Description Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for a highly motivated and career-driven individual to join our growing team as Deskside Support Technician in Reston, VA. In this role you will provide End User Support and VIP Support. Qualifications: 4+ years of hands-on IT support experience in deskside support, end-user support, or field services roles Strong Mac support experience, including macOS troubleshooting, user profile support, software installs, printer mapping, peripheral support, OS upgrades, and performance troubleshooting Experience with JAMF for Apple device management, including provisioning, policy deployment, troubleshooting, and endpoint support Ability to work on-site in Reston, VA five days per week Experience supporting Windows 10/11 endpoints in a mixed Mac/Windows environment Proven experience with break/fix support for laptops, desktops, docking stations, monitors, mobile devices, and common office peripherals Experience troubleshooting: Wired and wireless connectivity Microsoft 365 access, authentication, and Outlook/Teams issues Zoom or other conferencing tools Printers and peripheral devices Experience performing hands-on onboarding/offboarding tasks, including device setup, swaps, collections, and user orientation Ability to perform physical remediation such as cabling, port checks, power checks, desk moves, and basic rack/closet inspections Familiarity with ticketing systems and ITSM workflows, including incident logging, prioritization, documentation, escalation, and closure Strong customer-facing communication skills with the ability to support VIP and executive users professionally Ability to work independently on-site as the primary local IT presence when required Preferred Qualifications: Experience supporting executive/VIP users in a white-glove environment Experience with endpoint management platforms such as Intune, Kandji, or similar Experience with Microsoft 365 administration at the user support level, including Entra ID/Azure AD basics, MFA, password resets, and access troubleshooting Exposure to patching, endpoint protection, and security tooling such as Defender or EDR platforms Experience supporting virtual desktops or remote desktop environments Basic understanding of switches, firewalls, WAPs, and office network troubleshooting Prior MSP, managed services, or high-volume support environment experience Experience in regulated or security-conscious environments Requirements Must be within driving distance of Reston, VA and willing to work onsite Please note that pursuant to a government contract, this specific position requires U.S. citizenship status Must be able to lift up to 40 lbs Must be able to stand or walk for extended periods of time Must be able to walk up and down stairs or ramps Must be able to kneel and work under desks or in confined spaces What is Important to Us: You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients. What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO : VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at
09/23/2026
Full time
Description Are you looking to take the next step in your IT Career? Let's chat and see if we are a good match! Opportunity: Virtual Service Operations is searching for a highly motivated and career-driven individual to join our growing team as Deskside Support Technician in Reston, VA. In this role you will provide End User Support and VIP Support. Qualifications: 4+ years of hands-on IT support experience in deskside support, end-user support, or field services roles Strong Mac support experience, including macOS troubleshooting, user profile support, software installs, printer mapping, peripheral support, OS upgrades, and performance troubleshooting Experience with JAMF for Apple device management, including provisioning, policy deployment, troubleshooting, and endpoint support Ability to work on-site in Reston, VA five days per week Experience supporting Windows 10/11 endpoints in a mixed Mac/Windows environment Proven experience with break/fix support for laptops, desktops, docking stations, monitors, mobile devices, and common office peripherals Experience troubleshooting: Wired and wireless connectivity Microsoft 365 access, authentication, and Outlook/Teams issues Zoom or other conferencing tools Printers and peripheral devices Experience performing hands-on onboarding/offboarding tasks, including device setup, swaps, collections, and user orientation Ability to perform physical remediation such as cabling, port checks, power checks, desk moves, and basic rack/closet inspections Familiarity with ticketing systems and ITSM workflows, including incident logging, prioritization, documentation, escalation, and closure Strong customer-facing communication skills with the ability to support VIP and executive users professionally Ability to work independently on-site as the primary local IT presence when required Preferred Qualifications: Experience supporting executive/VIP users in a white-glove environment Experience with endpoint management platforms such as Intune, Kandji, or similar Experience with Microsoft 365 administration at the user support level, including Entra ID/Azure AD basics, MFA, password resets, and access troubleshooting Exposure to patching, endpoint protection, and security tooling such as Defender or EDR platforms Experience supporting virtual desktops or remote desktop environments Basic understanding of switches, firewalls, WAPs, and office network troubleshooting Prior MSP, managed services, or high-volume support environment experience Experience in regulated or security-conscious environments Requirements Must be within driving distance of Reston, VA and willing to work onsite Please note that pursuant to a government contract, this specific position requires U.S. citizenship status Must be able to lift up to 40 lbs Must be able to stand or walk for extended periods of time Must be able to walk up and down stairs or ramps Must be able to kneel and work under desks or in confined spaces What is Important to Us: You are an excellent communicator in writing and speaking. You have the ability to work independently but also value teamwork. Your problem-solving skills are excellent. You are looking for a job where performance appraisals occur regularly, and you look forward to advancing your career. You seek a community of virtue-centered co-workers and clients. What we offer you: As part of the VSO company, you will be part of a virtue-centered team who value their work and teammates. We provide ongoing learning and development opportunities to foster continuous growth. More About VSO : VSO is a hybrid cloud and managed services consulting firm. Much of VSO's success can be attributed to our deep partnerships with IT services industry leaders such as AWS, IBM, Microsoft and others. VSO leverages numerous other partner relationships so as to provide our customers with optimal support. Additionally, we take pride in taking care of our employees. We offer a wide variety of benefits for eligible employees related to health, retirement, professional development, and more! For more information, please visit our website at
Headquartered in Silicon Valley, California, Archer is a leader in the next-gen aerospace sector building an end-to-end advanced air mobility platform that delivers air taxis, unmanned aircraft systems ("UAS"), aviation-related physical artificial intelligence ("AI") solutions, and other technologies to customers worldwide across the commercial aerospace and defense sectors. Our sights are set high and our problems are hard, and we believe that diversity in the workplace is what makes us smarter, drives better insights, and will ultimately lift us all to success. We are dedicated to cultivating an equitable and inclusive environment that embraces our differences, and supports and celebrates all of our team members. As an Executive IT Support Technician, you will be the dedicated technical resource for Archer's leadership team. You will provide rapid-response, "white-glove" IT support, ensuring that our Executives have seamless access to the technology they need to lead the company. This role requires a unique mix of high-level technical troubleshooting, extreme discretion, and a service-first mindset. What You Will Do Executive Concierge Support: Act as the primary point of contact for all Executive technical needs, providing immediate onsite and remote troubleshooting for laptops, mobile devices, and home office setups. A/V & Meeting Support: Ensure all Executive-led meetings and board presentations run flawlessly by managing and proactive testing of A/V systems and conference room technology. Device Management: Execute the deployment, imaging, and maintenance of all Executive hardware, ensuring devices are always up-to-date, secure, and performing optimally. User Lifecycle: Manage the seamless onboarding and off boarding of Executive staff, including identity management, hardware provisioning, and personalized 1-on-1 training. Compliance & Privacy: Strictly follow SOX, ISO, and internal privacy protocols, handling sensitive executive data with the highest level of confidentiality. Infrastructure Assistance: Assist the broader IT team with physical hardware installations (servers, racks, etc.) while prioritizing Executive-facing environments. What You Need Experience: 3+ years of IT support experience, with at least 1 year specifically supporting Executives or high-profile users. Availability: Ability to work 5 days onsite at our HQ; must be flexible to provide support aligned with Executive schedules and occasional travel. Travel: Occasional domestic and international travel required Technical Skills: Proficiency in Mac/PC environments, mobile device management (MDM), and enterprise A/V solutions (e.g., Zoom Rooms, Slack, etc.). Communication: Exceptional interpersonal skills and the ability to remain calm and professional under pressure. Discretion: A proven track record of handling confidential information with integrity. Physical Ability: Ability to move and lift IT equipment (up to 50 lbs) as needed. Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of responsibilities and qualifications. At Archer we aim to attract, retain, and motivate talent that possess the skills and leadership necessary to grow our business. We drive a pay-for-performance culture and reward performance that supports the Company's business strategy. For this position we are targeting a base pay between $115,000 - $125,000. Actual compensation offered will be determined by factors such as job-related knowledge, skills, and experience. Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer's People Team at . Reasonable accommodations will be determined on a case-by-case basis. Information collected and processed as part of any job applications you choose to submit is subject to Archer's Candidate Privacy Policy. Certain positions may be eligible for visa sponsorship. Archer is proud to be an Equal Opportunity employer committed to diversity and inclusivity in the workplace. All aspects of employment are decided on the basis of merit, qualifications, and business needs. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, national origin, disability status, protected veteran status, gender identity or any other characteristic protected by federal, state or local laws. Archer Aviation does not engage with external recruiting agencies/individual recruiters with whom it does not have a prior written agreement. Archer reserves the right to make use of any unsolicited resumes that it receives and bears no responsibility for payment of any fees asserted from the use of unsolicited resumes. If you are a recruiting agency or individual recruiter wishing to do business with Archer, please reach out to . All employment processes are managed by the Archer People Team.
09/23/2026
Full time
Headquartered in Silicon Valley, California, Archer is a leader in the next-gen aerospace sector building an end-to-end advanced air mobility platform that delivers air taxis, unmanned aircraft systems ("UAS"), aviation-related physical artificial intelligence ("AI") solutions, and other technologies to customers worldwide across the commercial aerospace and defense sectors. Our sights are set high and our problems are hard, and we believe that diversity in the workplace is what makes us smarter, drives better insights, and will ultimately lift us all to success. We are dedicated to cultivating an equitable and inclusive environment that embraces our differences, and supports and celebrates all of our team members. As an Executive IT Support Technician, you will be the dedicated technical resource for Archer's leadership team. You will provide rapid-response, "white-glove" IT support, ensuring that our Executives have seamless access to the technology they need to lead the company. This role requires a unique mix of high-level technical troubleshooting, extreme discretion, and a service-first mindset. What You Will Do Executive Concierge Support: Act as the primary point of contact for all Executive technical needs, providing immediate onsite and remote troubleshooting for laptops, mobile devices, and home office setups. A/V & Meeting Support: Ensure all Executive-led meetings and board presentations run flawlessly by managing and proactive testing of A/V systems and conference room technology. Device Management: Execute the deployment, imaging, and maintenance of all Executive hardware, ensuring devices are always up-to-date, secure, and performing optimally. User Lifecycle: Manage the seamless onboarding and off boarding of Executive staff, including identity management, hardware provisioning, and personalized 1-on-1 training. Compliance & Privacy: Strictly follow SOX, ISO, and internal privacy protocols, handling sensitive executive data with the highest level of confidentiality. Infrastructure Assistance: Assist the broader IT team with physical hardware installations (servers, racks, etc.) while prioritizing Executive-facing environments. What You Need Experience: 3+ years of IT support experience, with at least 1 year specifically supporting Executives or high-profile users. Availability: Ability to work 5 days onsite at our HQ; must be flexible to provide support aligned with Executive schedules and occasional travel. Travel: Occasional domestic and international travel required Technical Skills: Proficiency in Mac/PC environments, mobile device management (MDM), and enterprise A/V solutions (e.g., Zoom Rooms, Slack, etc.). Communication: Exceptional interpersonal skills and the ability to remain calm and professional under pressure. Discretion: A proven track record of handling confidential information with integrity. Physical Ability: Ability to move and lift IT equipment (up to 50 lbs) as needed. Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of responsibilities and qualifications. At Archer we aim to attract, retain, and motivate talent that possess the skills and leadership necessary to grow our business. We drive a pay-for-performance culture and reward performance that supports the Company's business strategy. For this position we are targeting a base pay between $115,000 - $125,000. Actual compensation offered will be determined by factors such as job-related knowledge, skills, and experience. Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer's People Team at . Reasonable accommodations will be determined on a case-by-case basis. Information collected and processed as part of any job applications you choose to submit is subject to Archer's Candidate Privacy Policy. Certain positions may be eligible for visa sponsorship. Archer is proud to be an Equal Opportunity employer committed to diversity and inclusivity in the workplace. All aspects of employment are decided on the basis of merit, qualifications, and business needs. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, national origin, disability status, protected veteran status, gender identity or any other characteristic protected by federal, state or local laws. Archer Aviation does not engage with external recruiting agencies/individual recruiters with whom it does not have a prior written agreement. Archer reserves the right to make use of any unsolicited resumes that it receives and bears no responsibility for payment of any fees asserted from the use of unsolicited resumes. If you are a recruiting agency or individual recruiter wishing to do business with Archer, please reach out to . All employment processes are managed by the Archer People Team.
