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Position Title: Senior Microsoft Windows Field Deployment Technician As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years' experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 Hourly rate of pay: $38.93 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.

This is where your work makes a difference. At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job-you will find purpose and pride. Where Your Purpose Accelerates Our Mission As a Senior Remote Upgrade Engineer within Baxter Care Communications, you'll help healthcare organizations maintain and modernize the communication systems that support patient care. This is where your technical expertise directly impacts system reliability, clinical workflows, and customer success. In this role, you'll assess existing customer environments, execute complex software and infrastructure upgrades, and ensure Baxter Care Communications solutions continue to operate securely and effectively. Your work will support healthcare facilities as they adopt new technologies, enhance performance, and maximize the value of their Baxter investments. Your Team The Care Communications team delivers clinical communication, workflow automation, and mobile communication solutions to healthcare organizations. The team partners closely with Product Development, Technical Support, Services, and customer IT departments to deploy and maintain solutions that enable effective communication across healthcare environments. What You'll Do Assess existing Care Communications deployments and develop upgrade plans based on software, hardware, network, and integration requirements. Execute upgrades across Windows and Linux-based platforms, application servers, databases, and proprietary Baxter hardware. Configure and validate networking components including TCP/IP, routing, switching, VLANs, wireless technologies, and security controls. Support technical integrations involving customer infrastructure, middleware, clinical systems, and third-party applications. Troubleshoot and resolve complex issues involving operating systems, databases, networks, applications, and connected devices. Perform system verification and testing activities to confirm performance, reliability, and functionality following upgrades. Develop and maintain technical documentation, upgrade procedures, and deployment standards. Contribute to process improvement initiatives that increase upgrade quality, efficiency, and consistency. What You'll Bring Bachelor's degree in engineering, Computer Science, Information Technology, or a related field, or 4+ years of equivalent experience in software, systems administration, or networking. Experience deploying, upgrading, and supporting Microsoft Windows Server environments, SQL Server, IIS, and associated enterprise systems. Experience deploying, configuring, and supporting Linux-based environments, including Kubernetes platforms. Knowledge of networking concepts including TCP/IP, IP routing, switching, VLANs, OSI model, client-server architecture, and network security. Experience configuring, troubleshooting, and supporting Windows and Linux operating systems in production environments. Experience in at least two of the following technical areas: SQL, scripting, reporting tools, or analytics platforms Networking (routing, switching, security) Enterprise hardware, storage, or server infrastructure Middleware platforms HL7 integrations Microsoft Windows Linux and Kubernetes Enterprise wireless networking Knowledge of Wi-Fi technologies and related security protocols. Ability to travel up to 25%. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $80,000 - $110,000. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

This is where your work makes a difference. At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job-you will find purpose and pride. Where Your Purpose Accelerates Our Mission As a Senior Remote Upgrade Engineer within Baxter Care Communications, you'll help healthcare organizations maintain and modernize the communication systems that support patient care. This is where your technical expertise directly impacts system reliability, clinical workflows, and customer success. In this role, you'll assess existing customer environments, execute complex software and infrastructure upgrades, and ensure Baxter Care Communications solutions continue to operate securely and effectively. Your work will support healthcare facilities as they adopt new technologies, enhance performance, and maximize the value of their Baxter investments. Your Team The Care Communications team delivers clinical communication, workflow automation, and mobile communication solutions to healthcare organizations. The team partners closely with Product Development, Technical Support, Services, and customer IT departments to deploy and maintain solutions that enable effective communication across healthcare environments. What You'll Do Assess existing Care Communications deployments and develop upgrade plans based on software, hardware, network, and integration requirements. Execute upgrades across Windows and Linux-based platforms, application servers, databases, and proprietary Baxter hardware. Configure and validate networking components including TCP/IP, routing, switching, VLANs, wireless technologies, and security controls. Support technical integrations involving customer infrastructure, middleware, clinical systems, and third-party applications. Troubleshoot and resolve complex issues involving operating systems, databases, networks, applications, and connected devices. Perform system verification and testing activities to confirm performance, reliability, and functionality following upgrades. Develop and maintain technical documentation, upgrade procedures, and deployment standards. Contribute to process improvement initiatives that increase upgrade quality, efficiency, and consistency. What You'll Bring Bachelor's degree in engineering, Computer Science, Information Technology, or a related field, or 4+ years of equivalent experience in software, systems administration, or networking. Experience deploying, upgrading, and supporting Microsoft Windows Server environments, SQL Server, IIS, and associated enterprise systems. Experience deploying, configuring, and supporting Linux-based environments, including Kubernetes platforms. Knowledge of networking concepts including TCP/IP, IP routing, switching, VLANs, OSI model, client-server architecture, and network security. Experience configuring, troubleshooting, and supporting Windows and Linux operating systems in production environments. Experience in at least two of the following technical areas: SQL, scripting, reporting tools, or analytics platforms Networking (routing, switching, security) Enterprise hardware, storage, or server infrastructure Middleware platforms HL7 integrations Microsoft Windows Linux and Kubernetes Enterprise wireless networking Knowledge of Wi-Fi technologies and related security protocols. Ability to travel up to 25%. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $80,000 - $110,000. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

This is where your work makes a difference. At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job-you will find purpose and pride. Where Your Purpose Accelerates Our Mission As a Senior Remote Upgrade Engineer within Baxter Care Communications, you'll help healthcare organizations maintain and modernize the communication systems that support patient care. This is where your technical expertise directly impacts system reliability, clinical workflows, and customer success. In this role, you'll assess existing customer environments, execute complex software and infrastructure upgrades, and ensure Baxter Care Communications solutions continue to operate securely and effectively. Your work will support healthcare facilities as they adopt new technologies, enhance performance, and maximize the value of their Baxter investments. Your Team The Care Communications team delivers clinical communication, workflow automation, and mobile communication solutions to healthcare organizations. The team partners closely with Product Development, Technical Support, Services, and customer IT departments to deploy and maintain solutions that enable effective communication across healthcare environments. What You'll Do Assess existing Care Communications deployments and develop upgrade plans based on software, hardware, network, and integration requirements. Execute upgrades across Windows and Linux-based platforms, application servers, databases, and proprietary Baxter hardware. Configure and validate networking components including TCP/IP, routing, switching, VLANs, wireless technologies, and security controls. Support technical integrations involving customer infrastructure, middleware, clinical systems, and third-party applications. Troubleshoot and resolve complex issues involving operating systems, databases, networks, applications, and connected devices. Perform system verification and testing activities to confirm performance, reliability, and functionality following upgrades. Develop and maintain technical documentation, upgrade procedures, and deployment standards. Contribute to process improvement initiatives that increase upgrade quality, efficiency, and consistency. What You'll Bring Bachelor's degree in engineering, Computer Science, Information Technology, or a related field, or 4+ years of equivalent experience in software, systems administration, or networking. Experience deploying, upgrading, and supporting Microsoft Windows Server environments, SQL Server, IIS, and associated enterprise systems. Experience deploying, configuring, and supporting Linux-based environments, including Kubernetes platforms. Knowledge of networking concepts including TCP/IP, IP routing, switching, VLANs, OSI model, client-server architecture, and network security. Experience configuring, troubleshooting, and supporting Windows and Linux operating systems in production environments. Experience in at least two of the following technical areas: SQL, scripting, reporting tools, or analytics platforms Networking (routing, switching, security) Enterprise hardware, storage, or server infrastructure Middleware platforms HL7 integrations Microsoft Windows Linux and Kubernetes Enterprise wireless networking Knowledge of Wi-Fi technologies and related security protocols. Ability to travel up to 25%. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $80,000 - $110,000. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

This is where your work makes a difference. At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job-you will find purpose and pride. Where Your Purpose Accelerates Our Mission As a Senior Remote Upgrade Engineer within Baxter Care Communications, you'll help healthcare organizations maintain and modernize the communication systems that support patient care. This is where your technical expertise directly impacts system reliability, clinical workflows, and customer success. In this role, you'll assess existing customer environments, execute complex software and infrastructure upgrades, and ensure Baxter Care Communications solutions continue to operate securely and effectively. Your work will support healthcare facilities as they adopt new technologies, enhance performance, and maximize the value of their Baxter investments. Your Team The Care Communications team delivers clinical communication, workflow automation, and mobile communication solutions to healthcare organizations. The team partners closely with Product Development, Technical Support, Services, and customer IT departments to deploy and maintain solutions that enable effective communication across healthcare environments. What You'll Do Assess existing Care Communications deployments and develop upgrade plans based on software, hardware, network, and integration requirements. Execute upgrades across Windows and Linux-based platforms, application servers, databases, and proprietary Baxter hardware. Configure and validate networking components including TCP/IP, routing, switching, VLANs, wireless technologies, and security controls. Support technical integrations involving customer infrastructure, middleware, clinical systems, and third-party applications. Troubleshoot and resolve complex issues involving operating systems, databases, networks, applications, and connected devices. Perform system verification and testing activities to confirm performance, reliability, and functionality following upgrades. Develop and maintain technical documentation, upgrade procedures, and deployment standards. Contribute to process improvement initiatives that increase upgrade quality, efficiency, and consistency. What You'll Bring Bachelor's degree in engineering, Computer Science, Information Technology, or a related field, or 4+ years of equivalent experience in software, systems administration, or networking. Experience deploying, upgrading, and supporting Microsoft Windows Server environments, SQL Server, IIS, and associated enterprise systems. Experience deploying, configuring, and supporting Linux-based environments, including Kubernetes platforms. Knowledge of networking concepts including TCP/IP, IP routing, switching, VLANs, OSI model, client-server architecture, and network security. Experience configuring, troubleshooting, and supporting Windows and Linux operating systems in production environments. Experience in at least two of the following technical areas: SQL, scripting, reporting tools, or analytics platforms Networking (routing, switching, security) Enterprise hardware, storage, or server infrastructure Middleware platforms HL7 integrations Microsoft Windows Linux and Kubernetes Enterprise wireless networking Knowledge of Wi-Fi technologies and related security protocols. Ability to travel up to 25%. We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $80,000 - $110,000. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. US Benefits at Baxter (except for Puerto Rico) This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits Baxter Equal Employment Opportunity Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your Rights: Workplace Discrimination is Illegal Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information. Recruitment Fraud Notice Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

Title Systems Administrator Department Information Technology (IT) Reports to Information Technology Manager SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including - Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in Rochester, RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join the RPO team! Position Overview Rochester Precision Optics LLC. (RPO) is seeking an experienced Systems Administrator to support the day-to-day operation, stability, and continuous improvement of our enterprise infrastructure supporting approximately 300 users across both corporate and manufacturing operations. Our environment relies on someone who can confidently administer Windows Server, Active Directory, virtualization, and Microsoft 365 while also supporting the network infrastructure that connects it all. The ideal candidate has a strong systems administration foundation with hands-on experience supporting enterprise networking, including switches, firewalls, VLANs, VPNs, and wireless technologies. Working closely with the IT Manager, you'll play a key role in maintaining a secure, reliable, and high-performing IT environment while contributing to infrastructure modernization, cybersecurity initiatives, and strategic technology projects. This is an opportunity for someone who enjoys solving complex infrastructure challenges, takes ownership of their work, and wants to make a measurable impact across the organization. Key Responsibilities: Systems Administration & Infrastructure Management Administer and maintain Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and core Microsoft infrastructure services. Support VMware or Hyper-V virtualization environments, server resources, storage systems, and enterprise backup solutions. Perform system maintenance including patching, upgrades, configuration changes, and troubleshooting. Support Microsoft 365 services including Exchange Online, Teams, and Entra ID. Maintain infrastructure documentation, system standards, and technical procedures. Network Infrastructure Support Support enterprise network infrastructure including switches, firewalls, VPNs, and wireless networks. Troubleshoot VLANs, routing, subnetting, network connectivity, and security controls. Assist with network upgrades, infrastructure expansion projects, and technology improvements. Support network-connected systems including VoIP, security systems, and other enterprise technologies. Security & Operational Support Assist with infrastructure security initiatives, including system hardening, vulnerability remediation, and cybersecurity best practices. Assist with compliance initiatives related to NIST 800-171 and CMMC 2.0. Serve as a Tier II/Tier III escalation resource for complex systems and infrastructure issues. Partner with the IT Manager on infrastructure projects, technology improvements, and long-term planning. Knowledge, Skills, and Abilities: Bachelor's degree in information technology, Computer Science, or a related field preferred, or equivalent combination of education and hands-on experience. 4+ years of experience supporting enterprise IT infrastructure in a Systems Administrator, Infrastructure Administrator, Network Administrator, or similar role. Strong experience administering Windows Server environments, Active Directory, Group Policy, DNS, and DHCP. Experience supporting Microsoft 365 environments, including Exchange Online, Teams, and Entra ID. Experience supporting virtualization platforms such as VMware or Hyper-V. Experience administering and troubleshooting enterprise network infrastructure, including switches, VLANs, firewalls, VPNs, and wireless technologies. Experience supporting enterprise backup solutions, such as Veeam, and disaster recovery. Familiarity with endpoint management, software deployment, and security tools. Strong troubleshooting and problem-solving skills with the ability to independently diagnose and resolve complex technical issues. Ability to effectively communicate technical information and collaborate with both technical and non-technical teams. Preferred Qualifications Experience with cybersecurity frameworks or compliance requirements such as NIST 800-171 or CMMC. Experience with Microsoft Intune, Endpoint Central, or similar endpoint management platforms. PowerShell scripting or automation experience. Experience supporting ERP systems, SQL Server environments, or other business-critical applications. Industry certifications such as Network+, Security+, Microsoft, VMware, or Cisco certifications are a plus! Additional Requirements: Pursuant to ITAR, EAR, and other export compliance laws and regulations, applicants for this position must be U.S. Persons as defined by U.S. law, i.e., U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty. Compensation & Benefits: Competitive compensation package linked to your experience and performance. 401(k) with company match and Tuition Reimbursement opportunities. Health, dental, vision, HSA, & life insurance. Paid time off including vacation, sick time, and 11 paid company holidays Work Requirements & Physical Demands: This is an on-site, hands-on IT role supporting both corporate office and manufacturing operations. The Systems Administrator will work in a collaborative environment where technology directly supports critical business and production processes. The role requires regular interaction with computer systems, servers, network equipment, and end-user technology across the organization. Occasional movement throughout the facility may be required to support infrastructure, troubleshoot equipment, and assist with technology deployments. Physical requirements may include: Ability to sit, stand, and work at a computer for extended periods. Ability to walk throughout office and manufacturing areas. Ability to lift, carry, and install IT equipment such as computers, monitors, networking equipment, and related hardware (typically up to 50 lbs.). Ability to work in both office and manufacturing environments while following applicable safety requirements. Occasional after-hours support may be required for scheduled maintenance, upgrades, or critical infrastructure issues. Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Race/Gender/Disability/Veteran In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete This is a full-time, on-site position based at our West Henrietta, NY facility. The standard work schedule is Monday through Friday, 7:00 AM to 3:30 PM. Participation in an occasional rotating on-call schedule is required to provide after-hours support for critical infrastructure issues, planned maintenance, and emergency response as needed. Compensation details: 0 Yearly Salary PIbc2cfe6-

Network & Desktop Field Engineer Network & Desktop Field Engineer Position Overview This highly mobile, customer-facing role requires an adaptable IT professional capable of managing both physical hardware and cloud environments. The primary objective is to minimize client downtime while maintaining excellent communication and adhering strictly to travel and service schedules. The Network & Desktop Field Engineer will act as the primary, hands-on technical point of contact across various regional or national client sites. Requiring extensive weekly travel, this role combines "white-glove" customer service with advanced troubleshooting across hardware, software, user identity, and network infrastructure. Network & Desktop Field Engineer Core Responsibilities Onsite Hardware & Infrastructure SupportProvide break-fix support for desktops, laptops, printers, and peripheral devices across client sites. Provision, image, and deploy new hardware using modern endpoint management tools. Perform physical network deployment, including the installation, organization, and securing of network racking and network hardware. Run, terminate, test, and label copper and fiber network cabling according to industry standards. Troubleshoot and configure critical network devices like routers and switches to maintain local site connectivity. Perform routine data center and network tasks, including rack/stack, cable management, and escorting third-party vendors. Conduct periodic physical hardware audits and maintain accurate local inventory records. Cloud Identity & Device ManagementManage and administer user identities, access, and permissions in Active Directory and Azure Active Directory (Entra ID). Enroll, configure, and secure endpoints utilizing Microsoft Intune. Troubleshoot Exchange and Microsoft 365 application issues (e.g., Outlook connectivity, Teams, and OneDrive). Ensure device compliance, configure policies, and support OS troubleshooting for Windows environments. Travel, Logistics & Service ManagementExecute extensive weekly travel (driving or flying) to client sites and branch offices based on dispatch requirements. Track and manage all incidents, service requests, and hardware replacements using ITSM platforms like ServiceNow or Jira. Ensure all on-site work adheres to defined Service Level Agreements (SLAs), company security policies, and compliance standards. Create and update technical documentation, trip reports, and service logs. Network & Desktop Field Engineer Qualifications & RequirementsCertifications: CompTIA A+ and relevant Microsoft Certifications (e.g., Modern Desktop Administrator Associate, MCSA, or MCSE) are required. CCNA, Network+, and other network certifications are not required but are a major plus. Experience: 3-5 years of proven, hands-on experience in desktop field support, network deployment, or a related endpoint engineering role. Technical Skills: Advanced proficiency in Windows OS troubleshooting (Windows 10/11). Deep working knowledge of Active Directory, Group Policy, and Intune. Strong foundational knowledge of network infrastructure including DHCP IP assignment, DNS, VPN, Wi-Fi, subnet masks, and VLAN configuration. Soft Skills: Exceptional problem-solving skills, the ability to work independently without direct supervision, and the stamina to manage a demanding weekly travel schedule. Physical/Logistical: Must have a valid driver's license, the ability to lift up to 50 lbs, and a reliable, ready-to-travel status.

Senior Microsoft Windows Field Deployment Technician As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years' experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 The hourly rate of pay for this position is $22.34 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.

Job Title: Desktop Support Technician (Field & Onsite Support) Overview / Summary We are seeking a hands-on Desktop Support Technician to provide front-line onsite support for healthcare staff and end users. This role requires a customer-service-focused professional who is patient, reliable, and enjoys solving end-user issues while supporting devices, equipment, and day-to-day IT operations. The position is highly visible and requires working directly with users in a healthcare environment. Key Responsibilities Provide onsite desktop and field support for hospital staff and end users. Troubleshoot laptops, desktops, monitors, printers, scanners, peripherals, and other equipment. Support Windows operating systems, standard business applications, and end-user software issues. Assist with password resets, account access, basic Microsoft 365 support, and connectivity issues. Set up, move, install, and configure devices and workstations. Respond to walk-up, ticket-based, and onsite support requests. Document tickets, troubleshooting steps, and resolution details accurately. Escalate network, systems, server, or advanced infrastructure issues when needed. Work closely with network-focused and systems/Microsoft 365-focused team members. Participate in weekend or on-call rotation as needed. Adapt as the support model expands toward a 24/7 healthcare operations environment. Required Qualifications Experience providing desktop, field, or onsite IT support. Strong troubleshooting skills for Windows desktops/laptops, printers, peripherals, and standard applications. Experience supporting end users in person, over the phone, and through a ticketing system. Basic understanding of Microsoft 365, Outlook, Teams, password resets, and user access support. Ability to lift, move, connect, and set up IT equipment as needed. Strong communication and customer-service skills. Professional, patient, and calm when supporting users. Ability to work onsite and provide face-to-face user support. Reliable, flexible, and willing to assist wherever needed. Preferred Qualifications Experience supporting healthcare, hospital, clinical, or 24/7 operational environments. Familiarity with ticketing systems such as ServiceNow, Jira, Remedy, or similar tools. Experience with imaging, device deployment, hardware refreshes, and new site setup. Basic networking knowledge, including connectivity, cabling, and wireless troubleshooting. CompTIA A+, Network+, or similar certification preferred but not required. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Position Title: Senior Microsoft Windows Field Deployment Technician As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years' experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan Pay: $46.26/hr We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.

Senior Systems Engineer - Collaboration We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. A Career that Empowers You to Build Your Future The Senior Collaboration Engineer is responsible for the planning, implementation, administration, and support of diverse enterprise collaboration platforms, which serve over 12,000 geographically distributed endpoints (Windows, macOS, iOS, Android, and other devices). This role combines advanced systems engineering expertise with deep knowledge of collaboration tools to ensure seamless communication, security, and productivity for the enterprise. The Senior Collaboration Engineer will serve as a technical leader, mentor, and subject matter expert for collaboration services. Your Responsibilities on the Team Lead the deployment, configuration, management, and ongoing optimization of enterprise messaging and collaboration platforms, including Microsoft Teams, Microsoft Exchange Online, Purview, SharePoint, One Drive, Zoom, Box, and other collaboration tools. Apply expertise across Microsoft 365 to maintain scalable solutions, resolve complex technical challenges, and drive continuous improvement across the collaboration ecosystem. Provide day-to-day administration, proactive troubleshooting, and lifecycle maintenance of Microsoft 365 applications, ensuring optimal performance and user experience. Ensure high availability, performance, regulatory compliance, and security across all collaboration systems, aligning with enterprise standards and audit requirements. Lead integration projects with IT and business stakeholders to streamline communication workflows, reduce friction, and enable seamless cross-platform collaboration. Develop and maintain comprehensive system documentation, runbooks, standard operating procedures, and engineering best practices. Administer and maintain on-premises Active Directory environments, including user and group management, Group Policy Objects (GPOs), organizational unit (OU) structures, and domain trust configurations. Manage and optimize Azure Active Directory (Entra ID), including hybrid identity configurations, Conditional Access policies, role-based access control (RBAC), and integration with Microsoft 365 services. Oversee directory synchronization processes (Azure AD Connect / Entra Connect), ensuring clean, consistent identity data on-premises AD and cloud environments. Support identity governance initiatives including access reviews, privileged identity management (PIM), and lifecycle workflows for joiner, mover, and leaver processes. Troubleshoot and resolve complex identity and authentication issues, including SSO, MFA, and federation challenges across hybrid environments. Serve as the primary administrator and subject matter expert for enterprise AI tools, including Claude (Anthropic) and ChatGPT Enterprise, overseeing licensing, configuration, user provisioning, and policy management. Partner with network engineering, application teams, security, and business units to design and implement solutions aligned with corporate objectives and enterprise architecture standards. Translate complex business requirements into scalable, reliable technical solutions, applying industry best practices and creative problem-solving. Mentor and coach junior engineers and technical staff on collaboration platforms, Active Directory, M365, and systems engineering best practices, fostering a culture of continuous learning. Serve as a senior technical resource for project planning, platform integrations, and high-priority troubleshooting escalations. Research and evaluate emerging technologies across collaboration, AI, identity, and endpoint management; present findings and strategic recommendations to leadership. Requirements Bachelor's degree in Computer Science, Information Technology, or related field. 7+ years of experience in systems engineering, enterprise environments, and collaboration platform administration. Proven hands-on experience administering Microsoft 365 environments, including Microsoft Teams, Exchange Online, SharePoint Online, Purview, Slack, Zoom, Box and ChatGPT Enterprise. Relevant certifications are a plus: Microsoft 365 Certified (Fundamentals or Administrator Expert), Azure Administrator (AZ-104), MCSE, AWS Cloud Administration, or equivalent. Strong troubleshooting and problem-solving skills. Ability to collaborate effectively across teams and with external vendors. Excellent communication and interpersonal skills. Ability to manage multiple projects and priorities in a dynamic, fast-paced environment. High level of professionalism, exhibiting thoroughness and follow-up with vendors, contractors, associates, VIPs, and Executives. Strong organizational skills with the ability to balance and prioritize multiple workstreams under pressure in a team-oriented environment. Some travel may be required for conferences and vendor meetings. Strong working knowledge of Active Directory (on-premises and Azure AD / Entra ID), including GPO management, OU structures, hybrid identity, Conditional Access policies, and Azure AD Connect synchronization. Experience administering enterprise AI tools, with a specific focus on Claude (Anthropic) - including workspace configuration, user provisioning, data handling policies, access governance, and acceptable use enforcement. Experience with ChatGPT Enterprise is also a plus Physical & Office/Site Presence Requirements: Regular, in-person attendance at the Lennar office during regular work hours is an essential function of this job. This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary. Some travel may be required for conferences and vendor engagements. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Duration: Full-time Clearance Required: Active Top Secret clearance Certification Required: IAT Level III Certification; One or more of the Computing Environment (CE) Certifications Description: The Systems Engineer Lead is responsible for the design, administration, optimization, and security of enterprise server infrastructure supporting mission-critical academic, defense, and research operations. This role leads server engineering initiatives across physical, virtual, and cloud-connected environments while ensuring high availability, scalability, performance, and cybersecurity compliance. The ideal candidate will possess deep expertise in Windows Server administration, virtualization, enterprise storage, identity integration with Microsoft Entra ID, and enterprise cloud platforms including Microsoft 365 or Office 365 within highly regulated environments. Key Responsibilities: Lead the architecture, deployment, and maintenance of enterprise server infrastructure. Administer and support: Windows Server environments Virtualized infrastructure Hybrid cloud-connected systems Enterprise messaging and collaboration services Manage and support: Microsoft 365 Office 365 Exchange Online Teams SharePoint Online OneDrive administration Manage identity and access integration using: Active Directory Microsoft Entra ID Group Policy Conditional Access Multi-Factor Authentication (MFA) Oversee server lifecycle management including: Provisioning Patching Hardening Monitoring Backup and disaster recovery Maintain high-availability systems and ensure maximum uptime for critical services. Configure and manage virtualization platforms such as: VMware Hyper-V Nutanix Support enterprise storage and backup infrastructure. Implement cybersecurity best practices including: Server hardening Vulnerability remediation Access control management Audit compliance Monitor infrastructure performance and troubleshoot complex server-side issues. Develop automation scripts using PowerShell and enterprise automation tools. Support data center operations, maintenance windows, and infrastructure upgrades. Collaborate with cybersecurity, networking, and application teams on infrastructure initiatives. Create and maintain technical documentation, SOPs, and disaster recovery plans. Lead junior engineers and infrastructure modernization projects. Required Qualifications Bachelor's degree in information technology, Computer Science, Engineering, or related field. 10+ years of enterprise server administration or systems engineering experience. Strong expertise with: Windows Server Active Directory Microsoft Entra ID Microsoft 365 Office 365 VMware or Hyper-V Experience with: Exchange Online SharePoint Online Teams Administration DNS, DHCP, Group Policy Server virtualization Enterprise backup systems Storage infrastructure Patch management systems Knowledge of cybersecurity frameworks, DISA STIGs, and server hardening standards. Strong PowerShell scripting and automation experience. Strong troubleshooting and infrastructure optimization skills.

Genesis10 is currently seeking an IT Technician for a contract position with a Major Energy Company located in Oklahoma City, OK. This is a 6 month contract opportunity. This role is responsible for monitoring information technology systems, managing incidents, and addressing service requests. The ideal candidate will manage IT assets, triage end-user technology issues, and support the complete lifecycle of hardware assets using tools like ServiceNow and Power BI. Responsibilities: Monitor multiple information technology systems and perform incident management and/or address service requests Manage IT assets per defined processes Utilize ServiceNow and Power BI reports to monitor IT asset health and identify lost or missing assets Monitor and maintain physical inventory in stock rooms and warehouses Prepare and track shipments to remote sites Assist with asset issues that escalate beyond the status of an incident Schedule and coordinate warranty work for desktops and laptops Prepare out-of-date equipment for recycling and support the end-user technology asset lifecycle Receive incoming IT equipment from vendors and prepare for deployment Perform basic application and infrastructure monitoring functions Create, route, and resolve ServiceNow incident tickets Triage and diagnose end-user technology issues Assist on facilities projects that require infrastructure technology and support other IT teams with field projects Perform imaging tasks for new and/or restored desktops and laptops Requirements: 1-3 years of relevant experience Working knowledge of computer hardware, networking, and communications Experience with desktop/laptop hardware, operating systems, and Microsoft Office suite Understanding of IP networking, event monitoring, logging, and data collection techniques Knowledge of virtualization technologies and Windows desktop operating systems Familiarity with Windows servers, Linux operating systems, and CISCO switching/routing Experience with incident handling, escalation, and ticketing systems such as ServiceNow Demonstrated ability working with data reporting tools such as Excel Ability to identify, research, and analyze system hardware problems and perform system evaluations Strong customer service skills with the ability to interact with client calls and respond to IT requests Demonstrated ability to interact, guide, and communicate effectively with all stakeholders Must have an applicable driver's license Pay range: $19.40 - $25.00 per hour, depending on years of experience and overall fit for the position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Winner of the Best and Brightest Companies to Work for in Boston and in the Nation by the National Association for Business Resources (NABR) for the third consecutive year. Help Build Quality That Matters At Healthcare Financial, Inc. (HFI), we're relentless advocates for individuals, their families, and our communities. Our technology solutions support critical healthcare and government programs that help people access the benefits they need. We're looking for an IT QA Specialist who is passionate about quality, enjoys solving complex technical challenges, and takes pride in ensuring software performs as expected before it reaches production. If you thrive in a collaborative environment where your work directly impacts business operations and customer experience, we'd like to hear from you. What You'll Do As an IT QA Specialist, you'll play a key role in ensuring the quality, reliability, and integrity of our applications, system integrations, and data. Working alongside developers, business analysts, and project teams, you'll identify issues early, validate solutions, and help deliver high-quality software releases. Key Responsibilities Design and execute comprehensive manual and automated test plans, test cases, and test scripts. Perform functional, regression, integration, database, negative, and user acceptance testing. Validate software functionality, data accuracy, and system performance against business requirements. Identify, document, prioritize, and track software defects through resolution. Investigate application issues, analyze logs, configurations, and database results to determine root causes. Verify defect fixes and ensure issues are resolved before production deployment. Collaborate with developers, project managers, and business stakeholders throughout the Software Development Life Cycle (SDLC). Participate in requirements and design reviews to identify quality risks early in the development process. Support software releases and production deployments through testing and validation activities. Develop and maintain SQL queries, stored procedures, triggers, and views to support testing and data validation. Assist with production support, system maintenance, and application enhancements. Continuously improve testing processes, automation, and quality standards. Stay current on emerging QA tools, methodologies, and industry best practices. What You Bring Minimum Qualifications Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field-or equivalent combination of education and experience. 3-5 years of software quality assurance or software testing experience. Experience performing both manual and automated software testing. Strong SQL skills with experience validating database-driven applications. Experience with defect tracking and test management tools. Working knowledge of Java or Python. Experience working in Linux and Microsoft Windows environments. Understanding of the Software Development Life Cycle (SDLC) and Agile development practices. Experience with automated testing frameworks and reusable test automation. Strong troubleshooting, debugging, and analytical problem-solving skills. Excellent organizational, communication, and collaboration skills. Ability to manage multiple priorities while maintaining exceptional attention to detail. Experience supporting healthcare or other highly regulated industries. Experience with CI/CD pipelines and release management processes. Exposure to production support, application remediation, or software development. Experience testing APIs, system integrations, and ETL/data workflows. Why Join HFI? At HFI, your work has purpose. You'll collaborate with talented professionals in an environment that values innovation, teamwork, continuous improvement, and professional growth. We invest in our employees and provide opportunities to expand your technical expertise while helping deliver technology that makes a meaningful difference. What We Offer Competitive salary Comprehensive medical, dental, and vision benefits Generous Paid Time Off (PTO) 401(k) with company match Remote/Hybrid work environment Professional development and training opportunities Collaborative and supportive team culture Ready to Make an Impact? If you're passionate about software quality, enjoy solving technical challenges, and want to be part of a team that values excellence and continuous improvement, we encourage you to apply. At this time, HFI will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). Our Massachusetts based annual salary for this role ranges from $85,000-$100,000. The salary range does not reflect total compensation which includes base salary, benefits and other options. EEO Statement HFI is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. HFI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. HFI will not tolerate discrimination or harassment based on any of these characteristics. HFI encourages applicants of all ages.

Position Title: Senior Microsoft Windows Field Deployment Technician As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years' experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 Hourly rate of pay: $46.26 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify. Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.

Job Description: Location: This is a hybrid role based out of our client's office in Centennial, CO. Hybrid requires onsite work Monday and Tuesday and allows for remote work Wednesday, Thursday, and Friday. JOB DESCRIPTION We are seeking a Software Developer II/III to join our team in Centennial, CO in a contract-to-hire capacity. This role is ideal for a skilled software engineer who enjoys solving complex technical challenges, modernizing legacy applications, and delivering high-quality desktop software solutions. The successful candidate will design, develop, and maintain business-critical applications using Microsoft technologies while collaborating with product owners, software developers, QA analysts, and business stakeholders. In addition to strong technical skills, this individual will be comfortable leveraging modern AI-assisted development tools to improve code quality, development efficiency, and team productivity. The role also includes mentoring team members, contributing to technical direction, and helping drive continuous improvement across our engineering practices. This team develops software used by engineers, architects, designers, and construction professionals to analyze and specify structural building solutions. This role offers the opportunity to work on challenging technical problems involving engineering calculations, geometric modeling, visualization, and software modernization. Job Responsibilities Software Engineering Delivery Design, develop, test, and maintain desktop software solutions aligned to business requirements and architectural standards. Deliver scalable, high-performance, cost-effective, and secure solutions using modern engineering practices. Participate in full SDLC activities including requirements clarification, solution design, implementation, testing, deployment, and support. Modern Engineering Practices Leverage modern development tools and practices, including AI-assisted coding tools (GitHub Copilot, LLM-based coding assistants), to improve quality, test coverage, and delivery efficiency. Help establish practical standards for responsible AI usage, including output validation, secure coding practices, and appropriate engineering oversight. Identify opportunities to improve developer productivity, documentation quality, and code maintainability through automation and AI-assisted workflows. Technical Leadership and Collaboration Provide technical guidance to peers and mentor junior developers. Conduct code reviews and enforce coding standards, testing standards, and best practices. Collaborate effectively with product owners, analysts, and business stakeholders to translate requirements into robust technical solutions. Communicate technical concepts and tradeoffs clearly to technical and non-technical audiences. Legacy Support and Modernization Support and enhance legacy applications while defining incremental modernization paths. Troubleshoot and resolve complex production issues using strong analytical and problem-solving skills. Evaluate tools, frameworks, and patterns that improve reliability, developer experience, and delivery outcomes. Participate in long-term modernization efforts that improve maintainability, security, performance, and developer productivity while preserving critical business functionality. Qualifications Education Bachelor's degree (or higher) in Computer Science, Engineering, or a related field. Experience 5+ years of relevant software development experience, or an equivalent combination of education and professional experience. Demonstrated experience delivering production-grade applications using the Microsoft technology stack. Required Qualifications Proficiency in .NET development using C#, QL Server, and Windows-based application development, with experience supporting both desktop and web-based applications. Experience with Azure DevOps for source control and CI/CD pipelines. Experience performing code reviews and enforcing coding standards and best practices. Strong troubleshooting and defect resolution skills. Strong communication (written and verbal) and interpersonal skills. Experience working in Agile development environments. Ability to manage multiple priorities and deadlines effectively. Self-starter with a growth mindset and commitment to continuous learning. Experience developing software that creates, manipulates, analyzes, or visualizes 2D or 3D geometric models. Strong mathematics background. AI-Focused Preferred Qualifications Hands-on experience using AI coding assistants in professional software development workflows. Experience integrating AI-enabled capabilities into applications (for example: summarization, extraction, search, or conversational workflows) using enterprise-approved services. Familiarity with prompt design, output evaluation, and practical safeguards for secure, responsible use of generative AI in software delivery. Experience improving engineering throughput using AI-assisted approaches to coding, testing, documentation, or debugging. Additional Preferred Qualifications Academic instruction or background in structural/civil engineering. Exposure to engineering analysis software, construction drawings, and/or layout design. Exposure to 3D graphics engines such as DirectX, OpenGL, or similar tools. Experience with C/C++ development. Pay Range: $60.00 - $65.00 per hour, depending upon experience. Health & Medical Benefits, 401K, Employee Assistance Program, and Sick Time applicable by state.

Position Title: Senior Microsoft Windows Field Deployment Technician As a Senior Microsoft Windows Field Deployment Technician on our project, you'll work with a team of onsite technicians supporting the VA's EHR deployment and training project and assist with oversight of workload. In this role you will be deploying, imaging, and setting up equipment (PCs, Laptops, Docking Stations, Monitors, Printers, Scanners, and Network Connections) around the VA medical center campus as well as offsite training centers. This role combines strong technical skills with an emphasis on delivering a high level of customer service. You will be responsible for unboxing, setting up, installing, configuring, removing equipment, re-packaging hardware for shipment, and with limited supervision. This role will also require setup of equipment at various training sites, verifying each computer has the most current VA computer image, computer is available for scheduled security scans and update, Active Directory assignment for training use, configure network connectivity in the training room, and computer peripherals are installed at each training seat. You will be managing inventory and network connectivity at each training site and ensuring connectivity during all training sessions. This position is located onsite at Veterans' Administration Medical Centers and offsite training locations with daytime hours and may require evening hours and the potential for weekend hours. The staff may be required to travel to other sites outside of the metropolitan area throughout the week. You Have: 5 years' experience in imaging, installing computer equipment and managing teams of technical staff Must be able to unpack/re-pack, move, and install pallets of IT equipment with each item weighing up to 50 pounds with no restrictions Must have personal transportation available during work hours Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets Will frequently need to be able to push carts carrying equipment Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills Experience with conducting routine system administration tasks and logging data in system admin logs Experience with maintaining troubleshooting a wide variety of systems and networks, including high availability systems Knowledge of debugging protocols and processes and the ability to work independently while providing excellent customer service Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 5 total years of experience; or 13 total years of experience in lieu of a degree Nice If You Have: Experience with the ServiceNow ticketing system a plus Experience with the VA Public Trust clearance Experience with Microsoft windows desktop deployments Experience as IT helpdesk Tier 1 or 2 Hourly rate of pay: $22.34 Benefits: PTO, Medical/Dental/Vision plan, Life and AD&D insurance, 401K Plan We are an Equal Opportunity Employer: We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, genetic information or any other characteristics protected by law. This organization participates in E-Verify.

About Bering Straits Native Corporation Bering Straits Native Corporation (BSNC) was formed as a result of the Alaska Native Claims Settlement Act (ANCSA) in 1972. BSNC became the regional Alaska Native Corporation (ANC) for the Bering Strait region, which encompasses the majority of the Seward Peninsula and the coastal lands of eastern Norton Sound. This is one of the most culturally diverse regions in the state. Three distinct Native languages are spoken: St. Lawrence Island Yupik, Central Yup'ik, and Inupiaq. About this position: IT Systems Administrator in Anchorage, AK The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via email or phone within ten business days regarding application status. This position is located onsite in Anchorage, AK. Relocation expenses will not be an option at this time. Essential Duties & Responsibilities Configure, manage, update, and maintain servers and databases including management of server certificates Monitor and analyze server performance and health on-prem and in cloud Diagnose, troubleshoot, and document server software and hardware issues Create and implement server upgrade schedule and replacement plan Perform data backup and restore functions Create and manage user accounts, employee email accounts, groups and permissions in a hybrid on-prem and Entra ID Active Directory structure Install and configure software and security on systems/devices Maintain and integrate enterprise application systems Resolve performance issues and automate tasks as required Document all work/tasks preformed Collaborate with other departments and subsidiary companies to ensure proper support being met for daily work requirements and contractual obligations Preform system, application and security event auditing Create and manage Group Policies and Objects Manage Domain Controllers and AD Forest in Hybrid M365 environment Assist in completing IT service support tickets as necessary Required (Minimum Necessary) Qualifications Education Requirements: Bachelor's degree in computer science/related field Level of Experience Requirements: Two years of experience as a Systems Administrator, Network Administrator or similar role, or Five years of related experience as a Systems Administrator, Network Administrator or similar role Knowledge, Skills, Abilities, and Other Characteristics Thorough understanding of systems integration Experience with DNS, DHCP, WSUS, SCCM (Configuration Manager), M365 Admin stack, Intune, Azure Cloud and various other Microsoft platforms Ability to produce reports on system functions when necessary Ability to work and conduct research independently Excellent verbal and written communication skills Collaboration skills and the ability to work well with a team Ability to manage time efficiently and multi-task effectively Experience administrating SAN's and VMWARE Experience with Microsoft Azure cloud and services, including server deployment, networking, etc. Experience with web filtering software Experience administrating Cisco networking hardware (switching, telecom, wireless technologies) or similar systems Experience using/troubleshooting/deploying Windows Operating Systems and Windows Server Operating Systems and services Experience utilizing on-prem Active Directory, EntraID, and Azure via hybrid environment Experience configuring commissioning/de-commissioning Domain Controllers and Forest levels Experience troubleshooting and managing Microsoft 365 Admin Centers Experience utilizing network managed backup solutions Experience with managed antivirus/malware applications Knowledge of RAID and best practice usage Knowledge of organizational procedures and workflows - understanding how work moves through a company. Basic knowledge of relevant technologies or tools - e.g., Microsoft 365, communication platforms, or industry standard software. Knowledge of customer service practices - principles of providing quality service and managing inquiries professionally. Knowledge of data privacy and confidentiality principles - awareness of proper handling of sensitive information. Communication skills (written and verbal) - ability to convey information clearly and professionally. Time management and prioritization - balancing multiple tasks and meeting deadlines. Problem solving and critical thinking - analyzing issues and selecting appropriate solutions. Interpersonal and teamwork skills - building rapport and collaborating effectively with others. Attention to detail - producing accurate, error free work. Preferred N/A Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse and multi-line telephone system. The work described herein is primarily a modern office setting. Occasional travel may be required. Supervisory Responsibilities This position will not have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements This position is not subject to federal requirements regarding Department of Transportation "safety-sensitive" functions. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.

Job Title: Systems Engineer Location: Remote Duration: Contract - 4 months Pay Range: $68/hr. to $72/hr. (W2) Job ID: 406863 About BCforward BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. Job Description We are seeking a Systems Engineer to join our team. The ideal candidate will have strong experience in Windows systems administration, Active Directory, NTFS security, scripting, and enterprise application deployment and a proven ability to lead problem management, perform root cause analysis, and implement durable fixes. Responsibilities: Administer Windows systems, profiles, services, scheduled tasks, and NTFS file shares. Manage Active Directory objects using ADUC for users, groups, and devices. Apply least-privilege security using NTFS permissions and domain authentication best practices. Troubleshoot network access, including firewall rules and port availability. Execute root cause analysis using Event Viewer, ProcMon, Process Explorer, and environment variables. Conduct log investigations and proactive monitoring to prevent incidents. Lead problem management and drive long-term corrective actions. Support CAD application deployments and operations (e.g., NX, AutoCAD, SolidWorks, CATIA). Create install packages and scripts to automate application deployment. Use GitHub for version control and documentation maintenance. Apply development rigor across requirements, design, testing, and production release. Operate within formal change control and release management with risk mitigation. Produce technical guides and process documentation for stakeholders. Communicate effectively with stakeholders and facilitate conflict resolution. Required Skills & Qualifications: Windows administration: profiles, services, scheduled tasks, NTFS shares. Deep NTFS permissions knowledge and least-privilege security practices. Active Directory user, group, and device management using ADUC. Domain authentication and basic network troubleshooting, firewalls, and ports. Root cause analysis with Event Viewer, ProcMon, Process Explorer, and environment variables. Log investigation and proactive system monitoring experience. Problem management leadership delivering long-term fixes beyond break-fix. CAD software familiarity and deployment requirements (NX, AutoCAD, SolidWorks, CATIA). Install package creation and deployment automation scripting. Strong scripting skills in BATCH and Perl. GitHub for version control and documentation management. Lifecycle rigor across requirements, design, testing, and production deployment. Change control and release management with risk mitigation focus. Strong documentation skills for technical and process materials. Strong written and verbal communication; stakeholder engagement and conflict resolution. Self-motivated, technically curious, and improvement driven. Preferred Skills: Virtual machine management and optimization. PowerShell scripting. C, C++, or C# development experience. Group Policy Objects and Windows Server knowledge. Enterprise application packaging and deployment experience. Familiarity with structured problem management and governance practices. Bachelor's degree in a STEM field preferred or equivalent enterprise experience. Microsoft certifications: SC-300, AZ-800/AZ-801, or SC-200. Why BCforward? At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to: Competitive compensation and benefits. Opportunities for growth with global clients. A supportive, inclusive culture that values innovation and people. Exposure to cutting-edge technologies and projects. About Our Commitment BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. Interested? Apply Now! If this sounds like the right opportunity for you, please apply with your most recent resume.

Overview We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!" At Spencer's and Spirit, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all. One Team / One Goal We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. We offer a comprehensive benefits package that includes: Flexible work environment Career advancement Competitive base salary Bonus opportunity Vacation, Personal, Sick and Holiday pay Medical, Dental, Vision, Disability, Life and AD&D insurance 401k with a company match 30% merchandise discount Responsibilities Provide first level support for store level software issues, such as Trovato, Associate Profile Management, Google Chrome, Windows, etc. Troubleshoot and repair various hardware equipment, such as Dell PCs, laser printers, receipt printers, cash drawer, barcode scanner, portable data terminals, etc. Provide first level support to and monitor the installation and performance of store WAN equipment. Assist in training/troubleshooting with fellow POS Helpdesk Associates. Ensure that daily tasks are completed, and all problems are attended to in the Supervisor's absence. Possess knowledge of all store operations, from sales to managerial functions, in order to instruct stores. Perform operational functions of polling store data. Schedule, monitor and control the processing, transmission, and retrieval of store data. Assess initial problem identification and supporting field emergencies after business hours, including Store Maintenance, Asset Management, and Operational issues by placing service call to appropriate contractors, or escalating issues as necessary. Assist with projects as necessary, including major deployments. Qualifications Associate's degree (A. A.) or equivalent from two-year college or technical school, or two to four years related experience and/or training. Knowledge of Cloud-Based Management Software. Knowledge of Database software, Spreadsheet software, and Word Processing software. This includes Microsoft Office Programs. Knowledge of Networking technologies including routers, VPN, TCP/IP, VIOP, DHCP and DNS. Superior troubleshooting skills and the ability to learn on the fly. Superior telephone etiquette with the ability to communicate information in a language that is easily understood by client group. Hands-on experience diagnosing problems with PC hardware. Ability to deal effectively with all levels of associates and outside vendors. Must have leadership and training capabilities. Strong positive attitude, people-oriented and have a willingness to assume responsibility. Ability to work under pressure and work extra hours as required. The pay range reflects the potential base salary range for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position. Pay Range $21.00 - $23.00/hour