(P-1286) At Databricks, we are passionate about enabling data teams to solve the world's toughest problems - from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Networking Infrastructure is a core part of the platform that powers all our data and AI products. The platform also powers key enterprise security features used by customers across all our products to build connectivity solutions to cloud resources and prevent data exfiltration. We are seeking experienced Senior Software Engineers with large-scale distributed system experience to join the Networking Infrastructure team. You will design and automate the networking foundations for large-scale compute clusters across all the major cloud providers, connecting millions of VMs running on Databricks. You will lead the design and development of secure and scalable connectivity that powers all the data / AI workloads. You will work closely with cross-functional teams, including product management, operations, and other engineering teams, to ensure the delivery of robust, scalable, and efficient networking systems. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about solving novel multicloud and distributed systems challenges. What we look for: 5+ years of production-level experience in one of: Python, Java, Scala, C++, or a similar language 4+ years of experience developing large-scale distributed systems from scratch Experience working on a SaaS platform or with Service-Oriented Architectures. Extensive experience working on large-scale compute clusters, network connectivity, and automation. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $166,000-$225,000 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
09/22/2026
Full time
(P-1286) At Databricks, we are passionate about enabling data teams to solve the world's toughest problems - from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Networking Infrastructure is a core part of the platform that powers all our data and AI products. The platform also powers key enterprise security features used by customers across all our products to build connectivity solutions to cloud resources and prevent data exfiltration. We are seeking experienced Senior Software Engineers with large-scale distributed system experience to join the Networking Infrastructure team. You will design and automate the networking foundations for large-scale compute clusters across all the major cloud providers, connecting millions of VMs running on Databricks. You will lead the design and development of secure and scalable connectivity that powers all the data / AI workloads. You will work closely with cross-functional teams, including product management, operations, and other engineering teams, to ensure the delivery of robust, scalable, and efficient networking systems. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about solving novel multicloud and distributed systems challenges. What we look for: 5+ years of production-level experience in one of: Python, Java, Scala, C++, or a similar language 4+ years of experience developing large-scale distributed systems from scratch Experience working on a SaaS platform or with Service-Oriented Architectures. Extensive experience working on large-scale compute clusters, network connectivity, and automation. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $166,000-$225,000 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
(P-1286) At Databricks, we are passionate about enabling data teams to solve the world's toughest problems - from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Networking Infrastructure is a core part of the platform that powers all our data and AI products. The platform also powers key enterprise security features used by customers across all our products to build connectivity solutions to cloud resources and prevent data exfiltration. We are seeking experienced Senior Software Engineers with large-scale distributed system experience to join the Networking Infrastructure team. You will design and automate the networking foundations for large-scale compute clusters across all the major cloud providers, connecting millions of VMs running on Databricks. You will lead the design and development of secure and scalable connectivity that powers all the data / AI workloads. You will work closely with cross-functional teams, including product management, operations, and other engineering teams, to ensure the delivery of robust, scalable, and efficient networking systems. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about solving novel multicloud and distributed systems challenges. What we look for: 5+ years of production-level experience in one of: Python, Java, Scala, C++, or a similar language 4+ years of experience developing large-scale distributed systems from scratch Experience working on a SaaS platform or with Service-Oriented Architectures. Extensive experience working on large-scale compute clusters, network connectivity, and automation. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $157,000-$213,800 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
09/22/2026
Full time
(P-1286) At Databricks, we are passionate about enabling data teams to solve the world's toughest problems - from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Networking Infrastructure is a core part of the platform that powers all our data and AI products. The platform also powers key enterprise security features used by customers across all our products to build connectivity solutions to cloud resources and prevent data exfiltration. We are seeking experienced Senior Software Engineers with large-scale distributed system experience to join the Networking Infrastructure team. You will design and automate the networking foundations for large-scale compute clusters across all the major cloud providers, connecting millions of VMs running on Databricks. You will lead the design and development of secure and scalable connectivity that powers all the data / AI workloads. You will work closely with cross-functional teams, including product management, operations, and other engineering teams, to ensure the delivery of robust, scalable, and efficient networking systems. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment and is passionate about solving novel multicloud and distributed systems challenges. What we look for: 5+ years of production-level experience in one of: Python, Java, Scala, C++, or a similar language 4+ years of experience developing large-scale distributed systems from scratch Experience working on a SaaS platform or with Service-Oriented Architectures. Extensive experience working on large-scale compute clusters, network connectivity, and automation. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Local Pay Range $157,000-$213,800 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Job DescriptionJob Description Job Title: Program Manager (Aviation) Team: Aviation Location: Miramar, South Florida About Quvia: Quvia is building the digital fabric between edge and cloud. Our platform uses AI and machine learning to orchestrate connectivity across satellite, terrestrial, and hybrid networks so customers can move and manage data in the world's most network constrained environments. We partner with global leaders in aviation, maritime, energy and other industries where connectivitiy is variable and complex, and digital services depend on reliable data movement. As companies deploy AI, automation and data-driven systems at the edge, Quvia provides the platform needed to unlock the full potential of their data and build value above the network. Quvia is a fast growing, Series A company backed by Colombia Capital ($5B+ in fund commitments. It is headquartered in the greater Miami are with offices in the UK and India. Learn more at and Your Role Quvia is seeking an Aviation Program Manager who is based in Florida, to manage large complex B2B programs with some of the largest and most prestigious airlines in the world. As the program manager and primary communication driver between Quvia and client program stakeholders, you will be responsible for highly visible programs with company-wide visibility/impact with large revenue targets. In addition, you will lead the daily program management with the client to ensure the services and projects are delivered on time and on budget. As a program manager, you will likely manage multiple airline clients simultaneously. The ideal candidate will have at least 5 years experience as a Program Manager in the aviation industry and in a software development setting. Candidates must be based in FL state to apply for this position due to the periodic travel to our South Florida office. Candidates must also have flexibility to travel quarterly to customer sites. What You'll Do The Aviation Program Manager will lead the planning and implementation of a broad, coordinated set of deliverables to meet the goals and priorities of Clients in multiple regions/ timezones (APAC, EMEA, North America) Leverage your industry experience and customer management skills to drive highly technical, cloud, and B2B software services to multiple clients/airlines. Manage internal resources for delivery of technical solutions in collaboration with design and service delivery teams. Documenting program and customer progress and financial performance of the client program. Identify, and manage customer services deficiencies and be the ears of the customer representing their needs and desires while working closely with the sales team to propose new solutions. Work cross-functionally (typically with the sales team and senior management) to offer alternate solutions and product growth opportunities. Function as the primary driver of communication (including broad-based/complex communications) between Client and Customers stakeholders. Develop resource utilization and planning tools for program and portfolio management. Implement established program management processes, dashboards, templates, policies, and metrics. Lead timely resolution of key issues, decisions, escalations, and risks. Help identify and fix processes and procedures that impede the smooth implementation of customer initiatives and programs. Review, understand, and ensure the Quvia team adheres to the contract and client's agreements. Attend our South Florida office periodically, for face to face business meetings. What You'll Need Bachelor's (4 years) degree in engineering, science, business, or a related discipline. Minimum 8+ years of increasingly responsible experience, with at least five (5) years of experience managing customers via traditional and agile project/program management methodology. Must have experience with PM tools, such as JIRA, Smartsheet, Experience managing complex Client IT projects/programs, preferably Enterprise, Networking, and Software deployments. Experience with IFC and/or IFE-related projects and program deployments. Excellent written and verbal communication skills with a demonstrated ability to work with cross-functional teams. Software engineering or network engineering and satellite background. Ability to assist aviation client leaders in managing workstreams, milestones, and deliverables within a highly regulated and fast-paced environment. Ability to think strategically, solve problems effectively, and tenaciously follow through to ensure client success. Results-oriented with strong people and time management skills, highly organized, motivated, and driven to succeed. Good judgment and the capacity to independently evaluate situations and identify the optimum action. The initiative to seek ways to contribute to the company's success goes beyond a narrow definition of job responsibilities. Deals comfortably with senior management and can present and converse with people in positions of authority. Experience with handling customer disputes with win-win resolution options while maintaining the integrity of the contract Act as the voice of the customer for Quvia Able to identify and then support sales in proposing new solutions for the customer What We'll Offer Competitive Salary Performance Bonus Stock Options Private Healthcare Plan including optical and dental care Life Insurance Flexible PTO + US holidays 401k plan Monthly Phone Allowance Quvia will never ask to interview job applicants via text message or ask for personal banking information as part of the interview process. Quvia will never ask job applicants or new hires to send money or deposit checks for the company. In case of doubt, please contact us directly at Quvia is an Equal Opportunity Employer. Employment opportunities at Quvia are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.
09/22/2026
Full time
Job DescriptionJob Description Job Title: Program Manager (Aviation) Team: Aviation Location: Miramar, South Florida About Quvia: Quvia is building the digital fabric between edge and cloud. Our platform uses AI and machine learning to orchestrate connectivity across satellite, terrestrial, and hybrid networks so customers can move and manage data in the world's most network constrained environments. We partner with global leaders in aviation, maritime, energy and other industries where connectivitiy is variable and complex, and digital services depend on reliable data movement. As companies deploy AI, automation and data-driven systems at the edge, Quvia provides the platform needed to unlock the full potential of their data and build value above the network. Quvia is a fast growing, Series A company backed by Colombia Capital ($5B+ in fund commitments. It is headquartered in the greater Miami are with offices in the UK and India. Learn more at and Your Role Quvia is seeking an Aviation Program Manager who is based in Florida, to manage large complex B2B programs with some of the largest and most prestigious airlines in the world. As the program manager and primary communication driver between Quvia and client program stakeholders, you will be responsible for highly visible programs with company-wide visibility/impact with large revenue targets. In addition, you will lead the daily program management with the client to ensure the services and projects are delivered on time and on budget. As a program manager, you will likely manage multiple airline clients simultaneously. The ideal candidate will have at least 5 years experience as a Program Manager in the aviation industry and in a software development setting. Candidates must be based in FL state to apply for this position due to the periodic travel to our South Florida office. Candidates must also have flexibility to travel quarterly to customer sites. What You'll Do The Aviation Program Manager will lead the planning and implementation of a broad, coordinated set of deliverables to meet the goals and priorities of Clients in multiple regions/ timezones (APAC, EMEA, North America) Leverage your industry experience and customer management skills to drive highly technical, cloud, and B2B software services to multiple clients/airlines. Manage internal resources for delivery of technical solutions in collaboration with design and service delivery teams. Documenting program and customer progress and financial performance of the client program. Identify, and manage customer services deficiencies and be the ears of the customer representing their needs and desires while working closely with the sales team to propose new solutions. Work cross-functionally (typically with the sales team and senior management) to offer alternate solutions and product growth opportunities. Function as the primary driver of communication (including broad-based/complex communications) between Client and Customers stakeholders. Develop resource utilization and planning tools for program and portfolio management. Implement established program management processes, dashboards, templates, policies, and metrics. Lead timely resolution of key issues, decisions, escalations, and risks. Help identify and fix processes and procedures that impede the smooth implementation of customer initiatives and programs. Review, understand, and ensure the Quvia team adheres to the contract and client's agreements. Attend our South Florida office periodically, for face to face business meetings. What You'll Need Bachelor's (4 years) degree in engineering, science, business, or a related discipline. Minimum 8+ years of increasingly responsible experience, with at least five (5) years of experience managing customers via traditional and agile project/program management methodology. Must have experience with PM tools, such as JIRA, Smartsheet, Experience managing complex Client IT projects/programs, preferably Enterprise, Networking, and Software deployments. Experience with IFC and/or IFE-related projects and program deployments. Excellent written and verbal communication skills with a demonstrated ability to work with cross-functional teams. Software engineering or network engineering and satellite background. Ability to assist aviation client leaders in managing workstreams, milestones, and deliverables within a highly regulated and fast-paced environment. Ability to think strategically, solve problems effectively, and tenaciously follow through to ensure client success. Results-oriented with strong people and time management skills, highly organized, motivated, and driven to succeed. Good judgment and the capacity to independently evaluate situations and identify the optimum action. The initiative to seek ways to contribute to the company's success goes beyond a narrow definition of job responsibilities. Deals comfortably with senior management and can present and converse with people in positions of authority. Experience with handling customer disputes with win-win resolution options while maintaining the integrity of the contract Act as the voice of the customer for Quvia Able to identify and then support sales in proposing new solutions for the customer What We'll Offer Competitive Salary Performance Bonus Stock Options Private Healthcare Plan including optical and dental care Life Insurance Flexible PTO + US holidays 401k plan Monthly Phone Allowance Quvia will never ask to interview job applicants via text message or ask for personal banking information as part of the interview process. Quvia will never ask job applicants or new hires to send money or deposit checks for the company. In case of doubt, please contact us directly at Quvia is an Equal Opportunity Employer. Employment opportunities at Quvia are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.
Job DescriptionJob Description Job Title: Program Manager (Aviation) Team: Aviation Location: Miramar, South Florida About Quvia: Quvia is building the digital fabric between edge and cloud. Our platform uses AI and machine learning to orchestrate connectivity across satellite, terrestrial, and hybrid networks so customers can move and manage data in the world's most network constrained environments. We partner with global leaders in aviation, maritime, energy and other industries where connectivitiy is variable and complex, and digital services depend on reliable data movement. As companies deploy AI, automation and data-driven systems at the edge, Quvia provides the platform needed to unlock the full potential of their data and build value above the network. Quvia is a fast growing, Series A company backed by Colombia Capital ($5B+ in fund commitments. It is headquartered in the greater Miami are with offices in the UK and India. Learn more at and Your Role Quvia is seeking an Aviation Program Manager who is based in Florida, to manage large complex B2B programs with some of the largest and most prestigious airlines in the world. As the program manager and primary communication driver between Quvia and client program stakeholders, you will be responsible for highly visible programs with company-wide visibility/impact with large revenue targets. In addition, you will lead the daily program management with the client to ensure the services and projects are delivered on time and on budget. As a program manager, you will likely manage multiple airline clients simultaneously. The ideal candidate will have at least 5 years experience as a Program Manager in the aviation industry and in a software development setting. Candidates must be based in FL state to apply for this position due to the periodic travel to our South Florida office. Candidates must also have flexibility to travel quarterly to customer sites. What You'll Do The Aviation Program Manager will lead the planning and implementation of a broad, coordinated set of deliverables to meet the goals and priorities of Clients in multiple regions/ timezones (APAC, EMEA, North America) Leverage your industry experience and customer management skills to drive highly technical, cloud, and B2B software services to multiple clients/airlines. Manage internal resources for delivery of technical solutions in collaboration with design and service delivery teams. Documenting program and customer progress and financial performance of the client program. Identify, and manage customer services deficiencies and be the ears of the customer representing their needs and desires while working closely with the sales team to propose new solutions. Work cross-functionally (typically with the sales team and senior management) to offer alternate solutions and product growth opportunities. Function as the primary driver of communication (including broad-based/complex communications) between Client and Customers stakeholders. Develop resource utilization and planning tools for program and portfolio management. Implement established program management processes, dashboards, templates, policies, and metrics. Lead timely resolution of key issues, decisions, escalations, and risks. Help identify and fix processes and procedures that impede the smooth implementation of customer initiatives and programs. Review, understand, and ensure the Quvia team adheres to the contract and client's agreements. Attend our South Florida office periodically, for face to face business meetings. What You'll Need Bachelor's (4 years) degree in engineering, science, business, or a related discipline. Minimum 8+ years of increasingly responsible experience, with at least five (5) years of experience managing customers via traditional and agile project/program management methodology. Must have experience with PM tools, such as JIRA, Smartsheet, Experience managing complex Client IT projects/programs, preferably Enterprise, Networking, and Software deployments. Experience with IFC and/or IFE-related projects and program deployments. Excellent written and verbal communication skills with a demonstrated ability to work with cross-functional teams. Software engineering or network engineering and satellite background. Ability to assist aviation client leaders in managing workstreams, milestones, and deliverables within a highly regulated and fast-paced environment. Ability to think strategically, solve problems effectively, and tenaciously follow through to ensure client success. Results-oriented with strong people and time management skills, highly organized, motivated, and driven to succeed. Good judgment and the capacity to independently evaluate situations and identify the optimum action. The initiative to seek ways to contribute to the company's success goes beyond a narrow definition of job responsibilities. Deals comfortably with senior management and can present and converse with people in positions of authority. Experience with handling customer disputes with win-win resolution options while maintaining the integrity of the contract Act as the voice of the customer for Quvia Able to identify and then support sales in proposing new solutions for the customer What We'll Offer Competitive Salary Performance Bonus Stock Options Private Healthcare Plan including optical and dental care Life Insurance Flexible PTO + US holidays 401k plan Monthly Phone Allowance Quvia will never ask to interview job applicants via text message or ask for personal banking information as part of the interview process. Quvia will never ask job applicants or new hires to send money or deposit checks for the company. In case of doubt, please contact us directly at Quvia is an Equal Opportunity Employer. Employment opportunities at Quvia are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.
09/22/2026
Full time
Job DescriptionJob Description Job Title: Program Manager (Aviation) Team: Aviation Location: Miramar, South Florida About Quvia: Quvia is building the digital fabric between edge and cloud. Our platform uses AI and machine learning to orchestrate connectivity across satellite, terrestrial, and hybrid networks so customers can move and manage data in the world's most network constrained environments. We partner with global leaders in aviation, maritime, energy and other industries where connectivitiy is variable and complex, and digital services depend on reliable data movement. As companies deploy AI, automation and data-driven systems at the edge, Quvia provides the platform needed to unlock the full potential of their data and build value above the network. Quvia is a fast growing, Series A company backed by Colombia Capital ($5B+ in fund commitments. It is headquartered in the greater Miami are with offices in the UK and India. Learn more at and Your Role Quvia is seeking an Aviation Program Manager who is based in Florida, to manage large complex B2B programs with some of the largest and most prestigious airlines in the world. As the program manager and primary communication driver between Quvia and client program stakeholders, you will be responsible for highly visible programs with company-wide visibility/impact with large revenue targets. In addition, you will lead the daily program management with the client to ensure the services and projects are delivered on time and on budget. As a program manager, you will likely manage multiple airline clients simultaneously. The ideal candidate will have at least 5 years experience as a Program Manager in the aviation industry and in a software development setting. Candidates must be based in FL state to apply for this position due to the periodic travel to our South Florida office. Candidates must also have flexibility to travel quarterly to customer sites. What You'll Do The Aviation Program Manager will lead the planning and implementation of a broad, coordinated set of deliverables to meet the goals and priorities of Clients in multiple regions/ timezones (APAC, EMEA, North America) Leverage your industry experience and customer management skills to drive highly technical, cloud, and B2B software services to multiple clients/airlines. Manage internal resources for delivery of technical solutions in collaboration with design and service delivery teams. Documenting program and customer progress and financial performance of the client program. Identify, and manage customer services deficiencies and be the ears of the customer representing their needs and desires while working closely with the sales team to propose new solutions. Work cross-functionally (typically with the sales team and senior management) to offer alternate solutions and product growth opportunities. Function as the primary driver of communication (including broad-based/complex communications) between Client and Customers stakeholders. Develop resource utilization and planning tools for program and portfolio management. Implement established program management processes, dashboards, templates, policies, and metrics. Lead timely resolution of key issues, decisions, escalations, and risks. Help identify and fix processes and procedures that impede the smooth implementation of customer initiatives and programs. Review, understand, and ensure the Quvia team adheres to the contract and client's agreements. Attend our South Florida office periodically, for face to face business meetings. What You'll Need Bachelor's (4 years) degree in engineering, science, business, or a related discipline. Minimum 8+ years of increasingly responsible experience, with at least five (5) years of experience managing customers via traditional and agile project/program management methodology. Must have experience with PM tools, such as JIRA, Smartsheet, Experience managing complex Client IT projects/programs, preferably Enterprise, Networking, and Software deployments. Experience with IFC and/or IFE-related projects and program deployments. Excellent written and verbal communication skills with a demonstrated ability to work with cross-functional teams. Software engineering or network engineering and satellite background. Ability to assist aviation client leaders in managing workstreams, milestones, and deliverables within a highly regulated and fast-paced environment. Ability to think strategically, solve problems effectively, and tenaciously follow through to ensure client success. Results-oriented with strong people and time management skills, highly organized, motivated, and driven to succeed. Good judgment and the capacity to independently evaluate situations and identify the optimum action. The initiative to seek ways to contribute to the company's success goes beyond a narrow definition of job responsibilities. Deals comfortably with senior management and can present and converse with people in positions of authority. Experience with handling customer disputes with win-win resolution options while maintaining the integrity of the contract Act as the voice of the customer for Quvia Able to identify and then support sales in proposing new solutions for the customer What We'll Offer Competitive Salary Performance Bonus Stock Options Private Healthcare Plan including optical and dental care Life Insurance Flexible PTO + US holidays 401k plan Monthly Phone Allowance Quvia will never ask to interview job applicants via text message or ask for personal banking information as part of the interview process. Quvia will never ask job applicants or new hires to send money or deposit checks for the company. In case of doubt, please contact us directly at Quvia is an Equal Opportunity Employer. Employment opportunities at Quvia are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.
