Job Description Job Description IT Manager IT Manager (Full-Time In-Office Operations/Technology) Location: Ogden, Utah Department: Operations Reports To: Executive Director Employment Type: Full-Time / Salaried (Exempt) Compensation Range: $90,000-$130,000+ DOE About the Role We are seeking a proactive, solutions-oriented Information Technology Manager to lead and support the technology and facility operations of our fast-growing personal injury law firm. This role is responsible for overseeing the firm's day-to-day IT infrastructure, systems, security, user support, and facility coordination while managing one in-house IT Specialist. The IT Manager will play a critical role in ensuring our attorneys, case managers, and operational teams have reliable, secure, and efficient technology systems that support a high-performance environment. This individual will oversee everything from network infrastructure and workstation deployment to user access management, VoIP systems, cybersecurity practices, vendor coordination, and office operational support. This is a hands-on leadership role for someone who enjoys both technical execution and operational problem-solving in a fast-paced professional environment. What Success Looks Like Technology issues are resolved quickly with minimal disruption to operations New employees are fully provisioned and operational on Day One Network, phone, and cloud systems remain stable, secure, and scalable Security best practices and access controls are consistently maintained Employees receive responsive, professional technical support Facility-related issues are addressed promptly with appropriate follow-through and escalation IT projects and operational improvements are implemented proactively Firm leadership has confidence in the reliability and direction of the firm's technology and office infrastructure Key Responsibilities IT Operations & Infrastructure Oversee and maintain the firm's IT infrastructure, including networks, firewalls, switches, wireless systems, file systems, and internet connectivity Manage desktop and laptop environments in a Windows-based ecosystem Maintain and support printers, peripherals, conference room technology, and office hardware Monitor system performance, uptime, backups, and security protocols Coordinate hardware procurement, inventory management, and device lifecycle planning User Support & Help Desk Oversight Supervise and support the IT Specialist in daily help desk operations Escalate and resolve complex technical issues across hardware, software, and cloud systems Ensure timely ticket response and resolution standards are maintained Develop and improve internal IT support procedures and documentation Employee Onboarding & Access Management Manage all technology onboarding and offboarding processes Configure and maintain user accounts, permissions, MFA, email access, and software provisioning Ensure secure and efficient access management across all platforms and systems Coordinate workstation setup and deployment for new hires and office moves Phones, Security & Cloud Systems Manage the firm's VoIP phone systems and vendor relationships Oversee cybersecurity practices, software patching, endpoint protection, and access controls Maintain cloud-based systems and integrations across the organization Evaluate and recommend technology improvements, software solutions, and operational efficiencies Facilities & Office Operations Support Serve as the primary point of contact for facility-related issues, maintenance requests, and office operational needs Coordinate with property management, vendors, contractors, and building services to ensure timely issue resolution Monitor and manage response times for facility-related concerns, ensuring appropriate escalation and follow-through Support office expansion projects, workstation moves, and workspace planning initiatives Assist in maintaining a safe, functional, and organized office environment Coordinate building access, security systems, and related operational infrastructure as needed Leadership & Strategic Support Supervise, mentor, and develop the IT Specialist Partner with Operations and firm leadership on technology planning, office operations, and growth initiatives Manage IT vendors, service providers, facility contacts, and external consultants Assist with office expansions, infrastructure scaling, and operational improvement projects as the firm grows Required Technical Skills & Experience Strong experience supporting Windows desktop and laptop environments Working knowledge of networking, firewalls, switches, wireless infrastructure, and VoIP systems Experience with Microsoft 365, Azure/Exchange environments, and cloud-based platforms Understanding of cybersecurity principles, endpoint protection, backups, and access controls Experience managing user provisioning, permissions, and identity management Ability to troubleshoot both hardware and software issues independently Experience supporting and scaling technology in a professional office environment preferred Preferred Systems & Platforms Experience with systems similar to the following is strongly preferred: Microsoft 365 / Exchange / Azure Airtable Dropbox Adobe ShareFile Teams / Zoom Windows environments VoIP phone systems Network/firewall administration Leadership & Soft Skills Strong problem-solving and troubleshooting ability Calm and professional under pressure Excellent communication and customer service mindset Highly organized with strong attention to detail Ability to prioritize effectively in a fast-paced environment Self-starter who proactively identifies issues and solutions Strong ownership mentality and accountability Education & Experience Bachelor's degree in Information Technology, Computer Science, or related field preferred 3-7+ years of progressive IT support, systems administration, or IT operations experience preferred Prior experience leading or mentoring team members preferred Experience in a law firm or professional services environment is a plus Schedule & Work Environment Monday-Friday In-office position based in Ogden, Utah Occasional after-hours support for outages, system updates, or urgent operational needs may be required Why Lowe Law Group? At Lowe Law Group, we are building a high-performance, growth-oriented environment focused on making a meaningful impact for our clients and team members alike. We value accountability, collaboration, innovation, and people who are eager to continuously improve. As our firm continues to grow, technology and operational infrastructure play a critical role in supporting our teams, protecting our systems, and creating operational excellence. This role offers the opportunity to help shape and scale the operational backbone of a rapidly expanding organization. Compensation details: 00 Hourly Wage PI35efed2d0e2a-6470
08/04/2026
Full time
Job Description Job Description IT Manager IT Manager (Full-Time In-Office Operations/Technology) Location: Ogden, Utah Department: Operations Reports To: Executive Director Employment Type: Full-Time / Salaried (Exempt) Compensation Range: $90,000-$130,000+ DOE About the Role We are seeking a proactive, solutions-oriented Information Technology Manager to lead and support the technology and facility operations of our fast-growing personal injury law firm. This role is responsible for overseeing the firm's day-to-day IT infrastructure, systems, security, user support, and facility coordination while managing one in-house IT Specialist. The IT Manager will play a critical role in ensuring our attorneys, case managers, and operational teams have reliable, secure, and efficient technology systems that support a high-performance environment. This individual will oversee everything from network infrastructure and workstation deployment to user access management, VoIP systems, cybersecurity practices, vendor coordination, and office operational support. This is a hands-on leadership role for someone who enjoys both technical execution and operational problem-solving in a fast-paced professional environment. What Success Looks Like Technology issues are resolved quickly with minimal disruption to operations New employees are fully provisioned and operational on Day One Network, phone, and cloud systems remain stable, secure, and scalable Security best practices and access controls are consistently maintained Employees receive responsive, professional technical support Facility-related issues are addressed promptly with appropriate follow-through and escalation IT projects and operational improvements are implemented proactively Firm leadership has confidence in the reliability and direction of the firm's technology and office infrastructure Key Responsibilities IT Operations & Infrastructure Oversee and maintain the firm's IT infrastructure, including networks, firewalls, switches, wireless systems, file systems, and internet connectivity Manage desktop and laptop environments in a Windows-based ecosystem Maintain and support printers, peripherals, conference room technology, and office hardware Monitor system performance, uptime, backups, and security protocols Coordinate hardware procurement, inventory management, and device lifecycle planning User Support & Help Desk Oversight Supervise and support the IT Specialist in daily help desk operations Escalate and resolve complex technical issues across hardware, software, and cloud systems Ensure timely ticket response and resolution standards are maintained Develop and improve internal IT support procedures and documentation Employee Onboarding & Access Management Manage all technology onboarding and offboarding processes Configure and maintain user accounts, permissions, MFA, email access, and software provisioning Ensure secure and efficient access management across all platforms and systems Coordinate workstation setup and deployment for new hires and office moves Phones, Security & Cloud Systems Manage the firm's VoIP phone systems and vendor relationships Oversee cybersecurity practices, software patching, endpoint protection, and access controls Maintain cloud-based systems and integrations across the organization Evaluate and recommend technology improvements, software solutions, and operational efficiencies Facilities & Office Operations Support Serve as the primary point of contact for facility-related issues, maintenance requests, and office operational needs Coordinate with property management, vendors, contractors, and building services to ensure timely issue resolution Monitor and manage response times for facility-related concerns, ensuring appropriate escalation and follow-through Support office expansion projects, workstation moves, and workspace planning initiatives Assist in maintaining a safe, functional, and organized office environment Coordinate building access, security systems, and related operational infrastructure as needed Leadership & Strategic Support Supervise, mentor, and develop the IT Specialist Partner with Operations and firm leadership on technology planning, office operations, and growth initiatives Manage IT vendors, service providers, facility contacts, and external consultants Assist with office expansions, infrastructure scaling, and operational improvement projects as the firm grows Required Technical Skills & Experience Strong experience supporting Windows desktop and laptop environments Working knowledge of networking, firewalls, switches, wireless infrastructure, and VoIP systems Experience with Microsoft 365, Azure/Exchange environments, and cloud-based platforms Understanding of cybersecurity principles, endpoint protection, backups, and access controls Experience managing user provisioning, permissions, and identity management Ability to troubleshoot both hardware and software issues independently Experience supporting and scaling technology in a professional office environment preferred Preferred Systems & Platforms Experience with systems similar to the following is strongly preferred: Microsoft 365 / Exchange / Azure Airtable Dropbox Adobe ShareFile Teams / Zoom Windows environments VoIP phone systems Network/firewall administration Leadership & Soft Skills Strong problem-solving and troubleshooting ability Calm and professional under pressure Excellent communication and customer service mindset Highly organized with strong attention to detail Ability to prioritize effectively in a fast-paced environment Self-starter who proactively identifies issues and solutions Strong ownership mentality and accountability Education & Experience Bachelor's degree in Information Technology, Computer Science, or related field preferred 3-7+ years of progressive IT support, systems administration, or IT operations experience preferred Prior experience leading or mentoring team members preferred Experience in a law firm or professional services environment is a plus Schedule & Work Environment Monday-Friday In-office position based in Ogden, Utah Occasional after-hours support for outages, system updates, or urgent operational needs may be required Why Lowe Law Group? At Lowe Law Group, we are building a high-performance, growth-oriented environment focused on making a meaningful impact for our clients and team members alike. We value accountability, collaboration, innovation, and people who are eager to continuously improve. As our firm continues to grow, technology and operational infrastructure play a critical role in supporting our teams, protecting our systems, and creating operational excellence. This role offers the opportunity to help shape and scale the operational backbone of a rapidly expanding organization. Compensation details: 00 Hourly Wage PI35efed2d0e2a-6470
Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Asian, and other marginalized communities. We continually strive to become an anti-racist institution. We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who: Value intellectual curiosity and innovative teaching Welcome difference and model respectful interaction with others Recognize and honor the important role that diversity brings to an educational community Are committed to educating a racially and socioeconomically diverse student population Are committed to teaching in a community college setting Care deeply about student success Intentionally support and promote efforts related to equity, diversity, and inclusion Honor TCC's mission promoting equitable access to educational opportunities Reflect the diversity of our community Position Summary Serves as support for multimedia audio-visual equipment across the campus, primarily conference locations and larger venues. May provide classroom support as necessary and available. Provides tier 1 and 2 hardware and software support. Responsible for providing customers with technical and program assistance in preparation for, and during, key events on campus. Leads small projects, develops plans, and may install and configure systems independently or under supervision. Performs needs assessment and functions as liaison between Faculty, staff, and other members of the Information Systems department. Assists with the use of facilities by campus and community members for educational, cultural, and public functions. This is a non-permanent classified position with the approximate start and end date of Sept 1, 2026 - November 6, 2026 (this is subject to change). Maintains the multimedia equipment in meeting spaces, conference rooms, and large venues. Performs needs assessment. Provides training and readiness testing. Collaborates with a variety of stakeholders to provide input into Multimedia and conference room campus technology standard. Provide tier 1 and 2 hardware and software support. Monitors and enhances assigned areas by troubleshooting problems and replacing hardware or updating software. Insure that resources are operated in compliance with the college's Security standards, Acceptable Use Policy, and other applicable policies and standards. Assists in community and staff development activities through the use of audio, visual, video, and photographic equipment. Will be available to set up equipment for events, train customers, and be present during key campus events, including those conducted on weekends or evenings. Advises production managers, lighting and sound designers on the technical specifications of the facility to ensure proper implementation of approved technical designs. Maintain documentation adequate to insure operational continuity for assigned areas. Input new and complete existing trouble tickets. Participates in the process for systematic review and evaluation per the institutional effectiveness model adopted by the College. Install, test, and troubleshoot systems. Document updates and methods utilized. Provide solutions troubleshooting problems or resolving questions Receive surplus inventory. Document assets. Arrange for disposal. Securely erase data and set to default state. Perform other duties as assigned. Education to Experience Equivalences: Associate's Degree = 2 years Bachelor's Degree = 4 years Master's Degree = 6 years Duties of the position require knowledge, skills, and abilities: Moderate knowledge of multimedia equipment, including equipment capabilities, troubleshooting, and implementation. Industry certification(s) in AV technologies is desired. Knowledge of troubleshooting and replacing hardware. Strong communication skills, organization, and the ability to serve a wide variety of internal and external customers. Perform testing to ensure optimal performance. Do online research through knowledge bases, forums, and other web-based areas to find solutions to technical problems or work directly through vendors. Excellent customer service skills and interpersonal skills. Excellent oral and written communication skills. Ability to handle sensitive and extensive confidential data. Problem-solving skills and the ability to lead, instruct, handle a large variety of details and to work with all levels of the organization. Ability to learn and carry out college policies and practices. Workload management: Assisting customers while balancing workload to meet the needs of other areas of responsibility. Excellent customer service skills which include building and maintaining internal/external customer satisfaction. Appreciation of diversity and the benefits of being committed to cultural awareness and sensitivity in the workplace. Good working relationships with a diverse array of College employees. Effectively carry out work processes to achieve individual and organizational goals. Manage personal time and projects wisely; set priorities, make appropriate decisions to complete assigned tasks and solve problems efficiently and in a timely manner. Identify and understand issues, challenges, and learning opportunities; be proactive and strategic with solutions Communicate promptly and responsively to the needs of the department and college community. Duties of the position require experience: Associate's degree from an accredited college or university in information technology, media production, or related program -or- completion of an accredited vocational training program in information technology, media production or related program. Four years of experience performing duties such as running audio-visual equipment, providing training and creating documentation, diagnosis and troubleshooting, and providing customer or technical support. -OR- equivalent education and/or experience. Experience with and knowledge of Windows 10 or 11. Experience with and knowledge of troubleshooting moderate technical issues and creating documentation. Experience with knowledge base article creation, creating and responding to support requests. Conditions Of Employment The finalist for this position will be subject to a criminal background check prior to the start of employment. Information from the background check will not necessarily prevent employment, but will be reviewed on a case-by-case basis by HR staff. Tacoma Community College has no responsibility or obligation to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire. Ability to lift, carry, move, and relocate objects weighing up to 30 lbs. Application Materials & Procedure Complete application packages must include the following: Tacoma Community College application Resume & cover letter. In your cover letter indicate how your background and experience meet the qualifications for this position. Copies of transcripts for all colleges and universities attended (official transcripts will be required for the successful candidate). Terms of Employment This is a non-permanent classified position approximately scheduled to work September 1, 2026 - November 11, 2026 (this is subject to change). There is a full-time to part-time schedule for this position. The full-time schedule is Monday through Friday, 10:00 a.m. to 6:00 p.m. The part-time schedule: Eight weeks planned; schedule to be determined. The salary is $59, 760 - $66,072. Flexibility in scheduling is required to meet the department's needs. Tacoma Community College offers a comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: A collective bargaining agreement exists and membership in the Washington Federation of State Employees or payment of a membership fee is available anytime upon employment. The layoff unit for this position is "All Other WFSE Classified". Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by National Student Clearinghouse. International degrees will be verified for U.S. equivalency . click apply for full job details
08/04/2026
Full time
Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses. In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Asian, and other marginalized communities. We continually strive to become an anti-racist institution. We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who: Value intellectual curiosity and innovative teaching Welcome difference and model respectful interaction with others Recognize and honor the important role that diversity brings to an educational community Are committed to educating a racially and socioeconomically diverse student population Are committed to teaching in a community college setting Care deeply about student success Intentionally support and promote efforts related to equity, diversity, and inclusion Honor TCC's mission promoting equitable access to educational opportunities Reflect the diversity of our community Position Summary Serves as support for multimedia audio-visual equipment across the campus, primarily conference locations and larger venues. May provide classroom support as necessary and available. Provides tier 1 and 2 hardware and software support. Responsible for providing customers with technical and program assistance in preparation for, and during, key events on campus. Leads small projects, develops plans, and may install and configure systems independently or under supervision. Performs needs assessment and functions as liaison between Faculty, staff, and other members of the Information Systems department. Assists with the use of facilities by campus and community members for educational, cultural, and public functions. This is a non-permanent classified position with the approximate start and end date of Sept 1, 2026 - November 6, 2026 (this is subject to change). Maintains the multimedia equipment in meeting spaces, conference rooms, and large venues. Performs needs assessment. Provides training and readiness testing. Collaborates with a variety of stakeholders to provide input into Multimedia and conference room campus technology standard. Provide tier 1 and 2 hardware and software support. Monitors and enhances assigned areas by troubleshooting problems and replacing hardware or updating software. Insure that resources are operated in compliance with the college's Security standards, Acceptable Use Policy, and other applicable policies and standards. Assists in community and staff development activities through the use of audio, visual, video, and photographic equipment. Will be available to set up equipment for events, train customers, and be present during key campus events, including those conducted on weekends or evenings. Advises production managers, lighting and sound designers on the technical specifications of the facility to ensure proper implementation of approved technical designs. Maintain documentation adequate to insure operational continuity for assigned areas. Input new and complete existing trouble tickets. Participates in the process for systematic review and evaluation per the institutional effectiveness model adopted by the College. Install, test, and troubleshoot systems. Document updates and methods utilized. Provide solutions troubleshooting problems or resolving questions Receive surplus inventory. Document assets. Arrange for disposal. Securely erase data and set to default state. Perform other duties as assigned. Education to Experience Equivalences: Associate's Degree = 2 years Bachelor's Degree = 4 years Master's Degree = 6 years Duties of the position require knowledge, skills, and abilities: Moderate knowledge of multimedia equipment, including equipment capabilities, troubleshooting, and implementation. Industry certification(s) in AV technologies is desired. Knowledge of troubleshooting and replacing hardware. Strong communication skills, organization, and the ability to serve a wide variety of internal and external customers. Perform testing to ensure optimal performance. Do online research through knowledge bases, forums, and other web-based areas to find solutions to technical problems or work directly through vendors. Excellent customer service skills and interpersonal skills. Excellent oral and written communication skills. Ability to handle sensitive and extensive confidential data. Problem-solving skills and the ability to lead, instruct, handle a large variety of details and to work with all levels of the organization. Ability to learn and carry out college policies and practices. Workload management: Assisting customers while balancing workload to meet the needs of other areas of responsibility. Excellent customer service skills which include building and maintaining internal/external customer satisfaction. Appreciation of diversity and the benefits of being committed to cultural awareness and sensitivity in the workplace. Good working relationships with a diverse array of College employees. Effectively carry out work processes to achieve individual and organizational goals. Manage personal time and projects wisely; set priorities, make appropriate decisions to complete assigned tasks and solve problems efficiently and in a timely manner. Identify and understand issues, challenges, and learning opportunities; be proactive and strategic with solutions Communicate promptly and responsively to the needs of the department and college community. Duties of the position require experience: Associate's degree from an accredited college or university in information technology, media production, or related program -or- completion of an accredited vocational training program in information technology, media production or related program. Four years of experience performing duties such as running audio-visual equipment, providing training and creating documentation, diagnosis and troubleshooting, and providing customer or technical support. -OR- equivalent education and/or experience. Experience with and knowledge of Windows 10 or 11. Experience with and knowledge of troubleshooting moderate technical issues and creating documentation. Experience with knowledge base article creation, creating and responding to support requests. Conditions Of Employment The finalist for this position will be subject to a criminal background check prior to the start of employment. Information from the background check will not necessarily prevent employment, but will be reviewed on a case-by-case basis by HR staff. Tacoma Community College has no responsibility or obligation to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire. Ability to lift, carry, move, and relocate objects weighing up to 30 lbs. Application Materials & Procedure Complete application packages must include the following: Tacoma Community College application Resume & cover letter. In your cover letter indicate how your background and experience meet the qualifications for this position. Copies of transcripts for all colleges and universities attended (official transcripts will be required for the successful candidate). Terms of Employment This is a non-permanent classified position approximately scheduled to work September 1, 2026 - November 11, 2026 (this is subject to change). There is a full-time to part-time schedule for this position. The full-time schedule is Monday through Friday, 10:00 a.m. to 6:00 p.m. The part-time schedule: Eight weeks planned; schedule to be determined. The salary is $59, 760 - $66,072. Flexibility in scheduling is required to meet the department's needs. Tacoma Community College offers a comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: A collective bargaining agreement exists and membership in the Washington Federation of State Employees or payment of a membership fee is available anytime upon employment. The layoff unit for this position is "All Other WFSE Classified". Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by National Student Clearinghouse. International degrees will be verified for U.S. equivalency . click apply for full job details
