MANTECH seeks a motivated, career and customer-oriented Information Technology/Assurance Specialist - I to join our team in Vandenberg Space Force Base, Lompoc, CA. The Information Technology/Assurance Specialist - I will leverage their strong technical background and knowledge to support Special Access Programs (SAPs) supporting SSC and AFSPC Operational Units, to include providing "day-to-day" support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned. Review, prepare, update, and perform self-inspections on AIS accreditation packages. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Identify AIS vulnerabilities, implement countermeasures, and ensure nodes are operated, maintained, and disposed of in accordance with security policies. Perform VTC System Administration, account creations/changes/deletions, and provide help desk, troubleshooting, and client support. Manage hardware/software system configurations, media control, accountability, and COMSEC accounts and equipment. Experience inventorying complex networks and handling hardware/software system configurations, upgrades, modifications, and applicable Windows professional certifications. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree. 2+ years total related experience, including a minimum of 2 years of relevant SCI or SAP experience). Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 (e.g., Security+ CE, CySA+, CCNA-Security) within 6 months of hire. Preferred Qualifications: Thorough knowledge of Microsoft Windows Server/OS administration, associated hardware, and working knowledge of LAN/WAN technologies and data backup systems. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, Joint DODIIS/Cryptologic SCI Information Systems Security Standards, and PL1-PL4 cross domain solutions. Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program Information. Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50% of the time in closed-area offices. Needs to occasionally move about inside and out of the office to access files, cabinets, safes, and may remove or install computer-related equipment lifting up to 50 lbs.
08/07/2026
Full time
MANTECH seeks a motivated, career and customer-oriented Information Technology/Assurance Specialist - I to join our team in Vandenberg Space Force Base, Lompoc, CA. The Information Technology/Assurance Specialist - I will leverage their strong technical background and knowledge to support Special Access Programs (SAPs) supporting SSC and AFSPC Operational Units, to include providing "day-to-day" support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Responsibilities include but are not limited to: Establish complex operational software configuration controls and system interfaces for computer system(s) assigned. Review, prepare, update, and perform self-inspections on AIS accreditation packages. Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required. Analyze and troubleshoot system anomalies to ensure optimum equipment performance. Identify AIS vulnerabilities, implement countermeasures, and ensure nodes are operated, maintained, and disposed of in accordance with security policies. Perform VTC System Administration, account creations/changes/deletions, and provide help desk, troubleshooting, and client support. Manage hardware/software system configurations, media control, accountability, and COMSEC accounts and equipment. Experience inventorying complex networks and handling hardware/software system configurations, upgrades, modifications, and applicable Windows professional certifications. Minimum Qualifications: Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree. 2+ years total related experience, including a minimum of 2 years of relevant SCI or SAP experience). Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 (e.g., Security+ CE, CySA+, CCNA-Security) within 6 months of hire. Preferred Qualifications: Thorough knowledge of Microsoft Windows Server/OS administration, associated hardware, and working knowledge of LAN/WAN technologies and data backup systems. Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, Joint DODIIS/Cryptologic SCI Information Systems Security Standards, and PL1-PL4 cross domain solutions. Clearance Requirements: Current Top-Secret Clearance with SCI Eligibility. Eligibility for access to Special Access Program Information. Willingness to submit to a polygraph. Physical Requirements: Must be able to remain in a stationary position 50% of the time in closed-area offices. Needs to occasionally move about inside and out of the office to access files, cabinets, safes, and may remove or install computer-related equipment lifting up to 50 lbs.
Chesapeake Containment
Winston Salem, North Carolina
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PI9e31b9d4d1fd-8110
08/07/2026
Full time
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PI9e31b9d4d1fd-8110
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PIc953324bb9ff-6439
08/07/2026
Full time
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PIc953324bb9ff-6439
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PI81aa-6437
08/07/2026
Full time
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PI81aa-6437
Chesapeake Containment
Statesville, North Carolina
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PI9b6e41605c06-8111
08/07/2026
Full time
Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues. Responsibilities for Help Desk Technician Respond to user inquiries by phone, email, chat, or in person Troubleshoot common hardware and software problems Maintain hardware inventory and ensure documentation is up-to-date Reset passwords and maintain user accounts (as applicable) Research solutions to complex issues and escalate unresolved issues to senior technicians Document procedures and solutions using internal systems Provide clear and concise instructions to guide users through problem-solving steps Maintain a positive and professional demeanor at all times Qualifications for Help Desk Technician Fluent in both English and Spanish is a plus Excellent communication and interpersonal skills Strong customer service skills with a focus on user satisfaction Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) A working knowledge of computer hardware and software is a plus Ability to work independently and as part of a team Willingness and ability to obtain CompTIA A+ Certification within a year Ability to learn quickly and adapt to new technologies Benefits for Help Desk Technician Competitive salary and benefits package Opportunity to learn and grow in a fast-paced environment Gain valuable experience in the IT field Be part of a supportive and collaborative team Health, dental and vision insurance available 401k with employer match Paid Time Off We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply! Please submit your resume and cover letter to . PI9b6e41605c06-8111
Join Year Up as part of our Desktop Support Job Training Program, designed to bridge the opportunity gap for young adults. This empowering initiative combines targeted education in information technology with hands-on internship experience at leading companies. Participants will gain valuable real-world exposure to the technical support and IT fields, developing key skills in software, hardware, and customer support. Our program not only equips you with technical know-how but also nurtures critical soft skills, tailored to help you launch a successful career in technology.
