MANTECH seeks a motivated, career and customer-oriented Executive Communication Technician to join our team in Doral, FL. Responsibilities include but are not limited to: Utilize tools such as Active Directory, Microsoft 365, and ITSM platforms (e.g., ServiceNow) to manage user access, incidents, and support workflows. Responsible for troubleshooting, repair, and upgrade of AV systems and communication equipment. Interfaces with users, technology vendors, and stakeholders to ensure quality and user experience expectations are exceeded, and emergent industry best practices are routinely considered. Provide advanced technical support, troubleshooting complex hardware, software, and network issues (including PCs, servers, mainframes, and printers). Act as the top escalation point for complex technical issues before escalating to Tier 3 or specialized teams. Collaborates closely with network services, software engineering, and application development teams to restore service and identify root causes of issues. The technician independently solves complex problems, often taking a new perspective on existing solutions, and serves as a resource and mentor for less experienced colleagues. Basic Qualifications: High School Diploma, a relevant bachelor's degree is equivalent to 2 years' experience. 7+ years of professional information technology experience 5+ years of experience in a role performing executive communications support. Experience in the service or installation of communications, audio, video, and/or audiovisual presentation systems and IT/networks. Two Certifications Required: Security+ or equivalent IAT Level II Certification. Microsoft certification: AZ-104 or MS-102 (Must obtain within 3 months of start date) Experience with ServiceNow, Active Directory, Windows PowerShell and Office 365. Preferred Qualifications: Experience with military/diplomatic operations working within a J-6/G-6/S-6 Directorate or with Special Operations Forces (SOF) or the Department of State (DoS) facilitating user access to and use of video display and conferencing across multiple commands and agencies. Technical and maintenance skills to perform audiovisual troubleshooting. In-depth understanding of broadcast and video, multimedia, video teleconferencing systems, video and audio streaming technologies and standards. Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired. Clearance Requirements: Must have an active Secret clearance Must be eligible to obtain and maintain a TS/SCI clearance. Physical Requirements: Must be able to remain in a stationary position 50%. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
08/04/2026
Full time
MANTECH seeks a motivated, career and customer-oriented Executive Communication Technician to join our team in Doral, FL. Responsibilities include but are not limited to: Utilize tools such as Active Directory, Microsoft 365, and ITSM platforms (e.g., ServiceNow) to manage user access, incidents, and support workflows. Responsible for troubleshooting, repair, and upgrade of AV systems and communication equipment. Interfaces with users, technology vendors, and stakeholders to ensure quality and user experience expectations are exceeded, and emergent industry best practices are routinely considered. Provide advanced technical support, troubleshooting complex hardware, software, and network issues (including PCs, servers, mainframes, and printers). Act as the top escalation point for complex technical issues before escalating to Tier 3 or specialized teams. Collaborates closely with network services, software engineering, and application development teams to restore service and identify root causes of issues. The technician independently solves complex problems, often taking a new perspective on existing solutions, and serves as a resource and mentor for less experienced colleagues. Basic Qualifications: High School Diploma, a relevant bachelor's degree is equivalent to 2 years' experience. 7+ years of professional information technology experience 5+ years of experience in a role performing executive communications support. Experience in the service or installation of communications, audio, video, and/or audiovisual presentation systems and IT/networks. Two Certifications Required: Security+ or equivalent IAT Level II Certification. Microsoft certification: AZ-104 or MS-102 (Must obtain within 3 months of start date) Experience with ServiceNow, Active Directory, Windows PowerShell and Office 365. Preferred Qualifications: Experience with military/diplomatic operations working within a J-6/G-6/S-6 Directorate or with Special Operations Forces (SOF) or the Department of State (DoS) facilitating user access to and use of video display and conferencing across multiple commands and agencies. Technical and maintenance skills to perform audiovisual troubleshooting. In-depth understanding of broadcast and video, multimedia, video teleconferencing systems, video and audio streaming technologies and standards. Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired. Clearance Requirements: Must have an active Secret clearance Must be eligible to obtain and maintain a TS/SCI clearance. Physical Requirements: Must be able to remain in a stationary position 50%. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
MANTECH seeks a motivated, career and customer-oriented Network/System Administrator (NSA) -III to join our team in El Segundo, CA. The Network/System Administrator (NSA) -III will leverage their strong technical background and knowledge to support Special Access Programs (SAPs) and other classified networks supporting SSC Directorates and/or AFSPC Operational Units. This role supports day-to-day operations for Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) activities in a five-day-a-week, in-office environment. Responsibilities include but are not limited to: Install, maintain, audit, and support a secure MS Windows network environment, file servers, firewalls, and network access while troubleshooting anomalies to ensure optimum performance. Maintain internet applications and protocols including IP, TCP, HTTP, HTTPS, FTP, and SSL. Interface directly with local customers and IT staff to provide technical guidance and quickly resolve network or desktop support issues. Perform periodic system maintenance, hardware upgrades and replacements, firmware updates, and system configuration changes. Manage the scheduled data backup library, including executing tape backups and arranging safe storage at customer locations or off-site facilities. Prepare systems for operational use, support operational tests, and attend planning and requirements meetings with program managers and stakeholders. Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 (IAT Level II) within 6 months of hire (e.g., Security+ CE, CCNA, CySA+, CND). Minimum Qualifications: Bachelor's degree in a related technical area; an additional 4 years of related experience might be substituted for a degree. 6+ years of total related experience 4+ years of relevant SCI or SAP experience. Preferred Qualifications: Thorough knowledge of Microsoft Windows Server (2000/2003/2007), Microsoft Exchange Server 2003, and Windows XP/Vista operating systems administration and associated hardware. Applicable Windows professional certifications based on OS requirements for the supported organization. Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies, data backup systems, and communication security (COMSEC) integration. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for legacy systems. Experience with PL1 & PL2 systems, familiarity with PL3 & PL4 cross-domain solutions, and deep familiarity with security policies, manual ICDs, JAFANs, and DoD Manuals. Clearance Requirements: An active Top Secret clearance with SCI eligibility is required to start. Applicants must be eligible for access to Special Access Programs (SAPs). Must have a willingness to submit to a Counterintelligence polygraph examination. Travel: This role requires regular travel within the organizational Area of Responsibility, which may include both air and ground transportation. Physical Requirements: Must be able to remain in a stationary position 50% of the time in closed-area offices. Must be able to lift up to 50 pounds. Need to occasionally move about inside and outside the office to access files, cabinets, or safes, and to install or remove computer-related equipment.
08/04/2026
Full time
MANTECH seeks a motivated, career and customer-oriented Network/System Administrator (NSA) -III to join our team in El Segundo, CA. The Network/System Administrator (NSA) -III will leverage their strong technical background and knowledge to support Special Access Programs (SAPs) and other classified networks supporting SSC Directorates and/or AFSPC Operational Units. This role supports day-to-day operations for Collateral, Sensitive Compartmented Information (SCI), and Special Access Program (SAP) activities in a five-day-a-week, in-office environment. Responsibilities include but are not limited to: Install, maintain, audit, and support a secure MS Windows network environment, file servers, firewalls, and network access while troubleshooting anomalies to ensure optimum performance. Maintain internet applications and protocols including IP, TCP, HTTP, HTTPS, FTP, and SSL. Interface directly with local customers and IT staff to provide technical guidance and quickly resolve network or desktop support issues. Perform periodic system maintenance, hardware upgrades and replacements, firmware updates, and system configuration changes. Manage the scheduled data backup library, including executing tape backups and arranging safe storage at customer locations or off-site facilities. Prepare systems for operational use, support operational tests, and attend planning and requirements meetings with program managers and stakeholders. Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 (IAT Level II) within 6 months of hire (e.g., Security+ CE, CCNA, CySA+, CND). Minimum Qualifications: Bachelor's degree in a related technical area; an additional 4 years of related experience might be substituted for a degree. 6+ years of total related experience 4+ years of relevant SCI or SAP experience. Preferred Qualifications: Thorough knowledge of Microsoft Windows Server (2000/2003/2007), Microsoft Exchange Server 2003, and Windows XP/Vista operating systems administration and associated hardware. Applicable Windows professional certifications based on OS requirements for the supported organization. Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies, data backup systems, and communication security (COMSEC) integration. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for legacy systems. Experience with PL1 & PL2 systems, familiarity with PL3 & PL4 cross-domain solutions, and deep familiarity with security policies, manual ICDs, JAFANs, and DoD Manuals. Clearance Requirements: An active Top Secret clearance with SCI eligibility is required to start. Applicants must be eligible for access to Special Access Programs (SAPs). Must have a willingness to submit to a Counterintelligence polygraph examination. Travel: This role requires regular travel within the organizational Area of Responsibility, which may include both air and ground transportation. Physical Requirements: Must be able to remain in a stationary position 50% of the time in closed-area offices. Must be able to lift up to 50 pounds. Need to occasionally move about inside and outside the office to access files, cabinets, or safes, and to install or remove computer-related equipment.
