Job Description Job Description Company Description Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned , which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems . Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is seeking a Configuration Manager to lead configuration management activities for complex enterprise engineering systems, software applications, hardware/software integrated environments, and Digital Thread modernization initiatives. This position establishes and administers Configuration Management Plans (CMPs), configuration baselines, change-control processes, traceability practices, release-management controls, and audit-ready documentation. The Configuration Manager works with engineering stakeholders, project managers, system architects, software developers, quality assurance personnel, cybersecurity personnel, business/process engineers, and operations and maintenance teams to ensure that approved changes are documented, reviewed, controlled, tested, released, and maintained in accordance with applicable requirements. The role supports disciplined configuration control across PLM, CAD, ALM, DevOps, and enterprise software environments. Hands-on software development or CAD drafting is not required. The successful candidate will demonstrate the ability to manage configuration management processes for complex enterprise applications and engineering environments. Key Responsibilities Establish, maintain, and execute Configuration Management Plans (CMPs) for enterprise engineering systems, software applications, integrations, interfaces, and related technical environments. Lead Change Control Boards (CCBs), including the preparation, coordination, tracking, documentation, and follow-up of proposed changes, decisions, approvals, and action items. Establish and maintain configuration baselines for software, hardware, engineering data, system documentation, interfaces, releases, and operational environments. Enforce traceability across software or hardware life cycles and maintain audit readiness for complex enterprise applications. Coordinate configuration management activities across PLM, CAD data-management, ALM, DevOps, software-development, quality assurance, systems integration, and operations and maintenance efforts. Review, document, track, and maintain records for configuration items, version histories, change requests, approvals, release packages, baseline updates, and configuration-status accounting. Support the planning and execution of software upgrades, system integrations, releases, deployments, cutovers, and post-deployment validation activities. Ensure configuration-controlled artifacts are appropriately identified, versioned, reviewed, approved, stored, and available to authorized stakeholders. Support release-management and deployment-readiness activities by confirming that changes have completed required review, testing, documentation, approval, and baseline-management processes. Work with quality assurance and test personnel to ensure that configuration changes are traceable to applicable requirements, test plans, test results, defects, and resolution records. Support the maintenance of configuration documentation, including CMPs, configuration-item inventories, baseline records, change logs, release records, CCB materials, and audit-support artifacts. Identify configuration-management risks, control gaps, documentation deficiencies, and process-improvement opportunities; communicate findings and support corrective actions. Coordinate with project managers and technical leads to align configuration-management activities with task-order schedules, milestones, deliverables, and implementation plans. Support governance and compliance activities in environments requiring formal change control, controlled releases, security awareness, and structured documentation. Assist with knowledge-transfer activities related to configuration-management procedures, configuration-control processes, change-management requirements, and release-management practices. Qualifications Required Qualifications & Experience Education & Years of Experience: Bachelor's degree in CS, Information Systems, Engineering, or a related field; 5-10 years (Senior) or 10-15 years (Principal) of dedicated Configuration Management experience. CM certifications (e.g., CMPIC, ITIL, NDIA) are a strong plus. Domain Exposure (Must meet AT LEAST ONE of the following): DOE / National Labs: Direct experience within the Department of Energy (DOE), NNSA, or National Laboratories (e.g., Sandia, Los Alamos, Lawrence Livermore, Oak Ridge, Idaho National Lab). Broader Federal / Defense / Aerospace: Experience within complex DoD branches (Army, Navy, Air Force, Space Force), NASA, DHS, DOT, or major defense prime contractors. Strictly Regulated Commercial Industries: Experience managing configuration in heavily audited, highly regulated sectors such as commercial nuclear power, medical devices (FDA-regulated), automotive (ISO 26262), semiconductor manufacturing, or commercial aviation (FAA-regulated). Technical/Tooling Context (Must meet AT LEAST ONE of the following): PTC Ecosystem: Experience supporting environments using PTC products (Windchill, PDMLink, CodeBeamer, Creo). Alternative Enterprise PLM / CAD Suites: Experience managing CM baselines for other major PLM or CAD data management platforms, such as Siemens Teamcenter, Dassault Systèmes (Enovia, 3DEXPERIENCE, SolidWorks PDM), Autodesk Fusion Lifecycle/Vault, or Aras Innovator. Enterprise Software / ALM / DevOps Pipelines: Experience establishing CM controls using mainstream Application Lifecycle Management (ALM) or DevOps toolchains, such as Azure DevOps, Jira/Confluence, Git, GitLab, Jenkins, ServiceNow, or IBM Rational/DOORS. Core Competency: Proven ability to lead Change Control Boards (CCBs), establish Configuration Management Plans (CMPs), enforce traceability across software or hardware life cycles, and maintain audit readiness for complex enterprise applications. Hands-on software development or CAD drafting is not required. Demonstrated ability to coordinate configuration-management activities across multiple technical teams, systems, interfaces, and controlled-release activities. Demonstrated ability to produce clear, complete, and accurate configuration-management documentation, change-control records, baseline records, and audit-support materials. Ability to communicate configuration-management requirements, status, risks, and decisions effectively to technical and non-technical stakeholders. Additional Information All your information will be kept confidential according to EEO guidelines. All your information will be kept confidential according to EEO guidelines.
09/17/2026
Full time
Job Description Job Description Company Description Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned , which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems . Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is seeking a Configuration Manager to lead configuration management activities for complex enterprise engineering systems, software applications, hardware/software integrated environments, and Digital Thread modernization initiatives. This position establishes and administers Configuration Management Plans (CMPs), configuration baselines, change-control processes, traceability practices, release-management controls, and audit-ready documentation. The Configuration Manager works with engineering stakeholders, project managers, system architects, software developers, quality assurance personnel, cybersecurity personnel, business/process engineers, and operations and maintenance teams to ensure that approved changes are documented, reviewed, controlled, tested, released, and maintained in accordance with applicable requirements. The role supports disciplined configuration control across PLM, CAD, ALM, DevOps, and enterprise software environments. Hands-on software development or CAD drafting is not required. The successful candidate will demonstrate the ability to manage configuration management processes for complex enterprise applications and engineering environments. Key Responsibilities Establish, maintain, and execute Configuration Management Plans (CMPs) for enterprise engineering systems, software applications, integrations, interfaces, and related technical environments. Lead Change Control Boards (CCBs), including the preparation, coordination, tracking, documentation, and follow-up of proposed changes, decisions, approvals, and action items. Establish and maintain configuration baselines for software, hardware, engineering data, system documentation, interfaces, releases, and operational environments. Enforce traceability across software or hardware life cycles and maintain audit readiness for complex enterprise applications. Coordinate configuration management activities across PLM, CAD data-management, ALM, DevOps, software-development, quality assurance, systems integration, and operations and maintenance efforts. Review, document, track, and maintain records for configuration items, version histories, change requests, approvals, release packages, baseline updates, and configuration-status accounting. Support the planning and execution of software upgrades, system integrations, releases, deployments, cutovers, and post-deployment validation activities. Ensure configuration-controlled artifacts are appropriately identified, versioned, reviewed, approved, stored, and available to authorized stakeholders. Support release-management and deployment-readiness activities by confirming that changes have completed required review, testing, documentation, approval, and baseline-management processes. Work with quality assurance and test personnel to ensure that configuration changes are traceable to applicable requirements, test plans, test results, defects, and resolution records. Support the maintenance of configuration documentation, including CMPs, configuration-item inventories, baseline records, change logs, release records, CCB materials, and audit-support artifacts. Identify configuration-management risks, control gaps, documentation deficiencies, and process-improvement opportunities; communicate findings and support corrective actions. Coordinate with project managers and technical leads to align configuration-management activities with task-order schedules, milestones, deliverables, and implementation plans. Support governance and compliance activities in environments requiring formal change control, controlled releases, security awareness, and structured documentation. Assist with knowledge-transfer activities related to configuration-management procedures, configuration-control processes, change-management requirements, and release-management practices. Qualifications Required Qualifications & Experience Education & Years of Experience: Bachelor's degree in CS, Information Systems, Engineering, or a related field; 5-10 years (Senior) or 10-15 years (Principal) of dedicated Configuration Management experience. CM certifications (e.g., CMPIC, ITIL, NDIA) are a strong plus. Domain Exposure (Must meet AT LEAST ONE of the following): DOE / National Labs: Direct experience within the Department of Energy (DOE), NNSA, or National Laboratories (e.g., Sandia, Los Alamos, Lawrence Livermore, Oak Ridge, Idaho National Lab). Broader Federal / Defense / Aerospace: Experience within complex DoD branches (Army, Navy, Air Force, Space Force), NASA, DHS, DOT, or major defense prime contractors. Strictly Regulated Commercial Industries: Experience managing configuration in heavily audited, highly regulated sectors such as commercial nuclear power, medical devices (FDA-regulated), automotive (ISO 26262), semiconductor manufacturing, or commercial aviation (FAA-regulated). Technical/Tooling Context (Must meet AT LEAST ONE of the following): PTC Ecosystem: Experience supporting environments using PTC products (Windchill, PDMLink, CodeBeamer, Creo). Alternative Enterprise PLM / CAD Suites: Experience managing CM baselines for other major PLM or CAD data management platforms, such as Siemens Teamcenter, Dassault Systèmes (Enovia, 3DEXPERIENCE, SolidWorks PDM), Autodesk Fusion Lifecycle/Vault, or Aras Innovator. Enterprise Software / ALM / DevOps Pipelines: Experience establishing CM controls using mainstream Application Lifecycle Management (ALM) or DevOps toolchains, such as Azure DevOps, Jira/Confluence, Git, GitLab, Jenkins, ServiceNow, or IBM Rational/DOORS. Core Competency: Proven ability to lead Change Control Boards (CCBs), establish Configuration Management Plans (CMPs), enforce traceability across software or hardware life cycles, and maintain audit readiness for complex enterprise applications. Hands-on software development or CAD drafting is not required. Demonstrated ability to coordinate configuration-management activities across multiple technical teams, systems, interfaces, and controlled-release activities. Demonstrated ability to produce clear, complete, and accurate configuration-management documentation, change-control records, baseline records, and audit-support materials. Ability to communicate configuration-management requirements, status, risks, and decisions effectively to technical and non-technical stakeholders. Additional Information All your information will be kept confidential according to EEO guidelines. All your information will be kept confidential according to EEO guidelines.
Job Description Job Description Job Title: Solutions Operations Lead McLean, VA Onsite - onsite Security Clearance: Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; Responsibilities Oversee secure, scalable, and compliant cloud operations, deployment automation, DevSecOps practices, and infrastructure reliability across mission-critical environments. Lead day-to-day cloud and platform operations across AWS and hybrid environments, ensuring availability, resiliency, performance, and mission continuity. Manage provisioning, deployment, hardening, patching, and lifecycle management of cloud infrastructure and applications across various environments. Establish and enforce operational standards for environment readiness, configuration management, backup and recovery, monitoring, alerting, and incident response. Drive continuous improvement in platform reliability, operational efficiency, and service maturity through automation and standardization. Design, implement, and optimize DevSecOps pipelines and deployment automation using tools such as AWS CDK/Terraform/CloudFormation, Git, Jenkins/GitLab, GitHub Actions, AWS CodePipeline, Docker, and related technologies. Promote Infrastructure as Code (IaC) practices to standardize provisioning, improve repeatability, and reduce manual configuration drift across environments. Establish secure, scalable, and auditable CI/CD processes supporting rapid delivery while maintaining strong quality controls and release discipline. Partner with cybersecurity and compliance teams to implement secure operational practices aligned with NIST, CIS, FISMA, FedRAMP, and zero-trust principles. Ensure infrastructure, deployment workflows, and operational processes are audit-ready and support logging, monitoring, vulnerability remediation, access control, and evidence collection requirements. Lead remediation planning and operational risk reduction efforts to improve security and compliance posture. Support ATO-aligned operational activities, control implementation, and readiness documentation. Mentor and lead a team of DevSecOps, cloud, and platform engineers, fostering accountability, collaboration, and technical excellence. Collaborate with engineering, architecture, networking, security, and other stakeholders to align operations with enterprise standards and delivery timelines. Communicate operational status, risks, recommendations, and opportunities effectively to both technical and non-technical audiences. Develop and maintain operational documentation including SOPs, runbooks, architecture diagrams, deployment procedures, and secure configuration baselines. Define and track operational KPIs, deployment metrics, service health indicators, and compliance measures to support transparency and decision-making. Identify and implement process, tooling, and automation improvements to enhance reliability, security, and efficiency. Support business continuity, disaster recovery, and operational readiness planning. Requirements Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred. Bachelor's degree in Engineering, Information Technology, Computer Science, or related field (or equivalent experience). Minimum TEN (10) years of experience in cloud operations, infrastructure engineering, DevOps/DevSecOps, or enterprise platform operations. Minimum THREE (3) years of experience in a technical leadership role, including leading or mentoring a team of engineers responsible for cloud, DevOps, platform, or security operations. Strong hands-on experience with AWS cloud services and hybrid infrastructure environments. Experience with Infrastructure as Code (IaC), Terraform, CloudFormation or AWS CDK for provisioning and managing cloud infrastructure. Proficiency in building and operating CI/CD pipelines and deployment automation using tools such as Git, GitLab, GitHub Actions, AWS SDK, AWS CodePipeline, and Docker. Deep understanding of DevSecOps principles, secure SDLC practices, release automation, and operational governance. Experience implementing security and compliance controls aligned with frameworks such as NIST, CIS, FISMA, FedRAMP, and zero-trust. Experience with system logging, monitoring, alerting, dashboards, and operational observability tools. Strong scripting and automation skills using Python, Bash, or similar languages. Ability to troubleshoot complex operational, deployment, and infrastructure issues across cloud and hybrid environments. Excellent written and verbal communication skills to collaborate effectively across teams and stakeholders. Nice-to-Have Skills AWS Certified DevOps Engineer - Professional, AWS Solutions Architect, AWS Security Specialty, or equivalent certification. Cybersecurity certifications such as Security+, CISSP, or similar. Experience supporting federal or highly regulated environments, including ATO, FISMA, FedRAMP. Experience with Kubernetes, Amazon EKS, and orchestration platforms. Knowledge of secrets management, policy-as-code, vulnerability scanning, and security automation tools. Experience designing high-availability architectures, disaster recovery, and continuity planning. Familiarity with monitoring and SIEM tools like CloudWatch, Splunk, Prometheus, Grafana. Experience supporting data platforms or AWS-native data services. Use of AI-assisted engineering tools for improving delivery and quality. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
09/17/2026
Full time
