Microsoft Dynamics ERP Business Analyst
- Robert Half
- Minneapolis, Minnesota
- 04/24/2026
Full time
Information Technology
Telecommunications
Management
Testing
CRM
Job Description
Job DescriptionJob DescriptionWe are looking for an experienced ERP/CRM Consultant to join our dynamic team in Minneapolis, Minnesota. In this role, you will leverage your expertise in Microsoft Dynamics 365 Finance & Operations or AX 2012 to provide critical support and enhancements for our business systems. The ideal candidate will excel in troubleshooting, collaborating with cross-functional teams, and developing solutions that align with organizational needs.
Responsibilities:
• Provide daily application support for Microsoft Dynamics systems by identifying and resolving issues that impact end-user functionality.
• Monitor and maintain automated business processes to ensure seamless operations of essential functions.
• Update and manage system data to maintain accuracy and integrity.
• Develop comprehensive training materials and deliver sessions to empower end users.
• Collaborate with stakeholders, team members, and subject matter experts to define requirements and implement effective solutions.
• Conduct discovery sessions to document business needs and translate them into functional design documents for development teams.
• Test, validate, and document system configurations and integration updates based on business requirements.
• Handle incoming access requests and support tickets, ensuring timely resolution and efficient triage.
• Perform rigorous system testing and assist in user acceptance testing to ensure functionality aligns with business objectives.• At least 2-3 years of experience with Microsoft Dynamics 365 Finance & Operations or AX 2012.
• Preferable background in supporting ERP systems within IT, software development, or data management teams.
• Familiarity with logistics, inventory, and warehouse processes, including product setup, warehouse configuration, and shipping workflows.
• Excellent verbal and written communication skills, capable of simplifying technical concepts for diverse audiences.
• Strong ability to thrive in fast-paced environments and adapt to changing priorities.
• Proficiency in client-side scripting and configuration management.
• Skilled in creating Business Requirement Documents and translating them into actionable solutions.
• Knowledge of Dynamics AX and Microsoft Dynamics 365 Finance & Operations systems.
Responsibilities:
• Provide daily application support for Microsoft Dynamics systems by identifying and resolving issues that impact end-user functionality.
• Monitor and maintain automated business processes to ensure seamless operations of essential functions.
• Update and manage system data to maintain accuracy and integrity.
• Develop comprehensive training materials and deliver sessions to empower end users.
• Collaborate with stakeholders, team members, and subject matter experts to define requirements and implement effective solutions.
• Conduct discovery sessions to document business needs and translate them into functional design documents for development teams.
• Test, validate, and document system configurations and integration updates based on business requirements.
• Handle incoming access requests and support tickets, ensuring timely resolution and efficient triage.
• Perform rigorous system testing and assist in user acceptance testing to ensure functionality aligns with business objectives.• At least 2-3 years of experience with Microsoft Dynamics 365 Finance & Operations or AX 2012.
• Preferable background in supporting ERP systems within IT, software development, or data management teams.
• Familiarity with logistics, inventory, and warehouse processes, including product setup, warehouse configuration, and shipping workflows.
• Excellent verbal and written communication skills, capable of simplifying technical concepts for diverse audiences.
• Strong ability to thrive in fast-paced environments and adapt to changing priorities.
• Proficiency in client-side scripting and configuration management.
• Skilled in creating Business Requirement Documents and translating them into actionable solutions.
• Knowledge of Dynamics AX and Microsoft Dynamics 365 Finance & Operations systems.
About Robert Half