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information system security manager
Business Systems Manager
Trinet Atlanta, Georgia
TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers' compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients' business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So, if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody's perfect - and we encourage you to apply. You may just be the right candidate for this or other roles. JOB SUMMARY The position partners with business stakeholders to analyze current state needs and challenges providing functional and technical expertise in identifying, evaluating, and implementing process and procedures to help solve complex business problems. The role is responsible for high-level requirements definition, solution design, and deployment of analytical and reporting solutions as well as all aspects of delivery and engagement. The role is extremely hands-on and collaborative working cross-functionally with leadership on critical projects requiring analytical solutions. Essential Duties/Responsibilities Identifies gaps, improvements, automation opportunities and provides technical expertise in business requirements for Oracle Fusion Cloud environments, including Oracle Fusion Cloud Applications (SaaS), and Oracle Cloud Platform (PaaS) services. Analyzes, designs and implements security controls and configurations in a scalable and cost-effective manner across the Oracle ERP, HCM, and EPM applications Identify custom solutions for various business cases, including building custom security roles, security profiles and areas of responsibility as per business requirements. Manages demand intake (e.g., new projects, change requests, backlogs) with key business stakeholders to ensure priorities are aligned Drives project estimations across the Oracle Fusion Cloud application suite to derive accurate level of security efforts (LOE's) to support project planning cycles Defines security system specifications and objectives based on business requirements and cost considerations. Provides management with recommendations that support security audits and segregation-of-duties assessments. Performs detailed data profiling and analysis to validate business requirements, confirm key assumptions, and identify potential data or process gaps. Also supports end-user access issues through troubleshooting and root cause analysis. Provides high-level data education and consultation to provide security guidance and support during Oracle Fusion migrations, upgrades and integration projects. Create and maintain security configuration documents, and standard operating procedures. Required for All Jobs Performs other duties as assigned Complies with all policies and standard QUALIFICATIONS Bachelor's degree in computer science, cybersecurity, or related field or equivalent experience - preferred Work Experience 4 years of relevant experience managing Oracle ERP, HCM, and EPM applications. Experience building and/or troubleshooting custom security roles. Experience with Oracle Risk Management Cloud, with knowledge around building and maintaining Advanced Access Controls and Advanced Financials Controls Experience with Oracle security technologies and tools, such as HCM Data Loader, ADFDI, Oracle Identity and Access Management (IAM) Experience with Oracle Reporting Security Licenses and Certifications Oracle Risk Management Cloud Certified Implementation Professional - preferred Knowledge, Skills and Abilities Excellent communication, presentation, and interpersonal skills Analytical, problem-solving, negotiation and organizational skills High aptitude for learning new technologies and utilizing project management applications Thorough understanding of the software development lifecycle (SDLC) Agile and Waterfall methodologies Familiarity with security compliance frameworks and regulations, such as SOX, SOC 2, GDPR, HIPAA Understanding of Segregation of Duties and Least Privileged Access Proficient in Microsoft Office Suite Excellent attention to details and organizational skills Ability to lead, engage, and communicate in a consulting capacity Travel Requirements Minimal Work Environment Work in clean, pleasant, and comfortable office or home setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. The preferred location for this role is Atlanta, GA, and the salary range for this location is $89,600.00 to $168,000.00. All qualified external applicants will be considered for an in-office role, based in Atlanta. All qualified internal candidates are encouraged to apply and consider relocation to Atlanta and may be considered for remote hire at the company's discretion. The candidate's final salary offer will be based on the candidate's skills, education, work location and experience. A candidate's compensation may also include bonuses consistent with TriNet's corporate bonus plan. Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact to request such an accommodation.
08/07/2026
Full time
TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers' compensation insurance. TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients' business success with extraordinary HR. Don't meet every single requirement? Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So, if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, nobody's perfect - and we encourage you to apply. You may just be the right candidate for this or other roles. JOB SUMMARY The position partners with business stakeholders to analyze current state needs and challenges providing functional and technical expertise in identifying, evaluating, and implementing process and procedures to help solve complex business problems. The role is responsible for high-level requirements definition, solution design, and deployment of analytical and reporting solutions as well as all aspects of delivery and engagement. The role is extremely hands-on and collaborative working cross-functionally with leadership on critical projects requiring analytical solutions. Essential Duties/Responsibilities Identifies gaps, improvements, automation opportunities and provides technical expertise in business requirements for Oracle Fusion Cloud environments, including Oracle Fusion Cloud Applications (SaaS), and Oracle Cloud Platform (PaaS) services. Analyzes, designs and implements security controls and configurations in a scalable and cost-effective manner across the Oracle ERP, HCM, and EPM applications Identify custom solutions for various business cases, including building custom security roles, security profiles and areas of responsibility as per business requirements. Manages demand intake (e.g., new projects, change requests, backlogs) with key business stakeholders to ensure priorities are aligned Drives project estimations across the Oracle Fusion Cloud application suite to derive accurate level of security efforts (LOE's) to support project planning cycles Defines security system specifications and objectives based on business requirements and cost considerations. Provides management with recommendations that support security audits and segregation-of-duties assessments. Performs detailed data profiling and analysis to validate business requirements, confirm key assumptions, and identify potential data or process gaps. Also supports end-user access issues through troubleshooting and root cause analysis. Provides high-level data education and consultation to provide security guidance and support during Oracle Fusion migrations, upgrades and integration projects. Create and maintain security configuration documents, and standard operating procedures. Required for All Jobs Performs other duties as assigned Complies with all policies and standard QUALIFICATIONS Bachelor's degree in computer science, cybersecurity, or related field or equivalent experience - preferred Work Experience 4 years of relevant experience managing Oracle ERP, HCM, and EPM applications. Experience building and/or troubleshooting custom security roles. Experience with Oracle Risk Management Cloud, with knowledge around building and maintaining Advanced Access Controls and Advanced Financials Controls Experience with Oracle security technologies and tools, such as HCM Data Loader, ADFDI, Oracle Identity and Access Management (IAM) Experience with Oracle Reporting Security Licenses and Certifications Oracle Risk Management Cloud Certified Implementation Professional - preferred Knowledge, Skills and Abilities Excellent communication, presentation, and interpersonal skills Analytical, problem-solving, negotiation and organizational skills High aptitude for learning new technologies and utilizing project management applications Thorough understanding of the software development lifecycle (SDLC) Agile and Waterfall methodologies Familiarity with security compliance frameworks and regulations, such as SOX, SOC 2, GDPR, HIPAA Understanding of Segregation of Duties and Least Privileged Access Proficient in Microsoft Office Suite Excellent attention to details and organizational skills Ability to lead, engage, and communicate in a consulting capacity Travel Requirements Minimal Work Environment Work in clean, pleasant, and comfortable office or home setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions. The preferred location for this role is Atlanta, GA, and the salary range for this location is $89,600.00 to $168,000.00. All qualified external applicants will be considered for an in-office role, based in Atlanta. All qualified internal candidates are encouraged to apply and consider relocation to Atlanta and may be considered for remote hire at the company's discretion. The candidate's final salary offer will be based on the candidate's skills, education, work location and experience. A candidate's compensation may also include bonuses consistent with TriNet's corporate bonus plan. Additionally, subject to applicable eligibility requirements, TriNet offers permanent full-time employees a variety of benefits including medical, dental, and vision plans, life and disability insurance, a 401(K) savings plan, an employee stock purchase plan, eleven (11) Company observed holidays, PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact to request such an accommodation.
IT Architect IV
Kaiser Permanente Greensboro, North Carolina
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: Supports the definition and execution of enterprise technology standards and architecture governance. Supports the standards lifecycle, governance processes, and reference architectures that guide solution design and investment decisions. Partners across architecture, engineering, security, infrastructure, and delivery teams to ensure alignment with strategy, risk, and operational models. Balances policy with practical, efficient processes to improve decision quality and delivery speed. Job Summary: This individual contributor is primarily responsible for contributing to the development of the IT strategic technology direction, as well as for assisting in the execution of the architecture process for technology solutions with guidance from senior architects. This contributor should fully understand the EA mission. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Executes the architecture process for technology solutions with guidance from senior architects as appropriate by collaborating with other architects to develop the target state. Creates solution architectures, roadmaps, and system transition plans to align business, applications, data, integration, and/or infrastructure architecture. Collaborates with project teams and business users to create architecture artifacts (for example, logical, conceptual, physical) to guide detailed design. Helps determine the selection of technologies as requested. Provides input into the development of the architecture strategy and technology direction by providing domain knowledge on solutions and technology. Shares knowledge of current capability gaps, architectural gaps, and market and industry trends that can be used to set future direction. Defines and communicates the architecture standards, guidelines, and statements of direction with guidance from senior architects, as appropriate, by facilitating the design and establishment of architecture standards or controls. Ensures architecture standards or controls allow business needs to be met. Assists in the development and establishment of architectural best practices that guide the design of technology solutions. Collaborates with IT and business leadership and participates in making decisions regarding the adoption of new technology. Demonstrates a full understanding of the architecture best practices for assigned domain(s) and educates others throughout the organization on the function of architecture methodologies, governance, and standards by serving as a subject matter expert across business and/or IT teams, and presenting to internal and external audiences. Minimum Qualifications: Bachelors degree in Computer Science, CIS, Engineering, Business, or related technical field and six (6) years IT experience delivering technical solutions, including at least two (2) years working on projects related to IT architecture. Additional equivalent work experience may be substituted for the degree requirement. Minimum One (1) year experience with modeling techniques (e.g., BPMN, UML, ER). Minimum One (1) year in a technical leadership role with or without direct reports.
08/07/2026
Full time
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: Supports the definition and execution of enterprise technology standards and architecture governance. Supports the standards lifecycle, governance processes, and reference architectures that guide solution design and investment decisions. Partners across architecture, engineering, security, infrastructure, and delivery teams to ensure alignment with strategy, risk, and operational models. Balances policy with practical, efficient processes to improve decision quality and delivery speed. Job Summary: This individual contributor is primarily responsible for contributing to the development of the IT strategic technology direction, as well as for assisting in the execution of the architecture process for technology solutions with guidance from senior architects. This contributor should fully understand the EA mission. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. Executes the architecture process for technology solutions with guidance from senior architects as appropriate by collaborating with other architects to develop the target state. Creates solution architectures, roadmaps, and system transition plans to align business, applications, data, integration, and/or infrastructure architecture. Collaborates with project teams and business users to create architecture artifacts (for example, logical, conceptual, physical) to guide detailed design. Helps determine the selection of technologies as requested. Provides input into the development of the architecture strategy and technology direction by providing domain knowledge on solutions and technology. Shares knowledge of current capability gaps, architectural gaps, and market and industry trends that can be used to set future direction. Defines and communicates the architecture standards, guidelines, and statements of direction with guidance from senior architects, as appropriate, by facilitating the design and establishment of architecture standards or controls. Ensures architecture standards or controls allow business needs to be met. Assists in the development and establishment of architectural best practices that guide the design of technology solutions. Collaborates with IT and business leadership and participates in making decisions regarding the adoption of new technology. Demonstrates a full understanding of the architecture best practices for assigned domain(s) and educates others throughout the organization on the function of architecture methodologies, governance, and standards by serving as a subject matter expert across business and/or IT teams, and presenting to internal and external audiences. Minimum Qualifications: Bachelors degree in Computer Science, CIS, Engineering, Business, or related technical field and six (6) years IT experience delivering technical solutions, including at least two (2) years working on projects related to IT architecture. Additional equivalent work experience may be substituted for the degree requirement. Minimum One (1) year experience with modeling techniques (e.g., BPMN, UML, ER). Minimum One (1) year in a technical leadership role with or without direct reports.
ManTech
Cyber System Security Engineer
ManTech El Segundo, California
MANTECH seeks a motivated, career and customer-oriented Cybersecurity System Security Engineer (CSSE) - III to join our team in El Segundo, CA. In this role, you will provide critical support within Special Access Programs (SAPs) supporting SSC and AFSPC acquisition programs. You will deliver daily technical support across Collateral, Sensitive Compartmented Information (SCI), and SAP activities to ensure systems meet essential NIST Cybersecurity requirements for system assessment and authorization in a full-time, on-site environment. Responsibilities Lead a team of System Security Engineers and Certification Analysts ensuring customer national and international security interests are protected during acquisition system design and testing. Chair and co-chair customer and SAP community Cybersecurity working groups while actively participating in Systems Security Engineering IPT reviews. Perform oversight for the development, implementation, and evaluation of information system security program policies with emphasis on SAP network infrastructures. Provide expert-level consultation and technical services on all aspects of Information Security and system designs. Develop and provide Cybersecurity risk management recommendations, Program Protection Plans, and Cybersecurity Strategies to the customer. Assist with site activation activities, design reviews, and test and evaluation of systems. Work directly with approval and accreditation authorities to successfully obtain systems' Authorization to Operate (ATO). Minimum Qualifications Bachelor's degree in a related discipline an additional 4 years of related experience may be accepted in lieu of degree. 12+ years of total experience, including a minimum of 8 years of experience within an SCI or SAR environment. 4 years of direct Special Access Program (SAP) relevant experience. Must meet DoD Directive 8570.01-M/8140 requirements for Information Assurance Technician (IAT) Level 3 and Information Assurance Manager (IAM) Level 3 within 6 months of hire. Full understanding of Risk Management Framework (RMF) and Joint SAP Implementation Guide (JSIG) processes for system accreditation. Preferred Qualifications Familiarity with DoD security policies, manuals, and appropriate ICDs, JAFANs, and related guiding policy documents. Proven ability to work in a dynamic environment and effectively interact with DoD, military, civilian, and industry partners. Strong working knowledge of Microsoft Office applications including Word, PowerPoint, and Excel. Possess a high degree of originality, creativity, and initiative while requiring minimal supervision. Clearance Requirements Current Top-Secret Clearance with SCI Eligibility. Must be eligible for access to Special Access Programs (SAP). Willingness to submit to a Counterintelligence polygraph. Physical Requirements Must be willing to travel within the organizational Area of Responsibility (AOR), including both air and ground transportation. Person in this position may remain in a stationary position 50% of the time in closed-area offices. Must be able to occasionally move about inside and outside of the office to access files, cabinets, and safes, or install and remove computer-related equipment.
08/07/2026
Full time
MANTECH seeks a motivated, career and customer-oriented Cybersecurity System Security Engineer (CSSE) - III to join our team in El Segundo, CA. In this role, you will provide critical support within Special Access Programs (SAPs) supporting SSC and AFSPC acquisition programs. You will deliver daily technical support across Collateral, Sensitive Compartmented Information (SCI), and SAP activities to ensure systems meet essential NIST Cybersecurity requirements for system assessment and authorization in a full-time, on-site environment. Responsibilities Lead a team of System Security Engineers and Certification Analysts ensuring customer national and international security interests are protected during acquisition system design and testing. Chair and co-chair customer and SAP community Cybersecurity working groups while actively participating in Systems Security Engineering IPT reviews. Perform oversight for the development, implementation, and evaluation of information system security program policies with emphasis on SAP network infrastructures. Provide expert-level consultation and technical services on all aspects of Information Security and system designs. Develop and provide Cybersecurity risk management recommendations, Program Protection Plans, and Cybersecurity Strategies to the customer. Assist with site activation activities, design reviews, and test and evaluation of systems. Work directly with approval and accreditation authorities to successfully obtain systems' Authorization to Operate (ATO). Minimum Qualifications Bachelor's degree in a related discipline an additional 4 years of related experience may be accepted in lieu of degree. 12+ years of total experience, including a minimum of 8 years of experience within an SCI or SAR environment. 4 years of direct Special Access Program (SAP) relevant experience. Must meet DoD Directive 8570.01-M/8140 requirements for Information Assurance Technician (IAT) Level 3 and Information Assurance Manager (IAM) Level 3 within 6 months of hire. Full understanding of Risk Management Framework (RMF) and Joint SAP Implementation Guide (JSIG) processes for system accreditation. Preferred Qualifications Familiarity with DoD security policies, manuals, and appropriate ICDs, JAFANs, and related guiding policy documents. Proven ability to work in a dynamic environment and effectively interact with DoD, military, civilian, and industry partners. Strong working knowledge of Microsoft Office applications including Word, PowerPoint, and Excel. Possess a high degree of originality, creativity, and initiative while requiring minimal supervision. Clearance Requirements Current Top-Secret Clearance with SCI Eligibility. Must be eligible for access to Special Access Programs (SAP). Willingness to submit to a Counterintelligence polygraph. Physical Requirements Must be willing to travel within the organizational Area of Responsibility (AOR), including both air and ground transportation. Person in this position may remain in a stationary position 50% of the time in closed-area offices. Must be able to occasionally move about inside and outside of the office to access files, cabinets, and safes, or install and remove computer-related equipment.
IMD Federal IT Support Lead
Attainx Inc. Richland, Washington
Attainx Inc. Job Title: Information Management Division (IMD) Federal IT Support Lead Location: Work shall be conducted at the Hanford Field Office (HFO) and the Hanford Site in Richland, WA. Employment Status: Full-time, salary exempt Security Requirements: Must obtain and maintain Department of Energy (DOE) security clearance; U.S. citizen Compensation Range: $125,000.00 - $170,000.00; based on geographical location, years of relevant professional experience and qualifications and educational background. AttainX is seeking an IMD Federal IT Support Lead to support DOE HFO's Assistant Manager for Mission Support (AMMS). Required Qualifications: BS/BA or advanced degree in computer science, information technology (IT), information systems or a closely related technical field 5 years of experience in IT, including a minimum of 3 years providing technical support at DOE or other government agency environments OR 10 years of experience in IT including a minimum of 3 years providing technical support at DOE or other government agency environments Preferred Qualifications: Experience with Cloud Services to include Microsoft Azure and Amazon Web Services (Resource Manager, VMs, Virtual Networks, Storage Accounts) Windows based infrastructure experience and background Strong PowerShell scripting background Endpoint and Mobile Device Management (MDM) knowledge of managing, securing and provisioning enterprise endpoints and mobile devices AD User management and security aspects General server management (Backup, Patching, Security) Excellent communication and knowledge transfer skills Ability to independently perform multiple tasks with dynamic priorities Key Responsibilities: Provide expert-level technical direction and guidance to IT support staff, assigning daily tasks and complex technical work based on operational priorities and staff capabilities. Serve as the primary escalation point for the most complex technical issues, applying advanced analytical and problem-solving methodologies to resolve incidents that exceed the capabilities of other IT staff. Oversee the end-to-end lifecycle of user-facing technology, including provisioning, configuration, troubleshooting and asset management for desktop computers, mobile devices, teleconferencing equipment and peripherals. Manage inventory of all technical assets, coordinate with external vendors for procurement and support and plan/execute equipment refresh cycles to ensure operational readiness. Manage IT support projects independently, including planning, execution, oversight and closeout services. Act as a primary liaison with government and prime contractor personnel, communicating project status, managing expectations and allocating resources to meet strategic objectives. Demonstrate mastery of advanced IT principles, concepts and practices related to enterprise hardware and software. Apply expert knowledge of analytical and problem-solving methodologies to diagnose and resolve complex incidents. Provide technical leadership and resource allocation, assign tasks based on priority and capabilities and manage operational needs. Utilize comprehensive project management principles and practices to manage IT projects with a high degree of independence. Engage stakeholders and communicate effectively to manage expectations and project status. Develop project plans, deadlines and priorities in consultation with leadership. Independently plan and carry out assignments, provide technical direction, resolve complex technical problems and coordinate the work of others. Use considerable judgment and ingenuity to interpret and adapt guidelines for specific situations, resolve novel technical problems and manage IT projects. Lead IT support staff, manage the full lifecycle of IT assets, and serve as the primary escalation point for complex technical issues. Report to leadership, act as a primary liaison with government and prime contractor personnel and manage IT projects and resources to meet strategic objectives. Directly impact operational readiness and mission accomplishment by ensuring reliable and efficient technology for all personnel. Non-Essential Functions: Perform other duties reasonably related to the position and contract requirements, as assigned. About Us: AttainX Inc. is a Women-Owned Small Business (WOSB) with CMMI Level 3 and ISO-certified management systems. For more than 15 years, AttainX has delivered emerging technologies, software products, project/program management support and high-quality services supporting federal government missions. Benefits: AttainX offers competitive compensation and benefits for eligible U.S. employees, which may include vacation pay, sick pay and paid holidays; medical, dental and vision coverage in addition to health savings account (HSA) and flexible spending account (FSA) options; a matching 401(k) plan; tuition, professional development or training programs and short- and long-term disability benefits. Eligibility and plan terms are governed by applicable plan documents and company policies. Equal Employment Opportunity: AttainX provides equal employment opportunities and prohibits unlawful discrimination, harassment and retaliation based on any status protected by applicable law. Employment decisions are based on legitimate, job-related qualifications and business requirements. AttainX also complies with applicable obligations concerning protected veterans and individuals with disabilities. Accommodations: AttainX provides reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs or practices, unless doing so would create an undue hardship or direct threat under applicable law. Applicants or employees needing assistance may contact our Human Resources Team. Physical Demands: This position primarily involves sedentary work and extended computer use. It requires effective communication, occasional standing and walking, use of standard office equipment and occasionally lifting or moving up to 10 pounds. Reasonable accommodations may be provided to enable qualified individuals to perform the essential functions. Work Environment: Work is performed in office, government and approved remote environments. The position may require work at secure government facilities, periodic travel, schedule flexibility and availability outside normal business hours based on mission and contract needs. Compensation details: 00 Yearly Salary PI1ba3afdee7b7-6169
08/07/2026
Full time
Attainx Inc. Job Title: Information Management Division (IMD) Federal IT Support Lead Location: Work shall be conducted at the Hanford Field Office (HFO) and the Hanford Site in Richland, WA. Employment Status: Full-time, salary exempt Security Requirements: Must obtain and maintain Department of Energy (DOE) security clearance; U.S. citizen Compensation Range: $125,000.00 - $170,000.00; based on geographical location, years of relevant professional experience and qualifications and educational background. AttainX is seeking an IMD Federal IT Support Lead to support DOE HFO's Assistant Manager for Mission Support (AMMS). Required Qualifications: BS/BA or advanced degree in computer science, information technology (IT), information systems or a closely related technical field 5 years of experience in IT, including a minimum of 3 years providing technical support at DOE or other government agency environments OR 10 years of experience in IT including a minimum of 3 years providing technical support at DOE or other government agency environments Preferred Qualifications: Experience with Cloud Services to include Microsoft Azure and Amazon Web Services (Resource Manager, VMs, Virtual Networks, Storage Accounts) Windows based infrastructure experience and background Strong PowerShell scripting background Endpoint and Mobile Device Management (MDM) knowledge of managing, securing and provisioning enterprise endpoints and mobile devices AD User management and security aspects General server management (Backup, Patching, Security) Excellent communication and knowledge transfer skills Ability to independently perform multiple tasks with dynamic priorities Key Responsibilities: Provide expert-level technical direction and guidance to IT support staff, assigning daily tasks and complex technical work based on operational priorities and staff capabilities. Serve as the primary escalation point for the most complex technical issues, applying advanced analytical and problem-solving methodologies to resolve incidents that exceed the capabilities of other IT staff. Oversee the end-to-end lifecycle of user-facing technology, including provisioning, configuration, troubleshooting and asset management for desktop computers, mobile devices, teleconferencing equipment and peripherals. Manage inventory of all technical assets, coordinate with external vendors for procurement and support and plan/execute equipment refresh cycles to ensure operational readiness. Manage IT support projects independently, including planning, execution, oversight and closeout services. Act as a primary liaison with government and prime contractor personnel, communicating project status, managing expectations and allocating resources to meet strategic objectives. Demonstrate mastery of advanced IT principles, concepts and practices related to enterprise hardware and software. Apply expert knowledge of analytical and problem-solving methodologies to diagnose and resolve complex incidents. Provide technical leadership and resource allocation, assign tasks based on priority and capabilities and manage operational needs. Utilize comprehensive project management principles and practices to manage IT projects with a high degree of independence. Engage stakeholders and communicate effectively to manage expectations and project status. Develop project plans, deadlines and priorities in consultation with leadership. Independently plan and carry out assignments, provide technical direction, resolve complex technical problems and coordinate the work of others. Use considerable judgment and ingenuity to interpret and adapt guidelines for specific situations, resolve novel technical problems and manage IT projects. Lead IT support staff, manage the full lifecycle of IT assets, and serve as the primary escalation point for complex technical issues. Report to leadership, act as a primary liaison with government and prime contractor personnel and manage IT projects and resources to meet strategic objectives. Directly impact operational readiness and mission accomplishment by ensuring reliable and efficient technology for all personnel. Non-Essential Functions: Perform other duties reasonably related to the position and contract requirements, as assigned. About Us: AttainX Inc. is a Women-Owned Small Business (WOSB) with CMMI Level 3 and ISO-certified management systems. For more than 15 years, AttainX has delivered emerging technologies, software products, project/program management support and high-quality services supporting federal government missions. Benefits: AttainX offers competitive compensation and benefits for eligible U.S. employees, which may include vacation pay, sick pay and paid holidays; medical, dental and vision coverage in addition to health savings account (HSA) and flexible spending account (FSA) options; a matching 401(k) plan; tuition, professional development or training programs and short- and long-term disability benefits. Eligibility and plan terms are governed by applicable plan documents and company policies. Equal Employment Opportunity: AttainX provides equal employment opportunities and prohibits unlawful discrimination, harassment and retaliation based on any status protected by applicable law. Employment decisions are based on legitimate, job-related qualifications and business requirements. AttainX also complies with applicable obligations concerning protected veterans and individuals with disabilities. Accommodations: AttainX provides reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs or practices, unless doing so would create an undue hardship or direct threat under applicable law. Applicants or employees needing assistance may contact our Human Resources Team. Physical Demands: This position primarily involves sedentary work and extended computer use. It requires effective communication, occasional standing and walking, use of standard office equipment and occasionally lifting or moving up to 10 pounds. Reasonable accommodations may be provided to enable qualified individuals to perform the essential functions. Work Environment: Work is performed in office, government and approved remote environments. The position may require work at secure government facilities, periodic travel, schedule flexibility and availability outside normal business hours based on mission and contract needs. Compensation details: 00 Yearly Salary PI1ba3afdee7b7-6169
Security Specialist III
JT4 LLC Edwards, California
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB DUTIES - ESSENTIAL FUNCTIONS Provide administrative and personnel security support to the unit manager and security staff. Employee will be responsible for the following functions/duties: Performs the daily administrative tasks in support of the site security department Communicates with the clearance granting agency regarding status of clearances and periodic re-investigations for employees/consultants Obtains certification of existing clearance levels for employees/consultants and for prospective employees from appropriate customer/agency sponsor Issues security badges to designated employees and visitors Maintain logs and records of badges issued and related information Schedules initial, periodic and exit briefings and notifies supervisor and employee of schedule Oversees departmental coordination with employees/consultants for timely submittal of documents for initial clearances and periodic reinvestigations; fingerprint employees/consultants as required Facilitates security briefings for individuals/groups as required Provides work direction to lower-level department clerical/administrative personnel Performs other related tasks as directed RANGE POSITION DESCRIPTION This position includes support in ongoing development and implementation of general and program specific COMSEC security processes and procedures to include the advisement, planning, implementation, training, oversight, monitoring, analysis, reporting and assistance in the execution of security operations for multi-service COMSEC support and duties relating to the day-to-day support of Special Access Programs (SAPs) and associated Facilities (SAPFs) at an Operation Test location. Candidates with certification under the Security Personnel Education and Development program will receive first consideration. May be required to work 2nd shift and some weekends. Duties will include but are not limited to the following: Providing a focal point for COMSEC requirements as needed for systems, including daily key management for all Services supported. Provide support for annual and monthly rekeying of classified systems, secure telephone equipment and all Air Vehicle systems. Provide training to COMSEC users and provide assurance that users assigned to the COMSEC account are in regulation to standards defined in AFMAN 17-1302-O. Provide support for periodic COMSEC inspections including the semi-annual COMSEC inspections, inventory and insurance that all COMSEC users are compliant with all COMSEC regulations. Provide appropriate COMSEC clearances, briefings, and training as needed for the function and to receive associated keying material. Compliance & Documentation: Conducts regular, systematic inventories of all hardware and software assets to ensure adherence to compliance standards. Develops and maintains comprehensive technical documentation for standard operating procedures (SOPs) within the team. Technical Support: Provides troubleshooting and preventative maintenance for audio-visual (AV) systems in both classified and unclassified meeting environments. Manages the workflow of support issues through ticketing system, from initial reporting to resolution. Security & Logistics: Provides escort duties for personnel requiring access to secure areas. The candidate must be able to obtain and maintain a DoD security clearance up to Top Secret with Special Access. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associate's degree or equivalent military or technical school and five years specifically related work experience in the NISPOM/SAP/SCI security fields, complemented by formal training such as successful completion of the Industrial Security Management Course. Must be very knowledgeable with the rules and regulations of the National Industrial Security Program Operation Manual (NISPOM) pertaining to all aspects of security. In addition, a Security Specialist III must possess the following qualifications: Must have excellent communication skills, both written and oral Must be proficient operating personal computers using Microsoft Word, Excel, and graphics software, and possess data base management experience Must be familiar with a standard intel computer system, laminating machine and professional instamatic camera Must possess a valid, state issued driver's license Must be able to obtain and maintain security clearance Must be a U.S. citizen BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement SALARY The expected pay range for this position is $78,500 to $100,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for routine communications. Must maintain constant mental alertness. Routine travel to remote work locations may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JSOP8, JCIS11, A1412TW
08/07/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB DUTIES - ESSENTIAL FUNCTIONS Provide administrative and personnel security support to the unit manager and security staff. Employee will be responsible for the following functions/duties: Performs the daily administrative tasks in support of the site security department Communicates with the clearance granting agency regarding status of clearances and periodic re-investigations for employees/consultants Obtains certification of existing clearance levels for employees/consultants and for prospective employees from appropriate customer/agency sponsor Issues security badges to designated employees and visitors Maintain logs and records of badges issued and related information Schedules initial, periodic and exit briefings and notifies supervisor and employee of schedule Oversees departmental coordination with employees/consultants for timely submittal of documents for initial clearances and periodic reinvestigations; fingerprint employees/consultants as required Facilitates security briefings for individuals/groups as required Provides work direction to lower-level department clerical/administrative personnel Performs other related tasks as directed RANGE POSITION DESCRIPTION This position includes support in ongoing development and implementation of general and program specific COMSEC security processes and procedures to include the advisement, planning, implementation, training, oversight, monitoring, analysis, reporting and assistance in the execution of security operations for multi-service COMSEC support and duties relating to the day-to-day support of Special Access Programs (SAPs) and associated Facilities (SAPFs) at an Operation Test location. Candidates with certification under the Security Personnel Education and Development program will receive first consideration. May be required to work 2nd shift and some weekends. Duties will include but are not limited to the following: Providing a focal point for COMSEC requirements as needed for systems, including daily key management for all Services supported. Provide support for annual and monthly rekeying of classified systems, secure telephone equipment and all Air Vehicle systems. Provide training to COMSEC users and provide assurance that users assigned to the COMSEC account are in regulation to standards defined in AFMAN 17-1302-O. Provide support for periodic COMSEC inspections including the semi-annual COMSEC inspections, inventory and insurance that all COMSEC users are compliant with all COMSEC regulations. Provide appropriate COMSEC clearances, briefings, and training as needed for the function and to receive associated keying material. Compliance & Documentation: Conducts regular, systematic inventories of all hardware and software assets to ensure adherence to compliance standards. Develops and maintains comprehensive technical documentation for standard operating procedures (SOPs) within the team. Technical Support: Provides troubleshooting and preventative maintenance for audio-visual (AV) systems in both classified and unclassified meeting environments. Manages the workflow of support issues through ticketing system, from initial reporting to resolution. Security & Logistics: Provides escort duties for personnel requiring access to secure areas. The candidate must be able to obtain and maintain a DoD security clearance up to Top Secret with Special Access. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associate's degree or equivalent military or technical school and five years specifically related work experience in the NISPOM/SAP/SCI security fields, complemented by formal training such as successful completion of the Industrial Security Management Course. Must be very knowledgeable with the rules and regulations of the National Industrial Security Program Operation Manual (NISPOM) pertaining to all aspects of security. In addition, a Security Specialist III must possess the following qualifications: Must have excellent communication skills, both written and oral Must be proficient operating personal computers using Microsoft Word, Excel, and graphics software, and possess data base management experience Must be familiar with a standard intel computer system, laminating machine and professional instamatic camera Must possess a valid, state issued driver's license Must be able to obtain and maintain security clearance Must be a U.S. citizen BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement SALARY The expected pay range for this position is $78,500 to $100,000 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for routine communications. Must maintain constant mental alertness. Routine travel to remote work locations may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JSOP8, JCIS11, A1412TW
Data Engineer
Genesis10 Saint Paul, Minnesota
Genesis10 is currently seeking a Data Engineer - Remote for a contract position with a Leading Pharmacy Benefit Manager located in MN. This is a 5+ month contract opportunity. Compensation: $95.00 - $110.00 per hour, W2, based on qualifications Position Overview This position is responsible for the ongoing development, maintenance, support, and architecture of existing systems and platforms. The Data Engineer will ensure technology solutions are designed to meet resiliency, stability, and operational readiness use cases while providing thought leadership to champion data management strategies for real-time data pipelines. Key Responsibilities Ensure technology solutions are designed to meet resiliency, stability, non-functional, functional, and operational readiness requirements. Oversee ongoing development, maintenance, and support of existing systems and platforms. Design, develop, and maintain scalable ETL/ELT and streaming data pipelines using Apache Beam, Apache Airflow, Google Cloud Dataflow, Google Cloud Composer, Python, Java, and SQL. Experience developing and supporting real-time data pipelines using Apache Kafka. Develop and optimize cloud-based data storage solutions using Google Cloud Storage and Google BigQuery. Provide thought leadership and champion software engineering best practices, innovative solutioning, and Agile and DevOps best practices. Participate in staffing plans to identify subject matter experts (SMEs) and provide feedback for staff performance reviews. Own technology solutions within area, including proactive monitoring and alerting, technology roadmap planning, communication of overall platform health, and future sustainability. Partner with Architecture, Infrastructure, and Security teams to ensure excellence in solution design and evolution of systems architecture. Other duties as assigned. Primary Requirements Bachelor's degree in Computer Science, Data Science, Statistics, or a related field, or equivalent combination of education and relevant work experience. High School Diploma or GED equivalent required. 8+ years of experience in application development, software engineering, or data engineering. Proven experience designing, developing, and supporting enterprise data pipelines and cloud-based data platforms. Hands-on experience with Google Cloud Platform technologies including Google Cloud Storage, BigQuery, Cloud Composer, Dataflow, Dataplex, and Apache Beam. Programming experience with Python, Java, and SQL. Experience building and supporting orchestration workflows using Apache Airflow and/or Google Cloud Composer. Proven experience with multiple development and support methodologies. Ability to manage work direction and lead, influence, mentor, and provide feedback to others within the team. Ability to drive innovation and think strategically. Excellent written, technical, and verbal communication skills. Established presenter of technical and non-technical material adapted to various audiences. Ability to translate abstract concepts into comprehensive technical solutions. Strong problem-solving and business analysis skills. Strong decision-making and judgment. Excellent documentation skills. Desired Skills Master's degree in Computer Engineering, Data Science, Statistics, or a related field. Certifications in cloud and data technologies, preferably Google Cloud Platform. Relevant ETL or data engineering certifications. Experience with Confluent Kafka libraries or Apache Kafka for streaming data integration Support enterprise data governance and metadata management using Google Dataplex. Experience working in environments with regulatory compliance requirements (HIPAA, PCI, etc.). Previous experience working in an Agile/Product Delivery model. Understanding of security implications within cloud and data platforms. Experience with GitHub, GitHub Copilot, and modern DevOps practices. Experience developing dashboards or reporting solutions using Google Looker Studio and/or IBM Cognos. Previous experience in the healthcare, PBM, or financial services industries. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
08/07/2026
Full time
Genesis10 is currently seeking a Data Engineer - Remote for a contract position with a Leading Pharmacy Benefit Manager located in MN. This is a 5+ month contract opportunity. Compensation: $95.00 - $110.00 per hour, W2, based on qualifications Position Overview This position is responsible for the ongoing development, maintenance, support, and architecture of existing systems and platforms. The Data Engineer will ensure technology solutions are designed to meet resiliency, stability, and operational readiness use cases while providing thought leadership to champion data management strategies for real-time data pipelines. Key Responsibilities Ensure technology solutions are designed to meet resiliency, stability, non-functional, functional, and operational readiness requirements. Oversee ongoing development, maintenance, and support of existing systems and platforms. Design, develop, and maintain scalable ETL/ELT and streaming data pipelines using Apache Beam, Apache Airflow, Google Cloud Dataflow, Google Cloud Composer, Python, Java, and SQL. Experience developing and supporting real-time data pipelines using Apache Kafka. Develop and optimize cloud-based data storage solutions using Google Cloud Storage and Google BigQuery. Provide thought leadership and champion software engineering best practices, innovative solutioning, and Agile and DevOps best practices. Participate in staffing plans to identify subject matter experts (SMEs) and provide feedback for staff performance reviews. Own technology solutions within area, including proactive monitoring and alerting, technology roadmap planning, communication of overall platform health, and future sustainability. Partner with Architecture, Infrastructure, and Security teams to ensure excellence in solution design and evolution of systems architecture. Other duties as assigned. Primary Requirements Bachelor's degree in Computer Science, Data Science, Statistics, or a related field, or equivalent combination of education and relevant work experience. High School Diploma or GED equivalent required. 8+ years of experience in application development, software engineering, or data engineering. Proven experience designing, developing, and supporting enterprise data pipelines and cloud-based data platforms. Hands-on experience with Google Cloud Platform technologies including Google Cloud Storage, BigQuery, Cloud Composer, Dataflow, Dataplex, and Apache Beam. Programming experience with Python, Java, and SQL. Experience building and supporting orchestration workflows using Apache Airflow and/or Google Cloud Composer. Proven experience with multiple development and support methodologies. Ability to manage work direction and lead, influence, mentor, and provide feedback to others within the team. Ability to drive innovation and think strategically. Excellent written, technical, and verbal communication skills. Established presenter of technical and non-technical material adapted to various audiences. Ability to translate abstract concepts into comprehensive technical solutions. Strong problem-solving and business analysis skills. Strong decision-making and judgment. Excellent documentation skills. Desired Skills Master's degree in Computer Engineering, Data Science, Statistics, or a related field. Certifications in cloud and data technologies, preferably Google Cloud Platform. Relevant ETL or data engineering certifications. Experience with Confluent Kafka libraries or Apache Kafka for streaming data integration Support enterprise data governance and metadata management using Google Dataplex. Experience working in environments with regulatory compliance requirements (HIPAA, PCI, etc.). Previous experience working in an Agile/Product Delivery model. Understanding of security implications within cloud and data platforms. Experience with GitHub, GitHub Copilot, and modern DevOps practices. Experience developing dashboards or reporting solutions using Google Looker Studio and/or IBM Cognos. Previous experience in the healthcare, PBM, or financial services industries. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Data & Evaluation Manager
Open Doors Academy Cleveland, Ohio
Job Description Job Description Data & Evaluation Manager Department Programming Job Status Full-Time Reports To Senior Director of Advancement Job Type Regular Positions Supervised PT Data Coordinator FLSA Status Exempt Amount of Travel 10% Work Schedule M-F 10am-6pm, Hybrid Schedule, Occasional evenings and weekends POSITION SUMMARY The Data & Evaluation Manager leads Open Doors Academy's data management, analysis, reporting, and evaluation efforts. This position ensures that scholar and organizational data are accurate, secure, and effectively used to support program improvement, grant compliance, organizational learning, and strategic decision-making. The Data & Evaluation Manager works across departments and with external partners to coordinate data collection, maintain data systems, analyze outcomes, and translate complex information into clear dashboards, graphs, reports, presentations, and executive summaries. This position helps leadership, Board members, funders, school districts, and community partners understand ODA's performance, impact, and opportunities for improvement. ESSENTIAL RESPONSIBILITIES Data Management and Quality Lead organization-wide data collection, management, validation, and reporting processes. Develop and maintain clear data standards, standard operating procedures, reporting calendars, and documentation. Establish data-quality practices that promote accurate, complete, consistent, and timely information. Review data regularly to identify errors, missing information, inconsistencies, and reporting concerns. Work with department managers to resolve data issues and strengthen staff compliance with established procedures. Identify opportunities to simplify, improve, or automate data collection and reporting processes. Maintain the confidentiality and security of scholar, family, employee, and organizational information. Ensure compliance with FERPA, data-sharing agreements, grant requirements, and other applicable privacy standards. Data Systems and External Partnerships Serve as the primary administrator and internal expert for ODA's data management and reporting systems. Maintain system configurations, user access, permissions, reporting formats, and data integrity. Manage relationships with data software vendors and coordinate the resolution of system issues. Evaluate tools and system improvements that may strengthen organizational data capacity. Coordinate data exchanges with school districts, schools, evaluation partners, and community organizations. Strategic Analysis, Reporting & Evaluation Analyze program and organizational data to identify trends, strengths, performance gaps, risks, and opportunities. Translate complex data into clear, actionable dashboards, graphs, scorecards, reports, and presentations for technical and nontechnical audiences. Prepare monthly, quarterly, annual, and ad hoc reports that communicate scholar outcomes, organizational performance, and progress toward grant and program goals. Collaborate with Advancement and Programming leadership to align data collection, performance measures, grant requirements, and reporting needs. Support internal and third-party evaluations by coordinating data collection, analysis, reporting, and interpretation of findings. Ensure reports and visualizations are accurate, accessible, consistent, audience-appropriate, and supported by organized documentation for compliance and audit readiness. Collaboration and Organizational Support Partner with Programming, Advancement, Finance, Communications, and Executive Leadership to identify and address organizational data needs. Provide department managers with data procedures, tools, reporting guidance, and resources needed to support staff implementation. Serve as the primary internal resource for data-related questions and reporting requests. Participate in leadership, departmental, cross-functional, and external partner meetings as assigned. Maintain accurate records and complete required work by established deadlines. Promote ODA's mission, values, and commitment to scholar success. Contribute to a collaborative, equitable, inclusive, and continuously improving organizational culture. POSITION QUALIFICATIONS Education Bachelor's degree in data analytics, statistics, information systems, education, public administration, social sciences, nonprofit management, program evaluation, or a related field required. Experience At least three years of professional experience in data management, data analysis, program evaluation, educational data, nonprofit performance measurement, or a related field. Experience collecting, cleaning, validating, analyzing, and presenting data from multiple sources. Demonstrated experience developing dashboards, visualizations, presentations, or executive-level reports. Experience translating complex findings into clear and actionable information. Experience managing multiple projects and deadlines with a high level of accuracy. TECHNICAL SKILLS Required Advanced Microsoft Excel Microsoft Office 365 Database and CRM management Data cleaning, validation, and quality assurance Data analysis and reporting Dashboard development and data visualization Strong written and verbal communication skills Preferred Experience with one or more of the following is preferred: Power BI or Tableau Salesforce or similar CRM SQL Python or R Survey platforms (Qualtrics, SurveyMonkey, etc.) Experience working with educational or nonprofit data systems Candidates are not expected to have experience with every preferred platform. The ability to learn new systems and apply technology effectively is essential.
08/07/2026
Full time
Job Description Job Description Data & Evaluation Manager Department Programming Job Status Full-Time Reports To Senior Director of Advancement Job Type Regular Positions Supervised PT Data Coordinator FLSA Status Exempt Amount of Travel 10% Work Schedule M-F 10am-6pm, Hybrid Schedule, Occasional evenings and weekends POSITION SUMMARY The Data & Evaluation Manager leads Open Doors Academy's data management, analysis, reporting, and evaluation efforts. This position ensures that scholar and organizational data are accurate, secure, and effectively used to support program improvement, grant compliance, organizational learning, and strategic decision-making. The Data & Evaluation Manager works across departments and with external partners to coordinate data collection, maintain data systems, analyze outcomes, and translate complex information into clear dashboards, graphs, reports, presentations, and executive summaries. This position helps leadership, Board members, funders, school districts, and community partners understand ODA's performance, impact, and opportunities for improvement. ESSENTIAL RESPONSIBILITIES Data Management and Quality Lead organization-wide data collection, management, validation, and reporting processes. Develop and maintain clear data standards, standard operating procedures, reporting calendars, and documentation. Establish data-quality practices that promote accurate, complete, consistent, and timely information. Review data regularly to identify errors, missing information, inconsistencies, and reporting concerns. Work with department managers to resolve data issues and strengthen staff compliance with established procedures. Identify opportunities to simplify, improve, or automate data collection and reporting processes. Maintain the confidentiality and security of scholar, family, employee, and organizational information. Ensure compliance with FERPA, data-sharing agreements, grant requirements, and other applicable privacy standards. Data Systems and External Partnerships Serve as the primary administrator and internal expert for ODA's data management and reporting systems. Maintain system configurations, user access, permissions, reporting formats, and data integrity. Manage relationships with data software vendors and coordinate the resolution of system issues. Evaluate tools and system improvements that may strengthen organizational data capacity. Coordinate data exchanges with school districts, schools, evaluation partners, and community organizations. Strategic Analysis, Reporting & Evaluation Analyze program and organizational data to identify trends, strengths, performance gaps, risks, and opportunities. Translate complex data into clear, actionable dashboards, graphs, scorecards, reports, and presentations for technical and nontechnical audiences. Prepare monthly, quarterly, annual, and ad hoc reports that communicate scholar outcomes, organizational performance, and progress toward grant and program goals. Collaborate with Advancement and Programming leadership to align data collection, performance measures, grant requirements, and reporting needs. Support internal and third-party evaluations by coordinating data collection, analysis, reporting, and interpretation of findings. Ensure reports and visualizations are accurate, accessible, consistent, audience-appropriate, and supported by organized documentation for compliance and audit readiness. Collaboration and Organizational Support Partner with Programming, Advancement, Finance, Communications, and Executive Leadership to identify and address organizational data needs. Provide department managers with data procedures, tools, reporting guidance, and resources needed to support staff implementation. Serve as the primary internal resource for data-related questions and reporting requests. Participate in leadership, departmental, cross-functional, and external partner meetings as assigned. Maintain accurate records and complete required work by established deadlines. Promote ODA's mission, values, and commitment to scholar success. Contribute to a collaborative, equitable, inclusive, and continuously improving organizational culture. POSITION QUALIFICATIONS Education Bachelor's degree in data analytics, statistics, information systems, education, public administration, social sciences, nonprofit management, program evaluation, or a related field required. Experience At least three years of professional experience in data management, data analysis, program evaluation, educational data, nonprofit performance measurement, or a related field. Experience collecting, cleaning, validating, analyzing, and presenting data from multiple sources. Demonstrated experience developing dashboards, visualizations, presentations, or executive-level reports. Experience translating complex findings into clear and actionable information. Experience managing multiple projects and deadlines with a high level of accuracy. TECHNICAL SKILLS Required Advanced Microsoft Excel Microsoft Office 365 Database and CRM management Data cleaning, validation, and quality assurance Data analysis and reporting Dashboard development and data visualization Strong written and verbal communication skills Preferred Experience with one or more of the following is preferred: Power BI or Tableau Salesforce or similar CRM SQL Python or R Survey platforms (Qualtrics, SurveyMonkey, etc.) Experience working with educational or nonprofit data systems Candidates are not expected to have experience with every preferred platform. The ability to learn new systems and apply technology effectively is essential.
School Information Systems Data Manager
Poughkeepsie City School District Poughkeepsie, New York
Job Description Job Description SCHOOL INFORMATION SYSTEMS DATA MANAGER POUGHKEEPSIE CITY SCHOOL DISTRICT QUALIFICATIONS: EITHER: A. Master's degree in Computer Science, Information Technology or a related field; OR B. Bachelor's degree in Computer Science, Information Technology or a related field and two (2) years of full-time paid work experience in the field of statistical analysis, educational measurement, or applied research design; OR C. An equivalent combination of education, training and experience between the limits of (A), (B), and (C) above. NOTE: Your degree or college credit must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. DUTIES: The Poughkeepsie City School District (PCSD) is committed to providing students and parents with pathways to opportunity that will lead to achievement and success. Through student-centered effective and transformational leadership, school and community engagement, and an unrelenting pursuit to achieve greater school outcomes for children, the Poughkeepsie City Schools is focused on developing and growing greater access, equity, opportunity, and quality across PCSD. This is a professional level work involving management of the student information systems in a school district. The incumbent of this position is responsible for the ongoing configuration, training and support services for end-users, management of data entry, ensuring data accuracy, coordination and support of integration with other district school information software, as well as management of all aspects of reporting and scheduling functions. Additionally, the incumbent serves as Chief Information Officer (CIO), with responsibility for analysis of data and development and improvement initiatives, related reports and statistics, and requirements. Work is performed under minimal supervision of school administrators, requiring the exercise of independent judgment in carrying out details of the work. Supervision may be provided to subordinate clerical and technical employees. TYPICAL WORK ACTIVITIES: The following is indicative of the level and type of activities performed by incumbents in this title. It is not meant to be all inclusive and does not preclude a supervisor from assigning activities not listed which could reasonably be expected to be performed by an employee in this title. 1. Manages all aspects of the implementation, utilization, and support of school/student information data system, and provides first level support; 2. Manages data collection from various school and community sources; 3. Organizes, systematizes, and integrates data, including necessary data preparation for analysis, district studies, state reports, etc.; 4. Oversees all school administration and student information software and database daily operations, implementation and use; 5. Manages user security, access and password generation, and troubleshoots related issues; 6. Identifies and provides training and first-line support for instructional and administrative staff with respect to school/student information databases, reporting requirements, and all other applicable functions; pans curriculum and staff development initiatives; 7. Ensures accurate production processes for report cards, progress reports and other system-generated communication to parents and community; 8. Monitors accuracy of data, statistics and reports, in compliance with all applicable data and records maintenance standards and requirements; responds to inquiries regarding statistical procedures, providing correspondence or reports as needed; 9. Collaborates with instructional and administrative staff to develop, customize and implement ongoing changes and improvement to school. Student information systems to meet school district needs and NYSED reporting requirements; 10. Directs or assists in data analysis and data system-related instructional improvement initiatives; 11. Support all school administration and student information software and database systems, and coordinates with IT department for maintenance, and upgrades; 12. Coordinates integration between all school/student data and information software and programs, and facilitates school/student information data team meetings and activities; 13. Assists with grants, applications, administration, special projects including testing and evaluating new system software; 14. Serves as a liaison to the NYS Regional Information Center (RIC), and attends all related RIC meetings; 15. Ensures districts compliance with any State Education Department data administration and reporting regulations, procedures, deadlines, including but not limited to VADIR and BEDS reporting; 16. Evaluates and recommends necessary upgrades and technological acquisitions related to school district data, information and communication systems on an ongoing basis. Full Performance Knowledge, Skills and Abilities: Knowledge of New York State assessments, school/student information systems and related software applications; Knowledge of database management systems and design methods; Knowledge of the procedures used in compiling, tabulating and verifying statistical data; Knowledge of computer hardware and software capabilities; Ability to analyze database requirements; Ability to prioritize and meet deadlines; Ability to manipulate data and to produce various formats, tables, charts, etc; Ability to plan and direct the work of others; Ability to communicate ideas clearly and effectively, both orally and in writing; Ability to establish and maintain effective working relationships; Ability to understand follow complex instructions; Personal characteristics necessary to perform the duties of the position; Physical condition commensurate with the demands of the position. APPOINTMENT: Appointment will be made by the Board of Education upon the recommendation of the Superintendent following assessment of training, experience, certifications, credentials and evaluation of service. Personal interviews shall be conducted where appropriate. SPECIAL REQUIREMENT: This position will be appointed provisionally. A Civil Service exam is required for a permanent appointment SALARY: Starting at $85,000 commensurate with experience Company Description Poughkeepsie City School District Together, We are Champions for Children in Poughkeepsie City Schools Company Description Poughkeepsie City School District Together, We are Champions for Children in Poughkeepsie City Schools
08/07/2026
Full time
Job Description Job Description SCHOOL INFORMATION SYSTEMS DATA MANAGER POUGHKEEPSIE CITY SCHOOL DISTRICT QUALIFICATIONS: EITHER: A. Master's degree in Computer Science, Information Technology or a related field; OR B. Bachelor's degree in Computer Science, Information Technology or a related field and two (2) years of full-time paid work experience in the field of statistical analysis, educational measurement, or applied research design; OR C. An equivalent combination of education, training and experience between the limits of (A), (B), and (C) above. NOTE: Your degree or college credit must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education. DUTIES: The Poughkeepsie City School District (PCSD) is committed to providing students and parents with pathways to opportunity that will lead to achievement and success. Through student-centered effective and transformational leadership, school and community engagement, and an unrelenting pursuit to achieve greater school outcomes for children, the Poughkeepsie City Schools is focused on developing and growing greater access, equity, opportunity, and quality across PCSD. This is a professional level work involving management of the student information systems in a school district. The incumbent of this position is responsible for the ongoing configuration, training and support services for end-users, management of data entry, ensuring data accuracy, coordination and support of integration with other district school information software, as well as management of all aspects of reporting and scheduling functions. Additionally, the incumbent serves as Chief Information Officer (CIO), with responsibility for analysis of data and development and improvement initiatives, related reports and statistics, and requirements. Work is performed under minimal supervision of school administrators, requiring the exercise of independent judgment in carrying out details of the work. Supervision may be provided to subordinate clerical and technical employees. TYPICAL WORK ACTIVITIES: The following is indicative of the level and type of activities performed by incumbents in this title. It is not meant to be all inclusive and does not preclude a supervisor from assigning activities not listed which could reasonably be expected to be performed by an employee in this title. 1. Manages all aspects of the implementation, utilization, and support of school/student information data system, and provides first level support; 2. Manages data collection from various school and community sources; 3. Organizes, systematizes, and integrates data, including necessary data preparation for analysis, district studies, state reports, etc.; 4. Oversees all school administration and student information software and database daily operations, implementation and use; 5. Manages user security, access and password generation, and troubleshoots related issues; 6. Identifies and provides training and first-line support for instructional and administrative staff with respect to school/student information databases, reporting requirements, and all other applicable functions; pans curriculum and staff development initiatives; 7. Ensures accurate production processes for report cards, progress reports and other system-generated communication to parents and community; 8. Monitors accuracy of data, statistics and reports, in compliance with all applicable data and records maintenance standards and requirements; responds to inquiries regarding statistical procedures, providing correspondence or reports as needed; 9. Collaborates with instructional and administrative staff to develop, customize and implement ongoing changes and improvement to school. Student information systems to meet school district needs and NYSED reporting requirements; 10. Directs or assists in data analysis and data system-related instructional improvement initiatives; 11. Support all school administration and student information software and database systems, and coordinates with IT department for maintenance, and upgrades; 12. Coordinates integration between all school/student data and information software and programs, and facilitates school/student information data team meetings and activities; 13. Assists with grants, applications, administration, special projects including testing and evaluating new system software; 14. Serves as a liaison to the NYS Regional Information Center (RIC), and attends all related RIC meetings; 15. Ensures districts compliance with any State Education Department data administration and reporting regulations, procedures, deadlines, including but not limited to VADIR and BEDS reporting; 16. Evaluates and recommends necessary upgrades and technological acquisitions related to school district data, information and communication systems on an ongoing basis. Full Performance Knowledge, Skills and Abilities: Knowledge of New York State assessments, school/student information systems and related software applications; Knowledge of database management systems and design methods; Knowledge of the procedures used in compiling, tabulating and verifying statistical data; Knowledge of computer hardware and software capabilities; Ability to analyze database requirements; Ability to prioritize and meet deadlines; Ability to manipulate data and to produce various formats, tables, charts, etc; Ability to plan and direct the work of others; Ability to communicate ideas clearly and effectively, both orally and in writing; Ability to establish and maintain effective working relationships; Ability to understand follow complex instructions; Personal characteristics necessary to perform the duties of the position; Physical condition commensurate with the demands of the position. APPOINTMENT: Appointment will be made by the Board of Education upon the recommendation of the Superintendent following assessment of training, experience, certifications, credentials and evaluation of service. Personal interviews shall be conducted where appropriate. SPECIAL REQUIREMENT: This position will be appointed provisionally. A Civil Service exam is required for a permanent appointment SALARY: Starting at $85,000 commensurate with experience Company Description Poughkeepsie City School District Together, We are Champions for Children in Poughkeepsie City Schools Company Description Poughkeepsie City School District Together, We are Champions for Children in Poughkeepsie City Schools
End User Support Analyst
Gentex Corporation Simpson, Pennsylvania
Description: PURPOSE: We are seeking an End User Support Analyst to support and administer our modern endpoint environment, with a focus on Microsoft Intune, Microsoft 365, and endpoint security. This role is responsible for managing device compliance, application deployment, Windows Autopilot, and Tier 2/3 user support across Windows, macOS, iOS, and Android platforms. KEY RESPONSBILITIES: Administer Microsoft Intune for endpoint management across multiple platforms Manage compliance policies, configuration profiles, security baselines, and app deployments Support Windows Autopilot, Windows Update for Business, and endpoint patching Troubleshoot device enrollment, sync, policy, and application issues Administer Microsoft Entra ID, Microsoft 365, and Conditional Access Support Microsoft Defender for Endpoint and Endpoint security initiatives Develop PowerShell scripts to automate endpoint administration tasks Provide Tier 2/3 support for desktops, laptops, mobile devices, and Microsoft 365 Create technical documentation and support IT projects, migrations, and upgrades DUTIES, RESPONSIBILITIES, ESSENTIAL FUNCTIONS: Administer and support Microsoft Intune, Microsoft 365, Microsoft Entra ID, and endpoint security tools across Windows, macOS, iOS, and Android devices Manage device provisioning, application deployment, compliance policies, configuration profiles, patching, and security settings Provide advanced Tier 2/3 technical support for hardware, software, mobile devices, and Microsoft 365 services Troubleshoot and resolve device, access, policy, application, and endpoint management issues Support Windows Autopilot, Windows Update for Business, Microsoft Defender for Endpoint, and related security initiatives Develop and maintain PowerShell scripts, technical documentation, and knowledge base materials Participate in system upgrades, device rollouts, migrations, and continuous improvement efforts Collaborate with IT and security teams to ensure endpoint management aligns with organizational policies and compliance requirements Requirements: EDUCATION AND/OR PROFESSIONAL LICENSE(s): Bachelor's degree in IT, Computer Science, or equivalent experience Microsoft Certified: Endpoint Administrator Associate EXPERIENCE: 3+ years of IT support or systems administration experience 2+ years of Microsoft Intune administration experience Experience with SCCM/MECM co-management Experience with Microsoft Defender XDR Familiarity with Apple Business Manager, Android Enterprise, CIS, NIST, or CMMC KNOWLEDGE, SKILLS, AND ABILITIES: To perform the job successfully, an individual should demonstrate the following competencies: Strong knowledge of Microsoft Intune, Microsoft 365, Microsoft Entra ID, Windows 10/11, Windows Autopilot, Active Directory, Group Policy, and endpoint security tools such as Microsoft Defender for Endpoint Skilled in administering endpoint management solutions, deploying applications, and managing compliance and configuration policies Skilled in troubleshooting device, application, access, and user support issues across desktop, laptop, mobile, and cloud environments Proficient in PowerShell scripting to automate endpoint administration and operational tasks Ability to provide advanced Tier 2/3 support in a timely, professional, and customer-focused manner Ability to analyze complex technical issues, identify root causes, and implement effective solutions Ability to manage multiple priorities, maintain accurate documentation, and support system upgrades, device rollouts, and security initiatives Strong written and verbal communication skills, with the ability to work effectively with technical and non-technical users PHYSICAL/MENTAL/COMMUNICATION REQUIREMENTS: Employees are occasionally required to stand; walk; sit; manual dexterity to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee may lift and/or move up to 50 lbs. Specific vision abilities required by the job may include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The individual must have a high level of comprehension, and a high level of general, verbal, written, and numerical intelligence. WORK ENVIRONMENT: Works majority of the day in a climate-controlled environment, except for or otherwise specified, performing work in the warehouse or manufacturing areas which are subject to changes in temperature and/or noise. TRAVEL: Limited travel required LOCATION: Gentex's Carbondale facility is located in Northeastern Pennsylvania in Lackawanna County. Carbondale, PA is about twenty miles north of Scranton, PA, 50 miles south of Binghamton, NY, and about 125 miles from New York City and Philadelphia. The area hosts numerous nearby state parks, nature preserves and local colleges and universities, including The University of Scranton and Marywood University. Northeast Pennsylvania is a beautiful area and offers an excellent cost of living. It is a great place to work, recreate, meet people, raise a family and live! Gentex Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard for any applicable state or federal protected class. Gentex is an E-Verify Participant. Pre-employment drug/alcohol/background screening is required. PI51bd9f05d6-
08/07/2026
Full time
Description: PURPOSE: We are seeking an End User Support Analyst to support and administer our modern endpoint environment, with a focus on Microsoft Intune, Microsoft 365, and endpoint security. This role is responsible for managing device compliance, application deployment, Windows Autopilot, and Tier 2/3 user support across Windows, macOS, iOS, and Android platforms. KEY RESPONSBILITIES: Administer Microsoft Intune for endpoint management across multiple platforms Manage compliance policies, configuration profiles, security baselines, and app deployments Support Windows Autopilot, Windows Update for Business, and endpoint patching Troubleshoot device enrollment, sync, policy, and application issues Administer Microsoft Entra ID, Microsoft 365, and Conditional Access Support Microsoft Defender for Endpoint and Endpoint security initiatives Develop PowerShell scripts to automate endpoint administration tasks Provide Tier 2/3 support for desktops, laptops, mobile devices, and Microsoft 365 Create technical documentation and support IT projects, migrations, and upgrades DUTIES, RESPONSIBILITIES, ESSENTIAL FUNCTIONS: Administer and support Microsoft Intune, Microsoft 365, Microsoft Entra ID, and endpoint security tools across Windows, macOS, iOS, and Android devices Manage device provisioning, application deployment, compliance policies, configuration profiles, patching, and security settings Provide advanced Tier 2/3 technical support for hardware, software, mobile devices, and Microsoft 365 services Troubleshoot and resolve device, access, policy, application, and endpoint management issues Support Windows Autopilot, Windows Update for Business, Microsoft Defender for Endpoint, and related security initiatives Develop and maintain PowerShell scripts, technical documentation, and knowledge base materials Participate in system upgrades, device rollouts, migrations, and continuous improvement efforts Collaborate with IT and security teams to ensure endpoint management aligns with organizational policies and compliance requirements Requirements: EDUCATION AND/OR PROFESSIONAL LICENSE(s): Bachelor's degree in IT, Computer Science, or equivalent experience Microsoft Certified: Endpoint Administrator Associate EXPERIENCE: 3+ years of IT support or systems administration experience 2+ years of Microsoft Intune administration experience Experience with SCCM/MECM co-management Experience with Microsoft Defender XDR Familiarity with Apple Business Manager, Android Enterprise, CIS, NIST, or CMMC KNOWLEDGE, SKILLS, AND ABILITIES: To perform the job successfully, an individual should demonstrate the following competencies: Strong knowledge of Microsoft Intune, Microsoft 365, Microsoft Entra ID, Windows 10/11, Windows Autopilot, Active Directory, Group Policy, and endpoint security tools such as Microsoft Defender for Endpoint Skilled in administering endpoint management solutions, deploying applications, and managing compliance and configuration policies Skilled in troubleshooting device, application, access, and user support issues across desktop, laptop, mobile, and cloud environments Proficient in PowerShell scripting to automate endpoint administration and operational tasks Ability to provide advanced Tier 2/3 support in a timely, professional, and customer-focused manner Ability to analyze complex technical issues, identify root causes, and implement effective solutions Ability to manage multiple priorities, maintain accurate documentation, and support system upgrades, device rollouts, and security initiatives Strong written and verbal communication skills, with the ability to work effectively with technical and non-technical users PHYSICAL/MENTAL/COMMUNICATION REQUIREMENTS: Employees are occasionally required to stand; walk; sit; manual dexterity to handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee may lift and/or move up to 50 lbs. Specific vision abilities required by the job may include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The individual must have a high level of comprehension, and a high level of general, verbal, written, and numerical intelligence. WORK ENVIRONMENT: Works majority of the day in a climate-controlled environment, except for or otherwise specified, performing work in the warehouse or manufacturing areas which are subject to changes in temperature and/or noise. TRAVEL: Limited travel required LOCATION: Gentex's Carbondale facility is located in Northeastern Pennsylvania in Lackawanna County. Carbondale, PA is about twenty miles north of Scranton, PA, 50 miles south of Binghamton, NY, and about 125 miles from New York City and Philadelphia. The area hosts numerous nearby state parks, nature preserves and local colleges and universities, including The University of Scranton and Marywood University. Northeast Pennsylvania is a beautiful area and offers an excellent cost of living. It is a great place to work, recreate, meet people, raise a family and live! Gentex Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard for any applicable state or federal protected class. Gentex is an E-Verify Participant. Pre-employment drug/alcohol/background screening is required. PI51bd9f05d6-
Solutions Analyst
Canon U.S.A., Inc. Irving, Texas
Solutions Analyst US-TX-Irving Job ID: 34436 Type: Full-Time # of Openings: 1 Category: Sales Support CUSA SW Regional Office About the Role The Solutions Analyst is responsible for providing expert technical advice and collaborates with the sales team to design Canon solutions tailored to client needs . Qualified candidates should exhibit an equal measure of consultation on process improvements and technical skills and/or experience. Successful Analyst should be able to demonstrate technical and investigating abilities to establish themselves as a value-added resource, and trusted advisor/consultant to our internal direct Sales staff. Your Impact Work with assigned internal Sales teams to strategize/develop/participate in solutions revenue initiatives. Partner with each Sales Manager within the respective assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets. As a technical advisor, a Solutions Analyst should interface with customers, sponsors, and all other stakeholders to identify improvement opportunities in their current business processes. Generate the highest level of system requirements, based on the customer's needs and other constraints such as budget and schedule. Ensuring requirements are consistent, complete, accurate and operationally defined. When necessary, develop Proof of Concept (POC) to be delivered to the customer for their review and approval. Develop a Statement of Work (SOW) that will outline the customer requirements responsibilities, and Canon U.S.A. Inc., deliverables. About You: The Skills & Expertise You Bring Bachelor's degree or equivalent of 5+ years successfully supporting software sales with an internal Sales team is required. Direct Sales experience is a plus. Thorough understanding of Information Technology systems and terminology. Required industry certifications include CompTIA Cloud Essentials+, CompTIA Project+, CompTIA Security+. Excellent verbal and written communications, with the ability to adapt one's communication style to three levels of internal/external clients (External Customers, Internal Sales Leadership, Internal Sales Reps). Demonstrable personal organizational skills and attention to detail. Desired: Cloud and Microsoft Server certifications, Supported Canon, and 3rd Party Software Certifications (ex. Kofax Products, Laserfiche, PaperCut, uniFLOW) STRONG WORKING KNOWLEDGE OF: Consultative Sales Document Management / scanning applications and workflows Output Management Solutions Security Services In accordance with applicable law, we are providing the anticipated base salary for this role: $76,150 - $114,040 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 40 Yearly Salary PI23bd6de5627c-7982
08/07/2026
Full time
Solutions Analyst US-TX-Irving Job ID: 34436 Type: Full-Time # of Openings: 1 Category: Sales Support CUSA SW Regional Office About the Role The Solutions Analyst is responsible for providing expert technical advice and collaborates with the sales team to design Canon solutions tailored to client needs . Qualified candidates should exhibit an equal measure of consultation on process improvements and technical skills and/or experience. Successful Analyst should be able to demonstrate technical and investigating abilities to establish themselves as a value-added resource, and trusted advisor/consultant to our internal direct Sales staff. Your Impact Work with assigned internal Sales teams to strategize/develop/participate in solutions revenue initiatives. Partner with each Sales Manager within the respective assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets. As a technical advisor, a Solutions Analyst should interface with customers, sponsors, and all other stakeholders to identify improvement opportunities in their current business processes. Generate the highest level of system requirements, based on the customer's needs and other constraints such as budget and schedule. Ensuring requirements are consistent, complete, accurate and operationally defined. When necessary, develop Proof of Concept (POC) to be delivered to the customer for their review and approval. Develop a Statement of Work (SOW) that will outline the customer requirements responsibilities, and Canon U.S.A. Inc., deliverables. About You: The Skills & Expertise You Bring Bachelor's degree or equivalent of 5+ years successfully supporting software sales with an internal Sales team is required. Direct Sales experience is a plus. Thorough understanding of Information Technology systems and terminology. Required industry certifications include CompTIA Cloud Essentials+, CompTIA Project+, CompTIA Security+. Excellent verbal and written communications, with the ability to adapt one's communication style to three levels of internal/external clients (External Customers, Internal Sales Leadership, Internal Sales Reps). Demonstrable personal organizational skills and attention to detail. Desired: Cloud and Microsoft Server certifications, Supported Canon, and 3rd Party Software Certifications (ex. Kofax Products, Laserfiche, PaperCut, uniFLOW) STRONG WORKING KNOWLEDGE OF: Consultative Sales Document Management / scanning applications and workflows Output Management Solutions Security Services In accordance with applicable law, we are providing the anticipated base salary for this role: $76,150 - $114,040 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 40 Yearly Salary PI23bd6de5627c-7982
Business Intelligence Manager
Butcher Power Products Rancho Cordova, California
Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. The Role: As the Business Intelligence Manager, you run BPP's reporting environment day to day. Reporting to the Director of Data & Analytics, you build and maintain the Power BI reporting the business depends on, operate the Microsoft Fabric and Lakehouse environment, and directly manage the Data Analyst and Data Intern who support them. The Director sets platform architecture, governance standards, and KPI definitions-you execute against them, turning requests from Finance, Operations, Manufacturing, Inventory, Sales, and Projects into delivered, accurate, refreshed reporting while keeping the environment stable, performant, and documented. Key Responsibilities: Team Leadership & Delivery Management: • Day-to-Day Team Management: Direct the daily work of the D.A.T.A. Department's Data Analyst and Data Intern-assigning and reviewing work, unblocking technical issues, and developing skills through mentorship and peer review.• Delivery Planning: Translate department priorities set by the Director into scheduled work, communicate realistic delivery timelines to requesters, and report progress, blockers, and risk upward.• Standards Enforcement: Apply and enforce the department's data governance, documentation, naming, and development standards across all reporting work produced by the team. Reporting & Business Intelligence Delivery: • Report Development: Build, publish, and maintain the Power BI reports and dashboards that populate BPP's tiered reporting structure-executive summary, departmental detail, and transaction-level drill-through-spanning Finance, Operations, Inventory, Manufacturing, Sales, and Projects.• Report Catalog Ownership: Own the day-to-day lifecycle of the report catalog: intake, development, validation, release, version control, and retirement of obsolete content.• Request Intake & Prioritization: Run the reporting request queue-triaging incoming asks, scoping requirements with the business, setting delivery expectations, and escalating scope or resourcing conflicts to the Director.• Semantic Model Maintenance: Extend and maintain BPP's core Power BI semantic model within the shared dimensions, certified measures, and business definitions established by the Director-adding measures and tables as new reporting needs arise without fragmenting the model.• KPI Consistency: Ensure defined KPIs are calculated identically across every report, so the same metric returns the same number regardless of where it is viewed.• Self-Service Enablement: Publish certified datasets, report templates, and user documentation, and deliver hands-on training that lets business users answer their own questions without creating shadow reporting. Fabric, Power BI & Lakehouse Operations: • Workspace Administration: Administer Microsoft Fabric and Power BI workspaces day to day-workspace structure, deployment pipelines, workspace roles, app distribution, and promotion from development to production. • Lakehouse & Pipeline Operations: Operate and maintain the Lakehouse environment and the pipelines feeding it-monitoring ingestion from Dynamics 365 Finance & Operations, Sales Hub, and SQL sources, and resolving load failures before they reach the business.• Refresh & Performance Monitoring: Monitor refresh schedules, capacity utilization, and query performance-troubleshooting failures, optimizing slow models and reports, and reporting environment health to the Director.• Access & Security Administration: Administer report access, row-level security, and workspace permissions in accordance with the data governance and sensitivity standards defined for the department.• Capacity & Cost Monitoring: Track Fabric capacity consumption and licensing usage, flagging cost, throttling, and scaling risks with recommended remediation.• First-Line Support: Serve as first-line resolution for reporting and data issues routed through the enterprise intake and escalation model-driving them to closure and escalating platform- or ERP-level problems to the Director with clear root-cause detail. Cross-Functional Collaboration: • Requirements Gathering: Work directly with Finance, Operations, Inventory, Manufacturing, Sales, and Projects to turn operational questions into report requirements, validating that delivered output answers the question that was actually asked.• Data Validation: Partner with functional owners and departmental super-users to reconcile report output against source system records and confirm accuracy before release to the business.• ERP Change Coordination: Coordinate with the Director and implementation partners on how Dynamics 365 configuration and process changes affect downstream reporting, adjusting models and reports ahead of each release. Qualifications: Required: Experience: 5+ years in business intelligence, analytics, or data engineering, including 2+ years leading a small team or owning a production reporting environment; this role will manage a Data Analyst and Data Intern. Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, Economics, Business Intelligence, or a related field. Team Leadership: Demonstrated ability to direct the daily work of a Data Analyst and Data Intern, review technical output, and develop staff, while partnering effectively with non-technical stakeholders across the business. Technical Mastery: - Advanced Power BI-DAX, Power Query, semantic modeling, deployment pipelines, and workspace administration.- Hands-on Microsoft Fabric experience-Lakehouse, data pipelines, notebooks, and capacity monitoring.- Strong SQL and dimensional (star schema) data modeling; working proficiency in Python (PySpark).- Working knowledge of Dynamics 365 Finance & Operations and Dataverse data structures. Desired: Domain Knowledge (Preferred): Experience with manufacturing data including Bills of Materials (BOMs), production orders, inventory tracking, and industrial supply chain logic. Traits That Fit BPP: • Operational Discipline: You treat a failed refresh or a wrong number as an urgent problem, and you build the checks that keep it from happening twice.• Service Mindset: You are responsive to the business, set clear expectations, and follow through on what you commit to.• Meticulous Ownership: You hold a high bar for data integrity, documentation, and delivery quality, and expect the same from your team.• Bias for Action: You move with urgency and decisiveness while never sacrificing quality or accuracy. Core Competencies: Technical Leadership: Coaches and guides the Data Analyst and Data Intern while maintaining high standards for BI delivery, documentation, and governance. Data Integrity & Quality: Applies rigor to validation, reconciliation, refresh monitoring, and KPI consistency. Business Partnership: Translates operational needs into clear reporting requirements and communicates progress, tradeoffs, and risks. Execution & Prioritization: Manages intake, delivery timelines, blockers, and competing business requests with urgency and clarity. Systems Thinking: Understands how ERP, Fabric, Lakehouse, semantic models, and downstream reports connect across the business. Continuous Improvement: Identifies opportunities to simplify reporting, improve self-service, and strengthen reporting standards. CompensationThe base pay range for this role is $115,000 - $140,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PI0a213d8205ba-8210
08/07/2026
Full time
Butcher Power Products (BPP) designs and manufactures mission critical and industrial power solutions for essential infrastructure nationwide. Headquartered in Sacramento, CA, our teams collaborate closely across engineering, manufacturing, and operations to build reliable, high quality systems and take pride in delivering work that truly matters. The Role: As the Business Intelligence Manager, you run BPP's reporting environment day to day. Reporting to the Director of Data & Analytics, you build and maintain the Power BI reporting the business depends on, operate the Microsoft Fabric and Lakehouse environment, and directly manage the Data Analyst and Data Intern who support them. The Director sets platform architecture, governance standards, and KPI definitions-you execute against them, turning requests from Finance, Operations, Manufacturing, Inventory, Sales, and Projects into delivered, accurate, refreshed reporting while keeping the environment stable, performant, and documented. Key Responsibilities: Team Leadership & Delivery Management: • Day-to-Day Team Management: Direct the daily work of the D.A.T.A. Department's Data Analyst and Data Intern-assigning and reviewing work, unblocking technical issues, and developing skills through mentorship and peer review.• Delivery Planning: Translate department priorities set by the Director into scheduled work, communicate realistic delivery timelines to requesters, and report progress, blockers, and risk upward.• Standards Enforcement: Apply and enforce the department's data governance, documentation, naming, and development standards across all reporting work produced by the team. Reporting & Business Intelligence Delivery: • Report Development: Build, publish, and maintain the Power BI reports and dashboards that populate BPP's tiered reporting structure-executive summary, departmental detail, and transaction-level drill-through-spanning Finance, Operations, Inventory, Manufacturing, Sales, and Projects.• Report Catalog Ownership: Own the day-to-day lifecycle of the report catalog: intake, development, validation, release, version control, and retirement of obsolete content.• Request Intake & Prioritization: Run the reporting request queue-triaging incoming asks, scoping requirements with the business, setting delivery expectations, and escalating scope or resourcing conflicts to the Director.• Semantic Model Maintenance: Extend and maintain BPP's core Power BI semantic model within the shared dimensions, certified measures, and business definitions established by the Director-adding measures and tables as new reporting needs arise without fragmenting the model.• KPI Consistency: Ensure defined KPIs are calculated identically across every report, so the same metric returns the same number regardless of where it is viewed.• Self-Service Enablement: Publish certified datasets, report templates, and user documentation, and deliver hands-on training that lets business users answer their own questions without creating shadow reporting. Fabric, Power BI & Lakehouse Operations: • Workspace Administration: Administer Microsoft Fabric and Power BI workspaces day to day-workspace structure, deployment pipelines, workspace roles, app distribution, and promotion from development to production. • Lakehouse & Pipeline Operations: Operate and maintain the Lakehouse environment and the pipelines feeding it-monitoring ingestion from Dynamics 365 Finance & Operations, Sales Hub, and SQL sources, and resolving load failures before they reach the business.• Refresh & Performance Monitoring: Monitor refresh schedules, capacity utilization, and query performance-troubleshooting failures, optimizing slow models and reports, and reporting environment health to the Director.• Access & Security Administration: Administer report access, row-level security, and workspace permissions in accordance with the data governance and sensitivity standards defined for the department.• Capacity & Cost Monitoring: Track Fabric capacity consumption and licensing usage, flagging cost, throttling, and scaling risks with recommended remediation.• First-Line Support: Serve as first-line resolution for reporting and data issues routed through the enterprise intake and escalation model-driving them to closure and escalating platform- or ERP-level problems to the Director with clear root-cause detail. Cross-Functional Collaboration: • Requirements Gathering: Work directly with Finance, Operations, Inventory, Manufacturing, Sales, and Projects to turn operational questions into report requirements, validating that delivered output answers the question that was actually asked.• Data Validation: Partner with functional owners and departmental super-users to reconcile report output against source system records and confirm accuracy before release to the business.• ERP Change Coordination: Coordinate with the Director and implementation partners on how Dynamics 365 configuration and process changes affect downstream reporting, adjusting models and reports ahead of each release. Qualifications: Required: Experience: 5+ years in business intelligence, analytics, or data engineering, including 2+ years leading a small team or owning a production reporting environment; this role will manage a Data Analyst and Data Intern. Education: Bachelor's degree in Computer Science, Information Technology, Information Systems, Economics, Business Intelligence, or a related field. Team Leadership: Demonstrated ability to direct the daily work of a Data Analyst and Data Intern, review technical output, and develop staff, while partnering effectively with non-technical stakeholders across the business. Technical Mastery: - Advanced Power BI-DAX, Power Query, semantic modeling, deployment pipelines, and workspace administration.- Hands-on Microsoft Fabric experience-Lakehouse, data pipelines, notebooks, and capacity monitoring.- Strong SQL and dimensional (star schema) data modeling; working proficiency in Python (PySpark).- Working knowledge of Dynamics 365 Finance & Operations and Dataverse data structures. Desired: Domain Knowledge (Preferred): Experience with manufacturing data including Bills of Materials (BOMs), production orders, inventory tracking, and industrial supply chain logic. Traits That Fit BPP: • Operational Discipline: You treat a failed refresh or a wrong number as an urgent problem, and you build the checks that keep it from happening twice.• Service Mindset: You are responsive to the business, set clear expectations, and follow through on what you commit to.• Meticulous Ownership: You hold a high bar for data integrity, documentation, and delivery quality, and expect the same from your team.• Bias for Action: You move with urgency and decisiveness while never sacrificing quality or accuracy. Core Competencies: Technical Leadership: Coaches and guides the Data Analyst and Data Intern while maintaining high standards for BI delivery, documentation, and governance. Data Integrity & Quality: Applies rigor to validation, reconciliation, refresh monitoring, and KPI consistency. Business Partnership: Translates operational needs into clear reporting requirements and communicates progress, tradeoffs, and risks. Execution & Prioritization: Manages intake, delivery timelines, blockers, and competing business requests with urgency and clarity. Systems Thinking: Understands how ERP, Fabric, Lakehouse, semantic models, and downstream reports connect across the business. Continuous Improvement: Identifies opportunities to simplify reporting, improve self-service, and strengthen reporting standards. CompensationThe base pay range for this role is $115,000 - $140,000 per year. Equal Opportunity Employer Butcher Power Products is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you require a reasonable accommodation during the application or interview process, please let us know. Compensation ranges are provided in accordance with applicable state and local pay transparency laws. PI0a213d8205ba-8210
IMD Federal IT Support Lead
ATTAINX INC Richland, Washington
ATTAINX INC seeks an IMD Federal IT Support Lead to oversee day-to-day IT operations for federal customers in a dynamic, mission-driven environment. You will lead a small support team delivering Tier 2/3 troubleshooting, system monitoring, and incident response across end-user, network, and cloud-based environments. Responsibilities include ensuring compliance with federal security and configuration standards, coordinating ticket queues, developing documentation, and collaborating with engineers and program managers on deployments and upgrades. This role offers significant visibility, growth potential, and impact on high-profile government projects.
08/07/2026
Full time
ATTAINX INC seeks an IMD Federal IT Support Lead to oversee day-to-day IT operations for federal customers in a dynamic, mission-driven environment. You will lead a small support team delivering Tier 2/3 troubleshooting, system monitoring, and incident response across end-user, network, and cloud-based environments. Responsibilities include ensuring compliance with federal security and configuration standards, coordinating ticket queues, developing documentation, and collaborating with engineers and program managers on deployments and upgrades. This role offers significant visibility, growth potential, and impact on high-profile government projects.
Service Desk Engineer
LMT Technology Solutions Rochester, New York
At LMT Technology Solutions ( ), we Lead , Manage , and Transform businesses by delivering solutions that enable our clients to leverage technology with confidence so they can focus on growing their business. As a trusted Managed Service Provider (MSP), we deliver comprehensive technology services, including managed IT, co-managed IT, professional services, cybersecurity, cloud solutions, and strategic consulting. Our mission is to help organizations thrive by ensuring their technology is secure, reliable, and aligned with their business objectives. The cornerstone to LMT's success is our employees. We cultivate a culture of encouragement and growth through professional development, collaboration, and innovation for our LMT Team. Through generous contributions to healthcare benefits, 401(k) matching, opportunities for advancement, a fully stocked fridge with snacks and sodas, and the occasional office dog visit, we strive to make our employees feel valued and appreciated. Position Overview Provide remote support to clients from LMT's office by diagnosing and resolving hardware and software issues, installing and configuring computer systems and applications, and ensuring optimal setup and functionality. Maintain a high level of customer satisfaction by adhering to LMT's support standards and procedures, meeting SLA requirements, effectively communicating with clients to gather information, provide updates, and explain solutions, and delivering high-quality technical support in alignment with LMT's expectations. Perks LMT's compensation package includes a competitive base salary, quarterly bonuses, long-term incentives and a generous Employee Benefits Package. • PTO: 18 days of PTO in a year • LMT contributes $900 a month to your Benefits Package • LMT offers a company matched 401(k) plan, up to 4%, after 6 months of active employment • Company paid professional development opportunities for professional certifications and soft skills training • Opportunities for community involvement What We're Looking For Excellent customer service and communication skills. Able to be flexible and adaptable to the changing needs of the team. Excellent problem solver - identifies and analyzes problems, evaluates solutions and alternatives, resulting in effective solutions. Self-motivation, high level organizational and time management skills. Documentation skills to ensure knowledge is shared and incidents are tracked effectively. Principal Duties and Responsibilities Troubleshoot and resolve client hardware, operating system, and software related issues, using remote tools. Query client on properly documenting issues. Troubleshoot and resolve network and server access issues using remote tools. Monitor and respond to client site alerts, escalate to the Service Desk Manager and Account Team as necessary. Follow LMT 's Escalation procedure if an issue cannot be resolved remotely or within a reasonable amount of time. Document resolution in ConnectWise and communicate with client on the status and resolution of issues. Consistent, punctual, and dependable attendance is necessary to meet the needs of our clients and the LMT team Minimum 1 year of experience supporting servers, workstations, printers and network switches Previous experience servicing and troubleshooting Microsoft Windows Server, Exchange Server, SQL Server, and Active Directory Previous experience with Microsoft 8, 10, 11, Microsoft 365 Ability to diagnose and prioritize client issues and properly manage client expectations Demonstrated problem-solving skills and critical thinking ability Strong written and verbal communication skills Must have a valid driver's license and access to timely and reliable transportation to get to work Interest in in-person collaboration and face-to-face interactions. Additional Preferred Skills Knowledge of VMWare and/or Hyper-V a plus Certifications: A+, MCP, MCSE, CCNA, and other related certifications a plus Knowledge of ConnectWise a plus Working Conditions FLSA Status: Non-Exempt position Full-time Job location - LMT's office Opportunity to work a 4-day, 10-hour schedule Compensation details: 0 Yearly Salary PI7263fdbf2ece-0376
08/07/2026
Full time
At LMT Technology Solutions ( ), we Lead , Manage , and Transform businesses by delivering solutions that enable our clients to leverage technology with confidence so they can focus on growing their business. As a trusted Managed Service Provider (MSP), we deliver comprehensive technology services, including managed IT, co-managed IT, professional services, cybersecurity, cloud solutions, and strategic consulting. Our mission is to help organizations thrive by ensuring their technology is secure, reliable, and aligned with their business objectives. The cornerstone to LMT's success is our employees. We cultivate a culture of encouragement and growth through professional development, collaboration, and innovation for our LMT Team. Through generous contributions to healthcare benefits, 401(k) matching, opportunities for advancement, a fully stocked fridge with snacks and sodas, and the occasional office dog visit, we strive to make our employees feel valued and appreciated. Position Overview Provide remote support to clients from LMT's office by diagnosing and resolving hardware and software issues, installing and configuring computer systems and applications, and ensuring optimal setup and functionality. Maintain a high level of customer satisfaction by adhering to LMT's support standards and procedures, meeting SLA requirements, effectively communicating with clients to gather information, provide updates, and explain solutions, and delivering high-quality technical support in alignment with LMT's expectations. Perks LMT's compensation package includes a competitive base salary, quarterly bonuses, long-term incentives and a generous Employee Benefits Package. • PTO: 18 days of PTO in a year • LMT contributes $900 a month to your Benefits Package • LMT offers a company matched 401(k) plan, up to 4%, after 6 months of active employment • Company paid professional development opportunities for professional certifications and soft skills training • Opportunities for community involvement What We're Looking For Excellent customer service and communication skills. Able to be flexible and adaptable to the changing needs of the team. Excellent problem solver - identifies and analyzes problems, evaluates solutions and alternatives, resulting in effective solutions. Self-motivation, high level organizational and time management skills. Documentation skills to ensure knowledge is shared and incidents are tracked effectively. Principal Duties and Responsibilities Troubleshoot and resolve client hardware, operating system, and software related issues, using remote tools. Query client on properly documenting issues. Troubleshoot and resolve network and server access issues using remote tools. Monitor and respond to client site alerts, escalate to the Service Desk Manager and Account Team as necessary. Follow LMT 's Escalation procedure if an issue cannot be resolved remotely or within a reasonable amount of time. Document resolution in ConnectWise and communicate with client on the status and resolution of issues. Consistent, punctual, and dependable attendance is necessary to meet the needs of our clients and the LMT team Minimum 1 year of experience supporting servers, workstations, printers and network switches Previous experience servicing and troubleshooting Microsoft Windows Server, Exchange Server, SQL Server, and Active Directory Previous experience with Microsoft 8, 10, 11, Microsoft 365 Ability to diagnose and prioritize client issues and properly manage client expectations Demonstrated problem-solving skills and critical thinking ability Strong written and verbal communication skills Must have a valid driver's license and access to timely and reliable transportation to get to work Interest in in-person collaboration and face-to-face interactions. Additional Preferred Skills Knowledge of VMWare and/or Hyper-V a plus Certifications: A+, MCP, MCSE, CCNA, and other related certifications a plus Knowledge of ConnectWise a plus Working Conditions FLSA Status: Non-Exempt position Full-time Job location - LMT's office Opportunity to work a 4-day, 10-hour schedule Compensation details: 0 Yearly Salary PI7263fdbf2ece-0376
Systems Administrator
Rochester Precision Optics LLC West Henrietta, New York
Title Systems Administrator Department Information Technology (IT) Reports to Information Technology Manager SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including - Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in Rochester, RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join the RPO team! Position Overview Rochester Precision Optics LLC. (RPO) is seeking an experienced Systems Administrator to support the day-to-day operation, stability, and continuous improvement of our enterprise infrastructure supporting approximately 300 users across both corporate and manufacturing operations. Our environment relies on someone who can confidently administer Windows Server, Active Directory, virtualization, and Microsoft 365 while also supporting the network infrastructure that connects it all. The ideal candidate has a strong systems administration foundation with hands-on experience supporting enterprise networking, including switches, firewalls, VLANs, VPNs, and wireless technologies. Working closely with the IT Manager, you'll play a key role in maintaining a secure, reliable, and high-performing IT environment while contributing to infrastructure modernization, cybersecurity initiatives, and strategic technology projects. This is an opportunity for someone who enjoys solving complex infrastructure challenges, takes ownership of their work, and wants to make a measurable impact across the organization. Key Responsibilities: Systems Administration & Infrastructure Management Administer and maintain Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and core Microsoft infrastructure services. Support VMware or Hyper-V virtualization environments, server resources, storage systems, and enterprise backup solutions. Perform system maintenance including patching, upgrades, configuration changes, and troubleshooting. Support Microsoft 365 services including Exchange Online, Teams, and Entra ID. Maintain infrastructure documentation, system standards, and technical procedures. Network Infrastructure Support Support enterprise network infrastructure including switches, firewalls, VPNs, and wireless networks. Troubleshoot VLANs, routing, subnetting, network connectivity, and security controls. Assist with network upgrades, infrastructure expansion projects, and technology improvements. Support network-connected systems including VoIP, security systems, and other enterprise technologies. Security & Operational Support Assist with infrastructure security initiatives, including system hardening, vulnerability remediation, and cybersecurity best practices. Assist with compliance initiatives related to NIST 800-171 and CMMC 2.0. Serve as a Tier II/Tier III escalation resource for complex systems and infrastructure issues. Partner with the IT Manager on infrastructure projects, technology improvements, and long-term planning. Knowledge, Skills, and Abilities: Bachelor's degree in information technology, Computer Science, or a related field preferred, or equivalent combination of education and hands-on experience. 4+ years of experience supporting enterprise IT infrastructure in a Systems Administrator, Infrastructure Administrator, Network Administrator, or similar role. Strong experience administering Windows Server environments, Active Directory, Group Policy, DNS, and DHCP. Experience supporting Microsoft 365 environments, including Exchange Online, Teams, and Entra ID. Experience supporting virtualization platforms such as VMware or Hyper-V. Experience administering and troubleshooting enterprise network infrastructure, including switches, VLANs, firewalls, VPNs, and wireless technologies. Experience supporting enterprise backup solutions, such as Veeam, and disaster recovery. Familiarity with endpoint management, software deployment, and security tools. Strong troubleshooting and problem-solving skills with the ability to independently diagnose and resolve complex technical issues. Ability to effectively communicate technical information and collaborate with both technical and non-technical teams. Preferred Qualifications Experience with cybersecurity frameworks or compliance requirements such as NIST 800-171 or CMMC. Experience with Microsoft Intune, Endpoint Central, or similar endpoint management platforms. PowerShell scripting or automation experience. Experience supporting ERP systems, SQL Server environments, or other business-critical applications. Industry certifications such as Network+, Security+, Microsoft, VMware, or Cisco certifications are a plus! Additional Requirements: Pursuant to ITAR, EAR, and other export compliance laws and regulations, applicants for this position must be U.S. Persons as defined by U.S. law, i.e., U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty. Compensation & Benefits: Competitive compensation package linked to your experience and performance. 401(k) with company match and Tuition Reimbursement opportunities. Health, dental, vision, HSA, & life insurance. Paid time off including vacation, sick time, and 11 paid company holidays Work Requirements & Physical Demands: This is an on-site, hands-on IT role supporting both corporate office and manufacturing operations. The Systems Administrator will work in a collaborative environment where technology directly supports critical business and production processes. The role requires regular interaction with computer systems, servers, network equipment, and end-user technology across the organization. Occasional movement throughout the facility may be required to support infrastructure, troubleshoot equipment, and assist with technology deployments. Physical requirements may include: Ability to sit, stand, and work at a computer for extended periods. Ability to walk throughout office and manufacturing areas. Ability to lift, carry, and install IT equipment such as computers, monitors, networking equipment, and related hardware (typically up to 50 lbs.). Ability to work in both office and manufacturing environments while following applicable safety requirements. Occasional after-hours support may be required for scheduled maintenance, upgrades, or critical infrastructure issues. Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Race/Gender/Disability/Veteran In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete This is a full-time, on-site position based at our West Henrietta, NY facility. The standard work schedule is Monday through Friday, 7:00 AM to 3:30 PM. Participation in an occasional rotating on-call schedule is required to provide after-hours support for critical infrastructure issues, planned maintenance, and emergency response as needed. Compensation details: 0 Yearly Salary PIbc2cfe6-
08/07/2026
Full time
Title Systems Administrator Department Information Technology (IT) Reports to Information Technology Manager SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including - Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in Rochester, RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join the RPO team! Position Overview Rochester Precision Optics LLC. (RPO) is seeking an experienced Systems Administrator to support the day-to-day operation, stability, and continuous improvement of our enterprise infrastructure supporting approximately 300 users across both corporate and manufacturing operations. Our environment relies on someone who can confidently administer Windows Server, Active Directory, virtualization, and Microsoft 365 while also supporting the network infrastructure that connects it all. The ideal candidate has a strong systems administration foundation with hands-on experience supporting enterprise networking, including switches, firewalls, VLANs, VPNs, and wireless technologies. Working closely with the IT Manager, you'll play a key role in maintaining a secure, reliable, and high-performing IT environment while contributing to infrastructure modernization, cybersecurity initiatives, and strategic technology projects. This is an opportunity for someone who enjoys solving complex infrastructure challenges, takes ownership of their work, and wants to make a measurable impact across the organization. Key Responsibilities: Systems Administration & Infrastructure Management Administer and maintain Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and core Microsoft infrastructure services. Support VMware or Hyper-V virtualization environments, server resources, storage systems, and enterprise backup solutions. Perform system maintenance including patching, upgrades, configuration changes, and troubleshooting. Support Microsoft 365 services including Exchange Online, Teams, and Entra ID. Maintain infrastructure documentation, system standards, and technical procedures. Network Infrastructure Support Support enterprise network infrastructure including switches, firewalls, VPNs, and wireless networks. Troubleshoot VLANs, routing, subnetting, network connectivity, and security controls. Assist with network upgrades, infrastructure expansion projects, and technology improvements. Support network-connected systems including VoIP, security systems, and other enterprise technologies. Security & Operational Support Assist with infrastructure security initiatives, including system hardening, vulnerability remediation, and cybersecurity best practices. Assist with compliance initiatives related to NIST 800-171 and CMMC 2.0. Serve as a Tier II/Tier III escalation resource for complex systems and infrastructure issues. Partner with the IT Manager on infrastructure projects, technology improvements, and long-term planning. Knowledge, Skills, and Abilities: Bachelor's degree in information technology, Computer Science, or a related field preferred, or equivalent combination of education and hands-on experience. 4+ years of experience supporting enterprise IT infrastructure in a Systems Administrator, Infrastructure Administrator, Network Administrator, or similar role. Strong experience administering Windows Server environments, Active Directory, Group Policy, DNS, and DHCP. Experience supporting Microsoft 365 environments, including Exchange Online, Teams, and Entra ID. Experience supporting virtualization platforms such as VMware or Hyper-V. Experience administering and troubleshooting enterprise network infrastructure, including switches, VLANs, firewalls, VPNs, and wireless technologies. Experience supporting enterprise backup solutions, such as Veeam, and disaster recovery. Familiarity with endpoint management, software deployment, and security tools. Strong troubleshooting and problem-solving skills with the ability to independently diagnose and resolve complex technical issues. Ability to effectively communicate technical information and collaborate with both technical and non-technical teams. Preferred Qualifications Experience with cybersecurity frameworks or compliance requirements such as NIST 800-171 or CMMC. Experience with Microsoft Intune, Endpoint Central, or similar endpoint management platforms. PowerShell scripting or automation experience. Experience supporting ERP systems, SQL Server environments, or other business-critical applications. Industry certifications such as Network+, Security+, Microsoft, VMware, or Cisco certifications are a plus! Additional Requirements: Pursuant to ITAR, EAR, and other export compliance laws and regulations, applicants for this position must be U.S. Persons as defined by U.S. law, i.e., U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty. Compensation & Benefits: Competitive compensation package linked to your experience and performance. 401(k) with company match and Tuition Reimbursement opportunities. Health, dental, vision, HSA, & life insurance. Paid time off including vacation, sick time, and 11 paid company holidays Work Requirements & Physical Demands: This is an on-site, hands-on IT role supporting both corporate office and manufacturing operations. The Systems Administrator will work in a collaborative environment where technology directly supports critical business and production processes. The role requires regular interaction with computer systems, servers, network equipment, and end-user technology across the organization. Occasional movement throughout the facility may be required to support infrastructure, troubleshoot equipment, and assist with technology deployments. Physical requirements may include: Ability to sit, stand, and work at a computer for extended periods. Ability to walk throughout office and manufacturing areas. Ability to lift, carry, and install IT equipment such as computers, monitors, networking equipment, and related hardware (typically up to 50 lbs.). Ability to work in both office and manufacturing environments while following applicable safety requirements. Occasional after-hours support may be required for scheduled maintenance, upgrades, or critical infrastructure issues. Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Race/Gender/Disability/Veteran In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete This is a full-time, on-site position based at our West Henrietta, NY facility. The standard work schedule is Monday through Friday, 7:00 AM to 3:30 PM. Participation in an occasional rotating on-call schedule is required to provide after-hours support for critical infrastructure issues, planned maintenance, and emergency response as needed. Compensation details: 0 Yearly Salary PIbc2cfe6-
Lead Security Systems Technician
Active Security Consulting LLC
Description: About Us: Active Security designs, develops, implements, and sustains advanced C5ISR and security solutions to enhance defense and mission capabilities, addressing threats across physical, electronic, cyber, and communications security for commercial and U.S. Government clients. Our Electronics Technicians are essential in installing, programming, maintaining, and repairing these complex systems in high-security environments, ensuring compliance with codes, client specifications, and internal standards. With a structured career path, technicians have continuous opportunities for skills development, advancing from foundational technical expertise to leadership roles. Job Summary: As a senior technician, the Lead Security Systems Technician is responsible for independent field operations, technical oversight, and project leadership. This role demands advanced technical expertise, as well as organizational and leadership skills to manage project sites, ensure quality, and oversee field teams. The Lead Security Systems Technician is the key technical liaison between Active Security's project teams and clients. Requirements: Responsibilities: System Installation & Maintenance: Install, configure, and maintain complex security system components and infrastructure with minimal supervision, ensuring that systems function according to design specifications. Project Leadership: Manage site safety, quality, and schedule adherence, ensuring all activities comply with design specifications and authority requirements. Team Oversight & Mentorship: Supervise and mentor teams of up to five junior and intermediate technicians, ensuring training, task completion, and alignment with project goals and standards. Technical Leadership: Perform complex troubleshooting and diagnostics, including advanced programming and system integration tasks, independently and collaboratively resolving complex issues on-site. Customer & Project Coordination: Serve as the primary on-site contact for clients and communicate effectively with project managers, engineers, and other stakeholders. Documentation: Complete required job documentation and ensure compliance with industry and internal standards such as ISO-9001, CMMI II, and DCAA. Qualifications: Education & Skills: Graduate; ability to work in a team environment; completion of at least four industry certifications in electronic security and systems integration. Experience: Minimum of 5 years in electronic security, including systems integration, administration, and advanced troubleshooting, with a focus on compliance and adherence to government and independent standards. Professional Development: Strong commitment to ongoing education in compliance, industry advancements, complex programming, and project management practices. Travel Ability: Ability to travel to projects and stay overnight for varying lengths of time. Physical Demands & Work Environment: The role demands a high level of professionalism, adaptability, and organizational skills. Technicians must handle prolonged tasks, ability to handle up to 50 pounds, ability to work at heights, and work in diverse environments. This role may involve exposure to varying weather conditions and requires adherence to safety protocols. The position requires maintaining company-issued tools, vehicles, and equipment. General Requirements for All Levels: Communication: Strong oral and written skills to interact with peers, supervisors, and clients. Analytical Skills: Detail-oriented, capable of diagnosing and solving problems. Screening Requirements: Candidates must pass a background check, have a valid driver's license, and be eligible for U.S. Government Security Clearance. Compensation details: 35-48 Hourly Wage PIdac9087b6-
08/07/2026
Full time
Description: About Us: Active Security designs, develops, implements, and sustains advanced C5ISR and security solutions to enhance defense and mission capabilities, addressing threats across physical, electronic, cyber, and communications security for commercial and U.S. Government clients. Our Electronics Technicians are essential in installing, programming, maintaining, and repairing these complex systems in high-security environments, ensuring compliance with codes, client specifications, and internal standards. With a structured career path, technicians have continuous opportunities for skills development, advancing from foundational technical expertise to leadership roles. Job Summary: As a senior technician, the Lead Security Systems Technician is responsible for independent field operations, technical oversight, and project leadership. This role demands advanced technical expertise, as well as organizational and leadership skills to manage project sites, ensure quality, and oversee field teams. The Lead Security Systems Technician is the key technical liaison between Active Security's project teams and clients. Requirements: Responsibilities: System Installation & Maintenance: Install, configure, and maintain complex security system components and infrastructure with minimal supervision, ensuring that systems function according to design specifications. Project Leadership: Manage site safety, quality, and schedule adherence, ensuring all activities comply with design specifications and authority requirements. Team Oversight & Mentorship: Supervise and mentor teams of up to five junior and intermediate technicians, ensuring training, task completion, and alignment with project goals and standards. Technical Leadership: Perform complex troubleshooting and diagnostics, including advanced programming and system integration tasks, independently and collaboratively resolving complex issues on-site. Customer & Project Coordination: Serve as the primary on-site contact for clients and communicate effectively with project managers, engineers, and other stakeholders. Documentation: Complete required job documentation and ensure compliance with industry and internal standards such as ISO-9001, CMMI II, and DCAA. Qualifications: Education & Skills: Graduate; ability to work in a team environment; completion of at least four industry certifications in electronic security and systems integration. Experience: Minimum of 5 years in electronic security, including systems integration, administration, and advanced troubleshooting, with a focus on compliance and adherence to government and independent standards. Professional Development: Strong commitment to ongoing education in compliance, industry advancements, complex programming, and project management practices. Travel Ability: Ability to travel to projects and stay overnight for varying lengths of time. Physical Demands & Work Environment: The role demands a high level of professionalism, adaptability, and organizational skills. Technicians must handle prolonged tasks, ability to handle up to 50 pounds, ability to work at heights, and work in diverse environments. This role may involve exposure to varying weather conditions and requires adherence to safety protocols. The position requires maintaining company-issued tools, vehicles, and equipment. General Requirements for All Levels: Communication: Strong oral and written skills to interact with peers, supervisors, and clients. Analytical Skills: Detail-oriented, capable of diagnosing and solving problems. Screening Requirements: Candidates must pass a background check, have a valid driver's license, and be eligible for U.S. Government Security Clearance. Compensation details: 35-48 Hourly Wage PIdac9087b6-
Specialist, IT Support
John Paul Mitchell Systems Los Angeles, California
Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Specialist provides front-line technical support across JPMS corporate offices, remote and hybrid users, and the Santa Clarita distribution center. The role supports Windows and macOS computers, mobile devices, Microsoft 365, conference-room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently install, relocate, and support technology equipment. IT Support Specialist will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. This position requires independent work, sharing information and assisting others with various projects. This role will work onsite at both our Santa Monica and Santa Clarita locations. What You will Do: Provide Tier 1/Tier 2 support for all IT tickets submitted, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Provide professional, high-touch technical support to executives, department leaders, and other users requiring time-sensitive assistance Set up, test, and troubleshoot conference-room A/V (displays, cameras, microphones, and conferencing devices) and support both Microsoft Teams and Zoom meetings Support Windows and macOS computers, mobile devices, MDM enrollment, and remote/hybrid users Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal; maintain site spares and loaner equipment Coordinate warranty repairs, vendor visits, replacement equipment, and local IT inventory Provide scheduled and as-needed IT support at the Santa Clarita distribution center for warehouse users, shipping and packing workstations, Zebra handheld devices, thermal-label printers, time clocks, and other operational technology Troubleshoot basic warehouse RF/Wi-Fi, device-connectivity, printing, and peripheral issues, escalating infrastructure or business-application problems as appropriate Support and troubleshoot desk phones and the VoIP phone system Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Assist with office moves, workstation installations, cabling, event technology, and deployment of new office equipment Run approved diagnostic or remediation scripts, including basic PowerShell, where documented Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records Support and enforce IT policies; periodically train end-users on hardware and software Travel between Santa Monica, Santa Clarita, and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), macOS, Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi, VPNs, and basic network troubleshooting Fundamental understanding of virtualization and cloud computing Advanced printer / peripheral device troubleshooting Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and travel requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 4+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Mosyle, Intune, or comparable RMM/MDM/EDR tools Apple device management experience (Apple Business Manager / Mosyle) Experience supporting warehouse or distribution-center technology (Zebra devices, thermal-label printers) Education: Bachelor's degree in related field or technical trade school certification highly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Transport, install, and relocate technology equipment between work areas and provide hands-on support in both corporate office and Santa Clarita distribution-center environments Travel between Santa Monica, Santa Clarita, and other designated JPMS locations as scheduled Competitive Compensation: The expected base hourly range for this position is $40.87 to $45.67. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 40.87 - $ 45.67 Compensation details: 40.87-45.67 Hourly Wage PI3d08daa19c7a-7684
08/07/2026
Full time
Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Specialist provides front-line technical support across JPMS corporate offices, remote and hybrid users, and the Santa Clarita distribution center. The role supports Windows and macOS computers, mobile devices, Microsoft 365, conference-room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently install, relocate, and support technology equipment. IT Support Specialist will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. This position requires independent work, sharing information and assisting others with various projects. This role will work onsite at both our Santa Monica and Santa Clarita locations. What You will Do: Provide Tier 1/Tier 2 support for all IT tickets submitted, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Provide professional, high-touch technical support to executives, department leaders, and other users requiring time-sensitive assistance Set up, test, and troubleshoot conference-room A/V (displays, cameras, microphones, and conferencing devices) and support both Microsoft Teams and Zoom meetings Support Windows and macOS computers, mobile devices, MDM enrollment, and remote/hybrid users Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal; maintain site spares and loaner equipment Coordinate warranty repairs, vendor visits, replacement equipment, and local IT inventory Provide scheduled and as-needed IT support at the Santa Clarita distribution center for warehouse users, shipping and packing workstations, Zebra handheld devices, thermal-label printers, time clocks, and other operational technology Troubleshoot basic warehouse RF/Wi-Fi, device-connectivity, printing, and peripheral issues, escalating infrastructure or business-application problems as appropriate Support and troubleshoot desk phones and the VoIP phone system Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Assist with office moves, workstation installations, cabling, event technology, and deployment of new office equipment Run approved diagnostic or remediation scripts, including basic PowerShell, where documented Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records Support and enforce IT policies; periodically train end-users on hardware and software Travel between Santa Monica, Santa Clarita, and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), macOS, Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi, VPNs, and basic network troubleshooting Fundamental understanding of virtualization and cloud computing Advanced printer / peripheral device troubleshooting Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and travel requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 4+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Mosyle, Intune, or comparable RMM/MDM/EDR tools Apple device management experience (Apple Business Manager / Mosyle) Experience supporting warehouse or distribution-center technology (Zebra devices, thermal-label printers) Education: Bachelor's degree in related field or technical trade school certification highly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Transport, install, and relocate technology equipment between work areas and provide hands-on support in both corporate office and Santa Clarita distribution-center environments Travel between Santa Monica, Santa Clarita, and other designated JPMS locations as scheduled Competitive Compensation: The expected base hourly range for this position is $40.87 to $45.67. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 40.87 - $ 45.67 Compensation details: 40.87-45.67 Hourly Wage PI3d08daa19c7a-7684
Agile Program Integration Lead
GXM Technologies LLC Colorado Springs, Colorado
Description: GXM Technologies is seeking an experienced Agile Program Integration Lead to support advanced operational and mission-focused programs within defense and space-related environments. This role supports complex systems integration, operational mission execution, cloud modernization, and multi-domain capability delivery efforts through coordination of Agile execution activities, enterprise-level delivery synchronization, operational milestone tracking, and integrated program management. The ideal candidate possesses a combination of Agile delivery leadership, technical program coordination, systems integration awareness, and operational mission execution experience. This individual will work closely with program managers, technical leads, systems engineers, DevSecOps teams, architects, cybersecurity personnel, and Government stakeholders to synchronize delivery activities across Agile teams while maintaining visibility into overall program execution, operational milestones, MVP release timelines, and IOC delivery objectives. This role is onsite in Colorado Springs, CO due to operational integration and classified mission requirements. Hybrid flexibility may be available over time based on mission requirements, program execution needs and achievement of objectives. Responsibilities Serve as the cross-functional Agile delivery and program integration coordination lead supporting operational mission execution across multiple technical teams and integrated workstreams. Coordinate Agile execution activities across systems engineering, software development, cloud infrastructure, cybersecurity, operational integration, testing, and mission support teams. Utilize Jira, Confluence, and enterprise Agile planning tools to manage: o Program execution tracking o Cross-team dependencies o Operational milestones o MVP release coordination o Integration timelines o IOC readiness activities Configure and manage Jira portfolio planning, roadmap, and scheduling plugins supporting both Agile team execution and enterprise-level program management activities. Develop and maintain integrated program execution roadmaps, delivery schedules, release coordination plans, operational milestone tracking, and dependency management artifacts. Facilitate synchronization activities across technical teams, mission stakeholders, engineering organizations, and Government leadership. Support Agile ceremonies, release planning activities, integration coordination meetings, operational readiness reviews, and delivery synchronization events. Monitor execution risks, integration dependencies, delivery constraints, and operational impacts while supporting mitigation planning and corrective actions. Support program leadership with delivery metrics, Jira dashboards, roadmap reporting, operational status tracking, and executive-level program visibility. Collaborate with Technical Program Managers, Enterprise Architects, Chief Engineers, Technical Leads, cybersecurity teams, and operational mission stakeholders to support scalable operational capability delivery. Support implementation and continuous improvement of Agile, Lean, DevSecOps, and delivery management practices supporting operational mission environments. Coordinate configuration management and documentation alignment activities with Knowledge Management and Configuration Management personnel. Support transition planning, operational release coordination, and capability deployment activities aligned to mission readiness objectives. Requirements: U.S. Citizen with active TS/SCI clearance. Bachelor's degree in related technical or business discipline (or equivalent experience). 5+ years of experience supporting Agile delivery coordination, technical program integration, release management, or operational program execution activities. Strong experience using Jira and Confluence within complex technical, engineering, software development, or operational mission environments. Experience configuring and managing Jira planning and roadmap plugins supporting: o Agile team execution o Dependency management o Program-level scheduling o Release coordination o Enterprise delivery visibility Understanding of Agile methodologies, Scrum, Kanban, Lean delivery practices, and DevSecOps operational models. Familiarity with systems integration, software development, cloud infrastructure, cybersecurity, operational mission systems, or engineering delivery environments. Experience supporting cross-functional technical teams operating within fast-paced operational programs. Strong understanding of dependency management, release coordination, milestone tracking, operational delivery synchronization, and execution risk management. Strong analytical, organizational, facilitation, communication, and stakeholder coordination skills. Proven ability to coordinate execution across multiple technical teams and operational workstreams within classified or mission-critical environments. Desired Qualifications Experience supporting operational Command and Control (C2), mission systems integration, or cloud-native operational environments. Familiarity with Jira Advanced Roadmaps, Structure, BigPicture, Tempo, Jira Align, or equivalent enterprise Agile planning and portfolio management plugins. Experience supporting Agile Release Train (ART), Release Train Engineer (RTE), delivery management, or scaled Agile coordination functions. Familiarity with DevSecOps pipelines, CI/CD workflows, cloud-native delivery environments, and operational integration activities. Experience supporting operational readiness reviews, MVP release coordination, IOC demonstrations, or mission rehearsal activities. SAFe, Scrum Master, PMP, PMI-ACP, ICP-ACC, RTE, or equivalent Agile/program delivery certification preferred. Experience supporting executive-level program reporting, operational dashboards, and integrated delivery metrics within Government or defense programs preferred. $110,000-$145,000 salary + annual bonus eligibility + medical/dental/vision/STD/LTD/Life + 401(k) + PTO Equal Employment Opportunity / Legal Disclaimer GXM Technologies LLC is an Equal Opportunity Employer and participates in E-Verify to confirm employment eligibility. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status. GXM Technologies LLC provides reasonable accommodations in accordance with applicable law. This job description is not intended to be a complete list of duties and responsibilities, which may change at any time with or without notice. Employment is at-will where permitted by law, meaning either the employee or the Company may terminate employment at any time, with or without cause or notice, subject to applicable legal requirements. PIa9d81c7b7ca0-0638
08/07/2026
Full time
Description: GXM Technologies is seeking an experienced Agile Program Integration Lead to support advanced operational and mission-focused programs within defense and space-related environments. This role supports complex systems integration, operational mission execution, cloud modernization, and multi-domain capability delivery efforts through coordination of Agile execution activities, enterprise-level delivery synchronization, operational milestone tracking, and integrated program management. The ideal candidate possesses a combination of Agile delivery leadership, technical program coordination, systems integration awareness, and operational mission execution experience. This individual will work closely with program managers, technical leads, systems engineers, DevSecOps teams, architects, cybersecurity personnel, and Government stakeholders to synchronize delivery activities across Agile teams while maintaining visibility into overall program execution, operational milestones, MVP release timelines, and IOC delivery objectives. This role is onsite in Colorado Springs, CO due to operational integration and classified mission requirements. Hybrid flexibility may be available over time based on mission requirements, program execution needs and achievement of objectives. Responsibilities Serve as the cross-functional Agile delivery and program integration coordination lead supporting operational mission execution across multiple technical teams and integrated workstreams. Coordinate Agile execution activities across systems engineering, software development, cloud infrastructure, cybersecurity, operational integration, testing, and mission support teams. Utilize Jira, Confluence, and enterprise Agile planning tools to manage: o Program execution tracking o Cross-team dependencies o Operational milestones o MVP release coordination o Integration timelines o IOC readiness activities Configure and manage Jira portfolio planning, roadmap, and scheduling plugins supporting both Agile team execution and enterprise-level program management activities. Develop and maintain integrated program execution roadmaps, delivery schedules, release coordination plans, operational milestone tracking, and dependency management artifacts. Facilitate synchronization activities across technical teams, mission stakeholders, engineering organizations, and Government leadership. Support Agile ceremonies, release planning activities, integration coordination meetings, operational readiness reviews, and delivery synchronization events. Monitor execution risks, integration dependencies, delivery constraints, and operational impacts while supporting mitigation planning and corrective actions. Support program leadership with delivery metrics, Jira dashboards, roadmap reporting, operational status tracking, and executive-level program visibility. Collaborate with Technical Program Managers, Enterprise Architects, Chief Engineers, Technical Leads, cybersecurity teams, and operational mission stakeholders to support scalable operational capability delivery. Support implementation and continuous improvement of Agile, Lean, DevSecOps, and delivery management practices supporting operational mission environments. Coordinate configuration management and documentation alignment activities with Knowledge Management and Configuration Management personnel. Support transition planning, operational release coordination, and capability deployment activities aligned to mission readiness objectives. Requirements: U.S. Citizen with active TS/SCI clearance. Bachelor's degree in related technical or business discipline (or equivalent experience). 5+ years of experience supporting Agile delivery coordination, technical program integration, release management, or operational program execution activities. Strong experience using Jira and Confluence within complex technical, engineering, software development, or operational mission environments. Experience configuring and managing Jira planning and roadmap plugins supporting: o Agile team execution o Dependency management o Program-level scheduling o Release coordination o Enterprise delivery visibility Understanding of Agile methodologies, Scrum, Kanban, Lean delivery practices, and DevSecOps operational models. Familiarity with systems integration, software development, cloud infrastructure, cybersecurity, operational mission systems, or engineering delivery environments. Experience supporting cross-functional technical teams operating within fast-paced operational programs. Strong understanding of dependency management, release coordination, milestone tracking, operational delivery synchronization, and execution risk management. Strong analytical, organizational, facilitation, communication, and stakeholder coordination skills. Proven ability to coordinate execution across multiple technical teams and operational workstreams within classified or mission-critical environments. Desired Qualifications Experience supporting operational Command and Control (C2), mission systems integration, or cloud-native operational environments. Familiarity with Jira Advanced Roadmaps, Structure, BigPicture, Tempo, Jira Align, or equivalent enterprise Agile planning and portfolio management plugins. Experience supporting Agile Release Train (ART), Release Train Engineer (RTE), delivery management, or scaled Agile coordination functions. Familiarity with DevSecOps pipelines, CI/CD workflows, cloud-native delivery environments, and operational integration activities. Experience supporting operational readiness reviews, MVP release coordination, IOC demonstrations, or mission rehearsal activities. SAFe, Scrum Master, PMP, PMI-ACP, ICP-ACC, RTE, or equivalent Agile/program delivery certification preferred. Experience supporting executive-level program reporting, operational dashboards, and integrated delivery metrics within Government or defense programs preferred. $110,000-$145,000 salary + annual bonus eligibility + medical/dental/vision/STD/LTD/Life + 401(k) + PTO Equal Employment Opportunity / Legal Disclaimer GXM Technologies LLC is an Equal Opportunity Employer and participates in E-Verify to confirm employment eligibility. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status. GXM Technologies LLC provides reasonable accommodations in accordance with applicable law. This job description is not intended to be a complete list of duties and responsibilities, which may change at any time with or without notice. Employment is at-will where permitted by law, meaning either the employee or the Company may terminate employment at any time, with or without cause or notice, subject to applicable legal requirements. PIa9d81c7b7ca0-0638
Solutions Analyst
Canon U.S.A., Inc. Dallas, Texas
Solutions Analyst US-TX-Irving Job ID: 34436 Type: Full-Time # of Openings: 1 Category: Sales Support CUSA SW Regional Office About the Role The Solutions Analyst is responsible for providing expert technical advice and collaborates with the sales team to design Canon solutions tailored to client needs . Qualified candidates should exhibit an equal measure of consultation on process improvements and technical skills and/or experience. Successful Analyst should be able to demonstrate technical and investigating abilities to establish themselves as a value-added resource, and trusted advisor/consultant to our internal direct Sales staff. Your Impact Work with assigned internal Sales teams to strategize/develop/participate in solutions revenue initiatives. Partner with each Sales Manager within the respective assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets. As a technical advisor, a Solutions Analyst should interface with customers, sponsors, and all other stakeholders to identify improvement opportunities in their current business processes. Generate the highest level of system requirements, based on the customer's needs and other constraints such as budget and schedule. Ensuring requirements are consistent, complete, accurate and operationally defined. When necessary, develop Proof of Concept (POC) to be delivered to the customer for their review and approval. Develop a Statement of Work (SOW) that will outline the customer requirements responsibilities, and Canon U.S.A. Inc., deliverables. About You: The Skills & Expertise You Bring Bachelor's degree or equivalent of 5+ years successfully supporting software sales with an internal Sales team is required. Direct Sales experience is a plus. Thorough understanding of Information Technology systems and terminology. Required industry certifications include CompTIA Cloud Essentials+, CompTIA Project+, CompTIA Security+. Excellent verbal and written communications, with the ability to adapt one's communication style to three levels of internal/external clients (External Customers, Internal Sales Leadership, Internal Sales Reps). Demonstrable personal organizational skills and attention to detail. Desired: Cloud and Microsoft Server certifications, Supported Canon, and 3rd Party Software Certifications (ex. Kofax Products, Laserfiche, PaperCut, uniFLOW) STRONG WORKING KNOWLEDGE OF: Consultative Sales Document Management / scanning applications and workflows Output Management Solutions Security Services In accordance with applicable law, we are providing the anticipated base salary for this role: $76,150 - $114,040 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 40 Yearly Salary PI23bd6de5627c-7982
08/07/2026
Full time
Solutions Analyst US-TX-Irving Job ID: 34436 Type: Full-Time # of Openings: 1 Category: Sales Support CUSA SW Regional Office About the Role The Solutions Analyst is responsible for providing expert technical advice and collaborates with the sales team to design Canon solutions tailored to client needs . Qualified candidates should exhibit an equal measure of consultation on process improvements and technical skills and/or experience. Successful Analyst should be able to demonstrate technical and investigating abilities to establish themselves as a value-added resource, and trusted advisor/consultant to our internal direct Sales staff. Your Impact Work with assigned internal Sales teams to strategize/develop/participate in solutions revenue initiatives. Partner with each Sales Manager within the respective assignment to develop an active plan for achieving Software Solutions and Professional Services revenue targets. As a technical advisor, a Solutions Analyst should interface with customers, sponsors, and all other stakeholders to identify improvement opportunities in their current business processes. Generate the highest level of system requirements, based on the customer's needs and other constraints such as budget and schedule. Ensuring requirements are consistent, complete, accurate and operationally defined. When necessary, develop Proof of Concept (POC) to be delivered to the customer for their review and approval. Develop a Statement of Work (SOW) that will outline the customer requirements responsibilities, and Canon U.S.A. Inc., deliverables. About You: The Skills & Expertise You Bring Bachelor's degree or equivalent of 5+ years successfully supporting software sales with an internal Sales team is required. Direct Sales experience is a plus. Thorough understanding of Information Technology systems and terminology. Required industry certifications include CompTIA Cloud Essentials+, CompTIA Project+, CompTIA Security+. Excellent verbal and written communications, with the ability to adapt one's communication style to three levels of internal/external clients (External Customers, Internal Sales Leadership, Internal Sales Reps). Demonstrable personal organizational skills and attention to detail. Desired: Cloud and Microsoft Server certifications, Supported Canon, and 3rd Party Software Certifications (ex. Kofax Products, Laserfiche, PaperCut, uniFLOW) STRONG WORKING KNOWLEDGE OF: Consultative Sales Document Management / scanning applications and workflows Output Management Solutions Security Services In accordance with applicable law, we are providing the anticipated base salary for this role: $76,150 - $114,040 annually. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at . Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at . Posting Tags Compensation details: 40 Yearly Salary PI23bd6de5627c-7982
FQHC experience in California Revenue Cycle Manager
TrueCare San Marcos, California
TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. The Back-End Revenue Cycle Manager is responsible for managing the day-to-day activities of the billing staff to ensure accurate and timely billing of claims, review of denials, adjustments, and write-offs and monitor accounts receivable balances to ensure compliance with TrueCare goals. The Back-End RC Manager will also work collaboratively with Finance and Operations leaders to maximize revenues and Medical Staff Office credentialing to ensure providers are properly enrolled in health plans. Duties & Responsibilities: Manage the day-to-day operations of the RC department by providing direction, scheduling assignments, coordinating workflow, and assigning priorities. Develop training and performance standards and measures consistent with industry healthcare standards and ensure achievement of goals. Provide oversight of the billing cycle to maximize revenue and manage accounts receivable balances. Establish, implement, and provide direct oversight of departmental productivity standards ensuring accurate and timely submission of all claims to maximize potential revenue. Develop and implement feedback mechanisms for resolution of most frequent/costly denials in a timely fashion to improve billing efficiencies and cash flow. Ensure timely billing and collection of all Program Income, including Federal and State agencies, insurance companies, patients, and other third-party payers. Implement and maintain systems to audit billing submissions, payment posting, collections, denials, and adjustments including write-offs to ensure accuracy of accounts receivable, timely claims adjudication, and revenue maximization. Operationalize coding changes, program updates, and regulatory changes organization-wide, including RC, practice management (system and key players), and clinical operations. Assist, as needed, with billing/audit questions, ambulatory inquiries, education, database maintenance, statistical analysis, and processing of reviews of internal audits. Develop reports and analysis, as needed, to monitor revenue, quality, quantity, timely submissions, coding compliance, and general billing standards to meet Federal, State, health plan, and local requirements. Analyze trends of coding, charges, collections, adjustments, write offs, and accounts receivable balances and make appropriate changes to align staff and maximize revenue. In collaboration with the Revenue Cycle Director, ensure health plan information is up to date. In collaboration with Medical Staff Office, ensure timely insurance plan enrollment for providers. Manage daily, monthly, and annual close processes including the distribution of system generated financial reports. Assist in assuring that all billing department policies and procedures are accurately documented on PolicyTech by providing the Revenue Cycle Director with changes as they are identified. Ensure implementation of all billing and coding plans, programs, and projects among the team. Maintain a working knowledge of departmental coding operations and act as an in-house expert on issues pertaining to specialty coding and reimbursement. Assist in the annual independent audit as related to Program Income and Accounts Receivable matters. Provide responses to all internal and external audits as well as compliance audits and issues. Required Qualifications: Bachelor's degree from an accredited institution in business, healthcare administration, or a related field or an equivalent combination of education and professional experience in a related field. A minimum of two (2) years prior supervisory experience. A minimum of three (3) years of experience in healthcare operations, business, or administrative functions. Experience working in a community clinic or a Federally Qualified Health Center (FQHC). Knowledge of HIPAA privacy and security regulations. Working knowledge of CPT, ICD9 and ICD10 codes, third party payor reimbursement including community clinic or FQHC expertise, billing and insurance regulations, medical terminology, insurance benefits, and appeal processes. Knowledge of third-party billing and state and federal collection regulations. Experience with an electronic health record system. Proficiency in Microsoft Office suite products, including Outlook, Word, Excel, and PowerPoint. Desired Qualifications: Management experience. Experience in an ambulatory setting, with medical billing and collections. A minimum of one professional coding or healthcare compliance certification (such as Certified Coding Specialist - Physician-based, Certified Professional Coder, Registered Health Information Administrator, or Registered Health Information Technician). Two to three years of coding experience. Benefits: Competitive Compensation Competitive Time Off Low-cost health, dental, vision & life insurance Tuition Reimbursement, Employee Assistance program The pay range for this role is $90,776 to $136,165 on an annual basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. Powered by JazzHR Compensation details: 65 PI76ec9f6-
08/07/2026
Full time
TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care. The Back-End Revenue Cycle Manager is responsible for managing the day-to-day activities of the billing staff to ensure accurate and timely billing of claims, review of denials, adjustments, and write-offs and monitor accounts receivable balances to ensure compliance with TrueCare goals. The Back-End RC Manager will also work collaboratively with Finance and Operations leaders to maximize revenues and Medical Staff Office credentialing to ensure providers are properly enrolled in health plans. Duties & Responsibilities: Manage the day-to-day operations of the RC department by providing direction, scheduling assignments, coordinating workflow, and assigning priorities. Develop training and performance standards and measures consistent with industry healthcare standards and ensure achievement of goals. Provide oversight of the billing cycle to maximize revenue and manage accounts receivable balances. Establish, implement, and provide direct oversight of departmental productivity standards ensuring accurate and timely submission of all claims to maximize potential revenue. Develop and implement feedback mechanisms for resolution of most frequent/costly denials in a timely fashion to improve billing efficiencies and cash flow. Ensure timely billing and collection of all Program Income, including Federal and State agencies, insurance companies, patients, and other third-party payers. Implement and maintain systems to audit billing submissions, payment posting, collections, denials, and adjustments including write-offs to ensure accuracy of accounts receivable, timely claims adjudication, and revenue maximization. Operationalize coding changes, program updates, and regulatory changes organization-wide, including RC, practice management (system and key players), and clinical operations. Assist, as needed, with billing/audit questions, ambulatory inquiries, education, database maintenance, statistical analysis, and processing of reviews of internal audits. Develop reports and analysis, as needed, to monitor revenue, quality, quantity, timely submissions, coding compliance, and general billing standards to meet Federal, State, health plan, and local requirements. Analyze trends of coding, charges, collections, adjustments, write offs, and accounts receivable balances and make appropriate changes to align staff and maximize revenue. In collaboration with the Revenue Cycle Director, ensure health plan information is up to date. In collaboration with Medical Staff Office, ensure timely insurance plan enrollment for providers. Manage daily, monthly, and annual close processes including the distribution of system generated financial reports. Assist in assuring that all billing department policies and procedures are accurately documented on PolicyTech by providing the Revenue Cycle Director with changes as they are identified. Ensure implementation of all billing and coding plans, programs, and projects among the team. Maintain a working knowledge of departmental coding operations and act as an in-house expert on issues pertaining to specialty coding and reimbursement. Assist in the annual independent audit as related to Program Income and Accounts Receivable matters. Provide responses to all internal and external audits as well as compliance audits and issues. Required Qualifications: Bachelor's degree from an accredited institution in business, healthcare administration, or a related field or an equivalent combination of education and professional experience in a related field. A minimum of two (2) years prior supervisory experience. A minimum of three (3) years of experience in healthcare operations, business, or administrative functions. Experience working in a community clinic or a Federally Qualified Health Center (FQHC). Knowledge of HIPAA privacy and security regulations. Working knowledge of CPT, ICD9 and ICD10 codes, third party payor reimbursement including community clinic or FQHC expertise, billing and insurance regulations, medical terminology, insurance benefits, and appeal processes. Knowledge of third-party billing and state and federal collection regulations. Experience with an electronic health record system. Proficiency in Microsoft Office suite products, including Outlook, Word, Excel, and PowerPoint. Desired Qualifications: Management experience. Experience in an ambulatory setting, with medical billing and collections. A minimum of one professional coding or healthcare compliance certification (such as Certified Coding Specialist - Physician-based, Certified Professional Coder, Registered Health Information Administrator, or Registered Health Information Technician). Two to three years of coding experience. Benefits: Competitive Compensation Competitive Time Off Low-cost health, dental, vision & life insurance Tuition Reimbursement, Employee Assistance program The pay range for this role is $90,776 to $136,165 on an annual basis. Pay transparency: If you are hired at TrueCare, your salary will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining an offer. TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any characteristic protected by applicable federal, state, or local law. Our goal is to support all team members recruited or employed here. Powered by JazzHR Compensation details: 65 PI76ec9f6-
Specialist, IT Support
John Paul Mitchell Systems Glendale, California
Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Specialist provides front-line technical support across JPMS corporate offices, remote and hybrid users, and the Santa Clarita distribution center. The role supports Windows and macOS computers, mobile devices, Microsoft 365, conference-room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently install, relocate, and support technology equipment. IT Support Specialist will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. This position requires independent work, sharing information and assisting others with various projects. This role will work onsite at both our Santa Monica and Santa Clarita locations. What You will Do: Provide Tier 1/Tier 2 support for all IT tickets submitted, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Provide professional, high-touch technical support to executives, department leaders, and other users requiring time-sensitive assistance Set up, test, and troubleshoot conference-room A/V (displays, cameras, microphones, and conferencing devices) and support both Microsoft Teams and Zoom meetings Support Windows and macOS computers, mobile devices, MDM enrollment, and remote/hybrid users Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal; maintain site spares and loaner equipment Coordinate warranty repairs, vendor visits, replacement equipment, and local IT inventory Provide scheduled and as-needed IT support at the Santa Clarita distribution center for warehouse users, shipping and packing workstations, Zebra handheld devices, thermal-label printers, time clocks, and other operational technology Troubleshoot basic warehouse RF/Wi-Fi, device-connectivity, printing, and peripheral issues, escalating infrastructure or business-application problems as appropriate Support and troubleshoot desk phones and the VoIP phone system Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Assist with office moves, workstation installations, cabling, event technology, and deployment of new office equipment Run approved diagnostic or remediation scripts, including basic PowerShell, where documented Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records Support and enforce IT policies; periodically train end-users on hardware and software Travel between Santa Monica, Santa Clarita, and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), macOS, Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi, VPNs, and basic network troubleshooting Fundamental understanding of virtualization and cloud computing Advanced printer / peripheral device troubleshooting Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and travel requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 4+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Mosyle, Intune, or comparable RMM/MDM/EDR tools Apple device management experience (Apple Business Manager / Mosyle) Experience supporting warehouse or distribution-center technology (Zebra devices, thermal-label printers) Education: Bachelor's degree in related field or technical trade school certification highly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Transport, install, and relocate technology equipment between work areas and provide hands-on support in both corporate office and Santa Clarita distribution-center environments Travel between Santa Monica, Santa Clarita, and other designated JPMS locations as scheduled Competitive Compensation: The expected base hourly range for this position is $40.87 to $45.67. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 40.87 - $ 45.67 Compensation details: 40.87-45.67 Hourly Wage PI3d08daa19c7a-7684
08/07/2026
Full time
Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Specialist provides front-line technical support across JPMS corporate offices, remote and hybrid users, and the Santa Clarita distribution center. The role supports Windows and macOS computers, mobile devices, Microsoft 365, conference-room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently install, relocate, and support technology equipment. IT Support Specialist will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. This position requires independent work, sharing information and assisting others with various projects. This role will work onsite at both our Santa Monica and Santa Clarita locations. What You will Do: Provide Tier 1/Tier 2 support for all IT tickets submitted, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Provide professional, high-touch technical support to executives, department leaders, and other users requiring time-sensitive assistance Set up, test, and troubleshoot conference-room A/V (displays, cameras, microphones, and conferencing devices) and support both Microsoft Teams and Zoom meetings Support Windows and macOS computers, mobile devices, MDM enrollment, and remote/hybrid users Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal; maintain site spares and loaner equipment Coordinate warranty repairs, vendor visits, replacement equipment, and local IT inventory Provide scheduled and as-needed IT support at the Santa Clarita distribution center for warehouse users, shipping and packing workstations, Zebra handheld devices, thermal-label printers, time clocks, and other operational technology Troubleshoot basic warehouse RF/Wi-Fi, device-connectivity, printing, and peripheral issues, escalating infrastructure or business-application problems as appropriate Support and troubleshoot desk phones and the VoIP phone system Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Assist with office moves, workstation installations, cabling, event technology, and deployment of new office equipment Run approved diagnostic or remediation scripts, including basic PowerShell, where documented Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records Support and enforce IT policies; periodically train end-users on hardware and software Travel between Santa Monica, Santa Clarita, and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), macOS, Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi, VPNs, and basic network troubleshooting Fundamental understanding of virtualization and cloud computing Advanced printer / peripheral device troubleshooting Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and travel requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 4+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Mosyle, Intune, or comparable RMM/MDM/EDR tools Apple device management experience (Apple Business Manager / Mosyle) Experience supporting warehouse or distribution-center technology (Zebra devices, thermal-label printers) Education: Bachelor's degree in related field or technical trade school certification highly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Transport, install, and relocate technology equipment between work areas and provide hands-on support in both corporate office and Santa Clarita distribution-center environments Travel between Santa Monica, Santa Clarita, and other designated JPMS locations as scheduled Competitive Compensation: The expected base hourly range for this position is $40.87 to $45.67. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 40.87 - $ 45.67 Compensation details: 40.87-45.67 Hourly Wage PI3d08daa19c7a-7684

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