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors Performing on-call duties and participating in scheduled maintenance and change management activities Contributing to documentation and process improvement initiatives based on your analysis of operational issues Helping to train and onboard new team members Physical requirements: Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds Working in cramped and/or elevated locations Bending, lifting, stretching, and reaching Standing and walking for up to 8+ hours a day Ascending and descending ladders, stairs, and gangways safely and without limitation Work in a noisy environment Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life As a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you: Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution Solve problems at their root and step back to understand the broader context Maintain service level agreements through the implementation of proactive issue detection and reporting You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Experience managing work and priorities through a ticketing system - Experience working in a Data Center environment - An Associate's degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.) - Understanding of network design, protocols and layer 1/2 troubleshooting PREFERRED QUALIFICATIONS- Experience in a data center or other critical environment - Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.) - Industry standard certifications (CompTIA, CCENT, Network+) - Understanding of Linux or similar operating systems - Behavioral interviewing and hiring experience - Experience training and onboarding of new team members Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 30.00 - 54.00 USD hourly
08/04/2026
Full time
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide. Data Center Technicians should be willing to work both independently and with a team. Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success. In addition to hardware and network repair, candidates will install equipment, create documentation, innovate solutions, and fix problems within the data center space. This team works in an environment that operates 24/7. Traveling within and outside of the regional work area is required. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States). NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors Performing on-call duties and participating in scheduled maintenance and change management activities Contributing to documentation and process improvement initiatives based on your analysis of operational issues Helping to train and onboard new team members Physical requirements: Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds Working in cramped and/or elevated locations Bending, lifting, stretching, and reaching Standing and walking for up to 8+ hours a day Ascending and descending ladders, stairs, and gangways safely and without limitation Work in a noisy environment Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts). This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: Ability to travel to or commute between data center locations as needed Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life As a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you: Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution Solve problems at their root and step back to understand the broader context Maintain service level agreements through the implementation of proactive issue detection and reporting You will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS- Experience managing work and priorities through a ticketing system - Experience working in a Data Center environment - An Associate's degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.) - Understanding of network design, protocols and layer 1/2 troubleshooting PREFERRED QUALIFICATIONS- Experience in a data center or other critical environment - Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.) - Industry standard certifications (CompTIA, CCENT, Network+) - Understanding of Linux or similar operating systems - Behavioral interviewing and hiring experience - Experience training and onboarding of new team members Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OR, Boardman - 30.00 - 54.00 USD hourly
Hi, Hope you are doing well. We have a full time opportunity with one of our major clients. They are looking for Cribl Engineer Expert role. Position: Cribl Engineer Expert Location:, Reston, VA, (5 Days Onsite) Duration: full time opportunity Required: TS/SCI clearance with the ability to obtain a counterintelligence (CI) polygraph. Job Description: Job Summary: We are seeking a highly experienced Cribl Engineer to serve as the principal technical authority for observability pipelines built on Cribl Stream and Cribl Edge. This role is designed for a senior technologist with deep expertise in log/telemetry routing, large-scale data engineering, and enterprise-grade observability architectures. You will shape pipeline strategy, design complex routing and transformation logic, drive platform reliability, mentor senior engineers, and serve as the top technical escalation point for Cribl-related challenges. Key Responsibilities: Lead architecture and design for Cribl Stream/Edge across multiple enclaves and data domains. Build high throughput pipelines (multiTB/day) with advanced routing, filtering, enrichment, and replay workflows. Optimize system performance, worker topology, CPU/memory distribution, queues, and transport mechanisms. Engineer secure data flows with masking, tokenization, RBAC, PKI/TLS, and other governance controls. Integrate pipelines with SIEM/analytics ecosystems (Splunk, Elastic, SaaS telemetry platforms, cloud services). Develop HA/DR patterns, reliability frameworks, fleet health metrics, and failure mode response processes. Maintain reusable Cribl packs, shared patterns, runbooks, and operational standards. Serve as the senior escalation point for Cribl issues; interface with vendor engineering as required. Mentor engineers, conduct design reviews, drive engineering excellence, and enforce architectural standards. Support cross functional teams (security, cloud, analytics, infrastructure) on logging and telemetry strategy. Required Qualifications: 10+ years of experience in logging, observability, or SIEM engineering. 5+ years architecting enterprise scale log/telemetry pipelines. 3+ years hands-on with Cribl Stream and Cribl Edge in production environments. Demonstrated success operating and scaling pipelines at 5-10+ TB/day. Expert-level experience with Splunk forwarding/ingestion, source type management, and indexing practices. Strong Linux fundamentals; scripting expertise (Python/Bash); Git; automation (Ansible/Terraform). Strong understanding of transport protocols (HTTP, TCP, TLS/MTLS), Kafka, S3/object storage. Experience designing secure data flows, including encryption, RBAC, secrets management, and compliance controls. Demonstrated ability to mentor senior engineers and lead technical decision making. Certified Cribl Certified Engineer (CCOE) or equivalent Cribl product expertise. Must possess the following DoD 8570.01-M certifications or be willing to obtain within 30 days of hire: Information Assurance Technician (IAT) Level II certification (currently Security+ CE, CCNA-Security, GSEC, SSCP, CySA+, GICSP, or CND). IAT Level III certification requirements (currently CASP+ CE, CCNP Security, CISA, CISSP (or Associate), GCED, or GCIH). Cyber Security Service Provider (CSSP) - Infrastructure Support (IS) certification requirements (currently CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND). Must possess a TS/SCI with Polygraph Preferred Qualifications: Expertise creating and maintaining Cribl Packs and reusable pipelines. Experience with cloud telemetry (AWS, Azure, hybrid) and cross-domain data movement patterns. Familiarity with NIST / CIS control frameworks and secure engineering practices. Experience building observability frameworks for large distributed systems. Vendor engagement experience (Cribl PS, product teams, troubleshooting escalations). Benefits: Competitive salary and performance-based bonuses. Comprehensive health, dental, and vision insurance. Opportunities for professional development and continuous learning.
08/04/2026
Full time
Hi, Hope you are doing well. We have a full time opportunity with one of our major clients. They are looking for Cribl Engineer Expert role. Position: Cribl Engineer Expert Location:, Reston, VA, (5 Days Onsite) Duration: full time opportunity Required: TS/SCI clearance with the ability to obtain a counterintelligence (CI) polygraph. Job Description: Job Summary: We are seeking a highly experienced Cribl Engineer to serve as the principal technical authority for observability pipelines built on Cribl Stream and Cribl Edge. This role is designed for a senior technologist with deep expertise in log/telemetry routing, large-scale data engineering, and enterprise-grade observability architectures. You will shape pipeline strategy, design complex routing and transformation logic, drive platform reliability, mentor senior engineers, and serve as the top technical escalation point for Cribl-related challenges. Key Responsibilities: Lead architecture and design for Cribl Stream/Edge across multiple enclaves and data domains. Build high throughput pipelines (multiTB/day) with advanced routing, filtering, enrichment, and replay workflows. Optimize system performance, worker topology, CPU/memory distribution, queues, and transport mechanisms. Engineer secure data flows with masking, tokenization, RBAC, PKI/TLS, and other governance controls. Integrate pipelines with SIEM/analytics ecosystems (Splunk, Elastic, SaaS telemetry platforms, cloud services). Develop HA/DR patterns, reliability frameworks, fleet health metrics, and failure mode response processes. Maintain reusable Cribl packs, shared patterns, runbooks, and operational standards. Serve as the senior escalation point for Cribl issues; interface with vendor engineering as required. Mentor engineers, conduct design reviews, drive engineering excellence, and enforce architectural standards. Support cross functional teams (security, cloud, analytics, infrastructure) on logging and telemetry strategy. Required Qualifications: 10+ years of experience in logging, observability, or SIEM engineering. 5+ years architecting enterprise scale log/telemetry pipelines. 3+ years hands-on with Cribl Stream and Cribl Edge in production environments. Demonstrated success operating and scaling pipelines at 5-10+ TB/day. Expert-level experience with Splunk forwarding/ingestion, source type management, and indexing practices. Strong Linux fundamentals; scripting expertise (Python/Bash); Git; automation (Ansible/Terraform). Strong understanding of transport protocols (HTTP, TCP, TLS/MTLS), Kafka, S3/object storage. Experience designing secure data flows, including encryption, RBAC, secrets management, and compliance controls. Demonstrated ability to mentor senior engineers and lead technical decision making. Certified Cribl Certified Engineer (CCOE) or equivalent Cribl product expertise. Must possess the following DoD 8570.01-M certifications or be willing to obtain within 30 days of hire: Information Assurance Technician (IAT) Level II certification (currently Security+ CE, CCNA-Security, GSEC, SSCP, CySA+, GICSP, or CND). IAT Level III certification requirements (currently CASP+ CE, CCNP Security, CISA, CISSP (or Associate), GCED, or GCIH). Cyber Security Service Provider (CSSP) - Infrastructure Support (IS) certification requirements (currently CEH, CySA+, GICSP, SSCP, CHFI, CFR, Cloud+, or CND). Must possess a TS/SCI with Polygraph Preferred Qualifications: Expertise creating and maintaining Cribl Packs and reusable pipelines. Experience with cloud telemetry (AWS, Azure, hybrid) and cross-domain data movement patterns. Familiarity with NIST / CIS control frameworks and secure engineering practices. Experience building observability frameworks for large distributed systems. Vendor engagement experience (Cribl PS, product teams, troubleshooting escalations). Benefits: Competitive salary and performance-based bonuses. Comprehensive health, dental, and vision insurance. Opportunities for professional development and continuous learning.