Job DescriptionJob Description ABOUT LVT LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions-from our physical units in the field to a powerful Agentic AI platform-that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it. We're a team that's focused on growth and innovation, and we're proud that our crew, products, and leadership are being recognized for it. A Top-Tier Growth Company: Named one of the Financial Times' Fastest Growing Companies 2025 and on the Inc. 5000 Rocky Mountain Regional list for 2025. Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024. Product & Software Excellence: We were named one of The Software Report's Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025. ABOUT THIS ROLE As the Manager of IT Infrastructure, you will lead the engineering crew responsible for the backbone of LVT's internal operations. You will champion the scaling, reliability, and security of our corporate networks, identity management systems, and enterprise SaaS portfolio. Balancing strategic vision with technical mentorship, you will foster a culture of automation and engineering excellence to ensure our infrastructure scales ahead of our rapid business growth. This role is based 100% in-office out of our Headquarters in American Fork, Utah. ROLE RESPONSIBILITIES Team Leadership: Lead, mentor, and grow a high-performing team of IT engineers across network, identity, SaaS, and end-user systems, directly owning hiring, onboarding, and performance management. Operational Excellence: Establish a strong engineering culture rooted in ownership, robust documentation, and automation, while managing the team's agile operating cadence (planning, prioritization, and on-call escalation). Strategic Roadmap: Define and execute the corporate IT infrastructure roadmap in close alignment with Security, Engineering, and Business Operations to proactively support headcount and footprint growth. Metrics & Governance: Define, track, and report on enterprise SLAs and KPIs-including uptime, MTTR, incident response, and provisioning accuracy-to executive leadership. Financial & Vendor Ownership: Manage the IT infrastructure capex/opex budget, lead vendor contract negotiations, and continuously rationalize the enterprise SaaS portfolio for maximum licensing efficiency. Network & Connectivity Architecture: Oversee the technical direction and lifecycle management of LVT's corporate networks (LAN, Wi-Fi, WAN/SD-WAN, and Zero-Trust Network Access) across HQ and remote sites. Identity & Access Strategy: Drive LVT's Identity and Access Management (IAM) program, enforcing least-privilege models, RBAC, and automated joiner/mover/leaver workflows. Compliance & Risk Mitigation: Serve as the primary control owner for IT infrastructure supporting SOC 2 compliance, ensuring audit readiness, change management rigor, and prompt vulnerability remediation. OUR IDEAL CANDIDATE Proven Leadership: 8+ years of progressive IT infrastructure experience, with at least 2 years of direct people management experience developing mid-to-senior level engineers. Scaling Experience: Proven track record of scaling IT infrastructure and teams within high-growth corporate environments. Technical Fluency: Deep technical competency across modern enterprise networking (firewalls, switching, Wi-Fi, VPN/ZTNA, SD-WAN) to confidently evaluate architecture designs and manage risk. IAM Expertise: Robust operational knowledge of modern identity platforms (e.g., Okta, Microsoft Entra ID) including conditional access, SSO, MFA, and SCIM provisioning. SaaS Portfolio Governance: Strong experience managing, integrating, and securing a comprehensive enterprise SaaS and tooling ecosystem (productivity suites, ITSM, MDM). Compliance Mindset: Practical experience acting as a control owner for formal security frameworks (such as SOC 2), including evidence collection and audit defense. Strategic Communication: Exceptional communication and stakeholder management skills, with the ability to translate complex technical trade-offs into business impact for executive audiences. Preferred Qualifications: Relevant industry certifications (e.g., CISSP, CISM, Okta Certified Administrator, CCNP) and familiarity with cloud platform infrastructure (AWS, Azure, or GCP) are highly desirable BENEFITS We believe you do your best work when your whole life is supported. We invest in our crew's health, families, and financial futures with a benefits package designed to support you inside and outside the office. Full-time benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO. LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.
09/22/2026
Full time
Job DescriptionJob Description ABOUT LVT LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions-from our physical units in the field to a powerful Agentic AI platform-that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it. We're a team that's focused on growth and innovation, and we're proud that our crew, products, and leadership are being recognized for it. A Top-Tier Growth Company: Named one of the Financial Times' Fastest Growing Companies 2025 and on the Inc. 5000 Rocky Mountain Regional list for 2025. Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024. Product & Software Excellence: We were named one of The Software Report's Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025. ABOUT THIS ROLE As the Manager of IT Infrastructure, you will lead the engineering crew responsible for the backbone of LVT's internal operations. You will champion the scaling, reliability, and security of our corporate networks, identity management systems, and enterprise SaaS portfolio. Balancing strategic vision with technical mentorship, you will foster a culture of automation and engineering excellence to ensure our infrastructure scales ahead of our rapid business growth. This role is based 100% in-office out of our Headquarters in American Fork, Utah. ROLE RESPONSIBILITIES Team Leadership: Lead, mentor, and grow a high-performing team of IT engineers across network, identity, SaaS, and end-user systems, directly owning hiring, onboarding, and performance management. Operational Excellence: Establish a strong engineering culture rooted in ownership, robust documentation, and automation, while managing the team's agile operating cadence (planning, prioritization, and on-call escalation). Strategic Roadmap: Define and execute the corporate IT infrastructure roadmap in close alignment with Security, Engineering, and Business Operations to proactively support headcount and footprint growth. Metrics & Governance: Define, track, and report on enterprise SLAs and KPIs-including uptime, MTTR, incident response, and provisioning accuracy-to executive leadership. Financial & Vendor Ownership: Manage the IT infrastructure capex/opex budget, lead vendor contract negotiations, and continuously rationalize the enterprise SaaS portfolio for maximum licensing efficiency. Network & Connectivity Architecture: Oversee the technical direction and lifecycle management of LVT's corporate networks (LAN, Wi-Fi, WAN/SD-WAN, and Zero-Trust Network Access) across HQ and remote sites. Identity & Access Strategy: Drive LVT's Identity and Access Management (IAM) program, enforcing least-privilege models, RBAC, and automated joiner/mover/leaver workflows. Compliance & Risk Mitigation: Serve as the primary control owner for IT infrastructure supporting SOC 2 compliance, ensuring audit readiness, change management rigor, and prompt vulnerability remediation. OUR IDEAL CANDIDATE Proven Leadership: 8+ years of progressive IT infrastructure experience, with at least 2 years of direct people management experience developing mid-to-senior level engineers. Scaling Experience: Proven track record of scaling IT infrastructure and teams within high-growth corporate environments. Technical Fluency: Deep technical competency across modern enterprise networking (firewalls, switching, Wi-Fi, VPN/ZTNA, SD-WAN) to confidently evaluate architecture designs and manage risk. IAM Expertise: Robust operational knowledge of modern identity platforms (e.g., Okta, Microsoft Entra ID) including conditional access, SSO, MFA, and SCIM provisioning. SaaS Portfolio Governance: Strong experience managing, integrating, and securing a comprehensive enterprise SaaS and tooling ecosystem (productivity suites, ITSM, MDM). Compliance Mindset: Practical experience acting as a control owner for formal security frameworks (such as SOC 2), including evidence collection and audit defense. Strategic Communication: Exceptional communication and stakeholder management skills, with the ability to translate complex technical trade-offs into business impact for executive audiences. Preferred Qualifications: Relevant industry certifications (e.g., CISSP, CISM, Okta Certified Administrator, CCNP) and familiarity with cloud platform infrastructure (AWS, Azure, or GCP) are highly desirable BENEFITS We believe you do your best work when your whole life is supported. We invest in our crew's health, families, and financial futures with a benefits package designed to support you inside and outside the office. Full-time benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO. LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.
Job DescriptionJob Description ABOUT LVT LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions-from our physical units in the field to a powerful Agentic AI platform-that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it. We're a team that's focused on growth and innovation, and we're proud that our crew, products, and leadership are being recognized for it. A Top-Tier Growth Company: Named one of the Financial Times' Fastest Growing Companies 2025 and on the Inc. 5000 Rocky Mountain Regional list for 2025. Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024. Product & Software Excellence: We were named one of The Software Report's Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025. ABOUT THIS ROLE As the Manager of IT Infrastructure, you will lead the engineering crew responsible for the backbone of LVT's internal operations. You will champion the scaling, reliability, and security of our corporate networks, identity management systems, and enterprise SaaS portfolio. Balancing strategic vision with technical mentorship, you will foster a culture of automation and engineering excellence to ensure our infrastructure scales ahead of our rapid business growth. This role is based 100% in-office out of our Headquarters in American Fork, Utah. ROLE RESPONSIBILITIES Team Leadership: Lead, mentor, and grow a high-performing team of IT engineers across network, identity, SaaS, and end-user systems, directly owning hiring, onboarding, and performance management. Operational Excellence: Establish a strong engineering culture rooted in ownership, robust documentation, and automation, while managing the team's agile operating cadence (planning, prioritization, and on-call escalation). Strategic Roadmap: Define and execute the corporate IT infrastructure roadmap in close alignment with Security, Engineering, and Business Operations to proactively support headcount and footprint growth. Metrics & Governance: Define, track, and report on enterprise SLAs and KPIs-including uptime, MTTR, incident response, and provisioning accuracy-to executive leadership. Financial & Vendor Ownership: Manage the IT infrastructure capex/opex budget, lead vendor contract negotiations, and continuously rationalize the enterprise SaaS portfolio for maximum licensing efficiency. Network & Connectivity Architecture: Oversee the technical direction and lifecycle management of LVT's corporate networks (LAN, Wi-Fi, WAN/SD-WAN, and Zero-Trust Network Access) across HQ and remote sites. Identity & Access Strategy: Drive LVT's Identity and Access Management (IAM) program, enforcing least-privilege models, RBAC, and automated joiner/mover/leaver workflows. Compliance & Risk Mitigation: Serve as the primary control owner for IT infrastructure supporting SOC 2 compliance, ensuring audit readiness, change management rigor, and prompt vulnerability remediation. OUR IDEAL CANDIDATE Proven Leadership: 8+ years of progressive IT infrastructure experience, with at least 2 years of direct people management experience developing mid-to-senior level engineers. Scaling Experience: Proven track record of scaling IT infrastructure and teams within high-growth corporate environments. Technical Fluency: Deep technical competency across modern enterprise networking (firewalls, switching, Wi-Fi, VPN/ZTNA, SD-WAN) to confidently evaluate architecture designs and manage risk. IAM Expertise: Robust operational knowledge of modern identity platforms (e.g., Okta, Microsoft Entra ID) including conditional access, SSO, MFA, and SCIM provisioning. SaaS Portfolio Governance: Strong experience managing, integrating, and securing a comprehensive enterprise SaaS and tooling ecosystem (productivity suites, ITSM, MDM). Compliance Mindset: Practical experience acting as a control owner for formal security frameworks (such as SOC 2), including evidence collection and audit defense. Strategic Communication: Exceptional communication and stakeholder management skills, with the ability to translate complex technical trade-offs into business impact for executive audiences. Preferred Qualifications: Relevant industry certifications (e.g., CISSP, CISM, Okta Certified Administrator, CCNP) and familiarity with cloud platform infrastructure (AWS, Azure, or GCP) are highly desirable BENEFITS We believe you do your best work when your whole life is supported. We invest in our crew's health, families, and financial futures with a benefits package designed to support you inside and outside the office. Full-time benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO. LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.
09/22/2026
Full time
Job DescriptionJob Description ABOUT LVT LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first mobile, solar-powered units, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions-from our physical units in the field to a powerful Agentic AI platform-that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to join a cutting-edge team that isn't just watching the world change, but actively building the technology that is changing it. We're a team that's focused on growth and innovation, and we're proud that our crew, products, and leadership are being recognized for it. A Top-Tier Growth Company: Named one of the Financial Times' Fastest Growing Companies 2025 and on the Inc. 5000 Rocky Mountain Regional list for 2025. Innovative Leadership: Our CEO, Ryan Porter, was named an EY Entrepreneur of the Year 2025, and our CTO, Steve Lindsey, was inducted into the Silicon Slopes CTO Hall of Fame in 2024. Product & Software Excellence: We were named one of The Software Report's Top 100 Software Companies of 2023 and are a winner of the Security Today Govies Award for 2025. ABOUT THIS ROLE As the Manager of IT Infrastructure, you will lead the engineering crew responsible for the backbone of LVT's internal operations. You will champion the scaling, reliability, and security of our corporate networks, identity management systems, and enterprise SaaS portfolio. Balancing strategic vision with technical mentorship, you will foster a culture of automation and engineering excellence to ensure our infrastructure scales ahead of our rapid business growth. This role is based 100% in-office out of our Headquarters in American Fork, Utah. ROLE RESPONSIBILITIES Team Leadership: Lead, mentor, and grow a high-performing team of IT engineers across network, identity, SaaS, and end-user systems, directly owning hiring, onboarding, and performance management. Operational Excellence: Establish a strong engineering culture rooted in ownership, robust documentation, and automation, while managing the team's agile operating cadence (planning, prioritization, and on-call escalation). Strategic Roadmap: Define and execute the corporate IT infrastructure roadmap in close alignment with Security, Engineering, and Business Operations to proactively support headcount and footprint growth. Metrics & Governance: Define, track, and report on enterprise SLAs and KPIs-including uptime, MTTR, incident response, and provisioning accuracy-to executive leadership. Financial & Vendor Ownership: Manage the IT infrastructure capex/opex budget, lead vendor contract negotiations, and continuously rationalize the enterprise SaaS portfolio for maximum licensing efficiency. Network & Connectivity Architecture: Oversee the technical direction and lifecycle management of LVT's corporate networks (LAN, Wi-Fi, WAN/SD-WAN, and Zero-Trust Network Access) across HQ and remote sites. Identity & Access Strategy: Drive LVT's Identity and Access Management (IAM) program, enforcing least-privilege models, RBAC, and automated joiner/mover/leaver workflows. Compliance & Risk Mitigation: Serve as the primary control owner for IT infrastructure supporting SOC 2 compliance, ensuring audit readiness, change management rigor, and prompt vulnerability remediation. OUR IDEAL CANDIDATE Proven Leadership: 8+ years of progressive IT infrastructure experience, with at least 2 years of direct people management experience developing mid-to-senior level engineers. Scaling Experience: Proven track record of scaling IT infrastructure and teams within high-growth corporate environments. Technical Fluency: Deep technical competency across modern enterprise networking (firewalls, switching, Wi-Fi, VPN/ZTNA, SD-WAN) to confidently evaluate architecture designs and manage risk. IAM Expertise: Robust operational knowledge of modern identity platforms (e.g., Okta, Microsoft Entra ID) including conditional access, SSO, MFA, and SCIM provisioning. SaaS Portfolio Governance: Strong experience managing, integrating, and securing a comprehensive enterprise SaaS and tooling ecosystem (productivity suites, ITSM, MDM). Compliance Mindset: Practical experience acting as a control owner for formal security frameworks (such as SOC 2), including evidence collection and audit defense. Strategic Communication: Exceptional communication and stakeholder management skills, with the ability to translate complex technical trade-offs into business impact for executive audiences. Preferred Qualifications: Relevant industry certifications (e.g., CISSP, CISM, Okta Certified Administrator, CCNP) and familiarity with cloud platform infrastructure (AWS, Azure, or GCP) are highly desirable BENEFITS We believe you do your best work when your whole life is supported. We invest in our crew's health, families, and financial futures with a benefits package designed to support you inside and outside the office. Full-time benefits include, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits (401k match up to 4%), and flexible PTO. LVT IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All candidates must pass a drug screening and background check upon employment. Some roles may also require passing a federal background check and fingerprinting. Must be authorized to work in the U.S. If reasonable accommodation is needed to participate in the job application or interview process, and/or to perform essential job functions, please reach out to your recruiter.
Job DescriptionJob Description SM Energy is seeking a strategic and delivery-oriented IT Program Manager to lead cross-functional technology and digital initiatives within the Business Improvement Office (BIO) Execution team. Reporting to the BIO Senior Manager of Project Execution, this role is responsible for driving project and program delivery strategy, managing complex technical initiatives, and translating enterprise strategic priorities into execution while ensuring initiatives are aligned, coordinated, and delivered in a way that maximizes business value. The IT Program Manager provides program leadership, delivery oversight, and stakeholder coordination across a broad portfolio of technology initiatives, including enterprise applications, infrastructure, cybersecurity, data platforms, integrations, automation, artificial intelligence, advanced analytics, and custom development. Operating with both strategic perspective and execution discipline, this role sets direction, manages dependencies, identifies interdependencies, resolves competing priorities, drives clarity in ambiguity, and promotes adoption of solutions that deliver measurable business outcomes. This position requires a strong strategic mindset, the ability to influence without direct authority, and the capability to mobilize diverse teams toward shared objectives. The IT Program Manager partners closely with business leaders, IT leadership, project managers, and technical teams to keep projects aligned with program goals, guide teams through ambiguity, and deliver outcomes that support SM's strategic priorities. Essential Roles and Responsibilities Lead concurrent complex, enterprise-wide technology initiatives across business and IT teams. Connect strategic business objectives to technology programs, ensuring initiatives remain aligned with enterprise priorities. Support data governance efforts by defining ownership, improving data quality, and establishing accountability structures across technology platforms. Lead change management efforts across initiatives, ensuring end-user adoption of new processes, systems, and digital capabilities to achieve sustained business outcomes. Ensure successful transitions from project delivery to sustainable operations by overseeing hyper care, establishing clear process ownership, support models, documentation, controls, and support for ongoing performance. Measure program success by defining milestones, KPIs, value realization measures, and benefits tracking. Partner with technical teams to deliver capabilities through enterprise applications, infrastructure, cybersecurity, data platforms, integrations, automation, and custom-built solutions. Lead and coordinate AI-enabled initiatives, including opportunity identification, use case framing, stakeholder alignment, solution delivery, adoption planning and value realization. Identify and manage cross-project dependencies, risks, budgets, vendor needs, and resource constraints across technology workstreams. Mentor and collaborate with project managers to ensure individual projects align with broader program objectives, integrated roadmaps, delivery standards, dependencies, and expected business outcomes. Translate business problems into program requirements, partnering with architecture, security, infrastructure, applications, data, and operations teams to deliver scalable solutions. Partner with data architecture, cybersecurity, legal, and business stakeholders to ensure AI solutions are responsibly designed, governed, secured and aligned with business value. Lead current state and future state process design, identifying opportunities to simplify workflows, clarify ownership, improve governance controls, and enable processes through technology. Drive clarity and forward progress in ambiguous or evolving problem spaces. Facilitate cross-functional collaboration and alignment between business leaders, technical teams, IT architecture, security, operations, and external partners. Influence stakeholders and decision makers across multiple organizational levels to maintain momentum and remove barriers to technology adoption. Establish program governance, delivery frameworks, steering routines, decision forums, and communication structures that provide transparency and accountability. Proactively identify risks, conflicts, and competing priorities and drive resolution before they impact delivery. Translate complex technical and operational initiatives into clear updates, options, and recommendations for leadership. Coordinate with leadership and program managers to define roadmaps, timelines, budgets, resource plans, and sequencing of work. Support the scaling of technology capabilities across the organization through thoughtful change management, training, communications, and business stakeholder relationships. Foster a culture of collaboration, accountability, knowledge sharing, and continuous improvement across program teams. Provide leadership and mentorship to project managers and cross-functional team members. Clearly and concisely convey ideas in written and verbal formats, actively listen, and communicate effectively vertically and horizontally throughout the organization. Other general duties as assigned. Role-Specific Technical Knowledge & Skills Strong understanding of modern technology ecosystems within upstream oil and gas, including enterprise applications, data platforms/architecture, E&P technical applications, and field applications. Experience delivering initiatives involving system implementations/integrations, data governance frameworks, AI solution, machine learning, automation, and advanced analytics solutions. Ability to work effectively with application owners, infrastructure teams, cybersecurity, data engineers, software engineers, vendors, project managers, and business stakeholders to translate operational problems into scalable technical solutions. Experience contributing to program lifecycle activities, including roadmap development, scope definition, integrated planning, dependency management, budget and resource coordination, vendor coordination, change management, and adoption strategies. Experience working within Agile, Waterfall, or hybrid project environments. Ability to translate technical topics into business context for stakeholders and drive adoption of new capabilities. Expert with tools such as MS Teams, Azure DevOps, Excel, Visio, SharePoint, and PowerPoint. Demonstrates strong technical fluency across the tools and technologies supporting enterprise solutions and can lead meaningful discussions with technical and business teams. Experience supporting initiatives involving: Enterprise application implementations and upgrades Infrastructure, network, endpoint, and workplace technology initiatives Cybersecurity, identity, access, compliance, and IT governance programs Data platforms, analytics, reporting, automation, and integration solutions Vendor technology implementations and cross-functional transformation effort. Education: Bachelor's degree in related field is preferred. Project Management Professional (PMP) certification is preferred. Program or portfolio management experience preferred. Experience or coursework related to information technology, systems delivery, cybersecurity, data analytics, automation, or enterprise applications preferred. Typical Experience: 8-10+ years of experience in program management, project management, technology delivery, or a hybrid role leading complex technology initiatives across multiple teams and stakeholders. Experience leading multiple concurrent and interdependent technology workstreams involving senior business and IT stakeholders with projects including enterprise applications, infrastructure, cybersecurity, data, automation, integration, cloud, AI, advanced analytics, or transformation. SM Energy offers competitive compensation and benefits programs which include, but are not limited to, variable pay, health care coverage, retirement plan, protection coverage, time off and leave programs, training and development opportunities and a range of allowances connected to specific work situations. Details are available at Careers SM Energy Company (SM) (). Applications will be accepted on an ongoing basis until the position is filled.
