air Gap for our network. There is already an established backlog for us through so we will need this person to become familiar with tiered needs. Any certifications such as CEH, CompTIA+, or Cybersecurity+ will be needed. Personality-wise we will need someone who can hit the ground running, is curious to learn about environment, and can articulate their findings to leadership. Top Skills: -4+ years in security analysis/cybersecurity -SIEM (Sentinel, Splunk, QRadar, etc.) -Vulnerability Scans (Nexus, Tensible, Splunk) -Penetration Testing -Disaster Recovery -Certs: CEH, CompTIA+, Cybersecurity+
10/25/2026
Full time
Job Description Job Description Title: SOC Analyst I Location: Dallas, TX Pay Range: $65K-$85K Benefits: Medical, Dental, Vision, 401(k) We are looking to bring on a SOC Analyst to our team due to growth in our Dallas HQ. What we need is someone who comes from 4+ years of experience in the SOC space running vulnerability scans, penetration testing, managing/enhancing our SIEM. supporting our Disaster Recovery, and establishing an Air Gap for our network. There is already an established backlog for us through so we will need this person to become familiar with tiered needs. Any certifications such as CEH, CompTIA+, or Cybersecurity+ will be needed. Personality-wise we will need someone who can hit the ground running, is curious to learn about environment, and can articulate their findings to leadership. Top Skills: -4+ years in security analysis/cybersecurity -SIEM (Sentinel, Splunk, QRadar, etc.) -Vulnerability Scans (Nexus, Tensible, Splunk) -Penetration Testing -Disaster Recovery -Certs: CEH, CompTIA+, Cybersecurity+
Central Business Solutions Inc.
North Palm Beach, Florida
Job Description Title: Salesforce Product Owner Location: Juno Beach, FL (Onsite role) Experience Required: 7+ Years Duration: 6-12 Months Contract assignment Position Summary client is seeking an experienced Salesforce Product Owner to lead the vision, strategy, and delivery of Salesforce-based solutions that support business operations and digital transformation initiatives. The Product Owner will serve as the primary liaison between business stakeholders and technical teams, ensuring Salesforce capabilities are aligned with organizational goals and deliver measurable business value. Key Responsibilities Own and manage the Salesforce product roadmap, prioritizing features and enhancements based on business value and strategic objectives. Collaborate with business stakeholders, leadership teams, architects, developers, and administrators to gather and refine requirements. Translate business needs into user stories, acceptance criteria, and functional specifications for Agile delivery teams. Act as the primary decision-maker for Salesforce product functionality and backlog prioritization. Lead sprint planning, backlog grooming, user story reviews, and product demonstrations. Drive adoption of Salesforce solutions across multiple business functions including Customer Service, Sales, Operations, and Field Services. Partner with Salesforce Architects and Technical Leads to design scalable and sustainable solutions. Ensure data quality, governance, security, and compliance standards are maintained across Salesforce platforms. Monitor KPIs and product performance metrics to evaluate solution effectiveness and identify opportunities for optimization. Manage stakeholder expectations and communicate project status, risks, and roadmaps to executive leadership. Support release planning, user acceptance testing (UAT), training, and change management activities. Stay current with Salesforce releases, new features, and industry best practices. Required Qualifications Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field. Minimum 7 years of professional experience, including 5+ years working with Salesforce platforms. Experience serving as a Product Owner, Business Analyst, Product Manager, or Salesforce Functional Lead. Strong understanding of Agile/Scrum methodologies and product lifecycle management. Hands-on experience with Salesforce Sales Cloud, Service Cloud, and Lightning Experience. Proven ability to manage complex stakeholder relationships and drive consensus across business and technology teams. Experience defining business processes, gathering requirements, and translating them into Salesforce solutions. Excellent communication, presentation, and leadership skills. Strong analytical and problem-solving capabilities. Preferred Qualifications Salesforce Administrator certification and/or Salesforce Product Owner related certifications. Experience with Salesforce Field Service, Experience Cloud, or Marketing Cloud. Experience in the Utilities, Energy, or Power Generation industry. Knowledge of integrations using APIs, MuleSoft, middleware platforms, and enterprise systems. Experience with DevOps, CI/CD processes, and Salesforce release management. Key Skills Salesforce Product Ownership Salesforce Sales Cloud Salesforce Service Cloud User Story Development Backlog Management Stakeholder Management Business Process Analysis UAT & Change Management Roadmap Planning Data Governance Cross-functional Leadership Nice-to-Have Utilities industry experience, preferably supporting electric utility operations, customer service, asset management, or field service functions. Experience working with enterprise-scale Salesforce implementations supporting multiple business units.
10/25/2026
Full time
Job Description Title: Salesforce Product Owner Location: Juno Beach, FL (Onsite role) Experience Required: 7+ Years Duration: 6-12 Months Contract assignment Position Summary client is seeking an experienced Salesforce Product Owner to lead the vision, strategy, and delivery of Salesforce-based solutions that support business operations and digital transformation initiatives. The Product Owner will serve as the primary liaison between business stakeholders and technical teams, ensuring Salesforce capabilities are aligned with organizational goals and deliver measurable business value. Key Responsibilities Own and manage the Salesforce product roadmap, prioritizing features and enhancements based on business value and strategic objectives. Collaborate with business stakeholders, leadership teams, architects, developers, and administrators to gather and refine requirements. Translate business needs into user stories, acceptance criteria, and functional specifications for Agile delivery teams. Act as the primary decision-maker for Salesforce product functionality and backlog prioritization. Lead sprint planning, backlog grooming, user story reviews, and product demonstrations. Drive adoption of Salesforce solutions across multiple business functions including Customer Service, Sales, Operations, and Field Services. Partner with Salesforce Architects and Technical Leads to design scalable and sustainable solutions. Ensure data quality, governance, security, and compliance standards are maintained across Salesforce platforms. Monitor KPIs and product performance metrics to evaluate solution effectiveness and identify opportunities for optimization. Manage stakeholder expectations and communicate project status, risks, and roadmaps to executive leadership. Support release planning, user acceptance testing (UAT), training, and change management activities. Stay current with Salesforce releases, new features, and industry best practices. Required Qualifications Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field. Minimum 7 years of professional experience, including 5+ years working with Salesforce platforms. Experience serving as a Product Owner, Business Analyst, Product Manager, or Salesforce Functional Lead. Strong understanding of Agile/Scrum methodologies and product lifecycle management. Hands-on experience with Salesforce Sales Cloud, Service Cloud, and Lightning Experience. Proven ability to manage complex stakeholder relationships and drive consensus across business and technology teams. Experience defining business processes, gathering requirements, and translating them into Salesforce solutions. Excellent communication, presentation, and leadership skills. Strong analytical and problem-solving capabilities. Preferred Qualifications Salesforce Administrator certification and/or Salesforce Product Owner related certifications. Experience with Salesforce Field Service, Experience Cloud, or Marketing Cloud. Experience in the Utilities, Energy, or Power Generation industry. Knowledge of integrations using APIs, MuleSoft, middleware platforms, and enterprise systems. Experience with DevOps, CI/CD processes, and Salesforce release management. Key Skills Salesforce Product Ownership Salesforce Sales Cloud Salesforce Service Cloud User Story Development Backlog Management Stakeholder Management Business Process Analysis UAT & Change Management Roadmap Planning Data Governance Cross-functional Leadership Nice-to-Have Utilities industry experience, preferably supporting electric utility operations, customer service, asset management, or field service functions. Experience working with enterprise-scale Salesforce implementations supporting multiple business units.
Job Description We are actively interviewing for the following job. If interested please apply now. About the Opportunity We are at a pivotal point in our growth across the Mid-Atlantic region and are one year into a strategic, three-year enterprise replatforming initiative. Because we are modernizing our core operating platforms, ERP, data warehouse (Databricks), and analytics tools (Power BI) within a Microsoft Azure cloud environment, our Business Systems team is our most strategic and crucial asset over the next two years. Reporting directly to the Director of Business Systems, the IT Project Manager will oversee the end-to-end execution of complex software implementations and enterprise integrations across our corporate headquarters, ready-mix batch plants, aggregate quarries, and asphalt terminals. Important Note on What We Need: In our environment, pure checklist project management without hands-on business analysis skills does not work. We are looking for a hybrid professional-either an IT Project Manager with strong, hands-on Business Analysis (BA) and SDLC skills, or a Senior Business Analyst with proven Project Management execution capabilities. You must be comfortable gathering requirements, translating business needs into technical designs, overseeing User Acceptance Testing (UAT), and driving projects from ideation through final cutover. Please note: This role requires working on-site in Annapolis, MD. If you are open to a hands-on project and business systems delivery role in the Annapolis area, we would love to speak with you. What You Will Do Project Planning & Full SDLC Execution End-to-End Project Delivery: Develop and manage comprehensive project plans covering scope, timeline, budget, and resource allocation for complex enterprise implementations. SDLC Governance: Guide project teams through the full Software Development Lifecycle (SDLC)-from initial discovery and requirements gathering through change management, testing, and go-live. Kickoffs & Alignment: Lead project kickoff meetings to align internal teams, executives, and third-party implementation partners on objectives and deliverables. Business Analysis, Requirements & Implementation Oversight Translate Business to Tech: Collaborate closely with business and operational leaders to gather requirements and translate them into actionable project plans, workflows, and technical designs. Enterprise Platform Integrations: Oversee the implementation of industry-based operating solutions and ensure seamless integration with core enterprise platforms, including ERP systems, data warehouses (Databricks), mobile applications, and business intelligence tools (Power BI). Risk & Issue Resolution: Proactively identify project and scope risks, develop mitigation strategies, and resolve bottlenecks to keep multi-site implementations on track. Quality Assurance, UAT & Change Management Testing & Validation: Develop and execute testing strategies to ensure deployed solutions meet all business requirements and quality standards. Lead UAT: Coordinate and direct User Acceptance Testing (UAT) with business end-users, gathering post-test feedback to drive continuous improvement. Training & Adoption: Support the creation of end-user training materials and documentation, assisting with change management initiatives to ensure smooth organizational adoption of new systems. Stakeholder & Cross-Functional Leadership Cross-Functional Collaboration: Lead, mentor, and coordinate cross-functional project teams-including Business Analysts, internal engineers, and external systems integrators-fostering a collaborative culture of accountability. Executive Communication: Serve as the primary point of contact for program and executive stakeholders, delivering clear, data-backed updates on project status, milestones, risks, and issues. What We Are Looking For Experience: 5+ years of experience in IT Project Management and/or Lead Business Analysis, with a proven track record of delivering complex enterprise software implementations, system integrations, and business intelligence solutions. Hybrid PM/BA Skillset (Must-Have): Hands-on experience across the full SDLC, including business process analysis, requirements gathering, UAT coordination, and translating business workflows into technical solutions. Platform & Integration Background: Demonstrated experience implementing operating platforms that integrate with ERP systems, cloud data warehouses, and analytics platforms. Experience supporting multi-site industrial, construction, materials handling, logistics, or manufacturing operations is a strong plus. Methodologies & Tools: Strong command of both Agile and Waterfall project management methodologies and SDLC tracking tools (such as Azure DevOps or Jira). Communication & Culture Fit: Exceptional interpersonal and communication skills. We want a collaborative team player who builds strong relationships across departments and excels at bridging the gap between field/business operations and IT. Education: Bachelor's degree in Information Technology, Computer Information Systems, Business Administration, or a related field (Master's degree or PMP/Scrum/BA certifications are a plus).
10/25/2026
Full time
Job Description We are actively interviewing for the following job. If interested please apply now. About the Opportunity We are at a pivotal point in our growth across the Mid-Atlantic region and are one year into a strategic, three-year enterprise replatforming initiative. Because we are modernizing our core operating platforms, ERP, data warehouse (Databricks), and analytics tools (Power BI) within a Microsoft Azure cloud environment, our Business Systems team is our most strategic and crucial asset over the next two years. Reporting directly to the Director of Business Systems, the IT Project Manager will oversee the end-to-end execution of complex software implementations and enterprise integrations across our corporate headquarters, ready-mix batch plants, aggregate quarries, and asphalt terminals. Important Note on What We Need: In our environment, pure checklist project management without hands-on business analysis skills does not work. We are looking for a hybrid professional-either an IT Project Manager with strong, hands-on Business Analysis (BA) and SDLC skills, or a Senior Business Analyst with proven Project Management execution capabilities. You must be comfortable gathering requirements, translating business needs into technical designs, overseeing User Acceptance Testing (UAT), and driving projects from ideation through final cutover. Please note: This role requires working on-site in Annapolis, MD. If you are open to a hands-on project and business systems delivery role in the Annapolis area, we would love to speak with you. What You Will Do Project Planning & Full SDLC Execution End-to-End Project Delivery: Develop and manage comprehensive project plans covering scope, timeline, budget, and resource allocation for complex enterprise implementations. SDLC Governance: Guide project teams through the full Software Development Lifecycle (SDLC)-from initial discovery and requirements gathering through change management, testing, and go-live. Kickoffs & Alignment: Lead project kickoff meetings to align internal teams, executives, and third-party implementation partners on objectives and deliverables. Business Analysis, Requirements & Implementation Oversight Translate Business to Tech: Collaborate closely with business and operational leaders to gather requirements and translate them into actionable project plans, workflows, and technical designs. Enterprise Platform Integrations: Oversee the implementation of industry-based operating solutions and ensure seamless integration with core enterprise platforms, including ERP systems, data warehouses (Databricks), mobile applications, and business intelligence tools (Power BI). Risk & Issue Resolution: Proactively identify project and scope risks, develop mitigation strategies, and resolve bottlenecks to keep multi-site implementations on track. Quality Assurance, UAT & Change Management Testing & Validation: Develop and execute testing strategies to ensure deployed solutions meet all business requirements and quality standards. Lead UAT: Coordinate and direct User Acceptance Testing (UAT) with business end-users, gathering post-test feedback to drive continuous improvement. Training & Adoption: Support the creation of end-user training materials and documentation, assisting with change management initiatives to ensure smooth organizational adoption of new systems. Stakeholder & Cross-Functional Leadership Cross-Functional Collaboration: Lead, mentor, and coordinate cross-functional project teams-including Business Analysts, internal engineers, and external systems integrators-fostering a collaborative culture of accountability. Executive Communication: Serve as the primary point of contact for program and executive stakeholders, delivering clear, data-backed updates on project status, milestones, risks, and issues. What We Are Looking For Experience: 5+ years of experience in IT Project Management and/or Lead Business Analysis, with a proven track record of delivering complex enterprise software implementations, system integrations, and business intelligence solutions. Hybrid PM/BA Skillset (Must-Have): Hands-on experience across the full SDLC, including business process analysis, requirements gathering, UAT coordination, and translating business workflows into technical solutions. Platform & Integration Background: Demonstrated experience implementing operating platforms that integrate with ERP systems, cloud data warehouses, and analytics platforms. Experience supporting multi-site industrial, construction, materials handling, logistics, or manufacturing operations is a strong plus. Methodologies & Tools: Strong command of both Agile and Waterfall project management methodologies and SDLC tracking tools (such as Azure DevOps or Jira). Communication & Culture Fit: Exceptional interpersonal and communication skills. We want a collaborative team player who builds strong relationships across departments and excels at bridging the gap between field/business operations and IT. Education: Bachelor's degree in Information Technology, Computer Information Systems, Business Administration, or a related field (Master's degree or PMP/Scrum/BA certifications are a plus).