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. Job Summary Essential Functions/Duties The Vulnerability Management Technician provides technical support to end users while supporting the organization's cybersecurity and vulnerability management program. This role is responsible for resolving hardware, software, network, and user account issues while assisting with vulnerability identification, assessment, remediation, reporting, and compliance activities. The ideal candidate possesses strong customer service skills, technical troubleshooting abilities, and a foundational understanding of cybersecurity principles and risk management. Employee will be responsible for the following functions/duties: Provide Tier I and Tier II technical support for desktops, laptops, and peripheral devices Diagnose and resolve hardware, software, operating system, network connectivity, and application issues Respond to, manage, and track service requests through the organization's ticketing system Install, configure, maintain, and troubleshoot workstation hardware and software Create, modify, and disable user accounts in accordance with organizational policies, including management of user roles and access permissions across enterprise systems Support Microsoft Windows operating systems and Microsoft 365 applications Assist users with password resets, access requests, and software installation support Maintain inventory and accountability of assigned IT assets and equipment Demonstrate a strong understanding of Windows operating systems, networking concepts, and web-based applications in troubleshooting activities Conduct and support routine vulnerability scans using approved cybersecurity tools Utilize vulnerability management tools and assist with scripting and automation to improve analysis, reporting, and remediation workflows Analyze vulnerability scan results and prioritize remediation based on severity and risk Coordinate remediation activities with system administrators, network administrators, and system owners Monitor patch compliance and support vulnerability mitigation activities Validate that patches and fixes have been successfully implemented through verification and rescanning Track vulnerability metrics and maintain remediation status reports Assist with implementation of cybersecurity controls and security best practices Support compliance efforts related to organizational, customer, and regulatory cybersecurity requirements Assist in cybersecurity audits, inspections, and assessments Document vulnerability findings, remediation actions, and technical troubleshooting details Create remediation reports and maintain cybersecurity compliance documentation Maintain an active event log reflecting the current security state of systems and environments Ensure accurate and timely reporting of vulnerability status and remediation progress Escalate complex technical or security issues to appropriate support or cybersecurity teams Apply strong analytical, organizational, and problem-solving skills to identify root causes and implement corrective actions Participate in incident response and cybersecurity investigations as required Support cybersecurity awareness and end-user training initiatives Maintain compliance with all cybersecurity, information assurance, and operational security requirements Participate in after-hours support and maintenance activities when required Support administration, configuration, troubleshooting, and accountability of DoW encryption devices and associated cryptographic equipment Enforce approved security configurations and ensure systems remain compliant with Security Technical Implementation Guides (STIGs), cybersecurity policies, and security baselines. Assist with implementation, validation, and remediation of STIG findings from audits, inspections, and vulnerability assessments Perform other job-related duties, as required Desired Qualifications Prior military experience in Cyber Defense Operations AFSC (1D7X1 or DoW cybersecurity support experience highly desirable Experience with vulnerability scanning tools such as Tenable, Nessus, Qualys, or Rapid7 Knowledge of cybersecurity frameworks such as NIST RMF, NIST CSF, or CIS Controls Experience supporting enterprise, government, or defense environments Familiarity with endpoint and patch management systems Experience with encryption devices and cryptographic systems Experience implementing DISA STIG compliance across enterprise environments Familiarity with SCAP tools and compliance reporting Strong customer service and professional communication skills Ability to clearly explain technical issues to non-technical users Strong analytical, organizational, and problem-solving abilities High attention to detail and documentation accuracy Ability to work independently and within a team environment Ability to adapt to evolving cybersecurity tools and mission requirements Requirements Education, Technical, and Work Experience An associate's degree in engineering or formal academic/vocational training, or military equivalent and four or more years of technical/professional experience in the specialty field are required for this position. In addition, a Vulnerability Management Technician must possess the following qualifications: Associate degree in IT, Cybersecurity, Computer Science, or related field (or equivalent experience) Minimum of four (4) years of enterprise IT support experience Must possess an Information Assurance Technical (IAT) Level II certification (CompTIA Security+ or equivalent) in accordance with DoD 8570 requirements Working knowledge of Microsoft Windows and Microsoft 365 environments Familiarity with Active Directory, user account management, and access control Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN) Basic understanding of cybersecurity and vulnerability management principles Experience with vulnerability management tools and scripting for automation Strong troubleshooting, analytical, and communication skills Ability to manage multiple priorities independently Must be a U.S. citizen and possess a valid state-issued driver's license Must qualify for and maintain a government security clearance Salary The expected salary range for this position is $79,040 to $85,280 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. Benefits Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions Work is performed in a typical office environment with occasional support activities in operational or field locations. Occasional after-hours support may be required for maintenance windows, incident response activities, and mission requirements. Occasional lifting (up to 20 pounds), constant sitting while using a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents; constant use of speech/hearing abilities for communication; and constant mental alertness are required. Travel to remote company work locations may be required. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JENG17; JCORP12
08/04/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. Job Summary Essential Functions/Duties The Vulnerability Management Technician provides technical support to end users while supporting the organization's cybersecurity and vulnerability management program. This role is responsible for resolving hardware, software, network, and user account issues while assisting with vulnerability identification, assessment, remediation, reporting, and compliance activities. The ideal candidate possesses strong customer service skills, technical troubleshooting abilities, and a foundational understanding of cybersecurity principles and risk management. Employee will be responsible for the following functions/duties: Provide Tier I and Tier II technical support for desktops, laptops, and peripheral devices Diagnose and resolve hardware, software, operating system, network connectivity, and application issues Respond to, manage, and track service requests through the organization's ticketing system Install, configure, maintain, and troubleshoot workstation hardware and software Create, modify, and disable user accounts in accordance with organizational policies, including management of user roles and access permissions across enterprise systems Support Microsoft Windows operating systems and Microsoft 365 applications Assist users with password resets, access requests, and software installation support Maintain inventory and accountability of assigned IT assets and equipment Demonstrate a strong understanding of Windows operating systems, networking concepts, and web-based applications in troubleshooting activities Conduct and support routine vulnerability scans using approved cybersecurity tools Utilize vulnerability management tools and assist with scripting and automation to improve analysis, reporting, and remediation workflows Analyze vulnerability scan results and prioritize remediation based on severity and risk Coordinate remediation activities with system administrators, network administrators, and system owners Monitor patch compliance and support vulnerability mitigation activities Validate that patches and fixes have been successfully implemented through verification and rescanning Track vulnerability metrics and maintain remediation status reports Assist with implementation of cybersecurity controls and security best practices Support compliance efforts related to organizational, customer, and regulatory cybersecurity requirements Assist in cybersecurity audits, inspections, and assessments Document vulnerability findings, remediation actions, and technical troubleshooting details Create remediation reports and maintain cybersecurity compliance documentation Maintain an active event log reflecting the current security state of systems and environments Ensure accurate and timely reporting of vulnerability status and remediation progress Escalate complex technical or security issues to appropriate support or cybersecurity teams Apply strong analytical, organizational, and problem-solving skills to identify root causes and implement corrective actions Participate in incident response and cybersecurity investigations as required Support cybersecurity awareness and end-user training initiatives Maintain compliance with all cybersecurity, information assurance, and operational security requirements Participate in after-hours support and maintenance activities when required Support administration, configuration, troubleshooting, and accountability of DoW encryption devices and associated cryptographic equipment Enforce approved security configurations and ensure systems remain compliant with Security Technical Implementation Guides (STIGs), cybersecurity policies, and security baselines. Assist with implementation, validation, and remediation of STIG findings from audits, inspections, and vulnerability assessments Perform other job-related duties, as required Desired Qualifications Prior military experience in Cyber Defense Operations AFSC (1D7X1 or DoW cybersecurity support experience highly desirable Experience with vulnerability scanning tools such as Tenable, Nessus, Qualys, or Rapid7 Knowledge of cybersecurity frameworks such as NIST RMF, NIST CSF, or CIS Controls Experience supporting enterprise, government, or defense environments Familiarity with endpoint and patch management systems Experience with encryption devices and cryptographic systems Experience implementing DISA STIG compliance across enterprise environments Familiarity with SCAP tools and compliance reporting Strong customer service and professional communication skills Ability to clearly explain technical issues to non-technical users Strong analytical, organizational, and problem-solving abilities High attention to detail and documentation accuracy Ability to work independently and within a team environment Ability to adapt to evolving cybersecurity tools and mission requirements Requirements Education, Technical, and Work Experience An associate's degree in engineering or formal academic/vocational training, or military equivalent and four or more years of technical/professional experience in the specialty field are required for this position. In addition, a Vulnerability Management Technician must possess the following qualifications: Associate degree in IT, Cybersecurity, Computer Science, or related field (or equivalent experience) Minimum of four (4) years of enterprise IT support experience Must possess an Information Assurance Technical (IAT) Level II certification (CompTIA Security+ or equivalent) in accordance with DoD 8570 requirements Working knowledge of Microsoft Windows and Microsoft 365 environments Familiarity with Active Directory, user account management, and access control Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN) Basic understanding of cybersecurity and vulnerability management principles Experience with vulnerability management tools and scripting for automation Strong troubleshooting, analytical, and communication skills Ability to manage multiple priorities independently Must be a U.S. citizen and possess a valid state-issued driver's license Must qualify for and maintain a government security clearance Salary The expected salary range for this position is $79,040 to $85,280 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market/business considerations when extending an offer. Benefits Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement Other Responsibilities Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. Working Conditions Work is performed in a typical office environment with occasional support activities in operational or field locations. Occasional after-hours support may be required for maintenance windows, incident response activities, and mission requirements. Occasional lifting (up to 20 pounds), constant sitting while using a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents; constant use of speech/hearing abilities for communication; and constant mental alertness are required. Travel to remote company work locations may be required. Disclaimer The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JENG17; JCORP12