ENABLE your future through light. Excelitas is a global technology leader with more than 7,500 employees, focused on delivering market-driven solutions to fulfill the illumination, optical, detection and imaging needs of OEMs and end-users across the biomedical, semiconductor, industrial, consumer products, scientific, security, defense and aerospace sectors. ENGAGE with us today and make your contribution to the future! Join the team that leading technology companies turn to for cutting-edge photonic innovation. At Excelitas Technologies you are how we EXCEL. Our facility in Billerica, Massachusetts is located in the metropolitan Boston area and specializes in the design and manufacturing of advanced photonics products based on MEMS and other micro-scale optical devices. Our unique technology enables the highest system performance in the most compact and cost-effective formats in a variety of applications. This site's Optical Coherence Tomography (OCT) products are laser-based imaging tools that have transformed ophthalmic care and made notable impacts on patients in cardiology, dermatology, oncology, gastroenterology, and other medical specialties. We are presently seeking an on-site Desktop Support Technician for our Billerica site. Main responsibilities: Provide advanced onsite and desk-side IT support for end users as needed when escalated from the service desk; Support and maintain Windows PCs, laptops, and mobile devices in an enterprise environment; Perform device provisioning, replacements, troubleshooting, and lifecycle management; Support Microsoft Intune operations including device enrollment, compliance monitoring, configuration profiles, and application deployments; Troubleshoot endpoint related issues and partner with senior IT staff on complex incidents; Assist with endpoint security, patching, and standard configuration activities; Document technical procedures, asset changes, and issue resolutions in accordance with IT standards. Requirements: Demonstrate hands on experience supporting Windows endpoints in a business environment; Show working knowledge of Microsoft Intune or endpoint management platforms; Exhibit experience supporting users onsite with minimal supervision; Possess a solid understanding of Microsoft 365 applications and Azure AD concepts; Communicate effectively with end users and IT team members; Be willing to travel as required; Must be a US Persons; This position does not have relocation assistance; Be able to lift and move IT equipment as part of onsite support duties. The salary range for this position is $25.00 to $45.00 Our hiring criteria meets the requirements of the OLF. All applicants must comply with the CGP (Controlled Goods Program). Equal Opportunity/Affirmative Action Employer Minorities/Females/Disability/Gender Identity/Sexual Orientation Excelitas is seeking leaders and innovators to join our global team! Visit:
09/23/2026
Full time
ENABLE your future through light. Excelitas is a global technology leader with more than 7,500 employees, focused on delivering market-driven solutions to fulfill the illumination, optical, detection and imaging needs of OEMs and end-users across the biomedical, semiconductor, industrial, consumer products, scientific, security, defense and aerospace sectors. ENGAGE with us today and make your contribution to the future! Join the team that leading technology companies turn to for cutting-edge photonic innovation. At Excelitas Technologies you are how we EXCEL. Our facility in Billerica, Massachusetts is located in the metropolitan Boston area and specializes in the design and manufacturing of advanced photonics products based on MEMS and other micro-scale optical devices. Our unique technology enables the highest system performance in the most compact and cost-effective formats in a variety of applications. This site's Optical Coherence Tomography (OCT) products are laser-based imaging tools that have transformed ophthalmic care and made notable impacts on patients in cardiology, dermatology, oncology, gastroenterology, and other medical specialties. We are presently seeking an on-site Desktop Support Technician for our Billerica site. Main responsibilities: Provide advanced onsite and desk-side IT support for end users as needed when escalated from the service desk; Support and maintain Windows PCs, laptops, and mobile devices in an enterprise environment; Perform device provisioning, replacements, troubleshooting, and lifecycle management; Support Microsoft Intune operations including device enrollment, compliance monitoring, configuration profiles, and application deployments; Troubleshoot endpoint related issues and partner with senior IT staff on complex incidents; Assist with endpoint security, patching, and standard configuration activities; Document technical procedures, asset changes, and issue resolutions in accordance with IT standards. Requirements: Demonstrate hands on experience supporting Windows endpoints in a business environment; Show working knowledge of Microsoft Intune or endpoint management platforms; Exhibit experience supporting users onsite with minimal supervision; Possess a solid understanding of Microsoft 365 applications and Azure AD concepts; Communicate effectively with end users and IT team members; Be willing to travel as required; Must be a US Persons; This position does not have relocation assistance; Be able to lift and move IT equipment as part of onsite support duties. The salary range for this position is $25.00 to $45.00 Our hiring criteria meets the requirements of the OLF. All applicants must comply with the CGP (Controlled Goods Program). Equal Opportunity/Affirmative Action Employer Minorities/Females/Disability/Gender Identity/Sexual Orientation Excelitas is seeking leaders and innovators to join our global team! Visit:
Job DescriptionJob Description IT Help Desk Technician Reports To: Implementation Engineer Department: Information Technology FLSA Status: Full-Time, Non-Exempt Work Environment: Multiple Facilities / Office/ Onsite in Gillette, WY Position Summary We are seeking an IT Help Desk Technician to provide first-level technical support for employees experiencing hardware, software, and network-related issues. This role is responsible for troubleshooting technical problems, resolving support requests, maintaining IT assets, and delivering exceptional customer service while ensuring the reliable operation of business technology systems. Key Responsibilities Provide first-level technical support via phone, email, remote support, and in-person assistance. Diagnose and resolve hardware, software, printer, and network connectivity issues. Install, configure, and maintain desktop computers, laptops, peripherals, and business applications. Utilize remote support tools such as TeamViewer, AnyDesk, or Remote Desktop to resolve user issues. Create, prioritize, update, and close support tickets within the organization's ticketing system. Maintain accurate documentation, knowledge base articles, and IT asset inventories. Assist users with Microsoft Office, email, web browsers, mobile devices, and common business applications. Provide end-user training on software, security awareness, and IT best practices. Escalate complex technical issues to senior IT staff when appropriate. Maintain a high level of customer service while meeting established service level expectations. Perform other duties as assigned. QualificationsEducation High school diploma or equivalent required. Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred. Experience Previous Help Desk, Desktop Support, or Technical Support experience preferred. Experience supporting Windows environments and Microsoft Office applications. Experience with ticketing systems such as ServiceNow, Zendesk, Jira, or similar platforms is preferred. Preferred Certifications CompTIA A+ Microsoft Certified Professional (MCP) or equivalent Other relevant IT certifications are a plus. Required Knowledge, Skills & Abilities Strong troubleshooting and analytical problem-solving skills. Working knowledge of Windows, macOS, and basic Linux environments. Basic understanding of networking concepts including TCP/IP, DNS, DHCP, and Wi-Fi connectivity. Experience supporting printers, mobile devices, and desktop peripherals. Excellent verbal and written communication skills. Strong customer service skills with the ability to explain technical concepts to non-technical users. Ability to prioritize multiple support requests in a fast-paced environment. Strong organizational skills and attention to detail. Ability to work independently and collaboratively within an IT team. Physical Requirements This position may require occasional lifting of equipment weighing up to 50 pounds and extended periods of sitting, standing, walking, and computer use. Work Environment Primarily an indoor office or multi-site business environment. Occasional exposure to equipment rooms, confined spaces, or elevated temperatures. Local travel between facilities may be required. Equal Opportunity Employer We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other status protected by applicable law.
09/23/2026
Full time
Job DescriptionJob Description IT Help Desk Technician Reports To: Implementation Engineer Department: Information Technology FLSA Status: Full-Time, Non-Exempt Work Environment: Multiple Facilities / Office/ Onsite in Gillette, WY Position Summary We are seeking an IT Help Desk Technician to provide first-level technical support for employees experiencing hardware, software, and network-related issues. This role is responsible for troubleshooting technical problems, resolving support requests, maintaining IT assets, and delivering exceptional customer service while ensuring the reliable operation of business technology systems. Key Responsibilities Provide first-level technical support via phone, email, remote support, and in-person assistance. Diagnose and resolve hardware, software, printer, and network connectivity issues. Install, configure, and maintain desktop computers, laptops, peripherals, and business applications. Utilize remote support tools such as TeamViewer, AnyDesk, or Remote Desktop to resolve user issues. Create, prioritize, update, and close support tickets within the organization's ticketing system. Maintain accurate documentation, knowledge base articles, and IT asset inventories. Assist users with Microsoft Office, email, web browsers, mobile devices, and common business applications. Provide end-user training on software, security awareness, and IT best practices. Escalate complex technical issues to senior IT staff when appropriate. Maintain a high level of customer service while meeting established service level expectations. Perform other duties as assigned. QualificationsEducation High school diploma or equivalent required. Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred. Experience Previous Help Desk, Desktop Support, or Technical Support experience preferred. Experience supporting Windows environments and Microsoft Office applications. Experience with ticketing systems such as ServiceNow, Zendesk, Jira, or similar platforms is preferred. Preferred Certifications CompTIA A+ Microsoft Certified Professional (MCP) or equivalent Other relevant IT certifications are a plus. Required Knowledge, Skills & Abilities Strong troubleshooting and analytical problem-solving skills. Working knowledge of Windows, macOS, and basic Linux environments. Basic understanding of networking concepts including TCP/IP, DNS, DHCP, and Wi-Fi connectivity. Experience supporting printers, mobile devices, and desktop peripherals. Excellent verbal and written communication skills. Strong customer service skills with the ability to explain technical concepts to non-technical users. Ability to prioritize multiple support requests in a fast-paced environment. Strong organizational skills and attention to detail. Ability to work independently and collaboratively within an IT team. Physical Requirements This position may require occasional lifting of equipment weighing up to 50 pounds and extended periods of sitting, standing, walking, and computer use. Work Environment Primarily an indoor office or multi-site business environment. Occasional exposure to equipment rooms, confined spaces, or elevated temperatures. Local travel between facilities may be required. Equal Opportunity Employer We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other status protected by applicable law.
Job DescriptionJob Description IT Help Desk Technician Reports To: Implementation Engineer Department: Information Technology FLSA Status: Full-Time, Non-Exempt Work Environment: Multiple Facilities / Office/ Onsite in Gillette, WY Position Summary We are seeking an IT Help Desk Technician to provide first-level technical support for employees experiencing hardware, software, and network-related issues. This role is responsible for troubleshooting technical problems, resolving support requests, maintaining IT assets, and delivering exceptional customer service while ensuring the reliable operation of business technology systems. Key Responsibilities Provide first-level technical support via phone, email, remote support, and in-person assistance. Diagnose and resolve hardware, software, printer, and network connectivity issues. Install, configure, and maintain desktop computers, laptops, peripherals, and business applications. Utilize remote support tools such as TeamViewer, AnyDesk, or Remote Desktop to resolve user issues. Create, prioritize, update, and close support tickets within the organization's ticketing system. Maintain accurate documentation, knowledge base articles, and IT asset inventories. Assist users with Microsoft Office, email, web browsers, mobile devices, and common business applications. Provide end-user training on software, security awareness, and IT best practices. Escalate complex technical issues to senior IT staff when appropriate. Maintain a high level of customer service while meeting established service level expectations. Perform other duties as assigned. QualificationsEducation High school diploma or equivalent required. Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred. Experience Previous Help Desk, Desktop Support, or Technical Support experience preferred. Experience supporting Windows environments and Microsoft Office applications. Experience with ticketing systems such as ServiceNow, Zendesk, Jira, or similar platforms is preferred. Preferred Certifications CompTIA A+ Microsoft Certified Professional (MCP) or equivalent Other relevant IT certifications are a plus. Required Knowledge, Skills & Abilities Strong troubleshooting and analytical problem-solving skills. Working knowledge of Windows, macOS, and basic Linux environments. Basic understanding of networking concepts including TCP/IP, DNS, DHCP, and Wi-Fi connectivity. Experience supporting printers, mobile devices, and desktop peripherals. Excellent verbal and written communication skills. Strong customer service skills with the ability to explain technical concepts to non-technical users. Ability to prioritize multiple support requests in a fast-paced environment. Strong organizational skills and attention to detail. Ability to work independently and collaboratively within an IT team. Physical Requirements This position may require occasional lifting of equipment weighing up to 50 pounds and extended periods of sitting, standing, walking, and computer use. Work Environment Primarily an indoor office or multi-site business environment. Occasional exposure to equipment rooms, confined spaces, or elevated temperatures. Local travel between facilities may be required. Equal Opportunity Employer We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other status protected by applicable law.
