13 jobs found

Job Description Job Description JOB TITLE: Data Performance Manager DIVISION: Adult & Youth Services DEPARTMENT: Data Management LOCATION: 9301 Michigan Avenue (Southwest) REPORTS TO: Sr. Assistant Vice President - Adult Services & Regional Director FLSA STATUS: Exempt/Salaried CLASSIFICATION: Full-Time Regular APPROVED DATE : 2/17/2023 JOB SUMMARY: Develops and administers a performance data tracking system designed to review and monitor the contractual compliance and obligations of SER/SERCO Detroit contracts/services. Analyzes performance outcomes by comparing actual to planned goals, evaluating service delivery process and related documentation to identify gaps in services, and quality controls on system errors and omissions. ESSENTIAL DUTIES & RESPONSIBILITIES: Adheres to the SER mission. Implements and manages a system-wide database for Detroit operations with expansion capabilities to include corporate wide contract performance. Assists with systems migration and integration of data into SER systems. Acts as the liaison between SER third-party contractors and funding sources. Ensures that internal reporting and database mechanisms are continually evaluated to meet the specific funding source and/or performance metrics. Develops organizational performance indicators, scorecards, and dashboards related to service quality and performance; and works with relevant staff to identify methods to collect and analyze such indicators. Generates performance data reports based on the organization's needs. Works with data teams to implement and improve techniques for quality data collection to ensure adequacy, accuracy, and data integrity. Develops guidelines that promote uniform processes for data entry, collection, evaluation, and system changes. Works with IT for software, hardware, and data storage system upgrades and to troubleshoot system malfunctions or deficiencies. Prepares communication for review and dissemination to executive management, directors, and program managers to report program activities, status, and outcomes. Audits system to assure accurate and consistent data in accordance with funding guidelines (repetitive). Provides staff with ongoing technical support and assistance to ensure that the database is efficient and provides accurate representations. Coordinates training when deemed necessary. Contributes to the team effort by performing other duties as assigned. SUPERVISORY RESPONSIBILITIES: YES JOB QUALIFICATIONS: Bachelor's degree and a minimum of 4 years' experience in data management/management information systems (MIS). Analytical ability to identify and resolve data/system errors and upgrades. Interpersonal skills to facilitate effective communication with staff and partner agencies in non-technical terms. Ability to sit for long periods at a computer terminal. Mental ability to handle pressures related to meeting deadlines and performing repetitive tasks requiring concentration and attention to detail. Computer skills in Microsoft Word are necessary to effectively maintain a database and generate reports. Valid Michigan driver's license. Must be willing to work a flexible schedule and have reliable means of transportation to travel to various locations outside of the office. PHYSICAL ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. - The noise level in the work environment is at times, moderately loud with little discomfort due to noise, dirt, dust, and the like. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Equal Opportunity Employer This job description is intended to describe the general nature and level of work being performed by a person assigned to this job. It is not to be construed as an exhaustive list of all job duties and responsibilities that may be performed by a person so classified. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Job Description Job Description Summary The Data Center Operations (DCO) role is to provide support for over 3,000 end-users at the Brooklyn Hospital center including remote site. The Data Center Operations is primarily responsible for backend related functions (e.g. network and servers) serving as the point of contact for the Service Desk Analyst (SDA) team, Telecommunication Voice (TELV) team, and other various IT related teams in backend related issues and escalation. While primarily working on backend system, the DCO roles support the SDA and TELV teams during IT projects that other ongoing problems. Reports & Manager: Sr. Manager, Datacenter and Network Operations Primary Responsibilities • Incident ownership from start to the resolution of issues assigned to the Data Center Operations queue following the hospitals Service Level Agreements (SLA) and ITIL procedures established, including, but not limited to working on the issues end to end, documenting the issue fully from the initial troubleshooting steps to the final resolution, creating and/or modifying knowledge base articles that will speed up resolution for future incidents, working with 3rd parties/vendor support to solve issues, and follow all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Server administration tasks to include, but not limited to, troubleshooting server issues, permission issues, application issues, database issues, building, testing, modifying, decommissioning, scoping, and working with 3rd party vendors with servers located on The Brooklyn Hospital Data Center. As the escalation point the DCO will own the case until a resolution is found including document the issue for future issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Network administration tasks include, but not limited to, load balancers, switch operations, router operations, servers operations (e.g. Cisco UCS Operations and other types of servers) using only authorized tools and applications/services to solve network related issues, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Participate in The Brooklyn Hospital Center Information department related projects in addition to other duties that they may be assigned in accordance with The Brooklyn Hospital Information department guidelines alone and/or as part of a team, and following all other additional procedures authorized by the Brooklyn Hospital Information Technology department. • Supporting the Service Desk Analyst Team, Telecommunications Voice Team, and other IT-based teams for backend related issues from their own Incident queue that gets escalated from normal standard operating procedures. Minimum Job Requirements • Ability to work independently and/or as a team. • Demonstrates the ability to troubleshoot using ITIL methodology and also out-of-the-box thinking. • Advanced knowledge of the operating systems of Windows 10, Windows 11, Apple iPhone, Apple iPad, and/or Mac OSX. • Advanced Knowledge of Windows Server 2012/2016/2019 with a focus on Windows Active Directory, Ubuntu Linux OS (nice to have). • Working knowledge of Cisco Networking Equipment, including, but not limited to Cisco Catalyst and Nexus switches, Cisco software solutions of Cisco Prime, Cisco Stealth watch, Cisco ISE, and/or Cisco AMP or equivalent software. • Ability to understand VMware related products and/or Citrix related produces and/or Microsoft related productions that are both end user based and server-based solutions or hardware. • Ability to learn new systems independently and/or part of training sessions and/or part of knowledge base articles provided by the Brooklyn Hospital Information Technology Department. • ServiceNow platform or equivalent ITIL ticketing system use. • Remote Support Tools including by not limited to Bomgar, WebEx, and other equivalent tools that are authorized by the Brooklyn Hospital Information Technology