Shimadzu Medical Systems, USA
Albuquerque, New Mexico
Job Description Job Description Job Summary Installation Specialist, is responsible for the mechanical installation, configuration, system integration, calibration, and initial operational verification of medical imaging systems across customer sites nationwide. This position specializes in medical imaging equipment installations, including Radiographic (DR), Fluoroscopic, Interventional, and other advanced medical imaging systems within hospitals, surgery centers, and healthcare facilities. Operates supporting installations throughout the United States in collaboration with project management, field service engineer, applications, sales, and construction teams. The ideal candidate possesses strong mechanical, electrical, and electronic installation expertise, attention to details with excellent customer communication skills, and the ability to operate independently in dynamic construction and hospital environments while maintaining high standards of safety, professionalism, and quality. Essential Responsibilities Perform mechanical, electrical, and software installation of medical imaging systems including: Digital Radiographic (DR), Fluoroscopy, Interventional Radiology, Mobile Imaging Systems, & Associated networked imaging components Coordinate onsite installation activities with Hospital personnel, Construction contractors, Electricians, IT/networking teams, Project managers, & Local Field Service Engineers. Interpret installation drawings, site plans, ICRA procedures, wiring diagrams, and technical documentation to ensure proper system placement and configuration. Conduct system assembly, calibration, operational verification, and initial quality checks in accordance with OEM specifications. Verify system readiness including: power requirements, networking, and room preparation prior to installation turn over. Troubleshoot installation-related issues involving hardware, software, networking, and system integration. Complete all installation documentation accurately and on schedule, including Installation checklists, Site readiness forms, Expense reports, Service documentation, & Regulatory and compliance records Maintain strong customer relationships throughout the installation process while ensuring professional communication and customer satisfaction. Support product upgrades, relocations, de-installations, system retrofits and local service as required. Collaborate with engineering, technical support, logistics, and field service teams to ensure successful project completion. Ensure compliance with all company safety policies, radiation safety requirements, OSHA standards, and customer site regulations. Maintain accountability for company tools, test equipment, vehicles, inventory, and installation assets. Travel extensively throughout the United States, including frequent overnight stays and air travel, often on short notice. Required Qualifications Education: Current medical imaging field service, or associate or bachelor's degree preferred in Imaging / Biomedical Equipment Technology programs or equivalent technical imaging experience. Military technical training or equivalent technical imaging experience. Experience: 2-3 years of experience installing and/or servicing medical imaging equipment. OEM medical imaging installation experience is strongly preferred. Preferred someone with experience with: X-ray systems DR systems Fluoroscopy Interventional imaging systems DICOM/network integration Experience working in hospital construction or renovation environments preferred. Skills: Strong mechanical and electrical aptitude. Basic troubleshooting and analytical skills and willingness to learn advanced troubleshooting Ability to read and interpret technical drawings and schematics and installation instructions. Strong understanding of networking fundamentals, DICOM, and Windows-based systems. Excellent organizational and project coordination skills. Ability to work independently with minimal supervision. Strong customer service and communication skills. Proficiency with Microsoft Office Suite and service documentation systems. Ability to manage multiple installation projects and adapt to changing schedules. Basic computer and networking competency in a Hospital IT environment. Work alongside experienced Field Service Engineers to build installation, troubleshooting, and customer site skills. Complete assigned training modules, field mentoring, and hands-on installation learning objectives. Gradually take on more responsibility as technical knowledge, safety awareness, and customer readiness improve. Develop toward future advancement into a full Field Service Engineer or Installation Specialist role based Other Requirements: Ability to travel nationally up to 75-100% of the time. Ability to travel independently via air and ground transportation. Flexible schedule with availability for: Extended travel Weekend work Holiday work Short-notice deployments Valid driver's license and clean driving record. Legal authorization to work in the United States required. Ability to lift up to 75 lbs. unassisted. Climb ladders Bend and kneel Work in construction environments Stand for extended periods Ability to safely work around radiation-producing equipment while following PPE and safety protocols. Internships, Military training, or tech school. Our Culture and Values At Shimadzu, we live by our core behaviors: Act with humility and build trust, Lead with transparency, deliver with focus and drive ownership, Operate with unyielding accountability and integrity Compensation and Benefits: Compensation will be commensurate with experience. Benefits package available. The intent of this job description is to provide a summary of the major duties and responsibilities performed by members of this job. The members may be requested to perform job related tasks other than those specifically presented here.
11/12/2026
Full time
Job Description Job Description Job Summary Installation Specialist, is responsible for the mechanical installation, configuration, system integration, calibration, and initial operational verification of medical imaging systems across customer sites nationwide. This position specializes in medical imaging equipment installations, including Radiographic (DR), Fluoroscopic, Interventional, and other advanced medical imaging systems within hospitals, surgery centers, and healthcare facilities. Operates supporting installations throughout the United States in collaboration with project management, field service engineer, applications, sales, and construction teams. The ideal candidate possesses strong mechanical, electrical, and electronic installation expertise, attention to details with excellent customer communication skills, and the ability to operate independently in dynamic construction and hospital environments while maintaining high standards of safety, professionalism, and quality. Essential Responsibilities Perform mechanical, electrical, and software installation of medical imaging systems including: Digital Radiographic (DR), Fluoroscopy, Interventional Radiology, Mobile Imaging Systems, & Associated networked imaging components Coordinate onsite installation activities with Hospital personnel, Construction contractors, Electricians, IT/networking teams, Project managers, & Local Field Service Engineers. Interpret installation drawings, site plans, ICRA procedures, wiring diagrams, and technical documentation to ensure proper system placement and configuration. Conduct system assembly, calibration, operational verification, and initial quality checks in accordance with OEM specifications. Verify system readiness including: power requirements, networking, and room preparation prior to installation turn over. Troubleshoot installation-related issues involving hardware, software, networking, and system integration. Complete all installation documentation accurately and on schedule, including Installation checklists, Site readiness forms, Expense reports, Service documentation, & Regulatory and compliance records Maintain strong customer relationships throughout the installation process while ensuring professional communication and customer satisfaction. Support product upgrades, relocations, de-installations, system retrofits and local service as required. Collaborate with engineering, technical support, logistics, and field service teams to ensure successful project completion. Ensure compliance with all company safety policies, radiation safety requirements, OSHA standards, and customer site regulations. Maintain accountability for company tools, test equipment, vehicles, inventory, and installation assets. Travel extensively throughout the United States, including frequent overnight stays and air travel, often on short notice. Required Qualifications Education: Current medical imaging field service, or associate or bachelor's degree preferred in Imaging / Biomedical Equipment Technology programs or equivalent technical imaging experience. Military technical training or equivalent technical imaging experience. Experience: 2-3 years of experience installing and/or servicing medical imaging equipment. OEM medical imaging installation experience is strongly preferred. Preferred someone with experience with: X-ray systems DR systems Fluoroscopy Interventional imaging systems DICOM/network integration Experience working in hospital construction or renovation environments preferred. Skills: Strong mechanical and electrical aptitude. Basic troubleshooting and analytical skills and willingness to learn advanced troubleshooting Ability to read and interpret technical drawings and schematics and installation instructions. Strong understanding of networking fundamentals, DICOM, and Windows-based systems. Excellent organizational and project coordination skills. Ability to work independently with minimal supervision. Strong customer service and communication skills. Proficiency with Microsoft Office Suite and service documentation systems. Ability to manage multiple installation projects and adapt to changing schedules. Basic computer and networking competency in a Hospital IT environment. Work alongside experienced Field Service Engineers to build installation, troubleshooting, and customer site skills. Complete assigned training modules, field mentoring, and hands-on installation learning objectives. Gradually take on more responsibility as technical knowledge, safety awareness, and customer readiness improve. Develop toward future advancement into a full Field Service Engineer or Installation Specialist role based Other Requirements: Ability to travel nationally up to 75-100% of the time. Ability to travel independently via air and ground transportation. Flexible schedule with availability for: Extended travel Weekend work Holiday work Short-notice deployments Valid driver's license and clean driving record. Legal authorization to work in the United States required. Ability to lift up to 75 lbs. unassisted. Climb ladders Bend and kneel Work in construction environments Stand for extended periods Ability to safely work around radiation-producing equipment while following PPE and safety protocols. Internships, Military training, or tech school. Our Culture and Values At Shimadzu, we live by our core behaviors: Act with humility and build trust, Lead with transparency, deliver with focus and drive ownership, Operate with unyielding accountability and integrity Compensation and Benefits: Compensation will be commensurate with experience. Benefits package available. The intent of this job description is to provide a summary of the major duties and responsibilities performed by members of this job. The members may be requested to perform job related tasks other than those specifically presented here.
Job Description Job Description The Information Management Specialist is responsible for the development, implementation, administration, and continuous improvement of the organization's Information Management System (IMS). This position is tasked to establish an effective information management framework that ensures organizational information is managed securely, efficiently, and in compliance with applicable legal, regulatory, and business requirements. The support staff will design, implement, and maintain the organization's Information Management Plan (IMP), integrating governance, records management, information security, data quality, compliance, and technology into a comprehensive management system that supports organizational objectives. The Information Management Specialist is responsible for implementing and maintaining the following core components of the Information Management Plan under the guidance of the SSC lead and the Federal sponsor within the Standards and Records work center: Information Management Strategy Develop and maintain the organization's Information Management Plan. Define the scope, objectives, and strategic direction for information management. Ensure the Information Management Plan aligns with organizational goals and operational requirements. Information Governance Establish and maintain an Information Governance Framework. Develop policies, standards, procedures, and governance structures. Define roles, responsibilities, and accountability for information management across the organization. Information Lifecycle Management Design and implement processes governing the creation, storage, access, maintenance, archiving, retention, and disposal of information. Ensure lifecycle management practices comply with legal, regulatory, and operational requirements. Data Classification and Information Architecture Develop and maintain information classification standards. Establish metadata, categorization, and tagging methodologies. Ensure information is organized according to sensitivity, business value, and legal obligations. Information Security and Privacy Collaborate with security and privacy stakeholders to ensure appropriate safeguards protect organizational information. Implement controls that support confidentiality, integrity, availability, and privacy compliance. Support compliance with applicable privacy legislation and organizational security policies. Data Quality Management Develop processes to improve and maintain data accuracy, completeness, consistency, reliability, and timeliness. Monitor data quality metrics and recommend corrective actions where required. Information Systems Management Identify and support the implementation of systems, applications, and technologies that facilitate effective information management. Ensure information systems support governance, security, records management, and operational requirements. Recommend system enhancements and process improvements. Records Management Develop and administer the organization's records management program. Establish retention schedules and disposition procedures. Ensure records are maintained, preserved, and disposed of in accordance with legal and business requirements. Compliance and Regulatory Management Monitor applicable legislation, regulations, standards, and industry best practices. Ensure organizational information management practices remain compliant. Coordinate audits and support compliance reporting activities. Training and Organizational Awareness Develop and deliver education and awareness programs relating to information management. Promote organizational understanding of policies, procedures, and employee responsibilities. Provide guidance and support to business units implementing information management practices. Monitoring, Reporting, and Continuous Improvement Monitor the effectiveness of the Information Management System. Conduct regular reviews and assessments of policies, procedures, and controls. Develop performance measures and recommend improvements to strengthen the Information Management Program. Documentation and Standards Develop and maintain documentation supporting the Information Management System, including standards, procedures, templates, and a comprehensive glossary of information management terminology. MINIMUM QUALIFICATIONS Clearance Required: Have or ability to obtain and maintain U.S. Department of Energy Q-level security clearance Bachelor's degree in Information Science, Library Science, Records Management, Archival Studies, Business Administration, or a related field. 5+ Years related experience in records and information management. Knowledge of records management principles, practices, and technologies. Experience with electronic document management systems. Strong organizational, analytical, and problem-solving skills. Excellent collaboration, influencing and interpersonal skills. Ability to work independently and as part of a growing team in an ambiguous and evolving work environment. PREFFERED QUALIFICATION Active TS/Q Clearance Master's degree in Library and Information Science (MLIS), Information Management, or related field. Certified Records Manager (CRM) or Information Governance Professional (IGP). A strong understanding of information management technologies such as database management systems, content management systems, search engines, and data analytics tools. Prior experience in supporting the assessment and development of government records programs in the areas of national security, homeland security, nuclear/radiological security, or related field. Knowledge of U.S. Department of Energy records guidelines and best practices. LOCATION: This position is full-time on site Buena Vista NM SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. BENEFITS Employer-paid employee Medical, Dental and Vision Care. Low-Cost Family Health Care offered. Federal Holidays and three (3) weeks' vacation 401(k) with Employer Match Cross-training opportunities Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer. Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer.
11/12/2026
Full time
Job Description Job Description The Information Management Specialist is responsible for the development, implementation, administration, and continuous improvement of the organization's Information Management System (IMS). This position is tasked to establish an effective information management framework that ensures organizational information is managed securely, efficiently, and in compliance with applicable legal, regulatory, and business requirements. The support staff will design, implement, and maintain the organization's Information Management Plan (IMP), integrating governance, records management, information security, data quality, compliance, and technology into a comprehensive management system that supports organizational objectives. The Information Management Specialist is responsible for implementing and maintaining the following core components of the Information Management Plan under the guidance of the SSC lead and the Federal sponsor within the Standards and Records work center: Information Management Strategy Develop and maintain the organization's Information Management Plan. Define the scope, objectives, and strategic direction for information management. Ensure the Information Management Plan aligns with organizational goals and operational requirements. Information Governance Establish and maintain an Information Governance Framework. Develop policies, standards, procedures, and governance structures. Define roles, responsibilities, and accountability for information management across the organization. Information Lifecycle Management Design and implement processes governing the creation, storage, access, maintenance, archiving, retention, and disposal of information. Ensure lifecycle management practices comply with legal, regulatory, and operational requirements. Data Classification and Information Architecture Develop and maintain information classification standards. Establish metadata, categorization, and tagging methodologies. Ensure information is organized according to sensitivity, business value, and legal obligations. Information Security and Privacy Collaborate with security and privacy stakeholders to ensure appropriate safeguards protect organizational information. Implement controls that support confidentiality, integrity, availability, and privacy compliance. Support compliance with applicable privacy legislation and organizational security policies. Data Quality Management Develop processes to improve and maintain data accuracy, completeness, consistency, reliability, and timeliness. Monitor data quality metrics and recommend corrective actions where required. Information Systems Management Identify and support the implementation of systems, applications, and technologies that facilitate effective information management. Ensure information systems support governance, security, records management, and operational requirements. Recommend system enhancements and process improvements. Records Management Develop and administer the organization's records management program. Establish retention schedules and disposition procedures. Ensure records are maintained, preserved, and disposed of in accordance with legal and business requirements. Compliance and Regulatory Management Monitor applicable legislation, regulations, standards, and industry best practices. Ensure organizational information management practices remain compliant. Coordinate audits and support compliance reporting activities. Training and Organizational Awareness Develop and deliver education and awareness programs relating to information management. Promote organizational understanding of policies, procedures, and employee responsibilities. Provide guidance and support to business units implementing information management practices. Monitoring, Reporting, and Continuous Improvement Monitor the effectiveness of the Information Management System. Conduct regular reviews and assessments of policies, procedures, and controls. Develop performance measures and recommend improvements to strengthen the Information Management Program. Documentation and Standards Develop and maintain documentation supporting the Information Management System, including standards, procedures, templates, and a comprehensive glossary of information management terminology. MINIMUM QUALIFICATIONS Clearance Required: Have or ability to obtain and maintain U.S. Department of Energy Q-level security clearance Bachelor's degree in Information Science, Library Science, Records Management, Archival Studies, Business Administration, or a related field. 5+ Years related experience in records and information management. Knowledge of records management principles, practices, and technologies. Experience with electronic document management systems. Strong organizational, analytical, and problem-solving skills. Excellent collaboration, influencing and interpersonal skills. Ability to work independently and as part of a growing team in an ambiguous and evolving work environment. PREFFERED QUALIFICATION Active TS/Q Clearance Master's degree in Library and Information Science (MLIS), Information Management, or related field. Certified Records Manager (CRM) or Information Governance Professional (IGP). A strong understanding of information management technologies such as database management systems, content management systems, search engines, and data analytics tools. Prior experience in supporting the assessment and development of government records programs in the areas of national security, homeland security, nuclear/radiological security, or related field. Knowledge of U.S. Department of Energy records guidelines and best practices. LOCATION: This position is full-time on site Buena Vista NM SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. BENEFITS Employer-paid employee Medical, Dental and Vision Care. Low-Cost Family Health Care offered. Federal Holidays and three (3) weeks' vacation 401(k) with Employer Match Cross-training opportunities Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer. Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer.