09/23/2026
Full time
Job DescriptionJob Description IT Help Desk Technician Reports To: Implementation Engineer Department: Information Technology FLSA Status: Full-Time, Non-Exempt Work Environment: Multiple Facilities / Office/ Onsite in Gillette, WY Position Summary We are seeking an IT Help Desk Technician to provide first-level technical support for employees experiencing hardware, software, and network-related issues. This role is responsible for troubleshooting technical problems, resolving support requests, maintaining IT assets, and delivering exceptional customer service while ensuring the reliable operation of business technology systems. Key Responsibilities Provide first-level technical support via phone, email, remote support, and in-person assistance. Diagnose and resolve hardware, software, printer, and network connectivity issues. Install, configure, and maintain desktop computers, laptops, peripherals, and business applications. Utilize remote support tools such as TeamViewer, AnyDesk, or Remote Desktop to resolve user issues. Create, prioritize, update, and close support tickets within the organization's ticketing system. Maintain accurate documentation, knowledge base articles, and IT asset inventories. Assist users with Microsoft Office, email, web browsers, mobile devices, and common business applications. Provide end-user training on software, security awareness, and IT best practices. Escalate complex technical issues to senior IT staff when appropriate. Maintain a high level of customer service while meeting established service level expectations. Perform other duties as assigned. QualificationsEducation High school diploma or equivalent required. Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred. Experience Previous Help Desk, Desktop Support, or Technical Support experience preferred. Experience supporting Windows environments and Microsoft Office applications. Experience with ticketing systems such as ServiceNow, Zendesk, Jira, or similar platforms is preferred. Preferred Certifications CompTIA A+ Microsoft Certified Professional (MCP) or equivalent Other relevant IT certifications are a plus. Required Knowledge, Skills & Abilities Strong troubleshooting and analytical problem-solving skills. Working knowledge of Windows, macOS, and basic Linux environments. Basic understanding of networking concepts including TCP/IP, DNS, DHCP, and Wi-Fi connectivity. Experience supporting printers, mobile devices, and desktop peripherals. Excellent verbal and written communication skills. Strong customer service skills with the ability to explain technical concepts to non-technical users. Ability to prioritize multiple support requests in a fast-paced environment. Strong organizational skills and attention to detail. Ability to work independently and collaboratively within an IT team. Physical Requirements This position may require occasional lifting of equipment weighing up to 50 pounds and extended periods of sitting, standing, walking, and computer use. Work Environment Primarily an indoor office or multi-site business environment. Occasional exposure to equipment rooms, confined spaces, or elevated temperatures. Local travel between facilities may be required. Equal Opportunity Employer We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other status protected by applicable law.
Job Description Job Description Job Title: AV Technician Location: Washington, DC Type: Contract Compensation: $36.80 Work Model: Onsite Hours: 40.0 Security Clearance: Ability to obtain and maintain Public Trust (or higher if required) Overview This is an onsite Audio Visual (AV) and Video Teleconferencing (VTC) support role responsible for maintaining conference room technology, supporting live events, and ensuring seamless collaboration experiences across Microsoft Teams, Webex, and other AV platforms. Responsibilities Proactively inspect, configure, and maintain AV/VTC equipment in meeting rooms, auditoriums, and multipurpose rooms. Manage deployment, setup, and relocation of AV/VTC components to support operational and event requirements. Troubleshoot front-end AV/VTC hardware and software issues and restore services with minimal disruption. Perform routine readiness checks to ensure monitors, microphones, conference phones, and related room systems remain fully operational. Provide user-facing support for collaboration tools, including Webex and Microsoft Teams. Field and resolve user questions on AV/VTC usage, meeting startup, content sharing, and audio/video performance. Support conference and hybrid meeting connectivity and coordinate escalations for unresolved issues. Communicate service updates and usage guidance to end users to improve collaboration outcomes. Support production of live events, including town halls, commission meetings, and other high-visibility sessions. Execute live video/audio support activities and assist with webcast or streaming operations. Coordinate with internal stakeholders and third-party providers for services such as captioning and interpretation support. Perform post-production editing for recorded events and deliver high-quality final media outputs. Conduct training sessions on selection, use, and design of audiovisual materials and presentation equipment. Develop manuals, workbooks, and user-facing reference materials to support AV/VTC operations. Create practical job aids for common room technologies and collaboration workflows. Capture recurring issues and recommend process improvements to strengthen AV/VTC service delivery. Requirements Citizenship/Work Authorization: Must meet contract requirements. Clearance: Ability to obtain and maintain Public Trust (or higher if required). Education: Bachelor's degree in a relevant field (e.g., Information Technology, Computer Science, Engineering). Minimum of 5 years of experience providing front-end AV/VTC support in enterprise or government environments. Hands-on experience managing, deploying, and troubleshooting AV/VTC equipment. Demonstrated skills and knowledge to operate AV/VTC systems, including live broadcasts and post-production editing. AV/VTC system operation and troubleshooting across conference rooms, auditoriums, and multipurpose spaces. Webex and Microsoft Teams support for meetings and collaboration. Live broadcast, streaming/webcast support, and post-production video editing. End-user training delivery and development of manuals, texts, and workbooks. Preventive AV equipment management, issue triage, and service restoration. Experience supporting federal agency executive events, hearings, or public-facing broadcast sessions (preferred). AVIXA CTS certification (CTS-I or CTS-D preferred). Experience coordinating live captioning and sign-language interpretation support (preferred). Familiarity with ITSM/ticketing workflows (e.g., ServiceNow) and SLA-driven support in PWS-aligned environments (preferred). Experience with AV refresh, upgrade, and modernization efforts in secured environments (preferred). AVIXA CTS, CTS-I/CTS-D (preferred). Dante Level 1 or Level 2 when supporting Dante-based audio transport environments (preferred). System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
09/23/2026
Full time
Job Description Job Description Job Title: AV Technician Location: Washington, DC Type: Contract Compensation: $36.80 Work Model: Onsite Hours: 40.0 Security Clearance: Ability to obtain and maintain Public Trust (or higher if required) Overview This is an onsite Audio Visual (AV) and Video Teleconferencing (VTC) support role responsible for maintaining conference room technology, supporting live events, and ensuring seamless collaboration experiences across Microsoft Teams, Webex, and other AV platforms. Responsibilities Proactively inspect, configure, and maintain AV/VTC equipment in meeting rooms, auditoriums, and multipurpose rooms. Manage deployment, setup, and relocation of AV/VTC components to support operational and event requirements. Troubleshoot front-end AV/VTC hardware and software issues and restore services with minimal disruption. Perform routine readiness checks to ensure monitors, microphones, conference phones, and related room systems remain fully operational. Provide user-facing support for collaboration tools, including Webex and Microsoft Teams. Field and resolve user questions on AV/VTC usage, meeting startup, content sharing, and audio/video performance. Support conference and hybrid meeting connectivity and coordinate escalations for unresolved issues. Communicate service updates and usage guidance to end users to improve collaboration outcomes. Support production of live events, including town halls, commission meetings, and other high-visibility sessions. Execute live video/audio support activities and assist with webcast or streaming operations. Coordinate with internal stakeholders and third-party providers for services such as captioning and interpretation support. Perform post-production editing for recorded events and deliver high-quality final media outputs. Conduct training sessions on selection, use, and design of audiovisual materials and presentation equipment. Develop manuals, workbooks, and user-facing reference materials to support AV/VTC operations. Create practical job aids for common room technologies and collaboration workflows. Capture recurring issues and recommend process improvements to strengthen AV/VTC service delivery. Requirements Citizenship/Work Authorization: Must meet contract requirements. Clearance: Ability to obtain and maintain Public Trust (or higher if required). Education: Bachelor's degree in a relevant field (e.g., Information Technology, Computer Science, Engineering). Minimum of 5 years of experience providing front-end AV/VTC support in enterprise or government environments. Hands-on experience managing, deploying, and troubleshooting AV/VTC equipment. Demonstrated skills and knowledge to operate AV/VTC systems, including live broadcasts and post-production editing. AV/VTC system operation and troubleshooting across conference rooms, auditoriums, and multipurpose spaces. Webex and Microsoft Teams support for meetings and collaboration. Live broadcast, streaming/webcast support, and post-production video editing. End-user training delivery and development of manuals, texts, and workbooks. Preventive AV equipment management, issue triage, and service restoration. Experience supporting federal agency executive events, hearings, or public-facing broadcast sessions (preferred). AVIXA CTS certification (CTS-I or CTS-D preferred). Experience coordinating live captioning and sign-language interpretation support (preferred). Familiarity with ITSM/ticketing workflows (e.g., ServiceNow) and SLA-driven support in PWS-aligned environments (preferred). Experience with AV refresh, upgrade, and modernization efforts in secured environments (preferred). AVIXA CTS, CTS-I/CTS-D (preferred). Dante Level 1 or Level 2 when supporting Dante-based audio transport environments (preferred). System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref:
Job Description Job Description Description FII USA, Inc ., a Foxconn Technology Group Company, is seeking a Failure Analysis Engineer to perform engineering investigations of significant customer field and line escalations related to hardware issues and collaborate with numerous internal engineering disciplines to resolve hardware issues. Once a part of the team, you will be responsible for a wide variety of tasks within the Test and Reliability Engineering Department in an office environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing. The Failure Analysis Engineer will monitor test failure trends in NPI, provide corrective actions to improve production test yields, and assist this Test and Reliability Engineering Department as needed. Responsibilities Interface with customers and internal cross-functional teams to root cause hardware issues to the component level Perform engineering investigations of significant customer field and line escalations related to hardware issues Monitor test failure trends in NPI and provide corrective actions to improve production test yields Design and develop debug tools to improve debug process and efficiency Provide training to technicians and debug team on new and existing debug procedures and product troubleshooting Support internal communications of techniques and processes for WW RMA & Service Centers Drive "best practices" across WW Operational, RMA & Service Sites Program manage CSP/Enterprise account Reliability requirements Facilitate Reliability strategy discussions Other duties as assigned Qualifications Bachelor's or Master's degree in electrical or computer engineering required Minimum of 4 years' experience designing and debugging Industry Standard Computing platforms required Experience in hardware/firmware/software development and test methodologies preferred Knowledge of key server technologies including Intel, AMD, ARM multi-core microprocessors, DDR 4/5 and NAND memory, and PCA design preferred Reasons you should work for us: Comprehensive benefits package including medical, dental, and vision insurance coverage. Basic life insurance and short-term disability coverage provided by employer. Supplemental life insurance and long-term disability coverage options available. 401K with employer contribution. Personal, Vacation, and Holiday paid time off for all full-time employees. Onsite Aurora Health & Wellness Center available for all employees. Employees are continuously encouraged to learn and grow their careers in smart manufacturing.
09/23/2026
Full time
Job Description Job Description Description FII USA, Inc ., a Foxconn Technology Group Company, is seeking a Failure Analysis Engineer to perform engineering investigations of significant customer field and line escalations related to hardware issues and collaborate with numerous internal engineering disciplines to resolve hardware issues. Once a part of the team, you will be responsible for a wide variety of tasks within the Test and Reliability Engineering Department in an office environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing. The Failure Analysis Engineer will monitor test failure trends in NPI, provide corrective actions to improve production test yields, and assist this Test and Reliability Engineering Department as needed. Responsibilities Interface with customers and internal cross-functional teams to root cause hardware issues to the component level Perform engineering investigations of significant customer field and line escalations related to hardware issues Monitor test failure trends in NPI and provide corrective actions to improve production test yields Design and develop debug tools to improve debug process and efficiency Provide training to technicians and debug team on new and existing debug procedures and product troubleshooting Support internal communications of techniques and processes for WW RMA & Service Centers Drive "best practices" across WW Operational, RMA & Service Sites Program manage CSP/Enterprise account Reliability requirements Facilitate Reliability strategy discussions Other duties as assigned Qualifications Bachelor's or Master's degree in electrical or computer engineering required Minimum of 4 years' experience designing and debugging Industry Standard Computing platforms required Experience in hardware/firmware/software development and test methodologies preferred Knowledge of key server technologies including Intel, AMD, ARM multi-core microprocessors, DDR 4/5 and NAND memory, and PCA design preferred Reasons you should work for us: Comprehensive benefits package including medical, dental, and vision insurance coverage. Basic life insurance and short-term disability coverage provided by employer. Supplemental life insurance and long-term disability coverage options available. 401K with employer contribution. Personal, Vacation, and Holiday paid time off for all full-time employees. Onsite Aurora Health & Wellness Center available for all employees. Employees are continuously encouraged to learn and grow their careers in smart manufacturing.
