Job Description
We are seeking an experienced Enterprise Program Manager to lead large-scale, multimillion-dollar Salesforce implementations within the Healthcare & Life Sciences (HLS) industry.
This individual will oversee complex technical programs, manage multiple workstreams, lead cross-functional delivery teams, and partner closely with executive stakeholders to ensure successful program delivery.
This is an urgent opening, and we're looking for someone who can start as soon as possible.
Key Responsibilities
- Lead enterprise-scale Salesforce implementation programs for healthcare, pharmaceutical, and life sciences clients.
- Oversee multiple technical workstreams, including integrations, migrations, and multi-cloud implementations.
- Manage program budgets, timelines, deliverables, dependencies, risks, and executive reporting.
- Serve as the primary point of contact for senior client stakeholders and executive steering committees.
- Lead cross-functional teams of 10+ members, including project managers and technical delivery teams.
- Drive Agile delivery, resource planning, financial forecasting, and program governance.
- Ensure compliance with healthcare industry standards, security requirements, and delivery best practices.
Required Qualifications
- Enterprise program management experience overseeing Salesforce implementations within Healthcare & Life Sciences is required.
- 10+ years of project/program management or PMO experience.
- 3+ years leading large-scale technology implementations within healthcare, pharmaceutical, or life sciences organizations.
- 5+ years of professional consulting experience.
- Experience managing enterprise programs with annual budgets of $2M+.
- Proven experience leading teams of 10+ people, including project managers.
- Strong understanding of Salesforce ecosystems, enterprise integrations, Agile methodologies, and SDLC processes.
- Excellent executive stakeholder management, communication, and problem-solving skills.
Preferred Qualifications
- Experience with Veeva CRM to Vault CRM migrations is highly preferred.
- Experience with Salesforce Health Cloud, Service Cloud, or other Salesforce enterprise solutions.
- Familiarity with MuleSoft, EHR/EMR integrations, HL7, and FHIR standards.
- Experience managing large-scale pharmaceutical CRM transformations.