QA/QC Technician

Job Title: QA/QC Technician

Job Description

The QA/QC Technician performs quality assurance and quality control audits within data center environments, focusing on telecom and structured cabling installations. This role verifies that all equipment and cabling are installed correctly, tested, dressed properly, and functioning as designed, while maintaining strict adherence to industry, manufacturer, and internal standards. The position requires a detail-oriented, self-starting professional who can think like an auditor, clearly document findings, and collaborate with project teams to drive continuous improvement in quality and compliance.

Responsibilities

• Perform daily QA/QC inspections and observations at assigned data center sites, focusing on telecom and structured cabling installations.
• Audit telecom equipment, copper and fiber cabling, rack layouts, and cable dressing to verify that installations meet design, quality, and performance requirements.
• Use established QA/QC checklists to document findings, including non-conformities, potential risks, and areas for improvement.
• Maintain accurate, organized records of all inspection activities, findings, test results, and follow-up actions.
• Detect deviations from quality standards and promptly report them to the QA/QC leadership, site supervisors, and other relevant personnel.
• Collaborate with management to recommend corrective and preventive actions that enhance quality standards, minimize risks, and improve efficiency.
• Assist, when applicable, in training employees on quality standards, best practices, and compliance expectations.
• Stay current with industry, manufacturing, and internal standards, as well as applicable local, state, and national codes, to ensure ongoing compliance.
• Think critically and analytically during audits to identify risks, non-conformities, and underlying causes of quality issues.
• Prepare clear, professional documentation and reports that summarize audit results, issues identified, and recommended actions.
• Communicate findings clearly and professionally with on-site personnel, project teams, and leadership.
• Demonstrate strong customer service skills by supporting internal and external stakeholders before, during, and after engagements.
• Maintain a positive attitude, strong work ethic, and willingness to learn and grow in the QA/QC discipline.
• Travel to various sites as needed to support quality inspections and audits.
• Support installation work on an as-needed basis if quality audit workload temporarily slows, in order to help the broader team.

Essential Skills

• Minimum of 2 years of experience in structured cabling.
• Strong understanding of telecom and data center cabling concepts, including copper (CAT5/6) and fiber optic cabling.
• Knowledge of industry and manufacturer standards and proper installation practices for cable infrastructure.
• Familiarity with quality assurance and quality control principles and processes.
• Ability to think like an auditor rather than an installer, with a strong focus on verification, compliance, and risk identification.
• Attention to detail and the ability to recognize what a correct, standards-compliant installation looks like.
• Experience with QA/QC auditing and inspection activities, including use of checklists and documentation of findings.
• Clear documentation and reporting skills, with the ability to record issues and prepare structured inspection reports.
• Professional verbal and written communication skills suitable for job sites and cross-functional teams.
• Strong time management and problem-solving skills, with the ability to manage multiple tasks and priorities.
• Self-starting, independent work style with the ability to operate with minimal supervision.
• Proficiency with Microsoft Office Suite for documentation, reporting, and communication.
• Ability and willingness to travel to different work sites as needed.
• Strong customer service orientation and ability to work effectively as part of a team.

Additional Skills & Qualifications

• Experience working in data center environments and with data center standards.
• Knowledge of BICSI standards, OEM specifications, data center standards, and TIA standards related to structured cabling.
• Experience with pre-terminated cables, rack dressing, and rack layout standards.
• Exposure to telecom work, CAT5/6 installations, fiber termination, or similar low-voltage environments.
• Learning Management System experience is preferred.
• Knowledge of adult learning concepts, enabling effective participation in training and knowledge-sharing activities.
• Agility and willingness to take on different projects or learn new areas within quality and technology integration.
• Public speaking skills and comfort presenting findings or training content to groups.
• Experience with documentation processes and corrective action plans in a technical or quality-focused setting.
• Backgrnd in technical support, fiber optic cable, or outside plant (OSP) environments is beneficial.

Why Work Here?

The organization fosters a culture where people are proud of their work and collaborate proactively as teams, grounded in professional behavior, a shared belief system, and common values. It has built a best-in-class technology integration environment that offers customers a single, trusted partner for critical infrastructure and technology needs. The company is committed to delivering world-class customer service and quality on every engagement, supporting customers before, during, and after each project. Employees benefit from a positive working environment focused on mutual success for customers, the business, and the team, with strong emphasis on professional development and the ongoing growth of every teammate.

Work Environment

This role is based primarily in data center environments, working around telecom equipment, structured cabling, and critical infrastructure. Typical work hours are Monday through Friday in 5-8 hour shifts, commonly around 7:00 a.m. to 3:30 p.m. There may be occasional weekend work, and in some cases weekend shifts could be mandatory, so candidates should be comfortable with this level of flexibility. The work involves moving through active technical spaces, performing inspections, audits, and documentation on installed equipment and cabling. The environment is professional and safety-conscious, with an expectation of appropriate attire suitable for data center and job-site conditions, adherence to site protocols, and consistent use of required safety practices and tools.

This is a Contract to Hire position based out of New Albany, OH.

The pay range for this position is $25.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in New Albany,OH.

This position is anticipated to close on Apr 29, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn .

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.