Job Description Job Description CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . About the role: The Tiger Team, Technical Deployment Lead, will support the expansion of our Data Centers across the U.S and Canada. The Technician must work well with others and will help ensure overall availability and reliability to meet or exceed the defined service levels of the hybrid travel data center operations. This position involves infrastructure delivery on all CoreWeave data centers, training on-site teams, and hardware and network diagnostics. This is a 100% onsite role at one of our West coast region U.S. data centers , with up to 60% of travel required on a rotational basis. What You'll Do: Nationwide travel to data centers to build and deploy new and ongoing sites Implementation and documentation of a global data center standard Troubleshoot hardware and networks Root cause analysis of hardware and software failures Train internal teams Perform on-site audits through our set QA/QC process Provide technical support to global data center teams Develop tools and scripts to update server and networking hardware Perform maintenance of test and tools equipment Follow-up project support Who You Are: You are a skilled and motivated technician with the ability to influence others who thrives in a fast-paced, hands-on environment. You are passionate about technology and possess the following qualifications: You have hands-on experience troubleshooting and assembling computer hardware. You are proficient with the Linux operating system. You possess a comprehensive knowledge of data center cut sheets and technical documentation. You have a strong understanding of best practices for cable management and hardware orientation. You are an effective communicator who collaborates seamlessly with network engineers and project managers. You excel at time management and take full ownership of your projects to meet demanding deadlines. You are flexible, with the ability to travel and work in a 24/7 operational environment. You can lift up to 50 lbs and are comfortable working in elevated locations. (All physical requirements are subject to reasonable accommodations.) The base salary range for this role is $90,000 to $102,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
09/22/2026
Full time
Job Description Job Description CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . About the role: The Tiger Team, Technical Deployment Lead, will support the expansion of our Data Centers across the U.S and Canada. The Technician must work well with others and will help ensure overall availability and reliability to meet or exceed the defined service levels of the hybrid travel data center operations. This position involves infrastructure delivery on all CoreWeave data centers, training on-site teams, and hardware and network diagnostics. This is a 100% onsite role at one of our West coast region U.S. data centers , with up to 60% of travel required on a rotational basis. What You'll Do: Nationwide travel to data centers to build and deploy new and ongoing sites Implementation and documentation of a global data center standard Troubleshoot hardware and networks Root cause analysis of hardware and software failures Train internal teams Perform on-site audits through our set QA/QC process Provide technical support to global data center teams Develop tools and scripts to update server and networking hardware Perform maintenance of test and tools equipment Follow-up project support Who You Are: You are a skilled and motivated technician with the ability to influence others who thrives in a fast-paced, hands-on environment. You are passionate about technology and possess the following qualifications: You have hands-on experience troubleshooting and assembling computer hardware. You are proficient with the Linux operating system. You possess a comprehensive knowledge of data center cut sheets and technical documentation. You have a strong understanding of best practices for cable management and hardware orientation. You are an effective communicator who collaborates seamlessly with network engineers and project managers. You excel at time management and take full ownership of your projects to meet demanding deadlines. You are flexible, with the ability to travel and work in a 24/7 operational environment. You can lift up to 50 lbs and are comfortable working in elevated locations. (All physical requirements are subject to reasonable accommodations.) The base salary range for this role is $90,000 to $102,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Ability and willingness to provide onsite technical support when required. While most work may be performed remotely, this position requires technicians to travel to designated locations as business needs dictate. Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
09/22/2026
Full time
Job Description Job Description Are you ready to shape the future of IT? Join Integris, where integrity meets innovation, and people come first. At Integris, we don't just offer jobs, we offer purpose. As a nationally recognized Best Places to Work and a leader in future-ready managed services , we're redefining how businesses experience IT. Our mission is bold: to empower clients and employees alike through secure, strategic, and scalable technology solutions. We're looking for talent that thrives in a culture of clarity, trust, and relentless execution , individuals who believe that IT is not just support, but a strategic advantage. If you're passionate about innovation, driven by impact, and ready to grow with a company that puts People First , you'll find your place here. Job Summary: The Systems Technician is responsible for providing frontline technical support for single end-user level issues, including personal computer, printer, Microsoft 365, Windows application, mobile device, and basic connectivity matters. This role serves as the initial point of contact for client technical assistance and is responsible for managing inquiries received through phone, email, and the client portal. The Systems Technician provides exceptional customer service while troubleshooting and resolving support requests efficiently and effectively. This position may execute responsibilities from the service desk, the field, a client site, an Integris office, or a remote home office depending on business and client needs. This role is expected to build technical capability over time, follow documented processes, maintain accurate service ticket documentation, and escalate complex technical issues to Systems Administrators or Systems Engineers when appropriate. The Systems Technician contributes to a positive client experience and plays an important role in maintaining daily service delivery operations. Job Responsibilities: Ticket Management Ability and willingness to provide onsite technical support when required. While most work may be performed remotely, this position requires technicians to travel to designated locations as business needs dictate. Work assigned tickets in order of SLA. Serve as the first point of contact for client support requests received through phone, email, and client portal. Answer inbound support calls, create service tickets, and ensure requests are properly documented, categorized, and prioritized. Troubleshoot and resolve frontline technical issues efficiently and effectively to minimize disruption to customer operations. Escalate advanced or unresolved technical issues to Systems Administrators or Systems Engineers following established escalation procedures. Document all technical work comprehensively to facilitate accurate client billing and ongoing support. Collaboration, Communication, and Customer Service Demonstrate excellent customer service skills with a focus on professionalism, responsiveness, and problem-solving. Communicate clearly with clients regarding ticket status, troubleshooting steps, next steps, and resolution details. Collaborate with Systems Administrators, Systems Engineers, and other technical team members to resolve client issues. Participate in team meetings, training sessions, documentation efforts, and knowledge-sharing activities. Follow up with clients and internal team members as needed to support timely issue resolution and a positive client experience. Technical Support & Documentation Provide frontline technical support for end-user devices, Microsoft 365 applications, and common infrastructure issues, escalating complex issues as appropriate. Support the configuration, maintenance, and troubleshooting of workstations, peripheral devices, and basic server, networking, and cloud technologies under established procedures. Assist with Microsoft 365 user administration, including account provisioning, password resets, licensing, and basic support for Exchange Online, Teams, and SharePoint. Troubleshoot common connectivity issues involving workstations, printers, wireless networks, VPN access, and basic network services, escalating advanced networking issues when necessary. Support backup verification, endpoint management, documentation, ticketing, remote management, and monitoring tools as part of daily operational activities. Collaborate with Systems Administrators, Systems Engineers, and other team members to resolve client issues while continuing to develop technical knowledge and skills. Follow established IT service management processes and Standard Operating Procedures (SOPs) to deliver consistent, high-quality support. Maintain accurate documentation of work performed and contribute to knowledge base articles and SOP updates as appropriate. Professional Development & Technical Growth Demonstrate curiosity and commitment to continuous learning across Microsoft technologies, networking fundamentals, service delivery, and client support. Participate in training, coaching, and certification pathways that support continued growth into advanced technical responsibilities. Leverage approved AI solutions responsibly to accelerate learning, improve troubleshooting efficiency, enhance documentation quality, and support better customer outcomes. Develop foundational technical knowledge that prepares the employee for potential progression into Systems Administrator responsibilities. Job Qualifications Education/Certification Requirements: Associate degree in Computer Science, Information Technology, or related field preferred (or equivalent experience). Valid driver's license. Entry-level certifications are preferred. Examples including but not limited to: CompTIA A+ Google IT Support Professional Certificate Microsoft Fundamentals certifications CompTIA Network+ Experience Requirements: 1-3 years of experience in technical support, help desk, desktop support, call center technical support, field support, or related IT support roles. Experience supporting Microsoft operating systems, Microsoft 365 applications, basic networking issues, and end-user technology. Experience delivering customer-facing support with a strong focus on professionalism, communication, and service quality. Experience working within a Managed Services Provider (MSP), consulting, or multi-client IT support environment is preferred. Technical Knowledge & Experience (including, but not limited to): Administration and troubleshooting of Windows workstation environments. Basic Microsoft 365 administration and end-user support. Basic Active Directory and Microsoft Entra ID user administration. Basic understanding of Azure cloud concepts and Microsoft cloud services. Basic networking fundamentals including TCP/IP, DNS, DHCP, VPNs, wireless connectivity, and general connectivity troubleshooting. Experience using ticketing systems and remote support tools, including ConnectWise or similar platforms. Familiarity with endpoint management and remote monitoring tools, including Intune, ConnectWise Automate, or similar technologies. Familiarity with firewall, wireless, and network support tools, including WatchGuard, Meraki, or similar technologies. Working knowledge of hardware, printers, mobile devices, peripherals, and workstation deployment. Working knowledge of cybersecurity best practices, user security awareness, data privacy, and appropriate handling of client information. Working knowledge of AI-assisted productivity and support tools, including Microsoft Copilot, Chat GPT Enterprise, and other approved generative AI solutions. Ability to leverage AI tools responsibly to improve troubleshooting efficiency, documentation quality, and customer support outcomes. At Integris , we value our team members and offer comprehensive benefits , including: Medical, Dental, and Vision Insurance 401K Retirement Plan Minimum 4 Weeks of Paid Time Off (PTO) Birthday PTO Paid Holidays Paid Time Off for Volunteering Short-Term and Long-Term Disability Insurance Life Insurance Supplemental Insurance Employee Assistance Program Join us in transforming IT services for small and midsize businesses across regulated industries. Be part of a team that's scaling nationally, investing in vertical expertise, and building for better . Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.
Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. This opportunity is located within the greater Lubbock area in Floydada, TX. Key job responsibilities Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. Perform root cause analysis of equipment failures and troubleshooting of facility within internal Service Level Agreements (SLA). Provide training and guidance to Engineering Operations Technicians and are responsible for working with Facility Manager (FM) to set team culture. Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams May assist in the building out of new facilities and assist in projects to increase current facility efficiency Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. Communicate complex technical information to a non-technical audience. Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency Ensure all safety procedures are adhered to by vendor and Amazon staff Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility of operations and maintenance. Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day-to-day tasks Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodation: Regularly lift and/or move up to 39 pounds independently Participate in group lifts for 40+ pounds Maintain balance and perform construction tasks while on a ladder Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position Work in an environment requiring provided ear protection Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 3+ years of electrical and mechanical facilities maintenance, or 3+ years of electrical facilities maintenance and 2+ years of mechanical facilities maintenance experience - Experience reading and writing procedures, technical documents, and engineering drawings - 3+ years of Microsoft Office products and applications experience PREFERRED QUALIFICATIONS - Experience in data center engineering or operations - Experience in construction or project management - Experience leading technical teams through daily operations and maintenance evolutions - Can work in an environment that involves walking, stooping, bending, and climbing to access equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Lubbock - 96 300.00 USD annually
09/22/2026
Full time
Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. This opportunity is located within the greater Lubbock area in Floydada, TX. Key job responsibilities Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. Perform root cause analysis of equipment failures and troubleshooting of facility within internal Service Level Agreements (SLA). Provide training and guidance to Engineering Operations Technicians and are responsible for working with Facility Manager (FM) to set team culture. Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams May assist in the building out of new facilities and assist in projects to increase current facility efficiency Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. Communicate complex technical information to a non-technical audience. Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency Ensure all safety procedures are adhered to by vendor and Amazon staff Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility of operations and maintenance. Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day-to-day tasks Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodation: Regularly lift and/or move up to 39 pounds independently Participate in group lifts for 40+ pounds Maintain balance and perform construction tasks while on a ladder Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position Work in an environment requiring provided ear protection Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 3+ years of electrical and mechanical facilities maintenance, or 3+ years of electrical facilities maintenance and 2+ years of mechanical facilities maintenance experience - Experience reading and writing procedures, technical documents, and engineering drawings - 3+ years of Microsoft Office products and applications experience PREFERRED QUALIFICATIONS - Experience in data center engineering or operations - Experience in construction or project management - Experience leading technical teams through daily operations and maintenance evolutions - Can work in an environment that involves walking, stooping, bending, and climbing to access equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Lubbock - 96 300.00 USD annually
Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. Key job responsibilities Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. Perform root cause analysis of equipment failures and troubleshooting of facility within internal Service Level Agreements (SLA). Provide training and guidance to Engineering Operations Technicians and are responsible for working with Facility Manager (FM) to set team culture. Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams May assist in the building out of new facilities and assist in projects to increase current facility efficiency Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. Communicate complex technical information to a non-technical audience. Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency Ensure all safety procedures are adhered to by vendor and Amazon staff Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility of operations and maintenance. Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day-to-day tasks Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodation: Regularly lift and/or move up to 39 pounds independently Participate in group lifts for 40+ pounds Maintain balance and perform construction tasks while on a ladder Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position Work in an environment requiring provided ear protection Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 3+ years of electrical and mechanical facilities maintenance, or 3+ years of electrical facilities maintenance and 2+ years of mechanical facilities maintenance experience - Experience reading and writing procedures, technical documents, and engineering drawings - 3+ years of Microsoft Office products and applications experience PREFERRED QUALIFICATIONS - Experience in data center engineering or operations - Experience in construction or project management - Experience leading technical teams through daily operations and maintenance evolutions - Can work in an environment that involves walking, stooping, bending, and climbing to access equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NV, SPARKS - 96 300.00 USD annually
09/22/2026
Full time