Job Description Job Description Job Title: Solutions Operations Lead McLean, VA Onsite - onsite Security Clearance: Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; Responsibilities Oversee secure, scalable, and compliant cloud operations, deployment automation, DevSecOps practices, and infrastructure reliability across mission-critical environments. Lead day-to-day cloud and platform operations across AWS and hybrid environments, ensuring availability, resiliency, performance, and mission continuity. Manage provisioning, deployment, hardening, patching, and lifecycle management of cloud infrastructure and applications across various environments. Establish and enforce operational standards for environment readiness, configuration management, backup and recovery, monitoring, alerting, and incident response. Drive continuous improvement in platform reliability, operational efficiency, and service maturity through automation and standardization. Design, implement, and optimize DevSecOps pipelines and deployment automation using tools such as AWS CDK/Terraform/CloudFormation, Git, Jenkins/GitLab, GitHub Actions, AWS CodePipeline, Docker, and related technologies. Promote Infrastructure as Code (IaC) practices to standardize provisioning, improve repeatability, and reduce manual configuration drift across environments. Establish secure, scalable, and auditable CI/CD processes supporting rapid delivery while maintaining strong quality controls and release discipline. Partner with cybersecurity and compliance teams to implement secure operational practices aligned with NIST, CIS, FISMA, FedRAMP, and zero-trust principles. Ensure infrastructure, deployment workflows, and operational processes are audit-ready and support logging, monitoring, vulnerability remediation, access control, and evidence collection requirements. Lead remediation planning and operational risk reduction efforts to improve security and compliance posture. Support ATO-aligned operational activities, control implementation, and readiness documentation. Mentor and lead a team of DevSecOps, cloud, and platform engineers, fostering accountability, collaboration, and technical excellence. Collaborate with engineering, architecture, networking, security, and other stakeholders to align operations with enterprise standards and delivery timelines. Communicate operational status, risks, recommendations, and opportunities effectively to both technical and non-technical audiences. Develop and maintain operational documentation including SOPs, runbooks, architecture diagrams, deployment procedures, and secure configuration baselines. Define and track operational KPIs, deployment metrics, service health indicators, and compliance measures to support transparency and decision-making. Identify and implement process, tooling, and automation improvements to enhance reliability, security, and efficiency. Support business continuity, disaster recovery, and operational readiness planning. Requirements Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred. Bachelor's degree in Engineering, Information Technology, Computer Science, or related field (or equivalent experience). Minimum TEN (10) years of experience in cloud operations, infrastructure engineering, DevOps/DevSecOps, or enterprise platform operations. Minimum THREE (3) years of experience in a technical leadership role, including leading or mentoring a team of engineers responsible for cloud, DevOps, platform, or security operations. Strong hands-on experience with AWS cloud services and hybrid infrastructure environments. Experience with Infrastructure as Code (IaC), Terraform, CloudFormation or AWS CDK for provisioning and managing cloud infrastructure. Proficiency in building and operating CI/CD pipelines and deployment automation using tools such as Git, GitLab, GitHub Actions, AWS SDK, AWS CodePipeline, and Docker. Deep understanding of DevSecOps principles, secure SDLC practices, release automation, and operational governance. Experience implementing security and compliance controls aligned with frameworks such as NIST, CIS, FISMA, FedRAMP, and zero-trust. Experience with system logging, monitoring, alerting, dashboards, and operational observability tools. Strong scripting and automation skills using Python, Bash, or similar languages. Ability to troubleshoot complex operational, deployment, and infrastructure issues across cloud and hybrid environments. Excellent written and verbal communication skills to collaborate effectively across teams and stakeholders. Nice-to-Have Skills AWS Certified DevOps Engineer - Professional, AWS Solutions Architect, AWS Security Specialty, or equivalent certification. Cybersecurity certifications such as Security+, CISSP, or similar. Experience supporting federal or highly regulated environments, including ATO, FISMA, FedRAMP. Experience with Kubernetes, Amazon EKS, and orchestration platforms. Knowledge of secrets management, policy-as-code, vulnerability scanning, and security automation tools. Experience designing high-availability architectures, disaster recovery, and continuity planning. Familiarity with monitoring and SIEM tools like CloudWatch, Splunk, Prometheus, Grafana. Experience supporting data platforms or AWS-native data services. Use of AI-assisted engineering tools for improving delivery and quality. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
Job Description Job Description Job Title: ServiceNow Consultant Location: Leesburg, VA Type: Contract Compensation: 70-90/hr W2 Contractor Work Model: Hybrid Hours: 40.0 Responsibilities Develop, configure, and maintain ServiceNow applications with emphasis on Service Catalogs and Request Workflows within ITSM and HRSD modules. Write and maintain clean, efficient scripts using JavaScript, Flow Designer, and Business Rules. Collaborate with cross-functional teams to gather and translate requirements into robust ServiceNow solutions. Stay current on ServiceNow platform upgrades, new features, and best practices. Provide technical support and training to platform users as needed. Implement and troubleshoot Access Control Rules (ACLs) to support secure, role-based access. Configure and support ServiceNow Discovery to automate asset and service mapping. Requirements 3-5 years of ServiceNow development experience, including system configuration and scripting. Active Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications. Demonstrated experience configuring and delivering Service Catalog items, including complex workflows. Proficiency in ITSM and HRSD modules. Strong knowledge of ACLs, form-level and field-level security. Hands-on experience with Discovery configuration and troubleshooting. Familiarity with integrations using REST, SOAP, and MID servers. Excellent problem-solving, communication, and documentation skills. Resides in the DC, Maryland, or Virginia area (preferred). Experience in agile development environments (preferred). Experience with other ServiceNow modules such as SPM, ITOM, PSDS, HAM, or SAM (preferred). Experience connecting separate ServiceNow instances (eBonding) (preferred). System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: (ALTA IT)
09/17/2026
Full time
Job Description Job Description Job Title: ServiceNow Consultant Location: Leesburg, VA Type: Contract Compensation: 70-90/hr W2 Contractor Work Model: Hybrid Hours: 40.0 Responsibilities Develop, configure, and maintain ServiceNow applications with emphasis on Service Catalogs and Request Workflows within ITSM and HRSD modules. Write and maintain clean, efficient scripts using JavaScript, Flow Designer, and Business Rules. Collaborate with cross-functional teams to gather and translate requirements into robust ServiceNow solutions. Stay current on ServiceNow platform upgrades, new features, and best practices. Provide technical support and training to platform users as needed. Implement and troubleshoot Access Control Rules (ACLs) to support secure, role-based access. Configure and support ServiceNow Discovery to automate asset and service mapping. Requirements 3-5 years of ServiceNow development experience, including system configuration and scripting. Active Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications. Demonstrated experience configuring and delivering Service Catalog items, including complex workflows. Proficiency in ITSM and HRSD modules. Strong knowledge of ACLs, form-level and field-level security. Hands-on experience with Discovery configuration and troubleshooting. Familiarity with integrations using REST, SOAP, and MID servers. Excellent problem-solving, communication, and documentation skills. Resides in the DC, Maryland, or Virginia area (preferred). Experience in agile development environments (preferred). Experience with other ServiceNow modules such as SPM, ITOM, PSDS, HAM, or SAM (preferred). Experience connecting separate ServiceNow instances (eBonding) (preferred). System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: (ALTA IT)
Job Description Job Description On our expert team, you'll perform work focused on implementing and operating next generation security solutions for government and commercial clients. You'll perform hands-on evaluation, implementation, and operation of leading security cyber defense tools and technologies, and apply in-depth defense strategies to large and complex networks to rapidly identify vulnerabilities and threats, prioritize response actions, and develop effective countermeasures. You'll apply thought leadership in a highly collaborative and innovative work environment to solve complex security challenges. You will lead a team as they engineer solutions to complex challenges for customers using knowledge network engineering, Active Directory, and system administration. In this role, you'll closely impact mission success, protecting data and networks from malicious payloads and actors. With mentoring, challenging hands-on problem-solving, and opportunities to learn new tools and skills, we focus on growing as a team to make the best solutions for our customers. Work with us as we secure and protect our nation's most sensitive capabilities. What You'll Work On: Develop relationships quickly and easily with other teams, communicating the complexities of security with a wide variety of audiences, including senior management. Manage infrastructure and cybersecurity controls, including enhanced detection and vulnerability capabilities and improved event correlation in large enterprises. Contribute to risk and vulnerability assessments in network, system, and application areas, and leverage big data analytics and traditional security event types to identify advanced threats or indicators of compromise. Requirements Experience with the deployment or daily maintenance of Forescout CounterACT appliances 5+ years of experience performing systems administration for Windows or Linux, including performing basic troubleshooting and installation or configuration, monitoring system performance or availability, and performing security upgrades Experience architecting and designing IP networks, including developing and documenting network topologies Experience with network engineering, including physical or logical such as installation and activation of ports, configuration of switches, and LANS, VLANS, and network FW, or appliances or network administration services such as Active Directory, Guests LANS, and domain management Knowledge of multi-domain architectures, including data center, WAN, and LAN in virtualized architectures Active TS/SCI clearance; willingness to take a polygraph exam Associate's degree and 10+ years of experience supporting IT projects and activities, Bachelor's degree and 8+ years of experience supporting IT projects and activities, or Master's degree and 6+ years of experience supporting IT projects and activities DoD 8570 IAT Level II Certification such as Security+ CE, CCNA-Security, GSEC, SSCP, CySA+, GICSP, or CND Certification Ability to obtain a DoD 8570 Cybersecurity Service Provider - Infrastructure Support Certification such as CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND Certification, within 30 days of start date Nice If You Have: Knowledge of federal information security policies, standards, procedures, directives, frameworks, federal security authorizations, assessment, and risk management processes for enterprise systems Ability to install and deploy Forescout in a customer environment Ability to integrate cybersecurity data using enterprise or custom tools data aggregation and analysis tools, including Splunk Ability to provide support in a Tier II IT operations and maintenance role, including ticket work information updates, issue responses, and remediation Ability to be a self-starter, work without considerable direction, and work with a team Possession of excellent verbal and written communication skills, including for coordinating efforts and establishing customer relations Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
09/17/2026
Full time
Job Description Job Description On our expert team, you'll perform work focused on implementing and operating next generation security solutions for government and commercial clients. You'll perform hands-on evaluation, implementation, and operation of leading security cyber defense tools and technologies, and apply in-depth defense strategies to large and complex networks to rapidly identify vulnerabilities and threats, prioritize response actions, and develop effective countermeasures. You'll apply thought leadership in a highly collaborative and innovative work environment to solve complex security challenges. You will lead a team as they engineer solutions to complex challenges for customers using knowledge network engineering, Active Directory, and system administration. In this role, you'll closely impact mission success, protecting data and networks from malicious payloads and actors. With mentoring, challenging hands-on problem-solving, and opportunities to learn new tools and skills, we focus on growing as a team to make the best solutions for our customers. Work with us as we secure and protect our nation's most sensitive capabilities. What You'll Work On: Develop relationships quickly and easily with other teams, communicating the complexities of security with a wide variety of audiences, including senior management. Manage infrastructure and cybersecurity controls, including enhanced detection and vulnerability capabilities and improved event correlation in large enterprises. Contribute to risk and vulnerability assessments in network, system, and application areas, and leverage big data analytics and traditional security event types to identify advanced threats or indicators of compromise. Requirements Experience with the deployment or daily maintenance of Forescout CounterACT appliances 5+ years of experience performing systems administration for Windows or Linux, including performing basic troubleshooting and installation or configuration, monitoring system performance or availability, and performing security upgrades Experience architecting and designing IP networks, including developing and documenting network topologies Experience with network engineering, including physical or logical such as installation and activation of ports, configuration of switches, and LANS, VLANS, and network FW, or appliances or network administration services such as Active Directory, Guests LANS, and domain management Knowledge of multi-domain architectures, including data center, WAN, and LAN in virtualized architectures Active TS/SCI clearance; willingness to take a polygraph exam Associate's degree and 10+ years of experience supporting IT projects and activities, Bachelor's degree and 8+ years of experience supporting IT projects and activities, or Master's degree and 6+ years of experience supporting IT projects and activities DoD 8570 IAT Level II Certification such as Security+ CE, CCNA-Security, GSEC, SSCP, CySA+, GICSP, or CND Certification Ability to obtain a DoD 8570 Cybersecurity Service Provider - Infrastructure Support Certification such as CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND Certification, within 30 days of start date Nice If You Have: Knowledge of federal information security policies, standards, procedures, directives, frameworks, federal security authorizations, assessment, and risk management processes for enterprise systems Ability to install and deploy Forescout in a customer environment Ability to integrate cybersecurity data using enterprise or custom tools data aggregation and analysis tools, including Splunk Ability to provide support in a Tier II IT operations and maintenance role, including ticket work information updates, issue responses, and remediation Ability to be a self-starter, work without considerable direction, and work with a team Possession of excellent verbal and written communication skills, including for coordinating efforts and establishing customer relations Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
Job Description Job Description Job Title: ServiceNow Knowledge Management Type: 9-month Contract Compensation: $64.39 per hour Work Model: Hybrid ServiceNow Knowledge Management Consultant We are seeking an experienced ServiceNow Knowledge Management Consultant to help establish and mature a new ServiceNow Knowledge Management environment. This role will be part of the Knowledge Management team and will play a key role in building a centralized, scalable knowledge base that supports both internal users and external partners. This is an exciting opportunity to help shape a growing ServiceNow Knowledge Management function from the ground up. The ideal candidate will bring hands-on experience with ServiceNow Knowledge Management, knowledge governance, content strategy, workflow development, and stakeholder engagement. Responsibilities Own and mature the ServiceNow Knowledge Management (Knowledge Base) environment. Create, organize, and maintain documentation that supports internal users and external plan partners. Migrate existing content into ServiceNow and develop new knowledge content as needed. Establish knowledge management standards, templates, workflows, and governance processes. Define content ownership, review cycles, and ongoing maintenance practices. Create and organize repositories and structures to support knowledge accessibility and usability. Support ServiceNow Knowledge Management module configurations and related customizations. Leverage ServiceNow capabilities to improve self-service experiences, answer user questions, and reduce support ticket volume. Develop documentation to support business processes being consolidated into ServiceNow. Partner with cross-functional stakeholders to understand business challenges, align priorities, and drive adoption of knowledge management practices. Communicate processes, recommendations, and progress updates to leadership and key stakeholders. Champion a customer-focused approach by ensuring information is accurate, current, and easily accessible. Track the effectiveness of knowledge management initiatives and recommend continuous improvements. Required Qualifications Bachelor's degree in Marketing, Business, Design Strategy, or a related field, or equivalent combination of education and experience. 5+ years of ServiceNow experience. Hands-on experience with ServiceNow Knowledge Management and Knowledge Base functionality. Experience establishing and managing knowledge management frameworks, processes, and governance. Experience creating content standards, templates, workflows, and review processes. Strong technical content management and documentation skills. Excellent communication, presentation, and stakeholder management skills. Ability to work independently while collaborating across multiple teams and levels of the organization. Preferred Qualifications Knowledge Management Institute (KMI) certifications or other knowledge management certifications. ServiceNow certifications. Experience implementing or maturing enterprise knowledge management programs. Human-centered design, customer experience, product strategy, or process improvement experience. Healthcare industry experience is welcome but not required. Environment ServiceNow is a relatively new platform within the organization. Several processes and tools are being consolidated into ServiceNow. The initial focus will be internal-facing knowledge content, with expansion to external-facing content over time. Opportunity to establish and influence long-term knowledge management practices within the organization. What Success Looks Like The successful consultant will bring structure and governance to the organization's ServiceNow Knowledge Base by implementing templates and workflows, organizing and migrating content, establishing ownership and review processes, and creating a seamless knowledge experience for end users. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
09/17/2026
Full time