Job Overview: Pay Range $19hr - $24hr Requirement/Must Have: 5+ years of experience in Desktop Support, Windows troubleshooting, IMAC, Service Now. A+ Hardware certification, Microsoft certification (preferred), ITIL certification (preferred), CCNA certification (preferred). Hands-on experience with PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones, Video Conference Rooms Devices (Audio & Video). Working knowledge of imaging utilities such as Ghost, SCCM, etc. Strong verbal and written communication skills. Responsibilities: Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. Travel to the Nearby Site in case of a need. Work from Office on Daily basis. Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment. Hands-on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops. Ability to move/lift/carry up to 50 lbs of weight. Safely move equipment point to point using wheeled carts and vehicles. IMACD & Asset Inventory experience. Follow ESD safety precautions to avoid electrostatic discharge or equipment damage. Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues. Ability to use remote desktop connectivity applications. Delivery and setup of PC equipment to end-users. Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction. Ability to provision and Support wireless devices (e.g., Blackberry, Android, and iPhone). Demonstrated proficiency in Microsoft OS and Microsoft applications. Demonstrated proficiency for installation of desktop software and troubleshoot. Working knowledge of Microsoft Active Directory and GPO. Strong customer service skills. Strong troubleshooting skills. Significant, demonstrated experience with Microsoft Windows operating systems. Functionally capable with Apple OS X. Advanced troubleshooting skills with hard drive encryption software. Advanced level skills in the Microsoft Office Suite: Word, Excel, PowerPoint, Outlook configuration issues with Exchange. Strong client-side remote access troubleshooting skills. Demonstrate strong skills supporting printers in an enterprise environment. Advanced knowledge of client-side management tools Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM). Strong proficiency in creating and referencing documentation and knowledge articles using Micron tools. Strong software installation and support skills. Disciplined, systematic problem-solving skills required. Troubleshoot and resolve End users IT issues in their PCs (Desktop, Tablet), Mobile phones, Printers and Other IT Devices in user's environment. Support Installations, Moves, Adds, Changes, Disposal (IMACDs) requirements. Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds and Changes for all EUC Equipment, Software, and related Services at designated Customer Sites. Coordinate, plan, and schedule IMACDs with all affected IT functions. Coordinate all internal and external functions and activities to achieve high-quality execution of the IMACs, to meet Service Levels, and to minimize any operational interruption or business disturbance. Recreate and document the processes to enable IMAC execution for each Software and/or Equipment Component, and obtain Customer's approval for such processes and documentation. Receive IMACD related Service Requests from Authorized Users and validate the IMAC request for correctness and proper authorization. Communicate with Authorized Users if there is any issue with an IMACD related Service Request and attempt to resolve or escalate same appropriately. Conduct, or confirm a Site survey has been conducted, to determine the location(s) of the IMAC and any special requirements at the location(s). Confirm that all Equipment, Software, parts, Network, Cabling, or any other services necessary to execute the IMAC will be available as of the date(s) scheduled for the IMAC. Confirm the new and/or existing Configuration of the Equipment and Software associated with performing the IMAC. Schedule and dispatch appropriate technicians, including Third Party Vendors to the IMAC location. Treat every client like a VIP, strengthening the relationship as well as engaging users who otherwise might disengage from IT. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
08/04/2026
Full time
Job Overview: Pay Range $19hr - $24hr Requirement/Must Have: 5+ years of experience in Desktop Support, Windows troubleshooting, IMAC, Service Now. A+ Hardware certification, Microsoft certification (preferred), ITIL certification (preferred), CCNA certification (preferred). Hands-on experience with PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones, Video Conference Rooms Devices (Audio & Video). Working knowledge of imaging utilities such as Ghost, SCCM, etc. Strong verbal and written communication skills. Responsibilities: Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. Travel to the Nearby Site in case of a need. Work from Office on Daily basis. Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment. Hands-on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops. Ability to move/lift/carry up to 50 lbs of weight. Safely move equipment point to point using wheeled carts and vehicles. IMACD & Asset Inventory experience. Follow ESD safety precautions to avoid electrostatic discharge or equipment damage. Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues. Ability to use remote desktop connectivity applications. Delivery and setup of PC equipment to end-users. Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction. Ability to provision and Support wireless devices (e.g., Blackberry, Android, and iPhone). Demonstrated proficiency in Microsoft OS and Microsoft applications. Demonstrated proficiency for installation of desktop software and troubleshoot. Working knowledge of Microsoft Active Directory and GPO. Strong customer service skills. Strong troubleshooting skills. Significant, demonstrated experience with Microsoft Windows operating systems. Functionally capable with Apple OS X. Advanced troubleshooting skills with hard drive encryption software. Advanced level skills in the Microsoft Office Suite: Word, Excel, PowerPoint, Outlook configuration issues with Exchange. Strong client-side remote access troubleshooting skills. Demonstrate strong skills supporting printers in an enterprise environment. Advanced knowledge of client-side management tools Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM). Strong proficiency in creating and referencing documentation and knowledge articles using Micron tools. Strong software installation and support skills. Disciplined, systematic problem-solving skills required. Troubleshoot and resolve End users IT issues in their PCs (Desktop, Tablet), Mobile phones, Printers and Other IT Devices in user's environment. Support Installations, Moves, Adds, Changes, Disposal (IMACDs) requirements. Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds and Changes for all EUC Equipment, Software, and related Services at designated Customer Sites. Coordinate, plan, and schedule IMACDs with all affected IT functions. Coordinate all internal and external functions and activities to achieve high-quality execution of the IMACs, to meet Service Levels, and to minimize any operational interruption or business disturbance. Recreate and document the processes to enable IMAC execution for each Software and/or Equipment Component, and obtain Customer's approval for such processes and documentation. Receive IMACD related Service Requests from Authorized Users and validate the IMAC request for correctness and proper authorization. Communicate with Authorized Users if there is any issue with an IMACD related Service Request and attempt to resolve or escalate same appropriately. Conduct, or confirm a Site survey has been conducted, to determine the location(s) of the IMAC and any special requirements at the location(s). Confirm that all Equipment, Software, parts, Network, Cabling, or any other services necessary to execute the IMAC will be available as of the date(s) scheduled for the IMAC. Confirm the new and/or existing Configuration of the Equipment and Software associated with performing the IMAC. Schedule and dispatch appropriate technicians, including Third Party Vendors to the IMAC location. Treat every client like a VIP, strengthening the relationship as well as engaging users who otherwise might disengage from IT. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
American Management Group, LLC (AMG)
Omaha, Nebraska
Position Title: Senior Microsoft Windows Field Deployment Technician As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years' experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 Hourly rate of pay: $46.26 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.
08/04/2026
Full time
Position Title: Senior Microsoft Windows Field Deployment Technician As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years' experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 Hourly rate of pay: $46.26 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.
The Computer Merchant, Ltd
Washington, Washington DC
JOB TITLE: IT Support Technician JOB LOCATION: Washington, DC 20002 (Onsite/Hybrid) WAGE RANGE : 28-30hr W2 JOB NUMBER: SAIJP 6-12+ Month Contract to Start - Extension(s)/Conversion Potential US Citizenship Only: Ability to obtain and maintain SEC Public Trust (or higher if required) JOB DESCRIPTION Tier 2 End-User Technical Support Provide second-level technical support for end users across hardware, software, peripheral, and connectivity issues. - Troubleshoot and resolve complex operating system and application issues on Windows and macOS endpoints. - Deliver support during assigned call-in and walk-in service desk coverage windows, and restore user productivity through timely diagnosis and resolution. - Escalate unresolved incidents to appropriate teams with complete technical details and troubleshooting history. Ticket Management, Escalation, and SLA Compliance - Manage incident and request tickets in the enterprise ticketing system, ensuring accurate categorization, prioritization, and documentation. - Maintain ticket lifecycle ownership from assignment through closure in accordance with SLA targets. - Coordinate with internal support teams and external support groups to ensure timely reassignment and resolution of escalated work. - Capture clear resolution notes and trend indicators to support service quality reporting and process improvement. Endpoint Imaging, Deployment, and Configuration - Perform workstation imaging, provisioning, and deployment for new and replacement devices. - Configure and support peripherals and enterprise-standard software packages for SEC users. - Validate endpoint readiness, including required configurations and secure connectivity to SEC services. - Assist with hardware refresh, device swaps, and asset lifecycle activities consistent with contract procedures. User Enablement and Service Improvement - Assist with user training and provide guidance on best practices for SEC IT systems and tools. - Contribute to support documentation and reusable troubleshooting steps for faster issue resolution. - Partner with senior technicians and engineering teams to identify recurring issues and recommend process improvements. - Participate in continuous service improvement activities aligned with operational and customer experience goals. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
08/04/2026
Full time
JOB TITLE: IT Support Technician JOB LOCATION: Washington, DC 20002 (Onsite/Hybrid) WAGE RANGE : 28-30hr W2 JOB NUMBER: SAIJP 6-12+ Month Contract to Start - Extension(s)/Conversion Potential US Citizenship Only: Ability to obtain and maintain SEC Public Trust (or higher if required) JOB DESCRIPTION Tier 2 End-User Technical Support Provide second-level technical support for end users across hardware, software, peripheral, and connectivity issues. - Troubleshoot and resolve complex operating system and application issues on Windows and macOS endpoints. - Deliver support during assigned call-in and walk-in service desk coverage windows, and restore user productivity through timely diagnosis and resolution. - Escalate unresolved incidents to appropriate teams with complete technical details and troubleshooting history. Ticket Management, Escalation, and SLA Compliance - Manage incident and request tickets in the enterprise ticketing system, ensuring accurate categorization, prioritization, and documentation. - Maintain ticket lifecycle ownership from assignment through closure in accordance with SLA targets. - Coordinate with internal support teams and external support groups to ensure timely reassignment and resolution of escalated work. - Capture clear resolution notes and trend indicators to support service quality reporting and process improvement. Endpoint Imaging, Deployment, and Configuration - Perform workstation imaging, provisioning, and deployment for new and replacement devices. - Configure and support peripherals and enterprise-standard software packages for SEC users. - Validate endpoint readiness, including required configurations and secure connectivity to SEC services. - Assist with hardware refresh, device swaps, and asset lifecycle activities consistent with contract procedures. User Enablement and Service Improvement - Assist with user training and provide guidance on best practices for SEC IT systems and tools. - Contribute to support documentation and reusable troubleshooting steps for faster issue resolution. - Partner with senior technicians and engineering teams to identify recurring issues and recommend process improvements. - Participate in continuous service improvement activities aligned with operational and customer experience goals. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
About Bering Straits Native Corporation Bering Straits Native Corporation (BSNC) was formed as a result of the Alaska Native Claims Settlement Act (ANCSA) in 1972. BSNC became the regional Alaska Native Corporation (ANC) for the Bering Strait region, which encompasses the majority of the Seward Peninsula and the coastal lands of eastern Norton Sound. This is one of the most culturally diverse regions in the state. Three distinct Native languages are spoken: St. Lawrence Island Yupik, Central Yup'ik, and Inupiaq. About this position: Shareholder Records Intake and Transfer Technician Location - Nome, AK The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Research and processing data of deceased stock transfers Corresponding with Village Corporations on missing data for deceased stock transfers Responding to shareholder correspondence through writing, emails and telephone. Assisting with BSNC annual meetings. Other duties as assigned by supervisor Required (Minimum Necessary) Qualifications Education Requirements: High School diploma or equivalent General Educational Development (GED) Certificate A minimum of two years' experience in typing and general office practice Knowledge, Skills, Abilities, and Other Characteristics Computer skills including knowledge and experience with Microsoft Office (MS) MS Word, MS Excel and MS Outlook Must have proficient writing skills; be highly organized and able to work with minimal guidance Must be task oriented, self-motivated and have the inherent ability to multi-task, work under pressure, meet deadlines and work as a team-player Excellent attention to details - the ability to be at work consistently and predictably. Drivers License required. Preferred N/A Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
08/04/2026