department. • Understanding of Cisco IP VoIP systems or equivalent IP VoIP based systems • Basic creation knowledge of PowerShell and batch file scripting • Excellent writing and oral skills in English. • Ability to demonstrate, Adheres to, and promotes The Brooklyn Hospital Center's Service Excellence Standards • Exerting up to 100lbs of force semi-occasionally, and/or in excess of 50lbs frequently, and/or in excess of 20lbs of force constantly to move objects with reasonable accommodations. • Valid driver's license in order to travel to potential remote locations as part of the Brooklyn Hospital network or the ability to travel using public transit system • To be ability to work a standard shift, weekend, night time work, and/or irregular hour shifts for projects and other functions that might not happen during normal business hours. • Expected to respond to network and server related incidents at night time on a rotating schedule with other members as the escalations point of contact. Education • Bachelor's degree in an IT-related field or higher degree, and/or • Combination of relevant work experience (see below) and Certifications (see below) Work Experience • Minimum of five (5) years of relevant/equivalent work experience Certifications • CCNA or higher, either valid or within 2 years of it being expired, and/or • VMware/Citrix (Server or End User Management track), either valid or wishing 3 years of it being expired Special Notes • Ability to pass a compressive employment verification, background investigation, and medical tests, as designed by the Brooklyn Hospital Human Resources department prior to starting. • The offer letter is given to prospective employees, and then once the or above checks out with Human resources, employees are expected to start right away. Potential Exposers • Exposure to Hazardous Materials such as - wastes, dusts, gases, fumes, cold environments. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience. Company Description The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.

Title Systems Administrator Department Information Technology (IT) Reports to Information Technology Manager SEE YOUR CAREER THROUGH A NEW LENS WITH RPO! RPO is a global leader in precision optics, optical components, and optical assemblies. We specialize in a full spectrum of products & services including - Design and Engineering, Systems Integration, Lens Assembly, Visible and Infrared Components, Glass and Plastic Molded Aspheres, and Thin Film Coating. As one of the fastest growing companies in Rochester, RPO offers exciting career paths and work on market-leading programs. See below one of many career opportunities to join the RPO team! Position Overview Rochester Precision Optics LLC. (RPO) is seeking an experienced Systems Administrator to support the day-to-day operation, stability, and continuous improvement of our enterprise infrastructure supporting approximately 300 users across both corporate and manufacturing operations. Our environment relies on someone who can confidently administer Windows Server, Active Directory, virtualization, and Microsoft 365 while also supporting the network infrastructure that connects it all. The ideal candidate has a strong systems administration foundation with hands-on experience supporting enterprise networking, including switches, firewalls, VLANs, VPNs, and wireless technologies. Working closely with the IT Manager, you'll play a key role in maintaining a secure, reliable, and high-performing IT environment while contributing to infrastructure modernization, cybersecurity initiatives, and strategic technology projects. This is an opportunity for someone who enjoys solving complex infrastructure challenges, takes ownership of their work, and wants to make a measurable impact across the organization. Key Responsibilities: Systems Administration & Infrastructure Management Administer and maintain Windows Server environments, Active Directory, Group Policy, DNS, DHCP, and core Microsoft infrastructure services. Support VMware or Hyper-V virtualization environments, server resources, storage systems, and enterprise backup solutions. Perform system maintenance including patching, upgrades, configuration changes, and troubleshooting. Support Microsoft 365 services including Exchange Online, Teams, and Entra ID. Maintain infrastructure documentation, system standards, and technical procedures. Network Infrastructure Support Support enterprise network infrastructure including switches, firewalls, VPNs, and wireless networks. Troubleshoot VLANs, routing, subnetting, network connectivity, and security controls. Assist with network upgrades, infrastructure expansion projects, and technology improvements. Support network-connected systems including VoIP, security systems, and other enterprise technologies. Security & Operational Support Assist with infrastructure security initiatives, including system hardening, vulnerability remediation, and cybersecurity best practices. Assist with compliance initiatives related to NIST 800-171 and CMMC 2.0. Serve as a Tier II/Tier III escalation resource for complex systems and infrastructure issues. Partner with the IT Manager on infrastructure projects, technology improvements, and long-term planning. Knowledge, Skills, and Abilities: Bachelor's degree in information technology, Computer Science, or a related field preferred, or equivalent combination of education and hands-on experience. 4+ years of experience supporting enterprise IT infrastructure in a Systems Administrator, Infrastructure Administrator, Network Administrator, or similar role. Strong experience administering Windows Server environments, Active Directory, Group Policy, DNS, and DHCP. Experience supporting Microsoft 365 environments, including Exchange Online, Teams, and Entra ID. Experience supporting virtualization platforms such as VMware or Hyper-V. Experience administering and troubleshooting enterprise network infrastructure, including switches, VLANs, firewalls, VPNs, and wireless technologies. Experience supporting enterprise backup solutions, such as Veeam, and disaster recovery. Familiarity with endpoint management, software deployment, and security tools. Strong troubleshooting and problem-solving skills with the ability to independently diagnose and resolve complex technical issues. Ability to effectively communicate technical information and collaborate with both technical and non-technical teams. Preferred Qualifications Experience with cybersecurity frameworks or compliance requirements such as NIST 800-171 or CMMC. Experience with Microsoft Intune, Endpoint Central, or similar endpoint management platforms. PowerShell scripting or automation experience. Experience supporting ERP systems, SQL Server environments, or other business-critical applications. Industry certifications such as Network+, Security+, Microsoft, VMware, or Cisco certifications are a plus! Additional Requirements: Pursuant to ITAR, EAR, and other export compliance laws and regulations, applicants for this position must be U.S. Persons as defined by U.S. law, i.e., U.S. citizens, lawful permanent residents ("Green Card" holders), persons granted refugee status or asylum status in the United States, or temporary residents granted amnesty. Compensation & Benefits: Competitive compensation package linked to your experience and performance. 401(k) with company match and Tuition Reimbursement opportunities. Health, dental, vision, HSA, & life insurance. Paid time off including vacation, sick time, and 11 paid company holidays Work Requirements & Physical Demands: This is an on-site, hands-on IT role supporting both corporate office and manufacturing operations. The Systems Administrator will work in a collaborative environment where technology directly supports critical business and production processes. The role requires regular interaction with computer systems, servers, network equipment, and end-user technology across the organization. Occasional movement throughout the facility may be required to support infrastructure, troubleshoot equipment, and assist with technology deployments. Physical requirements may include: Ability to sit, stand, and work at a computer for extended periods. Ability to walk throughout office and manufacturing areas. Ability to lift, carry, and install IT equipment such as computers, monitors, networking equipment, and related hardware (typically up to 50 lbs.). Ability to work in both office and manufacturing environments while following applicable safety requirements. Occasional after-hours support may be required for scheduled maintenance, upgrades, or critical infrastructure issues. Disclaimer: This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Rochester Precision Optics is committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA/Race/Gender/Disability/Veteran In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States, and to complete This is a full-time, on-site position based at our West Henrietta, NY facility. The standard work schedule is Monday through Friday, 7:00 AM to 3:30 PM. Participation in an occasional rotating on-call schedule is required to provide after-hours support for critical infrastructure issues, planned maintenance, and emergency response as needed. Compensation details: 0 Yearly Salary PIbc2cfe6-

Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Specialist provides front-line technical support across JPMS corporate offices, remote and hybrid users, and the Santa Clarita distribution center. The role supports Windows and macOS computers, mobile devices, Microsoft 365, conference-room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently install, relocate, and support technology equipment. IT Support Specialist will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. This position requires independent work, sharing information and assisting others with various projects. This role will work onsite at both our Santa Monica and Santa Clarita locations. What You will Do: Provide Tier 1/Tier 2 support for all IT tickets submitted, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Provide professional, high-touch technical support to executives, department leaders, and other users requiring time-sensitive assistance Set up, test, and troubleshoot conference-room A/V (displays, cameras, microphones, and conferencing devices) and support both Microsoft Teams and Zoom meetings Support Windows and macOS computers, mobile devices, MDM enrollment, and remote/hybrid users Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal; maintain site spares and loaner equipment Coordinate warranty repairs, vendor visits, replacement equipment, and local IT inventory Provide scheduled and as-needed IT support at the Santa Clarita distribution center for warehouse users, shipping and packing workstations, Zebra handheld devices, thermal-label printers, time clocks, and other operational technology Troubleshoot basic warehouse RF/Wi-Fi, device-connectivity, printing, and peripheral issues, escalating infrastructure or business-application problems as appropriate Support and troubleshoot desk phones and the VoIP phone system Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Assist with office moves, workstation installations, cabling, event technology, and deployment of new office equipment Run approved diagnostic or remediation scripts, including basic PowerShell, where documented Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records Support and enforce IT policies; periodically train end-users on hardware and software Travel between Santa Monica, Santa Clarita, and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), macOS, Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi, VPNs, and basic network troubleshooting Fundamental understanding of virtualization and cloud computing Advanced printer / peripheral device troubleshooting Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and travel requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 4+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Mosyle, Intune, or comparable RMM/MDM/EDR tools Apple device management experience (Apple Business Manager / Mosyle) Experience supporting warehouse or distribution-center technology (Zebra devices, thermal-label printers) Education: Bachelor's degree in related field or technical trade school certification highly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Transport, install, and relocate technology equipment between work areas and provide hands-on support in both corporate office and Santa Clarita distribution-center environments Travel between Santa Monica, Santa Clarita, and other designated JPMS locations as scheduled Competitive Compensation: The expected base hourly range for this position is $40.87 to $45.67. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 40.87 - $ 45.67 Compensation details: 40.87-45.67 Hourly Wage PI3d08daa19c7a-7684

Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Generalist is the primary on-site IT resource for the JPMS Distribution Center in Wilmer, TX (DFW area), providing front-line technical support to end users across both office and warehouse floor operations. This role supports hardware, software, and peripherals as well as warehouse-specific technology, including Zebra handheld barcode scanners, label and thermal printers, packing/shipping workstations, and the warehouse RF/Wi-Fi environment. The IT Support Generalist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. As the primary on-site IT presence at the site, the IT Support Generalist independently diagnoses and resolves common Tier 1 and Tier 2 issues, gathers relevant diagnostic information, and escalates higher-impact or specialized issues to corporate IT or vendors while maintaining ownership through resolution. This position provides smart-hands support for on-site network and server room equipment, performs root cause analysis, develops checklists for typical problems, and recommends procedures and controls for problem prevention. Support coverage aligns with distribution-center operating hours and may include adjusted start times, overtime, or weekend work when scheduled. This role works onsite at our Wilmer, TX location. What You will Do: Serve as the primary on-site IT support resource for the Wilmer, TX distribution center, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Independently diagnose and resolve common Tier 1 and Tier 2 issues, gather relevant diagnostic information, and escalate higher-impact or specialized issues to corporate IT or vendors while maintaining ownership through resolution Configure, maintain, and repair warehouse technology, including Zebra handheld barcode scanners, mobile computers, thermal-label printers, and packing/shipping station hardware Provide front-line support for warehouse management, shipping, packing, scanning, and label-printing workflows (e.g., WMS and shipping applications), escalating business-system issues while owning communication through resolution Troubleshoot warehouse RF/Wi-Fi issues, identifying coverage versus device problems, in coordination with corporate IT and vendors Coordinate warranty service, vendor repair, and RMA replacement of Zebra handheld devices, thermal printers, workstations, and other site technology; maintain accurate repair and spare-equipment records Maintain an inventory of site technology, spare equipment, consumables, and loaner devices to minimize operational downtime Provide smart-hands support for switches, access points, UPS units, circuits, and server-room equipment under direction of corporate IT Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Support endpoint management, patching, encryption, EDR, and device-compliance tooling Provision equipment and accounts for new-hire onboarding; deprovision access and recover equipment at offboarding Support and troubleshoot desk phones and the VoIP phone system, time clocks, conference room A/V, and both Teams and Zoom meetings Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Coordinate and escort network, telecom, printer, security, and other technology vendors performing work at the site Follow all distribution-center safety requirements while working near forklifts, conveyors, loading areas, and other material-handling equipment Provide support during distribution-center operating hours, including adjusted start times, overtime, weekend work, or after-hours escalation when scheduled Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records; run approved diagnostic or remediation scripts, including basic PowerShell, where documented Support and enforce IT policies; periodically train end-users on hardware and software Travel to California and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Required Qualifications: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi/RF, VPNs, and basic network troubleshooting Advanced printer / peripheral device troubleshooting, including thermal label printers Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently as the sole on-site IT resource while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and site-safety requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 3+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Intune, or comparable RMM/MDM/EDR tools Experience supporting Zebra handheld devices and thermal-label printers Warehouse Management System (WMS) and shipping-application support experience Education: Bachelor's degree in related field or technical trade school certification highly preferred Experience: Prior experience in a warehouse, distribution, manufacturing, or logistics environment is preferred but not required We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Office and Warehouse environments Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Regularly walk and stand on concrete warehouse floors and work near forklifts, conveyors, loading areas, and other material-handling equipment while complying with all site safety requirements Competitive Compensation: The expected base hourly range for this position is $33.66 to $36.06. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results click apply for full job details

Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Specialist provides front-line technical support across JPMS corporate offices, remote and hybrid users, and the Santa Clarita distribution center. The role supports Windows and macOS computers, mobile devices, Microsoft 365, conference-room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently install, relocate, and support technology equipment. IT Support Specialist will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. This position requires independent work, sharing information and assisting others with various projects. This role will work onsite at both our Santa Monica and Santa Clarita locations. What You will Do: Provide Tier 1/Tier 2 support for all IT tickets submitted, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Provide professional, high-touch technical support to executives, department leaders, and other users requiring time-sensitive assistance Set up, test, and troubleshoot conference-room A/V (displays, cameras, microphones, and conferencing devices) and support both Microsoft Teams and Zoom meetings Support Windows and macOS computers, mobile devices, MDM enrollment, and remote/hybrid users Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal; maintain site spares and loaner equipment Coordinate warranty repairs, vendor visits, replacement equipment, and local IT inventory Provide scheduled and as-needed IT support at the Santa Clarita distribution center for warehouse users, shipping and packing workstations, Zebra handheld devices, thermal-label printers, time clocks, and other operational technology Troubleshoot basic warehouse RF/Wi-Fi, device-connectivity, printing, and peripheral issues, escalating infrastructure or business-application problems as appropriate Support and troubleshoot desk phones and the VoIP phone system Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Assist with office moves, workstation installations, cabling, event technology, and deployment of new office equipment Run approved diagnostic or remediation scripts, including basic PowerShell, where documented Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records Support and enforce IT policies; periodically train end-users on hardware and software Travel between Santa Monica, Santa Clarita, and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), macOS, Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi, VPNs, and basic network troubleshooting Fundamental understanding of virtualization and cloud computing Advanced printer / peripheral device troubleshooting Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and travel requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 4+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Mosyle, Intune, or comparable RMM/MDM/EDR tools Apple device management experience (Apple Business Manager / Mosyle) Experience supporting warehouse or distribution-center technology (Zebra devices, thermal-label printers) Education: Bachelor's degree in related field or technical trade school certification highly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Transport, install, and relocate technology equipment between work areas and provide hands-on support in both corporate office and Santa Clarita distribution-center environments Travel between Santa Monica, Santa Clarita, and other designated JPMS locations as scheduled Competitive Compensation: The expected base hourly range for this position is $40.87 to $45.67. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 40.87 - $ 45.67 Compensation details: 40.87-45.67 Hourly Wage PI3d08daa19c7a-7684

Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role The IT Support Specialist provides front-line technical support across JPMS corporate offices, remote and hybrid users, and the Santa Clarita distribution center. The role supports Windows and macOS computers, mobile devices, Microsoft 365, conference-room technology, executive users, warehouse devices, and common office and operational peripherals. The IT Support Specialist is responsible for responding to, documenting, and resolving service tickets in a timely manner according to SLA. This position requires regular hands-on work, travel between supported locations, and the ability to independently install, relocate, and support technology equipment. IT Support Specialist will also perform root cause analysis, develop checklists for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. This position requires independent work, sharing information and assisting others with various projects. This role will work onsite at both our Santa Monica and Santa Clarita locations. What You will Do: Provide Tier 1/Tier 2 support for all IT tickets submitted, owning assigned tickets through resolution, including vendor escalation, user communication, documentation, and closure in accordance with SLA Provide professional, high-touch technical support to executives, department leaders, and other users requiring time-sensitive assistance