09/22/2026
Full time
Job DescriptionJob Description SM Energy is seeking a strategic and delivery-oriented IT Program Manager to lead cross-functional technology and digital initiatives within the Business Improvement Office (BIO) Execution team. Reporting to the BIO Senior Manager of Project Execution, this role is responsible for driving project and program delivery strategy, managing complex technical initiatives, and translating enterprise strategic priorities into execution while ensuring initiatives are aligned, coordinated, and delivered in a way that maximizes business value. The IT Program Manager provides program leadership, delivery oversight, and stakeholder coordination across a broad portfolio of technology initiatives, including enterprise applications, infrastructure, cybersecurity, data platforms, integrations, automation, artificial intelligence, advanced analytics, and custom development. Operating with both strategic perspective and execution discipline, this role sets direction, manages dependencies, identifies interdependencies, resolves competing priorities, drives clarity in ambiguity, and promotes adoption of solutions that deliver measurable business outcomes. This position requires a strong strategic mindset, the ability to influence without direct authority, and the capability to mobilize diverse teams toward shared objectives. The IT Program Manager partners closely with business leaders, IT leadership, project managers, and technical teams to keep projects aligned with program goals, guide teams through ambiguity, and deliver outcomes that support SM's strategic priorities. Essential Roles and Responsibilities Lead concurrent complex, enterprise-wide technology initiatives across business and IT teams. Connect strategic business objectives to technology programs, ensuring initiatives remain aligned with enterprise priorities. Support data governance efforts by defining ownership, improving data quality, and establishing accountability structures across technology platforms. Lead change management efforts across initiatives, ensuring end-user adoption of new processes, systems, and digital capabilities to achieve sustained business outcomes. Ensure successful transitions from project delivery to sustainable operations by overseeing hyper care, establishing clear process ownership, support models, documentation, controls, and support for ongoing performance. Measure program success by defining milestones, KPIs, value realization measures, and benefits tracking. Partner with technical teams to deliver capabilities through enterprise applications, infrastructure, cybersecurity, data platforms, integrations, automation, and custom-built solutions. Lead and coordinate AI-enabled initiatives, including opportunity identification, use case framing, stakeholder alignment, solution delivery, adoption planning and value realization. Identify and manage cross-project dependencies, risks, budgets, vendor needs, and resource constraints across technology workstreams. Mentor and collaborate with project managers to ensure individual projects align with broader program objectives, integrated roadmaps, delivery standards, dependencies, and expected business outcomes. Translate business problems into program requirements, partnering with architecture, security, infrastructure, applications, data, and operations teams to deliver scalable solutions. Partner with data architecture, cybersecurity, legal, and business stakeholders to ensure AI solutions are responsibly designed, governed, secured and aligned with business value. Lead current state and future state process design, identifying opportunities to simplify workflows, clarify ownership, improve governance controls, and enable processes through technology. Drive clarity and forward progress in ambiguous or evolving problem spaces. Facilitate cross-functional collaboration and alignment between business leaders, technical teams, IT architecture, security, operations, and external partners. Influence stakeholders and decision makers across multiple organizational levels to maintain momentum and remove barriers to technology adoption. Establish program governance, delivery frameworks, steering routines, decision forums, and communication structures that provide transparency and accountability. Proactively identify risks, conflicts, and competing priorities and drive resolution before they impact delivery. Translate complex technical and operational initiatives into clear updates, options, and recommendations for leadership. Coordinate with leadership and program managers to define roadmaps, timelines, budgets, resource plans, and sequencing of work. Support the scaling of technology capabilities across the organization through thoughtful change management, training, communications, and business stakeholder relationships. Foster a culture of collaboration, accountability, knowledge sharing, and continuous improvement across program teams. Provide leadership and mentorship to project managers and cross-functional team members. Clearly and concisely convey ideas in written and verbal formats, actively listen, and communicate effectively vertically and horizontally throughout the organization. Other general duties as assigned. Role-Specific Technical Knowledge & Skills Strong understanding of modern technology ecosystems within upstream oil and gas, including enterprise applications, data platforms/architecture, E&P technical applications, and field applications. Experience delivering initiatives involving system implementations/integrations, data governance frameworks, AI solution, machine learning, automation, and advanced analytics solutions. Ability to work effectively with application owners, infrastructure teams, cybersecurity, data engineers, software engineers, vendors, project managers, and business stakeholders to translate operational problems into scalable technical solutions. Experience contributing to program lifecycle activities, including roadmap development, scope definition, integrated planning, dependency management, budget and resource coordination, vendor coordination, change management, and adoption strategies. Experience working within Agile, Waterfall, or hybrid project environments. Ability to translate technical topics into business context for stakeholders and drive adoption of new capabilities. Expert with tools such as MS Teams, Azure DevOps, Excel, Visio, SharePoint, and PowerPoint. Demonstrates strong technical fluency across the tools and technologies supporting enterprise solutions and can lead meaningful discussions with technical and business teams. Experience supporting initiatives involving: Enterprise application implementations and upgrades Infrastructure, network, endpoint, and workplace technology initiatives Cybersecurity, identity, access, compliance, and IT governance programs Data platforms, analytics, reporting, automation, and integration solutions Vendor technology implementations and cross-functional transformation effort. Education: Bachelor's degree in related field is preferred. Project Management Professional (PMP) certification is preferred. Program or portfolio management experience preferred. Experience or coursework related to information technology, systems delivery, cybersecurity, data analytics, automation, or enterprise applications preferred. Typical Experience: 8-10+ years of experience in program management, project management, technology delivery, or a hybrid role leading complex technology initiatives across multiple teams and stakeholders. Experience leading multiple concurrent and interdependent technology workstreams involving senior business and IT stakeholders with projects including enterprise applications, infrastructure, cybersecurity, data, automation, integration, cloud, AI, advanced analytics, or transformation. SM Energy offers competitive compensation and benefits programs which include, but are not limited to, variable pay, health care coverage, retirement plan, protection coverage, time off and leave programs, training and development opportunities and a range of allowances connected to specific work situations. Details are available at Careers SM Energy Company (SM) (). Applications will be accepted on an ongoing basis until the position is filled.
Job DescriptionJob Description SM Energy is seeking a strategic and delivery-oriented IT Program Manager to lead cross-functional technology and digital initiatives within the Business Improvement Office (BIO) Execution team. Reporting to the BIO Senior Manager of Project Execution, this role is responsible for driving project and program delivery strategy, managing complex technical initiatives, and translating enterprise strategic priorities into execution while ensuring initiatives are aligned, coordinated, and delivered in a way that maximizes business value. The IT Program Manager provides program leadership, delivery oversight, and stakeholder coordination across a broad portfolio of technology initiatives, including enterprise applications, infrastructure, cybersecurity, data platforms, integrations, automation, artificial intelligence, advanced analytics, and custom development. Operating with both strategic perspective and execution discipline, this role sets direction, manages dependencies, identifies interdependencies, resolves competing priorities, drives clarity in ambiguity, and promotes adoption of solutions that deliver measurable business outcomes. This position requires a strong strategic mindset, the ability to influence without direct authority, and the capability to mobilize diverse teams toward shared objectives. The IT Program Manager partners closely with business leaders, IT leadership, project managers, and technical teams to keep projects aligned with program goals, guide teams through ambiguity, and deliver outcomes that support SM's strategic priorities. Essential Roles and Responsibilities Lead concurrent complex, enterprise-wide technology initiatives across business and IT teams. Connect strategic business objectives to technology programs, ensuring initiatives remain aligned with enterprise priorities. Support data governance efforts by defining ownership, improving data quality, and establishing accountability structures across technology platforms. Lead change management efforts across initiatives, ensuring end-user adoption of new processes, systems, and digital capabilities to achieve sustained business outcomes. Ensure successful transitions from project delivery to sustainable operations by overseeing hyper care, establishing clear process ownership, support models, documentation, controls, and support for ongoing performance. Measure program success by defining milestones, KPIs, value realization measures, and benefits tracking. Partner with technical teams to deliver capabilities through enterprise applications, infrastructure, cybersecurity, data platforms, integrations, automation, and custom-built solutions. Lead and coordinate AI-enabled initiatives, including opportunity identification, use case framing, stakeholder alignment, solution delivery, adoption planning and value realization. Identify and manage cross-project dependencies, risks, budgets, vendor needs, and resource constraints across technology workstreams. Mentor and collaborate with project managers to ensure individual projects align with broader program objectives, integrated roadmaps, delivery standards, dependencies, and expected business outcomes. Translate business problems into program requirements, partnering with architecture, security, infrastructure, applications, data, and operations teams to deliver scalable solutions. Partner with data architecture, cybersecurity, legal, and business stakeholders to ensure AI solutions are responsibly designed, governed, secured and aligned with business value. Lead current state and future state process design, identifying opportunities to simplify workflows, clarify ownership, improve governance controls, and enable processes through technology. Drive clarity and forward progress in ambiguous or evolving problem spaces. Facilitate cross-functional collaboration and alignment between business leaders, technical teams, IT architecture, security, operations, and external partners. Influence stakeholders and decision makers across multiple organizational levels to maintain momentum and remove barriers to technology adoption. Establish program governance, delivery frameworks, steering routines, decision forums, and communication structures that provide transparency and accountability. Proactively identify risks, conflicts, and competing priorities and drive resolution before they impact delivery. Translate complex technical and operational initiatives into clear updates, options, and recommendations for leadership. Coordinate with leadership and program managers to define roadmaps, timelines, budgets, resource plans, and sequencing of work. Support the scaling of technology capabilities across the organization through thoughtful change management, training, communications, and business stakeholder relationships. Foster a culture of collaboration, accountability, knowledge sharing, and continuous improvement across program teams. Provide leadership and mentorship to project managers and cross-functional team members. Clearly and concisely convey ideas in written and verbal formats, actively listen, and communicate effectively vertically and horizontally throughout the organization. Other general duties as assigned. Role-Specific Technical Knowledge & Skills Strong understanding of modern technology ecosystems within upstream oil and gas, including enterprise applications, data platforms/architecture, E&P technical applications, and field applications. Experience delivering initiatives involving system implementations/integrations, data governance frameworks, AI solution, machine learning, automation, and advanced analytics solutions. Ability to work effectively with application owners, infrastructure teams, cybersecurity, data engineers, software engineers, vendors, project managers, and business stakeholders to translate operational problems into scalable technical solutions. Experience contributing to program lifecycle activities, including roadmap development, scope definition, integrated planning, dependency management, budget and resource coordination, vendor coordination, change management, and adoption strategies. Experience working within Agile, Waterfall, or hybrid project environments. Ability to translate technical topics into business context for stakeholders and drive adoption of new capabilities. Expert with tools such as MS Teams, Azure DevOps, Excel, Visio, SharePoint, and PowerPoint. Demonstrates strong technical fluency across the tools and technologies supporting enterprise solutions and can lead meaningful discussions with technical and business teams. Experience supporting initiatives involving: Enterprise application implementations and upgrades Infrastructure, network, endpoint, and workplace technology initiatives Cybersecurity, identity, access, compliance, and IT governance programs Data platforms, analytics, reporting, automation, and integration solutions Vendor technology implementations and cross-functional transformation effort. Education: Bachelor's degree in related field is preferred. Project Management Professional (PMP) certification is preferred. Program or portfolio management experience preferred. Experience or coursework related to information technology, systems delivery, cybersecurity, data analytics, automation, or enterprise applications preferred. Typical Experience: 8-10+ years of experience in program management, project management, technology delivery, or a hybrid role leading complex technology initiatives across multiple teams and stakeholders. Experience leading multiple concurrent and interdependent technology workstreams involving senior business and IT stakeholders with projects including enterprise applications, infrastructure, cybersecurity, data, automation, integration, cloud, AI, advanced analytics, or transformation. SM Energy offers competitive compensation and benefits programs which include, but are not limited to, variable pay, health care coverage, retirement plan, protection coverage, time off and leave programs, training and development opportunities and a range of allowances connected to specific work situations. Details are available at Careers SM Energy Company (SM) (). Applications will be accepted on an ongoing basis until the position is filled.
09/22/2026
Full time
Job DescriptionJob Description SM Energy is seeking a strategic and delivery-oriented IT Program Manager to lead cross-functional technology and digital initiatives within the Business Improvement Office (BIO) Execution team. Reporting to the BIO Senior Manager of Project Execution, this role is responsible for driving project and program delivery strategy, managing complex technical initiatives, and translating enterprise strategic priorities into execution while ensuring initiatives are aligned, coordinated, and delivered in a way that maximizes business value. The IT Program Manager provides program leadership, delivery oversight, and stakeholder coordination across a broad portfolio of technology initiatives, including enterprise applications, infrastructure, cybersecurity, data platforms, integrations, automation, artificial intelligence, advanced analytics, and custom development. Operating with both strategic perspective and execution discipline, this role sets direction, manages dependencies, identifies interdependencies, resolves competing priorities, drives clarity in ambiguity, and promotes adoption of solutions that deliver measurable business outcomes. This position requires a strong strategic mindset, the ability to influence without direct authority, and the capability to mobilize diverse teams toward shared objectives. The IT Program Manager partners closely with business leaders, IT leadership, project managers, and technical teams to keep projects aligned with program goals, guide teams through ambiguity, and deliver outcomes that support SM's strategic priorities. Essential Roles and Responsibilities Lead concurrent complex, enterprise-wide technology initiatives across business and IT teams. Connect strategic business objectives to technology programs, ensuring initiatives remain aligned with enterprise priorities. Support data governance efforts by defining ownership, improving data quality, and establishing accountability structures across technology platforms. Lead change management efforts across initiatives, ensuring end-user adoption of new processes, systems, and digital capabilities to achieve sustained business outcomes. Ensure successful transitions from project delivery to sustainable operations by overseeing hyper care, establishing clear process ownership, support models, documentation, controls, and support for ongoing performance. Measure program success by defining milestones, KPIs, value realization measures, and benefits tracking. Partner with technical teams to deliver capabilities through enterprise applications, infrastructure, cybersecurity, data platforms, integrations, automation, and custom-built solutions. Lead and coordinate AI-enabled initiatives, including opportunity identification, use case framing, stakeholder alignment, solution delivery, adoption planning and value realization. Identify and manage cross-project dependencies, risks, budgets, vendor needs, and resource constraints across technology workstreams. Mentor and collaborate with project managers to ensure individual projects align with broader program objectives, integrated roadmaps, delivery standards, dependencies, and expected business outcomes. Translate business problems into program requirements, partnering with architecture, security, infrastructure, applications, data, and operations teams to deliver scalable solutions. Partner with data architecture, cybersecurity, legal, and business stakeholders to ensure AI solutions are responsibly designed, governed, secured and aligned with business value. Lead current state and future state process design, identifying opportunities to simplify workflows, clarify ownership, improve governance controls, and enable processes through technology. Drive clarity and forward progress in ambiguous or evolving problem spaces. Facilitate cross-functional collaboration and alignment between business leaders, technical teams, IT architecture, security, operations, and external partners. Influence stakeholders and decision makers across multiple organizational levels to maintain momentum and remove barriers to technology adoption. Establish program governance, delivery frameworks, steering routines, decision forums, and communication structures that provide transparency and accountability. Proactively identify risks, conflicts, and competing priorities and drive resolution before they impact delivery. Translate complex technical and operational initiatives into clear updates, options, and recommendations for leadership. Coordinate with leadership and program managers to define roadmaps, timelines, budgets, resource plans, and sequencing of work. Support the scaling of technology capabilities across the organization through thoughtful change management, training, communications, and business stakeholder relationships. Foster a culture of collaboration, accountability, knowledge sharing, and continuous improvement across program teams. Provide leadership and mentorship to project managers and cross-functional team members. Clearly and concisely convey ideas in written and verbal formats, actively listen, and communicate effectively vertically and horizontally throughout the organization. Other general duties as assigned. Role-Specific Technical Knowledge & Skills Strong understanding of modern technology ecosystems within upstream oil and gas, including enterprise applications, data platforms/architecture, E&P technical applications, and field applications. Experience delivering initiatives involving system implementations/integrations, data governance frameworks, AI solution, machine learning, automation, and advanced analytics solutions. Ability to work effectively with application owners, infrastructure teams, cybersecurity, data engineers, software engineers, vendors, project managers, and business stakeholders to translate operational problems into scalable technical solutions. Experience contributing to program lifecycle activities, including roadmap development, scope definition, integrated planning, dependency management, budget and resource coordination, vendor coordination, change management, and adoption strategies. Experience working within Agile, Waterfall, or hybrid project environments. Ability to translate technical topics into business context for stakeholders and drive adoption of new capabilities. Expert with tools such as MS Teams, Azure DevOps, Excel, Visio, SharePoint, and PowerPoint. Demonstrates strong technical fluency across the tools and technologies supporting enterprise solutions and can lead meaningful discussions with technical and business teams. Experience supporting initiatives involving: Enterprise application implementations and upgrades Infrastructure, network, endpoint, and workplace technology initiatives Cybersecurity, identity, access, compliance, and IT governance programs Data platforms, analytics, reporting, automation, and integration solutions Vendor technology implementations and cross-functional transformation effort. Education: Bachelor's degree in related field is preferred. Project Management Professional (PMP) certification is preferred. Program or portfolio management experience preferred. Experience or coursework related to information technology, systems delivery, cybersecurity, data analytics, automation, or enterprise applications preferred. Typical Experience: 8-10+ years of experience in program management, project management, technology delivery, or a hybrid role leading complex technology initiatives across multiple teams and stakeholders. Experience leading multiple concurrent and interdependent technology workstreams involving senior business and IT stakeholders with projects including enterprise applications, infrastructure, cybersecurity, data, automation, integration, cloud, AI, advanced analytics, or transformation. SM Energy offers competitive compensation and benefits programs which include, but are not limited to, variable pay, health care coverage, retirement plan, protection coverage, time off and leave programs, training and development opportunities and a range of allowances connected to specific work situations. Details are available at Careers SM Energy Company (SM) (). Applications will be accepted on an ongoing basis until the position is filled.