Full time
About Bering Straits Native Corporation Bering Straits Native Corporation (BSNC) was formed as a result of the Alaska Native Claims Settlement Act (ANCSA) in 1972. BSNC became the regional Alaska Native Corporation (ANC) for the Bering Strait region, which encompasses the majority of the Seward Peninsula and the coastal lands of eastern Norton Sound. This is one of the most culturally diverse regions in the state. Three distinct Native languages are spoken: St. Lawrence Island Yupik, Central Yup'ik, and Inupiaq. About this position: Shareholder Records Intake and Transfer Technician Location - Nome, AK The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities Research and processing data of deceased stock transfers Corresponding with Village Corporations on missing data for deceased stock transfers Responding to shareholder correspondence through writing, emails and telephone. Assisting with BSNC annual meetings. Other duties as assigned by supervisor Required (Minimum Necessary) Qualifications Education Requirements: High School diploma or equivalent General Educational Development (GED) Certificate A minimum of two years' experience in typing and general office practice Knowledge, Skills, Abilities, and Other Characteristics Computer skills including knowledge and experience with Microsoft Office (MS) MS Word, MS Excel and MS Outlook Must have proficient writing skills; be highly organized and able to work with minimal guidance Must be task oriented, self-motivated and have the inherent ability to multi-task, work under pressure, meet deadlines and work as a team-player Excellent attention to details - the ability to be at work consistently and predictably. Drivers License required. Preferred N/A Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated VIP Executive Support Technicianfor a full-time position. Job Overview: The VIP Executive Support Technician will provide high-level technical assistance to senior executives, Critical Infrastructure Personnel (CIPs), and administrative staff. This role ensures seamless access to IT systems and timely support for executive communications, hardware, and software needs. Responsibilities: Provide white-glove support for executive-level personnel, both onsite and remotely. Support Executive/VIP systems: laptops, iPhones, iPads, conference room tech, and remote communication tools. Install, configure, maintain, and troubleshoot IT and AV equipment. Provide end-user training and maintain clear documentation. Maintain service and asset logs; manage ticket resolution and escalations. Support after-hours on a rotating basis. Required Skills and Experience: Bachelor's degree + 2 years of experience, OR high school diploma + 6 years of IT support experience. Proficient with Windows 10, Active Directory, Microsoft Office Suite, and MDM tools (MaaS360/Azure). Experience with laptops, mobile devices, and enterprise hardware. Excellent interpersonal skills and executive presence. Certifications: Dell Certification (via FERC Dell TechDirect). HDI-DAST (must obtain within 3 months of hire). Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
08/04/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated VIP Executive Support Technicianfor a full-time position. Job Overview: The VIP Executive Support Technician will provide high-level technical assistance to senior executives, Critical Infrastructure Personnel (CIPs), and administrative staff. This role ensures seamless access to IT systems and timely support for executive communications, hardware, and software needs. Responsibilities: Provide white-glove support for executive-level personnel, both onsite and remotely. Support Executive/VIP systems: laptops, iPhones, iPads, conference room tech, and remote communication tools. Install, configure, maintain, and troubleshoot IT and AV equipment. Provide end-user training and maintain clear documentation. Maintain service and asset logs; manage ticket resolution and escalations. Support after-hours on a rotating basis. Required Skills and Experience: Bachelor's degree + 2 years of experience, OR high school diploma + 6 years of IT support experience. Proficient with Windows 10, Active Directory, Microsoft Office Suite, and MDM tools (MaaS360/Azure). Experience with laptops, mobile devices, and enterprise hardware. Excellent interpersonal skills and executive presence. Certifications: Dell Certification (via FERC Dell TechDirect). HDI-DAST (must obtain within 3 months of hire). Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Hi, Hope you are doing well. I have an immediate requirement. Please let me know if you are interested in this role, and share your updated resume. Title : Desktop support Technician Location : Milwaukee, Wisconsin 53212 (onsite) Mode: Contract Note:- Candidate must have own transportation and comfortable for Vaccination/ DT. Job Description As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: • Manage the reporting of SLAs, Adherence of SLA and contract • Manage shift and shift planning including on call roster • Manage Resource productivity • Enable the team with training and development • Ensure security compliance • Ensure sufficient inventory level is managed across locations • Ensure all service request and incidents are resolved before agreed service levels • Plan and execute any move request or project work • Lead the team by providing technical and process assistance to below activities • Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. • Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes and health checks • Perform onsite updates, Configuration changes, or Software installations. • Provide onsite technical assistance to end users by visiting their desk location • Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. • Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. • Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) • Perform end-user support related security and controls and compliance related tasks such as • Access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs • Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. • Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support • Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. • Provide On-call support if required outside business hours on a rotational basis Desired Qualifications: • Experience with various desktop systems, operating systems, and diverse technical environments. • Excellent customer service orientation and verbal communication skills. • Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. • Ability to install software for and troubleshoot a wide range of applications. • Analytical thinking and problem-solving ability. • CompTIA A+ certification or equivalent certification • Flexible for travelling to remote sites or cluster • Should be able to lift weight up to 30lbs at waist level Thanks, Ravi Kumar Raas Infotek Newark, DE 19702 Direct No: Email:
08/04/2026
Full time
Hi, Hope you are doing well. I have an immediate requirement. Please let me know if you are interested in this role, and share your updated resume. Title : Desktop support Technician Location : Milwaukee, Wisconsin 53212 (onsite) Mode: Contract Note:- Candidate must have own transportation and comfortable for Vaccination/ DT. Job Description As an Onsite Support Technician with minimum of 4-7 years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: • Manage the reporting of SLAs, Adherence of SLA and contract • Manage shift and shift planning including on call roster • Manage Resource productivity • Enable the team with training and development • Ensure security compliance • Ensure sufficient inventory level is managed across locations • Ensure all service request and incidents are resolved before agreed service levels • Plan and execute any move request or project work • Lead the team by providing technical and process assistance to below activities • Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software. • Perform Break Fix, Desk Side Support, IMACD's, Data Migration, Refreshes and health checks • Perform onsite updates, Configuration changes, or Software installations. • Provide onsite technical assistance to end users by visiting their desk location • Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent. • Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed. • Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement) • Perform end-user support related security and controls and compliance related tasks such as • Access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs • Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades. • Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support • Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites. • Provide On-call support if required outside business hours on a rotational basis Desired Qualifications: • Experience with various desktop systems, operating systems, and diverse technical environments. • Excellent customer service orientation and verbal communication skills. • Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices. • Ability to install software for and troubleshoot a wide range of applications. • Analytical thinking and problem-solving ability. • CompTIA A+ certification or equivalent certification • Flexible for travelling to remote sites or cluster • Should be able to lift weight up to 30lbs at waist level Thanks, Ravi Kumar Raas Infotek Newark, DE 19702 Direct No: Email:
American Management Group, LLC (AMG)
Grand Island, Nebraska
Position Title: Senior Microsoft Windows Field Deployment Technician As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years' experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 Hourly rate of pay: $46.26 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify. Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.
08/04/2026
Full time
Position Title: Senior Microsoft Windows Field Deployment Technician As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years' experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 Hourly rate of pay: $46.26 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify. Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.
Essential Job Functions: The Workflow Application for Recording Production and Targeting History (WARPATH) Systems Engineer Technician (SET) for training is a vital role responsible for ensuring all users are proficient in leveraging WARPATH to its full potential. This position combines technical expertise with instructional design and delivery to support warfighter mission effectiveness. The ideal candidate will develop and deliver comprehensive training programs, from initial onboarding to advanced and sustainment training, for the modernized, federated targeting workflow management system. Curriculum Development & Standardization: Design, develop, and maintain a standardized training curriculum for WARPATH, covering everything from basic navigation to advanced feature utilization. Create a variety of training materials, including instructor-led course content, products supporting on-demand e-learning modules, quick reference guides, job aids, and scenario-based exercises. Collaborate with development teams to understand upcoming software releases and translate new capabilities into clear, concise training content. Training Delivery & Facilitation: Deliver engaging, role-specific onboarding and orientation for new users, covering system navigation, security protocols, and account setup. Conduct hands-on instruction, workshops, and simulations for new system capabilities, aligned with agile software release cycles. Provide sustainment training, refresher courses, and advanced skill workshops to ensure continued user proficiency. Field Support & User Engagement: Serve as a Subject Matter Expert (SME), providing on-site instruction and support as part of a mobile training team. Integrate training activities with operational exercises to ensure practical, real-world application of WARPATH. Act as a liaison between the user community and the development team, facilitating knowledge transfer and gathering feedback. Performance & Improvement: Develop and administer knowledge checks, proficiency assessments, and post-training evaluations to measure training effectiveness. Analyze user feedback and performance data to identify capability gaps and drive continuous improvement of the training program and curriculum. Contribute to the creation of quarterly training schedules and annual reports on training performance and impact. Technical Proficiency: Prior experience within a Combatant Command (CCMD), Joint Intelligence Center, Air Operations Center (AOC), or targeting cell. Deep understanding of the Joint Targeting Cycle from target discovery through combat assessment and experience with use of Joint Targeting Toolbox (JTT CP) and Modernized Integrated Database (MIDB). Familiarization and experience with target list management functions throughout the Joint Targeting Cycle with emphasis on Post Advanced Target Development (ATD) and Joint Prioritized Target Lists (JPTL). Demonstrated experience with military intel systems. Direct experience with targeting, workflow management, or intelligence applications is highly desirable. Understanding of concepts such as federated tasking, target list management (TLM), and user/organization management within a software application. Familiarity with systems used in a secure cloud environment and an understanding of collaborative tools within a DoW context. Training & Instructional Experience: Proven experience in delivering technical training to diverse user groups, both in-person and virtually Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. Bachelors with 5 plus years of relevant experience, a Master's degree with 4 plus years, or A High School/GED with 13 plus years of experience is will also be considered. Must be able to obtain and maintain a DoW Security Clearance. Must be clearable to the Top-Secret/SCI level. Modification Services or Training Services as applicable. Availability for up to 40% travel to support mobile training teams. Willingness to travel for on-site training and field support. Ability to work effectively within a collaborative team environment. Strong analytical and problem-solving skills. Ability to earn and/or maintain IPC Standard Certifications for soldering, wire harness manufacturing, and PCB assembly. Ability to read electrical schematics and fabrication drawings. Ability to operate basic hand and power tools. Ability to learn how to operate in-shop equipment (drill press, band saw, label makers). Have conceptual knowledge and inventiveness to address issues and challenges. Experience Evaluating and verifying units for any malfunctions or potential failures. Experience diagnosing and repairing electrical components of systems.