Job Description Solve Complex Technical Challenges as our Next Technical Support Analyst! Are you passionate about solving complex technical challenges and optimizing solutions for customers and partners using Trimble Transportation's diverse tools? Join Trimble Transportation to troubleshoot critical issues, identify product enhancements, and collaborate across engineering and product teams to make moving freight safer, simpler, and more efficient! About Us : Trimble Transportation is transforming the global supply chain through intelligent, connected technology and workflows that are rooted in industry standard commercial maps and data. At the intersection of the physical and digital worlds, Trimble Transportation offers SaaS, web, mobile and installed solutions that improve efficiency, promote safety, optimize utilization, and enable collaboration. From planning to delivery, we provide cutting edge procurement, transportation management, mapping, routing, dispatch, navigation, location, fleet management, ELD compliance and asset maintenance solutions. For more information, visit: What Makes This Role Great : In this role, you will serve as a vital technical conduit between commercial clients and internal development teams, taking ownership of deep root-cause troubleshooting and directly shaping the quality, reliability, and functionality of essential transportation management software. Key Exciting Responsibilities Investigate, troubleshoot, and resolve hardware, software, and TMS solution issues using CRM and casing platforms. Partner directly with developers, project managers, and quality assurance teams across global locations to report bugs and track resolution. Deliver an outstanding customer support experience across phone, email, web, and chat channels while meeting team SLAs and KPIs. Analyze device logs, database queries, and system behaviors to perform thorough root cause analysis on complex technical issues. Recommend improvements for business processes, technical support tools, research approaches, and internal documentation. Essential Skills & Experience Bachelor degree or equivalent practical experience in a technology-related field. Demonstrated experience performing technical troubleshooting and root cause analysis across integrated systems. Proficiency using and troubleshooting SQL, XML, HTML, and scripting languages. Hands-on experience navigating and supporting various operating systems such as Windows, Linux, Android, iOS, or Microsoft Servers. Excellent written and verbal communication skills with the ability to explain complex concepts to technical and non-technical audiences. Bonus Points For: Prior experience utilizing Jira software, CRM casing tools, or working within the Software Development Life Cycle (SDLC). Hands-on background with mobile communications, wireless devices, or device log analysis. Domain knowledge or operational experience within the transportation and logistics industry. Familiarity with REST/SOAP APIs, Web Services, or languages like Java, C#, Python, JavaScript, Angular, or React. Logistics : Location : Remote US Travel Requirement: Less than 5% Why You'll Love Working With Us At Trimble, we're not just a company that "does good"-we are a team dedicated to making a tangible, positive Real-World Impact . We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow. You'll work on projects that truly matter : Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste. Collaborate with like-minded people : Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work. Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers." Technical Support Analyst, Technical Support Engineer, TMS Support, Transportation Management Systems, SQL, Software Troubleshooting, Root Cause Analysis, Application Support, APIs, Customer Support, Remote Jobs
10/25/2026
Full time
Job Description Solve Complex Technical Challenges as our Next Technical Support Analyst! Are you passionate about solving complex technical challenges and optimizing solutions for customers and partners using Trimble Transportation's diverse tools? Join Trimble Transportation to troubleshoot critical issues, identify product enhancements, and collaborate across engineering and product teams to make moving freight safer, simpler, and more efficient! About Us : Trimble Transportation is transforming the global supply chain through intelligent, connected technology and workflows that are rooted in industry standard commercial maps and data. At the intersection of the physical and digital worlds, Trimble Transportation offers SaaS, web, mobile and installed solutions that improve efficiency, promote safety, optimize utilization, and enable collaboration. From planning to delivery, we provide cutting edge procurement, transportation management, mapping, routing, dispatch, navigation, location, fleet management, ELD compliance and asset maintenance solutions. For more information, visit: What Makes This Role Great : In this role, you will serve as a vital technical conduit between commercial clients and internal development teams, taking ownership of deep root-cause troubleshooting and directly shaping the quality, reliability, and functionality of essential transportation management software. Key Exciting Responsibilities Investigate, troubleshoot, and resolve hardware, software, and TMS solution issues using CRM and casing platforms. Partner directly with developers, project managers, and quality assurance teams across global locations to report bugs and track resolution. Deliver an outstanding customer support experience across phone, email, web, and chat channels while meeting team SLAs and KPIs. Analyze device logs, database queries, and system behaviors to perform thorough root cause analysis on complex technical issues. Recommend improvements for business processes, technical support tools, research approaches, and internal documentation. Essential Skills & Experience Bachelor degree or equivalent practical experience in a technology-related field. Demonstrated experience performing technical troubleshooting and root cause analysis across integrated systems. Proficiency using and troubleshooting SQL, XML, HTML, and scripting languages. Hands-on experience navigating and supporting various operating systems such as Windows, Linux, Android, iOS, or Microsoft Servers. Excellent written and verbal communication skills with the ability to explain complex concepts to technical and non-technical audiences. Bonus Points For: Prior experience utilizing Jira software, CRM casing tools, or working within the Software Development Life Cycle (SDLC). Hands-on background with mobile communications, wireless devices, or device log analysis. Domain knowledge or operational experience within the transportation and logistics industry. Familiarity with REST/SOAP APIs, Web Services, or languages like Java, C#, Python, JavaScript, Angular, or React. Logistics : Location : Remote US Travel Requirement: Less than 5% Why You'll Love Working With Us At Trimble, we're not just a company that "does good"-we are a team dedicated to making a tangible, positive Real-World Impact . We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow. You'll work on projects that truly matter : Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste. Collaborate with like-minded people : Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work. Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers." Technical Support Analyst, Technical Support Engineer, TMS Support, Transportation Management Systems, SQL, Software Troubleshooting, Root Cause Analysis, Application Support, APIs, Customer Support, Remote Jobs
Job Description serves as a critical escalation point for end-user support, resolving complex hardware, software, network, and access-related issues while ensuring compliance with federal security requirements and service level objectives. The Tier 2 Service Desk Analyst will support mission-critical operations by restoring services efficiently, troubleshooting across multiple networks, collaborating with engineering and cybersecurity teams, and contributing to continuous service improvement initiatives. The ideal candidate possesses strong technical troubleshooting capabilities, excellent customer service skills, and experience supporting secure government environments . Duties and Responsibilities Answer calls, fulfill service requests, and provide functional user support, including account management, password resets, and initial diagnostics for classified and unclassified systems. Provide support for implementation, troubleshooting, and maintenance of IT systems in accordance with agency and DoD standards. Perform Tier II problem identification, diagnosis, and resolution of hardware, software, and network issues. Restore end-user systems to normal IT operations with minimal impact on mission-critical activities. Deliver Tier II support for PCs, servers, applications, and hardware across multiple networks. Collaborate with network services, systems engineering, and application development teams to restore services and address root cause issues. Simulate or recreate user problems to analyze and resolve complex technical difficulties. Recommend system or configuration modifications to prevent recurring user issues. Provide both local and remote technical support across multiple secure networks within the agency. Develop and document processes, procedures, and knowledge base articles to improve efficiency and service quality. Assist the IT Help Desk Lead in ensuring compliance with Service Level Objectives (SLOs) and contractual standards. Support the change management process, representing the customer's interests in risk and impact assessments. Mentor or provide leadership to small teams or less experienced team members, as required. Other duties as assigned Minimum Qualifications Bachelor's degree in IT or related field; OR Associate's degree with 2+ years of relevant IT experience; OR High school diploma with 4+ years of relevant IT experience. DoD IAT Level II Certification required (e.g., Security+ CE, GSEC, CCNA Security). Active DoD Top Secret Clearance required with eligibility to obtain SCI. Knowledge, Skills and Abilities Minimum of 5 years of experience providing end-user and desktop support in enterprise or secure government environments. Strong understanding of security principles and their application within classified and unclassified computing environments. Experience troubleshooting hardware and software issues related to desktop systems, printers, print servers, scanners, PDAs, and video teleconferencing systems. Proven ability to diagnose complex technical issues and implement effective solutions with minimal disruption to operations. Proficiency with Microsoft products, including Windows OS, Office applications, and Windows security configurations. Experience installing, configuring, and supporting workstation hardware, software, and mission-specific applications. Familiarity with incident ticketing and work order tracking systems in an enterprise environment. Strong written and verbal communication skills with the ability to interact effectively with users, technical teams, and mission stakeholders. Demonstrated commitment to exceptional customer service and mission support. Ability to work independently while collaborating effectively within a team environment.
10/25/2026
Full time
Job Description serves as a critical escalation point for end-user support, resolving complex hardware, software, network, and access-related issues while ensuring compliance with federal security requirements and service level objectives. The Tier 2 Service Desk Analyst will support mission-critical operations by restoring services efficiently, troubleshooting across multiple networks, collaborating with engineering and cybersecurity teams, and contributing to continuous service improvement initiatives. The ideal candidate possesses strong technical troubleshooting capabilities, excellent customer service skills, and experience supporting secure government environments . Duties and Responsibilities Answer calls, fulfill service requests, and provide functional user support, including account management, password resets, and initial diagnostics for classified and unclassified systems. Provide support for implementation, troubleshooting, and maintenance of IT systems in accordance with agency and DoD standards. Perform Tier II problem identification, diagnosis, and resolution of hardware, software, and network issues. Restore end-user systems to normal IT operations with minimal impact on mission-critical activities. Deliver Tier II support for PCs, servers, applications, and hardware across multiple networks. Collaborate with network services, systems engineering, and application development teams to restore services and address root cause issues. Simulate or recreate user problems to analyze and resolve complex technical difficulties. Recommend system or configuration modifications to prevent recurring user issues. Provide both local and remote technical support across multiple secure networks within the agency. Develop and document processes, procedures, and knowledge base articles to improve efficiency and service quality. Assist the IT Help Desk Lead in ensuring compliance with Service Level Objectives (SLOs) and contractual standards. Support the change management process, representing the customer's interests in risk and impact assessments. Mentor or provide leadership to small teams or less experienced team members, as required. Other duties as assigned Minimum Qualifications Bachelor's degree in IT or related field; OR Associate's degree with 2+ years of relevant IT experience; OR High school diploma with 4+ years of relevant IT experience. DoD IAT Level II Certification required (e.g., Security+ CE, GSEC, CCNA Security). Active DoD Top Secret Clearance required with eligibility to obtain SCI. Knowledge, Skills and Abilities Minimum of 5 years of experience providing end-user and desktop support in enterprise or secure government environments. Strong understanding of security principles and their application within classified and unclassified computing environments. Experience troubleshooting hardware and software issues related to desktop systems, printers, print servers, scanners, PDAs, and video teleconferencing systems. Proven ability to diagnose complex technical issues and implement effective solutions with minimal disruption to operations. Proficiency with Microsoft products, including Windows OS, Office applications, and Windows security configurations. Experience installing, configuring, and supporting workstation hardware, software, and mission-specific applications. Familiarity with incident ticketing and work order tracking systems in an enterprise environment. Strong written and verbal communication skills with the ability to interact effectively with users, technical teams, and mission stakeholders. Demonstrated commitment to exceptional customer service and mission support. Ability to work independently while collaborating effectively within a team environment.