Job Description Job Description Job Title: ServiceNow Knowledge Management Type: 9-month Contract Compensation: $64.39 per hour Work Model: Hybrid ServiceNow Knowledge Management Consultant We are seeking an experienced ServiceNow Knowledge Management Consultant to help establish and mature a new ServiceNow Knowledge Management environment. This role will be part of the Knowledge Management team and will play a key role in building a centralized, scalable knowledge base that supports both internal users and external partners. This is an exciting opportunity to help shape a growing ServiceNow Knowledge Management function from the ground up. The ideal candidate will bring hands-on experience with ServiceNow Knowledge Management, knowledge governance, content strategy, workflow development, and stakeholder engagement. Responsibilities Own and mature the ServiceNow Knowledge Management (Knowledge Base) environment. Create, organize, and maintain documentation that supports internal users and external plan partners. Migrate existing content into ServiceNow and develop new knowledge content as needed. Establish knowledge management standards, templates, workflows, and governance processes. Define content ownership, review cycles, and ongoing maintenance practices. Create and organize repositories and structures to support knowledge accessibility and usability. Support ServiceNow Knowledge Management module configurations and related customizations. Leverage ServiceNow capabilities to improve self-service experiences, answer user questions, and reduce support ticket volume. Develop documentation to support business processes being consolidated into ServiceNow. Partner with cross-functional stakeholders to understand business challenges, align priorities, and drive adoption of knowledge management practices. Communicate processes, recommendations, and progress updates to leadership and key stakeholders. Champion a customer-focused approach by ensuring information is accurate, current, and easily accessible. Track the effectiveness of knowledge management initiatives and recommend continuous improvements. Required Qualifications Bachelor's degree in Marketing, Business, Design Strategy, or a related field, or equivalent combination of education and experience. 5+ years of ServiceNow experience. Hands-on experience with ServiceNow Knowledge Management and Knowledge Base functionality. Experience establishing and managing knowledge management frameworks, processes, and governance. Experience creating content standards, templates, workflows, and review processes. Strong technical content management and documentation skills. Excellent communication, presentation, and stakeholder management skills. Ability to work independently while collaborating across multiple teams and levels of the organization. Preferred Qualifications Knowledge Management Institute (KMI) certifications or other knowledge management certifications. ServiceNow certifications. Experience implementing or maturing enterprise knowledge management programs. Human-centered design, customer experience, product strategy, or process improvement experience. Healthcare industry experience is welcome but not required. Environment ServiceNow is a relatively new platform within the organization. Several processes and tools are being consolidated into ServiceNow. The initial focus will be internal-facing knowledge content, with expansion to external-facing content over time. Opportunity to establish and influence long-term knowledge management practices within the organization. What Success Looks Like The successful consultant will bring structure and governance to the organization's ServiceNow Knowledge Base by implementing templates and workflows, organizing and migrating content, establishing ownership and review processes, and creating a seamless knowledge experience for end users. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
Job Description Job Description Software Packaging Engineer 6 month+ Contract Hybrid, 3 days/week onsite in Vienna, VA W2 Hourly Rate: $60/hr. range Description We are seeking an experienced Software Packaging Engineer contractor to support our client's EUC Software Delivery Enhancements Project, a strategic initiative focused on modernizing software packaging and application delivery across the enterprise. The primary objective of this role is to assess, package, test, and deploy our existing portfolio of enterprise applications using Liquidware FlexApp application layering technology. The engineer will work closely with End User Computing (EUC), Engineering, Infrastructure, Security, and Business stakeholders to transform traditionally installed applications into virtualized FlexApp packages that improve application delivery, reduce operational complexity, and support both Virtual Desktop Infrastructure (VDI) and physical Windows environments. This position requires extensive experience in software packaging, application deployment, troubleshooting, and lifecycle management, with a strong preference for candidates who have experience with Liquidware FlexApp application layering. Responsibilities Software Packaging & FlexApp Migration Application Testing & Validation Software Deployment & Administration Engineering & Operational Support Required Qualifications 3+ years of Software Packaging Engineering experience Experience packaging enterprise software in Windows environments Strong knowledge of MSI packaging, application repackaging, and deployment technologies Experience with Microsoft Endpoint Configuration Manager (MECM) Proficiency with PowerShell scripting and application automation Experience troubleshooting application installation and compatibility issues Familiarity with application lifecycle management and software delivery processes Strong analytical and problem-solving skills Excellent communication and technical documentation skills Ability to work independently and collaboratively across multiple technical teams Preferred Qualifications Experience creating and managing FlexApp virtualized apps and packaging workflows Experience supporting Virtual Desktop Infrastructure (VDI) environments Experience with application virtualization and layering technologies Experience with InstallShield or similar packaging tools Familiarity with profile management and user environment management solutions Experience with Splunk, UberAgent, or endpoint monitoring tools Experience with software delivery modernization initiatives System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
09/17/2026
Full time
Job Description Job Description Software Packaging Engineer 6 month+ Contract Hybrid, 3 days/week onsite in Vienna, VA W2 Hourly Rate: $60/hr. range Description We are seeking an experienced Software Packaging Engineer contractor to support our client's EUC Software Delivery Enhancements Project, a strategic initiative focused on modernizing software packaging and application delivery across the enterprise. The primary objective of this role is to assess, package, test, and deploy our existing portfolio of enterprise applications using Liquidware FlexApp application layering technology. The engineer will work closely with End User Computing (EUC), Engineering, Infrastructure, Security, and Business stakeholders to transform traditionally installed applications into virtualized FlexApp packages that improve application delivery, reduce operational complexity, and support both Virtual Desktop Infrastructure (VDI) and physical Windows environments. This position requires extensive experience in software packaging, application deployment, troubleshooting, and lifecycle management, with a strong preference for candidates who have experience with Liquidware FlexApp application layering. Responsibilities Software Packaging & FlexApp Migration Application Testing & Validation Software Deployment & Administration Engineering & Operational Support Required Qualifications 3+ years of Software Packaging Engineering experience Experience packaging enterprise software in Windows environments Strong knowledge of MSI packaging, application repackaging, and deployment technologies Experience with Microsoft Endpoint Configuration Manager (MECM) Proficiency with PowerShell scripting and application automation Experience troubleshooting application installation and compatibility issues Familiarity with application lifecycle management and software delivery processes Strong analytical and problem-solving skills Excellent communication and technical documentation skills Ability to work independently and collaboratively across multiple technical teams Preferred Qualifications Experience creating and managing FlexApp virtualized apps and packaging workflows Experience supporting Virtual Desktop Infrastructure (VDI) environments Experience with application virtualization and layering technologies Experience with InstallShield or similar packaging tools Familiarity with profile management and user environment management solutions Experience with Splunk, UberAgent, or endpoint monitoring tools Experience with software delivery modernization initiatives System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
Job Description Job Description Job Title: A/V Lead System Integrator Location: Washington, DC Type: Direct Hire Work Model: Onsite - onsite Security Clearance: US Citizenship and ability to obtain a public trust or higher Responsibilities Lead the design, integration, configuration, and sustainment of enterprise A/V and conferencing systems across all CLIENT facilities Manage and maintain conference room technology, digital signage systems, and executive briefing environments to ensure reliable, high-quality operation Oversee integration of A/V systems with CLIENT's enterprise IT infrastructure, including Microsoft Teams Rooms, network connectivity, and endpoint management Lead planning and execution of A/V infrastructure upgrades, refreshes, and new installations Develop and maintain A/V system architecture documentation, diagrams, and configuration records Evaluate emerging A/V technologies and recommend solutions that align with CLIENT's enterprise environment and mission needs Provide direct, hands-on support for executive-level meetings, briefings, and high-priority events, ensuring seamless A/V performance Coordinate with CLIENT leadership, executive staff, and event coordinators to understand requirements and prepare A/V systems in advance of scheduled engagements Serve as the on-site technical lead for executive briefing center operations and high-visibility events Maintain on-call availability outside core business hours to support executive engagements and priority events as needed Develop and execute pre-event testing and validation procedures to minimize the risk of service interruptions Serve as the primary escalation point for all A/V-related incidents, ensuring timely and effective resolution Diagnose and resolve complex A/V system failures, integration issues, and performance problems independently Coordinate with network, Microsoft infrastructure, and NOC teams to resolve cross-domain A/V incidents Manage the A/V incident lifecycle in the Government ITSM platform, ensuring accurate and complete records Develop and maintain A/V troubleshooting runbooks, escalation procedures, and knowledge base articles Lead, mentor, and supervise A/V systems integration team members Assign and prioritize work across the A/V team in alignment with Sprint commitments and operational priorities Ensure team members are cross-trained and capable of supporting all A/V functions to maintain coverage continuity Conduct quality reviews of team members' work to ensure accuracy, completeness, and adherence to standards Support recruitment, onboarding, and professional development of A/V team personnel Lead integration and administration of Microsoft Teams Rooms and related conferencing technologies across CLIENT facilities Coordinate with the Microsoft Infrastructure team to ensure proper configuration, licensing, and management of Teams-based A/V endpoints Support troubleshooting and resolution of Microsoft Teams-related A/V issues in collaboration with the Microsoft Infrastructure team Stay current on Microsoft Teams Rooms updates, features, and best practices, applying improvements to CLIENT's environment as appropriate Requirements Minimum 6-8 years of hands-on enterprise A/V systems integration and operations experience Demonstrated experience designing, integrating, and managing enterprise-scale A/V environments, including conference room technology, digital signage, and executive briefing systems Proven experience supporting executive-level engagements and high-visibility events in a professional environment Experience integrating A/V systems with Microsoft Teams Rooms and enterprise collaboration platforms Experience in a Federal or private-sector enterprise environment of comparable scale, complexity, and security posture Demonstrated experience leading or supervising A/V technical teams Expert-level proficiency in: Enterprise A/V system design, integration, and operations Conference room technology (e.g., Crestron, Extron, Poly, Cisco, Logitech) Digital signage systems and management platforms Microsoft Teams Rooms configuration and management A/V over IP technologies and transport protocols Display technologies (LED, LCD, projection systems) Audio systems (DSP configuration, microphone arrays, speaker systems) Strong working knowledge of: Enterprise network fundamentals relevant to A/V systems (VLANs, QoS, multicast) Microsoft 365 and Teams administration as it relates to A/V endpoints ITSM platforms (e.g., ServiceNow) IT security principles applicable to A/V systems ITIL 4 change and incident management practices Certified Technology Specialist (CTS) - AVIXA (required) CTS-I (Certified Technology Specialist - Installation) (required) CTS-D (Certified Technology Specialist - Design) (strongly preferred) Additional preferred certifications: Crestron Certified Programmer or equivalent manufacturer certification, Microsoft Teams Rooms certification or equivalent, Extron Control Professional certification, CompTIA Security+ or equivalent System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
09/17/2026
Full time
Job Description Job Description Job Title: A/V Lead System Integrator Location: Washington, DC Type: Direct Hire Work Model: Onsite - onsite Security Clearance: US Citizenship and ability to obtain a public trust or higher Responsibilities Lead the design, integration, configuration, and sustainment of enterprise A/V and conferencing systems across all CLIENT facilities Manage and maintain conference room technology, digital signage systems, and executive briefing environments to ensure reliable, high-quality operation Oversee integration of A/V systems with CLIENT's enterprise IT infrastructure, including Microsoft Teams Rooms, network connectivity, and endpoint management Lead planning and execution of A/V infrastructure upgrades, refreshes, and new installations Develop and maintain A/V system architecture documentation, diagrams, and configuration records Evaluate emerging A/V technologies and recommend solutions that align with CLIENT's enterprise environment and mission needs Provide direct, hands-on support for executive-level meetings, briefings, and high-priority events, ensuring seamless A/V performance Coordinate with CLIENT leadership, executive staff, and event coordinators to understand requirements and prepare A/V systems in advance of scheduled engagements Serve as the on-site technical lead for executive briefing center operations and high-visibility events Maintain on-call availability outside core business hours to support executive engagements and priority events as needed Develop and execute pre-event testing and validation procedures to minimize the risk of service interruptions Serve as the primary escalation point for all A/V-related incidents, ensuring timely and effective resolution Diagnose and resolve complex A/V system failures, integration issues, and performance problems independently Coordinate with network, Microsoft infrastructure, and NOC teams to resolve cross-domain A/V incidents Manage the A/V incident lifecycle in the Government ITSM platform, ensuring accurate and complete records Develop and maintain A/V troubleshooting runbooks, escalation procedures, and knowledge base articles Lead, mentor, and supervise A/V systems integration team members Assign and prioritize work across the A/V team in alignment with Sprint commitments and operational priorities Ensure team members are cross-trained and capable of supporting all A/V functions to maintain coverage continuity Conduct quality reviews of team members' work to ensure accuracy, completeness, and adherence to standards Support recruitment, onboarding, and professional development of A/V team personnel Lead integration and administration of Microsoft Teams Rooms and related conferencing technologies across CLIENT facilities Coordinate with the Microsoft Infrastructure team to ensure proper configuration, licensing, and management of Teams-based A/V endpoints Support troubleshooting and resolution of Microsoft Teams-related A/V issues in collaboration with the Microsoft Infrastructure team Stay current on Microsoft Teams Rooms updates, features, and best practices, applying improvements to CLIENT's environment as appropriate Requirements Minimum 6-8 years of hands-on enterprise A/V systems integration and operations experience Demonstrated experience designing, integrating, and managing enterprise-scale A/V environments, including conference room technology, digital signage, and executive briefing systems Proven experience supporting executive-level engagements and high-visibility events in a professional environment Experience integrating A/V systems with Microsoft Teams Rooms and enterprise collaboration platforms Experience in a Federal or private-sector enterprise environment of comparable scale, complexity, and security posture Demonstrated experience leading or supervising A/V technical teams Expert-level proficiency in: Enterprise A/V system design, integration, and operations Conference room technology (e.g., Crestron, Extron, Poly, Cisco, Logitech) Digital signage systems and management platforms Microsoft Teams Rooms configuration and management A/V over IP technologies and transport protocols Display technologies (LED, LCD, projection systems) Audio systems (DSP configuration, microphone arrays, speaker systems) Strong working knowledge of: Enterprise network fundamentals relevant to A/V systems (VLANs, QoS, multicast) Microsoft 365 and Teams administration as it relates to A/V endpoints ITSM platforms (e.g., ServiceNow) IT security principles applicable to A/V systems ITIL 4 change and incident management practices Certified Technology Specialist (CTS) - AVIXA (required) CTS-I (Certified Technology Specialist - Installation) (required) CTS-D (Certified Technology Specialist - Design) (strongly preferred) Additional preferred certifications: Crestron Certified Programmer or equivalent manufacturer certification, Microsoft Teams Rooms certification or equivalent, Extron Control Professional certification, CompTIA Security+ or equivalent System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
09/17/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Job Description Job Description Overview Configuration Manager WORK LOCATION: Hanscom AFB, MA (In Office/On Base 3 days a week) SALARY RANGE: $115,000 - $135,000 depending on experience, certifications, and qualifications JOB STATUS: Full-time; salaried SECURITY CLEARANCE: MUST have an active Secret security clearance Astrion has an exciting opportunity for a Configuration Manager to support the Survivable Airborne Operations Center (SAOC) Division at Hanscom AFB, MA. The SAOC program is a Major Defense Acquisition Program tasked with leading the development and delivery of the replacement fleet for the E-4B National Airborne Operations (NAOC). Responsibilities Responsible for maintaining technical baselines, especially software baselines, of USAF systems in accordance with Dept of Defense and USAF guidance. Design, develop, and establish configuration management documentation based on prescribed standards, program requirements, and conventional best practices. Prepare documentation for, coordinate, and lead Configuration Control Boards. Conduct closeout actions and archive all CM documentation. Report CCB status to leadership. Assist in preparing and reviewing program/project documentation, e.g. Requests for Proposals (RFPs), Statement Of Objectives (SOOs), Statements-of-Work (SOWs), Performance Works Statements (PWS), System/Technical Requirements Documents (SRD/TRD), Contract Data Requirements Lists (CDRL), AF Form 1067s, etc. and assist in source selections for systems. Review and update CM plans periodically in accordance with USAF guidance. Develop process, then maintain and standardize technical performance matrices to include capturing update steps, configuration control considerations, and approval process. Develop process documents. Maintain configuration control of assessments developed by the technical team. Qualifications Experience on Dept of Defense or Air Force acquisition programs is highly desired. Experience with Configuration Management tools. Demonstrated characteristics of a self-starter who is able to work independently and effectively interact with program team members and senior leadership.
