19 jobs found

Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. The research/AI team is the dedicated AI/ML and data science arm of the Ad Platform organization. Its mission is to advance AI and machine learning capabilities across Ad Platform by delivering scalable, high impact AI/ML and data science solutions that enhance ad decisioning, forecasting, experimentation and ad experience. We are seeking a Lead Data Scientist to join this innovative team. This role is a critical leadership opportunity for a seasoned data science professional who thrives at the intersection of advanced analytics, machine learning, and business strategy. As a Lead Data Scientist, you will spearhead ML and data science initiatives that shape the future of advertising technology. You will support generative AI production development through rigorous evaluation and data generation pipelines. You will be responsible for designing and executing ML and data science solutions that drive measurable impact across ad decisioning, forecasting, experimentation, and user experience optimization, as well leading evaluation and optimization of generative AI mixed media advertisement creation and enhancement technologies. WHAT YOU'LL DO Drive innovation and apply data science and statistical analysis in a variety of areas to enhance every aspect of advertising serving, including inventory forecasting, ad experience, ad pacing, pricing, targeting, advertising creation and enhancement, and efficient ad delivery. Translate business questions into data science framework; develop data analysis and data models for complex ad challenges with fast turnaround. Develop rigorous evaluation pipelines for generative AI technologies, including visual generations (image, video) and/or LLM-based agentic generations. Define and evaluate key metrics in various product areas. Partner closely with generative AI specialists to support the creation of datasets for generative AI modeling applications. Develop Standard Operating Procedures for human-driven evaluations or labeling. Deliver data insights and provide data-driven recommendations to cross-team stakeholders. Design and analyze A/B tests for machine learning algorithm iterations. Establish strong partnership with stakeholders, including product managers, engineers and program managers, in a collaborative environment. Mentor team members and support their technical growth. WHAT TO BRING Bachelor's in computer science, statistics or equivalent experience At least 7 years of relevant industry experience in data science at leading internet or creative technology companies. Experience in the advertising domain is a strong bonus. Experience creating ML datasets and rigorous dataset labeling or evaluation processes for models. Strong interest to learn about generative mixed media, generative video, and diffusion-based technology. Solid knowledge of data science and statistics. Strong communication skills and business acumen. Proficient in SQL, Python, Java, or R. Familiar with Tableau, and/or other visualization tools. Experience designing and building machine learning models. Passionate about understanding the ad business, applying data science to relevant business scenarios, and seeking innovation opportunities to enhance business effectiveness. Interested in supporting rapid prototyping, generative AI, and creative technologies, including applications to advertisement creation and enhancement. Experienced building data-driven services and applications for production. A proven track record of thriving in a fast-paced, data-driven, and collaborative work environment is required. NICE-TO-HAVES MS or PhD in computer science, statistics or equivalent experience Experience in digital video advertising or digital marketing domain Experience in production-grade development, rapid prototyping, or generative AI related research using LLMs, generative imagery or video, or agentic flows. Otherwise a strong interest to learn. Experience with Airflow, data warehouse, Databricks or Sagemaker. The hiring range for this position in Los Angeles, CA area is $155,700 - $208,700 per year and Seattle Area is $163,100 - $218,700. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. The research/AI team is the dedicated AI/ML and data science arm of the Ad Platform organization. Its mission is to advance AI and machine learning capabilities across Ad Platform by delivering scalable, high impact AI/ML and data science solutions that enhance ad decisioning, forecasting, experimentation and ad experience. We are seeking a Lead Data Scientist to join this innovative team. This role is a critical leadership opportunity for a seasoned data science professional who thrives at the intersection of advanced analytics, machine learning, and business strategy. As a Lead Data Scientist, you will spearhead ML and data science initiatives that shape the future of advertising technology. You will support generative AI production development through rigorous evaluation and data generation pipelines. You will be responsible for designing and executing ML and data science solutions that drive measurable impact across ad decisioning, forecasting, experimentation, and user experience optimization, as well leading evaluation and optimization of generative AI mixed media advertisement creation and enhancement technologies. WHAT YOU'LL DO Drive innovation and apply data science and statistical analysis in a variety of areas to enhance every aspect of advertising serving, including inventory forecasting, ad experience, ad pacing, pricing, targeting, advertising creation and enhancement, and efficient ad delivery. Translate business questions into data science framework; develop data analysis and data models for complex ad challenges with fast turnaround. Develop rigorous evaluation pipelines for generative AI technologies, including visual generations (image, video) and/or LLM-based agentic generations. Define and evaluate key metrics in various product areas. Partner closely with generative AI specialists to support the creation of datasets for generative AI modeling applications. Develop Standard Operating Procedures for human-driven evaluations or labeling. Deliver data insights and provide data-driven recommendations to cross-team stakeholders. Design and analyze A/B tests for machine learning algorithm iterations. Establish strong partnership with stakeholders, including product managers, engineers and program managers, in a collaborative environment. Mentor team members and support their technical growth. WHAT TO BRING Bachelor's in computer science, statistics or equivalent experience At least 7 years of relevant industry experience in data science at leading internet or creative technology companies. Experience in the advertising domain is a strong bonus. Experience creating ML datasets and rigorous dataset labeling or evaluation processes for models. Strong interest to learn about generative mixed media, generative video, and diffusion-based technology. Solid knowledge of data science and statistics. Strong communication skills and business acumen. Proficient in SQL, Python, Java, or R. Familiar with Tableau, and/or other visualization tools. Experience designing and building machine learning models. Passionate about understanding the ad business, applying data science to relevant business scenarios, and seeking innovation opportunities to enhance business effectiveness. Interested in supporting rapid prototyping, generative AI, and creative technologies, including applications to advertisement creation and enhancement. Experienced building data-driven services and applications for production. A proven track record of thriving in a fast-paced, data-driven, and collaborative work environment is required. NICE-TO-HAVES MS or PhD in computer science, statistics or equivalent experience Experience in digital video advertising or digital marketing domain Experience in production-grade development, rapid prototyping, or generative AI related research using LLMs, generative imagery or video, or agentic flows. Otherwise a strong interest to learn. Experience with Airflow, data warehouse, Databricks or Sagemaker. The hiring range for this position in Los Angeles, CA area is $155,700 - $208,700 per year and Seattle Area is $163,100 - $218,700. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Technology is at the heart of Disney's past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more - all working to build and advance the technological backbone for Disney's media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company's media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. Here are a few reasons why we think you'd love working here: Building the future of Disney's media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come. Reach, Scale & Impact: More than ever, Disney's technology and products serve as a signature doorway for fans' connections with the company's brands and stories. Disney+. Hulu. ESPN. ABC. ABC News and many more. These products and brands - and the unmatched stories, storytellers, and events they carry - matter to millions of people globally. Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems. Ad Platforms is responsible for Disney's industry-leading ad technology and products - driving advertising performance, innovation, and value in Disney's sports, news, and entertainment content, across all media platforms. The research/AI team is the dedicated AI/ML and data science arm of the Ad Platform organization. Its mission is to advance AI and machine learning capabilities across Ad Platform by delivering scalable, high impact AI/ML and data science solutions that enhance ad decisioning, forecasting, experimentation and ad experience. We are seeking a Lead Data Scientist to join this innovative team. This role is a critical leadership opportunity for a seasoned data science professional who thrives at the intersection of advanced analytics, machine learning, and business strategy. As a Lead Data Scientist, you will spearhead ML and data science initiatives that shape the future of advertising technology. You will support generative AI production development through rigorous evaluation and data generation pipelines. You will be responsible for designing and executing ML and data science solutions that drive measurable impact across ad decisioning, forecasting, experimentation, and user experience optimization, as well leading evaluation and optimization of generative AI mixed media advertisement creation and enhancement technologies. WHAT YOU'LL DO Drive innovation and apply data science and statistical analysis in a variety of areas to enhance every aspect of advertising serving, including inventory forecasting, ad experience, ad pacing, pricing, targeting, advertising creation and enhancement, and efficient ad delivery. Translate business questions into data science framework; develop data analysis and data models for complex ad challenges with fast turnaround. Develop rigorous evaluation pipelines for generative AI technologies, including visual generations (image, video) and/or LLM-based agentic generations. Define and evaluate key metrics in various product areas. Partner closely with generative AI specialists to support the creation of datasets for generative AI modeling applications. Develop Standard Operating Procedures for human-driven evaluations or labeling. Deliver data insights and provide data-driven recommendations to cross-team stakeholders. Design and analyze A/B tests for machine learning algorithm iterations. Establish strong partnership with stakeholders, including product managers, engineers and program managers, in a collaborative environment. Mentor team members and support their technical growth. WHAT TO BRING Bachelor's in computer science, statistics or equivalent experience At least 7 years of relevant industry experience in data science at leading internet or creative technology companies. Experience in the advertising domain is a strong bonus. Experience creating ML datasets and rigorous dataset labeling or evaluation processes for models. Strong interest to learn about generative mixed media, generative video, and diffusion-based technology. Solid knowledge of data science and statistics. Strong communication skills and business acumen. Proficient in SQL, Python, Java, or R. Familiar with Tableau, and/or other visualization tools. Experience designing and building machine learning models. Passionate about understanding the ad business, applying data science to relevant business scenarios, and seeking innovation opportunities to enhance business effectiveness. Interested in supporting rapid prototyping, generative AI, and creative technologies, including applications to advertisement creation and enhancement. Experienced building data-driven services and applications for production. A proven track record of thriving in a fast-paced, data-driven, and collaborative work environment is required. NICE-TO-HAVES MS or PhD in computer science, statistics or equivalent experience Experience in digital video advertising or digital marketing domain Experience in production-grade development, rapid prototyping, or generative AI related research using LLMs, generative imagery or video, or agentic flows. Otherwise a strong interest to learn. Experience with Airflow, data warehouse, Databricks or Sagemaker. The hiring range for this position in Los Angeles, CA area is $155,700 - $208,700 per year and Seattle Area is $163,100 - $218,700. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

We're hiring for two 100% Remote, Full-Time Direct-Hire roles: End-User Technology Specialist IT Support Specialist We're partnering with a fast-growing SaaS technology company that develops one of the industry's leading digital marketing, website, and client engagement platforms for financial professionals. Their products help thousands of advisors grow their businesses, and they're known for their innovative, remote-first culture and strong investment in technology. They're expanding its internal technology function and supports a distributed workforce. Ideal candidates will have experience with: Desktop/End-User Support (Windows & macOS) Microsoft 365, Google Workspace, JumpCloud, Okta, Entra ID, Active Directory, Intune, Jamf, or similar IAM/device management tools User provisioning/deprovisioning, MFA, SSO, group memberships, permissions & identity management Remote troubleshooting using ticketing systems, chat, and video support tools Endpoint management & security (CrowdStrike, Microsoft Defender, or similar) Hardware provisioning, asset management, onboarding/offboarding, and inventory tracking Creating knowledge base articles, runbooks, and technical documentation Automation using PowerShell, Bash, Python, Google Apps Script, or Power Automate Using AI tools to improve troubleshooting, documentation, and support workflows while validating results independently Strong customer service, analytical thinking, and a proactive approach to researching issues before escalating. If you possess these qualifications and are excited about the prospect of contributing to dynamic team, we encourage you to apply.