Job Description Job Description Job Summary Installation Specialist, is responsible for the mechanical installation, configuration, system integration, calibration, and initial operational verification of medical imaging systems across customer sites nationwide. This position specializes in medical imaging equipment installations, including Radiographic (DR), Fluoroscopic, Interventional, and other advanced medical imaging systems within hospitals, surgery centers, and healthcare facilities. Operates supporting installations throughout the United States in collaboration with project management, field service engineer, applications, sales, and construction teams. The ideal candidate possesses strong mechanical, electrical, and electronic installation expertise, attention to details with excellent customer communication skills, and the ability to operate independently in dynamic construction and hospital environments while maintaining high standards of safety, professionalism, and quality. Essential Responsibilities Perform mechanical, electrical, and software installation of medical imaging systems including: Digital Radiographic (DR), Fluoroscopy, Interventional Radiology, Mobile Imaging Systems, & Associated networked imaging components Coordinate onsite installation activities with Hospital personnel, Construction contractors, Electricians, IT/networking teams, Project managers, & Local Field Service Engineers. Interpret installation drawings, site plans, ICRA procedures, wiring diagrams, and technical documentation to ensure proper system placement and configuration. Conduct system assembly, calibration, operational verification, and initial quality checks in accordance with OEM specifications. Verify system readiness including: power requirements, networking, and room preparation prior to installation turn over. Troubleshoot installation-related issues involving hardware, software, networking, and system integration. Complete all installation documentation accurately and on schedule, including Installation checklists, Site readiness forms, Expense reports, Service documentation, & Regulatory and compliance records Maintain strong customer relationships throughout the installation process while ensuring professional communication and customer satisfaction. Support product upgrades, relocations, de-installations, system retrofits and local service as required. Collaborate with engineering, technical support, logistics, and field service teams to ensure successful project completion. Ensure compliance with all company safety policies, radiation safety requirements, OSHA standards, and customer site regulations. Maintain accountability for company tools, test equipment, vehicles, inventory, and installation assets. Travel extensively throughout the United States, including frequent overnight stays and air travel, often on short notice. Required Qualifications Education: Current medical imaging field service, or associate or bachelor's degree preferred in Imaging / Biomedical Equipment Technology programs or equivalent technical imaging experience. Military technical training or equivalent technical imaging experience. Experience: 2-3 years of experience installing and/or servicing medical imaging equipment. OEM medical imaging installation experience is strongly preferred. Preferred someone with experience with: X-ray systems DR systems Fluoroscopy Interventional imaging systems DICOM/network integration Experience working in hospital construction or renovation environments preferred. Skills: Strong mechanical and electrical aptitude. Basic troubleshooting and analytical skills and willingness to learn advanced troubleshooting Ability to read and interpret technical drawings and schematics and installation instructions. Strong understanding of networking fundamentals, DICOM, and Windows-based systems. Excellent organizational and project coordination skills. Ability to work independently with minimal supervision. Strong customer service and communication skills. Proficiency with Microsoft Office Suite and service documentation systems. Ability to manage multiple installation projects and adapt to changing schedules. Basic computer and networking competency in a Hospital IT environment. Work alongside experienced Field Service Engineers to build installation, troubleshooting, and customer site skills. Complete assigned training modules, field mentoring, and hands-on installation learning objectives. Gradually take on more responsibility as technical knowledge, safety awareness, and customer readiness improve. Develop toward future advancement into a full Field Service Engineer or Installation Specialist role based Other Requirements: Ability to travel nationally up to 75-100% of the time. Ability to travel independently via air and ground transportation. Flexible schedule with availability for: Extended travel Weekend work Holiday work Short-notice deployments Valid driver's license and clean driving record. Legal authorization to work in the United States required. Ability to lift up to 75 lbs. unassisted. Climb ladders Bend and kneel Work in construction environments Stand for extended periods Ability to safely work around radiation-producing equipment while following PPE and safety protocols. Internships, Military training, or tech school. Our Culture and Values At Shimadzu, we live by our core behaviors: Act with humility and build trust, Lead with transparency, deliver with focus and drive ownership, Operate with unyielding accountability and integrity Compensation and Benefits: Compensation will be commensurate with experience. Benefits package available. The intent of this job description is to provide a summary of the major duties and responsibilities performed by members of this job. The members may be requested to perform job related tasks other than those specifically presented here.
11/12/2026
Full time
Job Description Job Description Job Summary Installation Specialist, is responsible for the mechanical installation, configuration, system integration, calibration, and initial operational verification of medical imaging systems across customer sites nationwide. This position specializes in medical imaging equipment installations, including Radiographic (DR), Fluoroscopic, Interventional, and other advanced medical imaging systems within hospitals, surgery centers, and healthcare facilities. Operates supporting installations throughout the United States in collaboration with project management, field service engineer, applications, sales, and construction teams. The ideal candidate possesses strong mechanical, electrical, and electronic installation expertise, attention to details with excellent customer communication skills, and the ability to operate independently in dynamic construction and hospital environments while maintaining high standards of safety, professionalism, and quality. Essential Responsibilities Perform mechanical, electrical, and software installation of medical imaging systems including: Digital Radiographic (DR), Fluoroscopy, Interventional Radiology, Mobile Imaging Systems, & Associated networked imaging components Coordinate onsite installation activities with Hospital personnel, Construction contractors, Electricians, IT/networking teams, Project managers, & Local Field Service Engineers. Interpret installation drawings, site plans, ICRA procedures, wiring diagrams, and technical documentation to ensure proper system placement and configuration. Conduct system assembly, calibration, operational verification, and initial quality checks in accordance with OEM specifications. Verify system readiness including: power requirements, networking, and room preparation prior to installation turn over. Troubleshoot installation-related issues involving hardware, software, networking, and system integration. Complete all installation documentation accurately and on schedule, including Installation checklists, Site readiness forms, Expense reports, Service documentation, & Regulatory and compliance records Maintain strong customer relationships throughout the installation process while ensuring professional communication and customer satisfaction. Support product upgrades, relocations, de-installations, system retrofits and local service as required. Collaborate with engineering, technical support, logistics, and field service teams to ensure successful project completion. Ensure compliance with all company safety policies, radiation safety requirements, OSHA standards, and customer site regulations. Maintain accountability for company tools, test equipment, vehicles, inventory, and installation assets. Travel extensively throughout the United States, including frequent overnight stays and air travel, often on short notice. Required Qualifications Education: Current medical imaging field service, or associate or bachelor's degree preferred in Imaging / Biomedical Equipment Technology programs or equivalent technical imaging experience. Military technical training or equivalent technical imaging experience. Experience: 2-3 years of experience installing and/or servicing medical imaging equipment. OEM medical imaging installation experience is strongly preferred. Preferred someone with experience with: X-ray systems DR systems Fluoroscopy Interventional imaging systems DICOM/network integration Experience working in hospital construction or renovation environments preferred. Skills: Strong mechanical and electrical aptitude. Basic troubleshooting and analytical skills and willingness to learn advanced troubleshooting Ability to read and interpret technical drawings and schematics and installation instructions. Strong understanding of networking fundamentals, DICOM, and Windows-based systems. Excellent organizational and project coordination skills. Ability to work independently with minimal supervision. Strong customer service and communication skills. Proficiency with Microsoft Office Suite and service documentation systems. Ability to manage multiple installation projects and adapt to changing schedules. Basic computer and networking competency in a Hospital IT environment. Work alongside experienced Field Service Engineers to build installation, troubleshooting, and customer site skills. Complete assigned training modules, field mentoring, and hands-on installation learning objectives. Gradually take on more responsibility as technical knowledge, safety awareness, and customer readiness improve. Develop toward future advancement into a full Field Service Engineer or Installation Specialist role based Other Requirements: Ability to travel nationally up to 75-100% of the time. Ability to travel independently via air and ground transportation. Flexible schedule with availability for: Extended travel Weekend work Holiday work Short-notice deployments Valid driver's license and clean driving record. Legal authorization to work in the United States required. Ability to lift up to 75 lbs. unassisted. Climb ladders Bend and kneel Work in construction environments Stand for extended periods Ability to safely work around radiation-producing equipment while following PPE and safety protocols. Internships, Military training, or tech school. Our Culture and Values At Shimadzu, we live by our core behaviors: Act with humility and build trust, Lead with transparency, deliver with focus and drive ownership, Operate with unyielding accountability and integrity Compensation and Benefits: Compensation will be commensurate with experience. Benefits package available. The intent of this job description is to provide a summary of the major duties and responsibilities performed by members of this job. The members may be requested to perform job related tasks other than those specifically presented here.
Orthopedic Specialists of Northwest Indiana, LLC
Saint John, Indiana
Job Description Job Description Job Summary The Coding Specialist reviews superbills and the corresponding medical record documentation and assigns appropriate CPT, HCPCS, modifiers, and ICD 10 codes and post charges in order to achieve maximum reimbursement in accordance with OSNI protocols and procedures along with CMS and private payer guidelines. The core responsibilities will include: daily charge posting after assignment of appropriate billing and diagnostic codes, review of first level rejected claims in practice management, use of hospital portals to obtain operative reports and patient demographics, scanning of completed work into SRS . Additional responsibilities include querying physicians and ancillary medical staff when medical record requires clarification, ensuring medical record is amended by provider when appropriate and participating in internal provider coding review sessions. Qualifications: High school diploma or an equivalent combination of education and experience. RHIT, CPC, or CCS is required. Associate degree or higher in coding or health information management, accounting or business administration highly desired. Data entry skills (50-60 keystrokes per minutes) Past work experience of at least one year within a healthcare setting, an insurance company, managed care organization or other financial service setting, performing coding or billing functions is required. Knowledge of insurance and governmental programs, regulations and billing processes (e.g., CMS, Anthem, UHC, etc), managed care contracts and coordination of benefits is required. Thorough working knowledge of medical terminology, anatomy and physiology, medical record coding (ICD-10, CPT, HCPCS), and basic computer skills are required. Excellent communication (verbal and writing) and organizational abilities. Interpersonal skills are necessary in dealing with internal and external customers. Accuracy, attentiveness to detail and time management skills are required. Responsibilities: Knows, understands, incorporates, and demonstrates the OSNI Core Mission, Vision, and Values in behaviors, practices, and decisions. Performs all coding functions, including CPT/HCPCS and ICD 10 code assignment in accordance with state, federal, and payer guidelines: Reviews medical record to ensure appropriate codes are utilized and documentation supports code use Assigns appropriate CPT, HCPCS, ICD-10 codes along with appropriate modifiers to capture service rendered Queries physicians and medical ancillary staff when necessary for clarification. These functions will be in coordination with the Business Office team. Performs accurate charge data entry into practice management system Reports missing data as required Participates in internal provider coding review sessions Reviews and corrects electronic first level claim rejections in practice management Prints and mails paper claims with corresponding records as appropriate Follows applicable coding guidelines and legal requirements to ensure compliance with federal and state regulations Maintains thorough working knowledge of private payer guidelines Remains apprised of changes to coding guidelines and code sets Communicates with physicians and their office staff, Patient Access, Medical Records/Health Information Management, Utilization Review/Case Management, Managed Care, Ancillary and Nursing staff, as required to clarify discrepancies, and obtain demographic and clinical information. May prepare special reports as directed by the Manager to document coding May serve as relief support, if the work schedule or workload demands assistance to departmental personnel. May also be chosen to serve as a resource to train new employees. Cross- training in various functions is expected to assist in the smooth delivery of departmental services. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, as well as OSNI's Standards of Conduct, and other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Other duties as needed and assigned by Billing Manager, Practice Manager, and/or CEO Physical Requirements: Ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.) Fine hand manipulation (keyboarding) Must be able to set and organize own work priorities, and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles. Excellent problem solving skills are essential. Ability to comprehend and retain information that can be applied to work procedures to achieve appropriate service delivery.
11/12/2026
Full time
Job Description Job Description Job Summary The Coding Specialist reviews superbills and the corresponding medical record documentation and assigns appropriate CPT, HCPCS, modifiers, and ICD 10 codes and post charges in order to achieve maximum reimbursement in accordance with OSNI protocols and procedures along with CMS and private payer guidelines. The core responsibilities will include: daily charge posting after assignment of appropriate billing and diagnostic codes, review of first level rejected claims in practice management, use of hospital portals to obtain operative reports and patient demographics, scanning of completed work into SRS . Additional responsibilities include querying physicians and ancillary medical staff when medical record requires clarification, ensuring medical record is amended by provider when appropriate and participating in internal provider coding review sessions. Qualifications: High school diploma or an equivalent combination of education and experience. RHIT, CPC, or CCS is required. Associate degree or higher in coding or health information management, accounting or business administration highly desired. Data entry skills (50-60 keystrokes per minutes) Past work experience of at least one year within a healthcare setting, an insurance company, managed care organization or other financial service setting, performing coding or billing functions is required. Knowledge of insurance and governmental programs, regulations and billing processes (e.g., CMS, Anthem, UHC, etc), managed care contracts and coordination of benefits is required. Thorough working knowledge of medical terminology, anatomy and physiology, medical record coding (ICD-10, CPT, HCPCS), and basic computer skills are required. Excellent communication (verbal and writing) and organizational abilities. Interpersonal skills are necessary in dealing with internal and external customers. Accuracy, attentiveness to detail and time management skills are required. Responsibilities: Knows, understands, incorporates, and demonstrates the OSNI Core Mission, Vision, and Values in behaviors, practices, and decisions. Performs all coding functions, including CPT/HCPCS and ICD 10 code assignment in accordance with state, federal, and payer guidelines: Reviews medical record to ensure appropriate codes are utilized and documentation supports code use Assigns appropriate CPT, HCPCS, ICD-10 codes along with appropriate modifiers to capture service rendered Queries physicians and medical ancillary staff when necessary for clarification. These functions will be in coordination with the Business Office team. Performs accurate charge data entry into practice management system Reports missing data as required Participates in internal provider coding review sessions Reviews and corrects electronic first level claim rejections in practice management Prints and mails paper claims with corresponding records as appropriate Follows applicable coding guidelines and legal requirements to ensure compliance with federal and state regulations Maintains thorough working knowledge of private payer guidelines Remains apprised of changes to coding guidelines and code sets Communicates with physicians and their office staff, Patient Access, Medical Records/Health Information Management, Utilization Review/Case Management, Managed Care, Ancillary and Nursing staff, as required to clarify discrepancies, and obtain demographic and clinical information. May prepare special reports as directed by the Manager to document coding May serve as relief support, if the work schedule or workload demands assistance to departmental personnel. May also be chosen to serve as a resource to train new employees. Cross- training in various functions is expected to assist in the smooth delivery of departmental services. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, as well as OSNI's Standards of Conduct, and other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Other duties as needed and assigned by Billing Manager, Practice Manager, and/or CEO Physical Requirements: Ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.) Fine hand manipulation (keyboarding) Must be able to set and organize own work priorities, and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles. Excellent problem solving skills are essential. Ability to comprehend and retain information that can be applied to work procedures to achieve appropriate service delivery.