Join our dynamic Data Center Engineering Operations Team and become a critical architect of the infrastructure that powers global cloud computing. You'll play a pivotal role in maintaining the heartbeat of Amazon Web Services' physical infrastructure, ensuring seamless operations that support millions of customers worldwide. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third-party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Relocation assistance will be provided to eligible candidates who relocate for this position. Key job responsibilities Act as the primary escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. Perform root cause analysis of equipment failures and troubleshooting of facility within internal Service Level Agreements (SLA). Provide training and guidance to Engineering Operations Technicians and are responsible for working with Facility Manager (FM) to set team culture. Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams May assist in the building out of new facilities and assist in projects to increase current facility efficiency Working outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls. Communicate complex technical information to a non-technical audience. Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency Ensure all safety procedures are adhered to by vendor and Amazon staff Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility of operations and maintenance. Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day-to-day tasks Physical Requirements: Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodation: Regularly lift and/or move up to 39 pounds independently Participate in group lifts for 40+ pounds Maintain balance and perform construction tasks while on a ladder Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position Work in an environment requiring provided ear protection Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. BASIC QUALIFICATIONS - 3+ years of electrical and mechanical facilities maintenance, or 3+ years of electrical facilities maintenance and 2+ years of mechanical facilities maintenance experience - Experience reading and writing procedures, technical documents, and engineering drawings - 3+ years of Microsoft Office products and applications experience PREFERRED QUALIFICATIONS - Experience in data center engineering or operations - Experience in construction or project management - Experience leading technical teams through daily operations and maintenance evolutions - Can work in an environment that involves walking, stooping, bending, and climbing to access equipment Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, NV, SPARKS - 96 300.00 USD annually
Amazon is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. Also expected from the CE is the ability to manage small-to-medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities. The CE directs, trains and supports EOT's in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems. This technical leadership position brings a 24/7 presence to support the engineering operations technicians on site and to be available to respond to site specific needs This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. Key job responsibilities • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center. • Operate independently with limited direct management • Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed, and work OT hours as needed to support site stability. • Perform root cause analysis of equipment failures • Troubleshoot and report of facility and data sever-level events within internal SLA • Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams • Provide training and guidance to Engineering Operations Technicians • Ensure all safety procedures are adhered to by vendor and Amazon staff • Utilize internal CMMS to manage building workflows • Communicate complex technical information to a non-technical audience Physical Requirements: • Walk job sites in uneven terrain • Work at heights and from ladders • Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more • Coordinate body movements when using tools or equipment • Reach and stretch to position equipment and fixtures while maintaining balance • Bend or twist the body into unusual positions while working • Perform physical tasks all day without becoming overly tired • Use hands to manipulate small wires and objects • Push or pull heavy objects into position • Work in a noisy environment • Work at depths, such as under raised floors About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of vendor management experience - 4+ years of relevant work in a data center or other critical environment experience - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience with Microsoft Office including Outlook, Word, and Excel - Current, active TS/SCI US Government Security Clearance PREFERRED QUALIFICATIONS - 3+ years of construction or project management experience - Electrical or mechanical Journeyman License - operating engineering license such as DC II, DC III, or equivalent - Experience in construction or project management Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, Plain City - 96 300.00 USD annually
09/22/2026
Full time
Amazon is looking for a detail-oriented individual to join our Data Center Engineering Operations Team. This committed group works to maintain the critical physical infrastructure that supports Amazon Web Services. Specifically, this team works to ensure that the data center's MEP operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers. The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. The CE serves as an expert technical resource reporting to a site's Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime. Also expected from the CE is the ability to manage small-to-medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities. The CE directs, trains and supports EOT's in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS's, PDU's, AHU's, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD's, and building automation systems. This technical leadership position brings a 24/7 presence to support the engineering operations technicians on site and to be available to respond to site specific needs This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. Key job responsibilities • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center. • Operate independently with limited direct management • Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed, and work OT hours as needed to support site stability. • Perform root cause analysis of equipment failures • Troubleshoot and report of facility and data sever-level events within internal SLA • Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams • Provide training and guidance to Engineering Operations Technicians • Ensure all safety procedures are adhered to by vendor and Amazon staff • Utilize internal CMMS to manage building workflows • Communicate complex technical information to a non-technical audience Physical Requirements: • Walk job sites in uneven terrain • Work at heights and from ladders • Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more • Coordinate body movements when using tools or equipment • Reach and stretch to position equipment and fixtures while maintaining balance • Bend or twist the body into unusual positions while working • Perform physical tasks all day without becoming overly tired • Use hands to manipulate small wires and objects • Push or pull heavy objects into position • Work in a noisy environment • Work at depths, such as under raised floors About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 3+ years of vendor management experience - 4+ years of relevant work in a data center or other critical environment experience - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience with Microsoft Office including Outlook, Word, and Excel - Current, active TS/SCI US Government Security Clearance PREFERRED QUALIFICATIONS - 3+ years of construction or project management experience - Electrical or mechanical Journeyman License - operating engineering license such as DC II, DC III, or equivalent - Experience in construction or project management Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, Plain City - 96 300.00 USD annually
Arthur Grand Technologies Inc
Petersburg, Virginia
Job Description Job Description Company Description Arthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand's culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results. We are a minority-owned staff augmentation and technology consulting company To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits, and provide continued opportunities for professional growth. Please send your resume for immediate consideration If you are interested in the above opportunity, we warmly invite you to join our team. Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets) Job Description Position: - Technical Support Analyst - Req ID: 810091 Location: 1 Hayden Drive. Petersburg, VA, 23806 - Onsite Type: Contract Interview type: Both Video & In-Person Interview The AV Instructional Technology Technician provides operational and technical support for audiovisual systems across instructional classrooms, conference rooms, and university event venues. Enterprise Audiovisual Systems Support - Required - 2 Years Troubleshooting, installing, operating, and maintaining AV equipment - Required 2 Years Supporting Live events, meetings, classrooms technology - Required 2 Years Experience using a help desk or ticketing system - Desired 1 Years AVIXA Certified Technology Specialist Certification - Desired Extron, Q-SYS, Biamp, Crestron Manufacturer Certifications - Desired Job Description: The AV Instructional Technology Technician providesoperational and technical support for audiovisual systems across instructionalclassrooms, conference rooms, and university event venues. The technician isresponsible for maintaining, troubleshooting, and operating AV equipment whileproviding exceptional customer service to faculty, staff, students, and guests.This position supports instructional technology initiatives and providesevening and weekend coverage for scheduled university events. Organizational Objectives Delivering reliable audiovisual services thatsupport teaching, learning, and university operations. Maintaining operational readiness of classroomand event technology. Providing professional AV support for academic,administrative, and special events. Ensuring rapid response to classroom technologyissues. Assisting with AV installations, upgrades, andpreventative maintenance. Supporting a 95% or greater AV system uptimeobjective. Essential Duties and Responsibilities Provide daily operational support foraudiovisual and instructional technology in classrooms, conference rooms,meeting spaces, and university event venues. Diagnose and resolve issues involving projectors,displays, monitors, microphones, speakers, cameras, control systems,presentation equipment, video conferencing platforms, and related connectivity. Perform routine system testing, preventativemaintenance, and equipment inspections to support reliable operation anddepartmental uptime goals. Complete minor installation and replacementwork, including replacing projectors, monitors, cables, adapters, and similaraudiovisual components. Document service requests, repairs, maintenanceactivities, and equipment changes in the university's ticketing or inventorysystems. Provide audiovisual support for universityevents, commencements, conferences, meetings, executive functions, and otherscheduled programs. Coordinate with event organizers to confirm technicalrequirements and respond to issues during events. Work evenings, weekends, and other non-standardhours as required to support university events and campus activities. Provide professional technical assistance tofaculty, staff, students, guests, and event participants. Assist users with classroom technology,presentation systems, conferencing platforms, and basic equipment operation. Support departmental technology projects,emergency operations, and other duties assigned by the AV Instructional TechnologyManager or ITS leadership. Qualifications Minimum Qualifications Associate degree in Information Technology,Electronics, Audiovisual Technology, or a related field, or an equivalentcombination of education, training, and experience. At least two years of experience supportingprofessional or enterprise audiovisual systems. Experience troubleshooting, installing,operating, and maintaining audiovisual equipment. Experience supporting live events, meetings,classroom technology, or executive presentations. Experience using a help desk or ticketmanagement system. Ability to lift and carry equipment weighing upto 50 pounds and perform work involving standing, walking, bending, kneeling,reaching, and climbing ladders. Availability to work scheduled evenings,weekends, holidays, and other non-standard hours . Preferred Qualifications Bachelor's degree in Information Technology,Electronics, Audiovisual Technology, or a related field. Two to four years of professional audiovisualsupport experience. Experience supporting audiovisual andinstructional technology in a higher education environment. AVIXA Certified Technology Specialistcertification. Manufacturer certifications or hands-on experience with Crestron, Extron, Q-SYS, Biamp, or similar enterprise AV platforms. Thanks Richard Tucker Arthur Grand Technologies Inc 8(A) Certified Business CMMI (L3) ISO 9001:2015 Certified ISO/IEC 27001:2022 Certified NMSDC Minority Business Enterprise (MBE) Arthur Grand is an Equal Opportunity Employer (Including disability/Vets) Additional Information All your information will be kept confidential according to EEO guidelines.
09/22/2026
Full time
Job Description Job Description Company Description Arthur Grand is an IT services firm specializing in Digital Transformation initiatives for Federal, Commercial, State & local customers. Since 2012, Arthur Grand has been successfully supporting and delivering IT services to our customers in the areas of enterprise modernization and transformation with a core focus on emerging technologies including Cloud Solutions (AWS, Azure), Agile Development, Custom Programming, Full Stack Development, DevOps, DevSecOps, CI/CD, Web Development, Mobile APP Development, Data Visualization, Data Warehousing, Financial/ERP System Implementation and Infrastructure Management. Arthur Grand's culture of delivery excellence, combined with a commitment to bring the best talent to provide services, has earned our company an unparalleled reputation for delivering transformative results. We are a minority-owned staff augmentation and technology consulting company To keep our valued employees, we need to keep them engaged in challenging, interesting work, offer market-relevant benefits, and provide continued opportunities for professional growth. Please send your resume for immediate consideration If you are interested in the above opportunity, we warmly invite you to join our team. Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets) Job Description Position: - Technical Support Analyst - Req ID: 810091 Location: 1 Hayden Drive. Petersburg, VA, 23806 - Onsite Type: Contract Interview type: Both Video & In-Person Interview The AV Instructional Technology Technician provides operational and technical support for audiovisual systems across instructional classrooms, conference rooms, and university event venues. Enterprise Audiovisual Systems Support - Required - 2 Years Troubleshooting, installing, operating, and maintaining AV equipment - Required 2 Years Supporting Live events, meetings, classrooms technology - Required 2 Years Experience using a help desk or ticketing system - Desired 1 Years AVIXA Certified Technology Specialist Certification - Desired Extron, Q-SYS, Biamp, Crestron Manufacturer Certifications - Desired Job Description: The AV Instructional Technology Technician providesoperational and technical support for audiovisual systems across instructionalclassrooms, conference rooms, and university event venues. The technician isresponsible for maintaining, troubleshooting, and operating AV equipment whileproviding exceptional customer service to faculty, staff, students, and guests.This position supports instructional technology initiatives and providesevening and weekend coverage for scheduled university events. Organizational Objectives Delivering reliable audiovisual services thatsupport teaching, learning, and university operations. Maintaining operational readiness of classroomand event technology. Providing professional AV support for academic,administrative, and special events. Ensuring rapid response to classroom technologyissues. Assisting with AV installations, upgrades, andpreventative maintenance. Supporting a 95% or greater AV system uptimeobjective. Essential Duties and Responsibilities Provide daily operational support foraudiovisual and instructional technology in classrooms, conference rooms,meeting spaces, and university event venues. Diagnose and resolve issues involving projectors,displays, monitors, microphones, speakers, cameras, control systems,presentation equipment, video conferencing platforms, and related connectivity. Perform routine system testing, preventativemaintenance, and equipment inspections to support reliable operation anddepartmental uptime goals. Complete minor installation and replacementwork, including replacing projectors, monitors, cables, adapters, and similaraudiovisual components. Document service requests, repairs, maintenanceactivities, and equipment changes in the university's ticketing or inventorysystems. Provide audiovisual support for universityevents, commencements, conferences, meetings, executive functions, and otherscheduled programs. Coordinate with event organizers to confirm technicalrequirements and respond to issues during events. Work evenings, weekends, and other non-standardhours as required to support university events and campus activities. Provide professional technical assistance tofaculty, staff, students, guests, and event participants. Assist users with classroom technology,presentation systems, conferencing platforms, and basic equipment operation. Support departmental technology projects,emergency operations, and other duties assigned by the AV Instructional TechnologyManager or ITS leadership. Qualifications Minimum Qualifications Associate degree in Information Technology,Electronics, Audiovisual Technology, or a related field, or an equivalentcombination of education, training, and experience. At least two years of experience supportingprofessional or enterprise audiovisual systems. Experience troubleshooting, installing,operating, and maintaining audiovisual equipment. Experience supporting live events, meetings,classroom technology, or executive presentations. Experience using a help desk or ticketmanagement system. Ability to lift and carry equipment weighing upto 50 pounds and perform work involving standing, walking, bending, kneeling,reaching, and climbing ladders. Availability to work scheduled evenings,weekends, holidays, and other non-standard hours . Preferred Qualifications Bachelor's degree in Information Technology,Electronics, Audiovisual Technology, or a related field. Two to four years of professional audiovisualsupport experience. Experience supporting audiovisual andinstructional technology in a higher education environment. AVIXA Certified Technology Specialistcertification. Manufacturer certifications or hands-on experience with Crestron, Extron, Q-SYS, Biamp, or similar enterprise AV platforms. Thanks Richard Tucker Arthur Grand Technologies Inc 8(A) Certified Business CMMI (L3) ISO 9001:2015 Certified ISO/IEC 27001:2022 Certified NMSDC Minority Business Enterprise (MBE) Arthur Grand is an Equal Opportunity Employer (Including disability/Vets) Additional Information All your information will be kept confidential according to EEO guidelines.
