Travel System Support Technician

Install, remove, and maintain IT systems at retail travel center sites, including network infrastructure, point-of-sale equipment, computers, servers, printers, and low-voltage cabling. Troubleshoot technical issues, verify installations meet business and compliance requirements, and provide on-site support. The role is based in Knoxville and requires frequent travel to job sites.

Responsibilities

• Install and remove network infrastructure, POS systems, computers, servers, printers, and other site devices.
• Install and maintain low-voltage data, voice, and IT infrastructure cabling.
• Troubleshoot and maintain end-user technology and site equipment.
• Validate requirements and confirm solutions meet business expectations and compliance standards.
• Provide on-site support and coordinate with technical and nontechnical stakeholders.
• Travel to sites and perform installations while following safety and established work guidelines.

Required Skills

• Low-voltage cabling installation
• Network infrastructure installation
• POS system installation and support
• PC and laptop support
• Windows Server
• Active Directory
• Microsoft Azure
• Microsoft Entra
• Microsoft Office 365
• Service
• Now ticket management