162 jobs found

Description: Ready to Bmore? If you're the tech other techs turn to when things get complicated - and you're just as comfortable explaining the fix to a client as finding it - we'd love to meet you. Bmore Technology is looking for a Systems Administrator to join our service team in White Marsh as our Level 2 escalation point: the person who takes on the complex problems, keeps client networks healthy, and helps our Level 1 team grow. Who We Are Founded in 2004, Bmore Technology is a managed IT services provider supporting businesses across the Baltimore region and the Myrtle Beach and Charleston areas of South Carolina. Our mission is simple: help businesses be more, with technology that solves problems and makes an impact. We've built our culture on learning, ambition, vision, and integrity - we invest in each other, and we're invested in our clients. We want the best of the best - people who come here to learn, grow, and expand their careers. And if that growth one day leads you to something even better for you and your family, we'll be the first to cheer you on. What You'll Do Own the escalations - take on the complex technical problems our Level 1 team hands up, and see them through to resolution Talk directly with clients - explain what's happening in plain language and work toward solutions together Keep client networks healthy - maintain network design and integrity, spot technical risks early, and drive down reactive tickets Shape how we work - help build our Standards Library and contribute to incident-management best practices Coordinate complex projects and mentor teammates along the way Share the on-call rotation for after-hours support Pay & Benefits Salary of $55,000 - $70,000 per year, based on experience, degree(s), and certifications Medical, dental, and vision coverage for full-time employees, plus telemedicine access and a Health Savings Account option Work-from-home flexibility based on your needs and the on-call schedule - home base is our White Marsh office 401(k) retirement plan with company matching Quarterly bonuses based on company profitability, plus additional end-of-year bonus opportunities Paid time off and paid holidays Requirements: Previous MSP or IT consulting experience - you'll support many different clients with very different environments, and thriving in that variety is a skill of its own 2-3 years of hands-on IT experience with multiple technical certifications (Microsoft, CompTIA, networking, or security) Genuine comfort talking with clients - you can walk a non-technical person through a technical problem and make them feel taken care of Advanced troubleshooting instincts - you're the person others hand the hard tickets to A bachelor's degree in IT or a related field is preferred - strong experience and certifications matter most Organization, attention to detail, and self-motivation Compensation details: 0 Yearly Salary PId2589f6-

Description: Ready to Bmore? If you're the tech other techs turn to when things get complicated - and you're just as comfortable explaining the fix to a client as finding it - we'd love to meet you. Bmore Technology is looking for a Systems Administrator to join our service team in White Marsh as our Level 2 escalation point: the person who takes on the complex problems, keeps client networks healthy, and helps our Level 1 team grow. Who We Are Founded in 2004, Bmore Technology is a managed IT services provider supporting businesses across the Baltimore region and the Myrtle Beach and Charleston areas of South Carolina. Our mission is simple: help businesses be more, with technology that solves problems and makes an impact. We've built our culture on learning, ambition, vision, and integrity - we invest in each other, and we're invested in our clients. We want the best of the best - people who come here to learn, grow, and expand their careers. And if that growth one day leads you to something even better for you and your family, we'll be the first to cheer you on. What You'll Do Own the escalations - take on the complex technical problems our Level 1 team hands up, and see them through to resolution Talk directly with clients - explain what's happening in plain language and work toward solutions together Keep client networks healthy - maintain network design and integrity, spot technical risks early, and drive down reactive tickets Shape how we work - help build our Standards Library and contribute to incident-management best practices Coordinate complex projects and mentor teammates along the way Share the on-call rotation for after-hours support Pay & Benefits Salary of $55,000 - $70,000 per year, based on experience, degree(s), and certifications Medical, dental, and vision coverage for full-time employees, plus telemedicine access and a Health Savings Account option Work-from-home flexibility based on your needs and the on-call schedule - home base is our White Marsh office 401(k) retirement plan with company matching Quarterly bonuses based on company profitability, plus additional end-of-year bonus opportunities Paid time off and paid holidays Requirements: Previous MSP or IT consulting experience - you'll support many different clients with very different environments, and thriving in that variety is a skill of its own 2-3 years of hands-on IT experience with multiple technical certifications (Microsoft, CompTIA, networking, or security) Genuine comfort talking with clients - you can walk a non-technical person through a technical problem and make them feel taken care of Advanced troubleshooting instincts - you're the person others hand the hard tickets to A bachelor's degree in IT or a related field is preferred - strong experience and certifications matter most Organization, attention to detail, and self-motivation Compensation details: 0 Yearly Salary PId2589f6-

Job Description Job Description Hansen Gress is a fast-growing, Alaska-based Managed Services Provider with deep roots in Juneau and active expansion into Anchorage. We're 30 people today, scaling quickly, and investing in the people and systems needed to serve our clients with consistency and excellence. We run lean, trust our team, and believe in leadership that works alongside people-not above them. We're relationship-first, execution-focused, and allergic to bureaucracy. If you want to own your work, improve how things get done, and grow into something bigger, this is the right place. The Role The MSP Technical Lead (L3) is our highest individual-contributor technical role and one of the most important seats in the company. You will operate across our three core technical functions-Help Desk, Projects, and Centralized Services-but will typically be hired into one or two concentrated areas. In this role, you'll be the person we trust with our hardest problems, most complex client environments, and most critical escalations. You're the person who holds the line when things get hard and makes things better when they're not. This isn't just a "senior tech" role. You're expected to identify patterns across clients, build and improve processes, reduce key-person risk through documentation and training, and proactively raise the technical bar across the team. You bring structure and repeatability to everything you touch. Successful and consistent performance at this level will position you for future leadership and specialization opportunities, including roles like Onboarding Manager, Help Desk Manager, Centralized Services Manager, and others as the company grows. What You'll Do Technical Execution Take ownership of complex, high-priority escalations from L1 and L2 technicians across Help Desk, Project, and Centralized Services functions. Resolve advanced issues involving Windows Server environments, Microsoft 365, Active Directory, Group Policy, DNS, and enterprise security configurations. Configure, maintain, and support virtualization platforms including Hyper-V-VM builds, migrations, and ongoing maintenance. Administer and troubleshoot Azure Virtual Desktop (AVD) environments and related Microsoft cloud technologies. Configure and troubleshoot firewalls, switches, VLANs, VPN connectivity, and LAN/WAN infrastructure across platforms including SonicWall and Ubiquiti. Utilize PowerShell and CMD scripting for automation, troubleshooting, and system administration tasks. Leverage AI tools actively and fluently to force-multiply your output-whether that's accelerating documentation, automating repetitive work, diagnosing complex issues faster, or building better client-facing materials. At L3, AI proficiency is a professional expectation, not a nice-to-have. Anticipate technical risks before they become client problems-evaluate business impact, flag issues proactively, and maintain clear records of outcomes and contributions. Process, Documentation & Knowledge Create and improve processes-not just follow them. At L3, you're expected to lead documentation standards and build repeatable systems that reduce key-man risk. Actively train and teach teammates. You're responsible for helping others grow, not just solving problems yourself. Build playbooks, standardize delivery, and identify opportunities for automation that improve consistency and scale across the team. Document client environments, recurring issues, and resolutions so that institutional knowledge lives in the system, not just in your head. Communication & Client Experience Communicate clearly and proactively with clients and internal staff-especially in high-pressure situations where confidence and clarity matter most. Set and manage client expectations accurately, keeping relevant stakeholders informed on timelines, risks, and progress. Communicate trends, risks, and service improvements upward to leadership with context and clarity. Understand your clients' businesses, not just their technology. L3 technicians are expected to know how a client operates, what matters to their leadership, and how a technical issue or recommendation translates into real business impact. Represent Hansen Gress professionally in every client interaction-this role carries real weight in how clients experience us. Ownership & Accountability Own your outcomes-not just your tasks. You're accountable for the quality, completeness, and follow-through on everything you touch. Prioritize effectively across competing demands. Help Desk volume, project timelines, and centralized service delivery all require judgment about what matters most. Proactively identify what's not working-across your own work, team processes, and client environments-and do something about it. Mentor junior technicians and invest in their development as a direct expression of your own leadership potential. Who You Are You have substantial IT support experience-typically 5-10+ years-with meaningful time in an MSP or IT services environment. We care more about the depth of what you've built and solved than the number of years on your resume. You've earned the L3 designation through demonstrated capability-not just tenure. You operate at this level consistently, not occasionally. You identify patterns across tickets and client environments and use them to prevent problems, not just react to them. You're a strong communicator in both directions-clear with clients, and clear with leadership. You don't let things fall through the cracks silently. You take documentation seriously. You understand that knowledge trapped in one person's head is a liability, and you build systems that outlast any individual. You mentor others naturally. Sharing what you know isn't a burden-it's part of how you define doing a good job. You're organized, detail-oriented, and process-driven-but you can also move fast when the situation calls for it. You're adaptable. In an MSP environment, no two days are the same, and you're energized rather than frustrated by that reality. You are a recognized subject matter expert across the full Hansen Gress technology stack-not a generalist who knows a little about everything, but someone the team and our clients can point to and say "ask them." You hold deep, current, hands-on expertise across the platforms and disciplines we deliver. You are technically reliable-the kind of person who doesn't speculate out loud, doesn't guess under pressure, and doesn't put wrong information into the world. At L3, the team and our clients defer to you. That trust is earned and protected by a consistent commitment to getting it right. Living in Alaska is either a passion of yours or a dream you want to fulfill. We are looking for someone who is "all in" on Alaska and fits our team and culture. Technical Qualifications Deep, hands-on expertise in Microsoft 365/O365 administration-including Exchange Online, Teams, SharePoint, Intune, Entra ID (Azure AD), licensing management, and tenant-level configuration and troubleshooting. Hands-on experience managing Hyper-V environments, including VM builds, migrations, and maintenance. Strong understanding of LAN/WAN networking with experience configuring and troubleshooting VLANs, managed switches, and connectivity issues across platforms such as Ubiquiti and SonicWall. Advanced experience configuring and troubleshooting firewalls, including routing, VPN, access policies, and network segmentation. Experience administering Azure Virtual Desktop (AVD) and Microsoft 365 cloud technologies. Basic to intermediate scripting and automation experience using PowerShell and CMD. What You'll Need Ability to pass a basic background check for airport security badging Valid driver's license (or willingness to get one) and the ability to drive. Driver policies apply. Where You'll Work Must be based in Juneau or Anchorage, Alaska This role requires regular face-to-face collaboration in Juneau, Anchorage, and other Alaska communities. This is NOT a fully remote position What's In It For You Full-time role Salary: $100,000-$125,000 a year, depending on experience Health insurance (with vision coverage) Retirement plans Work in Juneau or Anchorage with relocation assistance Why You'll Want to Work with Us Employee satisfaction and growth are important to us! We are committed to helping employees dedicate part of their paid time to personal growth through courses and certifications relevant to their specific interests, research and development, and team-building opportunities. See what else our current employees have to say. Hansen Gress is committed to equal treatment and opportunities for all employees and job applicants. We are dedicated to building an inclusive and diverse company and have no tolerance for discrimination or harassment. We strive to provide meaningful opportunities for all, particularly those who have been traditionally marginalized in tech fields.