Set up, test, and troubleshoot conference-room A/V (displays, cameras, microphones, and conferencing devices) and support both Microsoft Teams and Zoom meetings Support Windows and macOS computers, mobile devices, MDM enrollment, and remote/hybrid users Perform approved user, group, license, mailbox, and access tasks in Microsoft 365, Microsoft Entra ID, and Active Directory according to documented authorization and least-privilege procedures Complete employee onboarding and offboarding tasks accurately and within established timelines, including account, license, device, application, and access changes Support endpoint management, patching, encryption, EDR, and device-compliance tooling Maintain accurate asset inventory from receiving and deployment through recovery, warranty/RMA, secure wiping, and disposal; maintain site spares and loaner equipment Coordinate warranty repairs, vendor visits, replacement equipment, and local IT inventory Provide scheduled and as-needed IT support at the Santa Clarita distribution center for warehouse users, shipping and packing workstations, Zebra handheld devices, thermal-label printers, time clocks, and other operational technology Troubleshoot basic warehouse RF/Wi-Fi, device-connectivity, printing, and peripheral issues, escalating infrastructure or business-application problems as appropriate Support and troubleshoot desk phones and the VoIP phone system Assist users with MFA enrollment, password resets, and account lockouts Provide initial response to reported phishing, lost devices, suspected account compromise, and other security incidents according to documented procedures Assist with office moves, workstation installations, cabling, event technology, and deployment of new office equipment Run approved diagnostic or remediation scripts, including basic PowerShell, where documented Create and maintain knowledge-base articles, troubleshooting checklists, site documentation, and equipment records Support and enforce IT policies; periodically train end-users on hardware and software Travel between Santa Monica, Santa Clarita, and other designated JPMS locations according to operational requirements Collaborate closely with the broader IT team to ensure consistent, well-coordinated support across the site, sharing knowledge and escalation context so field teams receive seamless assistance regardless of who responds Requirements: Skills: Working knowledge of Windows 11 (and supported legacy Windows environments), macOS, Microsoft 365 applications, computer hardware, printers, peripherals, and common mobile devices Foundational understanding of TCP/IP, DHCP, DNS, Wi-Fi, VPNs, and basic network troubleshooting Fundamental understanding of virtualization and cloud computing Advanced printer / peripheral device troubleshooting Basic hands-on experience with identity and access tasks such as MFA enrollment, password resets, account lockouts, group membership, and software licensing Basic understanding of Active Directory, Microsoft Entra ID, and Exchange (hybrid) Proficient with endpoint protection / endpoint detection and response (EDR) applications Fundamental understanding of system patching and updates Experience using a service-management or ticketing system and documenting troubleshooting steps and resolutions Basic knowledge of Teams and Zoom meeting platforms Ability to prioritize multiple requests, communicate clearly with nontechnical users, and recognize when escalation is appropriate Ability to work independently while following documented procedures, security controls, and change-approval requirements Ability to meet the physical and travel requirements described in this job description, including independently lifting and moving equipment up to 50 lbs. Education: High school diploma or GED required Experience: 4+ years of hands-on end-user IT support experience Preferred Qualifications: Skills: CompTIA A+, Network+, or comparable practical certification Experience with Microsoft Entra ID, Exchange Online, SharePoint, Teams, and OneDrive Familiarity with ServiceDesk Plus or another ITSM platform Ability to use approved PowerShell scripts for routine diagnostics or remediation Experience with NinjaOne, SentinelOne, Mosyle, Intune, or comparable RMM/MDM/EDR tools Apple device management experience (Apple Business Manager / Mosyle) Experience supporting warehouse or distribution-center technology (Zebra devices, thermal-label printers) Education: Bachelor's degree in related field or technical trade school certification highly preferred We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions Independently lift, carry, position, install, and relocate computers, monitors, printers, UPS units, network equipment, boxed hardware, and other technology equipment weighing up to 50 lbs. Perform hands-on installation and troubleshooting work that may require prolonged standing or walking, bending, kneeling, reaching, working beneath desks, and moving equipment between work areas Transport, install, and relocate technology equipment between work areas and provide hands-on support in both corporate office and Santa Clarita distribution-center environments Travel between Santa Monica, Santa Clarita, and other designated JPMS locations as scheduled Competitive Compensation: The expected base hourly range for this position is $40.87 to $45.67. The exact hourly rate is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 40.87 - $ 45.67 Compensation details: 40.87-45.67 Hourly Wage PI3d08daa19c7a-7684

About the job Who we are: Circuit Check is the market-leading provider of automated test systems and test fixtures for complex electronic products for the automotive, military/aerospace, medical, industrial, and computer networking industries. At Circuit Check, we believe that innovation is a must, and that a challenging and robust environment where the work is consistently new and cutting edge is the best way to foster creativity. If you are ready to further your career in a fast-paced, technology driven organization where our test designs impact products that are used by millions of people around the world every day, then we invite you to join us at Circuit Check.Our design staff includes electrical, software, mechanical engineers, and project managers. Our systems are supported by staff throughout the United States, Canada, Mexico, Europe, Malaysia, and China. Primary Objective Lead the strategic development and growth of Circuit Check's most significant customer relationships in the AI/ML data center infrastructure market. Architect and execute multi-year account strategies that drive large-scale program wins, deepen executive-level partnerships, and position the company as the preferred technology partner for hyperscale and enterprise AI customers. This role does not carry a traditional sales quota; compensation includes bonus objectives tied to winning new large customers, capturing major programs, and expanding strategic account revenue. Major Areas of Accountability Strategic Account Leadership Develop and own multi-year strategic account plans for the company's largest AI/ML infrastructure customers, anticipating market shifts and positioning ahead of competitive threats Analyze customer technology roadmaps, capital expenditure patterns, and buying dynamics to identify high-value opportunities across GPU test, thermal management, power delivery, and related segments Serve as the primary executive-level interface with strategic accounts, building trusted advisor relationships with VP and C-suite decision-makers at hyperscale cloud providers, AI chipmakers, and data center operators Take decisive ownership of high-stakes negotiations, complex proposals, and multi-million-dollar program