EOS
New York, New York
Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: The AV Technician - Events serves as the primary technical expert responsible for the support, operation, maintenance, and optimization of enterprise audiovisual (AV), unified communications, and event production technologies. This role provides advanced troubleshooting and escalation support for complex AV systems, collaboration platforms, and integrated technology environments while ensuring exceptional service delivery across conference rooms, executive briefing centers, training facilities, production studios, auditoriums, and hybrid meeting spaces. The position plays a critical role in the planning and execution of executive events, live broadcasts, webinars, town halls, and hybrid productions by delivering end-to-end technical support, coordinating with stakeholders and vendors, and ensuring flawless event experiences. The Senior AV Production & Collaboration Engineer partners closely with Engineering, IT, Facilities, Project Management, and business teams to maintain operational excellence, improve system reliability, support technology initiatives, and drive continuous service improvement across the organization. KEY RESPONSIBILITIES: Serve as the primary technical resource and escalation point for complex AV system, collaboration platform, and event production issues. Troubleshoot, diagnose, and resolve AV hardware, software, control system, audio, video, collaboration technology, signal flow, DSP, and AV networking issues. Provide end-to-end event production support for executive presentations, town halls, webinars, training sessions, broadcasts, and in-person, virtual, and hybrid events. Set up, configure, operate, monitor, and de-rig professional audio, video, lighting, streaming, recording, and presentation systems. Operate and support audio consoles, video switchers, PTZ cameras, microphones, presentation systems, streaming platforms, recording equipment, and broadcast technologies. Develop, review, and execute Run of Show (ROS) documentation, technical plans, rehearsals, and event readiness activities. Serve as the technical liaison for presenters, executives, producers, event coordinators, and external vendors before and during events. Monitor production quality throughout events and proactively resolve technical issues to ensure seamless delivery and a positive participant experience. Support live broadcasts, live streams, recordings, and hybrid production workflows while ensuring all event systems are tested and operational prior to event start. Conduct post-event reporting, issue tracking, lessons learned reviews, and continuous improvement activities. Manage production equipment inventory, storage, logistics, shipping, receiving, and quality control processes. Accurately document, update, and resolve service tickets while meeting established service levels and operational standards. Deliver exceptional customer service through effective communication, stakeholder engagement, and proactive support of business requirements. Restore AV systems and event technologies to operational status with minimal disruption to business operations and user experience. Perform preventative maintenance, system health checks, room audits, equipment readiness reviews, and operational assessments across supported AV environments. Maintain conference rooms, executive briefing centers, training rooms, production studios, event spaces, auditoriums, and hybrid meeting environments. Coordinate firmware updates, software upgrades, system maintenance activities, and technology refresh initiatives. Track equipment health, maintenance history, warranty status, asset inventories, and lifecycle management records. Manage manufacturer RMAs, warranty replacements, vendor repairs, and third party service engagements. Support AV equipment installation, commissioning, testing, deployment, room acceptance, and operational turnover activities. Provide technical support digital signage, LED walls, streaming platforms, room control systems, and integrated collaboration technologies. Conduct root cause analysis on recurring incidents and develop corrective action plans to improve service quality and system reliability. Create, maintain, and update technical documentation, operating procedures, support guides, asset records, and knowledge base articles. Partner with Engineering, IT, Facilities, Project Managers, AV integrators, vendors, and business stakeholders to support operational excellence and service delivery. Provide mentoring, technical guidance, and knowledge transfer to junior technicians and support teams. Participate in technology evaluations, proof-of-concept testing, and validation of new AV solutions prior to deployment. Support office expansions, technology upgrades, room refreshes, and special AV projects as required. ESSENTIAL CRITERIA: 5+ years of experience supporting enterprise AV, unified communications, collaboration technologies, or live event production environments. 3+ years of hands-on experience operating and troubleshooting professional audio, video, streaming, broadcast, and presentation systems. Proven experience supporting executive-facing events, including town halls, webinars, broadcasts, large meetings, and hybrid event productions. Experience troubleshooting complex AV systems, including DSPs, control systems, audio/video signal flow, AV-over-IP technologies, conferencing systems, and room control platforms. Experience supporting collaboration technologies such as Microsoft Teams Rooms, Zoom Rooms, Webex, Google Meet, or similar enterprise communication platforms. Experience with AV system installations, commissioning, testing, room acceptance, and operational turnover activities. Demonstrated experience performing root cause analysis, incident resolution, preventive maintenance, and continuous improvement initiatives. Experience managing AV equipment inventories, asset lifecycles, vendor relationships, warranty repairs, and manufacturer RMAs. Experience creating and maintaining technical documentation, knowledge base articles, standard operating procedures, and Run of Show (ROS) documentation. Experience mentoring junior technicians and providing technical leadership in a fast-paced support environment. DESIRABLE CRITERIA: Exceptional customer service and stakeholder management skills. Strong verbal and written communication abilities. Excellent organizational skills with the ability to manage multiple priorities simultaneously. Ability to work flexible schedules, including occasional early mornings, evenings, or weekends to support critical events. Strong attention to detail, problem-solving skills, and commitment to operational excellence. Collaborative mindset with the ability to influence and partner effectively across technical and business teams. Self-motivated, proactive, and capable of working independently in dynamic environments. The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. Pay Range $90,000-$110,000 USD
