Job description: Chief Information Officer This is not a Remote/Work From Home opportunity. Principal Responsibilities: Leadership Characteristics The successful candidate will be a practical technology executive who understands community banking and can operate effectively in a lean environment. This individual must be comfortable advising senior management and the Board while remaining close to the Banks systems, vendors, employees and day-to-day technology needs. The CIO should demonstrate sound judgment, strong communication skills, financial discipline and the ability to manage several priorities at once. The position requires someone who can challenge existing practices when necessary, explain technical issues clearly and work effectively across the organization. The successful candidate must also be an effective executor. This individual should establish clear priorities, create accountability, raise issues early and follow important initiatives through to completion. Strategic & Executive Leadership Develop and maintain a technology plan that supports the Banks strategic goals, growth plans, risk appetite and operating priorities. Serve as the primary technology advisor to executive management and the Board of Directors. Translate the Banks strategic priorities into defined technology, data and process-improvement initiatives. Recommend technology priorities and investments based on business need, risk, expected return and total cost. Work with department leaders to identify opportunities to improve service, efficiency, scalability and accountability through technology. Keep executive management and the Board informed about major technology projects, cybersecurity risks, system issues, vendor performance and industry developments. Evaluate new technologies and determine whether they are practical and appropriate for the Bank. Help establish a disciplined approach to prioritizing technology requests across the organization. Execution & Operating Performance Maintain an enterprise technology project portfolio with clear priorities, business owners, milestones, budgets and expected outcomes. Establish regular reporting on project progress, implementation risks, costs, delays and results. Hold internal teams, project leaders and outside providers accountable for agreed-upon commitments. Identify and address barriers that prevent technology initiatives from being completed on time or producing the intended results. Work with business leaders to improve the use of existing systems before recommending additional technology investments. Simplify processes, reduce unnecessary manual work and improve coordination between departments. Establish meaningful service levels and performance measures for technology operations, projects and critical vendors. Conduct post-implementation reviews to determine whether major projects achieved their operational, financial and risk-management objectives. Provide executive management with clear information regarding competing priorities, resource limitations and execution risks. Promote greater discipline in project planning, decision-making, documentation and follow-through. Technology Operations & Core Systems Oversee the Banks technology infrastructure, networks, telecommunications, hardware, software and business applications. Ensure that systems supporting branches, lending, deposits, payments, financial reporting and customer-facing channels are reliable and properly supported. Oversee the Banks core processing system and other critical applications. Lead major technology projects, including system implementations, integrations, conversions, migrations and upgrades. Work with business units to improve the use of existing systems and eliminate unnecessary duplication. Establish clear processes for system access, change management, technical support, incident management and issue resolution. Maintain appropriate documentation for systems, applications, procedures and technology decisions. Balance internal technology resources with the use of managed-service providers and outside specialists. Maintain an appropriate technology architecture that supports the Banks current operations and anticipated growth. Cybersecurity, Risk & Regulatory Compliance Provide leadership for the Banks cybersecurity and information-security programs. Work closely with the Information Security Officer and other risk leaders to maintain effective controls. Oversee access management, network security, data protection, vulnerability management, security monitoring and incident response. Ensure technology policies and practices comply with applicable laws, regulations and regulatory guidance, including FFIEC and GLBA requirements. Coordinate technology-related regulatory examinations, internal audits, external audits and independent assessments. Ensure audit, examination and assessment findings are addressed in a timely and effective manner. Communicate significant technology and cybersecurity risks to executive management and the Board. Promote cybersecurity awareness throughout the Bank. Participate in enterprise risk-management activities and provide informed assessments of technology, cybersecurity and third-party risks. Public-Company Controls & Disclosure Support Partner with Finance, Risk, Internal Audit and external auditors to maintain effective technology controls supporting financial reporting and public-company requirements. Maintain appropriate controls over system access, system changes, data integrity and technology used in financial reporting. Support the Banks compliance with applicable internal-control and Sarbanes-Oxley requirements. Ensure technology-control documentation is complete, current and available for review by management, auditors and regulators. Identify technology-control weaknesses and oversee timely remediation. Work with Finance to maintain the reliability of system-generated reports and information used in financial reporting. Coordinate with Legal, Finance, Risk and executive management when technology or cybersecurity matters may require regulatory or public disclosure. Escalate significant cybersecurity incidents promptly and provide accurate information to support materiality assessments and disclosure decisions. Support the preparation of required cybersecurity risk-management, governance and incident disclosures. Provide technology and cybersecurity information to the Board, Audit Committee or other Board committees as requested. Vendors, Projects & Business Continuity Manage relationships with the Banks core processor, software providers, managed-service providers and other critical technology vendors. Lead technology vendor selection, due diligence, contract review and performance monitoring. Evaluate vendors based on service quality, financial condition, cybersecurity controls, business-continuity capabilities and regulatory requirements. Hold vendors accountable for service levels, security requirements, project commitments and timely issue resolution. Develop and manage the Banks technology operating and capital budgets. Evaluate technology spending based on business value, risk reduction, expected benefits and total cost. Oversee technology disaster-recovery planning and testing. Ensure critical systems, applications and data can be recovered within established timeframes. Participate in the Banks broader business continuity, crisis-management and incident-response planning. Ensure technology projects are properly scoped, prioritized, resourced and completed within established budgets and timelines. Data & Reporting Support the Banks data, reporting and business-intelligence needs. Work with business leaders to improve the quality, consistency and availability of information used by management and the Board. Help establish clear ownership and accountability for critical data. Improve the reliability and usefulness of management reporting. Ensure appropriate controls are in place to protect sensitive and confidential information. Evaluate opportunities to use automation, artificial intelligence and other emerging technologies in a controlled and practical manner. Establish appropriate governance for the use of artificial intelligence and other emerging technology. Help the Bank make better use of technology and data to support customer service, risk management, financial performance and decision-making. Team Leadership Lead, develop and retain the Banks technology staff. Establish clear responsibilities, performance expectations and service standards. Promote accountability, responsiveness, collaboration and strong internal customer service. Provide appropriate training, cross-training and succession planning. Build effective working relationships throughout the Bank. Ensure the technology team understands the Banks business priorities and the importance of timely execution. Create an environment in which issues are raised early, responsibilities are clear and commitments are met. Qualifications: Chief Information Officer This is not a Remote/Work From Home opportunity. Education and Experience Bachelors degree in information technology . click apply for full job details
09/25/2026
Full time
Job description: Chief Information Officer This is not a Remote/Work From Home opportunity. Principal Responsibilities: Leadership Characteristics The successful candidate will be a practical technology executive who understands community banking and can operate effectively in a lean environment. This individual must be comfortable advising senior management and the Board while remaining close to the Banks systems, vendors, employees and day-to-day technology needs. The CIO should demonstrate sound judgment, strong communication skills, financial discipline and the ability to manage several priorities at once. The position requires someone who can challenge existing practices when necessary, explain technical issues clearly and work effectively across the organization. The successful candidate must also be an effective executor. This individual should establish clear priorities, create accountability, raise issues early and follow important initiatives through to completion. Strategic & Executive Leadership Develop and maintain a technology plan that supports the Banks strategic goals, growth plans, risk appetite and operating priorities. Serve as the primary technology advisor to executive management and the Board of Directors. Translate the Banks strategic priorities into defined technology, data and process-improvement initiatives. Recommend technology priorities and investments based on business need, risk, expected return and total cost. Work with department leaders to identify opportunities to improve service, efficiency, scalability and accountability through technology. Keep executive management and the Board informed about major technology projects, cybersecurity risks, system issues, vendor performance and industry developments. Evaluate new technologies and determine whether they are practical and appropriate for the Bank. Help establish a disciplined approach to prioritizing technology requests across the organization. Execution & Operating Performance Maintain an enterprise technology project portfolio with clear priorities, business owners, milestones, budgets and expected outcomes. Establish regular reporting on project progress, implementation risks, costs, delays and results. Hold internal teams, project leaders and outside providers accountable for agreed-upon commitments. Identify and address barriers that prevent technology initiatives from being completed on time or producing the intended results. Work with business leaders to improve the use of existing systems before recommending additional technology investments. Simplify processes, reduce unnecessary manual work and improve coordination between departments. Establish meaningful service levels and performance measures for technology operations, projects and critical vendors. Conduct post-implementation reviews to determine whether major projects achieved their operational, financial and risk-management objectives. Provide executive management with clear information regarding competing priorities, resource limitations and execution risks. Promote greater discipline in project planning, decision-making, documentation and follow-through. Technology Operations & Core Systems Oversee the Banks technology infrastructure, networks, telecommunications, hardware, software and business applications. Ensure that systems supporting branches, lending, deposits, payments, financial reporting and customer-facing channels are reliable and properly supported. Oversee the Banks core processing system and other critical applications. Lead major technology projects, including system implementations, integrations, conversions, migrations and upgrades. Work with business units to improve the use of existing systems and eliminate unnecessary duplication. Establish clear processes for system access, change management, technical support, incident management and issue resolution. Maintain appropriate documentation for systems, applications, procedures and technology decisions. Balance internal technology resources with the use of managed-service providers and outside specialists. Maintain an appropriate technology architecture that supports the Banks current operations and anticipated growth. Cybersecurity, Risk & Regulatory Compliance Provide leadership for the Banks cybersecurity and information-security programs. Work closely with the Information Security Officer and other risk leaders to maintain effective controls. Oversee access management, network security, data protection, vulnerability management, security monitoring and incident response. Ensure technology policies and practices comply with applicable laws, regulations and regulatory guidance, including FFIEC and GLBA requirements. Coordinate technology-related regulatory examinations, internal audits, external audits and independent assessments. Ensure audit, examination and assessment findings are addressed in a timely and effective manner. Communicate significant technology and cybersecurity risks to executive management and the Board. Promote cybersecurity awareness throughout the Bank. Participate in enterprise risk-management activities and provide informed assessments of technology, cybersecurity and third-party risks. Public-Company Controls & Disclosure Support Partner with Finance, Risk, Internal Audit and external auditors to maintain effective technology controls supporting financial reporting and public-company requirements. Maintain appropriate controls over system access, system changes, data integrity and technology used in financial reporting. Support the Banks compliance with applicable internal-control and Sarbanes-Oxley requirements. Ensure technology-control documentation is complete, current and available for review by management, auditors and regulators. Identify technology-control weaknesses and oversee timely remediation. Work with Finance to maintain the reliability of system-generated reports and information used in financial reporting. Coordinate with Legal, Finance, Risk and executive management when technology or cybersecurity matters may require regulatory or public disclosure. Escalate significant cybersecurity incidents promptly and provide accurate information to support materiality assessments and disclosure decisions. Support the preparation of required cybersecurity risk-management, governance and incident disclosures. Provide technology and cybersecurity information to the Board, Audit Committee or other Board committees as requested. Vendors, Projects & Business Continuity Manage relationships with the Banks core processor, software providers, managed-service providers and other critical technology vendors. Lead technology vendor selection, due diligence, contract review and performance monitoring. Evaluate vendors based on service quality, financial condition, cybersecurity controls, business-continuity capabilities and regulatory requirements. Hold vendors accountable for service levels, security requirements, project commitments and timely issue resolution. Develop and manage the Banks technology operating and capital budgets. Evaluate technology spending based on business value, risk reduction, expected benefits and total cost. Oversee technology disaster-recovery planning and testing. Ensure critical systems, applications and data can be recovered within established timeframes. Participate in the Banks broader business continuity, crisis-management and incident-response planning. Ensure technology projects are properly scoped, prioritized, resourced and completed within established budgets and timelines. Data & Reporting Support the Banks data, reporting and business-intelligence needs. Work with business leaders to improve the quality, consistency and availability of information used by management and the Board. Help establish clear ownership and accountability for critical data. Improve the reliability and usefulness of management reporting. Ensure appropriate controls are in place to protect sensitive and confidential information. Evaluate opportunities to use automation, artificial intelligence and other emerging technologies in a controlled and practical manner. Establish appropriate governance for the use of artificial intelligence and other emerging technology. Help the Bank make better use of technology and data to support customer service, risk management, financial performance and decision-making. Team Leadership Lead, develop and retain the Banks technology staff. Establish clear responsibilities, performance expectations and service standards. Promote accountability, responsiveness, collaboration and strong internal customer service. Provide appropriate training, cross-training and succession planning. Build effective working relationships throughout the Bank. Ensure the technology team understands the Banks business priorities and the importance of timely execution. Create an environment in which issues are raised early, responsibilities are clear and commitments are met. Qualifications: Chief Information Officer This is not a Remote/Work From Home opportunity. Education and Experience Bachelors degree in information technology . click apply for full job details
The Hollister Group seeks a Vice President and Chief Information Officer to lead technology strategy for a growing professional, scientific, and technical services firm. This executive will own the IT vision, driving secure, scalable systems that power recruiting, consulting, and internal operations. Responsibilities include defining the technology roadmap, overseeing applications, infrastructure, and cybersecurity, and aligning digital initiatives with business goals. The CIO will mentor a high-performing team, optimize vendor partnerships, manage budgets, and champion innovation in a collaborative, values-driven culture. Responsibilities Provide strategic leadership for all technology, data, and information systems across the firm Develop and execute an IT roadmap aligned with business, recruiting, and consulting priorities Oversee enterprise applications, infrastructure, cybersecurity, and data governance Partner with executive leadership to drive digital transformation and operational efficiency Evaluate, select, and manage technology vendors and key platforms Establish IT policies, standards, and risk management practices to ensure compliance Lead, mentor, and develop a high-performing IT and security team Define and track KPIs to measure system performance and business impact Ensure reliable, secure systems that support internal teams and client-facing solutions Manage IT budgets, forecasting, and capital planning Required Skills IT strategy Enterprise architecture Cybersecurity management Cloud platforms (AWS/Azure) Data governance and analytics ERP/HRIS/CRM systems Vendor and contract management IT risk and compliance Budgeting and financial management People and organizational leadership
09/25/2026
Full time
The Hollister Group seeks a Vice President and Chief Information Officer to lead technology strategy for a growing professional, scientific, and technical services firm. This executive will own the IT vision, driving secure, scalable systems that power recruiting, consulting, and internal operations. Responsibilities include defining the technology roadmap, overseeing applications, infrastructure, and cybersecurity, and aligning digital initiatives with business goals. The CIO will mentor a high-performing team, optimize vendor partnerships, manage budgets, and champion innovation in a collaborative, values-driven culture. Responsibilities Provide strategic leadership for all technology, data, and information systems across the firm Develop and execute an IT roadmap aligned with business, recruiting, and consulting priorities Oversee enterprise applications, infrastructure, cybersecurity, and data governance Partner with executive leadership to drive digital transformation and operational efficiency Evaluate, select, and manage technology vendors and key platforms Establish IT policies, standards, and risk management practices to ensure compliance Lead, mentor, and develop a high-performing IT and security team Define and track KPIs to measure system performance and business impact Ensure reliable, secure systems that support internal teams and client-facing solutions Manage IT budgets, forecasting, and capital planning Required Skills IT strategy Enterprise architecture Cybersecurity management Cloud platforms (AWS/Azure) Data governance and analytics ERP/HRIS/CRM systems Vendor and contract management IT risk and compliance Budgeting and financial management People and organizational leadership
Job description: We are seeking an experienced and detail-oriented IT Project Manager HRIS to lead enterprise software implementation and technology transformation projects across the organization, with an initial focus on the implementation of a Human Resources Information System (HRIS) for the Hudson Tunnel Project (HTP). This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. This role is ideal for a seasoned IT professional with a strong ability to manage the full project lifecycle, including planning, requirements gathering, vendor coordination, system implementation, data migration, testing, training, organizational change management, deployment, and post-implementation support. As an IT Project Manager - HRIS, you will work closely with business stakeholders, Information Technology, vendors, consultants, and executive leadership to deliver technology solutions that improve operational efficiency, data quality, user experience, and business performance. While the initial assignment will focus on the HRIS implementation, the IT Project Manager - HRIS may lead additional enterprise software implementations and business transformation projects as organizational priorities evolve. The ideal candidate will demonstrate leadership, technical expertise, and a commitment to delivering high-quality service while fostering collaboration and growth within the team. Key Responsibilities Lead full lifecycle delivery of HRIS and enterprise software projects, from initiation through deployment and transition to operational support. Develop and manage project plans, schedules, budgets, risks, issues, decisions, and stakeholder communications. Coordinate cross-functional teams across HR, Payroll, Benefits, IT, Finance, Procurement, and external vendors to ensure alignment and timely execution. Oversee HRIS implementation activities, including requirements, configuration reviews, integrations, data migration, testing, training, and go-live readiness. Manage vendor relationships, ensuring deliverables, milestones, contractual obligations, and issue resolution are handled effectively. Drive organizational readiness, including change management, communications, training, and adoption of new systems and processes. Qualifications: What You Bring Bachelor's degree in IT, Information Systems, Business, HR, Project Management, or a related field. 5+ years of project management experience delivering enterprise software or business application implementations. Hands-on experience with full software implementation lifecycle: requirements, configuration, integration, data migration, testing, deployment, and stabilization. Proven ability to manage vendors, consultants, and cross-functional teams. Strong project governance skills, including risk management, schedule management, and executive-level reporting. Excellent communication skills, including facilitation, documentation, and stakeholder engagement. Preferred Qualifications PMP or equivalent project management certification. Experience with Agile, Scrum, or hybrid methodologies. Experience implementing HRIS/HCM platforms (UKG, Workday, SAP SuccessFactors, Oracle HCM, ADP Workforce Now, HiBob, etc.). Experience with ERP, financial systems, workflow automation, or other enterprise SaaS platforms. Experience in public sector, transportation, infrastructure, or regulated environments. Experience with organizational change management and user adoption strategies. Attributes We Value Initiative: You take ownership and proactively drive progress. Growth Mindset: You embrace learning and continuous improvement. Ownership: You deliver high-quality outcomes from start to finish. Collaboration: You work effectively across teams and influence without direct authority. Why is This a Great Opportunity: You'll be joining a mission-driven organization at a pivotal moment. This role offers the chance to lead a high-impact HRIS implementation while contributing to one of the most significant infrastructure projects in history. You'll collaborate with talented professionals, work with modern cloud-based technologies, and help shape the future of our IT capabilities. If you're motivated by meaningful work, complex challenges, and opportunities to grow, we'd be excited to welcome you to the team. Note: The estimated starting salary for this position is $150,000. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills and qualifications. Salary Type : Annual Salary Salary Min : $ 140000 Salary Max : $ 180000 Currency Type : USD