Edgewater Federal Solutions, Inc.
Pocatello, Idaho
Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Huntsville, AL. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance with SCI-CI Poly eligibility Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
09/22/2026
Full time
Job Description Job Description Edgewater Federal Solutions is currently seeking a Data Center Technician II to provide support to our Federal Client located in Huntsville, AL. You will be responsible for the installation of various types of Information Technology (IT) hardware devices and cabling in a data center environment. This position requires the intermediate knowledge of data center hardware and systems to include the ability to interpret the manufacturer's guides for installation into data center racks, the understanding of space, power, and cooling requirements, as well as mounting hardware specifications. This requires an active TOP SECRET clearance and is onsite in Pocatello, ID. Qualifications: Minimum 3 years of of data center hardware and cable installation experience Possess knowledge of National Standards as pertaining to Data Center IT infrastructure including Building Industry Consulting Service International (BICSI), Telecommunications Industry Association TIA-606 and TIA-942. Knowledge of (BICSI) Installer 2 for both Copper (INSTC) and Fiber (INSTF) Industry foundational technology certification (such as CompTIA Server+, CompTIA A+, CompTIA Network+, Schneider Electric DCCA, EPI CDCE), or vendor-specific technician level certification (such as Cisco Certified Technician, Dell PowerEdge Foundations), or higher required within 6 months after hire date An associate degree or vocational degree in Information Technology Systems is preferred. Must be a U.S. Citizen Active Top-Secret Clearance with SCI-CI Poly eligibility Responsibilities: Evaluate Data Center infrastructure requirements (rack space, network, power, cabling, etc.) and coordinating necessary resources to prepare space for the installation of equipment. Coordinate necessary facilities resources such as electric and cooling for specialized equipment such as high voltage storage area networks and large servers requiring redundant power. Provision the cabling, floor cut outs, and rack rails and mounting hardware for the installation of IT devices and systems such as servers, switches, routers, power cables, fiber and copper cables, power distribution units, and keyboard, video, and mouse (KVM) components. Perform end to end installation of patch cables both fiber and copper as well as management cabling and cross connect cabling. Perform troubleshooting assistance such as rebooting, visual check of system indicator lights, and perform the replacement of suspected failed installation components (fiber, cables, connectors, iDRAC, power distribution units) in conjunction with the systems engineers to enable the system to return to an operational state. Follow labeling standards and collect, track, and update all configuration changes and inventory information in an Excel spreadsheet, SharePoint, or data center information system. Adhere to all data center safety rules and policy as well as installation standards. Perform other duties as required such as un-crating and unboxing large numbers of system and pallets of gear and subsequent removal of refuse to keep data center clear of all walkway hazards. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law. Company Description Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area since 2018. It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.
Job Description Job Description Role- L2 Data Centre Technician Location - The Woodlands, TX USC/GC ONLY About the Team The Datacenter Operation team supports the company's fast growth by deploying and operating hyperscale datacenters. The team takes full onsite responsibility for each site and manages the end-to-end lifecycle of hardware fleet operations, providing scalable and reliable infrastructure solutions and services for AI workloads. Responsibilities Install, rack, and deploy server and networking hardware in datacenter environments. Perform cable management tasks including reseating, labeling, and replacing network, power, and fiber/copper cabling. Execute server tray swaps and hardware replacements following established operational procedures. Respond to incidents and support onsite troubleshooting while maintaining aggressive SLA requirements. Document maintenance activities, hardware changes, and inventory updates accurately in tracking systems. Conduct visual inspections and basic diagnostics to identify potential hardware or connectivity issues. Work within rotating shifts or hold on-call responsibilities to support 24/7 operations. Maintain positive and collaborative working relationships with customers, vendors, partner teams, and internal stakeholders. Basic Qualifications High school diploma or equivalent required. Basic understanding of computer hardware and IT infrastructure concepts. Familiarity with server hardware components and basic troubleshooting concepts. Basic networking knowledge including copper/fiber cabling and connectivity standards. Strong attention to detail with the ability to follow technical procedures precisely. Ability to lift up to 50 pounds and work in datacenter environments. Strong organizational and time management skills in fast-paced operational settings. Preferred Qualifications Previous experience in IT support, computer repair, or technical operations environments. Familiarity with datacenter equipment, ticketing systems, or asset tracking tools. Technical certifications or relevant coursework in IT, networking, or infrastructure operations. Experience supporting hardware deployments or break/fix activities. Exposure to Linux systems or command-line environments. Experience working in fast-paced, high-availability technical environments. Strong verbal and written communication skills with attention to clarity and detail.
09/22/2026
Full time
Job Description Job Description Role- L2 Data Centre Technician Location - The Woodlands, TX USC/GC ONLY About the Team The Datacenter Operation team supports the company's fast growth by deploying and operating hyperscale datacenters. The team takes full onsite responsibility for each site and manages the end-to-end lifecycle of hardware fleet operations, providing scalable and reliable infrastructure solutions and services for AI workloads. Responsibilities Install, rack, and deploy server and networking hardware in datacenter environments. Perform cable management tasks including reseating, labeling, and replacing network, power, and fiber/copper cabling. Execute server tray swaps and hardware replacements following established operational procedures. Respond to incidents and support onsite troubleshooting while maintaining aggressive SLA requirements. Document maintenance activities, hardware changes, and inventory updates accurately in tracking systems. Conduct visual inspections and basic diagnostics to identify potential hardware or connectivity issues. Work within rotating shifts or hold on-call responsibilities to support 24/7 operations. Maintain positive and collaborative working relationships with customers, vendors, partner teams, and internal stakeholders. Basic Qualifications High school diploma or equivalent required. Basic understanding of computer hardware and IT infrastructure concepts. Familiarity with server hardware components and basic troubleshooting concepts. Basic networking knowledge including copper/fiber cabling and connectivity standards. Strong attention to detail with the ability to follow technical procedures precisely. Ability to lift up to 50 pounds and work in datacenter environments. Strong organizational and time management skills in fast-paced operational settings. Preferred Qualifications Previous experience in IT support, computer repair, or technical operations environments. Familiarity with datacenter equipment, ticketing systems, or asset tracking tools. Technical certifications or relevant coursework in IT, networking, or infrastructure operations. Experience supporting hardware deployments or break/fix activities. Exposure to Linux systems or command-line environments. Experience working in fast-paced, high-availability technical environments. Strong verbal and written communication skills with attention to clarity and detail.
Job Description Job Description Required Qualifications Network Technician / Data Center Support • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education. 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers. Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. Other related tasks required: Receive Hardware shipments for data center equipment landings Validation Purchase Order accuracy of Hardware received Unboxing and Recycling of materials Move Equipment from dock to staging areas and or to DC racks Installation or retrofitting of server racks - rail and shelving installation Power and network cable installation and cable management Scanning and Labeling of installed devices (network or server) Designate parts identified for spare part stock inventory Proper e-waste handling and disposal Equipment shipping and receiving as needed Provide Escort Service for vendors/techs Work Request Tasks from Service Now ticket system Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) Must be able to work independently as well as in teams of 3-4 and be flexible. Must be able to lift 35 lbs. solo. Must be willing to travel between buildings using personal car/foot. May be required to walk/sit/stand/crawl/kneel for extended periods. Must have excellent customer service skills and written/verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10. The job entails working in datacenters, networking rooms. Should be able to communicate by telephone, email, or face to face. Preferred Qualifications Experience in Structured Network Cabling Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation
09/22/2026
Full time
Job Description Job Description Required Qualifications Network Technician / Data Center Support • Higher education or degree preferred (but not required) or foreign equivalent required from an accredited institution. Will also consider 1-3 years of progressive experience in the specialty in lieu of every year of education. 2+ years of experience in racking, stacking, connecting, and providing basic configuration support of networking or server devices Candidate will be part of onsite team maintaining network environment in support of physical touch (Smart Hands) support of Incident and or Requests. He/she will be providing Incident support by working with remote Level 2/3 teams to assist in resolving outages fixing issues including replacement of cabling or hardware components. He/she will be providing Service Request Support working with remote Network Support Teams to install hardware or patch cables to enable new services for customers. Candidate will be participating in Hardware Rack & Stack installation of both Network and Server equipment, cable management, and installation of required Fiber and Copper Patch leads, providing console access to Remote Team for configuration if required and testing connectivity after installation and configuration. Other related tasks required: Receive Hardware shipments for data center equipment landings Validation Purchase Order accuracy of Hardware received Unboxing and Recycling of materials Move Equipment from dock to staging areas and or to DC racks Installation or retrofitting of server racks - rail and shelving installation Power and network cable installation and cable management Scanning and Labeling of installed devices (network or server) Designate parts identified for spare part stock inventory Proper e-waste handling and disposal Equipment shipping and receiving as needed Provide Escort Service for vendors/techs Work Request Tasks from Service Now ticket system Ability to withstand working in a hot enclosed environment for short time spans required (i.e., data center hot isles) Must be able to perform work while on a ladder (use of ladders is required for top of rack installations) Must be able to work independently as well as in teams of 3-4 and be flexible. Must be able to lift 35 lbs. solo. Must be willing to travel between buildings using personal car/foot. May be required to walk/sit/stand/crawl/kneel for extended periods. Must have excellent customer service skills and written/verbal communication skills. Requires knowledge of Microsoft suite (Outlook, Excel, and Word primarily), Windows 10. The job entails working in datacenters, networking rooms. Should be able to communicate by telephone, email, or face to face. Preferred Qualifications Experience in Structured Network Cabling Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation Company Description We are committed to delivering exceptional services and professionals with proven work ethics and processes. Provide an exceptional client experience Deliver on our commitments Build trust by thinking and acting with integrity Create an environment that inspires innovation
Enterprise Technology Services (Etek)
Leesburg, Virginia
Job Description Job Description ETEK is searching for a part-time Enterprise Operations Center (EOC) Technician to join our Infrastructure support team. The EOC provides 24X7X365 monitoring and alerts for infrastructure operations and services. They monitor the current state of the production environment and identify unscheduled interruptions to systems and services when they occur. The EOC oversees root cause analysis of problems and service interruptions across the organization, chairs and facilitates service and system restoration efforts and communications working closely with Network Operations, Data Center Services, Solution Delivery, Information Security & Privacy, and other stakeholders. Responsibilities: Provide onsite coverage for monitoring enterprise systems supporting services 24X7X365, One opening for : 12pm to 12:30am, Saturday and Sunday Facilitate technical meetings, take detailed notes and write after action/postmortem reports. Communicate, coordinate and facilitate ad hoc conference calls among service and system SME to resolve service interruption affecting production services. Review and respond to events reported by customers or monitoring tools. Follow and develop SOPs. Manage and maintain SolarWinds System. Complete assigned tasks and small projects with little or no supervision. Manage and maintain SolarWinds monitoring and alerts. Resolve all but unique technical problems without the intervention of management or a more experienced technical specialist. Escalate problems to management as necessary. Develop and recommend techniques to address problem situations. Meet with customers to identify requirements and appropriate levels of service. Skills Required: A Bachelor's degree in IT + 5 years of IT experience or 13 years of IT experience. Excellent communication skills. Ability to summarize and communicate technical issues succinctly. Strong writing skills and ability to develop and follow processes and SOPs. General network knowledge of Firewalls, switches and servers. Such as Windows Servers, Linux Servers, Active Directory, Cisco Switches, Checkpoint Firewalls, WAN/LAN, Amazon and Azure Cloud Services, etc. SolarWinds tools use experience with the following modules: WPM, APM, SAM, EOC, NPM. Skills Preferred: Bachelor's degree in Information Technology or related field. Experience working with a large organization (>35,000 customers). Experience collaborating with peer and client teams. Experience working remotely and onsite. Experience working irregular shifts. Experience using a Helpdesk system - ServiceNow is a plus Security+ and or Network+ certifications
09/20/2026
Full time
Job Description Job Description ETEK is searching for a part-time Enterprise Operations Center (EOC) Technician to join our Infrastructure support team. The EOC provides 24X7X365 monitoring and alerts for infrastructure operations and services. They monitor the current state of the production environment and identify unscheduled interruptions to systems and services when they occur. The EOC oversees root cause analysis of problems and service interruptions across the organization, chairs and facilitates service and system restoration efforts and communications working closely with Network Operations, Data Center Services, Solution Delivery, Information Security & Privacy, and other stakeholders. Responsibilities: Provide onsite coverage for monitoring enterprise systems supporting services 24X7X365, One opening for : 12pm to 12:30am, Saturday and Sunday Facilitate technical meetings, take detailed notes and write after action/postmortem reports. Communicate, coordinate and facilitate ad hoc conference calls among service and system SME to resolve service interruption affecting production services. Review and respond to events reported by customers or monitoring tools. Follow and develop SOPs. Manage and maintain SolarWinds System. Complete assigned tasks and small projects with little or no supervision. Manage and maintain SolarWinds monitoring and alerts. Resolve all but unique technical problems without the intervention of management or a more experienced technical specialist. Escalate problems to management as necessary. Develop and recommend techniques to address problem situations. Meet with customers to identify requirements and appropriate levels of service. Skills Required: A Bachelor's degree in IT + 5 years of IT experience or 13 years of IT experience. Excellent communication skills. Ability to summarize and communicate technical issues succinctly. Strong writing skills and ability to develop and follow processes and SOPs. General network knowledge of Firewalls, switches and servers. Such as Windows Servers, Linux Servers, Active Directory, Cisco Switches, Checkpoint Firewalls, WAN/LAN, Amazon and Azure Cloud Services, etc. SolarWinds tools use experience with the following modules: WPM, APM, SAM, EOC, NPM. Skills Preferred: Bachelor's degree in Information Technology or related field. Experience working with a large organization (>35,000 customers). Experience collaborating with peer and client teams. Experience working remotely and onsite. Experience working irregular shifts. Experience using a Helpdesk system - ServiceNow is a plus Security+ and or Network+ certifications
