Application Support Analyst

Job Title: Application Support Analyst

Location: Oklahoma City, OK (on-site)

Compensation: $60,000 - $150,000 / year depending on experience.

Industry: Oil & Gas

Benefits: The position is eligible for medical, dental, vision, and 401(k).

Onsite requirement - Must be authorized to work in the United States now, and in the future, without assistance.

We are seeking an Application Support Analyst to provide production support and troubleshooting for business-critical applications. This role works closely with business users and IT teams to resolve system issues, investigate data problems, and ensure reliable application performance. The ideal candidate has experience with application support in enterprise environments.

Responsibilities

• Provide application support for enterprise systems and business applications
• Troubleshoot application, database, and integration issues
• Investigate incidents and perform root cause analysis
• Write and run SQL queries to validate and analyze data
• Work with business users to resolve system issues and improve processes
• Monitor application performance and system health
• Support system upgrades, patches, and deployments
• Document solutions and maintain knowledge base articles

• 3+ years of Application Support or Production Support experience
• Strong database troubleshooting skills
• Experience with incident management and root cause analysis
• Ability to troubleshoot enterprise applications and integrations
• Strong communication skills working with both technical teams and business users

• Experience supporting Oil & Gas or Energy industry applications
• Familiarity with production systems, SCADA, or production accounting platforms
• Experience with ServiceNow, Jira, or other ITSM tools
• Experience supporting ERP or enterprise systems
• Familiarity with WellView or SiteView or Aries or Quorum or SAP or Merrick or Peloton applications.

No 3rd parties.

Why choose Addison?

Pay: We negotiate high salaries using U.S. Bureau of Labor Statistics

Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses

Permanent Employment: Many of Addison's job openings lead to potential permanent employment

Connections: You connect directly with hiring managers from renowned organizations

Options: You are presented with multiple employment options near your home

Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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