Job DescriptionJob DescriptionReports to: VP, Enterprise Planning & Technology Location: Nampa, ID About the Role Gymreapers is entering its next phase of growth, and we are building the technology capability required to support it. The Senior Manager, Information Technology will be responsible for establishing and leading Gymreapers' enterprise IT capability across cybersecurity, infrastructure, enterprise applications, integrations, architecture, IT operations, technology governance and third-party technology partners. This is a broad, hands-on leadership role for someone who can operate comfortably at both the strategic and technical level. The successful candidate will help define where Gymreapers needs to go, while also being willing and able to get into the details required to solve problems and build the foundations of a scalable technology organization. This person will inherit an environment that has grown quickly and successfully through a combination of SaaS platforms, internal expertise and external partners. The opportunity is to bring those capabilities together into a deliberate, secure and scalable technology operating model without introducing unnecessary complexity or bureaucracy. What You'll Own Technology Strategy & Architecture Develop and execute Gymreapers' enterprise technology roadmap in partnership with business leadership. Establish a clear understanding of the current application and integration landscape and define a scalable target architecture. Lead technical strategy for major enterprise-platform decisions, including the future evolution of ERP, WMS, financial, commerce, planning and integration capabilities. Cybersecurity & Risk Establish the foundational cybersecurity program for Gymreapers, including identity and access management, MFA, privileged access, endpoint security, security monitoring, vulnerability management, incident response and security awareness. Partner with Legal, HR and business leaders on privacy, data protection, business continuity and technology risk. Ensure security controls remain appropriate for a fast-growing business without unnecessarily slowing it down. Enterprise Applications Provide technical ownership and governance across Gymreapers' enterprise application portfolio, including ERP, WMS, finance, commerce and other critical SaaS platforms. Establish clear business and technical ownership, access controls, lifecycle management and application roadmaps. Partner with functional leaders to ensure technology enables well-defined business processes rather than simply automating existing practices. Integrations & Automation Own the architecture, reliability and governance of integrations across the enterprise. Establish monitoring and operational ownership for critical data and transaction flows. Reduce unnecessary point-to-point complexity over time and define the appropriate integration strategy as Gymreapers' enterprise platform architecture evolves. IT Operations & Infrastructure Own the overall employee technology experience, including endpoints, Google Workspace, networks, collaboration platforms, access and workplace technology. Lead and hold accountable Gymreapers' managed-service and technology partners. Establish scalable onboarding, offboarding, device-management, support and escalation processes. Technology Governance & Financial Management Partner with Finance to establish visibility and governance over technology spend. Develop standards for SaaS procurement, licensing, renewals and vendor management. Ensure critical systems have defined owners, support expectations, recovery requirements and appropriate change controls. Build useful governance that protects the business without creating unnecessary bureaucracy. Business Continuity & Reliability Establish business-critical system classifications, recovery objectives, backup validation, disaster recovery and business-continuity capabilities. Develop appropriate operational readiness for peak trading periods and major business events. Ensure failures are detected quickly and resolved through clear ownership and escalation rather than organizational firefighting. What Success Looks Like During the first 12 months, this person will have materially changed how Gymreapers manages technology. Critical security gaps will have been addressed and foundational controls established. Employees will have a consistent onboarding and offboarding experience, with appropriate access to company systems and data. Critical applications and integrations will have clear owners, documentation, monitoring and support models. Gymreapers will have visibility into its technology estate, vendors and spend. Technology issues will increasingly be resolved through defined support and escalation processes rather than pulling employees and executives away from their primary responsibilities. Most importantly, the Senior Manager will help establish the architecture and technology strategy required for Gymreapers' next stage of growth, including playing a central role in the evaluation and implementation of the company's future enterprise platform ecosystem. What We're Looking For Significant experience leading broad enterprise IT capabilities in a growing organization. Strong working knowledge of cybersecurity fundamentals, identity and access management, endpoint management, networking and cloud/SaaS security. Experience owning or supporting enterprise business applications such as ERP, WMS, financial, commerce and supply-chain platforms. Experience designing, managing or governing enterprise integrations and APIs. Demonstrated ability to develop technology architecture and translate business requirements into pragmatic technical solutions. Experience managing MSPs, implementation partners, software vendors and other third parties. Experience establishing IT governance, policies and operational processes in an organization where they may not already exist. Strong understanding of disaster recovery, business continuity, incident management and operational resilience. Commercial mindset with the ability to balance risk, capability, speed and cost. Ability to communicate complex technology issues clearly to non-technical executives and business leaders. Comfortable operating in a hands-on environment where the leader may need to move from strategic planning to technical troubleshooting in the same day. Strong bias toward action and an ability to create structure without creating bureaucracy. Experience supporting high-growth consumer, e-commerce, retail, apparel or omnichannel businesses would be particularly valuable. Gymreapers LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law. Powered by JazzHR dJQUTMd1x8

Job DescriptionJob DescriptionM&A IT Technical Project Manager Location: Santa Clara Office - Hybrid Number of Positions: 1 The M&A IT Technical Project Manager leads hands-on technical execution for mergers, acquisitions, and divestitures from deal closing through post-merger integration. You will own the full scope of IT infrastructure integration driving seamless Day 1 employee onboarding, network interconnectivity, employee collaboration tools (Google workspace, Slack, Asana etc.) migration/consolidations, and application/tools rationalization. In this role, you will partner closely with Corporate Development, Information Security, IT Infrastructure, and business leaders to execute flawless cutovers, eliminate redundant tech stacks, build unified IT reporting, and ensure zero disruption to day-to-day operations. Key Responsibilities 1. Day 1 Onboarding & Employee Experience Execute end-to-end Day 1 IT Onboarding Plans for acquired employees, ensuring immediate access to critical hardware, identity systems, and productivity tools. Manage hardware logistics, image provisioning, credential distribution, and temporary access bridges to maximize Day 1 user productivity. Coordinate with Global IT teams to ensure seamless Day 1 onboarding execution. 2. Network & Infrastructure Integration Lead network integration initiatives, establishing secure interconnectivity between corporate sites, data centers, and cloud environments (IPSec VPNs, SD-WAN, firewall rules, and DNS routing). Evaluate target infrastructure architecture and oversee network hardware consolidation, Wi-Fi standardization, and VoIP/telephony cutovers. Coordinate local network discovery, subnet collision resolution, and perimeter security alignment before enabling cross-entity traffic. 3. Collaboration & Workspace Migrations (Google, Slack, Asana, Jira etc.) Plan and execute cross-domain Google Workspace migrations (Drive, Gmail, Shared Drives, Groups, Calendar mapping) using automated migration tools. Lead Slack workspace consolidations and migrations, including channel mapping, user identity matching, message/file history retention, and bot/webhook re-configurations. Oversee change management and user communications to guide employees smoothly through new collaboration toolsets. 4. Application Rationalization & Data/Reporting Consolidation Lead application rationalization audits across both entities to identify overlapping SaaS tools, redundant licenses, and high-risk shadow IT. Architect and drive sunset plans for legacy software while overseeing data migration into target core applications. 5. Project Governance & Vendor Management Maintain detailed project roadmaps, dependency matrices, risk registers, and budget tracking for all infrastructure workstreams. Oversee technical vendors, managed service providers (MSPs), and migration software specialists. Deliver regular status updates and risk assessments to executive sponsors and integration steering committees. Required Qualifications & Competencies 7+ years of program management experience in infrastructure, network, compute or cloud operations Demonstrated consistent ability to lead cross-functional teams and deliver technical solutions while mitigating or removing obstacles Excellent communication skills, problem solving, conflict resolution management, active listening, time management and interpersonal skills Able to thrive in a fast-paced environment with a strong foundational understanding of enterprise applications, infrastructure, information security, and operations Hands-on expertise working with Agile/Scrum methodologies including agile tools (Jira, Confluence, Asana) A self-starter that uses great judgment to keep programs and projects moving forward and completed on target Highly collaborative team player that is comfortable providing and receiving open, real-time feedback to continuously up-level team performance SF Bay Area candidates need to be in the office 3 days/week. Education Bachelor's or higher degree in a related field with tech company experience preferred

Job DescriptionJob DescriptionM&A IT Technical Project Manager Location: Santa Clara Office - Hybrid Number of Positions: 1 The M&A IT Technical Project Manager leads hands-on technical execution for mergers, acquisitions, and divestitures from deal closing through post-merger integration. You will own the full scope of IT infrastructure integration driving seamless Day 1 employee onboarding, network interconnectivity, employee collaboration tools (Google workspace, Slack, Asana etc.) migration/consolidations, and application/tools rationalization. In this role, you will partner closely with Corporate Development, Information Security, IT Infrastructure, and business leaders to execute flawless cutovers, eliminate redundant tech stacks, build unified IT reporting, and ensure zero disruption to day-to-day operations. Key Responsibilities 1. Day 1 Onboarding & Employee Experience Execute end-to-end Day 1 IT Onboarding Plans for acquired employees, ensuring immediate access to critical hardware, identity systems, and productivity tools. Manage hardware logistics, image provisioning, credential distribution, and temporary access bridges to maximize Day 1 user productivity. Coordinate with Global IT teams to ensure seamless Day 1 onboarding execution. 2. Network & Infrastructure Integration Lead network integration initiatives, establishing secure interconnectivity between corporate sites, data centers, and cloud environments (IPSec VPNs, SD-WAN, firewall rules, and DNS routing). Evaluate target infrastructure architecture and oversee network hardware consolidation, Wi-Fi standardization, and VoIP/telephony cutovers. Coordinate local network discovery, subnet collision resolution, and perimeter security alignment before enabling cross-entity traffic. 3. Collaboration & Workspace Migrations (Google, Slack, Asana, Jira etc.) Plan and execute cross-domain Google Workspace migrations (Drive, Gmail, Shared Drives, Groups, Calendar mapping) using automated migration tools. Lead Slack workspace consolidations and migrations, including channel mapping, user identity matching, message/file history retention, and bot/webhook re-configurations. Oversee change management and user communications to guide employees smoothly through new collaboration toolsets. 4. Application Rationalization & Data/Reporting Consolidation Lead application rationalization audits across both entities to identify overlapping SaaS tools, redundant licenses, and high-risk shadow IT. Architect and drive sunset plans for legacy software while overseeing data migration into target core applications. 5. Project Governance & Vendor Management Maintain detailed project roadmaps, dependency matrices, risk registers, and budget tracking for all infrastructure workstreams. Oversee technical vendors, managed service providers (MSPs), and migration software specialists. Deliver regular status updates and risk assessments to executive sponsors and integration steering committees. Required Qualifications & Competencies 7+ years of program management experience in infrastructure, network, compute or cloud operations Demonstrated consistent ability to lead cross-functional teams and deliver technical solutions while mitigating or removing obstacles Excellent communication skills, problem solving, conflict resolution management, active listening, time management and interpersonal skills Able to thrive in a fast-paced environment with a strong foundational understanding of enterprise applications, infrastructure, information security, and operations Hands-on expertise working with Agile/Scrum methodologies including agile tools (Jira, Confluence, Asana) A self-starter that uses great judgment to keep programs and projects moving forward and completed on target Highly collaborative team player that is comfortable providing and receiving open, real-time feedback to continuously up-level team performance SF Bay Area candidates need to be in the office 3 days/week. Education Bachelor's or higher degree in a related field with tech company experience preferred