Job Description Job Description Role : Level 3 Field Service Operations Engineer, Network and Fortinet Location: Burlington City, NJ Rate : $28/hr on W2 JOB DESCRIPTION Level 3 Field Service Operations Engineer, Network and Fortinet 1. Position Summary The Level 3 Field Service Operations Engineer is responsible for advanced technical support of Burlington's network infrastructure, with a primary focus on Fortinet FortiGate firewalls, SD-WAN and associated network devices. The engineer will act as the senior technical escalation point for complex incidents, onsite troubleshooting, hardware replacement, configuration recovery and post-change validation. The role requires close coordination with Field Services, Network Operations, Network Security, NOC, service providers, carriers and Fortinet technical support. Burlington's documented environment includes FortiGate devices at retail stores and FortiGate devices operating as SD-WAN hubs. FortiManager and FortiAnalyzer provide centralized Fortinet management and orchestration. 2. Key Roles and Responsibilities 2.1 FortiGate and Fortinet Device Management Provide Level 3 operational support for Fortinet FortiGate firewalls and SD-WAN devices. Troubleshoot FortiGate hardware, interfaces, routing, policies, NAT, IPsec VPN and SD-WAN issues. Monitor and validate device health, interface status, routing tables, VPN tunnels, CPU, memory and connectivity. Support FortiGate device onboarding, replacement, recovery and RMA activities. Perform pre-change and post-change device-health validation. Support approved FortiOS firmware upgrades and device-lifecycle activities. Troubleshoot FortiGate communication and synchronization with FortiManager. Use FortiAnalyzer for approved log analysis and incident troubleshooting. Coordinate complex product issues with Fortinet TAC. 2.2 Incident and Problem Management Own complex network incidents escalated by L1, L2, NOC or Field Services. Perform end-to-end fault isolation across FortiGate, WAN, LAN, SD-WAN, LTE, routing and IPsec connectivity. Lead technical troubleshooting during critical network incidents. Analyze logs, configurations and network behavior to identify probable root causes. Provide technical findings for Root Cause Analysis and Problem Management. Identify recurring issues and recommend permanent corrective actions. Maintain complete troubleshooting and resolution details in ServiceNow. 2.3 Field Engineer and Smart-Hands Support Provide real-time technical instructions to onsite field engineers. Guide onsite resources through: Device and port identification Power and status checks Cabling and interface validation Console connectivity WAN and LAN cable replacement FortiGate installation and replacement Device boot and recovery checks Coordinate the deployment and use of approved spare equipment. Complete required remote configuration after onsite replacement. Validate device reachability, network connectivity and service restoration. Remain engaged until repair and post-restoration testing are completed. 2.4 Firewall and Security Operations Troubleshoot firewall policies, NAT, traffic flows and deny/permit behavior. Support approved firewall-rule implementation and validation. Maintain compliance with security, access-control and change-management requirements. Support syslog-forwarding and security-monitoring investigations. Escalate suspected security incidents or unauthorized access to the appropriate security team. Ensure that production changes are made only through approved tickets and change records. 2.5 Change, Deployment and Maintenance Participate in planned network changes and maintenance windows. Review implementation, validation and rollback plans. Perform pre-change health checks and readiness validation. Support FortiGate deployment, replacement, migration and firmware activities. Execute approved configuration changes through authorized tools. Complete post-change connectivity and service validation. Support network activities for new stores, relocations, refreshes and closures. Update change records with results, evidence, exceptions and final status. 2.6 Documentation and Knowledge Management Maintain network runbooks, troubleshooting guides, SOPs and knowledge articles. Record detailed technical actions and evidence in ServiceNow. Update asset, serial-number and configuration-item information. Document known errors, recurring issues and field observations. Provide knowledge transfer to L1, L2 and Field Service teams. Recommend opportunities for automation and operational improvement. 3. Required Technical Skills Strong hands-on experience with Fortinet FortiGate NGFW and FortiOS. Experience with FortiManager and FortiAnalyzer. Strong understanding of: Fortinet SD-WAN Firewall policies and NAT IPsec VPN BGP and static routing VLANs and trunking TCP/IP, DNS and DHCP DIA, broadband and LTE connectivity High-availability concepts Experience troubleshooting LAN, WAN and network-security issues. Ability to diagnose issues using FortiGate CLI, logs and centralized management tools. Experience with hardware replacement, RMA and remote field support. Working knowledge of ServiceNow Incident, Problem and Change Management. Familiarity with Cisco switching and Cradlepoint or equivalent LTE devices. 4. Required Experience and Qualifications Bachelor's degree, diploma or equivalent qualification in Information Technology, Telecommunications, Electronics or a related field. Recommended six to ten years of network or network-security experience. Recommended four or more years of hands-on Fortinet/FortiGate experience. Experience supporting large, distributed or multi-site network environments. Demonstrated Level 3 troubleshooting experience involving firewalls, routing, VPN and SD-WAN. Experience coordinating remote field engineers, carriers and OEM support teams. Ability to work during approved maintenance windows, including nights and weekends. Ability to travel to customer sites when required. 5. Preferred Certifications Fortinet Certified Professional, FCP, or equivalent Fortinet certification Fortinet Certified Solution Specialist, FCSS Cisco Certified Network Associate, CCNA Cisco Certified Network Professional, CCNP Enterprise ITIL 4 Foundation CompTIA Network or Security 6. Key Competencies Advanced network fault isolation Fortinet firewall and SD-WAN troubleshooting Critical-incident ownership Clear technical communication Field-engineer coordination Customer and service orientation Accurate technical documentation Change and security discipline Root-cause analysis Vendor and carrier coordination Ability to work effectively under pressure 7. Key Performance Measures Incident response and service-restoration performance Mean time to restore service First-time-fix rate Repeat-incident reduction Successful FortiGate replacement and recovery Change success rate ServiceNow documentation quality Asset and CMDB accuracy Compliance with security and change procedures Knowledge transfer to L1, L2 and Field Service teams Notes :- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Benefits : Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law. The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.
11/11/2026
Full time
Job Description Job Description Role : Level 3 Field Service Operations Engineer, Network and Fortinet Location: Burlington City, NJ Rate : $28/hr on W2 JOB DESCRIPTION Level 3 Field Service Operations Engineer, Network and Fortinet 1. Position Summary The Level 3 Field Service Operations Engineer is responsible for advanced technical support of Burlington's network infrastructure, with a primary focus on Fortinet FortiGate firewalls, SD-WAN and associated network devices. The engineer will act as the senior technical escalation point for complex incidents, onsite troubleshooting, hardware replacement, configuration recovery and post-change validation. The role requires close coordination with Field Services, Network Operations, Network Security, NOC, service providers, carriers and Fortinet technical support. Burlington's documented environment includes FortiGate devices at retail stores and FortiGate devices operating as SD-WAN hubs. FortiManager and FortiAnalyzer provide centralized Fortinet management and orchestration. 2. Key Roles and Responsibilities 2.1 FortiGate and Fortinet Device Management Provide Level 3 operational support for Fortinet FortiGate firewalls and SD-WAN devices. Troubleshoot FortiGate hardware, interfaces, routing, policies, NAT, IPsec VPN and SD-WAN issues. Monitor and validate device health, interface status, routing tables, VPN tunnels, CPU, memory and connectivity. Support FortiGate device onboarding, replacement, recovery and RMA activities. Perform pre-change and post-change device-health validation. Support approved FortiOS firmware upgrades and device-lifecycle activities. Troubleshoot FortiGate communication and synchronization with FortiManager. Use FortiAnalyzer for approved log analysis and incident troubleshooting. Coordinate complex product issues with Fortinet TAC. 2.2 Incident and Problem Management Own complex network incidents escalated by L1, L2, NOC or Field Services. Perform end-to-end fault isolation across FortiGate, WAN, LAN, SD-WAN, LTE, routing and IPsec connectivity. Lead technical troubleshooting during critical network incidents. Analyze logs, configurations and network behavior to identify probable root causes. Provide technical findings for Root Cause Analysis and Problem Management. Identify recurring issues and recommend permanent corrective actions. Maintain complete troubleshooting and resolution details in ServiceNow. 2.3 Field Engineer and Smart-Hands Support Provide real-time technical instructions to onsite field engineers. Guide onsite resources through: Device and port identification Power and status checks Cabling and interface validation Console connectivity WAN and LAN cable replacement FortiGate installation and replacement Device boot and recovery checks Coordinate the deployment and use of approved spare equipment. Complete required remote configuration after onsite replacement. Validate device reachability, network connectivity and service restoration. Remain engaged until repair and post-restoration testing are completed. 2.4 Firewall and Security Operations Troubleshoot firewall policies, NAT, traffic flows and deny/permit behavior. Support approved firewall-rule implementation and validation. Maintain compliance with security, access-control and change-management requirements. Support syslog-forwarding and security-monitoring investigations. Escalate suspected security incidents or unauthorized access to the appropriate security team. Ensure that production changes are made only through approved tickets and change records. 2.5 Change, Deployment and Maintenance Participate in planned network changes and maintenance windows. Review implementation, validation and rollback plans. Perform pre-change health checks and readiness validation. Support FortiGate deployment, replacement, migration and firmware activities. Execute approved configuration changes through authorized tools. Complete post-change connectivity and service validation. Support network activities for new stores, relocations, refreshes and closures. Update change records with results, evidence, exceptions and final status. 2.6 Documentation and Knowledge Management Maintain network runbooks, troubleshooting guides, SOPs and knowledge articles. Record detailed technical actions and evidence in ServiceNow. Update asset, serial-number and configuration-item information. Document known errors, recurring issues and field observations. Provide knowledge transfer to L1, L2 and Field Service teams. Recommend opportunities for automation and operational improvement. 3. Required Technical Skills Strong hands-on experience with Fortinet FortiGate NGFW and FortiOS. Experience with FortiManager and FortiAnalyzer. Strong understanding of: Fortinet SD-WAN Firewall policies and NAT IPsec VPN BGP and static routing VLANs and trunking TCP/IP, DNS and DHCP DIA, broadband and LTE connectivity High-availability concepts Experience troubleshooting LAN, WAN and network-security issues. Ability to diagnose issues using FortiGate CLI, logs and centralized management tools. Experience with hardware replacement, RMA and remote field support. Working knowledge of ServiceNow Incident, Problem and Change Management. Familiarity with Cisco switching and Cradlepoint or equivalent LTE devices. 4. Required Experience and Qualifications Bachelor's degree, diploma or equivalent qualification in Information Technology, Telecommunications, Electronics or a related field. Recommended six to ten years of network or network-security experience. Recommended four or more years of hands-on Fortinet/FortiGate experience. Experience supporting large, distributed or multi-site network environments. Demonstrated Level 3 troubleshooting experience involving firewalls, routing, VPN and SD-WAN. Experience coordinating remote field engineers, carriers and OEM support teams. Ability to work during approved maintenance windows, including nights and weekends. Ability to travel to customer sites when required. 5. Preferred Certifications Fortinet Certified Professional, FCP, or equivalent Fortinet certification Fortinet Certified Solution Specialist, FCSS Cisco Certified Network Associate, CCNA Cisco Certified Network Professional, CCNP Enterprise ITIL 4 Foundation CompTIA Network or Security 6. Key Competencies Advanced network fault isolation Fortinet firewall and SD-WAN troubleshooting Critical-incident ownership Clear technical communication Field-engineer coordination Customer and service orientation Accurate technical documentation Change and security discipline Root-cause analysis Vendor and carrier coordination Ability to work effectively under pressure 7. Key Performance Measures Incident response and service-restoration performance Mean time to restore service First-time-fix rate Repeat-incident reduction Successful FortiGate replacement and recovery Change success rate ServiceNow documentation quality Asset and CMDB accuracy Compliance with security and change procedures Knowledge transfer to L1, L2 and Field Service teams Notes :- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Benefits : Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law. The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.
This job is with Gilead Sciences Inc., an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfill their aspirations. Join Gilead and help create possible, together. Job Description Key Responsibilities Validation and assurance strategy Develop risk-based validation or assurance plans based on intended use, GxP impact, process risk, system complexity, novelty, and supplier capability. Define lifecycle deliverables, acceptance criteria, evidence expectations, roles, and approval requirements. Apply critical thinking to focus effort on functions that could affect patient safety, product quality, record reliability, or regulatory compliance. Use supplier documentation and automated evidence when suitable, complete, reliable, and approved for use. Lifecycle execution and oversight Lead or approve GxP assessments, validation plans, user requirements, specifications, risk assessments, traceability, test strategies, test evidence, summary reports, and release decisions. Ensure requirements are clear, testable, risk-based, and traceable to objective evidence. Oversee scripted, unscripted, exploratory, scenario-based, automated, and regression testing as appropriate. Assess deviations, defects, residual risks, and corrective actions and confirm readiness before production use. Ensure configuration, interfaces, data migration, reports, calculations, workflows, security roles, electronic signatures, and audit trails are adequately verified. Validated-state maintenance Provide assurance oversight for changes, upgrades, patches, releases, incidents, periodic reviews, access reviews, backup and restore, business continuity, and system retirement. Evaluate change impact and regression needs using documented process and technical risk. Monitor validation health, overdue actions, recurring defects, supplier performance, and inspection-readiness indicators. Ensure archived data and records remain accessible, readable, complete, and protected throughout required retention periods. Data integrity and electronic records Assess controls for data creation, modification, review, approval, transfer, storage, reporting, retention, and deletion. Verify appropriate controls for attribution, contemporaneous recording, original records, accuracy, completeness, consistency, enduring retention, and availability. Ensure audit-trail requirements, review procedures, record ownership, metadata, and exception handling are defined and tested. Supplier and technology assurance Lead supplier assessments and determine how supplier quality systems, development practices, testing, certifications, and service controls may be leveraged. Evaluate SaaS, cloud, infrastructure, platform, low-code, automation, analytics, and AI solutions for applicable GxP and data-integrity risks. Define assurance expectations in quality agreements, service agreements, contracts, and support models. Confirm responsibilities for releases, incidents, security, backup, continuity, data return, and service termination. Governance, standards, and inspection readiness Maintain validation standards, templates, procedures, decision trees, risk models, and training materials. Provide independent Quality review and approval while preserving clear accountability for process owners, system owners, IT, and suppliers. Support internal audits, regulatory inspections, due diligence, and responses to observations. Track and communicate validation metrics, risks, resource needs, and remediation progress to governance bodies. Leadership and capability development Lead validation workstreams and coach validation specialists, business analysts, testers, process owners, and technical teams. Estimate effort, assign work, monitor deliverables, and resolve quality, schedule, and resource issues. Promote standardized, efficient, and evidence-based assurance practices across functions and sites. Monitor regulatory and industry developments and translate them into practical lifecycle controls. Required Qualifications Bachelor's degree in life sciences, engineering, computer science, information systems, Quality, or a related discipline. At least 8 years of experience in computer system validation, computer software assurance, Quality systems, information technology, or a related regulated function. Experience in a pharmaceutical, biotechnology, medical device, clinical, laboratory, manufacturing, or other regulated life-sciences environment. Demonstrated experience leading validation for enterprise or site-based GxP computerized systems. Practical knowledge of risk-based lifecycle assurance, data integrity, electronic records and signatures, and applicable validation regulations and guidance. Experience authoring or approving validation plans, requirements, risk assessments, traceability, test protocols or scripts, deviations, and summary reports. Experience with change control, incident management, periodic review, access controls, audit trails, data migration, interfaces, and system retirement. Ability to assess suppliers and determine appropriate use of supplier documentation and testing evidence. Strong technical writing, problem-solving, facilitation, project-management, and stakeholder-management skills. Ability to lead cross-functional teams and make documented, risk-based decisions. Ability to travel as needed. Preferred Qualifications Advanced degree in life sciences, engineering, information systems, Quality, or a related discipline. Professional certification related to Quality, auditing, project management, software testing, information security, or computer system validation. Experience with quality management, laboratory, manufacturing, enterprise resource planning, clinical, regulatory, document, learning, or data and analytics platforms. Experience validating SaaS, cloud, low-code, robotic process automation, advanced analytics, or AI-enabled solutions. Experience with agile or iterative delivery models and automated testing approaches. Experience supporting global deployments, regulatory inspections, remediation programs, data migrations, or complex system integrations. Knowledge of product management, enterprise architecture, cybersecurity, privacy, and data-governance practices. Experience developing validation procedures, templates, training, metrics, and communities of practice. Required Knowledge and Skills Ability to connect intended use, process knowledge, system functionality, and patient, product, and data risks. Ability to distinguish GxP impact, business criticality, software complexity, and process risk and avoid using software category alone to determine validation rigor. Knowledge of requirements management, risk assessment, testing techniques, traceability, defect management, and objective evidence. Knowledge of data-integrity principles, electronic records, electronic signatures, metadata, audit trails, security, and record retention. Understanding of configurable and custom software, integrations, infrastructure, cloud service models, automation, analytics, and emerging technologies. Ability to review technical and Quality documentation for adequacy, consistency, traceability, and approval readiness. Ability to explain validation expectations clearly to technical and nontechnical stakeholders. Sound judgment, attention to detail, independence, and the ability to manage competing priorities The salary range for this position is: Other US Locations: $191,250.00 - $247,500.00. Bay Area: $210,375.00 - $272,250.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans . For additional benefits information, visit: . click apply for full job details