08/04/2026
Full time
Essential Job Functions: The Workflow Application for Recording Production and Targeting History (WARPATH) Systems Engineer Technician (SET) for training is a vital role responsible for ensuring all users are proficient in leveraging WARPATH to its full potential. This position combines technical expertise with instructional design and delivery to support warfighter mission effectiveness. The ideal candidate will develop and deliver comprehensive training programs, from initial onboarding to advanced and sustainment training, for the modernized, federated targeting workflow management system. Curriculum Development & Standardization: Design, develop, and maintain a standardized training curriculum for WARPATH, covering everything from basic navigation to advanced feature utilization. Create a variety of training materials, including instructor-led course content, products supporting on-demand e-learning modules, quick reference guides, job aids, and scenario-based exercises. Collaborate with development teams to understand upcoming software releases and translate new capabilities into clear, concise training content. Training Delivery & Facilitation: Deliver engaging, role-specific onboarding and orientation for new users, covering system navigation, security protocols, and account setup. Conduct hands-on instruction, workshops, and simulations for new system capabilities, aligned with agile software release cycles. Provide sustainment training, refresher courses, and advanced skill workshops to ensure continued user proficiency. Field Support & User Engagement: Serve as a Subject Matter Expert (SME), providing on-site instruction and support as part of a mobile training team. Integrate training activities with operational exercises to ensure practical, real-world application of WARPATH. Act as a liaison between the user community and the development team, facilitating knowledge transfer and gathering feedback. Performance & Improvement: Develop and administer knowledge checks, proficiency assessments, and post-training evaluations to measure training effectiveness. Analyze user feedback and performance data to identify capability gaps and drive continuous improvement of the training program and curriculum. Contribute to the creation of quarterly training schedules and annual reports on training performance and impact. Technical Proficiency: Prior experience within a Combatant Command (CCMD), Joint Intelligence Center, Air Operations Center (AOC), or targeting cell. Deep understanding of the Joint Targeting Cycle from target discovery through combat assessment and experience with use of Joint Targeting Toolbox (JTT CP) and Modernized Integrated Database (MIDB). Familiarization and experience with target list management functions throughout the Joint Targeting Cycle with emphasis on Post Advanced Target Development (ATD) and Joint Prioritized Target Lists (JPTL). Demonstrated experience with military intel systems. Direct experience with targeting, workflow management, or intelligence applications is highly desirable. Understanding of concepts such as federated tasking, target list management (TLM), and user/organization management within a software application. Familiarity with systems used in a secure cloud environment and an understanding of collaborative tools within a DoW context. Training & Instructional Experience: Proven experience in delivering technical training to diverse user groups, both in-person and virtually Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. Bachelors with 5 plus years of relevant experience, a Master's degree with 4 plus years, or A High School/GED with 13 plus years of experience is will also be considered. Must be able to obtain and maintain a DoW Security Clearance. Must be clearable to the Top-Secret/SCI level. Modification Services or Training Services as applicable. Availability for up to 40% travel to support mobile training teams. Willingness to travel for on-site training and field support. Ability to work effectively within a collaborative team environment. Strong analytical and problem-solving skills. Ability to earn and/or maintain IPC Standard Certifications for soldering, wire harness manufacturing, and PCB assembly. Ability to read electrical schematics and fabrication drawings. Ability to operate basic hand and power tools. Ability to learn how to operate in-shop equipment (drill press, band saw, label makers). Have conceptual knowledge and inventiveness to address issues and challenges. Experience Evaluating and verifying units for any malfunctions or potential failures. Experience diagnosing and repairing electrical components of systems.
American Management Group, LLC (AMG)
Des Moines, Iowa
Senior Microsoft Windows Field Deployment Technician As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years' experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 The hourly rate of pay for this position is $46.26 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.
08/04/2026
Full time
Senior Microsoft Windows Field Deployment Technician As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years' experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 The hourly rate of pay for this position is $46.26 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.
Fiber and Copper I&R Telecommunication Tech Skill Requirements Experience in telephone service Experience in CATV installations. Knowledge of Coax cable sizes and types. Experience with test sets Experience routers and home networking. Technical understanding of loss, attenuation, and tiling. Working within attics and crawl spaces. Computer skills Maintains/repairs and tests copper cable in an underground, aerial, or buried environment. Troubleshoots problems that will require copper repair, copper maintenance, copper slicing, faultfinding, etc. Splice existing facilities in buried, underground, aerial and building work locations. Uses hand tools, power tools, and specialty tools, including specialty meters (e.g., multi-meters, volt-ohm meters, HST-3000, Sidekick), in inside and outside plant facilities. Performs testing and turn-up of subscriber lines. Locates and repairs aerial and underground cable. Locates, joins, repairs and rearranges cable and cable equipment in buildings and aerial or buried plant. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Prism, Fiber and DSL). Connects wires and cables to terminals, frames, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles. Performs continuity and/or conformance testing. Reads and interprets customer service orders, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. Receives service orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) and repair tickets from supervisor or other designated employees and performs specified work. Works with telecom color-coded wires and cables. Interacts with customers professionally and courteously via telephone or on the premises. Works well with others to achieve common goals and to foster a cooperative climate, as well as work independently in the field with little supervision. Summary Responsible for tasks assigned by the Company in connection with service order and repair activity on fiber network facilities between and including the customer-serving terminal and into the customer's premise, as well as installation activity at the fiber hub. These tasks may include, but not be limited to, installation and maintenance of voice, data and video equipment and/or service at the customer premise. In addition to providing revenue enhancing offers to the customer. Performs other duties as required.General DutiesDuties include, but are not limited to, the following: Installs, removes, rearranges, programs, tests, troubleshoots and maintains fiber network services. Installs and configures routers, set top boxes. Interacts with Advanced Technical Services as needed. May install appropriate inside wire/cable (such as Cat 5E, Coaxial cable).C. Installs maintains and repairs outside and inside fiber equipment/facilities including inside wiring and fiber jumpers at the distribution hub. Activates the ONT, STB and router at customer premise. Interfaces with customer to negotiate the placement of equipment. Trains the customer on how to use the new equipment. Ensures the customer is satisfied with the work that has been done. Responds to inquires and provides follow-up. Interprets schematic work order drawings to determine job specifications and installation needs. Orders and/or obtains required equipment. Effects problem solving where appropriate. Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action. May be required to perform additional duties and tasks as required by the Company. Basic QualificationsA. Tests - Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. Must meet ADEX/Frontier's standards of professionalism in communications and appearance. Must wear ADEX/Frontier branded attire. Wears appropriate safety apparel and is aware of and follows all established safety practices and procedures. Ability to identify and distinguish audible tones/levels and colors. Ability to work in confined areas. Ability to lift and carry tool boxes, drop wire, parts containers and installation loads, test equipment, etc. Ability to work aloft. In some areas, pole climbing may not be a requirement; for locations where pole climbing is required, a candidate must meet the course qualification standard. Ability to lift, carry, set-up, climb and take down ladders. Ability to communicate naturally and pleasantly over the telephone. Ability to professionally communicate extensively in person during in-home installation. Requires alertness and attention to detail. Ability to work under stress. A valid driver's license. Able to read and interpret architectural, electrical wiring diagrams. Able to operate applicable test equipment.P. Must be available to workas scheduled including weekends and holidays and for callouts and/or overtime as required. One year of experience in one or a combination of: Cable Splicer, Customer Engineer-Data Application, Customer Equipment Technician, Customer Zone Technician II, Customer Zone Technician I, Equipment Installer, Fiber Customer Support Analyst, Fiber Network Technician. EducationDegree in electronics technology from an accredited or recognized educational institution or equivalent experience
08/04/2026
Full time
Fiber and Copper I&R Telecommunication Tech Skill Requirements Experience in telephone service Experience in CATV installations. Knowledge of Coax cable sizes and types. Experience with test sets Experience routers and home networking. Technical understanding of loss, attenuation, and tiling. Working within attics and crawl spaces. Computer skills Maintains/repairs and tests copper cable in an underground, aerial, or buried environment. Troubleshoots problems that will require copper repair, copper maintenance, copper slicing, faultfinding, etc. Splice existing facilities in buried, underground, aerial and building work locations. Uses hand tools, power tools, and specialty tools, including specialty meters (e.g., multi-meters, volt-ohm meters, HST-3000, Sidekick), in inside and outside plant facilities. Performs testing and turn-up of subscriber lines. Locates and repairs aerial and underground cable. Locates, joins, repairs and rearranges cable and cable equipment in buildings and aerial or buried plant. Installs, maintains/repairs, and tests residential/small business telecommunication service (POTS, Prism, Fiber and DSL). Connects wires and cables to terminals, frames, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles. Performs continuity and/or conformance testing. Reads and interprets customer service orders, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc. Receives service orders, worksheets (detailed diagrams describing nature and location of equipment to be installed or repaired) and repair tickets from supervisor or other designated employees and performs specified work. Works with telecom color-coded wires and cables. Interacts with customers professionally and courteously via telephone or on the premises. Works well with others to achieve common goals and to foster a cooperative climate, as well as work independently in the field with little supervision. Summary Responsible for tasks assigned by the Company in connection with service order and repair activity on fiber network facilities between and including the customer-serving terminal and into the customer's premise, as well as installation activity at the fiber hub. These tasks may include, but not be limited to, installation and maintenance of voice, data and video equipment and/or service at the customer premise. In addition to providing revenue enhancing offers to the customer. Performs other duties as required.General DutiesDuties include, but are not limited to, the following: Installs, removes, rearranges, programs, tests, troubleshoots and maintains fiber network services. Installs and configures routers, set top boxes. Interacts with Advanced Technical Services as needed. May install appropriate inside wire/cable (such as Cat 5E, Coaxial cable).C. Installs maintains and repairs outside and inside fiber equipment/facilities including inside wiring and fiber jumpers at the distribution hub. Activates the ONT, STB and router at customer premise. Interfaces with customer to negotiate the placement of equipment. Trains the customer on how to use the new equipment. Ensures the customer is satisfied with the work that has been done. Responds to inquires and provides follow-up. Interprets schematic work order drawings to determine job specifications and installation needs. Orders and/or obtains required equipment. Effects problem solving where appropriate. Utilizes various test equipment to analyze equipment trouble and takes appropriate maintenance action. May be required to perform additional duties and tasks as required by the Company. Basic QualificationsA. Tests - Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. Must meet ADEX/Frontier's standards of professionalism in communications and appearance. Must wear ADEX/Frontier branded attire. Wears appropriate safety apparel and is aware of and follows all established safety practices and procedures. Ability to identify and distinguish audible tones/levels and colors. Ability to work in confined areas. Ability to lift and carry tool boxes, drop wire, parts containers and installation loads, test equipment, etc. Ability to work aloft. In some areas, pole climbing may not be a requirement; for locations where pole climbing is required, a candidate must meet the course qualification standard. Ability to lift, carry, set-up, climb and take down ladders. Ability to communicate naturally and pleasantly over the telephone. Ability to professionally communicate extensively in person during in-home installation. Requires alertness and attention to detail. Ability to work under stress. A valid driver's license. Able to read and interpret architectural, electrical wiring diagrams. Able to operate applicable test equipment.P. Must be available to workas scheduled including weekends and holidays and for callouts and/or overtime as required. One year of experience in one or a combination of: Cable Splicer, Customer Engineer-Data Application, Customer Equipment Technician, Customer Zone Technician II, Customer Zone Technician I, Equipment Installer, Fiber Customer Support Analyst, Fiber Network Technician. EducationDegree in electronics technology from an accredited or recognized educational institution or equivalent experience
The Test Engineer creates/implements test procedures, programs, fixtures - with a focus on cable and wire harness assemblies - that verify that a product operates as designed and provides technical expertise in testing and product knowledge. Essential Responsibilities: Defines, refines, and maintains processes, methods, and plans for testing products Troubleshoots and debugs electrical circuits to determine the root cause for test station and product issues Conducts product testing (with technician assistance), documents results and product issues, and drives issues to closure with design team Ensures that test plans can be easily developed and maintained Ensures proper documentation of test plans, specifications, and diagrams Ensures that all product needing testing meets established quality and functional requirements Seeks and evaluates components for use in testing Borisch products, and ensures that the best components are used based on company goals by making recommendations related to selection of core components or suppliers Interfaces with customer engineers on design and functional test issues Work with the Test Technicians to develop and maintain a positive, pro-active work environment that is focused on improving Borisch's Test Acceptance and throughput. Experience with Flying Probe or In Circuit Test Development Experience with test software development Lead as a test development resource of a project team Any other task assigned by supervisor To perform the job successfully, an individual should demonstrate the following competencies: Engineering & Design: Knowledge of practical applications of engineering and technology, able to apply principles, techniques, and procedures to manufacturing processes, knowledge of design techniques and principles involved in manufacturing Production & Processing: Knowledge of production processes, quality control, costs, and other techniques for maximizing efficiency within manufacturing. Troubleshooting & Problem Solving: Able to determine root causes of operating errors and decide what to do about them, able to use logic and reason to identify complex problems and develop solutions, able to predict how changes in operations and process flow will affect manufacturing efficiencies and quality of finished product. Training: Able to maintain training to applicable work instructions assigned per training codes The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Education/Experience: Bachelors Degree in Engineering or related technical field, or minimum 5 years successful Test experience Computer Skills: Microsoft Office, MRP/ERP, Autocad LT, and other applicable test programming. The work environment and physical demands listed below are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities. Work Environment: The noise level in the work environment is moderate. Manufacturing environment conditions encountered regularly include: work around machines with moving parts, exposure to heat, work with chemicals and substances Physical Demands: While performing the duties of the job, the employee is regularly required to sit, stand, and walk. Regularly uses vision to inspect work at a close distance. Regularly uses hands and fingers in precisely coordinated movements to grasp, manipulate, and assemble objects. Must be able to lift 30lbs. About our Company Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across the globe. ABT is focused on expanding the company's industry presence by providing customers with superior quality and service combined with advanced manufacturing capabilities. ABT is headquartered in Grand Rapids, MI and has locations in Nogales, Mexico, Mesa, AZ and London, Ontario. Benefits We Offer: At Amphenol Borisch Technologies, we provide a wide range of benefits for our permanent full-time employees. Highlights include: UNITED STATES Unique full-time work schedule that includes every other Friday off Full Medical, Dental and Prescription Drug Insurance Flexible Spending Accounts Generous 401(k) match Company-paid and Voluntary Life Insurance plans Paid Holidays and Paid Time Off Days Reimbursement Programs (Gym, Tuition, etc.) Paid time off to volunteer Company-Paid Short Term Disability CANADA Full benefits package Company-paid and Voluntary Life Insurance plans Paid Holidays and Paid Time Off Days Reimbursement Programs (Gym, Tuition, etc.) Pension plan Paid parental leave Amphenol Borisch Technologies is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
08/04/2026
Full time
The Test Engineer creates/implements test procedures, programs, fixtures - with a focus on cable and wire harness assemblies - that verify that a product operates as designed and provides technical expertise in testing and product knowledge. Essential Responsibilities: Defines, refines, and maintains processes, methods, and plans for testing products Troubleshoots and debugs electrical circuits to determine the root cause for test station and product issues Conducts product testing (with technician assistance), documents results and product issues, and drives issues to closure with design team Ensures that test plans can be easily developed and maintained Ensures proper documentation of test plans, specifications, and diagrams Ensures that all product needing testing meets established quality and functional requirements Seeks and evaluates components for use in testing Borisch products, and ensures that the best components are used based on company goals by making recommendations related to selection of core components or suppliers Interfaces with customer engineers on design and functional test issues Work with the Test Technicians to develop and maintain a positive, pro-active work environment that is focused on improving Borisch's Test Acceptance and throughput. Experience with Flying Probe or In Circuit Test Development Experience with test software development Lead as a test development resource of a project team Any other task assigned by supervisor To perform the job successfully, an individual should demonstrate the following competencies: Engineering & Design: Knowledge of practical applications of engineering and technology, able to apply principles, techniques, and procedures to manufacturing processes, knowledge of design techniques and principles involved in manufacturing Production & Processing: Knowledge of production processes, quality control, costs, and other techniques for maximizing efficiency within manufacturing. Troubleshooting & Problem Solving: Able to determine root causes of operating errors and decide what to do about them, able to use logic and reason to identify complex problems and develop solutions, able to predict how changes in operations and process flow will affect manufacturing efficiencies and quality of finished product. Training: Able to maintain training to applicable work instructions assigned per training codes The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Education/Experience: Bachelors Degree in Engineering or related technical field, or minimum 5 years successful Test experience Computer Skills: Microsoft Office, MRP/ERP, Autocad LT, and other applicable test programming. The work environment and physical demands listed below are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities. Work Environment: The noise level in the work environment is moderate. Manufacturing environment conditions encountered regularly include: work around machines with moving parts, exposure to heat, work with chemicals and substances Physical Demands: While performing the duties of the job, the employee is regularly required to sit, stand, and walk. Regularly uses vision to inspect work at a close distance. Regularly uses hands and fingers in precisely coordinated movements to grasp, manipulate, and assemble objects. Must be able to lift 30lbs. About our Company Amphenol Borisch Technologies (ABT), a division of Amphenol Corporation, is an industry leader in providing high-reliability electronic systems for Aerospace and Defense companies across the globe. ABT is focused on expanding the company's industry presence by providing customers with superior quality and service combined with advanced manufacturing capabilities. ABT is headquartered in Grand Rapids, MI and has locations in Nogales, Mexico, Mesa, AZ and London, Ontario. Benefits We Offer: At Amphenol Borisch Technologies, we provide a wide range of benefits for our permanent full-time employees. Highlights include: UNITED STATES Unique full-time work schedule that includes every other Friday off Full Medical, Dental and Prescription Drug Insurance Flexible Spending Accounts Generous 401(k) match Company-paid and Voluntary Life Insurance plans Paid Holidays and Paid Time Off Days Reimbursement Programs (Gym, Tuition, etc.) Paid time off to volunteer Company-Paid Short Term Disability CANADA Full benefits package Company-paid and Voluntary Life Insurance plans Paid Holidays and Paid Time Off Days Reimbursement Programs (Gym, Tuition, etc.) Pension plan Paid parental leave Amphenol Borisch Technologies is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
American Management Group, LLC (AMG)
Iowa City, Iowa
Job Description Position Title: Senior Microsoft Windows Field Deployment Technician As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years' experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 The hourly rate of pay for this position is $46.26 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.
08/04/2026
Full time
Job Description Position Title: Senior Microsoft Windows Field Deployment Technician As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years' experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 The hourly rate of pay for this position is $46.26 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.