pursuits, differentiating Circuit Check solutions Cross-Functional Program Orchestration Coordinate engineering, product management and operations around customer requirements Partner with Product Line Managers to translate customer insights into product roadmap inputs aligned with AI/ML market direction Drive program management cadence for strategic accounts: pipeline reviews, executive business reviews, win/loss analysis, and quarterly assessments Market Intelligence & Growth Strategy Identify patterns in AI/ML technology adoption, supply chain shifts, and customer investment priorities that create strategic openings for Circuit Check Quantify new market opportunities through analysis of TAM, competitive dynamics, segment profitability, and technology adjacencies; present data-supported recommendations to senior leadership Build and maintain industry relationships across the AI/ML ecosystem, including suppliers, contract manufacturers, analysts, and technology partners worldwide International Business Development Develop and execute customer engagement strategies in key AI/ML hubs, with emphasis on Silicon Valley and Taiwan Navigate international business environments including multi-stakeholder decision processes and cultural dynamics across Asia-Pacific Represent the company at international conferences, trade shows, and executive briefings as an authoritative voice on AI/ML infrastructure Sales Team Collaboration & Mentorship Mentor less experienced sales team members on complex deal strategy, multi-stakeholder navigation, and executive engagement Partner with assigned account team members who maintain day-to-day relationships, providing strategic direction while developing their capabilities Collaborate with Sales Leadership to build playbooks and best practices for pursuing large AI/ML infrastructure programs Education & Experience Bachelor's degree in Engineering (Electrical, Mechanical, or related) required; MBA or advanced technical degree preferred 10+ years of progressive experience in strategic account management, business development, or program leadership in semiconductor, electronic hardware, test & measurement, data center infrastructure, or related technology sectors Track record of winning and managing multi-million-dollar programs with complex, multi-stakeholder customer organizations Strongly preferred: executive-level relationships at hyperscale cloud providers; experience in the AI/ML hardware ecosystem (GPU test/validation, liquid cooling, power distribution, rack-scale integration, or related infrastructure) International business experience preferred, especially in the Taiwan semiconductor ecosystem and/or SE Asian manufacturing Knowledge, Skills & Abilities Strategic & Analytical Thinking Ability to see patterns across complex data, customer behaviors, and market signals - and translate insights into actionable strategies and business cases Rigorous analytical skills: financial models, program economics, pricing structures, and competitive intelligence that inform decision-making Thinks several moves ahead - anticipating customer needs, competitive responses, and market evolution Organizational & Execution Leadership Natural ability to orchestrate multiple moving parts - people, timelines, resources, priorities - across complex programs and matrixed organizations Skilled at configuring cross-functional teams for maximum effectiveness, with the program management discipline to track interdependencies and keep engagements on schedule and budget Presence & Influence Commanding executive presence with confidence to lead negotiations, challenge the status quo, and drive decisions in ambiguous situations Willingness to take charge, confront difficult issues directly, and provide clear direction when the path forward is uncertain Exceptional communication skills - compelling narratives, proposals, and presentations for technical and executive audiences Industry & Technical Acumen Deep understanding of the AI/ML data center ecosystem: GPU architectures, training/inference infrastructure, thermal management, power delivery, rack integration, and test/validation Credible in technical discussions with customer engineering teams while maintaining a business-outcome focus; proficient with CRM platforms (Salesforce preferred) Compensation & Performance Structure This role does not carry a traditional sales quota. Compensation includes a competitive base salary plus bonus objectives tied to: Winning new strategic AI/ML customers and capturing large new programs with existing accounts Growth in strategic account revenue and program pipeline value Program execution milestones and customer satisfaction metrics Location & Travel Requirements Open to remote candidates in the United States, with a preference for candidates in the San Francisco Bay Area, California Travel expected up to 50%, including customer visits throughout the Bay Area, across the US, and periodic international travel to Taiwan and SE Asia Must possess a valid passport and ability to obtain required travel visas Physical Requirements These physical requirements must be performed with or without accommodation: Time split between office/home office, customer sites, and travel Ability to sit for extended periods; bend, reach, stoop, and twist as required Heavy computer use; occasional exposure to manufacturing or lab environments Ability to lift and carry up to 25 lbs This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Pay and Benefits This job description reflects management's assignment of key responsibilities; it does not prescribe or restrict the tasks that may be assigned. Base pay is only one element of an employee's total compensation at Circuit Check. Employees (and their dependents in most plans) are covered by medical, dental, vision, basic life, short- and long-term disability and accidental death and dismemberment insurance. Employees are able to enroll in Circuit Check's 401k plan, in which the Company will match 50% of your contributions up to 6% with a maximum contribution. Paid time off includes vacation and sick time along with paid holidays. A summary of benefits can be provided by request via email to . Circuit Check, Inc. is proud to be an Equal Opportunity Employer. We do not discriminate based on identity, race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state, or local law. Because Circuit Check is a federal contractor, we participate in the E-Verify program in certain locations, as required by law . click apply for full job details

Fetch Staffing Solutions is filling a Systems Architect position for a large nonprofit based in Midtown Atlanta on a 6 month contract to hire arrangement. This is a hybrid position requiring 3-5 days week in our client's midtown office. Pay rate is $50-$65/hr. Apply today for immediate consideration. The Systems Architect will report to the Sr. Director, Enterprise Technology. The Systems Architect will be responsible for the mapping, design, and understanding of the overarching technical framework of the company. This role will be heavily focused on cross-system integration, enduring hardware, software, and data communicate, flow and interact seamlessly. This role will bridge the gap on understanding the end-to-end process and complete picture on the connecting data and systems. This role will serve as the subject matter expert and consultant on how systems should be integrated. This role will oversee the big picture in order to meet business needs while ensuring the stability and scalability of the systems and data pipelines. The person in this role will need to have strong facilitation and negotiations skills to build relationships across the organization in order to drive technology solutions.

