Job Description Job Description Description: Central Conveyor Company, a member of the Tsubaki Group, is a turn-key Systems Integrator with a complete portfolio of conveyance solutions and products for the Automotive, Parcel & Logistics, and Warehouse & Distribution markets. The Systems Administrator will provide hardware and software technical support. Responsibilities will include interfacing with the customer to track, record, and document help desk requests and issues. Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed. Support users with desktops, laptops, mobile devices, printers, Microsoft 365, Autodesk products, and other business applications. Install, configure, maintain, and troubleshoot Windows workstations, servers, hardware, and software. Install, configure, license, update, and troubleshoot Autodesk applications and CAD/engineering workstations, coordinating with engineering users and vendors as necessary. Administer Active Directory, Microsoft Entra ID, Microsoft 365, VMware, network equipment, wireless infrastructure, and firewalls. Manage user accounts, security groups, permissions, Multi-Factor Authentication (MFA), and access controls. Maintain endpoint security controls, including EDR/antivirus, BitLocker encryption, host firewalls, security policies, and device controls. Perform operating system and application patching, vulnerability remediation, firmware updates, and security configuration management. Investigate and respond to phishing, malware, compromised accounts, unauthorized software, and other cybersecurity incidents. Support vulnerability management, security assessments, access reviews, audit requirements, and compliance documentation. Maintain and test backup, disaster recovery, and business continuity systems. Support VPN, firewall, network segmentation, wireless, and secure remote-access technologies. Support employee onboarding and offboarding, including account provisioning, computer setup, access removal, and equipment recovery. Maintain hardware/software inventories, system documentation, security records, and technical procedures. Monitor Help Desk requests and escalate issues in accordance with established procedures and Service Level Agreements (SLAs). Coordinate with employees, engineering teams, vendors, and other IT resources to resolve technical issues and support technology initiatives. Perform backup, restore, and disaster recovery operations using Cohesity. Deploy, maintain, and troubleshoot Trimble/Accubid software solutions. Create and maintain technical documentation, procedures, and knowledge base articles. Assist with I/T project planning, coordination, and implementation. Deploy, maintain, and troubleshoot GainSeeker Pro software. Develop and maintain PowerShell scripts to automate administrative tasks. Experience with Microsoft Visual Studio 2022 and application development is preferred. Provide after-hours and remote-site support as required. Some travel required Support remote sites Troy, Sandusky, AL, MO, and TN locations Requirements: Minimum of six (6) years' work experience as a Systems Administrator. Bachelor's Degree in an IT or related field Advanced PC/laptop software knowledge and skills, including installation, configuration, troubleshooting and fighting viruses/malware. Demonstrated analytical ability to solve problems. Broad base of technical skills to clearly diagnose and solve problems relating to hardware and software issues. Acts positively upon constructive criticism and coaching. Work independently and in a group across all levels of the organization. Handles confidential information discreetly. Highly detail oriented. Effective interpersonal skills for interaction with all levels of staff, clients, vendors and consultants. Strong communication skills (both oral and written) and demonstrated ability to work as a team player. Detail-oriented, self-motivated and able to quickly adjust priorities and the ability to handle multiple tasks at the same time. Conducts self professionally & ethically. Remains calm under pressure. Places a high emphasis on excellent customer service. Fosters and supports a teamwork environment. Proficient knowledge of VMware Enterprise features Proficient knowledge of Microsoft software including Windows Server, Office 365, SQL, MS RDS, SCCM, AD Knowledge of Rapid 7 SEIM Knowledge of CrowdStrike MDR Knowledge of Delinea Secret server Autodesk Proficient knowledge of networking and enterprise-wide printing. Linux system administration experience a plus Compliance Monitoring tool exposure Varonis DatAdvantage preferred Learn more about U.S. Tsubaki at: U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance. The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. Applicants must be authorized to work for any employer in the United States. Tsubaki does not sponsor or take over sponsorship of employment visas. Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability PM21 PIec3dfafa5-
11/14/2026
Full time
Job Description Job Description Description: Central Conveyor Company, a member of the Tsubaki Group, is a turn-key Systems Integrator with a complete portfolio of conveyance solutions and products for the Automotive, Parcel & Logistics, and Warehouse & Distribution markets. The Systems Administrator will provide hardware and software technical support. Responsibilities will include interfacing with the customer to track, record, and document help desk requests and issues. Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed. Support users with desktops, laptops, mobile devices, printers, Microsoft 365, Autodesk products, and other business applications. Install, configure, maintain, and troubleshoot Windows workstations, servers, hardware, and software. Install, configure, license, update, and troubleshoot Autodesk applications and CAD/engineering workstations, coordinating with engineering users and vendors as necessary. Administer Active Directory, Microsoft Entra ID, Microsoft 365, VMware, network equipment, wireless infrastructure, and firewalls. Manage user accounts, security groups, permissions, Multi-Factor Authentication (MFA), and access controls. Maintain endpoint security controls, including EDR/antivirus, BitLocker encryption, host firewalls, security policies, and device controls. Perform operating system and application patching, vulnerability remediation, firmware updates, and security configuration management. Investigate and respond to phishing, malware, compromised accounts, unauthorized software, and other cybersecurity incidents. Support vulnerability management, security assessments, access reviews, audit requirements, and compliance documentation. Maintain and test backup, disaster recovery, and business continuity systems. Support VPN, firewall, network segmentation, wireless, and secure remote-access technologies. Support employee onboarding and offboarding, including account provisioning, computer setup, access removal, and equipment recovery. Maintain hardware/software inventories, system documentation, security records, and technical procedures. Monitor Help Desk requests and escalate issues in accordance with established procedures and Service Level Agreements (SLAs). Coordinate with employees, engineering teams, vendors, and other IT resources to resolve technical issues and support technology initiatives. Perform backup, restore, and disaster recovery operations using Cohesity. Deploy, maintain, and troubleshoot Trimble/Accubid software solutions. Create and maintain technical documentation, procedures, and knowledge base articles. Assist with I/T project planning, coordination, and implementation. Deploy, maintain, and troubleshoot GainSeeker Pro software. Develop and maintain PowerShell scripts to automate administrative tasks. Experience with Microsoft Visual Studio 2022 and application development is preferred. Provide after-hours and remote-site support as required. Some travel required Support remote sites Troy, Sandusky, AL, MO, and TN locations Requirements: Minimum of six (6) years' work experience as a Systems Administrator. Bachelor's Degree in an IT or related field Advanced PC/laptop software knowledge and skills, including installation, configuration, troubleshooting and fighting viruses/malware. Demonstrated analytical ability to solve problems. Broad base of technical skills to clearly diagnose and solve problems relating to hardware and software issues. Acts positively upon constructive criticism and coaching. Work independently and in a group across all levels of the organization. Handles confidential information discreetly. Highly detail oriented. Effective interpersonal skills for interaction with all levels of staff, clients, vendors and consultants. Strong communication skills (both oral and written) and demonstrated ability to work as a team player. Detail-oriented, self-motivated and able to quickly adjust priorities and the ability to handle multiple tasks at the same time. Conducts self professionally & ethically. Remains calm under pressure. Places a high emphasis on excellent customer service. Fosters and supports a teamwork environment. Proficient knowledge of VMware Enterprise features Proficient knowledge of Microsoft software including Windows Server, Office 365, SQL, MS RDS, SCCM, AD Knowledge of Rapid 7 SEIM Knowledge of CrowdStrike MDR Knowledge of Delinea Secret server Autodesk Proficient knowledge of networking and enterprise-wide printing. Linux system administration experience a plus Compliance Monitoring tool exposure Varonis DatAdvantage preferred Learn more about U.S. Tsubaki at: U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance. The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. Applicants must be authorized to work for any employer in the United States. Tsubaki does not sponsor or take over sponsorship of employment visas. Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability PM21 PIec3dfafa5-
Job Description Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Location Atlanta GA, Chicago IL, New York NY, San Francisco CA Your Role We are seeking an Anthropic Identity & Integration Lead to design, implement, and support secure enterprise deployments of Anthropic solutions. This role focuses on platform deployment, identity management, security integration, provisioning, administration, and enterprise connectivity. The successful candidate will work closely with customer IT, IAM, security, networking, and infrastructure teams to move implementations through security review, go-live readiness, provisioning, and initial production activation. • Lead technical kickoff and deployment workshops with customer IT, IAM, security, and infrastructure teams. • Assess customer environments, select the deployment path, and define the implementation plan. • Design and configure enterprise single sign-on using appropriate identity federation standards and providers. • Configure SCIM provisioning and support user lifecycle management. • Implement administrative policies, role-based access controls, and security configurations. • Configure Model Context Protocol (MCP) connectors and enterprise integrations where applicable. • Provision seats, users, groups, environments, and supported access surfaces. • Coordinate security reviews, compliance activities, testing, and go-live gates. • Collaborate with IAM, networking, cloud, application, and security teams to resolve deployment issues. • Develop implementation documentation, operating procedures, and technical runbooks. • Support initial cohort activation and transition the deployed service to ongoing operations. • Identify opportunities to extend the platform through Claude Code, Cowork, APIs, MCP, and custom AI solutions. Required Qualifications • Agentic AI development experience • Vibe coding experience with Claude Code • Complex task automation with Claude Cowork Required