Job Overview: Pay Range $19hr - $24hr Requirement/Must Have: 5+ years of experience in Desktop Support, Windows troubleshooting, IMAC, Service Now. A+ Hardware certification, Microsoft certification (preferred), ITIL certification (preferred), CCNA certification (preferred). Hands-on experience with PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones, Video Conference Rooms Devices (Audio & Video). Working knowledge of imaging utilities such as Ghost, SCCM, etc. Strong verbal and written communication skills. Responsibilities: Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. Travel to the Nearby Site in case of a need. Work from Office on Daily basis. Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment. Hands-on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops. Ability to move/lift/carry up to 50 lbs of weight. Safely move equipment point to point using wheeled carts and vehicles. IMACD & Asset Inventory experience. Follow ESD safety precautions to avoid electrostatic discharge or equipment damage. Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues. Ability to use remote desktop connectivity applications. Delivery and setup of PC equipment to end-users. Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction. Ability to provision and Support wireless devices (e.g., Blackberry, Android, and iPhone). Demonstrated proficiency in Microsoft OS and Microsoft applications. Demonstrated proficiency for installation of desktop software and troubleshoot. Working knowledge of Microsoft Active Directory and GPO. Strong customer service skills. Strong troubleshooting skills. Significant, demonstrated experience with Microsoft Windows operating systems. Functionally capable with Apple OS X. Advanced troubleshooting skills with hard drive encryption software. Advanced level skills in the Microsoft Office Suite: Word, Excel, PowerPoint, Outlook configuration issues with Exchange. Strong client-side remote access troubleshooting skills. Demonstrate strong skills supporting printers in an enterprise environment. Advanced knowledge of client-side management tools Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM). Strong proficiency in creating and referencing documentation and knowledge articles using Micron tools. Strong software installation and support skills. Disciplined, systematic problem-solving skills required. Troubleshoot and resolve End users IT issues in their PCs (Desktop, Tablet), Mobile phones, Printers and Other IT Devices in user's environment. Support Installations, Moves, Adds, Changes, Disposal (IMACDs) requirements. Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds and Changes for all EUC Equipment, Software, and related Services at designated Customer Sites. Coordinate, plan, and schedule IMACDs with all affected IT functions. Coordinate all internal and external functions and activities to achieve high-quality execution of the IMACs, to meet Service Levels, and to minimize any operational interruption or business disturbance. Recreate and document the processes to enable IMAC execution for each Software and/or Equipment Component, and obtain Customer's approval for such processes and documentation. Receive IMACD related Service Requests from Authorized Users and validate the IMAC request for correctness and proper authorization. Communicate with Authorized Users if there is any issue with an IMACD related Service Request and attempt to resolve or escalate same appropriately. Conduct, or confirm a Site survey has been conducted, to determine the location(s) of the IMAC and any special requirements at the location(s). Confirm that all Equipment, Software, parts, Network, Cabling, or any other services necessary to execute the IMAC will be available as of the date(s) scheduled for the IMAC. Confirm the new and/or existing Configuration of the Equipment and Software associated with performing the IMAC. Schedule and dispatch appropriate technicians, including Third Party Vendors to the IMAC location. Treat every client like a VIP, strengthening the relationship as well as engaging users who otherwise might disengage from IT. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
08/04/2026
Full time
Job Overview: Pay Range $19hr - $24hr Requirement/Must Have: 5+ years of experience in Desktop Support, Windows troubleshooting, IMAC, Service Now. A+ Hardware certification, Microsoft certification (preferred), ITIL certification (preferred), CCNA certification (preferred). Hands-on experience with PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones, Video Conference Rooms Devices (Audio & Video). Working knowledge of imaging utilities such as Ghost, SCCM, etc. Strong verbal and written communication skills. Responsibilities: Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. Travel to the Nearby Site in case of a need. Work from Office on Daily basis. Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment. Hands-on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops. Ability to move/lift/carry up to 50 lbs of weight. Safely move equipment point to point using wheeled carts and vehicles. IMACD & Asset Inventory experience. Follow ESD safety precautions to avoid electrostatic discharge or equipment damage. Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues. Ability to use remote desktop connectivity applications. Delivery and setup of PC equipment to end-users. Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction. Ability to provision and Support wireless devices (e.g., Blackberry, Android, and iPhone). Demonstrated proficiency in Microsoft OS and Microsoft applications. Demonstrated proficiency for installation of desktop software and troubleshoot. Working knowledge of Microsoft Active Directory and GPO. Strong customer service skills. Strong troubleshooting skills. Significant, demonstrated experience with Microsoft Windows operating systems. Functionally capable with Apple OS X. Advanced troubleshooting skills with hard drive encryption software. Advanced level skills in the Microsoft Office Suite: Word, Excel, PowerPoint, Outlook configuration issues with Exchange. Strong client-side remote access troubleshooting skills. Demonstrate strong skills supporting printers in an enterprise environment. Advanced knowledge of client-side management tools Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM). Strong proficiency in creating and referencing documentation and knowledge articles using Micron tools. Strong software installation and support skills. Disciplined, systematic problem-solving skills required. Troubleshoot and resolve End users IT issues in their PCs (Desktop, Tablet), Mobile phones, Printers and Other IT Devices in user's environment. Support Installations, Moves, Adds, Changes, Disposal (IMACDs) requirements. Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds and Changes for all EUC Equipment, Software, and related Services at designated Customer Sites. Coordinate, plan, and schedule IMACDs with all affected IT functions. Coordinate all internal and external functions and activities to achieve high-quality execution of the IMACs, to meet Service Levels, and to minimize any operational interruption or business disturbance. Recreate and document the processes to enable IMAC execution for each Software and/or Equipment Component, and obtain Customer's approval for such processes and documentation. Receive IMACD related Service Requests from Authorized Users and validate the IMAC request for correctness and proper authorization. Communicate with Authorized Users if there is any issue with an IMACD related Service Request and attempt to resolve or escalate same appropriately. Conduct, or confirm a Site survey has been conducted, to determine the location(s) of the IMAC and any special requirements at the location(s). Confirm that all Equipment, Software, parts, Network, Cabling, or any other services necessary to execute the IMAC will be available as of the date(s) scheduled for the IMAC. Confirm the new and/or existing Configuration of the Equipment and Software associated with performing the IMAC. Schedule and dispatch appropriate technicians, including Third Party Vendors to the IMAC location. Treat every client like a VIP, strengthening the relationship as well as engaging users who otherwise might disengage from IT. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Genesis10 is currently seeking a Manager, Conference & AV Technology for a direct-hire position with a leading law firm located in Washington, DC. Compensation: $124,000- $164,000/year. This role is responsible for the technical and operational support of all conference services, including audio-visual computer equipment and related activities. The Manager will oversee the conference technology asset inventory, equipment maintenance, and lead the Conference Technology team to ensure exceptional service delivery. Responsibilities: Design and implement support policy and procedures for the Conference Services team Manage and support the Conference Technology team with day-to-day tasks Work and coordinate with the Director of Administration, Receptionists, Operations, Front Desk staff, and Catering Services to ensure excellent Conference Service is provided Determine the cause of customer dissatisfaction involving conference technology and make immediate corrections Keep management informed of all equipment problems and their resolution Develop and maintain procedures governing the operation and maintenance of all Conference Technology equipment Develop baseline measurements of support activity and periodically review and re-measure Oversee the overall direction, coordination, improvement, and evaluation of Conference Technology Participate in planning, policy, and decision-making discussions involving production and system availability Continually improve technical proficiency through research and training Collaborate with other offices to ensure uniform conference technology is utilized Requirements: Bachelor's Degree in Computer Science or Information Systems; equivalent training and experience may substitute for education Minimum of five years of directly related experience, including a minimum of three years supervising others Strong background with A/V systems, network skills, and multiple video conferencing platforms (Zoom, MS Teams, WebEx, etc) Understanding of basic networking technology Advanced hands-on experience with video conferencing technologies such as Microsoft Teams, Zoom, Poly VTC endpoints, Crestron control systems, IP Protocols, Bridging services, and VoIP Strong administrative, organizational, and Microsoft Office skills Demonstrated ability to communicate persuasively, both orally and in writing Ability to provide quality client service to both internal and external contacts Ability to appropriately delegate work to others to meet deadlines and objectives Ability to lead others effectively in a team environment Ability to analyze and interpret information from a variety of sources to solve complex problems Ability to safely lift, move, and carry items weighing up to 50 lbs Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most of whom have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/04/2026
Full time
Genesis10 is currently seeking a Manager, Conference & AV Technology for a direct-hire position with a leading law firm located in Washington, DC. Compensation: $124,000- $164,000/year. This role is responsible for the technical and operational support of all conference services, including audio-visual computer equipment and related activities. The Manager will oversee the conference technology asset inventory, equipment maintenance, and lead the Conference Technology team to ensure exceptional service delivery. Responsibilities: Design and implement support policy and procedures for the Conference Services team Manage and support the Conference Technology team with day-to-day tasks Work and coordinate with the Director of Administration, Receptionists, Operations, Front Desk staff, and Catering Services to ensure excellent Conference Service is provided Determine the cause of customer dissatisfaction involving conference technology and make immediate corrections Keep management informed of all equipment problems and their resolution Develop and maintain procedures governing the operation and maintenance of all Conference Technology equipment Develop baseline measurements of support activity and periodically review and re-measure Oversee the overall direction, coordination, improvement, and evaluation of Conference Technology Participate in planning, policy, and decision-making discussions involving production and system availability Continually improve technical proficiency through research and training Collaborate with other offices to ensure uniform conference technology is utilized Requirements: Bachelor's Degree in Computer Science or Information Systems; equivalent training and experience may substitute for education Minimum of five years of directly related experience, including a minimum of three years supervising others Strong background with A/V systems, network skills, and multiple video conferencing platforms (Zoom, MS Teams, WebEx, etc) Understanding of basic networking technology Advanced hands-on experience with video conferencing technologies such as Microsoft Teams, Zoom, Poly VTC endpoints, Crestron control systems, IP Protocols, Bridging services, and VoIP Strong administrative, organizational, and Microsoft Office skills Demonstrated ability to communicate persuasively, both orally and in writing Ability to provide quality client service to both internal and external contacts Ability to appropriately delegate work to others to meet deadlines and objectives Ability to lead others effectively in a team environment Ability to analyze and interpret information from a variety of sources to solve complex problems Ability to safely lift, move, and carry items weighing up to 50 lbs Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most of whom have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
PURPOSE OF THIS POSITION The primary purpose of this position is to manage the overall operations of the professional coding integrity team, including the overall performance of the professional coding program to ensure consistency, accuracy, compliance, optimal reimbursement and reduced denials. The Manger will collaborate with providers and clinical department leadership to support the integrity of the documentation to support the charges entered and the codes assigned. This position reports to the Director of Health Information Services. The Professional Coding Integrity Supervisor, the Professional Coding Auditor and Educator and the Professional Coding Claims Resolution Specialist positions report directly to this position. JOB DUTIES/RESPONSIBILITIES Duty 1: Provide management oversight of the professional coding integrity team and related functions with the primary objective to support the optimal performance of the profee coding program, which includes proper ICD-10 / CPT code assignment to ensure compliance with applicable regulatory standards, maintain high level of quality and consistency, optimize reimbursement, and reduce denials. Effectively communicate and solicit input from team and other impacted areas to promote a collaborative and innovative team environment, translates BVHS's Mission, Vision and Values into front-line action. Duty 2: Perform and/or provide oversight to managerial administrative support functions including but not limited to facilitate the recruiting and hiring process, training & education of associates, monitor appropriate staffing levels, payroll, performance evaluations, recognition and reward, disciplinary follow up as appropriate, establish/monitor performance metrics, monitor completion of organization requirements. Assists Director in developing and monitoring department budget and strives to control departmental costs. Duty 3: Active engagement to support organization cascading goals initiative, including idea boards, associate engagement, service excellence and contribution margin. Duty 4: Recommends and implements professional coding compliance plan and related policies and procedures to promote compliant and consistent coding practices, inclusive of ICD/CPT code assignments which are reflective and supported by clinical documentation. Monitors and modifies plan in anticipation of changing organizational needs (e.g. implement a new service line) and/or in response to revised regulatory requirements (e.g. IPPS and OPPS annual updates, CPT Assistant, Coding Clinic, etc.). Ensure appropriate dissemination of information and education to ensure coding integrity team and/or any other pertinent individuals or departments remain current on coding compliance plan/policies and procedures. Duty 5: Provides oversight of the professional coding integrity quality audit program to ensure the overall accuracy of work performed. Oversees and monitors the results of quality audits performed by Professional Coding Auditor and Educator and supports the resolution of identified opportunities through the creation and implementation of an action plan. Monitors third party payer audits and assists, as necessary, defending takebacks and in the appeal process related to code assignments and evaluate opportunities to reduce coding denials. Ensures relevant decisions related to coding practice are documented in policies or procedures to promote ongoing standardization and consistency. Duty 6: Develop and track key metrics to measure overall performance of team operations. Analyze data to determine opportunities for improvement and implement follow up or action plans to address. Evaluate workflows and processes to address issues that may be causing delays or for opportunities to continue to optimize operational efficiencies. Strive for continuous performance improvement through monitoring industry best practices and evaluating / implementing tools and processes to enhance work performance and outcomes. Duty 7: Collaborate with Corporate Compliance Department in audits or initiatives related to professional coding and charge processes. This may include involving team in coding reviews in response to an investigation or potential compliance risk, conducting charge-related research, assisting to develop an audit tool or interacting with third party consultants conducting a compliance audit. Duty 8: Collaborates and maintains open communication with the medical providers and clinical leadership on coding and documentation practices with a primary focus to maintain compliant practices which accurately reflects reporting of coded data and provider metrics. Foster positive relationships with providers and clinical teams to create a spirit of partnership and alignment of organizational goals. Provide feedback and education to providers / clinical team on opportunities identified. Duty 9: Regularly attend and actively participate in relevant education / conferences, organizational meetings and continuing education programs as offered in order to remain current with organizational and industry changes and best practice. Communicate and disseminate information to other departments as applicable. Provide training and educational support/opportunities to the Revenue Integrity Team. Duty 10: Demonstrate superior understanding of federal, state and third party coding guidelines related to coding practices. Collaborate with Revenue Integrity Department, as needed, to implement revisions to charge/billing regulations, including annual IPPS and OPPS updates. Duty 11: Demonstrates thorough understanding of systems utilized to support operations, including Cerner, 3M Encompass, Craneware, Quadex and workflows and provide support to super users as needed to ensure optimal utilization of systems and operational workflows. REQUIRED QUALIFICATIONS A Bachelor's degree in a related field including but not limited to, Health Information Management (HIM) or 4+ years' experience from which comparable knowledge and abilities have been acquired. CPC certification required or achieved within 9 months of hire date. Medical terminology and Anatomy & Physiology. Knowledge of ICD10/DRG/Coding Clinic, CPT/HCPCS/APC/CPT Assistant/Modifiers. Knowledgeable of revenue cycle workflows, including information and charge workflows throughout the health system. Advanced technical aptitude, mastery of desktop applications including Microsoft Office Suite (Excel, Powerpoint, Word), internet, electronic health records, and encoder. Strong problem solving and analytical skills, ability to manage project tasks and timelines. Self-directed. Must possess positive service-oriented and interpersonal skills; strong communication, including written and verbal presentation skills, required. Ability to manage controversial situations in a professional way and demonstrate sound judgment and reasoning skills. Ability to effectively lead a team incorporating the BVHS's Mission, Vision and Values into the culture. Maintain effective connectivity and collaboration between all members of the team, including onsite and remote associates. A valid driver's license is required (if you do not have a valid Ohio driver's license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. PREFERRED QUALIFICATIONS Certification in HIM (RHIA or RHIT) Other relevant certifications, including CEMC, CANPC or CPB Knowledge of Clinical Documentation Improvement concepts PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in sitting, walking, lifting, bending, squatting, climbing, kneeling, twisting and standing. The associate must be able to lift 50 pounds or more and reach work above the shoulders. The individual must have excellent eye/hand coordination with the ability to grasp, push and pull, fine finger dexterity and manipulation. This position requires corrected vision and hearing in the normal range. The associate must have excellent verbal skills to communicate with patients, physicians, and co-workers.
08/04/2026
Full time
PURPOSE OF THIS POSITION The primary purpose of this position is to manage the overall operations of the professional coding integrity team, including the overall performance of the professional coding program to ensure consistency, accuracy, compliance, optimal reimbursement and reduced denials. The Manger will collaborate with providers and clinical department leadership to support the integrity of the documentation to support the charges entered and the codes assigned. This position reports to the Director of Health Information Services. The Professional Coding Integrity Supervisor, the Professional Coding Auditor and Educator and the Professional Coding Claims Resolution Specialist positions report directly to this position. JOB DUTIES/RESPONSIBILITIES Duty 1: Provide management oversight of the professional coding integrity team and related functions with the primary objective to support the optimal performance of the profee coding program, which includes proper ICD-10 / CPT code assignment to ensure compliance with applicable regulatory standards, maintain high level of quality and consistency, optimize reimbursement, and reduce denials. Effectively communicate and solicit input from team and other impacted areas to promote a collaborative and innovative team environment, translates BVHS's Mission, Vision and Values into front-line action. Duty 2: Perform and/or provide oversight to managerial administrative support functions including but not limited to facilitate the recruiting and hiring process, training & education of associates, monitor appropriate staffing levels, payroll, performance evaluations, recognition and reward, disciplinary follow up as appropriate, establish/monitor performance metrics, monitor completion of organization requirements. Assists Director in developing and monitoring department budget and strives to control departmental costs. Duty 3: Active engagement to support organization cascading goals initiative, including idea boards, associate engagement, service excellence and contribution margin. Duty 4: Recommends and implements professional coding compliance plan and related policies and procedures to promote compliant and consistent coding practices, inclusive of ICD/CPT code assignments which are reflective and supported by clinical documentation. Monitors and modifies plan in anticipation of changing organizational needs (e.g. implement a new service line) and/or in response to revised regulatory requirements (e.g. IPPS and OPPS annual updates, CPT Assistant, Coding Clinic, etc.). Ensure appropriate dissemination of information and education to ensure coding integrity team and/or any other pertinent individuals or departments remain current on coding compliance plan/policies and procedures. Duty 5: Provides oversight of the professional coding integrity quality audit program to ensure the overall accuracy of work performed. Oversees and monitors the results of quality audits performed by Professional Coding Auditor and Educator and supports the resolution of identified opportunities through the creation and implementation of an action plan. Monitors third party payer audits and assists, as necessary, defending takebacks and in the appeal process related to code assignments and evaluate opportunities to reduce coding denials. Ensures relevant decisions related to coding practice are documented in policies or procedures to promote ongoing standardization and consistency. Duty 6: Develop and track key metrics to measure overall performance of team operations. Analyze data to determine opportunities for improvement and implement follow up or action plans to address. Evaluate workflows and processes to address issues that may be causing delays or for opportunities to continue to optimize operational efficiencies. Strive for continuous performance improvement through monitoring industry best practices and evaluating / implementing tools and processes to enhance work performance and outcomes. Duty 7: Collaborate with Corporate Compliance Department in audits or initiatives related to professional coding and charge processes. This may include involving team in coding reviews in response to an investigation or potential compliance risk, conducting charge-related research, assisting to develop an audit tool or interacting with third party consultants conducting a compliance audit. Duty 8: Collaborates and maintains open communication with the medical providers and clinical leadership on coding and documentation practices with a primary focus to maintain compliant practices which accurately reflects reporting of coded data and provider metrics. Foster positive relationships with providers and clinical teams to create a spirit of partnership and alignment of organizational goals. Provide feedback and education to providers / clinical team on opportunities identified. Duty 9: Regularly attend and actively participate in relevant education / conferences, organizational meetings and continuing education programs as offered in order to remain current with organizational and industry changes and best practice. Communicate and disseminate information to other departments as applicable. Provide training and educational support/opportunities to the Revenue Integrity Team. Duty 10: Demonstrate superior understanding of federal, state and third party coding guidelines related to coding practices. Collaborate with Revenue Integrity Department, as needed, to implement revisions to charge/billing regulations, including annual IPPS and OPPS updates. Duty 11: Demonstrates thorough understanding of systems utilized to support operations, including Cerner, 3M Encompass, Craneware, Quadex and workflows and provide support to super users as needed to ensure optimal utilization of systems and operational workflows. REQUIRED QUALIFICATIONS A Bachelor's degree in a related field including but not limited to, Health Information Management (HIM) or 4+ years' experience from which comparable knowledge and abilities have been acquired. CPC certification required or achieved within 9 months of hire date. Medical terminology and Anatomy & Physiology. Knowledge of ICD10/DRG/Coding Clinic, CPT/HCPCS/APC/CPT Assistant/Modifiers. Knowledgeable of revenue cycle workflows, including information and charge workflows throughout the health system. Advanced technical aptitude, mastery of desktop applications including Microsoft Office Suite (Excel, Powerpoint, Word), internet, electronic health records, and encoder. Strong problem solving and analytical skills, ability to manage project tasks and timelines. Self-directed. Must possess positive service-oriented and interpersonal skills; strong communication, including written and verbal presentation skills, required. Ability to manage controversial situations in a professional way and demonstrate sound judgment and reasoning skills. Ability to effectively lead a team incorporating the BVHS's Mission, Vision and Values into the culture. Maintain effective connectivity and collaboration between all members of the team, including onsite and remote associates. A valid driver's license is required (if you do not have a valid Ohio driver's license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. PREFERRED QUALIFICATIONS Certification in HIM (RHIA or RHIT) Other relevant certifications, including CEMC, CANPC or CPB Knowledge of Clinical Documentation Improvement concepts PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in sitting, walking, lifting, bending, squatting, climbing, kneeling, twisting and standing. The associate must be able to lift 50 pounds or more and reach work above the shoulders. The individual must have excellent eye/hand coordination with the ability to grasp, push and pull, fine finger dexterity and manipulation. This position requires corrected vision and hearing in the normal range. The associate must have excellent verbal skills to communicate with patients, physicians, and co-workers.
Position summary The Senior Technology Project Manager leads the planning, execution and successful delivery of complex, high-impact, enterprise-wide technology projects and programs that support firmwide business and technology priorities. These initiatives may include enterprise platforms, AI-enabled solutions, software development, data and analytics, cloud and infrastructure, cybersecurity, and digital transformation efforts. Operating with substantial autonomy, this role manages multiple concurrent initiatives through the project lifecycle and exercises independent judgment in aligning project scope, schedule, budget, risks, dependencies, stakeholders, governance needs, and delivery outcomes. This role serves as a trusted partner to executive sponsors, technology leadership, business stakeholders, technical teams, and external partners to translate business and technical needs into actionable delivery plans and support stakeholder alignment, informed decision-making, change readiness, adoption and business outcomes. The Senior Technology Project Manager also provides senior-level guidance to project managers, analysts, vendors, and project teams. Job duties and responsibilities Lead the successful delivery of complex, high-visibility, enterprise-wide technology projects and programs, exercising independent judgment throughout the full project lifecycle, including initiation, planning, execution, monitoring, implementation, and closure. Independently manage a portfolio of 3-5 concurrent enterprise technology projects and programs, typically ranging from 9-24 months in duration, while supporting Technology PMO operational activities as assigned. Manage enterprise technology projects and programs involving multiple workstreams, cross-functional dependencies, organizational change, technology complexity, and material business impact. Manage strategic technology initiatives across enterprise platforms, software and digital solutions, artificial intelligence (AI), data and analytics, cloud and infrastructure, cybersecurity, and other firmwide technology priorities. Lead assigned complex or emerging technology initiatives by clarifying objectives, requirements, stakeholder roles, project-level governance, and delivery approach needed for execution. Partner with executive sponsors, technology leadership, business stakeholders, technical delivery teams, and external partners to define objectives, establish success criteria, align priorities, and translate business and technical needs into actionable delivery plans. Develop and maintain integrated project and program plans, including scope, schedules, budgets, resource plans, dependencies, project-level governance, communication plans, success metrics, and expected benefits. Coordinate and influence cross-functional teams operating in matrixed environments, holding internal resources, vendors, consultants, and delivery partners accountable for project commitments, quality standards, timelines, budgets, and applicable contractual obligations. Identify, assess, and proactively manage project and program risks, issues, assumptions, dependencies, resource constraints, and organizational impacts; develop mitigation strategies and drive resolution of complex delivery challenges. Lead executive-level communications, steering committees, sponsor briefings, stakeholder meetings, and decision-making forums to present project status, risks, recommendations, tradeoffs, resource needs, delivery forecasts, and strategic considerations. Ensure assigned technology initiatives align with enterprise architecture standards, cybersecurity requirements, data governance practices, operational support models, regulatory obligations, and applicable technology strategy. Monitor and report on project health, delivery performance, financial status, milestone achievement, resource utilization, adoption readiness, operational readiness, expected benefits, and business outcomes. Lead project change readiness, stakeholder alignment, communications, adoption planning, training coordination, post-implementation monitoring, and transition-to-support activities. Serve as a project-level escalation point and provide senior project management support for assigned at-risk, business-led, transitioning, or underperforming projects and programs, including recovery planning, stakeholder alignment, resource constraints, and complex delivery challenges. Contribute to continuous improvement of Technology PMO methodologies, templates, governance practices, and processes based on project delivery experience and lessons learned. Provide senior-level guidance, coaching, mentoring, and subject matter expertise to project managers, business analysts, vendors, and project teams to support consistent project delivery practices and application of Technology PMO practices. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's degree in Information Technology, Computer Science, Information Systems, Project Management, Business Administration, or a related technical or business field required. PMP or comparable project management certification preferred. Experience: Minimum of 10 years of project and/or program management experience, including experience managing IT, technology, systems implementation, infrastructure, software, enterprise application, or related technology projects. Demonstrated experience managing complex, high-visibility, enterprise-wide, or business transformation technology projects across one or more IT domains, such as cloud, SaaS, IaaS, PaaS, network, information security, enterprise applications, or custom development. Proven experience managing project timelines, budgets, risks, resources, priorities, and cross-functional technical and business project teams required. Experience advising project sponsors, leadership, and stakeholders on project risks, dependencies, decisions, tradeoffs, and delivery recommendations required. Experience providing senior project-level guidance, mentoring, escalation support, review of project delivery artifacts, or knowledge sharing to project managers, analysts, vendors, and project team members required. Experience working in a law firm, professional services, or similarly complex and highly matrixed business environment preferred. Skills: Proficiency with project management, documentation, reporting, and collaboration tools, including Microsoft Project, Microsoft Office Suite, Visio, Power BI, SharePoint, Microsoft Teams, and Zoom. Skilled in translating complex business needs into clear business and technical requirements, project documentation, and stakeholder communications. Effective communication and facilitation skills, with the ability to communicate clearly with executive, technical and non-technical stakeholders at all levels. Ability to build relationships, influence others, negotiate priorities, and manage expectations across cross-functional and matrixed teams. Effective problem-solving, conflict resolution, and decision-making skills in a complex project-based environment. Sound judgment in evaluating project risks, dependencies, competing priorities, escalations, and issues. Skilled in providing project-level guidance, mentoring, and knowledge sharing to project team members. Project organization and follow-through, including the ability to manage deadlines, documentation, decisions, and next steps across multiple complex projects. Flexible and adaptable in response to changing business needs, project scope, priorities, and timelines. Ability to work independently and remain productive, responsive, and accountable in a remote or hybrid environment. Additional information Supervisory responsibilities: None. Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to engage in effective and professional communication. Ability to analyze complex information while maintaining attention to detail, managing multiple priorities, and exercising sound judgment in decision-making. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to work an adjusted schedule or extended hours as needed, including earlier start times, to support collaboration with international stakeholders in EMEA and to meet business, operational, or project needs. Ability to travel for meetings, training and conferences as required. Ability to work in the office as required to meet business or project needs. Working conditions You will be required to work in the office at minimum 4 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay ranges This represents the presently anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh: $172,000 - $185 . click apply for full job details
08/04/2026
Full time
Position summary The Senior Technology Project Manager leads the planning, execution and successful delivery of complex, high-impact, enterprise-wide technology projects and programs that support firmwide business and technology priorities. These initiatives may include enterprise platforms, AI-enabled solutions, software development, data and analytics, cloud and infrastructure, cybersecurity, and digital transformation efforts. Operating with substantial autonomy, this role manages multiple concurrent initiatives through the project lifecycle and exercises independent judgment in aligning project scope, schedule, budget, risks, dependencies, stakeholders, governance needs, and delivery outcomes. This role serves as a trusted partner to executive sponsors, technology leadership, business stakeholders, technical teams, and external partners to translate business and technical needs into actionable delivery plans and support stakeholder alignment, informed decision-making, change readiness, adoption and business outcomes. The Senior Technology Project Manager also provides senior-level guidance to project managers, analysts, vendors, and project teams. Job duties and responsibilities Lead the successful delivery of complex, high-visibility, enterprise-wide technology projects and programs, exercising independent judgment throughout the full project lifecycle, including initiation, planning, execution, monitoring, implementation, and closure. Independently manage a portfolio of 3-5 concurrent enterprise technology projects and programs, typically ranging from 9-24 months in duration, while supporting Technology PMO operational activities as assigned. Manage enterprise technology projects and programs involving multiple workstreams, cross-functional dependencies, organizational change, technology complexity, and material business impact. Manage strategic technology initiatives across enterprise platforms, software and digital solutions, artificial intelligence (AI), data and analytics, cloud and infrastructure, cybersecurity, and other firmwide technology priorities. Lead assigned complex or emerging technology initiatives by clarifying objectives, requirements, stakeholder roles, project-level governance, and delivery approach needed for execution. Partner with executive sponsors, technology leadership, business stakeholders, technical delivery teams, and external partners to define objectives, establish success criteria, align priorities, and translate business and technical needs into actionable delivery plans. Develop and maintain integrated project and program plans, including scope, schedules, budgets, resource plans, dependencies, project-level governance, communication plans, success metrics, and expected benefits. Coordinate and influence cross-functional teams operating in matrixed environments, holding internal resources, vendors, consultants, and delivery partners accountable for project commitments, quality standards, timelines, budgets, and applicable contractual obligations. Identify, assess, and proactively manage project and program risks, issues, assumptions, dependencies, resource constraints, and organizational impacts; develop mitigation strategies and drive resolution of complex delivery challenges. Lead executive-level communications, steering committees, sponsor briefings, stakeholder meetings, and decision-making forums to present project status, risks, recommendations, tradeoffs, resource needs, delivery forecasts, and strategic considerations. Ensure assigned technology initiatives align with enterprise architecture standards, cybersecurity requirements, data governance practices, operational support models, regulatory obligations, and applicable technology strategy. Monitor and report on project health, delivery performance, financial status, milestone achievement, resource utilization, adoption readiness, operational readiness, expected benefits, and business outcomes. Lead project change readiness, stakeholder alignment, communications, adoption planning, training coordination, post-implementation monitoring, and transition-to-support activities. Serve as a project-level escalation point and provide senior project management support for assigned at-risk, business-led, transitioning, or underperforming projects and programs, including recovery planning, stakeholder alignment, resource constraints, and complex delivery challenges. Contribute to continuous improvement of Technology PMO methodologies, templates, governance practices, and processes based on project delivery experience and lessons learned. Provide senior-level guidance, coaching, mentoring, and subject matter expertise to project managers, business analysts, vendors, and project teams to support consistent project delivery practices and application of Technology PMO practices. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's degree in Information Technology, Computer Science, Information Systems, Project Management, Business Administration, or a related technical or business field required. PMP or comparable project management certification preferred. Experience: Minimum of 10 years of project and/or program management experience, including experience managing IT, technology, systems implementation, infrastructure, software, enterprise application, or related technology projects. Demonstrated experience managing complex, high-visibility, enterprise-wide, or business transformation technology projects across one or more IT domains, such as cloud, SaaS, IaaS, PaaS, network, information security, enterprise applications, or custom development. Proven experience managing project timelines, budgets, risks, resources, priorities, and cross-functional technical and business project teams required. Experience advising project sponsors, leadership, and stakeholders on project risks, dependencies, decisions, tradeoffs, and delivery recommendations required. Experience providing senior project-level guidance, mentoring, escalation support, review of project delivery artifacts, or knowledge sharing to project managers, analysts, vendors, and project team members required. Experience working in a law firm, professional services, or similarly complex and highly matrixed business environment preferred. Skills: Proficiency with project management, documentation, reporting, and collaboration tools, including Microsoft Project, Microsoft Office Suite, Visio, Power BI, SharePoint, Microsoft Teams, and Zoom. Skilled in translating complex business needs into clear business and technical requirements, project documentation, and stakeholder communications. Effective communication and facilitation skills, with the ability to communicate clearly with executive, technical and non-technical stakeholders at all levels. Ability to build relationships, influence others, negotiate priorities, and manage expectations across cross-functional and matrixed teams. Effective problem-solving, conflict resolution, and decision-making skills in a complex project-based environment. Sound judgment in evaluating project risks, dependencies, competing priorities, escalations, and issues. Skilled in providing project-level guidance, mentoring, and knowledge sharing to project team members. Project organization and follow-through, including the ability to manage deadlines, documentation, decisions, and next steps across multiple complex projects. Flexible and adaptable in response to changing business needs, project scope, priorities, and timelines. Ability to work independently and remain productive, responsive, and accountable in a remote or hybrid environment. Additional information Supervisory responsibilities: None. Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to engage in effective and professional communication. Ability to analyze complex information while maintaining attention to detail, managing multiple priorities, and exercising sound judgment in decision-making. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to work an adjusted schedule or extended hours as needed, including earlier start times, to support collaboration with international stakeholders in EMEA and to meet business, operational, or project needs. Ability to travel for meetings, training and conferences as required. Ability to work in the office as required to meet business or project needs. Working conditions You will be required to work in the office at minimum 4 days per week. Occasionally called upon to work hours in excess of your normal daily schedule. The details of your weekly schedule will be discussed further with your direct supervisor. Pay ranges This represents the presently anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh: $172,000 - $185 . click apply for full job details
Duration: 6 months, potential to extend Job ResponsibilitiesProvide desk-side and subject matter expert support for IT related services for employees in an office, clinical & research laboratory setting Support and troubleshoot system and network issues related to end-user, laboratory IT and VoIP equipment, according to standard operating procedures Recommend and test cost effective technical system improvements Drive IT projects and deliverables with the help of the Sr. IT Helpdesk Manager Proactively create corrective and mitigating steps to reduce future incidents and ticket volume Use an ITSM to manage all incidents and requests to ensure that work is completed to the customers satisfaction in a timely manner and according to the Service Level Agreements (SLAs) Manage Exchange Online including mailboxes, distribution groups, calendars Collaborate with internal departments to improve/create processes Work with internal departments and external vendors to implement new applications, services to end uses Participate in projects and act as a Subject Matter Expert for key technologies Contribute internal IT documentation and create technical bulletins to expand the knowledge base for handling support issues Assist users with activating and troubleshooting company-owned mobile devices Work directly with IT support teams for mission critical issues and adhere to department escalation policy Operate desktop imaging solution, application packaging, and configuration settings Responsible for supporting audio and visual equipment for conference rooms and educating employees in its use Identify, evaluate, promote, and implement customer support best practices Carrying a company issued mobile phone is required In partnership with other team members, lead the testing, configuration, installation and repair of IT related equipment Assist in configuring and maintaining Active Directory, Azure, Office 365, and VoIP accounts Provide training and mentorship to new IT Helpdesk Technicians Decommission hardware Configure and troubleshoot network printers Able to make some material decisions without consulting manager Participate in weekend on-call rotation on an as needed basis Qualifications:Education Level: B.S. or A.D. in Computer Science, Software Engineering, or equivalent work experience. Experience Level: 3+ years of relevant experience Preferred Experience/Skills:Experience with working in the pharmaceutical industry and regulated environments Ability to handle multiple tasks in a fast-paced environment with strong attention to detail Expert knowledge of Microsoft Operating systems Strong experience working with local Active Directory and Azure Ability to present formal and informal training and assistance to end users Apple iOS Systems Working knowledge of the administration of Microsoft Office 365 application suite Ability to find creative and "out-of-the-box" solutions to incidents and requests Ability to provide clear and logical thought processes to identify root causes of incidents Expert knowledge in the installation, configuration, upgrading, and troubleshooting hardware and software components Experience working with enterprise Anti-Virus technologies such as Trellix Able to work with people to establish goals, objectives, and change management plans Experience in installing and configuring Windows based applications using a software distribution tool Experience in working with enterprise Mobile Device Management technologies Working knowledge and understanding of network technologies such as TCP/IP, DNS, DHCP, VPN, routers, and switches Ability to understand and adhere to systems security and control procedures in accordance with departmental, and corporate standards Demonstrated skills in time management, scheduling, and task prioritization to meet deadlines and goals Desire to learn new technologies Outstanding customer service provider Exceptional interpersonal skills for written, and face to face communications Advanced experience within the Office 365 Admin Center and AzureAD with an emphasis in Exchange Online Administration and troubleshooting Demonstrated project management skills Automox, SmartDeploy and FreshService experience a plus Top 3 Must Have Skills:PC support and Mobile support Microsoft, 365 support Experience in Bio Pharma environment Does not need much lab experience, will mainly focus on end user and desk support but at least 3 years' experience About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To learn more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
08/04/2026
Full time
Duration: 6 months, potential to extend Job ResponsibilitiesProvide desk-side and subject matter expert support for IT related services for employees in an office, clinical & research laboratory setting Support and troubleshoot system and network issues related to end-user, laboratory IT and VoIP equipment, according to standard operating procedures Recommend and test cost effective technical system improvements Drive IT projects and deliverables with the help of the Sr. IT Helpdesk Manager Proactively create corrective and mitigating steps to reduce future incidents and ticket volume Use an ITSM to manage all incidents and requests to ensure that work is completed to the customers satisfaction in a timely manner and according to the Service Level Agreements (SLAs) Manage Exchange Online including mailboxes, distribution groups, calendars Collaborate with internal departments to improve/create processes Work with internal departments and external vendors to implement new applications, services to end uses Participate in projects and act as a Subject Matter Expert for key technologies Contribute internal IT documentation and create technical bulletins to expand the knowledge base for handling support issues Assist users with activating and troubleshooting company-owned mobile devices Work directly with IT support teams for mission critical issues and adhere to department escalation policy Operate desktop imaging solution, application packaging, and configuration settings Responsible for supporting audio and visual equipment for conference rooms and educating employees in its use Identify, evaluate, promote, and implement customer support best practices Carrying a company issued mobile phone is required In partnership with other team members, lead the testing, configuration, installation and repair of IT related equipment Assist in configuring and maintaining Active Directory, Azure, Office 365, and VoIP accounts Provide training and mentorship to new IT Helpdesk Technicians Decommission hardware Configure and troubleshoot network printers Able to make some material decisions without consulting manager Participate in weekend on-call rotation on an as needed basis Qualifications:Education Level: B.S. or A.D. in Computer Science, Software Engineering, or equivalent work experience. Experience Level: 3+ years of relevant experience Preferred Experience/Skills:Experience with working in the pharmaceutical industry and regulated environments Ability to handle multiple tasks in a fast-paced environment with strong attention to detail Expert knowledge of Microsoft Operating systems Strong experience working with local Active Directory and Azure Ability to present formal and informal training and assistance to end users Apple iOS Systems Working knowledge of the administration of Microsoft Office 365 application suite Ability to find creative and "out-of-the-box" solutions to incidents and requests Ability to provide clear and logical thought processes to identify root causes of incidents Expert knowledge in the installation, configuration, upgrading, and troubleshooting hardware and software components Experience working with enterprise Anti-Virus technologies such as Trellix Able to work with people to establish goals, objectives, and change management plans Experience in installing and configuring Windows based applications using a software distribution tool Experience in working with enterprise Mobile Device Management technologies Working knowledge and understanding of network technologies such as TCP/IP, DNS, DHCP, VPN, routers, and switches Ability to understand and adhere to systems security and control procedures in accordance with departmental, and corporate standards Demonstrated skills in time management, scheduling, and task prioritization to meet deadlines and goals Desire to learn new technologies Outstanding customer service provider Exceptional interpersonal skills for written, and face to face communications Advanced experience within the Office 365 Admin Center and AzureAD with an emphasis in Exchange Online Administration and troubleshooting Demonstrated project management skills Automox, SmartDeploy and FreshService experience a plus Top 3 Must Have Skills:PC support and Mobile support Microsoft, 365 support Experience in Bio Pharma environment Does not need much lab experience, will mainly focus on end user and desk support but at least 3 years' experience About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To learn more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
Direct Support Coordinator Part-time 28 hours per week, 11 months per year Priority Application Deadline: August 6, 2026 Position will remain open until filled. DISCLAIMER This program is categorically funded and continued employment is contingent on adequate availability of funds. DEFINITION Under general supervision, the primary function of the Direct Support Coordinator is to assist the TIL program management with implementation of the functional aspect of the Transition to Independent Living (TIL) program. Employees in this class provide supplemental educational and life skills assistance to students under the direction of an instructor; may assist instruction in classroom setup and maintenance of facilities, supplies and recordkeeping; accompany students on community excursions, to medical appointments, job sites, leisure activities and other off campus locations to help students become integrated into society. REPRESENTATIVE DUTIES The following duties are typical of those performed by employees in this class, however, employees may perform other related duties not listed and not all duties listed are necessarily performed by each employee. Assist in the implementation and development of the functional component of the Transition to Independent Living Program. Complete initial assessment and periodic evaluation (grades) of students. Serve as a resource for students; referring to appropriate campus resources. (Counselor, DSPS, etc) Support students in community and campus membership. May include: serving as health and wellness coach (workout buddy, mobility training, etc ), serving as a social coach (attending social activities with students) Models appropriate social behavior. Support students in academically (assist with time management, accessing tutoring services, etc) May include assistance and support with any outside class work; support students in completing assignments. Assist and trains students in the maintenance and care of equipment and facilities. Assist students in developing self-advocacy skills: communication with peers, instructors, managers, etc. Assist students in acquiring personal finance skills (budgeting, banking, check writing, paying bills.) Responsible for the safety and welfare of students assigned to the program. Use electronic records management software to maintain accurate student records including attendance. Assists students with taking medications on schedule and in appropriate dosages. Assist students in scheduling regular healthcare appointments. When needed, accompany students to medical/dental appointments. Report emergencies, following established procedures. Review and maintain medical assistance records Document and report special incidents to appropriate agencies and staff. Administer First Aid and CPR, if necessary. Report abuse/harassment to appropriate agencies/staff. Complete appropriate help desk tickets as needed for minor repairs and maintenance of office equipment or facilities. Report emergencies following established processes and procedures. Transport students, as assigned, following established procedures and ensuring student safety is paramount. Facilitate student activities on weekends/evenings and/or Taft College vacation days, as assigned. Perform related duties as assigned EMPLOYMENT STANDARDS Minimum Qualifications Education and Experience: Associate degree or equivalent and 6 months of experience working with adults with intellectual and developmental disabilities, OR High school diploma or equivalent plus two years of experience working with adults with intellectual and developmental disabilities. Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic background of community college students. Desirable Qualifications 1 year of experience working with adults with intellectual and development disabilities 1 year of experience using Microsoft Word and Microsoft Excel. 1 year experience with programs that support people with intellectual and developmental disabilities, i.e. Social Security, Medi-Cal, and Regional Center. Pursuit of degree or training in Disabilities Studies or related field. Ability to develop rapport with students having intellectual and developmental disabilities. Ability to and willingness to assist students and promote good relationships. Ability to demonstrate fairness and patience in the performance of duties. Ability to use tact and good judgment regarding interactions with students. Personal Willingness to assist students to develop their full potential and promote good relationships. Dependable. Punctual. Detail oriented. Ability and desire to establish and maintain cooperative working relationships in the performance of duties. Show initiative, poise, good judgment and tact. Maintain confidentiality. Flexible and willing to assume other assignments as the need arises. Possess the sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic background of community college students. Special Licenses/Certifications Valid California Drivers license. First Aid and CPR certifications. WORKING CONDITIONS Assignments are 11 months per year and 28 hours per week. May be assigned to a specific residence hall. Work may be indoors or outdoors to meet the students and college schedule. Work schedule may vary to include days, evenings or weekends and may include assigned overtime. Will be required to follow proper safety precautions and college safety procedures. During scheduled student or college breaks, may be assigned other duties or assignments for the college. May require extra hours to be worked which may include evening or weekend hours throughout the year. May involve travel, to include field trips with students, assisting students with appointments, attending workshops, training or meetings. Physical Requirements: Ability to work at a desk, a conference table, or in meetings of various configurations. Ability to stand and circulate for extended periods of time. Ability to see for purposes of reading laws, codes, rules, policies, other printed matter, and observing students. Ability to hear and understand speech at normal levels. Ability to communicate so others will be able to clearly understand a normal conversation. Ability to lift and carry 50 pounds. Ability to reach in all directions. Reasonable accommodations will be made for candidates and employees with physical disabilities. ENVIRONMENT The Transition to Independent Living program is an educational residence hall experience for intellectually and developmentally disabled adults staffed 20 hours per day, seven days a week and may be closed during college academic breaks. Instruction is offered in meal preparation, money management, shopping and housekeeping, use of appliances, safety, communication, transportation, personal care and interpersonal relationships. The program is primarily on the Taft College campus. SUPERVISION Supervision is received from the TIL Independent Living Skills Manager and TIL Program Assistant Director. May take or give work directions on projects as assigned. This position has no supervisory duties. COMPENSATION AND BENEFITS Range 13 on the Classified Employees Salary Schedule, with a starting range of $22.47-24.47 per hour. This position is part-time and is not eligible for participation in District health and welfare programs. As a District employee, you will be eligible for participation in the CalPers retirement system. To apply, please complete the online application through Applications must include the following: Resume. Cover Letter. Three professional references, including your most recent supervisor. EQUAL EMPLOYMENT OPPORTUNITY The West Kern Community College District is committed to principles of equal employment opportunity. The district is dedicated to a policy of non-discrimination, and as such, is an equal opportunity employer. Veterans, women, minorities and people with disabilities are encouraged to apply. We participate in E-Verify.
08/04/2026
Full time
Direct Support Coordinator Part-time 28 hours per week, 11 months per year Priority Application Deadline: August 6, 2026 Position will remain open until filled. DISCLAIMER This program is categorically funded and continued employment is contingent on adequate availability of funds. DEFINITION Under general supervision, the primary function of the Direct Support Coordinator is to assist the TIL program management with implementation of the functional aspect of the Transition to Independent Living (TIL) program. Employees in this class provide supplemental educational and life skills assistance to students under the direction of an instructor; may assist instruction in classroom setup and maintenance of facilities, supplies and recordkeeping; accompany students on community excursions, to medical appointments, job sites, leisure activities and other off campus locations to help students become integrated into society. REPRESENTATIVE DUTIES The following duties are typical of those performed by employees in this class, however, employees may perform other related duties not listed and not all duties listed are necessarily performed by each employee. Assist in the implementation and development of the functional component of the Transition to Independent Living Program. Complete initial assessment and periodic evaluation (grades) of students. Serve as a resource for students; referring to appropriate campus resources. (Counselor, DSPS, etc) Support students in community and campus membership. May include: serving as health and wellness coach (workout buddy, mobility training, etc ), serving as a social coach (attending social activities with students) Models appropriate social behavior. Support students in academically (assist with time management, accessing tutoring services, etc) May include assistance and support with any outside class work; support students in completing assignments. Assist and trains students in the maintenance and care of equipment and facilities. Assist students in developing self-advocacy skills: communication with peers, instructors, managers, etc. Assist students in acquiring personal finance skills (budgeting, banking, check writing, paying bills.) Responsible for the safety and welfare of students assigned to the program. Use electronic records management software to maintain accurate student records including attendance. Assists students with taking medications on schedule and in appropriate dosages. Assist students in scheduling regular healthcare appointments. When needed, accompany students to medical/dental appointments. Report emergencies, following established procedures. Review and maintain medical assistance records Document and report special incidents to appropriate agencies and staff. Administer First Aid and CPR, if necessary. Report abuse/harassment to appropriate agencies/staff. Complete appropriate help desk tickets as needed for minor repairs and maintenance of office equipment or facilities. Report emergencies following established processes and procedures. Transport students, as assigned, following established procedures and ensuring student safety is paramount. Facilitate student activities on weekends/evenings and/or Taft College vacation days, as assigned. Perform related duties as assigned EMPLOYMENT STANDARDS Minimum Qualifications Education and Experience: Associate degree or equivalent and 6 months of experience working with adults with intellectual and developmental disabilities, OR High school diploma or equivalent plus two years of experience working with adults with intellectual and developmental disabilities. Demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic background of community college students. Desirable Qualifications 1 year of experience working with adults with intellectual and development disabilities 1 year of experience using Microsoft Word and Microsoft Excel. 1 year experience with programs that support people with intellectual and developmental disabilities, i.e. Social Security, Medi-Cal, and Regional Center. Pursuit of degree or training in Disabilities Studies or related field. Ability to develop rapport with students having intellectual and developmental disabilities. Ability to and willingness to assist students and promote good relationships. Ability to demonstrate fairness and patience in the performance of duties. Ability to use tact and good judgment regarding interactions with students. Personal Willingness to assist students to develop their full potential and promote good relationships. Dependable. Punctual. Detail oriented. Ability and desire to establish and maintain cooperative working relationships in the performance of duties. Show initiative, poise, good judgment and tact. Maintain confidentiality. Flexible and willing to assume other assignments as the need arises. Possess the sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic background of community college students. Special Licenses/Certifications Valid California Drivers license. First Aid and CPR certifications. WORKING CONDITIONS Assignments are 11 months per year and 28 hours per week. May be assigned to a specific residence hall. Work may be indoors or outdoors to meet the students and college schedule. Work schedule may vary to include days, evenings or weekends and may include assigned overtime. Will be required to follow proper safety precautions and college safety procedures. During scheduled student or college breaks, may be assigned other duties or assignments for the college. May require extra hours to be worked which may include evening or weekend hours throughout the year. May involve travel, to include field trips with students, assisting students with appointments, attending workshops, training or meetings. Physical Requirements: Ability to work at a desk, a conference table, or in meetings of various configurations. Ability to stand and circulate for extended periods of time. Ability to see for purposes of reading laws, codes, rules, policies, other printed matter, and observing students. Ability to hear and understand speech at normal levels. Ability to communicate so others will be able to clearly understand a normal conversation. Ability to lift and carry 50 pounds. Ability to reach in all directions. Reasonable accommodations will be made for candidates and employees with physical disabilities. ENVIRONMENT The Transition to Independent Living program is an educational residence hall experience for intellectually and developmentally disabled adults staffed 20 hours per day, seven days a week and may be closed during college academic breaks. Instruction is offered in meal preparation, money management, shopping and housekeeping, use of appliances, safety, communication, transportation, personal care and interpersonal relationships. The program is primarily on the Taft College campus. SUPERVISION Supervision is received from the TIL Independent Living Skills Manager and TIL Program Assistant Director. May take or give work directions on projects as assigned. This position has no supervisory duties. COMPENSATION AND BENEFITS Range 13 on the Classified Employees Salary Schedule, with a starting range of $22.47-24.47 per hour. This position is part-time and is not eligible for participation in District health and welfare programs. As a District employee, you will be eligible for participation in the CalPers retirement system. To apply, please complete the online application through Applications must include the following: Resume. Cover Letter. Three professional references, including your most recent supervisor. EQUAL EMPLOYMENT OPPORTUNITY The West Kern Community College District is committed to principles of equal employment opportunity. The district is dedicated to a policy of non-discrimination, and as such, is an equal opportunity employer. Veterans, women, minorities and people with disabilities are encouraged to apply. We participate in E-Verify.
United Nations Federal Credit Union
Long Island City, New York
Why join this team Design and deliver scalable OLTP, Business Intelligence, and Data Warehouse solutions using Microsoft Fabric, SSIS, SQL Server, and related BI technologies. Develop and maintain enterprise reports, support requirements gathering, evaluate and recommend technical approaches, and implement solutions within established timelines. This position is hybrid. NYC Salary range: $115,000 - $160,000 annually; compensation is commensurate to geographic location. What you'll do Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. Develop and maintain ETL/ELT processes using SSIS, Fabric Pipelines, and/or Azure Data Factory, including advanced Script Tasks (C# or VB.NET) to automate file operations and apply custom business logic. Develop and implement solutions in Microsoft PowerBI and Microsoft Fabric, including Lakehouse/Warehouse modeling, Dataflows Gen2, Pipelines, and Semantic Models; support the modernization of existing ETL and reporting assets into Fabric and Azure cloud-based frameworks. Design, develop, and optimize complex T-SQL stored procedures, functions, and database objects for high-volume OLTP and Data Warehouse environments, with expertise in transaction isolation levels, table hints, deadlocks, linked servers, OPENQUERY, triggers, and column-level encryption. Perform advanced database performance tuning, including execution plan analysis, indexing strategies, partitioning, and transaction optimization. Contribute to the design and enhancement of OLTP and OLAP data models, ensuring alignment with business, analytical, and performance requirements. Build and support integrations that consume or expose REST APIs, including testing, validation, and troubleshooting using Postman and related API tools. Create and govern dashboards and visual analytics in Power BI or Tableau, ensuring accuracy, compliance with governance standards, and proper alignment with semantic models. Verify and maintain data quality and integrity across the data warehouse, semantic models, dashboards, reports, and data extracts. Troubleshoot and resolve database, ETL, reporting, data quality, performance, capacity, replication, and distributed data issues; participate in incident resolution and root-cause remediation. Maintain thorough documentation, adhere to change control processes, and support regulatory, cybersecurity, and data protection compliance. Collaborate with Product Managers, Analysts, Engineers, and cross-functional teams to enhance BI and data platform capabilities. Stay current with industry trends and participate in relevant training, conferences, and professional development programs. Participate in Credit Union training and development programs. Perform additional responsibilities as assigned. Ensure compliance with federal and state laws and regulations and UNFCU's Code of Ethics & Business Conduct. What we're seeking Bachelor's degree in Engineering or Computer Science 6 years of experience in reports and data warehouse development 5 years software development experience on Microsoft BI Platform including MS SQL Server 4 years of experience in DB Development (OLTP) using MS SQL 2 years of experience in building Data Marts using dimensional models 2 years of experience in building Dashboards and KPI visualization on Power BI and/or Tableau Strong reporting and data warehouse development skills on issues that are complex and evaluative in nature where troubleshooting may call for referencing an advanced knowledge base Large data migration experience Hands on experience using Oracle What makes you stand out Maintaining code/scripts in TFS for multiple environments Cloud technology like Microsoft Azure, MS Power BI and Microsoft Fabric. DBA activities like database backup and restore. Data extraction using API Handling data in XML Who we are UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture. UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws.
08/04/2026
Full time
Why join this team Design and deliver scalable OLTP, Business Intelligence, and Data Warehouse solutions using Microsoft Fabric, SSIS, SQL Server, and related BI technologies. Develop and maintain enterprise reports, support requirements gathering, evaluate and recommend technical approaches, and implement solutions within established timelines. This position is hybrid. NYC Salary range: $115,000 - $160,000 annually; compensation is commensurate to geographic location. What you'll do Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. Develop and maintain ETL/ELT processes using SSIS, Fabric Pipelines, and/or Azure Data Factory, including advanced Script Tasks (C# or VB.NET) to automate file operations and apply custom business logic. Develop and implement solutions in Microsoft PowerBI and Microsoft Fabric, including Lakehouse/Warehouse modeling, Dataflows Gen2, Pipelines, and Semantic Models; support the modernization of existing ETL and reporting assets into Fabric and Azure cloud-based frameworks. Design, develop, and optimize complex T-SQL stored procedures, functions, and database objects for high-volume OLTP and Data Warehouse environments, with expertise in transaction isolation levels, table hints, deadlocks, linked servers, OPENQUERY, triggers, and column-level encryption. Perform advanced database performance tuning, including execution plan analysis, indexing strategies, partitioning, and transaction optimization. Contribute to the design and enhancement of OLTP and OLAP data models, ensuring alignment with business, analytical, and performance requirements. Build and support integrations that consume or expose REST APIs, including testing, validation, and troubleshooting using Postman and related API tools. Create and govern dashboards and visual analytics in Power BI or Tableau, ensuring accuracy, compliance with governance standards, and proper alignment with semantic models. Verify and maintain data quality and integrity across the data warehouse, semantic models, dashboards, reports, and data extracts. Troubleshoot and resolve database, ETL, reporting, data quality, performance, capacity, replication, and distributed data issues; participate in incident resolution and root-cause remediation. Maintain thorough documentation, adhere to change control processes, and support regulatory, cybersecurity, and data protection compliance. Collaborate with Product Managers, Analysts, Engineers, and cross-functional teams to enhance BI and data platform capabilities. Stay current with industry trends and participate in relevant training, conferences, and professional development programs. Participate in Credit Union training and development programs. Perform additional responsibilities as assigned. Ensure compliance with federal and state laws and regulations and UNFCU's Code of Ethics & Business Conduct. What we're seeking Bachelor's degree in Engineering or Computer Science 6 years of experience in reports and data warehouse development 5 years software development experience on Microsoft BI Platform including MS SQL Server 4 years of experience in DB Development (OLTP) using MS SQL 2 years of experience in building Data Marts using dimensional models 2 years of experience in building Dashboards and KPI visualization on Power BI and/or Tableau Strong reporting and data warehouse development skills on issues that are complex and evaluative in nature where troubleshooting may call for referencing an advanced knowledge base Large data migration experience Hands on experience using Oracle What makes you stand out Maintaining code/scripts in TFS for multiple environments Cloud technology like Microsoft Azure, MS Power BI and Microsoft Fabric. DBA activities like database backup and restore. Data extraction using API Handling data in XML Who we are UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture. UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws.
United Nations Federal Credit Union
Long Island City, New York
Why join this team Develop robust Business Intelligence Solutions and gather insights from data by leveraging BI tools like Tableau or Power BI. Demonstrate some working knowledge with data warehouse and display excellent communication skills to be comfortable enough to interact with business areas to gather requirements and deliver BI solutions. This position is expected to be hybrid. NYC Salary Range - $105,000-$145,000 annually; compensation is commensurate to geographic location. What you'll do Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. Design and develop dashboards and KPIs in Tableau/Power BI and telling a story based on insights from data. Communicate and work closely with team members including Analysts, Product Managers, and business users to gather requirements, troubleshoot, modify, and enhance existing BI assets. Verify accuracy of data in dashboards, reports, data extracts and data warehouse. Resolve data quality issues, dashboard performance issues, and database performance issues. Evaluate, design, propose, and secure approval for all design and implementation. Work with multiple environments for development, testing, and deploying in production. Develop, implement, and maintain change control and testing processes for modifications to databases. Follow the organization's data protection and network securities and antivirus policies. Stay abreast of industry trends, and attend training, conferences, and seminars according to organization's business requirements. Participate in Credit Union training and development programs. Perform additional responsibilities as assigned. Ensure compliance with federal and state laws and regulations and UNFCU's Code of Ethics & Business Conduct. What we're seeking Bachelor's degree in Engineering or Computer Science Minimum 4 years of experience in developing dashboards Expertise in developing on Industry popular BI Platform like Tableau and Power BI Reporting and data warehouse development Hands on experience using Relational Databases like Microsoft SQL Server Knowledge of financial/banking industry Strong analytical ability/problem solving skills Ability to work independently and within a team environment to complete assigned projects in a timely manner Strong interpersonal, verbal and written communication skills Able to multi-task, taking on several initiatives at once What makes you stand out Certification in Tableau or Power BI is preferable. Portfolio of dashboards in Tableau or Power BI is preferable. Strong communication skills Strong ability to take initiative and being proactive Who we are UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture. UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws.
08/04/2026
Full time
Why join this team Develop robust Business Intelligence Solutions and gather insights from data by leveraging BI tools like Tableau or Power BI. Demonstrate some working knowledge with data warehouse and display excellent communication skills to be comfortable enough to interact with business areas to gather requirements and deliver BI solutions. This position is expected to be hybrid. NYC Salary Range - $105,000-$145,000 annually; compensation is commensurate to geographic location. What you'll do Regardless of seniority or role, uphold UNFCU's mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors. Design and develop dashboards and KPIs in Tableau/Power BI and telling a story based on insights from data. Communicate and work closely with team members including Analysts, Product Managers, and business users to gather requirements, troubleshoot, modify, and enhance existing BI assets. Verify accuracy of data in dashboards, reports, data extracts and data warehouse. Resolve data quality issues, dashboard performance issues, and database performance issues. Evaluate, design, propose, and secure approval for all design and implementation. Work with multiple environments for development, testing, and deploying in production. Develop, implement, and maintain change control and testing processes for modifications to databases. Follow the organization's data protection and network securities and antivirus policies. Stay abreast of industry trends, and attend training, conferences, and seminars according to organization's business requirements. Participate in Credit Union training and development programs. Perform additional responsibilities as assigned. Ensure compliance with federal and state laws and regulations and UNFCU's Code of Ethics & Business Conduct. What we're seeking Bachelor's degree in Engineering or Computer Science Minimum 4 years of experience in developing dashboards Expertise in developing on Industry popular BI Platform like Tableau and Power BI Reporting and data warehouse development Hands on experience using Relational Databases like Microsoft SQL Server Knowledge of financial/banking industry Strong analytical ability/problem solving skills Ability to work independently and within a team environment to complete assigned projects in a timely manner Strong interpersonal, verbal and written communication skills Able to multi-task, taking on several initiatives at once What makes you stand out Certification in Tableau or Power BI is preferable. Portfolio of dashboards in Tableau or Power BI is preferable. Strong communication skills Strong ability to take initiative and being proactive Who we are UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture. UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws.
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB DUTIES - ESSENTIAL FUNCTIONS The Software Systems Engineer is a senior-level engineering position that will provide technical oversight and expertise on high level design and development of software, hardware and firmware systems. This includes overseeing projects from conception to completion, ensuring quality control and industry standards are enforced across all projects, while providing peer reviews and technical guidance as needed. An ideal Senior Software System Engineering candidate will be able to demonstrate the following: Deep understanding of Agile development projects with extensive experience in various programming languages (e.g. Python, C#, C++, Linux, Java), network architectures (e.g. TCP/IP, UDP), databases (e.g. SQL/NoSQL) and have a strong knowledge of operating systems, cloud platforms, and artificial intelligence. Familiarity with telemetry standards (e.g. IRIG 106), open-source software frameworks (e.g. Open MCT), aircraft and ground instrumentation systems, real-time data processing and cybersecurity. Communication excellence: Ability to communicate both verbally and in writing to effectively convey complex technical information to diverse audiences including vendors, subcontractors, customers, engineering teams, non-technical stakeholders and JT4 leadership. The Senior Software System Engineer will be responsible for the following functions: Technical Expertise: Evaluate current development designs and approaches to ensure technical specifications and requirements are being met. Ensure all development projects adhere to industry, quality, and security standards. Provide innovative and cost-effective engineering methodologies and practices to various development teams. Engineering Exchange: Facilitate and lead collaborative discussions with the customer and technical staff to include JT4 Technical exchanges and working groups. Participate in relevant engineering conferences such as ITEA and ITC. Coordinate, implement and oversee cross utilization of various technical expertise across the JT4 Enterprise. Act as a subject management expert resource on complex software and hardware development Project Management: Assist IPT project manager on overseeing multiple development projects simultaneously with duties including but not limited to: identifying potential risks, evaluating timelines and resources and ensuring all technical requirements are met. Team Leadership: Provide technical mentorship, training and guidance to technical staff and assist in resolving engineering challenges. Develop and apply advanced methods, theories, and research techniques in the investigation and solution of complex system design projects. Procurement: Support procurement activities for various projects as needed to include drafting of statements of work, vendor evaluations, as well as subcontract development and monitoring. Reporting and Analysis: Monitor key performance indicators and metrics and generate monthly performance reports that identify high performance as well as any areas needing improvement. Prepare and deliver technical engineering study-based papers. Innovation and Development: Stay up to date on emerging technologies and identify opportunities to incorporate new advancements into projects. Perform other job-related duties, as required. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE One of the following education requirements must be met for this position: A bachelor's degree in an associated discipline and a minimum of 14 years of related experience A master's degree in an associated discipline and a minimum of 10 years of experience A PhD in an associated discipline and a minimum of eight (8) years of experience In addition, a Computer Scientist V must possess the following qualifications: Demonstrated expertise with computer-based systems and applications Senior-level programing skills in languages used for job-specific programming tasks Senior-level expertise in the application of industry standard hardware and software design and documentation techniques Extensive knowledge of systems engineering and software development lifecycles Excellent verbal and written communication skills Excellent planning/organizational skills Ability to work under deadlines Must possess a valid, state issued driver's license Must be able to obtain and maintain security clearance Must be a U.S. citizen SALARY The expected salary range for this position is $140,000 to $190,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Work is performed in a typical office environment with no unusual hazards. Occasional lifting (up to 20 pounds), constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, and constant mental alertness are required. Travel to remote company work locations may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JSD12, A1412TW
08/04/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB DUTIES - ESSENTIAL FUNCTIONS The Software Systems Engineer is a senior-level engineering position that will provide technical oversight and expertise on high level design and development of software, hardware and firmware systems. This includes overseeing projects from conception to completion, ensuring quality control and industry standards are enforced across all projects, while providing peer reviews and technical guidance as needed. An ideal Senior Software System Engineering candidate will be able to demonstrate the following: Deep understanding of Agile development projects with extensive experience in various programming languages (e.g. Python, C#, C++, Linux, Java), network architectures (e.g. TCP/IP, UDP), databases (e.g. SQL/NoSQL) and have a strong knowledge of operating systems, cloud platforms, and artificial intelligence. Familiarity with telemetry standards (e.g. IRIG 106), open-source software frameworks (e.g. Open MCT), aircraft and ground instrumentation systems, real-time data processing and cybersecurity. Communication excellence: Ability to communicate both verbally and in writing to effectively convey complex technical information to diverse audiences including vendors, subcontractors, customers, engineering teams, non-technical stakeholders and JT4 leadership. The Senior Software System Engineer will be responsible for the following functions: Technical Expertise: Evaluate current development designs and approaches to ensure technical specifications and requirements are being met. Ensure all development projects adhere to industry, quality, and security standards. Provide innovative and cost-effective engineering methodologies and practices to various development teams. Engineering Exchange: Facilitate and lead collaborative discussions with the customer and technical staff to include JT4 Technical exchanges and working groups. Participate in relevant engineering conferences such as ITEA and ITC. Coordinate, implement and oversee cross utilization of various technical expertise across the JT4 Enterprise. Act as a subject management expert resource on complex software and hardware development Project Management: Assist IPT project manager on overseeing multiple development projects simultaneously with duties including but not limited to: identifying potential risks, evaluating timelines and resources and ensuring all technical requirements are met. Team Leadership: Provide technical mentorship, training and guidance to technical staff and assist in resolving engineering challenges. Develop and apply advanced methods, theories, and research techniques in the investigation and solution of complex system design projects. Procurement: Support procurement activities for various projects as needed to include drafting of statements of work, vendor evaluations, as well as subcontract development and monitoring. Reporting and Analysis: Monitor key performance indicators and metrics and generate monthly performance reports that identify high performance as well as any areas needing improvement. Prepare and deliver technical engineering study-based papers. Innovation and Development: Stay up to date on emerging technologies and identify opportunities to incorporate new advancements into projects. Perform other job-related duties, as required. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE One of the following education requirements must be met for this position: A bachelor's degree in an associated discipline and a minimum of 14 years of related experience A master's degree in an associated discipline and a minimum of 10 years of experience A PhD in an associated discipline and a minimum of eight (8) years of experience In addition, a Computer Scientist V must possess the following qualifications: Demonstrated expertise with computer-based systems and applications Senior-level programing skills in languages used for job-specific programming tasks Senior-level expertise in the application of industry standard hardware and software design and documentation techniques Extensive knowledge of systems engineering and software development lifecycles Excellent verbal and written communication skills Excellent planning/organizational skills Ability to work under deadlines Must possess a valid, state issued driver's license Must be able to obtain and maintain security clearance Must be a U.S. citizen SALARY The expected salary range for this position is $140,000 to $190,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Work is performed in a typical office environment with no unusual hazards. Occasional lifting (up to 20 pounds), constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, and constant mental alertness are required. Travel to remote company work locations may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JSD12, A1412TW
Productivity & Collaboration Manager- Digital Workplace THIS ROLE IS ONSITE IN MIAMI, FLORIDA We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future We are looking for a dynamic and experienced Productivity & Collaboration Manager to own the strategy, adoption, and evolution of our digital workplace ecosystem. This role sits at the intersection of IT, communications, and business engagement - making it ideal for someone who is as comfortable presenting a product roadmap to senior leadership as they are evaluating a new collaboration platform. You will serve as the internal champion for our collaboration portfolio - including Microsoft 365, Box, Slack, and our Cisco-powered audiovisual environment - driving meaningful adoption across the organization while ensuring these tools deliver measurable business value. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Design and own the enterprise-wide collaboration strategy, aligning platform capabilities with business goals and workforce needs. Serve as the product owner for Microsoft 365 (Teams, SharePoint, OneDrive, Exchange, and related apps), Box, and Slack - managing roadmaps, feature rollouts, and lifecycle planning. Evaluate emerging tools and features, making informed recommendations on adoption, consolidation, or retirement of platforms. Partner with IT, HR, Legal, and business units to ensure collaboration tools meet compliance, security, and usability requirements. Monitor platform usage, licensing, and capacity to optimize spend and inform strategic decisions. Lead the organization's transition to a Cisco-based AV environment, serving as the primary business and technical liaison across stakeholders, vendors, and integrators throughout the implementation. Manage AV service vendors and systems integrators, including contract oversight, performance management, and escalation resolution. Lead the team responsible for monitoring usage, health, and capacity of the AV and video conferencing infrastructure across all locations. Identify and champion opportunities to improve and enhance audio/video conferencing services, from room system standardization to user experience improvements. Oversee the design, deployment, and ongoing optimization of conference room technology in collaboration with facilities and IT teams. Establish and maintain AV service standards, runbooks, and escalation procedures to ensure consistent, high-quality meeting experiences. Requirements A Bachelor's degree in Business, Information Systems, or related degree is required. 7+ years of experience in IT, with a strong focus on collaboration platforms, digital workplace, or productivity technologies. Demonstrated experience managing Microsoft 365 at an enterprise scale, including Teams, SharePoint, Exchange, and OneDrive. Hands-on experience with Box and Slack in an enterprise environment, including administration, governance, and adoption programs. Experience with enterprise AV environments, including conference room technology, video conferencing platforms, and AV/IT integration - Cisco Webex or Cisco room systems experience strongly preferred. Proven track record managing external vendors, integrators, and service providers. Experience developing internal communications, adoption campaigns, or product marketing content - the ability to "sell" technology to a non-technical audience is essential. Strong project management skills with experience leading cross-functional initiatives. Skills & Competencies Strategic thinking - able to connect platform capabilities to broader business outcomes. Executive communication - comfortable presenting to and influencing senior leadership. Stakeholder management - skilled at navigating competing priorities across business units. Vendor & contract management - experienced holding external partners accountable. Data-driven decision making - uses adoption and usage metrics to guide strategy. Servant leadership - leads teams with clarity, empathy, and accountability. Customer-first mindset - treats internal users as customers whose experience matter. Physical & Office/Site Presence Requirements: This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time, with or without notice. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
08/04/2026
Full time
Productivity & Collaboration Manager- Digital Workplace THIS ROLE IS ONSITE IN MIAMI, FLORIDA We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500 company and consistently ranked among the top homebuilders in the United States. Join a Company that Empowers you to Build your Future We are looking for a dynamic and experienced Productivity & Collaboration Manager to own the strategy, adoption, and evolution of our digital workplace ecosystem. This role sits at the intersection of IT, communications, and business engagement - making it ideal for someone who is as comfortable presenting a product roadmap to senior leadership as they are evaluating a new collaboration platform. You will serve as the internal champion for our collaboration portfolio - including Microsoft 365, Box, Slack, and our Cisco-powered audiovisual environment - driving meaningful adoption across the organization while ensuring these tools deliver measurable business value. A career with purpose. A career built on making dreams come true. A career built on building zero defect homes, cost management, and adherence to schedules. Your Responsibilities on the Team Design and own the enterprise-wide collaboration strategy, aligning platform capabilities with business goals and workforce needs. Serve as the product owner for Microsoft 365 (Teams, SharePoint, OneDrive, Exchange, and related apps), Box, and Slack - managing roadmaps, feature rollouts, and lifecycle planning. Evaluate emerging tools and features, making informed recommendations on adoption, consolidation, or retirement of platforms. Partner with IT, HR, Legal, and business units to ensure collaboration tools meet compliance, security, and usability requirements. Monitor platform usage, licensing, and capacity to optimize spend and inform strategic decisions. Lead the organization's transition to a Cisco-based AV environment, serving as the primary business and technical liaison across stakeholders, vendors, and integrators throughout the implementation. Manage AV service vendors and systems integrators, including contract oversight, performance management, and escalation resolution. Lead the team responsible for monitoring usage, health, and capacity of the AV and video conferencing infrastructure across all locations. Identify and champion opportunities to improve and enhance audio/video conferencing services, from room system standardization to user experience improvements. Oversee the design, deployment, and ongoing optimization of conference room technology in collaboration with facilities and IT teams. Establish and maintain AV service standards, runbooks, and escalation procedures to ensure consistent, high-quality meeting experiences. Requirements A Bachelor's degree in Business, Information Systems, or related degree is required. 7+ years of experience in IT, with a strong focus on collaboration platforms, digital workplace, or productivity technologies. Demonstrated experience managing Microsoft 365 at an enterprise scale, including Teams, SharePoint, Exchange, and OneDrive. Hands-on experience with Box and Slack in an enterprise environment, including administration, governance, and adoption programs. Experience with enterprise AV environments, including conference room technology, video conferencing platforms, and AV/IT integration - Cisco Webex or Cisco room systems experience strongly preferred. Proven track record managing external vendors, integrators, and service providers. Experience developing internal communications, adoption campaigns, or product marketing content - the ability to "sell" technology to a non-technical audience is essential. Strong project management skills with experience leading cross-functional initiatives. Skills & Competencies Strategic thinking - able to connect platform capabilities to broader business outcomes. Executive communication - comfortable presenting to and influencing senior leadership. Stakeholder management - skilled at navigating competing priorities across business units. Vendor & contract management - experienced holding external partners accountable. Data-driven decision making - uses adoption and usage metrics to guide strategy. Servant leadership - leads teams with clarity, empathy, and accountability. Customer-first mindset - treats internal users as customers whose experience matter. Physical & Office/Site Presence Requirements: This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time, with or without notice. Life at Lennar At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview LinkedIn for the latest job opportunities. Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
Position summary The Senior Solutions Architect in Legal Business Consulting will serve as a senior leader and trusted advisor, bridging the gap between client business needs, legal practice demands, and advanced technology solutions. This role combines the expertise of a solutions architect, sales engineer, and business transformation strategist, with a strong grounding in litigation support and corporate legal projects. The successful candidate will lead initiatives that transform how litigation and corporate legal departments leverage technology for efficiency, compliance, and strategic outcomes. They will not only design and deliver sophisticated solutions but also facilitate client workshops, lead global training programs, capture and integrate client feedback, and support business development through technical sales enablement. With 7-10 years of experience in consulting, legal technology, or adjacent industries-and a proven record in litigation support, corporate legal operations, and technology-enabled process transformation-this individual will drive high-impact outcomes for both clients and the firm. Job duties and responsibilities Client Engagement & Strategic Advisory Act as a senior advisor to litigation and corporate legal teams, aligning business challenges with practical, technology-enabled solutions. Lead client-facing workshops on AI, litigation management, matter lifecycle optimization, e-discovery, CLM, and legal operations strategy. Serve as a facilitator of client feedback loops, ensuring insights from litigation and corporate legal users inform product design and service delivery. Support business development efforts as a sales engineer, demonstrating solution capabilities for litigation support, regulatory risk, and transactional efficiency. Product Enablement, Demonstration & Training Design and deliver advanced, tailored demonstrations of legal technology platforms-including litigation management tools, CLM systems, e-discovery platforms, and AI-enabled applications. Lead global training initiatives for attorneys, litigation support staff, and corporate legal professionals. Partner with product vendors to refine offerings based on litigation and corporate law client requirements. Process Mapping & Business Transformation Collaborate with client legal departments and law firm practice groups to map and optimize litigation workflows, corporate contracting processes, and matter management systems. Apply expertise in process mapping methodologies to design scalable, repeatable solutions for corporate and litigation functions. Develop best practice frameworks for e-discovery readiness, contract lifecycle optimization, and corporate governance compliance. Project Leadership & Delivery Oversee complex, multi-workstream engagements across litigation and corporate legal projects. Provide leadership to cross-functional project teams, including Analysts, Architects, and Managers. Deliver executive-level communications and updates to senior client stakeholders, including GCs, CLOs, and litigation department heads. AI and Technology Drive implementation of AI and GenAI platforms tailored to litigation and corporate legal use cases. Identify opportunities for AI-assisted litigation strategy, workflow automation, and corporate transaction support. Operational Excellence & Team Leadership Contribute to continuous improvement of team methodologies, playbooks, and delivery frameworks. Mentor junior team members and foster a culture of , collaboration, and legal domain excellence. Represent the firm as a thought leader at client events, industry conferences, and forums on legal technology in litigation and corporate practice. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: JD Preferred. Bachelor's degree in Business, Computer Science, Industrial Engineering, Data Analysis, or related field required. Advanced degree or certifications (e.g., PMP, Lean Six Sigma, AI/ML, e-discovery certifications, IACCM for CLM) strongly preferred. Experience: 7-10 years of professional experience in consulting, legal technology, or business transformation roles. Significant experience delivering litigation technology solutions (e-discovery, case/matter management, analytics) and corporate legal technology solutions (CLM, governance, compliance). Demonstrated expertise in sales engineering, client training, process mapping, and leadership. Track record of implementing and scaling AI, CLM, and legal operations technology platforms. Skills: Exceptional written, verbal, and presentation skills; comfortable engaging with executive and attorney audiences. Deep knowledge of litigation workflows, corporate contracting processes, and legal operations best practices. Expertise in workshop facilitation, client engagement, and global training delivery. Strong analytical, project management, and leadership capabilities. Demonstrate adaptability and resilience in a fast-paced and dynamic work environment, maintaining composure under pressure and effectively responding to change, including during high-volume and unusual events. Exercise independent judgment and discretion in complex decision-making, adapting to changing work situations and shifting priorities. Ability to self-manage tasks and deadlines in a remote or hybrid work environment, ensuring productivity and responsiveness without direct oversight. Think intensely and analyze complex situations, requiring sustained mental effort and concentration. Learn and navigate complex, technical legal technology platforms and tools, including those powered by advanced analytics or AI, in support of solution delivery. Ability to synthesize complex project information and produce written documentation, including client-facing status updates and reports. Maintain confidentiality and appropriately handle sensitive legal and client data. Additional information Supervisory responsibilities: May lead cross-functional teams and provide mentorship to junior staff. Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to communicate effectively. Ability to maintain attention to detail while analyzing complex information, managing multiple priorities, and applying sound judgment to decisions. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Travel for meetings and training as required. Ability to work extended hours as required to meet project, client, or business needs. Working conditions Required to work in the office a minimum of 4 days per week; may occasionally require extended hours. May occasionally be required to work hours in excess of the normal schedule in response to urgent or time-sensitive project demands. Pay ranges This represents the presently anticipated pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh, Miami, Dallas, Houston, Atlanta:$154,000 - $173,000 Chicago, Philadelphia:$164,500 - $185,000 Princeton, NJ; Washington, DC:$175,000 - $197,000 Employee benefits overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
08/04/2026
Full time
Position summary The Senior Solutions Architect in Legal Business Consulting will serve as a senior leader and trusted advisor, bridging the gap between client business needs, legal practice demands, and advanced technology solutions. This role combines the expertise of a solutions architect, sales engineer, and business transformation strategist, with a strong grounding in litigation support and corporate legal projects. The successful candidate will lead initiatives that transform how litigation and corporate legal departments leverage technology for efficiency, compliance, and strategic outcomes. They will not only design and deliver sophisticated solutions but also facilitate client workshops, lead global training programs, capture and integrate client feedback, and support business development through technical sales enablement. With 7-10 years of experience in consulting, legal technology, or adjacent industries-and a proven record in litigation support, corporate legal operations, and technology-enabled process transformation-this individual will drive high-impact outcomes for both clients and the firm. Job duties and responsibilities Client Engagement & Strategic Advisory Act as a senior advisor to litigation and corporate legal teams, aligning business challenges with practical, technology-enabled solutions. Lead client-facing workshops on AI, litigation management, matter lifecycle optimization, e-discovery, CLM, and legal operations strategy. Serve as a facilitator of client feedback loops, ensuring insights from litigation and corporate legal users inform product design and service delivery. Support business development efforts as a sales engineer, demonstrating solution capabilities for litigation support, regulatory risk, and transactional efficiency. Product Enablement, Demonstration & Training Design and deliver advanced, tailored demonstrations of legal technology platforms-including litigation management tools, CLM systems, e-discovery platforms, and AI-enabled applications. Lead global training initiatives for attorneys, litigation support staff, and corporate legal professionals. Partner with product vendors to refine offerings based on litigation and corporate law client requirements. Process Mapping & Business Transformation Collaborate with client legal departments and law firm practice groups to map and optimize litigation workflows, corporate contracting processes, and matter management systems. Apply expertise in process mapping methodologies to design scalable, repeatable solutions for corporate and litigation functions. Develop best practice frameworks for e-discovery readiness, contract lifecycle optimization, and corporate governance compliance. Project Leadership & Delivery Oversee complex, multi-workstream engagements across litigation and corporate legal projects. Provide leadership to cross-functional project teams, including Analysts, Architects, and Managers. Deliver executive-level communications and updates to senior client stakeholders, including GCs, CLOs, and litigation department heads. AI and Technology Drive implementation of AI and GenAI platforms tailored to litigation and corporate legal use cases. Identify opportunities for AI-assisted litigation strategy, workflow automation, and corporate transaction support. Operational Excellence & Team Leadership Contribute to continuous improvement of team methodologies, playbooks, and delivery frameworks. Mentor junior team members and foster a culture of , collaboration, and legal domain excellence. Represent the firm as a thought leader at client events, industry conferences, and forums on legal technology in litigation and corporate practice. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: JD Preferred. Bachelor's degree in Business, Computer Science, Industrial Engineering, Data Analysis, or related field required. Advanced degree or certifications (e.g., PMP, Lean Six Sigma, AI/ML, e-discovery certifications, IACCM for CLM) strongly preferred. Experience: 7-10 years of professional experience in consulting, legal technology, or business transformation roles. Significant experience delivering litigation technology solutions (e-discovery, case/matter management, analytics) and corporate legal technology solutions (CLM, governance, compliance). Demonstrated expertise in sales engineering, client training, process mapping, and leadership. Track record of implementing and scaling AI, CLM, and legal operations technology platforms. Skills: Exceptional written, verbal, and presentation skills; comfortable engaging with executive and attorney audiences. Deep knowledge of litigation workflows, corporate contracting processes, and legal operations best practices. Expertise in workshop facilitation, client engagement, and global training delivery. Strong analytical, project management, and leadership capabilities. Demonstrate adaptability and resilience in a fast-paced and dynamic work environment, maintaining composure under pressure and effectively responding to change, including during high-volume and unusual events. Exercise independent judgment and discretion in complex decision-making, adapting to changing work situations and shifting priorities. Ability to self-manage tasks and deadlines in a remote or hybrid work environment, ensuring productivity and responsiveness without direct oversight. Think intensely and analyze complex situations, requiring sustained mental effort and concentration. Learn and navigate complex, technical legal technology platforms and tools, including those powered by advanced analytics or AI, in support of solution delivery. Ability to synthesize complex project information and produce written documentation, including client-facing status updates and reports. Maintain confidentiality and appropriately handle sensitive legal and client data. Additional information Supervisory responsibilities: May lead cross-functional teams and provide mentorship to junior staff. Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to communicate effectively. Ability to maintain attention to detail while analyzing complex information, managing multiple priorities, and applying sound judgment to decisions. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Travel for meetings and training as required. Ability to work extended hours as required to meet project, client, or business needs. Working conditions Required to work in the office a minimum of 4 days per week; may occasionally require extended hours. May occasionally be required to work hours in excess of the normal schedule in response to urgent or time-sensitive project demands. Pay ranges This represents the presently anticipated pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh, Miami, Dallas, Houston, Atlanta:$154,000 - $173,000 Chicago, Philadelphia:$164,500 - $185,000 Princeton, NJ; Washington, DC:$175,000 - $197,000 Employee benefits overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
Job Description Job Description IT Manager IT Manager (Full-Time In-Office Operations/Technology) Location: Ogden, Utah Department: Operations Reports To: Executive Director Employment Type: Full-Time / Salaried (Exempt) Compensation Range: $90,000-$130,000+ DOE About the Role We are seeking a proactive, solutions-oriented Information Technology Manager to lead and support the technology and facility operations of our fast-growing personal injury law firm. This role is responsible for overseeing the firm's day-to-day IT infrastructure, systems, security, user support, and facility coordination while managing one in-house IT Specialist. The IT Manager will play a critical role in ensuring our attorneys, case managers, and operational teams have reliable, secure, and efficient technology systems that support a high-performance environment. This individual will oversee everything from network infrastructure and workstation deployment to user access management, VoIP systems, cybersecurity practices, vendor coordination, and office operational support. This is a hands-on leadership role for someone who enjoys both technical execution and operational problem-solving in a fast-paced professional environment. What Success Looks Like Technology issues are resolved quickly with minimal disruption to operations New employees are fully provisioned and operational on Day One Network, phone, and cloud systems remain stable, secure, and scalable Security best practices and access controls are consistently maintained Employees receive responsive, professional technical support Facility-related issues are addressed promptly with appropriate follow-through and escalation IT projects and operational improvements are implemented proactively Firm leadership has confidence in the reliability and direction of the firm's technology and office infrastructure Key Responsibilities IT Operations & Infrastructure Oversee and maintain the firm's IT infrastructure, including networks, firewalls, switches, wireless systems, file systems, and internet connectivity Manage desktop and laptop environments in a Windows-based ecosystem Maintain and support printers, peripherals, conference room technology, and office hardware Monitor system performance, uptime, backups, and security protocols Coordinate hardware procurement, inventory management, and device lifecycle planning User Support & Help Desk Oversight Supervise and support the IT Specialist in daily help desk operations Escalate and resolve complex technical issues across hardware, software, and cloud systems Ensure timely ticket response and resolution standards are maintained Develop and improve internal IT support procedures and documentation Employee Onboarding & Access Management Manage all technology onboarding and offboarding processes Configure and maintain user accounts, permissions, MFA, email access, and software provisioning Ensure secure and efficient access management across all platforms and systems Coordinate workstation setup and deployment for new hires and office moves Phones, Security & Cloud Systems Manage the firm's VoIP phone systems and vendor relationships Oversee cybersecurity practices, software patching, endpoint protection, and access controls Maintain cloud-based systems and integrations across the organization Evaluate and recommend technology improvements, software solutions, and operational efficiencies Facilities & Office Operations Support Serve as the primary point of contact for facility-related issues, maintenance requests, and office operational needs Coordinate with property management, vendors, contractors, and building services to ensure timely issue resolution Monitor and manage response times for facility-related concerns, ensuring appropriate escalation and follow-through Support office expansion projects, workstation moves, and workspace planning initiatives Assist in maintaining a safe, functional, and organized office environment Coordinate building access, security systems, and related operational infrastructure as needed Leadership & Strategic Support Supervise, mentor, and develop the IT Specialist Partner with Operations and firm leadership on technology planning, office operations, and growth initiatives Manage IT vendors, service providers, facility contacts, and external consultants Assist with office expansions, infrastructure scaling, and operational improvement projects as the firm grows Required Technical Skills & Experience Strong experience supporting Windows desktop and laptop environments Working knowledge of networking, firewalls, switches, wireless infrastructure, and VoIP systems Experience with Microsoft 365, Azure/Exchange environments, and cloud-based platforms Understanding of cybersecurity principles, endpoint protection, backups, and access controls Experience managing user provisioning, permissions, and identity management Ability to troubleshoot both hardware and software issues independently Experience supporting and scaling technology in a professional office environment preferred Preferred Systems & Platforms Experience with systems similar to the following is strongly preferred: Microsoft 365 / Exchange / Azure Airtable Dropbox Adobe ShareFile Teams / Zoom Windows environments VoIP phone systems Network/firewall administration Leadership & Soft Skills Strong problem-solving and troubleshooting ability Calm and professional under pressure Excellent communication and customer service mindset Highly organized with strong attention to detail Ability to prioritize effectively in a fast-paced environment Self-starter who proactively identifies issues and solutions Strong ownership mentality and accountability Education & Experience Bachelor's degree in Information Technology, Computer Science, or related field preferred 3-7+ years of progressive IT support, systems administration, or IT operations experience preferred Prior experience leading or mentoring team members preferred Experience in a law firm or professional services environment is a plus Schedule & Work Environment Monday-Friday In-office position based in Ogden, Utah Occasional after-hours support for outages, system updates, or urgent operational needs may be required Why Lowe Law Group? At Lowe Law Group, we are building a high-performance, growth-oriented environment focused on making a meaningful impact for our clients and team members alike. We value accountability, collaboration, innovation, and people who are eager to continuously improve. As our firm continues to grow, technology and operational infrastructure play a critical role in supporting our teams, protecting our systems, and creating operational excellence. This role offers the opportunity to help shape and scale the operational backbone of a rapidly expanding organization. Compensation details: 00 Hourly Wage PI35efed2d0e2a-6470
08/04/2026
Full time
Job Description Job Description IT Manager IT Manager (Full-Time In-Office Operations/Technology) Location: Ogden, Utah Department: Operations Reports To: Executive Director Employment Type: Full-Time / Salaried (Exempt) Compensation Range: $90,000-$130,000+ DOE About the Role We are seeking a proactive, solutions-oriented Information Technology Manager to lead and support the technology and facility operations of our fast-growing personal injury law firm. This role is responsible for overseeing the firm's day-to-day IT infrastructure, systems, security, user support, and facility coordination while managing one in-house IT Specialist. The IT Manager will play a critical role in ensuring our attorneys, case managers, and operational teams have reliable, secure, and efficient technology systems that support a high-performance environment. This individual will oversee everything from network infrastructure and workstation deployment to user access management, VoIP systems, cybersecurity practices, vendor coordination, and office operational support. This is a hands-on leadership role for someone who enjoys both technical execution and operational problem-solving in a fast-paced professional environment. What Success Looks Like Technology issues are resolved quickly with minimal disruption to operations New employees are fully provisioned and operational on Day One Network, phone, and cloud systems remain stable, secure, and scalable Security best practices and access controls are consistently maintained Employees receive responsive, professional technical support Facility-related issues are addressed promptly with appropriate follow-through and escalation IT projects and operational improvements are implemented proactively Firm leadership has confidence in the reliability and direction of the firm's technology and office infrastructure Key Responsibilities IT Operations & Infrastructure Oversee and maintain the firm's IT infrastructure, including networks, firewalls, switches, wireless systems, file systems, and internet connectivity Manage desktop and laptop environments in a Windows-based ecosystem Maintain and support printers, peripherals, conference room technology, and office hardware Monitor system performance, uptime, backups, and security protocols Coordinate hardware procurement, inventory management, and device lifecycle planning User Support & Help Desk Oversight Supervise and support the IT Specialist in daily help desk operations Escalate and resolve complex technical issues across hardware, software, and cloud systems Ensure timely ticket response and resolution standards are maintained Develop and improve internal IT support procedures and documentation Employee Onboarding & Access Management Manage all technology onboarding and offboarding processes Configure and maintain user accounts, permissions, MFA, email access, and software provisioning Ensure secure and efficient access management across all platforms and systems Coordinate workstation setup and deployment for new hires and office moves Phones, Security & Cloud Systems Manage the firm's VoIP phone systems and vendor relationships Oversee cybersecurity practices, software patching, endpoint protection, and access controls Maintain cloud-based systems and integrations across the organization Evaluate and recommend technology improvements, software solutions, and operational efficiencies Facilities & Office Operations Support Serve as the primary point of contact for facility-related issues, maintenance requests, and office operational needs Coordinate with property management, vendors, contractors, and building services to ensure timely issue resolution Monitor and manage response times for facility-related concerns, ensuring appropriate escalation and follow-through Support office expansion projects, workstation moves, and workspace planning initiatives Assist in maintaining a safe, functional, and organized office environment Coordinate building access, security systems, and related operational infrastructure as needed Leadership & Strategic Support Supervise, mentor, and develop the IT Specialist Partner with Operations and firm leadership on technology planning, office operations, and growth initiatives Manage IT vendors, service providers, facility contacts, and external consultants Assist with office expansions, infrastructure scaling, and operational improvement projects as the firm grows Required Technical Skills & Experience Strong experience supporting Windows desktop and laptop environments Working knowledge of networking, firewalls, switches, wireless infrastructure, and VoIP systems Experience with Microsoft 365, Azure/Exchange environments, and cloud-based platforms Understanding of cybersecurity principles, endpoint protection, backups, and access controls Experience managing user provisioning, permissions, and identity management Ability to troubleshoot both hardware and software issues independently Experience supporting and scaling technology in a professional office environment preferred Preferred Systems & Platforms Experience with systems similar to the following is strongly preferred: Microsoft 365 / Exchange / Azure Airtable Dropbox Adobe ShareFile Teams / Zoom Windows environments VoIP phone systems Network/firewall administration Leadership & Soft Skills Strong problem-solving and troubleshooting ability Calm and professional under pressure Excellent communication and customer service mindset Highly organized with strong attention to detail Ability to prioritize effectively in a fast-paced environment Self-starter who proactively identifies issues and solutions Strong ownership mentality and accountability Education & Experience Bachelor's degree in Information Technology, Computer Science, or related field preferred 3-7+ years of progressive IT support, systems administration, or IT operations experience preferred Prior experience leading or mentoring team members preferred Experience in a law firm or professional services environment is a plus Schedule & Work Environment Monday-Friday In-office position based in Ogden, Utah Occasional after-hours support for outages, system updates, or urgent operational needs may be required Why Lowe Law Group? At Lowe Law Group, we are building a high-performance, growth-oriented environment focused on making a meaningful impact for our clients and team members alike. We value accountability, collaboration, innovation, and people who are eager to continuously improve. As our firm continues to grow, technology and operational infrastructure play a critical role in supporting our teams, protecting our systems, and creating operational excellence. This role offers the opportunity to help shape and scale the operational backbone of a rapidly expanding organization. Compensation details: 00 Hourly Wage PI35efed2d0e2a-6470
Business Development Manager - Medical iCIMS Job ID # of Openings 1 Job Family Business, Sales and Marketing Workplace Type Remote Overview Trinseo is a different kind of global materials company - at the intersection of people, technology, and customers. We are a world leader in the production of plastics and latex binders. Our culture is built on passion and innovation. A career at Trinseo presents a unique opportunity to work in a highly collaborative environment. Helping customers solve their most complex material challenges is the reason we come to work each day. We are seeking innovative thinkers - ready to tackle any challenge and passionate about delivering value. As a global materials solutions provider focused on delivering innovative and sustainable solutions to our customers, we need people to feel respected and included so they can be more creative, innovative, and successful. We strive to create workplaces that reflect all communities and customers we serve and where everyone feels empowered to bring their full, authentic selves to work. That's why we're fully committed to inclusion across race, gender, age, religion, identity, and experience to drive us forward every day. Overview (Scope of Role)The Business Development Manager - Medical role is responsible for identifying, positioning and developing new high value opportunities in the Medical market. Collaborating with both established and start-up brand owners and customers, the main objective of this role is to create a continuous pipeline of projects in the Medical market for sustainable and profitable growth by working with key or developmental Brand owners / OEM customers (established and start-up companies). As a Business Development Manager - Medical, he/she searches and understands the current market and future needs, identifies players, defines a participation plan (customer prioritization, network mapping), and implements Trinseo's positioning. He/She prioritizes and leads the development projects from the advanced development (ideation) to its implementation (Start-Of-Production). Through this role, the Business Development Manager will be a key interface between the brand owners and Trinseo technical and commercial functions. 30-40% travel domestically within the US to be expected in this role depending on the location of the candidate. Responsibilities Responsible for identifying, positioning and developing new high value opportunities in the Medical market. Create a continuous pipeline of opportunities in the Medical market for sustainable and profitable growth by working with key or developmental Brand owners / OEM customers (established and start-up companies). Search and understand the market current and future needs, identify players, define a participation plan (customer prioritization, network mapping), and implement Trinseo's positioning. Prioritize and lead the developmental projects from the advanced development (ideation) to its implementation (Start-Of-Production). Work closely with T&I and sales to ensure successful product trials, validation and nomination for the prioritized applications. Be a key interface between the Brand owners / OEMs and Trinseo technical and commercial functions. Identify, prioritize and organize the key projects for Trinseo: project planning including goals, milestones, network map to offer appropriate solution to the OEM and at the Tiers. Initiate request for product or technology development as needed. Manage accurately and dynamically the opportunity pipeline through SalesForce (SFDC). Develop and build close relationship with the various contacts and departments impacting material choice within the medical OEM's: internal and external customers, influencers, decision makers and sponsors in design and material engineering, advanced development, innovation, project management Maintain regularly the Account Plans of allocated OEMs by shaping each new opportunity, including the advances for moving toward commercialization. Develop and maintain market intelligence: assess, understand and proactively analyze the market trends, customer's organization and strategy, current and future customer needs and competitor activities. Monitor and report the details of relevant plastics applications for future platforms: technology, products, development partners & molders. Work closely with Marketing, Commercial and T&I Teams to make sure we are ready to tackle the future challenges with the right products to keep Trinseo one step ahead at key OEMs. Qualifications Education: BSc or MSc in chemistry, material science, Chemical Engineering, Polymer Science, or science related field. Experience: 10+ years of experience in the following areas: Medical Market - Demonstrated Application and Business Development Skills Engineering Plastics Market Project Management / Business Development / Application DevelopmentTechnical: Deep level of technical understanding of material performance (polymer and material engineering), customer's functional and material's requirements for an application, market trends and solid understanding of key medical application requirements. Behavioral: Market/customer orientation Understanding of work-processes and tools used for effective project management and informal team leadership are critical to the job. This includes good interpersonal, communication and negotiation skills. Ability to understand and communicate with different cultures styles (American, European and Asian) Ability to think and act in a strategic and tactical way. Gathers input and gains consensus when taking actions and making decisions. Critical thinking, but open and constructive behavior. Result and value oriented Ability to manage stress in a very dynamic and demanding market segment, and very good life balance.Communication: English is mandatory, both written and verbal Ability to communicate strategic plans, needs and progress clearly at various organization levels Flexible in working hours (early or late internal conference calls with the other regions)Challenges: Balance of actions at OEMs (where the initial requirements are defined) and Tiers (where the validation and final decision is taken in most cases) Combination of project management skills (organization of product validation in the lab), marketing skills (understanding of future customer needs), and "value selling" skills (promoting and obtaining product nominations) Combination of strategic thinking and operational skills Coordination of new targets thru the OEM to the tier molders Overcoming key competitors that already exist in the market Equity and Inclusion With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives, experiences and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, work and life experiences and many more factors contribute to this diversity. We welcome all applicants, regardless of their backgrounds, and are committed to a fair and inclusive hiring process.
08/04/2026
Business Development Manager - Medical iCIMS Job ID # of Openings 1 Job Family Business, Sales and Marketing Workplace Type Remote Overview Trinseo is a different kind of global materials company - at the intersection of people, technology, and customers. We are a world leader in the production of plastics and latex binders. Our culture is built on passion and innovation. A career at Trinseo presents a unique opportunity to work in a highly collaborative environment. Helping customers solve their most complex material challenges is the reason we come to work each day. We are seeking innovative thinkers - ready to tackle any challenge and passionate about delivering value. As a global materials solutions provider focused on delivering innovative and sustainable solutions to our customers, we need people to feel respected and included so they can be more creative, innovative, and successful. We strive to create workplaces that reflect all communities and customers we serve and where everyone feels empowered to bring their full, authentic selves to work. That's why we're fully committed to inclusion across race, gender, age, religion, identity, and experience to drive us forward every day. Overview (Scope of Role)The Business Development Manager - Medical role is responsible for identifying, positioning and developing new high value opportunities in the Medical market. Collaborating with both established and start-up brand owners and customers, the main objective of this role is to create a continuous pipeline of projects in the Medical market for sustainable and profitable growth by working with key or developmental Brand owners / OEM customers (established and start-up companies). As a Business Development Manager - Medical, he/she searches and understands the current market and future needs, identifies players, defines a participation plan (customer prioritization, network mapping), and implements Trinseo's positioning. He/She prioritizes and leads the development projects from the advanced development (ideation) to its implementation (Start-Of-Production). Through this role, the Business Development Manager will be a key interface between the brand owners and Trinseo technical and commercial functions. 30-40% travel domestically within the US to be expected in this role depending on the location of the candidate. Responsibilities Responsible for identifying, positioning and developing new high value opportunities in the Medical market. Create a continuous pipeline of opportunities in the Medical market for sustainable and profitable growth by working with key or developmental Brand owners / OEM customers (established and start-up companies). Search and understand the market current and future needs, identify players, define a participation plan (customer prioritization, network mapping), and implement Trinseo's positioning. Prioritize and lead the developmental projects from the advanced development (ideation) to its implementation (Start-Of-Production). Work closely with T&I and sales to ensure successful product trials, validation and nomination for the prioritized applications. Be a key interface between the Brand owners / OEMs and Trinseo technical and commercial functions. Identify, prioritize and organize the key projects for Trinseo: project planning including goals, milestones, network map to offer appropriate solution to the OEM and at the Tiers. Initiate request for product or technology development as needed. Manage accurately and dynamically the opportunity pipeline through SalesForce (SFDC). Develop and build close relationship with the various contacts and departments impacting material choice within the medical OEM's: internal and external customers, influencers, decision makers and sponsors in design and material engineering, advanced development, innovation, project management Maintain regularly the Account Plans of allocated OEMs by shaping each new opportunity, including the advances for moving toward commercialization. Develop and maintain market intelligence: assess, understand and proactively analyze the market trends, customer's organization and strategy, current and future customer needs and competitor activities. Monitor and report the details of relevant plastics applications for future platforms: technology, products, development partners & molders. Work closely with Marketing, Commercial and T&I Teams to make sure we are ready to tackle the future challenges with the right products to keep Trinseo one step ahead at key OEMs. Qualifications Education: BSc or MSc in chemistry, material science, Chemical Engineering, Polymer Science, or science related field. Experience: 10+ years of experience in the following areas: Medical Market - Demonstrated Application and Business Development Skills Engineering Plastics Market Project Management / Business Development / Application DevelopmentTechnical: Deep level of technical understanding of material performance (polymer and material engineering), customer's functional and material's requirements for an application, market trends and solid understanding of key medical application requirements. Behavioral: Market/customer orientation Understanding of work-processes and tools used for effective project management and informal team leadership are critical to the job. This includes good interpersonal, communication and negotiation skills. Ability to understand and communicate with different cultures styles (American, European and Asian) Ability to think and act in a strategic and tactical way. Gathers input and gains consensus when taking actions and making decisions. Critical thinking, but open and constructive behavior. Result and value oriented Ability to manage stress in a very dynamic and demanding market segment, and very good life balance.Communication: English is mandatory, both written and verbal Ability to communicate strategic plans, needs and progress clearly at various organization levels Flexible in working hours (early or late internal conference calls with the other regions)Challenges: Balance of actions at OEMs (where the initial requirements are defined) and Tiers (where the validation and final decision is taken in most cases) Combination of project management skills (organization of product validation in the lab), marketing skills (understanding of future customer needs), and "value selling" skills (promoting and obtaining product nominations) Combination of strategic thinking and operational skills Coordination of new targets thru the OEM to the tier molders Overcoming key competitors that already exist in the market Equity and Inclusion With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives, experiences and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, work and life experiences and many more factors contribute to this diversity. We welcome all applicants, regardless of their backgrounds, and are committed to a fair and inclusive hiring process.
Job Description: At BWX Technologies, Inc. (NYSE: BWXT), we are People Strong, Innovation Driven. A U.S.-based company, BWXT is a Fortune 1000 and Defense News Top 100 manufacturing and engineering innovator that provides safe and effective nuclear solutions for global security, clean energy, environmental restoration, nuclear medicine and space exploration. With more than 7,800 employees, BWXT has 14 major operating sites in the U.S., Canada and the U.K. We are the sole manufacturer of naval nuclear reactors for U.S. submarines and aircraft carriers. Our company supplies precision manufactured components, services and fuel for the commercial nuclear power industry across four continents. Our joint ventures provide environmental restoration and operations management at a dozen U.S. Department of Energy and NASA facilities. BWXT's technology is driving advances in medical radioisotope production in North America and microreactors for various defense and space applications. For more information, visit . Follow us on LinkedIn , X , Facebook and Instagram . Welcome to BWXT We believe in empowering our employees and cultivating a dynamic workplace that fosters growth and collaboration. Whether you're an experienced professional or just starting your career, you'll find opportunities to challenge yourself, learn from seasoned experts, and contribute to nuclear innovation. We required a diverse range of skills to support our work in the markets that drive our business and welcome candidates from all backgrounds and life stages who are passionate about making a difference. BWXT is People Strong, Innovation Driven - be part of BWXT's innovation hub. BWXT's Advanced Technologies (AT) group researches, designs, and develops innovative new nuclear reactors, nuclear rocket propulsion systems, and radioisotope production systems for both internal and external customers. If you are looking for a career where your experience is valued, innovative thinking is fostered, and barrier-free teamwork is embraced every day, then this opportunity is for you. Position Overview: As our Nuclear Engineering Data Scientist, you will leverage advanced machine learning techniques, hybrid modeling approaches, and uncertainty quantification to tackle complex problems in nuclear engineering and related domains. This role is perfect for someone with a strong research background, experience in integrating machine learning models into engineering workflows, and a passion for applying cutting-edge AI technologies to real-world challenges in the nuclear industry. Location: This position is based on-site in Lynchburg, VA at the Advanced Technologies Office. Your Day to Day as a Nuclear Engineering Data Scientist: Develop and deploy machine learning models, including deep neural networks (DNNs), convolutional neural networks (CNNs), and Bayesian neural networks (BNNs), to solve nuclear engineering problems. Design hybrid modeling frameworks that combine physics-based and data-driven approaches for applications such as critical heat flux prediction and reactor physics simulations. Implement uncertainty quantification techniques, such as ensembling and Bayesian methods, to ensure robust and reliable predictions in nuclear systems. Optimize nuclear engineering processes using advanced AI methodologies, including transfer learning and generative models. Collaborate with cross-functional teams to integrate ML models into existing nuclear engineering tools. Lead efforts in data augmentation, synthetic data generation, and domain adaptation to enhance model performance in data-scarce scenarios. Required Qualifications: A minimum of a bachelor's degree in Nuclear Engineering, Computer Science, or a related field, with a strong focus on machine learning and artificial intelligence. A minimum of ten (10) years of relevant experience is required. Must have proven expertise in deep learning frameworks such as TensorFlow and PyTorch. Must be proficient in programming languages and tools, including Python, C++, and MATLAB. Must have experience with nuclear codes such as MCNP, Serpent, OpenMC, and CTF. Must have demonstrated ability to develop and validate hybrid modeling techniques in nuclear engineering contexts. Must be familiar with uncertainty quantification methods and transfer learning techniques. Must have strong publication record in reputable journals and conferences, showcasing contributions to AI and nuclear engineering. Must be excellent communication skills and ability to present complex technical concepts to diverse audiences. Must be a U.S. citizen. Must be able to obtain and maintain a U.S. Department of Energy (DOE) or Department of Defense (DOD) security clearance as required. Preferred Qualifications: Ph.D. or M.Sc. in Nuclear Engineering, Computer Science, or a related field is highly desired. Strong publication record in reputable journals and conferences, showcasing contributions to AI and nuclear engineering is highly desired. Experience integrating machine learning capabilities into established nuclear engineering workflows. Knowledge of optimization methods and their applications in reactor design and fuel cycle analysis. Familiarity with generative models, such as conditional variational autoencoders (CVAE), for synthetic data generation. What We Offer: Competitive salary and benefits package, including health, dental, and retirement plans. Flexible work schedules and paid time off to promote a healthy work-life balance. Professional development opportunities, including mentorship programs and sponsorship for continuing education. An inclusive atmosphere that celebrates new perspectives and supports collaboration between different generations. The chance to be part of a mission-driven organization making a positive impact on the future of energy. Opportunities for continuous learning and training to grow throughout your career! Pay: $86,000.00 - $136,000.00 The base salary range for this position in Virginia (US-VA) at the start of employment is expected to be between $86,000.00 and $136,000.00 per year. However, the base salary offered is based on local job market factors, and may vary further depending on factors specific to the selected job candidate, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to these considerations, the total compensation package for this position may also include other elements, such as an annual cash incentive in addition to a full range of medical, retirement, and/or other benefits. Details of participation in these benefit plans will be provided at such time the selected job candidate receives an offer of employment. If hired, the selected job candidate will be employed 'at-will,' unless employed at a location and in a position subject to a collective bargaining agreement. The company further reserves the right to modify base salary (as well as any other discretionary payment, compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and other market factors. As a federal government contractor, BWX Technologies, Inc. and any subsidiaries, affiliates and related entities ("BWXT" or the "Company") complies with all federal, state, and local laws and customer requirements regarding health and safety protocols. As such, all BWXT new hires will be required to adhere to applicable Company health and safety requirements within the workplace as a condition of employment. All candidates must be U.S. citizens. Selected applicants are required to successfully complete a pre-employment check and drug screening. In addition, the position may require the ability to obtain and maintain applicable federal eligibility requirements for access to classified/sensitive information or matter which involves an extensive criminal and financial background investigation, drug test, previous employment, and reference verifications. BWXT is committed to the concept of Equal Employment Opportunity. We have established procedures to ensure that all personnel actions such as recruitment, compensation, career development, benefits, company-sponsored training and social recreational programs are administered without regard to race, color, religion, sex, national origin, citizenship, age, disability, protected veteran or other protected status. BWX Technologies, Inc. and its affiliates and subsidiaries (BWXT) is not responsible for and does not accept any liability for fees or other costs associated with resumes or candidates presented by recruiters or employment agencies, unless a binding, written recruitment agreement between BWXT and the recruiter or agency exists prior to the presentation of candidates or resumes to BWXT and includes the specific services, job openings, and fees to be paid ("Agreement"). BWXT may consider any candidate for whom a recruiter or agency has submitted an unsolicited resume and explicitly reserves the right to hire such candidate(s) without any financial obligation to the recruiter or agency unless an Agreement is in place prior to presentation and such Agreement explicitly encompasses the job opening for which such fees or costs are sought. An email, verbal or other informal contact with any person within BWXT will not create a binding agreement. Agencies or recruiters without an Agreement are directed not to contact any hiring managers of BWXT with recruiting inquiries or resumes . click apply for full job details
08/04/2026
Full time
Job Description: At BWX Technologies, Inc. (NYSE: BWXT), we are People Strong, Innovation Driven. A U.S.-based company, BWXT is a Fortune 1000 and Defense News Top 100 manufacturing and engineering innovator that provides safe and effective nuclear solutions for global security, clean energy, environmental restoration, nuclear medicine and space exploration. With more than 7,800 employees, BWXT has 14 major operating sites in the U.S., Canada and the U.K. We are the sole manufacturer of naval nuclear reactors for U.S. submarines and aircraft carriers. Our company supplies precision manufactured components, services and fuel for the commercial nuclear power industry across four continents. Our joint ventures provide environmental restoration and operations management at a dozen U.S. Department of Energy and NASA facilities. BWXT's technology is driving advances in medical radioisotope production in North America and microreactors for various defense and space applications. For more information, visit . Follow us on LinkedIn , X , Facebook and Instagram . Welcome to BWXT We believe in empowering our employees and cultivating a dynamic workplace that fosters growth and collaboration. Whether you're an experienced professional or just starting your career, you'll find opportunities to challenge yourself, learn from seasoned experts, and contribute to nuclear innovation. We required a diverse range of skills to support our work in the markets that drive our business and welcome candidates from all backgrounds and life stages who are passionate about making a difference. BWXT is People Strong, Innovation Driven - be part of BWXT's innovation hub. BWXT's Advanced Technologies (AT) group researches, designs, and develops innovative new nuclear reactors, nuclear rocket propulsion systems, and radioisotope production systems for both internal and external customers. If you are looking for a career where your experience is valued, innovative thinking is fostered, and barrier-free teamwork is embraced every day, then this opportunity is for you. Position Overview: As our Nuclear Engineering Data Scientist, you will leverage advanced machine learning techniques, hybrid modeling approaches, and uncertainty quantification to tackle complex problems in nuclear engineering and related domains. This role is perfect for someone with a strong research background, experience in integrating machine learning models into engineering workflows, and a passion for applying cutting-edge AI technologies to real-world challenges in the nuclear industry. Location: This position is based on-site in Lynchburg, VA at the Advanced Technologies Office. Your Day to Day as a Nuclear Engineering Data Scientist: Develop and deploy machine learning models, including deep neural networks (DNNs), convolutional neural networks (CNNs), and Bayesian neural networks (BNNs), to solve nuclear engineering problems. Design hybrid modeling frameworks that combine physics-based and data-driven approaches for applications such as critical heat flux prediction and reactor physics simulations. Implement uncertainty quantification techniques, such as ensembling and Bayesian methods, to ensure robust and reliable predictions in nuclear systems. Optimize nuclear engineering processes using advanced AI methodologies, including transfer learning and generative models. Collaborate with cross-functional teams to integrate ML models into existing nuclear engineering tools. Lead efforts in data augmentation, synthetic data generation, and domain adaptation to enhance model performance in data-scarce scenarios. Required Qualifications: A minimum of a bachelor's degree in Nuclear Engineering, Computer Science, or a related field, with a strong focus on machine learning and artificial intelligence. A minimum of ten (10) years of relevant experience is required. Must have proven expertise in deep learning frameworks such as TensorFlow and PyTorch. Must be proficient in programming languages and tools, including Python, C++, and MATLAB. Must have experience with nuclear codes such as MCNP, Serpent, OpenMC, and CTF. Must have demonstrated ability to develop and validate hybrid modeling techniques in nuclear engineering contexts. Must be familiar with uncertainty quantification methods and transfer learning techniques. Must have strong publication record in reputable journals and conferences, showcasing contributions to AI and nuclear engineering. Must be excellent communication skills and ability to present complex technical concepts to diverse audiences. Must be a U.S. citizen. Must be able to obtain and maintain a U.S. Department of Energy (DOE) or Department of Defense (DOD) security clearance as required. Preferred Qualifications: Ph.D. or M.Sc. in Nuclear Engineering, Computer Science, or a related field is highly desired. Strong publication record in reputable journals and conferences, showcasing contributions to AI and nuclear engineering is highly desired. Experience integrating machine learning capabilities into established nuclear engineering workflows. Knowledge of optimization methods and their applications in reactor design and fuel cycle analysis. Familiarity with generative models, such as conditional variational autoencoders (CVAE), for synthetic data generation. What We Offer: Competitive salary and benefits package, including health, dental, and retirement plans. Flexible work schedules and paid time off to promote a healthy work-life balance. Professional development opportunities, including mentorship programs and sponsorship for continuing education. An inclusive atmosphere that celebrates new perspectives and supports collaboration between different generations. The chance to be part of a mission-driven organization making a positive impact on the future of energy. Opportunities for continuous learning and training to grow throughout your career! Pay: $86,000.00 - $136,000.00 The base salary range for this position in Virginia (US-VA) at the start of employment is expected to be between $86,000.00 and $136,000.00 per year. However, the base salary offered is based on local job market factors, and may vary further depending on factors specific to the selected job candidate, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to these considerations, the total compensation package for this position may also include other elements, such as an annual cash incentive in addition to a full range of medical, retirement, and/or other benefits. Details of participation in these benefit plans will be provided at such time the selected job candidate receives an offer of employment. If hired, the selected job candidate will be employed 'at-will,' unless employed at a location and in a position subject to a collective bargaining agreement. The company further reserves the right to modify base salary (as well as any other discretionary payment, compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and other market factors. As a federal government contractor, BWX Technologies, Inc. and any subsidiaries, affiliates and related entities ("BWXT" or the "Company") complies with all federal, state, and local laws and customer requirements regarding health and safety protocols. As such, all BWXT new hires will be required to adhere to applicable Company health and safety requirements within the workplace as a condition of employment. All candidates must be U.S. citizens. Selected applicants are required to successfully complete a pre-employment check and drug screening. In addition, the position may require the ability to obtain and maintain applicable federal eligibility requirements for access to classified/sensitive information or matter which involves an extensive criminal and financial background investigation, drug test, previous employment, and reference verifications. BWXT is committed to the concept of Equal Employment Opportunity. We have established procedures to ensure that all personnel actions such as recruitment, compensation, career development, benefits, company-sponsored training and social recreational programs are administered without regard to race, color, religion, sex, national origin, citizenship, age, disability, protected veteran or other protected status. BWX Technologies, Inc. and its affiliates and subsidiaries (BWXT) is not responsible for and does not accept any liability for fees or other costs associated with resumes or candidates presented by recruiters or employment agencies, unless a binding, written recruitment agreement between BWXT and the recruiter or agency exists prior to the presentation of candidates or resumes to BWXT and includes the specific services, job openings, and fees to be paid ("Agreement"). BWXT may consider any candidate for whom a recruiter or agency has submitted an unsolicited resume and explicitly reserves the right to hire such candidate(s) without any financial obligation to the recruiter or agency unless an Agreement is in place prior to presentation and such Agreement explicitly encompasses the job opening for which such fees or costs are sought. An email, verbal or other informal contact with any person within BWXT will not create a binding agreement. Agencies or recruiters without an Agreement are directed not to contact any hiring managers of BWXT with recruiting inquiries or resumes . click apply for full job details
Overview As a member of the Operations Support team, the Infrastructure Operations Manager (IOM) represents Princeton University and the Department of Public Safety (DPS) with professionalism across internal and external stakeholders at local, regional, state, and federal levels. Reporting to the Assistant Vice President for Public Safety, the IOM collaborates with the Business IT Support Manager to support the day-to-day and long-term technology needs of DPS, a department of approximately 159 staff including Police Officers, Security Officers, Fire Marshals, and administrative personnel. The IOM provides technology leadership and serves as liaison to internal and external partners for a complex Communications Center, which includes customer service functions, a 9-1-1 Public Safety Answering Point (PSAP), a central alarm station, and a backup Communications Center. The IOM manages the research, acquisition, installation, troubleshooting, maintenance, training, and tracking of all DPS and University communications hardware and software, supporting nearly 1,000 digital trunking and 168 analog devices. This role manages interoperability agreements, licenses, and is the subject matter expert for municipal, county, and regional public safety systems hosted by the University. The IOM ensures compliance with relevant standards and regulations, including the Association of Communications Officers (APCO), the National Emergency Number Association (NENA), the Federal Aviation Administration (FAA), the Federal Communications Commission (FCC), the National Fire Protection Association (NFPA), the Occupational Safety and Health Administration (OSHA), The Commission on Accreditation for Law Enforcement Agencies (CALEA), and local/regional/state police restricted database systems (such as CJIS and NCIC). The IOM stays abreast of emerging trends in public safety and communications technology, including NG911, land mobile radio regulations, and other 9-1-1 advances. The role requires strong customer service, initiative, organizational and interpersonal skills, and the ability to manage multiple priorities in a 24/7, high-pressure environment. As part of the Emergency Management Team, the IOM may be required on-site during prolonged emergencies, support critical system outages, and remain on-call to ensure uninterrupted access to DPS technology systems. The IOM serves as the primary point of contact between DPS and OIT, monitors IT projects and updates, and ensures the technological elements of the COOP plan are current. Responsibilities Oversight Manage Federal Communications Commission licenses for all University frequencies, conventional analog repeaters, and regional Public Safety Interoperability channels. Oversee the University's 6-channel P25 digital trunked radio system, including redundant infrastructure, backup control stations, and recording devices. Ensure compliance with all applicable licensing and regulations, including those of external public safety agencies. Liaison to Internal & External Partners Serve as DPS liaison to internal technology teams (OIT, Facilities IT, Site Protection) and external stakeholders, including local, county, state, and federal public safety agencies, PPPL, PFARS, Princeton Fire, and vendors. Program Manager for Department of Public Safety Technology Needs Plan, initiate, and manage technology projects, including requirements, scope, schedule, budget, and stakeholder communications. Support and train staff on DPS technologies, best practices, and policies. Participate in OIT IT support programs, establish standards, and implement solutions. Maintain compliance with public safety-related mandates (e.g., NCIC) and track technological changes affecting DPS systems. Campus Safety & Security Systems Monitor and ensure proper functioning of integrated campus systems, including fire alarms, emergency communications, blue light towers, access control (CACS), video management (CVMS), SALTO, TigerAlert, 9-1-1 alerting systems, and campus-wide radio communications. Ensure interoperability of all systems within the Communications Center. Public Safety Answering Point (PSAP) & Communications Center Operations Operate and maintain NJ State-controlled 9-1-1 PSAP systems, including DPS 9-1-1 phone switch, ANI/ALI data lines, and dispatch consoles. Maintain Eventide recording equipment and dispatcher console replay capabilities. Department-Specific Support Systems Provide guidance to staff on ServiceNow, KeyTrack, AVL, CAD/RMS (INFORM), Eventide recording, PSAP systems, campus 9-1-1 phones, mobile computer terminals (MDTs), Mutualink, and next-generation computing needs. Emerging Technology & Professional Development Research, plan, and implement new technologies; ensure DPS readiness via technology and process road-mapping. Maintain professional development, certifications (e.g., NENA), and engagement with peer networks, conferences, and industry standards. Stay informed on departmental directives, public safety initiatives, and emerging trends. Additional Duties Perform other duties as assigned by the Director of Operations. Qualifications 10+ years of relevant and progressively responsible professional experience 5+ years managing and/or supervising teams Education: Bachelor's degree in Telecommunications, IT, Business Administration/Management, Engineering, or Public Safety Administration or equivalent work related experience Technical Knowledge & Skills: Ability to provide administration, maintenance, and support of Microsoft Office Suite applications, Windows servers/clients/workstations, and relational databases. Knowledge of 911/PSAP network design, architecture, configuration, and transmission systems. Knowledge of 911/PSAP equipment needs and supporting database development, implementation, and maintenance (including automatic number information (ANI) and automatic location information (ALI). Knowledge of 911/PSAP management and reporting requirements at the local, regional, state, and national level. Knowledge of current and evolving 911/PSAP best practices and standards. Knowledge of 500/700/800 MHz digital trunked radio communications systems design, distributed and bi-directional interior antenna systems and infrastructure, omnidirectional exterior electrical and/or mechanical down-tilt antennas, remote control administration tools, wireless encryption technologies, path linking and patching technologies, and 2-11GHz microwave radio link/repeater Ability to design and implement portable, pager, base, repeater, mobile, and consolette radio programming 'codeplug' templates. Knowledge of copper, fiber, and wireless networking systems, protocols, and hardware interfaces. Knowledge of geographic information systems (GIS) and interface technologies used for mapping. Ability to create and execute agreements with outside agencies (while understanding local politics/framework) to ensure uninterrupted flow of public safety communications with these agencies Ability to design and implement radio programming templates and maintain interoperability with external agencies. Proficient in Microsoft Office Suite, Windows servers/clients, and relational databases. Operational Competencies: Handle confidential information with discretion and maintain composure during emergencies. Manage multiple projects and competing priorities in a fast-paced environment. Work independently or collaboratively and escalate critical issues appropriately. Available 24x7 for emergency response as needed. Physical Requirements: Ability to type on a keyboard Ability to occasionally lift up to 50 pounds. Ability to climb interior vertical ladders up to 25' to enter roof access ports Ability to be occasionally exposed to highly traumatic, stressful situations or events Ability to work with occasional exposure to noise Individuals must successfully undergo the following examinations: Selection and screening process (written and oral) Proficiency tests for typing and knowledge of Microsoft Office applications Comprehensive criminal background investigation Individual must be available 24x7 by mobile device and to respond in person appropriately to emergencies as they occur Preferred Qualifications: Master's degree (MBA) Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher . click apply for full job details
08/03/2026
Full time
Overview As a member of the Operations Support team, the Infrastructure Operations Manager (IOM) represents Princeton University and the Department of Public Safety (DPS) with professionalism across internal and external stakeholders at local, regional, state, and federal levels. Reporting to the Assistant Vice President for Public Safety, the IOM collaborates with the Business IT Support Manager to support the day-to-day and long-term technology needs of DPS, a department of approximately 159 staff including Police Officers, Security Officers, Fire Marshals, and administrative personnel. The IOM provides technology leadership and serves as liaison to internal and external partners for a complex Communications Center, which includes customer service functions, a 9-1-1 Public Safety Answering Point (PSAP), a central alarm station, and a backup Communications Center. The IOM manages the research, acquisition, installation, troubleshooting, maintenance, training, and tracking of all DPS and University communications hardware and software, supporting nearly 1,000 digital trunking and 168 analog devices. This role manages interoperability agreements, licenses, and is the subject matter expert for municipal, county, and regional public safety systems hosted by the University. The IOM ensures compliance with relevant standards and regulations, including the Association of Communications Officers (APCO), the National Emergency Number Association (NENA), the Federal Aviation Administration (FAA), the Federal Communications Commission (FCC), the National Fire Protection Association (NFPA), the Occupational Safety and Health Administration (OSHA), The Commission on Accreditation for Law Enforcement Agencies (CALEA), and local/regional/state police restricted database systems (such as CJIS and NCIC). The IOM stays abreast of emerging trends in public safety and communications technology, including NG911, land mobile radio regulations, and other 9-1-1 advances. The role requires strong customer service, initiative, organizational and interpersonal skills, and the ability to manage multiple priorities in a 24/7, high-pressure environment. As part of the Emergency Management Team, the IOM may be required on-site during prolonged emergencies, support critical system outages, and remain on-call to ensure uninterrupted access to DPS technology systems. The IOM serves as the primary point of contact between DPS and OIT, monitors IT projects and updates, and ensures the technological elements of the COOP plan are current. Responsibilities Oversight Manage Federal Communications Commission licenses for all University frequencies, conventional analog repeaters, and regional Public Safety Interoperability channels. Oversee the University's 6-channel P25 digital trunked radio system, including redundant infrastructure, backup control stations, and recording devices. Ensure compliance with all applicable licensing and regulations, including those of external public safety agencies. Liaison to Internal & External Partners Serve as DPS liaison to internal technology teams (OIT, Facilities IT, Site Protection) and external stakeholders, including local, county, state, and federal public safety agencies, PPPL, PFARS, Princeton Fire, and vendors. Program Manager for Department of Public Safety Technology Needs Plan, initiate, and manage technology projects, including requirements, scope, schedule, budget, and stakeholder communications. Support and train staff on DPS technologies, best practices, and policies. Participate in OIT IT support programs, establish standards, and implement solutions. Maintain compliance with public safety-related mandates (e.g., NCIC) and track technological changes affecting DPS systems. Campus Safety & Security Systems Monitor and ensure proper functioning of integrated campus systems, including fire alarms, emergency communications, blue light towers, access control (CACS), video management (CVMS), SALTO, TigerAlert, 9-1-1 alerting systems, and campus-wide radio communications. Ensure interoperability of all systems within the Communications Center. Public Safety Answering Point (PSAP) & Communications Center Operations Operate and maintain NJ State-controlled 9-1-1 PSAP systems, including DPS 9-1-1 phone switch, ANI/ALI data lines, and dispatch consoles. Maintain Eventide recording equipment and dispatcher console replay capabilities. Department-Specific Support Systems Provide guidance to staff on ServiceNow, KeyTrack, AVL, CAD/RMS (INFORM), Eventide recording, PSAP systems, campus 9-1-1 phones, mobile computer terminals (MDTs), Mutualink, and next-generation computing needs. Emerging Technology & Professional Development Research, plan, and implement new technologies; ensure DPS readiness via technology and process road-mapping. Maintain professional development, certifications (e.g., NENA), and engagement with peer networks, conferences, and industry standards. Stay informed on departmental directives, public safety initiatives, and emerging trends. Additional Duties Perform other duties as assigned by the Director of Operations. Qualifications 10+ years of relevant and progressively responsible professional experience 5+ years managing and/or supervising teams Education: Bachelor's degree in Telecommunications, IT, Business Administration/Management, Engineering, or Public Safety Administration or equivalent work related experience Technical Knowledge & Skills: Ability to provide administration, maintenance, and support of Microsoft Office Suite applications, Windows servers/clients/workstations, and relational databases. Knowledge of 911/PSAP network design, architecture, configuration, and transmission systems. Knowledge of 911/PSAP equipment needs and supporting database development, implementation, and maintenance (including automatic number information (ANI) and automatic location information (ALI). Knowledge of 911/PSAP management and reporting requirements at the local, regional, state, and national level. Knowledge of current and evolving 911/PSAP best practices and standards. Knowledge of 500/700/800 MHz digital trunked radio communications systems design, distributed and bi-directional interior antenna systems and infrastructure, omnidirectional exterior electrical and/or mechanical down-tilt antennas, remote control administration tools, wireless encryption technologies, path linking and patching technologies, and 2-11GHz microwave radio link/repeater Ability to design and implement portable, pager, base, repeater, mobile, and consolette radio programming 'codeplug' templates. Knowledge of copper, fiber, and wireless networking systems, protocols, and hardware interfaces. Knowledge of geographic information systems (GIS) and interface technologies used for mapping. Ability to create and execute agreements with outside agencies (while understanding local politics/framework) to ensure uninterrupted flow of public safety communications with these agencies Ability to design and implement radio programming templates and maintain interoperability with external agencies. Proficient in Microsoft Office Suite, Windows servers/clients, and relational databases. Operational Competencies: Handle confidential information with discretion and maintain composure during emergencies. Manage multiple projects and competing priorities in a fast-paced environment. Work independently or collaboratively and escalate critical issues appropriately. Available 24x7 for emergency response as needed. Physical Requirements: Ability to type on a keyboard Ability to occasionally lift up to 50 pounds. Ability to climb interior vertical ladders up to 25' to enter roof access ports Ability to be occasionally exposed to highly traumatic, stressful situations or events Ability to work with occasional exposure to noise Individuals must successfully undergo the following examinations: Selection and screening process (written and oral) Proficiency tests for typing and knowledge of Microsoft Office applications Comprehensive criminal background investigation Individual must be available 24x7 by mobile device and to respond in person appropriately to emergencies as they occur Preferred Qualifications: Master's degree (MBA) Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher . click apply for full job details
