Staffing Pros, a division of VETS Inc., has an opening with our client for a Customer Support Specialist onsite in Colby, KS. This position is 1-2 days per week with an 8 hour schedule. Our clients rely on friendly, timely, and professional support to keep their day moving. The purpose of the Customer Support & End-User IT Support Specialist is to provide an excellent on-site customer experience while handling common end-user issues (such as email and account login problems), collecting key information, and coordinating with remote support resources when needed. This role is designed for someone who is service-minded and a strong communicator; a deep technical background is not required. Responsibilities: Greet and assist end users on-site; listen actively, ask clarifying questions, and set clear expectations for next steps and timelines. Provide lightweight end-user support for common issues (e.g., email access, password resets/account login issues, basic application navigation, and workstation connectivity checks) using approved scripts and knowledge articles. Accurately document reported issues and requests, including user impact, symptoms, screenshots/notes (as applicable), troubleshooting steps attempted, and requested outcomes. Coordinate with a remote support resource for advanced troubleshooting; provide clear handoffs, follow escalation procedures, and keep the end user informed throughout. Gather customer information needed for resolution (contact details, device information, account identifiers, and business impact) and ensure it is recorded correctly and securely. Collect client feedback, identify recurring pain points, and share insights with the remote support team and leadership to improve the end-user experience. Maintain accurate ticket updates and follow-through; confirm resolution with the end user and close requests according to process. Qualified candidates must meet the following job requirements: Customer-first mindset with a calm, professional presence in a busy, in-person environment Strong listening and communication skills; able to translate information between end users and technical resources Able to ask effective questions, gather details accurately, and document interactions clearly Reliable follow-through and organization; able to manage multiple requests and priorities Comfortable using standard workplace technology (email, web browsers, ticketing/CRM systems, and collaboration tools) with willingness to learn new systems Demonstrates discretion and sound judgment when handling account access and customer information Required: Must have at least a high school diploma or GED. Preferred: Prior experience in customer service, reception/front desk, hospitality, call center, or client support is preferred. Basic knowledge of Windows 11 desktops (navigation, settings, email setup/access, and common troubleshooting steps) is preferred. Experience working in an on-site, customer-facing environment and coordinating with a remote team is preferred. EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.
08/05/2026
Staffing Pros, a division of VETS Inc., has an opening with our client for a Customer Support Specialist onsite in Colby, KS. This position is 1-2 days per week with an 8 hour schedule. Our clients rely on friendly, timely, and professional support to keep their day moving. The purpose of the Customer Support & End-User IT Support Specialist is to provide an excellent on-site customer experience while handling common end-user issues (such as email and account login problems), collecting key information, and coordinating with remote support resources when needed. This role is designed for someone who is service-minded and a strong communicator; a deep technical background is not required. Responsibilities: Greet and assist end users on-site; listen actively, ask clarifying questions, and set clear expectations for next steps and timelines. Provide lightweight end-user support for common issues (e.g., email access, password resets/account login issues, basic application navigation, and workstation connectivity checks) using approved scripts and knowledge articles. Accurately document reported issues and requests, including user impact, symptoms, screenshots/notes (as applicable), troubleshooting steps attempted, and requested outcomes. Coordinate with a remote support resource for advanced troubleshooting; provide clear handoffs, follow escalation procedures, and keep the end user informed throughout. Gather customer information needed for resolution (contact details, device information, account identifiers, and business impact) and ensure it is recorded correctly and securely. Collect client feedback, identify recurring pain points, and share insights with the remote support team and leadership to improve the end-user experience. Maintain accurate ticket updates and follow-through; confirm resolution with the end user and close requests according to process. Qualified candidates must meet the following job requirements: Customer-first mindset with a calm, professional presence in a busy, in-person environment Strong listening and communication skills; able to translate information between end users and technical resources Able to ask effective questions, gather details accurately, and document interactions clearly Reliable follow-through and organization; able to manage multiple requests and priorities Comfortable using standard workplace technology (email, web browsers, ticketing/CRM systems, and collaboration tools) with willingness to learn new systems Demonstrates discretion and sound judgment when handling account access and customer information Required: Must have at least a high school diploma or GED. Preferred: Prior experience in customer service, reception/front desk, hospitality, call center, or client support is preferred. Basic knowledge of Windows 11 desktops (navigation, settings, email setup/access, and common troubleshooting steps) is preferred. Experience working in an on-site, customer-facing environment and coordinating with a remote team is preferred. EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.
Staffing Pros, a division of VETS Inc., has an opening with our client for a Virtual Chief Information Officer (vCIO) to support our client onsite in Greenville, SC. :pointer-events-auto R6Vx5W_threadScrollVars scroll-mb- calc(var( scroll-root-safe-area-inset-bottom,0px)+var( thread-response-height scroll-mt- calc(var( header-height)+min(200px,max(70px,20svh " dir="auto"> The Virtual Chief Information Officer is the technical strategist who fills the technology leadership gap in a client's environment. The vCIO owns the client's technology strategy and roadmap, sets direction, and translates technical reality into business decisions leadership will act on. Where a client has no technology leadership of its own, the vCIO is that leadership. Where a client has some, the vCIO supplements it. Responsibilities Own the technology roadmap. Accountable for the client's technology plan and the strategic direction it represents. Set direction. Work with the client to decide where the environment should go and in what order, aligned to their business goals. Translate risk. Turn technical findings into business terms: what is threatened, what it costs, and why it matters now. Lead executive engagement. Serve as the client's trusted technology advisor at the leadership level and run the strategic conversation. Guide investment and budget planning. Provide leadership during IT budget and technology investment planning. Shape discovery into strategy. Incorporate the technical discovery and assessment produced by the delivery team into the roadmap as priorities and direction. Surface strategic opportunity. Identify, through the roadmap, where technology can reduce cost, reduce risk, and advance the client's business, and shape those opportunities for the account team to act on. Keep the picture current. Maintain an understanding of the client's environment and business so the roadmap stays relevant as both change. Competencies and qualities Communication and presence Conveys complex technical matters in clear business terms, in writing and in person. Articulate, composed, and credible in front of an executive team. Holds a point of view; can tell a client a direction is wrong and be believed. Business acumen Connects technology decisions to business outcomes, risk, and cost. Leads budget and investment conversations at the leadership level. Technical literacy Technically grounded enough to know what to ask, judge what comes back, and earn the trust of engineers. Not required to be the deepest specialist; depth is supplied by the technical delivery function. Leadership and collaboration Builds trusted-advisor relationships with client leadership. Works collaboratively across the delivery team and promotes a sense of ownership over client outcomes. Organization Prioritizes effectively, manages time well, and drives roadmaps to completion. Education, experience, and certifications 10+ years in IT or cybersecurity, including meaningful time in a leadership, management, or strategic advisory capacity. A technical foundation combined with business or management experience; comfortable advising executive stakeholders. Demonstrated experience building technology roadmaps and leading IT strategy and budget planning. Working knowledge of the compliance landscape (HIPAA, PCI DSS, CJIS, CMMC, GLBA) and its business impact. Preferred Experience in an MSP or MSSP environment. Familiarity with security platforms and managed services sufficient to advise on them, rather than to operate them. Industry-specific experience relevant to assigned clients. EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed,
08/05/2026
Staffing Pros, a division of VETS Inc., has an opening with our client for a Virtual Chief Information Officer (vCIO) to support our client onsite in Greenville, SC. :pointer-events-auto R6Vx5W_threadScrollVars scroll-mb- calc(var( scroll-root-safe-area-inset-bottom,0px)+var( thread-response-height scroll-mt- calc(var( header-height)+min(200px,max(70px,20svh " dir="auto"> The Virtual Chief Information Officer is the technical strategist who fills the technology leadership gap in a client's environment. The vCIO owns the client's technology strategy and roadmap, sets direction, and translates technical reality into business decisions leadership will act on. Where a client has no technology leadership of its own, the vCIO is that leadership. Where a client has some, the vCIO supplements it. Responsibilities Own the technology roadmap. Accountable for the client's technology plan and the strategic direction it represents. Set direction. Work with the client to decide where the environment should go and in what order, aligned to their business goals. Translate risk. Turn technical findings into business terms: what is threatened, what it costs, and why it matters now. Lead executive engagement. Serve as the client's trusted technology advisor at the leadership level and run the strategic conversation. Guide investment and budget planning. Provide leadership during IT budget and technology investment planning. Shape discovery into strategy. Incorporate the technical discovery and assessment produced by the delivery team into the roadmap as priorities and direction. Surface strategic opportunity. Identify, through the roadmap, where technology can reduce cost, reduce risk, and advance the client's business, and shape those opportunities for the account team to act on. Keep the picture current. Maintain an understanding of the client's environment and business so the roadmap stays relevant as both change. Competencies and qualities Communication and presence Conveys complex technical matters in clear business terms, in writing and in person. Articulate, composed, and credible in front of an executive team. Holds a point of view; can tell a client a direction is wrong and be believed. Business acumen Connects technology decisions to business outcomes, risk, and cost. Leads budget and investment conversations at the leadership level. Technical literacy Technically grounded enough to know what to ask, judge what comes back, and earn the trust of engineers. Not required to be the deepest specialist; depth is supplied by the technical delivery function. Leadership and collaboration Builds trusted-advisor relationships with client leadership. Works collaboratively across the delivery team and promotes a sense of ownership over client outcomes. Organization Prioritizes effectively, manages time well, and drives roadmaps to completion. Education, experience, and certifications 10+ years in IT or cybersecurity, including meaningful time in a leadership, management, or strategic advisory capacity. A technical foundation combined with business or management experience; comfortable advising executive stakeholders. Demonstrated experience building technology roadmaps and leading IT strategy and budget planning. Working knowledge of the compliance landscape (HIPAA, PCI DSS, CJIS, CMMC, GLBA) and its business impact. Preferred Experience in an MSP or MSSP environment. Familiarity with security platforms and managed services sufficient to advise on them, rather than to operate them. Industry-specific experience relevant to assigned clients. EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed,
Staffing Pros, a division of VETS Inc., has an opening with our client for a Virtual Chief Information Officer (vCIO) to support our client onsite in Fort Wayne, IN. :pointer-events-auto R6Vx5W_threadScrollVars scroll-mb- calc(var( scroll-root-safe-area-inset-bottom,0px)+var( thread-response-height scroll-mt- calc(var( header-height)+min(200px,max(70px,20svh " dir="auto"> The Virtual Chief Information Officer is the technical strategist who fills the technology leadership gap in a client's environment. The vCIO owns the client's technology strategy and roadmap, sets direction, and translates technical reality into business decisions leadership will act on. Where a client has no technology leadership of its own, the vCIO is that leadership. Where a client has some, the vCIO supplements it. Responsibilities Own the technology roadmap. Accountable for the client's technology plan and the strategic direction it represents. Set direction. Work with the client to decide where the environment should go and in what order, aligned to their business goals. Translate risk. Turn technical findings into business terms: what is threatened, what it costs, and why it matters now. Lead executive engagement. Serve as the client's trusted technology advisor at the leadership level and run the strategic conversation. Guide investment and budget planning. Provide leadership during IT budget and technology investment planning. Shape discovery into strategy. Incorporate the technical discovery and assessment produced by the delivery team into the roadmap as priorities and direction. Surface strategic opportunity. Identify, through the roadmap, where technology can reduce cost, reduce risk, and advance the client's business, and shape those opportunities for the account team to act on. Keep the picture current. Maintain an understanding of the client's environment and business so the roadmap stays relevant as both change. Competencies and qualities Communication and presence Conveys complex technical matters in clear business terms, in writing and in person. Articulate, composed, and credible in front of an executive team. Holds a point of view; can tell a client a direction is wrong and be believed. Business acumen Connects technology decisions to business outcomes, risk, and cost. Leads budget and investment conversations at the leadership level. Technical literacy Technically grounded enough to know what to ask, judge what comes back, and earn the trust of engineers. Not required to be the deepest specialist; depth is supplied by the technical delivery function. Leadership and collaboration Builds trusted-advisor relationships with client leadership. Works collaboratively across the delivery team and promotes a sense of ownership over client outcomes. Organization Prioritizes effectively, manages time well, and drives roadmaps to completion. Education, experience, and certifications 10+ years in IT or cybersecurity, including meaningful time in a leadership, management, or strategic advisory capacity. A technical foundation combined with business or management experience; comfortable advising executive stakeholders. Demonstrated experience building technology roadmaps and leading IT strategy and budget planning. Working knowledge of the compliance landscape (HIPAA, PCI DSS, CJIS, CMMC, GLBA) and its business impact. Preferred Experience in an MSP or MSSP environment. Familiarity with security platforms and managed services sufficient to advise on them, rather than to operate them. Industry-specific experience relevant to assigned clients. EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed,
08/05/2026
Staffing Pros, a division of VETS Inc., has an opening with our client for a Virtual Chief Information Officer (vCIO) to support our client onsite in Fort Wayne, IN. :pointer-events-auto R6Vx5W_threadScrollVars scroll-mb- calc(var( scroll-root-safe-area-inset-bottom,0px)+var( thread-response-height scroll-mt- calc(var( header-height)+min(200px,max(70px,20svh " dir="auto"> The Virtual Chief Information Officer is the technical strategist who fills the technology leadership gap in a client's environment. The vCIO owns the client's technology strategy and roadmap, sets direction, and translates technical reality into business decisions leadership will act on. Where a client has no technology leadership of its own, the vCIO is that leadership. Where a client has some, the vCIO supplements it. Responsibilities Own the technology roadmap. Accountable for the client's technology plan and the strategic direction it represents. Set direction. Work with the client to decide where the environment should go and in what order, aligned to their business goals. Translate risk. Turn technical findings into business terms: what is threatened, what it costs, and why it matters now. Lead executive engagement. Serve as the client's trusted technology advisor at the leadership level and run the strategic conversation. Guide investment and budget planning. Provide leadership during IT budget and technology investment planning. Shape discovery into strategy. Incorporate the technical discovery and assessment produced by the delivery team into the roadmap as priorities and direction. Surface strategic opportunity. Identify, through the roadmap, where technology can reduce cost, reduce risk, and advance the client's business, and shape those opportunities for the account team to act on. Keep the picture current. Maintain an understanding of the client's environment and business so the roadmap stays relevant as both change. Competencies and qualities Communication and presence Conveys complex technical matters in clear business terms, in writing and in person. Articulate, composed, and credible in front of an executive team. Holds a point of view; can tell a client a direction is wrong and be believed. Business acumen Connects technology decisions to business outcomes, risk, and cost. Leads budget and investment conversations at the leadership level. Technical literacy Technically grounded enough to know what to ask, judge what comes back, and earn the trust of engineers. Not required to be the deepest specialist; depth is supplied by the technical delivery function. Leadership and collaboration Builds trusted-advisor relationships with client leadership. Works collaboratively across the delivery team and promotes a sense of ownership over client outcomes. Organization Prioritizes effectively, manages time well, and drives roadmaps to completion. Education, experience, and certifications 10+ years in IT or cybersecurity, including meaningful time in a leadership, management, or strategic advisory capacity. A technical foundation combined with business or management experience; comfortable advising executive stakeholders. Demonstrated experience building technology roadmaps and leading IT strategy and budget planning. Working knowledge of the compliance landscape (HIPAA, PCI DSS, CJIS, CMMC, GLBA) and its business impact. Preferred Experience in an MSP or MSSP environment. Familiarity with security platforms and managed services sufficient to advise on them, rather than to operate them. Industry-specific experience relevant to assigned clients. EEO Statement Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed,
This is not a remote role. You must be in the local area or willing to relocate DTC offers premium streaming services with Hulu, a premium streaming service that offers originals, current season TV, a massive library of hit series and movies, and live television. It also offers Disney+, the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and NatGeo. Our DTC team is looking for impactful team-players to join the Viewer Experience (VX) team, who will thrive upon the legacy of Disney and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company's Direct-to-Consumer (DTC) experience through strategic hard work and determination. Job Summary: The DTC - Viewer Experience (VX) team is seeking a Sr. Salesforce Developer. In this role, you will support VX's Salesforce platform through development of system capabilities, product implementation, and delivering high-quality solutions that meet the needs of our user base. You will contribute to the implementation of cutting edge Salesforce technologies, drive best practices, and foster a culture of innovation and excellence within the team. The ideal candidate must be fluent in Apex, SOQL, and SOSL, and has a deep understanding of Salesforce's features, capabilities, and best practices, as well as a passion for solving business challenges through innovative solutions. In this role, you are expected to partner with various departments, including Enterprise, Product, Engineering, IT, Operations, Data, and InfoSec, to coordinate initiatives that deliver on Disney DTC's business goals and objectives. The right person for this role has experience transforming business needs into scalable solutions and developing complex and global CRM and Help Center implementations. If you are passionate about technology and transforming service experiences, this is a great role for you! Responsibilities and Duties of the Role: Build, develop, and implement customer service technology in support of DTC, leveraging cloud-native technology to enable VX self-service and assisted service by implementing Salesforce architecture and development strategies that align with business objectives Maintain technology platform, ensuring high availability, scalability, performance, and data quality supporting 20M+ monthly help site visits, 50k+ daily interactions, and 6k+ internal users. This includes designing and developing high-quality solutions on the Salesforce platform, showcasing advanced proficiency in Apex, SOQL/SOSL, RESTful services, LWCs, and Aura Facilitate business requirement discussions with key stakeholders across functions and levels, advise on technology and potential tradeoffs, and provide implementation and customizations options Work with internal and external partners to deliver backlog requests and projects in iterative release cycles and champion best practices for Salesforce development, ensuring adherence to quality standards and coding guidelines Stay abreast of the latest Salesforce trends and technologies, ensuring the team remains at the forefront of innovation. Prototype emerging technologies and implement innovative solutions to create best-in-class service experiences for viewers and advocates Document technical decisions and maintain comprehensible documentation for future reference Conduct technical reviews, provide guidance on technical debt reduction, and oversee the implementation of continuous improvement initiatives Troubleshoot and resolve complex Salesforce issues, ensuring system stability and performance Required Education, Experience/Skills/Training: Must have 2+ years of experience architecting solutions on Salesforce platform Must have 2+ years designing & developing on MuleSof Bachelor's degree or equivalent experience. An undergraduate degree in computer science, information technology, or related disciplines is a plus. Must have 6+ years hands-on Salesforce Development experience Track record of building high-quality software and innovative features Direct experience with implenting technology transformation initiatives Must have deep expertise with Service Cloud, Experience Cloud, including Lightning Flows, Apex Triggers, and SOQL/SOSL, Salesforce APIs, LWC and RESTful APIs Experience with Salesforce integrations and APIs Experience in Agile (Scrum and/or Kanban), test automation, CI/CD (DevOps) Must have Salesforce Platform Developer I and II or other Developer Certifications Ability to partner cross-functionally at multiple levels of an organization ensuring quality results are reached within given time frames for projects Ability to prioritize based on analysis of data trends, business priorities, and legal compliance Strong skills in communicating information to stakeholders across organizational levels, including explaining technical concepts to non-technical stakeholders Excellent problem-solving and analytical skills Flexibility to work night and weekends, as needed Nice to Haves: 4+ years experience developing solutions on Salesforce platformt Working knowledge of Salesforce GenAI tools - Agentforce Agent Builder, Prompt Builder Additional Salesforce certifications - Service Cloud Consultant, Agentforce Specialist Hands-on DevOps experience with Copado or other tools Prior experience with supporting NICE CXOne Platform Streaming media industry or other subscription-based service experience Experience with global and remote teams The hiring range for this position is $129,000 to $150,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/05/2026
Full time
This is not a remote role. You must be in the local area or willing to relocate DTC offers premium streaming services with Hulu, a premium streaming service that offers originals, current season TV, a massive library of hit series and movies, and live television. It also offers Disney+, the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and NatGeo. Our DTC team is looking for impactful team-players to join the Viewer Experience (VX) team, who will thrive upon the legacy of Disney and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company's Direct-to-Consumer (DTC) experience through strategic hard work and determination. Job Summary: The DTC - Viewer Experience (VX) team is seeking a Sr. Salesforce Developer. In this role, you will support VX's Salesforce platform through development of system capabilities, product implementation, and delivering high-quality solutions that meet the needs of our user base. You will contribute to the implementation of cutting edge Salesforce technologies, drive best practices, and foster a culture of innovation and excellence within the team. The ideal candidate must be fluent in Apex, SOQL, and SOSL, and has a deep understanding of Salesforce's features, capabilities, and best practices, as well as a passion for solving business challenges through innovative solutions. In this role, you are expected to partner with various departments, including Enterprise, Product, Engineering, IT, Operations, Data, and InfoSec, to coordinate initiatives that deliver on Disney DTC's business goals and objectives. The right person for this role has experience transforming business needs into scalable solutions and developing complex and global CRM and Help Center implementations. If you are passionate about technology and transforming service experiences, this is a great role for you! Responsibilities and Duties of the Role: Build, develop, and implement customer service technology in support of DTC, leveraging cloud-native technology to enable VX self-service and assisted service by implementing Salesforce architecture and development strategies that align with business objectives Maintain technology platform, ensuring high availability, scalability, performance, and data quality supporting 20M+ monthly help site visits, 50k+ daily interactions, and 6k+ internal users. This includes designing and developing high-quality solutions on the Salesforce platform, showcasing advanced proficiency in Apex, SOQL/SOSL, RESTful services, LWCs, and Aura Facilitate business requirement discussions with key stakeholders across functions and levels, advise on technology and potential tradeoffs, and provide implementation and customizations options Work with internal and external partners to deliver backlog requests and projects in iterative release cycles and champion best practices for Salesforce development, ensuring adherence to quality standards and coding guidelines Stay abreast of the latest Salesforce trends and technologies, ensuring the team remains at the forefront of innovation. Prototype emerging technologies and implement innovative solutions to create best-in-class service experiences for viewers and advocates Document technical decisions and maintain comprehensible documentation for future reference Conduct technical reviews, provide guidance on technical debt reduction, and oversee the implementation of continuous improvement initiatives Troubleshoot and resolve complex Salesforce issues, ensuring system stability and performance Required Education, Experience/Skills/Training: Must have 2+ years of experience architecting solutions on Salesforce platform Must have 2+ years designing & developing on MuleSof Bachelor's degree or equivalent experience. An undergraduate degree in computer science, information technology, or related disciplines is a plus. Must have 6+ years hands-on Salesforce Development experience Track record of building high-quality software and innovative features Direct experience with implenting technology transformation initiatives Must have deep expertise with Service Cloud, Experience Cloud, including Lightning Flows, Apex Triggers, and SOQL/SOSL, Salesforce APIs, LWC and RESTful APIs Experience with Salesforce integrations and APIs Experience in Agile (Scrum and/or Kanban), test automation, CI/CD (DevOps) Must have Salesforce Platform Developer I and II or other Developer Certifications Ability to partner cross-functionally at multiple levels of an organization ensuring quality results are reached within given time frames for projects Ability to prioritize based on analysis of data trends, business priorities, and legal compliance Strong skills in communicating information to stakeholders across organizational levels, including explaining technical concepts to non-technical stakeholders Excellent problem-solving and analytical skills Flexibility to work night and weekends, as needed Nice to Haves: 4+ years experience developing solutions on Salesforce platformt Working knowledge of Salesforce GenAI tools - Agentforce Agent Builder, Prompt Builder Additional Salesforce certifications - Service Cloud Consultant, Agentforce Specialist Hands-on DevOps experience with Copado or other tools Prior experience with supporting NICE CXOne Platform Streaming media industry or other subscription-based service experience Experience with global and remote teams The hiring range for this position is $129,000 to $150,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Disney Entertainment and ESPN Product & Technology
Seattle, Washington
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. The research/AI team is the dedicated AI/ML and data science arm of the Ad Platform organization. Its mission is to advance AI and machine learning capabilities across Ad Platform by delivering scalable, high impact AI/ML and data science solutions that enhance ad decisioning, forecasting, experimentation and ad experience. We are seeking a Lead Data Scientist to join this innovative team. This role is a critical leadership opportunity for a seasoned data science professional who thrives at the intersection of advanced analytics, machine learning, and business strategy. As a Lead Data Scientist, you will spearhead ML and data science initiatives that shape the future of advertising technology. You will support generative AI production development through rigorous evaluation and data generation pipelines. You will be responsible for designing and executing ML and data science solutions that drive measurable impact across ad decisioning, forecasting, experimentation, and user experience optimization, as well leading evaluation and optimization of generative AI mixed media advertisement creation and enhancement technologies. WHAT YOU'LL DO Drive innovation and apply data science and statistical analysis in a variety of areas to enhance every aspect of advertising serving, including inventory forecasting, ad experience, ad pacing, pricing, targeting, advertising creation and enhancement, and efficient ad delivery. Translate business questions into data science framework; develop data analysis and data models for complex ad challenges with fast turnaround. Develop rigorous evaluation pipelines for generative AI technologies, including visual generations (image, video) and/or LLM-based agentic generations. Define and evaluate key metrics in various product areas. Partner closely with generative AI specialists to support the creation of datasets for generative AI modeling applications. Develop Standard Operating Procedures for human-driven evaluations or labeling. Deliver data insights and provide data-driven recommendations to cross-team stakeholders. Design and analyze A/B tests for machine learning algorithm iterations. Establish strong partnership with stakeholders, including product managers, engineers and program managers, in a collaborative environment. Mentor team members and support their technical growth. WHAT TO BRING Bachelor's in computer science, statistics or equivalent experience At least 7 years of relevant industry experience in data science at leading internet or creative technology companies. Experience in the advertising domain is a strong bonus. Experience creating ML datasets and rigorous dataset labeling or evaluation processes for models. Strong interest to learn about generative mixed media, generative video, and diffusion-based technology. Solid knowledge of data science and statistics. Strong communication skills and business acumen. Proficient in SQL, Python, Java, or R. Familiar with Tableau, and/or other visualization tools. Experience designing and building machine learning models. Passionate about understanding the ad business, applying data science to relevant business scenarios, and seeking innovation opportunities to enhance business effectiveness. Interested in supporting rapid prototyping, generative AI, and creative technologies, including applications to advertisement creation and enhancement. Experienced building data-driven services and applications for production. A proven track record of thriving in a fast-paced, data-driven, and collaborative work environment is required. NICE-TO-HAVES MS or PhD in computer science, statistics or equivalent experience Experience in digital video advertising or digital marketing domain Experience in production-grade development, rapid prototyping, or generative AI related research using LLMs, generative imagery or video, or agentic flows. Otherwise a strong interest to learn. Experience with Airflow, data warehouse, Databricks or Sagemaker. The hiring range for this position in Los Angeles, CA area is $155,700 - $208,700 per year and Seattle Area is $163,100 - $218,700. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/05/2026
Full time
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. The research/AI team is the dedicated AI/ML and data science arm of the Ad Platform organization. Its mission is to advance AI and machine learning capabilities across Ad Platform by delivering scalable, high impact AI/ML and data science solutions that enhance ad decisioning, forecasting, experimentation and ad experience. We are seeking a Lead Data Scientist to join this innovative team. This role is a critical leadership opportunity for a seasoned data science professional who thrives at the intersection of advanced analytics, machine learning, and business strategy. As a Lead Data Scientist, you will spearhead ML and data science initiatives that shape the future of advertising technology. You will support generative AI production development through rigorous evaluation and data generation pipelines. You will be responsible for designing and executing ML and data science solutions that drive measurable impact across ad decisioning, forecasting, experimentation, and user experience optimization, as well leading evaluation and optimization of generative AI mixed media advertisement creation and enhancement technologies. WHAT YOU'LL DO Drive innovation and apply data science and statistical analysis in a variety of areas to enhance every aspect of advertising serving, including inventory forecasting, ad experience, ad pacing, pricing, targeting, advertising creation and enhancement, and efficient ad delivery. Translate business questions into data science framework; develop data analysis and data models for complex ad challenges with fast turnaround. Develop rigorous evaluation pipelines for generative AI technologies, including visual generations (image, video) and/or LLM-based agentic generations. Define and evaluate key metrics in various product areas. Partner closely with generative AI specialists to support the creation of datasets for generative AI modeling applications. Develop Standard Operating Procedures for human-driven evaluations or labeling. Deliver data insights and provide data-driven recommendations to cross-team stakeholders. Design and analyze A/B tests for machine learning algorithm iterations. Establish strong partnership with stakeholders, including product managers, engineers and program managers, in a collaborative environment. Mentor team members and support their technical growth. WHAT TO BRING Bachelor's in computer science, statistics or equivalent experience At least 7 years of relevant industry experience in data science at leading internet or creative technology companies. Experience in the advertising domain is a strong bonus. Experience creating ML datasets and rigorous dataset labeling or evaluation processes for models. Strong interest to learn about generative mixed media, generative video, and diffusion-based technology. Solid knowledge of data science and statistics. Strong communication skills and business acumen. Proficient in SQL, Python, Java, or R. Familiar with Tableau, and/or other visualization tools. Experience designing and building machine learning models. Passionate about understanding the ad business, applying data science to relevant business scenarios, and seeking innovation opportunities to enhance business effectiveness. Interested in supporting rapid prototyping, generative AI, and creative technologies, including applications to advertisement creation and enhancement. Experienced building data-driven services and applications for production. A proven track record of thriving in a fast-paced, data-driven, and collaborative work environment is required. NICE-TO-HAVES MS or PhD in computer science, statistics or equivalent experience Experience in digital video advertising or digital marketing domain Experience in production-grade development, rapid prototyping, or generative AI related research using LLMs, generative imagery or video, or agentic flows. Otherwise a strong interest to learn. Experience with Airflow, data warehouse, Databricks or Sagemaker. The hiring range for this position in Los Angeles, CA area is $155,700 - $208,700 per year and Seattle Area is $163,100 - $218,700. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
This is not a remote role. You must be in the local area or willing to relocate DTC offers premium streaming services with Hulu, a premium streaming service that offers originals, current season TV, a massive library of hit series and movies, and live television. It also offers Disney+, the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and NatGeo. Our DTC team is looking for impactful team-players to join the Viewer Experience (VX) team, who will thrive upon the legacy of Disney and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company's Direct-to-Consumer (DTC) experience through strategic hard work and determination. Job Summary: The DTC - Viewer Experience (VX) team is seeking a Sr. Salesforce Developer. In this role, you will support VX's Salesforce platform through development of system capabilities, product implementation, and delivering high-quality solutions that meet the needs of our user base. You will contribute to the implementation of cutting edge Salesforce technologies, drive best practices, and foster a culture of innovation and excellence within the team. The ideal candidate must be fluent in Apex, SOQL, and SOSL, and has a deep understanding of Salesforce's features, capabilities, and best practices, as well as a passion for solving business challenges through innovative solutions. In this role, you are expected to partner with various departments, including Enterprise, Product, Engineering, IT, Operations, Data, and InfoSec, to coordinate initiatives that deliver on Disney DTC's business goals and objectives. The right person for this role has experience transforming business needs into scalable solutions and developing complex and global CRM and Help Center implementations. If you are passionate about technology and transforming service experiences, this is a great role for you! Responsibilities and Duties of the Role: Build, develop, and implement customer service technology in support of DTC, leveraging cloud-native technology to enable VX self-service and assisted service by implementing Salesforce architecture and development strategies that align with business objectives Maintain technology platform, ensuring high availability, scalability, performance, and data quality supporting 20M+ monthly help site visits, 50k+ daily interactions, and 6k+ internal users. This includes designing and developing high-quality solutions on the Salesforce platform, showcasing advanced proficiency in Apex, SOQL/SOSL, RESTful services, LWCs, and Aura Facilitate business requirement discussions with key stakeholders across functions and levels, advise on technology and potential tradeoffs, and provide implementation and customizations options Work with internal and external partners to deliver backlog requests and projects in iterative release cycles and champion best practices for Salesforce development, ensuring adherence to quality standards and coding guidelines Stay abreast of the latest Salesforce trends and technologies, ensuring the team remains at the forefront of innovation. Prototype emerging technologies and implement innovative solutions to create best-in-class service experiences for viewers and advocates Document technical decisions and maintain comprehensible documentation for future reference Conduct technical reviews, provide guidance on technical debt reduction, and oversee the implementation of continuous improvement initiatives Troubleshoot and resolve complex Salesforce issues, ensuring system stability and performance Required Education, Experience/Skills/Training: Must have 2+ years of experience architecting solutions on Salesforce platform Must have 2+ years designing & developing on MuleSof Bachelor's degree or equivalent experience. An undergraduate degree in computer science, information technology, or related disciplines is a plus. Must have 6+ years hands-on Salesforce Development experience Track record of building high-quality software and innovative features Direct experience with implenting technology transformation initiatives Must have deep expertise with Service Cloud, Experience Cloud, including Lightning Flows, Apex Triggers, and SOQL/SOSL, Salesforce APIs, LWC and RESTful APIs Experience with Salesforce integrations and APIs Experience in Agile (Scrum and/or Kanban), test automation, CI/CD (DevOps) Must have Salesforce Platform Developer I and II or other Developer Certifications Ability to partner cross-functionally at multiple levels of an organization ensuring quality results are reached within given time frames for projects Ability to prioritize based on analysis of data trends, business priorities, and legal compliance Strong skills in communicating information to stakeholders across organizational levels, including explaining technical concepts to non-technical stakeholders Excellent problem-solving and analytical skills Flexibility to work night and weekends, as needed Nice to Haves: 4+ years experience developing solutions on Salesforce platformt Working knowledge of Salesforce GenAI tools - Agentforce Agent Builder, Prompt Builder Additional Salesforce certifications - Service Cloud Consultant, Agentforce Specialist Hands-on DevOps experience with Copado or other tools Prior experience with supporting NICE CXOne Platform Streaming media industry or other subscription-based service experience Experience with global and remote teams The hiring range for this position is $129,000 to $150,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/05/2026
Full time
This is not a remote role. You must be in the local area or willing to relocate DTC offers premium streaming services with Hulu, a premium streaming service that offers originals, current season TV, a massive library of hit series and movies, and live television. It also offers Disney+, the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and NatGeo. Our DTC team is looking for impactful team-players to join the Viewer Experience (VX) team, who will thrive upon the legacy of Disney and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company's Direct-to-Consumer (DTC) experience through strategic hard work and determination. Job Summary: The DTC - Viewer Experience (VX) team is seeking a Sr. Salesforce Developer. In this role, you will support VX's Salesforce platform through development of system capabilities, product implementation, and delivering high-quality solutions that meet the needs of our user base. You will contribute to the implementation of cutting edge Salesforce technologies, drive best practices, and foster a culture of innovation and excellence within the team. The ideal candidate must be fluent in Apex, SOQL, and SOSL, and has a deep understanding of Salesforce's features, capabilities, and best practices, as well as a passion for solving business challenges through innovative solutions. In this role, you are expected to partner with various departments, including Enterprise, Product, Engineering, IT, Operations, Data, and InfoSec, to coordinate initiatives that deliver on Disney DTC's business goals and objectives. The right person for this role has experience transforming business needs into scalable solutions and developing complex and global CRM and Help Center implementations. If you are passionate about technology and transforming service experiences, this is a great role for you! Responsibilities and Duties of the Role: Build, develop, and implement customer service technology in support of DTC, leveraging cloud-native technology to enable VX self-service and assisted service by implementing Salesforce architecture and development strategies that align with business objectives Maintain technology platform, ensuring high availability, scalability, performance, and data quality supporting 20M+ monthly help site visits, 50k+ daily interactions, and 6k+ internal users. This includes designing and developing high-quality solutions on the Salesforce platform, showcasing advanced proficiency in Apex, SOQL/SOSL, RESTful services, LWCs, and Aura Facilitate business requirement discussions with key stakeholders across functions and levels, advise on technology and potential tradeoffs, and provide implementation and customizations options Work with internal and external partners to deliver backlog requests and projects in iterative release cycles and champion best practices for Salesforce development, ensuring adherence to quality standards and coding guidelines Stay abreast of the latest Salesforce trends and technologies, ensuring the team remains at the forefront of innovation. Prototype emerging technologies and implement innovative solutions to create best-in-class service experiences for viewers and advocates Document technical decisions and maintain comprehensible documentation for future reference Conduct technical reviews, provide guidance on technical debt reduction, and oversee the implementation of continuous improvement initiatives Troubleshoot and resolve complex Salesforce issues, ensuring system stability and performance Required Education, Experience/Skills/Training: Must have 2+ years of experience architecting solutions on Salesforce platform Must have 2+ years designing & developing on MuleSof Bachelor's degree or equivalent experience. An undergraduate degree in computer science, information technology, or related disciplines is a plus. Must have 6+ years hands-on Salesforce Development experience Track record of building high-quality software and innovative features Direct experience with implenting technology transformation initiatives Must have deep expertise with Service Cloud, Experience Cloud, including Lightning Flows, Apex Triggers, and SOQL/SOSL, Salesforce APIs, LWC and RESTful APIs Experience with Salesforce integrations and APIs Experience in Agile (Scrum and/or Kanban), test automation, CI/CD (DevOps) Must have Salesforce Platform Developer I and II or other Developer Certifications Ability to partner cross-functionally at multiple levels of an organization ensuring quality results are reached within given time frames for projects Ability to prioritize based on analysis of data trends, business priorities, and legal compliance Strong skills in communicating information to stakeholders across organizational levels, including explaining technical concepts to non-technical stakeholders Excellent problem-solving and analytical skills Flexibility to work night and weekends, as needed Nice to Haves: 4+ years experience developing solutions on Salesforce platformt Working knowledge of Salesforce GenAI tools - Agentforce Agent Builder, Prompt Builder Additional Salesforce certifications - Service Cloud Consultant, Agentforce Specialist Hands-on DevOps experience with Copado or other tools Prior experience with supporting NICE CXOne Platform Streaming media industry or other subscription-based service experience Experience with global and remote teams The hiring range for this position is $129,000 to $150,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Disney Entertainment and ESPN Product & Technology
Glendale, California
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. The research/AI team is the dedicated AI/ML and data science arm of the Ad Platform organization. Its mission is to advance AI and machine learning capabilities across Ad Platform by delivering scalable, high impact AI/ML and data science solutions that enhance ad decisioning, forecasting, experimentation and ad experience. We are seeking a Lead Data Scientist to join this innovative team. This role is a critical leadership opportunity for a seasoned data science professional who thrives at the intersection of advanced analytics, machine learning, and business strategy. As a Lead Data Scientist, you will spearhead ML and data science initiatives that shape the future of advertising technology. You will support generative AI production development through rigorous evaluation and data generation pipelines. You will be responsible for designing and executing ML and data science solutions that drive measurable impact across ad decisioning, forecasting, experimentation, and user experience optimization, as well leading evaluation and optimization of generative AI mixed media advertisement creation and enhancement technologies. WHAT YOU'LL DO Drive innovation and apply data science and statistical analysis in a variety of areas to enhance every aspect of advertising serving, including inventory forecasting, ad experience, ad pacing, pricing, targeting, advertising creation and enhancement, and efficient ad delivery. Translate business questions into data science framework; develop data analysis and data models for complex ad challenges with fast turnaround. Develop rigorous evaluation pipelines for generative AI technologies, including visual generations (image, video) and/or LLM-based agentic generations. Define and evaluate key metrics in various product areas. Partner closely with generative AI specialists to support the creation of datasets for generative AI modeling applications. Develop Standard Operating Procedures for human-driven evaluations or labeling. Deliver data insights and provide data-driven recommendations to cross-team stakeholders. Design and analyze A/B tests for machine learning algorithm iterations. Establish strong partnership with stakeholders, including product managers, engineers and program managers, in a collaborative environment. Mentor team members and support their technical growth. WHAT TO BRING Bachelor's in computer science, statistics or equivalent experience At least 7 years of relevant industry experience in data science at leading internet or creative technology companies. Experience in the advertising domain is a strong bonus. Experience creating ML datasets and rigorous dataset labeling or evaluation processes for models. Strong interest to learn about generative mixed media, generative video, and diffusion-based technology. Solid knowledge of data science and statistics. Strong communication skills and business acumen. Proficient in SQL, Python, Java, or R. Familiar with Tableau, and/or other visualization tools. Experience designing and building machine learning models. Passionate about understanding the ad business, applying data science to relevant business scenarios, and seeking innovation opportunities to enhance business effectiveness. Interested in supporting rapid prototyping, generative AI, and creative technologies, including applications to advertisement creation and enhancement. Experienced building data-driven services and applications for production. A proven track record of thriving in a fast-paced, data-driven, and collaborative work environment is required. NICE-TO-HAVES MS or PhD in computer science, statistics or equivalent experience Experience in digital video advertising or digital marketing domain Experience in production-grade development, rapid prototyping, or generative AI related research using LLMs, generative imagery or video, or agentic flows. Otherwise a strong interest to learn. Experience with Airflow, data warehouse, Databricks or Sagemaker. The hiring range for this position in Los Angeles, CA area is $155,700 - $208,700 per year and Seattle Area is $163,100 - $218,700. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/05/2026
Full time
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. The research/AI team is the dedicated AI/ML and data science arm of the Ad Platform organization. Its mission is to advance AI and machine learning capabilities across Ad Platform by delivering scalable, high impact AI/ML and data science solutions that enhance ad decisioning, forecasting, experimentation and ad experience. We are seeking a Lead Data Scientist to join this innovative team. This role is a critical leadership opportunity for a seasoned data science professional who thrives at the intersection of advanced analytics, machine learning, and business strategy. As a Lead Data Scientist, you will spearhead ML and data science initiatives that shape the future of advertising technology. You will support generative AI production development through rigorous evaluation and data generation pipelines. You will be responsible for designing and executing ML and data science solutions that drive measurable impact across ad decisioning, forecasting, experimentation, and user experience optimization, as well leading evaluation and optimization of generative AI mixed media advertisement creation and enhancement technologies. WHAT YOU'LL DO Drive innovation and apply data science and statistical analysis in a variety of areas to enhance every aspect of advertising serving, including inventory forecasting, ad experience, ad pacing, pricing, targeting, advertising creation and enhancement, and efficient ad delivery. Translate business questions into data science framework; develop data analysis and data models for complex ad challenges with fast turnaround. Develop rigorous evaluation pipelines for generative AI technologies, including visual generations (image, video) and/or LLM-based agentic generations. Define and evaluate key metrics in various product areas. Partner closely with generative AI specialists to support the creation of datasets for generative AI modeling applications. Develop Standard Operating Procedures for human-driven evaluations or labeling. Deliver data insights and provide data-driven recommendations to cross-team stakeholders. Design and analyze A/B tests for machine learning algorithm iterations. Establish strong partnership with stakeholders, including product managers, engineers and program managers, in a collaborative environment. Mentor team members and support their technical growth. WHAT TO BRING Bachelor's in computer science, statistics or equivalent experience At least 7 years of relevant industry experience in data science at leading internet or creative technology companies. Experience in the advertising domain is a strong bonus. Experience creating ML datasets and rigorous dataset labeling or evaluation processes for models. Strong interest to learn about generative mixed media, generative video, and diffusion-based technology. Solid knowledge of data science and statistics. Strong communication skills and business acumen. Proficient in SQL, Python, Java, or R. Familiar with Tableau, and/or other visualization tools. Experience designing and building machine learning models. Passionate about understanding the ad business, applying data science to relevant business scenarios, and seeking innovation opportunities to enhance business effectiveness. Interested in supporting rapid prototyping, generative AI, and creative technologies, including applications to advertisement creation and enhancement. Experienced building data-driven services and applications for production. A proven track record of thriving in a fast-paced, data-driven, and collaborative work environment is required. NICE-TO-HAVES MS or PhD in computer science, statistics or equivalent experience Experience in digital video advertising or digital marketing domain Experience in production-grade development, rapid prototyping, or generative AI related research using LLMs, generative imagery or video, or agentic flows. Otherwise a strong interest to learn. Experience with Airflow, data warehouse, Databricks or Sagemaker. The hiring range for this position in Los Angeles, CA area is $155,700 - $208,700 per year and Seattle Area is $163,100 - $218,700. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Disney Direct to Consumer
Santa Monica, California
This is not a remote role. You must be in the local area or willing to relocate DTC offers premium streaming services with Hulu, a premium streaming service that offers originals, current season TV, a massive library of hit series and movies, and live television. It also offers Disney+, the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and NatGeo. Our DTC team is looking for impactful team-players to join the Viewer Experience (VX) team, who will thrive upon the legacy of Disney and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company's Direct-to-Consumer (DTC) experience through strategic hard work and determination. Job Summary: The DTC - Viewer Experience (VX) team is seeking a Sr. Salesforce Developer. In this role, you will support VX's Salesforce platform through development of system capabilities, product implementation, and delivering high-quality solutions that meet the needs of our user base. You will contribute to the implementation of cutting edge Salesforce technologies, drive best practices, and foster a culture of innovation and excellence within the team. The ideal candidate must be fluent in Apex, SOQL, and SOSL, and has a deep understanding of Salesforce's features, capabilities, and best practices, as well as a passion for solving business challenges through innovative solutions. In this role, you are expected to partner with various departments, including Enterprise, Product, Engineering, IT, Operations, Data, and InfoSec, to coordinate initiatives that deliver on Disney DTC's business goals and objectives. The right person for this role has experience transforming business needs into scalable solutions and developing complex and global CRM and Help Center implementations. If you are passionate about technology and transforming service experiences, this is a great role for you! Responsibilities and Duties of the Role: Build, develop, and implement customer service technology in support of DTC, leveraging cloud-native technology to enable VX self-service and assisted service by implementing Salesforce architecture and development strategies that align with business objectives Maintain technology platform, ensuring high availability, scalability, performance, and data quality supporting 20M+ monthly help site visits, 50k+ daily interactions, and 6k+ internal users. This includes designing and developing high-quality solutions on the Salesforce platform, showcasing advanced proficiency in Apex, SOQL/SOSL, RESTful services, LWCs, and Aura Facilitate business requirement discussions with key stakeholders across functions and levels, advise on technology and potential tradeoffs, and provide implementation and customizations options Work with internal and external partners to deliver backlog requests and projects in iterative release cycles and champion best practices for Salesforce development, ensuring adherence to quality standards and coding guidelines Stay abreast of the latest Salesforce trends and technologies, ensuring the team remains at the forefront of innovation. Prototype emerging technologies and implement innovative solutions to create best-in-class service experiences for viewers and advocates Document technical decisions and maintain comprehensible documentation for future reference Conduct technical reviews, provide guidance on technical debt reduction, and oversee the implementation of continuous improvement initiatives Troubleshoot and resolve complex Salesforce issues, ensuring system stability and performance Required Education, Experience/Skills/Training: Must have 2+ years of experience architecting solutions on Salesforce platform Must have 2+ years designing & developing on MuleSof Bachelor's degree or equivalent experience. An undergraduate degree in computer science, information technology, or related disciplines is a plus. Must have 6+ years hands-on Salesforce Development experience Track record of building high-quality software and innovative features Direct experience with implenting technology transformation initiatives Must have deep expertise with Service Cloud, Experience Cloud, including Lightning Flows, Apex Triggers, and SOQL/SOSL, Salesforce APIs, LWC and RESTful APIs Experience with Salesforce integrations and APIs Experience in Agile (Scrum and/or Kanban), test automation, CI/CD (DevOps) Must have Salesforce Platform Developer I and II or other Developer Certifications Ability to partner cross-functionally at multiple levels of an organization ensuring quality results are reached within given time frames for projects Ability to prioritize based on analysis of data trends, business priorities, and legal compliance Strong skills in communicating information to stakeholders across organizational levels, including explaining technical concepts to non-technical stakeholders Excellent problem-solving and analytical skills Flexibility to work night and weekends, as needed Nice to Haves: 4+ years experience developing solutions on Salesforce platformt Working knowledge of Salesforce GenAI tools - Agentforce Agent Builder, Prompt Builder Additional Salesforce certifications - Service Cloud Consultant, Agentforce Specialist Hands-on DevOps experience with Copado or other tools Prior experience with supporting NICE CXOne Platform Streaming media industry or other subscription-based service experience Experience with global and remote teams The hiring range for this position is $129,000 to $150,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/05/2026
Full time
This is not a remote role. You must be in the local area or willing to relocate DTC offers premium streaming services with Hulu, a premium streaming service that offers originals, current season TV, a massive library of hit series and movies, and live television. It also offers Disney+, the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and NatGeo. Our DTC team is looking for impactful team-players to join the Viewer Experience (VX) team, who will thrive upon the legacy of Disney and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company's Direct-to-Consumer (DTC) experience through strategic hard work and determination. Job Summary: The DTC - Viewer Experience (VX) team is seeking a Sr. Salesforce Developer. In this role, you will support VX's Salesforce platform through development of system capabilities, product implementation, and delivering high-quality solutions that meet the needs of our user base. You will contribute to the implementation of cutting edge Salesforce technologies, drive best practices, and foster a culture of innovation and excellence within the team. The ideal candidate must be fluent in Apex, SOQL, and SOSL, and has a deep understanding of Salesforce's features, capabilities, and best practices, as well as a passion for solving business challenges through innovative solutions. In this role, you are expected to partner with various departments, including Enterprise, Product, Engineering, IT, Operations, Data, and InfoSec, to coordinate initiatives that deliver on Disney DTC's business goals and objectives. The right person for this role has experience transforming business needs into scalable solutions and developing complex and global CRM and Help Center implementations. If you are passionate about technology and transforming service experiences, this is a great role for you! Responsibilities and Duties of the Role: Build, develop, and implement customer service technology in support of DTC, leveraging cloud-native technology to enable VX self-service and assisted service by implementing Salesforce architecture and development strategies that align with business objectives Maintain technology platform, ensuring high availability, scalability, performance, and data quality supporting 20M+ monthly help site visits, 50k+ daily interactions, and 6k+ internal users. This includes designing and developing high-quality solutions on the Salesforce platform, showcasing advanced proficiency in Apex, SOQL/SOSL, RESTful services, LWCs, and Aura Facilitate business requirement discussions with key stakeholders across functions and levels, advise on technology and potential tradeoffs, and provide implementation and customizations options Work with internal and external partners to deliver backlog requests and projects in iterative release cycles and champion best practices for Salesforce development, ensuring adherence to quality standards and coding guidelines Stay abreast of the latest Salesforce trends and technologies, ensuring the team remains at the forefront of innovation. Prototype emerging technologies and implement innovative solutions to create best-in-class service experiences for viewers and advocates Document technical decisions and maintain comprehensible documentation for future reference Conduct technical reviews, provide guidance on technical debt reduction, and oversee the implementation of continuous improvement initiatives Troubleshoot and resolve complex Salesforce issues, ensuring system stability and performance Required Education, Experience/Skills/Training: Must have 2+ years of experience architecting solutions on Salesforce platform Must have 2+ years designing & developing on MuleSof Bachelor's degree or equivalent experience. An undergraduate degree in computer science, information technology, or related disciplines is a plus. Must have 6+ years hands-on Salesforce Development experience Track record of building high-quality software and innovative features Direct experience with implenting technology transformation initiatives Must have deep expertise with Service Cloud, Experience Cloud, including Lightning Flows, Apex Triggers, and SOQL/SOSL, Salesforce APIs, LWC and RESTful APIs Experience with Salesforce integrations and APIs Experience in Agile (Scrum and/or Kanban), test automation, CI/CD (DevOps) Must have Salesforce Platform Developer I and II or other Developer Certifications Ability to partner cross-functionally at multiple levels of an organization ensuring quality results are reached within given time frames for projects Ability to prioritize based on analysis of data trends, business priorities, and legal compliance Strong skills in communicating information to stakeholders across organizational levels, including explaining technical concepts to non-technical stakeholders Excellent problem-solving and analytical skills Flexibility to work night and weekends, as needed Nice to Haves: 4+ years experience developing solutions on Salesforce platformt Working knowledge of Salesforce GenAI tools - Agentforce Agent Builder, Prompt Builder Additional Salesforce certifications - Service Cloud Consultant, Agentforce Specialist Hands-on DevOps experience with Copado or other tools Prior experience with supporting NICE CXOne Platform Streaming media industry or other subscription-based service experience Experience with global and remote teams The hiring range for this position is $129,000 to $150,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Disney Entertainment and ESPN Product & Technology
Santa Monica, California
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. The research/AI team is the dedicated AI/ML and data science arm of the Ad Platform organization. Its mission is to advance AI and machine learning capabilities across Ad Platform by delivering scalable, high impact AI/ML and data science solutions that enhance ad decisioning, forecasting, experimentation and ad experience. We are seeking a Lead Data Scientist to join this innovative team. This role is a critical leadership opportunity for a seasoned data science professional who thrives at the intersection of advanced analytics, machine learning, and business strategy. As a Lead Data Scientist, you will spearhead ML and data science initiatives that shape the future of advertising technology. You will support generative AI production development through rigorous evaluation and data generation pipelines. You will be responsible for designing and executing ML and data science solutions that drive measurable impact across ad decisioning, forecasting, experimentation, and user experience optimization, as well leading evaluation and optimization of generative AI mixed media advertisement creation and enhancement technologies. WHAT YOU'LL DO Drive innovation and apply data science and statistical analysis in a variety of areas to enhance every aspect of advertising serving, including inventory forecasting, ad experience, ad pacing, pricing, targeting, advertising creation and enhancement, and efficient ad delivery. Translate business questions into data science framework; develop data analysis and data models for complex ad challenges with fast turnaround. Develop rigorous evaluation pipelines for generative AI technologies, including visual generations (image, video) and/or LLM-based agentic generations. Define and evaluate key metrics in various product areas. Partner closely with generative AI specialists to support the creation of datasets for generative AI modeling applications. Develop Standard Operating Procedures for human-driven evaluations or labeling. Deliver data insights and provide data-driven recommendations to cross-team stakeholders. Design and analyze A/B tests for machine learning algorithm iterations. Establish strong partnership with stakeholders, including product managers, engineers and program managers, in a collaborative environment. Mentor team members and support their technical growth. WHAT TO BRING Bachelor's in computer science, statistics or equivalent experience At least 7 years of relevant industry experience in data science at leading internet or creative technology companies. Experience in the advertising domain is a strong bonus. Experience creating ML datasets and rigorous dataset labeling or evaluation processes for models. Strong interest to learn about generative mixed media, generative video, and diffusion-based technology. Solid knowledge of data science and statistics. Strong communication skills and business acumen. Proficient in SQL, Python, Java, or R. Familiar with Tableau, and/or other visualization tools. Experience designing and building machine learning models. Passionate about understanding the ad business, applying data science to relevant business scenarios, and seeking innovation opportunities to enhance business effectiveness. Interested in supporting rapid prototyping, generative AI, and creative technologies, including applications to advertisement creation and enhancement. Experienced building data-driven services and applications for production. A proven track record of thriving in a fast-paced, data-driven, and collaborative work environment is required. NICE-TO-HAVES MS or PhD in computer science, statistics or equivalent experience Experience in digital video advertising or digital marketing domain Experience in production-grade development, rapid prototyping, or generative AI related research using LLMs, generative imagery or video, or agentic flows. Otherwise a strong interest to learn. Experience with Airflow, data warehouse, Databricks or Sagemaker. The hiring range for this position in Los Angeles, CA area is $155,700 - $208,700 per year and Seattle Area is $163,100 - $218,700. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/05/2026
Full time
Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. The research/AI team is the dedicated AI/ML and data science arm of the Ad Platform organization. Its mission is to advance AI and machine learning capabilities across Ad Platform by delivering scalable, high impact AI/ML and data science solutions that enhance ad decisioning, forecasting, experimentation and ad experience. We are seeking a Lead Data Scientist to join this innovative team. This role is a critical leadership opportunity for a seasoned data science professional who thrives at the intersection of advanced analytics, machine learning, and business strategy. As a Lead Data Scientist, you will spearhead ML and data science initiatives that shape the future of advertising technology. You will support generative AI production development through rigorous evaluation and data generation pipelines. You will be responsible for designing and executing ML and data science solutions that drive measurable impact across ad decisioning, forecasting, experimentation, and user experience optimization, as well leading evaluation and optimization of generative AI mixed media advertisement creation and enhancement technologies. WHAT YOU'LL DO Drive innovation and apply data science and statistical analysis in a variety of areas to enhance every aspect of advertising serving, including inventory forecasting, ad experience, ad pacing, pricing, targeting, advertising creation and enhancement, and efficient ad delivery. Translate business questions into data science framework; develop data analysis and data models for complex ad challenges with fast turnaround. Develop rigorous evaluation pipelines for generative AI technologies, including visual generations (image, video) and/or LLM-based agentic generations. Define and evaluate key metrics in various product areas. Partner closely with generative AI specialists to support the creation of datasets for generative AI modeling applications. Develop Standard Operating Procedures for human-driven evaluations or labeling. Deliver data insights and provide data-driven recommendations to cross-team stakeholders. Design and analyze A/B tests for machine learning algorithm iterations. Establish strong partnership with stakeholders, including product managers, engineers and program managers, in a collaborative environment. Mentor team members and support their technical growth. WHAT TO BRING Bachelor's in computer science, statistics or equivalent experience At least 7 years of relevant industry experience in data science at leading internet or creative technology companies. Experience in the advertising domain is a strong bonus. Experience creating ML datasets and rigorous dataset labeling or evaluation processes for models. Strong interest to learn about generative mixed media, generative video, and diffusion-based technology. Solid knowledge of data science and statistics. Strong communication skills and business acumen. Proficient in SQL, Python, Java, or R. Familiar with Tableau, and/or other visualization tools. Experience designing and building machine learning models. Passionate about understanding the ad business, applying data science to relevant business scenarios, and seeking innovation opportunities to enhance business effectiveness. Interested in supporting rapid prototyping, generative AI, and creative technologies, including applications to advertisement creation and enhancement. Experienced building data-driven services and applications for production. A proven track record of thriving in a fast-paced, data-driven, and collaborative work environment is required. NICE-TO-HAVES MS or PhD in computer science, statistics or equivalent experience Experience in digital video advertising or digital marketing domain Experience in production-grade development, rapid prototyping, or generative AI related research using LLMs, generative imagery or video, or agentic flows. Otherwise a strong interest to learn. Experience with Airflow, data warehouse, Databricks or Sagemaker. The hiring range for this position in Los Angeles, CA area is $155,700 - $208,700 per year and Seattle Area is $163,100 - $218,700. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
This is not a remote role. You must be in the local area or willing to relocate DTC offers premium streaming services with Hulu, a premium streaming service that offers originals, current season TV, a massive library of hit series and movies, and live television. It also offers Disney+, the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and NatGeo. Our DTC team is looking for impactful team-players to join the Viewer Experience (VX) team, who will thrive upon the legacy of Disney and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company's Direct-to-Consumer (DTC) experience through strategic hard work and determination. Job Summary: The DTC - Viewer Experience (VX) team is seeking a Sr. Salesforce Developer. In this role, you will support VX's Salesforce platform through development of system capabilities, product implementation, and delivering high-quality solutions that meet the needs of our user base. You will contribute to the implementation of cutting edge Salesforce technologies, drive best practices, and foster a culture of innovation and excellence within the team. The ideal candidate must be fluent in Apex, SOQL, and SOSL, and has a deep understanding of Salesforce's features, capabilities, and best practices, as well as a passion for solving business challenges through innovative solutions. In this role, you are expected to partner with various departments, including Enterprise, Product, Engineering, IT, Operations, Data, and InfoSec, to coordinate initiatives that deliver on Disney DTC's business goals and objectives. The right person for this role has experience transforming business needs into scalable solutions and developing complex and global CRM and Help Center implementations. If you are passionate about technology and transforming service experiences, this is a great role for you! Responsibilities and Duties of the Role: Build, develop, and implement customer service technology in support of DTC, leveraging cloud-native technology to enable VX self-service and assisted service by implementing Salesforce architecture and development strategies that align with business objectives Maintain technology platform, ensuring high availability, scalability, performance, and data quality supporting 20M+ monthly help site visits, 50k+ daily interactions, and 6k+ internal users. This includes designing and developing high-quality solutions on the Salesforce platform, showcasing advanced proficiency in Apex, SOQL/SOSL, RESTful services, LWCs, and Aura Facilitate business requirement discussions with key stakeholders across functions and levels, advise on technology and potential tradeoffs, and provide implementation and customizations options Work with internal and external partners to deliver backlog requests and projects in iterative release cycles and champion best practices for Salesforce development, ensuring adherence to quality standards and coding guidelines Stay abreast of the latest Salesforce trends and technologies, ensuring the team remains at the forefront of innovation. Prototype emerging technologies and implement innovative solutions to create best-in-class service experiences for viewers and advocates Document technical decisions and maintain comprehensible documentation for future reference Conduct technical reviews, provide guidance on technical debt reduction, and oversee the implementation of continuous improvement initiatives Troubleshoot and resolve complex Salesforce issues, ensuring system stability and performance Required Education, Experience/Skills/Training: Must have 2+ years of experience architecting solutions on Salesforce platform Must have 2+ years designing & developing on MuleSof Bachelor's degree or equivalent experience. An undergraduate degree in computer science, information technology, or related disciplines is a plus. Must have 6+ years hands-on Salesforce Development experience Track record of building high-quality software and innovative features Direct experience with implenting technology transformation initiatives Must have deep expertise with Service Cloud, Experience Cloud, including Lightning Flows, Apex Triggers, and SOQL/SOSL, Salesforce APIs, LWC and RESTful APIs Experience with Salesforce integrations and APIs Experience in Agile (Scrum and/or Kanban), test automation, CI/CD (DevOps) Must have Salesforce Platform Developer I and II or other Developer Certifications Ability to partner cross-functionally at multiple levels of an organization ensuring quality results are reached within given time frames for projects Ability to prioritize based on analysis of data trends, business priorities, and legal compliance Strong skills in communicating information to stakeholders across organizational levels, including explaining technical concepts to non-technical stakeholders Excellent problem-solving and analytical skills Flexibility to work night and weekends, as needed Nice to Haves: 4+ years experience developing solutions on Salesforce platformt Working knowledge of Salesforce GenAI tools - Agentforce Agent Builder, Prompt Builder Additional Salesforce certifications - Service Cloud Consultant, Agentforce Specialist Hands-on DevOps experience with Copado or other tools Prior experience with supporting NICE CXOne Platform Streaming media industry or other subscription-based service experience Experience with global and remote teams The hiring range for this position is $129,000 to $150,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/05/2026
Full time
This is not a remote role. You must be in the local area or willing to relocate DTC offers premium streaming services with Hulu, a premium streaming service that offers originals, current season TV, a massive library of hit series and movies, and live television. It also offers Disney+, the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and NatGeo. Our DTC team is looking for impactful team-players to join the Viewer Experience (VX) team, who will thrive upon the legacy of Disney and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company's Direct-to-Consumer (DTC) experience through strategic hard work and determination. Job Summary: The DTC - Viewer Experience (VX) team is seeking a Sr. Salesforce Developer. In this role, you will support VX's Salesforce platform through development of system capabilities, product implementation, and delivering high-quality solutions that meet the needs of our user base. You will contribute to the implementation of cutting edge Salesforce technologies, drive best practices, and foster a culture of innovation and excellence within the team. The ideal candidate must be fluent in Apex, SOQL, and SOSL, and has a deep understanding of Salesforce's features, capabilities, and best practices, as well as a passion for solving business challenges through innovative solutions. In this role, you are expected to partner with various departments, including Enterprise, Product, Engineering, IT, Operations, Data, and InfoSec, to coordinate initiatives that deliver on Disney DTC's business goals and objectives. The right person for this role has experience transforming business needs into scalable solutions and developing complex and global CRM and Help Center implementations. If you are passionate about technology and transforming service experiences, this is a great role for you! Responsibilities and Duties of the Role: Build, develop, and implement customer service technology in support of DTC, leveraging cloud-native technology to enable VX self-service and assisted service by implementing Salesforce architecture and development strategies that align with business objectives Maintain technology platform, ensuring high availability, scalability, performance, and data quality supporting 20M+ monthly help site visits, 50k+ daily interactions, and 6k+ internal users. This includes designing and developing high-quality solutions on the Salesforce platform, showcasing advanced proficiency in Apex, SOQL/SOSL, RESTful services, LWCs, and Aura Facilitate business requirement discussions with key stakeholders across functions and levels, advise on technology and potential tradeoffs, and provide implementation and customizations options Work with internal and external partners to deliver backlog requests and projects in iterative release cycles and champion best practices for Salesforce development, ensuring adherence to quality standards and coding guidelines Stay abreast of the latest Salesforce trends and technologies, ensuring the team remains at the forefront of innovation. Prototype emerging technologies and implement innovative solutions to create best-in-class service experiences for viewers and advocates Document technical decisions and maintain comprehensible documentation for future reference Conduct technical reviews, provide guidance on technical debt reduction, and oversee the implementation of continuous improvement initiatives Troubleshoot and resolve complex Salesforce issues, ensuring system stability and performance Required Education, Experience/Skills/Training: Must have 2+ years of experience architecting solutions on Salesforce platform Must have 2+ years designing & developing on MuleSof Bachelor's degree or equivalent experience. An undergraduate degree in computer science, information technology, or related disciplines is a plus. Must have 6+ years hands-on Salesforce Development experience Track record of building high-quality software and innovative features Direct experience with implenting technology transformation initiatives Must have deep expertise with Service Cloud, Experience Cloud, including Lightning Flows, Apex Triggers, and SOQL/SOSL, Salesforce APIs, LWC and RESTful APIs Experience with Salesforce integrations and APIs Experience in Agile (Scrum and/or Kanban), test automation, CI/CD (DevOps) Must have Salesforce Platform Developer I and II or other Developer Certifications Ability to partner cross-functionally at multiple levels of an organization ensuring quality results are reached within given time frames for projects Ability to prioritize based on analysis of data trends, business priorities, and legal compliance Strong skills in communicating information to stakeholders across organizational levels, including explaining technical concepts to non-technical stakeholders Excellent problem-solving and analytical skills Flexibility to work night and weekends, as needed Nice to Haves: 4+ years experience developing solutions on Salesforce platformt Working knowledge of Salesforce GenAI tools - Agentforce Agent Builder, Prompt Builder Additional Salesforce certifications - Service Cloud Consultant, Agentforce Specialist Hands-on DevOps experience with Copado or other tools Prior experience with supporting NICE CXOne Platform Streaming media industry or other subscription-based service experience Experience with global and remote teams The hiring range for this position is $129,000 to $150,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
Disney Direct to Consumer
San Francisco, California
This is not a remote role. You must be in the local area or willing to relocate DTC offers premium streaming services with Hulu, a premium streaming service that offers originals, current season TV, a massive library of hit series and movies, and live television. It also offers Disney+, the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and NatGeo. Our DTC team is looking for impactful team-players to join the Viewer Experience (VX) team, who will thrive upon the legacy of Disney and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company's Direct-to-Consumer (DTC) experience through strategic hard work and determination. Job Summary: The DTC - Viewer Experience (VX) team is seeking a Sr. Salesforce Developer. In this role, you will support VX's Salesforce platform through development of system capabilities, product implementation, and delivering high-quality solutions that meet the needs of our user base. You will contribute to the implementation of cutting edge Salesforce technologies, drive best practices, and foster a culture of innovation and excellence within the team. The ideal candidate must be fluent in Apex, SOQL, and SOSL, and has a deep understanding of Salesforce's features, capabilities, and best practices, as well as a passion for solving business challenges through innovative solutions. In this role, you are expected to partner with various departments, including Enterprise, Product, Engineering, IT, Operations, Data, and InfoSec, to coordinate initiatives that deliver on Disney DTC's business goals and objectives. The right person for this role has experience transforming business needs into scalable solutions and developing complex and global CRM and Help Center implementations. If you are passionate about technology and transforming service experiences, this is a great role for you! Responsibilities and Duties of the Role: Build, develop, and implement customer service technology in support of DTC, leveraging cloud-native technology to enable VX self-service and assisted service by implementing Salesforce architecture and development strategies that align with business objectives Maintain technology platform, ensuring high availability, scalability, performance, and data quality supporting 20M+ monthly help site visits, 50k+ daily interactions, and 6k+ internal users. This includes designing and developing high-quality solutions on the Salesforce platform, showcasing advanced proficiency in Apex, SOQL/SOSL, RESTful services, LWCs, and Aura Facilitate business requirement discussions with key stakeholders across functions and levels, advise on technology and potential tradeoffs, and provide implementation and customizations options Work with internal and external partners to deliver backlog requests and projects in iterative release cycles and champion best practices for Salesforce development, ensuring adherence to quality standards and coding guidelines Stay abreast of the latest Salesforce trends and technologies, ensuring the team remains at the forefront of innovation. Prototype emerging technologies and implement innovative solutions to create best-in-class service experiences for viewers and advocates Document technical decisions and maintain comprehensible documentation for future reference Conduct technical reviews, provide guidance on technical debt reduction, and oversee the implementation of continuous improvement initiatives Troubleshoot and resolve complex Salesforce issues, ensuring system stability and performance Required Education, Experience/Skills/Training: Must have 2+ years of experience architecting solutions on Salesforce platform Must have 2+ years designing & developing on MuleSof Bachelor's degree or equivalent experience. An undergraduate degree in computer science, information technology, or related disciplines is a plus. Must have 6+ years hands-on Salesforce Development experience Track record of building high-quality software and innovative features Direct experience with implenting technology transformation initiatives Must have deep expertise with Service Cloud, Experience Cloud, including Lightning Flows, Apex Triggers, and SOQL/SOSL, Salesforce APIs, LWC and RESTful APIs Experience with Salesforce integrations and APIs Experience in Agile (Scrum and/or Kanban), test automation, CI/CD (DevOps) Must have Salesforce Platform Developer I and II or other Developer Certifications Ability to partner cross-functionally at multiple levels of an organization ensuring quality results are reached within given time frames for projects Ability to prioritize based on analysis of data trends, business priorities, and legal compliance Strong skills in communicating information to stakeholders across organizational levels, including explaining technical concepts to non-technical stakeholders Excellent problem-solving and analytical skills Flexibility to work night and weekends, as needed Nice to Haves: 4+ years experience developing solutions on Salesforce platformt Working knowledge of Salesforce GenAI tools - Agentforce Agent Builder, Prompt Builder Additional Salesforce certifications - Service Cloud Consultant, Agentforce Specialist Hands-on DevOps experience with Copado or other tools Prior experience with supporting NICE CXOne Platform Streaming media industry or other subscription-based service experience Experience with global and remote teams The hiring range for this position is $129,000 to $150,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
08/05/2026
Full time
This is not a remote role. You must be in the local area or willing to relocate DTC offers premium streaming services with Hulu, a premium streaming service that offers originals, current season TV, a massive library of hit series and movies, and live television. It also offers Disney+, the Disney-branded streaming service featuring an incomparable collection of content from its brands and franchises recognized and respected all over the world including Star Wars, Marvel, Pixar, Disney, and NatGeo. Our DTC team is looking for impactful team-players to join the Viewer Experience (VX) team, who will thrive upon the legacy of Disney and Hulu, embrace unconventional thinking, and who are passionate about contributing to The Walt Disney Company's Direct-to-Consumer (DTC) experience through strategic hard work and determination. Job Summary: The DTC - Viewer Experience (VX) team is seeking a Sr. Salesforce Developer. In this role, you will support VX's Salesforce platform through development of system capabilities, product implementation, and delivering high-quality solutions that meet the needs of our user base. You will contribute to the implementation of cutting edge Salesforce technologies, drive best practices, and foster a culture of innovation and excellence within the team. The ideal candidate must be fluent in Apex, SOQL, and SOSL, and has a deep understanding of Salesforce's features, capabilities, and best practices, as well as a passion for solving business challenges through innovative solutions. In this role, you are expected to partner with various departments, including Enterprise, Product, Engineering, IT, Operations, Data, and InfoSec, to coordinate initiatives that deliver on Disney DTC's business goals and objectives. The right person for this role has experience transforming business needs into scalable solutions and developing complex and global CRM and Help Center implementations. If you are passionate about technology and transforming service experiences, this is a great role for you! Responsibilities and Duties of the Role: Build, develop, and implement customer service technology in support of DTC, leveraging cloud-native technology to enable VX self-service and assisted service by implementing Salesforce architecture and development strategies that align with business objectives Maintain technology platform, ensuring high availability, scalability, performance, and data quality supporting 20M+ monthly help site visits, 50k+ daily interactions, and 6k+ internal users. This includes designing and developing high-quality solutions on the Salesforce platform, showcasing advanced proficiency in Apex, SOQL/SOSL, RESTful services, LWCs, and Aura Facilitate business requirement discussions with key stakeholders across functions and levels, advise on technology and potential tradeoffs, and provide implementation and customizations options Work with internal and external partners to deliver backlog requests and projects in iterative release cycles and champion best practices for Salesforce development, ensuring adherence to quality standards and coding guidelines Stay abreast of the latest Salesforce trends and technologies, ensuring the team remains at the forefront of innovation. Prototype emerging technologies and implement innovative solutions to create best-in-class service experiences for viewers and advocates Document technical decisions and maintain comprehensible documentation for future reference Conduct technical reviews, provide guidance on technical debt reduction, and oversee the implementation of continuous improvement initiatives Troubleshoot and resolve complex Salesforce issues, ensuring system stability and performance Required Education, Experience/Skills/Training: Must have 2+ years of experience architecting solutions on Salesforce platform Must have 2+ years designing & developing on MuleSof Bachelor's degree or equivalent experience. An undergraduate degree in computer science, information technology, or related disciplines is a plus. Must have 6+ years hands-on Salesforce Development experience Track record of building high-quality software and innovative features Direct experience with implenting technology transformation initiatives Must have deep expertise with Service Cloud, Experience Cloud, including Lightning Flows, Apex Triggers, and SOQL/SOSL, Salesforce APIs, LWC and RESTful APIs Experience with Salesforce integrations and APIs Experience in Agile (Scrum and/or Kanban), test automation, CI/CD (DevOps) Must have Salesforce Platform Developer I and II or other Developer Certifications Ability to partner cross-functionally at multiple levels of an organization ensuring quality results are reached within given time frames for projects Ability to prioritize based on analysis of data trends, business priorities, and legal compliance Strong skills in communicating information to stakeholders across organizational levels, including explaining technical concepts to non-technical stakeholders Excellent problem-solving and analytical skills Flexibility to work night and weekends, as needed Nice to Haves: 4+ years experience developing solutions on Salesforce platformt Working knowledge of Salesforce GenAI tools - Agentforce Agent Builder, Prompt Builder Additional Salesforce certifications - Service Cloud Consultant, Agentforce Specialist Hands-on DevOps experience with Copado or other tools Prior experience with supporting NICE CXOne Platform Streaming media industry or other subscription-based service experience Experience with global and remote teams The hiring range for this position is $129,000 to $150,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. This role serves as the primary interface between our supplier partners and internal engineering teams, driving accountability and operational discipline across vendor quality and reliability performance. The Sr. Reliability TPM will partner closely with engineers to establish, track, and continuously improve supplier-facing metrics-including post-PFHO Annualized Failure Rate (AFR) performance and Root Cause Analysis (RCA) SLA adherence. A key focus of this position is building and scaling automation to enable real-time visibility into supplier quality trends, ensuring that vendors and internal stakeholders maintain rigorous standards throughout the product lifecycle. The successful candidate will own the end-to-end supplier metrics framework, holding both external vendors and internal partners accountable for meeting reliability targets and driving corrective actions when performance gaps arise. Key job responsibilities - This role will manage and improve performance of vendors for different LLE - Equipment Specific Performance Metric (E.G Annual Failure Rate) - Root Cause Analysis SLA (e.g., > 60 days) - Root Cause Analysis Quality - Corrective Action Implementation (% Complete) - This role will reduce engineering LOE by 50% driving automation on above KPIs - This role will publish monthly category review - Supplier/reliability metrics to internal customers - Publish top 2 critical quality/reliability issues for each category to leadership - Publish corrective actions completion of top 2 issues for each category - External supplier reviews with eternal customer (Monthly/Quarterly) - Track availability impacting issues (CSE/LSE/LLT) and publish root cause and corrective actions A day in the life About the team AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Bachelor's degree in Engineering, Computer Science, or a related field - 7+ years of working directly with engineering teams experience - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules PREFERRED QUALIFICATIONS - 7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership - 6+ years of program management, sourcing project management and supplier or customer relationship management experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 148 200.00 USD annually
08/04/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. This role serves as the primary interface between our supplier partners and internal engineering teams, driving accountability and operational discipline across vendor quality and reliability performance. The Sr. Reliability TPM will partner closely with engineers to establish, track, and continuously improve supplier-facing metrics-including post-PFHO Annualized Failure Rate (AFR) performance and Root Cause Analysis (RCA) SLA adherence. A key focus of this position is building and scaling automation to enable real-time visibility into supplier quality trends, ensuring that vendors and internal stakeholders maintain rigorous standards throughout the product lifecycle. The successful candidate will own the end-to-end supplier metrics framework, holding both external vendors and internal partners accountable for meeting reliability targets and driving corrective actions when performance gaps arise. Key job responsibilities - This role will manage and improve performance of vendors for different LLE - Equipment Specific Performance Metric (E.G Annual Failure Rate) - Root Cause Analysis SLA (e.g., > 60 days) - Root Cause Analysis Quality - Corrective Action Implementation (% Complete) - This role will reduce engineering LOE by 50% driving automation on above KPIs - This role will publish monthly category review - Supplier/reliability metrics to internal customers - Publish top 2 critical quality/reliability issues for each category to leadership - Publish corrective actions completion of top 2 issues for each category - External supplier reviews with eternal customer (Monthly/Quarterly) - Track availability impacting issues (CSE/LSE/LLT) and publish root cause and corrective actions A day in the life About the team AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. BASIC QUALIFICATIONS - Bachelor's degree in Engineering, Computer Science, or a related field - 7+ years of working directly with engineering teams experience - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules PREFERRED QUALIFICATIONS - 7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership - 6+ years of program management, sourcing project management and supplier or customer relationship management experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 148 200.00 USD annually
Are you a leader who wants to own critical, highly scalable systems, and foster innovation? Can you attract and grow the engineering talent needed for those kinds of challenges? Are you skilled at managing complex projects that require interacting with multiple stakeholders while staying close to the detail? The Control Plane team owns the network control plane protocols for the switches in the Amazon network and is part of the NPD (Network Product Development) team. As a leader in this team, you will dive deep to understand Amazon's network architecture and partner with our routing protocol communities, network engineering, peer software teams and other AWS service teams to develop and operate the control plane software that powers Amazon's network device platforms. You will own the software quality and speed of delivery of all new solutions and identify opportunities to invent and simplify the systems used throughout the AWS network. We are looking for a software leader to lead a team of engineers to realize our vision of delivering and owning the world's fastest and most reliable network. The successful candidate is expected to be a technical manager who can deliver through a high performing engineering team and who understands and sets a high bar for all parts of the software development, deployment, and operational life cycle including: design, development, documentation, testing and operations. You must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast-paced environment. We're looking for people who are smart and can get things done. How do we operate in our team? We empower our leaders to take ownership of their realm and make a difference. In AWS, we are nimble and agile, like being part of a startup, innovating while collaborating with a smart group of people around you. We are thrilled about how software is changing the landscape of networking. We operate on an unimaginable scale. Why would you want to work on AWS Networking? We are making history! We have some of the largest data center networks in the world and we don't stop growing. Innovation: we own both the network and the devices, so we can innovate in a way that others cannot. Very large impact: everything AWS does is built on networks using these devices. What will you be doing here? Work backwards from customer needs, build and track business metrics by which the team works to improve customer impact Plan, develop, deploy and maintain network control plane protocols, routing stacks, and lifecycle management software for a highly scaled network Recruit, coach and mentor senior and junior software engineers Work with management, customers and adjacent development teams to build state of the art solutions, incorporate new technologies, and algorithms Set quality standards, build mechanisms and processes for team efficiency, continuously inventing and simplifying AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Working at AWS in the Core Networking Team • Meet Matt, Director, Core Networking BASIC QUALIFICATIONS - 3+ years of engineering team management experience - 7+ years of engineering experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CA, Cupertino - 212 700.00 USD annually
08/04/2026
Full time
Are you a leader who wants to own critical, highly scalable systems, and foster innovation? Can you attract and grow the engineering talent needed for those kinds of challenges? Are you skilled at managing complex projects that require interacting with multiple stakeholders while staying close to the detail? The Control Plane team owns the network control plane protocols for the switches in the Amazon network and is part of the NPD (Network Product Development) team. As a leader in this team, you will dive deep to understand Amazon's network architecture and partner with our routing protocol communities, network engineering, peer software teams and other AWS service teams to develop and operate the control plane software that powers Amazon's network device platforms. You will own the software quality and speed of delivery of all new solutions and identify opportunities to invent and simplify the systems used throughout the AWS network. We are looking for a software leader to lead a team of engineers to realize our vision of delivering and owning the world's fastest and most reliable network. The successful candidate is expected to be a technical manager who can deliver through a high performing engineering team and who understands and sets a high bar for all parts of the software development, deployment, and operational life cycle including: design, development, documentation, testing and operations. You must possess strong verbal and written communication skills, be self-driven and deliver high quality results in a fast-paced environment. We're looking for people who are smart and can get things done. How do we operate in our team? We empower our leaders to take ownership of their realm and make a difference. In AWS, we are nimble and agile, like being part of a startup, innovating while collaborating with a smart group of people around you. We are thrilled about how software is changing the landscape of networking. We operate on an unimaginable scale. Why would you want to work on AWS Networking? We are making history! We have some of the largest data center networks in the world and we don't stop growing. Innovation: we own both the network and the devices, so we can innovate in a way that others cannot. Very large impact: everything AWS does is built on networks using these devices. What will you be doing here? Work backwards from customer needs, build and track business metrics by which the team works to improve customer impact Plan, develop, deploy and maintain network control plane protocols, routing stacks, and lifecycle management software for a highly scaled network Recruit, coach and mentor senior and junior software engineers Work with management, customers and adjacent development teams to build state of the art solutions, incorporate new technologies, and algorithms Set quality standards, build mechanisms and processes for team efficiency, continuously inventing and simplifying AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Working at AWS in the Core Networking Team • Meet Matt, Director, Core Networking BASIC QUALIFICATIONS - 3+ years of engineering team management experience - 7+ years of engineering experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product or program management teams PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, CA, Cupertino - 212 700.00 USD annually
Job Description Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client's focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking an experienced IT Network Engineer to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Network Engineer is responsible for maintaining, configuring, troubleshooting and supporting various IT computer networks and systems. The ideal candidate will have relevant technical education, certifications and 5+ years of relevant IT Network Engineering and cybersecurity experience. Experience with software platforms used in Building, Construction or related areas is highly desirable. Must be customer-focused with effective influencing and communication skills, and a strong understanding of system user needs. PRIMARY RESPONSIBILITIES INCLUDE: Maintain, configure, troubleshoot and support various IT computer networks and systems. Install, update and configure network software, manage user accounts and monitor network and system performance. Resolve technical network and system issues. Provide ongoing support, upgrades and enhancements for the assigned systems platforms. Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that network and systems software is configured properly and that all business requirements are successfully met. Implement and support new client requirements and customizations. Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: Bachelor's Degree in Computer Science, Information Technology, or closely related field. Relevant IT network and systems administration certifications such as CCNA, Comp TIA Network+, CCNP, CCIE, Microsoft Azure or AWS network certifications. 5+ years of relevant IT Network Systems Administration experience managing and supporting large IT networks and systems software platforms. Knowledge of Microsoft Intune device and application management platform desirable Knowledge of operating systems, networking protocols (TCP/IP, DNS), cloud platforms (Azure, AWS), and scripting languages. Network and systems cybersecurity experience required. Understanding of various software platforms used in Construction, Building or related functions or industries. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Experienced in incident management including ownership, assessment and initial support, escalation / notification, business impact analysis, resolution tracking and senior escalations. Demonstrated understanding of Project Management principles and practices. Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues. Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking. Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player. Must be able to pass a required background check and/or security clearance to work on government projects. Legal authorization to work in the U.S. is required. The company will not sponsor individuals for employment visas for this job at this time. POSITION LOCATION: Office-based role in New York, NY / New Jersey. Must be able to commute daily to New York City. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. K EY RELATIONSHIPS / STAKEHOLDERS : IT Project Manager Internal Team Members, Users, Clients and SME's Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: Base Salary Range: $90,000 - $110,000, commensurate with experience and qualifications Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: Systems Administrator / Specialist Network Administrator / Specialist Technology Administrator / Specialist IT Specialist Company Description Talent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Company Description Talent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at:
08/04/2026
Full time
Job Description Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client's focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking an experienced IT Network Engineer to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Network Engineer is responsible for maintaining, configuring, troubleshooting and supporting various IT computer networks and systems. The ideal candidate will have relevant technical education, certifications and 5+ years of relevant IT Network Engineering and cybersecurity experience. Experience with software platforms used in Building, Construction or related areas is highly desirable. Must be customer-focused with effective influencing and communication skills, and a strong understanding of system user needs. PRIMARY RESPONSIBILITIES INCLUDE: Maintain, configure, troubleshoot and support various IT computer networks and systems. Install, update and configure network software, manage user accounts and monitor network and system performance. Resolve technical network and system issues. Provide ongoing support, upgrades and enhancements for the assigned systems platforms. Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that network and systems software is configured properly and that all business requirements are successfully met. Implement and support new client requirements and customizations. Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: Bachelor's Degree in Computer Science, Information Technology, or closely related field. Relevant IT network and systems administration certifications such as CCNA, Comp TIA Network+, CCNP, CCIE, Microsoft Azure or AWS network certifications. 5+ years of relevant IT Network Systems Administration experience managing and supporting large IT networks and systems software platforms. Knowledge of Microsoft Intune device and application management platform desirable Knowledge of operating systems, networking protocols (TCP/IP, DNS), cloud platforms (Azure, AWS), and scripting languages. Network and systems cybersecurity experience required. Understanding of various software platforms used in Construction, Building or related functions or industries. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Experienced in incident management including ownership, assessment and initial support, escalation / notification, business impact analysis, resolution tracking and senior escalations. Demonstrated understanding of Project Management principles and practices. Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues. Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking. Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player. Must be able to pass a required background check and/or security clearance to work on government projects. Legal authorization to work in the U.S. is required. The company will not sponsor individuals for employment visas for this job at this time. POSITION LOCATION: Office-based role in New York, NY / New Jersey. Must be able to commute daily to New York City. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. K EY RELATIONSHIPS / STAKEHOLDERS : IT Project Manager Internal Team Members, Users, Clients and SME's Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: Base Salary Range: $90,000 - $110,000, commensurate with experience and qualifications Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: Systems Administrator / Specialist Network Administrator / Specialist Technology Administrator / Specialist IT Specialist Company Description Talent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Company Description Talent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at:
Job Description Job Description About Network Doctor Network Doctor is a premium IT Managed Services Provider delivering technology support and strategic guidance to clients across industries such as finance, healthcare, real estate, and professional services. We pride ourselves on a culture built on teamwork, curiosity, professionalism, and personal growth - all with the mission of making IT an enabler that helps businesses work smarter, faster, and happier. At Network Doctor, you're not just a technician - you're part of a team grounded in partnership, integrity, and continuous improvement. You'll have a voice in a culture that values your curiosity and success, the satisfaction of representing a respected MSP onsite with high-profile clients, the support of a strong engineering network, and abundant opportunities for training and professional growth. About the Role We are seeking a smart, resourceful, and service-oriented L2 Support Engineer to provide advanced remote technical support for clients across the NYC Metro Area. This role is a key escalation point within our Help Desk, responsible for resolving complex issues, guiding L1 engineers, and ensuring an exceptional customer experience with every interaction. You'll spend most of your time working from our Englewood Cliffs, NJ office delivering hands-on troubleshooting, system administration, and higher-level support across a wide range of technologies. While the role is primarily focused on escalations and remote service delivery, there may be occasional opportunities to assist with onsite visits when required, reflecting the collaborative nature of working within a Managed Services Provider environment. As a member of Network Doctor's Help Desk team, you'll be supported by a full group of engineers, system specialists, and senior escalation resources, ensuring you're never on your own when tackling unfamiliar or challenging issues. This position requires professionalism, adaptability, and the ability to navigate complex technical environments with confidence and curiosity. You don't need to know everything, but you do need to know how to investigate effectively, ask the right questions, and collaborate with your team to drive successful outcomes. Key Responsibilities: Proficient at managing and maintaining: Enterprise networks and systems, including hardware Window Servers, Active Directory, GPOs, Hybrid Connectors, Conditional Access Polices Secure and redundant infrastructures, i.e. AV, firewalls, GPO, high-availability solutions Microsoft IaaS PaaS and SaaS offerings (Azure, 365, Entra/Intune, MDM/MAM) Email security/filtering solutions Mac Some other technical facets, details or requirements of the position may include, but not limited to: Work in conjunction with Project Engineers to meet deadlines and client expectations. Configure & manage Microsoft Server & Exchange Servers with PowerShell expertise. Install, configure, and troubleshoot all network equipment, routers, firewall, switches, wireless access points, and SSL-VPN setups from various vendors, such as Cisco, Extreme, HP, Meraki, Netgear, SonicWALL, UniFi. Manage Disaster Recovery and standard backup file restoration requests and support using Veeam, Azure Backup, SkyKick, Carbonite and others. Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority and nature. Work with hardware and software vendors to verify timely product delivery and ensure that new equipment is installed and ready to operate on schedule. Document procedures, standards, best practices configurations, settings, installation sequences and back-out instructions. Requirements: Strong verbal and written communication skills Substantial experience with Windows Servers Strong understanding of fundamental networking concepts (switching/routing, DNS/DHCP, RADIUS authentication, WAP management, Email security protocols) Strong experience managing and troubleshooting Microsoft Windows OS technology including AD Forests, Domains, Trusts, DNS, DHCP, Group Policy and Organizational Units Excellent interpersonal, customer service and problem-solving skills Strong time management and organizational skills with the ability to manage multiple tasks and changing priorities Ability to work collaboratively within a team A Plus to Have: 4 + years technical experience relevant to the above A solid and well thought out diagnostic mindset Physical ability to lift and move heavy equipment (servers, computers, etc.) Experience working with/at MSP's Experience with RMM tools Familiarity with the ConnectWise Suite of products Proficiency in administering, configuring, maintaining and upgrading various VMware technologies Proficiency in administering, configuring, maintaining, and upgrading Citrix XenApp & XenDesktop environments Administering and configuring NAS and SAN technologies from various vendors A driver's license and vehicle of your own and the ability to travel to client locations if needed
08/04/2026
Full time
Job Description Job Description About Network Doctor Network Doctor is a premium IT Managed Services Provider delivering technology support and strategic guidance to clients across industries such as finance, healthcare, real estate, and professional services. We pride ourselves on a culture built on teamwork, curiosity, professionalism, and personal growth - all with the mission of making IT an enabler that helps businesses work smarter, faster, and happier. At Network Doctor, you're not just a technician - you're part of a team grounded in partnership, integrity, and continuous improvement. You'll have a voice in a culture that values your curiosity and success, the satisfaction of representing a respected MSP onsite with high-profile clients, the support of a strong engineering network, and abundant opportunities for training and professional growth. About the Role We are seeking a smart, resourceful, and service-oriented L2 Support Engineer to provide advanced remote technical support for clients across the NYC Metro Area. This role is a key escalation point within our Help Desk, responsible for resolving complex issues, guiding L1 engineers, and ensuring an exceptional customer experience with every interaction. You'll spend most of your time working from our Englewood Cliffs, NJ office delivering hands-on troubleshooting, system administration, and higher-level support across a wide range of technologies. While the role is primarily focused on escalations and remote service delivery, there may be occasional opportunities to assist with onsite visits when required, reflecting the collaborative nature of working within a Managed Services Provider environment. As a member of Network Doctor's Help Desk team, you'll be supported by a full group of engineers, system specialists, and senior escalation resources, ensuring you're never on your own when tackling unfamiliar or challenging issues. This position requires professionalism, adaptability, and the ability to navigate complex technical environments with confidence and curiosity. You don't need to know everything, but you do need to know how to investigate effectively, ask the right questions, and collaborate with your team to drive successful outcomes. Key Responsibilities: Proficient at managing and maintaining: Enterprise networks and systems, including hardware Window Servers, Active Directory, GPOs, Hybrid Connectors, Conditional Access Polices Secure and redundant infrastructures, i.e. AV, firewalls, GPO, high-availability solutions Microsoft IaaS PaaS and SaaS offerings (Azure, 365, Entra/Intune, MDM/MAM) Email security/filtering solutions Mac Some other technical facets, details or requirements of the position may include, but not limited to: Work in conjunction with Project Engineers to meet deadlines and client expectations. Configure & manage Microsoft Server & Exchange Servers with PowerShell expertise. Install, configure, and troubleshoot all network equipment, routers, firewall, switches, wireless access points, and SSL-VPN setups from various vendors, such as Cisco, Extreme, HP, Meraki, Netgear, SonicWALL, UniFi. Manage Disaster Recovery and standard backup file restoration requests and support using Veeam, Azure Backup, SkyKick, Carbonite and others. Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority and nature. Work with hardware and software vendors to verify timely product delivery and ensure that new equipment is installed and ready to operate on schedule. Document procedures, standards, best practices configurations, settings, installation sequences and back-out instructions. Requirements: Strong verbal and written communication skills Substantial experience with Windows Servers Strong understanding of fundamental networking concepts (switching/routing, DNS/DHCP, RADIUS authentication, WAP management, Email security protocols) Strong experience managing and troubleshooting Microsoft Windows OS technology including AD Forests, Domains, Trusts, DNS, DHCP, Group Policy and Organizational Units Excellent interpersonal, customer service and problem-solving skills Strong time management and organizational skills with the ability to manage multiple tasks and changing priorities Ability to work collaboratively within a team A Plus to Have: 4 + years technical experience relevant to the above A solid and well thought out diagnostic mindset Physical ability to lift and move heavy equipment (servers, computers, etc.) Experience working with/at MSP's Experience with RMM tools Familiarity with the ConnectWise Suite of products Proficiency in administering, configuring, maintaining and upgrading various VMware technologies Proficiency in administering, configuring, maintaining, and upgrading Citrix XenApp & XenDesktop environments Administering and configuring NAS and SAN technologies from various vendors A driver's license and vehicle of your own and the ability to travel to client locations if needed
Job Description Job Description Job Title: Network Engineer (Cisco / Extreme Networks) - MUST Already reside in central Arkansas Required to be onsite 5 days per week Location: Downtown, Little Rock, AR This position is REQUIRED to be onsite in Little Rock, AR Position Type: Full-Time Expected Salary Range: (commensurate with certifications and experience) About the Role We are seeking a highly skilled and motivated Network Engineer to join our onsite team in downtown Little Rock. You will be responsible for the architecture, implementation, and ongoing maintenance of our enterprise network. The ideal candidate will have robust hands-on experience with either Cisco or Extreme Networks ecosystems, focusing on maintaining system availability, optimizing performance, and scaling our network to meet business needs. Key Responsibilities Infrastructure Management: Design, install, configure, and manage network hardware including routers, switches, and wireless access points. Vendor Specialization: Configure and maintain Extreme Networks (ExtremeXOS) hardware and software. Network Security & Performance: Monitor network traffic, apply security patches, manage VPNs, and maintain firewall rules to protect organizational data. Troubleshooting & Support: Act as the primary escalation point (Tier 2/3) for complex network outages, latency issues, and connectivity failures. Capacity Planning: Evaluate network bandwidth needs, conduct network modeling, and implement architectural changes to accommodate future growth. Documentation: Maintain up-to-date network topologies, disaster recovery playbooks, and standard operating procedures. Qualifications & Requirements Educ ation/Experience: Bachelor's degree in Computer Science, Information Technology, or a related field, along with 3-5 years of enterprise network engineering experience Core Competencies: Strong, demonstrable background in routing (BGP, OSPF), switching (VLANs, Spanning Tree), and wireless networking. Experience in deploying and supporting network access control utilizing policy. Experience in iSCSI and fiber channel networking. Proficient with Wireless Access Controllers configurations including guest portals, bridging at the controller, and bridging at the AP. Preferred Certifications: Cisco Track: CCNA or CCNP (Enterprise, Security, or Wireless) Extreme Track: Extreme Networks Certified Specialist (ENCS) or Professional (ENCP) Soft Skills: Excellent customer service minded, analytical problem-solving abilities, strong verbal communication, and the capacity to collaborate with cross-functional teams. Availability: Ability to occasionally work evenings or weekends for scheduled maintenance and emergency network upgrades. What We Offer Competitive base salary Comprehensive Health, Dental, and Vision insurance 401(k) retirement plan with company match Flexible time off (FTO) and paid holiday
08/04/2026
Full time
Job Description Job Description Job Title: Network Engineer (Cisco / Extreme Networks) - MUST Already reside in central Arkansas Required to be onsite 5 days per week Location: Downtown, Little Rock, AR This position is REQUIRED to be onsite in Little Rock, AR Position Type: Full-Time Expected Salary Range: (commensurate with certifications and experience) About the Role We are seeking a highly skilled and motivated Network Engineer to join our onsite team in downtown Little Rock. You will be responsible for the architecture, implementation, and ongoing maintenance of our enterprise network. The ideal candidate will have robust hands-on experience with either Cisco or Extreme Networks ecosystems, focusing on maintaining system availability, optimizing performance, and scaling our network to meet business needs. Key Responsibilities Infrastructure Management: Design, install, configure, and manage network hardware including routers, switches, and wireless access points. Vendor Specialization: Configure and maintain Extreme Networks (ExtremeXOS) hardware and software. Network Security & Performance: Monitor network traffic, apply security patches, manage VPNs, and maintain firewall rules to protect organizational data. Troubleshooting & Support: Act as the primary escalation point (Tier 2/3) for complex network outages, latency issues, and connectivity failures. Capacity Planning: Evaluate network bandwidth needs, conduct network modeling, and implement architectural changes to accommodate future growth. Documentation: Maintain up-to-date network topologies, disaster recovery playbooks, and standard operating procedures. Qualifications & Requirements Educ ation/Experience: Bachelor's degree in Computer Science, Information Technology, or a related field, along with 3-5 years of enterprise network engineering experience Core Competencies: Strong, demonstrable background in routing (BGP, OSPF), switching (VLANs, Spanning Tree), and wireless networking. Experience in deploying and supporting network access control utilizing policy. Experience in iSCSI and fiber channel networking. Proficient with Wireless Access Controllers configurations including guest portals, bridging at the controller, and bridging at the AP. Preferred Certifications: Cisco Track: CCNA or CCNP (Enterprise, Security, or Wireless) Extreme Track: Extreme Networks Certified Specialist (ENCS) or Professional (ENCP) Soft Skills: Excellent customer service minded, analytical problem-solving abilities, strong verbal communication, and the capacity to collaborate with cross-functional teams. Availability: Ability to occasionally work evenings or weekends for scheduled maintenance and emergency network upgrades. What We Offer Competitive base salary Comprehensive Health, Dental, and Vision insurance 401(k) retirement plan with company match Flexible time off (FTO) and paid holiday
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Information Security Systems Engineer Job Code: 39983 Job Location: Rochester, NY Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off About L3Harris Technologies: L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers' mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea and cyber domains. L3Harris has approximately $18 billion in annual revenue and 47,000 employees, with customers in more than 100 countries. Job Description: The Information Security Systems Engineer will be involved in Information Assurance (IA) related architecture development, CONOPS development, trade studies, requirements analysis and flow down to hardware/software configuration items as well as requirements validation and verification. This position requires DoD IA expertise to support embedment of cryptographic components within tactical radio platforms. Candidate will analyze and allocate system security requirements, such as those imposed by NSA, and those under DOD Information Assurance Certification and Accreditation Process (RMF), as well as National Information Assurance Partnership (NIAP) Common Criteria and National Institute of Standards and Technology (NIST) FIPS standards. The Candidate will also oversee and prepare NSA security certification documents, such as System Evaluation Document (SED), Key and Certificate Management Plan (KCMP), Software/Hardware Requirements and Design Specifications (SHRS/SHDD), Security Verification (SV) Test Plans and Reports, Physical Configuration Audit (PCA) Plans and Reports. The candidate should have a good understanding of DoD Configuration Management (CM) processes and management of formal Engineering Change Proposals (ECP). The Candidate will interact with mechanical, electrical and SW engineers to make sure designs meet security requirements. Essential Functions: Must have experience with security requirements analysis and specification generation. Highly motivated, a self starter, and able to operate with little supervision in diverse environments. Must have a successful track record in planning, executing, and tracking personal task assignments. Experience with emerging security standards and evolution of NSA certification processes. Must have experience with certification of secure architectures. Active Secret U.S. Security Clearance or ability to obtain one. US citizenship is required. Qualifications: Bachelor's Degree in Engineering discipline and minimum 4 years of developing embedded software-based engineering solutions. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Preferred Additional Skills: Strong verbal and written communication skills. Radio communications or networking experience preferred Knowledge of configuration management tools In compliance with pay transparency requirements, the salary range for this role in NY is $80,500 - $149,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
08/04/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Information Security Systems Engineer Job Code: 39983 Job Location: Rochester, NY Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off About L3Harris Technologies: L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers' mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea and cyber domains. L3Harris has approximately $18 billion in annual revenue and 47,000 employees, with customers in more than 100 countries. Job Description: The Information Security Systems Engineer will be involved in Information Assurance (IA) related architecture development, CONOPS development, trade studies, requirements analysis and flow down to hardware/software configuration items as well as requirements validation and verification. This position requires DoD IA expertise to support embedment of cryptographic components within tactical radio platforms. Candidate will analyze and allocate system security requirements, such as those imposed by NSA, and those under DOD Information Assurance Certification and Accreditation Process (RMF), as well as National Information Assurance Partnership (NIAP) Common Criteria and National Institute of Standards and Technology (NIST) FIPS standards. The Candidate will also oversee and prepare NSA security certification documents, such as System Evaluation Document (SED), Key and Certificate Management Plan (KCMP), Software/Hardware Requirements and Design Specifications (SHRS/SHDD), Security Verification (SV) Test Plans and Reports, Physical Configuration Audit (PCA) Plans and Reports. The candidate should have a good understanding of DoD Configuration Management (CM) processes and management of formal Engineering Change Proposals (ECP). The Candidate will interact with mechanical, electrical and SW engineers to make sure designs meet security requirements. Essential Functions: Must have experience with security requirements analysis and specification generation. Highly motivated, a self starter, and able to operate with little supervision in diverse environments. Must have a successful track record in planning, executing, and tracking personal task assignments. Experience with emerging security standards and evolution of NSA certification processes. Must have experience with certification of secure architectures. Active Secret U.S. Security Clearance or ability to obtain one. US citizenship is required. Qualifications: Bachelor's Degree in Engineering discipline and minimum 4 years of developing embedded software-based engineering solutions. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Preferred Additional Skills: Strong verbal and written communication skills. Radio communications or networking experience preferred Knowledge of configuration management tools In compliance with pay transparency requirements, the salary range for this role in NY is $80,500 - $149,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Integration & Test Engineer Job Code: 40563 Job Location: Washington DC Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked, and have every other Friday off Job Description: We are seeking a mid-to-senior Platform Engineer to build and operate the web-based services, infrastructure, and data-collection pipelines that support our research and development teams. This is a broad, hands-on role spanning cloud and on-premises infrastructure, networking, automation, and developer enablement. The role offers significant scope for a creative, pragmatic and responsible technologist to forge their own path. The working environment features an uncommon dual hybrid cloud and disconnected on-prem nature. It requires a versatile engineer who is comfortable moving between the environments. You will need to be comfortable designing, developing, deploying and operating custom tools to support the organization's research and development teams. The position can be based in either our Ottawa or Washington, D.C. office, with remote or hybrid arrangements considered. Occasional travel to other company sites around the globe, as well as the two North American offices, may be required. Since your closest peers will not be in the same time zone as you, you will be expected to be intrinsically motivated to work effectively, efficiently and collaboratively with remote peers and global customers. Essential Functions Build, operate, and maintain web services and the supporting infrastructure. Use Git and GitLab CI/CD to develop, test, and deploy tools and services. Manage TLS certificates, reverse proxies, and related infrastructure for reliable service delivery. Create and maintain data-collection pipelines, automation, and orchestration workflows using tools like NiFi, Airflow, n8n, and Playwright. Support development teams across connected and disconnected environments, including use of cloud services where needed. Develop CI/CD pipelines, iOS signing/sideloading automation, and test infrastructure with containers and Infrastructure-as-Code. Monitor, troubleshoot, and improve infrastructure, observability, and network reliability to support developer productivity. Must be authorized to work in Canada or the U.S. without visa sponsorship and be willing to collaborate across global time zones. Eligibility to obtain security clearance. Qualifications Bachelor's Degree and minimum 4 years of prior relevant experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Preferred Additional Skills 8 years of experience in platform, infrastructure, or DevOps engineering, including disconnected/offline environments. Strong programming skills in Python and JavaScript, plus hands-on Git and GitLab pipeline experience. Experience managing TLS certificates, reverse proxies, automation/orchestration tools, and headless browser automation. Practical experience with AWS S3, Linux administration, VMware vSphere, virtual machines, and Infrastructure as Code. Solid networking knowledge, including Layer 2 concepts like VLANs, switch configuration, and network troubleshooting tools. Comfortable working with Docker and Docker Compose. Broader AWS experience, such as EC2, Lambda, and Route 53. Experience supporting developers in disconnected environments. Familiarity with storage and object storage platforms like TrueNAS Scale and MinIO. Understanding of Layer 3 networking operations. Experience with Kubernetes, Ansible, Terraform, and other IaC tools. Familiarity with iOS build, code-signing, provisioning, and side-loading workflows. In compliance with pay transparency requirements, the salary range for this role in Greater D.C area is $88,500 - $164,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
08/04/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Integration & Test Engineer Job Code: 40563 Job Location: Washington DC Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked, and have every other Friday off Job Description: We are seeking a mid-to-senior Platform Engineer to build and operate the web-based services, infrastructure, and data-collection pipelines that support our research and development teams. This is a broad, hands-on role spanning cloud and on-premises infrastructure, networking, automation, and developer enablement. The role offers significant scope for a creative, pragmatic and responsible technologist to forge their own path. The working environment features an uncommon dual hybrid cloud and disconnected on-prem nature. It requires a versatile engineer who is comfortable moving between the environments. You will need to be comfortable designing, developing, deploying and operating custom tools to support the organization's research and development teams. The position can be based in either our Ottawa or Washington, D.C. office, with remote or hybrid arrangements considered. Occasional travel to other company sites around the globe, as well as the two North American offices, may be required. Since your closest peers will not be in the same time zone as you, you will be expected to be intrinsically motivated to work effectively, efficiently and collaboratively with remote peers and global customers. Essential Functions Build, operate, and maintain web services and the supporting infrastructure. Use Git and GitLab CI/CD to develop, test, and deploy tools and services. Manage TLS certificates, reverse proxies, and related infrastructure for reliable service delivery. Create and maintain data-collection pipelines, automation, and orchestration workflows using tools like NiFi, Airflow, n8n, and Playwright. Support development teams across connected and disconnected environments, including use of cloud services where needed. Develop CI/CD pipelines, iOS signing/sideloading automation, and test infrastructure with containers and Infrastructure-as-Code. Monitor, troubleshoot, and improve infrastructure, observability, and network reliability to support developer productivity. Must be authorized to work in Canada or the U.S. without visa sponsorship and be willing to collaborate across global time zones. Eligibility to obtain security clearance. Qualifications Bachelor's Degree and minimum 4 years of prior relevant experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Preferred Additional Skills 8 years of experience in platform, infrastructure, or DevOps engineering, including disconnected/offline environments. Strong programming skills in Python and JavaScript, plus hands-on Git and GitLab pipeline experience. Experience managing TLS certificates, reverse proxies, automation/orchestration tools, and headless browser automation. Practical experience with AWS S3, Linux administration, VMware vSphere, virtual machines, and Infrastructure as Code. Solid networking knowledge, including Layer 2 concepts like VLANs, switch configuration, and network troubleshooting tools. Comfortable working with Docker and Docker Compose. Broader AWS experience, such as EC2, Lambda, and Route 53. Experience supporting developers in disconnected environments. Familiarity with storage and object storage platforms like TrueNAS Scale and MinIO. Understanding of Layer 3 networking operations. Experience with Kubernetes, Ansible, Terraform, and other IaC tools. Familiarity with iOS build, code-signing, provisioning, and side-loading workflows. In compliance with pay transparency requirements, the salary range for this role in Greater D.C area is $88,500 - $164,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Integration & Test Engineer Job Code: 40563 Job Location: Washington DC Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked, and have every other Friday off Job Description: We are seeking a mid-to-senior Platform Engineer to build and operate the web-based services, infrastructure, and data-collection pipelines that support our research and development teams. This is a broad, hands-on role spanning cloud and on-premises infrastructure, networking, automation, and developer enablement. The role offers significant scope for a creative, pragmatic and responsible technologist to forge their own path. The working environment features an uncommon dual hybrid cloud and disconnected on-prem nature. It requires a versatile engineer who is comfortable moving between the environments. You will need to be comfortable designing, developing, deploying and operating custom tools to support the organization's research and development teams. The position can be based in either our Ottawa or Washington, D.C. office, with remote or hybrid arrangements considered. Occasional travel to other company sites around the globe, as well as the two North American offices, may be required. Since your closest peers will not be in the same time zone as you, you will be expected to be intrinsically motivated to work effectively, efficiently and collaboratively with remote peers and global customers. Essential Functions Build, operate, and maintain web services and the supporting infrastructure. Use Git and GitLab CI/CD to develop, test, and deploy tools and services. Manage TLS certificates, reverse proxies, and related infrastructure for reliable service delivery. Create and maintain data-collection pipelines, automation, and orchestration workflows using tools like NiFi, Airflow, n8n, and Playwright. Support development teams across connected and disconnected environments, including use of cloud services where needed. Develop CI/CD pipelines, iOS signing/sideloading automation, and test infrastructure with containers and Infrastructure-as-Code. Monitor, troubleshoot, and improve infrastructure, observability, and network reliability to support developer productivity. Must be authorized to work in Canada or the U.S. without visa sponsorship and be willing to collaborate across global time zones. Eligibility to obtain security clearance. Qualifications Bachelor's Degree and minimum 4 years of prior relevant experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Preferred Additional Skills 8 years of experience in platform, infrastructure, or DevOps engineering, including disconnected/offline environments. Strong programming skills in Python and JavaScript, plus hands-on Git and GitLab pipeline experience. Experience managing TLS certificates, reverse proxies, automation/orchestration tools, and headless browser automation. Practical experience with AWS S3, Linux administration, VMware vSphere, virtual machines, and Infrastructure as Code. Solid networking knowledge, including Layer 2 concepts like VLANs, switch configuration, and network troubleshooting tools. Comfortable working with Docker and Docker Compose. Broader AWS experience, such as EC2, Lambda, and Route 53. Experience supporting developers in disconnected environments. Familiarity with storage and object storage platforms like TrueNAS Scale and MinIO. Understanding of Layer 3 networking operations. Experience with Kubernetes, Ansible, Terraform, and other IaC tools. Familiarity with iOS build, code-signing, provisioning, and side-loading workflows. In compliance with pay transparency requirements, the salary range for this role in Greater D.C area is $88,500 - $164,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
08/04/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Integration & Test Engineer Job Code: 40563 Job Location: Washington DC Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked, and have every other Friday off Job Description: We are seeking a mid-to-senior Platform Engineer to build and operate the web-based services, infrastructure, and data-collection pipelines that support our research and development teams. This is a broad, hands-on role spanning cloud and on-premises infrastructure, networking, automation, and developer enablement. The role offers significant scope for a creative, pragmatic and responsible technologist to forge their own path. The working environment features an uncommon dual hybrid cloud and disconnected on-prem nature. It requires a versatile engineer who is comfortable moving between the environments. You will need to be comfortable designing, developing, deploying and operating custom tools to support the organization's research and development teams. The position can be based in either our Ottawa or Washington, D.C. office, with remote or hybrid arrangements considered. Occasional travel to other company sites around the globe, as well as the two North American offices, may be required. Since your closest peers will not be in the same time zone as you, you will be expected to be intrinsically motivated to work effectively, efficiently and collaboratively with remote peers and global customers. Essential Functions Build, operate, and maintain web services and the supporting infrastructure. Use Git and GitLab CI/CD to develop, test, and deploy tools and services. Manage TLS certificates, reverse proxies, and related infrastructure for reliable service delivery. Create and maintain data-collection pipelines, automation, and orchestration workflows using tools like NiFi, Airflow, n8n, and Playwright. Support development teams across connected and disconnected environments, including use of cloud services where needed. Develop CI/CD pipelines, iOS signing/sideloading automation, and test infrastructure with containers and Infrastructure-as-Code. Monitor, troubleshoot, and improve infrastructure, observability, and network reliability to support developer productivity. Must be authorized to work in Canada or the U.S. without visa sponsorship and be willing to collaborate across global time zones. Eligibility to obtain security clearance. Qualifications Bachelor's Degree and minimum 4 years of prior relevant experience. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Preferred Additional Skills 8 years of experience in platform, infrastructure, or DevOps engineering, including disconnected/offline environments. Strong programming skills in Python and JavaScript, plus hands-on Git and GitLab pipeline experience. Experience managing TLS certificates, reverse proxies, automation/orchestration tools, and headless browser automation. Practical experience with AWS S3, Linux administration, VMware vSphere, virtual machines, and Infrastructure as Code. Solid networking knowledge, including Layer 2 concepts like VLANs, switch configuration, and network troubleshooting tools. Comfortable working with Docker and Docker Compose. Broader AWS experience, such as EC2, Lambda, and Route 53. Experience supporting developers in disconnected environments. Familiarity with storage and object storage platforms like TrueNAS Scale and MinIO. Understanding of Layer 3 networking operations. Experience with Kubernetes, Ansible, Terraform, and other IaC tools. Familiarity with iOS build, code-signing, provisioning, and side-loading workflows. In compliance with pay transparency requirements, the salary range for this role in Greater D.C area is $88,500 - $164,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Information Security Systems Engineer Job Code: 39983 Job Location: Rochester, NY Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off About L3Harris Technologies: L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers' mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea and cyber domains. L3Harris has approximately $18 billion in annual revenue and 47,000 employees, with customers in more than 100 countries. Job Description: The Information Security Systems Engineer will be involved in Information Assurance (IA) related architecture development, CONOPS development, trade studies, requirements analysis and flow down to hardware/software configuration items as well as requirements validation and verification. This position requires DoD IA expertise to support embedment of cryptographic components within tactical radio platforms. Candidate will analyze and allocate system security requirements, such as those imposed by NSA, and those under DOD Information Assurance Certification and Accreditation Process (RMF), as well as National Information Assurance Partnership (NIAP) Common Criteria and National Institute of Standards and Technology (NIST) FIPS standards. The Candidate will also oversee and prepare NSA security certification documents, such as System Evaluation Document (SED), Key and Certificate Management Plan (KCMP), Software/Hardware Requirements and Design Specifications (SHRS/SHDD), Security Verification (SV) Test Plans and Reports, Physical Configuration Audit (PCA) Plans and Reports. The candidate should have a good understanding of DoD Configuration Management (CM) processes and management of formal Engineering Change Proposals (ECP). The Candidate will interact with mechanical, electrical and SW engineers to make sure designs meet security requirements. Essential Functions: Must have experience with security requirements analysis and specification generation. Highly motivated, a self starter, and able to operate with little supervision in diverse environments. Must have a successful track record in planning, executing, and tracking personal task assignments. Experience with emerging security standards and evolution of NSA certification processes. Must have experience with certification of secure architectures. Active Secret U.S. Security Clearance or ability to obtain one. US citizenship is required. Qualifications: Bachelor's Degree in Engineering discipline and minimum 4 years of developing embedded software-based engineering solutions. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Preferred Additional Skills: Strong verbal and written communication skills. Radio communications or networking experience preferred Knowledge of configuration management tools In compliance with pay transparency requirements, the salary range for this role in NY is $80,500 - $149,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
08/04/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Specialist, Information Security Systems Engineer Job Code: 39983 Job Location: Rochester, NY Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off About L3Harris Technologies: L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers' mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea and cyber domains. L3Harris has approximately $18 billion in annual revenue and 47,000 employees, with customers in more than 100 countries. Job Description: The Information Security Systems Engineer will be involved in Information Assurance (IA) related architecture development, CONOPS development, trade studies, requirements analysis and flow down to hardware/software configuration items as well as requirements validation and verification. This position requires DoD IA expertise to support embedment of cryptographic components within tactical radio platforms. Candidate will analyze and allocate system security requirements, such as those imposed by NSA, and those under DOD Information Assurance Certification and Accreditation Process (RMF), as well as National Information Assurance Partnership (NIAP) Common Criteria and National Institute of Standards and Technology (NIST) FIPS standards. The Candidate will also oversee and prepare NSA security certification documents, such as System Evaluation Document (SED), Key and Certificate Management Plan (KCMP), Software/Hardware Requirements and Design Specifications (SHRS/SHDD), Security Verification (SV) Test Plans and Reports, Physical Configuration Audit (PCA) Plans and Reports. The candidate should have a good understanding of DoD Configuration Management (CM) processes and management of formal Engineering Change Proposals (ECP). The Candidate will interact with mechanical, electrical and SW engineers to make sure designs meet security requirements. Essential Functions: Must have experience with security requirements analysis and specification generation. Highly motivated, a self starter, and able to operate with little supervision in diverse environments. Must have a successful track record in planning, executing, and tracking personal task assignments. Experience with emerging security standards and evolution of NSA certification processes. Must have experience with certification of secure architectures. Active Secret U.S. Security Clearance or ability to obtain one. US citizenship is required. Qualifications: Bachelor's Degree in Engineering discipline and minimum 4 years of developing embedded software-based engineering solutions. Graduate Degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience. Preferred Additional Skills: Strong verbal and written communication skills. Radio communications or networking experience preferred Knowledge of configuration management tools In compliance with pay transparency requirements, the salary range for this role in NY is $80,500 - $149,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