09/17/2026
Full time
Job Description Job Description Overview Configuration Manager WORK LOCATION: Hanscom AFB, MA (In Office/On Base 3 days a week) SALARY RANGE: $115,000 - $135,000 depending on experience, certifications, and qualifications JOB STATUS: Full-time; salaried SECURITY CLEARANCE: MUST have an active Secret security clearance Astrion has an exciting opportunity for a Configuration Manager to support the Survivable Airborne Operations Center (SAOC) Division at Hanscom AFB, MA. The SAOC program is a Major Defense Acquisition Program tasked with leading the development and delivery of the replacement fleet for the E-4B National Airborne Operations (NAOC). Responsibilities Responsible for maintaining technical baselines, especially software baselines, of USAF systems in accordance with Dept of Defense and USAF guidance. Design, develop, and establish configuration management documentation based on prescribed standards, program requirements, and conventional best practices. Prepare documentation for, coordinate, and lead Configuration Control Boards. Conduct closeout actions and archive all CM documentation. Report CCB status to leadership. Assist in preparing and reviewing program/project documentation, e.g. Requests for Proposals (RFPs), Statement Of Objectives (SOOs), Statements-of-Work (SOWs), Performance Works Statements (PWS), System/Technical Requirements Documents (SRD/TRD), Contract Data Requirements Lists (CDRL), AF Form 1067s, etc. and assist in source selections for systems. Review and update CM plans periodically in accordance with USAF guidance. Develop process, then maintain and standardize technical performance matrices to include capturing update steps, configuration control considerations, and approval process. Develop process documents. Maintain configuration control of assessments developed by the technical team. Qualifications Experience on Dept of Defense or Air Force acquisition programs is highly desired. Experience with Configuration Management tools. Demonstrated characteristics of a self-starter who is able to work independently and effectively interact with program team members and senior leadership.
Job Description Job Description On our expert team, you'll perform work focused on implementing and operating next generation security solutions for government and commercial clients. You'll perform hands-on evaluation, implementation, and operation of leading security cyber defense tools and technologies, and apply in-depth defense strategies to large and complex networks to rapidly identify vulnerabilities and threats, prioritize response actions, and develop effective countermeasures. You'll apply thought leadership in a highly collaborative and innovative work environment to solve complex security challenges. You will lead a team as they engineer solutions to complex challenges for customers using knowledge network engineering, Active Directory, and system administration. In this role, you'll closely impact mission success, protecting data and networks from malicious payloads and actors. With mentoring, challenging hands-on problem-solving, and opportunities to learn new tools and skills, we focus on growing as a team to make the best solutions for our customers. Work with us as we secure and protect our nation's most sensitive capabilities. What You'll Work On: Develop relationships quickly and easily with other teams, communicating the complexities of security with a wide variety of audiences, including senior management. Manage infrastructure and cybersecurity controls, including enhanced detection and vulnerability capabilities and improved event correlation in large enterprises. Contribute to risk and vulnerability assessments in network, system, and application areas, and leverage big data analytics and traditional security event types to identify advanced threats or indicators of compromise. Requirements Experience with the deployment or daily maintenance of Forescout CounterACT appliances 5+ years of experience performing systems administration for Windows or Linux, including performing basic troubleshooting and installation or configuration, monitoring system performance or availability, and performing security upgrades Experience architecting and designing IP networks, including developing and documenting network topologies Experience with network engineering, including physical or logical such as installation and activation of ports, configuration of switches, and LANS, VLANS, and network FW, or appliances or network administration services such as Active Directory, Guests LANS, and domain management Knowledge of multi-domain architectures, including data center, WAN, and LAN in virtualized architectures Active TS/SCI clearance; willingness to take a polygraph exam Associate's degree and 10+ years of experience supporting IT projects and activities, Bachelor's degree and 8+ years of experience supporting IT projects and activities, or Master's degree and 6+ years of experience supporting IT projects and activities DoD 8570 IAT Level II Certification such as Security+ CE, CCNA-Security, GSEC, SSCP, CySA+, GICSP, or CND Certification Ability to obtain a DoD 8570 Cybersecurity Service Provider - Infrastructure Support Certification such as CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND Certification, within 30 days of start date Nice If You Have: Knowledge of federal information security policies, standards, procedures, directives, frameworks, federal security authorizations, assessment, and risk management processes for enterprise systems Ability to install and deploy Forescout in a customer environment Ability to integrate cybersecurity data using enterprise or custom tools data aggregation and analysis tools, including Splunk Ability to provide support in a Tier II IT operations and maintenance role, including ticket work information updates, issue responses, and remediation Ability to be a self-starter, work without considerable direction, and work with a team Possession of excellent verbal and written communication skills, including for coordinating efforts and establishing customer relations Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
09/17/2026
Full time
Job Description Job Description On our expert team, you'll perform work focused on implementing and operating next generation security solutions for government and commercial clients. You'll perform hands-on evaluation, implementation, and operation of leading security cyber defense tools and technologies, and apply in-depth defense strategies to large and complex networks to rapidly identify vulnerabilities and threats, prioritize response actions, and develop effective countermeasures. You'll apply thought leadership in a highly collaborative and innovative work environment to solve complex security challenges. You will lead a team as they engineer solutions to complex challenges for customers using knowledge network engineering, Active Directory, and system administration. In this role, you'll closely impact mission success, protecting data and networks from malicious payloads and actors. With mentoring, challenging hands-on problem-solving, and opportunities to learn new tools and skills, we focus on growing as a team to make the best solutions for our customers. Work with us as we secure and protect our nation's most sensitive capabilities. What You'll Work On: Develop relationships quickly and easily with other teams, communicating the complexities of security with a wide variety of audiences, including senior management. Manage infrastructure and cybersecurity controls, including enhanced detection and vulnerability capabilities and improved event correlation in large enterprises. Contribute to risk and vulnerability assessments in network, system, and application areas, and leverage big data analytics and traditional security event types to identify advanced threats or indicators of compromise. Requirements Experience with the deployment or daily maintenance of Forescout CounterACT appliances 5+ years of experience performing systems administration for Windows or Linux, including performing basic troubleshooting and installation or configuration, monitoring system performance or availability, and performing security upgrades Experience architecting and designing IP networks, including developing and documenting network topologies Experience with network engineering, including physical or logical such as installation and activation of ports, configuration of switches, and LANS, VLANS, and network FW, or appliances or network administration services such as Active Directory, Guests LANS, and domain management Knowledge of multi-domain architectures, including data center, WAN, and LAN in virtualized architectures Active TS/SCI clearance; willingness to take a polygraph exam Associate's degree and 10+ years of experience supporting IT projects and activities, Bachelor's degree and 8+ years of experience supporting IT projects and activities, or Master's degree and 6+ years of experience supporting IT projects and activities DoD 8570 IAT Level II Certification such as Security+ CE, CCNA-Security, GSEC, SSCP, CySA+, GICSP, or CND Certification Ability to obtain a DoD 8570 Cybersecurity Service Provider - Infrastructure Support Certification such as CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND Certification, within 30 days of start date Nice If You Have: Knowledge of federal information security policies, standards, procedures, directives, frameworks, federal security authorizations, assessment, and risk management processes for enterprise systems Ability to install and deploy Forescout in a customer environment Ability to integrate cybersecurity data using enterprise or custom tools data aggregation and analysis tools, including Splunk Ability to provide support in a Tier II IT operations and maintenance role, including ticket work information updates, issue responses, and remediation Ability to be a self-starter, work without considerable direction, and work with a team Possession of excellent verbal and written communication skills, including for coordinating efforts and establishing customer relations Benefits Essential Network Security (ENS) Solutions, LLC is a service-disabled veteran owned, highly regarded IT consulting and management firm. ENS consults for the Department of Defense (DoD) and Intelligence Community (IC) providing innovative solutions in the core competency area of Identity, Credential and Access Management (ICAM), Software Development, Cyber and Network Security, System Engineering, Program/Project Management, IT support, Solutions, and Services that yield enduring results. Our strong technical and management experts have been able to maintain a standard of excellence in their relationships while delivering innovative, scalable and collaborative infrastructure to our clients. Why ENS? Free Platinum-Level Medical/Dental/Vision coverage, 100% paid for by ENS 401k Contribution from Day 1 PTO + 11 Paid Federal Holidays Long & Short Term Disability Insurance Group Term Life Insurance Tuition, Certification & Professional Development Assistance Workers' Compensation Relocation Assistance Candidate AI Usage Policy AI tools are an important part of daily work at ENS Solutions, and we are committed to their responsible and ethical use. To ensure a fair and equitable candidate evaluation based on individual skills, knowledge, and experience, candidates are not permitted to use artificial intelligence or other assistive tools during interviews, whether in person or virtual, unless explicit permission has been granted in advance.
