Provide hardware and software support across workstations, servers, networks, security systems, and business applications. Administer user accounts and access controls, maintain cybersecurity and backup systems, resolve help desk issues, support remote sites, and assist with IT projects and documentation.
Responsibilities
- Provide technical support for computers, mobile devices, printers, Microsoft 365, Autodesk, and other business applications.
- Install, configure, maintain, and troubleshoot Windows workstations, servers, network equipment, and engineering systems.
- Administer Active Directory, Entra ID, Microsoft 365, VMware, user accounts, permissions, MFA, and access controls.
- Maintain endpoint security, patch systems, remediate vulnerabilities, and respond to cybersecurity incidents.
- Maintain and test backup, disaster recovery, and business continuity systems; perform backup and restore operations.
- Manage help desk requests, technical documentation, equipment inventories, onboarding and offboarding, and support for remote sites.
Required Skills
- Windows workstation and server administration
- Microsoft 365 administration
- Active Directory and Microsoft Entra IDVMware administration
- Network, wireless, VPN, and firewall support
- Endpoint security, EDR, antivirus, and Bit
- Locker
- System patching and vulnerability remediation
- Backup, restore, and disaster recovery using Cohesity
- Autodesk, Trimble/Accubid, and Gain
- Seeker Pro support
- Power
- Shell scripting