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imaging systems engineer
Director of Hardware Design
Distinctive Staffing Solutions Minnetonka, Minnesota
Join a dynamic and innovative team as the Director of Hardware Design, where you will play a pivotal role in shaping the future of electrical hardware for global deployments. This senior-level position focuses on electrical engineering with a strong emphasis on solar power systems, camera and imaging electronics, and robust outdoor electrical systems. You will drive the entire hardware lifecycle, from strategy to execution, ensuring reliable and cost-effective solutions that empower advanced AI models in diverse environments. In this role, you will collaborate closely with software, AI/computer vision, QA, product, and procurement teams to define hardware strategies and make critical decisions. Your responsibilities will include managing BOMs, vendor relationships, and delivering manufacturable hardware that meets the demands of global markets. This position combines deep technical expertise with strategic leadership, laying the groundwork for future hardware team expansion. Key Responsibilities Electrical Hardware Design & Development: Spearhead the design and optimization of solar power systems for outdoor devices. Lead the development of camera and imaging hardware, ensuring optimal performance in varying environmental conditions. Develop robust electrical systems for global deployment, focusing on temperature variance, protection, and reliability. BOM, Procurement & Supply Chain Management: Manage BOMs, focusing on component selection, cost optimization, and lifecycle management. Work closely with procurement and operations to ensure efficient vendor and contract manufacturer relationships. Cross-Functional Collaboration & AI Enablement: Partner with AI/ML and computer vision engineers to ensure hardware meets image quality and power efficiency standards. Collaborate with software and QA teams for system integration and testing. Strategic & Roadmap Leadership: Define the hardware technology roadmap, focusing on electrical architecture and global deployment goals. Act as the primary expert in engineering discussions and lay the foundation for team growth. Quality, Reliability & Compliance: Ensure all hardware meets regulatory requirements and is designed for long-term reliability. Establish robust validation processes for global deployments. Qualifications Required Bachelors or Masters degree in Electrical Engineering or a related field. 1015+ years of hands-on experience in electrical hardware design for solar power systems, camera/imaging electronics, and rugged outdoor devices. Expertise in power electronics, battery management systems, and low-power design for solar applications. Proven experience with camera modules and imaging pipelines for computer vision applications. Strong proficiency in schematic capture and PCB design tools, particularly Altium. Experience with BOM management and collaboration with procurement and manufacturers. Ability to independently lead hardware projects and influence cross-functional teams. Excellent communication skills and experience with mechanical integration requirements. Preferred Experience designing hardware for worldwide deployment, including regulatory compliance. Direct experience with electrical hardware for computer vision or edge AI platforms. Background in smart cities, municipal infrastructure, or related fields. Experience with high-volume outdoor electronic deployments. Patent contributions or experience in driving hardware-related intellectual property. Apply now to lead cutting-edge hardware design initiatives and contribute to revolutionary global solutions.
08/06/2026
Join a dynamic and innovative team as the Director of Hardware Design, where you will play a pivotal role in shaping the future of electrical hardware for global deployments. This senior-level position focuses on electrical engineering with a strong emphasis on solar power systems, camera and imaging electronics, and robust outdoor electrical systems. You will drive the entire hardware lifecycle, from strategy to execution, ensuring reliable and cost-effective solutions that empower advanced AI models in diverse environments. In this role, you will collaborate closely with software, AI/computer vision, QA, product, and procurement teams to define hardware strategies and make critical decisions. Your responsibilities will include managing BOMs, vendor relationships, and delivering manufacturable hardware that meets the demands of global markets. This position combines deep technical expertise with strategic leadership, laying the groundwork for future hardware team expansion. Key Responsibilities Electrical Hardware Design & Development: Spearhead the design and optimization of solar power systems for outdoor devices. Lead the development of camera and imaging hardware, ensuring optimal performance in varying environmental conditions. Develop robust electrical systems for global deployment, focusing on temperature variance, protection, and reliability. BOM, Procurement & Supply Chain Management: Manage BOMs, focusing on component selection, cost optimization, and lifecycle management. Work closely with procurement and operations to ensure efficient vendor and contract manufacturer relationships. Cross-Functional Collaboration & AI Enablement: Partner with AI/ML and computer vision engineers to ensure hardware meets image quality and power efficiency standards. Collaborate with software and QA teams for system integration and testing. Strategic & Roadmap Leadership: Define the hardware technology roadmap, focusing on electrical architecture and global deployment goals. Act as the primary expert in engineering discussions and lay the foundation for team growth. Quality, Reliability & Compliance: Ensure all hardware meets regulatory requirements and is designed for long-term reliability. Establish robust validation processes for global deployments. Qualifications Required Bachelors or Masters degree in Electrical Engineering or a related field. 1015+ years of hands-on experience in electrical hardware design for solar power systems, camera/imaging electronics, and rugged outdoor devices. Expertise in power electronics, battery management systems, and low-power design for solar applications. Proven experience with camera modules and imaging pipelines for computer vision applications. Strong proficiency in schematic capture and PCB design tools, particularly Altium. Experience with BOM management and collaboration with procurement and manufacturers. Ability to independently lead hardware projects and influence cross-functional teams. Excellent communication skills and experience with mechanical integration requirements. Preferred Experience designing hardware for worldwide deployment, including regulatory compliance. Direct experience with electrical hardware for computer vision or edge AI platforms. Background in smart cities, municipal infrastructure, or related fields. Experience with high-volume outdoor electronic deployments. Patent contributions or experience in driving hardware-related intellectual property. Apply now to lead cutting-edge hardware design initiatives and contribute to revolutionary global solutions.
Help Desk Support Technician
NuAxis Innovations Hadley, Massachusetts
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment supporting mission-critical operations. Key Responsibilities Deliver Tier 1 support for desktops, laptops, and peripherals Troubleshoot hardware/software issues and coordinate repairs Support network connectivity, VPN, and remote access tools Perform system imaging and OS deployment (Windows 10/11) Manage incidents through ticketing systems Support antivirus/security protocols and endpoint protection Provide user training and guidance Required Qualifications 1-3 years of technical support experience CompTIA A+ or equivalent Knowledge of networking fundamentals (TCP/IP, DNS, DHCP) Preferred Experience supporting government clients Knowledge of endpoint security tools Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
08/06/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment supporting mission-critical operations. Key Responsibilities Deliver Tier 1 support for desktops, laptops, and peripherals Troubleshoot hardware/software issues and coordinate repairs Support network connectivity, VPN, and remote access tools Perform system imaging and OS deployment (Windows 10/11) Manage incidents through ticketing systems Support antivirus/security protocols and endpoint protection Provide user training and guidance Required Qualifications 1-3 years of technical support experience CompTIA A+ or equivalent Knowledge of networking fundamentals (TCP/IP, DNS, DHCP) Preferred Experience supporting government clients Knowledge of endpoint security tools Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Help Desk Specialist
NuAxis Innovations
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are seeking a Help Desk Specialist to support enterprise users with a strong focus on end-user productivity tools and collaboration platforms. Key Responsibilities Provide desktop and application support for enterprise users Troubleshoot Microsoft 365, Google Workspace, and browser-based tools Manage AD accounts and permissions Support laptop/desktop imaging, reimaging, and deployments Diagnose LAN/WAN connectivity issues Provide printer and peripheral support Support mobile devices (iOS/Android) and MDM enrollment Maintain documentation and knowledge base Required Qualifications 2+ years of Help Desk / IT Support experience Strong knowledge of Microsoft 365 and Windows environments Experience with remote support tools and ticketing systems Preferred Experience in enterprise/government environments ITIL certification Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
08/06/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are seeking a Help Desk Specialist to support enterprise users with a strong focus on end-user productivity tools and collaboration platforms. Key Responsibilities Provide desktop and application support for enterprise users Troubleshoot Microsoft 365, Google Workspace, and browser-based tools Manage AD accounts and permissions Support laptop/desktop imaging, reimaging, and deployments Diagnose LAN/WAN connectivity issues Provide printer and peripheral support Support mobile devices (iOS/Android) and MDM enrollment Maintain documentation and knowledge base Required Qualifications 2+ years of Help Desk / IT Support experience Strong knowledge of Microsoft 365 and Windows environments Experience with remote support tools and ticketing systems Preferred Experience in enterprise/government environments ITIL certification Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
GEOINT Systems Engineer Support - Imaging and Targeting Support (I&TS)
DCS Corp Beavercreek, Ohio
DCS Corp has an exciting opportunity for a position providing GEOINT Systems Engineer Support - Imaging and Targeting Support (I&TS) to the Air Force Life Cycle Management Center/PEO Intelligence, Surveillance, and Reconnaissance / Special Operation Forces (ISR/SOF) Directorate (AFLCMC/WI). This position will support the AFLCMC/WIN ISR Sensors Division. Essential Job Functions: The Candidate will provide support to Imaging and Targeting Support (I&TS) including airborne ISR engineering responsibility for performing analysis and making recommendations for the Next Generation U-2 Electro-Optical/Hyperspectral Sensor. The Candidate will assist with defining system specifications, input/output processes, parameters to meet business requirements, and hardware/software compatibility. The Candidate will assist in developing and leading technical projects. The Candidate will assist with fact-finding and research as required for the project. The Candidate will assist with designing test and evaluation requirements based on research and analysis. The Candidate will assist with establishing and recommending changes to the program which affect performance and advise the Government team and management on matters concerning hardware, software, and future upgrades. The Candidate will assist with reviewing system interface documentation and technical specifications for AFLCMC/WIN. The Candidate will interface with all levels of management and personnel and provide acquisition technical and management expertise with a strong background in planning, organizing, and coordinating various types of programs. The Candidate will assist with executing engineering design on various systems to include requirements definition and design evaluation. The Candidate will assist with integrating technology with operational requirements to improve weapons system capability and supportability. The Candidate will assist with test planning, data analysis and technical reporting. The Candidate will apply the principles, criteria, and procedures of the DoD to include DoD 5000.01 and DoD 5000.02 as well as the policies and processes of USAF, HQ AFMC, AFLCMC Engineering Directorate, ISR & SOF Directorate and Division level to all AFLCMC/WIN engineering tasks. The Candidate will perform data gathering, data entry, and data analysis, as well as apply knowledge of the acquisition process. The Candidate will provide operationally relevant GEOINT engineering services to assist with technology development activities that identify, analyze, evaluate, test, and implement new capabilities for potential incorporation into the intelligence collection architecture. The Candidate will assist with integrating preplanned improvements or follow-on capabilities to candidate sensors for existing or emerging platforms and sensor data with current exploitation elements as required to execute the T&E mission, to include but not limited to the following activities: I&TS, Reduction of Data Using Compression Enhancements (RDUCE), Synthetic Aperture Radar (SAR), as well as other emerging next generation imaging sensor development programs managed by AFLCMC/WIN such as those under the High Altitude Long Range GEOINT Capabilities (HALRGC) study, Laser Radar/Light Detection and Ranging (LADAR/LIDAR) study, and Hyperspectral Imaging, and EO/IR sensor designs. Engineering services will be provided with commensurate expertise in GEOINT technology areas, DoD acquisition, and system engineering processes. The Candidate will assist in translating DoD user requirements into system requirements which will be used by the weapon system contractor to design, develop, fabricate, test, and evaluate systems, subsystems, and equipment for deployment. The Candidate will assist in performing technical/mission analyses of operational requirements, assist in developing system concepts, and perform technological/trade-off study assessments of proposed designs. The Candidate will assist in reviewing the overall system design baseline (architecture and interoperability requirements). The Candidate will assist in the areas of integrated subsystem