Business Analyst

Job Title: Business Systems Analyst (Healthcare IT) Overview / Summary: We are seeking an experienced Cerner EHR Systems Analyst to support the implementation, optimization, and ongoing operations of a vendor-hosted Oracle Cerner EHR system. This role involves application support, system configuration, troubleshooting, reporting, and collaboration with cross-functional teams to ensure effective EHR functionality and performance. Key Responsibilities: Serve as Cerner Analyst for PowerChart implementation including system optimization, testing, and validation Complete PowerChart build activities (PowerNote, PowerForm, PowerPlan, ESH, Dynamic Docs) Provide expertise in DCWs, maintenance, and Discern rules writing Collaborate with clinical analysts on workflows and project documentation Design, develop, support, maintain, and deploy functional applications and information support processes Lead troubleshooting and resolution of complex system, hardware, and software issues Perform problem diagnosis, escalation, and knowledge management activities Follow change control processes and ensure timely task completion with proper documentation Lead technical analysis discussions and assist in review sessions for approvals Support release management activities including test plan development, execution, and user acceptance testing Troubleshoot FSI, ESI/ESO issues, and interface integrations Provide training, guidance, and support to team members and end users Assist with system user account management, permissions, and security Create and maintain system documentation, training materials, and SharePoint content Develop and analyze reports to monitor system effectiveness and data quality Identify and resolve data quality issues and monitor usage reports Support system lifecycle processes, testing, and production validation Maintain system protocols, procedures, and compliance with IT security standards Assist with policy and procedure development aligned with cybersecurity standards Work with stakeholders to define, design, and implement custom reports using Cerner CCL Participate in EHR events and provide operational support as needed Required Qualifications: 5+ years of experience with IT healthcare systems and application support 5+ years of experience as an IT Systems Analyst 5+ years of experience with HL7 5+ years of experience with FSI (Foreign Systems Integration) 5+ years of experience with Cerner Olympus 5+ years of experience compiling reports Bachelor's degree in computer science, information systems, public health, environmental science, or five years of related experience Preferred Qualifications: Experience with Cerner CCL query language Experience with Cerner HNA, Bedrock, Remedy Experience with Cerner Reference Lab Network (RLN), Work Queue Manager (WQM), Remote Report Distribution (RRD) JavaScript experience Proficiency in MS Office (Word, Excel, PowerPoint, Visio), Outlook, and SharePoint What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.