Job DescriptionJob DescriptionJob Title: Automation Engineer, SCCMLocation: Buffalo, NY Hire Type: ContractPay Range: $51.00/hourWork Type: Full-timeWork Model: Hybrid (4 days in office, 1 WFH)Work Schedule: Monday - Friday, 8am - 5pm FlexRecruiter Contact: Samantha Marranca Nature & Scope:Positional OverviewThe Imagine Group is recruiting for an Automation Engineer, SCCM on behalf of our client, a leading financial institution in Buffalo, New York, serving individuals, businesses, and communities across the eastern United States. Known for its strong regional presence, commitment to community engagement, and focus on long-term customer relationships, the organization offers a stable and collaborative work environment with opportunities for growthIn this role, you will be part of the team responsible for the automation of software installations to all endpoints throughout the bank. This includes Laptops, Desktops, Tablets, Servers and Virtual devices as well as the Operating Systems used in the environment. Through standardized methods and tools, this team provides a stable endpoint environment for user's applications.Role & Responsibility:Tasks That Will Lead to Your Success
- Monitor Jira board for packaging requests.
- Evaluate the requirements of the packaging request to make sure they are complete.
- Smoke test the application and evaluate the best method for packaging.
- Complete packaging process by automating the installation including testing through our SCCM delivery tool, to prepare the application for UAT.
- Provide technical assistance to the Desktop Engineering Team on application packaging and delivery.
- Provide high-level support for SCCM Operations to assist them with failed deployments or installations.
- Routine collaboration with other Bank internal technical teams responsible for the configuration, security, maintenance, and support of the Desktop Environment.
- Produce and maintain packaging standards, knowledge base, operating procedures, guidelines and system documentation.
- Build automation into daily processes to improve the ease of doing business.
- Perform moderate to complex system administration tasks across supported technology
- Assisting the Packaging Team with developing processes as we move towards Microsoft Intune.
- Helping to create a remediation process for application vulnerabilities.
- Working to help further automate the Packaging processes.
- Opportunity to help out with packaging for our MAC OS environment.
Skills & ExperienceQualifications That Will Help You Thrive
- 5+ years relevant experience with Windows environment (Mac OS a plus)
- Experience with software automation techniques, scripting, and operating systems.
- A good working knowledge of how applications interact with the Operating System.
- Strong collaboration with technology partners.
- A team player mindset with an ability to thrive and effectively communicate in a fast-paced
- environment.
- Strong ability to work independently as well as within a team environment.
- Familiar with enterprise desktop solutions using industry standard tools, for example Microsoft SCCM / Intune, JAMF Pro, or other applicable products.
- Demonstrated sound attention to detail.
- Ability to perform remote troubleshooting and provide clear instructions.
- Excellent problem-solving and multitasking skills
Education & Experience Preferred
- Experience managing and implementing projects of a medium to large scale.
- Experience with Jira and Service Now
- Experience scripting with PowerShell
- 5+ years in a medium to large enterprise IT environment