controls, environmental control, thermal management, auxiliary and emergency power, mechanical systems, and fire/overheat protection systems. The Candidate will assist with processes for drafting project documentation, including SOOs and SOWs, program plans, schedules, and presentations. The Candidate will assist in drafting documentation required by regulations and statues, to include but not limited to the SEP and LCSP. The Candidate will assist with reviewing documents and data and providing comments. The Candidate will assist test teams in the development of test requirements and reviewing test plans. The Candidate will assist in reviewing and analyzing technical proposals or modifications for cost, design feasibility and system compatibility. The Candidate will assist in reviewing specifications, including system, system segment, and equipment specifications, and ICDs submitted by the weapon system contractor or other DoD agencies involved in the program. The Candidate will assist in supporting and conducting engineering performance, effectiveness, cost effectiveness, cost performance, life-cycle cost, producibility, maintainability, supportability, reliability, technical/schedule risk assessment, and scheduling trade-off studies. The Candidate will assist in the support and conduct of systems analyses to include system design/design feasibility and state-of-the-art assessment. The Candidate will assist in supporting the evaluation of IMP, IMS, and SEDS engineering cost estimates. The Candidate will assist in the evaluation of systems test plans (such as systems test plans/test and evaluation master plans) and participate in the conduct of system, subsystem, and component testing. The Candidate will provide systems/subsystems integration support for the acquisition, development, and verification of systems and equipment. The Candidate will assist in the development of integration plans, interface management and control plans, and integration test plans. The Candidate will assist in conducting analyses and trade studies to define interface requirements, establishing cost effective interface design solutions, and resolving interface problems. This support will include assisting in the review of ICDs, participation on appropriate ICWG activities, tracking status of ICD development and problem resolution. The Candidate will assist in review of integration test plans, procedures, and data. The Candidate will assist in special studies to define alternative interface/integration approaches. The Candidate will assist in DoD and Air Force system-of-systems acquisition engineering processes. The Candidate will assist in sensor development and integration on manned or unmanned air vehicles. The Candidate will assist in areas such as integrated subsystem controls, avionics, communications/data link integration, and electrical power integration. The Candidate will assist in producing architectures which assess the user needs, document the planned and existing systems intended to meet the needs, determine deficiencies, develop alternative solutions, and recommend a solution to meet the deficiencies. The Candidate will assist in developing a plan to implement the chosen solution. These architectures could cover a command's need, such as, GEOINT systems for an advanced aircraft, system architecture need for a multi-user GEOINT systems or GEOINT mission sub-area architectures for strategic, tactical, and support communication systems. The Candidate will assist in engineering support including defining GEOINT system and subsystem requirements, system analysis, integration, test, and evaluation activities and identifying potential related projects to GEOINT programs. The Candidate will assist in the technical and management aspects of GEOINT requirements. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. A Master's or Doctorate Degree in a related field and at least 20 years of experience, 12 years of which must be in the DoW/DoD; Bachelor's degree and 25 years of experience in the respective technical/professional discipline being performed, 15 years of which must be in the DoW/DoD; or 30 years directly related experience, 20 years of which must be in the DoW/DoD. The candidate's Bachelor's degree in Engineering is required to be from an ABET accredited program. An adjudicated DoD Top Secret/SCI Security clearance on the First Day of employment. This is a Principal level position. The candidate must possess expert knowledge, experience, and recognized ability to be considered an industry leader in their technical / professional field. Typically performs the following kinds of functions: initiates, oversees, and/or develops requirements from a project's inception to conclusion for complex to extremely complex programs; provides strategic advice, technical guidance, and expertise to program and project staff; provides detailed analyses, evaluations, and recommendations for improvements, optimization development, and/or maintenance efforts for client-specific or mission critical challenges/issues; consults with client to define needs or problems; oversees studies; and leads surveys to collect and analyze data to provide advice and recommend solutions. Possesses the ability to perform tasks and oversee the efforts of junior, journeyman, and senior contractor personnel within and across multiple technical / professional disciplines. (Program Office, Enterprise, Staff and Executive Level Support interface).
08/06/2026
Full time
DCS Corp has an exciting opportunity for a position providing GEOINT Systems Engineer Support - Imaging and Targeting Support (I&TS) to the Air Force Life Cycle Management Center/PEO Intelligence, Surveillance, and Reconnaissance / Special Operation Forces (ISR/SOF) Directorate (AFLCMC/WI). This position will support the AFLCMC/WIN ISR Sensors Division. Essential Job Functions: The Candidate will provide support to Imaging and Targeting Support (I&TS) including airborne ISR engineering responsibility for performing analysis and making recommendations for the Next Generation U-2 Electro-Optical/Hyperspectral Sensor. The Candidate will assist with defining system specifications, input/output processes, parameters to meet business requirements, and hardware/software compatibility. The Candidate will assist in developing and leading technical projects. The Candidate will assist with fact-finding and research as required for the project. The Candidate will assist with designing test and evaluation requirements based on research and analysis. The Candidate will assist with establishing and recommending changes to the program which affect performance and advise the Government team and management on matters concerning hardware, software, and future upgrades. The Candidate will assist with reviewing system interface documentation and technical specifications for AFLCMC/WIN. The Candidate will interface with all levels of management and personnel and provide acquisition technical and management expertise with a strong background in planning, organizing, and coordinating various types of programs. The Candidate will assist with executing engineering design on various systems to include requirements definition and design evaluation. The Candidate will assist with integrating technology with operational requirements to improve weapons system capability and supportability. The Candidate will assist with test planning, data analysis and technical reporting. The Candidate will apply the principles, criteria, and procedures of the DoD to include DoD 5000.01 and DoD 5000.02 as well as the policies and processes of USAF, HQ AFMC, AFLCMC Engineering Directorate, ISR & SOF Directorate and Division level to all AFLCMC/WIN engineering tasks. The Candidate will perform data gathering, data entry, and data analysis, as well as apply knowledge of the acquisition process. The Candidate will provide operationally relevant GEOINT engineering services to assist with technology development activities that identify, analyze, evaluate, test, and implement new capabilities for potential incorporation into the intelligence collection architecture. The Candidate will assist with integrating preplanned improvements or follow-on capabilities to candidate sensors for existing or emerging platforms and sensor data with current exploitation elements as required to execute the T&E mission, to include but not limited to the following activities: I&TS, Reduction of Data Using Compression Enhancements (RDUCE), Synthetic Aperture Radar (SAR), as well as other emerging next generation imaging sensor development programs managed by AFLCMC/WIN such as those under the High Altitude Long Range GEOINT Capabilities (HALRGC) study, Laser Radar/Light Detection and Ranging (LADAR/LIDAR) study, and Hyperspectral Imaging, and EO/IR sensor designs. Engineering services will be provided with commensurate expertise in GEOINT technology areas, DoD acquisition, and system engineering processes. The Candidate will assist in translating DoD user requirements into system requirements which will be used by the weapon system contractor to design, develop, fabricate, test, and evaluate systems, subsystems, and equipment for deployment. The Candidate will assist in performing technical/mission analyses of operational requirements, assist in developing system concepts, and perform technological/trade-off study assessments of proposed designs. The Candidate will assist in reviewing the overall system design baseline (architecture and interoperability requirements). The Candidate will assist in the areas of integrated subsystem controls, environmental control, thermal management, auxiliary and emergency power, mechanical systems, and fire/overheat protection systems. The Candidate will assist with processes for drafting project documentation, including SOOs and SOWs, program plans, schedules, and presentations. The Candidate will assist in drafting documentation required by regulations and statues, to include but not limited to the SEP and LCSP. The Candidate will assist with reviewing documents and data and providing comments. The Candidate will assist test teams in the development of test requirements and reviewing test plans. The Candidate will assist in reviewing and analyzing technical proposals or modifications for cost, design feasibility and system compatibility. The Candidate will assist in reviewing specifications, including system, system segment, and equipment specifications, and ICDs submitted by the weapon system contractor or other DoD agencies involved in the program. The Candidate will assist in supporting and conducting engineering performance, effectiveness, cost effectiveness, cost performance, life-cycle cost, producibility, maintainability, supportability, reliability, technical/schedule risk assessment, and scheduling trade-off studies. The Candidate will assist in the support and conduct of systems analyses to include system design/design feasibility and state-of-the-art assessment. The Candidate will assist in supporting the evaluation of IMP, IMS, and SEDS engineering cost estimates. The Candidate will assist in the evaluation of systems test plans (such as systems test plans/test and evaluation master plans) and participate in the conduct of system, subsystem, and component testing. The Candidate will provide systems/subsystems integration support for the acquisition, development, and verification of systems and equipment. The Candidate will assist in the development of integration plans, interface management and control plans, and integration test plans. The Candidate will assist in conducting analyses and trade studies to define interface requirements, establishing cost effective interface design solutions, and resolving interface problems. This support will include assisting in the review of ICDs, participation on appropriate ICWG activities, tracking status of ICD development and problem resolution. The Candidate will assist in review of integration test plans, procedures, and data. The Candidate will assist in special studies to define alternative interface/integration approaches. The Candidate will assist in DoD and Air Force system-of-systems acquisition engineering processes. The Candidate will assist in sensor development and integration on manned or unmanned air vehicles. The Candidate will assist in areas such as integrated subsystem controls, avionics, communications/data link integration, and electrical power integration. The Candidate will assist in producing architectures which assess the user needs, document the planned and existing systems intended to meet the needs, determine deficiencies, develop alternative solutions, and recommend a solution to meet the deficiencies. The Candidate will assist in developing a plan to implement the chosen solution. These architectures could cover a command's need, such as, GEOINT systems for an advanced aircraft, system architecture need for a multi-user GEOINT systems or GEOINT mission sub-area architectures for strategic, tactical, and support communication systems. The Candidate will assist in engineering support including defining GEOINT system and subsystem requirements, system analysis, integration, test, and evaluation activities and identifying potential related projects to GEOINT programs. The Candidate will assist in the technical and management aspects of GEOINT requirements. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. A Master's or Doctorate Degree in a related field and at least 20 years of experience, 12 years of which must be in the DoW/DoD; Bachelor's degree and 25 years of experience in the respective technical/professional discipline being performed, 15 years of which must be in the DoW/DoD; or 30 years directly related experience, 20 years of which must be in the DoW/DoD. The candidate's Bachelor's degree in Engineering is required to be from an ABET accredited program. An adjudicated DoD Top Secret/SCI Security clearance on the First Day of employment. This is a Principal level position. The candidate must possess expert knowledge, experience, and recognized ability to be considered an industry leader in their technical / professional field. Typically performs the following kinds of functions: initiates, oversees, and/or develops requirements from a project's inception to conclusion for complex to extremely complex programs; provides strategic advice, technical guidance, and expertise to program and project staff; provides detailed analyses, evaluations, and recommendations for improvements, optimization development, and/or maintenance efforts for client-specific or mission critical challenges/issues; consults with client to define needs or problems; oversees studies; and leads surveys to collect and analyze data to provide advice and recommend solutions. Possesses the ability to perform tasks and oversee the efforts of junior, journeyman, and senior contractor personnel within and across multiple technical / professional disciplines. (Program Office, Enterprise, Staff and Executive Level Support interface).