Job DescriptionJob DescriptionWHO WE ARE US AI stands as a forward-thinking digital transformation enterprise, dedicated to enabling individuals to achieve remarkable feats through cutting-edge technology. As a leader in Artificial Intelligence, Cybersecurity and Self-Healing Infrastructure, we are actively seeking top-tier talent to spearhead the commercialization of groundbreaking products and propel our business to new heights. If you're passionate about pushing the boundaries of what's possible in the digital realm, then this is the place for you. Come work with us, and let's redefine the future together. About the job As a Cybersecurity Project Manager, you'll lead key initiatives to optimize and evolve our technology and business processes. Your role involves integrating tech solutions, managing organizational change, and enhancing efficiency across departments. You'll use your project management and technical skills to work with cross-functional teams, define project scopes, develop timelines, allocate resources, and ensure deliverables are met. You'll also identify opportunities for improvement and guide the organization through transformation. The ideal candidate will have strong technical and project management skills, along with a solid understanding of business operations. What you'll do Oversee the planning, execution, and monitoring of cybersecurity transformation projects from start to finish, ensuring they align with organizational goals. Work with IT experts to identify and implement technology solutions that enhance cybersecurity and optimize business processes. Develop and execute change management strategies to ensure smooth transitions during cybersecurity initiatives, including stakeholder communication and training. Engage with stakeholders to gather requirements and prioritize initiatives that provide the most value. Manage budget, personnel, and technology effectively to support project success and stay within timelines and budget. Identify potential risks and develop strategies to address them, minimizing disruptions to project goals. Set KPIs and metrics to monitor project progress, provide regular updates, and report to senior management and stakeholders. Seek opportunities for continuous improvement, using feedback and lessons learned to refine methodologies and enhance outcomes. Implement rigorous testing and quality assurance processes to maintain high standards for project deliverables. Foster a collaborative environment, share knowledge and best practices, and document successes to guide future initiatives. Perform such other duties as may be delegated by the company Education & Experience Bachelor's degree in business, technology, or a related field Minimum of seven (7) years of experience leading and managing complex cybersecurity projects from initiation to completion, including project planning, execution, resource management, risk assessment and stakeholder communication. Proven track record of driving business transformation initiatives, such as process reengineering, organizational restructuring, digital transformation, or system implementations, resulting in measurable improvements in efficiency, productivity, and profitability A solid understanding of technical solutions relevant to business transformation, such as business intelligence tools, workflow automation, and emerging technologies like artificial intelligence and machine learning. Experience with project management tools and software, such as JIRA, Asana, Microsoft Project, or similar platforms used to plan, execute, and monitor project progress Required Skills / Certifications Certified ScrumMaster (CSM) or Project Management Professional (PMP) Proficiency in data analysis, interpretation, and decision-making, utilizing quantitative and qualitative methods to assess project performance, identify trends, evaluate risks, and make informed recommendations for process improvements and strategic initiatives Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts, project updates, and strategic recommendations to diverse audiences, including executives, senior management, project teams and external stakeholders High-level experience within the cybersecurity space Experience with the Scaled Agile Framework Skill in identifying potential project risks, implementing risk mitigation strategies, and adapting plans to address unforeseen challenges Adaptability to changing project requirements, priorities, or unexpected situations, and the flexibility to adjust project plans accordingly Preferred Skills / Certifications Master's degree in business, technology or related field CompTIA Security+ certification Security clearance You must be able to obtain a security clearance (Secret or higher) - US Citizenship required COMPENSATION $100,000-$200,000 per year based on skills, experience benefits We offer a comprehensive benefits package, paid time off, life insurance, 401(k) retirement savings plan with employer matching, and opportunities for professional growth and career development.
09/22/2026
Full time
Job DescriptionJob DescriptionWHO WE ARE US AI stands as a forward-thinking digital transformation enterprise, dedicated to enabling individuals to achieve remarkable feats through cutting-edge technology. As a leader in Artificial Intelligence, Cybersecurity and Self-Healing Infrastructure, we are actively seeking top-tier talent to spearhead the commercialization of groundbreaking products and propel our business to new heights. If you're passionate about pushing the boundaries of what's possible in the digital realm, then this is the place for you. Come work with us, and let's redefine the future together. About the job As a Cybersecurity Project Manager, you'll lead key initiatives to optimize and evolve our technology and business processes. Your role involves integrating tech solutions, managing organizational change, and enhancing efficiency across departments. You'll use your project management and technical skills to work with cross-functional teams, define project scopes, develop timelines, allocate resources, and ensure deliverables are met. You'll also identify opportunities for improvement and guide the organization through transformation. The ideal candidate will have strong technical and project management skills, along with a solid understanding of business operations. What you'll do Oversee the planning, execution, and monitoring of cybersecurity transformation projects from start to finish, ensuring they align with organizational goals. Work with IT experts to identify and implement technology solutions that enhance cybersecurity and optimize business processes. Develop and execute change management strategies to ensure smooth transitions during cybersecurity initiatives, including stakeholder communication and training. Engage with stakeholders to gather requirements and prioritize initiatives that provide the most value. Manage budget, personnel, and technology effectively to support project success and stay within timelines and budget. Identify potential risks and develop strategies to address them, minimizing disruptions to project goals. Set KPIs and metrics to monitor project progress, provide regular updates, and report to senior management and stakeholders. Seek opportunities for continuous improvement, using feedback and lessons learned to refine methodologies and enhance outcomes. Implement rigorous testing and quality assurance processes to maintain high standards for project deliverables. Foster a collaborative environment, share knowledge and best practices, and document successes to guide future initiatives. Perform such other duties as may be delegated by the company Education & Experience Bachelor's degree in business, technology, or a related field Minimum of seven (7) years of experience leading and managing complex cybersecurity projects from initiation to completion, including project planning, execution, resource management, risk assessment and stakeholder communication. Proven track record of driving business transformation initiatives, such as process reengineering, organizational restructuring, digital transformation, or system implementations, resulting in measurable improvements in efficiency, productivity, and profitability A solid understanding of technical solutions relevant to business transformation, such as business intelligence tools, workflow automation, and emerging technologies like artificial intelligence and machine learning. Experience with project management tools and software, such as JIRA, Asana, Microsoft Project, or similar platforms used to plan, execute, and monitor project progress Required Skills / Certifications Certified ScrumMaster (CSM) or Project Management Professional (PMP) Proficiency in data analysis, interpretation, and decision-making, utilizing quantitative and qualitative methods to assess project performance, identify trends, evaluate risks, and make informed recommendations for process improvements and strategic initiatives Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts, project updates, and strategic recommendations to diverse audiences, including executives, senior management, project teams and external stakeholders High-level experience within the cybersecurity space Experience with the Scaled Agile Framework Skill in identifying potential project risks, implementing risk mitigation strategies, and adapting plans to address unforeseen challenges Adaptability to changing project requirements, priorities, or unexpected situations, and the flexibility to adjust project plans accordingly Preferred Skills / Certifications Master's degree in business, technology or related field CompTIA Security+ certification Security clearance You must be able to obtain a security clearance (Secret or higher) - US Citizenship required COMPENSATION $100,000-$200,000 per year based on skills, experience benefits We offer a comprehensive benefits package, paid time off, life insurance, 401(k) retirement savings plan with employer matching, and opportunities for professional growth and career development.
Job DescriptionJob DescriptionWHO WE ARE US AI stands as a forward-thinking digital transformation enterprise, dedicated to enabling individuals to achieve remarkable feats through cutting-edge technology. As a leader in Artificial Intelligence, Cybersecurity and Self-Healing Infrastructure, we are actively seeking top-tier talent to spearhead the commercialization of groundbreaking products and propel our business to new heights. If you're passionate about pushing the boundaries of what's possible in the digital realm, then this is the place for you. Come work with us, and let's redefine the future together. About the job As a Cybersecurity Project Manager, you'll lead key initiatives to optimize and evolve our technology and business processes. Your role involves integrating tech solutions, managing organizational change, and enhancing efficiency across departments. You'll use your project management and technical skills to work with cross-functional teams, define project scopes, develop timelines, allocate resources, and ensure deliverables are met. You'll also identify opportunities for improvement and guide the organization through transformation. The ideal candidate will have strong technical and project management skills, along with a solid understanding of business operations. What you'll do Oversee the planning, execution, and monitoring of cybersecurity transformation projects from start to finish, ensuring they align with organizational goals. Work with IT experts to identify and implement technology solutions that enhance cybersecurity and optimize business processes. Develop and execute change management strategies to ensure smooth transitions during cybersecurity initiatives, including stakeholder communication and training. Engage with stakeholders to gather requirements and prioritize initiatives that provide the most value. Manage budget, personnel, and technology effectively to support project success and stay within timelines and budget. Identify potential risks and develop strategies to address them, minimizing disruptions to project goals. Set KPIs and metrics to monitor project progress, provide regular updates, and report to senior management and stakeholders. Seek opportunities for continuous improvement, using feedback and lessons learned to refine methodologies and enhance outcomes. Implement rigorous testing and quality assurance processes to maintain high standards for project deliverables. Foster a collaborative environment, share knowledge and best practices, and document successes to guide future initiatives. Perform such other duties as may be delegated by the company Education & Experience Bachelor's degree in business, technology, or a related field Minimum of seven (7) years of experience leading and managing complex cybersecurity projects from initiation to completion, including project planning, execution, resource management, risk assessment and stakeholder communication. Proven track record of driving business transformation initiatives, such as process reengineering, organizational restructuring, digital transformation, or system implementations, resulting in measurable improvements in efficiency, productivity, and profitability A solid understanding of technical solutions relevant to business transformation, such as business intelligence tools, workflow automation, and emerging technologies like artificial intelligence and machine learning. Experience with project management tools and software, such as JIRA, Asana, Microsoft Project, or similar platforms used to plan, execute, and monitor project progress Required Skills / Certifications Certified ScrumMaster (CSM) or Project Management Professional (PMP) Proficiency in data analysis, interpretation, and decision-making, utilizing quantitative and qualitative methods to assess project performance, identify trends, evaluate risks, and make informed recommendations for process improvements and strategic initiatives Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts, project updates, and strategic recommendations to diverse audiences, including executives, senior management, project teams and external stakeholders High-level experience within the cybersecurity space Experience with the Scaled Agile Framework Skill in identifying potential project risks, implementing risk mitigation strategies, and adapting plans to address unforeseen challenges Adaptability to changing project requirements, priorities, or unexpected situations, and the flexibility to adjust project plans accordingly Preferred Skills / Certifications Master's degree in business, technology or related field CompTIA Security+ certification Security clearance You must be able to obtain a security clearance (Secret or higher) - US Citizenship required COMPENSATION $100,000-$200,000 per year based on skills, experience benefits We offer a comprehensive benefits package, paid time off, life insurance, 401(k) retirement savings plan with employer matching, and opportunities for professional growth and career development.
09/22/2026
Full time
Job DescriptionJob DescriptionWHO WE ARE US AI stands as a forward-thinking digital transformation enterprise, dedicated to enabling individuals to achieve remarkable feats through cutting-edge technology. As a leader in Artificial Intelligence, Cybersecurity and Self-Healing Infrastructure, we are actively seeking top-tier talent to spearhead the commercialization of groundbreaking products and propel our business to new heights. If you're passionate about pushing the boundaries of what's possible in the digital realm, then this is the place for you. Come work with us, and let's redefine the future together. About the job As a Cybersecurity Project Manager, you'll lead key initiatives to optimize and evolve our technology and business processes. Your role involves integrating tech solutions, managing organizational change, and enhancing efficiency across departments. You'll use your project management and technical skills to work with cross-functional teams, define project scopes, develop timelines, allocate resources, and ensure deliverables are met. You'll also identify opportunities for improvement and guide the organization through transformation. The ideal candidate will have strong technical and project management skills, along with a solid understanding of business operations. What you'll do Oversee the planning, execution, and monitoring of cybersecurity transformation projects from start to finish, ensuring they align with organizational goals. Work with IT experts to identify and implement technology solutions that enhance cybersecurity and optimize business processes. Develop and execute change management strategies to ensure smooth transitions during cybersecurity initiatives, including stakeholder communication and training. Engage with stakeholders to gather requirements and prioritize initiatives that provide the most value. Manage budget, personnel, and technology effectively to support project success and stay within timelines and budget. Identify potential risks and develop strategies to address them, minimizing disruptions to project goals. Set KPIs and metrics to monitor project progress, provide regular updates, and report to senior management and stakeholders. Seek opportunities for continuous improvement, using feedback and lessons learned to refine methodologies and enhance outcomes. Implement rigorous testing and quality assurance processes to maintain high standards for project deliverables. Foster a collaborative environment, share knowledge and best practices, and document successes to guide future initiatives. Perform such other duties as may be delegated by the company Education & Experience Bachelor's degree in business, technology, or a related field Minimum of seven (7) years of experience leading and managing complex cybersecurity projects from initiation to completion, including project planning, execution, resource management, risk assessment and stakeholder communication. Proven track record of driving business transformation initiatives, such as process reengineering, organizational restructuring, digital transformation, or system implementations, resulting in measurable improvements in efficiency, productivity, and profitability A solid understanding of technical solutions relevant to business transformation, such as business intelligence tools, workflow automation, and emerging technologies like artificial intelligence and machine learning. Experience with project management tools and software, such as JIRA, Asana, Microsoft Project, or similar platforms used to plan, execute, and monitor project progress Required Skills / Certifications Certified ScrumMaster (CSM) or Project Management Professional (PMP) Proficiency in data analysis, interpretation, and decision-making, utilizing quantitative and qualitative methods to assess project performance, identify trends, evaluate risks, and make informed recommendations for process improvements and strategic initiatives Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts, project updates, and strategic recommendations to diverse audiences, including executives, senior management, project teams and external stakeholders High-level experience within the cybersecurity space Experience with the Scaled Agile Framework Skill in identifying potential project risks, implementing risk mitigation strategies, and adapting plans to address unforeseen challenges Adaptability to changing project requirements, priorities, or unexpected situations, and the flexibility to adjust project plans accordingly Preferred Skills / Certifications Master's degree in business, technology or related field CompTIA Security+ certification Security clearance You must be able to obtain a security clearance (Secret or higher) - US Citizenship required COMPENSATION $100,000-$200,000 per year based on skills, experience benefits We offer a comprehensive benefits package, paid time off, life insurance, 401(k) retirement savings plan with employer matching, and opportunities for professional growth and career development.
Job DescriptionJob Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: As Technical Program Manager you will be responsible for ensuring the quality of Hivemind Enterprise, a software development kit that enables both Shield AI and third parties to create a new generation of unmanned systems and mission applications that deliver transformative capabilities for the U.S. and its allies. You will work with sponsors, product managers, designers and a talented cross-functional engineering team to lead on-time, on-quality software releases. This Technical Program Manager role requires a versatile individual who can plan and manage complex software test automation projects and flight test operations. What you'll do: Drive the planning, execution, and delivery of complex software releases for the Hivemind Enterprise platform Drive major initiatives building out rigorous simulation-based test automation for autonomy software Drive large complex test operations from CI through HIL and flight test Collaborate with cross-functional teams, including engineering, product management, and customer engagement, to define test scope, objectives, and deliverables Develop detailed project plans, including timelines, milestones, and resource allocation, ensuring adherence to budget and schedule Monitor project progress, identify risks, and implement mitigation strategies to ensure successful project completion Facilitate regular communication with stakeholders, providing updates on project status, challenges, and accomplishments Drive continuous improvement in project management processes, tools, and methodologies Foster a culture of innovation, collaboration, and excellence within the program management team Facilitate technical decision making to appropriately prioritize work and make complex trades Reinforce Shield AI's reputation for technical excellence and ability to deliver through expert engagement and disciplined execution Required qualifications: B.S. in Computer Science, or a related field with 8+ years of work experience in Program Management, Engineering Management or Software Test Engineering; alternative degrees are acceptable if professional experience is focused in testing Enterprise Software, Artificial Intelligence, or Robotics Experience driving testing of complex software and integrated HW/SW systems. Experience driving release management and software test operations You have a track record of driving results, not just providing status You have solid technical foundations in test engineering and software development, with deep knowledge of how to optimize the software development lifecycle You have the ability to recognize efficiency and inefficiency in projects and prioritize remedies based on accurate cost-benefit analysis You are an exceptional, fundamentals-driven problem solver and communicator You have a demonstrated record of setting and achieving goals in dynamic environments, working hard, being a trustworthy teammate, holding yourself and others to high standards, and being kind to others Excellent leadership, communication, and interpersonal skills Power user of Jira or work management tools Preferred qualifications: Advanced degree in Computer Science or MBA Previous experience as a software developer or a test engineer Previous experience driving software releases or test operations for enterprise software used by software engineers Passionate about software documentation Autonomy, AI, ML expertise PMP, Scrum Master, or similar qualifications Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/22/2026
Full time
Job DescriptionJob Description Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: As Technical Program Manager you will be responsible for ensuring the quality of Hivemind Enterprise, a software development kit that enables both Shield AI and third parties to create a new generation of unmanned systems and mission applications that deliver transformative capabilities for the U.S. and its allies. You will work with sponsors, product managers, designers and a talented cross-functional engineering team to lead on-time, on-quality software releases. This Technical Program Manager role requires a versatile individual who can plan and manage complex software test automation projects and flight test operations. What you'll do: Drive the planning, execution, and delivery of complex software releases for the Hivemind Enterprise platform Drive major initiatives building out rigorous simulation-based test automation for autonomy software Drive large complex test operations from CI through HIL and flight test Collaborate with cross-functional teams, including engineering, product management, and customer engagement, to define test scope, objectives, and deliverables Develop detailed project plans, including timelines, milestones, and resource allocation, ensuring adherence to budget and schedule Monitor project progress, identify risks, and implement mitigation strategies to ensure successful project completion Facilitate regular communication with stakeholders, providing updates on project status, challenges, and accomplishments Drive continuous improvement in project management processes, tools, and methodologies Foster a culture of innovation, collaboration, and excellence within the program management team Facilitate technical decision making to appropriately prioritize work and make complex trades Reinforce Shield AI's reputation for technical excellence and ability to deliver through expert engagement and disciplined execution Required qualifications: B.S. in Computer Science, or a related field with 8+ years of work experience in Program Management, Engineering Management or Software Test Engineering; alternative degrees are acceptable if professional experience is focused in testing Enterprise Software, Artificial Intelligence, or Robotics Experience driving testing of complex software and integrated HW/SW systems. Experience driving release management and software test operations You have a track record of driving results, not just providing status You have solid technical foundations in test engineering and software development, with deep knowledge of how to optimize the software development lifecycle You have the ability to recognize efficiency and inefficiency in projects and prioritize remedies based on accurate cost-benefit analysis You are an exceptional, fundamentals-driven problem solver and communicator You have a demonstrated record of setting and achieving goals in dynamic environments, working hard, being a trustworthy teammate, holding yourself and others to high standards, and being kind to others Excellent leadership, communication, and interpersonal skills Power user of Jira or work management tools Preferred qualifications: Advanced degree in Computer Science or MBA Previous experience as a software developer or a test engineer Previous experience driving software releases or test operations for enterprise software used by software engineers Passionate about software documentation Autonomy, AI, ML expertise PMP, Scrum Master, or similar qualifications Full-time regular employee offer package: Pay within range listed + Bonus + Benefits + Equity Temporary employee offer package: Pay within range listed above + temporary benefits package (applicable after 60 days of employment) Salary compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. All offers are contingent on a cleared background and possible reference check. Military fellows and part-time employees are not eligible for benefits. Please speak to your talent acquisition representative for more information. Shield AI is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job DescriptionJob Description The Senior Manager, Store Systems Software leads a technical team designing and developing the applications used by store associates across 2,000+ retail locations. You will own team performance, delivery, and quality while partnering closely with business stakeholders and cross-functional IT groups. Beyond traditional delivery management, this role is expected to lead an AI-forward, quality-engineered, metrics-driven software organization - championing modern agile practice, automated testing, and the responsible adoption of AI-assisted and agentic development tooling to raise both velocity and quality. This position sits onsite 5 days a week in Grapevine, TX. What You'll Lead Delivery & Engineering Leadership Establish and monitor project objectives, resource leveling, timelines, milestones, and deadlines, ensuring deliverables are met on schedule, accepted by customers, and transitioned smoothly to operational status. Work with business partners to clarify, scope, and prioritize requests for enhancements and modifications. Manage the full software development lifecycle and technical risks across all projects, inclusive of ongoing operational costs. Ensure cross-functional communication and alignment across IT, security, product, and store-operations teams. Identify opportunities for improvement, make constructive recommendations for change, and stay at the leading edge of evolving industry standards and practices. AI-Forward Engineering Champion adoption of AI-assisted development and agentic tooling (e.g., GitHub Copilot, Claude Code, LLM-based code review and test generation) across the team. Establish governance, quality guardrails, and security controls so AI accelerates delivery without degrading code quality, IP integrity, or compliance. Define productivity baselines and measure the real impact of AI tooling on throughput, quality, and developer experience. Evaluate and pilot emerging AI/agentic capabilities for store-systems use cases, balancing innovation with operational risk. Quality & Test Automation Own a shift-left quality strategy: automated unit, integration, and regression testing embedded directly in CI/CD pipelines. Define and enforce coverage, reliability, and quality-gate thresholds; hold the line on quality as AI increases commit velocity. Ensure all projects meet GameStop security requirements and automated testing standards prior to release. Leverage AI-augmented test generation to expand coverage and catch edge cases without sacrificing speed. Agile Practice & Engineering Effectiveness Act as a fluent agile practitioner and coach - facilitating Scrum/Kanban (or SAFe) practices, removing impediments, and driving continuous improvement. Instrument and improve engineering effectiveness using DORA metrics (deployment frequency, lead time for change, change-failure rate, MTTR) and flow metrics (velocity, cycle time). Create and sustain a work environment that balances entrepreneurial thinking with disciplined risk management. People Leadership Demonstrate the core leadership behaviors expected at GameStop - strong results orientation, bias for action, high emotional intelligence, maturity, and professionalism. Foster a culture of constructive feedback, a high service mindset, and a commitment to respectful, inclusive, ethical collaboration. Actively build the capability of others through relevant, timely, balanced feedback; coaching and teaching; encouraging mentoring relationships; and using recognition and rewards to reinforce desirable behaviors. Coach, develop, retain, train, hire, and, when needed, discipline team members to build and maintain a high-performing team. Required Qualifications: Bachelor's degree in Information Systems, Computer Science, or a related field - or equivalent year-for-year experience. 3+ years directly managing software engineering teams, with proven excellence in team performance and project outcomes. Fluent agile practitioner - 3+ years actively leading Scrum/Kanban (or SAFe) teams, using agile metrics to drive predictable, continuously improving delivery. Demonstrated experience leading teams that build and deliver applications on contemporary front-end and back-end technologies, including cloud platforms (AWS, Azure, or Google Cloud), Kubernetes, microservices, and service-oriented architecture. Hands-on experience establishing test automation and CI/CD quality gates (e.g., Selenium, Playwright, pytest, or similar), with TDD/ATDD and automated regression practices. Working familiarity with AI-assisted development tooling and a clear point of view on how to adopt it responsibly at team scale. Strong project-planning skills with the ability to organize, prioritize, and manage responsibilities under tight deadlines in fast-paced, multi-priority environments. Proven ability to remain composed, flexible, and productive amid changing priorities and high-stress situations. Excellent written and spoken English, including the ability to deliver clear, constructive feedback. Preferred Qualifications: Hands-on Python experience in practical development environments. Experience deploying agentic AI or established AI/ML toolsets at enterprise scale. Familiarity with DevSecOps practices and engineering-effectiveness platforms / DORA dashboards. Proven leadership of cross-functional teams comprising developers and project managers. Knowledge of retail systems and processes. Commitment to GameStop policies and procedures, including attendance, confidentiality, conflict of interest, and ethical responsibilities.
