IT Site Lead

Leidos seeks an IT Site Lead to own day-to-day technology operations at a key customer location. In this role you will oversee on-site infrastructure, endpoints, networking, and user support to ensure secure, reliable services for mission-critical programs. You'll coordinate a small technical team, manage tickets and incidents, and serve as the primary IT point of contact for customer stakeholders. Responsibilities include supervising vendors, enforcing cybersecurity and compliance standards, supporting hardware/software lifecycle, and driving continuous improvement. This hybrid role offers growth, strong benefits, and exposure to complex national security and engineering environments.

Responsibilities

• Lead day-to-day IT operations at the assigned Leidos or customer site
• Serve as primary IT point of contact for site leadership and key stakeholders
• Oversee infrastructure, endpoints, networking, and user support to ensure uptime and performance
• Manage and prioritize incident, request, and problem tickets using ITIL-based processes
• Coordinate and mentor on-site IT staff or vendors to meet SLAs and quality standards
• Implement and enforce cybersecurity, compliance, and access control policies
• Support hardware and software lifecycle, including imaging, patching, and upgrades
• Collaborate with corporate IT and engineering teams on projects and escalations
• Track metrics, report on site health, and recommend continuous improvement initiatives
• Ensure alignment of site IT services with mission, security, and customer requirements

Required Skills

• IT infrastructure management
• Windows and Linux administration
• Network administration
• Cybersecurity best practices
• ITIL service management
• Cloud platforms (AWS/Azure)
• Endpoint management (SCCM/Intune)
• Vendor and contract management
• Incident and problem management
• Technical project management