Element Care, a nonprofit PACE provider, is seeking a Technology Program Manager to lead complex initiatives that support frail seniors living independently. In this mission-driven role, you'll manage cross-functional technology programs spanning clinical, operational, and administrative workflows. Responsibilities include defining roadmaps, gathering requirements, overseeing vendors, and ensuring on-time, on-budget delivery. You will promote data security, regulatory compliance, and change adoption while collaborating closely with interdisciplinary teams to improve care quality, efficiency, and user experience.
Responsibilities
- Lead planning and execution of technology programs supporting PACE care delivery and operations
- Coordinate cross-functional teams including IT, clinical, and operations stakeholders
- Manage project scope, timelines, risks, and budgets for multiple initiatives
- Translate clinical and operational needs into clear technical requirements
- Oversee vendor relationships, contracts, and solution integrations
- Establish PMO best practices, documentation, and reporting standards
- Monitor program performance, metrics, and continuous improvement opportunities
- Ensure compliance with healthcare data privacy, security, and regulatory requirements
- Facilitate change management, training, and communication for new systems
- Report program status and outcomes to leadership and key stakeholders
Required Skills
- Program management
- Project management methodologies (Agile/Waterfall)
- Healthcare IT systems (EHR/EMR)
- Data integration and interoperability
- Vendor and contract management
- Budgeting and financial tracking
- Risk management and mitigation
- Process improvement/Lean/Six Sigma
- Change management
- Regulatory compliance (HIPAA)