09/22/2026
Full time
Job DescriptionJob Description The Senior Manager, Store Systems Software leads a technical team designing and developing the applications used by store associates across 2,000+ retail locations. You will own team performance, delivery, and quality while partnering closely with business stakeholders and cross-functional IT groups. Beyond traditional delivery management, this role is expected to lead an AI-forward, quality-engineered, metrics-driven software organization - championing modern agile practice, automated testing, and the responsible adoption of AI-assisted and agentic development tooling to raise both velocity and quality. This position sits onsite 5 days a week in Grapevine, TX. What You'll Lead Delivery & Engineering Leadership Establish and monitor project objectives, resource leveling, timelines, milestones, and deadlines, ensuring deliverables are met on schedule, accepted by customers, and transitioned smoothly to operational status. Work with business partners to clarify, scope, and prioritize requests for enhancements and modifications. Manage the full software development lifecycle and technical risks across all projects, inclusive of ongoing operational costs. Ensure cross-functional communication and alignment across IT, security, product, and store-operations teams. Identify opportunities for improvement, make constructive recommendations for change, and stay at the leading edge of evolving industry standards and practices. AI-Forward Engineering Champion adoption of AI-assisted development and agentic tooling (e.g., GitHub Copilot, Claude Code, LLM-based code review and test generation) across the team. Establish governance, quality guardrails, and security controls so AI accelerates delivery without degrading code quality, IP integrity, or compliance. Define productivity baselines and measure the real impact of AI tooling on throughput, quality, and developer experience. Evaluate and pilot emerging AI/agentic capabilities for store-systems use cases, balancing innovation with operational risk. Quality & Test Automation Own a shift-left quality strategy: automated unit, integration, and regression testing embedded directly in CI/CD pipelines. Define and enforce coverage, reliability, and quality-gate thresholds; hold the line on quality as AI increases commit velocity. Ensure all projects meet GameStop security requirements and automated testing standards prior to release. Leverage AI-augmented test generation to expand coverage and catch edge cases without sacrificing speed. Agile Practice & Engineering Effectiveness Act as a fluent agile practitioner and coach - facilitating Scrum/Kanban (or SAFe) practices, removing impediments, and driving continuous improvement. Instrument and improve engineering effectiveness using DORA metrics (deployment frequency, lead time for change, change-failure rate, MTTR) and flow metrics (velocity, cycle time). Create and sustain a work environment that balances entrepreneurial thinking with disciplined risk management. People Leadership Demonstrate the core leadership behaviors expected at GameStop - strong results orientation, bias for action, high emotional intelligence, maturity, and professionalism. Foster a culture of constructive feedback, a high service mindset, and a commitment to respectful, inclusive, ethical collaboration. Actively build the capability of others through relevant, timely, balanced feedback; coaching and teaching; encouraging mentoring relationships; and using recognition and rewards to reinforce desirable behaviors. Coach, develop, retain, train, hire, and, when needed, discipline team members to build and maintain a high-performing team. Required Qualifications: Bachelor's degree in Information Systems, Computer Science, or a related field - or equivalent year-for-year experience. 3+ years directly managing software engineering teams, with proven excellence in team performance and project outcomes. Fluent agile practitioner - 3+ years actively leading Scrum/Kanban (or SAFe) teams, using agile metrics to drive predictable, continuously improving delivery. Demonstrated experience leading teams that build and deliver applications on contemporary front-end and back-end technologies, including cloud platforms (AWS, Azure, or Google Cloud), Kubernetes, microservices, and service-oriented architecture. Hands-on experience establishing test automation and CI/CD quality gates (e.g., Selenium, Playwright, pytest, or similar), with TDD/ATDD and automated regression practices. Working familiarity with AI-assisted development tooling and a clear point of view on how to adopt it responsibly at team scale. Strong project-planning skills with the ability to organize, prioritize, and manage responsibilities under tight deadlines in fast-paced, multi-priority environments. Proven ability to remain composed, flexible, and productive amid changing priorities and high-stress situations. Excellent written and spoken English, including the ability to deliver clear, constructive feedback. Preferred Qualifications: Hands-on Python experience in practical development environments. Experience deploying agentic AI or established AI/ML toolsets at enterprise scale. Familiarity with DevSecOps practices and engineering-effectiveness platforms / DORA dashboards. Proven leadership of cross-functional teams comprising developers and project managers. Knowledge of retail systems and processes. Commitment to GameStop policies and procedures, including attendance, confidentiality, conflict of interest, and ethical responsibilities.
Job DescriptionJob Description The Senior Manager, Store Systems Software leads a technical team designing and developing the applications used by store associates across 2,000+ retail locations. You will own team performance, delivery, and quality while partnering closely with business stakeholders and cross-functional IT groups. Beyond traditional delivery management, this role is expected to lead an AI-forward, quality-engineered, metrics-driven software organization - championing modern agile practice, automated testing, and the responsible adoption of AI-assisted and agentic development tooling to raise both velocity and quality. This position sits onsite 5 days a week in Grapevine, TX. What You'll Lead Delivery & Engineering Leadership Establish and monitor project objectives, resource leveling, timelines, milestones, and deadlines, ensuring deliverables are met on schedule, accepted by customers, and transitioned smoothly to operational status. Work with business partners to clarify, scope, and prioritize requests for enhancements and modifications. Manage the full software development lifecycle and technical risks across all projects, inclusive of ongoing operational costs. Ensure cross-functional communication and alignment across IT, security, product, and store-operations teams. Identify opportunities for improvement, make constructive recommendations for change, and stay at the leading edge of evolving industry standards and practices. AI-Forward Engineering Champion adoption of AI-assisted development and agentic tooling (e.g., GitHub Copilot, Claude Code, LLM-based code review and test generation) across the team. Establish governance, quality guardrails, and security controls so AI accelerates delivery without degrading code quality, IP integrity, or compliance. Define productivity baselines and measure the real impact of AI tooling on throughput, quality, and developer experience. Evaluate and pilot emerging AI/agentic capabilities for store-systems use cases, balancing innovation with operational risk. Quality & Test Automation Own a shift-left quality strategy: automated unit, integration, and regression testing embedded directly in CI/CD pipelines. Define and enforce coverage, reliability, and quality-gate thresholds; hold the line on quality as AI increases commit velocity. Ensure all projects meet GameStop security requirements and automated testing standards prior to release. Leverage AI-augmented test generation to expand coverage and catch edge cases without sacrificing speed. Agile Practice & Engineering Effectiveness Act as a fluent agile practitioner and coach - facilitating Scrum/Kanban (or SAFe) practices, removing impediments, and driving continuous improvement. Instrument and improve engineering effectiveness using DORA metrics (deployment frequency, lead time for change, change-failure rate, MTTR) and flow metrics (velocity, cycle time). Create and sustain a work environment that balances entrepreneurial thinking with disciplined risk management. People Leadership Demonstrate the core leadership behaviors expected at GameStop - strong results orientation, bias for action, high emotional intelligence, maturity, and professionalism. Foster a culture of constructive feedback, a high service mindset, and a commitment to respectful, inclusive, ethical collaboration. Actively build the capability of others through relevant, timely, balanced feedback; coaching and teaching; encouraging mentoring relationships; and using recognition and rewards to reinforce desirable behaviors. Coach, develop, retain, train, hire, and, when needed, discipline team members to build and maintain a high-performing team. Required Qualifications: Bachelor's degree in Information Systems, Computer Science, or a related field - or equivalent year-for-year experience. 3+ years directly managing software engineering teams, with proven excellence in team performance and project outcomes. Fluent agile practitioner - 3+ years actively leading Scrum/Kanban (or SAFe) teams, using agile metrics to drive predictable, continuously improving delivery. Demonstrated experience leading teams that build and deliver applications on contemporary front-end and back-end technologies, including cloud platforms (AWS, Azure, or Google Cloud), Kubernetes, microservices, and service-oriented architecture. Hands-on experience establishing test automation and CI/CD quality gates (e.g., Selenium, Playwright, pytest, or similar), with TDD/ATDD and automated regression practices. Working familiarity with AI-assisted development tooling and a clear point of view on how to adopt it responsibly at team scale. Strong project-planning skills with the ability to organize, prioritize, and manage responsibilities under tight deadlines in fast-paced, multi-priority environments. Proven ability to remain composed, flexible, and productive amid changing priorities and high-stress situations. Excellent written and spoken English, including the ability to deliver clear, constructive feedback. Preferred Qualifications: Hands-on Python experience in practical development environments. Experience deploying agentic AI or established AI/ML toolsets at enterprise scale. Familiarity with DevSecOps practices and engineering-effectiveness platforms / DORA dashboards. Proven leadership of cross-functional teams comprising developers and project managers. Knowledge of retail systems and processes. Commitment to GameStop policies and procedures, including attendance, confidentiality, conflict of interest, and ethical responsibilities.
09/22/2026
Full time
Job DescriptionJob Description The Senior Manager, Store Systems Software leads a technical team designing and developing the applications used by store associates across 2,000+ retail locations. You will own team performance, delivery, and quality while partnering closely with business stakeholders and cross-functional IT groups. Beyond traditional delivery management, this role is expected to lead an AI-forward, quality-engineered, metrics-driven software organization - championing modern agile practice, automated testing, and the responsible adoption of AI-assisted and agentic development tooling to raise both velocity and quality. This position sits onsite 5 days a week in Grapevine, TX. What You'll Lead Delivery & Engineering Leadership Establish and monitor project objectives, resource leveling, timelines, milestones, and deadlines, ensuring deliverables are met on schedule, accepted by customers, and transitioned smoothly to operational status. Work with business partners to clarify, scope, and prioritize requests for enhancements and modifications. Manage the full software development lifecycle and technical risks across all projects, inclusive of ongoing operational costs. Ensure cross-functional communication and alignment across IT, security, product, and store-operations teams. Identify opportunities for improvement, make constructive recommendations for change, and stay at the leading edge of evolving industry standards and practices. AI-Forward Engineering Champion adoption of AI-assisted development and agentic tooling (e.g., GitHub Copilot, Claude Code, LLM-based code review and test generation) across the team. Establish governance, quality guardrails, and security controls so AI accelerates delivery without degrading code quality, IP integrity, or compliance. Define productivity baselines and measure the real impact of AI tooling on throughput, quality, and developer experience. Evaluate and pilot emerging AI/agentic capabilities for store-systems use cases, balancing innovation with operational risk. Quality & Test Automation Own a shift-left quality strategy: automated unit, integration, and regression testing embedded directly in CI/CD pipelines. Define and enforce coverage, reliability, and quality-gate thresholds; hold the line on quality as AI increases commit velocity. Ensure all projects meet GameStop security requirements and automated testing standards prior to release. Leverage AI-augmented test generation to expand coverage and catch edge cases without sacrificing speed. Agile Practice & Engineering Effectiveness Act as a fluent agile practitioner and coach - facilitating Scrum/Kanban (or SAFe) practices, removing impediments, and driving continuous improvement. Instrument and improve engineering effectiveness using DORA metrics (deployment frequency, lead time for change, change-failure rate, MTTR) and flow metrics (velocity, cycle time). Create and sustain a work environment that balances entrepreneurial thinking with disciplined risk management. People Leadership Demonstrate the core leadership behaviors expected at GameStop - strong results orientation, bias for action, high emotional intelligence, maturity, and professionalism. Foster a culture of constructive feedback, a high service mindset, and a commitment to respectful, inclusive, ethical collaboration. Actively build the capability of others through relevant, timely, balanced feedback; coaching and teaching; encouraging mentoring relationships; and using recognition and rewards to reinforce desirable behaviors. Coach, develop, retain, train, hire, and, when needed, discipline team members to build and maintain a high-performing team. Required Qualifications: Bachelor's degree in Information Systems, Computer Science, or a related field - or equivalent year-for-year experience. 3+ years directly managing software engineering teams, with proven excellence in team performance and project outcomes. Fluent agile practitioner - 3+ years actively leading Scrum/Kanban (or SAFe) teams, using agile metrics to drive predictable, continuously improving delivery. Demonstrated experience leading teams that build and deliver applications on contemporary front-end and back-end technologies, including cloud platforms (AWS, Azure, or Google Cloud), Kubernetes, microservices, and service-oriented architecture. Hands-on experience establishing test automation and CI/CD quality gates (e.g., Selenium, Playwright, pytest, or similar), with TDD/ATDD and automated regression practices. Working familiarity with AI-assisted development tooling and a clear point of view on how to adopt it responsibly at team scale. Strong project-planning skills with the ability to organize, prioritize, and manage responsibilities under tight deadlines in fast-paced, multi-priority environments. Proven ability to remain composed, flexible, and productive amid changing priorities and high-stress situations. Excellent written and spoken English, including the ability to deliver clear, constructive feedback. Preferred Qualifications: Hands-on Python experience in practical development environments. Experience deploying agentic AI or established AI/ML toolsets at enterprise scale. Familiarity with DevSecOps practices and engineering-effectiveness platforms / DORA dashboards. Proven leadership of cross-functional teams comprising developers and project managers. Knowledge of retail systems and processes. Commitment to GameStop policies and procedures, including attendance, confidentiality, conflict of interest, and ethical responsibilities.
Job DescriptionJob Description The Program Manager, Business Operations leads cross-functional initiatives that improve operational efficiency, enhance organizational performance, and support strategic business objectives. This role manages large, complex programs from planning through execution, ensuring alignment across teams such as Operations, Finance, Product, IT, HR, and Executive Leadership. Additionally, Senior Program Managers may also provide leadership, mentorship, and guidance to other members of the Business Operations function and project teams. Essential Functions Lead end-to-end program planning, execution, and delivery for high-impact business operations (including Value Creation, Compliance, Continuous Improvement and other as assigned) initiatives. Partner with senior leadership to define program scope, objectives, milestones, and success metrics. Coordinate cross-functional teams to ensure alignment, remove blockers, and drive execution. Analyze operational data to identify inefficiencies, performance gaps, and opportunities for improvement. Develop program roadmaps, timelines, status dashboards, and reporting for executive stakeholders. Facilitate decision-making by providing insights, clear communication, and risk mitigation strategies. Maintain detailed program documentation, including requirements, processes, and post-implementation reviews. Lead operational change management, including training, communication, and adoption plans. Support implementation of new tools, systems, and automation efforts that increase organizational scalability. Track and measure program outcomes, including ROI, process improvements, and operational metrics. Provide expertise exhibiting a depth of knowledge across operations to include operational, engineering, maintenance, system test and technical management disciplines for which they are assigned. Work directly with the customer to determine project requirements, develop a work plan, execute the work. Ensure projects/programs are executed to the highest level of safety and compliance. Ensure all personnel meet/exceed professional standards and embrace the AEVEX culture. Effectively communicate expectations and develop innovative strategies to enhance organizational capabilities that support operational priorities and requirements. Cultivate strong relationships with peers, subordinates, and customers while providing leadership and technical advice to strategic and operational business planning. Be an agile and adaptive leader who consistently meets challenges head-on and ensures organizational success by building effective professional relationships with senior executives and peers. Facilitate alignment and achievement of strategy objectives and performance goals across the company. Manage all aspects of assigned programs to include costs, schedules, and performance. Integrate industry best practices and meet or exceed program financial goals. • Develop processes for identifying, assessing, monitoring and mitigating risk throughout the program life cycle. Perform other duties as required. Standard Essential Functions Regular and reliable attendance on a full time basis or in accordance with posted schedule . Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices. Embodies AEVEX's cultural values and aligns daily actions with department goals and company culture. Qualifications and Competencies Security Clearance- Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required. (Top Secret eligibility preferred) Strong program and project management skills, with experience managing multiple concurrent initiatives. Ability to translate complex business needs into actionable plans. Strong analytical and data-driven decision-making capabilities. Proficiency with project management and collaboration tools (e.g., Jira, Microsoft Project Server). Excellent communication, presentation, and stakeholder-management skills. In-depth knowledge of US Military and Federal Acquisition Regulations. (preferred) Critical thinking and problem-solving skills are essential. Ability to develop and mentor/coach others. Proficient in Microsoft Office suites (Excel, PowerPoint, etc.). Strong relationship building and negotiation skills. Detail oriented with strong planning, organizational, project management, and analytical skills. Demonstrates Professionalism and Integrity at all times Education / Certifications Bachelor's degree in Business, Operations, Program Management, Strategy, or related field from an accredited University (MS or MBA preferred). Program Management Professional (PMP) Certification or DAWIA Level 2. Experience 5-7+ years of experience in Business Operations, Program Management, Strategy, or related fields. Experience with operational frameworks such as Lean, Six Sigma, or Agile. Experience working with cross-functional teams and senior stakeholders. Strong financial and business acumen. Experience in A&D, SaaS, tech, or other fast-moving industries. (preferred) Familiarity with data and analytics tools (e.g., Power BI, Tableau). (preferred) Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is: Frequently required to sit, and to reach to use computers and other office equipment For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time. The Company provides a reasonable range of compensation. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and specific location. The range of starting pay for this position is for the listed location only. Salary Range $122,200-$149,100 USD About AEVEX AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia. AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees. Equal Employment Opportunity: AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.