Job DescriptionJob Description: DIRECTOR OF IT & BUSINESS SYSTEMS Department: Finance and Administration JOB SUMMARY One More Child is seeking a full-time Director of IT & Business Systems to oversee the organization's technology infrastructure, business systems, devices, vendors, and internal IT operations. The Director serves as the primary internal owner of technology operations, including network and infrastructure oversight, device and asset management, business applications, IT support escalation, security and compliance coordination, and supervision of the IT Support Specialist. The Director partners with the MSP for network monitoring, Microsoft 365 administration, and frontline technical support, and works closely with the Executive Director on technology priorities, planning, and organizational needs. The ideal candidate is a hands-on, service-oriented technology leader with strong analytical, diagnostic, and problem-solving skills; the ability to communicate and interact effectively with leadership and staff; strong organizational and vendor-management skills; and a commitment to addressing technology needs in a timely and professional manner. ESSENTIAL DUTIES AND FUNCTIONS Network & Infrastructure Own and oversee the organization's network and technology infrastructure, including internet connectivity, Wi-Fi, switching, cabling, telecommunications, and related services. Establish and maintain appropriate standards for network performance, reliability, security, and availability. Serve as the primary organizational liaison with the MSP for network monitoring, maintenance, troubleshooting, and infrastructure support. Monitor network performance and recurring issues and ensure the MSP appropriately addresses outages, connectivity problems, and infrastructure concerns. Manage the organization's relationship with internet service providers, MSPs, structured wiring, fiber, electrical, telecommunications, and other infrastructure vendors. Lead business continuity and technology service restoration efforts from initial disruption through full recovery, whether caused by natural disasters, equipment failure, cyber incidents, internet or utility outages, or vendor/service provider failures; vigilantly monitor and coordinate restoration activities, maintain communication with the MSP, vendors, leadership, and affected staff, track actions and dependencies, escalate delays or unresolved issues, and provide timely status updates until all critical services are restored and the organization has returned to its normal operating state. Coordinate network upgrades, equipment replacements, installations, and infrastructure projects. Maintain awareness of network architecture, equipment, configurations, warranties, service agreements, and lifecycle requirements. Assess network capacity, performance, and future requirements and make recommendations to the Executive Director. Lead the technology infrastructure planning and coordination for new or renovated facilities, including internet, Wi-Fi, network equipment, cabling, telecommunications, security cameras, and access control. Ensure infrastructure projects are completed according to organizational requirements, timelines, and approved specifications. Maintain appropriate documentation of network infrastructure, service providers, equipment, and technology standards. Travel to other campuses as needed to assess, implement, or coordinate infrastructure needs. Systems & Business Applications Serve as the internal owner and coordinator for organizational business applications and technology systems. Manage application users, licensing, subscriptions, access, and renewals. Coordinate support and issue resolution with software vendors and the MSP. Manage organizational use of SharePoint, Asana, Zoom, RingCentral, and other business applications. Coordinate support for specialized and legacy applications, including Raiser's Edge and Financial Edge, as applicable. Maintain technology documentation, application inventories, and digital document retention processes. Identify opportunities to improve system functionality, integration, and user experience. Device & Asset Management Manage the lifecycle of computers, phones, tablets, and other technology assets. Coordinate procurement, assignment, replacement, retirement, and disposal of devices. Manage mobile device accounts and services, including Verizon Wireless. Coordinate enrollment and management of devices through Intune, Jamf, or Mosyle. Maintain accurate technology asset and inventory records. Develop and maintain processes for organization-owned and personally owned/stipend devices. Coordinate device troubleshooting and technical support with the MSP and/or manufacturer. IT Support & User Services Supervise, coach, and support the IT Support Specialist, including assigning work, establishing priorities, providing feedback, and supporting professional development. Provide oversight of internal IT support activities and ensure staff technology needs are addressed in a timely and professional manner. Serve as the internal point of escalation for technology issues requiring attention beyond frontline MSP support. Monitor and manage technology support tickets that are not handled by the MSP, including researching, troubleshooting, resolving, documenting, and closing tickets as appropriate. Determine whether support requests should be resolved internally, assigned to the IT Support Specialist, escalated to the MSP, or referred to a software or technology vendor. Monitor MSP responsiveness and effectiveness and advocate for timely resolution of significant or recurring issues. Identify recurring support needs and recommend training, process, or technology improvements. Coordinate technology onboarding and offboarding requirements with the MSP, IT Support Specialist, and appropriate internal departments. Develop user documentation and coordinate training for commonly used technology systems. Security & Compliance Review and coordinate response to suspected phishing and other security concerns. Coordinate periodic reviews of employee system and network access. Monitor compliance with organizational IT policies and procedures. Coordinate and audit monthly, quarterly, and annual HIPAA-related IT requirements. Communicate technology risks and compliance concerns to the Executive Director. Vendor & Service Management Serve as the primary internal contact for the MSP and key technology vendors. Monitor vendor responsiveness, service quality, contracts, licenses, and renewals. Coordinate technology installations, upgrades, infrastructure projects, and service changes. Evaluate vendor performance and provide recommendations to the Executive Director. Ensure the organization receives the services and support expected from technology providers. Technology Projects & Leadership Support Gather technology requirements from departments and translate business needs into technology requirements. Coordinate approved technology implementations, migrations, integrations, and improvement projects. Provide technical research and recommendations to the Executive Director. Track technology projects, issues, and action items and provide status updates. Support the Executive Director's technology planning and continuous improvement initiatives. Other Duties Travel to other campuses as needed for technology-related needs. Participate in organizational meetings and technology projects. Perform other duties as assigned. SUPERVISORY RESPONSIBILITIES Direct supervision and development of the IT Support Specialist REQUIRED EXPERIENCE AND QUALIFICATIONS 3-5 years of progressive experience in IT, technology operations, systems administration, or a related field. Experience overseeing network and infrastructure, including internet connectivity, Wi-Fi, telecommunications, network equipment, and related vendors. Working knowledge of Ubiquiti UniFi network solutions, including UniFi access points, switches, gateways, and network management. Experience working with an MSP or external technology service provider, including managing escalations and service issues. Experience managing computers, mobile devices, phones, tablets, and technology assets throughout their lifecycle. Working knowledge of Intune, Jamf, Mosyle, or comparable device management platforms. Experience managing business applications, software licensing, user access, and technology vendors. Working knowledge of IT security, access management, cybersecurity practices, and HIPAA or other compliance requirements. Strong organizational, problem-solving, communication, customer service, staff supervision and vendor-management skills, with the ability to work independently and manage multiple priorities. Associate or bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field or equivalent combination of education and experience. PREFERRED EXPERIENCE AND QUALIFICATIONS Experience working in a nonprofit, healthcare, social services, or other mission-driven organization. Experience with HIPAA compliance and IT controls. Experience coordinating technology for new construction or facility renovations, including network, telecommunications, security cameras, and access control. Experience managing technology vendors, ISPs, MSPs, and telecommunications providers. Relevant IT certifications such as CompTIA Network+, Security+ . click apply for full job details

Job DescriptionJob DescriptionDescription: NetFire is looking for a Technical Project Manager to coordinate our technical resources, keep MSP/MSSP service delivery on track, and run internal projects from kickoff to close. You'll report to the Director of Operations and act as the link between our engineers, our clients, and leadership. This is not a sales role and it's not account management. You won't carry a quota or own client relationships commercially. What you'll own is execution: the schedules, the resourcing, the follow-through, and the practical legwork that gets projects done efficiently. What You Will DoProject Management Run the full lifecycle of technical and internal projects: scoping, planning, scheduling, execution, and closeout. Build project schedules and milestones that hold up, and adjust them as priorities move. Coordinate technical resources across teams. Balance workloads and keep engineers unblocked. Spot risks and dependencies early. Resolve them before they turn into problems. Track project health and scope, and report status clearly to stakeholders and leadership. MSP/MSSP Service Delivery Support service delivery across managed clients so SLAs and quality standards stay met. Translate client needs into scheduled, actionable work for the technical teams. Help run client onboarding and offboarding as clean, well-documented projects. Work with the security and infrastructure teams to deliver MSSP engagements on time. Operational Coordination Handle the groundwork that moves projects forward. Call local contractors, ISPs, and more to build a recommendation shortlist. Gather vendor quotes. Confirm lead times. Chase down the details a plan depends on. Coordinate with vendors, carriers, and suppliers to schedule installs, deliveries, and service windows. Run planning sessions, standups, and stakeholder meetings that stay focused and end with clear next steps. Keep project documentation, runbooks, and vendor contacts current. Benefits Full-Time Salaried Position Paid Time Off (PTO) Paid Holidays 401(k) with Company Matching Medical, Dental & Vision Insurance Professional Development & Training Career Growth Opportunities Requirements:What We Are Looking ForExperience 3 to 5 years in technical project management, IT service delivery, or a related coordination role. A track record of running several projects at once and getting them finished. MSP, MSSP, or IT service provider experience. Strongly preferred. Familiarity with SLAs, client commitments, and escalation processes. Willingness to do the legwork yourself. Sourcing vendors, gathering quotes, and making the calls should feel normal, not beneath you. Project Management Skills Solid grasp of project management methodologies and the sense to pick the right one. Strong scheduling, resource planning, and dependency management. Comfortable in project management and ticketing tools. ConnectWise, Autotask, Jira, Asana, MS Project, or similar. Able to hold scope, timelines, and risk across a group of stakeholders. Technical Foundation A working understanding of IT infrastructure: networking, servers, virtualization, cloud, and security basics. Enough technical fluency to talk to engineers as equals, follow the work, and push back on an estimate that doesn't add up. You don't need to do the engineering yourself. Familiarity with how MSP/MSSP operations and SLAs work. Education Bachelor's degree in IT, Computer Science, Business, or a related field preferred. Equivalent professional experience works in place of a degree. Certifications (Preferred, Not Required) Project management: PMP, CAPM, or Certified ScrumMaster. Service management: ITIL Foundation or higher. Technical: any relevant Microsoft, CompTIA, Cisco, or security certifications are a plus.