Job Description Job Description OUR COMPANY: EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees. We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: The AV Technician - Events serves as the primary technical expert responsible for the support, operation, maintenance, and optimization of enterprise audiovisual (AV), unified communications, and event production technologies. This role provides advanced troubleshooting and escalation support for complex AV systems, collaboration platforms, and integrated technology environments while ensuring exceptional service delivery across conference rooms, executive briefing centers, training facilities, production studios, auditoriums, and hybrid meeting spaces. The position plays a critical role in the planning and execution of executive events, live broadcasts, webinars, town halls, and hybrid productions by delivering end-to-end technical support, coordinating with stakeholders and vendors, and ensuring flawless event experiences. The Senior AV Production & Collaboration Engineer partners closely with Engineering, IT, Facilities, Project Management, and business teams to maintain operational excellence, improve system reliability, support technology initiatives, and drive continuous service improvement across the organization. KEY RESPONSIBILITIES: Serve as the primary technical resource and escalation point for complex AV system, collaboration platform, and event production issues. Troubleshoot, diagnose, and resolve AV hardware, software, control system, audio, video, collaboration technology, signal flow, DSP, and AV networking issues. Provide end-to-end event production support for executive presentations, town halls, webinars, training sessions, broadcasts, and in-person, virtual, and hybrid events. Set up, configure, operate, monitor, and de-rig professional audio, video, lighting, streaming, recording, and presentation systems. Operate and support audio consoles, video switchers, PTZ cameras, microphones, presentation systems, streaming platforms, recording equipment, and broadcast technologies. Develop, review, and execute Run of Show (ROS) documentation, technical plans, rehearsals, and event readiness activities. Serve as the technical liaison for presenters, executives, producers, event coordinators, and external vendors before and during events. Monitor production quality throughout events and proactively resolve technical issues to ensure seamless delivery and a positive participant experience. Support live broadcasts, live streams, recordings, and hybrid production workflows while ensuring all event systems are tested and operational prior to event start. Conduct post-event reporting, issue tracking, lessons learned reviews, and continuous improvement activities. Manage production equipment inventory, storage, logistics, shipping, receiving, and quality control processes. Accurately document, update, and resolve service tickets while meeting established service levels and operational standards. Deliver exceptional customer service through effective communication, stakeholder engagement, and proactive support of business requirements. Restore AV systems and event technologies to operational status with minimal disruption to business operations and user experience. Perform preventative maintenance, system health checks, room audits, equipment readiness reviews, and operational assessments across supported AV environments. Maintain conference rooms, executive briefing centers, training rooms, production studios, event spaces, auditoriums, and hybrid meeting environments. Coordinate firmware updates, software upgrades, system maintenance activities, and technology refresh initiatives. Track equipment health, maintenance history, warranty status, asset inventories, and lifecycle management records. Manage manufacturer RMAs, warranty replacements, vendor repairs, and third party service engagements. Support AV equipment installation, commissioning, testing, deployment, room acceptance, and operational turnover activities. Provide technical support digital signage, LED walls, streaming platforms, room control systems, and integrated collaboration technologies. Conduct root cause analysis on recurring incidents and develop corrective action plans to improve service quality and system reliability. Create, maintain, and update technical documentation, operating procedures, support guides, asset records, and knowledge base articles. Partner with Engineering, IT, Facilities, Project Managers, AV integrators, vendors, and business stakeholders to support operational excellence and service delivery. Provide mentoring, technical guidance, and knowledge transfer to junior technicians and support teams. Participate in technology evaluations, proof-of-concept testing, and validation of new AV solutions prior to deployment. Support office expansions, technology upgrades, room refreshes, and special AV projects as required. ESSENTIAL CRITERIA: 5+ years of experience supporting enterprise AV, unified communications, collaboration technologies, or live event production environments. 3+ years of hands-on experience operating and troubleshooting professional audio, video, streaming, broadcast, and presentation systems. Proven experience supporting executive-facing events, including town halls, webinars, broadcasts, large meetings, and hybrid event productions. Experience troubleshooting complex AV systems, including DSPs, control systems, audio/video signal flow, AV-over-IP technologies, conferencing systems, and room control platforms. Experience supporting collaboration technologies such as Microsoft Teams Rooms, Zoom Rooms, Webex, Google Meet, or similar enterprise communication platforms. Experience with AV system installations, commissioning, testing, room acceptance, and operational turnover activities. Demonstrated experience performing root cause analysis, incident resolution, preventive maintenance, and continuous improvement initiatives. Experience managing AV equipment inventories, asset lifecycles, vendor relationships, warranty repairs, and manufacturer RMAs. Experience creating and maintaining technical documentation, knowledge base articles, standard operating procedures, and Run of Show (ROS) documentation. Experience mentoring junior technicians and providing technical leadership in a fast-paced support environment. DESIRABLE CRITERIA: Exceptional customer service and stakeholder management skills. Strong verbal and written communication abilities. Excellent organizational skills with the ability to manage multiple priorities simultaneously. Ability to work flexible schedules, including occasional early mornings, evenings, or weekends to support critical events. Strong attention to detail, problem-solving skills, and commitment to operational excellence. Collaborative mindset with the ability to influence and partner effectively across technical and business teams. Self-motivated, proactive, and capable of working independently in dynamic environments. The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. Pay Range $90,000-$110,000 USD
Rocket Lab Corporation
Long Beach, California
Job Description Job Description ABOUT ROCKET LAB Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity's reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us. SPACE SYSTEMS At Rocket Lab, we're not just launching rockets - we're building the future of space. Our Space Systems team builds everything from complete spacecraft, precision payloads to the components and subsystems that allow them to thrive in space, like solar panels, flight software, star trackers, optical systems, separation systems, radios, and more. Our Space Systems team has enabled more than 1,700 missions, ranging from interplanetary exploration, in-space manufacturing to national security and defense initiatives. The team has built spacecraft, payloads, and components for missions to the Moon and Mars, working with partners including NASA, the Space Development Agency, and the U.S. Space Force. Whether it's a single high-performance spacecraft, constellation, or the vertically integrated components that help them get to space - our world class Space Systems team is empowering some of the boldest and most ambitious space missions PRINCIPAL SPACECRAFT OPERATIONS ENGINEER II- SECRET CLEARANCE Based on site at Rocket Lab's headquarters in Long Beach, CA the PrincipalSpacecraft Operations Engineer is responsible for ensuring the health, safety, and optimal performance of a growing fleet of satellites while meeting mission objectives and SLAs for both commercial and government customers. This includes supporting diverse missions such as LEO constellations, interplanetary exploration, LEO rendezvous, and SDA-related deployments. Your