Company Overview: Beyond International Group is a dynamic and innovative organization committed to delivering exceptional solutions and services that empower our clients to thrive in a rapidly evolving digital landscape. We pride ourselves on fostering a diverse and inclusive workplace where every team member is valued and encouraged to contribute their unique perspectives. Our collaborative culture promotes personal and professional growth, ensuring that our employees are equipped to succeed in their careers. Join us in making a meaningful impact and driving technological advancements in our industry. Job Title: Support Specialist Location: United States Employment Type: Full-Time / Part-Time Job Responsibilities: As a Support Specialist, you will be the first point of contact for our employees seeking technical assistance. Your responsibilities will include: Providing exceptional customer service and support to employees regarding hardware, software, and network issues. Diagnosing and resolving technical problems via phone, email, and in-person interactions. Assisting with the setup, configuration, and maintenance of computer systems and peripherals. Documenting and tracking support requests in our ticketing system to ensure timely resolution and follow-up. Collaborating with IT team members to identify and implement improvements in processes and systems. Conducting training sessions for employees on new software and technology tools. Staying updated on the latest technology trends and best practices to enhance service delivery. Participating in IT projects and initiatives as needed. Required Qualifications: Associate's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. Minimum of 1-2 years of experience in a helpdesk or technical support role. Strong understanding of computer systems, mobile devices, and other technology tools. Proficiency in troubleshooting hardware and software issues. Excellent communication skills, both verbal and written, with a focus on customer service. Ability to work effectively in a fast-paced environment and manage multiple priorities. Preferred Skills: Experience with ticketing systems (e.g., Zendesk, ServiceNow) and remote support tools. Familiarity with Windows and macOS operating systems, as well as common software applications (e.g., Microsoft Office Suite, Google Workspace). Knowledge of networking concepts and basic network troubleshooting. Certifications such as CompTIA A+, ITIL, or similar are a plus. Strong problem-solving skills and a proactive approach to technical issues. Benefits: At Beyond International Group, we believe in supporting our employees both personally and professionally. We offer a comprehensive benefits package, including: Competitive salary and performance-based bonuses. Health, dental, and vision insurance. Flexible work hours and remote work options. Generous paid time off (PTO) and holiday leave. Professional development opportunities, including training and certification support. A supportive and inclusive company culture that values diversity and collaboration. If you are passionate about technology and committed to providing outstanding support, we would love to hear from you! Beyond International Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences. Join us at Beyond International Group, where your skills and contributions will help shape the future of technology!

Job Description Job Description About the Role: Technology Consultants Inc is looking for a talented and driven Senior Database Management Specialist to join our team in Ashburn, VA. This is an exciting opportunity to take ownership of critical data infrastructure in a fast-paced, innovative consulting environment. If you're passionate about data integrity, performance, and scalability, we want to hear from you! Clearance: Active Public Trust in DHS or a component of DHS What You'll Be Doing The Database Developer will work with a team of database developers and database administrators to support an active program of application development - creating new structures, updating existing ones and managing data within large, complex databases. This is a great opportunity to learn a new domain and a new skillset in a dynamic environment. Required Skills and Experience: Bachelor's degree plus 5+ years in database development roles Experience in data profiling, cleansing, reporting, data staging, ETL jobs Strong experience creating complex SQL in complex data environments Strong experience troubleshooting, tuning SQL and writing performance queries Experience in writing DDL, DML and DCL Hands-on experience with PostgreSQL database development Experience writing Python scripts Experience with Git/version control AWS experience including data migration, validation, data pipelines, CloudWatch, Kibana and Dynatrace Ability to learn new tools quickly as needed to provide new ideas for solving problems Ability and desire to work with other program staff and customers to reach design decisions within given constraints Excellent diplomacy and communication skills with both clients and technical staff Preferred Skills and Experience: Experience working with federal government clients Experience with Oracle/DB2/SQLServer/MySQl/Terradata Experience with Databricks, PySpark, Liquibase, DMS Experience in database administration Experience with Agile methodology and use of Jira for tracking Must be willing to learn DB2 if not already a skill set About Us: Technology Consultants Inc has been a trusted partner in delivering innovative IT and data solutions to government clients. Our clients rely on us for our deep technical expertise, commitment to excellence, and ability to solve complex technology challenges.

Job Description Job Description Summary The Data Center Operations (DCO) role is to provide support for over 3,000 end-users at the Brooklyn Hospital center including remote site. The Data Center Operations is primarily responsible for backend related functions (e.g. network and servers) serving as the point of contact for the Service Desk Analyst (SDA) team, Telecommunication Voice (TELV) team, and other various IT related teams in backend related issues and escalation. While primarily working on backend system, the DCO roles support the SDA and TELV teams during IT projects that other ongoing problems. Reports & Manager: Sr. Manager, Datacenter and Network Operations Primary Responsibilities • Incident ownership from start to the resolution of issues assigned to the Data Center Operations queue following the hospitals Service Level Agreements (SLA) and ITIL procedures established, including, but not limited to working on the issues end to end, documenting the issue fully from the initial troubleshooting steps to the final resolution, creating and/or modifying knowledge base articles that will speed up resolution for future incidents, working with 3rd parties/vendor support to solve issues, and follow all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Server administration tasks to include, but not limited to, troubleshooting server issues, permission issues, application issues, database issues, building, testing, modifying, decommissioning, scoping, and working with 3rd party vendors with servers located on The Brooklyn Hospital Data Center. As the escalation point the DCO will own the case until a resolution is found including document the issue for future issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Network administration tasks include, but not limited to, load balancers, switch operations, router operations, servers operations (e.g. Cisco UCS Operations and other types of servers) using only authorized tools and applications/services to solve network related issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Participate in The Brooklyn Hospital Center Information department related projects in addition to other duties that they may be assigned in accordance with The Brooklyn Hospital Information department guidelines alone and/or as part of a team, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Supporting the Service Desk Analyst Team, Telecommunications Voice Team, and other IT-based teams for backend related issues from their own Incident queue that gets escalated from normal standard operating procedures. Minimum Job Requirements • Ability to work independently and/or as a team. • Demonstrates the ability to troubleshoot using ITIL methodology and also out-of-the-box thinking. • Advanced knowledge of the operating systems of Windows 10, Windows 11, Apple iPhone, Apple iPad, and/or Mac OSX. • Advanced Knowledge of Windows Server 2012/2016/2019 with a focus on Windows Active Directory, Ubuntu Linux OS (nice to have). • Working knowledge of Cisco Networking Equipment, including, but not limited to Cisco Catalyst and Nexus switches, Cisco software solutions of Cisco Prime, Cisco Stealth watch, Cisco ISE, and/or Cisco AMP or equivalent software. • Ability to understand VMware related products and/or Citrix related produces and/or Microsoft related productions that are both end user based and server-based solutions or hardware. • Ability to learn new systems independently and/or part of training sessions and/or part of knowledge base articles provided by the Brooklyn Hospital Information Technology Department. • ServiceNow platform or equivalent ITIL ticketing system use. • Remote Support Tools including by not limited to Bomgar, WebEx, and other equivalent tools that are authorized by the Brooklyn Hospital Information Technology department. • Understanding of Cisco IP VoIP systems or equivalent IP VoIP based systems • Basic creation knowledge of PowerShell and batch file scripting • Excellent writing and oral skills in English. • Ability to demonstrate, Adheres to, and promotes The Brooklyn Hospital Center's Service Excellence Standards • Exerting up to 100lbs of force semi-occasionally, and/or in excess of 50lbs frequently, and/or in excess of 20lbs of force constantly to move objects with reasonable accommodations. • Valid driver's license in order to travel to potential remote locations as part of the Brooklyn Hospital network or the ability to travel using public transit system • To be ability to work a standard shift, weekend, night time work, and/or irregular hour shifts for projects and other functions that might not happen during normal business hours. • Expected to respond to network and server related incidents at night time on a rotating schedule with other members as the escalations point of contact. Education • Bachelor's degree in an IT-related field or higher degree, and/or • Combination of relevant work experience (see below) and Certifications (see below) Work Experience • Minimum of five (5) years of relevant/equivalent work experience Certifications • CCNA or higher, either valid or within 2 years of it being expired, and/or • VMware/Citrix (Server or End User Management track), either valid or wishing 3 years of it being expired Special Notes • Ability to pass a compressive employment verification, background investigation, and medical tests, as designed by the Brooklyn Hospital Human Resources department prior to starting. • The offer letter is given to prospective employees, and then once the or above checks out with Human resources, employees are expected to start right away. Potential Exposers • Exposure to Hazardous Materials such as - wastes, dusts, gases, fumes, cold environments. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.