Job DescriptionJob Description Job Summary The IT Project Manager is responsible for leading client technology projects from internal handoff and initiation through planning, execution, acceptance, transition, and closeout. Operating in a fast-paced Value-Added Reseller (VAR), Managed Services Provider (MSP), and IT consulting environment, this role coordinates customers, engineers, vendors, procurement, sales, and managed services to deliver defined outcomes on time, within scope, and within approved financial parameters. The ideal candidate combines disciplined project governance with practical judgment, strong customer leadership, and enough technical fluency to manage infrastructure, cloud, cybersecurity, network, data center, and workplace technology initiatives. This position owns the project management process and project communication; technical design and engineering decisions remain with the assigned technical resources. Success requires consistent follow-up, early escalation, accurate records, and a strong commitment to customer experience and accountability. Key Responsibilities Project Initiation & Planning Lead the transition of sold work from Sales and Pre-Sales/Professional Services into delivery, confirming the statement of work, assumptions, exclusions, deliverables, acceptance criteria, budget, timeline, dependencies, and customer responsibilities before execution begins Conduct project kickoff meetings and establish clear governance, stakeholder roles, communication cadence, escalation paths, decision authority, and working agreements Develop and maintain project plans, schedules, milestones, work breakdown structures, resource forecasts, and dependency maps appropriate to project size and complexity Confirm that engineering resources, customer contacts, procurement requirements, licensing, equipment, site readiness, access, maintenance windows, and third-party dependencies are aligned before work is scheduled Establish and maintain the project record, including project charter or initiation documentation, stakeholder register, baseline schedule, budget, RAID log, change log, decision log, and communications plan Scope, Financial & Change Control Risk, Issue & Quality Management Customer & Stakeholder Management Resource, Capacity & Cross-Functional Coordination Documentation, Systems & Process Improvement Project Execution & Delivery Manage multiple concurrent client projects across infrastructure, networking, cloud, Microsoft 365, cybersecurity, storage, virtualization, data center, endpoint, and related professional services engagements Coordinate day-to-day execution across engineers, customers, vendors, subcontractors, procurement, account management, and managed services while maintaining clear ownership of actions and deadlines Facilitate status meetings, working sessions, readiness reviews, cutover planning, and post-implementation reviews; distribute concise notes, decisions, action items, owners, and due dates promptly Track progress against the approved baseline, identify schedule or delivery variance, and drive corrective actions without assuming technical ownership that belongs to engineering Ensure customer decisions, technical prerequisites, access requirements, approvals, deliverables, and acceptance evidence are secured at the appropriate stage of the project Coordinate change windows, implementation communications, rollback planning, and business-impact awareness with technical leads and customer stakeholders Required Experience & Education 5+ years of project management experience, including responsibility for customer-facing IT infrastructure, cloud, cybersecurity, network, or professional services projects; VAR, MSP, systems integrator, or IT consulting experience strongly preferred Demonstrated success managing multiple concurrent projects with competing priorities, shared technical resources, external dependencies, and customer-facing deadlines Working knowledge of predictive, agile, and hybrid project delivery approaches and the judgment to scale governance to the size, risk, and complexity of the engagement Experience managing scope, schedules, budgets, labor forecasts, risks, issues, changes, vendors, customer communications, and formal project closeout Information Technology, Project Management, Management Information Systems, or a related field preferred; equivalent combination of education, certification, and relevant experience will be considered Preferred Project Management Certifications Project Management Professional (PMP) certification is strongly preferred Certified Associate in Project Management (CAPM) may be considered for candidates with strong directly relevant IT project experience who are actively progressing toward PMP certification PMI Agile Certified Practitioner (PMI-ACP), Certified ScrumMaster (CSM), PRINCE2, or comparable agile/project delivery certification is beneficial ITIL Foundation or comparable IT service management certification is beneficial, particularly for projects transitioning into managed services About Ardham Technologies Ardham Technologies is headquartered in Albuquerque, New Mexico, and is experiencing rapid growth throughout the Southwest and Texas regions. As an exciting and innovative technology company, Ardham Technologies is dedicated to powering clients into the future of IT through comprehensive managed services and cutting-edge technology solutions. Our mission is to transform how organizations approach their technology infrastructure by delivering innovative managed offerings that drive business success. With our expanding presence across multiple markets, we provide our team members with exceptional opportunities for professional growth while working with diverse clients across various industries. Join Ardham Technologies and be part of a dynamic team that's shaping the future of managed IT services in one of the fastest-growing technology markets in the country. As part of our hiring process, you must first complete a quick ( 10-minute) online survey via Culture Index. This helps us better align talent with our team dynamics and ensure the right fit for both your success and ours. Click Here to Complete

Job DescriptionJob DescriptionIs this you? Are you an experienced Pre-Sales Solutions Architect with a passion for helping customers build scalable solutions on AWS, providing technical leadership and driving business value? If so, this job is for you! Who are we? Glad you asked! Opti9 is a leading SI and MSP with an established history of helping organizations innovate on AWS. As an AWS Premier Tier Services Partner and approved AWS MSP Partner, we deliver tailored solutions designed to help customers in a variety of industries achieve their desired business outcomes. Our AWS expertise spans migration, modernization, optimization, managed services, and cloud-native application deployments. Whether customers are just beginning their cloud journey or looking to maximize the value of their existing AWS investment, we help them improve performance, enhance security, control costs, and accelerate innovation. What sets us apart? A fun, casual, and collaborative culture that embraces fresh ideas, innovation, and a strong customer-first mindset. At Opti9, we work hard, support each other, and never shy away from a challenge. We believe in balancing results with a positive team spirit-and we're always on the lookout for authentic, accountable individuals who are ready to grow with us and make an impact. What would you do? As a Pre-Sales Solutions Architect, you will play a pivotal role in supporting revenue-generating activities by completing assessments, designing solutions, and scoping levels of effort in support of Opti9's sales team. This is predominantly a pre-sales position that requires strong AWS expertise, strategic thinking, and excellent communication skills to collaborate with customers, internal teams, and external partners. What are the details? Primary Responsibilities: Ensure success in building and migrating customer applications, infrastructure, software, and services to AWS Design scalable, resilient, and cost-optimized environments on AWS, tailored to customer needs Completing pre-sales AWS assessments (AWS Transform, MAP, OLA, MVA, AMA, etc.) Collaborate with engineering teams to ensure successful deployment and implementation of AWS solutions Educate customers on the value of Opti9's services, lead complex architectural discussions, and advocate for AWS adoption Conduct workshops and knowledge transfer sessions to help customers understand the business value of public cloud services Develop deep relationships with senior technical stakeholders within customer organizations to promote best practices and cloud advocacy Build proposals and SOWs for sales team and present them to customers Stay updated on the latest industry trends, cloud technologies, and AWS advancements Recommend innovative solutions to simplify deployments, enhance performance, and optimize costs Contribute to the continuous improvement of internal processes, tools, and methodologies related to AWS service delivery Design compliant and secure cloud solutions aligned with industry standards and customer requirements Ensure that all solutions meet or exceed security and compliance benchmarks Work closely with sales, engineering, and delivery teams to ensure alignment of project goals and customer expectations Mentor junior team members and contribute to the development of the public cloud services team's capabilities What do you know? Required Qualifications: At least 2 years of experience as a Solutions Architect at AWS, at an AWS partner, or both. Extensive knowledge of AWS services, tools, and best practices. Including AWS's GenAI and/or Agentic AI services (e.g., Amazon Bedrock, Amazon Sagemaker, AgentCore, Kiro, AWS Transform, etc.) AWS Technical Certification(s) (Associate, Professional, or Specialty) Strong understanding of AWS AI, security, compliance, and governance frameworks Strong interpersonal communication and presentation skills, with the ability to convey complex technical concepts in a clear and business-focused manner Ability to lead discussions and influence technical and business stakeholders Hands-on experience with designing and implementing complex cloud-based solutions on AWS Familiarity with DevOps/DevSecOps practices, CI/CD pipelines, and Infrastructure-as-Code (IaC) tools such as Terraform, CloudFormation or CDK is a plus Occasional travel to AWS or customer sites as required to support sales efforts and solution deployments Preferred Skills: 5+ years of experience in designing and implementing complex solutions on AWS Experience with multi-cloud environments (e.g., Azure, GCP) Hands-on experience with containerization and orchestration tools like Docker and Kubernetes Infrastructure as Code (CloudFormation, Terraform or CDK) Strong understanding of AWS services supporting DevOps/DevSecOps, networking and hybrid cloud solutions Proficiency in programming languages like Python or TypeScript What do you get from us? Unlimited PTO - That's right! Unlimited PTO and paid holidays so you can recharge, take care of what matters, and bring your best self to work Flexible Work Options - Enjoy the flexibility of a hybrid schedule with a mix of remote and in-office collaboration if you're located near one of our offices Health, Dental & Vision Coverage - Comprehensive insurance plans to keep you and your family healthy HSA & FSA Plans - Use pre-tax dollars for healthcare and dependent care expenses. Plus, we contribute to your HSA every paycheck Wellness Reimbursement - An annual benefit to support your physical and mental well-being, covering a wide range of health-related expenses 401(k) with Company Match - Invest in your future with our 401(k) plan and company contribution Casual, Supportive Culture - We keep things laid-back but focused, with a strong emphasis on teamwork and accountability Recognition & Rewards - We celebrate wins and recognize contributions with regular programs that highlight your impact Professional Development - Access learning opportunities, training programs and support for certifications to help you grow your career Give Back Together - Participate in group volunteer opportunities and community initiatives that align with our values Zoo Membership - Unwind outside of work with a 50% reimbursement on your annual zoo membership A Place You'll Want to Be - We're building a team of great people doing meaningful work-and we have fun doing it Opti9 provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other legally protected characteristic. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Powered by JazzHR WUs6pfHHWW

Job DescriptionJob Description IT Project Manager Job Description S1 Technology is seeking an IT Project Manager - an organized, proactive leader who keeps new client onboarding and long-term technology projects moving smoothly from kickoff to close. This position requires strong planning and communication skills, the ability to juggle multiple concurrent engagements, and the judgment to keep clients, technical teams, and leadership aligned every step of the way. In This Role, You Will Build and maintain project plans, timelines, and budgets for long-term client projects, tracking milestones and flagging risks before they become problems. Serve as the primary point of contact for clients on active projects, providing clear status updates, managing expectations, and resolving issues quickly and professionally. Coordinate internal resources across service desk, technical pod, and security teams, assigning tasks and ensuring the right people are engaged at the right time. Facilitate project kickoff meetings, status calls, and closeout reviews, documenting decisions, action items, and lessons learned. Manage project scope and change requests, ensuring work stays aligned with contracts, statements of work, and client expectations. Identify and mitigate risks across onboarding and project work, escalating issues to leadership when needed and driving them to resolution. Maintain accurate project documentation, including scopes of work, timelines, budgets, and status reports, within S1's project management and ticketing systems. Continuously refine onboarding and project management processes to improve efficiency, consistency, and the client experience. Experience & Skillset Requirements Extensive hands-on experience managing IT projects or client onboarding in an MSP, technology services, or similar environment. Strong understanding of project management fundamentals, including scope, schedule, budget, and risk management. Experience coordinating cross-functional teams (technical, security, service desk) toward shared deadlines and deliverables. Excellent verbal and written communication skills, with the ability to explain technical concepts and project status to non-technical clients and stakeholders. Proficiency with project management and ticketing/documentation tools (e.g., ConnectWise, Autotask, Asana, or similar). Strong organizational skills and the ability to manage multiple concurrent projects and onboarding engagements without losing track of details. Sound judgment for prioritizing competing demands, escalating issues appropriately, and staying composed under deadline pressure. Commitment to continuous improvement of processes, documentation, and the overall client experience. Preferred Qualifications PMP, CAPM, or other project management certification. Previous experience in an MSP or IT services environment specifically managing client onboarding. Familiarity with ConnectWise or similar tools. Position Details Location: Onsite Lafayette, LA (candidates outside of this geographical area WILL NOT BE CONSIDERED). Employment Type: Full Time Pay Type: Salary/Exempt Pay Rate: Salary range commensurate with experience, background, and other qualifications Benefits: Health Insurance (multiple policy options), Vision & Dental policies, Retirement (including before-tax & ROTH IRA options), generous leave time, paid holidays, cell-phone allowance, and more. Equal Employment Opportunity S1 Technology is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. About Us S1 Technology is a group of industry veterans from Lafayette, Louisiana. We've built IT businesses and we've been the customers of IT businesses. In that experience, we recognized that small and mid-sized businesses were being underserved; so, we set out to deliver enterprise level tech support and expertise with a security-first approach. We're different than the other guys because we care about your uptime, not just your downtime. We're focused on proactive maintenance & preventing problems, not just showing up when things break. This allows us to get in front of issues and spend time taking care of the people using technology. At S1 Technology, we're more than a Managed IT Services and Cybersecurity provider - we're trusted advisors who help businesses harness technology to win. We hold ourselves to a high standard of excellence, accountability, and customer experience. S1 Technology is committed to maintaining a safe, secure, and compliant workplace for our employees and the clients we serve. As a condition of employment, all offers are contingent upon the successful completion of the following, where applicable to the position: Background Check: Candidates may be required to pass a comprehensive background check, which may include criminal history, employment verification, education verification, and reference checks. Given our work supporting clients with cybersecurity and compliance requirements (including CMMC), certain roles may require enhanced screening consistent with personnel security standards. Drug Screening: S1 Technology maintains a drug-free workplace. Candidates for positions involving driving company or personal vehicles for business purposes, or accessing client sites and systems, may be required to pass a pre-employment drug screening. Employment Eligibility Verification (E-Verify): S1 Technology participates in E-Verify and will verify the identity and employment eligibility of all newly hired employees through this federal program. Motor Vehicle Record (MVR) Check: For roles requiring travel to client locations, a valid driver's license and acceptable driving record may also be required. All screenings will be conducted in accordance with applicable federal and Louisiana state law, including the Fair Credit Reporting Act (FCRA) where applicable. Candidates will receive appropriate disclosure and authorization forms prior to any background check being initiated, and will be notified of their rights under FCRA if adverse action is contemplated based on screening results. This notice does not constitute an offer or guarantee of employment. All offers of employment are contingent upon successful completion of the applicable pre-employment screenings described above.