expertise would be critical during commissioning, orbit raising, routine operations, and potentially re-entry phases, ensuring the health and safety of Rocket Lab's expanding fleet. The Spacecraft Operations team works closely with related teams, such as spacecraft design, AIT, flight software, propulsion, GNC, flight dynamics and ground software development to help improve both the ground and satellite-based capabilities over time. The space operations experience at Rocket Lab is unique because you will cover a multitude of roles/positions and responsibilities, with the large majority of the technical products being supplied through the vertical integration/in-house. WHAT YOU'LL GET TO DO: Serve as the program's mission operations technical lead: set the technical direction and strategy for operations, plan and prioritize the work of the mission operations staff, and act as the primary operations point of contact for program-level design decisions and trades Advocate for operability across the program: influence spacecraft and ground architecture upstream so vehicles are designed to be operated safely, efficiently, and autonomously, and push for changes to program design and execution when operational needs demand it Own mission operations requirements and lead requirements validation and verification for spacecraft missions and system-level capability and function Define the automation strategy and lead the development of robust, software-driven methods for mission operations, testing, and data analysis to ensure efficient, repeatable, and reliable spacecraft operation Design, develop, and test flight software sequences and FDIR/telemetry configurations to ensure spacecraft health and fault management through software-driven processes Architect, develop, and test ground software for long-duration operations, including scripting and automation frameworks that make operations robust, hands-off, and scalable across a growing fleet Establish and steward the integration, testing, and maintenance of mission operations tooling and codebases, including CI, version control, and release discipline. Ensure the on-call or shift schedules of operations Author and own interface specifications, CONOPS, contingency procedures, and other operational design documents Lead validation of flight products and procedures against spacecraft simulation tools, including flatsat, HITL, SIL, and digital twins Support AIT teams across multiple spacecraft integrated tests (TVAC, propulsion stack, DITL Provide program and product support to team leads and program managers, and serve as a key technical interface between the NZ and USA engineering teams Represent mission operations in program milestone reviews, design reviews, and readiness gates, and drive continuous improvement through post-mission lessons learned YOU'LL BRING THESE QUALIFICATIONS AS A PRINCIPALSPACECRAFT OPERATIONS ENGINEER: Bachelor's degree in engineering (software, computer, electrical, aerospace, mechanical, or other technical engineering discipline) 12+ years of direct experience in any of the following: space mission design, satellite subsystems, ground systems, spacecraft command control, or spacecraft operations 5+ years of experience leading teams of engineers through spacecraft missions or related aerospace projects Previous experience in roles such as Mission Lead, Mission Director, Flight Director, or Senior Spacecraft Operations Engineer Previous experience supporting mission operations activities in an on-console or operator-in-the-loop capacity Thorough understanding of key spacecraft subsystems and associated components, including attitude determination and control systems (ADCS), electrical power systems (EPS), space-to-ground communications, command and data handling (C&DH), thermal control systems (TCS), spacecraft propulsion systems, and fault detection, isolation, and recovery (FDIR) Understanding of the space environment, orbital mechanics, and rigid body dynamics 5+ years of direct software development experience (Python/Ruby/C/C++/other high-level languages), covering items such as spacecraft onboard flight scripts, ground scripting and automation, and data manipulation and analysis US citizenship is required due to program requirements Active U.S. Government Secret Security Clearance THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Master's or PhD engineering in engineering (software, computer, electrical, aerospace, mechanical, or other technical engineering discipline) Prior experience in spacecraft operations Prior experience in satellite system design Prior experience in satellite ground systems Exposure to modern development practices - GIT, CI/CD, cloud infrastructure Proficiency with Agile issue-tracking tools, specifically Jira, for mission task management, status tracking, and bug reporting Software-in-the-Loop (SIL) Testing: Exposure to testing frameworks that simulate software behavior in operational environments. Hardware-in-the-Loop (HIL) Testing: Familiarity with testing frameworks that integrate software and hardware systems. Active TS/SCI U.S. Government Security Clearance This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas Anticipated annual equity grant value is designed around function, level, experience, and other factors; realized value depends on vesting and stock-price performance. Join one of the world's fastest-growing space companies and own a piece of it. In addition to competitive base pay, you'll receive company stock as part of your total compensation package, giving you a direct stake in our success. As we expand to new launch sites, groundbreaking missions, and global markets, your ownership has the opportunity to grow alongside the company. Our comprehensive benefits package includes our industry-leading Employee Stock Purchase Program (with a 15% discount on company stock), top-tier medical plans (HMO, PPO, and a zero cost HDHP option with a significant HSA company contribution), dental and vision coverage, paid vacation and sick time, 11 paid holidays, flexible spending and dependent care accounts, paid parental leave, disability and life insurance, and a 401(k) retirement plan with company match. Additional perks include subsidized EV charging, onsite fitness centers (where available), discounted gym memberships, complimentary snacks and beverages, 50% employee discount on our popular merch store, and a variety of other employee discounts. Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Total Compensation (base and equity) $223,025-$339,400 USD Base Salary $173,300-$259,850 USD WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: . click apply for full job details
Job Description Job Description ABOUT ROCKET LAB Rocket Lab is the end-to-end space company building rockets, spacecraft, and critical subsystems that keep the world connected, protected, expand humanity's reach to the Moon, Mars, and beyond. We move fast, build real hardware for meaningful missions, and make the impossible routine. Come shape the future with us. SPACE SYSTEMS At Rocket Lab, we're not just launching rockets - we're building the future of space. Our Space Systems team builds everything from complete spacecraft, precision payloads to the components and subsystems that allow them to thrive in space, like solar panels, flight software, star trackers, optical systems, separation systems, radios, and more. Our Space Systems team has enabled more than 1,700 missions, ranging from interplanetary exploration, in-space manufacturing to national security and defense initiatives. The team has built spacecraft, payloads, and components for missions to the Moon and Mars, working with partners including NASA, the Space Development Agency, and the U.S. Space Force. Whether it's a single high-performance spacecraft, constellation, or the vertically integrated components that help them get to space - our