11/10/2026
Full time
This job is with Gilead Sciences Inc., an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference. Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact. We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfill their aspirations. Join Gilead and help create possible, together. Job Description Key Responsibilities Validation and assurance strategy Develop risk-based validation or assurance plans based on intended use, GxP impact, process risk, system complexity, novelty, and supplier capability. Define lifecycle deliverables, acceptance criteria, evidence expectations, roles, and approval requirements. Apply critical thinking to focus effort on functions that could affect patient safety, product quality, record reliability, or regulatory compliance. Use supplier documentation and automated evidence when suitable, complete, reliable, and approved for use. Lifecycle execution and oversight Lead or approve GxP assessments, validation plans, user requirements, specifications, risk assessments, traceability, test strategies, test evidence, summary reports, and release decisions. Ensure requirements are clear, testable, risk-based, and traceable to objective evidence. Oversee scripted, unscripted, exploratory, scenario-based, automated, and regression testing as appropriate. Assess deviations, defects, residual risks, and corrective actions and confirm readiness before production use. Ensure configuration, interfaces, data migration, reports, calculations, workflows, security roles, electronic signatures, and audit trails are adequately verified. Validated-state maintenance Provide assurance oversight for changes, upgrades, patches, releases, incidents, periodic reviews, access reviews, backup and restore, business continuity, and system retirement. Evaluate change impact and regression needs using documented process and technical risk. Monitor validation health, overdue actions, recurring defects, supplier performance, and inspection-readiness indicators. Ensure archived data and records remain accessible, readable, complete, and protected throughout required retention periods. Data integrity and electronic records Assess controls for data creation, modification, review, approval, transfer, storage, reporting, retention, and deletion. Verify appropriate controls for attribution, contemporaneous recording, original records, accuracy, completeness, consistency, enduring retention, and availability. Ensure audit-trail requirements, review procedures, record ownership, metadata, and exception handling are defined and tested. Supplier and technology assurance Lead supplier assessments and determine how supplier quality systems, development practices, testing, certifications, and service controls may be leveraged. Evaluate SaaS, cloud, infrastructure, platform, low-code, automation, analytics, and AI solutions for applicable GxP and data-integrity risks. Define assurance expectations in quality agreements, service agreements, contracts, and support models. Confirm responsibilities for releases, incidents, security, backup, continuity, data return, and service termination. Governance, standards, and inspection readiness Maintain validation standards, templates, procedures, decision trees, risk models, and training materials. Provide independent Quality review and approval while preserving clear accountability for process owners, system owners, IT, and suppliers. Support internal audits, regulatory inspections, due diligence, and responses to observations. Track and communicate validation metrics, risks, resource needs, and remediation progress to governance bodies. Leadership and capability development Lead validation workstreams and coach validation specialists, business analysts, testers, process owners, and technical teams. Estimate effort, assign work, monitor deliverables, and resolve quality, schedule, and resource issues. Promote standardized, efficient, and evidence-based assurance practices across functions and sites. Monitor regulatory and industry developments and translate them into practical lifecycle controls. Required Qualifications Bachelor's degree in life sciences, engineering, computer science, information systems, Quality, or a related discipline. At least 8 years of experience in computer system validation, computer software assurance, Quality systems, information technology, or a related regulated function. Experience in a pharmaceutical, biotechnology, medical device, clinical, laboratory, manufacturing, or other regulated life-sciences environment. Demonstrated experience leading validation for enterprise or site-based GxP computerized systems. Practical knowledge of risk-based lifecycle assurance, data integrity, electronic records and signatures, and applicable validation regulations and guidance. Experience authoring or approving validation plans, requirements, risk assessments, traceability, test protocols or scripts, deviations, and summary reports. Experience with change control, incident management, periodic review, access controls, audit trails, data migration, interfaces, and system retirement. Ability to assess suppliers and determine appropriate use of supplier documentation and testing evidence. Strong technical writing, problem-solving, facilitation, project-management, and stakeholder-management skills. Ability to lead cross-functional teams and make documented, risk-based decisions. Ability to travel as needed. Preferred Qualifications Advanced degree in life sciences, engineering, information systems, Quality, or a related discipline. Professional certification related to Quality, auditing, project management, software testing, information security, or computer system validation. Experience with quality management, laboratory, manufacturing, enterprise resource planning, clinical, regulatory, document, learning, or data and analytics platforms. Experience validating SaaS, cloud, low-code, robotic process automation, advanced analytics, or AI-enabled solutions. Experience with agile or iterative delivery models and automated testing approaches. Experience supporting global deployments, regulatory inspections, remediation programs, data migrations, or complex system integrations. Knowledge of product management, enterprise architecture, cybersecurity, privacy, and data-governance practices. Experience developing validation procedures, templates, training, metrics, and communities of practice. Required Knowledge and Skills Ability to connect intended use, process knowledge, system functionality, and patient, product, and data risks. Ability to distinguish GxP impact, business criticality, software complexity, and process risk and avoid using software category alone to determine validation rigor. Knowledge of requirements management, risk assessment, testing techniques, traceability, defect management, and objective evidence. Knowledge of data-integrity principles, electronic records, electronic signatures, metadata, audit trails, security, and record retention. Understanding of configurable and custom software, integrations, infrastructure, cloud service models, automation, analytics, and emerging technologies. Ability to review technical and Quality documentation for adequacy, consistency, traceability, and approval readiness. Ability to explain validation expectations clearly to technical and nontechnical stakeholders. Sound judgment, attention to detail, independence, and the ability to manage competing priorities The salary range for this position is: Other US Locations: $191,250.00 - $247,500.00. Bay Area: $210,375.00 - $272,250.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans . For additional benefits information, visit: . click apply for full job details
CORA Physical Therapy seeks a Digital Health Specialist to enhance technology-enabled care across our outpatient rehab clinics. In this role, you'll implement and optimize EMR, telehealth, remote monitoring, and patient engagement tools to support physical, occupational, and speech therapy services. You'll train and support clinicians, troubleshoot issues, and ensure data integrity and HIPAA compliance. Partner with therapists and clinic leaders to improve workflows, analyze outcomes, and drive digital solutions that help patients regain function, independence, and quality of life in a collaborative, patient-first environment. Responsibilities Implement and optimize digital health tools to support outpatient physical, occupational, and speech therapy services Train clinical and front-desk staff on EMR, telehealth, remote monitoring, and patient engagement platforms Support clinicians with digital documentation workflows and data quality for evidence-based care Monitor system performance, troubleshoot user issues, and coordinate with IT/vendors for resolutions Analyze digital health utilization and outcomes data to identify trends and improvement opportunities Ensure compliance with HIPAA and organizational privacy and security standards in all digital solutions Collaborate with therapists and clinic leaders to design and refine tech-enabled care pathways Develop user guides, tip sheets, and quick trainings to drive adoption and best practices Required Skills Electronic Medical Records (EMR) systems Telehealth platforms Remote patient monitoring tools Data analysis and reporting (Excel or BI tools) Health information privacy and HIPAA compliance Workflow mapping and process improvement Clinical documentation standards Healthcare IT troubleshooting and support Digital patient engagement tools and portals Training and user support for clinical staff
11/09/2026
Full time
CORA Physical Therapy seeks a Digital Health Specialist to enhance technology-enabled care across our outpatient rehab clinics. In this role, you'll implement and optimize EMR, telehealth, remote monitoring, and patient engagement tools to support physical, occupational, and speech therapy services. You'll train and support clinicians, troubleshoot issues, and ensure data integrity and HIPAA compliance. Partner with therapists and clinic leaders to improve workflows, analyze outcomes, and drive digital solutions that help patients regain function, independence, and quality of life in a collaborative, patient-first environment. Responsibilities Implement and optimize digital health tools to support outpatient physical, occupational, and speech therapy services Train clinical and front-desk staff on EMR, telehealth, remote monitoring, and patient engagement platforms Support clinicians with digital documentation workflows and data quality for evidence-based care Monitor system performance, troubleshoot user issues, and coordinate with IT/vendors for resolutions Analyze digital health utilization and outcomes data to identify trends and improvement opportunities Ensure compliance with HIPAA and organizational privacy and security standards in all digital solutions Collaborate with therapists and clinic leaders to design and refine tech-enabled care pathways Develop user guides, tip sheets, and quick trainings to drive adoption and best practices Required Skills Electronic Medical Records (EMR) systems Telehealth platforms Remote patient monitoring tools Data analysis and reporting (Excel or BI tools) Health information privacy and HIPAA compliance Workflow mapping and process improvement Clinical documentation standards Healthcare IT troubleshooting and support Digital patient engagement tools and portals Training and user support for clinical staff
CORA Physical Therapy seeks a Digital Health Specialist to enhance technology-enabled care across our outpatient rehab clinics. In this role, you'll implement and optimize EMR, telehealth, remote monitoring, and patient engagement tools to support physical, occupational, and speech therapy services. You'll train and support clinicians, troubleshoot issues, and ensure data integrity and HIPAA compliance. Partner with therapists and clinic leaders to improve workflows, analyze outcomes, and drive digital solutions that help patients regain function, independence, and quality of life in a collaborative, patient-first environment. Responsibilities Implement and optimize digital health tools to support outpatient physical, occupational, and speech therapy services Train clinical and front-desk staff on EMR, telehealth, remote monitoring, and patient engagement platforms Support clinicians with digital documentation workflows and data quality for evidence-based care Monitor system performance, troubleshoot user issues, and coordinate with IT/vendors for resolutions Analyze digital health utilization and outcomes data to identify trends and improvement opportunities Ensure compliance with HIPAA and organizational privacy and security standards in all digital solutions Collaborate with therapists and clinic leaders to design and refine tech-enabled care pathways Develop user guides, tip sheets, and quick trainings to drive adoption and best practices Required Skills Electronic Medical Records (EMR) systems Telehealth platforms Remote patient monitoring tools Data analysis and reporting (Excel or BI tools) Health information privacy and HIPAA compliance Workflow mapping and process improvement Clinical documentation standards Healthcare IT troubleshooting and support Digital patient engagement tools and portals Training and user support for clinical staff
11/08/2026
Full time
CORA Physical Therapy seeks a Digital Health Specialist to enhance technology-enabled care across our outpatient rehab clinics. In this role, you'll implement and optimize EMR, telehealth, remote monitoring, and patient engagement tools to support physical, occupational, and speech therapy services. You'll train and support clinicians, troubleshoot issues, and ensure data integrity and HIPAA compliance. Partner with therapists and clinic leaders to improve workflows, analyze outcomes, and drive digital solutions that help patients regain function, independence, and quality of life in a collaborative, patient-first environment. Responsibilities Implement and optimize digital health tools to support outpatient physical, occupational, and speech therapy services Train clinical and front-desk staff on EMR, telehealth, remote monitoring, and patient engagement platforms Support clinicians with digital documentation workflows and data quality for evidence-based care Monitor system performance, troubleshoot user issues, and coordinate with IT/vendors for resolutions Analyze digital health utilization and outcomes data to identify trends and improvement opportunities Ensure compliance with HIPAA and organizational privacy and security standards in all digital solutions Collaborate with therapists and clinic leaders to design and refine tech-enabled care pathways Develop user guides, tip sheets, and quick trainings to drive adoption and best practices Required Skills Electronic Medical Records (EMR) systems Telehealth platforms Remote patient monitoring tools Data analysis and reporting (Excel or BI tools) Health information privacy and HIPAA compliance Workflow mapping and process improvement Clinical documentation standards Healthcare IT troubleshooting and support Digital patient engagement tools and portals Training and user support for clinical staff
CORA Physical Therapy seeks a Digital Health Specialist to enhance technology-enabled care across our outpatient rehab clinics. In this role, you'll implement and optimize EMR, telehealth, remote monitoring, and patient engagement tools to support physical, occupational, and speech therapy services. You'll train and support clinicians, troubleshoot issues, and ensure data integrity and HIPAA compliance. Partner with therapists and clinic leaders to improve workflows, analyze outcomes, and drive digital solutions that help patients regain function, independence, and quality of life in a collaborative, patient-first environment. Responsibilities Implement and optimize digital health tools to support outpatient physical, occupational, and speech therapy services Train clinical and front-desk staff on EMR, telehealth, remote monitoring, and patient engagement platforms Support clinicians with digital documentation workflows and data quality for evidence-based care Monitor system performance, troubleshoot user issues, and coordinate with IT/vendors for resolutions Analyze digital health utilization and outcomes data to identify trends and improvement opportunities Ensure compliance with HIPAA and organizational privacy and security standards in all digital solutions Collaborate with therapists and clinic leaders to design and refine tech-enabled care pathways Develop user guides, tip sheets, and quick trainings to drive adoption and best practices Required Skills Electronic Medical Records (EMR) systems Telehealth platforms Remote patient monitoring tools Data analysis and reporting (Excel or BI tools) Health information privacy and HIPAA compliance Workflow mapping and process improvement Clinical documentation standards Healthcare IT troubleshooting and support Digital patient engagement tools and portals Training and user support for clinical staff
11/08/2026
Full time
CORA Physical Therapy seeks a Digital Health Specialist to enhance technology-enabled care across our outpatient rehab clinics. In this role, you'll implement and optimize EMR, telehealth, remote monitoring, and patient engagement tools to support physical, occupational, and speech therapy services. You'll train and support clinicians, troubleshoot issues, and ensure data integrity and HIPAA compliance. Partner with therapists and clinic leaders to improve workflows, analyze outcomes, and drive digital solutions that help patients regain function, independence, and quality of life in a collaborative, patient-first environment. Responsibilities Implement and optimize digital health tools to support outpatient physical, occupational, and speech therapy services Train clinical and front-desk staff on EMR, telehealth, remote monitoring, and patient engagement platforms Support clinicians with digital documentation workflows and data quality for evidence-based care Monitor system performance, troubleshoot user issues, and coordinate with IT/vendors for resolutions Analyze digital health utilization and outcomes data to identify trends and improvement opportunities Ensure compliance with HIPAA and organizational privacy and security standards in all digital solutions Collaborate with therapists and clinic leaders to design and refine tech-enabled care pathways Develop user guides, tip sheets, and quick trainings to drive adoption and best practices Required Skills Electronic Medical Records (EMR) systems Telehealth platforms Remote patient monitoring tools Data analysis and reporting (Excel or BI tools) Health information privacy and HIPAA compliance Workflow mapping and process improvement Clinical documentation standards Healthcare IT troubleshooting and support Digital patient engagement tools and portals Training and user support for clinical staff
This job is with Novartis, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary Location: Morris Plains, New Jersey Imagine helping bring life-changing cell and gene therapies to patients by transforming how manufacturing operations are executed and documented. As a Sr Manufacturing Technical MES Specialist at Novartis, you will play a critical role in advancing digital manufacturing capabilities through the design, implementation, and optimization of Manufacturing Execution Systems. Working closely with manufacturing, quality, supply chain, and technical teams, you will drive paperless manufacturing solutions, enhance operational efficiency, and ensure the compliant execution of complex production processes. This is an opportunity to shape the future of advanced therapy manufacturing while making a meaningful impact on patients worldwide. About the Role Key Responsibilities Own end-to-end Manufacturing Execution System processes supporting commercial, clinical, and future manufacturing programs. Design, configure, test, implement, and continuously improve electronic Master Batch Records and manufacturing workflows. Provide Manufacturing Execution System production support and resolve system issues to ensure uninterrupted operations. Collaborate with manufacturing, supply chain, quality, technical development, and validation teams to optimize processes. Manage Manufacturing Execution System updates, change controls, corrective actions, and documentation revisions to maintain compliance. Support system integrations and master data management across enterprise platforms, including laboratory and enterprise resource planning systems. Coach and train key users and subject matter experts on batch record design, execution, and best practices. Essential Requirements Bachelor's degree or higher, or equivalent relevant work experience. Minimum 2 to 5 years of Manufacturing Execution System experience, including Master Batch Record design and creation. 5 years of experience in a regulated current Good Manufacturing Practice environment, preferred. Demonstrated expertise in technical Manufacturing Execution System Master Batch Record design, testing, implementation, and maintenance. Knowledge of Manufacturing Execution System interfaces and integrations, including enterprise resource planning and laboratory information management systems. Strong business requirements gathering, project management, communication, and documentation skills with exceptional attention to detail. The salary for this position is expected to range between $98,700 and $183,300 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click here. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally. Read our handbook (PDF 30 MB) EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to email protected or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