Job Description Job Description Required Qualifications Network Technician / Data Center Support • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education. 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers. Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. Other related tasks required: Receive Hardware shipments for data center equipment landings Validation Purchase Order accuracy of Hardware received Unboxing and Recycling of materials Move Equipment from dock to staging areas and or to DC racks Installation or retrofitting of server racks - rail and shelving installation Power and network cable installation and cable management Scanning and Labeling of installed devices (network or server) Designate parts identified for spare part stock inventory Proper e-waste handling and disposal Equipment shipping and receiving as needed Provide Escort Service for vendors/techs Work Request Tasks from Service Now ticket system Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) Must be able to work independently as well as in teams of 3-4 and be flexible. Must be able to lift 35 lbs. solo. Must be willing to travel between buildings using personal car/foot. May be required to walk/sit/stand/crawl/kneel for extended periods. Must have excellent customer service skills and written/verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10. The job entails working in datacenters, networking rooms. Should be able to communicate by telephone, email, or face to face. Preferred Qualifications Experience in Structured Network Cabling Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation
09/17/2026
Full time
Job Description Job Description Required Qualifications Network Technician / Data Center Support • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education. 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers. Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. Other related tasks required: Receive Hardware shipments for data center equipment landings Validation Purchase Order accuracy of Hardware received Unboxing and Recycling of materials Move Equipment from dock to staging areas and or to DC racks Installation or retrofitting of server racks - rail and shelving installation Power and network cable installation and cable management Scanning and Labeling of installed devices (network or server) Designate parts identified for spare part stock inventory Proper e-waste handling and disposal Equipment shipping and receiving as needed Provide Escort Service for vendors/techs Work Request Tasks from Service Now ticket system Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) Must be able to work independently as well as in teams of 3-4 and be flexible. Must be able to lift 35 lbs. solo. Must be willing to travel between buildings using personal car/foot. May be required to walk/sit/stand/crawl/kneel for extended periods. Must have excellent customer service skills and written/verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10. The job entails working in datacenters, networking rooms. Should be able to communicate by telephone, email, or face to face. Preferred Qualifications Experience in Structured Network Cabling Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation
Job Description Job Description At Symspire, we've been in the business of helping save lives and property for more than 53 years. We are the largest and oldest family-owned Audio Video, Home Theater, Smart Home, and Security provider for residential and business customers in Tennessee. As a company we strive to make sure our team members feel like family because we know that they are our most important asset. AV Technician Overview Symspire is currently seeking an experienced Audio Video Technician in Nashville, TN. As the area's leading Systems Integrator, Symspire provides AV and IT design-build solutions to residential and commercial clients across the region. Our commitment to exceptional quality and customer satisfaction begins and ends with our people, and we're looking for candidates that share a desire for rapid and ongoing growth in their career with a company that strives for excellence every day. JOB SUMMARY Duties will include the installation and servicing of residential and commercial AV and automation systems, data/voice networks, structured cabling, CCTV and security. MINIMUM REQUIREMENTS Three or more years' experience as an Audio Video Technician working on residence and/or commercial projects. Experience in structured wiring termination, rack fabrication, setup, and calibration of audio/video equipment and automation control systems. Knowledge of signal flow for all aspects of audio/video and control systems, including switched networks and lighting control systems. Working knowledge of major control and automation systems including Control4, Crestron, and Lutron. Experience with computer systems, including Windows and MacOS, Microsoft Office suite, and related industry software. Ability to read and interpret technical drawings, specifications, and project scope of work. Excellent written and verbal communication skills. A professional appearance and demeanor always. Ability to lift/maneuver up to 75lbs and physical ability to frequently: bend, kneel, stand, and walk for extended periods of time. Proper use of hand/power tools, ladders, and other site safety equipment. Ability to pass a background check and drug screening as required. A valid driver's license. High School diploma or equivalent. Strong personal time management and problem solving skills. Desire and ability to work in a team-oriented environment. A commitment to continuing education in a fast-paced and always-changing industry. DESIRED SKILLS AND EXPERIENCE Working, specific knowledge of Control4 and/or Crestron systems, including basic configuration and troubleshooting. Understanding of data networks, including WAN/LAN, DHCP, switching/routing, WiFi, topologies, and various protocol standards. Documented industry certifications from major industry manufacturers and/or associations, such as Crestron, Control4, Lutron, CEDIA, InfoComm, Cisco, etc. Understanding and experience with VTC and DSP systems, including Biamp, ClearOne, Cisco, etc. BENEFITS INCLUDE: Medical, Dental & Vision Insurance Company Paid Long Term Disability Company Paid Life Insurance Vacation and Holidays 401K Supplemental Insurance through AFLAC Pre-Employment Drug Screen Required. Job Type: Full-time Pay: $25.00 - $35.00 per hour
09/17/2026
Full time
Job Description Job Description At Symspire, we've been in the business of helping save lives and property for more than 53 years. We are the largest and oldest family-owned Audio Video, Home Theater, Smart Home, and Security provider for residential and business customers in Tennessee. As a company we strive to make sure our team members feel like family because we know that they are our most important asset. AV Technician Overview Symspire is currently seeking an experienced Audio Video Technician in Nashville, TN. As the area's leading Systems Integrator, Symspire provides AV and IT design-build solutions to residential and commercial clients across the region. Our commitment to exceptional quality and customer satisfaction begins and ends with our people, and we're looking for candidates that share a desire for rapid and ongoing growth in their career with a company that strives for excellence every day. JOB SUMMARY Duties will include the installation and servicing of residential and commercial AV and automation systems, data/voice networks, structured cabling, CCTV and security. MINIMUM REQUIREMENTS Three or more years' experience as an Audio Video Technician working on residence and/or commercial projects. Experience in structured wiring termination, rack fabrication, setup, and calibration of audio/video equipment and automation control systems. Knowledge of signal flow for all aspects of audio/video and control systems, including switched networks and lighting control systems. Working knowledge of major control and automation systems including Control4, Crestron, and Lutron. Experience with computer systems, including Windows and MacOS, Microsoft Office suite, and related industry software. Ability to read and interpret technical drawings, specifications, and project scope of work. Excellent written and verbal communication skills. A professional appearance and demeanor always. Ability to lift/maneuver up to 75lbs and physical ability to frequently: bend, kneel, stand, and walk for extended periods of time. Proper use of hand/power tools, ladders, and other site safety equipment. Ability to pass a background check and drug screening as required. A valid driver's license. High School diploma or equivalent. Strong personal time management and problem solving skills. Desire and ability to work in a team-oriented environment. A commitment to continuing education in a fast-paced and always-changing industry. DESIRED SKILLS AND EXPERIENCE Working, specific knowledge of Control4 and/or Crestron systems, including basic configuration and troubleshooting. Understanding of data networks, including WAN/LAN, DHCP, switching/routing, WiFi, topologies, and various protocol standards. Documented industry certifications from major industry manufacturers and/or associations, such as Crestron, Control4, Lutron, CEDIA, InfoComm, Cisco, etc. Understanding and experience with VTC and DSP systems, including Biamp, ClearOne, Cisco, etc. BENEFITS INCLUDE: Medical, Dental & Vision Insurance Company Paid Long Term Disability Company Paid Life Insurance Vacation and Holidays 401K Supplemental Insurance through AFLAC Pre-Employment Drug Screen Required. Job Type: Full-time Pay: $25.00 - $35.00 per hour
Job Description Job Description Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Parental leave Training & development One of our clients in Fort Eustis, VA, needs an AV Technician for a permanent position. Position: AV Technician Location : Fort Eustis, VA Position Type: Permanent position Travel : N/A Job Description On-site direct AV/VTC support, including troubleshooting issues for a variety of AV/VTC equipment, including Cisco-based conferencing systems, as well as DISA's conference lines Support shall include day-to-day VTC setup, scheduling, troubleshooting, maintenance, replacement of equipment, installation of replacement equipment, in-call VTC support, and training on VTC equipment. Troubleshooting and creatively working around rooms that are "hard down" Configuration support will include building and maintaining drivers, updating existing firmware for preventative maintenance Support for customer requests, VTC meetings, and sessions across 10 different VTC rooms; equipment support for Cisco and Polycom VTC systems. Leveraging in-depth knowledge of the functionality of monitors, projectors, and videoconferencing systems Managing site inventory and spares with the use of a database Managing/completing Quarterly Preventive Maintenance project and weekly status reports Creating/resolving break-fix tickets by monitoring the client ticketing system Escalating large break-fix issues and workarounds to the VC Lead Technician Engaging the VC Lead on-site for large project deployments, floor renovations, and escalations Support shall extend across both NIPR and SIPR communication mediums. Support all Skype for Business VTC conferencing. Skype for Business support has the same operational requirements as Cisco and Polycom VTC's. Qualifications Required - Secret Security Clearance CTS Certification (must be able to obtain within 6 months of hire) Required - Security+ CE Certification (IAT Level II) 2+ years audio/visual experience desired Complete knowledge of intermediate-level Microsoft Teams functionality, hardware peripheral device implementation, and troubleshooting (Microphones and camera devices/drivers) Understanding of integrated AV signal paths (Scalers, Switchers, DAs, Extenders) for high-level troubleshooting. Excellent customer service and written/verbal communication skills. Requires knowledge of the Microsoft suite (Outlook, Excel, and Word primarily) and Windows Employee Benefits: Great Benefits: Paid time off, flexible work schedule, teleworking allowed, medical/dental/vision plan, 401 (k), and more. Tuition assistance for continuing or career-related education. Our cultural focus is on people and results - not bureaucracy. Ample opportunity for career growth - we promote from within Leadership takes a constructive interest in every team member's success. Work/Life Balance and flexible hours Be part of a close-knit team that works and plays together and helps one another succeed. You will not be micromanaged: plan, prioritize, schedule, and be accountable for your own tasks. Casual workplace An open-door policy with all management
09/17/2026
Full time
Job Description Job Description Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Parental leave Training & development One of our clients in Fort Eustis, VA, needs an AV Technician for a permanent position. Position: AV Technician Location : Fort Eustis, VA Position Type: Permanent position Travel : N/A Job Description On-site direct AV/VTC support, including troubleshooting issues for a variety of AV/VTC equipment, including Cisco-based conferencing systems, as well as DISA's conference lines Support shall include day-to-day VTC setup, scheduling, troubleshooting, maintenance, replacement of equipment, installation of replacement equipment, in-call VTC support, and training on VTC equipment. Troubleshooting and creatively working around rooms that are "hard down" Configuration support will include building and maintaining drivers, updating existing firmware for preventative maintenance Support for customer requests, VTC meetings, and sessions across 10 different VTC rooms; equipment support for Cisco and Polycom VTC systems. Leveraging in-depth knowledge of the functionality of monitors, projectors, and videoconferencing systems Managing site inventory and spares with the use of a database Managing/completing Quarterly Preventive Maintenance project and weekly status reports Creating/resolving break-fix tickets by monitoring the client ticketing system Escalating large break-fix issues and workarounds to the VC Lead Technician Engaging the VC Lead on-site for large project deployments, floor renovations, and escalations Support shall extend across both NIPR and SIPR communication mediums. Support all Skype for Business VTC conferencing. Skype for Business support has the same operational requirements as Cisco and Polycom VTC's. Qualifications Required - Secret Security Clearance CTS Certification (must be able to obtain within 6 months of hire) Required - Security+ CE Certification (IAT Level II) 2+ years audio/visual experience desired Complete knowledge of intermediate-level Microsoft Teams functionality, hardware peripheral device implementation, and troubleshooting (Microphones and camera devices/drivers) Understanding of integrated AV signal paths (Scalers, Switchers, DAs, Extenders) for high-level troubleshooting. Excellent customer service and written/verbal communication skills. Requires knowledge of the Microsoft suite (Outlook, Excel, and Word primarily) and Windows Employee Benefits: Great Benefits: Paid time off, flexible work schedule, teleworking allowed, medical/dental/vision plan, 401 (k), and more. Tuition assistance for continuing or career-related education. Our cultural focus is on people and results - not bureaucracy. Ample opportunity for career growth - we promote from within Leadership takes a constructive interest in every team member's success. Work/Life Balance and flexible hours Be part of a close-knit team that works and plays together and helps one another succeed. You will not be micromanaged: plan, prioritize, schedule, and be accountable for your own tasks. Casual workplace An open-door policy with all management
INFINITY SYSTEMS ENGINEERING LLC
Colorado Springs, Colorado
Job Description Job Description Infinity's niche in the aerospace and defense industry is specialized solutions that help bridge the gap between space and ground. This is no small task, and we owe our success to our team who help us fulfill our mission; to match people with their legacies for betterment of the world. There is always a place at Infinity for a motivated, capable individual seeking a career to better the world. We prioritize supporting our team through exceptional benefits, work-life balance, and structured career development. At Infinity, WE ARE MORE - now, come be more with us! Job Summary: We are seeking a highly organized and detail-oriented System Configuration Lead to oversee the lifecycle of our IT systems and software configurations. You will be the central authority on tracking system assets and enforcing configuration standards. The ideal candidate ensures all hardware, software, and documentation are accurately baseline-defined and seamlessly integrated. This position requires a self-motivated and driven professional, ready for engagement in a small team environment and willing to consider diverse task load. Key Responsibilities: Configuration Management: Establish and maintain robust configuration management policies, procedures, and strategies aligned with industry best practices. Asset & Data Tracking: Oversee initial data consolidation and stand-up of Configuration Management tracking tools, ensuring accurate recording and tracking of all Configuration Items (CIs), hardware components, and software versions. Change Control: Manage the change management process, ensuring all system changes, upgrades, and patches are properly documented, tested, and authorized before deployment. Audits & Compliance: Conduct regular configuration audits and compliance assessments to identify risks, validate data integrity, and ensure adherence to security and regulatory standards. Release Management: Support and improve the release installation process by automating software build and deployment strategies Stakeholder Collaboration: Facilitate configuration and change board meetings, prepare status reports, and maintain clear communication between cross-functional teams (Development, QA, IT Operations, and management). Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related technical field Experience: 3+ years of professional experience in configuration management, systems administration, or a closely related role within IT infrastructure Clearance Requirement: Active TS with SCI eligibility Required Technical Skills: Hands-on experience with configuration management tools (Jira, Version1, GitLab) Experience with CI/CD and software automation and deployment tools (Gradle, Maven, Nexus) Proficiency with version control and database management tools (e.g. Version 1, Git, GitLab) Strong working knowledge of Linux/Unix environments and scripting languages Required Soft Skills: Exceptional analytical thinking, problem-solving, and cross-functional communication abilities Work Environment/Physical Requirements: Office environment with occasional on-site work in data centers or with hardware systems. May require after-hours or weekend work to address critical system issues or deployments. Some travel may be necessary to support system installations or meet with stakeholders. Ability to work at a desk and operate a computer for extended periods. Occasional lifting of IT equipment or hardware components (up to 25 lbs). Work Schedule: This is a full-time position, typically working 40 hours per week. Overtime may be required depending on operational needs. Infinity Benefits: Great Company Culture. Infinity firmly believes that our success is due to the happiness and personal satisfaction of our employees. Health Benefits. 100% Company Paid monthly Medical and Dental premiums for you AND your family. Prepare for the Future. 401(k) company contribution, with free professional financial planning advisors Rest and Relaxation. Three weeks' Vacation - and we offer an annual company reward trip after one year of employment. Health and Wellness. We offer 48 hours of sick leave, in addition to your Vacation, as well as Flex-Spending options (Medical and Dependent Care) Work that Stays at Work. Genuine work/life balance and flexibility. We know our employees have lives outside of work and we support you in living them! Education and Professional Training Reimbursement. We support our employees career aspirations and growth through our Education Reimbursement Program! Profit Sharing Plan. Infinity's success is due to our employees which is why all eligible employees receive an annual payout based on our Profit-Sharing Plan. U.S. Citizenship is required. EOE including disability/vet To learn more about our company and benefits, please visit: Infinity Careers Application Deadline: This will be posted for a minimum of 30 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
09/17/2026
Full time
