Job Description
ATTAINX INC seeks an IMD Federal IT Support Lead to oversee day-to-day IT operations for federal customers in a dynamic, mission-driven environment. You will lead a small support team delivering Tier 2/3 troubleshooting, system monitoring, and incident response across end-user, network, and cloud-based environments. Responsibilities include ensuring compliance with federal security and configuration standards, coordinating ticket queues, developing documentation, and collaborating with engineers and program managers on deployments and upgrades. This role offers significant visibility, growth potential, and impact on high-profile government projects.