Fetch Staffing Solutions is filling a Systems Architect position for a large nonprofit based in Midtown Atlanta on a 6 month contract to hire arrangement. This is a hybrid position requiring 3-5 days week in our client's midtown office. Pay rate is $50-$65/hr. Apply today for immediate consideration. The Systems Architect will report to the Sr. Director, Enterprise Technology. The Systems Architect will be responsible for the mapping, design, and understanding of the overarching technical framework of the company. This role will be heavily focused on cross-system integration, enduring hardware, software, and data communicate, flow and interact seamlessly. This role will bridge the gap on understanding the end-to-end process and complete picture on the connecting data and systems. This role will serve as the subject matter expert and consultant on how systems should be integrated. This role will oversee the big picture in order to meet business needs while ensuring the stability and scalability of the systems and data pipelines. The person in this role will need to have strong facilitation and negotiations skills to build relationships across the organization in order to drive technology solutions.

Position Title: Director of Technology Sales and Sourcing Location: In-person - Chantilly, VirginiaReports To: EVP of ITADEmployment Type: Full-Time, On-site Role About Securis Securis is a fast-growing, mission-driven IT Asset Disposition (ITAD) company built on a foundation of integrity, innovation, and service. Guided by Christian values, we are committed to serving our employees, clients, and partners with the same honesty, accountability, and compassion that Jesus modeled for His people. Our team is close-knit, collaborative, and driven by both high performance and meaningful purpose. As we scale toward our goal of $25 million in revenue by 2030, Securis is investing in building a best-in-class ITAD operation that maximizes asset value and drives growth in the secondary market. With increasing demand for refurbished technology and strong market tailwinds, Securis is positioned for significant expansion. We are seeking high-performing individuals who are ready to win in a competitive market, build strong networks, and drive measurable revenue impact from day one. Our Core Focus and Values: At Securis, our Core Focus is to serve employees, clients, and vendors like Jesus served His People. Our Core Values guide our work, our culture, and our success: Helps First: Put the team first. Fun: Have the right attitude and stay positive. Hungry: Have big goals and want to conquer the world. Humbly Confident: Be humble and also be confident. Work-Life Harmony: Both are important and must be in balance. Coachable: Always learning. Innovative: Question everything. Look for new ways. Benefits: We offer a competitive compensation package, including: Competitive base salary + commissionsHealth, Vision, and Dental Insurance401K 8 Paid Holidays3 Weeks Paid Time Off (PTO) Position Summary The Director of Technology Sales and Sourcing is the executive leader responsible for the entire revenue engine of the ITAD division. Reporting directly to the ITAD EVP, you will sit on the divisional leadership team and own the Asset Acquisitions & Sales function on our Accountability Chart. This role requires a highly strategic visionary who understands the full lifecycle of secondary-market IT hardware. You are the architect of our arbitrage and remarketing engine. You will dictate our sourcing strategy to buy the right equipment, and you will design our omnichannel distribution strategy to sell it through the most profitable avenues. A major focus of this role will be spearheading the strategic expansion of our direct-to-consumer (DTC) digital brand, particularly through a comprehensive evolution of our Shopify platform. You will Lead, Manage, and hold Accountable (LMA) a core team, while actively designing and building out the future organizational structure required to scale the division. What You Will Do: Departmental Leadership Lead, coach, and develop the Asset Acquisition and Sales team, including the Sr. ITAD Buyer, E-commerce Manager/ITAD Support, and ITAD E-commerce Listers.Build a high-performing team by recruiting, hiring, developing, and retaining top talent as the department grows.Establish clear goals, performance expectations, and accountability while fostering a culture of collaboration, continuous improvement, and operational excellence.Evaluate organizational needs and recommend changes to team structure, roles, and responsibilities to support business growth.Develop, document, and continuously improve cross-functional processes that align with ITAD Operations, Technology Support, and other departments to maximize efficiency and scalability.Digital Brand & E-Commerce StrategyLead the growth and evolution of Securis' direct-to-consumer (DTC) e-commerce business, continuously improving the Shopify platform to enhance the customer experience, increase conversions, and drive revenue.Develop and execute strategies to expand Securis' presence across online marketplaces, including Amazon, eBay, Back Market, and emerging sales channels.Optimize product listings, pricing, merchandising, and digital marketing initiatives to maximize sales performance and profitability.Strengthen the Securis digital brand by delivering a consistent, high-quality customer experience that builds trust, encourages repeat business, and supports long-term growth.Evaluate new technologies, platforms, and market opportunities that expand Securis' online reach and competitive position.Pricing & ProfitabilityDevelop pricing strategies and decision frameworks that maximize the value of inbound IT assets across retail, e-commerce, wholesale, and broker channels.Determine the most profitable sales channel for each asset by balancing gross margin, inventory velocity, and market demand.Review and approve high-value purchases and sales to ensure transactions meet profitability objectives.Monitor secondary-market trends and adjust purchasing strategies, pricing, and inventory allocation to remain competitive and maximize returns.Analyze