Job Description Job Description Infinity's niche in the aerospace and defense industry is specialized solutions that help bridge the gap between space and ground. This is no small task, and we owe our success to our team who help us fulfill our mission; to match people with their legacies for betterment of the world. There is always a place at Infinity for a motivated, capable individual seeking a career to better the world. We prioritize supporting our team through exceptional benefits, work-life balance, and structured career development. At Infinity, WE ARE MORE - now, come be more with us! Job Summary: We are seeking a highly organized and detail-oriented System Configuration Lead to oversee the lifecycle of our IT systems and software configurations. You will be the central authority on tracking system assets and enforcing configuration standards. The ideal candidate ensures all hardware, software, and documentation are accurately baseline-defined and seamlessly integrated. This position requires a self-motivated and driven professional, ready for engagement in a small team environment and willing to consider diverse task load. Key Responsibilities: Configuration Management: Establish and maintain robust configuration management policies, procedures, and strategies aligned with industry best practices. Asset & Data Tracking: Oversee initial data consolidation and stand-up of Configuration Management tracking tools, ensuring accurate recording and tracking of all Configuration Items (CIs), hardware components, and software versions. Change Control: Manage the change management process, ensuring all system changes, upgrades, and patches are properly documented, tested, and authorized before deployment. Audits & Compliance: Conduct regular configuration audits and compliance assessments to identify risks, validate data integrity, and ensure adherence to security and regulatory standards. Release Management: Support and improve the release installation process by automating software build and deployment strategies Stakeholder Collaboration: Facilitate configuration and change board meetings, prepare status reports, and maintain clear communication between cross-functional teams (Development, QA, IT Operations, and management). Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related technical field Experience: 3+ years of professional experience in configuration management, systems administration, or a closely related role within IT infrastructure Clearance Requirement: Active TS with SCI eligibility Required Technical Skills: Hands-on experience with configuration management tools (Jira, Version1, GitLab) Experience with CI/CD and software automation and deployment tools (Gradle, Maven, Nexus) Proficiency with version control and database management tools (e.g. Version 1, Git, GitLab) Strong working knowledge of Linux/Unix environments and scripting languages Required Soft Skills: Exceptional analytical thinking, problem-solving, and cross-functional communication abilities Work Environment/Physical Requirements: Office environment with occasional on-site work in data centers or with hardware systems. May require after-hours or weekend work to address critical system issues or deployments. Some travel may be necessary to support system installations or meet with stakeholders. Ability to work at a desk and operate a computer for extended periods. Occasional lifting of IT equipment or hardware components (up to 25 lbs). Work Schedule: This is a full-time position, typically working 40 hours per week. Overtime may be required depending on operational needs. Infinity Benefits: Great Company Culture. Infinity firmly believes that our success is due to the happiness and personal satisfaction of our employees. Health Benefits. 100% Company Paid monthly Medical and Dental premiums for you AND your family. Prepare for the Future. 401(k) company contribution, with free professional financial planning advisors Rest and Relaxation. Three weeks' Vacation - and we offer an annual company reward trip after one year of employment. Health and Wellness. We offer 48 hours of sick leave, in addition to your Vacation, as well as Flex-Spending options (Medical and Dependent Care) Work that Stays at Work. Genuine work/life balance and flexibility. We know our employees have lives outside of work and we support you in living them! Education and Professional Training Reimbursement. We support our employees career aspirations and growth through our Education Reimbursement Program! Profit Sharing Plan. Infinity's success is due to our employees which is why all eligible employees receive an annual payout based on our Profit-Sharing Plan. U.S. Citizenship is required. EOE including disability/vet To learn more about our company and benefits, please visit: Infinity Careers Application Deadline: This will be posted for a minimum of 30 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
Job Description Job Description Who are We? Field AI is transforming how robots interact with the real world. We are building risk-aware, reliable, and field-ready AI systems that address the most complex challenges in robotics, unlocking the full potential of embodied intelligence. We go beyond typical data-driven approaches or pure transformer-based architectures, and are charting a new course, with already-globally-deployed solutions delivering real-world results and rapidly improving models through real-field applications. Learn more at . About the Job At FieldAI , we're building autonomy for robots that operate in the real world, in harsh environments, and under challenging conditions where traditional sensing breaks down. We're looking for a Robotics Autonomy Engineer - Perception to own and advance perception capabilities for our federal autonomy programs. In this role, you will lead development of the perception stack for robots operating in unstructured terrains, taking responsibility for performance, robustness, and deployment on new platforms and sensor configurations. You'll work hands-on across software and hardware for integrating LiDAR, RADAR and multispectral, and sensing into production autonomy systems and delivering capabilities that directly support customers. What You Will Do 1. Build and Maintain Perception Systems Design, implement, and maintain perception systems for autonomous robots operating in real-world environments. Develop robust localization and mapping capabilities that perform reliably in unstructured, off-road, and field conditions. Continuously evaluate and improve perception performance through testing, iteration, and field validation. 2. Develop and Integrate Sensor-Based Perception Implement perception algorithms that fuse data from multiple sensors such as LiDAR, cameras, RADAR and inertial sensors. Support the integration of new sensing modalities and sensor configurations as robotic platforms evolve. Ensure perception software operates reliably across simulation and real-world deployments. 3. Deploy Perception Software on Real Robots Bring perception algorithms from development to deployment on physical robotic systems. Debug and resolve issues discovered during on-robot testing and field operations. Collaborate with autonomy, controls, and platform teams to ensure perception systems integrate cleanly into the full autonomy stack. 4. Improve System Robustness and Scalability Contribute to code quality, testing, and long-term maintainability of perception systems. Develop tools, metrics, and tests to monitor performance and catch regressions over time. Help scale perception solutions across multiple robots, environments, and missions. 5. Collaborate Across Teams Work closely with engineers, researchers, and operators to define perception requirements and deliver reliable solutions. Communicate technical designs, tradeoffs, and results clearly to both technical and non-technical stakeholders. Support field operations and customer demonstrations by ensuring perception systems are production-ready. What You Have PhD degree in Robotics, Computer Science, Electrical Engineering, or a related field or MS degree in a related field with 2+ years of industry or applied research experience, or BS degree in a related field with 4+ years of relevant experience. Strong background in robot perception, localization, and mapping (SLAM) for real-world robotic systems. Hands-on experience developing and deploying perception software in field robotics environments (not just simulation). Proficiency in modern robotics software development (C++, Python) and ROS/ROS2 based systems. Experience working with robot perception and state estimation (VIO, LIO, mapping, sensor fusion etc.). Ability to take ownership of complex subsystems, from design through field deployment and long-term maintenance. Comfort working close to hardware, including debugging sensor data, calibration, and real-world failures. Strong problem-solving skills and ability to operate independently in fast-moving, small teams. The Extras That Set You Apart Experience with thermal, LWIR, or multispectral passive sensing for robotic perception. Experience integrating and calibrating custom sensor rigs (e.g., stereo, thermal, or multi-LiDAR setups). Familiarity with CI/CD pipelines, performance regression testing, and benchmarking for perception systems. Experience aligning or unifying perception stacks across multiple platforms or product lines. Demonstrated leadership in research, field operations, or mentoring junior engineers and researchers. Knowledge of containerization (Docker, Kubernetes) and modern DevOps practices. Compensation The salary range for this role is $100,000-$200,000. The actual offer for this position will be based on factors such as relevant experience, competencies, certifications, and how well the candidate meets the qualifications outlined above. Part of our compensation package also includes full benefits, equity, and generous time. Field AI Onsite Work Philosophy At Field AI, we believe the most effective way to collaborate and solve complex challenges is by working together in person. This is a fully onsite role, and candidates will be expected to work from our Irvine, CA office. In-person engagement is essential to our success, and we offer flexible working hours to support focus and work-life balance. Why Join Field AI? We are solving one of the world's most complex challenges: deploying robots in unstructured, previously unknown environments. Our Field Foundational Models set a new standard in perception, planning, localization, and manipulation, ensuring our approach is explainable and safe for deployment. You will have the opportunity to work with a world-class team that thrives on creativity, resilience, and bold thinking. With a decade-long track record of deploying solutions in the field, winning DARPA challenge segments, and bringing expertise from organizations like DeepMind, NASA JPL, Boston Dynamics, NVIDIA, Amazon, Tesla Autopilot, Cruise Self-Driving, Zoox, Toyota Research Institute, and SpaceX, we are set to achieve our ambitious goals. Be Part of the Next Robotics Revolution To tackle such ambitious challenges, we need a team as unique as our vision - innovators who go beyond conventional methods and are eager to tackle tough, uncharted questions. We're seeking individuals who challenge the status quo, dive into uncharted territory, and bring interdisciplinary expertise. Our team requires not only top AI talent but also exceptional software developers, engineers, product designers, field deployment experts, and communicators. We are headquartered in always-sunny Irvine, Southern California and have US based and global teammates. Join us, shape the future, and be part of a fun, close-knit team on an exciting journey! We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. We are dedicated to fostering a diverse and inclusive workplace and encourage applicants from all backgrounds to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
09/17/2026
Full time
Job Description Job Description Who are We? Field AI is transforming how robots interact with the real world. We are building risk-aware, reliable, and field-ready AI systems that address the most complex challenges in robotics, unlocking the full potential of embodied intelligence. We go beyond typical data-driven approaches or pure transformer-based architectures, and are charting a new course, with already-globally-deployed solutions delivering real-world results and rapidly improving models through real-field applications. Learn more at . About the Job At FieldAI , we're building autonomy for robots that operate in the real world, in harsh environments, and under challenging conditions where traditional sensing breaks down. We're looking for a Robotics Autonomy Engineer - Perception to own and advance perception capabilities for our federal autonomy programs. In this role, you will lead development of the perception stack for robots operating in unstructured terrains, taking responsibility for performance, robustness, and deployment on new platforms and sensor configurations. You'll work hands-on across software and hardware for integrating LiDAR, RADAR and multispectral, and sensing into production autonomy systems and delivering capabilities that directly support customers. What You Will Do 1. Build and Maintain Perception Systems Design, implement, and maintain perception systems for autonomous robots operating in real-world environments. Develop robust localization and mapping capabilities that perform reliably in unstructured, off-road, and field conditions. Continuously evaluate and improve perception performance through testing, iteration, and field validation. 2. Develop and Integrate Sensor-Based Perception Implement perception algorithms that fuse data from multiple sensors such as LiDAR, cameras, RADAR and inertial sensors. Support the integration of new sensing modalities and sensor configurations as robotic platforms evolve. Ensure perception software operates reliably across simulation and real-world deployments. 3. Deploy Perception Software on Real Robots Bring perception algorithms from development to deployment on physical robotic systems. Debug and resolve issues discovered during on-robot testing and field operations. Collaborate with autonomy, controls, and platform teams to ensure perception systems integrate cleanly into the full autonomy stack. 4. Improve System Robustness and Scalability Contribute to code quality, testing, and long-term maintainability of perception systems. Develop tools, metrics, and tests to monitor performance and catch regressions over time. Help scale perception solutions across multiple robots, environments, and missions. 5. Collaborate Across Teams Work closely with engineers, researchers, and operators to define perception requirements and deliver reliable solutions. Communicate technical designs, tradeoffs, and results clearly to both technical and non-technical stakeholders. Support field operations and customer demonstrations by ensuring perception systems are production-ready. What You Have PhD degree in Robotics, Computer Science, Electrical Engineering, or a related field or MS degree in a related field with 2+ years of industry or applied research experience, or BS degree in a related field with 4+ years of relevant experience. Strong background in robot perception, localization, and mapping (SLAM) for real-world robotic systems. Hands-on experience developing and deploying perception software in field robotics environments (not just simulation). Proficiency in modern robotics software development (C++, Python) and ROS/ROS2 based systems. Experience working with robot perception and state estimation (VIO, LIO, mapping, sensor fusion etc.). Ability to take ownership of complex subsystems, from design through field deployment and long-term maintenance. Comfort working close to hardware, including debugging sensor data, calibration, and real-world failures. Strong problem-solving skills and ability to operate independently in fast-moving, small teams. The Extras That Set You Apart Experience with thermal, LWIR, or multispectral passive sensing for robotic perception. Experience integrating and calibrating custom sensor rigs (e.g., stereo, thermal, or multi-LiDAR setups). Familiarity with CI/CD pipelines, performance regression testing, and benchmarking for perception systems. Experience aligning or unifying perception stacks across multiple platforms or product lines. Demonstrated leadership in research, field operations, or mentoring junior engineers and researchers. Knowledge of containerization (Docker, Kubernetes) and modern DevOps practices. Compensation The salary range for this role is $100,000-$200,000. The actual offer for this position will be based on factors such as relevant experience, competencies, certifications, and how well the candidate meets the qualifications outlined above. Part of our compensation package also includes full benefits, equity, and generous time. Field AI Onsite Work Philosophy At Field AI, we believe the most effective way to collaborate and solve complex challenges is by working together in person. This is a fully onsite role, and candidates will be expected to work from our Irvine, CA office. In-person engagement is essential to our success, and we offer flexible working hours to support focus and work-life balance. Why Join Field AI? We are solving one of the world's most complex challenges: deploying robots in unstructured, previously unknown environments. Our Field Foundational Models set a new standard in perception, planning, localization, and manipulation, ensuring our approach is explainable and safe for deployment. You will have the opportunity to work with a world-class team that thrives on creativity, resilience, and bold thinking. With a decade-long track record of deploying solutions in the field, winning DARPA challenge segments, and bringing expertise from organizations like DeepMind, NASA JPL, Boston Dynamics, NVIDIA, Amazon, Tesla Autopilot, Cruise Self-Driving, Zoox, Toyota Research Institute, and SpaceX, we are set to achieve our ambitious goals. Be Part of the Next Robotics Revolution To tackle such ambitious challenges, we need a team as unique as our vision - innovators who go beyond conventional methods and are eager to tackle tough, uncharted questions. We're seeking individuals who challenge the status quo, dive into uncharted territory, and bring interdisciplinary expertise. Our team requires not only top AI talent but also exceptional software developers, engineers, product designers, field deployment experts, and communicators. We are headquartered in always-sunny Irvine, Southern California and have US based and global teammates. Join us, shape the future, and be part of a fun, close-knit team on an exciting journey! We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status. We are dedicated to fostering a diverse and inclusive workplace and encourage applicants from all backgrounds to apply. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description SMS has an immediate opening for Configuration Manager - Sr on our Cryptologic and Cyber Division (CCSD) Security team at our Lackland Air Force Base site in San Antonio, TX. Our team supports the CCSD by ensuring communications are secure and protected against Cyber threats while provide continuous access for authorized users. In this role, you will: Gather IT Requirements and provide analysis for IT related projects within the CCSD.?Receive, review, analyze, and process Communications Support Requirements Documents (CSRD) in accordance with the requested services or requirements and prepare for the Requirements Review Board (RRB). Since 1976, SMS has specialized in modernizing legacy IT and sustaining complex enterprise environments for federal agencies. With the goal of building long-term partnerships with our customers, we invest in our employees by providing the training, tools, and support they need to keep critical missions operational, improve performance, and reduce risk. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit . Submit your resume today! Job Responsibilities Perform requirements analysis and recommend IT solutions for submitted requirements. Work with the customer (Product Owner and other stakeholders as required) directly on a frequent basis to gather, refine and confirm requirements. Answer questions about the details of confirmed requirements. If new questions or issues arise, the Requirements Manager will work with the customer to verify, confirm, and/or request decisions when new questions or issues arise. Works with the IT Project Manager to ensure the PM is aware of changes to requirements, especially changes that impact the scope, schedule, or cost. Change/Configuration Management - Provide required information to the HNC-TO Requirements Review Board (RRB) and Configuration Control Board (CCB) to ensure that all necessary requirements are approved by each section. Site Surveys - The Contractor shall perform site surveys at required locations. The findings of the site survey and any actions required in preparation for system installation shall be documented and reported. Inquiries - Address technical inquiries, perform research, and interface with outside distributors, customers, and support organizations for IT related requirement issues. Technical Solutions - Support CCSD customers by interpreting IT requirements, gathering additional information, and providing technical sound solutions in accordance with CCSD and JBSA Lackland baseline configurations. Provide oversight of the Requirements Review Board (RRB) to ensure new requirements are within scope. Perform weekly reviews of overall projects, ensuring the proper assignment and involvement is accomplished. Provide input on project priorities based on customer need date and concurrence in HNC-TO CCB. Communicate with all other sections within HNC-TO and appropriate host base units, such as 502CS, 690th, AF JWICS, and NSA, ensuring baseline configurations are approved and appropriate IT assets are assigned and ready for deployment upon customer requirements and need dates. Quality Control/Quality Acceptance - Perform and monitor Quality Acceptance/Quality Control (QA/QC) program ensuring work within all HNC-TO sections meets HNC expectations. Attend weekly meetings to update Government leadership on status, issues, and resolutions as required. Assist Base Equipment Control Officer (BECO) with Asset Management. Provide software asset lifecycle management of HNC procured software, from procurement to retirement, which includes applications, license agreements, and software upgrades. Provide asset inventory and services that track the financial aspects of an asset to include cost and depreciation, Task Order management, leases, maintenance agreements and service Task Orders. Maintain software in accordance with DoD and Air Force instructions related to Unit Software License Manager. Perform USLM inventories as required and report to the Government Lead. Required Qualifications 5-8 years of directly related experience in requirements analysis, quality assurance, and quality control. Experience in supporting classified intelligence networks is a plus. Demonstrated a strong work ethic and ability and willingness to take on new challenges. Good communication and interpersonal skills. Ability to follow policies and procedures. Ability to communicate in a clear speaking voice as well as the ability to respond clearly to questions. Aptitude to address negative situations and resolve them in a positive manner. Certifications Required Bachelor's degree in computer science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience. IAT-II: Security+ CE, or SSCP Clearance Required Must hold an active DoD TS/SCI clearance or a Top Secret with the ability to obtain a SCI. Desired Qualifications Familiarity with the Microsoft Power Automate set of tools SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