11/07/2026
Full time
This job is with Novartis, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Summary Location: Morris Plains, New Jersey Imagine helping bring life-changing cell and gene therapies to patients by transforming how manufacturing operations are executed and documented. As a Sr Manufacturing Technical MES Specialist at Novartis, you will play a critical role in advancing digital manufacturing capabilities through the design, implementation, and optimization of Manufacturing Execution Systems. Working closely with manufacturing, quality, supply chain, and technical teams, you will drive paperless manufacturing solutions, enhance operational efficiency, and ensure the compliant execution of complex production processes. This is an opportunity to shape the future of advanced therapy manufacturing while making a meaningful impact on patients worldwide. About the Role Key Responsibilities Own end-to-end Manufacturing Execution System processes supporting commercial, clinical, and future manufacturing programs. Design, configure, test, implement, and continuously improve electronic Master Batch Records and manufacturing workflows. Provide Manufacturing Execution System production support and resolve system issues to ensure uninterrupted operations. Collaborate with manufacturing, supply chain, quality, technical development, and validation teams to optimize processes. Manage Manufacturing Execution System updates, change controls, corrective actions, and documentation revisions to maintain compliance. Support system integrations and master data management across enterprise platforms, including laboratory and enterprise resource planning systems. Coach and train key users and subject matter experts on batch record design, execution, and best practices. Essential Requirements Bachelor's degree or higher, or equivalent relevant work experience. Minimum 2 to 5 years of Manufacturing Execution System experience, including Master Batch Record design and creation. 5 years of experience in a regulated current Good Manufacturing Practice environment, preferred. Demonstrated expertise in technical Manufacturing Execution System Master Batch Record design, testing, implementation, and maintenance. Knowledge of Manufacturing Execution System interfaces and integrations, including enterprise resource planning and laboratory information management systems. Strong business requirements gathering, project management, communication, and documentation skills with exceptional attention to detail. The salary for this position is expected to range between $98,700 and $183,300 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click here. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? Benefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally. Read our handbook (PDF 30 MB) EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility & Reasonable Accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to email protected or call + and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Job Description Job Description Job Summary Installation Specialist, is responsible for the mechanical installation, configuration, system integration, calibration, and initial operational verification of medical imaging systems across customer sites nationwide. This position specializes in medical imaging equipment installations, including Radiographic (DR), Fluoroscopic, Interventional, and other advanced medical imaging systems within hospitals, surgery centers, and healthcare facilities. Operates supporting installations throughout the United States in collaboration with project management, field service engineer, applications, sales, and construction teams. The ideal candidate possesses strong mechanical, electrical, and electronic installation expertise, attention to details with excellent customer communication skills, and the ability to operate independently in dynamic construction and hospital environments while maintaining high standards of safety, professionalism, and quality. Essential Responsibilities Perform mechanical, electrical, and software installation of medical imaging systems including: Digital Radiographic (DR), Fluoroscopy, Interventional Radiology, Mobile Imaging Systems, & Associated networked imaging components Coordinate onsite installation activities with Hospital personnel, Construction contractors, Electricians, IT/networking teams, Project managers, & Local Field Service Engineers. Interpret installation drawings, site plans, ICRA procedures, wiring diagrams, and technical documentation to ensure proper system placement and configuration. Conduct system assembly, calibration, operational verification, and initial quality checks in accordance with OEM specifications. Verify system readiness including: power requirements, networking, and room preparation prior to installation turn over. Troubleshoot installation-related issues involving hardware, software, networking, and system integration. Complete all installation documentation accurately and on schedule, including Installation checklists, Site readiness forms, Expense reports, Service documentation, & Regulatory and compliance records Maintain strong customer relationships throughout the installation process while ensuring professional communication and customer satisfaction. Support product upgrades, relocations, de-installations, system retrofits and local service as required. Collaborate with engineering, technical support, logistics, and field service teams to ensure successful project completion. Ensure compliance with all company safety policies, radiation safety requirements, OSHA standards, and customer site regulations. Maintain accountability for company tools, test equipment, vehicles, inventory, and installation assets. Travel extensively throughout the United States, including frequent overnight stays and air travel, often on short notice. Required Qualifications Education: Current medical imaging field service, or associate or bachelor's degree preferred in Imaging / Biomedical Equipment Technology programs or equivalent technical imaging experience. Military technical training or equivalent technical imaging experience. Experience: 2-3 years of experience installing and/or servicing medical imaging equipment. OEM medical imaging installation experience is strongly preferred. Preferred someone with experience with: X-ray systems DR systems Fluoroscopy Interventional imaging systems DICOM/network integration Experience working in hospital construction or renovation environments preferred. Skills: Strong mechanical and electrical aptitude. Basic troubleshooting and analytical skills and willingness to learn advanced troubleshooting Ability to read and interpret technical drawings and schematics and installation instructions. Strong understanding of networking fundamentals, DICOM, and Windows-based systems. Excellent organizational and project coordination skills. Ability to work independently with minimal supervision. Strong customer service and communication skills. Proficiency with Microsoft Office Suite and service documentation systems. Ability to manage multiple installation projects and adapt to changing schedules. Basic computer and networking competency in a Hospital IT environment. Work alongside experienced Field Service Engineers to build installation, troubleshooting, and customer site skills. Complete assigned training modules, field mentoring, and hands-on installation learning objectives. Gradually take on more responsibility as technical knowledge, safety awareness, and customer readiness improve. Develop toward future advancement into a full Field Service Engineer or Installation Specialist role based Other Requirements: Ability to travel nationally up to 75-100% of the time. Ability to travel independently via air and ground transportation. Flexible schedule with availability for: Extended travel Weekend work Holiday work Short-notice deployments Valid driver's license and clean driving record. Legal authorization to work in the United States required. Ability to lift up to 75 lbs. unassisted. Climb ladders Bend and kneel Work in construction environments Stand for extended periods Ability to safely work around radiation-producing equipment while following PPE and safety protocols. Internships, Military training, or tech school. Our Culture and Values At Shimadzu, we live by our core behaviors: Act with humility and build trust, Lead with transparency, deliver with focus and drive ownership, Operate with unyielding accountability and integrity Compensation and Benefits: Compensation will be commensurate with experience. Benefits package available. The intent of this job description is to provide a summary of the major duties and responsibilities performed by members of this job. The members may be requested to perform job related tasks other than those specifically presented here.
11/06/2026
Full time
Job Description Job Description Job Summary Installation Specialist, is responsible for the mechanical installation, configuration, system integration, calibration, and initial operational verification of medical imaging systems across customer sites nationwide. This position specializes in medical imaging equipment installations, including Radiographic (DR), Fluoroscopic, Interventional, and other advanced medical imaging systems within hospitals, surgery centers, and healthcare facilities. Operates supporting installations throughout the United States in collaboration with project management, field service engineer, applications, sales, and construction teams. The ideal candidate possesses strong mechanical, electrical, and electronic installation expertise, attention to details with excellent customer communication skills, and the ability to operate independently in dynamic construction and hospital environments while maintaining high standards of safety, professionalism, and quality. Essential Responsibilities Perform mechanical, electrical, and software installation of medical imaging systems including: Digital Radiographic (DR), Fluoroscopy, Interventional Radiology, Mobile Imaging Systems, & Associated networked imaging components Coordinate onsite installation activities with Hospital personnel, Construction contractors, Electricians, IT/networking teams, Project managers, & Local Field Service Engineers. Interpret installation drawings, site plans, ICRA procedures, wiring diagrams, and technical documentation to ensure proper system placement and configuration. Conduct system assembly, calibration, operational verification, and initial quality checks in accordance with OEM specifications. Verify system readiness including: power requirements, networking, and room preparation prior to installation turn over. Troubleshoot installation-related issues involving hardware, software, networking, and system integration. Complete all installation documentation accurately and on schedule, including Installation checklists, Site readiness forms, Expense reports, Service documentation, & Regulatory and compliance records Maintain strong customer relationships throughout the installation process while ensuring professional communication and customer satisfaction. Support product upgrades, relocations, de-installations, system retrofits and local service as required. Collaborate with engineering, technical support, logistics, and field service teams to ensure successful project completion. Ensure compliance with all company safety policies, radiation safety requirements, OSHA standards, and customer site regulations. Maintain accountability for company tools, test equipment, vehicles, inventory, and installation assets. Travel extensively throughout the United States, including frequent overnight stays and air travel, often on short notice. Required Qualifications Education: Current medical imaging field service, or associate or bachelor's degree preferred in Imaging / Biomedical Equipment Technology programs or equivalent technical imaging experience. Military technical training or equivalent technical imaging experience. Experience: 2-3 years of experience installing and/or servicing medical imaging equipment. OEM medical imaging installation experience is strongly preferred. Preferred someone with experience with: X-ray systems DR systems Fluoroscopy Interventional imaging systems DICOM/network integration Experience working in hospital construction or renovation environments preferred. Skills: Strong mechanical and electrical aptitude. Basic troubleshooting and analytical skills and willingness to learn advanced troubleshooting Ability to read and interpret technical drawings and schematics and installation instructions. Strong understanding of networking fundamentals, DICOM, and Windows-based systems. Excellent organizational and project coordination skills. Ability to work independently with minimal supervision. Strong customer service and communication skills. Proficiency with Microsoft Office Suite and service documentation systems. Ability to manage multiple installation projects and adapt to changing schedules. Basic computer and networking competency in a Hospital IT environment. Work alongside experienced Field Service Engineers to build installation, troubleshooting, and customer site skills. Complete assigned training modules, field mentoring, and hands-on installation learning objectives. Gradually take on more responsibility as technical knowledge, safety awareness, and customer readiness improve. Develop toward future advancement into a full Field Service Engineer or Installation Specialist role based Other Requirements: Ability to travel nationally up to 75-100% of the time. Ability to travel independently via air and ground transportation. Flexible schedule with availability for: Extended travel Weekend work Holiday work Short-notice deployments Valid driver's license and clean driving record. Legal authorization to work in the United States required. Ability to lift up to 75 lbs. unassisted. Climb ladders Bend and kneel Work in construction environments Stand for extended periods Ability to safely work around radiation-producing equipment while following PPE and safety protocols. Internships, Military training, or tech school. Our Culture and Values At Shimadzu, we live by our core behaviors: Act with humility and build trust, Lead with transparency, deliver with focus and drive ownership, Operate with unyielding accountability and integrity Compensation and Benefits: Compensation will be commensurate with experience. Benefits package available. The intent of this job description is to provide a summary of the major duties and responsibilities performed by members of this job. The members may be requested to perform job related tasks other than those specifically presented here.
Shimadzu Medical Systems, USA
Albuquerque, New Mexico
Job Description Job Description Job Summary Installation Specialist, is responsible for the mechanical installation, configuration, system integration, calibration, and initial operational verification of medical imaging systems across customer sites nationwide. This position specializes in medical imaging equipment installations, including Radiographic (DR), Fluoroscopic, Interventional, and other advanced medical imaging systems within hospitals, surgery centers, and healthcare facilities. Operates supporting installations throughout the United States in collaboration with project management, field service engineer, applications, sales, and construction teams. The ideal candidate possesses strong mechanical, electrical, and electronic installation expertise, attention to details with excellent customer communication skills, and the ability to operate independently in dynamic construction and hospital environments while maintaining high standards of safety, professionalism, and quality. Essential Responsibilities Perform mechanical, electrical, and software installation of medical imaging systems including: Digital Radiographic (DR), Fluoroscopy, Interventional Radiology, Mobile Imaging Systems, & Associated networked imaging components Coordinate onsite installation activities with Hospital personnel, Construction contractors, Electricians, IT/networking teams, Project managers, & Local Field Service Engineers. Interpret installation drawings, site plans, ICRA procedures, wiring diagrams, and technical documentation to ensure proper system placement and configuration. Conduct system assembly, calibration, operational verification, and initial quality checks in accordance with OEM specifications. Verify system readiness including: power requirements, networking, and room preparation prior to installation turn over. Troubleshoot installation-related issues involving hardware, software, networking, and system integration. Complete all installation documentation accurately and on schedule, including Installation checklists, Site readiness forms, Expense reports, Service documentation, & Regulatory and compliance records Maintain strong customer relationships throughout the installation process while ensuring professional communication and customer satisfaction. Support product upgrades, relocations, de-installations, system retrofits and local service as required. Collaborate with engineering, technical support, logistics, and field service teams to ensure successful project completion. Ensure compliance with all company safety policies, radiation safety requirements, OSHA standards, and customer site regulations. Maintain accountability for company tools, test equipment, vehicles, inventory, and installation assets. Travel extensively throughout the United States, including frequent overnight stays and air travel, often on short notice. Required Qualifications Education: Current medical imaging field service, or associate or bachelor's degree preferred in Imaging / Biomedical Equipment Technology programs or equivalent technical imaging experience. Military technical training or equivalent technical imaging experience. Experience: 2-3 years of experience installing and/or servicing medical imaging equipment. OEM medical imaging installation experience is strongly preferred. Preferred someone with experience with: X-ray systems DR systems Fluoroscopy Interventional imaging systems DICOM/network integration Experience working in hospital construction or renovation environments preferred. Skills: Strong mechanical and electrical aptitude. Basic troubleshooting and analytical skills and willingness to learn advanced troubleshooting Ability to read and interpret technical drawings and schematics and installation instructions. Strong understanding of networking fundamentals, DICOM, and Windows-based systems. Excellent organizational and project coordination skills. Ability to work independently with minimal supervision. Strong customer service and communication skills. Proficiency with Microsoft Office Suite and service documentation systems. Ability to manage multiple installation projects and adapt to changing schedules. Basic computer and networking competency in a Hospital IT environment. Work alongside experienced Field Service Engineers to build installation, troubleshooting, and customer site skills. Complete assigned training modules, field mentoring, and hands-on installation learning objectives. Gradually take on more responsibility as technical knowledge, safety awareness, and customer readiness improve. Develop toward future advancement into a full Field Service Engineer or Installation Specialist role based Other Requirements: Ability to travel nationally up to 75-100% of the time. Ability to travel independently via air and ground transportation. Flexible schedule with availability for: Extended travel Weekend work Holiday work Short-notice deployments Valid driver's license and clean driving record. Legal authorization to work in the United States required. Ability to lift up to 75 lbs. unassisted. Climb ladders Bend and kneel Work in construction environments Stand for extended periods Ability to safely work around radiation-producing equipment while following PPE and safety protocols. Internships, Military training, or tech school. Our Culture and Values At Shimadzu, we live by our core behaviors: Act with humility and build trust, Lead with transparency, deliver with focus and drive ownership, Operate with unyielding accountability and integrity Compensation and Benefits: Compensation will be commensurate with experience. Benefits package available. The intent of this job description is to provide a summary of the major duties and responsibilities performed by members of this job. The members may be requested to perform job related tasks other than those specifically presented here.
11/06/2026
Full time
Job Description Job Description Job Summary Installation Specialist, is responsible for the mechanical installation, configuration, system integration, calibration, and initial operational verification of medical imaging systems across customer sites nationwide. This position specializes in medical imaging equipment installations, including Radiographic (DR), Fluoroscopic, Interventional, and other advanced medical imaging systems within hospitals, surgery centers, and healthcare facilities. Operates supporting installations throughout the United States in collaboration with project management, field service engineer, applications, sales, and construction teams. The ideal candidate possesses strong mechanical, electrical, and electronic installation expertise, attention to details with excellent customer communication skills, and the ability to operate independently in dynamic construction and hospital environments while maintaining high standards of safety, professionalism, and quality. Essential Responsibilities Perform mechanical, electrical, and software installation of medical imaging systems including: Digital Radiographic (DR), Fluoroscopy, Interventional Radiology, Mobile Imaging Systems, & Associated networked imaging components Coordinate onsite installation activities with Hospital personnel, Construction contractors, Electricians, IT/networking teams, Project managers, & Local Field Service Engineers. Interpret installation drawings, site plans, ICRA procedures, wiring diagrams, and technical documentation to ensure proper system placement and configuration. Conduct system assembly, calibration, operational verification, and initial quality checks in accordance with OEM specifications. Verify system readiness including: power requirements, networking, and room preparation prior to installation turn over. Troubleshoot installation-related issues involving hardware, software, networking, and system integration. Complete all installation documentation accurately and on schedule, including Installation checklists, Site readiness forms, Expense reports, Service documentation, & Regulatory and compliance records Maintain strong customer relationships throughout the installation process while ensuring professional communication and customer satisfaction. Support product upgrades, relocations, de-installations, system retrofits and local service as required. Collaborate with engineering, technical support, logistics, and field service teams to ensure successful project completion. Ensure compliance with all company safety policies, radiation safety requirements, OSHA standards, and customer site regulations. Maintain accountability for company tools, test equipment, vehicles, inventory, and installation assets. Travel extensively throughout the United States, including frequent overnight stays and air travel, often on short notice. Required Qualifications Education: Current medical imaging field service, or associate or bachelor's degree preferred in Imaging / Biomedical Equipment Technology programs or equivalent technical imaging experience. Military technical training or equivalent technical imaging experience. Experience: 2-3 years of experience installing and/or servicing medical imaging equipment. OEM medical imaging installation experience is strongly preferred. Preferred someone with experience with: X-ray systems DR systems Fluoroscopy Interventional imaging systems DICOM/network integration Experience working in hospital construction or renovation environments preferred. Skills: Strong mechanical and electrical aptitude. Basic troubleshooting and analytical skills and willingness to learn advanced troubleshooting Ability to read and interpret technical drawings and schematics and installation instructions. Strong understanding of networking fundamentals, DICOM, and Windows-based systems. Excellent organizational and project coordination skills. Ability to work independently with minimal supervision. Strong customer service and communication skills. Proficiency with Microsoft Office Suite and service documentation systems. Ability to manage multiple installation projects and adapt to changing schedules. Basic computer and networking competency in a Hospital IT environment. Work alongside experienced Field Service Engineers to build installation, troubleshooting, and customer site skills. Complete assigned training modules, field mentoring, and hands-on installation learning objectives. Gradually take on more responsibility as technical knowledge, safety awareness, and customer readiness improve. Develop toward future advancement into a full Field Service Engineer or Installation Specialist role based Other Requirements: Ability to travel nationally up to 75-100% of the time. Ability to travel independently via air and ground transportation. Flexible schedule with availability for: Extended travel Weekend work Holiday work Short-notice deployments Valid driver's license and clean driving record. Legal authorization to work in the United States required. Ability to lift up to 75 lbs. unassisted. Climb ladders Bend and kneel Work in construction environments Stand for extended periods Ability to safely work around radiation-producing equipment while following PPE and safety protocols. Internships, Military training, or tech school. Our Culture and Values At Shimadzu, we live by our core behaviors: Act with humility and build trust, Lead with transparency, deliver with focus and drive ownership, Operate with unyielding accountability and integrity Compensation and Benefits: Compensation will be commensurate with experience. Benefits package available. The intent of this job description is to provide a summary of the major duties and responsibilities performed by members of this job. The members may be requested to perform job related tasks other than those specifically presented here.
Job Description Job Description The Information Management Specialist is responsible for the development, implementation, administration, and continuous improvement of the organization's Information Management System (IMS). This position is tasked to establish an effective information management framework that ensures organizational information is managed securely, efficiently, and in compliance with applicable legal, regulatory, and business requirements. The support staff will design, implement, and maintain the organization's Information Management Plan (IMP), integrating governance, records management, information security, data quality, compliance, and technology into a comprehensive management system that supports organizational objectives. The Information Management Specialist is responsible for implementing and maintaining the following core components of the Information Management Plan under the guidance of the SSC lead and the Federal sponsor within the Standards and Records work center: Information Management Strategy Develop and maintain the organization's Information Management Plan. Define the scope, objectives, and strategic direction for information management. Ensure the Information Management Plan aligns with organizational goals and operational requirements. Information Governance Establish and maintain an Information Governance Framework. Develop policies, standards, procedures, and governance structures. Define roles, responsibilities, and accountability for information management across the organization. Information Lifecycle Management Design and implement processes governing the creation, storage, access, maintenance, archiving, retention, and disposal of information. Ensure lifecycle management practices comply with legal, regulatory, and operational requirements. Data Classification and Information Architecture Develop and maintain information classification standards. Establish metadata, categorization, and tagging methodologies. Ensure information is organized according to sensitivity, business value, and legal obligations. Information Security and Privacy Collaborate with security and privacy stakeholders to ensure appropriate safeguards protect organizational information. Implement controls that support confidentiality, integrity, availability, and privacy compliance. Support compliance with applicable privacy legislation and organizational security policies. Data Quality Management Develop processes to improve and maintain data accuracy, completeness, consistency, reliability, and timeliness. Monitor data quality metrics and recommend corrective actions where required. Information Systems Management Identify and support the implementation of systems, applications, and technologies that facilitate effective information management. Ensure information systems support governance, security, records management, and operational requirements. Recommend system enhancements and process improvements. Records Management Develop and administer the organization's records management program. Establish retention schedules and disposition procedures. Ensure records are maintained, preserved, and disposed of in accordance with legal and business requirements. Compliance and Regulatory Management Monitor applicable legislation, regulations, standards, and industry best practices. Ensure organizational information management practices remain compliant. Coordinate audits and support compliance reporting activities. Training and Organizational Awareness Develop and deliver education and awareness programs relating to information management. Promote organizational understanding of policies, procedures, and employee responsibilities. Provide guidance and support to business units implementing information management practices. Monitoring, Reporting, and Continuous Improvement Monitor the effectiveness of the Information Management System. Conduct regular reviews and assessments of policies, procedures, and controls. Develop performance measures and recommend improvements to strengthen the Information Management Program. Documentation and Standards Develop and maintain documentation supporting the Information Management System, including standards, procedures, templates, and a comprehensive glossary of information management terminology. MINIMUM QUALIFICATIONS Clearance Required: Have or ability to obtain and maintain U.S. Department of Energy Q-level security clearance Bachelor's degree in Information Science, Library Science, Records Management, Archival Studies, Business Administration, or a related field. 5+ Years related experience in records and information management. Knowledge of records management principles, practices, and technologies. Experience with electronic document management systems. Strong organizational, analytical, and problem-solving skills. Excellent collaboration, influencing and interpersonal skills. Ability to work independently and as part of a growing team in an ambiguous and evolving work environment. PREFFERED QUALIFICATION Active TS/Q Clearance Master's degree in Library and Information Science (MLIS), Information Management, or related field. Certified Records Manager (CRM) or Information Governance Professional (IGP). A strong understanding of information management technologies such as database management systems, content management systems, search engines, and data analytics tools. Prior experience in supporting the assessment and development of government records programs in the areas of national security, homeland security, nuclear/radiological security, or related field. Knowledge of U.S. Department of Energy records guidelines and best practices. LOCATION: This position is full-time on site Buena Vista NM SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. BENEFITS Employer-paid employee Medical, Dental and Vision Care. Low-Cost Family Health Care offered. Federal Holidays and three (3) weeks' vacation 401(k) with Employer Match Cross-training opportunities Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer. Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer.
11/06/2026
Full time
Job Description Job Description The Information Management Specialist is responsible for the development, implementation, administration, and continuous improvement of the organization's Information Management System (IMS). This position is tasked to establish an effective information management framework that ensures organizational information is managed securely, efficiently, and in compliance with applicable legal, regulatory, and business requirements. The support staff will design, implement, and maintain the organization's Information Management Plan (IMP), integrating governance, records management, information security, data quality, compliance, and technology into a comprehensive management system that supports organizational objectives. The Information Management Specialist is responsible for implementing and maintaining the following core components of the Information Management Plan under the guidance of the SSC lead and the Federal sponsor within the Standards and Records work center: Information Management Strategy Develop and maintain the organization's Information Management Plan. Define the scope, objectives, and strategic direction for information management. Ensure the Information Management Plan aligns with organizational goals and operational requirements. Information Governance Establish and maintain an Information Governance Framework. Develop policies, standards, procedures, and governance structures. Define roles, responsibilities, and accountability for information management across the organization. Information Lifecycle Management Design and implement processes governing the creation, storage, access, maintenance, archiving, retention, and disposal of information. Ensure lifecycle management practices comply with legal, regulatory, and operational requirements. Data Classification and Information Architecture Develop and maintain information classification standards. Establish metadata, categorization, and tagging methodologies. Ensure information is organized according to sensitivity, business value, and legal obligations. Information Security and Privacy Collaborate with security and privacy stakeholders to ensure appropriate safeguards protect organizational information. Implement controls that support confidentiality, integrity, availability, and privacy compliance. Support compliance with applicable privacy legislation and organizational security policies. Data Quality Management Develop processes to improve and maintain data accuracy, completeness, consistency, reliability, and timeliness. Monitor data quality metrics and recommend corrective actions where required. Information Systems Management Identify and support the implementation of systems, applications, and technologies that facilitate effective information management. Ensure information systems support governance, security, records management, and operational requirements. Recommend system enhancements and process improvements. Records Management Develop and administer the organization's records management program. Establish retention schedules and disposition procedures. Ensure records are maintained, preserved, and disposed of in accordance with legal and business requirements. Compliance and Regulatory Management Monitor applicable legislation, regulations, standards, and industry best practices. Ensure organizational information management practices remain compliant. Coordinate audits and support compliance reporting activities. Training and Organizational Awareness Develop and deliver education and awareness programs relating to information management. Promote organizational understanding of policies, procedures, and employee responsibilities. Provide guidance and support to business units implementing information management practices. Monitoring, Reporting, and Continuous Improvement Monitor the effectiveness of the Information Management System. Conduct regular reviews and assessments of policies, procedures, and controls. Develop performance measures and recommend improvements to strengthen the Information Management Program. Documentation and Standards Develop and maintain documentation supporting the Information Management System, including standards, procedures, templates, and a comprehensive glossary of information management terminology. MINIMUM QUALIFICATIONS Clearance Required: Have or ability to obtain and maintain U.S. Department of Energy Q-level security clearance Bachelor's degree in Information Science, Library Science, Records Management, Archival Studies, Business Administration, or a related field. 5+ Years related experience in records and information management. Knowledge of records management principles, practices, and technologies. Experience with electronic document management systems. Strong organizational, analytical, and problem-solving skills. Excellent collaboration, influencing and interpersonal skills. Ability to work independently and as part of a growing team in an ambiguous and evolving work environment. PREFFERED QUALIFICATION Active TS/Q Clearance Master's degree in Library and Information Science (MLIS), Information Management, or related field. Certified Records Manager (CRM) or Information Governance Professional (IGP). A strong understanding of information management technologies such as database management systems, content management systems, search engines, and data analytics tools. Prior experience in supporting the assessment and development of government records programs in the areas of national security, homeland security, nuclear/radiological security, or related field. Knowledge of U.S. Department of Energy records guidelines and best practices. LOCATION: This position is full-time on site Buena Vista NM SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. BENEFITS Employer-paid employee Medical, Dental and Vision Care. Low-Cost Family Health Care offered. Federal Holidays and three (3) weeks' vacation 401(k) with Employer Match Cross-training opportunities Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer. Company Description With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include national security, intelligence, IT/cybersecurity, facility management and engineering, CBRNE defense and nuclear security, emergency response training/management, and mission and program support. MELE Associates, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment. MELE Associates, Inc. is an E-Verify employer.
Job Number: 475 Location: Midland/Odessa Supervises: N FLSA: Exempt Division: IDD Salary: $80.00 per hour. Shift: PT; may require a flexible work schedule; Assigned work hours may change as the needs of the agency and clients change Driving required: Y Travel required: Y Settings: office POSITION SUMMARY/JOB PURPOSE: The Licensed Psychological Associate (LPA) conducts assessments using an approved testing tool to determine if individuals qualify for intellectual and developmental disability (IDD) services. The testing incorporates school documents, such as IEP, ARD, and FIE to endorse, confirm or complete an initial formal evaluation. This position also incorporates medical diagnosis in the evaluation. The LPA will complete full evaluations when the individual has never been formally evaluated. This position works independently, under limited supervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS: Education Required: Master's Degree from accredited college or university in Clinical Counseling, School Psychology or Education. Experience Required: At least 1 year experience working with individuals with IDD or mental illness. Registration, Certification, Licensure or other Qualifications Required: Must maintain a valid Texas Driver's license, auto liability insurance and a driving record acceptable to PermiaCare's insurance requirements. Required to pass criminal history and background checks as well as pre-employment drug screen. Licensed in Texas as Licensed Psychological Associate (LPA) or Licensed Specialist in School Psychology (LSSP). ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct evaluations to determine if the individual qualifies for IDD services. Assess adaptive behavior using appropriate assessment tools. Prepare Determination of Intellectual Disability report using HHSC best practices guidelines. Ensure face to face interview and assessments. Contact individuals promptly to set up appointments. Meet unit performance measures or targets. Enter accurate and appropriate documentation of services within timeframe required. Maintain confidentiality of sensitive records and treatment information, client files and protected health information in compliance with HIPAA, laws, rules and regulations, and established procedures. Maintain regular and reliable physical on-site attendance. Regular attendance, dependability, and promptness are required for the scheduled work day 100% of the time, to ensure consistency and completeness of program's processes. Comply with the Abuse, Neglect, and Exploitation policy and reporting requirements. Adhere to the Code of Conduct and Standards of Behavior policy requirements. Establish and maintain effective work relationships with individuals served and their families, supervisors, co-workers and visitors by demonstrating cooperative, courteous and respectful behavior at all times. Communicate regularly with supervisor. Open and process mail/email in a timely manner. Answer phone, collect phone messages and respond to requests timely and accurately. Maintain safe and clean working environment by complying with procedures, rules and regulations. Perform all work functions and interactions using a trauma informed approach. Display professionalism when representing PermiaCare and the program in the community. Maintain compliance with legal requirements and company policies and procedures. Maintain valid and current driver's license, auto insurance, acceptable driving record and reliable transportation at all times. Driving may be required for this position. Complete all training as assigned prior to due date. Other duties as assigned. MARGINAL DUTIES AND RESPONSIBILITIES (these duties are not designated as essential for the purposes of ADA; they are still required duties): Fill in for other LPA staff as needed. Observe, assess and develop methods of changing behavior for those with behavioral needs through a Behavior Support Plan. Monitor progress and review Behavior Support Plans as needed. Provide translation, if applicable. Participate in team meeting or staffings. Participate in community activities and/or attends community meetings as needed. Participate in workgroups and committees as assigned. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: Knowledge of the IDD diagnosis and related conditions Ability to conduct meetings and trainings. Ability to locate the diagnostic codes that are associated with IDD and related conditions. Knowledge of HIPAA and ability to protect confidentiality. Effective multi-tasking skills. Good organizational skills. Welcoming, positive behavior. Ability to express self clearly and effectively, orally and in writing. Effective time management skills. Exceptional customer service skills, including positive attitude. Cultural sensitivity. Dependable attendance and punctuality. Knowledge of trauma informed theories, principles and practices. Flexibility and adaptability to different work environments. Excellent computer skills, including Word, Excel, Outlook, and Electronic Health Records (EHR). Reading and comprehending. Reasoning and analyzing. Ability to coordinate with various inter-agency personnel. Ability to fulfill PMAB and CPR/First Aid requirements. Ability to work independently. Good interpersonal skills, including ability to build rapport with individuals including co-workers. Ability to display comfort in interacting with individuals of diverse cultural, ethnic and economic backgrounds and with social service, healthcare, educational and criminal justice organizations, as needed. Ability to acquire and utilize new skills as the job requires. Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a spirit of teamwork. Ability to maintain highly confidential information. Ability to remain calm in stressful situations. Ability to plan and schedule work and implement directives without constant supervision. Model professionalism by appropriate dress, language, ethics and work habits. Ability to drive personal and/or company vehicle. This position may require travel to agency program sites, community and residential sites, and/or locations outside the PermiaCare catchment area. This position may require transport of agency individuals and/or individuals served. PHYSICAL REQUIREMENTS: Abilities Required: Light Lifting, under 15 lbs Light Carrying, under 15 lbs Walking Standing Sitting Operating office equipment Operating motor vehicle Ability to see Identify colors Depth perception needed Hearing (with aid) Hearing (without aid) Ability to write Ability to count Ability to read Ability to tell time Other (specify): driving required. May require some travel after hours and overnight. WORKSITE CONDITIONS: Travel Inside Working closely with others Working alone ADA Statement: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. EEO Statement: PermiaCare is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law. This job description is not designed to cover or contain a comprehensive list of duties, activities or responsibilities that are required of the employee for this job. Duties, activities and responsibilities may change or new ones may be assigned at any time with or without notice. This job description does not constitute an employment contract with PermiaCare. Employment is at-will. PI2e827aad72de-3439
11/02/2026
Full time
Job Number: 475 Location: Midland/Odessa Supervises: N FLSA: Exempt Division: IDD Salary: $80.00 per hour. Shift: PT; may require a flexible work schedule; Assigned work hours may change as the needs of the agency and clients change Driving required: Y Travel required: Y Settings: office POSITION SUMMARY/JOB PURPOSE: The Licensed Psychological Associate (LPA) conducts assessments using an approved testing tool to determine if individuals qualify for intellectual and developmental disability (IDD) services. The testing incorporates school documents, such as IEP, ARD, and FIE to endorse, confirm or complete an initial formal evaluation. This position also incorporates medical diagnosis in the evaluation. The LPA will complete full evaluations when the individual has never been formally evaluated. This position works independently, under limited supervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS: Education Required: Master's Degree from accredited college or university in Clinical Counseling, School Psychology or Education. Experience Required: At least 1 year experience working with individuals with IDD or mental illness. Registration, Certification, Licensure or other Qualifications Required: Must maintain a valid Texas Driver's license, auto liability insurance and a driving record acceptable to PermiaCare's insurance requirements. Required to pass criminal history and background checks as well as pre-employment drug screen. Licensed in Texas as Licensed Psychological Associate (LPA) or Licensed Specialist in School Psychology (LSSP). ESSENTIAL DUTIES AND RESPONSIBILITIES: Conduct evaluations to determine if the individual qualifies for IDD services. Assess adaptive behavior using appropriate assessment tools. Prepare Determination of Intellectual Disability report using HHSC best practices guidelines. Ensure face to face interview and assessments. Contact individuals promptly to set up appointments. Meet unit performance measures or targets. Enter accurate and appropriate documentation of services within timeframe required. Maintain confidentiality of sensitive records and treatment information, client files and protected health information in compliance with HIPAA, laws, rules and regulations, and established procedures. Maintain regular and reliable physical on-site attendance. Regular attendance, dependability, and promptness are required for the scheduled work day 100% of the time, to ensure consistency and completeness of program's processes. Comply with the Abuse, Neglect, and Exploitation policy and reporting requirements. Adhere to the Code of Conduct and Standards of Behavior policy requirements. Establish and maintain effective work relationships with individuals served and their families, supervisors, co-workers and visitors by demonstrating cooperative, courteous and respectful behavior at all times. Communicate regularly with supervisor. Open and process mail/email in a timely manner. Answer phone, collect phone messages and respond to requests timely and accurately. Maintain safe and clean working environment by complying with procedures, rules and regulations. Perform all work functions and interactions using a trauma informed approach. Display professionalism when representing PermiaCare and the program in the community. Maintain compliance with legal requirements and company policies and procedures. Maintain valid and current driver's license, auto insurance, acceptable driving record and reliable transportation at all times. Driving may be required for this position. Complete all training as assigned prior to due date. Other duties as assigned. MARGINAL DUTIES AND RESPONSIBILITIES (these duties are not designated as essential for the purposes of ADA; they are still required duties): Fill in for other LPA staff as needed. Observe, assess and develop methods of changing behavior for those with behavioral needs through a Behavior Support Plan. Monitor progress and review Behavior Support Plans as needed. Provide translation, if applicable. Participate in team meeting or staffings. Participate in community activities and/or attends community meetings as needed. Participate in workgroups and committees as assigned. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: Knowledge of the IDD diagnosis and related conditions Ability to conduct meetings and trainings. Ability to locate the diagnostic codes that are associated with IDD and related conditions. Knowledge of HIPAA and ability to protect confidentiality. Effective multi-tasking skills. Good organizational skills. Welcoming, positive behavior. Ability to express self clearly and effectively, orally and in writing. Effective time management skills. Exceptional customer service skills, including positive attitude. Cultural sensitivity. Dependable attendance and punctuality. Knowledge of trauma informed theories, principles and practices. Flexibility and adaptability to different work environments. Excellent computer skills, including Word, Excel, Outlook, and Electronic Health Records (EHR). Reading and comprehending. Reasoning and analyzing. Ability to coordinate with various inter-agency personnel. Ability to fulfill PMAB and CPR/First Aid requirements. Ability to work independently. Good interpersonal skills, including ability to build rapport with individuals including co-workers. Ability to display comfort in interacting with individuals of diverse cultural, ethnic and economic backgrounds and with social service, healthcare, educational and criminal justice organizations, as needed. Ability to acquire and utilize new skills as the job requires. Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a spirit of teamwork. Ability to maintain highly confidential information. Ability to remain calm in stressful situations. Ability to plan and schedule work and implement directives without constant supervision. Model professionalism by appropriate dress, language, ethics and work habits. Ability to drive personal and/or company vehicle. This position may require travel to agency program sites, community and residential sites, and/or locations outside the PermiaCare catchment area. This position may require transport of agency individuals and/or individuals served. PHYSICAL REQUIREMENTS: Abilities Required: Light Lifting, under 15 lbs Light Carrying, under 15 lbs Walking Standing Sitting Operating office equipment Operating motor vehicle Ability to see Identify colors Depth perception needed Hearing (with aid) Hearing (without aid) Ability to write Ability to count Ability to read Ability to tell time Other (specify): driving required. May require some travel after hours and overnight. WORKSITE CONDITIONS: Travel Inside Working closely with others Working alone ADA Statement: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. EEO Statement: PermiaCare is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law. This job description is not designed to cover or contain a comprehensive list of duties, activities or responsibilities that are required of the employee for this job. Duties, activities and responsibilities may change or new ones may be assigned at any time with or without notice. This job description does not constitute an employment contract with PermiaCare. Employment is at-will. PI2e827aad72de-3439
Description: We are seeking a highly organized and detail-oriented Pre-Certification Specialist to join our healthcare team. In this role, you will be responsible for obtaining insurance authorizations and verifying patient benefits to ensure services are approved before treatment. This position serves as a liaison between patients, providers, and insurance carriers to ensure medical services meet payer requirements and are authorized before treatment. The specialist helps minimize claim denials, improve reimbursement, and support a positive patient experience. The ideal candidate is knowledgeable in insurance processes, thrives in a fast-paced environment, and is committed to delivering exceptional support to patients and providers. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization. Looking for a better work/life balance? Our career opportunities have Monday-Fridays work schedules. Competitive Pay & Benefits: Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life. What You Will be Doing: Verify patient insurance eligibility, benefits, and coverage. Obtain prior authorizations and pre-certifications for procedures, diagnostic testing and specialty services. Review physician orders and supporting clinical documentation for authorization requirements. Submit authorization requests and required medical records to insurance carriers. Monitor and track authorization approvals, denials, and expirations. Follow up on pending requests to ensure timely completion. Communicate authorization status and patient financial responsibility to providers, staff, and patients. Assist with appeals and reconsideration requests for denied services. Maintain accurate documentation of all authorization activities within the electronic medical record (EMR) and practice management systems. Collaborate with scheduling, clinical, and billing departments to reduce delays and support revenue cycle performance. PM20 Requirements: Qualified applicants should have a minimum of 1-3 years of healthcare authorization, insurance verification, medical billing, &/or revenue cycle experience. Experience working with multiple commercial insurers, Medicare, and Medicaid plans. Experience in a physician practice, outpatient clinic, hospital, or specialty healthcare setting preferred. Good understanding of Insurance plans and medical necessity guidelines. Good knowledge of medical terminology & anatomy. Proficient with ICD-10 & CPT codes. previous experience with pre-certifying surgical procedures Excellent oral and written communication skills required. Proficiency with EMR and practice management systems. PI1c3589ea5-
11/02/2026
Full time
Description: We are seeking a highly organized and detail-oriented Pre-Certification Specialist to join our healthcare team. In this role, you will be responsible for obtaining insurance authorizations and verifying patient benefits to ensure services are approved before treatment. This position serves as a liaison between patients, providers, and insurance carriers to ensure medical services meet payer requirements and are authorized before treatment. The specialist helps minimize claim denials, improve reimbursement, and support a positive patient experience. The ideal candidate is knowledgeable in insurance processes, thrives in a fast-paced environment, and is committed to delivering exceptional support to patients and providers. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization. Looking for a better work/life balance? Our career opportunities have Monday-Fridays work schedules. Competitive Pay & Benefits: Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life. What You Will be Doing: Verify patient insurance eligibility, benefits, and coverage. Obtain prior authorizations and pre-certifications for procedures, diagnostic testing and specialty services. Review physician orders and supporting clinical documentation for authorization requirements. Submit authorization requests and required medical records to insurance carriers. Monitor and track authorization approvals, denials, and expirations. Follow up on pending requests to ensure timely completion. Communicate authorization status and patient financial responsibility to providers, staff, and patients. Assist with appeals and reconsideration requests for denied services. Maintain accurate documentation of all authorization activities within the electronic medical record (EMR) and practice management systems. Collaborate with scheduling, clinical, and billing departments to reduce delays and support revenue cycle performance. PM20 Requirements: Qualified applicants should have a minimum of 1-3 years of healthcare authorization, insurance verification, medical billing, &/or revenue cycle experience. Experience working with multiple commercial insurers, Medicare, and Medicaid plans. Experience in a physician practice, outpatient clinic, hospital, or specialty healthcare setting preferred. Good understanding of Insurance plans and medical necessity guidelines. Good knowledge of medical terminology & anatomy. Proficient with ICD-10 & CPT codes. previous experience with pre-certifying surgical procedures Excellent oral and written communication skills required. Proficiency with EMR and practice management systems. PI1c3589ea5-
Norton Healthcare seeks a Cancer Data Compliance Specialist to support the Norton Cancer Registry by ensuring complete, accurate, and compliant cancer data. In this role, you will review and validate case abstracts, apply cancer staging and coding standards, and monitor adherence to CoC, SEER, NPCR, and internal quality benchmarks. You will collaborate with oncology, compliance, and IT teams to resolve discrepancies, optimize workflows, and prepare audit-ready reports that support accreditation, quality improvement, and research across our mission-driven health system. Responsibilities Validate and maintain accurate, complete cancer registry data for Norton Cancer Registry. Apply current coding, staging, and reporting standards (e.g., Co C, SEER, NPCR, AJCC). Monitor data quality and compliance metrics; identify and correct discrepancies. Prepare accreditation, regulatory, and internal quality reports and dashboards. Collaborate with oncology, compliance, and IT teams to refine data workflows. Support audits and accreditation reviews with thorough documentation and analysis. Assist with data extracts for quality improvement, research, and performance reporting. Stay current with evolving cancer registry and data compliance requirements. Required Skills Cancer registry data abstraction Healthcare data compliance Regulatory reporting (Co C, SEER, NPCR) ICD-O and staging systems (AJCC, TNM) Data validation and audit methods Electronic health record (EHR) systems Cancer registry software (e.g., Co C-accredited tools) SQL or data query tools Report writing and analytics HIPAA and data privacy
11/01/2026
Full time
Norton Healthcare seeks a Cancer Data Compliance Specialist to support the Norton Cancer Registry by ensuring complete, accurate, and compliant cancer data. In this role, you will review and validate case abstracts, apply cancer staging and coding standards, and monitor adherence to CoC, SEER, NPCR, and internal quality benchmarks. You will collaborate with oncology, compliance, and IT teams to resolve discrepancies, optimize workflows, and prepare audit-ready reports that support accreditation, quality improvement, and research across our mission-driven health system. Responsibilities Validate and maintain accurate, complete cancer registry data for Norton Cancer Registry. Apply current coding, staging, and reporting standards (e.g., Co C, SEER, NPCR, AJCC). Monitor data quality and compliance metrics; identify and correct discrepancies. Prepare accreditation, regulatory, and internal quality reports and dashboards. Collaborate with oncology, compliance, and IT teams to refine data workflows. Support audits and accreditation reviews with thorough documentation and analysis. Assist with data extracts for quality improvement, research, and performance reporting. Stay current with evolving cancer registry and data compliance requirements. Required Skills Cancer registry data abstraction Healthcare data compliance Regulatory reporting (Co C, SEER, NPCR) ICD-O and staging systems (AJCC, TNM) Data validation and audit methods Electronic health record (EHR) systems Cancer registry software (e.g., Co C-accredited tools) SQL or data query tools Report writing and analytics HIPAA and data privacy
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Incident Documentation and Root Cause Analysis: Accurately document issues and resolutions in ticketing systems and assist in root cause analysis to prevent recurrence Training and Knowledge Sharing: Provide training or knowledge-sharing sessions for end-users on common issues, software use, or new technologies Project Support: Participate in or lead small IT projects such as system upgrades, application rollouts, or infrastructure changes Compliance and Security Adherence: Ensure all work complies with organizational security policies, data protection standards, and healthcare regulations (e.g., HIPAA) Inventory and Resource Management: Monitor and manage IT inventory, ensuring appropriate stock levels of spare hardware and replacement parts Collaboration with Vendors: Work closely with third-party vendors for advanced troubleshooting, warranty claims, or specialized support services Proactive Maintenance: Perform regular checks and maintenance on systems and devices to ensure optimal performance and prevent failures Service Level Agreements (SLAs): Ensure adherence to SLAs for response and resolution times, prioritizing tasks accordingly Cross-Team Collaboration: Act as a liaison between on-site teams and higher-tier IT teams to escalate and resolve complex issues effectively Provide customer service support to both internal users, external customers, and vendors on Prohealth Care's Network Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization Maintains detailed and accurate records in workload management, asset management, and administrative applications Provides tier I and II support in all areas of the organizational service portfolio Provides excellent customer service to all levels of employees including customers, peers, and leadership Accurately follows documentation and checklists to ensure efficiency and consistency Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer Self-directed once assigned work and functions with considerable independence Shows an interest in learning more advanced aspects of the functional skills Actively maintains a level of self-study related to technology and customer service Able to communicate with the customer in non-technical terms so the users can understand You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 2+ years of technical support experience 2+ years of experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners 2+ years of experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems Ability to lift 40 lbs., work in an environment of varying temperatures, ability to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation Preferred Qualifications: Familiarity with general networking and customer/server concepts Adaptability, teamwork, and problem-solving abilities in a high-pressure, healthcare-focused environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
10/02/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Incident Documentation and Root Cause Analysis: Accurately document issues and resolutions in ticketing systems and assist in root cause analysis to prevent recurrence Training and Knowledge Sharing: Provide training or knowledge-sharing sessions for end-users on common issues, software use, or new technologies Project Support: Participate in or lead small IT projects such as system upgrades, application rollouts, or infrastructure changes Compliance and Security Adherence: Ensure all work complies with organizational security policies, data protection standards, and healthcare regulations (e.g., HIPAA) Inventory and Resource Management: Monitor and manage IT inventory, ensuring appropriate stock levels of spare hardware and replacement parts Collaboration with Vendors: Work closely with third-party vendors for advanced troubleshooting, warranty claims, or specialized support services Proactive Maintenance: Perform regular checks and maintenance on systems and devices to ensure optimal performance and prevent failures Service Level Agreements (SLAs): Ensure adherence to SLAs for response and resolution times, prioritizing tasks accordingly Cross-Team Collaboration: Act as a liaison between on-site teams and higher-tier IT teams to escalate and resolve complex issues effectively Provide customer service support to both internal users, external customers, and vendors on Prohealth Care's Network Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization Maintains detailed and accurate records in workload management, asset management, and administrative applications Provides tier I and II support in all areas of the organizational service portfolio Provides excellent customer service to all levels of employees including customers, peers, and leadership Accurately follows documentation and checklists to ensure efficiency and consistency Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer Self-directed once assigned work and functions with considerable independence Shows an interest in learning more advanced aspects of the functional skills Actively maintains a level of self-study related to technology and customer service Able to communicate with the customer in non-technical terms so the users can understand You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 2+ years of technical support experience 2+ years of experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners 2+ years of experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems Ability to lift 40 lbs., work in an environment of varying temperatures, ability to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation Preferred Qualifications: Familiarity with general networking and customer/server concepts Adaptability, teamwork, and problem-solving abilities in a high-pressure, healthcare-focused environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Incident Documentation and Root Cause Analysis: Accurately document issues and resolutions in ticketing systems and assist in root cause analysis to prevent recurrence Training and Knowledge Sharing: Provide training or knowledge-sharing sessions for end-users on common issues, software use, or new technologies Project Support: Participate in or lead small IT projects such as system upgrades, application rollouts, or infrastructure changes Compliance and Security Adherence: Ensure all work complies with organizational security policies, data protection standards, and healthcare regulations (e.g., HIPAA) Inventory and Resource Management: Monitor and manage IT inventory, ensuring appropriate stock levels of spare hardware and replacement parts Collaboration with Vendors: Work closely with third-party vendors for advanced troubleshooting, warranty claims, or specialized support services Proactive Maintenance: Perform regular checks and maintenance on systems and devices to ensure optimal performance and prevent failures Service Level Agreements (SLAs): Ensure adherence to SLAs for response and resolution times, prioritizing tasks accordingly Cross-Team Collaboration: Act as a liaison between on-site teams and higher-tier IT teams to escalate and resolve complex issues effectively Provide customer service support to both internal users, external customers, and vendors on Prohealth Care's Network Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization Maintains detailed and accurate records in workload management, asset management, and administrative applications Provides tier I and II support in all areas of the organizational service portfolio Provides excellent customer service to all levels of employees including customers, peers, and leadership Accurately follows documentation and checklists to ensure efficiency and consistency Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer Self-directed once assigned work and functions with considerable independence Shows an interest in learning more advanced aspects of the functional skills Actively maintains a level of self-study related to technology and customer service Able to communicate with the customer in non-technical terms so the users can understand You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 2+ years of technical support experience 2+ years of experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners 2+ years of experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems Ability to lift 40 lbs., work in an environment of varying temperatures, ability to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation Preferred Qualifications: Familiarity with general networking and customer/server concepts Adaptability, teamwork, and problem-solving abilities in a high-pressure, healthcare-focused environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