Senior IT Technician
Butler America Aerospace Salt Lake City, Utah
Senior Technician Location: Salt Lake City, UT Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
08/06/2026
Full time
Senior Technician Location: Salt Lake City, UT Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
Desktop / Field Support Technician
CYNET Systems
Job Overview: Pay Range $19hr - $24hr Requirement/Must Have: 5+ years of experience in Desktop Support, Windows troubleshooting, IMAC, Service Now. A+ Hardware certification, Microsoft certification (preferred), ITIL certification (preferred), CCNA certification (preferred). Hands-on experience with PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones, Video Conference Rooms Devices (Audio & Video). Working knowledge of imaging utilities such as Ghost, SCCM, etc. Strong verbal and written communication skills. Responsibilities: Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. Travel to the Nearby Site in case of a need. Work from Office on Daily basis. Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment. Hands-on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops. Ability to move/lift/carry up to 50 lbs of weight. Safely move equipment point to point using wheeled carts and vehicles. IMACD & Asset Inventory experience. Follow ESD safety precautions to avoid electrostatic discharge or equipment damage. Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues. Ability to use remote desktop connectivity applications. Delivery and setup of PC equipment to end-users. Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction. Ability to provision and Support wireless devices (e.g., Blackberry, Android, and iPhone). Demonstrated proficiency in Microsoft OS and Microsoft applications. Demonstrated proficiency for installation of desktop software and troubleshoot. Working knowledge of Microsoft Active Directory and GPO. Strong customer service skills. Strong troubleshooting skills. Significant, demonstrated experience with Microsoft Windows operating systems. Functionally capable with Apple OS X. Advanced troubleshooting skills with hard drive encryption software. Advanced level skills in the Microsoft Office Suite: Word, Excel, PowerPoint, Outlook configuration issues with Exchange. Strong client-side remote access troubleshooting skills. Demonstrate strong skills supporting printers in an enterprise environment. Advanced knowledge of client-side management tools Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM). Strong proficiency in creating and referencing documentation and knowledge articles using Micron tools. Strong software installation and support skills. Disciplined, systematic problem-solving skills required. Troubleshoot and resolve End users IT issues in their PCs (Desktop, Tablet), Mobile phones, Printers and Other IT Devices in user's environment. Support Installations, Moves, Adds, Changes, Disposal (IMACDs) requirements. Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds and Changes for all EUC Equipment, Software, and related Services at designated Customer Sites. Coordinate, plan, and schedule IMACDs with all affected IT functions. Coordinate all internal and external functions and activities to achieve high-quality execution of the IMACs, to meet Service Levels, and to minimize any operational interruption or business disturbance. Recreate and document the processes to enable IMAC execution for each Software and/or Equipment Component, and obtain Customer's approval for such processes and documentation. Receive IMACD related Service Requests from Authorized Users and validate the IMAC request for correctness and proper authorization. Communicate with Authorized Users if there is any issue with an IMACD related Service Request and attempt to resolve or escalate same appropriately. Conduct, or confirm a Site survey has been conducted, to determine the location(s) of the IMAC and any special requirements at the location(s). Confirm that all Equipment, Software, parts, Network, Cabling, or any other services necessary to execute the IMAC will be available as of the date(s) scheduled for the IMAC. Confirm the new and/or existing Configuration of the Equipment and Software associated with performing the IMAC. Schedule and dispatch appropriate technicians, including Third Party Vendors to the IMAC location. Treat every client like a VIP, strengthening the relationship as well as engaging users who otherwise might disengage from IT. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
08/06/2026
Full time
Job Overview: Pay Range $19hr - $24hr Requirement/Must Have: 5+ years of experience in Desktop Support, Windows troubleshooting, IMAC, Service Now. A+ Hardware certification, Microsoft certification (preferred), ITIL certification (preferred), CCNA certification (preferred). Hands-on experience with PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones, Video Conference Rooms Devices (Audio & Video). Working knowledge of imaging utilities such as Ghost, SCCM, etc. Strong verbal and written communication skills. Responsibilities: Ability to perform On-Call Support during Off-Office hours (5:00 PM to 8:00 AM), Sat/Sun and Public Holiday in case of P1/P2 Ticket or any scheduled activity. Travel to the Nearby Site in case of a need. Work from Office on Daily basis. Ability to disconnect/reconnect computer workstations, peripherals, and phone equipment. Hands-on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops. Ability to move/lift/carry up to 50 lbs of weight. Safely move equipment point to point using wheeled carts and vehicles. IMACD & Asset Inventory experience. Follow ESD safety precautions to avoid electrostatic discharge or equipment damage. Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues. Ability to use remote desktop connectivity applications. Delivery and setup of PC equipment to end-users. Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction. Ability to provision and Support wireless devices (e.g., Blackberry, Android, and iPhone). Demonstrated proficiency in Microsoft OS and Microsoft applications. Demonstrated proficiency for installation of desktop software and troubleshoot. Working knowledge of Microsoft Active Directory and GPO. Strong customer service skills. Strong troubleshooting skills. Significant, demonstrated experience with Microsoft Windows operating systems. Functionally capable with Apple OS X. Advanced troubleshooting skills with hard drive encryption software. Advanced level skills in the Microsoft Office Suite: Word, Excel, PowerPoint, Outlook configuration issues with Exchange. Strong client-side remote access troubleshooting skills. Demonstrate strong skills supporting printers in an enterprise environment. Advanced knowledge of client-side management tools Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM). Strong proficiency in creating and referencing documentation and knowledge articles using Micron tools. Strong software installation and support skills. Disciplined, systematic problem-solving skills required. Troubleshoot and resolve End users IT issues in their PCs (Desktop, Tablet), Mobile phones, Printers and Other IT Devices in user's environment. Support Installations, Moves, Adds, Changes, Disposal (IMACDs) requirements. Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds and Changes for all EUC Equipment, Software, and related Services at designated Customer Sites. Coordinate, plan, and schedule IMACDs with all affected IT functions. Coordinate all internal and external functions and activities to achieve high-quality execution of the IMACs, to meet Service Levels, and to minimize any operational interruption or business disturbance. Recreate and document the processes to enable IMAC execution for each Software and/or Equipment Component, and obtain Customer's approval for such processes and documentation. Receive IMACD related Service Requests from Authorized Users and validate the IMAC request for correctness and proper authorization. Communicate with Authorized Users if there is any issue with an IMACD related Service Request and attempt to resolve or escalate same appropriately. Conduct, or confirm a Site survey has been conducted, to determine the location(s) of the IMAC and any special requirements at the location(s). Confirm that all Equipment, Software, parts, Network, Cabling, or any other services necessary to execute the IMAC will be available as of the date(s) scheduled for the IMAC. Confirm the new and/or existing Configuration of the Equipment and Software associated with performing the IMAC. Schedule and dispatch appropriate technicians, including Third Party Vendors to the IMAC location. Treat every client like a VIP, strengthening the relationship as well as engaging users who otherwise might disengage from IT. Benefits Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Senior IT Technician
Butler America Aerospace Greenville, Texas
Senior Technician Location: Greenville, TX Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
08/06/2026
Full time
Senior Technician Location: Greenville, TX Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
IT Support Specialist II
US Tech Solutions Jersey City, New Jersey
Duration: 6 months, potential to extend Job ResponsibilitiesProvide desk-side and subject matter expert support for IT related services for employees in an office, clinical & research laboratory setting Support and troubleshoot system and network issues related to end-user, laboratory IT and VoIP equipment, according to standard operating procedures Recommend and test cost effective technical system improvements Drive IT projects and deliverables with the help of the Sr. IT Helpdesk Manager Proactively create corrective and mitigating steps to reduce future incidents and ticket volume Use an ITSM to manage all incidents and requests to ensure that work is completed to the customers satisfaction in a timely manner and according to the Service Level Agreements (SLAs) Manage Exchange Online including mailboxes, distribution groups, calendars Collaborate with internal departments to improve/create processes Work with internal departments and external vendors to implement new applications, services to end uses Participate in projects and act as a Subject Matter Expert for key technologies Contribute internal IT documentation and create technical bulletins to expand the knowledge base for handling support issues Assist users with activating and troubleshooting company-owned mobile devices Work directly with IT support teams for mission critical issues and adhere to department escalation policy Operate desktop imaging solution, application packaging, and configuration settings Responsible for supporting audio and visual equipment for conference rooms and educating employees in its use Identify, evaluate, promote, and implement customer support best practices Carrying a company issued mobile phone is required In partnership with other team members, lead the testing, configuration, installation and repair of IT related equipment Assist in configuring and maintaining Active Directory, Azure, Office 365, and VoIP accounts Provide training and mentorship to new IT Helpdesk Technicians Decommission hardware Configure and troubleshoot network printers Able to make some material decisions without consulting manager Participate in weekend on-call rotation on an as needed basis Qualifications:Education Level: B.S. or A.D. in Computer Science, Software Engineering, or equivalent work experience. Experience Level: 3+ years of relevant experience Preferred Experience/Skills:Experience with working in the pharmaceutical industry and regulated environments Ability to handle multiple tasks in a fast-paced environment with strong attention to detail Expert knowledge of Microsoft Operating systems Strong experience working with local Active Directory and Azure Ability to present formal and informal training and assistance to end users Apple iOS Systems Working knowledge of the administration of Microsoft Office 365 application suite Ability to find creative and "out-of-the-box" solutions to incidents and requests Ability to provide clear and logical thought processes to identify root causes of incidents Expert knowledge in the installation, configuration, upgrading, and troubleshooting hardware and software components Experience working with enterprise Anti-Virus technologies such as Trellix Able to work with people to establish goals, objectives, and change management plans Experience in installing and configuring Windows based applications using a software distribution tool Experience in working with enterprise Mobile Device Management technologies Working knowledge and understanding of network technologies such as TCP/IP, DNS, DHCP, VPN, routers, and switches Ability to understand and adhere to systems security and control procedures in accordance with departmental, and corporate standards Demonstrated skills in time management, scheduling, and task prioritization to meet deadlines and goals Desire to learn new technologies Outstanding customer service provider Exceptional interpersonal skills for written, and face to face communications Advanced experience within the Office 365 Admin Center and AzureAD with an emphasis in Exchange Online Administration and troubleshooting Demonstrated project management skills Automox, SmartDeploy and FreshService experience a plus Top 3 Must Have Skills:PC support and Mobile support Microsoft, 365 support Experience in Bio Pharma environment Does not need much lab experience, will mainly focus on end user and desk support but at least 3 years' experience About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To learn more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