Job DescriptionJob DescriptionJob Overview: The Project Management Leader is responsible for leading Cortavo's Project Management team and ensuring the successful delivery of customer implementations and professional services projects. This role oversees day-to-day project operations, develops project managers, manages project priorities, and partners closely with Engineering, Service Desk, Client Success, Sales, and Billing to deliver an exceptional customer experience. This is a hands-on leadership position. The Project Management Leader is expected to coach the team, remove roadblocks, improve operational processes, monitor project health, and serve as the escalation point for customer implementations. While they may occasionally manage strategic projects, their primary responsibility is building a consistent, scalable project delivery function through their team. The Project Management Leader reports directly to the Chief of Staff and indirectly to the CEO. Responsibilities: Team Leadership Lead, coach, and develop the Project Management team through regular 1:1s, performance feedback, and career development Set clear expectations, priorities, and performance goals for Project Management team Conduct hiring, onboarding, performance evaluations, and corrective action as needed Foster a culture of ownership, accountability, collaboration, and continuous improvement Balance workloads and ensure projects are appropriately assigned Project Delivery Oversee the successful execution of customer projects, including: New client onboarding Microsoft 365 and Azure migrations Infrastructure upgrades Security implementations Office relocations Hardware deployments Network projects Professional services engagements Serve as the primary escalation point for implementation issues Ensure customer expectations are managed appropriately throughout delivery Monitor the health of the project portfolio and proactively identify risks Review project plans, milestones, budgets, and resource assignments Conduct post-project reviews to identify lessons learned and process improvements. Remove blockers and escalate issues when appropriate Standardize project documentation, templates, and workflows Drive adherence to established project management processes and SOPs Partner with leadership on resource planning and project forecasting Cross-Functional Collaboration Partner closely with: Sales Review project scope during handoffs Identify implementation risks before project kickoff Improve sales-to-delivery transitions Engineering Coordinate technical resources Resolve scheduling conflicts Improve implementation quality Client Success Ensure successful customer transitions Support expansion opportunities following project completion Finance & Billing Ensure projects are ready for billing Improve project profitability Track change orders and scope adjustments Process Improvement Continuously improve the effectiveness of the project management team by: Identifying operational bottlenecks Improving project templates and documentation Streamlining project workflows Increasing resource utilization Reducing implementation delays Improving cross-functional communication Recommend improvements to leadership based on project performance data Reporting & Metrics Maintain visibility into department performance through regular reporting on key metrics, including: Active projects Project backlog Resource capacity On-time delivery Customer satisfaction Required Skills & Qualifications Bachelor's degree or equivalent experience 5+ years of project management experience in an MSP, IT services, or technology consulting environment 2+ years of experience leading or mentoring project managers or project coordinators Proven experience managing multiple concurrent customer implementations Strong understanding of managed services delivery and customer onboarding Excellent organizational, communication, and leadership skills Ability to prioritize competing demands in a fast-paced environment Preferred Qualifications PMP certification ITIL Foundation certification Experience with Halo PSA or a comparable PSA platform Experience with Microsoft 365, Azure, networking, and cybersecurity projects Estimated Usage of Time 30% Team Leadership (1:1s, coaching, performance management, hiring) 30% Project Delivery (status reviews, prioritization, removing blockers, customer escalations) 15% Process Improvement (templates, SOPs) 15% Cross-Functional Collaboration (engineering, sales, client success, accounting) 10% Resource Planning & KPI Reporting Work Environment Competitive salary, as well as employer, contributed health benefits Hybrid work schedule Access to a Company cell phone plan A seat on an energetic team that collaborates and pushes each other to be better A fast-paced but cooperative environment with endless potential for growth Celebration events for team and Company successes throughout the year

Job DescriptionJob DescriptionJob Overview: The Project Management Leader is responsible for leading Cortavo's Project Management team and ensuring the successful delivery of customer implementations and professional services projects. This role oversees day-to-day project operations, develops project managers, manages project priorities, and partners closely with Engineering, Service Desk, Client Success, Sales, and Billing to deliver an exceptional customer experience. This is a hands-on leadership position. The Project Management Leader is expected to coach the team, remove roadblocks, improve operational processes, monitor project health, and serve as the escalation point for customer implementations. While they may occasionally manage strategic projects, their primary responsibility is building a consistent, scalable project delivery function through their team. The Project Management Leader reports directly to the Chief of Staff and indirectly to the CEO. Responsibilities: Team Leadership Lead, coach, and develop the Project Management team through regular 1:1s, performance feedback, and career development Set clear expectations, priorities, and performance goals for Project Management team Conduct hiring, onboarding, performance evaluations, and corrective action as needed Foster a culture of ownership, accountability, collaboration, and continuous improvement Balance workloads and ensure projects are appropriately assigned Project Delivery Oversee the successful execution of customer projects, including: New client onboarding Microsoft 365 and Azure migrations Infrastructure upgrades Security implementations Office relocations Hardware deployments Network projects Professional services engagements Serve as the primary escalation point for implementation issues Ensure customer expectations are managed appropriately throughout delivery Monitor the health of the project portfolio and proactively identify risks Review project plans, milestones, budgets, and resource assignments Conduct post-project reviews to identify lessons learned and process improvements. Remove blockers and escalate issues when appropriate Standardize project documentation, templates, and workflows Drive adherence to established project management processes and SOPs Partner with leadership on resource planning and project forecasting Cross-Functional Collaboration Partner closely with: Sales Review project scope during handoffs Identify implementation risks before project kickoff Improve sales-to-delivery transitions Engineering Coordinate technical resources Resolve scheduling conflicts Improve implementation quality Client Success Ensure successful customer transitions Support expansion opportunities following project completion Finance & Billing Ensure projects are ready for billing Improve project profitability Track change orders and scope adjustments Process Improvement Continuously improve the effectiveness of the project management team by: Identifying operational bottlenecks Improving project templates and documentation Streamlining project workflows Increasing resource utilization Reducing implementation delays Improving cross-functional communication Recommend improvements to leadership based on project performance data Reporting & Metrics Maintain visibility into department performance through regular reporting on key metrics, including: Active projects Project backlog Resource capacity On-time delivery Customer satisfaction Required Skills & Qualifications Bachelor's degree or equivalent experience 5+ years of project management experience in an MSP, IT services, or technology consulting environment 2+ years of experience leading or mentoring project managers or project coordinators Proven experience managing multiple concurrent customer implementations Strong understanding of managed services delivery and customer onboarding Excellent organizational, communication, and leadership skills Ability to prioritize competing demands in a fast-paced environment Preferred Qualifications PMP certification ITIL Foundation certification Experience with Halo PSA or a comparable PSA platform Experience with Microsoft 365, Azure, networking, and cybersecurity projects Estimated Usage of Time 30% Team Leadership (1:1s, coaching, performance management, hiring) 30% Project Delivery (status reviews, prioritization, removing blockers, customer escalations) 15% Process Improvement (templates, SOPs) 15% Cross-Functional Collaboration (engineering, sales, client success, accounting) 10% Resource Planning & KPI Reporting Work Environment Competitive salary, as well as employer, contributed health benefits Hybrid work schedule Access to a Company cell phone plan A seat on an energetic team that collaborates and pushes each other to be better A fast-paced but cooperative environment with endless potential for growth Celebration events for team and Company successes throughout the year

Job DescriptionJob DescriptionJob Overview: The Project Management Leader is responsible for leading Cortavo's Project Management team and ensuring the successful delivery of customer implementations and professional services projects. This role oversees day-to-day project operations, develops project managers, manages project priorities, and partners closely with Engineering, Service Desk, Client Success, Sales, and Billing to deliver an exceptional customer experience. This is a hands-on leadership position. The Project Management Leader is expected to coach the team, remove roadblocks, improve operational processes, monitor project health, and serve as the escalation point for customer implementations. While they may occasionally manage strategic projects, their primary responsibility is building a consistent, scalable project delivery function through their team. The Project Management Leader reports directly to the Chief of Staff and indirectly to the CEO. Responsibilities: Team Leadership Lead, coach, and develop the Project Management team through regular 1:1s, performance feedback, and career development Set clear expectations, priorities, and performance goals for Project Management team Conduct hiring, onboarding, performance evaluations, and corrective action as needed Foster a culture of ownership, accountability, collaboration, and continuous improvement Balance workloads and ensure projects are appropriately assigned Project Delivery Oversee the successful execution of customer projects, including: New client onboarding Microsoft 365 and Azure migrations Infrastructure upgrades Security implementations Office relocations Hardware deployments Network projects Professional services engagements Serve as the primary escalation point for implementation issues Ensure customer expectations are managed appropriately throughout delivery Monitor the health of the project portfolio and proactively identify risks Review project plans, milestones, budgets, and resource assignments Conduct post-project reviews to identify lessons learned and process improvements. Remove blockers and escalate issues when appropriate Standardize project documentation, templates, and workflows Drive adherence to established project management processes and SOPs Partner with leadership on resource planning and project forecasting Cross-Functional Collaboration Partner closely with: Sales Review project scope during handoffs Identify implementation risks before project kickoff Improve sales-to-delivery transitions Engineering Coordinate technical resources Resolve scheduling conflicts Improve implementation quality Client Success Ensure successful customer transitions Support expansion opportunities following project completion Finance & Billing Ensure projects are ready for billing Improve project profitability Track change orders and scope adjustments Process Improvement Continuously improve the effectiveness of the project management team by: Identifying operational bottlenecks Improving project templates and documentation Streamlining project workflows Increasing resource utilization Reducing implementation delays Improving cross-functional communication Recommend improvements to leadership based on project performance data Reporting & Metrics Maintain visibility into department performance through regular reporting on key metrics, including: Active projects Project backlog Resource capacity On-time delivery Customer satisfaction Required Skills & Qualifications Bachelor's degree or equivalent experience 5+ years of project management experience in an MSP, IT services, or technology consulting environment 2+ years of experience leading or mentoring project managers or project coordinators Proven experience managing multiple concurrent customer implementations Strong understanding of managed services delivery and customer onboarding Excellent organizational, communication, and leadership skills Ability to prioritize competing demands in a fast-paced environment Preferred Qualifications PMP certification ITIL Foundation certification Experience with Halo PSA or a comparable PSA platform Experience with Microsoft 365, Azure, networking, and cybersecurity projects Estimated Usage of Time 30% Team Leadership (1:1s, coaching, performance management, hiring) 30% Project Delivery (status reviews, prioritization, removing blockers, customer escalations) 15% Process Improvement (templates, SOPs) 15% Cross-Functional Collaboration (engineering, sales, client success, accounting) 10% Resource Planning & KPI Reporting Work Environment Competitive salary, as well as employer, contributed health benefits Hybrid work schedule Access to a Company cell phone plan A seat on an energetic team that collaborates and pushes each other to be better A fast-paced but cooperative environment with endless potential for growth Celebration events for team and Company successes throughout the year