Job Title: Assistant Manager for Business and Financial Operations (AMB) Training Support Location: Work shall be conducted at the Hanford Field Office (HFO), government offices, the Hanford Site and Richland, WA. This position may be telework eligible at the discretion of the Technical Monitor (TM) in consultation with the Contracting Officer (CO). If this position is identified as telework eligible, there will be a 30-day waiting period in which 100% in-office support will be expected. Only the CO can waive the 30-day waiting period requirement. If in-person support is identified as required for any reason and for any length of time by the TM or CO, the contractor shall report for duty in-person as requested. Employment Status: Full-time, hourly non-exempt, Services Contract Act (SCA) Security Requirements: Must obtain and maintain Department of Energy (DOE) security clearance; U.S. citizen Compensation Range: $33.38 - $38.18 per hour; based on geographical location, years of relevant professional experience and qualifications and educational background. AttainX is seeking a training support administrator/specialist to support DOE HFO's AMB. Required Qualifications: Bachelor's degree in business management, communications, IT or another related field 5 years of directly applicable experience providing technical or business support to management on projects Preferred Qualifications: Previous experience with event/conference planning Excellent communication responsiveness and customer service skills Proficient in Microsoft (MS) 365, specifically MS Word and Excel Key Responsibilities: Assist with maintenance of the Training and Development Outlook mailbox and calendar. Assist in coordination of internal HFO training efforts, to include maintaining the database of training sessions, collecting rosters, feedback and presentations and updating the Training SharePoint site. Distribute routine communications to all Hanford employees regarding upcoming training, conferences/expo and development opportunities, including NTC offerings. Provide support by maintaining Learning Management Systems (to include Learning Nucleus, Success Factors, electronic Technical Qualification Program (eTQP), Site Acquisition Career Management SACM . Attend Training and Development meetings, as needed, and provide summary/updates. Provide logistics support for in-person and virtual training events. Provide purchase card support to the federal staff through market research, data entry, obtaining necessary approvals and other document preparation as requested. Support the Required Reading Program and distribution of reading assignments to employees. Research and curate content to support the learning and development needs of HFO employees. Attend conferences and other events, as needed, as part of the HFO Training and Development Team for continued program growth and development. Plan and coordinate HFO training events for the HFO Training and Development Program Manager. Provide producer support for virtual training events at HFO. Manage and update Training SharePoint site and organize critical files for rapid access. Non-Essential Functions: Perform other duties reasonably related to the position and contract requirements, as assigned.About Us: AttainX Inc. is a Women-Owned Small Business (WOSB) with CMMI Level 3 and ISO-certified management systems. For more than 15 years, AttainX has delivered emerging technologies, software products, project/program management support and high-quality services supporting federal government missions. Benefits: AttainX offers competitive compensation and benefits for eligible U.S. employees, which may include vacation pay, sick pay and paid holidays; medical, dental and vision coverage in addition to health savings account (HSA) and flexible spending account (FSA) options; a matching 401(k) plan; tuition, professional development or training programs and short- and long-term disability benefits. Eligibility and plan terms are governed by applicable plan documents and company policies. Equal Employment Opportunity: AttainX provides equal employment opportunities and prohibits unlawful discrimination, harassment and retaliation based on any status protected by applicable law. Employment decisions are based on legitimate, job-related qualifications and business requirements. AttainX also complies with applicable obligations concerning protected veterans and individuals with disabilities. Accommodations: AttainX provides reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs or practices, unless doing so would create an undue hardship or direct threat under applicable law. Applicants or employees needing assistance may contact our Human Resources Team. Physical Demands: This position primarily involves sedentary work and extended computer use. It requires effective communication, occasional standing and walking, use of standard office equipment and occasionally lifting or moving up to 10 pounds. Reasonable accommodations may be provided to enable qualified individuals to perform the essential functions. Work Environment: Work is performed in office, government and approved remote environments. The position may require work at secure government facilities, periodic travel, schedule flexibility and availability outside normal business hours based on mission and contract needs. Compensation details: 33.38-38.18 Hourly Wage PI986fcbed95f3-1150
08/03/2026
Full time
Job Title: Assistant Manager for Business and Financial Operations (AMB) Training Support Location: Work shall be conducted at the Hanford Field Office (HFO), government offices, the Hanford Site and Richland, WA. This position may be telework eligible at the discretion of the Technical Monitor (TM) in consultation with the Contracting Officer (CO). If this position is identified as telework eligible, there will be a 30-day waiting period in which 100% in-office support will be expected. Only the CO can waive the 30-day waiting period requirement. If in-person support is identified as required for any reason and for any length of time by the TM or CO, the contractor shall report for duty in-person as requested. Employment Status: Full-time, hourly non-exempt, Services Contract Act (SCA) Security Requirements: Must obtain and maintain Department of Energy (DOE) security clearance; U.S. citizen Compensation Range: $33.38 - $38.18 per hour; based on geographical location, years of relevant professional experience and qualifications and educational background. AttainX is seeking a training support administrator/specialist to support DOE HFO's AMB. Required Qualifications: Bachelor's degree in business management, communications, IT or another related field 5 years of directly applicable experience providing technical or business support to management on projects Preferred Qualifications: Previous experience with event/conference planning Excellent communication responsiveness and customer service skills Proficient in Microsoft (MS) 365, specifically MS Word and Excel Key Responsibilities: Assist with maintenance of the Training and Development Outlook mailbox and calendar. Assist in coordination of internal HFO training efforts, to include maintaining the database of training sessions, collecting rosters, feedback and presentations and updating the Training SharePoint site. Distribute routine communications to all Hanford employees regarding upcoming training, conferences/expo and development opportunities, including NTC offerings. Provide support by maintaining Learning Management Systems (to include Learning Nucleus, Success Factors, electronic Technical Qualification Program (eTQP), Site Acquisition Career Management SACM . Attend Training and Development meetings, as needed, and provide summary/updates. Provide logistics support for in-person and virtual training events. Provide purchase card support to the federal staff through market research, data entry, obtaining necessary approvals and other document preparation as requested. Support the Required Reading Program and distribution of reading assignments to employees. Research and curate content to support the learning and development needs of HFO employees. Attend conferences and other events, as needed, as part of the HFO Training and Development Team for continued program growth and development. Plan and coordinate HFO training events for the HFO Training and Development Program Manager. Provide producer support for virtual training events at HFO. Manage and update Training SharePoint site and organize critical files for rapid access. Non-Essential Functions: Perform other duties reasonably related to the position and contract requirements, as assigned.About Us: AttainX Inc. is a Women-Owned Small Business (WOSB) with CMMI Level 3 and ISO-certified management systems. For more than 15 years, AttainX has delivered emerging technologies, software products, project/program management support and high-quality services supporting federal government missions. Benefits: AttainX offers competitive compensation and benefits for eligible U.S. employees, which may include vacation pay, sick pay and paid holidays; medical, dental and vision coverage in addition to health savings account (HSA) and flexible spending account (FSA) options; a matching 401(k) plan; tuition, professional development or training programs and short- and long-term disability benefits. Eligibility and plan terms are governed by applicable plan documents and company policies. Equal Employment Opportunity: AttainX provides equal employment opportunities and prohibits unlawful discrimination, harassment and retaliation based on any status protected by applicable law. Employment decisions are based on legitimate, job-related qualifications and business requirements. AttainX also complies with applicable obligations concerning protected veterans and individuals with disabilities. Accommodations: AttainX provides reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs or practices, unless doing so would create an undue hardship or direct threat under applicable law. Applicants or employees needing assistance may contact our Human Resources Team. Physical Demands: This position primarily involves sedentary work and extended computer use. It requires effective communication, occasional standing and walking, use of standard office equipment and occasionally lifting or moving up to 10 pounds. Reasonable accommodations may be provided to enable qualified individuals to perform the essential functions. Work Environment: Work is performed in office, government and approved remote environments. The position may require work at secure government facilities, periodic travel, schedule flexibility and availability outside normal business hours based on mission and contract needs. Compensation details: 33.38-38.18 Hourly Wage PI986fcbed95f3-1150
Senior. Distinguished AI Engineer - Agentic AI Platform (Remote Eligible) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. You will contribute to the north star platform architecture, continuously publishing and refining living diagrams and canonical APIs that cover agent orchestration, RAG pipelines, prompt libraries and multi-tenant policy enforcement. A major emphasis is around standardizing and automating agentic workflows : you will evaluate agentic frameworks such LangGraph, AutoGen, Semantic Kernal, CrewAI and LlamaIndex and then harden / blend patterns that best meet enterprise SLAs do that 90% of new apps adopt them. Developer experience is another cornerstone. You will contribute to crafting an end to end GenAI SDK, CLI and starter kits that let AI engineers spin up secure, observable agentic workflows in under minutes, shrinking prototyping to production timelines by 30%. Trust and safety remain paramount; you will help bring together a vision of central guardrail services - prompt firewalls, content-filter hooks, red team harnesses and audit APIs - consumed by every application to ensure zero Sev4 incidents. You will collaborate with cross organization architects to drive end to end performance by optimizing orchestration - level batching, retrieval caching, heuristic tuning to achieve reductions in per token spend. You will accelerate innovation by incubating proof of concepts and driving RFCs such as hierarchical agent memory, multimodal guardrails, multimodal RAG. You'll own central Helm charts, operators and CRDs that auto scale agents to hit tenant SLAs Finally you will coach and evangelize - hosting architecture office hours, mentoring Staff, Principal and Senior engineers, authoring technical design documents and blogs and representing Capital One at Tier1 AI conferences - to amplify platform vision across internal and external communities. The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Capital One is open to hiring a Remote Employee for this opportunity Basic Qualifications: Bachelor's degree in Computer Science, Engineering, or AI plus at least 10 years of experience developing AI and ML algorithms or technologies, or Master's degree plus at least 8 years of experience developing AI and ML algorithms or technologies At least 10 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 9 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) 2+ years of experience supporting Agentic Frameworks (LangChain, CrewAI, Semantic Kernel (Microsoft), or AutoGen) 2+ years of experience with LLMOps (Google Cloud Vertex AI, Amazon SageMaker, Azure Machine Learning) 8+ years of experience designing mission-critical machine learning platforms 2+ years of experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the VP level Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Master's degree in Computer Science, Computer Engineering, or relevant technical field Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Experience leading GenAI or LLM-Powered application architectures in production Deep understanding of Responsible AI, data privacy and multi-tenant security patterns K8s mastery (multi-region clusters, service mesh) Experience staying abreast of the latest AI research and AI systems and applying novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $286,200 - $326,700 for Sr. Distinguished AI Engineer Cambridge, MA: $314,800 - $359,300 for Sr. Distinguished AI Engineer McLean, VA: $314,800 - $359,300 for Sr. Distinguished AI Engineer New York, NY: $343,400 - $392,000 for Sr. Distinguished AI Engineer San Francisco, CA: $343,400 - $392,000 for Sr. Distinguished AI Engineer San Jose, CA: $343,400 - $392,000 for Sr. Distinguished AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation . click apply for full job details
08/03/2026
Full time
Senior. Distinguished AI Engineer - Agentic AI Platform (Remote Eligible) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. You will contribute to the north star platform architecture, continuously publishing and refining living diagrams and canonical APIs that cover agent orchestration, RAG pipelines, prompt libraries and multi-tenant policy enforcement. A major emphasis is around standardizing and automating agentic workflows : you will evaluate agentic frameworks such LangGraph, AutoGen, Semantic Kernal, CrewAI and LlamaIndex and then harden / blend patterns that best meet enterprise SLAs do that 90% of new apps adopt them. Developer experience is another cornerstone. You will contribute to crafting an end to end GenAI SDK, CLI and starter kits that let AI engineers spin up secure, observable agentic workflows in under minutes, shrinking prototyping to production timelines by 30%. Trust and safety remain paramount; you will help bring together a vision of central guardrail services - prompt firewalls, content-filter hooks, red team harnesses and audit APIs - consumed by every application to ensure zero Sev4 incidents. You will collaborate with cross organization architects to drive end to end performance by optimizing orchestration - level batching, retrieval caching, heuristic tuning to achieve reductions in per token spend. You will accelerate innovation by incubating proof of concepts and driving RFCs such as hierarchical agent memory, multimodal guardrails, multimodal RAG. You'll own central Helm charts, operators and CRDs that auto scale agents to hit tenant SLAs Finally you will coach and evangelize - hosting architecture office hours, mentoring Staff, Principal and Senior engineers, authoring technical design documents and blogs and representing Capital One at Tier1 AI conferences - to amplify platform vision across internal and external communities. The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Capital One is open to hiring a Remote Employee for this opportunity Basic Qualifications: Bachelor's degree in Computer Science, Engineering, or AI plus at least 10 years of experience developing AI and ML algorithms or technologies, or Master's degree plus at least 8 years of experience developing AI and ML algorithms or technologies At least 10 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 9 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) 2+ years of experience supporting Agentic Frameworks (LangChain, CrewAI, Semantic Kernel (Microsoft), or AutoGen) 2+ years of experience with LLMOps (Google Cloud Vertex AI, Amazon SageMaker, Azure Machine Learning) 8+ years of experience designing mission-critical machine learning platforms 2+ years of experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the VP level Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Master's degree in Computer Science, Computer Engineering, or relevant technical field Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Experience leading GenAI or LLM-Powered application architectures in production Deep understanding of Responsible AI, data privacy and multi-tenant security patterns K8s mastery (multi-region clusters, service mesh) Experience staying abreast of the latest AI research and AI systems and applying novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $286,200 - $326,700 for Sr. Distinguished AI Engineer Cambridge, MA: $314,800 - $359,300 for Sr. Distinguished AI Engineer McLean, VA: $314,800 - $359,300 for Sr. Distinguished AI Engineer New York, NY: $343,400 - $392,000 for Sr. Distinguished AI Engineer San Francisco, CA: $343,400 - $392,000 for Sr. Distinguished AI Engineer San Jose, CA: $343,400 - $392,000 for Sr. Distinguished AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation . click apply for full job details
Distinguished AI Engineer - Agentic AI Platform (Remote Eligible) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. Why this Role Matters: We are building an enterprise Generative AI Platform that lets dozens of product teams compose powerful, safe and explainable AI capabilities - without wrestling with model minutiae or infra plumbing. You will design the agentic workflow framework, shared services such as memory, guardrails, vector search, SDKs and blueprints that translate foundation model power into production grade applications used by millions of users across multiple lines of businesses. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. You will contribute to the north star platform architecture, continuously publishing and refining living diagrams and canonical APIs that cover agent orchestration, RAG pipelines, prompt libraries and multi-tenant policy enforcement. A major emphasis is around standardizing and automating agentic workflows : you will evaluate agentic frameworks such LangGraph, AutoGen, Semantic Kernal, CrewAI and LlamaIndex and then harden / blend patterns that best meet enterprise SLAs do that 90% of new apps adopt them. Developer experience is another cornerstone. You will contribute to crafting an end to end GenAI SDK, CLI and starter kits that let AI engineers spin up secure, observable agentic workflows in under minutes, shrinking prototyping to production timelines by 30%. Trust and safety remain paramount; you will help bring together a vision of central guardrail services - prompt firewalls, content-filter hooks, red team harnesses and audit APIs - consumed by every application to ensure zero Sev4 incidents. You will collaborate with cross organization architects to drive end to end performance by optimizing orchestration - level batching, retrieval caching, heuristic tuning to achieve reductions in per token spend. You will accelerate innovation by incubating proof of concepts and driving RFCs such as hierarchical agent memory, multimodal guardrails, multimodal RAG. You'll own central Helm charts, operators and CRDs that auto scale agents to hit tenant SLAs Finally you will coach and evangelize - hosting architecture office hours, mentoring Staff, Principal and Senior engineers, authoring technical design documents and blogs and representing Capital One at Tier1 AI conferences - to amplify platform vision across internal and external communities. Capital One is open to hiring a Remote Employee for this opportunity Basic Qualifications: Bachelor's degree in Computer Science, Engineering, or AI plus at least 8 years of experience developing AI and ML algorithms or technologies, or Master's degree plus at least 6 years of experience developing AI and ML algorithms or technologies At least 8 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 8+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) 2+ years of experience supporting Agentic Frameworks (LangChain, CrewAI, Semantic Kernel (Microsoft), or AutoGen) 2+ years of experience with LLMOps (Google Cloud Vertex AI, Amazon SageMaker, Azure Machine Learning) 8+ years of experience designing mission-critical machine learning platforms 2+ years of experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the VP level Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Master's degree in Computer Science, Computer Engineering, or relevant technical field Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Experience leading GenAI or LLM-Powered application architectures in production Deep understanding of Responsible AI, data privacy and multi-tenant security patterns Experience as a Staff-plus or Distinguished IC engineer influencing 50+ engineers and C-suite stakeholders K8s mastery (multi-region clusters, sericie mesh) Experience staying abreast of the latest AI research and AI systems and applying novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $269,100 - $307,200 for Distinguished AI Engineer McLean, VA: $269,100 - $307,200 for Distinguished AI Engineer New York, NY: $293,600 - $335,100 for Distinguished AI Engineer San Francisco, CA: $293,600 - $335,100 for Distinguished AI Engineer San Jose, CA: $293,600 - $335,100 for Distinguished AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. . click apply for full job details
08/03/2026
Full time
Distinguished AI Engineer - Agentic AI Platform (Remote Eligible) At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. Why this Role Matters: We are building an enterprise Generative AI Platform that lets dozens of product teams compose powerful, safe and explainable AI capabilities - without wrestling with model minutiae or infra plumbing. You will design the agentic workflow framework, shared services such as memory, guardrails, vector search, SDKs and blueprints that translate foundation model power into production grade applications used by millions of users across multiple lines of businesses. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. You will contribute to the north star platform architecture, continuously publishing and refining living diagrams and canonical APIs that cover agent orchestration, RAG pipelines, prompt libraries and multi-tenant policy enforcement. A major emphasis is around standardizing and automating agentic workflows : you will evaluate agentic frameworks such LangGraph, AutoGen, Semantic Kernal, CrewAI and LlamaIndex and then harden / blend patterns that best meet enterprise SLAs do that 90% of new apps adopt them. Developer experience is another cornerstone. You will contribute to crafting an end to end GenAI SDK, CLI and starter kits that let AI engineers spin up secure, observable agentic workflows in under minutes, shrinking prototyping to production timelines by 30%. Trust and safety remain paramount; you will help bring together a vision of central guardrail services - prompt firewalls, content-filter hooks, red team harnesses and audit APIs - consumed by every application to ensure zero Sev4 incidents. You will collaborate with cross organization architects to drive end to end performance by optimizing orchestration - level batching, retrieval caching, heuristic tuning to achieve reductions in per token spend. You will accelerate innovation by incubating proof of concepts and driving RFCs such as hierarchical agent memory, multimodal guardrails, multimodal RAG. You'll own central Helm charts, operators and CRDs that auto scale agents to hit tenant SLAs Finally you will coach and evangelize - hosting architecture office hours, mentoring Staff, Principal and Senior engineers, authoring technical design documents and blogs and representing Capital One at Tier1 AI conferences - to amplify platform vision across internal and external communities. Capital One is open to hiring a Remote Employee for this opportunity Basic Qualifications: Bachelor's degree in Computer Science, Engineering, or AI plus at least 8 years of experience developing AI and ML algorithms or technologies, or Master's degree plus at least 6 years of experience developing AI and ML algorithms or technologies At least 8 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 8+ years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) 2+ years of experience supporting Agentic Frameworks (LangChain, CrewAI, Semantic Kernel (Microsoft), or AutoGen) 2+ years of experience with LLMOps (Google Cloud Vertex AI, Amazon SageMaker, Azure Machine Learning) 8+ years of experience designing mission-critical machine learning platforms 2+ years of experience architecting, designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor multiple engineering teams and influence cross-functional stakeholders up to the VP level Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Master's degree in Computer Science, Computer Engineering, or relevant technical field Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Experience leading GenAI or LLM-Powered application architectures in production Deep understanding of Responsible AI, data privacy and multi-tenant security patterns Experience as a Staff-plus or Distinguished IC engineer influencing 50+ engineers and C-suite stakeholders K8s mastery (multi-region clusters, sericie mesh) Experience staying abreast of the latest AI research and AI systems and applying novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $269,100 - $307,200 for Distinguished AI Engineer McLean, VA: $269,100 - $307,200 for Distinguished AI Engineer New York, NY: $293,600 - $335,100 for Distinguished AI Engineer San Francisco, CA: $293,600 - $335,100 for Distinguished AI Engineer San Jose, CA: $293,600 - $335,100 for Distinguished AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. . click apply for full job details