08/06/2026
Full time
Duration: 6 months, potential to extend Job ResponsibilitiesProvide desk-side and subject matter expert support for IT related services for employees in an office, clinical & research laboratory setting Support and troubleshoot system and network issues related to end-user, laboratory IT and VoIP equipment, according to standard operating procedures Recommend and test cost effective technical system improvements Drive IT projects and deliverables with the help of the Sr. IT Helpdesk Manager Proactively create corrective and mitigating steps to reduce future incidents and ticket volume Use an ITSM to manage all incidents and requests to ensure that work is completed to the customers satisfaction in a timely manner and according to the Service Level Agreements (SLAs) Manage Exchange Online including mailboxes, distribution groups, calendars Collaborate with internal departments to improve/create processes Work with internal departments and external vendors to implement new applications, services to end uses Participate in projects and act as a Subject Matter Expert for key technologies Contribute internal IT documentation and create technical bulletins to expand the knowledge base for handling support issues Assist users with activating and troubleshooting company-owned mobile devices Work directly with IT support teams for mission critical issues and adhere to department escalation policy Operate desktop imaging solution, application packaging, and configuration settings Responsible for supporting audio and visual equipment for conference rooms and educating employees in its use Identify, evaluate, promote, and implement customer support best practices Carrying a company issued mobile phone is required In partnership with other team members, lead the testing, configuration, installation and repair of IT related equipment Assist in configuring and maintaining Active Directory, Azure, Office 365, and VoIP accounts Provide training and mentorship to new IT Helpdesk Technicians Decommission hardware Configure and troubleshoot network printers Able to make some material decisions without consulting manager Participate in weekend on-call rotation on an as needed basis Qualifications:Education Level: B.S. or A.D. in Computer Science, Software Engineering, or equivalent work experience. Experience Level: 3+ years of relevant experience Preferred Experience/Skills:Experience with working in the pharmaceutical industry and regulated environments Ability to handle multiple tasks in a fast-paced environment with strong attention to detail Expert knowledge of Microsoft Operating systems Strong experience working with local Active Directory and Azure Ability to present formal and informal training and assistance to end users Apple iOS Systems Working knowledge of the administration of Microsoft Office 365 application suite Ability to find creative and "out-of-the-box" solutions to incidents and requests Ability to provide clear and logical thought processes to identify root causes of incidents Expert knowledge in the installation, configuration, upgrading, and troubleshooting hardware and software components Experience working with enterprise Anti-Virus technologies such as Trellix Able to work with people to establish goals, objectives, and change management plans Experience in installing and configuring Windows based applications using a software distribution tool Experience in working with enterprise Mobile Device Management technologies Working knowledge and understanding of network technologies such as TCP/IP, DNS, DHCP, VPN, routers, and switches Ability to understand and adhere to systems security and control procedures in accordance with departmental, and corporate standards Demonstrated skills in time management, scheduling, and task prioritization to meet deadlines and goals Desire to learn new technologies Outstanding customer service provider Exceptional interpersonal skills for written, and face to face communications Advanced experience within the Office 365 Admin Center and AzureAD with an emphasis in Exchange Online Administration and troubleshooting Demonstrated project management skills Automox, SmartDeploy and FreshService experience a plus Top 3 Must Have Skills:PC support and Mobile support Microsoft, 365 support Experience in Bio Pharma environment Does not need much lab experience, will mainly focus on end user and desk support but at least 3 years' experience About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To learn more about US Tech Solutions, please visit . US Tech Solutions is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
Help Desk Specialist
NuAxis Innovations Falls Church, Virginia
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are seeking a Help Desk Specialist to support enterprise IT operations in a federal environment. This role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Key Responsibilities Provide Tier 1 IT support to end users and system administrators Troubleshoot desktop, application, and network issues Manage Active Directory (accounts, permissions, group policies) Support Microsoft 365 and enterprise applications Provide mobile device support (iOS/Android, MDM) Perform device imaging, deployment, and lifecycle management Support VPN, remote access, and hybrid work environments Maintain ticketing system records and meet SLA targets Assist with IT asset inventory and logistics Required Qualifications Associate's degree (Bachelor's preferred) 2+ years of Help Desk / Desktop Support experience in enterprise IT Strong knowledge of Windows 10/11 and Microsoft 365 Experience with ticketing systems and remote support tools Preferred ITIL Foundation Experience supporting federal/government environments Familiarity with security frameworks (basic awareness of NIST standards) Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
08/06/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW. We are seeking a Help Desk Specialist to support enterprise IT operations in a federal environment. This role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Key Responsibilities Provide Tier 1 IT support to end users and system administrators Troubleshoot desktop, application, and network issues Manage Active Directory (accounts, permissions, group policies) Support Microsoft 365 and enterprise applications Provide mobile device support (iOS/Android, MDM) Perform device imaging, deployment, and lifecycle management Support VPN, remote access, and hybrid work environments Maintain ticketing system records and meet SLA targets Assist with IT asset inventory and logistics Required Qualifications Associate's degree (Bachelor's preferred) 2+ years of Help Desk / Desktop Support experience in enterprise IT Strong knowledge of Windows 10/11 and Microsoft 365 Experience with ticketing systems and remote support tools Preferred ITIL Foundation Experience supporting federal/government environments Familiarity with security frameworks (basic awareness of NIST standards) Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Senior Level Software Developer
DCS Corp Saint Louis, Missouri
DCS Corp. is an employee-owned organization with a reputation for agile and efficient development of technology solutions for U.S. Defense, Aerospace, Human Factors, and Security markets. We continue to provide innovative solutions with our multidisciplinary teams formed with exceptional employees. We are seeking a Software Engineer to support unique systems solutions for the National Geospatial-Intelligence Agency (NGA). We are seeking a Software Engineer to support our client's intelligence analysis products and capabilities. This position involves providing software development capabilities to enhance existing and emerging client capabilities, including design and development, modernization of existing applications and services, and operations and sustainment. The role focuses on driving the client's adaptation of higher levels of automation and operational efficiency through agile development methodologies, rapid prototyping, and modern technology stacks. Essential Job Functions: Develop, modernize, and maintain software applications and services. Contributes to the design and architecture of high-performance applications. Leverage agile methodologies to enhance operational efficiency. Participate in rapid prototyping to quickly iterate and improve solutions. Utilize modern technology stacks to meet client needs. Implement CI/CD pipelines using GitLab. Collaborate with cross-functional teams to deliver high-quality software solutions. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. At least a BS in Computer Science/Computer Engineering or Information Technology with at least 8 years of related experience. Applicants selected will be subject to a U.S. Government background investigation and must meet eligibility requirements for access to classified information. Must have an active TS/SCI security clearance with the ability to maintain clearance. Demonstrated firsthand experience in at least three of the following: Java, JavaScript or Python enterprise application development. Web services architecture, design, and development. Relational database design. Spatial database design. NoSQL database design. Micro-service architecture, design and development. Containerization and/or Orchestration. API Development. Cloud Native Development, AWS, Azure, Google Cloud or similar Cloud Service providers. Demonstrated experience with relational database development. Must have minimum of 3 years or more experience with agile and lean philosophies, with experience serving as scrum or team lead a plus. Demonstrated experience with Continuous Integration and Continuous Delivery (CI/CD) techniques, test-driven development, or automated testing practices. Desired Skills: A Master of Science or equivalent degree in Computer Science, Engineering, Mathematics, Information Systems. Cybersecurity, or equivalent technical degree and a minimum of 8 years of experience in full stack development to include Java, Web services, Database, and micro-service development software, engineering/development, or a related area that demonstrates the ability to successfully perform the duties associated with this work. Or, a Bachelor of Science or equivalent degree in Computer Science, Engineering, Mathematics, Information Systems or equivalent technical degree and a minimum of 10 years of experience in full stack development to include Java, Web services, Database, and micro-service development software, engineering/development, or a related area that demonstrates the ability to successfully perform the duties associated with this work. Or, a minimum, as equivalent to education, of 12 years of experience in software engineering/development, or a related area that demonstrates the ability to successfully perform the duties associated with this work may be substituted for a technical degree. Possesses at least one of the Agile Development Certifications. Certified Scrum Master. Agile Certified Practitioner (PMI-ACP). Certified Scrum Professional. Demonstrated experience in development of customized code, scripts, modules, macro procedures, or libraries to implement specialized spatial analysis functions using languages such as Python, Java, JavaScript, PHP, C, Perl, or similar scripting and development languages. Demonstrated experience working independently with clients or stakeholders to develop user-stories in support of full-service consumer and business applications. Demonstrated experience in integration and tailoring of geospatial Commercial Off-The-Shelf (COTS) software applications; specialized software and database development and maintenance; integration of related specialized hardware; engineering studies to identify and remedy geodata processing bottlenecks. Demonstrated experience with government and/or commercial imagery products, to include SAR or related RADAR imaging technologies. Demonstrated experience working with and developing geospatial information systems (GIS) to include open-source and proprietary geospatial formats. Demonstrated experience in use and development with common geospatial tools, data, and operating platforms. These may include, but are not limited to: Tools - Boundless Spatial suite, Remote View, PostGRES/PostGIS, Oracle Spatial and/or other geospatial databases, ArcGIS Desktop, ArcGIS Server, Image Server, and File Geodatabases. Data formats including KML, KMZ, NITF, TIFF, JPEG, GeoPDF, and similar geo-related formats and data structures. Operating Platforms - ESRI, OpenGeo Suite, or similar. In-depth experience abstracting new or legacy systems via standards-based API's to include web services. Including but not limited to Open Geospatial Consortium standards. Demonstrated experience in at least one of the following: Developing terrain analysis visualization and algorithms. Developing automated detection algorithms.