Job DescriptionJob DescriptionAbout SecureITSM SecureITSM is a Certified CMMC Managed Service Provider (MSP) supporting Department of Defense (DoD) contractors that must obtain and maintain Cybersecurity Maturity Model Certification (CMMC). SecureITSM is a CMMC Certified Organization (CMMC UID ) and has developed a proprietary CMMC documentation and compliance platform designed to streamline assessment preparation, evidence management, and ongoing compliance operations. We are seeking a highly organized and technically skilled CMMC Assessment Lead to oversee the planning, preparation, coordination, and support of customer CMMC assessments conducted by authorized C3PAOs. This role is critical to ensuring our customers successfully achieve and maintain compliance with NIST SP 800-171 Rev. 2 and future Rev. 3 requirements. The ideal candidate combines deep cybersecurity and compliance expertise with exceptional project management, customer communication, and assessment defense capabilities. Location and Travel: This is a remote position with occasional travel required to support customer assessments. Position Summary The CMMC Assessment Manager will oversee customer assessment readiness activities from initial scheduling through final assessment support and remediation coordination. The role requires direct interaction with customers, assessors, internal engineering teams, and executive leadership. This individual will manage multiple concurrent customer engagements while ensuring assessment artifacts, implementation statements, policies, procedures, and evidentiary documentation are accurate, complete, and defensible. Key Responsibilities Plan and Coordinate Assessments (Primary) Maintain the master CMMC customer assessment schedule Coordinate assessment timelines with customers, C3PAOs, and internal SecureITSM teams Conduct readiness reviews and pre-assessment planning meetings Track customer assessment milestones, dependencies, and remediation activities Manage customer communications related to assessment preparation and scheduling Coordinate Rules of Engagement (ROE), assessment logistics, and secure evidence transfer processes Monitor assessment status and provide executive-level reporting on customer readiness Assist customers in understanding assessment scope, boundary definitions, and enclave considerations Prepare Assessment Packages (Primary) Update implementation statements as needed Gather and organize evidentiary artifacts Coordinate customer evidence collection activities Review SSPs, policies, procedures, and supporting documentation for assessment readiness Validate evidence traceability to NIST SP 800-171 requirements and assessment objectives Prepare assessor-ready evidence packages and artifact repositories Conduct internal quality assurance reviews of documentation and evidence Identify documentation gaps and coordinate remediation activities Support development and maintenance of Plans of Action & Milestones (POA&Ms) Ensure documentation aligns with evolving CMMC and NIST guidance Support Customer Assessments (Primary) Attend and actively support customer assessments Actively defend implementations and evidence presented to assessors Coordinate assessment interviews and technical demonstrations Support mock assessments and readiness exercises for customers Assist customers in responding to assessor requests and follow-up questions Document assessment observations, findings, and remediation actions Coordinate post-assessment remediation activities and evidence resubmissions when required Serve as a trusted advisor throughout the certification lifecycle Maintain SecureITSM's Authorization and Compliance (Secondary) Conduct SecureITSM's annual self-assessment activities Maintain internal compliance documentation and evidentiary artifacts Coordinate annual evidence collection activities (e.g., training certificates, access reviews, vulnerability scans) Assist with internal policy and procedure updates Support ongoing continuous monitoring and compliance validation activities Track changes to CMMC, NIST SP 800-171, and related DoD guidance affecting internal compliance posture Implementation Statement Management (Secondary) Maintain and update SecureITSM master implementation statement libraries aligned to NIST SP 800-171 and evolving CMMC guidance Develop and maintain industry-specific implementation statement sets (e.g., manufacturing, engineering, professional services, telework-only environments) Standardize implementation language and evidence expectations across customer environments Coordinate updates to implementation statements based on assessment findings, regulatory changes, and best practices Validate implementation statements for technical accuracy, completeness, and assessor defensibility Support continuous improvement of SecureITSM's proprietary documentation platform and implementation content library Maintain and Improve Standard Operating Procedures (Secondary) Develop and maintain assessment preparation Standard Operating Procedures (SOPs) Continuously improve evidence collection and assessment support workflows Create standardized templates, checklists, and assessment playbooks Document lessons learned and incorporate process improvements Maintain internal knowledge base articles and operational documentation Assist in refining SecureITSM's proprietary CMMC documentation platform workflows and processes Required Qualifications U.S. Citizenship required Detailed understanding of Microsoft Azure, Microsoft Defender, Microsoft Sentinel, Microsoft 365 GCC/GCC High, and related Microsoft security technologies 6+ years of cybersecurity experience with strong focus on NIST SP 800-53 and/or NIST SP 800-171 Experience supporting compliance assessments, audits, or certification activities Strong understanding of CMMC assessment methodology and evidence requirements Excellent technical writing and communication skills Strong project management and organizational abilities Exceptional attention to detail Ability to manage multiple customer engagements simultaneously Experience working directly with external assessors, auditors, or regulatory bodies Familiarity with secure project management and compliance collaboration platforms Preferred Qualifications PMP certification preferred CMMC Certified Professional (CCP) or Certified Assessor (CCA) preferred CISSP, CISM, or equivalent cybersecurity certification preferred Experience supporting DoD contractors or working within the Defense Industrial Base (DIB) Familiarity with FedRAMP and DFARS Experience with SIEM, vulnerability management, and endpoint protection technologies Key Attributes Strong leadership and customer engagement skills Ability to remain composed and professional during high-pressure assessment activities Analytical thinker with strong problem-solving capabilities Self-motivated with ability to work independently Collaborative team player with strong interpersonal skills High level of integrity and professionalism All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, status as a protected veteran or any other basis prohibited by law. Powered by JazzHR 0mriC7k8Mc Company Description Paragone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment. Company DescriptionParagone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment.

Job DescriptionJob DescriptionAbout SecureITSM SecureITSM is a Certified CMMC Managed Service Provider (MSP) supporting Department of Defense (DoD) contractors that must obtain and maintain Cybersecurity Maturity Model Certification (CMMC). SecureITSM is a CMMC Certified Organization (CMMC UID ) and has developed a proprietary CMMC documentation and compliance platform designed to streamline assessment preparation, evidence management, and ongoing compliance operations. We are seeking a highly organized and technically skilled CMMC Assessment Lead to oversee the planning, preparation, coordination, and support of customer CMMC assessments conducted by authorized C3PAOs. This role is critical to ensuring our customers successfully achieve and maintain compliance with NIST SP 800-171 Rev. 2 and future Rev. 3 requirements. The ideal candidate combines deep cybersecurity and compliance expertise with exceptional project management, customer communication, and assessment defense capabilities. Location and Travel: This is a remote position with occasional travel required to support customer assessments. Position Summary The CMMC Assessment Manager will oversee customer assessment readiness activities from initial scheduling through final assessment support and remediation coordination. The role requires direct interaction with customers, assessors, internal engineering teams, and executive leadership. This individual will manage multiple concurrent customer engagements while ensuring assessment artifacts, implementation statements, policies, procedures, and evidentiary documentation are accurate, complete, and defensible. Key Responsibilities Plan and Coordinate Assessments (Primary) Maintain the master CMMC customer assessment schedule Coordinate assessment timelines with customers, C3PAOs, and internal SecureITSM teams Conduct readiness reviews and pre-assessment planning meetings Track customer assessment milestones, dependencies, and remediation activities Manage customer communications related to assessment preparation and scheduling Coordinate Rules of Engagement (ROE), assessment logistics, and secure evidence transfer processes Monitor assessment status and provide executive-level reporting on customer readiness Assist customers in understanding assessment scope, boundary definitions, and enclave considerations Prepare Assessment Packages (Primary) Update implementation statements as needed Gather and organize evidentiary artifacts Coordinate customer evidence collection activities Review SSPs, policies, procedures, and supporting documentation for assessment readiness Validate evidence traceability to NIST SP 800-171 requirements and assessment objectives Prepare assessor-ready evidence packages and artifact repositories Conduct internal quality assurance reviews of documentation and evidence Identify documentation gaps and coordinate remediation activities Support development and maintenance of Plans of Action & Milestones (POA&Ms) Ensure documentation aligns with evolving CMMC and NIST guidance Support Customer Assessments (Primary) Attend and actively support customer assessments Actively defend implementations and evidence presented to assessors Coordinate assessment interviews and technical demonstrations Support mock assessments and readiness exercises for customers Assist customers in responding to assessor requests and follow-up questions Document assessment observations, findings, and remediation actions Coordinate post-assessment remediation activities and evidence resubmissions when required Serve as a trusted advisor throughout the certification lifecycle Maintain SecureITSM's Authorization and Compliance (Secondary) Conduct SecureITSM's annual self-assessment activities Maintain internal compliance documentation and evidentiary artifacts Coordinate annual evidence collection activities (e.g., training certificates, access reviews, vulnerability scans) Assist with internal policy and procedure updates Support ongoing continuous monitoring and compliance validation activities Track changes to CMMC, NIST SP 800-171, and related DoD guidance affecting internal compliance posture Implementation Statement Management (Secondary) Maintain and update SecureITSM master implementation statement libraries aligned to NIST SP 800-171 and evolving CMMC guidance Develop and maintain industry-specific implementation statement sets (e.g., manufacturing, engineering, professional services, telework-only environments) Standardize implementation language and evidence expectations across customer environments Coordinate updates to implementation statements based on assessment findings, regulatory changes, and best practices Validate implementation statements for technical accuracy, completeness, and assessor defensibility Support continuous improvement of SecureITSM's proprietary documentation platform and implementation content library Maintain and Improve Standard Operating Procedures (Secondary) Develop and maintain assessment preparation Standard Operating Procedures (SOPs) Continuously improve evidence collection and assessment support workflows Create standardized templates, checklists, and assessment playbooks Document lessons learned and incorporate process improvements Maintain internal knowledge base articles and operational documentation Assist in refining SecureITSM's proprietary CMMC documentation platform workflows and processes Required Qualifications U.S. Citizenship required Detailed understanding of Microsoft Azure, Microsoft Defender, Microsoft Sentinel, Microsoft 365 GCC/GCC High, and related Microsoft security technologies 6+ years of cybersecurity experience with strong focus on NIST SP 800-53 and/or NIST SP 800-171 Experience supporting compliance assessments, audits, or certification activities Strong understanding of CMMC assessment methodology and evidence requirements Excellent technical writing and communication skills Strong project management and organizational abilities Exceptional attention to detail Ability to manage multiple customer engagements simultaneously Experience working directly with external assessors, auditors, or regulatory bodies Familiarity with secure project management and compliance collaboration platforms Preferred Qualifications PMP certification preferred CMMC Certified Professional (CCP) or Certified Assessor (CCA) preferred CISSP, CISM, or equivalent cybersecurity certification preferred Experience supporting DoD contractors or working within the Defense Industrial Base (DIB) Familiarity with FedRAMP and DFARS Experience with SIEM, vulnerability management, and endpoint protection technologies Key Attributes Strong leadership and customer engagement skills Ability to remain composed and professional during high-pressure assessment activities Analytical thinker with strong problem-solving capabilities Self-motivated with ability to work independently Collaborative team player with strong interpersonal skills High level of integrity and professionalism All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, status as a protected veteran or any other basis prohibited by law. Powered by JazzHR 0mriC7k8Mc Company Description Paragone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment. Company DescriptionParagone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment.