Job Description Job Description National Technology Integrators is searching for a technician that specializes in the installation, programming, commissioning and service of audio, video and acoustic systems for commercial and government facilities. Audio Visual Technician will perform the onsite installation of audio/video systems and must possess the following skills. Technician needs to be skilled and have A/V integration experience (min. 3+ years). Be knowledgeable in all phases of systems integration, capable of working independently, able to effectively interface with client and other trades. (CTS or CTS-I Certification is a plus.) Have extensive knowledge of: signal flow, cabling, signal types, connections and terminations, rigging and drawings Possess good AV troubleshooting skills and have the ability to resolve complex issues with detailed AV and control systems - using site documentation and diagrams. Perform commercial, onsite audio/video equipment installation, including low voltage wiring installation, terminations, organized equipment rack wiring, programming, testing, as well as the ability to determine structural installation of speakers, displays, screens and projectors. Ability to work on man lifts and high locations. Maintain a clean driving record. Willingness to travel around the DC Metropolitan Area and to the Gaithersburg Warehouse (Required) Benefits: Health/Welfare insurance Paid time off Professional development assistance Schedule: 8 - 9 hour shift Monday to Friday Education: High school or equivalent (Required) Experience: Commercial AV Installation: 3+ years (Required) License/Certification: CTS (Preferred) Driver's License (Required)
09/20/2026
Full time
Job Description Job Description National Technology Integrators is searching for a technician that specializes in the installation, programming, commissioning and service of audio, video and acoustic systems for commercial and government facilities. Audio Visual Technician will perform the onsite installation of audio/video systems and must possess the following skills. Technician needs to be skilled and have A/V integration experience (min. 3+ years). Be knowledgeable in all phases of systems integration, capable of working independently, able to effectively interface with client and other trades. (CTS or CTS-I Certification is a plus.) Have extensive knowledge of: signal flow, cabling, signal types, connections and terminations, rigging and drawings Possess good AV troubleshooting skills and have the ability to resolve complex issues with detailed AV and control systems - using site documentation and diagrams. Perform commercial, onsite audio/video equipment installation, including low voltage wiring installation, terminations, organized equipment rack wiring, programming, testing, as well as the ability to determine structural installation of speakers, displays, screens and projectors. Ability to work on man lifts and high locations. Maintain a clean driving record. Willingness to travel around the DC Metropolitan Area and to the Gaithersburg Warehouse (Required) Benefits: Health/Welfare insurance Paid time off Professional development assistance Schedule: 8 - 9 hour shift Monday to Friday Education: High school or equivalent (Required) Experience: Commercial AV Installation: 3+ years (Required) License/Certification: CTS (Preferred) Driver's License (Required)
Job Description Job Description Position Summary The Embedded Lead Service & Project Technician serves as Premise One's dedicated, client-embedded technician at a studio campus near Beverly Hills, CA. This position is responsible for daily service delivery, preventive maintenance, system troubleshooting, and ad-hoc project support across the client's access control, video surveillance, and intrusion detection systems. This role requires a highly capable and self-motivated technician who can work independently, manage competing service priorities, and maintain strong working relationships with client personnel and onsite service partners. As a primary onsite representative of Premise One, the technician must consistently demonstrate professionalism, responsiveness, technical expertise, and a commitment to customer service. The position may also provide technical leadership to junior technicians and assist with the client's ongoing access control hardware replacement project as service workload permits. Key ResponsibilitiesEmbedded Client Support Serve as Premise One's primary embedded technical resource at the assigned client location. Build and maintain effective working relationships with client representatives, facilities personnel, security teams, and onsite contractors. Respond to daily service requests and prioritize work based on urgency, operational impact, and client expectations. Provide timely updates regarding ticket status, system conditions, scheduling conflicts, and issues requiring escalation. Coordinate daily activities with the client while remaining accountable to Premise One's Service Manager. Service and Maintenance Diagnose, troubleshoot, service, and repair access control, video surveillance, and intrusion detection systems. Perform preventive maintenance, system inspections, device testing, and corrective repairs. Support door hardware, field devices, control panels, power supplies, readers, locks, request-to-exit devices, and associated system components. Troubleshoot control panel wiring, relay logic, network connectivity, field device communication, and system integration issues. Verify that completed repairs restore the system to proper operation and meet Premise One and client standards. Project and Installation Support Support ad-hoc installation and upgrade projects across access control, CCTV, and intrusion systems. Assist with the client's ongoing access control hardware replacement project as service workload permits. Perform device replacements, field hardware installation, control panel terminations, programming, testing, and commissioning. Coordinate with approved subcontractors or certified locksmiths when specialized work is required. Ensure door coring and modifications to fire-rated openings are performed only by properly qualified and certified contractors. Coordinate with the client's designated low-voltage cabling contractor when new cabling or infrastructure work is required. Cable installation by this position is expected to be limited. Testing and Documentation Test and verify all completed repairs, installations, programming changes, and system modifications. Accurately document labor, materials, troubleshooting steps, system conditions, and completed work in the designated ticketing system. Provide clear service notes, photographs, testing results, and client communications for each assigned ticket. Complete timecards, service documentation, and project records accurately and on time. Identify recurring issues and recommend corrective actions or long-term system improvements. Safety and Quality Conduct pre-work site assessments and required safety checks before beginning work. Follow all Premise One, client, OSHA, and site-specific safety requirements. Maintain a clean and orderly work area and protect the client's facilities and active operations. Complete work in accordance with applicable codes, manufacturer requirements, and industry standards. Escalate unsafe conditions, system risks, scope conflicts, or quality concerns immediately. Qualifications Five or more years of relevant experience installing, servicing, maintaining, or troubleshooting commercial low-voltage systems. Strong hands-on experience with access control, CCTV/video surveillance, and intrusion detection systems. Working knowledge of Lenel access control systems, including field hardware, control panels, system navigation, and troubleshooting. Experience programming and troubleshooting IP cameras and video surveillance field devices. Strong knowledge of relay logic, electrical circuits, control panel wiring, network connectivity, and system diagnostics. Ability to independently diagnose system problems and determine appropriate corrective actions. Proficiency with industry-standard tools and test equipment, including meters, network testers, and other diagnostic devices. Ability to read and interpret construction drawings, wiring diagrams, riser diagrams, device schedules, and manufacturer documentation. Proficiency with computers, mobile applications, ticketing systems, and industry-specific software. Strong written and verbal communication skills and the ability to work independently while maintaining consistent communication with Premise One and the client. Valid state driver's license and an acceptable driving record. Preferred Certifications and Training Lenel certification is highly preferred. Candidates without current Lenel certification must demonstrate substantial Lenel system knowledge and be willing to complete an approved certification path. Milestone certification or relevant system experience Axis Communications training or certification Bosch and DMP intrusion system training Avigilon, Genetec, Software House, or Feenics certification Work Schedule and Availability Regular work schedule: Monday through Friday, 6:00 a.m. to 2:30 p.m. Occasional overtime, schedule adjustments, or after-hours work may be required to support client operations, system outages, emergencies, or project schedules. Participation in Premise One's on-call program may be required based on the client's service-level agreement and established coverage plan. This is primarily an embedded, client-site position. Travel outside the assigned location is expected to be limited but may occasionally be required for training, meetings, or operational support. Employment Expectations Because this position is embedded at a specific client location, continued assignment is dependent upon maintaining all required client credentials, site access permissions, certifications, security requirements, and standards of professional conduct. Powered by JazzHR y9gKBqz507
09/20/2026
Full time
Job Description Job Description Position Summary The Embedded Lead Service & Project Technician serves as Premise One's dedicated, client-embedded technician at a studio campus near Beverly Hills, CA. This position is responsible for daily service delivery, preventive maintenance, system troubleshooting, and ad-hoc project support across the client's access control, video surveillance, and intrusion detection systems. This role requires a highly capable and self-motivated technician who can work independently, manage competing service priorities, and maintain strong working relationships with client personnel and onsite service partners. As a primary onsite representative of Premise One, the technician must consistently demonstrate professionalism, responsiveness, technical expertise, and a commitment to customer service. The position may also provide technical leadership to junior technicians and assist with the client's ongoing access control hardware replacement project as service workload permits. Key ResponsibilitiesEmbedded Client Support Serve as Premise One's primary embedded technical resource at the assigned client location. Build and maintain effective working relationships with client representatives, facilities personnel, security teams, and onsite contractors. Respond to daily service requests and prioritize work based on urgency, operational impact, and client expectations. Provide timely updates regarding ticket status, system conditions, scheduling conflicts, and issues requiring escalation. Coordinate daily activities with the client while remaining accountable to Premise One's Service Manager. Service and Maintenance Diagnose, troubleshoot, service, and repair access control, video surveillance, and intrusion detection systems. Perform preventive maintenance, system inspections, device testing, and corrective repairs. Support door hardware, field devices, control panels, power supplies, readers, locks, request-to-exit devices, and associated system components. Troubleshoot control panel wiring, relay logic, network connectivity, field device communication, and system integration issues. Verify that completed repairs restore the system to proper operation and meet Premise One and client standards. Project and Installation Support Support ad-hoc installation and upgrade projects across access control, CCTV, and intrusion systems. Assist with the client's ongoing access control hardware replacement project as service workload permits. Perform device replacements, field hardware installation, control panel terminations, programming, testing, and commissioning. Coordinate with approved subcontractors or certified locksmiths when specialized work is required. Ensure door coring and modifications to fire-rated openings are performed only by properly qualified and certified contractors. Coordinate with the client's designated low-voltage cabling contractor when new cabling or infrastructure work is required. Cable installation by this position is expected to be limited. Testing and Documentation Test and verify all completed repairs, installations, programming changes, and system modifications. Accurately document labor, materials, troubleshooting steps, system conditions, and completed work in the designated ticketing system. Provide clear service notes, photographs, testing results, and client communications for each assigned ticket. Complete timecards, service documentation, and project records accurately and on time. Identify recurring issues and recommend corrective actions or long-term system improvements. Safety and Quality Conduct pre-work site assessments and required safety checks before beginning work. Follow all Premise One, client, OSHA, and site-specific safety requirements. Maintain a clean and orderly work area and protect the client's facilities and active operations. Complete work in accordance with applicable codes, manufacturer requirements, and industry standards. Escalate unsafe conditions, system risks, scope conflicts, or quality concerns immediately. Qualifications Five or more years of relevant experience installing, servicing, maintaining, or troubleshooting commercial low-voltage systems. Strong hands-on experience with access control, CCTV/video surveillance, and intrusion detection systems. Working knowledge of Lenel access control systems, including field hardware, control panels, system navigation, and troubleshooting. Experience programming and troubleshooting IP cameras and video surveillance field devices. Strong knowledge of relay logic, electrical circuits, control panel wiring, network connectivity, and system diagnostics. Ability to independently diagnose system problems and determine appropriate corrective actions. Proficiency with industry-standard tools and test equipment, including meters, network testers, and other diagnostic devices. Ability to read and interpret construction drawings, wiring diagrams, riser diagrams, device schedules, and manufacturer documentation. Proficiency with computers, mobile applications, ticketing systems, and industry-specific software. Strong written and verbal communication skills and the ability to work independently while maintaining consistent communication with Premise One and the client. Valid state driver's license and an acceptable driving record. Preferred Certifications and Training Lenel certification is highly preferred. Candidates without current Lenel certification must demonstrate substantial Lenel system knowledge and be willing to complete an approved certification path. Milestone certification or relevant system experience Axis Communications training or certification Bosch and DMP intrusion system training Avigilon, Genetec, Software House, or Feenics certification Work Schedule and Availability Regular work schedule: Monday through Friday, 6:00 a.m. to 2:30 p.m. Occasional overtime, schedule adjustments, or after-hours work may be required to support client operations, system outages, emergencies, or project schedules. Participation in Premise One's on-call program may be required based on the client's service-level agreement and established coverage plan. This is primarily an embedded, client-site position. Travel outside the assigned location is expected to be limited but may occasionally be required for training, meetings, or operational support. Employment Expectations Because this position is embedded at a specific client location, continued assignment is dependent upon maintaining all required client credentials, site access permissions, certifications, security requirements, and standards of professional conduct. Powered by JazzHR y9gKBqz507