09/22/2026
Full time
Job DescriptionJob Description The Program Manager, Business Operations leads cross-functional initiatives that improve operational efficiency, enhance organizational performance, and support strategic business objectives. This role manages large, complex programs from planning through execution, ensuring alignment across teams such as Operations, Finance, Product, IT, HR, and Executive Leadership. Additionally, Senior Program Managers may also provide leadership, mentorship, and guidance to other members of the Business Operations function and project teams. Essential Functions Lead end-to-end program planning, execution, and delivery for high-impact business operations (including Value Creation, Compliance, Continuous Improvement and other as assigned) initiatives. Partner with senior leadership to define program scope, objectives, milestones, and success metrics. Coordinate cross-functional teams to ensure alignment, remove blockers, and drive execution. Analyze operational data to identify inefficiencies, performance gaps, and opportunities for improvement. Develop program roadmaps, timelines, status dashboards, and reporting for executive stakeholders. Facilitate decision-making by providing insights, clear communication, and risk mitigation strategies. Maintain detailed program documentation, including requirements, processes, and post-implementation reviews. Lead operational change management, including training, communication, and adoption plans. Support implementation of new tools, systems, and automation efforts that increase organizational scalability. Track and measure program outcomes, including ROI, process improvements, and operational metrics. Provide expertise exhibiting a depth of knowledge across operations to include operational, engineering, maintenance, system test and technical management disciplines for which they are assigned. Work directly with the customer to determine project requirements, develop a work plan, execute the work. Ensure projects/programs are executed to the highest level of safety and compliance. Ensure all personnel meet/exceed professional standards and embrace the AEVEX culture. Effectively communicate expectations and develop innovative strategies to enhance organizational capabilities that support operational priorities and requirements. Cultivate strong relationships with peers, subordinates, and customers while providing leadership and technical advice to strategic and operational business planning. Be an agile and adaptive leader who consistently meets challenges head-on and ensures organizational success by building effective professional relationships with senior executives and peers. Facilitate alignment and achievement of strategy objectives and performance goals across the company. Manage all aspects of assigned programs to include costs, schedules, and performance. Integrate industry best practices and meet or exceed program financial goals. • Develop processes for identifying, assessing, monitoring and mitigating risk throughout the program life cycle. Perform other duties as required. Standard Essential Functions Regular and reliable attendance on a full time basis or in accordance with posted schedule . Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices. Embodies AEVEX's cultural values and aligns daily actions with department goals and company culture. Qualifications and Competencies Security Clearance- Ability to obtain/maintain a Secret DoD clearance, U.S. Citizenship required. (Top Secret eligibility preferred) Strong program and project management skills, with experience managing multiple concurrent initiatives. Ability to translate complex business needs into actionable plans. Strong analytical and data-driven decision-making capabilities. Proficiency with project management and collaboration tools (e.g., Jira, Microsoft Project Server). Excellent communication, presentation, and stakeholder-management skills. In-depth knowledge of US Military and Federal Acquisition Regulations. (preferred) Critical thinking and problem-solving skills are essential. Ability to develop and mentor/coach others. Proficient in Microsoft Office suites (Excel, PowerPoint, etc.). Strong relationship building and negotiation skills. Detail oriented with strong planning, organizational, project management, and analytical skills. Demonstrates Professionalism and Integrity at all times Education / Certifications Bachelor's degree in Business, Operations, Program Management, Strategy, or related field from an accredited University (MS or MBA preferred). Program Management Professional (PMP) Certification or DAWIA Level 2. Experience 5-7+ years of experience in Business Operations, Program Management, Strategy, or related fields. Experience with operational frameworks such as Lean, Six Sigma, or Agile. Experience working with cross-functional teams and senior stakeholders. Strong financial and business acumen. Experience in A&D, SaaS, tech, or other fast-moving industries. (preferred) Familiarity with data and analytics tools (e.g., Power BI, Tableau). (preferred) Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is: Frequently required to sit, and to reach to use computers and other office equipment For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time. The Company provides a reasonable range of compensation. Actual compensation is influenced by an array of factors including, but not limited to, skill set, level of experience, and specific location. The range of starting pay for this position is for the listed location only. Salary Range $122,200-$149,100 USD About AEVEX AEVEX, headquartered in Solana Beach, California, supports the U.S. national security mission and partner nation needs around the world by providing full-spectrum aviation, remote sensing, and analysis solutions. The company's capabilities include custom design and engineering; rapid prototyping; sensor integration and sustainment; aircraft modification and certification; flight test instrumentation and support; mission operations service; advanced intelligence data processing, exploitation, and dissemination solutions; and tailored hardware and software mission-system tools. AEVEX uses agile and customized approaches to rapidly define, develop, and deliver specialized solutions for airborne special mission needs for the U.S. Government, partner nations, and commercial businesses. AEVEX has major offices in California, Florida, North Carolina, Ohio, and Virginia. AEVEX provides a full suite of comprehensive benefits, including a 401(k)-retirement plan, comprehensive Medical, Dental, Vision, Disability and Life insurance group coverage with a portion of the premiums paid by the company, professional development funds, and an Employee Assistance Plan (EAP) with counseling, legal help, child and elder care support, among other benefits for qualified employees. Equal Employment Opportunity: AEVEX is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state and local laws.
Job DescriptionJob Description Job Title: Dynatrace Architect Location: Columbus, OH Experience Level: Senior / Principal Project Overview: We are seeking a skilled Architect to join our 11-Delivery department. This role focuses on leveraging expertise in Dynatrace and ServiceNow to deliver high-quality solutions. The Architect will work closely with cross-functional teams to ensure robust architectural designs and implementations that align with organizational objectives. Role Overview: We are looking for a highly experienced Observability Architect with deep expertise in Dynatrace, application and infrastructure observability, and ServiceNow ITSM integration. The architect will be responsible for defining and implementing enterprise observability gold standards, establishing best practices for Dynatrace deployment and configuration, and leading the rollout of observability capabilities across applications and infrastructure. This is a hands-on architecture and implementation role. The individual is expected to architect solutions, perform proof-of-concepts, configure and implement Dynatrace, integrate with ServiceNow, troubleshoot complex observability challenges, and provide technical recommendations to engineering and operations teams. Key Responsibilities 1. Observability Architecture & Gold Standards Define and maintain enterprise Observability Gold Standards covering applications, infrastructure, cloud platforms, databases, APIs, Kubernetes, containers, and critical business services. Establish Dynatrace architecture, deployment, configuration, and monitoring standards. Define standards for: Metrics, logs, and traces Distributed tracing Application Performance Monitoring (APM) Infrastructure monitoring Kubernetes/container monitoring Real User Monitoring (RUM) Synthetic monitoring API monitoring Service-level objectives (SLOs) and SLIs Dashboards and management reporting Alerting and event management Tagging and entity management Business application/service mapping Develop reusable observability patterns and implementation templates. 2. Dynatrace Implementation & Rollout Lead enterprise Dynatrace implementation and rollout across applications, infrastructure, and cloud environments. Define deployment strategies for OneAgent, ActiveGate, Kubernetes monitoring, cloud integrations, and application instrumentation. Establish Dynatrace configuration and operational best practices. Conduct application assessments and identify observability gaps. Build and validate dashboards, alerts, service flows, dependency maps, and application health views. Establish standards for monitoring critical business applications and services. Lead troubleshooting and optimization of Dynatrace implementations. Ensure implementations are scalable, secure, and aligned with enterprise architecture standards. 3. ServiceNow ITSM Integration Architect and implement Dynatrace-ServiceNow integration for enterprise incident and event management. Define standards for: Event ingestion Alert filtering Event correlation Automatic incident creation Incident enrichment Assignment and routing Deduplication Priority/severity mapping Business service mapping Incident closure and feedback Integrate Dynatrace with ServiceNow Incident, Event Management, CMDB, and related ITSM capabilities. Optimize the integration to minimize alert noise and ensure only actionable events generate incidents. Establish best practices for automated incident triage and escalation. 4. Observability Operations & Monitoring Define operational processes for enterprise monitoring and observability. Establish monitoring coverage and health-check standards for critical applications and infrastructure. Develop proactive monitoring strategies to identify performance degradation and potential incidents before they impact users. Establish standards for alert thresholds, anomaly detection, noise reduction, and event prioritization. Review monitoring effectiveness and continuously improve observability coverage. Support major incident investigations through Dynatrace-driven topology, dependency, and root-cause analysis. 5. Proof of Concepts & Technology Evaluation Conduct hands-on POCs and technical evaluations of Dynatrace capabilities and complementary observability technologies. Evaluate new Dynatrace features and determine applicability to enterprise use cases. Develop technical recommendations, reference architectures, and implementation roadmaps. Benchmark observability solutions and recommend improvements to the enterprise monitoring strategy. 6. Governance & Adoption Establish an enterprise observability governance framework. Create implementation checklists and certification standards for application onboarding. Review and certify application observability implementations against established gold standards. Partner with application, cloud, DevOps, SRE, infrastructure, and ITSM teams to drive adoption. Conduct technical workshops and enablement sessions for engineering and operations teams. Required Technical Skills Dynatrace Strong hands-on experience with Dynatrace SaaS. Deep knowledge of Dynatrace Application Observability and Infrastructure Monitoring. Experience with: OneAgent ActiveGate Kubernetes monitoring Application monitoring Distributed tracing OpenTelemetry Logs and metrics Service flow and topology Davis AI / anomaly detection Dashboards and reporting SLOs/SLIs Synthetic monitoring RUM APIs and automation Experience designing enterprise-scale Dynatrace architectures. ServiceNow Strong experience integrating Dynatrace with ServiceNow ITSM/Event Management. Knowledge of ServiceNow Incident Management, Event Management, CMDB, and Service Mapping. Experience designing event-to-incident workflows. Understanding of alert correlation, enrichment, routing, deduplication, and noise reduction. Preferred Experience 8+ years of experience in infrastructure, application monitoring, SRE, DevOps, or observability. 4+ years of hands-on Dynatrace experience. Experience leading enterprise observability implementations. Experience working with large, distributed application environments. Dynatrace certification preferred. ServiceNow certification or implementation experience preferred. Experience developing enterprise architecture standards and reference architectures. Experience working directly with customers and senior technology stakeholders. Key Success Measures The success of this role will be measured by: Enterprise Dynatrace Gold Standards established and adopted. Successful rollout of Dynatrace across targeted applications and infrastructure. Improved monitoring coverage and application visibility. Reduction in alert noise and false-positive incidents. Successful Dynatrace-ServiceNow ITSM integration. Improved incident detection, triage, routing, and resolution. Increased use of topology and dependency information for root-cause analysis. Standardized observability architecture across application teams. Successful POCs and recommendations for emerging observability technologies.
09/22/2026
Full time
Job DescriptionJob Description Job Title: Dynatrace Architect Location: Columbus, OH Experience Level: Senior / Principal Project Overview: We are seeking a skilled Architect to join our 11-Delivery department. This role focuses on leveraging expertise in Dynatrace and ServiceNow to deliver high-quality solutions. The Architect will work closely with cross-functional teams to ensure robust architectural designs and implementations that align with organizational objectives. Role Overview: We are looking for a highly experienced Observability Architect with deep expertise in Dynatrace, application and infrastructure observability, and ServiceNow ITSM integration. The architect will be responsible for defining and implementing enterprise observability gold standards, establishing best practices for Dynatrace deployment and configuration, and leading the rollout of observability capabilities across applications and infrastructure. This is a hands-on architecture and implementation role. The individual is expected to architect solutions, perform proof-of-concepts, configure and implement Dynatrace, integrate with ServiceNow, troubleshoot complex observability challenges, and provide technical recommendations to engineering and operations teams. Key Responsibilities 1. Observability Architecture & Gold Standards Define and maintain enterprise Observability Gold Standards covering applications, infrastructure, cloud platforms, databases, APIs, Kubernetes, containers, and critical business services. Establish Dynatrace architecture, deployment, configuration, and monitoring standards. Define standards for: Metrics, logs, and traces Distributed tracing Application Performance Monitoring (APM) Infrastructure monitoring Kubernetes/container monitoring Real User Monitoring (RUM) Synthetic monitoring API monitoring Service-level objectives (SLOs) and SLIs Dashboards and management reporting Alerting and event management Tagging and entity management Business application/service mapping Develop reusable observability patterns and implementation templates. 2. Dynatrace Implementation & Rollout Lead enterprise Dynatrace implementation and rollout across applications, infrastructure, and cloud environments. Define deployment strategies for OneAgent, ActiveGate, Kubernetes monitoring, cloud integrations, and application instrumentation. Establish Dynatrace configuration and operational best practices. Conduct application assessments and identify observability gaps. Build and validate dashboards, alerts, service flows, dependency maps, and application health views. Establish standards for monitoring critical business applications and services. Lead troubleshooting and optimization of Dynatrace implementations. Ensure implementations are scalable, secure, and aligned with enterprise architecture standards. 3. ServiceNow ITSM Integration Architect and implement Dynatrace-ServiceNow integration for enterprise incident and event management. Define standards for: Event ingestion Alert filtering Event correlation Automatic incident creation Incident enrichment Assignment and routing Deduplication Priority/severity mapping Business service mapping Incident closure and feedback Integrate Dynatrace with ServiceNow Incident, Event Management, CMDB, and related ITSM capabilities. Optimize the integration to minimize alert noise and ensure only actionable events generate incidents. Establish best practices for automated incident triage and escalation. 4. Observability Operations & Monitoring Define operational processes for enterprise monitoring and observability. Establish monitoring coverage and health-check standards for critical applications and infrastructure. Develop proactive monitoring strategies to identify performance degradation and potential incidents before they impact users. Establish standards for alert thresholds, anomaly detection, noise reduction, and event prioritization. Review monitoring effectiveness and continuously improve observability coverage. Support major incident investigations through Dynatrace-driven topology, dependency, and root-cause analysis. 5. Proof of Concepts & Technology Evaluation Conduct hands-on POCs and technical evaluations of Dynatrace capabilities and complementary observability technologies. Evaluate new Dynatrace features and determine applicability to enterprise use cases. Develop technical recommendations, reference architectures, and implementation roadmaps. Benchmark observability solutions and recommend improvements to the enterprise monitoring strategy. 6. Governance & Adoption Establish an enterprise observability governance framework. Create implementation checklists and certification standards for application onboarding. Review and certify application observability implementations against established gold standards. Partner with application, cloud, DevOps, SRE, infrastructure, and ITSM teams to drive adoption. Conduct technical workshops and enablement sessions for engineering and operations teams. Required Technical Skills Dynatrace Strong hands-on experience with Dynatrace SaaS. Deep knowledge of Dynatrace Application Observability and Infrastructure Monitoring. Experience with: OneAgent ActiveGate Kubernetes monitoring Application monitoring Distributed tracing OpenTelemetry Logs and metrics Service flow and topology Davis AI / anomaly detection Dashboards and reporting SLOs/SLIs Synthetic monitoring RUM APIs and automation Experience designing enterprise-scale Dynatrace architectures. ServiceNow Strong experience integrating Dynatrace with ServiceNow ITSM/Event Management. Knowledge of ServiceNow Incident Management, Event Management, CMDB, and Service Mapping. Experience designing event-to-incident workflows. Understanding of alert correlation, enrichment, routing, deduplication, and noise reduction. Preferred Experience 8+ years of experience in infrastructure, application monitoring, SRE, DevOps, or observability. 4+ years of hands-on Dynatrace experience. Experience leading enterprise observability implementations. Experience working with large, distributed application environments. Dynatrace certification preferred. ServiceNow certification or implementation experience preferred. Experience developing enterprise architecture standards and reference architectures. Experience working directly with customers and senior technology stakeholders. Key Success Measures The success of this role will be measured by: Enterprise Dynatrace Gold Standards established and adopted. Successful rollout of Dynatrace across targeted applications and infrastructure. Improved monitoring coverage and application visibility. Reduction in alert noise and false-positive incidents. Successful Dynatrace-ServiceNow ITSM integration. Improved incident detection, triage, routing, and resolution. Increased use of topology and dependency information for root-cause analysis. Standardized observability architecture across application teams. Successful POCs and recommendations for emerging observability technologies.
Job DescriptionJob Description Export Control & Client Compliance Notice: This position supports an engagement with client-specific security and export control requirements. Applicants must be U.S. Citizens. Lawful Permanent Residents (Green Card holders), visa holders, and other non-U.S. citizens are not eligible for this position. Factory Advisors is unable to provide visa sponsorship for this role. Project Manager - Manufacturing Operations Consultant (this is not an IT Project Manager) Company: Factory Advisors Location: USA Employment Type: Full-time Compensation: Base + Bonus (pay-for-performance structure) Travel Requirement: Up to 90%; 4-5 days per week onsite, minimum 18 days per month (onsite client work, conferences) At Factory Advisors, we partner with industrial and manufacturing organizations to transform operations, unlock sustainable growth, and achieve measurable business outcomes. We don't just consult-we embed with our clients, lead change, and deliver lasting results. As part of the integrated Factory Transformation organization, combining Factory Advisors and GrayMatter, we help manufacturers connect operational excellence, digital technologies, and workforce enablement into one transformation strategy. Our differentiated approach combines: Operational Transformation to optimize people, processes, and performance Digital Transformation to create visibility through systems, data, automation, and analytics Approachable AI to deliver actionable intelligence directly to frontline teams Together, these capabilities help manufacturers close the gap between strategy and execution. Our team members work on-site with our clients, and unlike big box firms that like to coach from the sidelines, we "get on the field" with our clients to help them increase their competitive edge. We seek like-minded individuals to work with our clients across North America. Base salary ranges from $100,000 USD to $135,000 USD with bonus potential up to 50% of base salary. The base salary will be commensurate with relevant experience and expertise. About Us Factory Advisors is not your average boardroom consultant; we help manufacturing and operational organizations unlock higher performance, boosting revenue, reducing costs, and driving compliance through people-first strategies. We believe in rolling up our sleeves and working on the factory floor with leaders who care about measurable outcomes and want solutions that show up in daily execution. Our clients are decision-makers at the top of their industry segments within manufacturing, and they trust us to deliver lasting impact. Essential Job Responsibilities: Case Management Client-facing project oversight and leadership Maintain resource utilization against project budget and expected deliverables (scope) Compile and deliver clean, concise reports using standard Microsoft Office tools Collaborate with clients to determine appropriate KPIs to measure improvement activity Develop objective cost-benefit analysis to document and demonstrate clear ROI Monitor project performance, identify risks, and recommend countermeasures as necessary Monitor and positively influence Sr. Advisors to ensure alignment with FTE's delivery standards Actively seek additional opportunities to support clients outside of the existing scope of work Maintain day-to-day client communications, and on-site activity, to ensure client satisfaction Actively engage as a Sr. Advisor in case delivery when project scope or staffing requires Operational Excellence & Continuous Improvement Lead Operational Excellence and Continuous Improvement initiatives within manufacturing environments, using Lean methodologies and structured problem-solving to improve safety, quality, delivery, cost, productivity, and overall performance. Diagnose operational performance gaps through Gemba observation, KPI analysis, root-cause analysis, and frontline engagement, then translate findings into practical, sustainable improvement plans. Deliver measurable manufacturing results through improvements in areas such as throughput, lead time, OTD, quality, rework, inventory, labor productivity, cost, and capacity. Business Development Positively promote FTE's value proposition and services Actively identify opportunities for new or expansion of existing business Support FTE Case Managers and Principals in building out project approach, staffing, and translating customer pain points into new business opportunities Determine project loading (how much) and staffing models (who) to support this approach Internal Firm Building Continuously work to develop, document, and improve FTE business processes and our approach and output for client casework Participate in annual business planning and internal project execution Participate in vetting of candidates seeking to join FTE's Core Team or Advisory Network Requirements What You Bring: 10 - 20 years of diverse work experience as a manager within one or more of the following disciplines: Manufacturing Engineering, Process Engineering, Factory Operations, Industrial Engineering, Supply Chain, or Quality Engineering Experience managing projects, including project controls, budget, and resource planning Strong passion for coaching and mentoring others Strong leadership and management skills leading high-performance senior teams Passion for coaching and mentoring others Desired Experience but not Required: Experience developing manufacturing strategy, utilizing lean manufacturing, Six Sigma, and/or continuous improvement methodologies Proven experience in coaching problem-solving skills (quantitative, conceptual, analytical) Proven ability to deliver results through influential leadership vs. positional power Attributes Possess the ability to lead senior project teams in a fast-paced and demanding environment Fosters teamwork and engagement with FTE and Client team members Proven active listening skills, seeking first to understand and then to be understood Passion for coaching others to use their knowledge and skills to overcome challenges Polished and seasoned presenter and facilitator, recognized by others as a strong communicator and collaborator Education Bachelor's degree is required, or equivalent years of work experience; MBA is preferred Physical demands require computer work, standing, sitting in an office and manufacturing plant environment, walking manufacturing plant floor multiple times daily required Benefits We are committed to diversity and inclusion and offer a competitive wage and benefits package.