Job Description If you have experience in IT infrastructure, enjoy leading a team with a player/coach mentality, and have a growth + team-first mindset, read on! NOTE: The client is NOT able to provide visa sponsorship now or at any time in the future, and cannot consider candidates with H1B/OPT/C2C status or visa sponsorship requirements. The client is North America's largest recycler and leads the steel industry in minimizing environmental impacts, with an unmatched track record of employee investment and stability. As an industrial manufacturing sites, the facility is in a rural setting. The client provides a generous relocation package including moving costs and temporary housing - so if you're looking for a quieter area, lower cost of living, and better quality of life, this is for you! Overview: You will lead the Infrastructure Team and Application Support Analyst Team - working closely with the IT Manager and local division leadership to meet the IT infrastructure and application needs of the facility and other locations. You will be a resource for the IT team, offering guidance on day-to-day activities and ensuring projects meet deadlines. You will play a key part in accelerating the AI and automation roadmap, including design and implementation of agentic systems to reduce manual effort and improve workflow efficiency. And you'll partner with business stakeholders to translate operational challenges into scalable, AI-powered solutions. Responsibilities include: Act as a trusted partner with business operations and production processes Provide mentorship to IT infrastructure and Application Support Analyst peers Offer project oversight (manage deliverables, cross-functional collaboration with all business groups, strong financial awareness - including monitoring project costs and keeping the team on track with budget expectations) Guide IT initiatives that support modernization, ensuring alignment with organizational strategy Administer Windows and Linux servers Oversee the implementation/installation, maintenance/troubleshooting, and licensing of software/applications, as well as hardware maintenance agreements/contracts Translate business needs into technical solutions and keep leadership informed about risks, progress, and resource needs Manage virtual cloud platforms such as VMWare Environments, Virtual Private Cloud, and/or Azure Computing, including storage, network, full VMs, and container applications Manage/support access control and camera system solutions Administer Active Directory, Certificates, DNS, DHCP, File Shares, SMTP, IIS Entra ID O365, SharePoint Lead backup, testing, and recovery (including updating and maintaining the disaster recovery plan) Perform Project Management in an Agile framework (including overseeing contractor responsibilities and duties) Perform SQL and Oracle database management Assist with network and security administration Identify opportunities for system upgrades and improvements, and contribute to solution recommendations Approach initiatives and software implementations with an enterprise-wide mindset, ensuring solutions align with broader business needs, standards, and longterm scalability Perform other duties as assigned Work a rotational on-call IT support schedule to include evenings and weekends as assigned Minimum requirements: 5+ years of experience in IT infrastructure and application support/management . Technical knowledge of hardware, software and network infrastructure . Prior experience with project management (including managing multiple projects simultaneously ). Professional demeanor with a high degree of flexibility , responsiveness , and self-direction . Proven ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Supervisor/manager recommendation and ability to perform all essential functions of the job (with or without a reasonable accommodation). The best candidates will have most of the following credentials: Bachelor's degree in Computer Science , Information Technology , or a related field Experience working in a large, complex organization with multiple divisions Ability to analyze, identify and solve complex problems Excellent communication skills , with the ability to communicate technical concepts to non-technical stakeholders Responsibility, reliability, and commitment to fulfilling work obligations ; will hold others accountable for desired results Ability to work efficiently with minimal oversight Advanced experience of data center design including environmental control requirements Advanced experience with network architecture design Advanced experience with IIS Administration and/or SharePoint Administration Advanced experience with Cohesity/Veeam systems Advanced experience with configuring and managing server environments Scripting experience (including PowerShell, Python, and others) Project management experience Manufacturing-related IT experience , with a preference for process-related industries Experience in a heavy industrial setting Certifications -VMware VCP Certification -Microsoft Certified Solutions Associate (MCSA) -Azure Administrator Certification -Certified Information Systems Auditor (CISA) -AZ-040T00-A: Automating Administration with PowerShell -AZ-104: Microsoft Azure Administrator -AZ-305: Designing Microsoft Azure Infrastructure Solutions Compensation and benefits: TOTAL COMPENSATION = $140,000-$178,000 , broken down as follows: Base salary range - $110,000 - $135,000 Annual bonus of 28-32% over the past 5 years! 401K and Roth accounts, plus pay-for-performance bonuses Educational assistance (up to $10K per year for you and your family members) Outstanding medical, dental, and vision benefits for you and your family! If you feel qualified and interested in this immediate IT Systems Team Lead role, we want to speak with you! The team at the Talent Mine has a stellar track record placing successful IT candidates with this client, and we know the nuances to help guide you through the interview process and land this exciting role. Leverage our 20+ years of tech recruiting success to your advantage, and let's chat today!
10/25/2026
Full time
Job Description If you have experience in IT infrastructure, enjoy leading a team with a player/coach mentality, and have a growth + team-first mindset, read on! NOTE: The client is NOT able to provide visa sponsorship now or at any time in the future, and cannot consider candidates with H1B/OPT/C2C status or visa sponsorship requirements. The client is North America's largest recycler and leads the steel industry in minimizing environmental impacts, with an unmatched track record of employee investment and stability. As an industrial manufacturing sites, the facility is in a rural setting. The client provides a generous relocation package including moving costs and temporary housing - so if you're looking for a quieter area, lower cost of living, and better quality of life, this is for you! Overview: You will lead the Infrastructure Team and Application Support Analyst Team - working closely with the IT Manager and local division leadership to meet the IT infrastructure and application needs of the facility and other locations. You will be a resource for the IT team, offering guidance on day-to-day activities and ensuring projects meet deadlines. You will play a key part in accelerating the AI and automation roadmap, including design and implementation of agentic systems to reduce manual effort and improve workflow efficiency. And you'll partner with business stakeholders to translate operational challenges into scalable, AI-powered solutions. Responsibilities include: Act as a trusted partner with business operations and production processes Provide mentorship to IT infrastructure and Application Support Analyst peers Offer project oversight (manage deliverables, cross-functional collaboration with all business groups, strong financial awareness - including monitoring project costs and keeping the team on track with budget expectations) Guide IT initiatives that support modernization, ensuring alignment with organizational strategy Administer Windows and Linux servers Oversee the implementation/installation, maintenance/troubleshooting, and licensing of software/applications, as well as hardware maintenance agreements/contracts Translate business needs into technical solutions and keep leadership informed about risks, progress, and resource needs Manage virtual cloud platforms such as VMWare Environments, Virtual Private Cloud, and/or Azure Computing, including storage, network, full VMs, and container applications Manage/support access control and camera system solutions Administer Active Directory, Certificates, DNS, DHCP, File Shares, SMTP, IIS Entra ID O365, SharePoint Lead backup, testing, and recovery (including updating and maintaining the disaster recovery plan) Perform Project Management in an Agile framework (including overseeing contractor responsibilities and duties) Perform SQL and Oracle database management Assist with network and security administration Identify opportunities for system upgrades and improvements, and contribute to solution recommendations Approach initiatives and software implementations with an enterprise-wide mindset, ensuring solutions align with broader business needs, standards, and longterm scalability Perform other duties as assigned Work a rotational on-call IT support schedule to include evenings and weekends as assigned Minimum requirements: 5+ years of experience in IT infrastructure and application support/management . Technical knowledge of hardware, software and network infrastructure . Prior experience with project management (including managing multiple projects simultaneously ). Professional demeanor with a high degree of flexibility , responsiveness , and self-direction . Proven ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Supervisor/manager recommendation and ability to perform all essential functions of the job (with or without a reasonable accommodation). The best candidates will have most of the following credentials: Bachelor's degree in Computer Science , Information Technology , or a related field Experience working in a large, complex organization with multiple divisions Ability to analyze, identify and solve complex problems Excellent communication skills , with the ability to communicate technical concepts to non-technical stakeholders Responsibility, reliability, and commitment to fulfilling work obligations ; will hold others accountable for desired results Ability to work efficiently with minimal oversight Advanced experience of data center design including environmental control requirements Advanced experience with network architecture design Advanced experience with IIS Administration and/or SharePoint Administration Advanced experience with Cohesity/Veeam systems Advanced experience with configuring and managing server environments Scripting experience (including PowerShell, Python, and others) Project management experience Manufacturing-related IT experience , with a preference for process-related industries Experience in a heavy industrial setting Certifications -VMware VCP Certification -Microsoft Certified Solutions Associate (MCSA) -Azure Administrator Certification -Certified Information Systems Auditor (CISA) -AZ-040T00-A: Automating Administration with PowerShell -AZ-104: Microsoft Azure Administrator -AZ-305: Designing Microsoft Azure Infrastructure Solutions Compensation and benefits: TOTAL COMPENSATION = $140,000-$178,000 , broken down as follows: Base salary range - $110,000 - $135,000 Annual bonus of 28-32% over the past 5 years! 401K and Roth accounts, plus pay-for-performance bonuses Educational assistance (up to $10K per year for you and your family members) Outstanding medical, dental, and vision benefits for you and your family! If you feel qualified and interested in this immediate IT Systems Team Lead role, we want to speak with you! The team at the Talent Mine has a stellar track record placing successful IT candidates with this client, and we know the nuances to help guide you through the interview process and land this exciting role. Leverage our 20+ years of tech recruiting success to your advantage, and let's chat today!
Job Description Evolver is an information technology, cybersecurity, and digital transformation company supporting national defense, federal civilian agencies, and Fortune 500 organizations. We help customers secure critical systems, modernize enterprise technology, and solve complex operational challenges through integrated technology capabilities spanning cybersecurity, enterprise IT infrastructure, cloud, software development, data analytics, legal technology and eDiscovery, applied AI, and electronic security systems. Our teams combine deep technical expertise with mission understanding to deliver secure, reliable, and scalable solutions that advance performance in high-stakes environments. Evolver is seeking a talented and motivated Insider Threat Support Analyst to join our team onsite in Camp Springs, MD. The ideal candidate will have a strong background in cybersecurity and risk management, serving as a critical member of the Cyber Intelligence Operations program's dedicated insider-risk element (InT). As an Insider Threat Support Analyst, you will focus on identifying, assessing, and mitigating risks posed by trusted individuals including employees, contractors, and partners who may intentionally or unintentionally harm organizational systems, data, or personnel. Operating as a highly motivated self-starter within a lean, agile team, you must possess the technical drive and critical thinking needed to execute complex investigations and refine detection strategies with minimal oversight. Emphasizing departing-employee and high-risk user scenarios, you will leverage telemetry from DLP, SIEM (Splunk), EDR/NDR, cloud storage, email, VPN/web, UAM (Teramind), and IAM logs. You will maintain prioritized insider use-case catalogs, apply defensible risk scoring, and collaborate with cross-functional teams to define requirements for automation-first playbooks, all while ensuring strict alignment with policy, privacy, civil liberties, and inspection requirements. Responsibilities: Independently run daily operations, proactively identifying and triaging indicators of malicious, negligent, or coerced insider risk across multiple telemetry sources (DLP, SIEM, EDR/NDR, UAM, IAM). Conduct end-to-end, self-directed risk scoring and categorization of user activity. Document notable cases, gather evidence, and recommend containment actions without requiring step-by-step guidance. Work closely and dynamically within a small, specialized unit to share insights, cover operational gaps, and contribute insider updates to internal briefs and situational awareness (e.g., standups/shift changes). Proactively maintain and refine a prioritized insider use-case catalog. Take ownership of weekly coordination with Applied Intelligence and platform owners to adjust playbooks and update risk-scoring thresholds. Author Monthly InT Summaries focusing on insider-specific metrics, false positive trends, and emerging risk patterns. Act as the self-directed lead for designated case reviews to identify detection, process, and monitoring gaps. Independently utilize SPLUNK architecture and UI/GUI development skills to optimize data analysis workflows. Oversee User Activity Monitoring (UAM) tools like Teramind to support robust incident reporting. Basic Qualifications: Must possess and maintain at least one active certification: Security+ or ISC2 CISSP (or other comparable certification approved in advance by the SOC PM). Bachelor's degree in Computer Science, Information Security, or a related field, OR a minimum of two (2) years of dedicated experience in insider threat detection, APT mitigation, and User Activity Monitoring (e.g., Teramind). 2+ years of experience with SPLUNK architecture (indexer, forwarder, search heads, etc.), including UI/GUI development and operational roles. Familiarity with DLP, EDR/NDR, and IAM logging. Must be a U.S. Citizen with an active Top Secret Clearance. Must meet SCI eligibility (ICD 704) with no waivers or conditions. Preferred Qualifications: Proven track record as a self-starter with a demonstrated ability to establish task priorities, manage workflows, and deliver high-quality analytical products with minimal supervision. Experience working effectively in small, fast-paced team environments where cross-training, adaptability, and direct communication are critical. 3+ years of experience with SPLUNK architecture, UI/GUI development, and automation-first SOAR integrations. 3+ years of specific experience in insider threat detection, behavioral analytics, and mitigation techniques. Strong analytical and problem-solving skills, with the ability to dissect complex security incidents, assign defensible risk scores, and communicate findings effectively to technical and non-technical stakeholders. Proven ability to develop tactical metrics, monthly trend summaries, and strategic intelligence reports. Familiarity with privacy, civil liberties, and HR compliance considerations regarding insider threat monitoring. Evolver is an equal opportunity employer and welcomes all job seekers. It is the policy of Evolver not to discriminate based on race, color, ancestry, religion, gender, age, national origin, gender identity or expression, sexual orientation, genetic factors, pregnancy, physical or mental disability, military/veteran status, or any other factor protected by law. Actual salary will depend on factors such as skills, qualifications, experience, market and work location. Evolver offers competitive benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.