Job DescriptionJob DescriptionAbout SecureITSM SecureITSM is a Certified CMMC Managed Service Provider (MSP) supporting Department of Defense (DoD) contractors that must obtain and maintain Cybersecurity Maturity Model Certification (CMMC). SecureITSM is a CMMC Certified Organization (CMMC UID ) and has developed a proprietary CMMC documentation and compliance platform designed to streamline assessment preparation, evidence management, and ongoing compliance operations. We are seeking a highly organized and technically skilled CMMC Assessment Lead to oversee the planning, preparation, coordination, and support of customer CMMC assessments conducted by authorized C3PAOs. This role is critical to ensuring our customers successfully achieve and maintain compliance with NIST SP 800-171 Rev. 2 and future Rev. 3 requirements. The ideal candidate combines deep cybersecurity and compliance expertise with exceptional project management, customer communication, and assessment defense capabilities. Location and Travel: This is a remote position with occasional travel required to support customer assessments. Position Summary The CMMC Assessment Manager will oversee customer assessment readiness activities from initial scheduling through final assessment support and remediation coordination. The role requires direct interaction with customers, assessors, internal engineering teams, and executive leadership. This individual will manage multiple concurrent customer engagements while ensuring assessment artifacts, implementation statements, policies, procedures, and evidentiary documentation are accurate, complete, and defensible. Key Responsibilities Plan and Coordinate Assessments (Primary) Maintain the master CMMC customer assessment schedule Coordinate assessment timelines with customers, C3PAOs, and internal SecureITSM teams Conduct readiness reviews and pre-assessment planning meetings Track customer assessment milestones, dependencies, and remediation activities Manage customer communications related to assessment preparation and scheduling Coordinate Rules of Engagement (ROE), assessment logistics, and secure evidence transfer processes Monitor assessment status and provide executive-level reporting on customer readiness Assist customers in understanding assessment scope, boundary definitions, and enclave considerations Prepare Assessment Packages (Primary) Update implementation statements as needed Gather and organize evidentiary artifacts Coordinate customer evidence collection activities Review SSPs, policies, procedures, and supporting documentation for assessment readiness Validate evidence traceability to NIST SP 800-171 requirements and assessment objectives Prepare assessor-ready evidence packages and artifact repositories Conduct internal quality assurance reviews of documentation and evidence Identify documentation gaps and coordinate remediation activities Support development and maintenance of Plans of Action & Milestones (POA&Ms) Ensure documentation aligns with evolving CMMC and NIST guidance Support Customer Assessments (Primary) Attend and actively support customer assessments Actively defend implementations and evidence presented to assessors Coordinate assessment interviews and technical demonstrations Support mock assessments and readiness exercises for customers Assist customers in responding to assessor requests and follow-up questions Document assessment observations, findings, and remediation actions Coordinate post-assessment remediation activities and evidence resubmissions when required Serve as a trusted advisor throughout the certification lifecycle Maintain SecureITSM's Authorization and Compliance (Secondary) Conduct SecureITSM's annual self-assessment activities Maintain internal compliance documentation and evidentiary artifacts Coordinate annual evidence collection activities (e.g., training certificates, access reviews, vulnerability scans) Assist with internal policy and procedure updates Support ongoing continuous monitoring and compliance validation activities Track changes to CMMC, NIST SP 800-171, and related DoD guidance affecting internal compliance posture Implementation Statement Management (Secondary) Maintain and update SecureITSM master implementation statement libraries aligned to NIST SP 800-171 and evolving CMMC guidance Develop and maintain industry-specific implementation statement sets (e.g., manufacturing, engineering, professional services, telework-only environments) Standardize implementation language and evidence expectations across customer environments Coordinate updates to implementation statements based on assessment findings, regulatory changes, and best practices Validate implementation statements for technical accuracy, completeness, and assessor defensibility Support continuous improvement of SecureITSM's proprietary documentation platform and implementation content library Maintain and Improve Standard Operating Procedures (Secondary) Develop and maintain assessment preparation Standard Operating Procedures (SOPs) Continuously improve evidence collection and assessment support workflows Create standardized templates, checklists, and assessment playbooks Document lessons learned and incorporate process improvements Maintain internal knowledge base articles and operational documentation Assist in refining SecureITSM's proprietary CMMC documentation platform workflows and processes Required Qualifications U.S. Citizenship required Detailed understanding of Microsoft Azure, Microsoft Defender, Microsoft Sentinel, Microsoft 365 GCC/GCC High, and related Microsoft security technologies 6+ years of cybersecurity experience with strong focus on NIST SP 800-53 and/or NIST SP 800-171 Experience supporting compliance assessments, audits, or certification activities Strong understanding of CMMC assessment methodology and evidence requirements Excellent technical writing and communication skills Strong project management and organizational abilities Exceptional attention to detail Ability to manage multiple customer engagements simultaneously Experience working directly with external assessors, auditors, or regulatory bodies Familiarity with secure project management and compliance collaboration platforms Preferred Qualifications PMP certification preferred CMMC Certified Professional (CCP) or Certified Assessor (CCA) preferred CISSP, CISM, or equivalent cybersecurity certification preferred Experience supporting DoD contractors or working within the Defense Industrial Base (DIB) Familiarity with FedRAMP and DFARS Experience with SIEM, vulnerability management, and endpoint protection technologies Key Attributes Strong leadership and customer engagement skills Ability to remain composed and professional during high-pressure assessment activities Analytical thinker with strong problem-solving capabilities Self-motivated with ability to work independently Collaborative team player with strong interpersonal skills High level of integrity and professionalism All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, status as a protected veteran or any other basis prohibited by law. Powered by JazzHR 0mriC7k8Mc Company Description Paragone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment. Company DescriptionParagone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment.

Job DescriptionJob DescriptionAbout SecureITSM SecureITSM is a Certified CMMC Managed Service Provider (MSP) supporting Department of Defense (DoD) contractors that must obtain and maintain Cybersecurity Maturity Model Certification (CMMC). SecureITSM is a CMMC Certified Organization (CMMC UID ) and has developed a proprietary CMMC documentation and compliance platform designed to streamline assessment preparation, evidence management, and ongoing compliance operations. We are seeking a highly organized and technically skilled CMMC Assessment Lead to oversee the planning, preparation, coordination, and support of customer CMMC assessments conducted by authorized C3PAOs. This role is critical to ensuring our customers successfully achieve and maintain compliance with NIST SP 800-171 Rev. 2 and future Rev. 3 requirements. The ideal candidate combines deep cybersecurity and compliance expertise with exceptional project management, customer communication, and assessment defense capabilities. Location and Travel: This is a remote position with occasional travel required to support customer assessments. Position Summary The CMMC Assessment Manager will oversee customer assessment readiness activities from initial scheduling through final assessment support and remediation coordination. The role requires direct interaction with customers, assessors, internal engineering teams, and executive leadership. This individual will manage multiple concurrent customer engagements while ensuring assessment artifacts, implementation statements, policies, procedures, and evidentiary documentation are accurate, complete, and defensible. Key Responsibilities Plan and Coordinate Assessments (Primary) Maintain the master CMMC customer assessment schedule Coordinate assessment timelines with customers, C3PAOs, and internal SecureITSM teams Conduct readiness reviews and pre-assessment planning meetings Track customer assessment milestones, dependencies, and remediation activities Manage customer communications related to assessment preparation and scheduling Coordinate Rules of Engagement (ROE), assessment logistics, and secure evidence transfer processes Monitor assessment status and provide executive-level reporting on customer readiness Assist customers in understanding assessment scope, boundary definitions, and enclave considerations Prepare Assessment Packages (Primary) Update implementation statements as needed Gather and organize evidentiary artifacts Coordinate customer evidence collection activities Review SSPs, policies, procedures, and supporting documentation for assessment readiness Validate evidence traceability to NIST SP 800-171 requirements and assessment objectives Prepare assessor-ready evidence packages and artifact repositories Conduct internal quality assurance reviews of documentation and evidence Identify documentation gaps and coordinate remediation activities Support development and maintenance of Plans of Action & Milestones (POA&Ms) Ensure documentation aligns with evolving CMMC and NIST guidance Support Customer Assessments (Primary) Attend and actively support customer assessments Actively defend implementations and evidence presented to assessors Coordinate assessment interviews and technical demonstrations Support mock assessments and readiness exercises for customers Assist customers in responding to assessor requests and follow-up questions Document assessment observations, findings, and remediation actions Coordinate post-assessment remediation activities and evidence resubmissions when required Serve as a trusted advisor throughout the certification lifecycle Maintain SecureITSM's Authorization and Compliance (Secondary) Conduct SecureITSM's annual self-assessment activities Maintain internal compliance documentation and evidentiary artifacts Coordinate annual evidence collection activities (e.g., training certificates, access reviews, vulnerability scans) Assist with internal policy and procedure updates Support ongoing continuous monitoring and compliance validation activities Track changes to CMMC, NIST SP 800-171, and related DoD guidance affecting internal compliance posture Implementation Statement Management (Secondary) Maintain and update SecureITSM master implementation statement libraries aligned to NIST SP 800-171 and evolving CMMC guidance Develop and maintain industry-specific implementation statement sets (e.g., manufacturing, engineering, professional services, telework-only environments) Standardize implementation language and evidence expectations across customer environments Coordinate updates to implementation statements based on assessment findings, regulatory changes, and best practices Validate implementation statements for technical accuracy, completeness, and assessor defensibility Support continuous improvement of SecureITSM's proprietary documentation platform and implementation content library Maintain and Improve Standard Operating Procedures (Secondary) Develop and maintain assessment preparation Standard Operating Procedures (SOPs) Continuously improve evidence collection and assessment support workflows Create standardized templates, checklists, and assessment playbooks Document lessons learned and incorporate process improvements Maintain internal knowledge base articles and operational documentation Assist in refining SecureITSM's proprietary CMMC documentation platform workflows and processes Required Qualifications U.S. Citizenship required Detailed understanding of Microsoft Azure, Microsoft Defender, Microsoft Sentinel, Microsoft 365 GCC/GCC High, and related Microsoft security technologies 6+ years of cybersecurity experience with strong focus on NIST SP 800-53 and/or NIST SP 800-171 Experience supporting compliance assessments, audits, or certification activities Strong understanding of CMMC assessment methodology and evidence requirements Excellent technical writing and communication skills Strong project management and organizational abilities Exceptional attention to detail Ability to manage multiple customer engagements simultaneously Experience working directly with external assessors, auditors, or regulatory bodies Familiarity with secure project management and compliance collaboration platforms Preferred Qualifications PMP certification preferred CMMC Certified Professional (CCP) or Certified Assessor (CCA) preferred CISSP, CISM, or equivalent cybersecurity certification preferred Experience supporting DoD contractors or working within the Defense Industrial Base (DIB) Familiarity with FedRAMP and DFARS Experience with SIEM, vulnerability management, and endpoint protection technologies Key Attributes Strong leadership and customer engagement skills Ability to remain composed and professional during high-pressure assessment activities Analytical thinker with strong problem-solving capabilities Self-motivated with ability to work independently Collaborative team player with strong interpersonal skills High level of integrity and professionalism All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, status as a protected veteran or any other basis prohibited by law. Powered by JazzHR 0mriC7k8Mc Company Description Paragone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment. Company DescriptionParagone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment.