market conditions, product demand, and pricing data to support informed buying and selling decisions.Business DevelopmentDevelop and execute sourcing strategies that drive the acquisition of high-value IT assets aligned with market demand and company objectives.Partner with the Sr. ITAD Buyer to identify high-demand asset categories and implement targeted sourcing initiatives through enterprise clients, brokers, and strategic partners.Build and strengthen relationships with key suppliers, wholesale buyers, brokers, and strategic vendors to expand sourcing opportunities and increase sales.Identify and develop new business opportunities that support long-term revenue growth and expand Securis' market presence.Lead negotiations and oversee high-value purchasing and sales opportunities to maximize profitability and strengthen strategic partnerships. What You'll Bring: Required Qualifications7-10+ years of progressive leadership experience in IT Asset Disposition (ITAD), e-commerce, IT hardware sales, secondary market electronics, or a related industry.Proven success leading and growing e-commerce operations, including direct-to-consumer (DTC) websites and online marketplaces.Strong understanding of IT hardware valuation, secondary markets, wholesale distribution, and multi-channel sales strategies.Demonstrated experience leading, developing, and growing high-performing sales, purchasing, or e-commerce teams.Experience creating and implementing business strategies that drive revenue growth, improve profitability, and increase operational efficiency.Strong financial and analytical skills with the ability to make data-driven decisions regarding purchasing, pricing, inventory, and sales.Excellent communication, negotiation, and relationship-building skills with customers, suppliers, and strategic partners.Preferred QualificationsExperience with Shopify or Shopify Plus.Experience selling through Amazon, eBay, Back Market, or other online marketplaces.Experience working within the Entrepreneurial Operating System (EOS/Traction).Bachelor's degree in Business, Marketing, Supply Chain, Finance, or a related field. Join Us: If you're a strategic leader with a passion for building high-performing teams, growing e-commerce and sales operations, and maximizing the value of IT assets, Securis offers the opportunity to make a lasting impact. Join us as we continue to build a best-in-class ITAD organization. Learn more about our mission and how we serve our clients, employees, and communities at . PI6fedd35d0ee2-6031

WORK AUTHORIZATION: This position is not eligible for employment visa sponsorship now or in the future. As a Systems Engineer I, you are responsible for designing, implementing, and maintaining cloud platform systems that support critical business initiatives. The primary focus of this role is Azure cloud infrastructure, including networking, compute, resource groups, subscriptions, governance, PaaS services, security, Azure Policy, and tagging standards. You will work closely with senior engineers and cross-functional partners, using infrastructure-as-code tools such as Terraform and Bicep to build scalable, secure platforms. This position is a strong individual contributor role with opportunities to lead smaller initiatives or defined components of larger projects. Candidates are expected to be self-motivated, detail-oriented, and comfortable managing multiple priorities with minimal supervision, while demonstrating strong communication and collaboration skills-working independently on defined initiatives and partnering effectively with senior engineers and cross-functional teams to deliver secure, scalable Azure solutions. What You'll Do: Support hybrid cloud and on premises architectures aligned with business and security requirements Design, implement, and support Azure and Entra ID infrastructure at enterprise scale Participate in platform upgrades, lifecycle management, and standardization efforts Contribute to VMware ESXi, Microsoft Windows Server, Active Directory, and system maintenance activities Operations & Reliability: Partner with IT teams to maintain platform stability through monitoring, patching, tuning, and incident response Participate in an on call rotation and contribute to root cause analysis and remediation Standards & Documentation: Follow engineering standards and help improve operational processes Maintain system documentation, diagrams, and runbooks Review environments for security, policy compliance, and operational readiness Projects & Delivery: Act as a technical contributor on multiple initiatives Collaborate with engineers and leaders to deliver solutions on time and within scope Provide estimates, identify risks, and communicate progress effectively Learning & Continuous Improvement: Stay current with relevant infrastructure technologies Apply new knowledge to improve reliability, efficiency, and scalability Qualifications: Bachelor's degree in computer science or a related field, or equivalent professional experience 3+ years of engineering experience supporting Azure solutions in hybrid cloud and on premises Windows Server environments Strong Hands on experience with Microsoft Azure and Entra ID Working knowledge of VMware ESXi and Microsoft Hyper V virtualization platforms is a plus Experience with Active Directory administration is a plus Scripting or automation experience using Terraform or Bicep preferred, PowerShell a plus. Familiarity with platform monitoring, management, and alerting tools Azure or Identity related certifications preferred Strong verbal and written communication skills Self motivated, detail oriented, and able to work independently and collaboratively Compensation Details: $88400 - $110700 per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire Company Car, phone and fuel card are provided for field-based positions Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Birth/Adoption bonding paid time off Adoption cost reimbursement Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Identity theft protection Benefits are provided in compliance with applicable policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.