Job Description Job Description About the Role: Technology Consultants Inc is looking for a talented and driven Senior Database Management Specialist to join our team in Ashburn, VA. This is an exciting opportunity to take ownership of critical data infrastructure in a fast-paced, innovative consulting environment. If you're passionate about data integrity, performance, and scalability, we want to hear from you! Clearance: Active Public Trust in DHS or a component of DHS What You'll Be Doing The Database Developer will work with a team of database developers and database administrators to support an active program of application development - creating new structures, updating existing ones and managing data within large, complex databases. This is a great opportunity to learn a new domain and a new skillset in a dynamic environment. Required Skills and Experience: Bachelor's degree plus 5+ years in database development roles Experience in data profiling, cleansing, reporting, data staging, ETL jobs Strong experience creating complex SQL in complex data environments Strong experience troubleshooting, tuning SQL and writing performance queries Experience in writing DDL, DML and DCL Hands-on experience with PostgreSQL database development Experience writing Python scripts Experience with Git/version control AWS experience including data migration, validation, data pipelines, CloudWatch, Kibana and Dynatrace Ability to learn new tools quickly as needed to provide new ideas for solving problems Ability and desire to work with other program staff and customers to reach design decisions within given constraints Excellent diplomacy and communication skills with both clients and technical staff Preferred Skills and Experience: Experience working with federal government clients Experience with Oracle/DB2/SQLServer/MySQl/Terradata Experience with Databricks, PySpark, Liquibase, DMS Experience in database administration Experience with Agile methodology and use of Jira for tracking Must be willing to learn DB2 if not already a skill set About Us: Technology Consultants Inc has been a trusted partner in delivering innovative IT and data solutions to government clients. Our clients rely on us for our deep technical expertise, commitment to excellence, and ability to solve complex technology challenges.

Job Description Job Description Summary The Data Center Operations (DCO) role is to provide support for over 3,000 end-users at the Brooklyn Hospital center including remote site. The Data Center Operations is primarily responsible for backend related functions (e.g. network and servers) serving as the point of contact for the Service Desk Analyst (SDA) team, Telecommunication Voice (TELV) team, and other various IT related teams in backend related issues and escalation. While primarily working on backend system, the DCO roles support the SDA and TELV teams during IT projects that other ongoing problems. Reports & Manager: Sr. Manager, Datacenter and Network Operations Primary Responsibilities • Incident ownership from start to the resolution of issues assigned to the Data Center Operations queue following the hospitals Service Level Agreements (SLA) and ITIL procedures established, including, but not limited to working on the issues end to end, documenting the issue fully from the initial troubleshooting steps to the final resolution, creating and/or modifying knowledge base articles that will speed up resolution for future incidents, working with 3rd parties/vendor support to solve issues, and follow all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Server administration tasks to include, but not limited to, troubleshooting server issues, permission issues, application issues, database issues, building, testing, modifying, decommissioning, scoping, and working with 3rd party vendors with servers located on The Brooklyn Hospital Data Center. As the escalation point the DCO will own the case until a resolution is found including document the issue for future issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Network administration tasks include, but not limited to, load balancers, switch operations, router operations, servers operations (e.g. Cisco UCS Operations and other types of servers) using only authorized tools and applications/services to solve network related issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Participate in The Brooklyn Hospital Center Information department related projects in addition to other duties that they may be assigned in accordance with The Brooklyn Hospital Information department guidelines alone and/or as part of a team, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Supporting the Service Desk Analyst Team, Telecommunications Voice Team, and other IT-based teams for backend related issues from their own Incident queue that gets escalated from normal standard operating procedures. Minimum Job Requirements • Ability to work independently and/or as a team. • Demonstrates the ability to troubleshoot using ITIL methodology and also out-of-the-box thinking. • Advanced knowledge of the operating systems of Windows 10, Windows 11, Apple iPhone, Apple iPad, and/or Mac OSX. • Advanced Knowledge of Windows Server 2012/2016/2019 with a focus on Windows Active Directory, Ubuntu Linux OS (nice to have). • Working knowledge of Cisco Networking Equipment, including, but not limited to Cisco Catalyst and Nexus switches, Cisco software solutions of Cisco Prime, Cisco Stealth watch, Cisco ISE, and/or Cisco AMP or equivalent software. • Ability to understand VMware related products and/or Citrix related produces and/or Microsoft related productions that are both end user based and server-based solutions or hardware. • Ability to learn new systems independently and/or part of training sessions and/or part of knowledge base articles provided by the Brooklyn Hospital Information Technology Department. • ServiceNow platform or equivalent ITIL ticketing system use. • Remote Support Tools including by not limited to Bomgar, WebEx, and other equivalent tools that are authorized by the Brooklyn Hospital Information Technology department. • Understanding of Cisco IP VoIP systems or equivalent IP VoIP based systems • Basic creation knowledge of PowerShell and batch file scripting • Excellent writing and oral skills in English. • Ability to demonstrate, Adheres to, and promotes The Brooklyn Hospital Center's Service Excellence Standards • Exerting up to 100lbs of force semi-occasionally, and/or in excess of 50lbs frequently, and/or in excess of 20lbs of force constantly to move objects with reasonable accommodations. • Valid driver's license in order to travel to potential remote locations as part of the Brooklyn Hospital network or the ability to travel using public transit system • To be ability to work a standard shift, weekend, night time work, and/or irregular hour shifts for projects and other functions that might not happen during normal business hours. • Expected to respond to network and server related incidents at night time on a rotating schedule with other members as the escalations point of contact. Education • Bachelor's degree in an IT-related field or higher degree, and/or • Combination of relevant work experience (see below) and Certifications (see below) Work Experience • Minimum of five (5) years of relevant/equivalent work experience Certifications • CCNA or higher, either valid or within 2 years of it being expired, and/or • VMware/Citrix (Server or End User Management track), either valid or wishing 3 years of it being expired Special Notes • Ability to pass a compressive employment verification, background investigation, and medical tests, as designed by the Brooklyn Hospital Human Resources department prior to starting. • The offer letter is given to prospective employees, and then once the or above checks out with Human resources, employees are expected to start right away. Potential Exposers • Exposure to Hazardous Materials such as - wastes, dusts, gases, fumes, cold environments. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.

Who we are : The Alliance for Academic Internal Medicine (AAIM) is seeking a Senior Research and Data Visualization Specialist reporting to the Director of Survey Research. When you join the AAIM team you are offered a competitive salary and generous benefit package. Part of the package includes AAIM paying the full premium cost for employee coverage under the health and dental plans. Coverage begins the first of the month following hire date. Other benefits include vision, life insurance, disability insurance, EAP, 403(b) retirement plan with a 7% contribution after one year of service, generous leave policy, identity theft insurance, access to professional development funds, and more! AAIM, a professional membership association, promotes the advancement and professional development of its members who prepare the next generation of internal medicine physicians and leaders through education, research, engagement, and collaboration. Representing over 14,000 members, AAIM is the largest association of faculty and administrative staff serving in departments of medicine. Located in the Old Town section of Alexandria, AAIM is convenient to the Blue and Yellow Metro lines. To learn more about our organization, please visit . What this job is about: The Senior Research and Data Visualization Specialist serves on the Education and Research Team (ERT), which addresses issues related to internal medicine education (undergraduate medical education UME and graduate medical education GME ). The team also oversees research on the discipline and profession of academic medicine through survey data collection, descriptive and exploratory analyses for data visualizations and summary reports, and comparative analyses for publication by member advisory committees/work groups. The Senior Research and Data Visualization Specialist integrates intermediate research skills with data visualization and analytical capabilities. This position is responsible for developing and implementing frameworks (e.g., project milestones and timelines) for research studies, analyzing datasets of variable sizes and complexity, and translating findings into clear, compelling visual insights, reports, and other communications to inform stakeholders on timely issues in their profession. This role serves as a critical bridge between Alliance survey data collection and stakeholder priorities by ensuring that results from studies of complex issues are analytically rigorous and can be interpreted by diverse audiences. The Senior Research and Data Visualization Specialist also applies independent judgment by reviewing requests for Surveys staff support and advising the Director of Survey Research on how to proceed. Responsibilities: Designs, plans, and manages the frameworks (e.g., project milestones and timelines for deliverables) for survey research studies and other data analysis projects from inception to completion. Develops and oversees study protocols while ensuring compliance with research ethics and data confidentiality. Coordinates the activities of cross-functional teams, stakeholders, and member advisory committees/work groups to execute research initiatives. Leads survey development processes, including pilot testing, fielding, data collection, and analyses for summary reporting, ensuring methodological rigor throughout the research lifecycle. Serves as a primary point of contact for project stakeholders and provides periodic updates to Alliance staff and leadership. Manages quantitative datasets of varying sizes, structures, and degrees of complexity, cleaning and validity-checking results to ensure data accuracy and integrity. Conducts descriptive, exploratory, and comparative statistical analyses using data analysis software. Identifies trends, patterns, and key metrics or indicators to generate actionable insights internally and externally. Prepares datasets as sources for Alliance member interactive data dashboard queries, reports, and visualizations, curating which content to include and updating it when appropriate. Translates analytical findings of varying degrees of complexity into intuitive visuals and narratives for technical and non-technical audiences. Similarly, applies best practices in data storytelling and visual design to communicate insights effectively. Continually evaluates and implements emerging visualization tools and techniques. Contributes to the development of scholarly manuscripts and presentations with member-driven survey or survey question author groups. Similarly, contributes to policy briefs or organizational reporting efforts. Presents findings from data collection to stakeholders, leadership teams, and external audiences. Collaborates with multidisciplinary teams, including other researchers and executive leadership. Facilitates member survey advisory committee meetings, developing draft agendas and ensuring follow-through on action items. Attends offsite in-person and other virtual meetings to fulfill the responsibilities of this position. Mentors junior research staff and provide technical guidance as appropriate. Maintains certification in human subjects research training, applies this knowledge to ensure AAIM survey data integrity, confidentiality, and survey participants' rights. Develops and oversees the responsible and effective fiscal management, allocation, and reporting of the department's budget, which may cover staff, vendors, tools and equipment, resources, travel, programs, meetings, committees, revenue, expenses, and invoice coding. Reports potential budgetary problems and collaborates on creating solutions. Oversees multiple projects simultaneously; guides the development of project plans; substantiates the staff, vendors, skills, and financial resources required to complete tasks. Manages direct reports by setting performance goals, monitoring performance, and maintaining an ongoing dialogue regarding successes and challenges using developmental coaching and mentoring. Makes staff compensation, transfer, promotion, and termination decisions. Advises and guides managers and supervisors on providing appropriate and timely employment decisions and rewards to their staff which help to motivate and retain the best talent. Develops and executes recruitment and selection plans to identify and hire talent with strong qualifications and competencies. Provides new hires with a solid foundation for success by orientating and training them on AAIM, their department, and their roles and responsibilities. Perform other duties as necessary. Supervisory Responsibility and Key Relationships: Position includes significant representative contact with committees and members through email, telephone, and onsite meetings for purposes of strategic planning, policy, and oversight. Position manages professional and support staff. What you will get out of it: Insight into the discipline of academic internal medicine. Develop your project management, communication, and budgeting skills. Work with committed and dedicated professional staff and volunteers in a collaborative and high performing environment. Professional development opportunities to grow your career. Comprehensive benefits package including medical, dental, vision, life insurance, disability insurance, EAP, 403(b) retirement plan with a 7% contribution after one year of service, generous leave policy, access to professional development funds, and more! How to apply: Send a resume, cover letter, and salary requirements to . Note: AAIM staff are currently working a hybrid schedule (Tuesdays and Wednesdays in the Alexandria-based office, with three days working remotely), but plan to transition to flexible scheduling based on team needs in a soon to be renovated office space. Both hybrid and remote opportunities are available, with remote work considered within the Washington Metropolitan Statistical area. Requirements: Master's degree + 8 years' experience in Data Science, Statistics, Survey Methodology, other related Social Sciences (Psychology, Applied Sociology, Economics), or a related field (e.g., Public Policy), including experience in research design, data analysis, and/or data visualization. Demonstrated experience in managing complex projects or applied research studies. Intermediate competency in commonly-used statistical software packages and professional survey software suite (Stata and Qualtrics XM or Alchemer preferred or willingness to learn if trained in comparable suites such as SPSS and QuestionPro, SurveyMonkey, or RedCap). Intermediate-level knowledge of descriptive and basic inferential statistics, including predictive modeling and best practices for reporting results for public consumption. Proficiency in data visualization tools ( preferably Power BI , Tableau, Looker). Data storytelling and visual communication capabilities. Intermediate-level knowledge of survey question design and validity checking through practices such as confirmatory factor analysis and cognitive interviewing. Ability to maintain annual renewal of human subjects research training certificate and remain current with best practices for research ethics, including institutional review board study protocol management. Proficiency using Microsoft Office suite applications and web-based collaborative tools; quick study in learning new software suites and applications. Highly skilled at communicating verbally and in writing, providing original content and using accurate grammar, tact, and diplomacy. Highly developed problem solving, analytical, and strategic thinking skills. Superior organizational and time management skills, and attention to quality. Highly skilled at working with general direction managing multiple priorities simultaneously . click apply for full job details

Utah Transit Authority Description Are you a devoted servant in your community with a passion for safety and security? Help UTA keep moving forward in our initiative to keep our employees and riders safe. As our Video Security Specialist, you will take a key role in making sure our police and security guards have what they need and know what they need to know to resolve security issues as they arise. As our Video Security Specialist, you will: Monitor security cameras in real-time and promptly respond to any suspicious or criminal activity observed. Receive calls and provide assistance to law enforcement agencies. Document and maintain accurate records of incidents, actions taken, and outcomes in a centralized database. Monitor alarms, notifications and UTA analytics from current Video Management System. Develop and maintain positive working relationships within the organization and with public agencies. MINIMUM QUALIFICATIONS EXPERIENCE/EDUCATION/TRAINING: Experience in a similar role, preferably in a security monitoring center or law enforcement dispatch. High school diploma or equivalent. Additional relevant certifications or training in security, surveillance, or law enforcement desirable. CPR certification or first-aid training preferred. KNOWLEDGE/SKILLS/ABILITIES: Video surveillance systems and familiarity with Video Management Systems (e.g., Milestone, Samsara, and Safety Vision). Knowledge of eForce software preferred. Local laws and regulations related to security and surveillance related to security. Proficiency in Microsoft Office Suite. Type at least 40 WPM. Excellent verbal and written communication skills. Maintain confidential and sensitive information with diplomacy. Remain calm and professional under pressure. Interpret and communicate internal corporate policies, procedures, and protocols. Strong attention to detail, with the ability to accurately document and report incidents. Organize and maintain records, systems, and projects. Operate two-way radios and communication console equipment. Work in a fast-paced, team environment. Ability to multitask and make quick decisions in critical situations. Successfully pass a thorough background investigation conducted by the Bureau of Criminal Investigation (BCI) to meet employment requirements. This job requires regular and predictable attendance. - OR - An equivalent combination of relevant education and experience. UTA reserves the right to determine the equivalencies of education and experience. Shift Information: Monday - Friday, 5:00 PM to 12:00 AM Pay Rate: $18.13 per hour If interested, apply before: Monday August 17th by 11:59 PM MST As a part-time Administrative Employee, your Total Rewards Benefits Package will include: 11 days of paid time off (6.5 vacation days and 4.5 sick days). Increase in paid time off with tenure at UTA. 10 paid holidays and two (2) floating holidays per year. Training, development, and career advancement opportunities. Employee assistance program - includes counseling, legal services, financial planning, etc. 457 Contribution Plan, available for immediate contributions and company matching. Free transit passes for employees, their spouses, and their dependent children. UTA Well - a comprehensive wellness program designed to support employees and dependents in their health and wellness goals. Free on-site fitness facilities and discounted membership to VASA Fitness and EoS Fitness. Discounted cell phone plans with T-Mobile. Pet insurance plan options (tailored plan coverage based on pet's health and needs). PM21 Utah Transit Authority is an Equal Opportunity Employer of all persons regardless of race, color, religion, sex, national origin, age, disability, covered veterans, sexual orientation, and gender identity. Women, minorities, and people with disabilities are encouraged to apply. Applicants needing an accommodation under the Americans with Disabilities Act for any part of the application process should contact UTA Human Resources at . A minimum of two work days' notice prior to the need for the accommodation is required. Utah Transit Authority is a drug-free workplace, subject to federal drug and alcohol testing regulations under 49 CFR Part 40, 655, and 219. All offers for employment are contingent upon a successful pre-employment drug test. If a pre-employment test returns a non-negative result, an application for employment may be rejected. All employees are subject to reasonable suspicion and post-accident testing for drug and alcohol use. All safety sensitive employees are subject to random testing for drug and alcohol use. PI7a7ebf547d45-9574

Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Specialist provides front-line technical support across JPMS corporate offices, remote and hybrid users, and the Santa Clarita distribution center. The role supports Windows and macOS computers, mobile devices, Microsoft 365, conference-room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently install, relocate, and support technology equipment. IT Support Specialist will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. This position requires independent work, sharing information and assisting others with various projects. This role will work onsite at both our Santa Monica and Santa Clarita locations. What You will Do: Provide Tier 1/Tier 2 support for all IT tickets submitted, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Provide professional, high-touch technical support to executives, department leaders, and other users requiring time-sensitive assistance Set up, test, and troubleshoot conference-room A/V (displays, cameras, microphones, and conferencing devices) and support both Microsoft Teams and Zoom meetings Support Windows and macOS computers, mobile devices, MDM enrollment, and remote/hybrid users Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal; maintain site spares and loaner equipment Coordinate warranty repairs, vendor visits, replacement equipment, and local IT inventory Provide scheduled and as-needed IT support at the Santa Clarita distribution center for warehouse users, shipping and packing workstations, Zebra handheld devices, thermal-label printers, time clocks, and other operational technology Troubleshoot basic warehouse RF/Wi-Fi, device-connectivity, printing, and peripheral issues, escalating infrastructure or business-application problems as appropriate Support and troubleshoot desk phones and the VoIP phone system Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Assist with office moves, workstation installations, cabling, event technology, and