Job DescriptionJob DescriptionAbout SecureITSM SecureITSM is a Certified CMMC Managed Service Provider (MSP) supporting Department of Defense (DoD) contractors that must obtain and maintain Cybersecurity Maturity Model Certification (CMMC). SecureITSM is a CMMC Certified Organization (CMMC UID ) and has developed a proprietary CMMC documentation and compliance platform designed to streamline assessment preparation, evidence management, and ongoing compliance operations. We are seeking a highly organized and technically skilled CMMC Assessment Lead to oversee the planning, preparation, coordination, and support of customer CMMC assessments conducted by authorized C3PAOs. This role is critical to ensuring our customers successfully achieve and maintain compliance with NIST SP 800-171 Rev. 2 and future Rev. 3 requirements. The ideal candidate combines deep cybersecurity and compliance expertise with exceptional project management, customer communication, and assessment defense capabilities. Location and Travel: This is a remote position with occasional travel required to support customer assessments. Position Summary The CMMC Assessment Manager will oversee customer assessment readiness activities from initial scheduling through final assessment support and remediation coordination. The role requires direct interaction with customers, assessors, internal engineering teams, and executive leadership. This individual will manage multiple concurrent customer engagements while ensuring assessment artifacts, implementation statements, policies, procedures, and evidentiary documentation are accurate, complete, and defensible. Key Responsibilities Plan and Coordinate Assessments (Primary) Maintain the master CMMC customer assessment schedule Coordinate assessment timelines with customers, C3PAOs, and internal SecureITSM teams Conduct readiness reviews and pre-assessment planning meetings Track customer assessment milestones, dependencies, and remediation activities Manage customer communications related to assessment preparation and scheduling Coordinate Rules of Engagement (ROE), assessment logistics, and secure evidence transfer processes Monitor assessment status and provide executive-level reporting on customer readiness Assist customers in understanding assessment scope, boundary definitions, and enclave considerations Prepare Assessment Packages (Primary) Update implementation statements as needed Gather and organize evidentiary artifacts Coordinate customer evidence collection activities Review SSPs, policies, procedures, and supporting documentation for assessment readiness Validate evidence traceability to NIST SP 800-171 requirements and assessment objectives Prepare assessor-ready evidence packages and artifact repositories Conduct internal quality assurance reviews of documentation and evidence Identify documentation gaps and coordinate remediation activities Support development and maintenance of Plans of Action & Milestones (POA&Ms) Ensure documentation aligns with evolving CMMC and NIST guidance Support Customer Assessments (Primary) Attend and actively support customer assessments Actively defend implementations and evidence presented to assessors Coordinate assessment interviews and technical demonstrations Support mock assessments and readiness exercises for customers Assist customers in responding to assessor requests and follow-up questions Document assessment observations, findings, and remediation actions Coordinate post-assessment remediation activities and evidence resubmissions when required Serve as a trusted advisor throughout the certification lifecycle Maintain SecureITSM's Authorization and Compliance (Secondary) Conduct SecureITSM's annual self-assessment activities Maintain internal compliance documentation and evidentiary artifacts Coordinate annual evidence collection activities (e.g., training certificates, access reviews, vulnerability scans) Assist with internal policy and procedure updates Support ongoing continuous monitoring and compliance validation activities Track changes to CMMC, NIST SP 800-171, and related DoD guidance affecting internal compliance posture Implementation Statement Management (Secondary) Maintain and update SecureITSM master implementation statement libraries aligned to NIST SP 800-171 and evolving CMMC guidance Develop and maintain industry-specific implementation statement sets (e.g., manufacturing, engineering, professional services, telework-only environments) Standardize implementation language and evidence expectations across customer environments Coordinate updates to implementation statements based on assessment findings, regulatory changes, and best practices Validate implementation statements for technical accuracy, completeness, and assessor defensibility Support continuous improvement of SecureITSM's proprietary documentation platform and implementation content library Maintain and Improve Standard Operating Procedures (Secondary) Develop and maintain assessment preparation Standard Operating Procedures (SOPs) Continuously improve evidence collection and assessment support workflows Create standardized templates, checklists, and assessment playbooks Document lessons learned and incorporate process improvements Maintain internal knowledge base articles and operational documentation Assist in refining SecureITSM's proprietary CMMC documentation platform workflows and processes Required Qualifications U.S. Citizenship required Detailed understanding of Microsoft Azure, Microsoft Defender, Microsoft Sentinel, Microsoft 365 GCC/GCC High, and related Microsoft security technologies 6+ years of cybersecurity experience with strong focus on NIST SP 800-53 and/or NIST SP 800-171 Experience supporting compliance assessments, audits, or certification activities Strong understanding of CMMC assessment methodology and evidence requirements Excellent technical writing and communication skills Strong project management and organizational abilities Exceptional attention to detail Ability to manage multiple customer engagements simultaneously Experience working directly with external assessors, auditors, or regulatory bodies Familiarity with secure project management and compliance collaboration platforms Preferred Qualifications PMP certification preferred CMMC Certified Professional (CCP) or Certified Assessor (CCA) preferred CISSP, CISM, or equivalent cybersecurity certification preferred Experience supporting DoD contractors or working within the Defense Industrial Base (DIB) Familiarity with FedRAMP and DFARS Experience with SIEM, vulnerability management, and endpoint protection technologies Key Attributes Strong leadership and customer engagement skills Ability to remain composed and professional during high-pressure assessment activities Analytical thinker with strong problem-solving capabilities Self-motivated with ability to work independently Collaborative team player with strong interpersonal skills High level of integrity and professionalism All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, status as a protected veteran or any other basis prohibited by law. Powered by JazzHR 0mriC7k8Mc Company Description Paragone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment. Company DescriptionParagone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment.

Job DescriptionJob DescriptionAbout SecureITSM SecureITSM is a Certified CMMC Managed Service Provider (MSP) supporting Department of Defense (DoD) contractors that must obtain and maintain Cybersecurity Maturity Model Certification (CMMC). SecureITSM is a CMMC Certified Organization (CMMC UID ) and has developed a proprietary CMMC documentation and compliance platform designed to streamline assessment preparation, evidence management, and ongoing compliance operations. We are seeking a highly organized and technically skilled CMMC Assessment Lead to oversee the planning, preparation, coordination, and support of customer CMMC assessments conducted by authorized C3PAOs. This role is critical to ensuring our customers successfully achieve and maintain compliance with NIST SP 800-171 Rev. 2 and future Rev. 3 requirements. The ideal candidate combines deep cybersecurity and compliance expertise with exceptional project management, customer communication, and assessment defense capabilities. Location and Travel: This is a remote position with occasional travel required to support customer assessments. Position Summary The CMMC Assessment Manager will oversee customer assessment readiness activities from initial scheduling through final assessment support and remediation coordination. The role requires direct interaction with customers, assessors, internal engineering teams, and executive leadership. This individual will manage multiple concurrent customer engagements while ensuring assessment artifacts, implementation statements, policies, procedures, and evidentiary documentation are accurate, complete, and defensible. Key Responsibilities Plan and Coordinate Assessments (Primary) Maintain the master CMMC customer assessment schedule Coordinate assessment timelines with customers, C3PAOs, and internal SecureITSM teams Conduct readiness reviews and pre-assessment planning meetings Track customer assessment milestones, dependencies, and remediation activities Manage customer communications related to assessment preparation and scheduling Coordinate Rules of Engagement (ROE), assessment logistics, and secure evidence transfer processes Monitor assessment status and provide executive-level reporting on customer readiness Assist customers in understanding assessment scope, boundary definitions, and enclave considerations Prepare Assessment Packages (Primary) Update implementation statements as needed Gather and organize evidentiary artifacts Coordinate customer evidence collection activities Review SSPs, policies, procedures, and supporting documentation for assessment readiness Validate evidence traceability to NIST SP 800-171 requirements and assessment objectives Prepare assessor-ready evidence packages and artifact repositories Conduct internal quality assurance reviews of documentation and evidence Identify documentation gaps and coordinate remediation activities Support development and maintenance of Plans of Action & Milestones (POA&Ms) Ensure documentation aligns with evolving CMMC and NIST guidance Support Customer Assessments (Primary) Attend and actively support customer assessments Actively defend implementations and evidence presented to assessors Coordinate assessment interviews and technical demonstrations Support mock assessments and readiness exercises for customers Assist customers in responding to assessor requests and follow-up questions Document assessment observations, findings, and remediation actions Coordinate post-assessment remediation activities and evidence resubmissions when required Serve as a trusted advisor throughout the certification lifecycle Maintain SecureITSM's Authorization and Compliance (Secondary) Conduct SecureITSM's annual self-assessment activities Maintain internal compliance documentation and evidentiary artifacts Coordinate annual evidence collection activities (e.g., training certificates, access reviews, vulnerability scans) Assist with internal policy and procedure updates Support ongoing continuous monitoring and compliance validation activities Track changes to CMMC, NIST SP 800-171, and related DoD guidance affecting internal compliance posture Implementation Statement Management (Secondary) Maintain and update SecureITSM master implementation statement libraries aligned to NIST SP 800-171 and evolving CMMC guidance Develop and maintain industry-specific implementation statement sets (e.g., manufacturing, engineering, professional services, telework-only environments) Standardize implementation language and evidence expectations across customer environments Coordinate updates to implementation statements based on assessment findings, regulatory changes, and best practices Validate implementation statements for technical accuracy, completeness, and assessor defensibility Support continuous improvement of SecureITSM's proprietary documentation platform and implementation content library Maintain and Improve Standard Operating Procedures (Secondary) Develop and maintain assessment preparation Standard Operating Procedures (SOPs) Continuously improve evidence collection and assessment support workflows Create standardized templates, checklists, and assessment playbooks Document lessons learned and incorporate process improvements Maintain internal knowledge base articles and operational documentation Assist in refining SecureITSM's proprietary CMMC documentation platform workflows and processes Required Qualifications U.S. Citizenship required Detailed understanding of Microsoft Azure, Microsoft Defender, Microsoft Sentinel, Microsoft 365 GCC/GCC High, and related Microsoft security technologies 6+ years of cybersecurity experience with strong focus on NIST SP 800-53 and/or NIST SP 800-171 Experience supporting compliance assessments, audits, or certification activities Strong understanding of CMMC assessment methodology and evidence requirements Excellent technical writing and communication skills Strong project management and organizational abilities Exceptional attention to detail Ability to manage multiple customer engagements simultaneously Experience working directly with external assessors, auditors, or regulatory bodies Familiarity with secure project management and compliance collaboration platforms Preferred Qualifications PMP certification preferred CMMC Certified Professional (CCP) or Certified Assessor (CCA) preferred CISSP, CISM, or equivalent cybersecurity certification preferred Experience supporting DoD contractors or working within the Defense Industrial Base (DIB) Familiarity with FedRAMP and DFARS Experience with SIEM, vulnerability management, and endpoint protection technologies Key Attributes Strong leadership and customer engagement skills Ability to remain composed and professional during high-pressure assessment activities Analytical thinker with strong problem-solving capabilities Self-motivated with ability to work independently Collaborative team player with strong interpersonal skills High level of integrity and professionalism All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, status as a protected veteran or any other basis prohibited by law. Powered by JazzHR 0mriC7k8Mc Company Description Paragone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment. Company DescriptionParagone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment.