Job Description
Summary: Duration: 13 Weeks Work Mode: Onsite Shift: 8 Hr Days: 08:00 AM-04:30 PM Responsibilities: Provide quality phone support to hospital staff in a 24/7 environment for all company-supported applications. Handle documentation, tracking, and monitoring of support requests and incidents. Troubleshoot peripherals used in the company, as well as related telecommunications systems. Perform basic troubleshooting for Windows and Apple devices, mobile devices, network issues, and Microsoft applications. Requirements: High school diploma or equivalent. Typing speed of at least 20 words per minute. Preferred Skills: CompTIA A certification. MCP certification(s). Experience with Active Directory. Experience with Azure and MS Exchange.