deployment of new office equipment Run approved diagnostic or remediation scripts, including basic PowerShell, where documented Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records Support and enforce IT policies; periodically train end-users on hardware and software Travel between Santa Monica, Santa Clarita, and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), macOS, Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi, VPNs, and basic network troubleshooting Fundamental understanding of virtualization and cloud computing Advanced printer / peripheral device troubleshooting Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and travel requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 4+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Mosyle, Intune, or comparable RMM/MDM/EDR tools Apple device management experience (Apple Business Manager / Mosyle) Experience supporting warehouse or distribution-center technology (Zebra devices, thermal-label printers) Education: Bachelor's degree in related field or technical trade school certification highly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Transport, install, and relocate technology equipment between work areas and provide hands-on support in both corporate office and Santa Clarita distribution-center environments Travel between Santa Monica, Santa Clarita, and other designated JPMS locations as scheduled Competitive Compensation: The expected base hourly range for this position is $40.87 to $45.67. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 40.87 - $ 45.67 Compensation details: 40.87-45.67 Hourly Wage PI3d08daa19c7a-7684

Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Specialist provides front-line technical support across JPMS corporate offices, remote and hybrid users, and the Santa Clarita distribution center. The role supports Windows and macOS computers, mobile devices, Microsoft 365, conference-room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently install, relocate, and support technology equipment. IT Support Specialist will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. This position requires independent work, sharing information and assisting others with various projects. This role will work onsite at both our Santa Monica and Santa Clarita locations. What You will Do: Provide Tier 1/Tier 2 support for all IT tickets submitted, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Provide professional, high-touch technical support to executives, department leaders, and other users requiring time-sensitive assistance Set up, test, and troubleshoot conference-room A/V (displays, cameras, microphones, and conferencing devices) and support both Microsoft Teams and Zoom meetings Support Windows and macOS computers, mobile devices, MDM enrollment, and remote/hybrid users Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal; maintain site spares and loaner equipment Coordinate warranty repairs, vendor visits, replacement equipment, and local IT inventory Provide scheduled and as-needed IT support at the Santa Clarita distribution center for warehouse users, shipping and packing workstations, Zebra handheld devices, thermal-label printers, time clocks, and other operational technology Troubleshoot basic warehouse RF/Wi-Fi, device-connectivity, printing, and peripheral issues, escalating infrastructure or business-application problems as appropriate Support and troubleshoot desk phones and the VoIP phone system Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Assist with office moves, workstation installations, cabling, event technology, and deployment of new office equipment Run approved diagnostic or remediation scripts, including basic PowerShell, where documented Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records Support and enforce IT policies; periodically train end-users on hardware and software Travel between Santa Monica, Santa Clarita, and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), macOS, Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi, VPNs, and basic network troubleshooting Fundamental understanding of virtualization and cloud computing Advanced printer / peripheral device troubleshooting Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and travel requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 4+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Mosyle, Intune, or comparable RMM/MDM/EDR tools Apple device management experience (Apple Business Manager / Mosyle) Experience supporting warehouse or distribution-center technology (Zebra devices, thermal-label printers) Education: Bachelor's degree in related field or technical trade school certification highly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Transport, install, and relocate technology equipment between work areas and provide hands-on support in both corporate office and Santa Clarita distribution-center environments Travel between Santa Monica, Santa Clarita, and other designated JPMS locations as scheduled Competitive Compensation: The expected base hourly range for this position is $40.87 to $45.67. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 40.87 - $ 45.67 Compensation details: 40.87-45.67 Hourly Wage PI3d08daa19c7a-7684

Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Specialist provides front-line technical support across JPMS corporate offices, remote and hybrid users, and the Santa Clarita distribution center. The role supports Windows and macOS computers, mobile devices, Microsoft 365, conference-room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently install, relocate, and support technology equipment. IT Support Specialist will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. This position requires independent work, sharing information and assisting others with various projects. This role will work onsite at both our Santa Monica and Santa Clarita locations. What You will Do: Provide Tier 1/Tier 2 support for all IT tickets submitted, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Provide professional, high-touch technical support to executives, department leaders, and other users requiring time-sensitive assistance Set up, test, and troubleshoot conference-room A/V (displays, cameras, microphones, and conferencing devices) and support both Microsoft Teams and Zoom meetings Support Windows and macOS computers, mobile devices, MDM enrollment, and remote/hybrid users Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal; maintain site spares and loaner equipment Coordinate warranty repairs, vendor visits, replacement equipment, and local IT inventory Provide scheduled and as-needed IT support at the Santa Clarita distribution center for warehouse users, shipping and packing workstations, Zebra handheld devices, thermal-label printers, time clocks, and other operational technology Troubleshoot basic warehouse RF/Wi-Fi, device-connectivity, printing, and peripheral issues, escalating infrastructure or business-application problems as appropriate Support and troubleshoot desk phones and the VoIP phone system Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Assist with office moves, workstation installations, cabling, event technology, and deployment of new office equipment Run approved diagnostic or remediation scripts, including basic PowerShell, where documented Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records Support and enforce IT policies; periodically train end-users on hardware and software Travel between Santa Monica, Santa Clarita, and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), macOS, Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi, VPNs, and basic network troubleshooting Fundamental understanding of virtualization and cloud computing Advanced printer / peripheral device troubleshooting Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and travel requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 4+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Mosyle, Intune, or comparable RMM/MDM/EDR tools Apple device management experience (Apple Business Manager / Mosyle) Experience supporting warehouse or distribution-center technology (Zebra devices, thermal-label printers) Education: Bachelor's degree in related field or technical trade school certification highly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Transport, install, and relocate technology equipment between work areas and provide hands-on support in both corporate office and Santa Clarita distribution-center environments Travel between Santa Monica, Santa Clarita, and other designated JPMS locations as scheduled Competitive Compensation: The expected base hourly range for this position is $40.87 to $45.67. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 40.87 - $ 45.67 Compensation details: 40.87-45.67 Hourly Wage PI3d08daa19c7a-7684

The Information Technology (IT) Support Specialist supports day-to-day endpoint, mobility, and productivity application operations with a strong customer service focus. This role is responsible for Tier 2 escalation support, Microsoft Intune management for iOS/iPadOS and Windows devices, Windows Autopilot deployments, software packaging, hardware refresh activities, Microsoft 365 application support, and ServiceNow ticket management. The essential purpose of this role is to deliver efficient, trusted end-user experience through responsive technical support, clear documentation, and leveraging AI-assisted tools to streamline repetitive tasks and improve resolution times. The compensation for this position will be commensurate with education or work experience. Responsibilities What You'll Be Doing: Resolves and owns escalated Tier II enduser issues related to hardware, software, access, and connectivity, providing clear communication and maintaining ownership through resolution. Installs, configures, and troubleshoots desktops, laptops, printers, and mobile devices (iOS/Android) using deskside and remote support methods. Diagnoses and resolves advanced Windows 10/11 and macOS issues, including user profiles, system performance, connectivity, and application behavior. Diagnoses and resolves hardware and peripheral issues (monitors, docks, keyboards, mice, headsets, printers/scanners) and coordinates warranty repairs and replacements as needed. Supports employee onboarding and offboarding activities, including device provisioning, accessory issuance, system access validation, and return of equipment. Supports and maintains Microsoft Intune policies, configuration profiles, and compliance settings, troubleshooting device enrollment, policy application, and configuration issues for Windows and iOS/iPadOS devices. Qualifications What We're Looking For: Associate's or Bachelor's degree in information technology, computer science, or a related field preferred; relevant certifications (CompTIA A+, ITIL Foundation, Microsoft 365 Certified) are a plus. 5+ years of experience in IT End User Services / Tier 2 support, including escalations and customer-facing troubleshooting. What You'll Need for Success: Advanced Windows 10/11 troubleshooting skills and working macOS support knowledge (profiles, connectivity, application support). Experience supporting Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint) in an end-user environment. Identity and Access skills including Active Directory (on-prem) and Entra ID (Azure AD), group membership management, MFA troubleshooting, and familiarity with hybrid identity and hybrid-joined devices. If you feel you don't have the experience listed above, but still think you are qualified for the job, we encourage you to apply for consideration. What You'll Get In Return: Generous salary and bonus program(s) Low-cost Medical, Dental, and Vision insurance Retirement plan with employer matching contributions Attractive vacation programs Inclusive Group Life insurance Supportive Employee Assistance Program (EAP) that allows for covered behavioral health visits Rewarding employee referral program Valuable employee training program(s) Badger Infrastructure Solutions is the industry leader in non -destructive hydro-excavation (hydrovac) services. Since 1992, Badger has been innovating cutting-edge technology and providing services to a diverse customer base, including oil and gas, energy, industrial, construction, transportation and other markets, as well as numerous government agencies within Canada and the United States. We hire great people from a wide array of backgrounds, not because it is the right thing to do, but because it makes Badger stronger. There has never been a better time to join and grow with Badger.

GreenState Credit Union MAC Specialist I US-IA-North Liberty Job ID: # of Openings: 1 Category: Retail GreenState Credit Union Overview Serves as a key member of the Member Assistance Center by providing high quality service experiences to members through phone and digital interactions. This position will build relationships with members across various channels serviceable at a first-tier of support. The individual will process transactions in a professional, accurate and efficient manner. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Pay range for this hourly position is $23.61 - $27.60/hr with a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union's core values and Service Standards in conducting GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Promotes and implements the values of the Member Assistance Center. The qualified candidate will be member focused, show excellence and accuracy in all work, demonstrate integrity, share one vision through teamwork, continually look for improvement, openly mentor others and respect others. Assists members and potential members with telephone and digital service channels by: Answering questions about GreenState products and services Performing transactions and resolving problems that are within their authority to resolve. Refer problems that are beyond their authority to the appropriate group along with their recommendations. Ensuring timely follow up in interactions requiring it for continuation of high-quality member service. Demonstrates excellence, integrity, teamwork and respect for others, in all their work. Displays expertise in all GreenState Credit Union products and services and can effectively cross-sell other products. Research and resolves complex member service issues with limited supervision. Educates members on the use of digital or self-service platforms and provides technical support while utilizing those platforms. Uses a computerized system for member verification, gathering relevant information to complete various transactions/requests while ensuring they are in accordance with the appropriate processes and procedures. Supports the department through accurate and timely completion of processing related tasks, such as document processing or responding to internal requests. Demonstrates a high degree of accuracy, attention to detail and multi-tasking ability. Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events. Contributes positively to the strategic objectives and culture of the department. Educates members on all Credit Union products and services. Meets or exceeds established department and individual goals as identified by departmental leadership. All other duties as assigned. Qualifications High school diploma or the equivalent (i.e. GED) and 0-2 years of experience, preferably in a communication center and/or financial institution. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Individual must be comfortable being on camera at all times. Individuals must be able to conduct company business via phone and digital platforms. Ability to read and interpret documents such as procedure manuals. Ability to prioritize and work efficiently in a fast pace environment. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Must be bondable. Highly skilled in mult-tasking ability, accuracy and attention to detail. Thorough knowledge of deposit products and regulations. Ability to develop and maintain effective working relationships with co-workers Reporting Relationship Reports to the Member Assistance Center Service Supervisor. Supervisory Responsibilities This position is not responsible for the supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PI9c1f009bcef7-8337