09/25/2026
Full time
Job description: We are seeking an experienced and detail-oriented IT Project Manager HRIS to lead enterprise software implementation and technology transformation projects across the organization, with an initial focus on the implementation of a Human Resources Information System (HRIS) for the Hudson Tunnel Project (HTP). This is a once in a lifetime opportunity to contribute to this landmark project that is poised to deliver transformative impacts across economic, transportation, and environmental sustainability. This role is ideal for a seasoned IT professional with a strong ability to manage the full project lifecycle, including planning, requirements gathering, vendor coordination, system implementation, data migration, testing, training, organizational change management, deployment, and post-implementation support. As an IT Project Manager - HRIS, you will work closely with business stakeholders, Information Technology, vendors, consultants, and executive leadership to deliver technology solutions that improve operational efficiency, data quality, user experience, and business performance. While the initial assignment will focus on the HRIS implementation, the IT Project Manager - HRIS may lead additional enterprise software implementations and business transformation projects as organizational priorities evolve. The ideal candidate will demonstrate leadership, technical expertise, and a commitment to delivering high-quality service while fostering collaboration and growth within the team. Key Responsibilities Lead full lifecycle delivery of HRIS and enterprise software projects, from initiation through deployment and transition to operational support. Develop and manage project plans, schedules, budgets, risks, issues, decisions, and stakeholder communications. Coordinate cross-functional teams across HR, Payroll, Benefits, IT, Finance, Procurement, and external vendors to ensure alignment and timely execution. Oversee HRIS implementation activities, including requirements, configuration reviews, integrations, data migration, testing, training, and go-live readiness. Manage vendor relationships, ensuring deliverables, milestones, contractual obligations, and issue resolution are handled effectively. Drive organizational readiness, including change management, communications, training, and adoption of new systems and processes. Qualifications: What You Bring Bachelor's degree in IT, Information Systems, Business, HR, Project Management, or a related field. 5+ years of project management experience delivering enterprise software or business application implementations. Hands-on experience with full software implementation lifecycle: requirements, configuration, integration, data migration, testing, deployment, and stabilization. Proven ability to manage vendors, consultants, and cross-functional teams. Strong project governance skills, including risk management, schedule management, and executive-level reporting. Excellent communication skills, including facilitation, documentation, and stakeholder engagement. Preferred Qualifications PMP or equivalent project management certification. Experience with Agile, Scrum, or hybrid methodologies. Experience implementing HRIS/HCM platforms (UKG, Workday, SAP SuccessFactors, Oracle HCM, ADP Workforce Now, HiBob, etc.). Experience with ERP, financial systems, workflow automation, or other enterprise SaaS platforms. Experience in public sector, transportation, infrastructure, or regulated environments. Experience with organizational change management and user adoption strategies. Attributes We Value Initiative: You take ownership and proactively drive progress. Growth Mindset: You embrace learning and continuous improvement. Ownership: You deliver high-quality outcomes from start to finish. Collaboration: You work effectively across teams and influence without direct authority. Why is This a Great Opportunity: You'll be joining a mission-driven organization at a pivotal moment. This role offers the chance to lead a high-impact HRIS implementation while contributing to one of the most significant infrastructure projects in history. You'll collaborate with talented professionals, work with modern cloud-based technologies, and help shape the future of our IT capabilities. If you're motivated by meaningful work, complex challenges, and opportunities to grow, we'd be excited to welcome you to the team. Note: The estimated starting salary for this position is $150,000. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills and qualifications. Salary Type : Annual Salary Salary Min : $ 140000 Salary Max : $ 180000 Currency Type : USD
Job Description Job Description Description: Job Summary The Assistant Chief Engineer is responsible for ensuring proper operations, maintenance, service and repair of all equipment, while supporting the Avion Hospitality goals of guest satisfaction, cost control and profitability. He/she is also responsible for overseeing and participating in the Preventative Maintenance program, ensuring that all rooms and public space meet Avion Hospitality standards. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Education & Experience High School diploma or equivalent required. At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 2 years of related experience. Supervisory experience required. Current Certification as required by Federal, State or Local governing agents pertaining to trade requirements (i.e. HVAC, pool operation, electrical), property specific. Current certification and licensing to operate and repair the hotels boilers and chillers as required by state, city, and local legislation. Must have a valid driver's license for the applicable state. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Requirements: Job Duties & Functions Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner. Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid Train and supervise the hourly Engineering staff and coordinate all scheduling. Review Engineering staff's worked hours for payroll compilation and submit to accounting on a timely basis. Focus the Engineering Department on their role in contributing to the guest service scores. Motivate, coach, counsel and discipline all Engineering personnel according to Avion Hospitality standards. Conduct all 90 day and annual employee performance appraisals according to Avion Hospitality standards. Prepare and conduct all Engineering interviews and follow hiring procedures according to Avion Hospitality standards. Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to Avion Hospitality standards. Respond to employee emergency situations using information contained in M.S.D. sheets. Keep M.S.D. sheets current and easily available (with Housekeeping Manager). Establish ongoing training for all departments especially Housekeeping, Front Desk and Kitchen to maintain basic upkeep of their departments and equipment. Adhere to budgeted or re-forecasted expense allotments, using proper procedures for all purchases and keep all necessary items (light bulbs, name tags, etc.) stocked. Coordinate all inspections of the fire safety systems, including extinguishers, smoke alarms, etc., to maintain proper safety standards. Manage energy expenses and continually work towards energy conservation. Participate in required M.O.D. coverage as scheduled. Ensure that the Preventative Maintenance program is implemented and administered according to Avion Hospitality standards. Evaluate and spot check the work of all staff and contractors or outside laborers. Handle guestroom maintenance requests in a timely manner. Maintain files of and be familiar with all operational manuals and warranty agreements for equipment. Immediately follow up on any alarms to determine the exact location and cause; determine emergency status and report to Guest Services and/or the General Manager with findings. Ensure that employees are at all times attentive, friendly, courteous and helpful to guests, all other employees and managers. Act as emergency contact person. Attend monthly all-employee meetings and any other functions required by management. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure that pool and spa are in compliance with area health codes. Use proper two-way radio etiquette at all times when communicating with other employees; Ensure the proper use of radio etiquette within department. Chair Safety Committee, as well as help coordinate fire drills and the training of all employees on safety procedures. Establish and maintain key control system. Be familiar with the organization of Avion Hospitality Hotels and know the function of each department. Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal; Check the lighting and irrigation periodically. Handle items for "Lost and Found" according to the standard. Perform any other duties as requested by the General Manager. Working Conditions/Environment The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Frequency Grid 112019 N = Not Anticipated 0% O = Occasionally 1-33% (per shift) F = Frequently 34-66% (per shift) C = Constantly 67-100% (per shift) Work Environment Associate is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.- F Associate is subject to outside environmental conditions: No effective protection from weather.- O Associate is subject to extreme heat or cold (temperatures below 32 degrees or above 100 degrees) for periods of more than one hour.- N Associate is subject to noise: There is sufficient noise to cause the employee to shout in order to be heard above ambient noise level.- F Associate is subject to vibration: Exposure to oscillating movements of the extremities or whole body.- O Associate is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.- O Associate is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dusts, mists, gasses, or poor ventilation.- O Associate is subject to oils: There is air and/or skin exposure to oils and other cutting fluids.- F Associate is required to function in narrow aisles or passageways.- O Associate is exposed to infectious diseases. O None: Associate is not substantially exposed to adverse environmental conditions (as typical office or administrative work).- O Physical Requirements Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms.- O Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.- O Stooping: Bending body downward and forward by bending spine at waist. Requires full use of the lower extremities and back muscles.- O Kneeling: Bending legs at knee to come to rest on one or both knees.- O Crouching: Bending the body downward and forward by bending leg(s) and spine.- O Crawling: Moving about on hands and knees or hands and feet.- O Reaching: Extending hand(s) and arm(s) in any direction, particularly for sustained periods of time (typing/using a mouse). Standing: Remaining upright on the feet, particularly for sustained periods of time.- C Walking: Moving about on foot to accomplish tasks . click apply for full job details
09/25/2026
Full time
Job Description Job Description Description: Job Summary The Assistant Chief Engineer is responsible for ensuring proper operations, maintenance, service and repair of all equipment, while supporting the Avion Hospitality goals of guest satisfaction, cost control and profitability. He/she is also responsible for overseeing and participating in the Preventative Maintenance program, ensuring that all rooms and public space meet Avion Hospitality standards. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly. Exempt managers must customarily and regular direct the work of at least 3 full-time associates or their equivalents. Primary duties must consist of administrative, executive, or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time. Education & Experience High School diploma or equivalent required. At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 2 years of related experience. Supervisory experience required. Current Certification as required by Federal, State or Local governing agents pertaining to trade requirements (i.e. HVAC, pool operation, electrical), property specific. Current certification and licensing to operate and repair the hotels boilers and chillers as required by state, city, and local legislation. Must have a valid driver's license for the applicable state. Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high pressure situations. Must maintain composure and objectivity under pressure. Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary. Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need. Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by coworkers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Requirements: Job Duties & Functions Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner. Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations. Comply with certification requirements as applicable for position to include: Food Handlers, Alcohol Awareness, CPR and First Aid Train and supervise the hourly Engineering staff and coordinate all scheduling. Review Engineering staff's worked hours for payroll compilation and submit to accounting on a timely basis. Focus the Engineering Department on their role in contributing to the guest service scores. Motivate, coach, counsel and discipline all Engineering personnel according to Avion Hospitality standards. Conduct all 90 day and annual employee performance appraisals according to Avion Hospitality standards. Prepare and conduct all Engineering interviews and follow hiring procedures according to Avion Hospitality standards. Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to Avion Hospitality standards. Respond to employee emergency situations using information contained in M.S.D. sheets. Keep M.S.D. sheets current and easily available (with Housekeeping Manager). Establish ongoing training for all departments especially Housekeeping, Front Desk and Kitchen to maintain basic upkeep of their departments and equipment. Adhere to budgeted or re-forecasted expense allotments, using proper procedures for all purchases and keep all necessary items (light bulbs, name tags, etc.) stocked. Coordinate all inspections of the fire safety systems, including extinguishers, smoke alarms, etc., to maintain proper safety standards. Manage energy expenses and continually work towards energy conservation. Participate in required M.O.D. coverage as scheduled. Ensure that the Preventative Maintenance program is implemented and administered according to Avion Hospitality standards. Evaluate and spot check the work of all staff and contractors or outside laborers. Handle guestroom maintenance requests in a timely manner. Maintain files of and be familiar with all operational manuals and warranty agreements for equipment. Immediately follow up on any alarms to determine the exact location and cause; determine emergency status and report to Guest Services and/or the General Manager with findings. Ensure that employees are at all times attentive, friendly, courteous and helpful to guests, all other employees and managers. Act as emergency contact person. Attend monthly all-employee meetings and any other functions required by management. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure that pool and spa are in compliance with area health codes. Use proper two-way radio etiquette at all times when communicating with other employees; Ensure the proper use of radio etiquette within department. Chair Safety Committee, as well as help coordinate fire drills and the training of all employees on safety procedures. Establish and maintain key control system. Be familiar with the organization of Avion Hospitality Hotels and know the function of each department. Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal; Check the lighting and irrigation periodically. Handle items for "Lost and Found" according to the standard. Perform any other duties as requested by the General Manager. Working Conditions/Environment The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Frequency Grid 112019 N = Not Anticipated 0% O = Occasionally 1-33% (per shift) F = Frequently 34-66% (per shift) C = Constantly 67-100% (per shift) Work Environment Associate is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes.- F Associate is subject to outside environmental conditions: No effective protection from weather.- O Associate is subject to extreme heat or cold (temperatures below 32 degrees or above 100 degrees) for periods of more than one hour.- N Associate is subject to noise: There is sufficient noise to cause the employee to shout in order to be heard above ambient noise level.- F Associate is subject to vibration: Exposure to oscillating movements of the extremities or whole body.- O Associate is subject to hazards: Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.- O Associate is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dusts, mists, gasses, or poor ventilation.- O Associate is subject to oils: There is air and/or skin exposure to oils and other cutting fluids.- F Associate is required to function in narrow aisles or passageways.- O Associate is exposed to infectious diseases. O None: Associate is not substantially exposed to adverse environmental conditions (as typical office or administrative work).- O Physical Requirements Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms.- O Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces.- O Stooping: Bending body downward and forward by bending spine at waist. Requires full use of the lower extremities and back muscles.- O Kneeling: Bending legs at knee to come to rest on one or both knees.- O Crouching: Bending the body downward and forward by bending leg(s) and spine.- O Crawling: Moving about on hands and knees or hands and feet.- O Reaching: Extending hand(s) and arm(s) in any direction, particularly for sustained periods of time (typing/using a mouse). Standing: Remaining upright on the feet, particularly for sustained periods of time.- C Walking: Moving about on foot to accomplish tasks . click apply for full job details
Join our client as the Vice President and Chief Information Officer and play a pivotal role in shaping the future of technology within this company. This executive level position offers a unique opportunity to lead a dynamic IT team, drive strategic initiatives, and implement innovative solutions. As CIO, you will be at the forefront of advancing enterprise technology, overseeing critical functions such as infrastructure, security, data analytics, and AI, all while collaborating with senior leadership to deliver measurable business impact. This role requires a visionary leader with proven expertise in IT strategy, governance, and vendor management, and a passion for fostering a forward thinking, high-performing IT culture. Compensation Salary range: $270,000 to $315,000 salary listed not guaranteed - potential offers vary based on experience level, qualifications, and internal equity and may be outside of this range. Candidates must be local to the Boston area to be considered as their on-site requirement is x2 days/week. Responsibilities Develop and execute a comprehensive enterprise technology roadmap aligned with organizational priorities, modernizing the IT environment and improving operational efficiency, data quality, scalability, and user experience. Advance data and analytics capabilities through the integration of new datasets and the responsible, secure adoption of AI and emerging technologies. Oversee IT governance, cybersecurity, compliance, technology standards, risk management, and vendor relationships while fostering collaboration, accountability, and continuous innovation across the organization. Lead and develop a high performing IT leadership team while overseeing budgets, resources, strategic investments, and technology solutions to maximize organizational impact and maintain fiscal responsibility. Serve as a trusted advisor to executive leadership and the Board, translating complex technology strategies, risks, and opportunities into clear, actionable insights, while supporting the evolving needs of the organization. Requirements Bachelor's degree in Information Technology, Computer Science, Business, or a related field; MBA preferred, with 10-15 years of progressive senior IT leadership experience, including CIO or equivalent executive level experience. Proven success developing and executing enterprise technology strategies, transformation roadmaps, and large-scale initiatives within complex, matrixed, and regulated organizations. Deep knowledge of IT infrastructure, cybersecurity, data and analytics, AI, governance, vendor management, and enterprise technology environments. Demonstrated experience leading large IT organizations and multiple directors, managing significant budgets and resources, and driving scalable, sustainable technology investments. Proven ability to advise and present to executive leadership and governing bodies, translating complex technical concepts into clear business implications and actionable recommendations, with exceptional communication and relationship building skills. Our Commitment to Inclusion & Belonging The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
09/25/2026
Full time
Join our client as the Vice President and Chief Information Officer and play a pivotal role in shaping the future of technology within this company. This executive level position offers a unique opportunity to lead a dynamic IT team, drive strategic initiatives, and implement innovative solutions. As CIO, you will be at the forefront of advancing enterprise technology, overseeing critical functions such as infrastructure, security, data analytics, and AI, all while collaborating with senior leadership to deliver measurable business impact. This role requires a visionary leader with proven expertise in IT strategy, governance, and vendor management, and a passion for fostering a forward thinking, high-performing IT culture. Compensation Salary range: $270,000 to $315,000 salary listed not guaranteed - potential offers vary based on experience level, qualifications, and internal equity and may be outside of this range. Candidates must be local to the Boston area to be considered as their on-site requirement is x2 days/week. Responsibilities Develop and execute a comprehensive enterprise technology roadmap aligned with organizational priorities, modernizing the IT environment and improving operational efficiency, data quality, scalability, and user experience. Advance data and analytics capabilities through the integration of new datasets and the responsible, secure adoption of AI and emerging technologies. Oversee IT governance, cybersecurity, compliance, technology standards, risk management, and vendor relationships while fostering collaboration, accountability, and continuous innovation across the organization. Lead and develop a high performing IT leadership team while overseeing budgets, resources, strategic investments, and technology solutions to maximize organizational impact and maintain fiscal responsibility. Serve as a trusted advisor to executive leadership and the Board, translating complex technology strategies, risks, and opportunities into clear, actionable insights, while supporting the evolving needs of the organization. Requirements Bachelor's degree in Information Technology, Computer Science, Business, or a related field; MBA preferred, with 10-15 years of progressive senior IT leadership experience, including CIO or equivalent executive level experience. Proven success developing and executing enterprise technology strategies, transformation roadmaps, and large-scale initiatives within complex, matrixed, and regulated organizations. Deep knowledge of IT infrastructure, cybersecurity, data and analytics, AI, governance, vendor management, and enterprise technology environments. Demonstrated experience leading large IT organizations and multiple directors, managing significant budgets and resources, and driving scalable, sustainable technology investments. Proven ability to advise and present to executive leadership and governing bodies, translating complex technical concepts into clear business implications and actionable recommendations, with exceptional communication and relationship building skills. Our Commitment to Inclusion & Belonging The Hollister Group is an equal opportunity employer. We welcome and encourage applications from people who are under-represented in their respective occupation or position.
Vaco is partnering with a national retail organization to hire a Manager of Cybersecurity Operations to lead and mature core security operations programs across the enterprise. This is a hands-on leadership role overseeing SOC operations, vulnerability management, endpoint security, DLP, incident response, and security automation. This role is ideal for a cybersecurity leader who can operate at both the program and technical execution level. The team needs someone who can manage internal security talent, hold external MSSP partners accountable, improve alert handling and escalation processes, and build repeatable capabilities around detection, response, reporting, and automation. The environment is collaborative, fast-moving, and highly cross-functional, requiring someone who can communicate clearly across IT, GRC, engineering, and business teams. This position is based in Tempe, Arizona and requires onsite presence Monday through Thursday, with Fridays optional remote. What You'll Be Doing Manage and mature day-to-day SOC operations, including monitoring, alert triage, escalation, and incident response workflows Partner closely with an external MSSP to drive SLA accountability, improve alert quality, and ensure critical issues are escalated quickly Lead vulnerability management efforts across tools such as Rapid7, Defender, and related platforms, including prioritization, remediation tracking, and executive reporting Oversee endpoint security and management initiatives across Intune, Jamf, Defender, and related endpoint controls Drive improvements to SIEM and SOAR capabilities, including automation opportunities for level 1 response, alert enrichment, and repeatable playbooks Build and refine incident response processes, including playbooks, simulations, post-incident reviews, and lessons learned Partner with IT, GRC, engineering, and business stakeholders to improve security posture across the organization Support DLP strategy and monitoring to protect sensitive data across SaaS, cloud, and endpoint environments Use security metrics, scorecards, and framework alignment to communicate program maturity and areas for improvement Evaluate how AI can be used responsibly in security operations, including automation of response workflows and protection of AI-enabled systems Mentor and develop security team members while remaining hands-on with technical operations when needed Help define and operationalize security programs that reduce risk while supporting business velocity Required Experience 6 or more years of experience in cybersecurity, information security operations, incident response, infrastructure, or related technical security roles Proven experience managing or leading SOC operations, either in a corporate environment or MSSP setting Strong understanding of the end-to-end incident response lifecycle, from alert intake through containment, remediation, and post-incident review Hands-on experience with cybersecurity technologies such as MDR, EDR, SIEM, SOAR, vulnerability management, and endpoint security tools Experience maturing vulnerability management programs, including risk prioritization, remediation coordination, and reporting Experience partnering with or managing MSSP relationships and holding vendors accountable to performance expectations Strong understanding of security frameworks and compliance considerations such as NIST, CIS Controls, PCI, SOX, and CCPA Ability to lead without authority and collaborate effectively across IT, engineering, GRC, and business teams Experience managing high-pressure incidents and making informed decisions under time-sensitive conditions Understanding of AI concepts and their impact on cybersecurity operations, including AI-enabled threats and secure use of AI tools Bachelor's degree in a related field, or equivalent additional experience Nice to Have CISM, CISSP, or similar security certification Experience with Rapid7, Microsoft Defender, Intune, Jamf, Workato, or comparable security and automation tools Experience building SOAR workflows or security automation playbooks Familiarity with cloud security controls across AWS, Azure, or GCP Experience in SaaS-heavy environments Experience with DLP program ownership or data protection initiatives Background supporting retail, consumer-facing, or high-growth business environments Compensation & Benefits Salary range: $150,000 to $160,000 base, depending on experience Bonus potential and other financial incentives Comprehensive benefits package available If you are a hands-on cybersecurity operations leader who can mature SOC processes, improve vulnerability and endpoint programs, and build practical automation across a growing security environment, we would welcome the opportunity to connect. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets . click apply for full job details
09/25/2026
Full time
Vaco is partnering with a national retail organization to hire a Manager of Cybersecurity Operations to lead and mature core security operations programs across the enterprise. This is a hands-on leadership role overseeing SOC operations, vulnerability management, endpoint security, DLP, incident response, and security automation. This role is ideal for a cybersecurity leader who can operate at both the program and technical execution level. The team needs someone who can manage internal security talent, hold external MSSP partners accountable, improve alert handling and escalation processes, and build repeatable capabilities around detection, response, reporting, and automation. The environment is collaborative, fast-moving, and highly cross-functional, requiring someone who can communicate clearly across IT, GRC, engineering, and business teams. This position is based in Tempe, Arizona and requires onsite presence Monday through Thursday, with Fridays optional remote. What You'll Be Doing Manage and mature day-to-day SOC operations, including monitoring, alert triage, escalation, and incident response workflows Partner closely with an external MSSP to drive SLA accountability, improve alert quality, and ensure critical issues are escalated quickly Lead vulnerability management efforts across tools such as Rapid7, Defender, and related platforms, including prioritization, remediation tracking, and executive reporting Oversee endpoint security and management initiatives across Intune, Jamf, Defender, and related endpoint controls Drive improvements to SIEM and SOAR capabilities, including automation opportunities for level 1 response, alert enrichment, and repeatable playbooks Build and refine incident response processes, including playbooks, simulations, post-incident reviews, and lessons learned Partner with IT, GRC, engineering, and business stakeholders to improve security posture across the organization Support DLP strategy and monitoring to protect sensitive data across SaaS, cloud, and endpoint environments Use security metrics, scorecards, and framework alignment to communicate program maturity and areas for improvement Evaluate how AI can be used responsibly in security operations, including automation of response workflows and protection of AI-enabled systems Mentor and develop security team members while remaining hands-on with technical operations when needed Help define and operationalize security programs that reduce risk while supporting business velocity Required Experience 6 or more years of experience in cybersecurity, information security operations, incident response, infrastructure, or related technical security roles Proven experience managing or leading SOC operations, either in a corporate environment or MSSP setting Strong understanding of the end-to-end incident response lifecycle, from alert intake through containment, remediation, and post-incident review Hands-on experience with cybersecurity technologies such as MDR, EDR, SIEM, SOAR, vulnerability management, and endpoint security tools Experience maturing vulnerability management programs, including risk prioritization, remediation coordination, and reporting Experience partnering with or managing MSSP relationships and holding vendors accountable to performance expectations Strong understanding of security frameworks and compliance considerations such as NIST, CIS Controls, PCI, SOX, and CCPA Ability to lead without authority and collaborate effectively across IT, engineering, GRC, and business teams Experience managing high-pressure incidents and making informed decisions under time-sensitive conditions Understanding of AI concepts and their impact on cybersecurity operations, including AI-enabled threats and secure use of AI tools Bachelor's degree in a related field, or equivalent additional experience Nice to Have CISM, CISSP, or similar security certification Experience with Rapid7, Microsoft Defender, Intune, Jamf, Workato, or comparable security and automation tools Experience building SOAR workflows or security automation playbooks Familiarity with cloud security controls across AWS, Azure, or GCP Experience in SaaS-heavy environments Experience with DLP program ownership or data protection initiatives Background supporting retail, consumer-facing, or high-growth business environments Compensation & Benefits Salary range: $150,000 to $160,000 base, depending on experience Bonus potential and other financial incentives Comprehensive benefits package available If you are a hands-on cybersecurity operations leader who can mature SOC processes, improve vulnerability and endpoint programs, and build practical automation across a growing security environment, we would welcome the opportunity to connect. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets . click apply for full job details
Vaco has partnered with a key client to build a high-impact support team focused on elevating the executive experience within Microsoft 365. The organization has already completed its migration, and this team will play a critical role in ensuring leaders are able to operate smoothly, confidently, and without friction in the new environment. It's a highly visible, relationship-driven position where you'll act as a trusted partner to executive leadership, removing obstacles, optimizing how they work, and ensuring M365 tools (Outlook, Teams, OneDrive, SharePoint) enhance productivity rather than slow it down. No third parties at this time. What You'll Own & Impact Partner directly with executive leadership to ensure a seamless day-to-day experience in Microsoft 365 Anticipate and remove friction points across Outlook, Teams, OneDrive, and SharePoint before they disrupt productivity Rapidly resolve high-impact issues-especially time-sensitive challenges like meeting access, collaboration breakdowns, or cross-device inconsistencies Guide leaders through real-time solutions with clarity and confidence, explaining both the "what" and the "why" in a way that builds trust Drive deeper adoption and smarter usage of M365 tools across the organization as new capabilities are rolled out in phases Act as a connective layer across teams (infrastructure, security, migration) to quickly resolve more complex challenges Deliver a true white-glove experience, combining technical expertise with strong presence, discretion, and professionalism What This Looks Like in Practice Stepping in immediately when an executive can't join a Teams meeting from a conference room and resolving the issue on the fly Helping leadership navigate differences between legacy "classic" workflows and modern M365 experiences Ensuring meetings, files, and communications work effortlessly across devices and locations Building trust as the person executives rely on when something isn't working as expected What You Bring Strong hands-on experience with the Microsoft 365 ecosystem (Outlook, Teams, OneDrive, SharePoint) in enterprise environments Experience supporting or partnering with executive-level stakeholders-you understand urgency, discretion, and communication style Familiarity with M365 migration and post-migration realities, including classic vs. modern/online environments A proactive, solutions-oriented mindset-you don't just fix issues, you prevent them Exceptional communication skills and executive presence-you can simplify the complex without losing credibility Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/25/2026
Full time
Vaco has partnered with a key client to build a high-impact support team focused on elevating the executive experience within Microsoft 365. The organization has already completed its migration, and this team will play a critical role in ensuring leaders are able to operate smoothly, confidently, and without friction in the new environment. It's a highly visible, relationship-driven position where you'll act as a trusted partner to executive leadership, removing obstacles, optimizing how they work, and ensuring M365 tools (Outlook, Teams, OneDrive, SharePoint) enhance productivity rather than slow it down. No third parties at this time. What You'll Own & Impact Partner directly with executive leadership to ensure a seamless day-to-day experience in Microsoft 365 Anticipate and remove friction points across Outlook, Teams, OneDrive, and SharePoint before they disrupt productivity Rapidly resolve high-impact issues-especially time-sensitive challenges like meeting access, collaboration breakdowns, or cross-device inconsistencies Guide leaders through real-time solutions with clarity and confidence, explaining both the "what" and the "why" in a way that builds trust Drive deeper adoption and smarter usage of M365 tools across the organization as new capabilities are rolled out in phases Act as a connective layer across teams (infrastructure, security, migration) to quickly resolve more complex challenges Deliver a true white-glove experience, combining technical expertise with strong presence, discretion, and professionalism What This Looks Like in Practice Stepping in immediately when an executive can't join a Teams meeting from a conference room and resolving the issue on the fly Helping leadership navigate differences between legacy "classic" workflows and modern M365 experiences Ensuring meetings, files, and communications work effortlessly across devices and locations Building trust as the person executives rely on when something isn't working as expected What You Bring Strong hands-on experience with the Microsoft 365 ecosystem (Outlook, Teams, OneDrive, SharePoint) in enterprise environments Experience supporting or partnering with executive-level stakeholders-you understand urgency, discretion, and communication style Familiarity with M365 migration and post-migration realities, including classic vs. modern/online environments A proactive, solutions-oriented mindset-you don't just fix issues, you prevent them Exceptional communication skills and executive presence-you can simplify the complex without losing credibility Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Branch Operations Manager, you ensure the branch operates efficiently and securely while delivering exceptional customer experiences and fostering team member growth. You oversee risk controls by ensuring compliance with policies, procedures, and regulatory requirements, minimizing operational risks tied to cash handling and transactions. This role includes enhancing the customer experience by ensuring smooth transaction processing, resolving issues promptly, lobby management and creating a welcoming environment. You serve as a trusted expert, providing clarity on policies, guidance on execution and assistance with escalations. This position will provide support for the Lebanon Plaza branch and Hershey Cocoa branches. Assist customers with various transactions, including deposits, withdrawals and payments. Oversee operational risk control measures to safeguard branch assets, including Vault and ATM custodianship. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Effective lobby management to optimize customer flow and engagement. Resolve customer issues promptly and effectively. Build and maintain strong relationships with customers to elevate their banking experience and foster loyalty. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Conduct cash counts and maintain accurate audit logs. Support the teller line, use coaching tools, and provide feedback to ensure efficient and accurate transactions. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Utilize data-driven decision-making to improve branch performance and operational efficiency. Assist colleagues in achieving their developmental goals and career aspirations. Responsibilities may extend to supporting nearby branch locations based on business necessity or as required based on branch designation. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent work experience - Required Qualifications: 3+ Years Demonstrated successful experience in branch banking or a related operations/support function - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Branch Operations Manager role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 18+ Months Cash handling experience - Required. (AND) 18+ Months Customer service experience within a high volume, fast paced and constantly changing environment. - Required. Proficient in cash handling and maintaining audit logs. Excellent customer service skills and a passion for helping others. Proven ability to build relationships and enhance customer experience. Strong problem-solving skills with a proactive approach to issue resolution. Proficient in using digital tools and technology to enhance customer engagement. Ability to make data-driven decisions to improve operational outcomes. Strong knowledge of company policy, compliance regulations, risk management and loss prevention. Ability to work in a fast-paced environment and manage multiple priorities. Excellent communication, consultative and influence skills both verbal and written. Self-motivated to succeed in a goal driven environment. Ability to interact with integrity and professionalism with customers and employees. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $64,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
09/25/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Branch Operations Manager, you ensure the branch operates efficiently and securely while delivering exceptional customer experiences and fostering team member growth. You oversee risk controls by ensuring compliance with policies, procedures, and regulatory requirements, minimizing operational risks tied to cash handling and transactions. This role includes enhancing the customer experience by ensuring smooth transaction processing, resolving issues promptly, lobby management and creating a welcoming environment. You serve as a trusted expert, providing clarity on policies, guidance on execution and assistance with escalations. This position will provide support for the Lebanon Plaza branch and Hershey Cocoa branches. Assist customers with various transactions, including deposits, withdrawals and payments. Oversee operational risk control measures to safeguard branch assets, including Vault and ATM custodianship. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Effective lobby management to optimize customer flow and engagement. Resolve customer issues promptly and effectively. Build and maintain strong relationships with customers to elevate their banking experience and foster loyalty. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Conduct cash counts and maintain accurate audit logs. Support the teller line, use coaching tools, and provide feedback to ensure efficient and accurate transactions. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Utilize data-driven decision-making to improve branch performance and operational efficiency. Assist colleagues in achieving their developmental goals and career aspirations. Responsibilities may extend to supporting nearby branch locations based on business necessity or as required based on branch designation. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent work experience - Required Qualifications: 3+ Years Demonstrated successful experience in branch banking or a related operations/support function - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Branch Operations Manager role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 18+ Months Cash handling experience - Required. (AND) 18+ Months Customer service experience within a high volume, fast paced and constantly changing environment. - Required. Proficient in cash handling and maintaining audit logs. Excellent customer service skills and a passion for helping others. Proven ability to build relationships and enhance customer experience. Strong problem-solving skills with a proactive approach to issue resolution. Proficient in using digital tools and technology to enhance customer engagement. Ability to make data-driven decisions to improve operational outcomes. Strong knowledge of company policy, compliance regulations, risk management and loss prevention. Ability to work in a fast-paced environment and manage multiple priorities. Excellent communication, consultative and influence skills both verbal and written. Self-motivated to succeed in a goal driven environment. Ability to interact with integrity and professionalism with customers and employees. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $64,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
Senior Cybersecurity Manager A growing organization is seeking an experienced cybersecurity leader to oversee enterprise governance, risk, compliance, and data protection initiatives. This role will guide security strategy, strengthen regulatory readiness, and partner with leadership teams to align cybersecurity priorities with business objectives in a hybrid work environment. Key Responsibilities Lead enterprise cybersecurity governance, policy development, and compliance initiatives Maintain and enhance security frameworks aligned with industry standards and regulatory requirements Manage enterprise risk programs, including risk assessments, reporting, and remediation planning Oversee vendor and third-party security review processes Support incident response, cyber readiness exercises, and security maturity initiatives Drive data privacy and data protection strategies, including data classification and handling practices Partner cross-functionally with technology, legal, procurement, and executive leadership teams Develop security awareness and training programs to improve organizational cyber readiness Mentor and lead cybersecurity and compliance team members Qualifications 10+ years of cybersecurity experience with leadership responsibility in governance, risk, and compliance functions Strong knowledge of cybersecurity frameworks, risk management practices, and regulatory compliance environments Experience supporting privacy, audit, and security certification initiatives in complex organizations Familiarity with third-party risk management, enterprise risk reporting, and security operations collaboration Industry certifications such as CISM, CISA, CRISC, CGEIT, or CISSP preferred Strong communication and stakeholder management skills Additional Details Hybrid work environment Occasional after-hours support for security incidents Limited travel may be required Level/title may vary based on experience and qualifications Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/25/2026
Full time
Senior Cybersecurity Manager A growing organization is seeking an experienced cybersecurity leader to oversee enterprise governance, risk, compliance, and data protection initiatives. This role will guide security strategy, strengthen regulatory readiness, and partner with leadership teams to align cybersecurity priorities with business objectives in a hybrid work environment. Key Responsibilities Lead enterprise cybersecurity governance, policy development, and compliance initiatives Maintain and enhance security frameworks aligned with industry standards and regulatory requirements Manage enterprise risk programs, including risk assessments, reporting, and remediation planning Oversee vendor and third-party security review processes Support incident response, cyber readiness exercises, and security maturity initiatives Drive data privacy and data protection strategies, including data classification and handling practices Partner cross-functionally with technology, legal, procurement, and executive leadership teams Develop security awareness and training programs to improve organizational cyber readiness Mentor and lead cybersecurity and compliance team members Qualifications 10+ years of cybersecurity experience with leadership responsibility in governance, risk, and compliance functions Strong knowledge of cybersecurity frameworks, risk management practices, and regulatory compliance environments Experience supporting privacy, audit, and security certification initiatives in complex organizations Familiarity with third-party risk management, enterprise risk reporting, and security operations collaboration Industry certifications such as CISM, CISA, CRISC, CGEIT, or CISSP preferred Strong communication and stakeholder management skills Additional Details Hybrid work environment Occasional after-hours support for security incidents Limited travel may be required Level/title may vary based on experience and qualifications Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Job Summary The SVP, Global Chief Information Security Officer (CISO) & IT Governance is responsible for leading the organization's global cybersecurity strategy, governance model, risk management program, and cyber resilience capabilities. This executive provides strategic oversight of security operations, architecture, governance, compliance, regulatory readiness, audit coordination, incident response, and recovery. The role ensures cybersecurity is embedded into enterprise strategy, technology transformation, digital innovation, third-party relationships, and day-to-day operations, while serving as a trusted advisor to senior leadership, Board-level stakeholders, Legal, Compliance, Privacy, Internal Audit, regulators, auditors, customers, and external partners. Job Description Key Responsibilities Set and execute the enterprise cybersecurity strategy and multi-year roadmap aligned with business priorities, risk appetite, regulatory expectations, technology transformation, and enterprise growth. Analyze emerging cybersecurity and governance threats (including AI) and create remediation recommendations. Establish and mature the cyber governance model, including policies, standards, decision rights, executive reporting, escalation protocols, and accountability mechanisms. Lead global security operations, including threat monitoring, intelligence, incident detection, vulnerability management, identity and access management, endpoint security, cloud security, encryption, data protection, analytics, response, and recovery. Oversee security architecture and control design to embed security into technology platforms, cloud environments, data ecosystems, business applications, digital products, privileged access management, and Zero Trust initiatives. Lead Governance, Risk & Compliance (GRC) programs, including risk identification, assessment, prioritization, mitigation, acceptance, monitoring, reporting, policy governance, and compliance oversight. Integrate cybersecurity risk management into enterprise risk management, business planning, technology governance, third-party oversight, customer assurance, and major transformation initiatives. Oversee readiness for applicable laws, regulations, contractual obligations, supervisory expectations, industry standards, and frameworks such as NIST, ISO 27001, CIS Controls, GDPR, HIPAA, PCI DSS, HITRUST, SOX / ITGC, or other relevant requirements. Serve as the primary technology liaison to Legal, Compliance, Privacy, and Internal Audit on cybersecurity, regulatory, privacy, audit, contractual, and customer assurance matters. Lead cyber resilience planning, including incident response strategy, crisis escalation, executive communications, tabletop exercises, ransomware preparedness, recovery coordination, recovery validation, and lessons-learned governance. Advise executive leadership and Board-level stakeholders on cyber risk exposure, emerging threats, program maturity, investment priorities, strategic trade-offs, incident readiness, and regulatory disclosure considerations. Build, lead, and develop a high-performing global cybersecurity and IT governance organization with clear accountability, succession planning, talent development, operating rhythms, and measurable maturity improvements. Champion an enterprise culture in which cybersecurity is understood as a shared leadership responsibility and embedded into business decision-making. Scope of Accountability Global Cybersecurity Program Security Operations, Threat Intelligence & Incident Response Security Architecture & Engineering Identity & Access Management Governance Privileged Access Management Governance Governance, Risk & Compliance (GRC) HITRUST Certification Program PCI Compliance Program SOX / IT General Controls (ITGC) Technology Change Management Governance Cyber Resilience & Recovery Readiness Third-Party Security Assurance Legal, Compliance & Privacy Technology Coordination Executive, Audit Committee, and Board Cybersecurity Reporting Cybersecurity Strategy, Governance, Maturity Roadmap, Investment Prioritization & Enterprise Risk Reporting AI Security Risk Analysis / Threat Mitigation AI Risk Governance Leadership Expectations Operate as a strategic business executive balancing cybersecurity risk, compliance, privacy, technology governance, resilience, and operational priorities. Translate complex cyber, technology, and operational risks into business impact, financial exposure, regulatory implications, and strategic choices. Lead through ambiguity, manage high-pressure incidents, and communicate clearly with senior stakeholders during crisis situations. Influence without direct authority, drive cross-functional alignment, and enable pragmatic, risk-informed decisions. Promote a culture of accountability, resilience, cybersecurity awareness, and continuous improvement. Enable business growth through security leadership that supports innovation, operational resilience, and regulatory readiness. Maintain a mature global security and governance program that supports evolving business, technology, regulatory, customer, and audit requirements. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
09/25/2026
Full time
Job Summary The SVP, Global Chief Information Security Officer (CISO) & IT Governance is responsible for leading the organization's global cybersecurity strategy, governance model, risk management program, and cyber resilience capabilities. This executive provides strategic oversight of security operations, architecture, governance, compliance, regulatory readiness, audit coordination, incident response, and recovery. The role ensures cybersecurity is embedded into enterprise strategy, technology transformation, digital innovation, third-party relationships, and day-to-day operations, while serving as a trusted advisor to senior leadership, Board-level stakeholders, Legal, Compliance, Privacy, Internal Audit, regulators, auditors, customers, and external partners. Job Description Key Responsibilities Set and execute the enterprise cybersecurity strategy and multi-year roadmap aligned with business priorities, risk appetite, regulatory expectations, technology transformation, and enterprise growth. Analyze emerging cybersecurity and governance threats (including AI) and create remediation recommendations. Establish and mature the cyber governance model, including policies, standards, decision rights, executive reporting, escalation protocols, and accountability mechanisms. Lead global security operations, including threat monitoring, intelligence, incident detection, vulnerability management, identity and access management, endpoint security, cloud security, encryption, data protection, analytics, response, and recovery. Oversee security architecture and control design to embed security into technology platforms, cloud environments, data ecosystems, business applications, digital products, privileged access management, and Zero Trust initiatives. Lead Governance, Risk & Compliance (GRC) programs, including risk identification, assessment, prioritization, mitigation, acceptance, monitoring, reporting, policy governance, and compliance oversight. Integrate cybersecurity risk management into enterprise risk management, business planning, technology governance, third-party oversight, customer assurance, and major transformation initiatives. Oversee readiness for applicable laws, regulations, contractual obligations, supervisory expectations, industry standards, and frameworks such as NIST, ISO 27001, CIS Controls, GDPR, HIPAA, PCI DSS, HITRUST, SOX / ITGC, or other relevant requirements. Serve as the primary technology liaison to Legal, Compliance, Privacy, and Internal Audit on cybersecurity, regulatory, privacy, audit, contractual, and customer assurance matters. Lead cyber resilience planning, including incident response strategy, crisis escalation, executive communications, tabletop exercises, ransomware preparedness, recovery coordination, recovery validation, and lessons-learned governance. Advise executive leadership and Board-level stakeholders on cyber risk exposure, emerging threats, program maturity, investment priorities, strategic trade-offs, incident readiness, and regulatory disclosure considerations. Build, lead, and develop a high-performing global cybersecurity and IT governance organization with clear accountability, succession planning, talent development, operating rhythms, and measurable maturity improvements. Champion an enterprise culture in which cybersecurity is understood as a shared leadership responsibility and embedded into business decision-making. Scope of Accountability Global Cybersecurity Program Security Operations, Threat Intelligence & Incident Response Security Architecture & Engineering Identity & Access Management Governance Privileged Access Management Governance Governance, Risk & Compliance (GRC) HITRUST Certification Program PCI Compliance Program SOX / IT General Controls (ITGC) Technology Change Management Governance Cyber Resilience & Recovery Readiness Third-Party Security Assurance Legal, Compliance & Privacy Technology Coordination Executive, Audit Committee, and Board Cybersecurity Reporting Cybersecurity Strategy, Governance, Maturity Roadmap, Investment Prioritization & Enterprise Risk Reporting AI Security Risk Analysis / Threat Mitigation AI Risk Governance Leadership Expectations Operate as a strategic business executive balancing cybersecurity risk, compliance, privacy, technology governance, resilience, and operational priorities. Translate complex cyber, technology, and operational risks into business impact, financial exposure, regulatory implications, and strategic choices. Lead through ambiguity, manage high-pressure incidents, and communicate clearly with senior stakeholders during crisis situations. Influence without direct authority, drive cross-functional alignment, and enable pragmatic, risk-informed decisions. Promote a culture of accountability, resilience, cybersecurity awareness, and continuous improvement. Enable business growth through security leadership that supports innovation, operational resilience, and regulatory readiness. Maintain a mature global security and governance program that supports evolving business, technology, regulatory, customer, and audit requirements. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
The ideal candidate is a curious, analytical problem solver who can investigate ambiguous questions, connect disparate data points, build well-supported points of view, and communicate what the findings mean for OCI. You will partner closely the strategic intelligence lead and cross-functional stakeholders to develop forecasting models, decision frameworks, executive narratives, and other intelligence deliverables. This role is based in Nashville, TN. We are seeking candidates who are local to Nashville, TN or willing to relocate to Nashville, TN Responsibilities Support strategic intelligence initiatives to identify market shifts, competitive moves, emerging threats, and growth opportunities for OCI. Analyze the AI and cloud infrastructure landscape, including customer demand, cloud service provider investments, GPU/ASIC adoption, semiconductor supply, capacity, pricing, and technology trends. Conduct competitive analysis across hyperscalers, AI infrastructure providers, semiconductor companies, and emerging technology players to understand their strategies, investments, product roadmaps, and sources of competitive advantage. Develop well-supported points of view on market and competitive dynamics; translate complex signals into clear insights and recommendations. Build and maintain forecasting models and analytical frameworks to assess market growth, supply-and-demand dynamics, capacity requirements, and business outcomes. Identify market whitespace, customer needs, competitive gaps, and emerging opportunities that can inform OCI's product portfolio and growth strategy. Create executive-ready briefing, dashboards, and decision frameworks that explain what is happening, why it matters, where consensus may be wrong, and what potential action OCI can take. Partner with product leaders and strategic intelligence lead to frame strategic questions, assess opportunities, and support product strategy and investment decisions. Collaborate across Product, Engineering, Finance, Sales, Marketing, and Strategy teams to validate insights and translate intelligence into business action. Qualifications Intellectual curiosity and the ability to develop independent point of view rather than simply summarize existing research. 6+ years of experience in engineering, product management, competitive intelligence, market analysis, investment research, consulting, capacity planning, or related analytical role within cloud infrastructure, AI infrastructure, datacenters, or semiconductors. Bachelor's degree in engineering, computer science, economics, finance, statistic, mathematics, or a related field. Ability to develop a strong, evidence-based understanding of markets, customers, competitors, and technology trends, and to translate that understanding into clear, actionable recommendations. Strong technical knowledge of compute infrastructure or demonstrated ability to quickly understand complex technical products and markets. Ability to synthesize structured and unstructured information into clear, evidence-based conclusions. Experience conducting market and competitive research, developing forecasts or business cases, testing hypotheses, and working with incomplete or ambiguous data. Ability to translate market and competitive insights into practical recommendations for product, go-to-market, and investment decisions. Excellent written and verbal communication skills, including the ability to create clear executive-facing presentations and narratives. Collaborative working style and ability to partner effectively with Product, Engineering, Finance, Sales, Marketing, and Strategy teams. Preferred Qualifications Experience with cloud infrastructure, AI systems, datacenters, CPUs, GPU/accelerators, semiconductors, datacenter, or networking. Prior engineering, systems architecture, or technical product management experience. Experience in competitive intelligence, market research, investment research, corporate strategy, or strategic analysis. Experience building market models, capacity forecasts, pricing analysis, or financial projections. MBA or relevant advanced technical degree. Responsibilities Key Responsibilities Product Analysis - Market Analysis: -Evaluates business value, feasibility, and internal and/or external user needs of products/features. -Collaborates with internal and external stakeholders to ensure alignment between the customer, the market, and Oracle's goals and strategy. -Conducts analysis of market trends and the competitive landscape to contribute to competitive positioning. -Engages customers, non-customers, and partners to obtain market information and discover opportunities for a feature or multiple features. Product Analysis - Solution Identification: -Identifies customers' unmet or unknown needs, market opportunities for products, and/or regulatory requirements. -Develops problem statements for products with moderate complexity and forms hypotheses for new products. -Takes independent ownership of the solutioning process by collaborating with internal and external stakeholders to identify solutions. -Evaluates and validates different solutions to make informed decisions on enhancing existing products/features or introducing new products/features. -Creates and maintains required solution artifacts (e.g., regulatory requirements, functional and non-functional requirements). Product Ownership - Product Development and Road mapping: -Manages the product lifecycle from planning to release. -Owns the roadmap for multiple small-scope products/features, ensuring alignment with business objectives. -Develops feature requirements, resources, and best practices for internal stakeholders. -Collaborates with stakeholders to mitigate risks and resolve issues. -Tracks and analyzes existing metrics (e.g., Service Requests, bugs raised, customer feedback, customer volumes) to generate insights on product optimization. -Writes user stories and acceptance criteria to maintain high product quality. -Determines the features or experiences to prioritize in the roadmap, aligning them with success criteria and Objectives and Key Results (OKRs). Product Ownership - Product Leadership and Influence: -Acts as an innovation leader for a small-scope product/feature, providing recommendations for overall strategy and direction of products. -Participates in the development of products to optimize the customer experience and align with business goals. -Collaborates with team to drive new feature development using agile and continuous-delivery methodology. Alignment and Collaboration: -Collaborates with cross-functional partners, ensuring alignment across teams within the organization. -Identifies pushback from stakeholders and uses data to address it. -Works with senior team members to identify potential solutions tied to OKRs and Key Performance Indicators (KPIs). -Partners with others in driving business impact across organizations, and tracking success criteria and performance metrics (e.g., OKRs, KPIs) for multiple small-scope products/features. -Contributes to defining parameters for user testing and provides input on product iterations based on test results. Customer-Centricity: -Takes an active role in advocating for the customer throughout the product lifecycle, beginning to anticipate customer needs. -Engages with customers to gather feedback and understand their experiences with Oracle's products and services. -Collaborates with customers to understand how to align Oracle product capabilities with customers' specific business goals. -Captures customer requirements to define new product capabilities and develop feature designs. -Engages directly with product consumers during implementations to ensure the product meets their needs. -Coordinates with senior team members to review and prioritize customer issues to ensure satisfaction and quality, escalating the chain as required. Product Release - Go-to-Market: -Collaborates with senior team members to develop release overview, field presentations, and demos for the field team. -Contributes to recruiting and supporting early adopters to validate product solutions. -Supports the development of user documentation by drafting components of the document. -Tracks product metrics about adoption, identifying trends and patterns in user behavior. -Contributes to presenting product demonstrations to internal and/or external customers, partners, industry analysts, and field. Core Responsibilities Planning & Execution: -Independently manages work, monitoring timelines and deliverables to ensure projects or initiatives stay on track and meet requirements. -Proactively prioritizes work and adapts to resource or timeline shifts, suggesting adjustments to maintain project efficiency. Collaboration & Partnership: -Collaborates across teams to align on expectations and achieve shared objectives. -Builds and maintains a comprehensive understanding of business, stakeholder, and/or customer needs to build and support effective partnerships. -Actively listens to diverse perspectives and asks questions to ensure understanding of others. Problem Solving: -Independently identifies and addresses standard and non-standard issues in accordance with standard practices, escalating more complex issues as appropriate click apply for full job details
09/25/2026
Full time
The ideal candidate is a curious, analytical problem solver who can investigate ambiguous questions, connect disparate data points, build well-supported points of view, and communicate what the findings mean for OCI. You will partner closely the strategic intelligence lead and cross-functional stakeholders to develop forecasting models, decision frameworks, executive narratives, and other intelligence deliverables. This role is based in Nashville, TN. We are seeking candidates who are local to Nashville, TN or willing to relocate to Nashville, TN Responsibilities Support strategic intelligence initiatives to identify market shifts, competitive moves, emerging threats, and growth opportunities for OCI. Analyze the AI and cloud infrastructure landscape, including customer demand, cloud service provider investments, GPU/ASIC adoption, semiconductor supply, capacity, pricing, and technology trends. Conduct competitive analysis across hyperscalers, AI infrastructure providers, semiconductor companies, and emerging technology players to understand their strategies, investments, product roadmaps, and sources of competitive advantage. Develop well-supported points of view on market and competitive dynamics; translate complex signals into clear insights and recommendations. Build and maintain forecasting models and analytical frameworks to assess market growth, supply-and-demand dynamics, capacity requirements, and business outcomes. Identify market whitespace, customer needs, competitive gaps, and emerging opportunities that can inform OCI's product portfolio and growth strategy. Create executive-ready briefing, dashboards, and decision frameworks that explain what is happening, why it matters, where consensus may be wrong, and what potential action OCI can take. Partner with product leaders and strategic intelligence lead to frame strategic questions, assess opportunities, and support product strategy and investment decisions. Collaborate across Product, Engineering, Finance, Sales, Marketing, and Strategy teams to validate insights and translate intelligence into business action. Qualifications Intellectual curiosity and the ability to develop independent point of view rather than simply summarize existing research. 6+ years of experience in engineering, product management, competitive intelligence, market analysis, investment research, consulting, capacity planning, or related analytical role within cloud infrastructure, AI infrastructure, datacenters, or semiconductors. Bachelor's degree in engineering, computer science, economics, finance, statistic, mathematics, or a related field. Ability to develop a strong, evidence-based understanding of markets, customers, competitors, and technology trends, and to translate that understanding into clear, actionable recommendations. Strong technical knowledge of compute infrastructure or demonstrated ability to quickly understand complex technical products and markets. Ability to synthesize structured and unstructured information into clear, evidence-based conclusions. Experience conducting market and competitive research, developing forecasts or business cases, testing hypotheses, and working with incomplete or ambiguous data. Ability to translate market and competitive insights into practical recommendations for product, go-to-market, and investment decisions. Excellent written and verbal communication skills, including the ability to create clear executive-facing presentations and narratives. Collaborative working style and ability to partner effectively with Product, Engineering, Finance, Sales, Marketing, and Strategy teams. Preferred Qualifications Experience with cloud infrastructure, AI systems, datacenters, CPUs, GPU/accelerators, semiconductors, datacenter, or networking. Prior engineering, systems architecture, or technical product management experience. Experience in competitive intelligence, market research, investment research, corporate strategy, or strategic analysis. Experience building market models, capacity forecasts, pricing analysis, or financial projections. MBA or relevant advanced technical degree. Responsibilities Key Responsibilities Product Analysis - Market Analysis: -Evaluates business value, feasibility, and internal and/or external user needs of products/features. -Collaborates with internal and external stakeholders to ensure alignment between the customer, the market, and Oracle's goals and strategy. -Conducts analysis of market trends and the competitive landscape to contribute to competitive positioning. -Engages customers, non-customers, and partners to obtain market information and discover opportunities for a feature or multiple features. Product Analysis - Solution Identification: -Identifies customers' unmet or unknown needs, market opportunities for products, and/or regulatory requirements. -Develops problem statements for products with moderate complexity and forms hypotheses for new products. -Takes independent ownership of the solutioning process by collaborating with internal and external stakeholders to identify solutions. -Evaluates and validates different solutions to make informed decisions on enhancing existing products/features or introducing new products/features. -Creates and maintains required solution artifacts (e.g., regulatory requirements, functional and non-functional requirements). Product Ownership - Product Development and Road mapping: -Manages the product lifecycle from planning to release. -Owns the roadmap for multiple small-scope products/features, ensuring alignment with business objectives. -Develops feature requirements, resources, and best practices for internal stakeholders. -Collaborates with stakeholders to mitigate risks and resolve issues. -Tracks and analyzes existing metrics (e.g., Service Requests, bugs raised, customer feedback, customer volumes) to generate insights on product optimization. -Writes user stories and acceptance criteria to maintain high product quality. -Determines the features or experiences to prioritize in the roadmap, aligning them with success criteria and Objectives and Key Results (OKRs). Product Ownership - Product Leadership and Influence: -Acts as an innovation leader for a small-scope product/feature, providing recommendations for overall strategy and direction of products. -Participates in the development of products to optimize the customer experience and align with business goals. -Collaborates with team to drive new feature development using agile and continuous-delivery methodology. Alignment and Collaboration: -Collaborates with cross-functional partners, ensuring alignment across teams within the organization. -Identifies pushback from stakeholders and uses data to address it. -Works with senior team members to identify potential solutions tied to OKRs and Key Performance Indicators (KPIs). -Partners with others in driving business impact across organizations, and tracking success criteria and performance metrics (e.g., OKRs, KPIs) for multiple small-scope products/features. -Contributes to defining parameters for user testing and provides input on product iterations based on test results. Customer-Centricity: -Takes an active role in advocating for the customer throughout the product lifecycle, beginning to anticipate customer needs. -Engages with customers to gather feedback and understand their experiences with Oracle's products and services. -Collaborates with customers to understand how to align Oracle product capabilities with customers' specific business goals. -Captures customer requirements to define new product capabilities and develop feature designs. -Engages directly with product consumers during implementations to ensure the product meets their needs. -Coordinates with senior team members to review and prioritize customer issues to ensure satisfaction and quality, escalating the chain as required. Product Release - Go-to-Market: -Collaborates with senior team members to develop release overview, field presentations, and demos for the field team. -Contributes to recruiting and supporting early adopters to validate product solutions. -Supports the development of user documentation by drafting components of the document. -Tracks product metrics about adoption, identifying trends and patterns in user behavior. -Contributes to presenting product demonstrations to internal and/or external customers, partners, industry analysts, and field. Core Responsibilities Planning & Execution: -Independently manages work, monitoring timelines and deliverables to ensure projects or initiatives stay on track and meet requirements. -Proactively prioritizes work and adapts to resource or timeline shifts, suggesting adjustments to maintain project efficiency. Collaboration & Partnership: -Collaborates across teams to align on expectations and achieve shared objectives. -Builds and maintains a comprehensive understanding of business, stakeholder, and/or customer needs to build and support effective partnerships. -Actively listens to diverse perspectives and asks questions to ensure understanding of others. Problem Solving: -Independently identifies and addresses standard and non-standard issues in accordance with standard practices, escalating more complex issues as appropriate click apply for full job details
Description : The Senior Manager, Commercial Analytics & Business Intelligence, is a pivotal, hands-on leader within the Commercial Operations function as DBV-Technologies prepares for its first U.S. commercial launch in Peanut Allergy. Reporting to the Head of Commercial Operations & Analytics, this individual will help design and build the commercial analytics engine from the ground up - the dashboards, data pipelines, KPIs, and insights that turn a first-launch biotech into a decision-ready organization. In a first-launch environment, analytics is not a back-office reporting function - it is a core strategic capability. Every targeting decision, segmentation model, incentive plan, and performance review depends on trustworthy data and sharp interpretation. This role sits at the intersection of business strategy, advanced analytics, and commercial execution, serving as a key partner to Marketing, Sales Leadership, Market Access, Forecasting, Finance, and Executive Leadership. The insights this individual produces will directly shape how the organization launches, learns, and refines its go-to-market model. The ideal candidate pairs deep technical fluency - advanced SQL, strong Python, modern BI, and applied AI - with the business acumen and executive communication skills to influence senior stakeholders without formal authority. This is deliberately not a reporting-only profile: we are looking for a builder who is equally comfortable architecting a data model, engineering an automated pipeline, and standing in front of leadership to tell the story the numbers reveal. Location : Warren, New Jersey - minimum 3 days on site Salary Range : $150-180k Key Responsibilities : Analytics, Reporting & Performance Management • Design, build, and maintain commercial analytics, reporting, dashboards, KPIs, and performance-management processes that give leadership a real-time view of launch performance against plan. • Develop KPI scorecards, trend analyses, and variance reporting for business performance reviews with senior leadership. • Translate complex, multi-source analyses into clear, actionable recommendations for executive decision-making. Data Sources & Commercial Insights • Develop insights from pharmaceutical patient, prescriber, claims, specialty pharmacy, hub, and market access data sources, integrating disparate feeds into coherent business narratives. • Build and maintain the analytical layer connecting Xponent, LAAD, claims, specialty pharmacy/hub, and payer data into usable, trustworthy assets. Launch Planning, Targeting & Field Effectiveness • Support launch planning through HCP-level targeting, segmentation, and call-plan analytics that focus field resources where they matter most. • Provide incentive compensation (IC) analytics and field force effectiveness measurement, quantifying the relationship between promotional activity and downstream prescribing. • Evaluate targeting and segmentation model performance post-launch and recommend refinements based on observed results. Forecasting, Finance & Scenario Analysis • Partner with Forecasting and Finance to evaluate business scenarios, performance drivers, and resource-allocation trade-offs. • Provide analytical support that connects performance data to budget cycles, long-range planning, and executive reporting. Data Governance & Best Practices • Drive data governance, documentation standards, and analytical best practices so the organization's data assets are reliable, compliant, and reusable. • Build scalable, automated pipelines and reporting to reduce manual effort and increase speed and accuracy. AI & Advanced Analytics • Identify high-value AI use cases and translate them into measurable business outcomes, applying LLMs, generative and agentic AI, and automation to improve commercial processes and decision-making. • Apply traditional machine learning and statistical methods (predictive modeling, segmentation, propensity) where they add commercial value. Qualifications : Required • 8-10 years of progressive experience in pharmaceutical analytics, commercial operations, business intelligence, or a closely related field. • Advanced SQL proficiency, with the ability to write, optimize, and maintain complex queries against large commercial datasets. • Strong Python skills for data engineering, automation, analytics, and predictive modeling. • Hands-on experience with BI and visualization platforms such as Power BI, Tableau, or similar tools. • Demonstrated experience with pharmaceutical commercial datasets, including IQVIA Xponent, IQVIA LAAD, claims data, specialty pharmacy and hub data, market access / payer data, and HCP-level targeting and segmentation datasets. • Demonstrated success supporting pharmaceutical product launches, including targeting, segmentation, IC analytics, and field force effectiveness. • Exceptional executive communication and storytelling skills, with a proven ability to influence cross-functional stakeholders without formal authority. • Comfort operating in a fast-paced, ambiguous, prelaunch environment, balancing strategic thinking with hands-on execution. • Bachelor's degree required, preferably in a quantitative discipline (Statistics, Economics, Mathematics, Engineering, Life Sciences, or related field). Preferred • Experience supporting specialty, immunology, allergy, rare disease, or biologic product launches. • Familiarity with cloud-based analytics environments and modern data architectures (e.g., AWS, Azure, Databricks, Snowflake). • Experience applying AI within commercial pharmaceutical organizations - including LLMs, generative AI, agentic AI, and automation tooling. • Experience with statistical analysis, predictive analytics, and data science methodologies. • Experience within emerging biotech companies or resource-constrained, high-growth environments. • Advanced degree (MBA, MS, or PhD) in a quantitative or business discipline. Behavioral skills : Curiosity: Keep on exploring uncharted territories. Always ask "why?" and more importantly "why not?", Courage: Take smart risks, mentor each other to always do better & be accountable for our choices, our opinions, and our actions, Collaboration: Teamwork and spirit. Support each other and be equally involved in the achievement of our common goals, Credibility: Be transparent, follow through and build trust. Educate ourselves about our unique technology.
09/25/2026
Full time
Description : The Senior Manager, Commercial Analytics & Business Intelligence, is a pivotal, hands-on leader within the Commercial Operations function as DBV-Technologies prepares for its first U.S. commercial launch in Peanut Allergy. Reporting to the Head of Commercial Operations & Analytics, this individual will help design and build the commercial analytics engine from the ground up - the dashboards, data pipelines, KPIs, and insights that turn a first-launch biotech into a decision-ready organization. In a first-launch environment, analytics is not a back-office reporting function - it is a core strategic capability. Every targeting decision, segmentation model, incentive plan, and performance review depends on trustworthy data and sharp interpretation. This role sits at the intersection of business strategy, advanced analytics, and commercial execution, serving as a key partner to Marketing, Sales Leadership, Market Access, Forecasting, Finance, and Executive Leadership. The insights this individual produces will directly shape how the organization launches, learns, and refines its go-to-market model. The ideal candidate pairs deep technical fluency - advanced SQL, strong Python, modern BI, and applied AI - with the business acumen and executive communication skills to influence senior stakeholders without formal authority. This is deliberately not a reporting-only profile: we are looking for a builder who is equally comfortable architecting a data model, engineering an automated pipeline, and standing in front of leadership to tell the story the numbers reveal. Location : Warren, New Jersey - minimum 3 days on site Salary Range : $150-180k Key Responsibilities : Analytics, Reporting & Performance Management • Design, build, and maintain commercial analytics, reporting, dashboards, KPIs, and performance-management processes that give leadership a real-time view of launch performance against plan. • Develop KPI scorecards, trend analyses, and variance reporting for business performance reviews with senior leadership. • Translate complex, multi-source analyses into clear, actionable recommendations for executive decision-making. Data Sources & Commercial Insights • Develop insights from pharmaceutical patient, prescriber, claims, specialty pharmacy, hub, and market access data sources, integrating disparate feeds into coherent business narratives. • Build and maintain the analytical layer connecting Xponent, LAAD, claims, specialty pharmacy/hub, and payer data into usable, trustworthy assets. Launch Planning, Targeting & Field Effectiveness • Support launch planning through HCP-level targeting, segmentation, and call-plan analytics that focus field resources where they matter most. • Provide incentive compensation (IC) analytics and field force effectiveness measurement, quantifying the relationship between promotional activity and downstream prescribing. • Evaluate targeting and segmentation model performance post-launch and recommend refinements based on observed results. Forecasting, Finance & Scenario Analysis • Partner with Forecasting and Finance to evaluate business scenarios, performance drivers, and resource-allocation trade-offs. • Provide analytical support that connects performance data to budget cycles, long-range planning, and executive reporting. Data Governance & Best Practices • Drive data governance, documentation standards, and analytical best practices so the organization's data assets are reliable, compliant, and reusable. • Build scalable, automated pipelines and reporting to reduce manual effort and increase speed and accuracy. AI & Advanced Analytics • Identify high-value AI use cases and translate them into measurable business outcomes, applying LLMs, generative and agentic AI, and automation to improve commercial processes and decision-making. • Apply traditional machine learning and statistical methods (predictive modeling, segmentation, propensity) where they add commercial value. Qualifications : Required • 8-10 years of progressive experience in pharmaceutical analytics, commercial operations, business intelligence, or a closely related field. • Advanced SQL proficiency, with the ability to write, optimize, and maintain complex queries against large commercial datasets. • Strong Python skills for data engineering, automation, analytics, and predictive modeling. • Hands-on experience with BI and visualization platforms such as Power BI, Tableau, or similar tools. • Demonstrated experience with pharmaceutical commercial datasets, including IQVIA Xponent, IQVIA LAAD, claims data, specialty pharmacy and hub data, market access / payer data, and HCP-level targeting and segmentation datasets. • Demonstrated success supporting pharmaceutical product launches, including targeting, segmentation, IC analytics, and field force effectiveness. • Exceptional executive communication and storytelling skills, with a proven ability to influence cross-functional stakeholders without formal authority. • Comfort operating in a fast-paced, ambiguous, prelaunch environment, balancing strategic thinking with hands-on execution. • Bachelor's degree required, preferably in a quantitative discipline (Statistics, Economics, Mathematics, Engineering, Life Sciences, or related field). Preferred • Experience supporting specialty, immunology, allergy, rare disease, or biologic product launches. • Familiarity with cloud-based analytics environments and modern data architectures (e.g., AWS, Azure, Databricks, Snowflake). • Experience applying AI within commercial pharmaceutical organizations - including LLMs, generative AI, agentic AI, and automation tooling. • Experience with statistical analysis, predictive analytics, and data science methodologies. • Experience within emerging biotech companies or resource-constrained, high-growth environments. • Advanced degree (MBA, MS, or PhD) in a quantitative or business discipline. Behavioral skills : Curiosity: Keep on exploring uncharted territories. Always ask "why?" and more importantly "why not?", Courage: Take smart risks, mentor each other to always do better & be accountable for our choices, our opinions, and our actions, Collaboration: Teamwork and spirit. Support each other and be equally involved in the achievement of our common goals, Credibility: Be transparent, follow through and build trust. Educate ourselves about our unique technology.
Req ID: 375004 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Solution Architect AI & ML for Life Sciences to join our team in Plano, Texas (US-TX), United States (US). We are seeking a seasoned healthcare technology leader to drive our AI Industry Solutions for the Life Sciences segment . You will define the solution vision, shape major transformation opportunities, and partner with C-suite leaders across the nation's largest Life Sciences organizations. This is a high-impact role responsible for driving growth, developing differentiated offerings, and guiding strategic programs to build AI-native solutions across payer domains. If you are a proven AI leader with deep Life Sciences expertise-and a passion for transformation through technology-this is an opportunity to shape the future of our business. What You'll Do Set the industry strategy for Life Sciencs AI solutions and define a multi-year roadmap. Develop and enhance AI solution offerings in areas including: Digital front door & member/provider experience Risk and compliance Cloud, cybersecurity, and infrastructure modernization Claims processing transformation Drive growth by leading solution development, supporting sales teams, and winning complex, multi-tower deals. Engage Provider C-suite leaders as a trusted advisor on major programs. Lead solution development for bids, ensuring offerings are differentiated, scalable, and executable. Collaborate across consulting, delivery, engineering, and product teams to bring integrated solutions to market. Strengthen alliances with key partners (Epic, Oracle Health, Microsoft, AWS, ServiceNow, cybersecurity vendors, Google, Leading AI players). Build and mentor a high-performing team of AI leaders. Develop sales collateral for all solutions and services catering to healthcare payers What We're Looking For 15+ years of experience in designing and developing AI/ML solutions with at least 10 years of experience in healthcare payer technology, consulting, or systems integration. Deep understanding of payer operations, AI, digital transformation, and payer ecosystems. Demonstrated success shaping and winning large-scale transformation or managed services deals ($10M+). Strong executive presence with the ability to engage CEOs, CIOs, CMIOs, CFOs, and clinical leaders. Experience leading cross-functional global teams and driving innovation at scale. Participate in key industry events, be a moderator and speaker, as needed About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $119,578 - $221,625. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
09/25/2026
Full time
Req ID: 375004 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Solution Architect AI & ML for Life Sciences to join our team in Plano, Texas (US-TX), United States (US). We are seeking a seasoned healthcare technology leader to drive our AI Industry Solutions for the Life Sciences segment . You will define the solution vision, shape major transformation opportunities, and partner with C-suite leaders across the nation's largest Life Sciences organizations. This is a high-impact role responsible for driving growth, developing differentiated offerings, and guiding strategic programs to build AI-native solutions across payer domains. If you are a proven AI leader with deep Life Sciences expertise-and a passion for transformation through technology-this is an opportunity to shape the future of our business. What You'll Do Set the industry strategy for Life Sciencs AI solutions and define a multi-year roadmap. Develop and enhance AI solution offerings in areas including: Digital front door & member/provider experience Risk and compliance Cloud, cybersecurity, and infrastructure modernization Claims processing transformation Drive growth by leading solution development, supporting sales teams, and winning complex, multi-tower deals. Engage Provider C-suite leaders as a trusted advisor on major programs. Lead solution development for bids, ensuring offerings are differentiated, scalable, and executable. Collaborate across consulting, delivery, engineering, and product teams to bring integrated solutions to market. Strengthen alliances with key partners (Epic, Oracle Health, Microsoft, AWS, ServiceNow, cybersecurity vendors, Google, Leading AI players). Build and mentor a high-performing team of AI leaders. Develop sales collateral for all solutions and services catering to healthcare payers What We're Looking For 15+ years of experience in designing and developing AI/ML solutions with at least 10 years of experience in healthcare payer technology, consulting, or systems integration. Deep understanding of payer operations, AI, digital transformation, and payer ecosystems. Demonstrated success shaping and winning large-scale transformation or managed services deals ($10M+). Strong executive presence with the ability to engage CEOs, CIOs, CMIOs, CFOs, and clinical leaders. Experience leading cross-functional global teams and driving innovation at scale. Participate in key industry events, be a moderator and speaker, as needed About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $119,578 - $221,625. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Req ID: 389983 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IT Project Manager to join our team in Plano, Texas (US-TX), United States (US). Day to Day/ Job Functions Coordinate program and delivery status, milestones, risks, dependencies, decisions, and action items across multiple teams and workstreams. Partner directly with technical delivery teams, product teams, and other stakeholders to understand delivery progress, identify blockers early, and drive follow-through on mitigation and resolution plans. Develop and maintain integrated delivery plans, roadmaps, RAID logs, milestone tracking, and progress reporting to provide visibility and accountability across workstreams. Create clear, concise, executive-ready status updates, dashboards, presentations, and other reporting materials for senior leadership. Consolidate and analyze information from multiple sources, including Jira, Jira Align, Excel, presentations, and other delivery-management tools, to identify trends, risks, dependencies, and areas requiring attention. Synthesize complex delivery information and large data sets into actionable insights, status narratives, and decision-ready recommendations. Track cross-team dependencies and coordinate with responsible teams to ensure timely resolution of delivery risks and issues. Support Agile delivery practices across teams using methodologies such as Scrum and Kanban. Monitor program and project progress against established milestones, commitments, and delivery plans. Facilitate communication and alignment among senior leaders, product partners, technical delivery teams, and other stakeholders. Identify potential delivery risks and blockers and work with stakeholders to establish and track mitigation plans. Maintain accurate program documentation and reporting to support transparency, accountability, and informed decision-making. Manage competing priorities across multiple workstreams while maintaining attention to detail and delivery timelines. Required Qualifications: 7+ years of experience managing complex technology projects, programs, product delivery initiatives, or related technology delivery efforts. 7+ years of Experience coordinating multiple teams and workstreams, including management of milestones, risks, issues, dependencies, decisions, and action items. 7+ years of Experience developing and maintaining delivery plans, roadmaps, RAID logs, dashboards, and program or project status reporting. 7+ years of Experience preparing and delivering executive-level status updates, presentations, dashboards, and decision-support materials. Advanced proficiency with Microsoft Excel, including structuring, analyzing, reconciling, and summarizing large data sets. 7+ years of Experience using Jira and/or Jira Align for project, program, or delivery management. 7+ years of Experience working with Agile delivery methodologies, including Scrum and Kanban. 7+ years of Experience managing cross-team dependencies across complex technology delivery environments. Demonstrated ability to analyze information from multiple sources and translate complex delivery data into actionable insights and recommendations. Strong executive communication skills with the ability to communicate effectively with senior leaders, product partners, and technical delivery teams. Strong organizational, analytical, and problem-solving skills. Strong attention to detail and ability to manage competing priorities across multiple concurrent workstreams. Ability to identify delivery risks and blockers, develop mitigation plans, and drive actions through completion. Preferred Qualifications Experience supporting large-scale enterprise technology transformation or product-delivery programs. Experience creating executive dashboards and management reporting for complex technology initiatives. Experience working in highly matrixed organizations with multiple technical and business stakeholders. Experience with advanced program reporting, data visualization, or portfolio-management tools. Experience supporting senior leadership with program insights, decision support, and delivery recommendations. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $87,720.00 - $131,580.00. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. If the position offered in temporary, the position will not be eligible for incentive compensation. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
09/25/2026
Full time
Req ID: 389983 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a IT Project Manager to join our team in Plano, Texas (US-TX), United States (US). Day to Day/ Job Functions Coordinate program and delivery status, milestones, risks, dependencies, decisions, and action items across multiple teams and workstreams. Partner directly with technical delivery teams, product teams, and other stakeholders to understand delivery progress, identify blockers early, and drive follow-through on mitigation and resolution plans. Develop and maintain integrated delivery plans, roadmaps, RAID logs, milestone tracking, and progress reporting to provide visibility and accountability across workstreams. Create clear, concise, executive-ready status updates, dashboards, presentations, and other reporting materials for senior leadership. Consolidate and analyze information from multiple sources, including Jira, Jira Align, Excel, presentations, and other delivery-management tools, to identify trends, risks, dependencies, and areas requiring attention. Synthesize complex delivery information and large data sets into actionable insights, status narratives, and decision-ready recommendations. Track cross-team dependencies and coordinate with responsible teams to ensure timely resolution of delivery risks and issues. Support Agile delivery practices across teams using methodologies such as Scrum and Kanban. Monitor program and project progress against established milestones, commitments, and delivery plans. Facilitate communication and alignment among senior leaders, product partners, technical delivery teams, and other stakeholders. Identify potential delivery risks and blockers and work with stakeholders to establish and track mitigation plans. Maintain accurate program documentation and reporting to support transparency, accountability, and informed decision-making. Manage competing priorities across multiple workstreams while maintaining attention to detail and delivery timelines. Required Qualifications: 7+ years of experience managing complex technology projects, programs, product delivery initiatives, or related technology delivery efforts. 7+ years of Experience coordinating multiple teams and workstreams, including management of milestones, risks, issues, dependencies, decisions, and action items. 7+ years of Experience developing and maintaining delivery plans, roadmaps, RAID logs, dashboards, and program or project status reporting. 7+ years of Experience preparing and delivering executive-level status updates, presentations, dashboards, and decision-support materials. Advanced proficiency with Microsoft Excel, including structuring, analyzing, reconciling, and summarizing large data sets. 7+ years of Experience using Jira and/or Jira Align for project, program, or delivery management. 7+ years of Experience working with Agile delivery methodologies, including Scrum and Kanban. 7+ years of Experience managing cross-team dependencies across complex technology delivery environments. Demonstrated ability to analyze information from multiple sources and translate complex delivery data into actionable insights and recommendations. Strong executive communication skills with the ability to communicate effectively with senior leaders, product partners, and technical delivery teams. Strong organizational, analytical, and problem-solving skills. Strong attention to detail and ability to manage competing priorities across multiple concurrent workstreams. Ability to identify delivery risks and blockers, develop mitigation plans, and drive actions through completion. Preferred Qualifications Experience supporting large-scale enterprise technology transformation or product-delivery programs. Experience creating executive dashboards and management reporting for complex technology initiatives. Experience working in highly matrixed organizations with multiple technical and business stakeholders. Experience with advanced program reporting, data visualization, or portfolio-management tools. Experience supporting senior leadership with program insights, decision support, and delivery recommendations. NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $87,720.00 - $131,580.00. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. If the position offered in temporary, the position will not be eligible for incentive compensation. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Role Overview We are seeking an experienced Application Solution Architect to join our enterprise technology team. This role serves as a key bridge between business stakeholders and technical engineering teams, responsible for designing, assessing, and monitoring complex, scalable solutions. You will navigate a hybrid landscape of on-premises legacy banking systems and modern cloud-based platforms. The ideal candidate possesses a strong engineering background and a broad technical perspective, with the ability to lead the integration of disparate systems including Salesforce, core banking mainframes, and event-driven architectures like Kafka-to produce effective, sustainable business outcomes. Key Responsibilities Architecture Strategy: Define reference architectures, integration patterns, and data models to support retail banking use cases (e.g., account onboarding, KYC, loan origination). Solution Design: Lead high-level and detailed solution design, ensuring that new implementations align with existing enterprise standards and performance requirements. Integration & Ecosystem Management: Architect complex integrations between modern platforms (including Salesforce) and core on-premise banking systems, utilizing middleware, API gateways, and Kafka for event-driven data flows. Technical Oversight: Provide governance and technical oversight during the build and deployment cycles to ensure scalability, security, and the management of technical debt. Compliance & Risk: Partner with risk and audit teams to ensure all solutions comply with retail banking regulatory requirements, data lineage standards, and PII handling policies. Stakeholder Engagement: Translate complex business capabilities into actionable technical blueprints and provide executive-level architecture updates to facilitate decision-making. Required Qualifications/Skills Bachelor's degree in Computer Science, Information Technology, or related field 8+ years in enterprise IT architecture or senior engineering roles. Proven experience in the retail banking or financial services domain. Broad Architectural Expertise: Demonstrated ability to design solutions across diverse tech stacks, including on-premise legacy systems and modern cloud environments. Integration Proficiency: Hands-on experience with integration patterns, including event-driven architectures (e.g., Kafka), API-first strategies (REST/SOAP), and middleware implementation. Salesforce Familiarity: Working knowledge of the Salesforce ecosystem as part of a larger enterprise application landscape. Communication: Proven ability to lead cross-functional architecture initiatives and act as a subject matter expert in a structured, compliance-driven environment. Preferred Qualifications Experience with mainframe integration and data warehouse modernization. Relevant architectural certifications (e.g., TOGAF, AWS/Azure Solutions Architect, or Salesforce Application Architect). Experience in high-security, regulated environments requiring strict disaster recovery and business continuity planning. Location: Pittsburgh, PA About Techstra Solutions Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information: Equal Employment Opportunity Statement Techstra Solutions is an equal opportunity employer. The Company makes its decisions on merit, and its policy of equal opportunity prohibits discrimination in all phases of the employment process, including, but not limited to, recruitment, hiring, promotion, selection, transfer, demotion, layoff, termination, compensation, benefits, and other terms and conditions of employment. The policy of equal opportunity applies without regard to race, color, creed, religion, gender, sexual orientation, gender identification, pregnancy, marital status, national origin, ancestry, age, disability that can reasonably be accommodated without undue hardship, military status, veteran status, genetic predisposition or carrier status, alienage or citizenship, domestic partnership status, arrest or conviction record, status as a victim of domestic violence, or any other protected categories under federal, state, or local law. The Company also prohibits discrimination or harassment based upon the perception that a person has, or is associated with a person who has, any of these characteristics.
09/25/2026
Full time
Role Overview We are seeking an experienced Application Solution Architect to join our enterprise technology team. This role serves as a key bridge between business stakeholders and technical engineering teams, responsible for designing, assessing, and monitoring complex, scalable solutions. You will navigate a hybrid landscape of on-premises legacy banking systems and modern cloud-based platforms. The ideal candidate possesses a strong engineering background and a broad technical perspective, with the ability to lead the integration of disparate systems including Salesforce, core banking mainframes, and event-driven architectures like Kafka-to produce effective, sustainable business outcomes. Key Responsibilities Architecture Strategy: Define reference architectures, integration patterns, and data models to support retail banking use cases (e.g., account onboarding, KYC, loan origination). Solution Design: Lead high-level and detailed solution design, ensuring that new implementations align with existing enterprise standards and performance requirements. Integration & Ecosystem Management: Architect complex integrations between modern platforms (including Salesforce) and core on-premise banking systems, utilizing middleware, API gateways, and Kafka for event-driven data flows. Technical Oversight: Provide governance and technical oversight during the build and deployment cycles to ensure scalability, security, and the management of technical debt. Compliance & Risk: Partner with risk and audit teams to ensure all solutions comply with retail banking regulatory requirements, data lineage standards, and PII handling policies. Stakeholder Engagement: Translate complex business capabilities into actionable technical blueprints and provide executive-level architecture updates to facilitate decision-making. Required Qualifications/Skills Bachelor's degree in Computer Science, Information Technology, or related field 8+ years in enterprise IT architecture or senior engineering roles. Proven experience in the retail banking or financial services domain. Broad Architectural Expertise: Demonstrated ability to design solutions across diverse tech stacks, including on-premise legacy systems and modern cloud environments. Integration Proficiency: Hands-on experience with integration patterns, including event-driven architectures (e.g., Kafka), API-first strategies (REST/SOAP), and middleware implementation. Salesforce Familiarity: Working knowledge of the Salesforce ecosystem as part of a larger enterprise application landscape. Communication: Proven ability to lead cross-functional architecture initiatives and act as a subject matter expert in a structured, compliance-driven environment. Preferred Qualifications Experience with mainframe integration and data warehouse modernization. Relevant architectural certifications (e.g., TOGAF, AWS/Azure Solutions Architect, or Salesforce Application Architect). Experience in high-security, regulated environments requiring strict disaster recovery and business continuity planning. Location: Pittsburgh, PA About Techstra Solutions Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information: Equal Employment Opportunity Statement Techstra Solutions is an equal opportunity employer. The Company makes its decisions on merit, and its policy of equal opportunity prohibits discrimination in all phases of the employment process, including, but not limited to, recruitment, hiring, promotion, selection, transfer, demotion, layoff, termination, compensation, benefits, and other terms and conditions of employment. The policy of equal opportunity applies without regard to race, color, creed, religion, gender, sexual orientation, gender identification, pregnancy, marital status, national origin, ancestry, age, disability that can reasonably be accommodated without undue hardship, military status, veteran status, genetic predisposition or carrier status, alienage or citizenship, domestic partnership status, arrest or conviction record, status as a victim of domestic violence, or any other protected categories under federal, state, or local law. The Company also prohibits discrimination or harassment based upon the perception that a person has, or is associated with a person who has, any of these characteristics.
Role Overview The Senior Technical Project Manager/Program Manager is responsible for leading complex, high-visibility projects and programs from initiation through implementation and post-project assessment. This role oversees large-scale initiatives, often exceeding $2.5M in budget, ensuring alignment with strategic business objectives while delivering results within scope, schedule, and budget constraints. The individual serves as a trusted advisor to leadership, manages project teams, drives governance and reporting, mitigates risks, and ensures successful execution across multiple business units, channels, and stakeholders. Key Responsibilities Lead Complex Projects and Strategic Initiatives (multiple projects under portfolio) Manage large-scale projects or portfolios from concept through implementation and post-launch review. Ensure project objectives, timelines, budgets, and business outcomes are achieved. Drive Program Governance and Strategic Planning Develop project strategies, governance frameworks, processes, standards, and execution plans. Align project deliverables with organizational goals and strategic objectives. Manage Resources, Budgets, and Risk Oversee project budgets, resource allocation, forecasting, and financial performance. Identify risks, dependencies, and issues; implement mitigation and contingency plans. Lead Cross-Functional Teams and Stakeholder Engagement Partner with business leaders, technology teams, vendors, and project stakeholders. Assign priorities, direct project execution, facilitate decision-making, and resolve escalations. Monitor Performance and Drive Continuous Improvement Track project progress using KPIs, dashboards, and executive reporting. Analyze outcomes, forecast future trends, recommend process improvements, and mentor project team members. Required Qualifications/Skills Bachelor's degree in Computer Science, Information Technology, or related field 6-8+ years of experience leading complex projects and programs Expertise in project lifecycle management (initiation through closure) Portfolio and program management experience Scope, schedule, budget, and resource management Risk, issue, dependency, and change management Experience leading cross-functional teams and project resources Ability to influence stakeholders and executive leadership Strong coaching and mentoring capabilities Excellent communication, facilitation, and presentation skills Strategic planning and execution Business case development and decision-making support Analytical thinking and problem-solving Data-driven reporting, forecasting, and trend analysis Budget planning, forecasting, and financial oversight Resource capacity planning Vendor and contract management experience preferred Experience managing projects exceeding $2.5M budgets Preferred Qualifications/Skills Microsoft Project, Excel, PowerPoint Agile, Waterfall, and Hybrid delivery methodologies Project portfolio management (PPM) tools Dashboard and reporting tools (Power BI preferred) Location: Pittsburgh, PA About Techstra Solutions Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information: Equal Employment Opportunity Statement Techstra Solutions is an equal opportunity employer. The Company makes its decisions on merit, and its policy of equal opportunity prohibits discrimination in all phases of the employment process, including, but not limited to, recruitment, hiring, promotion, selection, transfer, demotion, layoff, termination, compensation, benefits, and other terms and conditions of employment. The policy of equal opportunity applies without regard to race, color, creed, religion, gender, sexual orientation, gender identification, pregnancy, marital status, national origin, ancestry, age, disability that can reasonably be accommodated without undue hardship, military status, veteran status, genetic predisposition or carrier status, alienage or citizenship, domestic partnership status, arrest or conviction record, status as a victim of domestic violence, or any other protected categories under federal, state, or local law. The Company also prohibits discrimination or harassment based upon the perception that a person has, or is associated with a person who has, any of these characteristics.
09/25/2026
Full time
Role Overview The Senior Technical Project Manager/Program Manager is responsible for leading complex, high-visibility projects and programs from initiation through implementation and post-project assessment. This role oversees large-scale initiatives, often exceeding $2.5M in budget, ensuring alignment with strategic business objectives while delivering results within scope, schedule, and budget constraints. The individual serves as a trusted advisor to leadership, manages project teams, drives governance and reporting, mitigates risks, and ensures successful execution across multiple business units, channels, and stakeholders. Key Responsibilities Lead Complex Projects and Strategic Initiatives (multiple projects under portfolio) Manage large-scale projects or portfolios from concept through implementation and post-launch review. Ensure project objectives, timelines, budgets, and business outcomes are achieved. Drive Program Governance and Strategic Planning Develop project strategies, governance frameworks, processes, standards, and execution plans. Align project deliverables with organizational goals and strategic objectives. Manage Resources, Budgets, and Risk Oversee project budgets, resource allocation, forecasting, and financial performance. Identify risks, dependencies, and issues; implement mitigation and contingency plans. Lead Cross-Functional Teams and Stakeholder Engagement Partner with business leaders, technology teams, vendors, and project stakeholders. Assign priorities, direct project execution, facilitate decision-making, and resolve escalations. Monitor Performance and Drive Continuous Improvement Track project progress using KPIs, dashboards, and executive reporting. Analyze outcomes, forecast future trends, recommend process improvements, and mentor project team members. Required Qualifications/Skills Bachelor's degree in Computer Science, Information Technology, or related field 6-8+ years of experience leading complex projects and programs Expertise in project lifecycle management (initiation through closure) Portfolio and program management experience Scope, schedule, budget, and resource management Risk, issue, dependency, and change management Experience leading cross-functional teams and project resources Ability to influence stakeholders and executive leadership Strong coaching and mentoring capabilities Excellent communication, facilitation, and presentation skills Strategic planning and execution Business case development and decision-making support Analytical thinking and problem-solving Data-driven reporting, forecasting, and trend analysis Budget planning, forecasting, and financial oversight Resource capacity planning Vendor and contract management experience preferred Experience managing projects exceeding $2.5M budgets Preferred Qualifications/Skills Microsoft Project, Excel, PowerPoint Agile, Waterfall, and Hybrid delivery methodologies Project portfolio management (PPM) tools Dashboard and reporting tools (Power BI preferred) Location: Pittsburgh, PA About Techstra Solutions Techstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information: Equal Employment Opportunity Statement Techstra Solutions is an equal opportunity employer. The Company makes its decisions on merit, and its policy of equal opportunity prohibits discrimination in all phases of the employment process, including, but not limited to, recruitment, hiring, promotion, selection, transfer, demotion, layoff, termination, compensation, benefits, and other terms and conditions of employment. The policy of equal opportunity applies without regard to race, color, creed, religion, gender, sexual orientation, gender identification, pregnancy, marital status, national origin, ancestry, age, disability that can reasonably be accommodated without undue hardship, military status, veteran status, genetic predisposition or carrier status, alienage or citizenship, domestic partnership status, arrest or conviction record, status as a victim of domestic violence, or any other protected categories under federal, state, or local law. The Company also prohibits discrimination or harassment based upon the perception that a person has, or is associated with a person who has, any of these characteristics.
Mind Computing is seeking an experienced Principal Solutions Architect to support federal growth, capture, and solution development initiatives, with a primary focus on the Department of Veterans Affairs (VA), DoD, DHA, CMS, HHS, and other federal agencies. The ideal candidate will have strong experience designing enterprise technology solutions and translating complex federal requirements into practical, scalable, and differentiated architectures across healthcare IT, cloud, data, interoperability, DevSecOps, cybersecurity, and AI/Generative AI. The candidate must reside within the continental US. Responsibilities: Independently develop, write, and refine proposal-ready technical narratives for RFIs, RFQs, RFPs, task orders, white papers, and other federal pursuits, translating solicitation requirements and SME input into clear, persuasive, evaluator-focused responses. Develop and review technical proposal content, ensuring solutions are compliant, feasible, differentiated, and aligned with customer objectives and evaluation criteria. Partner with Growth, Capture, Proposal, Delivery, Engineering, Pricing, and Executive teams to develop technical solutions and win strategies. Lead and facilitate technical solutioning sessions, proposal reviews, color teams, oral presentations, and customer or partner discussions. Analyze solicitations, PWS/SOO, technical requirements, Q&A, and acquisition documents to identify customer objectives, technical risks, assumptions, and solution opportunities. Design and communicate enterprise architectures spanning application modernization, cloud, data, APIs, healthcare interoperability, DevSecOps, cybersecurity, and operations. Translate customer requirements into technical approaches, implementation strategies, workstreams, technologies, staffing models, and technical differentiators. Apply knowledge of VA technology and healthcare environments, including VistA, Corporate Data Warehouse (CDW), My HealtheVet (MHV), Federal EHR/Oracle Health, and related enterprise systems. Develop architecture diagrams, data flows, integration models, modernization roadmaps, conceptual designs, and other technical artifacts. Evaluate technologies, platforms, and potential partners to determine appropriate build, buy, reuse, integration, and teaming strategies. Provide technical guidance on emerging technologies and identify opportunities to apply AI and Generative AI to federal healthcare solutions. Leverage AI-assisted tools such as ChatGPT, Claude, GitHub Copilot, and similar platforms for technical research, requirements analysis, architecture development, software engineering, and proposal activities while validating outputs for accuracy and security. Support responsible AI practices, including data protection, human oversight, model evaluation, security, governance, and hallucination mitigation. Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project. Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, Information Systems, or a related technical field. 10+ years of experience in enterprise IT, software engineering, systems architecture, or related technical disciplines. 5+ years of experience in Solution Architecture, Enterprise Architecture, Technical Architecture, or comparable technical leadership roles. Significant experience supporting the Department of Veterans Affairs, preferably within VA healthcare, OIT, Digital Health, or major enterprise technology programs. Experience architecting, modernizing, integrating, or delivering complex enterprise or healthcare systems. Experience estimating technical staffing, labor categories, level of effort, and implementation timelines. Experience supporting federal capture, solution reviews, Black Hat, Pink/Red/Gold Team reviews, or oral proposal presentations. Strong technical writing skills with the ability to translate complex architectures into clear, persuasive, evaluator-focused content. Experience developing and presenting technical architectures, solution concepts, implementation approaches, and recommendations to technical and non-technical audiences. Current knowledge of AI/ML and Generative AI, including LLM applications, RAG, AI agents, prompt/context engineering, model evaluation, and responsible AI. Strong analytical, communication, facilitation, collaboration, and problem-solving skills. Strong knowledge across several of the following: Cloud architecture and modernization Application and legacy system modernization Microservices and API architecture Data architecture and analytics DevSecOps and CI/CD Healthcare interoperability Enterprise integration and event-driven architecture Cybersecurity and Zero Trust Production operations, scalability, resilience, and observability Additional Qualifications: Additional experience supporting DoD/DHA, CMS, HHS, or other federal healthcare programs. Prior federal/government experience. Experience with VA enterprise architecture, Technical Reference Model (TRM), ATO, security, or technical governance processes. Experience integrating legacy VA environments with modern cloud, API, data, and Federal EHR capabilities. Working knowledge of HL7, FHIR, REST APIs, and healthcare integration technologies. Experience with AWS and/or Microsoft Azure cloud environments. Familiarity with Shipley or APMP proposal methodologies. Relevant cloud, architecture, cybersecurity, healthcare IT, or AI certifications. Ability to meet applicable federal background investigation and suitability requirements, including Public Trust, and obtain and maintain a security clearance when required by the customer or opportunity. Benefits: Medical/Dental/Vision 401k with Employer Match PTO + Federal Holidays Corporate Laptop Training Opportunities Remote Opportunity Note: Selected candidates will be required to complete fingerprinting at a government facility and undergo a background check as part of the hiring process. Mind Computing is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. At this time, we are unable to offer sponsorship.
09/25/2026
Full time
Mind Computing is seeking an experienced Principal Solutions Architect to support federal growth, capture, and solution development initiatives, with a primary focus on the Department of Veterans Affairs (VA), DoD, DHA, CMS, HHS, and other federal agencies. The ideal candidate will have strong experience designing enterprise technology solutions and translating complex federal requirements into practical, scalable, and differentiated architectures across healthcare IT, cloud, data, interoperability, DevSecOps, cybersecurity, and AI/Generative AI. The candidate must reside within the continental US. Responsibilities: Independently develop, write, and refine proposal-ready technical narratives for RFIs, RFQs, RFPs, task orders, white papers, and other federal pursuits, translating solicitation requirements and SME input into clear, persuasive, evaluator-focused responses. Develop and review technical proposal content, ensuring solutions are compliant, feasible, differentiated, and aligned with customer objectives and evaluation criteria. Partner with Growth, Capture, Proposal, Delivery, Engineering, Pricing, and Executive teams to develop technical solutions and win strategies. Lead and facilitate technical solutioning sessions, proposal reviews, color teams, oral presentations, and customer or partner discussions. Analyze solicitations, PWS/SOO, technical requirements, Q&A, and acquisition documents to identify customer objectives, technical risks, assumptions, and solution opportunities. Design and communicate enterprise architectures spanning application modernization, cloud, data, APIs, healthcare interoperability, DevSecOps, cybersecurity, and operations. Translate customer requirements into technical approaches, implementation strategies, workstreams, technologies, staffing models, and technical differentiators. Apply knowledge of VA technology and healthcare environments, including VistA, Corporate Data Warehouse (CDW), My HealtheVet (MHV), Federal EHR/Oracle Health, and related enterprise systems. Develop architecture diagrams, data flows, integration models, modernization roadmaps, conceptual designs, and other technical artifacts. Evaluate technologies, platforms, and potential partners to determine appropriate build, buy, reuse, integration, and teaming strategies. Provide technical guidance on emerging technologies and identify opportunities to apply AI and Generative AI to federal healthcare solutions. Leverage AI-assisted tools such as ChatGPT, Claude, GitHub Copilot, and similar platforms for technical research, requirements analysis, architecture development, software engineering, and proposal activities while validating outputs for accuracy and security. Support responsible AI practices, including data protection, human oversight, model evaluation, security, governance, and hallucination mitigation. Take on additional tasks and responsibilities as needed to support team objectives and ensure the success of the project. Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, Information Systems, or a related technical field. 10+ years of experience in enterprise IT, software engineering, systems architecture, or related technical disciplines. 5+ years of experience in Solution Architecture, Enterprise Architecture, Technical Architecture, or comparable technical leadership roles. Significant experience supporting the Department of Veterans Affairs, preferably within VA healthcare, OIT, Digital Health, or major enterprise technology programs. Experience architecting, modernizing, integrating, or delivering complex enterprise or healthcare systems. Experience estimating technical staffing, labor categories, level of effort, and implementation timelines. Experience supporting federal capture, solution reviews, Black Hat, Pink/Red/Gold Team reviews, or oral proposal presentations. Strong technical writing skills with the ability to translate complex architectures into clear, persuasive, evaluator-focused content. Experience developing and presenting technical architectures, solution concepts, implementation approaches, and recommendations to technical and non-technical audiences. Current knowledge of AI/ML and Generative AI, including LLM applications, RAG, AI agents, prompt/context engineering, model evaluation, and responsible AI. Strong analytical, communication, facilitation, collaboration, and problem-solving skills. Strong knowledge across several of the following: Cloud architecture and modernization Application and legacy system modernization Microservices and API architecture Data architecture and analytics DevSecOps and CI/CD Healthcare interoperability Enterprise integration and event-driven architecture Cybersecurity and Zero Trust Production operations, scalability, resilience, and observability Additional Qualifications: Additional experience supporting DoD/DHA, CMS, HHS, or other federal healthcare programs. Prior federal/government experience. Experience with VA enterprise architecture, Technical Reference Model (TRM), ATO, security, or technical governance processes. Experience integrating legacy VA environments with modern cloud, API, data, and Federal EHR capabilities. Working knowledge of HL7, FHIR, REST APIs, and healthcare integration technologies. Experience with AWS and/or Microsoft Azure cloud environments. Familiarity with Shipley or APMP proposal methodologies. Relevant cloud, architecture, cybersecurity, healthcare IT, or AI certifications. Ability to meet applicable federal background investigation and suitability requirements, including Public Trust, and obtain and maintain a security clearance when required by the customer or opportunity. Benefits: Medical/Dental/Vision 401k with Employer Match PTO + Federal Holidays Corporate Laptop Training Opportunities Remote Opportunity Note: Selected candidates will be required to complete fingerprinting at a government facility and undergo a background check as part of the hiring process. Mind Computing is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. At this time, we are unable to offer sponsorship.
