Data Center Operations Supervisor

GXO Logistics is seeking a Data Center Operations Supervisor to lead critical infrastructure supporting our transportation and warehousing solutions. In this role, you will oversee day-to-day data center operations, ensuring high availability, safety and security for servers, storage and network systems that power our global logistics platforms. You'll supervise a team of technicians, manage maintenance, monitoring and incident response, and partner closely with IT, transportation and warehouse leaders. Leveraging automation, analytics and best-practice processes, you'll drive continuous improvement, support new technology deployments and help shape the future of GXO's data-driven supply chain operations. GXO offers competitive pay, comprehensive benefits and clear pathways to grow your career.

Responsibilities

• Supervise daily data center operations within GXO logistics facilities to ensure high availability and performance
• Coordinate maintenance, monitoring and incident response for servers, storage, and network equipment
• Implement and enforce safety, security and compliance standards across the data center
• Schedule and lead technicians, assign workloads and track KPIs for uptime and service quality
• Collaborate with transportation, warehousing and IT teams to support logistics applications and WMS/TMS platforms
• Review system alerts, performance dashboards and tickets, driving timely root-cause analysis and resolution
• Support deployment of automation, robotics and warehouse technology that depend on data center infrastructure
• Maintain documentation, SOPs, asset inventories and change management records
• Train and mentor staff on operational procedures, tools and best practices
• Contribute to capacity planning, disaster recovery testing and continuous improvement projects

Required Skills

• Data center infrastructure management (power, cooling, racks, cabling)
• Server and storage administration
• Network monitoring and troubleshooting
• Incident, problem and change management
• ITIL-based operational processes
• Use of DCIM and system monitoring tools
• Disaster recovery and business continuity planning
• Technical team leadership and scheduling
• Root-cause analysis and performance tuning
• Documentation and SOP development