Project Manager / Scrum Master

  • HTC Global Services Inc
  • Phoenix, Arizona
  • 04/24/2026
Full time Information Technology Telecommunications Management Business Analyst

Job Description

Job Title Agile Project Manager / Scrum Master Overview / Summary HTC is seeking an experienced Project Manager / Scrum Master to lead end-to-end delivery of the Public Health Data Portal Expansion. This includes a public Data Explorer, an Admin Portal, and a scalable data platform. The role is responsible for the full delivery lifecycle, including initiation, sprint execution, stakeholder governance, and formal milestone closure, within a 4-month deliverable-based timeline. Key Responsibilities Agile Delivery & Sprint Management Lead end-to-end delivery from initiation through formal closure. Manage Agile sprint ceremonies including planning, daily standups, reviews, retrospectives, and backlog refinement. Facilitate Scrum events and remove impediments to ensure milestone-based delivery. Coordinate dependencies across development, data engineering, QA, DevOps, BA, and architecture workstreams. Stakeholder Communication & Governance Own stakeholder communication, escalation management, and executive governance reporting. Run Steering Committee meetings, status checkpoints, and sprint review demos. Maintain dashboards covering scope, schedule, quality, risk, and financial KPIs. Risk, Issue & Change Management Maintain the project risk register and drive mitigation actions. Track milestone delivery and manage risks, issues, and change requests through formal change control. Coordinate vendor-client dependencies including environment access, dataset delivery, UAT scheduling, and knowledge transfer. Documentation & Deliverable Ownership Maintain project documentation including project plan, RACI, risk register, status reports, and change logs. Ensure all contractual deliverables across milestones are completed and formally accepted. Support contracts team with scope change orders and subcontracting disclosures. Required Qualifications 12+ years of IT project management experience delivering web and data platform engagements end-to-end. Experience running Agile / SAFe programs with milestone-based acceptance in public sector or regulated environments. Active Scrum Master certification (CSM, PSM, or SAFe Scrum Master) and/or PMP. Hands-on experience with Azure DevOps or Jira for sprint planning, backlog management, and reporting. Proven ability to manage multiple workstreams and vendor-client coordination. Strong written and verbal communication skills for executive and technical audiences. Experience managing risk registers, change control, and governance reporting for public-sector programs. Preferred Qualifications Experience delivering public-facing data portals, analytics, or health information systems for government agencies. SAFe Agilist (SA), SAFe Release Train Engineer (RTE), or equivalent certification. Experience with CI/CD pipelines (Jenkins, Azure DevOps) and AWS environments. Familiarity with HIPAA, HITECH, ADA Section 508, and data privacy expectations. Experience coaching teams and working with Steering Committees. Technical Environment Azure DevOps, Jira, Confluence, MS Project, SharePoint, Teams AWS environments (Dev/Test/Prod), Jenkins, Azure DevOps, Git CI/CD SAFe Agile, Scrum, milestone-based acceptance Work Environment 4-month deliverable-based engagement Cross-functional team including Project Manager, Solution Architect, Business Analyst, Frontend Developer, Backend Data Engineer, DevSecOps Engineer, and QA Automation Engineer What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.