world class Space Systems team is empowering some of the boldest and most ambitious space missions PRINCIPAL SPACECRAFT OPERATIONS ENGINEER II- SECRET CLEARANCE Based on site at Rocket Lab's headquarters in Long Beach, CA the PrincipalSpacecraft Operations Engineer is responsible for ensuring the health, safety, and optimal performance of a growing fleet of satellites while meeting mission objectives and SLAs for both commercial and government customers. This includes supporting diverse missions such as LEO constellations, interplanetary exploration, LEO rendezvous, and SDA-related deployments. Your expertise would be critical during commissioning, orbit raising, routine operations, and potentially re-entry phases, ensuring the health and safety of Rocket Lab's expanding fleet. The Spacecraft Operations team works closely with related teams, such as spacecraft design, AIT, flight software, propulsion, GNC, flight dynamics and ground software development to help improve both the ground and satellite-based capabilities over time. The space operations experience at Rocket Lab is unique because you will cover a multitude of roles/positions and responsibilities, with the large majority of the technical products being supplied through the vertical integration/in-house. WHAT YOU'LL GET TO DO: Serve as the program's mission operations technical lead: set the technical direction and strategy for operations, plan and prioritize the work of the mission operations staff, and act as the primary operations point of contact for program-level design decisions and trades Advocate for operability across the program: influence spacecraft and ground architecture upstream so vehicles are designed to be operated safely, efficiently, and autonomously, and push for changes to program design and execution when operational needs demand it Own mission operations requirements and lead requirements validation and verification for spacecraft missions and system-level capability and function Define the automation strategy and lead the development of robust, software-driven methods for mission operations, testing, and data analysis to ensure efficient, repeatable, and reliable spacecraft operation Design, develop, and test flight software sequences and FDIR/telemetry configurations to ensure spacecraft health and fault management through software-driven processes Architect, develop, and test ground software for long-duration operations, including scripting and automation frameworks that make operations robust, hands-off, and scalable across a growing fleet Establish and steward the integration, testing, and maintenance of mission operations tooling and codebases, including CI, version control, and release discipline. Ensure the on-call or shift schedules of operations Author and own interface specifications, CONOPS, contingency procedures, and other operational design documents Lead validation of flight products and procedures against spacecraft simulation tools, including flatsat, HITL, SIL, and digital twins Support AIT teams across multiple spacecraft integrated tests (TVAC, propulsion stack, DITL Provide program and product support to team leads and program managers, and serve as a key technical interface between the NZ and USA engineering teams Represent mission operations in program milestone reviews, design reviews, and readiness gates, and drive continuous improvement through post-mission lessons learned YOU'LL BRING THESE QUALIFICATIONS AS A PRINCIPALSPACECRAFT OPERATIONS ENGINEER: Bachelor's degree in engineering (software, computer, electrical, aerospace, mechanical, or other technical engineering discipline) 12+ years of direct experience in any of the following: space mission design, satellite subsystems, ground systems, spacecraft command control, or spacecraft operations 5+ years of experience leading teams of engineers through spacecraft missions or related aerospace projects Previous experience in roles such as Mission Lead, Mission Director, Flight Director, or Senior Spacecraft Operations Engineer Previous experience supporting mission operations activities in an on-console or operator-in-the-loop capacity Thorough understanding of key spacecraft subsystems and associated components, including attitude determination and control systems (ADCS), electrical power systems (EPS), space-to-ground communications, command and data handling (C&DH), thermal control systems (TCS), spacecraft propulsion systems, and fault detection, isolation, and recovery (FDIR) Understanding of the space environment, orbital mechanics, and rigid body dynamics 5+ years of direct software development experience (Python/Ruby/C/C++/other high-level languages), covering items such as spacecraft onboard flight scripts, ground scripting and automation, and data manipulation and analysis US citizenship is required due to program requirements Active U.S. Government Secret Security Clearance THESE QUALIFICATIONS WOULD BE NICE TO HAVE: Master's or PhD engineering in engineering (software, computer, electrical, aerospace, mechanical, or other technical engineering discipline) Prior experience in spacecraft operations Prior experience in satellite system design Prior experience in satellite ground systems Exposure to modern development practices - GIT, CI/CD, cloud infrastructure Proficiency with Agile issue-tracking tools, specifically Jira, for mission task management, status tracking, and bug reporting Software-in-the-Loop (SIL) Testing: Exposure to testing frameworks that simulate software behavior in operational environments. Hardware-in-the-Loop (HIL) Testing: Familiarity with testing frameworks that integrate software and hardware systems. Active TS/SCI U.S. Government Security Clearance This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas Anticipated annual equity grant value is designed around function, level, experience, and other factors; realized value depends on vesting and stock-price performance. Join one of the world's fastest-growing space companies and own a piece of it. In addition to competitive base pay, you'll receive company stock as part of your total compensation package, giving you a direct stake in our success. As we expand to new launch sites, groundbreaking missions, and global markets, your ownership has the opportunity to grow alongside the company. Our comprehensive benefits package includes our industry-leading Employee Stock Purchase Program (with a 15% discount on company stock), top-tier medical plans (HMO, PPO, and a zero cost HDHP option with a significant HSA company contribution), dental and vision coverage, paid vacation and sick time, 11 paid holidays, flexible spending and dependent care accounts, paid parental leave, disability and life insurance, and a 401(k) retirement plan with company match. Additional perks include subsidized EV charging, onsite fitness centers (where available), discounted gym memberships, complimentary snacks and beverages, 50% employee discount on our popular merch store, and a variety of other employee discounts. Level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience. Total Compensation (base and equity) $223,025-$339,400 USD Base Salary $173,300-$259,850 USD WHAT TO EXPECT We're on a mission to unlock the potential of space to improve life on Earth, but that's not an easy task. It takes hard work, determination, relentless innovation, teamwork, grit, and an unwavering commitment to achieving what others often deem impossible. Our people out-think, out-work, and out-pace. We pride ourselves on having each other's backs, checking our egos at the door, and rolling up our sleeves on all tasks big and small. We thrive under pressure, work to tight deadlines, and our focus is always on how we can deliver, rather than dwelling on the challenges that stand in the way. Important information: . click apply for full job details
AppGate Cybersecurity, Inc.