10/25/2026
Full time
Job Description Evolver is an information technology, cybersecurity, and digital transformation company supporting national defense, federal civilian agencies, and Fortune 500 organizations. We help customers secure critical systems, modernize enterprise technology, and solve complex operational challenges through integrated technology capabilities spanning cybersecurity, enterprise IT infrastructure, cloud, software development, data analytics, legal technology and eDiscovery, applied AI, and electronic security systems. Our teams combine deep technical expertise with mission understanding to deliver secure, reliable, and scalable solutions that advance performance in high-stakes environments. Evolver is seeking a talented and motivated Insider Threat Support Analyst to join our team onsite in Camp Springs, MD. The ideal candidate will have a strong background in cybersecurity and risk management, serving as a critical member of the Cyber Intelligence Operations program's dedicated insider-risk element (InT). As an Insider Threat Support Analyst, you will focus on identifying, assessing, and mitigating risks posed by trusted individuals including employees, contractors, and partners who may intentionally or unintentionally harm organizational systems, data, or personnel. Operating as a highly motivated self-starter within a lean, agile team, you must possess the technical drive and critical thinking needed to execute complex investigations and refine detection strategies with minimal oversight. Emphasizing departing-employee and high-risk user scenarios, you will leverage telemetry from DLP, SIEM (Splunk), EDR/NDR, cloud storage, email, VPN/web, UAM (Teramind), and IAM logs. You will maintain prioritized insider use-case catalogs, apply defensible risk scoring, and collaborate with cross-functional teams to define requirements for automation-first playbooks, all while ensuring strict alignment with policy, privacy, civil liberties, and inspection requirements. Responsibilities: Independently run daily operations, proactively identifying and triaging indicators of malicious, negligent, or coerced insider risk across multiple telemetry sources (DLP, SIEM, EDR/NDR, UAM, IAM). Conduct end-to-end, self-directed risk scoring and categorization of user activity. Document notable cases, gather evidence, and recommend containment actions without requiring step-by-step guidance. Work closely and dynamically within a small, specialized unit to share insights, cover operational gaps, and contribute insider updates to internal briefs and situational awareness (e.g., standups/shift changes). Proactively maintain and refine a prioritized insider use-case catalog. Take ownership of weekly coordination with Applied Intelligence and platform owners to adjust playbooks and update risk-scoring thresholds. Author Monthly InT Summaries focusing on insider-specific metrics, false positive trends, and emerging risk patterns. Act as the self-directed lead for designated case reviews to identify detection, process, and monitoring gaps. Independently utilize SPLUNK architecture and UI/GUI development skills to optimize data analysis workflows. Oversee User Activity Monitoring (UAM) tools like Teramind to support robust incident reporting. Basic Qualifications: Must possess and maintain at least one active certification: Security+ or ISC2 CISSP (or other comparable certification approved in advance by the SOC PM). Bachelor's degree in Computer Science, Information Security, or a related field, OR a minimum of two (2) years of dedicated experience in insider threat detection, APT mitigation, and User Activity Monitoring (e.g., Teramind). 2+ years of experience with SPLUNK architecture (indexer, forwarder, search heads, etc.), including UI/GUI development and operational roles. Familiarity with DLP, EDR/NDR, and IAM logging. Must be a U.S. Citizen with an active Top Secret Clearance. Must meet SCI eligibility (ICD 704) with no waivers or conditions. Preferred Qualifications: Proven track record as a self-starter with a demonstrated ability to establish task priorities, manage workflows, and deliver high-quality analytical products with minimal supervision. Experience working effectively in small, fast-paced team environments where cross-training, adaptability, and direct communication are critical. 3+ years of experience with SPLUNK architecture, UI/GUI development, and automation-first SOAR integrations. 3+ years of specific experience in insider threat detection, behavioral analytics, and mitigation techniques. Strong analytical and problem-solving skills, with the ability to dissect complex security incidents, assign defensible risk scores, and communicate findings effectively to technical and non-technical stakeholders. Proven ability to develop tactical metrics, monthly trend summaries, and strategic intelligence reports. Familiarity with privacy, civil liberties, and HR compliance considerations regarding insider threat monitoring. Evolver is an equal opportunity employer and welcomes all job seekers. It is the policy of Evolver not to discriminate based on race, color, ancestry, religion, gender, age, national origin, gender identity or expression, sexual orientation, genetic factors, pregnancy, physical or mental disability, military/veteran status, or any other factor protected by law. Actual salary will depend on factors such as skills, qualifications, experience, market and work location. Evolver offers competitive benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies.
Job Description Job Description Job Description iOS Mobile Capability Developer Columbia, MD Full Time TS/SCI with Full-Scope Polygraph Required Position: iOS Mobile Capability Developer (Computer Scientist, Level 1) Location: Columbia, MD (on-site) Category: Software Development / Mobile Embedded Platforms / Reverse Engineering Clearance Requirement: Active TS/SCI with Full-Scope Polygraph Compensation: $90,000 - $110,000 (annualized USD) Experience Requirement: 1+ year with a Bachelor's degree, OR 0+ years with a Master's degree At least 1 year of cybersecurity-related software development experience Degree must be in Computer Science, Computer Engineering, or a closely related discipline Description We are seeking an iOS-savvy software developer to join a small, mission-impactful team building new capabilities on mobile platforms. You'll combine deep iOS internals knowledge with reverse engineering skills to design, prototype, and harden tools that solve real, hard problems. This role offers room to grow alongside experienced engineers - you'll take ownership of components from the start, and your work will be deployed and used quickly rather than sitting in a backlog. Responsibilities Develop, modify, and integrate software targeting iOS and related Apple platforms. Reverse engineer iOS applications, libraries, and platform components to inform capability design. Prototype creative solutions to complex platform-level problems and iterate based on testing and user feedback. Produce and maintain technical documentation for the tools and components you build. Collaborate with senior engineers, analysts, and end users to refine requirements and approach. Skills Requirements Hands-on experience with iOS internals. Reverse engineering experience on mobile or embedded platforms. Production-grade software development experience in at least one systems language (C, C++, Objective-C, Swift). Familiarity with Linux/macOS development environments. Familiarity with Git and Atlassian tooling (Jira, Confluence). Strong critical thinking, communication, and collaboration skills. Nice to Haves Experience with ARM assembly and low-level debugging. Familiarity with iOS exploitation, jailbreak research, or vulnerability research. Experience with embedded firmware analysis. Exposure to Android, Bluetooth, or other adjacent mobile platforms. Familiarity with GitLab CI/CD workflows. Compensation Employment Policy Salary is determined by multiple factors, including location, education, experience, skills, and organizational requirements. The projected compensation range for this position is $90,000 - $110,000 (annualized USD). Benefits Overview At Intezra, Inc., we offer a comprehensive benefits package designed to support long-term career growth and work-life balance: Three CareFirst medical plans available; Intezra pays up to 100% of healthcare premiums and up to 100% of deductibles (based on plan selection) for employees and dependents Intezra pays 100% for CareFirst Dental and Vision plans for employees and dependents 401(k): 15% company contribution (no match required) PTO: 160 hours, increasing with seniority 12 Floating Holidays 4 Code Red Days EEO Statement Intezra, Inc. provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. About Us Intezra Inc. is a small business prime contractor for all realms of cyber and AI/ML development, from tactical-level tools and capabilities to enterprise-level infrastructure and operations. Our leadership team and staff have helped solve the most complex challenges for the intelligence community for over 15 years. , About Intezra, Inc. Intezra Inc. is a small business prime contractor for all realms of cyber and AI/ML development, from tactical-level tools and capabilities to enterprise-level infrastructure and operations. Our leadership team and staff have helped solve the most complex challenges for the intelligence community for over 15 years.
10/25/2026
Full time
Job Description Job Description Job Description iOS Mobile Capability Developer Columbia, MD Full Time TS/SCI with Full-Scope Polygraph Required Position: iOS Mobile Capability Developer (Computer Scientist, Level 1) Location: Columbia, MD (on-site) Category: Software Development / Mobile Embedded Platforms / Reverse Engineering Clearance Requirement: Active TS/SCI with Full-Scope Polygraph Compensation: $90,000 - $110,000 (annualized USD) Experience Requirement: 1+ year with a Bachelor's degree, OR 0+ years with a Master's degree At least 1 year of cybersecurity-related software development experience Degree must be in Computer Science, Computer Engineering, or a closely related discipline Description We are seeking an iOS-savvy software developer to join a small, mission-impactful team building new capabilities on mobile platforms. You'll combine deep iOS internals knowledge with reverse engineering skills to design, prototype, and harden tools that solve real, hard problems. This role offers room to grow alongside experienced engineers - you'll take ownership of components from the start, and your work will be deployed and used quickly rather than sitting in a backlog. Responsibilities Develop, modify, and integrate software targeting iOS and related Apple platforms. Reverse engineer iOS applications, libraries, and platform components to inform capability design. Prototype creative solutions to complex platform-level problems and iterate based on testing and user feedback. Produce and maintain technical documentation for the tools and components you build. Collaborate with senior engineers, analysts, and end users to refine requirements and approach. Skills Requirements Hands-on experience with iOS internals. Reverse engineering experience on mobile or embedded platforms. Production-grade software development experience in at least one systems language (C, C++, Objective-C, Swift). Familiarity with Linux/macOS development environments. Familiarity with Git and Atlassian tooling (Jira, Confluence). Strong critical thinking, communication, and collaboration skills. Nice to Haves Experience with ARM assembly and low-level debugging. Familiarity with iOS exploitation, jailbreak research, or vulnerability research. Experience with embedded firmware analysis. Exposure to Android, Bluetooth, or other adjacent mobile platforms. Familiarity with GitLab CI/CD workflows. Compensation Employment Policy Salary is determined by multiple factors, including location, education, experience, skills, and organizational requirements. The projected compensation range for this position is $90,000 - $110,000 (annualized USD). Benefits Overview At Intezra, Inc., we offer a comprehensive benefits package designed to support long-term career growth and work-life balance: Three CareFirst medical plans available; Intezra pays up to 100% of healthcare premiums and up to 100% of deductibles (based on plan selection) for employees and dependents Intezra pays 100% for CareFirst Dental and Vision plans for employees and dependents 401(k): 15% company contribution (no match required) PTO: 160 hours, increasing with seniority 12 Floating Holidays 4 Code Red Days EEO Statement Intezra, Inc. provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. About Us Intezra Inc. is a small business prime contractor for all realms of cyber and AI/ML development, from tactical-level tools and capabilities to enterprise-level infrastructure and operations. Our leadership team and staff have helped solve the most complex challenges for the intelligence community for over 15 years. , About Intezra, Inc. Intezra Inc. is a small business prime contractor for all realms of cyber and AI/ML development, from tactical-level tools and capabilities to enterprise-level infrastructure and operations. Our leadership team and staff have helped solve the most complex challenges for the intelligence community for over 15 years.
Morgan Business Consulting, LLC
Arlington, Virginia
Job Description Job Description At MBC, we believe we can. We believe in working hard to meet our clients' outcomes. We believe in laughter to help us recharge, draw people together, foster a positive work environment, and boost creativity. We believe in listening to our employees, partners, and clients. We believe in always challenging ourselves, for it is through pushing our boundaries that we achieve our greatest successes. This mindset propels our employees and our teams to accomplish our goals. That's where you come in. If you believe in these things too, you're our kind of person! We are currently seeking a Mid-Level Database Management Analyst located in the Washington, D.C. area. What you'll do: The Mid-Level Database Management Analyst will provide data analytics support to DPAE Maritime M & S, the U.S. Navy's program office for Surface Ship Modernization and Sustainment. Responsibilities: Manage the program knowledge environment, information exchange, and collaborative situation, including SharePoint site and file management systems where historical and current operational files and related media are tracked, stored, and maintained Maintain information flow requirements supporting program mission and operations; leads facilitation sessions to gather requirements and build logical automation models and compositions for data entry, archival, and retrieval Review and report project metrics to customers to benchmark data management effectiveness and designs, models, documents, and guides logical and conceptual relationships between data and database changes for metrics and analytics Map conceptual designs for exercise scenarios and streamlines logical designs to support translation into specific data models Evaluate operational deficiencies, recommend improvements, and coordinate their implementation Transcribe and summarize meeting minutes and notes and assist in the preparation and closure of action items Assist in the scheduling of appointments in support of Government customer, the coordination of arrangements for meetings and conferences, and the arrangement of travel reservations and accommodations Attend meetings and program reviews, assist with compiling presentations, written materials, and/or electronic communications as required Travel domestically and internationally, provide in-person support at MBC and client sites, and obtain and maintain professional certifications and security clearances as required by MBC and/or MBC's clients. These requirements are subject to change without advance notice at the discretion of MBC and MBC's clients Qualifications: At least 5 years of experience providing data analytics support to U.S. Navy program offices Proficiency using Microsoft Word, Excel, PowerPoint, and SharePoint Eligibility to obtain a DOD SECRET security clearance Bachelor's degree in math, science, engineering, or related field from an institution accredited in the United States Excellent attention to detail, organizational skills, and ability to multitask Strong verbal and written interpersonal, communication, and presentation skills Ability and willingness to travel domestically and internationally using a credit card or prepaid debit card as required by MBC and/or clients What MBC offers: Competitive salaries Comprehensive medical plans (Aetna) with Employee Assistance Program (EAP), heath savings and flexible spending accounts, and dental and vision coverage options Opportunity to earn spot awards and annual, performance, and chargeability bonuses Traditional and Roth 401(K) plans Professional development including up to $1,500/year reimbursement for pre-approved courses, trainings, continued education, and/or certifications Paid Flexible Time Off 10 paid holidays Equal Employment Opportunity Statement MBC is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, or protected veteran status. We participate in the E-Verify Employment Verification Program. Compensation Policy: Salary ranges displayed are typical for this position, but MBC considers multiple factors when extending an offer. Factors include the role and associated responsibilities, a candidate's qualifications, and the contractual terms of the program.