09/17/2026
Full time
Job Description Job Description SMS has an immediate opening for Configuration Manager - Sr on our Cryptologic and Cyber Division (CCSD) Security team at our Lackland Air Force Base site in San Antonio, TX. Our team supports the CCSD by ensuring communications are secure and protected against Cyber threats while provide continuous access for authorized users. In this role, you will: Gather IT Requirements and provide analysis for IT related projects within the CCSD.?Receive, review, analyze, and process Communications Support Requirements Documents (CSRD) in accordance with the requested services or requirements and prepare for the Requirements Review Board (RRB). Since 1976, SMS has specialized in modernizing legacy IT and sustaining complex enterprise environments for federal agencies. With the goal of building long-term partnerships with our customers, we invest in our employees by providing the training, tools, and support they need to keep critical missions operational, improve performance, and reduce risk. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit . Submit your resume today! Job Responsibilities Perform requirements analysis and recommend IT solutions for submitted requirements. Work with the customer (Product Owner and other stakeholders as required) directly on a frequent basis to gather, refine and confirm requirements. Answer questions about the details of confirmed requirements. If new questions or issues arise, the Requirements Manager will work with the customer to verify, confirm, and/or request decisions when new questions or issues arise. Works with the IT Project Manager to ensure the PM is aware of changes to requirements, especially changes that impact the scope, schedule, or cost. Change/Configuration Management - Provide required information to the HNC-TO Requirements Review Board (RRB) and Configuration Control Board (CCB) to ensure that all necessary requirements are approved by each section. Site Surveys - The Contractor shall perform site surveys at required locations. The findings of the site survey and any actions required in preparation for system installation shall be documented and reported. Inquiries - Address technical inquiries, perform research, and interface with outside distributors, customers, and support organizations for IT related requirement issues. Technical Solutions - Support CCSD customers by interpreting IT requirements, gathering additional information, and providing technical sound solutions in accordance with CCSD and JBSA Lackland baseline configurations. Provide oversight of the Requirements Review Board (RRB) to ensure new requirements are within scope. Perform weekly reviews of overall projects, ensuring the proper assignment and involvement is accomplished. Provide input on project priorities based on customer need date and concurrence in HNC-TO CCB. Communicate with all other sections within HNC-TO and appropriate host base units, such as 502CS, 690th, AF JWICS, and NSA, ensuring baseline configurations are approved and appropriate IT assets are assigned and ready for deployment upon customer requirements and need dates. Quality Control/Quality Acceptance - Perform and monitor Quality Acceptance/Quality Control (QA/QC) program ensuring work within all HNC-TO sections meets HNC expectations. Attend weekly meetings to update Government leadership on status, issues, and resolutions as required. Assist Base Equipment Control Officer (BECO) with Asset Management. Provide software asset lifecycle management of HNC procured software, from procurement to retirement, which includes applications, license agreements, and software upgrades. Provide asset inventory and services that track the financial aspects of an asset to include cost and depreciation, Task Order management, leases, maintenance agreements and service Task Orders. Maintain software in accordance with DoD and Air Force instructions related to Unit Software License Manager. Perform USLM inventories as required and report to the Government Lead. Required Qualifications 5-8 years of directly related experience in requirements analysis, quality assurance, and quality control. Experience in supporting classified intelligence networks is a plus. Demonstrated a strong work ethic and ability and willingness to take on new challenges. Good communication and interpersonal skills. Ability to follow policies and procedures. Ability to communicate in a clear speaking voice as well as the ability to respond clearly to questions. Aptitude to address negative situations and resolve them in a positive manner. Certifications Required Bachelor's degree in computer science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience. IAT-II: Security+ CE, or SSCP Clearance Required Must hold an active DoD TS/SCI clearance or a Top Secret with the ability to obtain a SCI. Desired Qualifications Familiarity with the Microsoft Power Automate set of tools SMS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Description Job Description Description: ABOUT THE COMPANY For more than twenty-five years, IDOC has remained committed to the success of independent optometrists and has become the leading alliance of private optometric practice owners in the United States. Founded by an optometrist with first-hand experience in private practice, IDOC empowers independent owners to change lives through better sight. Our core value-people first, always-combined with a focus on innovation gives our network of more than 3,200 optometrists a significant competitive advantage. IDOC supports members through industry-respected consultants, business analytics, dedicated account management, vendor partnerships, continuing education, and peer networking. We are proud to be a Great Place to Work-Certified organization, offering a collaborative and empowering environment for professionals who want to make a difference. POSITION SUMMARY At IDOC, we empower independent owners to change lives through better sight. Every event we host is designed to strengthen relationships, provide valuable education, and create memorable experiences for our members and partners. This role supports multiple optical manufacturing laboratories using DVI as their primary laboratory management platform. It manages and improves data, reporting, application configuration, and business-process integrations across laboratory operations. The role develops and maintains integrations, scripts, and automated workflows; translates laboratory and operational data into actionable business insight; and resolves complex system and data issues across multiple sources. The position also supports the ongoing development and optimization of applications and operational processes, improving efficiency, accuracy, and visibility across the organization. It uses modern automation and AI-enabled development tools to strengthen solution design, delivery quality, and continuous improvement. RESPONSIBILITIES Data Extraction, Reporting & Analytics Extract, transform, and present data from DVI and related systems. Develop recurring and ad hoc reports for operations, production, finance, sales, and management teams. Create dashboards, KPIs, and data visualizations for different audiences. Validate data accuracy and reconcile information across multiple systems. Improve data integrity and 'single source of truth' reporting DVI Administration & Configuration Maintain pricing tables, product catalogs, translation tables, pricing changes, and related DVI configurations. Assist users with troubleshooting and functional support related to DVI processes. Implement and document workflow enhancements. system configurations and operational procedures. Systems Integration & Automation Develop, maintain, and troubleshoot integrations between DVI and external systems. Support APIs, import/export processes, automated file exchanges, and middleware solutions. Maintain and create scripts and automated workflows that improve reduce manual effort and improve quality for data processing, automation, monitoring, and synchronization. Design and implement solutions for handling JSON, XML, CSV, flat-file, and other structured data formats. Application Development & Support Work with proprietary and commercial applications used throughout the organization. Troubleshoot application issues and coordinate resolutions with vendors and internal stakeholders. Participate in testing, deployment, and change management activities. Assist with application development, documentation, training, and knowledge transfer. AI-Assisted Development & Process Improvement Leverage AI tools throughout the development lifecycle, including: Requirements gathering Solution design Code generation Documentation Testing Quality assurance Identify opportunities where AI can improve operational efficiency and development productivity. Evaluate and implement emerging technologies that support business objectives. All other responsibilities and/or other related duties as assigned. Requirements: Technical Skills 5+ years of experience in application support, systems integration, data management, or software development. Strong applied understanding of relational databases and data modeling concepts. Experience working with: Microsoft SQL Server SQL querying and stored procedures Relational database systems (RDBMS) Experience processing and transforming: JSON XML CSV and delimited files Flat-file data exchanges Experience developing and maintaining scripts using one or more scripting languages such as: PowerShell Python JavaScript VBScript Shell scripting Working knowledge with REST APIs and data integration concepts. Experience troubleshooting data and application issues. Preferred Qualifications Experience supporting DVI laboratory management software. Experience within: Optical laboratories Manufacturing environments Healthcare technology Production operations Experience with: ETL processes Data warehousing Business Intelligence tools Reporting platforms Experience integrating SaaS applications through APIs. Familiarity with source control systems and software development best practices. Experience supporting cloud-based platforms and services. AI Requirements Candidates should be prepared to discuss and demonstrate: How they currently use AI tools in their daily work. Examples of AI-assisted development projects. Approaches to using AI for: Requirements analysis Data transformation Script development Testing and QA Documentation generation
09/17/2026
Full time
Job Description Job Description Description: ABOUT THE COMPANY For more than twenty-five years, IDOC has remained committed to the success of independent optometrists and has become the leading alliance of private optometric practice owners in the United States. Founded by an optometrist with first-hand experience in private practice, IDOC empowers independent owners to change lives through better sight. Our core value-people first, always-combined with a focus on innovation gives our network of more than 3,200 optometrists a significant competitive advantage. IDOC supports members through industry-respected consultants, business analytics, dedicated account management, vendor partnerships, continuing education, and peer networking. We are proud to be a Great Place to Work-Certified organization, offering a collaborative and empowering environment for professionals who want to make a difference. POSITION SUMMARY At IDOC, we empower independent owners to change lives through better sight. Every event we host is designed to strengthen relationships, provide valuable education, and create memorable experiences for our members and partners. This role supports multiple optical manufacturing laboratories using DVI as their primary laboratory management platform. It manages and improves data, reporting, application configuration, and business-process integrations across laboratory operations. The role develops and maintains integrations, scripts, and automated workflows; translates laboratory and operational data into actionable business insight; and resolves complex system and data issues across multiple sources. The position also supports the ongoing development and optimization of applications and operational processes, improving efficiency, accuracy, and visibility across the organization. It uses modern automation and AI-enabled development tools to strengthen solution design, delivery quality, and continuous improvement. RESPONSIBILITIES Data Extraction, Reporting & Analytics Extract, transform, and present data from DVI and related systems. Develop recurring and ad hoc reports for operations, production, finance, sales, and management teams. Create dashboards, KPIs, and data visualizations for different audiences. Validate data accuracy and reconcile information across multiple systems. Improve data integrity and 'single source of truth' reporting DVI Administration & Configuration Maintain pricing tables, product catalogs, translation tables, pricing changes, and related DVI configurations. Assist users with troubleshooting and functional support related to DVI processes. Implement and document workflow enhancements. system configurations and operational procedures. Systems Integration & Automation Develop, maintain, and troubleshoot integrations between DVI and external systems. Support APIs, import/export processes, automated file exchanges, and middleware solutions. Maintain and create scripts and automated workflows that improve reduce manual effort and improve quality for data processing, automation, monitoring, and synchronization. Design and implement solutions for handling JSON, XML, CSV, flat-file, and other structured data formats. Application Development & Support Work with proprietary and commercial applications used throughout the organization. Troubleshoot application issues and coordinate resolutions with vendors and internal stakeholders. Participate in testing, deployment, and change management activities. Assist with application development, documentation, training, and knowledge transfer. AI-Assisted Development & Process Improvement Leverage AI tools throughout the development lifecycle, including: Requirements gathering Solution design Code generation Documentation Testing Quality assurance Identify opportunities where AI can improve operational efficiency and development productivity. Evaluate and implement emerging technologies that support business objectives. All other responsibilities and/or other related duties as assigned. Requirements: Technical Skills 5+ years of experience in application support, systems integration, data management, or software development. Strong applied understanding of relational databases and data modeling concepts. Experience working with: Microsoft SQL Server SQL querying and stored procedures Relational database systems (RDBMS) Experience processing and transforming: JSON XML CSV and delimited files Flat-file data exchanges Experience developing and maintaining scripts using one or more scripting languages such as: PowerShell Python JavaScript VBScript Shell scripting Working knowledge with REST APIs and data integration concepts. Experience troubleshooting data and application issues. Preferred Qualifications Experience supporting DVI laboratory management software. Experience within: Optical laboratories Manufacturing environments Healthcare technology Production operations Experience with: ETL processes Data warehousing Business Intelligence tools Reporting platforms Experience integrating SaaS applications through APIs. Familiarity with source control systems and software development best practices. Experience supporting cloud-based platforms and services. AI Requirements Candidates should be prepared to discuss and demonstrate: How they currently use AI tools in their daily work. Examples of AI-assisted development projects. Approaches to using AI for: Requirements analysis Data transformation Script development Testing and QA Documentation generation
Job Description Job Description Description: ABOUT THE COMPANY For more than twenty-five years, IDOC has remained committed to the success of independent optometrists and has become the leading alliance of private optometric practice owners in the United States. Founded by an optometrist with first-hand experience in private practice, IDOC empowers independent owners to change lives through better sight. Our core value-people first, always-combined with a focus on innovation gives our network of more than 3,200 optometrists a significant competitive advantage. IDOC supports members through industry-respected consultants, business analytics, dedicated account management, vendor partnerships, continuing education, and peer networking. We are proud to be a Great Place to Work-Certified organization, offering a collaborative and empowering environment for professionals who want to make a difference. POSITION SUMMARY At IDOC, we empower independent owners to change lives through better sight. Every event we host is designed to strengthen relationships, provide valuable education, and create memorable experiences for our members and partners. This role supports multiple optical manufacturing laboratories using DVI as their primary laboratory management platform. It manages and improves data, reporting, application configuration, and business-process integrations across laboratory operations. The role develops and maintains integrations, scripts, and automated workflows; translates laboratory and operational data into actionable business insight; and resolves complex system and data issues across multiple sources. The position also supports the ongoing development and optimization of applications and operational processes, improving efficiency, accuracy, and visibility across the organization. It uses modern automation and AI-enabled development tools to strengthen solution design, delivery quality, and continuous improvement. RESPONSIBILITIES Data Extraction, Reporting & Analytics Extract, transform, and present data from DVI and related systems. Develop recurring and ad hoc reports for operations, production, finance, sales, and management teams. Create dashboards, KPIs, and data visualizations for different audiences. Validate data accuracy and reconcile information across multiple systems. Improve data integrity and 'single source of truth' reporting DVI Administration & Configuration Maintain pricing tables, product catalogs, translation tables, pricing changes, and related DVI configurations. Assist users with troubleshooting and functional support related to DVI processes. Implement and document workflow enhancements. system configurations and operational procedures. Systems Integration & Automation Develop, maintain, and troubleshoot integrations between DVI and external systems. Support APIs, import/export processes, automated file exchanges, and middleware solutions. Maintain and create scripts and automated workflows that improve reduce manual effort and improve quality for data processing, automation, monitoring, and synchronization. Design and implement solutions for handling JSON, XML, CSV, flat-file, and other structured data formats. Application Development & Support Work with proprietary and commercial applications used throughout the organization. Troubleshoot application issues and coordinate resolutions with vendors and internal stakeholders. Participate in testing, deployment, and change management activities. Assist with application development, documentation, training, and knowledge transfer. AI-Assisted Development & Process Improvement Leverage AI tools throughout the development lifecycle, including: Requirements gathering Solution design Code generation Documentation Testing Quality assurance Identify opportunities where AI can improve operational efficiency and development productivity. Evaluate and implement emerging technologies that support business objectives. All other responsibilities and/or other related duties as assigned. Requirements: Technical Skills 5+ years of experience in application support, systems integration, data management, or software development. Strong applied understanding of relational databases and data modeling concepts. Experience working with: Microsoft SQL Server SQL querying and stored procedures Relational database systems (RDBMS) Experience processing and transforming: JSON XML CSV and delimited files Flat-file data exchanges Experience developing and maintaining scripts using one or more scripting languages such as: PowerShell Python JavaScript VBScript Shell scripting Working knowledge with REST APIs and data integration concepts. Experience troubleshooting data and application issues. Preferred Qualifications Experience supporting DVI laboratory management software. Experience within: Optical laboratories Manufacturing environments Healthcare technology Production operations Experience with: ETL processes Data warehousing Business Intelligence tools Reporting platforms Experience integrating SaaS applications through APIs. Familiarity with source control systems and software development best practices. Experience supporting cloud-based platforms and services. AI Requirements Candidates should be prepared to discuss and demonstrate: How they currently use AI tools in their daily work. Examples of AI-assisted development projects. Approaches to using AI for: Requirements analysis Data transformation Script development Testing and QA Documentation generation