08/06/2026
Full time
DCS Corp. is an employee-owned organization with a reputation for agile and efficient development of technology solutions for U.S. Defense, Aerospace, Human Factors, and Security markets. We continue to provide innovative solutions with our multidisciplinary teams formed with exceptional employees. We are seeking a Software Engineer to support unique systems solutions for the National Geospatial-Intelligence Agency (NGA). We are seeking a Software Engineer to support our client's intelligence analysis products and capabilities. This position involves providing software development capabilities to enhance existing and emerging client capabilities, including design and development, modernization of existing applications and services, and operations and sustainment. The role focuses on driving the client's adaptation of higher levels of automation and operational efficiency through agile development methodologies, rapid prototyping, and modern technology stacks. Essential Job Functions: Develop, modernize, and maintain software applications and services. Contributes to the design and architecture of high-performance applications. Leverage agile methodologies to enhance operational efficiency. Participate in rapid prototyping to quickly iterate and improve solutions. Utilize modern technology stacks to meet client needs. Implement CI/CD pipelines using GitLab. Collaborate with cross-functional teams to deliver high-quality software solutions. Required Skills: Due to the sensitivity of customer related requirements, U.S. Citizenship is required. At least a BS in Computer Science/Computer Engineering or Information Technology with at least 8 years of related experience. Applicants selected will be subject to a U.S. Government background investigation and must meet eligibility requirements for access to classified information. Must have an active TS/SCI security clearance with the ability to maintain clearance. Demonstrated firsthand experience in at least three of the following: Java, JavaScript or Python enterprise application development. Web services architecture, design, and development. Relational database design. Spatial database design. NoSQL database design. Micro-service architecture, design and development. Containerization and/or Orchestration. API Development. Cloud Native Development, AWS, Azure, Google Cloud or similar Cloud Service providers. Demonstrated experience with relational database development. Must have minimum of 3 years or more experience with agile and lean philosophies, with experience serving as scrum or team lead a plus. Demonstrated experience with Continuous Integration and Continuous Delivery (CI/CD) techniques, test-driven development, or automated testing practices. Desired Skills: A Master of Science or equivalent degree in Computer Science, Engineering, Mathematics, Information Systems. Cybersecurity, or equivalent technical degree and a minimum of 8 years of experience in full stack development to include Java, Web services, Database, and micro-service development software, engineering/development, or a related area that demonstrates the ability to successfully perform the duties associated with this work. Or, a Bachelor of Science or equivalent degree in Computer Science, Engineering, Mathematics, Information Systems or equivalent technical degree and a minimum of 10 years of experience in full stack development to include Java, Web services, Database, and micro-service development software, engineering/development, or a related area that demonstrates the ability to successfully perform the duties associated with this work. Or, a minimum, as equivalent to education, of 12 years of experience in software engineering/development, or a related area that demonstrates the ability to successfully perform the duties associated with this work may be substituted for a technical degree. Possesses at least one of the Agile Development Certifications. Certified Scrum Master. Agile Certified Practitioner (PMI-ACP). Certified Scrum Professional. Demonstrated experience in development of customized code, scripts, modules, macro procedures, or libraries to implement specialized spatial analysis functions using languages such as Python, Java, JavaScript, PHP, C, Perl, or similar scripting and development languages. Demonstrated experience working independently with clients or stakeholders to develop user-stories in support of full-service consumer and business applications. Demonstrated experience in integration and tailoring of geospatial Commercial Off-The-Shelf (COTS) software applications; specialized software and database development and maintenance; integration of related specialized hardware; engineering studies to identify and remedy geodata processing bottlenecks. Demonstrated experience with government and/or commercial imagery products, to include SAR or related RADAR imaging technologies. Demonstrated experience working with and developing geospatial information systems (GIS) to include open-source and proprietary geospatial formats. Demonstrated experience in use and development with common geospatial tools, data, and operating platforms. These may include, but are not limited to: Tools - Boundless Spatial suite, Remote View, PostGRES/PostGIS, Oracle Spatial and/or other geospatial databases, ArcGIS Desktop, ArcGIS Server, Image Server, and File Geodatabases. Data formats including KML, KMZ, NITF, TIFF, JPEG, GeoPDF, and similar geo-related formats and data structures. Operating Platforms - ESRI, OpenGeo Suite, or similar. In-depth experience abstracting new or legacy systems via standards-based API's to include web services. Including but not limited to Open Geospatial Consortium standards. Demonstrated experience in at least one of the following: Developing terrain analysis visualization and algorithms. Developing automated detection algorithms.
Senior IT Technician
Butler America Aerospace Palm Bay, Florida
Senior Technician Location: Palm Bay, FL Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
08/06/2026
Full time
Senior Technician Location: Palm Bay, FL Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
Desktop Engineer
Reed Smith US Pittsburgh, Pennsylvania
Position summary This position is remote; however, candidates are expected to reside within approximately 1-2 hours of commuting distance from the Pittsburgh office. The Desktop Engineer is responsible for the development, management, and optimization of end-user computing technologies across physical and virtual platforms. This includes, as applicable, desktop imaging, application packaging, endpoint configuration and management, virtual desktop infrastructure (VDI), and print services. The role supports the full lifecycle of endpoint services, ensuring secure, scalable, and high-performing environments for firm users. The Desktop Engineer serves as an internal consultant to the team and broader IT department on end-user computing technologies. Job duties and responsibilities Support firm desktop imaging and deployment activities using tools such as Microsoft Configuration Manager (SCCM), Broadcom Ghost Solution Suite, or similar tools. Support endpoint configuration and mobile device management of firm laptops and desktops using tools such as Netwrix PolicyPak, Microsoft Intune, or similar tools. Develop and maintain imaging standards for physical devices, including OS deployment, driver integration, and baseline application configuration. Package applications using MSI, EXE, and other formats for deployment across physical and virtual environments, ensuring compatibility, performance, and version control. Create and maintain virtualized application packages using technologies such as Microsoft App-V, MSIX, or Cloudpager to isolate applications from the OS and improve portability. Deploy, upgrade, and manage applications to various application system platforms, ensuring consistent delivery and user experience. Design, deploy, and support print services across on-premises and cloud environments, including managing, print servers, configuring queues, and ensuring reliable and secure printing across locations. Lead the installation, implementation, and deployment of application systems. Provide advanced administration and support for application system technologies and platforms, including upgrades, version changes, and configuration management. Monitor the performance and availability of application system platforms, ensuring they remain current, up-to-date and operating optimally. Troubleshoot and resolve incidents related to desktops, applications, and printing. Monitor and act on escalated issues, problem tickets, and requests for relevant application and system areas, including timely acknowledgement of tickets and requests and providing a high level of responsiveness and customer service. Collaborate with architecture and support teams to implement upgrades and enhancements. Maintain technical documentation, including system design and support documentation, and contribute to knowledge bases for application system services. Continued development of technical knowledge and skills related to supported technologies through formal and informal professional development activities. May volunteer or be selected to serve on special committees, work groups, project teams, or escalation teams related to various firmwide IT initiatives. Initiatives may be specific one-time events (e.g., research, testing, rollouts, upgrades, installations) or ongoing activities. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's degree in an IT-related discipline, or equivalent training and experience, required. Microsoft certifications a plus. Experience: Minimum of 5 years of experience supporting enterprise desktop and virtual desktop environments. Experience supporting Citrix and/or Azure Virtual Desktop environments. Experience with endpoint imaging, application packaging, and deployment tools (e.g., SCCM, Intune, Endpoint Policy Manager). Experience working with endpoint configuration and Mobile Device Management (MDM) technologies, including Intune, Endpoint Policy Manager, and Group Policy. Experience supporting print server technologies and cloud-based print solutions. Law firm experience and knowledge of legal industry specific applications a plus. Skills: Strong technical documentation skills, including the ability to clearly document system configurations, procedures, and solutions. Effective verbal and written communication skills, including the ability to collaborate across cross-functional teams and explain technical concepts to non-technical stakeholders. Strong organizational skills and sound judgment, including the ability to organize and prioritize workload, manage competing priorities, adapt to changing demands, and perform effectively under pressure. Strong analytical and problem-solving skills, including the ability to evaluate complex technical issues and develop effective solutions. Ability to work independently and collaboratively in a remote or hybrid work environment. Additional information Supervisory responsibilities: None Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to engage in effective and professional communication. Ability to analyze complex information while maintaining attention to detail, managing multiple priorities, and exercising sound judgment in decision-making. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to work flexible and/or extended hours as needed to meet business, operational, or project needs (e.g., incident response, system maintenance, or critical deadlines.) Working conditions Works remotely. Occasionally called upon to work hours in excess of your normal daily schedule. Potential for in-office work requests as needed, so proximity to the office is important. Pay ranges This represents the presently anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh: $105,000 - $117,000 Employee benefits overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
08/06/2026
Full time
Position summary This position is remote; however, candidates are expected to reside within approximately 1-2 hours of commuting distance from the Pittsburgh office. The Desktop Engineer is responsible for the development, management, and optimization of end-user computing technologies across physical and virtual platforms. This includes, as applicable, desktop imaging, application packaging, endpoint configuration and management, virtual desktop infrastructure (VDI), and print services. The role supports the full lifecycle of endpoint services, ensuring secure, scalable, and high-performing environments for firm users. The Desktop Engineer serves as an internal consultant to the team and broader IT department on end-user computing technologies. Job duties and responsibilities Support firm desktop imaging and deployment activities using tools such as Microsoft Configuration Manager (SCCM), Broadcom Ghost Solution Suite, or similar tools. Support endpoint configuration and mobile device management of firm laptops and desktops using tools such as Netwrix PolicyPak, Microsoft Intune, or similar tools. Develop and maintain imaging standards for physical devices, including OS deployment, driver integration, and baseline application configuration. Package applications using MSI, EXE, and other formats for deployment across physical and virtual environments, ensuring compatibility, performance, and version control. Create and maintain virtualized application packages using technologies such as Microsoft App-V, MSIX, or Cloudpager to isolate applications from the OS and improve portability. Deploy, upgrade, and manage applications to various application system platforms, ensuring consistent delivery and user experience. Design, deploy, and support print services across on-premises and cloud environments, including managing, print servers, configuring queues, and ensuring reliable and secure printing across locations. Lead the installation, implementation, and deployment of application systems. Provide advanced administration and support for application system technologies and platforms, including upgrades, version changes, and configuration management. Monitor the performance and availability of application system platforms, ensuring they remain current, up-to-date and operating optimally. Troubleshoot and resolve incidents related to desktops, applications, and printing. Monitor and act on escalated issues, problem tickets, and requests for relevant application and system areas, including timely acknowledgement of tickets and requests and providing a high level of responsiveness and customer service. Collaborate with architecture and support teams to implement upgrades and enhancements. Maintain technical documentation, including system design and support documentation, and contribute to knowledge bases for application system services. Continued development of technical knowledge and skills related to supported technologies through formal and informal professional development activities. May volunteer or be selected to serve on special committees, work groups, project teams, or escalation teams related to various firmwide IT initiatives. Initiatives may be specific one-time events (e.g., research, testing, rollouts, upgrades, installations) or ongoing activities. Perform other duties as assigned. Job duties and responsibilities included are not exhaustive and may be supplemented asnecessary. Reed Smith reserves the right to revise or modify job duties and responsibilities at any time. Requirements Education: Bachelor's degree in an IT-related discipline, or equivalent training and experience, required. Microsoft certifications a plus. Experience: Minimum of 5 years of experience supporting enterprise desktop and virtual desktop environments. Experience supporting Citrix and/or Azure Virtual Desktop environments. Experience with endpoint imaging, application packaging, and deployment tools (e.g., SCCM, Intune, Endpoint Policy Manager). Experience working with endpoint configuration and Mobile Device Management (MDM) technologies, including Intune, Endpoint Policy Manager, and Group Policy. Experience supporting print server technologies and cloud-based print solutions. Law firm experience and knowledge of legal industry specific applications a plus. Skills: Strong technical documentation skills, including the ability to clearly document system configurations, procedures, and solutions. Effective verbal and written communication skills, including the ability to collaborate across cross-functional teams and explain technical concepts to non-technical stakeholders. Strong organizational skills and sound judgment, including the ability to organize and prioritize workload, manage competing priorities, adapt to changing demands, and perform effectively under pressure. Strong analytical and problem-solving skills, including the ability to evaluate complex technical issues and develop effective solutions. Ability to work independently and collaboratively in a remote or hybrid work environment. Additional information Supervisory responsibilities: None Equipment used: Personal computer and other office equipment such as telephone, calculator, copier, scanner, etc. Essential job functions Ability to sit or stand for extended periods and perform tasks requiring prolonged and/or extensive computer use. Ability to use computers, telecommunications, and digital collaboration tools to perform core job responsibilities. Ability to engage in effective and professional communication. Ability to analyze complex information while maintaining attention to detail, managing multiple priorities, and exercising sound judgment in decision-making. Ability to access, use, and safeguard confidential and sensitive information while performing job responsibilities in work environments that support confidentiality, privacy, and information security requirements. Ability to work flexible and/or extended hours as needed to meet business, operational, or project needs (e.g., incident response, system maintenance, or critical deadlines.) Working conditions Works remotely. Occasionally called upon to work hours in excess of your normal daily schedule. Potential for in-office work requests as needed, so proximity to the office is important. Pay ranges This represents the presently anticipated low and high end of Reed Smith's pay range for this position. Actual pay may vary based on various factors, including but not limited to location and experience. Pittsburgh: $105,000 - $117,000 Employee benefits overview Our comprehensive benefits package includes: 401(k) Retirement Plan Medical Insurance Health Savings Account (HSA) Virtual Health Services Dental Insurance Vision Insurance Accident Insurance Hospital Indemnity Insurance Critical Illness Insurance Life Insurance Short-Term Disability Coverage Long-Term Disability Coverage Flexible Spending Accounts (FSA) Lyra Health Employee Assistance Program (EAP) Paid Family Leave (for eligible Exempt and Non-Exempt staff) Transportation Benefit Back-up Child Care Services College Coach Program Pet Insurance Paid Sick Time (for Exempt staff) Paid Time Off (available to all full-time, non-temporary employees) Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401(k) plan. Reed Smith is an Equal Opportunity Employer with Core Values of Integrity, Excellence, Teamwork & Respect, Innovation, and Impact. Reed Smith also provides reasonable accommodations in accordance with law, including in the application and interview process. Qualified candidates only. No search firms.
Senior IT Technician
Butler America Aerospace Rochester, New York
Senior Technician Location: Rochester, NY Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
08/06/2026
Full time
Senior Technician Location: Rochester, NY Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
for Desktop Support Engineer (Window 11 Upgrade)
Tanisha Systems Plymouth, Massachusetts
Position: Desktop Support Engineer (Window 11 Upgrade) Location: Plymouth MA (Onsite) Hire Type : Contract JOB DESCRIPTION: As DSS resource, you will be responsible to solve client issues in an effective and timely manner as prescribed Service Level Agreement (SLA). If you thrive in a dynamic, collaborative workplace, Client provides an environment where you are challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. RESPONSIBILITIES: Imaging and new PC Deployment Using window 11. Expert level experience Installing and Building machine is needed Assist and support front-line operation support teams in solving advanced technical issues with guidance and coaching. Be the liaison with Engineering teams collaborating for resolution of complex desktop problems, communicate technical information and implementation of corrective and innovative solutions to front-line operations support teams. Good at troubleshooting skills and imaging Experience on ServiceNow ticketing tool will be a plus. Resolve escalated cases and advanced technical scenarios related to Endpoint Management Software, Applications, Microsoft products, and hardware and peripherals. Work with front-line operation teams in implementing of new endpoint initiatives, providing associated training and Knowledge Articles as required for end-user support global teams. Software and Application deployments, including targeting & packaging, patching & updates, inventory control, and security baselining. Support automated management process for employee endpoints, providing them a seamless and efficient end-user experience to enable productivity. Monitor and analyse gaps building processes to rationalize, troubleshoot and escalate technical problems with endpoint management clients, client inventory, application deployments and security patching. Required Technical and Professional Expertise: 6 + years' experience customer service and support of Windows Operating systems in a global enterprise environment from both software and hardware troubleshooting standpoint. Technologies such as AD, DNS, Exchange, and Citrix. 4 + years of experience with Configuration Management, MDM and Deployment methods with SCCM and Intune. Experience with deployment methods including inventory control, security baselining, patching, software, and application deployments. Understanding of Windows 10 new features, feature updates, and industry best practice processes. Understanding of Microsoft Patching Cycles & Policies, best practice processes. (ex. WSUS, Win10 Update Rings) Knowledge of new and emerging enterprise technologies (ex: Azure, Intune, Windows Analytics, Autopilot) Understanding of Office 365 or Microsoft 365 technology and any other client support or project interaction. Active technical certifications would be an asset. ITIL-Foundation and Agile experience an asset.
08/06/2026
Full time
Position: Desktop Support Engineer (Window 11 Upgrade) Location: Plymouth MA (Onsite) Hire Type : Contract JOB DESCRIPTION: As DSS resource, you will be responsible to solve client issues in an effective and timely manner as prescribed Service Level Agreement (SLA). If you thrive in a dynamic, collaborative workplace, Client provides an environment where you are challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there's no limit to what you can accomplish here. RESPONSIBILITIES: Imaging and new PC Deployment Using window 11. Expert level experience Installing and Building machine is needed Assist and support front-line operation support teams in solving advanced technical issues with guidance and coaching. Be the liaison with Engineering teams collaborating for resolution of complex desktop problems, communicate technical information and implementation of corrective and innovative solutions to front-line operations support teams. Good at troubleshooting skills and imaging Experience on ServiceNow ticketing tool will be a plus. Resolve escalated cases and advanced technical scenarios related to Endpoint Management Software, Applications, Microsoft products, and hardware and peripherals. Work with front-line operation teams in implementing of new endpoint initiatives, providing associated training and Knowledge Articles as required for end-user support global teams. Software and Application deployments, including targeting & packaging, patching & updates, inventory control, and security baselining. Support automated management process for employee endpoints, providing them a seamless and efficient end-user experience to enable productivity. Monitor and analyse gaps building processes to rationalize, troubleshoot and escalate technical problems with endpoint management clients, client inventory, application deployments and security patching. Required Technical and Professional Expertise: 6 + years' experience customer service and support of Windows Operating systems in a global enterprise environment from both software and hardware troubleshooting standpoint. Technologies such as AD, DNS, Exchange, and Citrix. 4 + years of experience with Configuration Management, MDM and Deployment methods with SCCM and Intune. Experience with deployment methods including inventory control, security baselining, patching, software, and application deployments. Understanding of Windows 10 new features, feature updates, and industry best practice processes. Understanding of Microsoft Patching Cycles & Policies, best practice processes. (ex. WSUS, Win10 Update Rings) Knowledge of new and emerging enterprise technologies (ex: Azure, Intune, Windows Analytics, Autopilot) Understanding of Office 365 or Microsoft 365 technology and any other client support or project interaction. Active technical certifications would be an asset. ITIL-Foundation and Agile experience an asset.
IT Support Technician
The Computer Merchant, Ltd Washington, Washington DC
JOB TITLE: IT Support Technician JOB LOCATION: Washington, DC 20002 (Onsite/Hybrid) WAGE RANGE : 28-30hr W2 JOB NUMBER: SAIJP 6-12+ Month Contract to Start - Extension(s)/Conversion Potential US Citizenship Only: Ability to obtain and maintain SEC Public Trust (or higher if required) JOB DESCRIPTION Tier 2 End-User Technical Support Provide second-level technical support for end users across hardware, software, peripheral, and connectivity issues. - Troubleshoot and resolve complex operating system and application issues on Windows and macOS endpoints. - Deliver support during assigned call-in and walk-in service desk coverage windows, and restore user productivity through timely diagnosis and resolution. - Escalate unresolved incidents to appropriate teams with complete technical details and troubleshooting history. Ticket Management, Escalation, and SLA Compliance - Manage incident and request tickets in the enterprise ticketing system, ensuring accurate categorization, prioritization, and documentation. - Maintain ticket lifecycle ownership from assignment through closure in accordance with SLA targets. - Coordinate with internal support teams and external support groups to ensure timely reassignment and resolution of escalated work. - Capture clear resolution notes and trend indicators to support service quality reporting and process improvement. Endpoint Imaging, Deployment, and Configuration - Perform workstation imaging, provisioning, and deployment for new and replacement devices. - Configure and support peripherals and enterprise-standard software packages for SEC users. - Validate endpoint readiness, including required configurations and secure connectivity to SEC services. - Assist with hardware refresh, device swaps, and asset lifecycle activities consistent with contract procedures. User Enablement and Service Improvement - Assist with user training and provide guidance on best practices for SEC IT systems and tools. - Contribute to support documentation and reusable troubleshooting steps for faster issue resolution. - Partner with senior technicians and engineering teams to identify recurring issues and recommend process improvements. - Participate in continuous service improvement activities aligned with operational and customer experience goals. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
08/06/2026
Full time
JOB TITLE: IT Support Technician JOB LOCATION: Washington, DC 20002 (Onsite/Hybrid) WAGE RANGE : 28-30hr W2 JOB NUMBER: SAIJP 6-12+ Month Contract to Start - Extension(s)/Conversion Potential US Citizenship Only: Ability to obtain and maintain SEC Public Trust (or higher if required) JOB DESCRIPTION Tier 2 End-User Technical Support Provide second-level technical support for end users across hardware, software, peripheral, and connectivity issues. - Troubleshoot and resolve complex operating system and application issues on Windows and macOS endpoints. - Deliver support during assigned call-in and walk-in service desk coverage windows, and restore user productivity through timely diagnosis and resolution. - Escalate unresolved incidents to appropriate teams with complete technical details and troubleshooting history. Ticket Management, Escalation, and SLA Compliance - Manage incident and request tickets in the enterprise ticketing system, ensuring accurate categorization, prioritization, and documentation. - Maintain ticket lifecycle ownership from assignment through closure in accordance with SLA targets. - Coordinate with internal support teams and external support groups to ensure timely reassignment and resolution of escalated work. - Capture clear resolution notes and trend indicators to support service quality reporting and process improvement. Endpoint Imaging, Deployment, and Configuration - Perform workstation imaging, provisioning, and deployment for new and replacement devices. - Configure and support peripherals and enterprise-standard software packages for SEC users. - Validate endpoint readiness, including required configurations and secure connectivity to SEC services. - Assist with hardware refresh, device swaps, and asset lifecycle activities consistent with contract procedures. User Enablement and Service Improvement - Assist with user training and provide guidance on best practices for SEC IT systems and tools. - Contribute to support documentation and reusable troubleshooting steps for faster issue resolution. - Partner with senior technicians and engineering teams to identify recurring issues and recommend process improvements. - Participate in continuous service improvement activities aligned with operational and customer experience goals. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
Desktop Support Technician II
Spencer's Egg Harbor Township, New Jersey
Overview We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!" At Spencer's and Spirit, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all. One Team / One Goal We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. We offer a comprehensive benefits package that includes: Flexible work environment Career advancement Competitive base salary Bonus opportunity Vacation, Personal, Sick and Holiday pay Medical, Dental, Vision, Disability, Life and AD&D insurance 401k with a company match 30% merchandise discount Responsibilities Desktop Support Level 2 provides advanced technical support and troubleshooting to end users and our analyst team, ensuring the ticket queue is monitored, and all service level standards are maintained. The individual will be responsible for resolving technical issues, hardware imaging, software deployments, and system support for all patching and upgrades happening on production systems. The ideal candidate will have strong technical abilities and a passion for learning and providing exceptional customer service. User account creation and change request Designing and implementing new systems and processes for end-users Advanced troubleshooting Designing and maintaining the base image for laptops Office 365 management, primarily all Exchange and Teams admin center needs Windows update management and scheduled deployments Managing the user access process, including granting access to certain key systems Assisting desktop engineering analyst when necessary Ensuring the ticket incidents and service requests are monitored, maintaining service standards Serve as an escalation point for complex technical issues Perform root cause analysis to identify recurring issues and recommend long-term solutions Identify knowledge gaps and create technical documentation for support staff Participate in knowledge-sharing sessions and technical training initiatives Qualifications Associate degree in Computer Science, Information Technology, or two years of equivalent education and experience Excellent troubleshooting skills Basic familiarity with the configuration and maintenance of ITSM systems Technical documentation experience Experience supporting cloud-based technologies (Intune/Autopilot) Experienced with Active Directory and group management Manage Windows Patching and deployments Experience with writing command line and PowerShell scripts Creating and supporting Exchange/Outlook Local and Cloud Microsoft Teams administration tasks supporting end-users Strong support skills on all Windows OS Basic understanding of networking principles (DHCP, DNS) Experience supporting Mac OS and Jamf is preferred but not required The pay range reflects the potential base salary range for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position. Pay Range $24.50 per hour
