Job Description
The National Radio Astronomy Observatory seeks a Helpdesk Technician to support our Scientific Research & Development environment within the IT & Technical Support team. In this collaborative, mission-driven role, you will deliver front-line support for scientists, engineers, and staff, troubleshooting hardware, software, and network issues while maintaining high service standards. You'll help onboard users, manage accounts, and support specialized research tools and remote collaboration. Join a diverse, academically oriented culture that values curiosity, precision, and continuous learning, with access to cutting-edge technology and strong professional development opportunities.