08/05/2026
Full time
Join Year Up as part of our Desktop Support Job Training Program, designed to bridge the opportunity gap for young adults. This empowering initiative combines targeted education in information technology with hands-on internship experience at leading companies. Participants will gain valuable real-world exposure to the technical support and IT fields, developing key skills in software, hardware, and customer support. Our program not only equips you with technical know-how but also nurtures critical soft skills, tailored to help you launch a successful career in technology.
National Radio Astronomy Observatory
Albuquerque, New Mexico
The National Radio Astronomy Observatory seeks a Helpdesk Technician to support our Scientific Research & Development environment within the IT & Technical Support team. In this collaborative, mission-driven role, you will deliver front-line support for scientists, engineers, and staff, troubleshooting hardware, software, and network issues while maintaining high service standards. You'll help onboard users, manage accounts, and support specialized research tools and remote collaboration. Join a diverse, academically oriented culture that values curiosity, precision, and continuous learning, with access to cutting-edge technology and strong professional development opportunities.
08/02/2026
Full time
The National Radio Astronomy Observatory seeks a Helpdesk Technician to support our Scientific Research & Development environment within the IT & Technical Support team. In this collaborative, mission-driven role, you will deliver front-line support for scientists, engineers, and staff, troubleshooting hardware, software, and network issues while maintaining high service standards. You'll help onboard users, manage accounts, and support specialized research tools and remote collaboration. Join a diverse, academically oriented culture that values curiosity, precision, and continuous learning, with access to cutting-edge technology and strong professional development opportunities.
Chesapeake Containment
Statesville, North Carolina
Chesapeake Containment seeks a Help Desk Technician to support our IT & Technical Support team in Albany, NY. In this role, you'll provide front-line assistance for hardware, software, and network issues, ensuring fast, friendly, and accurate resolution for end users. Using our ticketing system, you'll diagnose problems, escalate when needed, and document solutions. You'll also assist with device setup, user onboarding, and basic account administration. We offer comprehensive training, clear growth paths into advanced IT roles, and a collaborative culture focused on learning and inclusion.
08/01/2026
Full time
Chesapeake Containment seeks a Help Desk Technician to support our IT & Technical Support team in Albany, NY. In this role, you'll provide front-line assistance for hardware, software, and network issues, ensuring fast, friendly, and accurate resolution for end users. Using our ticketing system, you'll diagnose problems, escalate when needed, and document solutions. You'll also assist with device setup, user onboarding, and basic account administration. We offer comprehensive training, clear growth paths into advanced IT roles, and a collaborative culture focused on learning and inclusion.
Chesapeake Containment seeks a Help Desk Technician to support our IT & Technical Support team in Albany, NY. In this role, you'll provide front-line assistance for hardware, software, and network issues, ensuring fast, friendly, and accurate resolution for end users. Using our ticketing system, you'll diagnose problems, escalate when needed, and document solutions. You'll also assist with device setup, user onboarding, and basic account administration. We offer comprehensive training, clear growth paths into advanced IT roles, and a collaborative culture focused on learning and inclusion.
08/01/2026
Full time
Chesapeake Containment seeks a Help Desk Technician to support our IT & Technical Support team in Albany, NY. In this role, you'll provide front-line assistance for hardware, software, and network issues, ensuring fast, friendly, and accurate resolution for end users. Using our ticketing system, you'll diagnose problems, escalate when needed, and document solutions. You'll also assist with device setup, user onboarding, and basic account administration. We offer comprehensive training, clear growth paths into advanced IT roles, and a collaborative culture focused on learning and inclusion.
Chesapeake Containment
Winston Salem, North Carolina
Chesapeake Containment seeks a Help Desk Technician to support our IT & Technical Support team in Albany, NY. In this role, you'll provide front-line assistance for hardware, software, and network issues, ensuring fast, friendly, and accurate resolution for end users. Using our ticketing system, you'll diagnose problems, escalate when needed, and document solutions. You'll also assist with device setup, user onboarding, and basic account administration. We offer comprehensive training, clear growth paths into advanced IT roles, and a collaborative culture focused on learning and inclusion.
08/01/2026
Full time
Chesapeake Containment seeks a Help Desk Technician to support our IT & Technical Support team in Albany, NY. In this role, you'll provide front-line assistance for hardware, software, and network issues, ensuring fast, friendly, and accurate resolution for end users. Using our ticketing system, you'll diagnose problems, escalate when needed, and document solutions. You'll also assist with device setup, user onboarding, and basic account administration. We offer comprehensive training, clear growth paths into advanced IT roles, and a collaborative culture focused on learning and inclusion.
Chesapeake Containment seeks a Help Desk Technician to support our IT & Technical Support team in Albany, NY. In this role, you'll provide front-line assistance for hardware, software, and network issues, ensuring fast, friendly, and accurate resolution for end users. Using our ticketing system, you'll diagnose problems, escalate when needed, and document solutions. You'll also assist with device setup, user onboarding, and basic account administration. We offer comprehensive training, clear growth paths into advanced IT roles, and a collaborative culture focused on learning and inclusion.
08/01/2026
Full time
Chesapeake Containment seeks a Help Desk Technician to support our IT & Technical Support team in Albany, NY. In this role, you'll provide front-line assistance for hardware, software, and network issues, ensuring fast, friendly, and accurate resolution for end users. Using our ticketing system, you'll diagnose problems, escalate when needed, and document solutions. You'll also assist with device setup, user onboarding, and basic account administration. We offer comprehensive training, clear growth paths into advanced IT roles, and a collaborative culture focused on learning and inclusion.