08/06/2026
Full time
Overview We are authentic, professional providers of fun, focused on building a Great Place To Work For All by staying true to our mission: "Life's a Party, We're Makin' It Fun!" and "So Much Fun It's Scary!" At Spencer's and Spirit, we do the right thing always-integrity, fairness, respect, and transparency are our foundation. You will find our culture to be inclusive, passionate, resilient, and one that values differences and embraces all. One Team / One Goal We are leaders and owners of our business success. Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. We offer a comprehensive benefits package that includes: Flexible work environment Career advancement Competitive base salary Bonus opportunity Vacation, Personal, Sick and Holiday pay Medical, Dental, Vision, Disability, Life and AD&D insurance 401k with a company match 30% merchandise discount Responsibilities Desktop Support Level 2 provides advanced technical support and troubleshooting to end users and our analyst team, ensuring the ticket queue is monitored, and all service level standards are maintained. The individual will be responsible for resolving technical issues, hardware imaging, software deployments, and system support for all patching and upgrades happening on production systems. The ideal candidate will have strong technical abilities and a passion for learning and providing exceptional customer service. User account creation and change request Designing and implementing new systems and processes for end-users Advanced troubleshooting Designing and maintaining the base image for laptops Office 365 management, primarily all Exchange and Teams admin center needs Windows update management and scheduled deployments Managing the user access process, including granting access to certain key systems Assisting desktop engineering analyst when necessary Ensuring the ticket incidents and service requests are monitored, maintaining service standards Serve as an escalation point for complex technical issues Perform root cause analysis to identify recurring issues and recommend long-term solutions Identify knowledge gaps and create technical documentation for support staff Participate in knowledge-sharing sessions and technical training initiatives Qualifications Associate degree in Computer Science, Information Technology, or two years of equivalent education and experience Excellent troubleshooting skills Basic familiarity with the configuration and maintenance of ITSM systems Technical documentation experience Experience supporting cloud-based technologies (Intune/Autopilot) Experienced with Active Directory and group management Manage Windows Patching and deployments Experience with writing command line and PowerShell scripts Creating and supporting Exchange/Outlook Local and Cloud Microsoft Teams administration tasks supporting end-users Strong support skills on all Windows OS Basic understanding of networking principles (DHCP, DNS) Experience supporting Mac OS and Jamf is preferred but not required The pay range reflects the potential base salary range for this role. Individual base pay is determined by various factors such as relevant experience and skills, and the scope and responsibilities of the position. Pay Range $24.50 per hour
Senior IT Technician
Butler America Aerospace Fort Wayne, Indiana
Senior Technician Location: Fort Wayne, IN Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
08/06/2026
Full time
Senior Technician Location: Fort Wayne, IN Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
Senior IT Technician
Butler America Aerospace Mason, Ohio
Senior Technician Location: Mason, OH Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
08/06/2026
Full time
Senior Technician Location: Mason, OH Job ID: Pay Range: $31-36 Job Summary: We are looking for a versatile, hands-on Senior IT Technician who thrives in a "jack of all trades" environment. You will be one of the primary on-site resources responsible for keeping desktops, servers, networks, manufacturing tools, conference rooms, and everything in between running smoothly in a fast-paced industrial setting. This is not a narrow role - you will regularly move between end-user support, server support, network troubleshooting, printer repairs, SCIF PC support, data spill cleanup, and help with new office buildouts. Key Responsibilities: Own the full PCaaS (PC as a Service) lifecycle: deployment, new-hire setups, hardware refreshes, and decommissioning Provide day-to-day end-user support (desktops, laptops, printers, peripherals, mobile devices, and unclassified PCs in SCIF environments) Manage printer support, peripherals ordering/stockpiling/installation, and electronic waste disposal Support conference rooms, meeting AV setups, and ad-hoc meeting/event technical needs Assist with real estate transactions, program buildouts, and facility moves (cabling, port activation, new closet setup) Troubleshoot and support manufacturing & engineering tools, shop-floor terminals, and related peripherals Perform patching, basic administration, storage management, and data protection tasks Handle network operations: port activation/troubleshooting, Wi-Fi coverage, LAN/WAN, VPN, WAP and switch installation/support Participate in data closet management, cable management, and physical infrastructure upkeep Support disaster recovery tasks, backup verification, and basic business continuity activities Manage SLA compliance, CSAT scores, ticket backlog, and major incident support Perform data spill remediation, system compliance checks, and support security applications Partner with business units, manufacturing teams, engineering groups, and external vendors as needed Take complete ownership of issues until full resolution has been achieved Qualifications and Skills: Education: Bachelor's degree in IT, Computer Science, or related field (or equivalent hands-on experience + certifications, e.g., CompTIA A+, Linux+, Security+, or equivalent). Experience: 2-5 years of broad IT support experience in a manufacturing, engineering, or similar industrial environment Technical Skills: Desktop / laptop / imaging / PCaaS lifecycle Networking (switches, WAPs, VPN, Wi-Fi troubleshooting) Printers, peripherals, and shop-floor hardware Basic storage, backup, and disaster recovery concepts Security tools, data spill remediation, and compliance requirements Ticketing systems, SLA/CSAT tracking, and backlog management Soft Skills: Strong customer service mindset and ability to explain technical issues to non-technical users Excellent prioritization and multitasking in a high-pressure production environment Resourceful "figure it out" attitude - you enjoy variety and learning new systems quickly Team player who can mentor others and escalate intelligently as needed Other Requirements: Valid driver's license and reliable transportation Ability to lift up to 50 lbs, work in manufacturing areas, climb ladders, and crawl under desks Willingness to participate in on-call rotation and occasional after-hours/weekend work Must pass background check and drug screening Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is an equal opportunity employer. Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. The Butler America Aerospace, LLC. EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices. Butler America Aerospace, LLC. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
Technical Project Lead
Seek Thermal Santa Barbara, California
Description: As a Technical Project Lead (TPL) at Seek Thermal, you will own the technical critical path of one or more new-product programs-the chain of design decisions, integrations, and verifications that determines whether the product works and ships. You will be accountable for design outputs, design reviews, and technical trade-offs-working alongside program management while coordinating engineering across electrical, mechanical, software/firmware, optics, and systems to bring LWIR thermal imaging products from concept through production. The Technical Project Lead will report directly to the SVP of Engineering. This is not a remote Position RESPONSIBILITIES: The Technical Project Lead will own the technical critical path of new product development (NPD) programs through phase gates (concept through DV, PV, and production release)-know at all times which technical task gates the program, and keep the multidisciplinary team focused on it. Ensure design outputs and design-review materials are complete and defensible at every gate, and provide the technical readiness signal for gate sign-off. Make and document technical trade-offs (e.g., image quality, runtime, cost, architecture), with cross-functional approval for scope and design changes. Identify technical risks early, assess their critical-path impact, and drive mitigation of technical exposure across the program. Assign engineering tasks, drive technical status at program meetings in step with program management, and own design documentation and approvals per Seek's design-control process. Drive root-cause and corrective action (8D) when sensor, manufacturing, or integration failures threaten a milestone Ensure PRD requirements are testable and verification is defined before design gates; pull hardware/software integration risks off the critical path early. Provide technical deliverables (SOWs, specifications) for supplier engagements and represent engineering with customers, change control boards, and leadership. SKILLS KNOWLEDGE AND ABILITIES: The Technical Project Lead should possess hands-on embedded systems depth (e.g., RTOS debugging, multicore SoC/MPSoC platforms, I2C/SPI, MIPI CSI, hardware/software co-design) with independent technical judgment. Experience developing products under structured quality and development processes (e.g., functional safety, ASPICE, ISO 9001, or similar) within formal design controls. Fluency with phase-gate development, PRD/requirements management, DV/PV verification, 8D, RASIC, and planning tools (Jira, SmartSheets). Proven technical coordinator of distributed cross-functional teams and a clear communicator-holds a technical position, escalates cleanly, and commits once decided. Preferred: thermal/IR imaging (FPA/ROIC, NUC/AGC, LWIR optics), automotive qualification, semiconductor packaging/yield analysis, Agile/Scrum leadership. Requirements: • Bachelor's or Master's degree in Electrical Engineering, Software Engineering, Mechatronics, Physics, Optical Engineering, or related field. • 5+ years of engineering experience, including 2+ years owning the technical critical path of embedded hardware/software programs, with at least one shipped sensing or electro-optical product taken through production. • Must be a U.S. Person (U.S. citizen, lawful permanent resident, or protected individual) as required by ITAR/EAR export control regulations. PM18 Compensation details: 00 Yearly Salary PI352571a7c6-
08/05/2026
Full time
Description: As a Technical Project Lead (TPL) at Seek Thermal, you will own the technical critical path of one or more new-product programs-the chain of design decisions, integrations, and verifications that determines whether the product works and ships. You will be accountable for design outputs, design reviews, and technical trade-offs-working alongside program management while coordinating engineering across electrical, mechanical, software/firmware, optics, and systems to bring LWIR thermal imaging products from concept through production. The Technical Project Lead will report directly to the SVP of Engineering. This is not a remote Position RESPONSIBILITIES: The Technical Project Lead will own the technical critical path of new product development (NPD) programs through phase gates (concept through DV, PV, and production release)-know at all times which technical task gates the program, and keep the multidisciplinary team focused on it. Ensure design outputs and design-review materials are complete and defensible at every gate, and provide the technical readiness signal for gate sign-off. Make and document technical trade-offs (e.g., image quality, runtime, cost, architecture), with cross-functional approval for scope and design changes. Identify technical risks early, assess their critical-path impact, and drive mitigation of technical exposure across the program. Assign engineering tasks, drive technical status at program meetings in step with program management, and own design documentation and approvals per Seek's design-control process. Drive root-cause and corrective action (8D) when sensor, manufacturing, or integration failures threaten a milestone Ensure PRD requirements are testable and verification is defined before design gates; pull hardware/software integration risks off the critical path early. Provide technical deliverables (SOWs, specifications) for supplier engagements and represent engineering with customers, change control boards, and leadership. SKILLS KNOWLEDGE AND ABILITIES: The Technical Project Lead should possess hands-on embedded systems depth (e.g., RTOS debugging, multicore SoC/MPSoC platforms, I2C/SPI, MIPI CSI, hardware/software co-design) with independent technical judgment. Experience developing products under structured quality and development processes (e.g., functional safety, ASPICE, ISO 9001, or similar) within formal design controls. Fluency with phase-gate development, PRD/requirements management, DV/PV verification, 8D, RASIC, and planning tools (Jira, SmartSheets). Proven technical coordinator of distributed cross-functional teams and a clear communicator-holds a technical position, escalates cleanly, and commits once decided. Preferred: thermal/IR imaging (FPA/ROIC, NUC/AGC, LWIR optics), automotive qualification, semiconductor packaging/yield analysis, Agile/Scrum leadership. Requirements: • Bachelor's or Master's degree in Electrical Engineering, Software Engineering, Mechatronics, Physics, Optical Engineering, or related field. • 5+ years of engineering experience, including 2+ years owning the technical critical path of embedded hardware/software programs, with at least one shipped sensing or electro-optical product taken through production. • Must be a U.S. Person (U.S. citizen, lawful permanent resident, or protected individual) as required by ITAR/EAR export control regulations. PM18 Compensation details: 00 Yearly Salary PI352571a7c6-
Sr. Payload Systems Engineer (Secret Security)
Vantor Westminster, Colorado
Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world. To be eligible for this position, you must be a U.S. Person, defined as a U.S. citizen, permanent resident, Asylee, or Refugee. Export Control/ITAR: Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3). Please review the job details below. Vantor is hiring for a Systems / Electronics Engineer to join our SpaceWrx team in Westminster, CO. This position offers in-office work days on Tuesday through Thursday and from home on Mondays and Fridays. The team is responsible for end-to-end development of our next-generation satellite constellation, including defining the architecture and requirements for mission, vehicle, and payload elements; working with top-tier industry suppliers during manufacturing, integration, and test; and supporting launch and initial on-orbit operations. This is a broad Systems Engineering role with a special concentration on electronics. It offers direct exposure to complex, integrated systems including spacecraft platforms, optical payloads, laser communications, and advanced onboard processing. It also necessarily links the capabilities provided by such technologies to Vantor's imagery and software products to critical customer needs. Vantor is known as the premiere provider of commercial imagery in the world. Our team is composed of multidisciplined engineers and leaders operating with a deliberate balance of lean execution and robust engineering, enabling us to move quickly while maintaining the rigor required for mission success. Just as important, we've built a culture of strong collaboration, shared ownership, and camaraderie-with a clear sense of purpose behind systems we deliver. Responsibilities: • Manage the technical interface between the imaging payload and spacecraft bus, ensuring compatibility and joint performance optimization across electrical, mechanical, thermal, and data interfaces. • Lead and participate in system-level trades to evaluate design alternatives, performance vs. cost/risk trade-offs, and technology insertion opportunities. • Model and evaluate payload-level power, data, and timing interactions and contribute to electrical interface control documentation (ICDs). • Participate in the evaluation of emerging technologies, COTS/FoS (Commercial/Flyable off the Shelf) hardware, and new mission concepts with an eye toward system-level integration feasibility. • Contribute to design reviews (SRR, PDR, CDR) and work across disciplines to ensure the payload systems meet performance, reliability, and environmental constraints. • To the extent supported by previous experience in electrical engineering and electronics design (highly desirable), assess and troubleshoot emerging payload and bus designs down to the circuit level. Minimum Qualifications: • Must be a U.S. Citizen with an active secret Security Clearance or have the ability to obtain secret clearance. • Bachelor's degree in Electrical Engineering, Aerospace Engineering, Physics, or a related technical field. • 3+ years of experience working with space-based optical remote sensing payloads or similar hardware systems. • Demonstrated experience with spacecraft-payload interface development, electrical interface analysis, and supporting cross-functional teams across the space segment. • Experience with general software tools such as MATLAB and Python, and ability to learn and utilize new tools as dictated by evolving job demands. • Understanding of requirements development documentation (e.g., specifications and ICDs) and processes. • Ability to interpret and analyze schematics, block diagrams, and PCB layouts, and perform system-level implications analysis from hardware-level changes. • Familiarity with current and emerging technologies, including in the areas of FPGAs, processors, memory, and storage devices. • Previous experience working across organizational boundaries, e.g., between payload, spacecraft, and ground teams Preferred Qualifications: • Master's or PhD in Electrical Engineering, Aerospace Engineering, Systems Engineering, or Physics. • Proven experience in electrical systems engineering for space platforms, including familiarity with radiation effects on electronic systems and parts derating/qualification processes. • Experience with modeling tools such as STK, SPICE, HFSS, or signal integrity/power analysis software. • Familiarity with imaging payloads (visible, multispectral, or hyperspectral), data processing requirements, and performance metrics (SNR, MTF, etc.). • Experience with fault management, redundancy architectures, and design for reliability in long-duration space missions. • Familiarity with space industry quality and standards frameworks (NASA GSFC, JPL, ECSS, MIL-STD-1547, IPC standards) Pay Transparency: To support pay transparency, Vantor includes salary ranges in all U.S. job postings. Starting pay for this role will fall within the listed range and will be based on factors such as experience, qualifications, skills, location, and market conditions. Candidates who meet the minimum requirements for the role should not expect to receive compensation at the top of the range. The listed range reflects the expected pay for this position, and final offers will be determined based on each candidate's experience, expertise, and alignment with the role. The base pay for this position within Colorado is: $107,000.00 - $143,000.00 - $157,300.00 annually. For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range. Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire. The date of posting can be found on Vantor's Career page at the top of each job posting. To apply, submit your application via Vantor's Career page. EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.
08/04/2026
Full time
Vantor is forging the new frontier of spatial intelligence, helping decision makers and operators navigate what's happening now and shape what's coming next. Vantor is a place for problem solvers, changemakers, and go-getters-where people are working together to help our customers see the world differently, and in doing so, be seen differently. Come be part of a mission, not just a job, where you can: Shape your own future, build the next big thing, and change the world. To be eligible for this position, you must be a U.S. Person, defined as a U.S. citizen, permanent resident, Asylee, or Refugee. Export Control/ITAR: Certain roles may be subject to U.S. export control laws, requiring U.S. person status as defined by 8 U.S.C. 1324b(a)(3). Please review the job details below. Vantor is hiring for a Systems / Electronics Engineer to join our SpaceWrx team in Westminster, CO. This position offers in-office work days on Tuesday through Thursday and from home on Mondays and Fridays. The team is responsible for end-to-end development of our next-generation satellite constellation, including defining the architecture and requirements for mission, vehicle, and payload elements; working with top-tier industry suppliers during manufacturing, integration, and test; and supporting launch and initial on-orbit operations. This is a broad Systems Engineering role with a special concentration on electronics. It offers direct exposure to complex, integrated systems including spacecraft platforms, optical payloads, laser communications, and advanced onboard processing. It also necessarily links the capabilities provided by such technologies to Vantor's imagery and software products to critical customer needs. Vantor is known as the premiere provider of commercial imagery in the world. Our team is composed of multidisciplined engineers and leaders operating with a deliberate balance of lean execution and robust engineering, enabling us to move quickly while maintaining the rigor required for mission success. Just as important, we've built a culture of strong collaboration, shared ownership, and camaraderie-with a clear sense of purpose behind systems we deliver. Responsibilities: • Manage the technical interface between the imaging payload and spacecraft bus, ensuring compatibility and joint performance optimization across electrical, mechanical, thermal, and data interfaces. • Lead and participate in system-level trades to evaluate design alternatives, performance vs. cost/risk trade-offs, and technology insertion opportunities. • Model and evaluate payload-level power, data, and timing interactions and contribute to electrical interface control documentation (ICDs). • Participate in the evaluation of emerging technologies, COTS/FoS (Commercial/Flyable off the Shelf) hardware, and new mission concepts with an eye toward system-level integration feasibility. • Contribute to design reviews (SRR, PDR, CDR) and work across disciplines to ensure the payload systems meet performance, reliability, and environmental constraints. • To the extent supported by previous experience in electrical engineering and electronics design (highly desirable), assess and troubleshoot emerging payload and bus designs down to the circuit level. Minimum Qualifications: • Must be a U.S. Citizen with an active secret Security Clearance or have the ability to obtain secret clearance. • Bachelor's degree in Electrical Engineering, Aerospace Engineering, Physics, or a related technical field. • 3+ years of experience working with space-based optical remote sensing payloads or similar hardware systems. • Demonstrated experience with spacecraft-payload interface development, electrical interface analysis, and supporting cross-functional teams across the space segment. • Experience with general software tools such as MATLAB and Python, and ability to learn and utilize new tools as dictated by evolving job demands. • Understanding of requirements development documentation (e.g., specifications and ICDs) and processes. • Ability to interpret and analyze schematics, block diagrams, and PCB layouts, and perform system-level implications analysis from hardware-level changes. • Familiarity with current and emerging technologies, including in the areas of FPGAs, processors, memory, and storage devices. • Previous experience working across organizational boundaries, e.g., between payload, spacecraft, and ground teams Preferred Qualifications: • Master's or PhD in Electrical Engineering, Aerospace Engineering, Systems Engineering, or Physics. • Proven experience in electrical systems engineering for space platforms, including familiarity with radiation effects on electronic systems and parts derating/qualification processes. • Experience with modeling tools such as STK, SPICE, HFSS, or signal integrity/power analysis software. • Familiarity with imaging payloads (visible, multispectral, or hyperspectral), data processing requirements, and performance metrics (SNR, MTF, etc.). • Experience with fault management, redundancy architectures, and design for reliability in long-duration space missions. • Familiarity with space industry quality and standards frameworks (NASA GSFC, JPL, ECSS, MIL-STD-1547, IPC standards) Pay Transparency: To support pay transparency, Vantor includes salary ranges in all U.S. job postings. Starting pay for this role will fall within the listed range and will be based on factors such as experience, qualifications, skills, location, and market conditions. Candidates who meet the minimum requirements for the role should not expect to receive compensation at the top of the range. The listed range reflects the expected pay for this position, and final offers will be determined based on each candidate's experience, expertise, and alignment with the role. The base pay for this position within Colorado is: $107,000.00 - $143,000.00 - $157,300.00 annually. For all other states, we use geographic cost of labor as an input to develop market-driven ranges for our roles, and as such, each location where we hire may have a different range. Benefits: Vantor offers a competitive total rewards package that goes beyond the standard, including a robust 401(k) with company match, mental health resources, and unique perks like student loan repayment assistance, adoption reimbursement and pet insurance to support all aspects of your life. You can find more information on our benefits at: The application window is three days from the date the job is posted and will remain posted until a qualified candidate has been identified for hire. If the job is reposted regardless of reason, it will remain posted three days from the date the job is reposted and will remain reposted until a qualified candidate has been identified for hire. The date of posting can be found on Vantor's Career page at the top of each job posting. To apply, submit your application via Vantor's Career page. EEO Policy: Vantor is an equal opportunity employer committed to an inclusive workplace. We believe in fostering an environment where all team members feel respected, valued, and encouraged to share their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability, protected veteran status, age, or any other characteristic protected by law.

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