10/25/2026
Full time
Job Description Job Description At MBC, we believe we can. We believe in working hard to meet our clients' outcomes. We believe in laughter to help us recharge, draw people together, foster a positive work environment, and boost creativity. We believe in listening to our employees, partners, and clients. We believe in always challenging ourselves, for it is through pushing our boundaries that we achieve our greatest successes. This mindset propels our employees and our teams to accomplish our goals. That's where you come in. If you believe in these things too, you're our kind of person! We are currently seeking a Mid-Level Database Management Analyst located in the Washington, D.C. area. What you'll do: The Mid-Level Database Management Analyst will provide data analytics support to DPAE Maritime M & S, the U.S. Navy's program office for Surface Ship Modernization and Sustainment. Responsibilities: Manage the program knowledge environment, information exchange, and collaborative situation, including SharePoint site and file management systems where historical and current operational files and related media are tracked, stored, and maintained Maintain information flow requirements supporting program mission and operations; leads facilitation sessions to gather requirements and build logical automation models and compositions for data entry, archival, and retrieval Review and report project metrics to customers to benchmark data management effectiveness and designs, models, documents, and guides logical and conceptual relationships between data and database changes for metrics and analytics Map conceptual designs for exercise scenarios and streamlines logical designs to support translation into specific data models Evaluate operational deficiencies, recommend improvements, and coordinate their implementation Transcribe and summarize meeting minutes and notes and assist in the preparation and closure of action items Assist in the scheduling of appointments in support of Government customer, the coordination of arrangements for meetings and conferences, and the arrangement of travel reservations and accommodations Attend meetings and program reviews, assist with compiling presentations, written materials, and/or electronic communications as required Travel domestically and internationally, provide in-person support at MBC and client sites, and obtain and maintain professional certifications and security clearances as required by MBC and/or MBC's clients. These requirements are subject to change without advance notice at the discretion of MBC and MBC's clients Qualifications: At least 5 years of experience providing data analytics support to U.S. Navy program offices Proficiency using Microsoft Word, Excel, PowerPoint, and SharePoint Eligibility to obtain a DOD SECRET security clearance Bachelor's degree in math, science, engineering, or related field from an institution accredited in the United States Excellent attention to detail, organizational skills, and ability to multitask Strong verbal and written interpersonal, communication, and presentation skills Ability and willingness to travel domestically and internationally using a credit card or prepaid debit card as required by MBC and/or clients What MBC offers: Competitive salaries Comprehensive medical plans (Aetna) with Employee Assistance Program (EAP), heath savings and flexible spending accounts, and dental and vision coverage options Opportunity to earn spot awards and annual, performance, and chargeability bonuses Traditional and Roth 401(K) plans Professional development including up to $1,500/year reimbursement for pre-approved courses, trainings, continued education, and/or certifications Paid Flexible Time Off 10 paid holidays Equal Employment Opportunity Statement MBC is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, or protected veteran status. We participate in the E-Verify Employment Verification Program. Compensation Policy: Salary ranges displayed are typical for this position, but MBC considers multiple factors when extending an offer. Factors include the role and associated responsibilities, a candidate's qualifications, and the contractual terms of the program.
Job Description Job Description Description At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. Nüvitek is seeking a ServiceNow QA Tester with at least 3 years of experience in software testing and Agile environments to test ServiceNow applications, validate workflows, develop test cases, and track defects. The ideal candidate has experience with functional, regression, integration, and user acceptance testing, with familiarity with test automation tools. Candidates must have an active Secret security clearance and a bachelor's degree in a related field. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. What you will do Execute functional, regression, integration, and user acceptance testing (UAT) for ServiceNow applications and workflows. Develop, document, maintain, and execute detailed test cases and UAT scripts based on business requirements and acceptance criteria. Perform manual testing of forms, reports, configurations, workflows, and role-based access controls. Execute and maintain automated tests using ServiceNow Automated Test Framework (ATF) or comparable test automation tools, as applicable. Validate application enhancements, defect fixes, integrations, data updates, and release changes across development and test environments. Identify, document, track, and retest defects through resolution. Collaborate with business analysts, developers, and stakeholders to clarify requirements, confirm expected outcomes, and resolve testing issues. Support UAT coordination, release readiness, production validation, and the collection of test evidence. Maintain accurate testing documentation and ensure results align with applicable security, compliance, and project requirements. Participate in Agile ceremonies, sprint activities, and release planning to support quality delivery. What you will bring U.S. citizenship and an active Secret security clearance. At least 3 years of experience in software testing, quality assurance, or test engineering. At least 3 years of experience testing ServiceNow applications or comparable enterprise workflow platforms. At least 3 years of experience working in Agile delivery environments, including user stories, acceptance criteria, and sprint ceremonies. A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. Hands-on experience developing and executing test cases, documenting results, identifying defects, and validating fixes. Experience performing functional, regression, integration, and user acceptance testing. Familiarity with workflow dependencies, system integrations, data validation, and role-based access controls. Strong analytical, problem-solving, communication, and collaboration skills. Exceptional attention to detail and a commitment to thorough test coverage, accurate documentation, and clear defect reporting. The ability to work independently, prioritize competing tasks, adapt to changing requirements, and take ownership of assigned deliverables. Sound judgment in resolving issues independently and escalating concerns when appropriate. It would be great if you also had Experience with ServiceNow Automated Test Framework (ATF) or other test automation tools. ServiceNow Certified System Administrator (CSA) certification. ISTQB Certified Tester Foundation Level (CTFL) certification. Experience supporting federal technology programs or working in environments with applicable security and compliance requirements. Experience supporting enterprise application enhancements, software releases, and workflow changes. Benefits Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
10/25/2026
Full time
Job Description Job Description Description At Nüvitek, customer success is our Ethos; together, we drive transformational outcomes. We only succeed when our customers succeed. We partner with our customers to achieve business objectives by using our proven customer-centric, value-driven business practices and service delivery methodologies. Nüvitek is seeking a ServiceNow QA Tester with at least 3 years of experience in software testing and Agile environments to test ServiceNow applications, validate workflows, develop test cases, and track defects. The ideal candidate has experience with functional, regression, integration, and user acceptance testing, with familiarity with test automation tools. Candidates must have an active Secret security clearance and a bachelor's degree in a related field. In assuming this position, you will be a critical contributor to meeting Nuvitek's mission: To deliver innovative, cost-effective solutions and services that enable our customers to rapidly adapt to dynamic environments. What you will do Execute functional, regression, integration, and user acceptance testing (UAT) for ServiceNow applications and workflows. Develop, document, maintain, and execute detailed test cases and UAT scripts based on business requirements and acceptance criteria. Perform manual testing of forms, reports, configurations, workflows, and role-based access controls. Execute and maintain automated tests using ServiceNow Automated Test Framework (ATF) or comparable test automation tools, as applicable. Validate application enhancements, defect fixes, integrations, data updates, and release changes across development and test environments. Identify, document, track, and retest defects through resolution. Collaborate with business analysts, developers, and stakeholders to clarify requirements, confirm expected outcomes, and resolve testing issues. Support UAT coordination, release readiness, production validation, and the collection of test evidence. Maintain accurate testing documentation and ensure results align with applicable security, compliance, and project requirements. Participate in Agile ceremonies, sprint activities, and release planning to support quality delivery. What you will bring U.S. citizenship and an active Secret security clearance. At least 3 years of experience in software testing, quality assurance, or test engineering. At least 3 years of experience testing ServiceNow applications or comparable enterprise workflow platforms. At least 3 years of experience working in Agile delivery environments, including user stories, acceptance criteria, and sprint ceremonies. A bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. Hands-on experience developing and executing test cases, documenting results, identifying defects, and validating fixes. Experience performing functional, regression, integration, and user acceptance testing. Familiarity with workflow dependencies, system integrations, data validation, and role-based access controls. Strong analytical, problem-solving, communication, and collaboration skills. Exceptional attention to detail and a commitment to thorough test coverage, accurate documentation, and clear defect reporting. The ability to work independently, prioritize competing tasks, adapt to changing requirements, and take ownership of assigned deliverables. Sound judgment in resolving issues independently and escalating concerns when appropriate. It would be great if you also had Experience with ServiceNow Automated Test Framework (ATF) or other test automation tools. ServiceNow Certified System Administrator (CSA) certification. ISTQB Certified Tester Foundation Level (CTFL) certification. Experience supporting federal technology programs or working in environments with applicable security and compliance requirements. Experience supporting enterprise application enhancements, software releases, and workflow changes. Benefits Nuvitek is proud to offer a comprehensive benefits package: Medical Insurance Dental Insurance Vision Insurance Disability and Life Insurance Parental Leave 401K Paid Time Off Equal Opportunity Employer Statement Nuvitek is an equal-opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. AI & Interview Technology Disclosure Nüvitek uses artificial intelligence (AI) technology to assist with the review and organization of job applications. AI-assisted tools may be used to help identify application information relevant to the position; however, AI does not make hiring decisions. Employment decisions are made by Nüvitek through human review and consideration of candidate qualifications. During interviews, Nüvitek may use Google Gemini as a notetaking and meeting-assistance tool to help document and organize interview discussions. Candidates will be informed when AI-assisted notetaking is used during an interview.
Job Description Job Description Mobile Developer Hybrid in Vienna, VA, Winchester, VA, Pensacola, FL, or San Diego, CA Long Term Contract W2 & C2C Options Description To support the development, maintenance, and enhancement of the organization's mobile banking applications across iOS and Android platforms. Mobile Developers are embedded within cross-functional Agile teams and play a critical role in delivering secure, reliable, and user-friendly digital experiences to millions of members. This role involves technical execution, platform advocacy, and collaboration across disciplines to ensure high-quality mobile solutions aligned with business goals and member needs. Responsibilities • Design, develop, and maintain mobile banking features for iOS and/or Android platforms • Resolve production issues and contribute to platform stability and performance improvements • Collaborate with cross-functional Agile teams including front-end, back-end, and product stakeholders • Participate in Agile ceremonies and contribute to sprint planning and backlog refinement • Ensure adherence to platform-specific development standards and best practices • Write and maintain unit and UI tests; participate in peer code reviews • Stay current with mobile OS updates, development trends, and emerging technologies • Advocate for platform excellence and contribute to reusable component libraries • Mentor junior developers and contribute to team knowledge sharing • Support enterprise-wide mobile initiatives and influence platform strategy (senior levels) Qualifications • Bachelors degree in Computer Science or related field • Progressive experience in mobile application development (level-dependent) • Proficiency in: - iOS: Swift, Objective-C, Xcode - Android: Kotlin, Java, Android Studio • Experience integrating RESTful APIs and third-party libraries • Familiarity with Agile methodologies (SAFe preferred) • Strong analytical, debugging, and problem-solving skills • Effective communication and collaboration abilities • Desired: Experience with CI/CD pipelines, mobile accessibility standards, and performance optimization Career Levels Associate Mobile Developer (Level 1) Focus: Learning and foundational contribution Technical Responsibilities: • Build small features and bug fixes under guidance • Participate in Agile ceremonies and code reviews • Learn platform tools and development practices • Pair with senior developers for mentorship Soft Skills: • Curiosity • Adaptability • Clear communication • Team collaboration Mobile Developer (Level 2) Focus: Independent contribution and platform ownership Technical Responsibilities: • Own moderately complex features and bug fixes • Represent mobile platform within Agile team • Collaborate with designers, analysts, and product owners • Begin mentoring junior developers Soft Skills: • Accountability • Cross-functional communication • Proactive problem-solving Senior Mobile Developer (Level 3) Focus: Technical leadership and cross-team collaboration Technical Responsibilities: • Lead development of complex features and platform initiatives • Influence architecture and reusable components • Mentor junior developers and drive platform standards • Represent mobile in cross-team efforts Soft Skills: • Leadership • Strategic thinking • Coaching • Platform advocacy Principal Mobile Developer (Level 4) Focus: Vision-setting and enterprise-level influence Technical Responsibilities: • Define mobile platform strategy across release trains • Lead enterprise-wide mobile initiatives and innovation • Introduce new tools, frameworks, and practices • Advocate for mobile excellence across the organization Soft Skills: • Visionary leadership • Change management • Thought leadership • Enterprise collaboration Ref:
10/25/2026
Full time
Job Description Job Description Mobile Developer Hybrid in Vienna, VA, Winchester, VA, Pensacola, FL, or San Diego, CA Long Term Contract W2 & C2C Options Description To support the development, maintenance, and enhancement of the organization's mobile banking applications across iOS and Android platforms. Mobile Developers are embedded within cross-functional Agile teams and play a critical role in delivering secure, reliable, and user-friendly digital experiences to millions of members. This role involves technical execution, platform advocacy, and collaboration across disciplines to ensure high-quality mobile solutions aligned with business goals and member needs. Responsibilities • Design, develop, and maintain mobile banking features for iOS and/or Android platforms • Resolve production issues and contribute to platform stability and performance improvements • Collaborate with cross-functional Agile teams including front-end, back-end, and product stakeholders • Participate in Agile ceremonies and contribute to sprint planning and backlog refinement • Ensure adherence to platform-specific development standards and best practices • Write and maintain unit and UI tests; participate in peer code reviews • Stay current with mobile OS updates, development trends, and emerging technologies • Advocate for platform excellence and contribute to reusable component libraries • Mentor junior developers and contribute to team knowledge sharing • Support enterprise-wide mobile initiatives and influence platform strategy (senior levels) Qualifications • Bachelors degree in Computer Science or related field • Progressive experience in mobile application development (level-dependent) • Proficiency in: - iOS: Swift, Objective-C, Xcode - Android: Kotlin, Java, Android Studio • Experience integrating RESTful APIs and third-party libraries • Familiarity with Agile methodologies (SAFe preferred) • Strong analytical, debugging, and problem-solving skills • Effective communication and collaboration abilities • Desired: Experience with CI/CD pipelines, mobile accessibility standards, and performance optimization Career Levels Associate Mobile Developer (Level 1) Focus: Learning and foundational contribution Technical Responsibilities: • Build small features and bug fixes under guidance • Participate in Agile ceremonies and code reviews • Learn platform tools and development practices • Pair with senior developers for mentorship Soft Skills: • Curiosity • Adaptability • Clear communication • Team collaboration Mobile Developer (Level 2) Focus: Independent contribution and platform ownership Technical Responsibilities: • Own moderately complex features and bug fixes • Represent mobile platform within Agile team • Collaborate with designers, analysts, and product owners • Begin mentoring junior developers Soft Skills: • Accountability • Cross-functional communication • Proactive problem-solving Senior Mobile Developer (Level 3) Focus: Technical leadership and cross-team collaboration Technical Responsibilities: • Lead development of complex features and platform initiatives • Influence architecture and reusable components • Mentor junior developers and drive platform standards • Represent mobile in cross-team efforts Soft Skills: • Leadership • Strategic thinking • Coaching • Platform advocacy Principal Mobile Developer (Level 4) Focus: Vision-setting and enterprise-level influence Technical Responsibilities: • Define mobile platform strategy across release trains • Lead enterprise-wide mobile initiatives and innovation • Introduce new tools, frameworks, and practices • Advocate for mobile excellence across the organization Soft Skills: • Visionary leadership • Change management • Thought leadership • Enterprise collaboration Ref:
Job Description Job Description Job Title: HR Technology Data & Reporting Analyst Location: Hybrid Work Model Reporting to Vienna, VA Pay Rate: $60/hr. range W2. Benefits available Position Type: Multiyear Contract Position Overview: System One IT is seeking a highly analytical and technically skilled HR Technology Data & Reporting Analyst to support our client's HR Technology team. This role will focus on creating dashboards and reports provided real-time visibility into HR Technology operations, streamlining and automating reporting processes to reduce manual effort, and developing actionable insights that drive measurable improvements in service delivery. This is an excellent opportunity for someone to make an immediate impact on HR Technology strategy and operations while working with a collaborative, high-performing team focused on innovation and continuous improvement. Key Responsibilities Data Integration & Aggregation Consolidate and integrate data across HR Technology platforms, including: Oracle Fusion HCM ServiceNow (HRSD) Azure DevOps (ADO) Adobe Experience Manager (AEM) Design and deliver reporting solutions that highlight: Operational performance (intake trends, incidents, SLAs) Platform health and system usage metrics Executive-level summaries for leadership reporting Develop data visualizations that are clear, compelling, and actionable. Deliver insights tailored to both executive leadership and operational teams. ADO & ServiceNow Reporting Expertise Develop reporting across: ADO (epics, features, user stories, throughput, velocity) ServiceNow (cases, incidents, requests, trend analysis, resolution metrics) Analyze data to identify: Trends and patterns Operational gaps Opportunities for process improvement AI-Driven Insights & Automation Leverage AI tools and techniques to: Automate data aggregation and reporting processes Surface predictive insights and trends Improve data quality and reporting efficiency. Recommend innovative approaches to enhance reporting capabilities and scalability Stakeholder Engagement Partner closely with HR Technology and cross-functional teams to: Gather and clarify reporting requirements. Translate business questions into analytical frameworks and outputs. Present insights and recommendations in a clear, business-friendly manner QUALIFICATIONS Required 5+ years of experience in data analytics, reporting, or business intelligence Strong experience with HR Technology platforms (Oracle Fusion HCM, ServiceNow, ADO preferred) Advanced data visualization skills (e.g., Power BI, Tableau, or similar tools) Experience integrating and aggregating data across multiple systems Strong analytical and problem-solving skills with attention to detail Ability to communicate complex data insights to both technical and non-technical stakeholders Preferred Experience working in HR Technology or enterprise platforms Familiarity with AI/ML tools for data analysis or automation Experience with executive-level reporting and dashboard creation Knowledge of Agile metrics and delivery reporting System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. MM1 MM1 Ref: Ref:
10/25/2026
Full time
Job Description Job Description Job Title: HR Technology Data & Reporting Analyst Location: Hybrid Work Model Reporting to Vienna, VA Pay Rate: $60/hr. range W2. Benefits available Position Type: Multiyear Contract Position Overview: System One IT is seeking a highly analytical and technically skilled HR Technology Data & Reporting Analyst to support our client's HR Technology team. This role will focus on creating dashboards and reports provided real-time visibility into HR Technology operations, streamlining and automating reporting processes to reduce manual effort, and developing actionable insights that drive measurable improvements in service delivery. This is an excellent opportunity for someone to make an immediate impact on HR Technology strategy and operations while working with a collaborative, high-performing team focused on innovation and continuous improvement. Key Responsibilities Data Integration & Aggregation Consolidate and integrate data across HR Technology platforms, including: Oracle Fusion HCM ServiceNow (HRSD) Azure DevOps (ADO) Adobe Experience Manager (AEM) Design and deliver reporting solutions that highlight: Operational performance (intake trends, incidents, SLAs) Platform health and system usage metrics Executive-level summaries for leadership reporting Develop data visualizations that are clear, compelling, and actionable. Deliver insights tailored to both executive leadership and operational teams. ADO & ServiceNow Reporting Expertise Develop reporting across: ADO (epics, features, user stories, throughput, velocity) ServiceNow (cases, incidents, requests, trend analysis, resolution metrics) Analyze data to identify: Trends and patterns Operational gaps Opportunities for process improvement AI-Driven Insights & Automation Leverage AI tools and techniques to: Automate data aggregation and reporting processes Surface predictive insights and trends Improve data quality and reporting efficiency. Recommend innovative approaches to enhance reporting capabilities and scalability Stakeholder Engagement Partner closely with HR Technology and cross-functional teams to: Gather and clarify reporting requirements. Translate business questions into analytical frameworks and outputs. Present insights and recommendations in a clear, business-friendly manner QUALIFICATIONS Required 5+ years of experience in data analytics, reporting, or business intelligence Strong experience with HR Technology platforms (Oracle Fusion HCM, ServiceNow, ADO preferred) Advanced data visualization skills (e.g., Power BI, Tableau, or similar tools) Experience integrating and aggregating data across multiple systems Strong analytical and problem-solving skills with attention to detail Ability to communicate complex data insights to both technical and non-technical stakeholders Preferred Experience working in HR Technology or enterprise platforms Familiarity with AI/ML tools for data analysis or automation Experience with executive-level reporting and dashboard creation Knowledge of Agile metrics and delivery reporting System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. MM1 MM1 Ref: Ref:
Job Description This position requires an active TS/SCI clearance A government contract requires that this position be restricted to U.S. citizens. You must provide documentation that you are a U.S. citizen to qualify. The Business Analyst - Operations Manager serves as a senior program analyst and subject matter expert in Planning, Programming, Budgeting, and Execution (PPBE) within the Headquarters U.S. Army Intelligence and Security Command (INSCOM) Chief Information Officer (CIO) Office. This role leads efforts in resource planning, budget development, and program execution for Information Management/Information Technology (IM/IT) programs under both the Military Intelligence Program (MIP) and National Intelligence Program (NIP). Compensation & Benefits: Estimated Starting Salary Range for Business Analyst - Operations Manager : 155-170K Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Business Analyst - Operations Manager Responsibilities Include: Lead development of multi-year IM/IT intelligence programs and submit requirements into Program Objective Memorandum (POM)/IPBS builds. Coordinate with HQDA, DAMI-IM, and DAMI-RI to justify and defend major IM/IT resource programs across Army, DIA, ODNI, and DoD. Analyze and develop IM/IT budgets for mission support, operations, maintenance, travel, and personnel costs. Monitor execution of spend plans, evaluate funding requests (OMA, OPA, UFR, OCO), and ensure compliance with financial regulations. Serve as liaison to Army HQ, DIA, ODNI, and other national agencies on resource management issues. Interpret new budgetary legislation and guidance and advise leadership on impacts to Army intelligence resources. Performs other job-related duties as assigned Business Analyst - Operations Manager Experience, Education, Skills, Abilities requested: Bachelor's degree in finance, accounting, or a business-related field. 10+ years of PPBE and POM experience, preferably with Army IT programming. Strong analytical and financial skills; attention to detail; excellent written and verbal communication. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); Excel pivot tables required. Master's degree in finance or related field and 6+ years of directly relevant experience preferred. Experience with IC/DoD IT initiatives, GFEBS, and federal financial management systems preferred. Knowledge of performance management, Army/DoD transformation initiatives, and budget execution preferred. Must pass pre-employment qualifications of Cherokee Federal Company Information: Cherokee Nation Defense Solutions (CNDS) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNDS , visit Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Senior Program Analyst Senior Budget Analyst Senior Financial Analyst Senior Cost Analyst Senior Financial Planning and Analysis (FP&A) Analyst Budgeting Financial Analysis Program Management Cost Control Fiscal Planning Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee- for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.
10/25/2026
Full time
Job Description This position requires an active TS/SCI clearance A government contract requires that this position be restricted to U.S. citizens. You must provide documentation that you are a U.S. citizen to qualify. The Business Analyst - Operations Manager serves as a senior program analyst and subject matter expert in Planning, Programming, Budgeting, and Execution (PPBE) within the Headquarters U.S. Army Intelligence and Security Command (INSCOM) Chief Information Officer (CIO) Office. This role leads efforts in resource planning, budget development, and program execution for Information Management/Information Technology (IM/IT) programs under both the Military Intelligence Program (MIP) and National Intelligence Program (NIP). Compensation & Benefits: Estimated Starting Salary Range for Business Analyst - Operations Manager : 155-170K Pay commensurate with experience. Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice. Business Analyst - Operations Manager Responsibilities Include: Lead development of multi-year IM/IT intelligence programs and submit requirements into Program Objective Memorandum (POM)/IPBS builds. Coordinate with HQDA, DAMI-IM, and DAMI-RI to justify and defend major IM/IT resource programs across Army, DIA, ODNI, and DoD. Analyze and develop IM/IT budgets for mission support, operations, maintenance, travel, and personnel costs. Monitor execution of spend plans, evaluate funding requests (OMA, OPA, UFR, OCO), and ensure compliance with financial regulations. Serve as liaison to Army HQ, DIA, ODNI, and other national agencies on resource management issues. Interpret new budgetary legislation and guidance and advise leadership on impacts to Army intelligence resources. Performs other job-related duties as assigned Business Analyst - Operations Manager Experience, Education, Skills, Abilities requested: Bachelor's degree in finance, accounting, or a business-related field. 10+ years of PPBE and POM experience, preferably with Army IT programming. Strong analytical and financial skills; attention to detail; excellent written and verbal communication. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); Excel pivot tables required. Master's degree in finance or related field and 6+ years of directly relevant experience preferred. Experience with IC/DoD IT initiatives, GFEBS, and federal financial management systems preferred. Knowledge of performance management, Army/DoD transformation initiatives, and budget execution preferred. Must pass pre-employment qualifications of Cherokee Federal Company Information: Cherokee Nation Defense Solutions (CNDS) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNDS , visit Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Senior Program Analyst Senior Budget Analyst Senior Financial Analyst Senior Cost Analyst Senior Financial Planning and Analysis (FP&A) Analyst Budgeting Financial Analysis Program Management Cost Control Fiscal Planning Legal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee- for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request. Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.