New York, New York
Job Description Job Description Staff / Principal Platform Engineer Location: New York City Hybrid Department: AI Platform & Infrastructure Team Reports to: Vangie Shue - Principal Engineering Manager About AppGate AppGate secures and protects an organization's most valuable assets with its high performance Zero Trust Network Access (ZTNA) solution and Cyber Advisory Services. AppGate ZTNA is the only direct-routed Zero Trust solution built for peak performance, superior protection and seamless interoperability. AppGate Cyber Advisory Services harden your security posture and ensure business continuity. AppGate safeguards Fortune 500 enterprises and government agencies worldwide. Learn more at About the Role As we expand our platform, we are standing up a new AI Platform & Infrastructure team: the engine room of AppGate's AI strategy. This team owns the infrastructure layer that every next-generation security capability is built on, from network observability to AI-driven threat detection and the secure operation of emerging Agentic AI systems. We're looking for a Staff or Principal Platform Engineer to build and operate the foundational platform behind AppGate's AI products. You combine deep DevOps and cloud infrastructure expertise with hands-on experience operationalizing AI/ML systems, and you treat observability as a first-class engineering discipline. This is a rare opportunity to join a small, private, high-impact company where your work directly shapes the architecture, reliability and core platform that defines the future of security. You'll own the platform spanning APIs, cloud and self-managed solutions and AI/ML infrastructure, and you'll make it fast, reliable and observable at scale. This is a high-leverage, hands-on role for a senior engineer who sets technical direction and still ships. Key Responsibilities Build the Platform: design, build and operate the cloud infrastructure, services and pipelines that AppGate's AI and cloud products run on. Strong experience with self-managed technologies (kafka, elasticsearch) and Kubernetes are a must. Infrastructure as Code & Deployment Orchestration: Terraform and Helm for cloud provisioning, service deployment and configuration management. Implement Observability: instrument APIs, cloud services and AI/ML infrastructure with metrics, logging, tracing and alerting, and define SLOs and operational health metrics that teams trust. Data Platform: real-time and batch data ingestion pipelines, feature stores and data quality. Integrations: third-party connectors, APIs and platform integrations. Operationalize AI/ML: build model serving and inference pipelines, experiment tracking and the MLOps tooling for deployment, versioning, drift monitoring and lifecycle management. Engineer for reliability & automation: apply SRE practices to reduce toil, improve resilience and keep latency and uptime within target across the platform. Automate everything - deliver infrastructure-as-code, CI/CD and self-service tooling so product teams ship safely and quickly. Set technical direction: define platform standards, architecture and best practices, and raise the engineering bar through design reviews and mentorship. Collaborate cross-functionally: partner with data scientists, product teams and leadership to align platform investment with AppGate's strategic vision. Required Qualifications Experience: extensive platform, infrastructure or SRE engineering experience, with a track record of operating production systems at scale. Staff-level candidates typically bring 8+ years and Principal-level candidates 12+ years, though we hire on demonstrated impact. DevOps depth: strong command of infrastructure-as-code (Terraform or equivalent), CI/CD, containers and orchestration (Docker, Kubernetes), and cloud platforms (AWS). Observability expertise: hands-on experience implementing observability across APIs, cloud services and distributed systems using tools such as Prometheus, Grafana, OpenTelemetry, the ELK stack or comparable, including SLO and error-budget practice. Data platform skills: familiarity with real-time and batch ingestion pipelines, feature stores and data quality at production scale. Engineering craft: fluency in a primary backend language (Python, Go or similar) and a strong bias toward automation, testing and reliable, maintainable systems. Leadership: a record of setting technical direction, leading complex initiatives across teams, mentoring senior engineers, while still being very hands-on. Mindset: pragmatic, rigorous and ownership-driven. You thrive in a small, fast-moving environment and enjoy building foundations others depend on. Preferred Qualifications AI/ML infrastructure: experience building or operating model serving, inference pipelines and MLOps tooling such as MLflow, Kubeflow, SageMaker or equivalent, including model deployment, versioning and drift monitoring. Networking & Zero Trust fundamentals: working knowledge of the network and routing layer beneath modern access solutions - TCP/IP, TLS, tunneling/overlay networks, packet routing and filtering, DNS and firewalling - and familiarity with Zero Trust Network Access (ZTNA) or adjacent domains (VPN, SDP, SASE, software-defined networking). You can reason about traffic paths, latency and throughput end-to-end, and instrument the network as a first-class observability signal. Compensation Staff: 185k-225k base Principal: 215k-270k base We offer performance bonuses and considerable equity. AppGate is An Equal Opportunity/Affirmative Action Employer and a federal contractor subject to the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 as amended, and their corresponding regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Further, AppGate is an affirmative action employer committed to taking positive steps to employ, advance in employment and otherwise afford equal employment opportunity to protected veterans and individuals with disabilities. In furtherance of AppGate's policy regarding affirmative action and equal employment opportunity, AppGate has developed a written affirmative action program. This program is available for review upon request by any applicant or employee during normal business hours by contacting the company's EEO Coordinator.
Job Description Job Description Staff / Principal Platform Engineer Location: New York City Hybrid Department: AI Platform & Infrastructure Team Reports to: Vangie Shue - Principal Engineering Manager About AppGate AppGate secures and protects an organization's most valuable assets with its high performance Zero Trust Network Access (ZTNA) solution and Cyber Advisory Services. AppGate ZTNA is the only direct-routed Zero Trust solution built for peak performance, superior protection and seamless interoperability. AppGate Cyber Advisory Services harden your security posture and ensure business continuity. AppGate safeguards Fortune 500 enterprises and government agencies worldwide. Learn more at About the Role As we expand our platform, we are standing up a new AI Platform & Infrastructure team: the engine room of AppGate's AI strategy. This team owns the infrastructure layer that every next-generation security capability is built on, from network observability to AI-driven threat detection and the secure operation of emerging Agentic AI systems. We're looking for a Staff or Principal Platform Engineer to build and operate the foundational platform behind AppGate's AI products. You combine deep DevOps and cloud infrastructure expertise with hands-on experience operationalizing AI/ML systems, and you treat observability as a first-class engineering discipline. This is a rare opportunity to join a small, private, high-impact company where your work directly shapes the architecture, reliability and core platform that defines the future of security. You'll own the platform spanning APIs, cloud and self-managed solutions and AI/ML infrastructure, and you'll make it fast, reliable and observable at scale. This is a high-leverage, hands-on role for a senior engineer who sets technical direction and still ships. Key Responsibilities Build the Platform: design, build and operate the cloud infrastructure, services and pipelines that AppGate's AI and cloud products run on. Strong experience with self-managed technologies (kafka, elasticsearch) and Kubernetes are a must. Infrastructure as Code & Deployment Orchestration: Terraform and Helm for cloud provisioning, service deployment and configuration management. Implement Observability: instrument APIs, cloud services and AI/ML infrastructure with metrics, logging, tracing and alerting, and define SLOs and operational health metrics that teams trust. Data Platform: real-time and batch data ingestion pipelines, feature stores and data quality. Integrations: third-party connectors, APIs and platform integrations. Operationalize AI/ML: build model serving and inference pipelines, experiment tracking and the MLOps tooling for deployment, versioning, drift monitoring and lifecycle management. Engineer for reliability & automation: apply SRE practices to reduce toil, improve resilience and keep latency and uptime within target across the platform. Automate everything - deliver infrastructure-as-code, CI/CD and self-service tooling so product teams ship safely and quickly. Set technical direction: define platform standards, architecture and best practices, and raise the engineering bar through design reviews and mentorship. Collaborate cross-functionally: partner with data scientists, product teams and leadership to align platform investment with AppGate's strategic vision. Required Qualifications Experience: extensive platform, infrastructure or SRE engineering experience, with a track record of operating production systems at scale. Staff-level candidates typically bring 8+ years and Principal-level candidates 12+ years, though we hire on demonstrated impact. DevOps depth: strong command of infrastructure-as-code (Terraform or equivalent), CI/CD, containers and orchestration (Docker, Kubernetes), and cloud platforms (AWS). Observability expertise: hands-on experience implementing observability across APIs, cloud services and distributed systems using tools such as Prometheus, Grafana, OpenTelemetry, the ELK stack or comparable, including SLO and error-budget practice. Data platform skills: familiarity with real-time and batch ingestion pipelines, feature stores and data quality at production scale. Engineering craft: fluency in a primary backend language (Python, Go or similar) and a strong bias toward automation, testing and reliable, maintainable systems. Leadership: a record of setting technical direction, leading complex initiatives across teams, mentoring senior engineers, while still being very hands-on. Mindset: pragmatic, rigorous and ownership-driven. You thrive in a small, fast-moving environment and enjoy building foundations others depend on. Preferred Qualifications AI/ML infrastructure: experience building or operating model serving, inference pipelines and MLOps tooling such as MLflow, Kubeflow, SageMaker or equivalent, including model deployment, versioning and drift monitoring. Networking & Zero Trust fundamentals: working knowledge of the network and routing layer beneath modern access solutions - TCP/IP, TLS, tunneling/overlay networks, packet routing and filtering, DNS and firewalling - and familiarity with Zero Trust Network Access (ZTNA) or adjacent domains (VPN, SDP, SASE, software-defined networking). You can reason about traffic paths, latency and throughput end-to-end, and instrument the network as a first-class observability signal. Compensation Staff: 185k-225k base Principal: 215k-270k base We offer performance bonuses and considerable equity. AppGate is An Equal Opportunity/Affirmative Action Employer and a federal contractor subject to the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 as amended, and their corresponding regulations. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Further, AppGate is an affirmative action employer committed to taking positive steps to employ, advance in employment and otherwise afford equal employment opportunity to protected veterans and individuals with disabilities. In furtherance of AppGate's policy regarding affirmative action and equal employment opportunity, AppGate has developed a written affirmative action program. This program is available for review upon request by any applicant or employee during normal business hours by contacting the company's EEO Coordinator.
SHARP STERILE MANUFACTURING LLC
Lee, Massachusetts
Job Description Job Description Position Summary The Senior Manager, Data Integrity & Governance is responsible for leading and managing the Sharp Sterile Manufacturing site data integrity initiatives, with a focus on ensuring the accuracy, completeness, consistency, and reliability of GXP data across computerized and paper-based systems. The role will oversee the site's development, implementation, and monitoring of data integrity processes, policies, and tools that align with regulatory requirements, and enable adherence to ALCOA+ principles. The site Data Integrity Lead will work closely with the site functions including; IT, Manufacturing, Quality and Engineering to enable Data Integrity compliance using a Quality risk management approach. The site Data Integrity Lead will collaborate with the Director, Data Integrity at the Allentown site to ensure alignment with corporate initiatives and the consistent implementation of Data Integrity standards, governance practices, risk assessment methodologies, training programs, and continuous improvement activities across the organization. The primary responsibilities of this role include site training on the requirements of ALCOA+, ensuring processes and procedures are in place to implement ALCOA+ principles in paper and computerized systems, ensuring that computerized system access controls, audit trail reviews and back-up and restore functions are appropriately implemented and meet cGMP requirements. The site Data Integrity Lead will also have responsibility for implementing and maintaining risk-based methodologies for the assessment and management of data integrity risks. The site Data Integrity Lead will drive a Data Integrity Management program across the Lee, MA manufacturing facility. This site-based role requires a strong leader with excellent communication skills and who is capable of prioritizing and managing multiple projects effectively. The successful candidate will be responsible for ensuring cGMP compliance as it pertains to Data Integrity Management across site operations and for implementing applicable corporate standards locally. Duties and Responsibilities Lead and maintain the site Data Integrity Management Program, including defining site objectives and scope, implementing corporate data integrity requirements, development and refinement of site procedures, implementing processes and metrics to monitor the effectiveness of the site Data Integrity program. Serve as the site Data Integrity subject matter expert (SME) during regulatory inspections and client audits, train/coach personnel on ALCOA+ principles and associated regulations and guidance documents. (e.g. GAMP5, PIC/S, 21 CFR Part 11, EudraLex Annex 11, FDA's Guidance for Industry, "Data Integrity and Compliance with Drug CGMP: Questions and Answers" (Final, 2018 . Report to the Site Quality Head and serve on the site Quality Leadership team and governance forums. Provide leadership and guidance to site functional representatives and system or process owners supporting Data Integrity objectives. Ensure site personnel understand and implement risk-based methodologies are understood and implemented as they pertain to data integrity management, especially when assessing legacy computerized systems, when validating new computerized systems and when evaluating proposed changes to existing computerized systems. Collaborate with the applicable corporate and site Data Governance, Quality, and Information Technology functions to integrate data integrity into the overall data governance framework, with particular emphasis on computerized systems and adherence to ALCOA+ principles. Collaborate cross-site to ensure that roles and responsibilities are clear regarding data management and stewardship of data integrity management. Provide guidance on the process to evaluate data integrity compliance through audits of Sharp and its suppliers. Lead or support site Data Integrity risk assessments, investigations, root cause analyses, corrective and preventive actions, and remediation plans. Ensure Data Integrity considerations are incorporated into computerized system validation, change control, incident management, periodic review, and system retirement activities. Review and trend site Data Integrity metrics, communicate program status and risks to site leadership, and drive continuous improvement and inspection readiness. Monitor relevant regulatory and industry expectations, assess site impact, and coordinate implementation of required site actions. Regulatory Responsibilities Conduct business in a responsible manner that complies with all state, OSHA, and HIPAA regulations Maintain a detailed and comprehensive understanding of FDA, EU, and other regulatory agency requirements as it pertains to data integrity. Supervisory Responsibilities This position has no direct reporting line responsibility; however, it will provide functional leadership and oversight to Data Integrity representatives and subject matter experts embedded within site operational units to support the execution of the Data Integrity Program. Experience Prefer a minimum of 5 years of experience in data management, data governance frameworks, and data quality tools, with a focus on computerized systems and adherence to ALCOA+ principles. Also prefer a minimum of at least 1.5 years in a leadership role within a pharmaceutical operation. Expertise in the application of 21 CFR Part 11, EudraLex Annex 11 and GAMP standards for data integrity and validation of automated systems is required. Proven experience of managing data integrity initiatives, particularly in relation to computerized systems, within a pharmaceutical organization. Experience collaborating cross functionally on investigations, CAPAs, risk assessments, and remediation programs associated with Data Integrity events or observations. Demonstrated history of influencing, motivating and effecting change with cross functional teams. Ability to independently determine and develop approaches to address simple to complex issues. Knowledge of and skill in using computer software and hardware applications. Excellent verbal and written communication/documentation skills with a demonstrated ability to clearly present technical topics to a non technical audience. Ability to influence and engage stakeholders at all levels. Excellent project management skills with the ability to manage multiple initiatives simultaneously. Strong analytical skills with the ability to interpret complex data sets from computerized systems and provide actionable insights. Experience of working in a sterile pharmaceutical manufacturing environment preferred. Education BS or higher degree in an IT, engineering, scientific discipline or other related field. A master's degree is a plus. Knowledge, Skills & Abilities Skilled in the use of Microsoft office applications (Word, Excel, PowerPoint) and Adobe Acrobat High attention to detail Good writing, public speaking and presentation skills Must be able to travel approximately 10% of the time Physical Requirements Ability to sit for prolonged periods of time Ability to stand for prolong periods of time as required Able to lift up to 10lbs
Job Description Job Description Position Summary The Senior Manager, Data Integrity & Governance is responsible for leading and managing the Sharp Sterile Manufacturing site data integrity initiatives, with a focus on ensuring the accuracy, completeness, consistency, and reliability of GXP data across computerized and paper-based systems. The role will oversee the site's development, implementation, and monitoring of data integrity processes, policies, and tools that align with regulatory requirements, and enable adherence to ALCOA+ principles. The site Data Integrity Lead will work closely with the site functions including; IT, Manufacturing, Quality and Engineering to enable Data Integrity compliance using a Quality risk management approach. The site Data Integrity Lead will collaborate with the Director, Data Integrity at the Allentown site to ensure alignment with corporate initiatives and the consistent implementation of Data Integrity standards, governance practices, risk assessment methodologies, training programs, and continuous improvement activities across the organization. The primary responsibilities of this role include site training on the requirements of ALCOA+, ensuring processes and procedures are in place to implement ALCOA+ principles in paper and computerized systems, ensuring that computerized system access controls, audit trail reviews and back-up and restore functions are appropriately implemented and meet cGMP requirements. The site Data Integrity Lead will also have responsibility for implementing and maintaining risk-based methodologies for the assessment and management of data integrity risks. The site Data Integrity Lead will drive a Data Integrity Management program across the Lee, MA manufacturing facility. This site-based role requires a strong leader with excellent communication skills and who is capable of prioritizing and managing multiple projects effectively. The successful candidate will be responsible for ensuring cGMP compliance as it pertains to Data Integrity Management across site operations and for implementing applicable corporate standards locally. Duties and Responsibilities Lead and maintain the site Data Integrity Management Program, including defining site objectives and scope, implementing corporate data integrity requirements, development and refinement of site procedures, implementing processes and metrics to monitor the effectiveness of the site Data Integrity program. Serve as the site Data Integrity subject matter expert (SME) during regulatory inspections and client audits, train/coach personnel on ALCOA+ principles and associated regulations and guidance documents. (e.g. GAMP5, PIC/S, 21 CFR Part 11, EudraLex Annex 11, FDA's Guidance for Industry, "Data Integrity and Compliance with Drug CGMP: Questions and Answers" (Final, 2018 . Report to the Site Quality Head and serve on the site Quality Leadership team and governance forums. Provide leadership and guidance to site functional representatives and system or process owners supporting Data Integrity objectives. Ensure site personnel understand and implement risk-based methodologies are understood and implemented as they pertain to data integrity management, especially when assessing legacy computerized systems, when validating new computerized systems and when evaluating proposed changes to existing computerized systems. Collaborate with the applicable corporate and site Data Governance, Quality, and Information Technology functions to integrate data integrity into the overall data governance framework, with particular emphasis on computerized systems and adherence to ALCOA+ principles. Collaborate cross-site to ensure that roles and responsibilities are clear regarding data management and stewardship of data integrity management. Provide guidance on the process to evaluate data integrity compliance through audits of Sharp and its suppliers. Lead or support site Data Integrity risk assessments, investigations, root cause analyses, corrective and preventive actions, and remediation plans. Ensure Data Integrity considerations are incorporated into computerized system validation, change control, incident management, periodic review, and system retirement activities. Review and trend site Data Integrity metrics, communicate program status and risks to site leadership, and drive continuous improvement and inspection readiness. Monitor relevant regulatory and industry expectations, assess site impact, and coordinate implementation of required site actions. Regulatory Responsibilities Conduct business in a responsible manner that complies with all state, OSHA, and HIPAA regulations Maintain a detailed and comprehensive understanding of FDA, EU, and other regulatory agency requirements as it pertains to data integrity. Supervisory Responsibilities This position has no direct reporting line responsibility; however, it will provide functional leadership and oversight to Data Integrity representatives and subject matter experts embedded within site operational units to support the execution of the Data Integrity Program. Experience Prefer a minimum of 5 years of experience in data management, data governance frameworks, and data quality tools, with a focus on computerized systems and adherence to ALCOA+ principles. Also prefer a minimum of at least 1.5 years in a leadership role within a pharmaceutical operation. Expertise in the application of 21 CFR Part 11, EudraLex Annex 11 and GAMP standards for data integrity and validation of automated systems is required. Proven experience of managing data integrity initiatives, particularly in relation to computerized systems, within a pharmaceutical organization. Experience collaborating cross functionally on investigations, CAPAs, risk assessments, and remediation programs associated with Data Integrity events or observations. Demonstrated history of influencing, motivating and effecting change with cross functional teams. Ability to independently determine and develop approaches to address simple to complex issues. Knowledge of and skill in using computer software and hardware applications. Excellent verbal and written communication/documentation skills with a demonstrated ability to clearly present technical topics to a non technical audience. Ability to influence and engage stakeholders at all levels. Excellent project management skills with the ability to manage multiple initiatives simultaneously. Strong analytical skills with the ability to interpret complex data sets from computerized systems and provide actionable insights. Experience of working in a sterile pharmaceutical manufacturing environment preferred. Education BS or higher degree in an IT, engineering, scientific discipline or other related field. A master's degree is a plus. Knowledge, Skills & Abilities Skilled in the use of Microsoft office applications (Word, Excel, PowerPoint) and Adobe Acrobat High attention to detail Good writing, public speaking and presentation skills Must be able to travel approximately 10% of the time Physical Requirements Ability to sit for prolonged periods of time Ability to stand for prolong periods of time as required Able to lift up to 10lbs