09/17/2026
Full time
Job Description Job Description Description: ABOUT THE COMPANY For more than twenty-five years, IDOC has remained committed to the success of independent optometrists and has become the leading alliance of private optometric practice owners in the United States. Founded by an optometrist with first-hand experience in private practice, IDOC empowers independent owners to change lives through better sight. Our core value-people first, always-combined with a focus on innovation gives our network of more than 3,200 optometrists a significant competitive advantage. IDOC supports members through industry-respected consultants, business analytics, dedicated account management, vendor partnerships, continuing education, and peer networking. We are proud to be a Great Place to Work-Certified organization, offering a collaborative and empowering environment for professionals who want to make a difference. POSITION SUMMARY At IDOC, we empower independent owners to change lives through better sight. Every event we host is designed to strengthen relationships, provide valuable education, and create memorable experiences for our members and partners. This role supports multiple optical manufacturing laboratories using DVI as their primary laboratory management platform. It manages and improves data, reporting, application configuration, and business-process integrations across laboratory operations. The role develops and maintains integrations, scripts, and automated workflows; translates laboratory and operational data into actionable business insight; and resolves complex system and data issues across multiple sources. The position also supports the ongoing development and optimization of applications and operational processes, improving efficiency, accuracy, and visibility across the organization. It uses modern automation and AI-enabled development tools to strengthen solution design, delivery quality, and continuous improvement. RESPONSIBILITIES Data Extraction, Reporting & Analytics Extract, transform, and present data from DVI and related systems. Develop recurring and ad hoc reports for operations, production, finance, sales, and management teams. Create dashboards, KPIs, and data visualizations for different audiences. Validate data accuracy and reconcile information across multiple systems. Improve data integrity and 'single source of truth' reporting DVI Administration & Configuration Maintain pricing tables, product catalogs, translation tables, pricing changes, and related DVI configurations. Assist users with troubleshooting and functional support related to DVI processes. Implement and document workflow enhancements. system configurations and operational procedures. Systems Integration & Automation Develop, maintain, and troubleshoot integrations between DVI and external systems. Support APIs, import/export processes, automated file exchanges, and middleware solutions. Maintain and create scripts and automated workflows that improve reduce manual effort and improve quality for data processing, automation, monitoring, and synchronization. Design and implement solutions for handling JSON, XML, CSV, flat-file, and other structured data formats. Application Development & Support Work with proprietary and commercial applications used throughout the organization. Troubleshoot application issues and coordinate resolutions with vendors and internal stakeholders. Participate in testing, deployment, and change management activities. Assist with application development, documentation, training, and knowledge transfer. AI-Assisted Development & Process Improvement Leverage AI tools throughout the development lifecycle, including: Requirements gathering Solution design Code generation Documentation Testing Quality assurance Identify opportunities where AI can improve operational efficiency and development productivity. Evaluate and implement emerging technologies that support business objectives. All other responsibilities and/or other related duties as assigned. Requirements: Technical Skills 5+ years of experience in application support, systems integration, data management, or software development. Strong applied understanding of relational databases and data modeling concepts. Experience working with: Microsoft SQL Server SQL querying and stored procedures Relational database systems (RDBMS) Experience processing and transforming: JSON XML CSV and delimited files Flat-file data exchanges Experience developing and maintaining scripts using one or more scripting languages such as: PowerShell Python JavaScript VBScript Shell scripting Working knowledge with REST APIs and data integration concepts. Experience troubleshooting data and application issues. Preferred Qualifications Experience supporting DVI laboratory management software. Experience within: Optical laboratories Manufacturing environments Healthcare technology Production operations Experience with: ETL processes Data warehousing Business Intelligence tools Reporting platforms Experience integrating SaaS applications through APIs. Familiarity with source control systems and software development best practices. Experience supporting cloud-based platforms and services. AI Requirements Candidates should be prepared to discuss and demonstrate: How they currently use AI tools in their daily work. Examples of AI-assisted development projects. Approaches to using AI for: Requirements analysis Data transformation Script development Testing and QA Documentation generation
Job Description Job Description Job Title: Palo Alto Firewall Engineer Location: Springfield, VA Type: Contract To Hire Compensation: $80/hr. W2 Benefits available Conversion Salary: $150,000 annually plus benefits Work Model: Onsite Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph Responsibilities Lead the design, requirements analysis, testing, integration, and implementation of secure network architectures centered on the Palo Alto Networks ecosystem. Serve as the lead technical authority for administering, configuring, and troubleshooting Palo Alto Networks Next-Generation Firewalls (NGFWs) across a hybrid enterprise environment. Engineer and implement solutions for customer Change Requests (CRQs); assess impacts on enterprise transport and security activities and provide technically sound recommendations. Serve as the technical representative for assigned projects and coordinate issues with the appropriate owners, organizations, contract leadership, and customer leadership. Manage the full lifecycle of Palo Alto hardware and software, including complex hardware refreshes, PAN-OS upgrades, legacy-platform sustainment, physical troubleshooting, and line-card replacements. Develop, oversee, and maintain configuration-management processes, network architecture diagrams, technical documentation, integration and test plans, and Standard Operating Procedures (SOPs) for Palo Alto security platforms. Use Panorama for centralized policy management, including templates, device groups, inheritance, and consistent configuration across a diverse fleet of physical and virtual firewalls. Configure and maintain advanced security capabilities and profiles, including App-ID, User-ID, Content-ID, SSL Decryption, WildFire, NAT, IPSec VPNs, and threat prevention. Oversee security-incident reporting, documentation, investigation, and corrective-action development. Act as a liaison to contract/customer management and the government Designated Approving Authority (DAA) regarding network-security status, policies, procedures, and risks. Evaluate and report on new and emerging network-security and communications technologies to improve network capacity, performance, reliability, standardization, and security. Provide mentorship and technical oversight to junior engineers and serve as an escalation point for complex troubleshooting. Follow all customer network-security processes and procedures, maintain compliance with Government and QA standards, and ensure service-performance indicators are met or exceeded. Requirements Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph. A minimum of 7+ years of hands-on experience administering, configuring, and troubleshooting Palo Alto Networks NGFWs in large-scale enterprise/global environments. Active Palo Alto Networks Certified Network Security Engineer (PCNSE) certification. DoD 8140.01 and DoD 8570.01-M IAT Level II compliance (for example, Security+ CE). Ability to obtain and maintain a CSSP Infrastructure Support certification within 120 days of the start date. Deep practical knowledge of legacy Gen 2/Gen 3 Palo Alto hardware, including PA-3000 and PA-5000 series platforms, legacy CLI, hardware troubleshooting, and line-card replacements. Experience deploying and managing modern PAN-OS architectures, including Prisma Access (SASE), Prisma SD-WAN, and VM-Series virtual firewalls in cloud environments such as AWS, Azure, GCP, or private-cloud. Proven expertise with Panorama for centralized policy management, template/device-group inheritance, and configuration deployment across a hybrid firewall fleet. Advanced understanding of BGP, OSPF, IPSec VPNs, NAT, TLS/SSL, mutual TLS (mTLS), HTTP, SAML, OAuth, OCSP revocation, DoD PKI, Kerberos, LDAP, and Active Directory. Experience with F5 technologies, including APM, AFM, and SSL Orchestrator (SSLO), and troubleshooting TLS/SSL handshake/connection issues. Strong network design, engineering, implementation, and troubleshooting skills, including ROM equipment lists and cost estimates. Knowledge of DISA and Intelligence Community security standards and requirements. Excellent interpersonal skills and technical judgment with the ability to work independently and support weekend/evening work if needed. Bachelor's degree in IT, Cybersecurity, Computer Science, or a related field, with additional relevant experience considered in lieu of a degree. Desired Qualifications Active Palo Alto Networks Certified Network Security Consultant (PCNSC) or Prisma Certified SASE Professional (PCSAE). F5 Networks Certified Technology Specialist (CTS). Cisco CCNP, CCVP, CCNA, CCDP, or equivalent. ITIL v3 Foundations and/or ISC2 CISSP Certification. Proficiency in Python and automation tools such as Ansible, Terraform, or Palo Alto XML/REST APIs. Hands-on experience with Cortex XDR or Cortex XSOAR. Experience with Palo Alto Networks Expedition for migration and rule consolidation. Knowledge of Zero Trust Network Access (ZTNA) architectures and additional security platforms (e.g., Juniper SRX, Cisco FTD/ASA). Master's degree in related fields is a plus. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Baltimore
09/17/2026
Full time
Job Description Job Description Job Title: Palo Alto Firewall Engineer Location: Springfield, VA Type: Contract To Hire Compensation: $80/hr. W2 Benefits available Conversion Salary: $150,000 annually plus benefits Work Model: Onsite Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph Responsibilities Lead the design, requirements analysis, testing, integration, and implementation of secure network architectures centered on the Palo Alto Networks ecosystem. Serve as the lead technical authority for administering, configuring, and troubleshooting Palo Alto Networks Next-Generation Firewalls (NGFWs) across a hybrid enterprise environment. Engineer and implement solutions for customer Change Requests (CRQs); assess impacts on enterprise transport and security activities and provide technically sound recommendations. Serve as the technical representative for assigned projects and coordinate issues with the appropriate owners, organizations, contract leadership, and customer leadership. Manage the full lifecycle of Palo Alto hardware and software, including complex hardware refreshes, PAN-OS upgrades, legacy-platform sustainment, physical troubleshooting, and line-card replacements. Develop, oversee, and maintain configuration-management processes, network architecture diagrams, technical documentation, integration and test plans, and Standard Operating Procedures (SOPs) for Palo Alto security platforms. Use Panorama for centralized policy management, including templates, device groups, inheritance, and consistent configuration across a diverse fleet of physical and virtual firewalls. Configure and maintain advanced security capabilities and profiles, including App-ID, User-ID, Content-ID, SSL Decryption, WildFire, NAT, IPSec VPNs, and threat prevention. Oversee security-incident reporting, documentation, investigation, and corrective-action development. Act as a liaison to contract/customer management and the government Designated Approving Authority (DAA) regarding network-security status, policies, procedures, and risks. Evaluate and report on new and emerging network-security and communications technologies to improve network capacity, performance, reliability, standardization, and security. Provide mentorship and technical oversight to junior engineers and serve as an escalation point for complex troubleshooting. Follow all customer network-security processes and procedures, maintain compliance with Government and QA standards, and ensure service-performance indicators are met or exceeded. Requirements Security Clearance: Active TS/SCI clearance and the ability to successfully pass and maintain a U.S. Government polygraph. A minimum of 7+ years of hands-on experience administering, configuring, and troubleshooting Palo Alto Networks NGFWs in large-scale enterprise/global environments. Active Palo Alto Networks Certified Network Security Engineer (PCNSE) certification. DoD 8140.01 and DoD 8570.01-M IAT Level II compliance (for example, Security+ CE). Ability to obtain and maintain a CSSP Infrastructure Support certification within 120 days of the start date. Deep practical knowledge of legacy Gen 2/Gen 3 Palo Alto hardware, including PA-3000 and PA-5000 series platforms, legacy CLI, hardware troubleshooting, and line-card replacements. Experience deploying and managing modern PAN-OS architectures, including Prisma Access (SASE), Prisma SD-WAN, and VM-Series virtual firewalls in cloud environments such as AWS, Azure, GCP, or private-cloud. Proven expertise with Panorama for centralized policy management, template/device-group inheritance, and configuration deployment across a hybrid firewall fleet. Advanced understanding of BGP, OSPF, IPSec VPNs, NAT, TLS/SSL, mutual TLS (mTLS), HTTP, SAML, OAuth, OCSP revocation, DoD PKI, Kerberos, LDAP, and Active Directory. Experience with F5 technologies, including APM, AFM, and SSL Orchestrator (SSLO), and troubleshooting TLS/SSL handshake/connection issues. Strong network design, engineering, implementation, and troubleshooting skills, including ROM equipment lists and cost estimates. Knowledge of DISA and Intelligence Community security standards and requirements. Excellent interpersonal skills and technical judgment with the ability to work independently and support weekend/evening work if needed. Bachelor's degree in IT, Cybersecurity, Computer Science, or a related field, with additional relevant experience considered in lieu of a degree. Desired Qualifications Active Palo Alto Networks Certified Network Security Consultant (PCNSC) or Prisma Certified SASE Professional (PCSAE). F5 Networks Certified Technology Specialist (CTS). Cisco CCNP, CCVP, CCNA, CCDP, or equivalent. ITIL v3 Foundations and/or ISC2 CISSP Certification. Proficiency in Python and automation tools such as Ansible, Terraform, or Palo Alto XML/REST APIs. Hands-on experience with Cortex XDR or Cortex XSOAR. Experience with Palo Alto Networks Expedition for migration and rule consolidation. Knowledge of Zero Trust Network Access (ZTNA) architectures and additional security platforms (e.g., Juniper SRX, Cisco FTD/ASA). Master's degree in related fields is a plus. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Baltimore
Job Description Job Description Required Qualifications Network Technician / Data Center Support • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education. 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers. Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. Other related tasks required: Receive Hardware shipments for data center equipment landings Validation Purchase Order accuracy of Hardware received Unboxing and Recycling of materials Move Equipment from dock to staging areas and or to DC racks Installation or retrofitting of server racks - rail and shelving installation Power and network cable installation and cable management Scanning and Labeling of installed devices (network or server) Designate parts identified for spare part stock inventory Proper e-waste handling and disposal Equipment shipping and receiving as needed Provide Escort Service for vendors/techs Work Request Tasks from Service Now ticket system Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) Must be able to work independently as well as in teams of 3-4 and be flexible. Must be able to lift 35 lbs. solo. Must be willing to travel between buildings using personal car/foot. May be required to walk/sit/stand/crawl/kneel for extended periods. Must have excellent customer service skills and written/verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10. The job entails working in datacenters, networking rooms. Should be able to communicate by telephone, email, or face to face. Preferred Qualifications Experience in Structured Network Cabling Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation
09/17/2026
Full time
Job Description Job Description Required Qualifications Network Technician / Data Center Support • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education. 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers. Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. Other related tasks required: Receive Hardware shipments for data center equipment landings Validation Purchase Order accuracy of Hardware received Unboxing and Recycling of materials Move Equipment from dock to staging areas and or to DC racks Installation or retrofitting of server racks - rail and shelving installation Power and network cable installation and cable management Scanning and Labeling of installed devices (network or server) Designate parts identified for spare part stock inventory Proper e-waste handling and disposal Equipment shipping and receiving as needed Provide Escort Service for vendors/techs Work Request Tasks from Service Now ticket system Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) Must be able to work independently as well as in teams of 3-4 and be flexible. Must be able to lift 35 lbs. solo. Must be willing to travel between buildings using personal car/foot. May be required to walk/sit/stand/crawl/kneel for extended periods. Must have excellent customer service skills and written/verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10. The job entails working in datacenters, networking rooms. Should be able to communicate by telephone, email, or face to face. Preferred Qualifications Experience in Structured Network Cabling Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation
