7 jobs found

Job description Join our team as an IT Support Specialist, where you'll play a key role in managing hardware and software resources and troubleshooting escalated issues across systems, integrations, and business applications. You will ensure the secure and reliable operation of technology infrastructure across our growing organization. We are seeking a detail-oriented and proactive IT professional with strong technical troubleshooting skills and the ability to support end users in a fast-paced environment. What You'll Do Provide new employee onboarding, including hardware/software provisioning, account setup, and related configuration tasks. Provide training and end-user technical support on hardware, software, proprietary systems, tools, and workflows. Manage employee offboarding processes, including disabling access, revoking credentials, and collecting company equipment. Administer the helpdesk ticketing system, troubleshooting and resolving software and hardware-related problems; provide optimal solutions in a timely manner. Manage Cybersecurity awareness training for staff. Configuration of law firm software integrations and maintenance (technical setup, ongoing support of data sync, system connectivity, and troubleshooting). Maintain system reporting infrastructure. Coordinate IT hardware and software purchases, maintain inventory records, and stay within budget. Ensure systems are secure, reliable, and compliant with HIPAA Privacy and Security Rules. Maintain compliance with organizational IT policies and standards, including data security and system integrity. Maintain antivirus software and endpoint protection. Support vendor software, including implementation, maintenance, upgrades, and troubleshooting of applications and systems. Stay up to date with advancements in technology and recommend upgrades or new solutions to improve organizational operations. Provide after-hours technical support as needed. Think critically through unexpected problems Perform other duties as assigned. Education & Experience: Associate's degree in Information Technology, Computer Science, or a related field preferred, or equivalent combination of education, certifications, and hands-on experience. 3-5 years of progressive IT experience required, preferably in IT operations, or systems administration for a small to mid-sized business. Experience working in or supporting compliance-driven environments, preferably with familiarity in HIPAA Privacy and Security Rule requirements. Experience managing third-party software vendors. Hands-on experience with custom application support. Certifications such as CompTIA A+, Security+, or related credentials are preferred but not required. Required Skills/Abilities: Proficient in troubleshooting hardware and software issues across various platforms. Ability to assemble and configure computer workstations and related technology equipment. Knowledge of database and software integration principles. Experience in implementing software solutions for process improvement. Strong communication skills to assist clients and team members effectively. Excellent organizational and multitasking abilities. Proficient in IT asset management and documentation. Strong problem-solving skills with the ability to troubleshoot unfamiliar issues and work independently in a fast-paced environment. Benefits: Paid vacation + 8 paid holidays 401(k) retirement plan with 3.5% match Medical, dental, vision, life, and supplemental insurance available Team events and a strong office culture Why Us? You could take your talents anywhere. We know that. You know that. So, let's cut to the chase - We are a Records Collection Company, set on helping our clients by expediting the life of a case. By doing so, this means more money and a faster return to a greater quality of life for clients of the firm. But, what sets us apart? Our commitment to top-tier office culture. Legal Monkeys believes to be the best records collection company in the nation. We grow as individuals, as well as a team. The Legal Monkeys team is full of quick thinkers who are willing to adapt and find the best way to achieve any task in front of them. Our Core Values: Play As A Team. By building each other up, we all get better, and - together - we get stronger. Find A Better Way. We don't know how to settle. We are always asking ourselves how to get better in everything we do. Inspire And Be Inspired. Each day, we find ourselves drawing inspiration from our teammates while giving inspiration to others. Need To Achieve. Never apologize for having high standards for yourself. We wouldn't want anything less. Thank you for considering us as a potential employer!

Job Title: System Support Analyst- SNAP/TANF Eligibility Systems Overview / Summary We are seeking an experienced System Support Analyst to provide frontline technical support for users and ensure efficient resolution of help desk-related issues in support of the Success data conversion project. In this role, you will serve as the primary point of contact for user support, diagnose software issues, resolve inquiries involving manual data manipulation, and document incidents to support ongoing business operations. The position requires close collaboration with DHS program areas and technical staff to address business and information technology needs. You will be responsible for managing support requests received through phone, email, chat, and the JIRA ticketing system, ensuring issues are properly documented, prioritized, tracked, and escalated when necessary. Success in this role requires strong communication skills, critical-thinking abilities to identify root causes, and a structured approach to incident documentation that supports future system enhancements and continuous operational improvement. Key Responsibilities Serve as the primary point of contact for users experiencing help desk-related issues. Diagnose software problems and resolve user inquiries involving manual data manipulation. Document incidents in the JIRA ticketing system, email communications, or data log spreadsheets. Support seamless business operations for the Success data conversion project. Interact with DHS program areas and technical staff regarding business and information technology needs. Receive, document, prioritize, and track support requests from phone calls, emails, and chat portals. Identify complex or recurring issues and escalate them to supervisors or managers for resolution. Communicate effectively with users, including handling user frustration and providing clear policy resolutions. Apply critical thinking skills to diagnose root causes of issues. Document incidents thoroughly to support future system enhancements. Required Qualifications Minimum 5 years of experience with automated systems for determining benefits for: SNAP TANF SNAP Employment & Training (E&T) Experience serving as the primary point of contact for help desk support issues. Experience diagnosing software problems and resolving user inquiries. Experience managing, documenting, prioritizing, and tracking support requests. Strong verbal and written communication skills. Strong critical-thinking and problem-solving skills. Advanced experience with Windows operating systems. Intermediate experience with Windows PC hardware. Preferred Qualifications Proficiency with JIRA (documented change system). Proficiency with Windows applications. Certified Professional Business Analyst (CPBA). Intermediate experience with Mainframe operating systems. Intermediate experience with Linux operating systems. Intermediate experience with SQL Server. Intermediate experience with ADABAS. Intermediate experience with Data Quality practices What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Job Title: Desktop Support Technician (Field & Onsite Support) Overview / Summary We are seeking a hands-on Desktop Support Technician to provide front-line onsite support for healthcare staff and end users. This role requires a customer-service-focused professional who is patient, reliable, and enjoys solving end-user issues while supporting devices, equipment, and day-to-day IT operations. The position is highly visible and requires working directly with users in a healthcare environment. Key Responsibilities Provide onsite desktop and field support for hospital staff and end users. Troubleshoot laptops, desktops, monitors, printers, scanners, peripherals, and other equipment. Support Windows operating systems, standard business applications, and end-user software issues. Assist with password resets, account access, basic Microsoft 365 support, and connectivity issues. Set up, move, install, and configure devices and workstations. Respond to walk-up, ticket-based, and onsite support requests. Document tickets, troubleshooting steps, and resolution details accurately. Escalate network, systems, server, or advanced infrastructure issues when needed. Work closely with network-focused and systems/Microsoft 365-focused team members. Participate in weekend or on-call rotation as needed. Adapt as the support model expands toward a 24/7 healthcare operations environment. Required Qualifications Experience providing desktop, field, or onsite IT support. Strong troubleshooting skills for Windows desktops/laptops, printers, peripherals, and standard applications. Experience supporting end users in person, over the phone, and through a ticketing system. Basic understanding of Microsoft 365, Outlook, Teams, password resets, and user access support. Ability to lift, move, connect, and set up IT equipment as needed. Strong communication and customer-service skills. Professional, patient, and calm when supporting users. Ability to work onsite and provide face-to-face user support. Reliable, flexible, and willing to assist wherever needed. Preferred Qualifications Experience supporting healthcare, hospital, clinical, or 24/7 operational environments. Familiarity with ticketing systems such as ServiceNow, Jira, Remedy, or similar tools. Experience with imaging, device deployment, hardware refreshes, and new site setup. Basic networking knowledge, including connectivity, cabling, and wireless troubleshooting. CompTIA A+, Network+, or similar certification preferred but not required. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

Job Title: Web Developer Key Responsibilities: Cloud-Native Development: Design and build robust, scalable backend services and web APIs using C# and ASP.NET Core. Desktop (Web) Development: Build and maintain cross-platform applications using .NET framework to ensure a consistent user experience across different browsers and tablets. Azure Integration: Implement cloud solutions using core Azure services, including Azure Functions (serverless), App Services, Azure SQL, Cosmos DB, and Service Bus. Backend Mastery: Proficiency in C#, ASP.NET Core, and RESTful API design. System Architecture: Develop clean, maintainable, and efficient code following modern design patterns and microservices architectures. CI/CD & DevOps: Collaborate with DevOps teams to maintain and enhance CI/CD pipelines using Azure DevOps to ensure automated, reliable deployments. Performance & Security: Optimize application performance through monitoring tools (Application Insights, Log Analytics) and implement secure coding practices (Managed Identities, Azure Key Vault). Collaboration: Participate in code reviews, technical brainstorming, and sprint planning within an Agile/Scrum environment to deliver high-quality features. Mentorship: Provide technical guidance and support to junior developers, promoting best practices in cloud development. Technical Skills : Frameworks & Languages: Strong proficiency in C# and .NET development (specifically .NET 6/7/8). Frontend : ASP.Net MVC, HTML5, CSS and Blazor (good to have). Azure Cloud: Hands-on experience with Azure ecosystem components such as Managed Identities, Azure Functions, Service Bus, and Key Vault. Database: Proficient in SQL Server, Entity Framework Core, and NoSQL databases like Cosmos DB. Tooling: Experience with Azure DevOps, Git, and unit testing frameworks (xUnit, NUnit). What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected. $LI-Onsite

Genesis10 is currently seeking a Manager, Conference & AV Technology for a direct-hire position with a leading law firm located in Washington, DC. Compensation: $124,000- $164,000/year. This role is responsible for the technical and operational support of all conference services, including audio-visual computer equipment and related activities. The Manager will oversee the conference technology asset inventory, equipment maintenance, and lead the Conference Technology team to ensure exceptional service delivery. Responsibilities: Design and implement support policy and procedures for the Conference Services team Manage and support the Conference Technology team with day-to-day tasks Work and coordinate with the Director of Administration, Receptionists, Operations, Front Desk staff, and Catering Services to ensure excellent Conference Service is provided Determine the cause of customer dissatisfaction involving conference technology and make immediate corrections Keep management informed of all equipment problems and their resolution Develop and maintain procedures governing the operation and maintenance of all Conference Technology equipment Develop baseline measurements of support activity and periodically review and re-measure Oversee the overall direction, coordination, improvement, and evaluation of Conference Technology Participate in planning, policy, and decision-making discussions involving production and system availability Continually improve technical proficiency through research and training Collaborate with other offices to ensure uniform conference technology is utilized Requirements: Bachelor's Degree in Computer Science or Information Systems; equivalent training and experience may substitute for education Minimum of five years of directly related experience, including a minimum of three years supervising others Strong background with A/V systems, network skills, and multiple video conferencing platforms (Zoom, MS Teams, WebEx, etc) Understanding of basic networking technology Advanced hands-on experience with video conferencing technologies such as Microsoft Teams, Zoom, Poly VTC endpoints, Crestron control systems, IP Protocols, Bridging services, and VoIP Strong administrative, organizational, and Microsoft Office skills Demonstrated ability to communicate persuasively, both orally and in writing Ability to provide quality client service to both internal and external contacts Ability to appropriately delegate work to others to meet deadlines and objectives Ability to lead others effectively in a team environment Ability to analyze and interpret information from a variety of sources to solve complex problems Ability to safely lift, move, and carry items weighing up to 50 lbs Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most of whom have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS We are seeking software engineer with experience in C#/.NET desktop application development, specifically using WPF front-end to design, build, and maintain high-performance applications that handle large data sets to provide a polished, intuitive user experience. This role is ideal for someone who enjoys working across the full application stack: data ingestion, processing, database, business logic, and user interface. The engineer will contribute to modernizing existing tools, improving application performance and build reusable UI-components. The ideal candidate is comfortable both working independently and collaborating with technical and non-technical users directly. DESIRED QUALIFICATIONS Experience with C# and WPF, object-oriented design following SOLID design principles. Understanding of well-known design patterns is a plus. Experience with government, defense, engineering, aerospace, data analysis or scientific environments are a plus. Hands-on experience visualizing data using LightningCharts software a bonus. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE One of the following educational requirements must be met for this position: A bachelor's degree in an associated discipline and a minimum of four years of related experience A master's degree in an associated discipline and a minimum of two years of experience A PhD in an associated discipline In addition, a Computer Scientist III must possess the following qualifications: Experience with computer-based systems and applications Programming skills in languages used for job-specific programming tasks Familiarity with the application of industry standard hardware and software design and documentation techniques Experience with systems engineering and software development lifecycles Effective oral and written communication skills Good planning/organizational skills BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Work is performed in a typical office environment with no unusual hazards. Occasional lifting (up to 20 pounds), constant sitting with occasional use of computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, and constant mental alertness are required. Travel to remote company work locations may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JSD12; JCORP12

Front Desk / Dental Treatment Coordinator (Experience Required) Company: Little Smiles Pediatric Dentistry Location: Post Falls, ID Job Type: Full-Time Schedule: 7:20a-5:15p on non surgical days and 6:15am-4:10p on surgical days Pay: $18.00 - $23.00 per hour (Depending on Experience) plus bonus potential To ensure immediate success in this role, this position requires prior dental or medical office experience with additional General Anesthesia (GA) scheduling and hospital/OR coordination workflows a bonus! We are willing to train the right person! Why Join Little Smiles Pediatric Dentistry? Do you love bringing joy to others and have a heart for helping kids smile? Come join the Little Smiles family! We've been proudly caring for children's smiles for years, focusing on bringing positive energy to every single dental visit. As part of our team, you'll be the friendly face who makes kids feel at ease the moment they walk in. Every day here is filled with fun, collaborative teamwork, and truly meaningful work! We trade the cold corporate grind for a supportive, people-first workplace culture. If you want to grow your career with a modern, expanding practice where your customer service skills are celebrated, your voice is heard, and your teammates feel like family, your chair is waiting. Key Areas of Impact & Responsibility General Anesthesia (GA) Case Management: Serve as the primary logistical anchor for our advanced sedation cases. You will handle the complex coordination, documentation, clearance tracking, and scheduling of patients into in-office GA time slots. Welcome & First Impressions: Greet and welcome new patients and their families, cultivating an exceptionally warm, reassuring, and positive first impression that removes any pediatric dental anxiety right from the start. Treatment Presentation: Masterfully coordinate and present dental treatment plans compiled by our doctors. You will walk parents through clinical needs, visual charts, and advanced sedation options clearly and compassionately. Financial & Insurance Guidance: Review financial arrangements and breakdown insurance benefits transparently. You will demystify deductibles, maximize co-pays, secure pre-authorizations for GA cases, and establish flexible financial options. Patient Advocate & Guide: Answer detailed questions, troubleshoot parent concerns, and help families feel completely safe, informed, and confident about moving forward with their child's specialized treatment plan. Scheduling & Records Management: Schedule follow-up clinical appointments and maintain pristine, accurate patient medical/dental records inside our practice management database to keep our fast-paced daily flow running flawlessly. What You'll Bring to the Chair (Qualifications) Healthcare Experience: Minimum of 1 year of front office, treatment presentation, or surgical scheduling experience within a dental or medical practice setting ( required ). GA Coordination Fluency: Direct, proven experience managing General Anesthesia (GA) scheduling, hospital OR block time, or surgical clearance workflows ( required ). Financial Fluency: Strong background navigating insurance break-downs, processing payments, and configuring financial ledgers. High-Volume Capability: High-energy operational capacity to thrive in a fast-paced, collaborative clinical workspace. Schedule Reliability: Ability to work our full-time hours starting at 6:50 AM consistently at our Post Falls clinic. Safety & Compliance: This position is safety-sensitive; a routine pre-employment drug screen is required. We strictly adhere to all CDC, OSHA, and ADA safety guidelines. Perks & Benefits That Scale With You Competitive Wages: $18.00 - $23.00 per hour base rate (negotiable based on your specific industry experience) plus bonus potential . Time to Recharge: Accrual-based Paid Time Off (PTO) + 6 Paid Holidays each year. Comprehensive Healthcare: Choose from 5 distinct Medical plans to fit your lifestyle, plus full Dental and Vision coverage. Retirement Security: 401(k) plan featuring a generous Company Match to secure your future. Financial Protection: Life Insurance, Short-Term Disability, and Long-Term Disability policies. Total Support: Access to our specialized Team Member Assistance Program (EAP) for you and your immediate family. Extra Perks: Fun employee recognition initiatives, corporate cell phone plan discounts, and employee discounts on team dental services. Career Growth: Clear opportunities for professional advancement as we grow-we love to promote from within! Ready to Help Little Ones Smile Big? If you are an articulate, highly organized treatment coordinator who excels at managing complex general anesthesia cases and building immediate relationships with families, don't wait. Apply today to join the dream team at Little Smiles Pediatric Dentistry! This is a safety-sensitive role and requires passing a drug screen. We follow CDC, OSHA, and ADA guidelines to ensure a safe environment. Little Smiles Pediatric Dentistry is a proud affiliate of Bluetree Dental, an organization dedicated to changing lives and dentistry. With partners across multiple states, Bluetree focuses on pediatric dentistry, orthodontics, and general dentistry. Bluetree's Mission and Vision: Mission: To give people something to smile about, today, and tomorrow. Vision: Changing lives, changing dentistry. Core Values That Guide Us: Caring: Prioritize the needs of patients, team members, and practices. Creative: Foster innovation and explore better ways to enhance dental care. Credible: Build trust through experience, education, authenticity, and unwavering commitment. Commitment: Stay dedicated to our values, mission, and vision. Equal Opportunity Employer: We are an Equal Opportunity Employer, fostering a diverse and inclusive workplace. All applicants will be considered for employment without regard to race, religion, color, gender, sexual orientation, national origin, marital or veteran status, medical condition, disability, or any other status protected by law. The pay range for this role is: 18 - 23 USD per hour(Little Smiles Pediatric Dentistry - Post Falls) Compensation details: 18-23 Hourly Wage PI64c0d63ab56e-2317