Job Description
Zachary Piper Solutions is seeking a Deployed Support Specialist to support the USN. This role will provide advanced network and systems technical support throughout the planning, preparation, execution, and post-deployment phases of exercises and contingency operations. The Deployed Support Specialist will analyze operational requirements, evaluate network and systems environments, develop and recommend technical solutions, and independently resolve complex technical issues across deployed environments. This position will work closely with Government personnel, engineering teams, and deployed units to plan, test, implement, and improve network and systems capabilities supporting mission requirements. This is a 100% onsite position in Patuxent River, MD.
Responsibilities
- Analyze network and systems requirements and recommend technical solutions supporting military deployments, exercises, and contingency operations
- Design, configure, implement, and troubleshoot Cisco network infrastructure, including Layer 2 and Layer 3 routing and switching
- Support routers, switches, firewalls, IDS/IPS, DNS, Active Directory, and Exchange environments
- Troubleshoot complex connectivity and infrastructure issues by reviewing configurations, logs, system performance, and network dependencies
- Work with routing protocols including OSPF, EIGRP, and BGP, along with TCP/IP and UDP
- Prepare and maintain technical documentation, including network diagrams, configuration plans, deployment procedures, and requirements
- Coordinate with Government stakeholders, regional network leads, engineering teams, and deployed field personnel
- Support pre-deployment testing, readiness assessments, equipment preparation, implementation, and post-deployment reviews
- Travel to military installations and deployed locations as required
Qualifications
- 4+ years of experience in network engineering, systems administration, infrastructure support, or deployed network operations
- Active Secret security clearance required
- Hands-on Cisco networking experience, including Layer 2 and Layer 3 routing and switching
- Experience with OSPF, EIGRP, BGP, TCP/IP, and UDP
- Knowledge of routers, switches, firewalls, and network security technologies
- Experience supporting Active Directory, DNS, and IDS/IPS
- Strong troubleshooting skills and the ability to independently identify issues and recommend technical solutions
- Experience creating and maintaining technical documentation
- IAT Level II certification, such as CompTIA Security+ CE
- High School Diploma or GED
- Original Equipment Manufacturer (OEM) network support certification, such as Cisco Certified Network Associate (CCNA) preferred
Benefits
- Salary: $55,000-60,000 depending on experience
- Benefits: Medical, Dental, Vision, 401k Plan, Holidays, PTO, sick leave as required by law