10/02/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Incident Documentation and Root Cause Analysis: Accurately document issues and resolutions in ticketing systems and assist in root cause analysis to prevent recurrence Training and Knowledge Sharing: Provide training or knowledge-sharing sessions for end-users on common issues, software use, or new technologies Project Support: Participate in or lead small IT projects such as system upgrades, application rollouts, or infrastructure changes Compliance and Security Adherence: Ensure all work complies with organizational security policies, data protection standards, and healthcare regulations (e.g., HIPAA) Inventory and Resource Management: Monitor and manage IT inventory, ensuring appropriate stock levels of spare hardware and replacement parts Collaboration with Vendors: Work closely with third-party vendors for advanced troubleshooting, warranty claims, or specialized support services Proactive Maintenance: Perform regular checks and maintenance on systems and devices to ensure optimal performance and prevent failures Service Level Agreements (SLAs): Ensure adherence to SLAs for response and resolution times, prioritizing tasks accordingly Cross-Team Collaboration: Act as a liaison between on-site teams and higher-tier IT teams to escalate and resolve complex issues effectively Provide customer service support to both internal users, external customers, and vendors on Prohealth Care's Network Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization Maintains detailed and accurate records in workload management, asset management, and administrative applications Provides tier I and II support in all areas of the organizational service portfolio Provides excellent customer service to all levels of employees including customers, peers, and leadership Accurately follows documentation and checklists to ensure efficiency and consistency Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer Self-directed once assigned work and functions with considerable independence Shows an interest in learning more advanced aspects of the functional skills Actively maintains a level of self-study related to technology and customer service Able to communicate with the customer in non-technical terms so the users can understand You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 2+ years of technical support experience 2+ years of experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners 2+ years of experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems Ability to lift 40 lbs., work in an environment of varying temperatures, ability to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation Preferred Qualifications: Familiarity with general networking and customer/server concepts Adaptability, teamwork, and problem-solving abilities in a high-pressure, healthcare-focused environment Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Job Description Job Description SYSTEMS SPECIALIST This position can be based out of our Plymouth, MN; Clinton, MD; Fenton, MO; or Allentown, PA offices. About the company Archkey is one of the nation's largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We're the POWER behind making the improbable possible. We're electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We're not just energizing infrastructure, we're energizing careers, communities, and the future. Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow with us as we scale About the position Responsible for performing systems design, pre-planning, programming, commissioning, and training. This position provides technical support, research and development and other activities related to problem-resolution and client satisfaction of systems, in alignment with all Company policies, procedures, key objectives and regulations. Our Ideal Candidate Has experience with audio-visual, access control, programming, and/or security systems. Can work autonomously and creatively solve problems. Understands computing concepts, physical security systems software, storage, SQL databases, and physical security system components. Day in the life Designs audio visual, wireless and/or security systems to meet customer needs according to best industry practices and Company guidelines while complying with all applicable building codes and legal requirements. Collaborates with other systems specialists during the installation of integrated systems. Determines material quantities in the amounts needed to complete projects according to bid specifications. Develops and creates systems documentation, including pre-sale system drawings, system installation drawings and other system documentation. Plans, coordinates, and performs programming of systems and other integrated components to meet customer and system operational needs. Ensures all assigned systems are being installed, programmed, tested, and commissioned according to current industry and company standards. Creates systems testing and commissioning reports. Thoroughly tests and commissions system components to ensure optimal system performance. Performs change orders and system-related measures following Company standards and industry best practices. Provides frequent communication, troubleshooting and problem-resolution consulting with systems issues. Provides remote assistance to customers as required. Accurately and confidentially maintains Company records and other sensitive business and customer data. Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities. Minimum Qualifications Associate degree or equivalent work experience in information technology, computer science, or a related field. Bachelor's degree preferred. CCNA or CompTIA Network+ certification and/or BICSI certification preferred. Minimum 3 years of experience with the design and implementation of installed systems, including programming, scheduling, and commissioning experience. Experience with and strong understanding of data networking. Manufacturer platform certification(s) or programming and design experience for Avigilon Control Center, Lenel OnGuard, Genetec Security Center, Milestone Xprotect Corporate, Enterprise or S2 Security. Knowledge and skills to review software and firmware, perform level normalizations, verify electronic devices and loudspeaker operational performance, and recommend system updates when needed. In-depth experience with LEAN methodologies and applications. Strong process orientation. Strong organizational, critical thinking skills and detail orientation. Solid financial, analytical, and mathematical skills. Professional and effective independent problem solving, time management and prioritization skills. Ability to perform job duties, manage workflow and meet deadlines in a fast-paced environment with multiple and sometimes changing priorities independently and effectively. Travel Occasional travel may be required. Salary Range $80,300-$96,400 annually, based on experiences and qualifications. Benefits At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Legal & Fraud Disclaimer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer. . Beware of fraudulent job postings. ArchKey Solutions only communicates through official channels. All official communication will come from email address and we will never ask for financial information, payments, or personal details outside of the standard hiring process. To confirm the legitimacy of a job, visit our careers page or reach out to a member of our Talent Acquisition team.
09/30/2026
Full time
Job Description Job Description SYSTEMS SPECIALIST This position can be based out of our Plymouth, MN; Clinton, MD; Fenton, MO; or Allentown, PA offices. About the company Archkey is one of the nation's largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We're the POWER behind making the improbable possible. We're electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We're not just energizing infrastructure, we're energizing careers, communities, and the future. Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow with us as we scale About the position Responsible for performing systems design, pre-planning, programming, commissioning, and training. This position provides technical support, research and development and other activities related to problem-resolution and client satisfaction of systems, in alignment with all Company policies, procedures, key objectives and regulations. Our Ideal Candidate Has experience with audio-visual, access control, programming, and/or security systems. Can work autonomously and creatively solve problems. Understands computing concepts, physical security systems software, storage, SQL databases, and physical security system components. Day in the life Designs audio visual, wireless and/or security systems to meet customer needs according to best industry practices and Company guidelines while complying with all applicable building codes and legal requirements. Collaborates with other systems specialists during the installation of integrated systems. Determines material quantities in the amounts needed to complete projects according to bid specifications. Develops and creates systems documentation, including pre-sale system drawings, system installation drawings and other system documentation. Plans, coordinates, and performs programming of systems and other integrated components to meet customer and system operational needs. Ensures all assigned systems are being installed, programmed, tested, and commissioned according to current industry and company standards. Creates systems testing and commissioning reports. Thoroughly tests and commissions system components to ensure optimal system performance. Performs change orders and system-related measures following Company standards and industry best practices. Provides frequent communication, troubleshooting and problem-resolution consulting with systems issues. Provides remote assistance to customers as required. Accurately and confidentially maintains Company records and other sensitive business and customer data. Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities. Minimum Qualifications Associate degree or equivalent work experience in information technology, computer science, or a related field. Bachelor's degree preferred. CCNA or CompTIA Network+ certification and/or BICSI certification preferred. Minimum 3 years of experience with the design and implementation of installed systems, including programming, scheduling, and commissioning experience. Experience with and strong understanding of data networking. Manufacturer platform certification(s) or programming and design experience for Avigilon Control Center, Lenel OnGuard, Genetec Security Center, Milestone Xprotect Corporate, Enterprise or S2 Security. Knowledge and skills to review software and firmware, perform level normalizations, verify electronic devices and loudspeaker operational performance, and recommend system updates when needed. In-depth experience with LEAN methodologies and applications. Strong process orientation. Strong organizational, critical thinking skills and detail orientation. Solid financial, analytical, and mathematical skills. Professional and effective independent problem solving, time management and prioritization skills. Ability to perform job duties, manage workflow and meet deadlines in a fast-paced environment with multiple and sometimes changing priorities independently and effectively. Travel Occasional travel may be required. Salary Range $80,300-$96,400 annually, based on experiences and qualifications. Benefits At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Legal & Fraud Disclaimer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer. . Beware of fraudulent job postings. ArchKey Solutions only communicates through official channels. All official communication will come from email address and we will never ask for financial information, payments, or personal details outside of the standard hiring process. To confirm the legitimacy of a job, visit our careers page or reach out to a member of our Talent Acquisition team.
Job Description Job Description SYSTEMS SPECIALIST This position can be based out of our Plymouth, MN; Clinton, MD; Fenton, MO; or Allentown, PA offices. About the company Archkey is one of the nation's largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We're the POWER behind making the improbable possible. We're electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We're not just energizing infrastructure, we're energizing careers, communities, and the future. Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow with us as we scale About the position Responsible for performing systems design, pre-planning, programming, commissioning, and training. This position provides technical support, research and development and other activities related to problem-resolution and client satisfaction of systems, in alignment with all Company policies, procedures, key objectives and regulations. Our Ideal Candidate Has experience with audio-visual, access control, programming, and/or security systems. Can work autonomously and creatively solve problems. Understands computing concepts, physical security systems software, storage, SQL databases, and physical security system components. Day in the life Designs audio visual, wireless and/or security systems to meet customer needs according to best industry practices and Company guidelines while complying with all applicable building codes and legal requirements. Collaborates with other systems specialists during the installation of integrated systems. Determines material quantities in the amounts needed to complete projects according to bid specifications. Develops and creates systems documentation, including pre-sale system drawings, system installation drawings and other system documentation. Plans, coordinates, and performs programming of systems and other integrated components to meet customer and system operational needs. Ensures all assigned systems are being installed, programmed, tested, and commissioned according to current industry and company standards. Creates systems testing and commissioning reports. Thoroughly tests and commissions system components to ensure optimal system performance. Performs change orders and system-related measures following Company standards and industry best practices. Provides frequent communication, troubleshooting and problem-resolution consulting with systems issues. Provides remote assistance to customers as required. Accurately and confidentially maintains Company records and other sensitive business and customer data. Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities. Minimum Qualifications Associate degree or equivalent work experience in information technology, computer science, or a related field. Bachelor's degree preferred. CCNA or CompTIA Network+ certification and/or BICSI certification preferred. Minimum 3 years of experience with the design and implementation of installed systems, including programming, scheduling, and commissioning experience. Experience with and strong understanding of data networking. Manufacturer platform certification(s) or programming and design experience for Avigilon Control Center, Lenel OnGuard, Genetec Security Center, Milestone Xprotect Corporate, Enterprise or S2 Security. Knowledge and skills to review software and firmware, perform level normalizations, verify electronic devices and loudspeaker operational performance, and recommend system updates when needed. In-depth experience with LEAN methodologies and applications. Strong process orientation. Strong organizational, critical thinking skills and detail orientation. Solid financial, analytical, and mathematical skills. Professional and effective independent problem solving, time management and prioritization skills. Ability to perform job duties, manage workflow and meet deadlines in a fast-paced environment with multiple and sometimes changing priorities independently and effectively. Travel Occasional travel may be required. Salary Range $80,300-$96,400 annually, based on experiences and qualifications. Benefits At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Legal & Fraud Disclaimer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer. . Beware of fraudulent job postings. ArchKey Solutions only communicates through official channels. All official communication will come from email address and we will never ask for financial information, payments, or personal details outside of the standard hiring process. To confirm the legitimacy of a job, visit our careers page or reach out to a member of our Talent Acquisition team.
09/30/2026
Full time
Job Description Job Description SYSTEMS SPECIALIST This position can be based out of our Plymouth, MN; Clinton, MD; Fenton, MO; or Allentown, PA offices. About the company Archkey is one of the nation's largest privately held specialty trade installation and integrated facility service companies. We are a leader in designing, building and maintaining electrical, technologies and specialty systems. We're the POWER behind making the improbable possible. We're electrifying the nation, energizing the future and bringing communities to life like never before. What we do today shapes the vision of tomorrow. Our work impacts lives long after the building is done. This means we are committed to building in ways that are not just technologically advanced, but sustainable, scalable and equitable by all. We're not just energizing infrastructure, we're energizing careers, communities, and the future. Made up of the brightest minds in the industry, our team is our greatest asset bringing knowledge, skills, and experience to every project. This is more than a call to join us, it's an invitation to be part of a visionary journey, to grow with us as we scale About the position Responsible for performing systems design, pre-planning, programming, commissioning, and training. This position provides technical support, research and development and other activities related to problem-resolution and client satisfaction of systems, in alignment with all Company policies, procedures, key objectives and regulations. Our Ideal Candidate Has experience with audio-visual, access control, programming, and/or security systems. Can work autonomously and creatively solve problems. Understands computing concepts, physical security systems software, storage, SQL databases, and physical security system components. Day in the life Designs audio visual, wireless and/or security systems to meet customer needs according to best industry practices and Company guidelines while complying with all applicable building codes and legal requirements. Collaborates with other systems specialists during the installation of integrated systems. Determines material quantities in the amounts needed to complete projects according to bid specifications. Develops and creates systems documentation, including pre-sale system drawings, system installation drawings and other system documentation. Plans, coordinates, and performs programming of systems and other integrated components to meet customer and system operational needs. Ensures all assigned systems are being installed, programmed, tested, and commissioned according to current industry and company standards. Creates systems testing and commissioning reports. Thoroughly tests and commissions system components to ensure optimal system performance. Performs change orders and system-related measures following Company standards and industry best practices. Provides frequent communication, troubleshooting and problem-resolution consulting with systems issues. Provides remote assistance to customers as required. Accurately and confidentially maintains Company records and other sensitive business and customer data. Utilizes LEAN concepts or other continuous improvement methodologies to ensure the most efficient operations, processes, and activities. Minimum Qualifications Associate degree or equivalent work experience in information technology, computer science, or a related field. Bachelor's degree preferred. CCNA or CompTIA Network+ certification and/or BICSI certification preferred. Minimum 3 years of experience with the design and implementation of installed systems, including programming, scheduling, and commissioning experience. Experience with and strong understanding of data networking. Manufacturer platform certification(s) or programming and design experience for Avigilon Control Center, Lenel OnGuard, Genetec Security Center, Milestone Xprotect Corporate, Enterprise or S2 Security. Knowledge and skills to review software and firmware, perform level normalizations, verify electronic devices and loudspeaker operational performance, and recommend system updates when needed. In-depth experience with LEAN methodologies and applications. Strong process orientation. Strong organizational, critical thinking skills and detail orientation. Solid financial, analytical, and mathematical skills. Professional and effective independent problem solving, time management and prioritization skills. Ability to perform job duties, manage workflow and meet deadlines in a fast-paced environment with multiple and sometimes changing priorities independently and effectively. Travel Occasional travel may be required. Salary Range $80,300-$96,400 annually, based on experiences and qualifications. Benefits At ArchKey Solutions, our benefits package includes competitive health insurance options (medical, dental, and vision), a robust 401(k) retirement savings plan with employer match, paid time off and holidays, and access to wellness programs. Additionally, we offer professional development opportunities, tuition reimbursement, and employee assistance programs to support your growth and well-being. We ensure that our benefits are designed to promote the health, security, and work-life balance of our employees. Additional information is available at Legal & Fraud Disclaimer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are an Affirmative Action, Equal Opportunity Employer. . Beware of fraudulent job postings. ArchKey Solutions only communicates through official channels. All official communication will come from email address and we will never ask for financial information, payments, or personal details outside of the standard hiring process. To confirm the legitimacy of a job, visit our careers page or reach out to a member of our Talent Acquisition team.