Job Description WE CANNOT SUPPORT VISA's FOR THIS ROLE AT THIS TIME AND THE ROLE IS FTE. NO C2H OR C2C IT Business Systems Analyst III - Salesforce WHAT YOU'LL DO: This role is responsible for owning and driving larger, more complex business analysis initiatives that deliver technology solutions aligned to strategic business needs. The IT Business Systems Analyst III operates with a high degree of independence, leading stakeholder engagement, driving alignment, and influencing solution decisions across enterprise systems. This role is expected to shape solutions rather than simply document requirements, and to serve as a mentor and technical resource to other analysts. ESSENTIAL DUTIES/RESPONSIBILITIES: • Lead engagement with business stakeholders to understand strategic needs, identify pain points, and drive alignment on priorities and outcomes. • Facilitate and drive stakeholder discussions, workshops, and working sessions to elicit, clarify, and confirm complex requirements. • Serve as a trusted liaison between business and IT leadership, influencing decisions and building consensus across functions. • Analyze complex business processes and system capabilities to evaluate options, recommend approaches, and shape solution direction. • Own the quality, completeness, and traceability of requirements, including functional specifications, user stories, and acceptance criteria. • Lead process mapping and gap analysis to align current and future state processes across interdependent systems. • Evaluate solution options against business needs, system capabilities, and constraints, and recommend the preferred approach. • Lead or coordinate requirements validation, testing activities, and solution readiness to ensure solutions meet business needs. • Design and oversee test scenarios and user acceptance testing (UAT), guiding others through execution and issue resolution. • Partner with technical teams to resolve complex requirements questions and ensure successful delivery of solutions. • Lead backlog refinement, sprint planning, and release activities for assigned initiatives. • Lead small to moderate initiatives or workstreams from intake through delivery, coordinating resources and dependencies. • Contribute to and help shape business analysis standards, templates, and best practices. • Influence intake and prioritization decisions for incoming work based on business value and impact. • Proactively identify, communicate, and help mitigate risks, issues, and dependencies across initiatives. • Drive continuous improvement efforts to enhance systems, processes, and delivery outcomes. • Provide formal mentoring and guidance to less experienced analysts, supporting their development and quality of work. • Champion knowledge sharing and raise the analytical capability of the broader team. • Contributes to a positive team dynamic through respectful interactions, positive contributions, and active collaboration to achieve department and organizational goals. • Incorporates AAA's vision, mission and values in day-to-day activities and behaviors; guides and motivates others to remain committed to AAA's vision mission and values. SUPERVISORY RESPONSIBILITIES: • None MINIMUM QUALIFICATIONS: • Bachelor's degree in Information Systems, Business, Computer Science, or related field, or equivalent combination of education and experience. • 5-7+ years of experience in business systems analysis, business analysis, or a related role supporting technology delivery. • Salesforce experience required, Salesforce Field Service experience preferred • Demonstrated experience leading requirements efforts and shaping solutions on complex or cross-functional initiatives. • Experience working with enterprise business applications (e.g., ERP, CRM, or similar systems). • Experience gathering, documenting, validating, and owning the traceability of business requirements. PREFERRED QUALIFICATIONS: • Formal training in business analysis, business process improvement, or related discipline. • Experience with enterprise business systems (e.g., ERP, CRM, or similar platforms). • Experience leading work in Agile or hybrid delivery environments. • Experience driving cross-functional or enterprise initiatives. CERTIFICATES, LICENSES, REGISTRATIONS: • Advanced Business Analysis certification a plus (e.g., CBAP). • Agile or delivery-related certifications a plus (e.g., Scrum, SAFe). • Experience with and/or certification in enterprise platforms relevant to the assigned area preferred. KNOWLEDGE, SKILLS, ABILITIES: • Advanced knowledge of business analysis practices, including requirements elicitation, documentation, validation, and traceability. • Ability to analyze complex business needs and translate them into structured, high-quality requirements and solution recommendations. • Deep understanding of business process concepts, system interactions, and enterprise system capabilities. • Ability to lead stakeholder engagement, drive alignment, and influence decisions across functions. • Ability to evaluate solution options and recommend approaches that balance business value, feasibility, and risk. • Strong communication and facilitation skills across technical and non-technical audiences, including leadership. • Ability to work independently, drive outcomes, and manage multiple complex priorities with minimal guidance. • Ability to mentor and develop other analysts and elevate team capability. • Ability to communicate clearly and professionally both verbally and in writing, including effective use of listening skills. • Ability to establish and maintain cooperative working relationships. • Skilled in establishing rapport and gaining the trust of others. SALARY: • Hiring Range: $98,634 - $113,424 • Discretionary bonus based on company performance BENEFITS WE OFFER: • Health insurance (medical, vision, dental and prescription drug) • Up to 22 days of Paid Time Off (PTO) in the first year • Eleven paid holidays in addition to PTO • 401(k) with Employer Match • Life, Short-Term Disability and Long-Term Disability insurance • Flexible Spending Accounts • 4 Hours of Volunteer Time Off per year • On-Demand Pay / Earned Wage Access • Free Premier RV AAA Washington Membership • Travel, Insurance, and Membership Discounts and Perks • Paid, on-going training throughout your career • THRIVE wellness program • Tax-advantaged commuter benefit • Free parking • Financial Literacy Education
10/25/2026
Full time
Job Description WE CANNOT SUPPORT VISA's FOR THIS ROLE AT THIS TIME AND THE ROLE IS FTE. NO C2H OR C2C IT Business Systems Analyst III - Salesforce WHAT YOU'LL DO: This role is responsible for owning and driving larger, more complex business analysis initiatives that deliver technology solutions aligned to strategic business needs. The IT Business Systems Analyst III operates with a high degree of independence, leading stakeholder engagement, driving alignment, and influencing solution decisions across enterprise systems. This role is expected to shape solutions rather than simply document requirements, and to serve as a mentor and technical resource to other analysts. ESSENTIAL DUTIES/RESPONSIBILITIES: • Lead engagement with business stakeholders to understand strategic needs, identify pain points, and drive alignment on priorities and outcomes. • Facilitate and drive stakeholder discussions, workshops, and working sessions to elicit, clarify, and confirm complex requirements. • Serve as a trusted liaison between business and IT leadership, influencing decisions and building consensus across functions. • Analyze complex business processes and system capabilities to evaluate options, recommend approaches, and shape solution direction. • Own the quality, completeness, and traceability of requirements, including functional specifications, user stories, and acceptance criteria. • Lead process mapping and gap analysis to align current and future state processes across interdependent systems. • Evaluate solution options against business needs, system capabilities, and constraints, and recommend the preferred approach. • Lead or coordinate requirements validation, testing activities, and solution readiness to ensure solutions meet business needs. • Design and oversee test scenarios and user acceptance testing (UAT), guiding others through execution and issue resolution. • Partner with technical teams to resolve complex requirements questions and ensure successful delivery of solutions. • Lead backlog refinement, sprint planning, and release activities for assigned initiatives. • Lead small to moderate initiatives or workstreams from intake through delivery, coordinating resources and dependencies. • Contribute to and help shape business analysis standards, templates, and best practices. • Influence intake and prioritization decisions for incoming work based on business value and impact. • Proactively identify, communicate, and help mitigate risks, issues, and dependencies across initiatives. • Drive continuous improvement efforts to enhance systems, processes, and delivery outcomes. • Provide formal mentoring and guidance to less experienced analysts, supporting their development and quality of work. • Champion knowledge sharing and raise the analytical capability of the broader team. • Contributes to a positive team dynamic through respectful interactions, positive contributions, and active collaboration to achieve department and organizational goals. • Incorporates AAA's vision, mission and values in day-to-day activities and behaviors; guides and motivates others to remain committed to AAA's vision mission and values. SUPERVISORY RESPONSIBILITIES: • None MINIMUM QUALIFICATIONS: • Bachelor's degree in Information Systems, Business, Computer Science, or related field, or equivalent combination of education and experience. • 5-7+ years of experience in business systems analysis, business analysis, or a related role supporting technology delivery. • Salesforce experience required, Salesforce Field Service experience preferred • Demonstrated experience leading requirements efforts and shaping solutions on complex or cross-functional initiatives. • Experience working with enterprise business applications (e.g., ERP, CRM, or similar systems). • Experience gathering, documenting, validating, and owning the traceability of business requirements. PREFERRED QUALIFICATIONS: • Formal training in business analysis, business process improvement, or related discipline. • Experience with enterprise business systems (e.g., ERP, CRM, or similar platforms). • Experience leading work in Agile or hybrid delivery environments. • Experience driving cross-functional or enterprise initiatives. CERTIFICATES, LICENSES, REGISTRATIONS: • Advanced Business Analysis certification a plus (e.g., CBAP). • Agile or delivery-related certifications a plus (e.g., Scrum, SAFe). • Experience with and/or certification in enterprise platforms relevant to the assigned area preferred. KNOWLEDGE, SKILLS, ABILITIES: • Advanced knowledge of business analysis practices, including requirements elicitation, documentation, validation, and traceability. • Ability to analyze complex business needs and translate them into structured, high-quality requirements and solution recommendations. • Deep understanding of business process concepts, system interactions, and enterprise system capabilities. • Ability to lead stakeholder engagement, drive alignment, and influence decisions across functions. • Ability to evaluate solution options and recommend approaches that balance business value, feasibility, and risk. • Strong communication and facilitation skills across technical and non-technical audiences, including leadership. • Ability to work independently, drive outcomes, and manage multiple complex priorities with minimal guidance. • Ability to mentor and develop other analysts and elevate team capability. • Ability to communicate clearly and professionally both verbally and in writing, including effective use of listening skills. • Ability to establish and maintain cooperative working relationships. • Skilled in establishing rapport and gaining the trust of others. SALARY: • Hiring Range: $98,634 - $113,424 • Discretionary bonus based on company performance BENEFITS WE OFFER: • Health insurance (medical, vision, dental and prescription drug) • Up to 22 days of Paid Time Off (PTO) in the first year • Eleven paid holidays in addition to PTO • 401(k) with Employer Match • Life, Short-Term Disability and Long-Term Disability insurance • Flexible Spending Accounts • 4 Hours of Volunteer Time Off per year • On-Demand Pay / Earned Wage Access • Free Premier RV AAA Washington Membership • Travel, Insurance, and Membership Discounts and Perks • Paid, on-going training throughout your career • THRIVE wellness program • Tax-advantaged commuter benefit • Free parking • Financial Literacy Education
Job Description Vaco is hiring a Guidewire Business Analyst with both BillingCenter and ClaimCenter experience for a direct hire, REMOTE role located in the EST time zone. This role will focus primarily on Guidewire ClaimCenter and BillingCenter, with secondary support for PolicyCenter initiatives. The Business Analyst will partner with business stakeholders, IT teams, and vendor partners to deliver scalable and compliant solutions across the claims and billing lifecycle. Key Responsibilities Gather, analyze, and document business and functional requirements across Claims, Billing, and Underwriting. Translate business requirements into detailed user stories, workflows, and acceptance criteria. Support Guidewire ClaimCenter processes including FNOL, claims lifecycle management, payments, reserves, correspondence, and regulatory reporting. Support Guidewire BillingCenter workflows including billing plans, invoicing, payments, collections, commissions, and financial reconciliation. Conduct gap analysis between legacy processes and Guidewire capabilities and help define solution approaches. Provide secondary support for PolicyCenter initiatives including policy issuance, endorsements, renewals, cancellations, and servicing. Support integrations and data mapping between Guidewire and external platforms, including FMCSA data, telematics providers, fleet safety/driver risk systems, and document management platforms. Partner with developers, architects, QA, and product owners throughout the Agile delivery lifecycle. Participate in backlog grooming, sprint planning, reviews, UAT, and defect triage. Required Qualifications 5+ years of Business Analyst experience within Property & Casualty insurance. 3+ years of Guidewire experience, with a strong focus on ClaimCenter and BillingCenter. Strong understanding of claims handling and billing operations. Experience within commercial auto/trucking insurance and knowledge of its regulatory environment. Experience translating complex business processes into functional requirements and user stories. Experience working within Agile delivery environments. Experience with JIRA, Confluence, or Azure DevOps. Strong communication and facilitation skills across business and technical teams. Must be located in the Eastern Time Zone. Must be authorized to work in the U.S. without current or future visa sponsorship or visa transfer. This position does not offer sponsorship or transfer. Preferred Qualifications Guidewire ClaimCenter or BillingCenter certification. Experience with Guidewire integrations, data migration, and configuration. Familiarity with FMCSA, VIN lookup services, telematics platforms, fleet safety systems, and other third-party trucking data sources. Experience supporting digital initiatives such as portals, automation, and self-service capabilities. Position Details Employment Type: Direct Hire Location: 100% Remote Time Zone: Eastern Time Zone Primary Platforms: Guidewire ClaimCenter & BillingCenter Secondary Platform: Guidewire PolicyCenter Visa Sponsorship/Transfer: Not available By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Desired Skills and Experience Guidewire, ClaimCenter, BillingCenter, Business Analysis, Business Analyst, Agile, Scrum, documentation, user stories, epics, Requirements, Requirements Analysis, Requirements gathering, elicitation, Insurance Equal Opportunity Notice Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal . Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. Lastly, you agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada only: to the extent the position for employment is not with Highspring or not otherwise noted as vacant above, candidate should be informed that this role is to replace a presently employed person at Vaco by Highspring's client. Privacy Notice Vaco by Highspring respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR and UK GDPR may access our policies here . Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here ( -use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; and other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).
10/25/2026
Full time
Job Description Vaco is hiring a Guidewire Business Analyst with both BillingCenter and ClaimCenter experience for a direct hire, REMOTE role located in the EST time zone. This role will focus primarily on Guidewire ClaimCenter and BillingCenter, with secondary support for PolicyCenter initiatives. The Business Analyst will partner with business stakeholders, IT teams, and vendor partners to deliver scalable and compliant solutions across the claims and billing lifecycle. Key Responsibilities Gather, analyze, and document business and functional requirements across Claims, Billing, and Underwriting. Translate business requirements into detailed user stories, workflows, and acceptance criteria. Support Guidewire ClaimCenter processes including FNOL, claims lifecycle management, payments, reserves, correspondence, and regulatory reporting. Support Guidewire BillingCenter workflows including billing plans, invoicing, payments, collections, commissions, and financial reconciliation. Conduct gap analysis between legacy processes and Guidewire capabilities and help define solution approaches. Provide secondary support for PolicyCenter initiatives including policy issuance, endorsements, renewals, cancellations, and servicing. Support integrations and data mapping between Guidewire and external platforms, including FMCSA data, telematics providers, fleet safety/driver risk systems, and document management platforms. Partner with developers, architects, QA, and product owners throughout the Agile delivery lifecycle. Participate in backlog grooming, sprint planning, reviews, UAT, and defect triage. Required Qualifications 5+ years of Business Analyst experience within Property & Casualty insurance. 3+ years of Guidewire experience, with a strong focus on ClaimCenter and BillingCenter. Strong understanding of claims handling and billing operations. Experience within commercial auto/trucking insurance and knowledge of its regulatory environment. Experience translating complex business processes into functional requirements and user stories. Experience working within Agile delivery environments. Experience with JIRA, Confluence, or Azure DevOps. Strong communication and facilitation skills across business and technical teams. Must be located in the Eastern Time Zone. Must be authorized to work in the U.S. without current or future visa sponsorship or visa transfer. This position does not offer sponsorship or transfer. Preferred Qualifications Guidewire ClaimCenter or BillingCenter certification. Experience with Guidewire integrations, data migration, and configuration. Familiarity with FMCSA, VIN lookup services, telematics platforms, fleet safety systems, and other third-party trucking data sources. Experience supporting digital initiatives such as portals, automation, and self-service capabilities. Position Details Employment Type: Direct Hire Location: 100% Remote Time Zone: Eastern Time Zone Primary Platforms: Guidewire ClaimCenter & BillingCenter Secondary Platform: Guidewire PolicyCenter Visa Sponsorship/Transfer: Not available By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Desired Skills and Experience Guidewire, ClaimCenter, BillingCenter, Business Analysis, Business Analyst, Agile, Scrum, documentation, user stories, epics, Requirements, Requirements Analysis, Requirements gathering, elicitation, Insurance Equal Opportunity Notice Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal . Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. Lastly, you agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada only: to the extent the position for employment is not with Highspring or not otherwise noted as vacant above, candidate should be informed that this role is to replace a presently employed person at Vaco by Highspring's client. Privacy Notice Vaco by Highspring respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here . Virginia residents may access our state specific policies here . Residents of all other states may access our policies here . Canadian residents may access our policies in English here and in French here . Residents of countries governed by GDPR and UK GDPR may access our policies here . Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here ( -use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; and other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).
Job Description Technical Analyst (Garrison) This position requires an active Secret clearance to start A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify The Technical Analyst (Garrison) provides technical and geospatial systems support for the PACAF GeoBase program at Headquarters Pacific Air Forces (HQ PACAF), Joint Base Pearl Harbor-Hickam (JBPHH), Hawaii. This Mission Essential position supports enterprise GIS capabilities, installation management, and expeditionary operations across the Indo-Pacific. The analyst works with government personnel to maintain GeoBase systems, manage geospatial data, troubleshoot technical issues, and support mission readiness. Compensation & Benefits: Estimated Starting Salary Range: $90,000-$100,000 Pay commensurate with experience. Full-time benefits include Medical, Dental, Vision, 401(k), Paid Time Off, and other company benefits. Technical Analyst (Expeditionary) Responsibilities Include: • Support PACAF GeoBase enterprise GIS operations. • Maintain and administer ArcGIS Enterprise, ArcGIS Pro, and related GeoBase applications. • Analyze technical requirements and recommend solutions. • Manage and validate enterprise geospatial data. • Perform data quality assurance (QA/QC) and metadata management. • Support software installations, upgrades, testing, and configuration management. • Troubleshoot applications, databases, and system issues. • Coordinate with system administrators, database administrators, and cybersecurity teams. • Develop technical documentation and standard operating procedures. • Provide technical support and user training. • Support contingency, disaster recovery, and continuity of operations activities. • Prepare technical reports and briefings for leadership. • Support Mission Essential operations as required. • Perform other duties as assigned. Experience, Education, Skills, & Abilities Requested: • Bachelor's degree in GIS, Computer Science, Information Technology, Engineering, Geography, or related field. Equivalent experience may be substituted. • 5+ years of experience supporting DoD GIS, GeoBase, or enterprise IT systems. • Experience with ArcGIS Enterprise and ArcGIS Pro. • Experience managing geospatial databases and enterprise GIS data. • Knowledge of SQL Server, PostgreSQL, or Oracle databases. • Experience supporting Air Force or DoD geospatial programs preferred. • Familiarity with RMF, STIGs, and DoD cybersecurity requirements. • Strong analytical, troubleshooting, and communication skills. • Experience developing technical documentation and SOPs. • Ability to support multiple projects in a fast-paced environment. • Active Secret clearance required. Company Information: Cherokee Nation Defense Solutions (CNDS) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNDS, visit Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: • Senior Enterprise GIS Engineer • Principal GIS Engineer • Senior Geospatial Systems Engineer • Senior Enterprise Geospatial Engineer • Lead GIS Systems Engineer • Principal Technical Analyst - GIS • Senior GeoBase Engineer • Enterprise GIS Administrator • Senior ArcGIS Enterprise Administrator • Geospatial Infrastructure Engineer Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations.
10/25/2026
Full time
Job Description Technical Analyst (Garrison) This position requires an active Secret clearance to start A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify The Technical Analyst (Garrison) provides technical and geospatial systems support for the PACAF GeoBase program at Headquarters Pacific Air Forces (HQ PACAF), Joint Base Pearl Harbor-Hickam (JBPHH), Hawaii. This Mission Essential position supports enterprise GIS capabilities, installation management, and expeditionary operations across the Indo-Pacific. The analyst works with government personnel to maintain GeoBase systems, manage geospatial data, troubleshoot technical issues, and support mission readiness. Compensation & Benefits: Estimated Starting Salary Range: $90,000-$100,000 Pay commensurate with experience. Full-time benefits include Medical, Dental, Vision, 401(k), Paid Time Off, and other company benefits. Technical Analyst (Expeditionary) Responsibilities Include: • Support PACAF GeoBase enterprise GIS operations. • Maintain and administer ArcGIS Enterprise, ArcGIS Pro, and related GeoBase applications. • Analyze technical requirements and recommend solutions. • Manage and validate enterprise geospatial data. • Perform data quality assurance (QA/QC) and metadata management. • Support software installations, upgrades, testing, and configuration management. • Troubleshoot applications, databases, and system issues. • Coordinate with system administrators, database administrators, and cybersecurity teams. • Develop technical documentation and standard operating procedures. • Provide technical support and user training. • Support contingency, disaster recovery, and continuity of operations activities. • Prepare technical reports and briefings for leadership. • Support Mission Essential operations as required. • Perform other duties as assigned. Experience, Education, Skills, & Abilities Requested: • Bachelor's degree in GIS, Computer Science, Information Technology, Engineering, Geography, or related field. Equivalent experience may be substituted. • 5+ years of experience supporting DoD GIS, GeoBase, or enterprise IT systems. • Experience with ArcGIS Enterprise and ArcGIS Pro. • Experience managing geospatial databases and enterprise GIS data. • Knowledge of SQL Server, PostgreSQL, or Oracle databases. • Experience supporting Air Force or DoD geospatial programs preferred. • Familiarity with RMF, STIGs, and DoD cybersecurity requirements. • Strong analytical, troubleshooting, and communication skills. • Experience developing technical documentation and SOPs. • Ability to support multiple projects in a fast-paced environment. • Active Secret clearance required. Company Information: Cherokee Nation Defense Solutions (CNDS) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNDS, visit Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply. Similar searchable job titles: • Senior Enterprise GIS Engineer • Principal GIS Engineer • Senior Geospatial Systems Engineer • Senior Enterprise Geospatial Engineer • Lead GIS Systems Engineer • Principal Technical Analyst - GIS • Senior GeoBase Engineer • Enterprise GIS Administrator • Senior ArcGIS Enterprise Administrator • Geospatial Infrastructure Engineer Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law. Many of our job openings require access to government buildings or military installations.
Job Description Job Summary Client is seeking a Security Operations Center (SOC) Analyst II to support mission-critical cybersecurity operations through continuous network monitoring, security event analysis, incident detection and response, and the use of SIEM tools to maintain the security and availability of enterprise systems. Responsibilities This role requires being onsite five days a week Monitor all identified devices and applications via provided dashboards on program networks Perform event and incident management in accordance with established processes and procedures Conduct backup and recovery procedures as needed Analyze network events within all program networks Report outages or incidents following guidelines and procedures Responsible for security event monitoring utilizing SIEM toolsets Detect, analyze, and respond to incidents, coordinate with other stakeholders for containing, eradicating, and recovering from an incident Utilize security and operation analytics tools for log collection, analysis, and alerting Perform additional tasks or duties as directed by the NOSC Lead Provide Mobile Phone support to include activating and deactivating SIM cards Other duties as assigned Qualifications Bachelor's degree. Associate's degree with 2+ years relevant experience or 4 years relevant experience may substitute 2 years relevant experience DoD Top Secret Clearance with SCI eligibility is required DoD IAT Level II Certification is required Experience investigating and responding to cybersecurity incidents Knowledge of network protocols, operating systems, endpoint security, and cyber threat methodologies Strong analytical, problem-solving, and communication skills Ability to work effectively in a fast-paced, mission-critical environment. Knowledge, Skills and Abilities Experience supporting a 24x7 SOC/NOSC environment for government or commercial clients. Hands-on experience with a variety of the following technologies: Splunk Palo Alto Networks Microsoft Defender Carbon Black Cisco ASA F5 FireEye NetWitness Wireshark Nessus ExtraHop OpenText NDR XSOAR McAfee ePO Snort Stealthwatch IronPort tcpdump Familiarity with cyber threat intelligence, attack methodologies, and defensive cyber operations. Understanding of network operating systems, service management processes, and operational performance metrics.
10/25/2026
Full time
Job Description Job Summary Client is seeking a Security Operations Center (SOC) Analyst II to support mission-critical cybersecurity operations through continuous network monitoring, security event analysis, incident detection and response, and the use of SIEM tools to maintain the security and availability of enterprise systems. Responsibilities This role requires being onsite five days a week Monitor all identified devices and applications via provided dashboards on program networks Perform event and incident management in accordance with established processes and procedures Conduct backup and recovery procedures as needed Analyze network events within all program networks Report outages or incidents following guidelines and procedures Responsible for security event monitoring utilizing SIEM toolsets Detect, analyze, and respond to incidents, coordinate with other stakeholders for containing, eradicating, and recovering from an incident Utilize security and operation analytics tools for log collection, analysis, and alerting Perform additional tasks or duties as directed by the NOSC Lead Provide Mobile Phone support to include activating and deactivating SIM cards Other duties as assigned Qualifications Bachelor's degree. Associate's degree with 2+ years relevant experience or 4 years relevant experience may substitute 2 years relevant experience DoD Top Secret Clearance with SCI eligibility is required DoD IAT Level II Certification is required Experience investigating and responding to cybersecurity incidents Knowledge of network protocols, operating systems, endpoint security, and cyber threat methodologies Strong analytical, problem-solving, and communication skills Ability to work effectively in a fast-paced, mission-critical environment. Knowledge, Skills and Abilities Experience supporting a 24x7 SOC/NOSC environment for government or commercial clients. Hands-on experience with a variety of the following technologies: Splunk Palo Alto Networks Microsoft Defender Carbon Black Cisco ASA F5 FireEye NetWitness Wireshark Nessus ExtraHop OpenText NDR XSOAR McAfee ePO Snort Stealthwatch IronPort tcpdump Familiarity with cyber threat intelligence, attack methodologies, and defensive cyber operations. Understanding of network operating systems, service management processes, and operational performance metrics.
Job Description eNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with Technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Our Consulting Workforce is encouraged to enjoy career fulfillment in the form of challenging engagements, schedule flexibility, and paid training/certifications. Successful outcomes start and finish with eNGINE. eNGINE is seeking a Technical Business Systems Analyst to support a client in the Pittsburgh area. This individual will play a key role in gathering and documenting business requirements, establishing structured testing practices, and ensuring enterprise technology solutions meet business needs. The ideal candidate will bring a combination of technical business analysis and quality assurance experience, with strong SQL skills and hands-on experience developing test plans, managing requirements traceability, and coordinating user acceptance testing (UAT). Responsibilities: Gather, analyze, and document business, functional, and technical requirements in collaboration with stakeholders and development teams. Translate business requirements into detailed test plans, test cases, acceptance criteria, and testing documentation. Establish and maintain requirements traceability to ensure test cases align with documented business needs. Coordinate and facilitate user acceptance testing (UAT), working closely with business users to validate system functionality. Utilize SQL to perform data validation, reconciliation, and troubleshooting across enterprise applications and integrations. Develop and execute functional, integration, regression, and data validation testing. Identify, document, prioritize, and track defects through resolution. Support enterprise system implementations, ERP initiatives, application integrations, and data migration projects. Leverage Azure DevOps (ADO) for requirements management, test planning, defect tracking, and reporting. Collaborate with technical teams, business stakeholders, and external vendors to ensure successful project delivery. Contribute to the development of standardized QA processes, testing documentation, and best practices. Provide guidance and training to team members and business users on testing processes and tools. Requirements: 3+ years of experience in technical business analysis, quality assurance, software testing, or a related role. Strong experience gathering and documenting requirements and translating them into testable scenarios. Hands-on experience developing formal test plans, test cases, and requirements traceability documentation. Proficiency in SQL for data analysis, validation, and reconciliation. Experience coordinating UAT and working directly with business stakeholders. Understanding of the software development lifecycle (SDLC), testing methodologies, and defect management processes. Experience with Azure DevOps (ADO) or similar requirements and test management tools preferred. Strong analytical, problem-solving, and communication skills. Ability to work independently, manage competing priorities, and introduce process improvements. Experience supporting ERP implementations, system integrations, or data migrations is preferred. Background in transportation, logistics, field services, or operational business systems is a plus.
10/25/2026
Full time
Job Description eNGINE builds Technical Teams. We are a Solutions and Placement firm shaped by decades of interaction with Technical professionals. Our inspiration is continuous learning and engagement with the markets we serve, the talent we represent, and the teams we build. Our Consulting Workforce is encouraged to enjoy career fulfillment in the form of challenging engagements, schedule flexibility, and paid training/certifications. Successful outcomes start and finish with eNGINE. eNGINE is seeking a Technical Business Systems Analyst to support a client in the Pittsburgh area. This individual will play a key role in gathering and documenting business requirements, establishing structured testing practices, and ensuring enterprise technology solutions meet business needs. The ideal candidate will bring a combination of technical business analysis and quality assurance experience, with strong SQL skills and hands-on experience developing test plans, managing requirements traceability, and coordinating user acceptance testing (UAT). Responsibilities: Gather, analyze, and document business, functional, and technical requirements in collaboration with stakeholders and development teams. Translate business requirements into detailed test plans, test cases, acceptance criteria, and testing documentation. Establish and maintain requirements traceability to ensure test cases align with documented business needs. Coordinate and facilitate user acceptance testing (UAT), working closely with business users to validate system functionality. Utilize SQL to perform data validation, reconciliation, and troubleshooting across enterprise applications and integrations. Develop and execute functional, integration, regression, and data validation testing. Identify, document, prioritize, and track defects through resolution. Support enterprise system implementations, ERP initiatives, application integrations, and data migration projects. Leverage Azure DevOps (ADO) for requirements management, test planning, defect tracking, and reporting. Collaborate with technical teams, business stakeholders, and external vendors to ensure successful project delivery. Contribute to the development of standardized QA processes, testing documentation, and best practices. Provide guidance and training to team members and business users on testing processes and tools. Requirements: 3+ years of experience in technical business analysis, quality assurance, software testing, or a related role. Strong experience gathering and documenting requirements and translating them into testable scenarios. Hands-on experience developing formal test plans, test cases, and requirements traceability documentation. Proficiency in SQL for data analysis, validation, and reconciliation. Experience coordinating UAT and working directly with business stakeholders. Understanding of the software development lifecycle (SDLC), testing methodologies, and defect management processes. Experience with Azure DevOps (ADO) or similar requirements and test management tools preferred. Strong analytical, problem-solving, and communication skills. Ability to work independently, manage competing priorities, and introduce process improvements. Experience supporting ERP implementations, system integrations, or data migrations is preferred. Background in transportation, logistics, field services, or operational business systems is a plus.