The Doctors Company is seeking a Manager Engineering & Sr Data Architect to join our team. This is a hybrid opportunity preferably located at our office in New York City, or any other TDC Group or ProAssurance office location. The Manager Engineering & Sr Data Architect will lead the Data and AI architecture and engineering function as a technical manager with direct accountability for team performance, staffing, talent development, technical direction, and delivery. This is a team leader role that supervises a team of data engineers, analytics engineers, and architects. The role owns Microsoft Fabric architecture, enterprise data and semantic modeling, integration design, and governed AI enablement while building an engaged, capable, and accountable team. Qualifications: Bachelor's or master's degree in Computer Science, Data Engineering, Information Systems, Software Engineering, or a related field; equivalent experience considered. 10+ years of deep enterprise data, analytics, engineering, or architecture experience with accountability for architecture decisions in production. 3+ years directly managing and supervising data engineers, analytics engineers, architects, or similar technical staff, including managing a team through change. Direct accountability for hiring, onboarding, goal setting, performance reviews, coaching, career development, workload planning, succession planning, employee relations, and retention. Hands-on expertise with Microsoft Fabric (OneLake, Lakehouse, Warehouse, Pipelines, Dataflows Gen2, notebooks, Real-Time Intelligence, Power BI, workspaces, security, and capacity governance). Expertise in enterprise data and semantic modeling: conceptual, logical, physical, dimensional, and canonical models; data contracts; Power BI semantic models; lineage; RLS/OLS/CLS; and performance tuning. Strong SQL, Python, PySpark, Delta Lake, batch, CDC, streaming, API, DataOps, automated testing, CI/CD, observability, and cost-management experience. Constructive, solution-oriented leadership and strong executive communication; regulated-industry experience (insurance, healthcare, or financial services) preferred. People Leadership, Performance & Team Development Clearly define and communicate team roles, expectations, and responsibilities. Provide coaching, guidance, and support to help employees achieve performance and development goals Deliver consistent, constructive, feedback to recognize achievements, address challenges, and reinforce desired behaviors. Conduct regular 1:1 meeting and ensure timely completion of performance review cycles, maintaining alignment and accountability. Hold staff accountable for compliance with organizational policies and standards. Foster a culture of continuous learning, innovation, and accountability by encouraging team members to pursue new challenges and opportunities. Model and reinforce organizational values, actively recognizing and celebrating behaviors that exemplify them. Microsoft Fabric Architecture & Platform Delivery Own the end-to-end Microsoft Fabric reference architecture across OneLake, Lakehouse, Warehouse, Pipelines, Dataflows Gen2, notebooks, Real-Time Intelligence, Power BI, workspaces, domains, and capacities. Lead the team delivering foundational Fabric patterns and priority platform components; stay hands-on for high-risk design, prototyping, review, and troubleshooting. Define medallion, batch, CDC, streaming, mirroring, shortcut, deployment, security, monitoring, and capacity-management patterns. Maintain current architecture diagrams, standards, roadmaps, architecture decisions, and implementation guardrails. Enterprise Data, Semantic Model & Integration Architecture Own conceptual, logical, physical, canonical, dimensional, and enterprise semantic model standards across policy, claims, provider, patient safety, underwriting, actuarial, and finance domains. Establish Power BI semantic model standards for measures, calculation groups, naming, certified datasets, reuse, refresh, performance, lineage, ownership, and RLS/OLS/CLS. Define data contracts, model versioning, metadata, glossary, master/reference data, ontology, and knowledge-graph alignment. Design secure integrations across Fabric, Azure, operational systems, content platforms, and external providers using APIs, events, CDC, streaming, files, and batch patterns. Engineering Excellence, Governance, Reliability & Cost Establish Git-based delivery, pull-request review, automated testing, CI/CD, environment promotion, release, rollback, observability, incident response, and operational-readiness standards. Define service objectives and telemetry for pipelines, capacities, semantic models, AI services, and critical data products; lead root-cause analysis and durable remediation without blame. Embed least privilege, secrets management, PHI/PII controls, sensitivity, retention, data quality, lineage, auditability, and responsible AI controls into delivery patterns. Forecast, monitor, explain, and optimize platform capacity, compute, storage, licensing, and vendor cost against business value. Strategic Partnership, Communication & Change Leadership Translate strategy and ambiguous business needs into decision-ready options, recommendations, diagrams, roadmaps, staffing plans, and executable work for technical and executive audiences. Partner with Enterprise Architecture, Security, Infrastructure, Governance, Claims, Underwriting, Actuarial, Reporting, Legal/Compliance, Finance, and vendors to resolve tradeoffs and dependencies. Communicate risks early with context, impact, options, and a recommended action; represent decisions with composure, transparency, and sound judgment. Lead adoption of architecture standards and new ways of working through stakeholder engagement, education, measurement, and reinforcement. Learning, Development, & Compliance Maintain full compliance with all organizational policies, procedures, and established standards (e.g. accurately recording time worked, submitting PTO, mandatory corporate training). Keep technical knowledge and skills current to effectively support department priorities. Complete all performance and development activities - including the performance review process - in a timely manner. Fulfill all required training and development obligations to maintain essential skills and credentials. Complete all mandator compliance courses on time, meeting corporate training standards. Pursue additional learning opportunities that strengthen professional capabilities and contribute to team and organizational performance, with prior manager approval. Other Duties as Assigned Maintain full compliance with all organizational policies, procedures, and established standards (e.g. accurately recording time worked, submitting PTO, mandatory corporate training). Keep technical knowledge and skills current to effectively support department priorities. Complete all performance and development activities - including the performance review process - in a timely manner. Fulfill all required training and development obligations to maintain essential skills and credentials. Complete all mandator compliance courses on time, meeting corporate training standards. Pursue additional learning opportunities that strengthen professional capabilities and contribute to team and organizational performance, with prior manager approval. Salary Range: $124,548 - $163,879. This position is eligible for participation in the Company's Short-Term Incentive Plan (STIP), offering additional compensation driven by individual and company performance. Compensation is determined based on factors such as skills, experience, education, and market considerations. We consider factors such as specialized skills, depth of knowledge in the field, and educational background to ensure fair and competitive pay. Salary may also include additional geographic differential for employees working in higher-cost labor markets, including states such as New York and California. While the posted range reflects our anticipated hiring range, we remain open to considering candidates with exceptional qualifications, specialized expertise, or directly relevant experience that may warrant compensation outside of that range. Benefits We offer competitive compensation, an incentive bonus plan, outstanding career opportunities, an exceptional work environment, and an impressive benefits package, which starts with medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; and an employee assistance program. There's more: Health, dental, and vision insurance Health care tax-free spending accounts with a company match 401(k) and Roth IRA with company match, as well as catch-up plans for both Vacation days, sick days, and paid personal days each calendar year (with vacation increases based on length of service) Paid holidays each calendar year Life and travel insurance Tax-free commuter benefits In-person and online learning opportunities Cross-function career opportunities Business casual work environment Time off to volunteer Matching donations to qualifying nonprofit organizations . click apply for full job details
09/25/2026
Full time
The Doctors Company is seeking a Manager Engineering & Sr Data Architect to join our team. This is a hybrid opportunity preferably located at our office in New York City, or any other TDC Group or ProAssurance office location. The Manager Engineering & Sr Data Architect will lead the Data and AI architecture and engineering function as a technical manager with direct accountability for team performance, staffing, talent development, technical direction, and delivery. This is a team leader role that supervises a team of data engineers, analytics engineers, and architects. The role owns Microsoft Fabric architecture, enterprise data and semantic modeling, integration design, and governed AI enablement while building an engaged, capable, and accountable team. Qualifications: Bachelor's or master's degree in Computer Science, Data Engineering, Information Systems, Software Engineering, or a related field; equivalent experience considered. 10+ years of deep enterprise data, analytics, engineering, or architecture experience with accountability for architecture decisions in production. 3+ years directly managing and supervising data engineers, analytics engineers, architects, or similar technical staff, including managing a team through change. Direct accountability for hiring, onboarding, goal setting, performance reviews, coaching, career development, workload planning, succession planning, employee relations, and retention. Hands-on expertise with Microsoft Fabric (OneLake, Lakehouse, Warehouse, Pipelines, Dataflows Gen2, notebooks, Real-Time Intelligence, Power BI, workspaces, security, and capacity governance). Expertise in enterprise data and semantic modeling: conceptual, logical, physical, dimensional, and canonical models; data contracts; Power BI semantic models; lineage; RLS/OLS/CLS; and performance tuning. Strong SQL, Python, PySpark, Delta Lake, batch, CDC, streaming, API, DataOps, automated testing, CI/CD, observability, and cost-management experience. Constructive, solution-oriented leadership and strong executive communication; regulated-industry experience (insurance, healthcare, or financial services) preferred. People Leadership, Performance & Team Development Clearly define and communicate team roles, expectations, and responsibilities. Provide coaching, guidance, and support to help employees achieve performance and development goals Deliver consistent, constructive, feedback to recognize achievements, address challenges, and reinforce desired behaviors. Conduct regular 1:1 meeting and ensure timely completion of performance review cycles, maintaining alignment and accountability. Hold staff accountable for compliance with organizational policies and standards. Foster a culture of continuous learning, innovation, and accountability by encouraging team members to pursue new challenges and opportunities. Model and reinforce organizational values, actively recognizing and celebrating behaviors that exemplify them. Microsoft Fabric Architecture & Platform Delivery Own the end-to-end Microsoft Fabric reference architecture across OneLake, Lakehouse, Warehouse, Pipelines, Dataflows Gen2, notebooks, Real-Time Intelligence, Power BI, workspaces, domains, and capacities. Lead the team delivering foundational Fabric patterns and priority platform components; stay hands-on for high-risk design, prototyping, review, and troubleshooting. Define medallion, batch, CDC, streaming, mirroring, shortcut, deployment, security, monitoring, and capacity-management patterns. Maintain current architecture diagrams, standards, roadmaps, architecture decisions, and implementation guardrails. Enterprise Data, Semantic Model & Integration Architecture Own conceptual, logical, physical, canonical, dimensional, and enterprise semantic model standards across policy, claims, provider, patient safety, underwriting, actuarial, and finance domains. Establish Power BI semantic model standards for measures, calculation groups, naming, certified datasets, reuse, refresh, performance, lineage, ownership, and RLS/OLS/CLS. Define data contracts, model versioning, metadata, glossary, master/reference data, ontology, and knowledge-graph alignment. Design secure integrations across Fabric, Azure, operational systems, content platforms, and external providers using APIs, events, CDC, streaming, files, and batch patterns. Engineering Excellence, Governance, Reliability & Cost Establish Git-based delivery, pull-request review, automated testing, CI/CD, environment promotion, release, rollback, observability, incident response, and operational-readiness standards. Define service objectives and telemetry for pipelines, capacities, semantic models, AI services, and critical data products; lead root-cause analysis and durable remediation without blame. Embed least privilege, secrets management, PHI/PII controls, sensitivity, retention, data quality, lineage, auditability, and responsible AI controls into delivery patterns. Forecast, monitor, explain, and optimize platform capacity, compute, storage, licensing, and vendor cost against business value. Strategic Partnership, Communication & Change Leadership Translate strategy and ambiguous business needs into decision-ready options, recommendations, diagrams, roadmaps, staffing plans, and executable work for technical and executive audiences. Partner with Enterprise Architecture, Security, Infrastructure, Governance, Claims, Underwriting, Actuarial, Reporting, Legal/Compliance, Finance, and vendors to resolve tradeoffs and dependencies. Communicate risks early with context, impact, options, and a recommended action; represent decisions with composure, transparency, and sound judgment. Lead adoption of architecture standards and new ways of working through stakeholder engagement, education, measurement, and reinforcement. Learning, Development, & Compliance Maintain full compliance with all organizational policies, procedures, and established standards (e.g. accurately recording time worked, submitting PTO, mandatory corporate training). Keep technical knowledge and skills current to effectively support department priorities. Complete all performance and development activities - including the performance review process - in a timely manner. Fulfill all required training and development obligations to maintain essential skills and credentials. Complete all mandator compliance courses on time, meeting corporate training standards. Pursue additional learning opportunities that strengthen professional capabilities and contribute to team and organizational performance, with prior manager approval. Other Duties as Assigned Maintain full compliance with all organizational policies, procedures, and established standards (e.g. accurately recording time worked, submitting PTO, mandatory corporate training). Keep technical knowledge and skills current to effectively support department priorities. Complete all performance and development activities - including the performance review process - in a timely manner. Fulfill all required training and development obligations to maintain essential skills and credentials. Complete all mandator compliance courses on time, meeting corporate training standards. Pursue additional learning opportunities that strengthen professional capabilities and contribute to team and organizational performance, with prior manager approval. Salary Range: $124,548 - $163,879. This position is eligible for participation in the Company's Short-Term Incentive Plan (STIP), offering additional compensation driven by individual and company performance. Compensation is determined based on factors such as skills, experience, education, and market considerations. We consider factors such as specialized skills, depth of knowledge in the field, and educational background to ensure fair and competitive pay. Salary may also include additional geographic differential for employees working in higher-cost labor markets, including states such as New York and California. While the posted range reflects our anticipated hiring range, we remain open to considering candidates with exceptional qualifications, specialized expertise, or directly relevant experience that may warrant compensation outside of that range. Benefits We offer competitive compensation, an incentive bonus plan, outstanding career opportunities, an exceptional work environment, and an impressive benefits package, which starts with medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; and an employee assistance program. There's more: Health, dental, and vision insurance Health care tax-free spending accounts with a company match 401(k) and Roth IRA with company match, as well as catch-up plans for both Vacation days, sick days, and paid personal days each calendar year (with vacation increases based on length of service) Paid holidays each calendar year Life and travel insurance Tax-free commuter benefits In-person and online learning opportunities Cross-function career opportunities Business casual work environment Time off to volunteer Matching donations to qualifying nonprofit organizations . click apply for full job details
Location:St. Paul, MN or Juno Beach, FL are preferred, but open to other locations in the US. Employment Type/Duration: 12-month contract. Possibility of extensions. Compensation: $70/hr - $75/hr W2 or $75 - $85/hr C2C. Compensation will be determined based on relevant experience, skills, and overall qualifications. Requirements: Must be authorized to work legally in the US without sponsorship, now or in the future. About Us Concord isn't your typical consulting firm; we're an execution company. We help organizations move technology and AI initiatives from concept to measurable capability, working alongside our clients from the initial definition of success through full implementation and adoption. Our team brings expertise across artificial intelligence and data, digital experience, and platform engineering, enabling the organizations we serve to build lasting internal capability. We operate as a global team, with a presence across the United States, Latin America, Europe, and India, giving our clients access to specialized talent and continuous coverage across time zones. About the Role Join a team building the analytical and optimization software that powers one of North America's largest energy operations. Our client is looking for a Senior Software Engineer to serve as the bridge between business objectives and software solutions. This role is for someone who combines deep technical expertise with product thinking, business acumen, and architecture leadership, working with a high degree of autonomy to turn ambiguous business problems into scalable, production-ready systems. The role spans full-stack ownership (backend, data systems, UI) and includes active use of AI-assisted development practices as part of the org's broader investment in AI-enabled engineering. What You'll Be Doing 1. System Architecture Translate ambiguous business problems into technical solutions. Design scalable, robust architectures. Anticipate edge cases and operational concerns. Make pragmatic technology decisions. 2. Rapid Prototyping Work directly with business stakeholders. Build prototypes quickly. Validate concepts early. Accelerate feedback cycles. 3. Full-Stack Ownership Services/backend development Data systems User interfaces End-to-end feature ownership 4. AI-Assisted Development Use agentic AI tools throughout software development. Design quality controls for coding agents. Implement specification-driven workflows. Create deterministic validation checks. Evaluate AI tools critically rather than adopting them blindly. 5. DevSecOps and Reliability Secure-by-design development. CI/CD pipelines. Observability and monitoring. Alerting and operational readiness. Resilient, maintainable software. Production support capabilities. 6. Leadership Define system architecture. Guide software design. Serve as technical leads. Mentor less experienced engineers. Lead project teams. Influence technology decisions. Communicate with executives and business stakeholders. Experience and Skills At least 10 years of professional software engineering experience, including demonstrated ownership of system architecture and technical leadership. Strong proficiency in Python for application development, not just data engineering or scripting. 2 years of applied AI/LLM production experience (shipping generative AI features to production, not just experimenting). Hands-on experience with AWS and/or GCP, including real infrastructure and deployment work (not just "code gets auto-deployed"). Experience authoring CI/CD pipelines. Kubernetes experience is a nice-to-have. Full-stack capability - backend/architecture-focused is preferred, but must be comfortable working in a modern frontend framework (React, Vue, or Angular) when needed. Hands-on, day-to-day use of agentic AI development tools (e.g., Claude Code, Copilot, Cursor). Track record of taking a project from 0 to production largely independently ("team of one") is a plus. Experience mentoring engineers and leading project teams (helpful but not required). Experience communicating technical strategy to executive/business stakeholders. What We Offer (W-2 Employment) Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being. Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA. Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development. Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer. Life and AD&D Insurance: Employer-provided coverage with options for additional voluntary coverage. Employee Assistance Program (EAP): Support for legal, financial, and personal challenges. 401(k) Retirement Savings: 1% employer match. Career Growth Opportunities: Pathways for advancement and skill development. Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection. Concord is an execution partner helping organizations drive digital transformation, modernization, and scalable technology solutions. We deliver results that solve real business challenges. We operate globally and are growing fast, shaping the future of technology. Join a team trusted by top companies to drive strategic growth and operational excellence!
09/25/2026
Contractor
Location:St. Paul, MN or Juno Beach, FL are preferred, but open to other locations in the US. Employment Type/Duration: 12-month contract. Possibility of extensions. Compensation: $70/hr - $75/hr W2 or $75 - $85/hr C2C. Compensation will be determined based on relevant experience, skills, and overall qualifications. Requirements: Must be authorized to work legally in the US without sponsorship, now or in the future. About Us Concord isn't your typical consulting firm; we're an execution company. We help organizations move technology and AI initiatives from concept to measurable capability, working alongside our clients from the initial definition of success through full implementation and adoption. Our team brings expertise across artificial intelligence and data, digital experience, and platform engineering, enabling the organizations we serve to build lasting internal capability. We operate as a global team, with a presence across the United States, Latin America, Europe, and India, giving our clients access to specialized talent and continuous coverage across time zones. About the Role Join a team building the analytical and optimization software that powers one of North America's largest energy operations. Our client is looking for a Senior Software Engineer to serve as the bridge between business objectives and software solutions. This role is for someone who combines deep technical expertise with product thinking, business acumen, and architecture leadership, working with a high degree of autonomy to turn ambiguous business problems into scalable, production-ready systems. The role spans full-stack ownership (backend, data systems, UI) and includes active use of AI-assisted development practices as part of the org's broader investment in AI-enabled engineering. What You'll Be Doing 1. System Architecture Translate ambiguous business problems into technical solutions. Design scalable, robust architectures. Anticipate edge cases and operational concerns. Make pragmatic technology decisions. 2. Rapid Prototyping Work directly with business stakeholders. Build prototypes quickly. Validate concepts early. Accelerate feedback cycles. 3. Full-Stack Ownership Services/backend development Data systems User interfaces End-to-end feature ownership 4. AI-Assisted Development Use agentic AI tools throughout software development. Design quality controls for coding agents. Implement specification-driven workflows. Create deterministic validation checks. Evaluate AI tools critically rather than adopting them blindly. 5. DevSecOps and Reliability Secure-by-design development. CI/CD pipelines. Observability and monitoring. Alerting and operational readiness. Resilient, maintainable software. Production support capabilities. 6. Leadership Define system architecture. Guide software design. Serve as technical leads. Mentor less experienced engineers. Lead project teams. Influence technology decisions. Communicate with executives and business stakeholders. Experience and Skills At least 10 years of professional software engineering experience, including demonstrated ownership of system architecture and technical leadership. Strong proficiency in Python for application development, not just data engineering or scripting. 2 years of applied AI/LLM production experience (shipping generative AI features to production, not just experimenting). Hands-on experience with AWS and/or GCP, including real infrastructure and deployment work (not just "code gets auto-deployed"). Experience authoring CI/CD pipelines. Kubernetes experience is a nice-to-have. Full-stack capability - backend/architecture-focused is preferred, but must be comfortable working in a modern frontend framework (React, Vue, or Angular) when needed. Hands-on, day-to-day use of agentic AI development tools (e.g., Claude Code, Copilot, Cursor). Track record of taking a project from 0 to production largely independently ("team of one") is a plus. Experience mentoring engineers and leading project teams (helpful but not required). Experience communicating technical strategy to executive/business stakeholders. What We Offer (W-2 Employment) Health, Dental, and Vision Insurance: Comprehensive coverage to support your overall well-being. Employer Contributions to Health Savings Accounts (HSA): For employees enrolled in High Deductible Health Plans, Concord contributes toward your HSA. Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA) for wellness and personal development. Disability Insurance: Short-term (up to 12 weeks) and long-term coverage, fully paid by the employer. Life and AD&D Insurance: Employer-provided coverage with options for additional voluntary coverage. Employee Assistance Program (EAP): Support for legal, financial, and personal challenges. 401(k) Retirement Savings: 1% employer match. Career Growth Opportunities: Pathways for advancement and skill development. Team Engagement Activities: Regular team-building events and company-sponsored activities to foster collaboration and connection. Concord is an execution partner helping organizations drive digital transformation, modernization, and scalable technology solutions. We deliver results that solve real business challenges. We operate globally and are growing fast, shaping the future of technology. Join a team trusted by top companies to drive strategic growth and operational excellence!
