American Airlines seeks a Sr Manager, Technology Product Management to lead strategy and delivery for key digital products that power our global airline operations. You will define product vision and roadmaps, prioritize backlogs, and translate customer and business needs into clear requirements. Partnering with engineering, operations, and commercial teams, you'll drive end-to-end delivery, using data and feedback to optimize performance, safety, and customer experience in a fast-paced, highly collaborative environment.
Responsibilities
- Define and own the product vision, strategy, and roadmap for key American Airlines technology products.
- Gather, prioritize, and translate business and customer needs into clear product requirements and user stories.
- Lead cross-functional teams across technology, operations, and business units to deliver high-impact features on time.
- Use data and customer insights to validate ideas, measure performance, and drive continuous product improvements.
- Align stakeholders, communicate status and trade-offs, and ensure product decisions support safety, reliability, and customer experience goals.
- Mentor junior product managers and contribute to best practices in product management across the organization.
Required Skills
- Product roadmap development
- Agile product management
- Backlog prioritization
- Data analysis and metrics
- Stakeholder management
- Requirements definition
- User experience fundamentals
- Technology platform integration
- Project management
- Transportation/airline domain knowledge