User Researcher (Advanced)

  • Cella
  • Columbus, Ohio
  • 05/08/2026
Full time Information Technology Telecommunications

Job Description

Location: Columbus, OhioJob Type: ContractCompensation Range: $58 - 62 per hourWe are seeking an Experience User Researcher to play a pivotal role in shaping user-centered experiences across our product ecosystem. Leveraging advanced proficiency in both quantitative and qualitative techniques, you will identify deep-seated customer needs and translate them into actionable insights that directly influence design, architecture, and functionality. As a core strategist, you will lead the decision-making process on research methodologies to answer critical design questions. You will collaborate closely with cross-functional teams, acting as an expert voice in research discussions to ensure our offerings are rooted in user evidence. If you are a rigorous analyst who excels at turning complex data into strategic recommendations, we want you to help us build more intuitive and impactful products. Responsibilities:Responsible for leading qualitative and quantitative user research initiatives that inform critical decisions for current and future products.Will work closely with cross-product teams to identify research topics that inform business decisions and use best practices in user research to support the entire product design cycle.They will design and execute exploratory field studies with users and subject-matter experts.They will plan, recruit for, and conduct usability analyses in our state-of-the-art usability lab, in the field, or using remote tools.Will collaborate closely with designers, technologists, and product managers and deliver persuasive and compelling findings to executive stakeholders. JOBID: 85 Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.