Overview We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!" At Spencer's and Spirit, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all. One Team / One Goal We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. We offer a comprehensive benefits package that includes: Flexible work environment Career advancement Competitive base salary Bonus opportunity Vacation, Personal, Sick and Holiday pay Medical, Dental, Vision, Disability, Life and AD&D insurance 401k with a company match 30% merchandise discount Responsibilities Desktop Support Level 2 provides advanced technical support and troubleshooting to end users and our analyst team, ensuring the ticket queue is monitored, and all service level standards are maintained. The individual will be responsible for resolving technical issues, hardware imaging, software deployments, and system support for all patching and upgrades happening on production systems. The ideal candidate will have strong technical abilities and a passion for learning and providing exceptional customer service. User account creation and change request Designing and implementing new systems and processes for end-users Advanced troubleshooting Designing and maintaining the base image for laptops Office 365 management, primarily all Exchange and Teams admin center needs Windows update management and scheduled deployments Managing the user access process, including granting access to certain key systems Assisting desktop engineering analyst when necessary Ensuring the ticket incidents and service requests are monitored, maintaining service standards Serve as an escalation point for complex technical issues Perform root cause analysis to identify recurring issues and recommend long-term solutions Identify knowledge gaps and create technical documentation for support staff Participate in knowledge-sharing sessions and technical training initiatives Qualifications Associate degree in Computer Science, Information Technology, or two years of equivalent education and experience Excellent troubleshooting skills Basic familiarity with the configuration and maintenance of ITSM systems Technical documentation experience Experience supporting cloud-based technologies (Intune/Autopilot) Experienced with Active Directory and group management Manage Windows Patching and deployments Experience with writing command line and PowerShell scripts Creating and supporting Exchange/Outlook Local and Cloud Microsoft Teams administration tasks supporting end-users Strong support skills on all Windows OS Basic understanding of networking principles (DHCP, DNS) Experience supporting Mac OS and Jamf is preferred but not required The pay range reflects the potential base salary range for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position. Pay Range $24.50 per hour
08/04/2026
Full time
Overview We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!" At Spencer's and Spirit, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all. One Team / One Goal We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. We offer a comprehensive benefits package that includes: Flexible work environment Career advancement Competitive base salary Bonus opportunity Vacation, Personal, Sick and Holiday pay Medical, Dental, Vision, Disability, Life and AD&D insurance 401k with a company match 30% merchandise discount Responsibilities Desktop Support Level 2 provides advanced technical support and troubleshooting to end users and our analyst team, ensuring the ticket queue is monitored, and all service level standards are maintained. The individual will be responsible for resolving technical issues, hardware imaging, software deployments, and system support for all patching and upgrades happening on production systems. The ideal candidate will have strong technical abilities and a passion for learning and providing exceptional customer service. User account creation and change request Designing and implementing new systems and processes for end-users Advanced troubleshooting Designing and maintaining the base image for laptops Office 365 management, primarily all Exchange and Teams admin center needs Windows update management and scheduled deployments Managing the user access process, including granting access to certain key systems Assisting desktop engineering analyst when necessary Ensuring the ticket incidents and service requests are monitored, maintaining service standards Serve as an escalation point for complex technical issues Perform root cause analysis to identify recurring issues and recommend long-term solutions Identify knowledge gaps and create technical documentation for support staff Participate in knowledge-sharing sessions and technical training initiatives Qualifications Associate degree in Computer Science, Information Technology, or two years of equivalent education and experience Excellent troubleshooting skills Basic familiarity with the configuration and maintenance of ITSM systems Technical documentation experience Experience supporting cloud-based technologies (Intune/Autopilot) Experienced with Active Directory and group management Manage Windows Patching and deployments Experience with writing command line and PowerShell scripts Creating and supporting Exchange/Outlook Local and Cloud Microsoft Teams administration tasks supporting end-users Strong support skills on all Windows OS Basic understanding of networking principles (DHCP, DNS) Experience supporting Mac OS and Jamf is preferred but not required The pay range reflects the potential base salary range for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position. Pay Range $24.50 per hour
Job description Telecom/DC Power Technicians - Level III & IV's Strategic Direct Solutions, LLC is looking for some "Great Talent " We are currently looking for Telecom Techs with DC Power and fiber experience. We are putting together crews to meet the workload Pay Rate: Based upon Skill Set and Work History. Positions available: Urgent Needs in Pacific Northwest - Washington, Oregon & Idaho areas Technician Requirements: Ability to pull Signal, Fiber, and Power Cables, as necessary. Ability to crimp, lug, terminate, stitch and lace Cable or Fiber, desired Ability to install all types of infrastructure in Telecom Office and/or Cable Headend type environments, preferred. Ability to rack, stack and secure equipment bays/cabinets. Travel as necessary to meet project needs. (Some positions have little or No Travel) Ability to pass 5-panel drug screen and criminal background check Reliable and strong work ethics required. Lift, push, pull up to 50 lbs., if required. If you would like to be considered for one of these positions, please submit your resume, as soon as possible. Technician Requirements: Ability to pull Signal, Fiber, and Power Cables, as necessary. Ability to crimp, lug, terminate, stitch and lace Cable or Fiber, desired Ability to install all types of infrastructure in Telecom Office and/or Cable Headend type environments, preferred. Ability to rack, stack and secure equipment bays/cabinets. Travel as necessary to meet project needs. (Some positions have little or No Travel) Ability to pass 5-panel drug screen and criminal background check Reliable and strong work ethics required. Lift, push, pull up to 50 lbs., if required. If you would like to be considered for one of these positions, please submit your resume, as soon as possible.
08/04/2026
Full time
Job description Telecom/DC Power Technicians - Level III & IV's Strategic Direct Solutions, LLC is looking for some "Great Talent " We are currently looking for Telecom Techs with DC Power and fiber experience. We are putting together crews to meet the workload Pay Rate: Based upon Skill Set and Work History. Positions available: Urgent Needs in Pacific Northwest - Washington, Oregon & Idaho areas Technician Requirements: Ability to pull Signal, Fiber, and Power Cables, as necessary. Ability to crimp, lug, terminate, stitch and lace Cable or Fiber, desired Ability to install all types of infrastructure in Telecom Office and/or Cable Headend type environments, preferred. Ability to rack, stack and secure equipment bays/cabinets. Travel as necessary to meet project needs. (Some positions have little or No Travel) Ability to pass 5-panel drug screen and criminal background check Reliable and strong work ethics required. Lift, push, pull up to 50 lbs., if required. If you would like to be considered for one of these positions, please submit your resume, as soon as possible. Technician Requirements: Ability to pull Signal, Fiber, and Power Cables, as necessary. Ability to crimp, lug, terminate, stitch and lace Cable or Fiber, desired Ability to install all types of infrastructure in Telecom Office and/or Cable Headend type environments, preferred. Ability to rack, stack and secure equipment bays/cabinets. Travel as necessary to meet project needs. (Some positions have little or No Travel) Ability to pass 5-panel drug screen and criminal background check Reliable and strong work ethics required. Lift, push, pull up to 50 lbs., if required. If you would like to be considered for one of these positions, please submit your resume, as soon as possible.
Title: IT - Geek Street Technical Support 2 Client: AMD Duration: 12 Months + Extension Location: Austin, TX Job Description: THE ROLE: Our team is looking for a candidate with an interest in technology and who works well in a customer-facing role that can patiently take the time to understand an issue in order to properly document it and can comfortably navigate a PC to perform basic troubleshooting. ONSITE: This is an on-site position, as this is a hands-on technical support role. WHAT YOU'LL BE DOING: Providing first level triage and technical support to employees through tickets and in-person at the AMD Geek Street support desk. Analyzing technician (peer) workflows to identify areas of improvement and optimization. Identifying technician workflows which do not have supporting process documentation. Assisting the IT team with system provisioning and device refresh/replacements.? Documentation writing Physical and Virtual asset stockroom maintenance Supporting IT project goals Helping to set up devices or mobile accessories Communicating status updates with internal clients Ensuring that requests are being prioritized and closed in a timely manner Working alongside a senior IT technician who can assist you with any escalations and can provide guidance to advance your knowledge of IT support Learning and adhering to company policies and procedures regarding IT security and data privacy Engage in knowledge-sharing sessions and training to enhance technical skills. PREFFERED QUALIFICATIONS: Basic understanding of Windows troubleshooting. Android/iOS familiarity. Customer-oriented mindset. Ability to take clear notes to capture problems correctly A general understanding of MacOS would be helpful but is not required WHAT WOULD SET YOU APART:? PowerShell or command line (CLI) familiarity CompTIA A+ certification? Familiarity with networking concepts (DNS, LAN, WAN) WHO WE'RE LOOKING FOR: Someone who can comfortably navigate a PC to perform basic troubleshooting People who can patiently take the time to understand an issue in order to properly document it Candidates who have an interest in technology and who work well in a customer-facing role Good communication skills, both verbal and written, for assisting users and documenting issues Ability to work in a team and learn from others Patience and a customer-focused attitude to help non-technical users 2-4 years of experience requested Sudheer Paswan Sr Executive Resourcing TPI Global Solutions +1 s ;
08/04/2026
Full time
Title: IT - Geek Street Technical Support 2 Client: AMD Duration: 12 Months + Extension Location: Austin, TX Job Description: THE ROLE: Our team is looking for a candidate with an interest in technology and who works well in a customer-facing role that can patiently take the time to understand an issue in order to properly document it and can comfortably navigate a PC to perform basic troubleshooting. ONSITE: This is an on-site position, as this is a hands-on technical support role. WHAT YOU'LL BE DOING: Providing first level triage and technical support to employees through tickets and in-person at the AMD Geek Street support desk. Analyzing technician (peer) workflows to identify areas of improvement and optimization. Identifying technician workflows which do not have supporting process documentation. Assisting the IT team with system provisioning and device refresh/replacements.? Documentation writing Physical and Virtual asset stockroom maintenance Supporting IT project goals Helping to set up devices or mobile accessories Communicating status updates with internal clients Ensuring that requests are being prioritized and closed in a timely manner Working alongside a senior IT technician who can assist you with any escalations and can provide guidance to advance your knowledge of IT support Learning and adhering to company policies and procedures regarding IT security and data privacy Engage in knowledge-sharing sessions and training to enhance technical skills. PREFFERED QUALIFICATIONS: Basic understanding of Windows troubleshooting. Android/iOS familiarity. Customer-oriented mindset. Ability to take clear notes to capture problems correctly A general understanding of MacOS would be helpful but is not required WHAT WOULD SET YOU APART:? PowerShell or command line (CLI) familiarity CompTIA A+ certification? Familiarity with networking concepts (DNS, LAN, WAN) WHO WE'RE LOOKING FOR: Someone who can comfortably navigate a PC to perform basic troubleshooting People who can patiently take the time to understand an issue in order to properly document it Candidates who have an interest in technology and who work well in a customer-facing role Good communication skills, both verbal and written, for assisting users and documenting issues Ability to work in a team and learn from others Patience and a customer-focused attitude to help non-technical users 2-4 years of experience requested Sudheer Paswan Sr Executive Resourcing TPI Global Solutions +1 s ;