Principal, Inflight Innovation and Insights

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

The Principal, Inflight Innovation and Insights is part of the Inflight Division. This role is responsible for setting the strategic direction and hands on delivery of Power Apps, automation, and advanced analytics using Power Platform, Alteryx, and Python. The role combines deep technical expertise with platform ownership, building scalable tools, advising across the Inflight Team, and ensuring data, reporting, and business technology solutions drive real operational value while serving as a mentor and technical authority rather than a traditional people manager.

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Serve as the Principal technical lead for analytics, reporting, and business technology solutions supporting the Inflight organization, with a primary focus on Power Platform, Alteryx, and Python based solutions.
• Define and lead the strategic roadmap for Inflight Power Apps and Power Platform tools, including capability planning, architecture standards, and prioritization aligned with business and operational needs.
• Design, develop, and oversee advanced analytical and automation solutions using Power Apps, Power Automate, and Power BI
• Alteryx workflows for data preparation and analytics
• Python based analysis, automation, and data processing
• Act as a technical authority and solution architect, ensuring solutions are scalable, reliable, well governed, and integrated with broader data and reporting ecosystems.
• Serve as a consultant and trusted advisor to the Inflight Innovation and Insights Team, providing expertise in analytics strategy, reporting design, business technology, and solution feasibility.
• Translate complex operational and business challenges into actionable analytical models, reporting solutions, and low code tools that enable decision making for frontline and senior leaders.
• Establish best practices, technical standards, and reusable patterns for analytics and Power Platform development across Inflight.
• Mentor and technically guide an Analyst/Developer and other team members, providing code review, solution design guidance, and skill development, without primary responsibility for people management.
• Collaborate cross functionally with Technology, Analytics, Operations, Security, and Business partners to ensure solutions meet enterprise standards and Inflight specific needs.
• Lead experimentation and adoption of modern analytics and low code capabilities, evaluating new tools and approaches to continuously improve delivery speed, insight quality, and user experience.
• Champion data quality, automation, and self service analytics to reduce manual effort and improve consistency across Inflight reporting and operational tools.

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field, or equivalent experience.
• 7+ years of experience designing and developing enterprise applications or workflow automation solutions.
• Demonstrated experience architecting scalable, secure, and high performance solutions.

Preferred Qualifications- Education & Prior Job Experience

• Experience supporting operational or frontline business functions, ideally within aviation or transportation.
• Microsoft Power Platform certifications (e.g., PL 600, PL 400).
• Experience with Azure services, including Logic Apps, Functions, and API Management.
• Familiarity with Agile methodologies and DevOps practices.
• Strong analytical skills with the ability to translate complex operational needs into technical solutions.
• Experience mentoring or leading technical teams.

Skills, Licenses & Certifications

• Expertise in Power Apps (Canvas and Model Driven), Power Automate, and Dataverse.
• Advanced expertise with Microsoft Power Platform (Power Apps, Power Automate, Dataverse).
• Strong proficiency in solution architecture, system integration, and data governance.
• Strong understanding of API integrations, data modeling, and cloud based solution design.
• Proven ability to lead technical strategy and influence cross functional stakeholders.
• Ability to design secure, scalable, and maintainable enterprise applications.
• Excellent communication, collaboration, and stakeholder management skills.
• preferred.

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.