09/22/2026
Full time
Job DescriptionJob Description Export Control & Client Compliance Notice: This position supports an engagement with client-specific security and export control requirements. Applicants must be U.S. Citizens. Lawful Permanent Residents (Green Card holders), visa holders, and other non-U.S. citizens are not eligible for this position. Factory Advisors is unable to provide visa sponsorship for this role. Project Manager - Manufacturing Operations Consultant (this is not an IT Project Manager) Company: Factory Advisors Location: USA Employment Type: Full-time Compensation: Base + Bonus (pay-for-performance structure) Travel Requirement: Up to 90%; 4-5 days per week onsite, minimum 18 days per month (onsite client work, conferences) At Factory Advisors, we partner with industrial and manufacturing organizations to transform operations, unlock sustainable growth, and achieve measurable business outcomes. We don't just consult-we embed with our clients, lead change, and deliver lasting results. As part of the integrated Factory Transformation organization, combining Factory Advisors and GrayMatter, we help manufacturers connect operational excellence, digital technologies, and workforce enablement into one transformation strategy. Our differentiated approach combines: Operational Transformation to optimize people, processes, and performance Digital Transformation to create visibility through systems, data, automation, and analytics Approachable AI to deliver actionable intelligence directly to frontline teams Together, these capabilities help manufacturers close the gap between strategy and execution. Our team members work on-site with our clients, and unlike big box firms that like to coach from the sidelines, we "get on the field" with our clients to help them increase their competitive edge. We seek like-minded individuals to work with our clients across North America. Base salary ranges from $100,000 USD to $135,000 USD with bonus potential up to 50% of base salary. The base salary will be commensurate with relevant experience and expertise. About Us Factory Advisors is not your average boardroom consultant; we help manufacturing and operational organizations unlock higher performance, boosting revenue, reducing costs, and driving compliance through people-first strategies. We believe in rolling up our sleeves and working on the factory floor with leaders who care about measurable outcomes and want solutions that show up in daily execution. Our clients are decision-makers at the top of their industry segments within manufacturing, and they trust us to deliver lasting impact. Essential Job Responsibilities: Case Management Client-facing project oversight and leadership Maintain resource utilization against project budget and expected deliverables (scope) Compile and deliver clean, concise reports using standard Microsoft Office tools Collaborate with clients to determine appropriate KPIs to measure improvement activity Develop objective cost-benefit analysis to document and demonstrate clear ROI Monitor project performance, identify risks, and recommend countermeasures as necessary Monitor and positively influence Sr. Advisors to ensure alignment with FTE's delivery standards Actively seek additional opportunities to support clients outside of the existing scope of work Maintain day-to-day client communications, and on-site activity, to ensure client satisfaction Actively engage as a Sr. Advisor in case delivery when project scope or staffing requires Operational Excellence & Continuous Improvement Lead Operational Excellence and Continuous Improvement initiatives within manufacturing environments, using Lean methodologies and structured problem-solving to improve safety, quality, delivery, cost, productivity, and overall performance. Diagnose operational performance gaps through Gemba observation, KPI analysis, root-cause analysis, and frontline engagement, then translate findings into practical, sustainable improvement plans. Deliver measurable manufacturing results through improvements in areas such as throughput, lead time, OTD, quality, rework, inventory, labor productivity, cost, and capacity. Business Development Positively promote FTE's value proposition and services Actively identify opportunities for new or expansion of existing business Support FTE Case Managers and Principals in building out project approach, staffing, and translating customer pain points into new business opportunities Determine project loading (how much) and staffing models (who) to support this approach Internal Firm Building Continuously work to develop, document, and improve FTE business processes and our approach and output for client casework Participate in annual business planning and internal project execution Participate in vetting of candidates seeking to join FTE's Core Team or Advisory Network Requirements What You Bring: 10 - 20 years of diverse work experience as a manager within one or more of the following disciplines: Manufacturing Engineering, Process Engineering, Factory Operations, Industrial Engineering, Supply Chain, or Quality Engineering Experience managing projects, including project controls, budget, and resource planning Strong passion for coaching and mentoring others Strong leadership and management skills leading high-performance senior teams Passion for coaching and mentoring others Desired Experience but not Required: Experience developing manufacturing strategy, utilizing lean manufacturing, Six Sigma, and/or continuous improvement methodologies Proven experience in coaching problem-solving skills (quantitative, conceptual, analytical) Proven ability to deliver results through influential leadership vs. positional power Attributes Possess the ability to lead senior project teams in a fast-paced and demanding environment Fosters teamwork and engagement with FTE and Client team members Proven active listening skills, seeking first to understand and then to be understood Passion for coaching others to use their knowledge and skills to overcome challenges Polished and seasoned presenter and facilitator, recognized by others as a strong communicator and collaborator Education Bachelor's degree is required, or equivalent years of work experience; MBA is preferred Physical demands require computer work, standing, sitting in an office and manufacturing plant environment, walking manufacturing plant floor multiple times daily required Benefits We are committed to diversity and inclusion and offer a competitive wage and benefits package.
Job DescriptionJob Description About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about . About the Team: Commercial Strategy & Operations ("CSO") - Lantern's Revenue Operations team - supports the President and the broader go-to-market function, including Employer Sales, Employer Client Success, Marketing, Clinical, and Partnerships. CSO owns Commercial strategy, planning, insights, process, tools, and data across the organization. This role sits within CSO and serves all of Commercial at a pivotal moment: AI is transforming how work gets done, and you'll be at the center of that shift for a fast-growing, ambitious organization where every team is eager for someone with your skill set to change how they work. Senior Lead, AI Automation: Reporting to the VP of Commercial Strategy & Operations, the GTM AI Automation Lead makes Commercial measurably more efficient by embedding within teams, identifying the highest-friction manual work, and building AI solutions (Claude, Claude Code, n8n, Power Automate, etc.) that fix the root cause - not just the symptom. You'll own each solution end to end: discovery, design, build, rollout, training, and adoption. You'll work across all of Commercial, partnering with the Commercial Leadership Team to prioritize the highest-leverage opportunities, and serve as Lantern's AI thought leader for Commercial - driving org-wide AI fluency through hands-on enablement. Ultimately, this role directly impacts Lantern's ability to deliver care to members, win blue-chip employer clients, and scale a world-class Commercial function. Responsibilities: Embed within Commercial teams to run deep discovery and root-cause analysis - mapping how work actually gets done, asking probing questions, and identifying the highest-leverage friction worth solving Design and build AI solutions that resolve the root cause, rather than bolting automation onto a broken process Own solutions end to end: build, deploy into hosted environments, roll out, train users, and drive adoption until teams are measurably working better Lift Commercial-wide AI confidence and fluency through horizontal enablement - prompt engineering best practices, Cowork setup, and capturing reusable best practices into Lantern's enterprise-wide AI Hub Facilitate hackathons that bring full teams together to generate ideas, experiment, and build working prototypes Build a durable working relationship with Engineering, primarily the GTM Systems team, with an agreed way of collaborating - intake, hand-off, and build ownership - that holds across projects Build and maintain a prioritized roadmap that sequences work effectively, delivers on commitments, and is communicated regularly to all impacted Commercial teams What You Will Bring: 6-12+ years of experience in Revenue Operations, Solutions Engineering, Software Engineering, or Product Management, with a track record of teaching yourself AI and applying it at a high-growth company Expert with Claude Code, with hands-on experience using AI tools to build, prototype, and deploy real, shipped solutions into hosted environments - with demonstrated adoption and satisfaction from real users, not side projects Tool fluency across the AI and automation stack: 1-3 years of experience with Clay, Microsoft Copilot, n8n or Microsoft Power Automate, Databricks or similar, Salesforce, and Excel/Sheets Strong discovery and root-cause skills - deeply curious and structured in understanding current state and identifying problem areas ripe for countermeasures Process design instinct: redesigns the workflow so the tool fits how teams actually work, designing the tool and process together rather than bolting one onto the other Thrives in a high-growth, chaotic environment - tough, gritty, and able to get things done under intensity and competing priorities Bonus if you have: Training, enablement, and change management experience, with a personal drive to own adoption rather than hand it off - selling the solution in, documentation, office hours, re-training, and the change management around it An experimentation and rapid-iteration mindset: tinkers with new tools, picks things up quickly, fails ft, learns, and iterates Previous experience in digital health point solutions or the broader healthcare industry Benefits: Medical Insurance Dental Insurance Vision Insurance Short & Long Term Disability Life Insurance 401k with company match Paid Time Off Paid Parental Leave Compensation: $150,000 - $190,000 base pay + annual bonus (depends on location/level/relevant experience) About You: You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins. INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with. You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas. You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change. Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. You thrive in a Team Environment. Collaboration is key in innovation and creating change. These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. If this sounds like you, we would love to connect to speak further about career opportunities at Lantern. Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process. Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
09/22/2026
Full time
Job DescriptionJob Description About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about . About the Team: Commercial Strategy & Operations ("CSO") - Lantern's Revenue Operations team - supports the President and the broader go-to-market function, including Employer Sales, Employer Client Success, Marketing, Clinical, and Partnerships. CSO owns Commercial strategy, planning, insights, process, tools, and data across the organization. This role sits within CSO and serves all of Commercial at a pivotal moment: AI is transforming how work gets done, and you'll be at the center of that shift for a fast-growing, ambitious organization where every team is eager for someone with your skill set to change how they work. Senior Lead, AI Automation: Reporting to the VP of Commercial Strategy & Operations, the GTM AI Automation Lead makes Commercial measurably more efficient by embedding within teams, identifying the highest-friction manual work, and building AI solutions (Claude, Claude Code, n8n, Power Automate, etc.) that fix the root cause - not just the symptom. You'll own each solution end to end: discovery, design, build, rollout, training, and adoption. You'll work across all of Commercial, partnering with the Commercial Leadership Team to prioritize the highest-leverage opportunities, and serve as Lantern's AI thought leader for Commercial - driving org-wide AI fluency through hands-on enablement. Ultimately, this role directly impacts Lantern's ability to deliver care to members, win blue-chip employer clients, and scale a world-class Commercial function. Responsibilities: Embed within Commercial teams to run deep discovery and root-cause analysis - mapping how work actually gets done, asking probing questions, and identifying the highest-leverage friction worth solving Design and build AI solutions that resolve the root cause, rather than bolting automation onto a broken process Own solutions end to end: build, deploy into hosted environments, roll out, train users, and drive adoption until teams are measurably working better Lift Commercial-wide AI confidence and fluency through horizontal enablement - prompt engineering best practices, Cowork setup, and capturing reusable best practices into Lantern's enterprise-wide AI Hub Facilitate hackathons that bring full teams together to generate ideas, experiment, and build working prototypes Build a durable working relationship with Engineering, primarily the GTM Systems team, with an agreed way of collaborating - intake, hand-off, and build ownership - that holds across projects Build and maintain a prioritized roadmap that sequences work effectively, delivers on commitments, and is communicated regularly to all impacted Commercial teams What You Will Bring: 6-12+ years of experience in Revenue Operations, Solutions Engineering, Software Engineering, or Product Management, with a track record of teaching yourself AI and applying it at a high-growth company Expert with Claude Code, with hands-on experience using AI tools to build, prototype, and deploy real, shipped solutions into hosted environments - with demonstrated adoption and satisfaction from real users, not side projects Tool fluency across the AI and automation stack: 1-3 years of experience with Clay, Microsoft Copilot, n8n or Microsoft Power Automate, Databricks or similar, Salesforce, and Excel/Sheets Strong discovery and root-cause skills - deeply curious and structured in understanding current state and identifying problem areas ripe for countermeasures Process design instinct: redesigns the workflow so the tool fits how teams actually work, designing the tool and process together rather than bolting one onto the other Thrives in a high-growth, chaotic environment - tough, gritty, and able to get things done under intensity and competing priorities Bonus if you have: Training, enablement, and change management experience, with a personal drive to own adoption rather than hand it off - selling the solution in, documentation, office hours, re-training, and the change management around it An experimentation and rapid-iteration mindset: tinkers with new tools, picks things up quickly, fails ft, learns, and iterates Previous experience in digital health point solutions or the broader healthcare industry Benefits: Medical Insurance Dental Insurance Vision Insurance Short & Long Term Disability Life Insurance 401k with company match Paid Time Off Paid Parental Leave Compensation: $150,000 - $190,000 base pay + annual bonus (depends on location/level/relevant experience) About You: You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins. INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with. You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas. You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change. Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. You thrive in a Team Environment. Collaboration is key in innovation and creating change. These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. If this sounds like you, we would love to connect to speak further about career opportunities at Lantern. Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process. Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Job DescriptionJob Description About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about . About the Team: Commercial Strategy & Operations ("CSO") - Lantern's Revenue Operations team - supports the President and the broader go-to-market function, including Employer Sales, Employer Client Success, Marketing, Clinical, and Partnerships. CSO owns Commercial strategy, planning, insights, process, tools, and data across the organization. This role sits within CSO and serves all of Commercial at a pivotal moment: AI is transforming how work gets done, and you'll be at the center of that shift for a fast-growing, ambitious organization where every team is eager for someone with your skill set to change how they work. Senior Lead, AI Automation: Reporting to the VP of Commercial Strategy & Operations, the GTM AI Automation Lead makes Commercial measurably more efficient by embedding within teams, identifying the highest-friction manual work, and building AI solutions (Claude, Claude Code, n8n, Power Automate, etc.) that fix the root cause - not just the symptom. You'll own each solution end to end: discovery, design, build, rollout, training, and adoption. You'll work across all of Commercial, partnering with the Commercial Leadership Team to prioritize the highest-leverage opportunities, and serve as Lantern's AI thought leader for Commercial - driving org-wide AI fluency through hands-on enablement. Ultimately, this role directly impacts Lantern's ability to deliver care to members, win blue-chip employer clients, and scale a world-class Commercial function. Responsibilities: Embed within Commercial teams to run deep discovery and root-cause analysis - mapping how work actually gets done, asking probing questions, and identifying the highest-leverage friction worth solving Design and build AI solutions that resolve the root cause, rather than bolting automation onto a broken process Own solutions end to end: build, deploy into hosted environments, roll out, train users, and drive adoption until teams are measurably working better Lift Commercial-wide AI confidence and fluency through horizontal enablement - prompt engineering best practices, Cowork setup, and capturing reusable best practices into Lantern's enterprise-wide AI Hub Facilitate hackathons that bring full teams together to generate ideas, experiment, and build working prototypes Build a durable working relationship with Engineering, primarily the GTM Systems team, with an agreed way of collaborating - intake, hand-off, and build ownership - that holds across projects Build and maintain a prioritized roadmap that sequences work effectively, delivers on commitments, and is communicated regularly to all impacted Commercial teams What You Will Bring: 6-12+ years of experience in Revenue Operations, Solutions Engineering, Software Engineering, or Product Management, with a track record of teaching yourself AI and applying it at a high-growth company Expert with Claude Code, with hands-on experience using AI tools to build, prototype, and deploy real, shipped solutions into hosted environments - with demonstrated adoption and satisfaction from real users, not side projects Tool fluency across the AI and automation stack: 1-3 years of experience with Clay, Microsoft Copilot, n8n or Microsoft Power Automate, Databricks or similar, Salesforce, and Excel/Sheets Strong discovery and root-cause skills - deeply curious and structured in understanding current state and identifying problem areas ripe for countermeasures Process design instinct: redesigns the workflow so the tool fits how teams actually work, designing the tool and process together rather than bolting one onto the other Thrives in a high-growth, chaotic environment - tough, gritty, and able to get things done under intensity and competing priorities Bonus if you have: Training, enablement, and change management experience, with a personal drive to own adoption rather than hand it off - selling the solution in, documentation, office hours, re-training, and the change management around it An experimentation and rapid-iteration mindset: tinkers with new tools, picks things up quickly, fails ft, learns, and iterates Previous experience in digital health point solutions or the broader healthcare industry Benefits: Medical Insurance Dental Insurance Vision Insurance Short & Long Term Disability Life Insurance 401k with company match Paid Time Off Paid Parental Leave Compensation: $150,000 - $190,000 base pay + annual bonus (depends on location/level/relevant experience) About You: You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins. INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with. You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas. You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change. Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. You thrive in a Team Environment. Collaboration is key in innovation and creating change. These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. If this sounds like you, we would love to connect to speak further about career opportunities at Lantern. Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process. Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
09/22/2026
Full time
Job DescriptionJob Description About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about . About the Team: Commercial Strategy & Operations ("CSO") - Lantern's Revenue Operations team - supports the President and the broader go-to-market function, including Employer Sales, Employer Client Success, Marketing, Clinical, and Partnerships. CSO owns Commercial strategy, planning, insights, process, tools, and data across the organization. This role sits within CSO and serves all of Commercial at a pivotal moment: AI is transforming how work gets done, and you'll be at the center of that shift for a fast-growing, ambitious organization where every team is eager for someone with your skill set to change how they work. Senior Lead, AI Automation: Reporting to the VP of Commercial Strategy & Operations, the GTM AI Automation Lead makes Commercial measurably more efficient by embedding within teams, identifying the highest-friction manual work, and building AI solutions (Claude, Claude Code, n8n, Power Automate, etc.) that fix the root cause - not just the symptom. You'll own each solution end to end: discovery, design, build, rollout, training, and adoption. You'll work across all of Commercial, partnering with the Commercial Leadership Team to prioritize the highest-leverage opportunities, and serve as Lantern's AI thought leader for Commercial - driving org-wide AI fluency through hands-on enablement. Ultimately, this role directly impacts Lantern's ability to deliver care to members, win blue-chip employer clients, and scale a world-class Commercial function. Responsibilities: Embed within Commercial teams to run deep discovery and root-cause analysis - mapping how work actually gets done, asking probing questions, and identifying the highest-leverage friction worth solving Design and build AI solutions that resolve the root cause, rather than bolting automation onto a broken process Own solutions end to end: build, deploy into hosted environments, roll out, train users, and drive adoption until teams are measurably working better Lift Commercial-wide AI confidence and fluency through horizontal enablement - prompt engineering best practices, Cowork setup, and capturing reusable best practices into Lantern's enterprise-wide AI Hub Facilitate hackathons that bring full teams together to generate ideas, experiment, and build working prototypes Build a durable working relationship with Engineering, primarily the GTM Systems team, with an agreed way of collaborating - intake, hand-off, and build ownership - that holds across projects Build and maintain a prioritized roadmap that sequences work effectively, delivers on commitments, and is communicated regularly to all impacted Commercial teams What You Will Bring: 6-12+ years of experience in Revenue Operations, Solutions Engineering, Software Engineering, or Product Management, with a track record of teaching yourself AI and applying it at a high-growth company Expert with Claude Code, with hands-on experience using AI tools to build, prototype, and deploy real, shipped solutions into hosted environments - with demonstrated adoption and satisfaction from real users, not side projects Tool fluency across the AI and automation stack: 1-3 years of experience with Clay, Microsoft Copilot, n8n or Microsoft Power Automate, Databricks or similar, Salesforce, and Excel/Sheets Strong discovery and root-cause skills - deeply curious and structured in understanding current state and identifying problem areas ripe for countermeasures Process design instinct: redesigns the workflow so the tool fits how teams actually work, designing the tool and process together rather than bolting one onto the other Thrives in a high-growth, chaotic environment - tough, gritty, and able to get things done under intensity and competing priorities Bonus if you have: Training, enablement, and change management experience, with a personal drive to own adoption rather than hand it off - selling the solution in, documentation, office hours, re-training, and the change management around it An experimentation and rapid-iteration mindset: tinkers with new tools, picks things up quickly, fails ft, learns, and iterates Previous experience in digital health point solutions or the broader healthcare industry Benefits: Medical Insurance Dental Insurance Vision Insurance Short & Long Term Disability Life Insurance 401k with company match Paid Time Off Paid Parental Leave Compensation: $150,000 - $190,000 base pay + annual bonus (depends on location/level/relevant experience) About You: You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins. INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with. You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas. You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change. Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. You thrive in a Team Environment. Collaboration is key in innovation and creating change. These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. If this sounds like you, we would love to connect to speak further about career opportunities at Lantern. Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process. Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Job DescriptionJob Description About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about . About the Team: Commercial Strategy & Operations ("CSO") - Lantern's Revenue Operations team - supports the President and the broader go-to-market function, including Employer Sales, Employer Client Success, Marketing, Clinical, and Partnerships. CSO owns Commercial strategy, planning, insights, process, tools, and data across the organization. This role sits within CSO and serves all of Commercial at a pivotal moment: AI is transforming how work gets done, and you'll be at the center of that shift for a fast-growing, ambitious organization where every team is eager for someone with your skill set to change how they work. Senior Lead, AI Automation: Reporting to the VP of Commercial Strategy & Operations, the GTM AI Automation Lead makes Commercial measurably more efficient by embedding within teams, identifying the highest-friction manual work, and building AI solutions (Claude, Claude Code, n8n, Power Automate, etc.) that fix the root cause - not just the symptom. You'll own each solution end to end: discovery, design, build, rollout, training, and adoption. You'll work across all of Commercial, partnering with the Commercial Leadership Team to prioritize the highest-leverage opportunities, and serve as Lantern's AI thought leader for Commercial - driving org-wide AI fluency through hands-on enablement. Ultimately, this role directly impacts Lantern's ability to deliver care to members, win blue-chip employer clients, and scale a world-class Commercial function. Responsibilities: Embed within Commercial teams to run deep discovery and root-cause analysis - mapping how work actually gets done, asking probing questions, and identifying the highest-leverage friction worth solving Design and build AI solutions that resolve the root cause, rather than bolting automation onto a broken process Own solutions end to end: build, deploy into hosted environments, roll out, train users, and drive adoption until teams are measurably working better Lift Commercial-wide AI confidence and fluency through horizontal enablement - prompt engineering best practices, Cowork setup, and capturing reusable best practices into Lantern's enterprise-wide AI Hub Facilitate hackathons that bring full teams together to generate ideas, experiment, and build working prototypes Build a durable working relationship with Engineering, primarily the GTM Systems team, with an agreed way of collaborating - intake, hand-off, and build ownership - that holds across projects Build and maintain a prioritized roadmap that sequences work effectively, delivers on commitments, and is communicated regularly to all impacted Commercial teams What You Will Bring: 6-12+ years of experience in Revenue Operations, Solutions Engineering, Software Engineering, or Product Management, with a track record of teaching yourself AI and applying it at a high-growth company Expert with Claude Code, with hands-on experience using AI tools to build, prototype, and deploy real, shipped solutions into hosted environments - with demonstrated adoption and satisfaction from real users, not side projects Tool fluency across the AI and automation stack: 1-3 years of experience with Clay, Microsoft Copilot, n8n or Microsoft Power Automate, Databricks or similar, Salesforce, and Excel/Sheets Strong discovery and root-cause skills - deeply curious and structured in understanding current state and identifying problem areas ripe for countermeasures Process design instinct: redesigns the workflow so the tool fits how teams actually work, designing the tool and process together rather than bolting one onto the other Thrives in a high-growth, chaotic environment - tough, gritty, and able to get things done under intensity and competing priorities Bonus if you have: Training, enablement, and change management experience, with a personal drive to own adoption rather than hand it off - selling the solution in, documentation, office hours, re-training, and the change management around it An experimentation and rapid-iteration mindset: tinkers with new tools, picks things up quickly, fails ft, learns, and iterates Previous experience in digital health point solutions or the broader healthcare industry Benefits: Medical Insurance Dental Insurance Vision Insurance Short & Long Term Disability Life Insurance 401k with company match Paid Time Off Paid Parental Leave Compensation: $150,000 - $190,000 base pay + annual bonus (depends on location/level/relevant experience) About You: You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins. INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with. You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas. You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change. Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. You thrive in a Team Environment. Collaboration is key in innovation and creating change. These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. If this sounds like you, we would love to connect to speak further about career opportunities at Lantern. Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process. Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
09/22/2026
Full time
Job DescriptionJob Description About Lantern Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about . About the Team: Commercial Strategy & Operations ("CSO") - Lantern's Revenue Operations team - supports the President and the broader go-to-market function, including Employer Sales, Employer Client Success, Marketing, Clinical, and Partnerships. CSO owns Commercial strategy, planning, insights, process, tools, and data across the organization. This role sits within CSO and serves all of Commercial at a pivotal moment: AI is transforming how work gets done, and you'll be at the center of that shift for a fast-growing, ambitious organization where every team is eager for someone with your skill set to change how they work. Senior Lead, AI Automation: Reporting to the VP of Commercial Strategy & Operations, the GTM AI Automation Lead makes Commercial measurably more efficient by embedding within teams, identifying the highest-friction manual work, and building AI solutions (Claude, Claude Code, n8n, Power Automate, etc.) that fix the root cause - not just the symptom. You'll own each solution end to end: discovery, design, build, rollout, training, and adoption. You'll work across all of Commercial, partnering with the Commercial Leadership Team to prioritize the highest-leverage opportunities, and serve as Lantern's AI thought leader for Commercial - driving org-wide AI fluency through hands-on enablement. Ultimately, this role directly impacts Lantern's ability to deliver care to members, win blue-chip employer clients, and scale a world-class Commercial function. Responsibilities: Embed within Commercial teams to run deep discovery and root-cause analysis - mapping how work actually gets done, asking probing questions, and identifying the highest-leverage friction worth solving Design and build AI solutions that resolve the root cause, rather than bolting automation onto a broken process Own solutions end to end: build, deploy into hosted environments, roll out, train users, and drive adoption until teams are measurably working better Lift Commercial-wide AI confidence and fluency through horizontal enablement - prompt engineering best practices, Cowork setup, and capturing reusable best practices into Lantern's enterprise-wide AI Hub Facilitate hackathons that bring full teams together to generate ideas, experiment, and build working prototypes Build a durable working relationship with Engineering, primarily the GTM Systems team, with an agreed way of collaborating - intake, hand-off, and build ownership - that holds across projects Build and maintain a prioritized roadmap that sequences work effectively, delivers on commitments, and is communicated regularly to all impacted Commercial teams What You Will Bring: 6-12+ years of experience in Revenue Operations, Solutions Engineering, Software Engineering, or Product Management, with a track record of teaching yourself AI and applying it at a high-growth company Expert with Claude Code, with hands-on experience using AI tools to build, prototype, and deploy real, shipped solutions into hosted environments - with demonstrated adoption and satisfaction from real users, not side projects Tool fluency across the AI and automation stack: 1-3 years of experience with Clay, Microsoft Copilot, n8n or Microsoft Power Automate, Databricks or similar, Salesforce, and Excel/Sheets Strong discovery and root-cause skills - deeply curious and structured in understanding current state and identifying problem areas ripe for countermeasures Process design instinct: redesigns the workflow so the tool fits how teams actually work, designing the tool and process together rather than bolting one onto the other Thrives in a high-growth, chaotic environment - tough, gritty, and able to get things done under intensity and competing priorities Bonus if you have: Training, enablement, and change management experience, with a personal drive to own adoption rather than hand it off - selling the solution in, documentation, office hours, re-training, and the change management around it An experimentation and rapid-iteration mindset: tinkers with new tools, picks things up quickly, fails ft, learns, and iterates Previous experience in digital health point solutions or the broader healthcare industry Benefits: Medical Insurance Dental Insurance Vision Insurance Short & Long Term Disability Life Insurance 401k with company match Paid Time Off Paid Parental Leave Compensation: $150,000 - $190,000 base pay + annual bonus (depends on location/level/relevant experience) About You: You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins. INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with. You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas. You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren't just the individuals using your product. They are the driving factor in your motivation to make a change. Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. You thrive in a Team Environment. Collaboration is key in innovation and creating change. These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. If this sounds like you, we would love to connect to speak further about career opportunities at Lantern. Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process. Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Job DescriptionJob DescriptionPosition Overview Our client is seeking an experienced Program Manager to provide overall leadership, management, administration, staffing, quality oversight, and financial execution for a large-scale federal IT support contract serving the United States Patent and Trademark Office (USPTO). The Program Manager will oversee the USPTO Service Desk, Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Executive Support, Equipment Request Fulfillment (ERF), and Knowledge Management functions. This individual will ensure successful contract performance, customer satisfaction, and compliance with contractual requirements, service-level agreements (SLAs), security standards, staffing commitments, quality-management processes, transition requirements, and continuity-of-operations plans. The Program Manager will serve as the contractor's principal point of contact for USPTO leadership, including the Contracting Officer (CO), Contracting Officer's Representative (COR), Service Desk Operations Division leadership, Product Owners, and other Government stakeholders. Key ResponsibilitiesContract Management and Leadership Direct and manage all contract operations across Service Desk, APR, UCC, Executive Support, ERF, and Knowledge Management functions. Serve as the contractor's authorized representative with authority to commit corporate resources and make binding operational decisions. Provide executive leadership and guidance to team leads, supervisors, managers, and support personnel. Ensure all contractual requirements, performance objectives, deliverables, and staffing commitments are achieved. Lead contract kick-off activities, transition execution, operational governance meetings, and program reviews. Maintain effective communication with USPTO stakeholders and senior leadership. Identify and mitigate contractual, operational, staffing, financial, and performance risks. Program and Workforce Oversight Manage staffing, recruitment, retention, workforce planning, and succession-planning activities. Ensure all key personnel and staffing requirements are filled within Performance Work Statement timelines. Monitor operational performance across all functional areas. Evaluate staffing forecasts, workload trends, ticket volumes, and call volumes to ensure SLA achievement. Approve and oversee surge-support activities during major incidents, deployments, releases, and other operational events. Coordinate contractor operations across primary and alternate Continuity of Operations locations. Lead geographically dispersed teams operating in onsite, remote, and hybrid environments. Customer Experience and SLA Management Ensure achievement of all contractual SLAs and performance objectives. Analyze operational metrics, customer-satisfaction data, quality reviews, and trend reports. Develop and implement corrective-action plans when service levels fall below performance standards. Lead continuous-service-improvement initiatives across all supported functions. Champion customer-focused service delivery and operational excellence. Review and resolve customer complaints, escalations, major incidents, and recurring operational issues. Work with Government stakeholders to improve service quality, responsiveness, and end-user satisfaction. Financial and Business Management Manage contract funding utilization, labor allocation, staffing forecasts, and operational expenditures. Align program resources with contractual priorities and workload requirements. Support purchasing plans and resource requirements. Review subcontractor performance and contractual compliance. Monitor financial and operational performance to support successful contract execution. Provide program status reports to company leadership and USPTO stakeholders. Quality Management Oversee implementation and execution of the Quality Control Plan. Ensure quality reviews, ticket audits, call evaluations, and process assessments are performed consistently. Establish performance-improvement initiatives based on metrics and trend-analysis findings. Ensure compliance with standard operating procedures, knowledge-management requirements, and IT service-management best practices. Promote measurable continuous improvement throughout the program lifecycle. Maintain accountability for service quality across prime and subcontractor personnel. Security and Compliance Ensure compliance with USPTO cybersecurity requirements, Authorization to Operate requirements, security policies, and applicable federal regulations. Support continuity of operations, disaster recovery, risk management, and contingency-planning activities. Oversee implementation of security-awareness, privacy, and regulatory-compliance requirements. Ensure contractor facilities maintain required operational and security standards. Coordinate responses to audits, inspections, assessments, and compliance reviews. Promote compliance with applicable NIST, FISMA, privacy, and federal IT security requirements. Reporting and Governance Review and approve monthly, quarterly, and annual status reports. Oversee quality reports, trend-analysis reports, performance dashboards, and other contractual deliverables. Conduct Program Management Reviews and operational governance meetings. Participate in stakeholder meetings, executive briefings, and performance reviews. Provide strategic recommendations for operational enhancements and emerging-technology adoption. Ensure all Government reporting is accurate, complete, and delivered on time. Innovation and Emerging Technology Partner with USPTO leadership to identify opportunities for operational improvement. Promote the responsible adoption of AI-enabled capabilities, including virtual agents, service-request summarization, automated knowledge management, and workflow optimization. Lead innovation initiatives that improve efficiency, customer experience, resiliency, and service quality. Evaluate emerging technologies for their potential to enhance federal IT service delivery. Required QualificationsEducation Bachelor's degree in Computer Science, Information Systems, Information Technology, Engineering, Business Administration, Management, or a related discipline. Additional relevant experience may be substituted for education on a year-for-year basis, consistent with contractual guidance. Experience At least 15 years of progressively responsible experience managing large-scale IT operations, service desk, help desk, contact center, or end-user support environments. At least 10 years of experience leading large teams supporting enterprise IT operations. Experience managing multifunctional organizations that support service desk, contact center, account management, technical support, executive support, and related functions. Demonstrated experience managing federal government contracts or similarly regulated operating environments. Proven success leading geographically distributed operations and hybrid workforces. Experience managing operational performance within an SLA-driven service-delivery model. Strong experience with workforce management, resource planning, operational metrics, and service-delivery optimization. Experience managing continuity of operations and disaster-recovery programs. Knowledge of cybersecurity, NIST, FISMA, and federal IT compliance frameworks. Strong executive communication, briefing, and stakeholder-management skills. Certification ITIL certification or equivalent demonstrated IT service-management experience. Preferred Qualifications Project Management Professional (PMP). HDI Support Center Director. HDI Support Center Manager. Lean Six Sigma Green Belt or higher. Certified ScrumMaster (CSM). Expert knowledge of ITIL-based service-management principles. Experience with ServiceNow, Salesforce, or similar enterprise service-management platforms. Experience supporting large federal agencies and mission-critical IT environments. Experience overseeing subcontractors and managing performance across multiple organizations. Experience implementing service automation, AI-enabled support capabilities, or digital-transformation initiatives. Knowledge, Skills, and Abilities Ability to lead large, geographically dispersed teams while maintaining exceptional customer satisfaction. Strong understanding of enterprise service desk, contact center, incident management, problem management, and knowledge-management operations. Ability to interpret contractual requirements and translate them into measurable operational objectives. Strong financial, organizational, analytical, and decision-making abilities. Ability to communicate complex operational and technical matters to senior executives and Government stakeholders. Demonstrated ability to manage competing priorities in a fast-paced, mission-critical environment. Strong commitment to accountability, service quality, continuous improvement, and customer-focused delivery. Powered by JazzHR l29nhdCzvy
09/22/2026
Full time
Job DescriptionJob DescriptionPosition Overview Our client is seeking an experienced Program Manager to provide overall leadership, management, administration, staffing, quality oversight, and financial execution for a large-scale federal IT support contract serving the United States Patent and Trademark Office (USPTO). The Program Manager will oversee the USPTO Service Desk, Advanced Problem Resolution (APR), USPTO Contact Center (UCC), Executive Support, Equipment Request Fulfillment (ERF), and Knowledge Management functions. This individual will ensure successful contract performance, customer satisfaction, and compliance with contractual requirements, service-level agreements (SLAs), security standards, staffing commitments, quality-management processes, transition requirements, and continuity-of-operations plans. The Program Manager will serve as the contractor's principal point of contact for USPTO leadership, including the Contracting Officer (CO), Contracting Officer's Representative (COR), Service Desk Operations Division leadership, Product Owners, and other Government stakeholders. Key ResponsibilitiesContract Management and Leadership Direct and manage all contract operations across Service Desk, APR, UCC, Executive Support, ERF, and Knowledge Management functions. Serve as the contractor's authorized representative with authority to commit corporate resources and make binding operational decisions. Provide executive leadership and guidance to team leads, supervisors, managers, and support personnel. Ensure all contractual requirements, performance objectives, deliverables, and staffing commitments are achieved. Lead contract kick-off activities, transition execution, operational governance meetings, and program reviews. Maintain effective communication with USPTO stakeholders and senior leadership. Identify and mitigate contractual, operational, staffing, financial, and performance risks. Program and Workforce Oversight Manage staffing, recruitment, retention, workforce planning, and succession-planning activities. Ensure all key personnel and staffing requirements are filled within Performance Work Statement timelines. Monitor operational performance across all functional areas. Evaluate staffing forecasts, workload trends, ticket volumes, and call volumes to ensure SLA achievement. Approve and oversee surge-support activities during major incidents, deployments, releases, and other operational events. Coordinate contractor operations across primary and alternate Continuity of Operations locations. Lead geographically dispersed teams operating in onsite, remote, and hybrid environments. Customer Experience and SLA Management Ensure achievement of all contractual SLAs and performance objectives. Analyze operational metrics, customer-satisfaction data, quality reviews, and trend reports. Develop and implement corrective-action plans when service levels fall below performance standards. Lead continuous-service-improvement initiatives across all supported functions. Champion customer-focused service delivery and operational excellence. Review and resolve customer complaints, escalations, major incidents, and recurring operational issues. Work with Government stakeholders to improve service quality, responsiveness, and end-user satisfaction. Financial and Business Management Manage contract funding utilization, labor allocation, staffing forecasts, and operational expenditures. Align program resources with contractual priorities and workload requirements. Support purchasing plans and resource requirements. Review subcontractor performance and contractual compliance. Monitor financial and operational performance to support successful contract execution. Provide program status reports to company leadership and USPTO stakeholders. Quality Management Oversee implementation and execution of the Quality Control Plan. Ensure quality reviews, ticket audits, call evaluations, and process assessments are performed consistently. Establish performance-improvement initiatives based on metrics and trend-analysis findings. Ensure compliance with standard operating procedures, knowledge-management requirements, and IT service-management best practices. Promote measurable continuous improvement throughout the program lifecycle. Maintain accountability for service quality across prime and subcontractor personnel. Security and Compliance Ensure compliance with USPTO cybersecurity requirements, Authorization to Operate requirements, security policies, and applicable federal regulations. Support continuity of operations, disaster recovery, risk management, and contingency-planning activities. Oversee implementation of security-awareness, privacy, and regulatory-compliance requirements. Ensure contractor facilities maintain required operational and security standards. Coordinate responses to audits, inspections, assessments, and compliance reviews. Promote compliance with applicable NIST, FISMA, privacy, and federal IT security requirements. Reporting and Governance Review and approve monthly, quarterly, and annual status reports. Oversee quality reports, trend-analysis reports, performance dashboards, and other contractual deliverables. Conduct Program Management Reviews and operational governance meetings. Participate in stakeholder meetings, executive briefings, and performance reviews. Provide strategic recommendations for operational enhancements and emerging-technology adoption. Ensure all Government reporting is accurate, complete, and delivered on time. Innovation and Emerging Technology Partner with USPTO leadership to identify opportunities for operational improvement. Promote the responsible adoption of AI-enabled capabilities, including virtual agents, service-request summarization, automated knowledge management, and workflow optimization. Lead innovation initiatives that improve efficiency, customer experience, resiliency, and service quality. Evaluate emerging technologies for their potential to enhance federal IT service delivery. Required QualificationsEducation Bachelor's degree in Computer Science, Information Systems, Information Technology, Engineering, Business Administration, Management, or a related discipline. Additional relevant experience may be substituted for education on a year-for-year basis, consistent with contractual guidance. Experience At least 15 years of progressively responsible experience managing large-scale IT operations, service desk, help desk, contact center, or end-user support environments. At least 10 years of experience leading large teams supporting enterprise IT operations. Experience managing multifunctional organizations that support service desk, contact center, account management, technical support, executive support, and related functions. Demonstrated experience managing federal government contracts or similarly regulated operating environments. Proven success leading geographically distributed operations and hybrid workforces. Experience managing operational performance within an SLA-driven service-delivery model. Strong experience with workforce management, resource planning, operational metrics, and service-delivery optimization. Experience managing continuity of operations and disaster-recovery programs. Knowledge of cybersecurity, NIST, FISMA, and federal IT compliance frameworks. Strong executive communication, briefing, and stakeholder-management skills. Certification ITIL certification or equivalent demonstrated IT service-management experience. Preferred Qualifications Project Management Professional (PMP). HDI Support Center Director. HDI Support Center Manager. Lean Six Sigma Green Belt or higher. Certified ScrumMaster (CSM). Expert knowledge of ITIL-based service-management principles. Experience with ServiceNow, Salesforce, or similar enterprise service-management platforms. Experience supporting large federal agencies and mission-critical IT environments. Experience overseeing subcontractors and managing performance across multiple organizations. Experience implementing service automation, AI-enabled support capabilities, or digital-transformation initiatives. Knowledge, Skills, and Abilities Ability to lead large, geographically dispersed teams while maintaining exceptional customer satisfaction. Strong understanding of enterprise service desk, contact center, incident management, problem management, and knowledge-management operations. Ability to interpret contractual requirements and translate them into measurable operational objectives. Strong financial, organizational, analytical, and decision-making abilities. Ability to communicate complex operational and technical matters to senior executives and Government stakeholders. Demonstrated ability to manage competing priorities in a fast-paced, mission-critical environment. Strong commitment to accountability, service quality, continuous improvement, and customer-focused delivery. Powered by JazzHR l29nhdCzvy