The New York Academy of Sciences
New York, New York
Job Description Job Description ABOUT THE NEW YORK ACADEMY OF SCIENCES The New York Academy of Sciences is an independent, not-for-profit organization that since 1817 has been committed to advancing science for the benefit of society. With more than 20,000 Members in 100 countries, the Academy advances scientific and technical knowledge, addresses global challenges with science-based solutions, and sponsors a wide variety of educational initiatives at all levels for STEM and STEM related fields. The Academy hosts programs and publishes content in life and physical sciences, the social sciences, nutrition, artificial intelligence, computer science, and sustainability. The Academy also provides professional and educational resources for researchers across all phases of their careers. Please visit us online at JOB TITLE: Part-Time AV Technician DEPARTMENT: Audio Visual Services REPORTS TO: Associate Director, AV Services SUMMARY: The AV Technician supports the setup, operation, maintenance, and troubleshooting of audiovisual systems for live, hybrid, virtual, and recorded events at the New York Academy of Sciences. Working closely with the Associate Director, AV, internal staff, external clients, presenters, and event planners, this role helps deliver high-quality audiovisual services across the Academy's conference center, podcast studio, meeting spaces, and occasional offsite events. The AV Technician provides responsive technical support, excellent customer service, and ensures events are executed professionally and efficiently. ESSENTIAL DUTIES: The following duties are the essential functions of the position and must be performed, with or without reasonable accommodation. Set up, configure, operate, and dismantle audiovisual equipment for live, hybrid, virtual, and recorded meetings and events, including audio, video, presentation, lighting, and videoconferencing systems. Operate audiovisual systems during events, ensuring reliable performance and providing real-time technical support to presenters, clients, and Academy staff. Troubleshoot and resolve audiovisual, presentation, and connectivity issues quickly and professionally to minimize disruption during live events. Prepare event spaces by testing equipment, verifying system functionality, and ensuring all audiovisual components are fully operational prior to the start of each event. Transport, move, and properly handle audiovisual equipment between storage areas and event spaces while following established safety procedures. Provide courteous, responsive customer service and technical assistance to internal and external stakeholders throughout all phases of event execution. Maintain the operational readiness of audiovisual equipment through routine inspection, basic maintenance, and proper storage following events. GENERAL RESPONSIBILITIES: In addition to performing the essential functions above, the AV Technician may be responsible for the following: Support recording and production activities within the NYAS Podcast Studio, including setup and operation of microphones, cameras, lighting, and recording equipment. Review presentation files, videos, and multimedia content before events to verify compatibility and quality. Assist presenters with presentation loading, microphone placement, videoconferencing connections, and multimedia playback. Respond to requests from the Associate Director, AV, Meeting Operations, and program staff regarding event support, schedule changes, or additional technical needs. Maintain equipment inventories by participating in routine audits, documenting equipment status, and reporting repair or replacement needs. Assist with equipment installation, cable management, and implementation of system upgrades. Prepare post-event reports documenting technical issues, equipment concerns, and recommendations for future improvements. Maintain organized equipment storage areas and ensure equipment is properly cleaned, secured, and stored. Stay current with emerging audiovisual technologies, software, and best practices to support continuous improvement. Assist with training new employees, temporary staff, or freelance technicians on Academy equipment and operating procedures, as assigned. Perform other duties and special projects assigned in support of the Academy's audiovisual operations. SUPERVISORY RESPONSIBILITY: This position has no formal supervisory responsibilities. The AV Technician may assist with training new staff or freelance technicians on equipment operation and Academy procedures as requested. REQUIREMENTS: Minimum of two to three years of experience supporting audiovisual systems for live meetings, conferences, hybrid and virtual events, Experience operating professional audio, video, and presentation systems. Working knowledge of digital audio mixers, PTZ cameras, video switchers, wireless microphone systems, and video conferencing platforms. Familiarity with Microsoft Windows, macOS, Microsoft Office, Keynote, Zoom, Webex, and Teams. Basic understanding of IP networking and audiovisual signal flow. Experience with Crestron control systems, Blackmagic Design equipment, Adobe Premiere, vMix, or similar platforms is preferred. Strong troubleshooting, organizational, communication, and customer service skills. WORK SCHEDULE: This is a part-time (25 hours per week), onsite position based at the Academy's offices in Downtown Manhattan. While the Academy's regular business hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. ET, this role follows the Academy's event schedule. Hours will vary and may include early mornings, evenings, weekends, and occasional holidays. Flexibility is essential to support live events, event setup and breakdown, and occasional offsite programs. PHYSICAL REQUIREMENTS: While performing the duties of this position, the employee is regularly required to: Stand and walk for extended periods during event setup, operation, and breakdown. Frequently bend, stoop, kneel, crouch, reach overhead, and work in confined equipment or backstage areas. Lift, carry, push, and pull audiovisual equipment and rolling equipment cases. Frequently lift and carry equipment weighing up to 50 pounds independently and occasionally assist in moving equipment weighing up to 100 pounds using appropriate lifting techniques or team assistance. Climb ladders while following established safety procedures. Use hands and fingers for repetitive tasks, including connecting cables and operating technical equipment. Work in environments with varying lighting conditions and elevated noise levels during live events. COMPENSATION & BENEFITS: Salary Range: $30.00- $35.00 per hour ($39,000- $45,500 annual equivalent based on a 25-hour workweek). This is a part-time, non-exempt position. The position is eligible for overtime compensation in accordance with applicable law. The salary listed represents a target range; final compensation will be determined based on multiple factors, including experience and qualifications. In addition to salary, the Academy offers a comprehensive benefits package, which includes affordable health insurance, a retirement plan with matching employer contributions, a personal and career development stipend, as well as generous paid time off policies. HOW TO APPLY: Applications must include a resume and cover letter. Equal Employment Opportunity Statement The New York Academy of Sciences is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local employment laws. We prohibit discrimination in all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and termination, on the basis of any legally protected characteristic. This includes, but is not limited to, actual or perceived race, color, creed, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. The Academy is also committed to making good faith efforts to recruit applicants from a wide range of backgrounds, experiences, and perspectives, including those historically underrepresented in the sciences Reasonable Accommodations The Academy is committed to providing reasonable accommodations to qualified individuals with disabilities and applicants with disabilities throughout the recruitment and employment process, in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. If you need assistance or accommodations during the application or interview process, please contact Human Resources at Powered by JazzHR wlncjUOZ6a
09/20/2026
Full time
Job Description Job Description ABOUT THE NEW YORK ACADEMY OF SCIENCES The New York Academy of Sciences is an independent, not-for-profit organization that since 1817 has been committed to advancing science for the benefit of society. With more than 20,000 Members in 100 countries, the Academy advances scientific and technical knowledge, addresses global challenges with science-based solutions, and sponsors a wide variety of educational initiatives at all levels for STEM and STEM related fields. The Academy hosts programs and publishes content in life and physical sciences, the social sciences, nutrition, artificial intelligence, computer science, and sustainability. The Academy also provides professional and educational resources for researchers across all phases of their careers. Please visit us online at JOB TITLE: Part-Time AV Technician DEPARTMENT: Audio Visual Services REPORTS TO: Associate Director, AV Services SUMMARY: The AV Technician supports the setup, operation, maintenance, and troubleshooting of audiovisual systems for live, hybrid, virtual, and recorded events at the New York Academy of Sciences. Working closely with the Associate Director, AV, internal staff, external clients, presenters, and event planners, this role helps deliver high-quality audiovisual services across the Academy's conference center, podcast studio, meeting spaces, and occasional offsite events. The AV Technician provides responsive technical support, excellent customer service, and ensures events are executed professionally and efficiently. ESSENTIAL DUTIES: The following duties are the essential functions of the position and must be performed, with or without reasonable accommodation. Set up, configure, operate, and dismantle audiovisual equipment for live, hybrid, virtual, and recorded meetings and events, including audio, video, presentation, lighting, and videoconferencing systems. Operate audiovisual systems during events, ensuring reliable performance and providing real-time technical support to presenters, clients, and Academy staff. Troubleshoot and resolve audiovisual, presentation, and connectivity issues quickly and professionally to minimize disruption during live events. Prepare event spaces by testing equipment, verifying system functionality, and ensuring all audiovisual components are fully operational prior to the start of each event. Transport, move, and properly handle audiovisual equipment between storage areas and event spaces while following established safety procedures. Provide courteous, responsive customer service and technical assistance to internal and external stakeholders throughout all phases of event execution. Maintain the operational readiness of audiovisual equipment through routine inspection, basic maintenance, and proper storage following events. GENERAL RESPONSIBILITIES: In addition to performing the essential functions above, the AV Technician may be responsible for the following: Support recording and production activities within the NYAS Podcast Studio, including setup and operation of microphones, cameras, lighting, and recording equipment. Review presentation files, videos, and multimedia content before events to verify compatibility and quality. Assist presenters with presentation loading, microphone placement, videoconferencing connections, and multimedia playback. Respond to requests from the Associate Director, AV, Meeting Operations, and program staff regarding event support, schedule changes, or additional technical needs. Maintain equipment inventories by participating in routine audits, documenting equipment status, and reporting repair or replacement needs. Assist with equipment installation, cable management, and implementation of system upgrades. Prepare post-event reports documenting technical issues, equipment concerns, and recommendations for future improvements. Maintain organized equipment storage areas and ensure equipment is properly cleaned, secured, and stored. Stay current with emerging audiovisual technologies, software, and best practices to support continuous improvement. Assist with training new employees, temporary staff, or freelance technicians on Academy equipment and operating procedures, as assigned. Perform other duties and special projects assigned in support of the Academy's audiovisual operations. SUPERVISORY RESPONSIBILITY: This position has no formal supervisory responsibilities. The AV Technician may assist with training new staff or freelance technicians on equipment operation and Academy procedures as requested. REQUIREMENTS: Minimum of two to three years of experience supporting audiovisual systems for live meetings, conferences, hybrid and virtual events, Experience operating professional audio, video, and presentation systems. Working knowledge of digital audio mixers, PTZ cameras, video switchers, wireless microphone systems, and video conferencing platforms. Familiarity with Microsoft Windows, macOS, Microsoft Office, Keynote, Zoom, Webex, and Teams. Basic understanding of IP networking and audiovisual signal flow. Experience with Crestron control systems, Blackmagic Design equipment, Adobe Premiere, vMix, or similar platforms is preferred. Strong troubleshooting, organizational, communication, and customer service skills. WORK SCHEDULE: This is a part-time (25 hours per week), onsite position based at the Academy's offices in Downtown Manhattan. While the Academy's regular business hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. ET, this role follows the Academy's event schedule. Hours will vary and may include early mornings, evenings, weekends, and occasional holidays. Flexibility is essential to support live events, event setup and breakdown, and occasional offsite programs. PHYSICAL REQUIREMENTS: While performing the duties of this position, the employee is regularly required to: Stand and walk for extended periods during event setup, operation, and breakdown. Frequently bend, stoop, kneel, crouch, reach overhead, and work in confined equipment or backstage areas. Lift, carry, push, and pull audiovisual equipment and rolling equipment cases. Frequently lift and carry equipment weighing up to 50 pounds independently and occasionally assist in moving equipment weighing up to 100 pounds using appropriate lifting techniques or team assistance. Climb ladders while following established safety procedures. Use hands and fingers for repetitive tasks, including connecting cables and operating technical equipment. Work in environments with varying lighting conditions and elevated noise levels during live events. COMPENSATION & BENEFITS: Salary Range: $30.00- $35.00 per hour ($39,000- $45,500 annual equivalent based on a 25-hour workweek). This is a part-time, non-exempt position. The position is eligible for overtime compensation in accordance with applicable law. The salary listed represents a target range; final compensation will be determined based on multiple factors, including experience and qualifications. In addition to salary, the Academy offers a comprehensive benefits package, which includes affordable health insurance, a retirement plan with matching employer contributions, a personal and career development stipend, as well as generous paid time off policies. HOW TO APPLY: Applications must include a resume and cover letter. Equal Employment Opportunity Statement The New York Academy of Sciences is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local employment laws. We prohibit discrimination in all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, training, and termination, on the basis of any legally protected characteristic. This includes, but is not limited to, actual or perceived race, color, creed, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by law. The Academy is also committed to making good faith efforts to recruit applicants from a wide range of backgrounds, experiences, and perspectives, including those historically underrepresented in the sciences Reasonable Accommodations The Academy is committed to providing reasonable accommodations to qualified individuals with disabilities and applicants with disabilities throughout the recruitment and employment process, in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. If you need assistance or accommodations during the application or interview process, please contact Human Resources at Powered by JazzHR wlncjUOZ6a