Skills and Experience • Master's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent professional experience. • Experience implementing enterprise SaaS platforms, cloud services, or identity-integrated applications. • Strong understanding of Identity and Access Management (IAM). • Experience configuring SSO using SAML, OAuth 2.0, or OpenID Connect. • Experience with SCIM provisioning and user lifecycle management. • Experience with enterprise security controls, access policies, and security review processes. • Understanding of APIs, network connectivity, and enterprise integration patterns. • Familiarity with at least one major cloud platform such as AWS, Microsoft Azure, or Google Cloud. • Strong troubleshooting, documentation, and technical diagnostic skills. • Experience working directly with enterprise IT and security organizations. Preferred Qualifications • Experience implementing Anthropic services or comparable enterprise AI platforms. • Experience with Model Context Protocol (MCP) servers, clients, or connectors. • Familiarity with Claude Code, Cowork, Anthropic APIs, and enterprise AI administration. • Experience with security governance, compliance, and risk-management processes. • Knowledge of enterprise architecture, API security, and integration patterns. • Consulting or customer-facing delivery experience. • Software engineering experience with Python, TypeScript, REST APIs, or cloud-native services. Key Competencies • Identity and access management • Enterprise integration • Secure platform deployment • Technical consulting • Cloud and SaaS administration • Governance and compliance • Problem solving and troubleshooting"
11/14/2026
Full time
Job Description Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Location Atlanta GA, Chicago IL, New York NY, San Francisco CA Your Role We are seeking an Anthropic Identity & Integration Lead to design, implement, and support secure enterprise deployments of Anthropic solutions. This role focuses on platform deployment, identity management, security integration, provisioning, administration, and enterprise connectivity. The successful candidate will work closely with customer IT, IAM, security, networking, and infrastructure teams to move implementations through security review, go-live readiness, provisioning, and initial production activation. • Lead technical kickoff and deployment workshops with customer IT, IAM, security, and infrastructure teams. • Assess customer environments, select the deployment path, and define the implementation plan. • Design and configure enterprise single sign-on using appropriate identity federation standards and providers. • Configure SCIM provisioning and support user lifecycle management. • Implement administrative policies, role-based access controls, and security configurations. • Configure Model Context Protocol (MCP) connectors and enterprise integrations where applicable. • Provision seats, users, groups, environments, and supported access surfaces. • Coordinate security reviews, compliance activities, testing, and go-live gates. • Collaborate with IAM, networking, cloud, application, and security teams to resolve deployment issues. • Develop implementation documentation, operating procedures, and technical runbooks. • Support initial cohort activation and transition the deployed service to ongoing operations. • Identify opportunities to extend the platform through Claude Code, Cowork, APIs, MCP, and custom AI solutions. Required Qualifications • Agentic AI development experience • Vibe coding experience with Claude Code • Complex task automation with Claude Cowork Required Skills and Experience • Master's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent professional experience. • Experience implementing enterprise SaaS platforms, cloud services, or identity-integrated applications. • Strong understanding of Identity and Access Management (IAM). • Experience configuring SSO using SAML, OAuth 2.0, or OpenID Connect. • Experience with SCIM provisioning and user lifecycle management. • Experience with enterprise security controls, access policies, and security review processes. • Understanding of APIs, network connectivity, and enterprise integration patterns. • Familiarity with at least one major cloud platform such as AWS, Microsoft Azure, or Google Cloud. • Strong troubleshooting, documentation, and technical diagnostic skills. • Experience working directly with enterprise IT and security organizations. Preferred Qualifications • Experience implementing Anthropic services or comparable enterprise AI platforms. • Experience with Model Context Protocol (MCP) servers, clients, or connectors. • Familiarity with Claude Code, Cowork, Anthropic APIs, and enterprise AI administration. • Experience with security governance, compliance, and risk-management processes. • Knowledge of enterprise architecture, API security, and integration patterns. • Consulting or customer-facing delivery experience. • Software engineering experience with Python, TypeScript, REST APIs, or cloud-native services. Key Competencies • Identity and access management • Enterprise integration • Secure platform deployment • Technical consulting • Cloud and SaaS administration • Governance and compliance • Problem solving and troubleshooting"
Job Description IT Desktop support Engineer Bridgewater, NJ 08807(Onsite) Contract VIP, White glove, AV support Key Working Relationships The IT Infrastructure Service Specialist regularly works with: Business users and site leadership Laboratory Operations and Research teams Manufacturing and Quality teams IT Infrastructure, Information Security, Applications, and Automation teams Facilities and site operations personnel External service providers, as needed, for issue follow-up and support Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Life Sciences, or a related field. Minimum 7 years of hands-on, on-site IT support experience in an enterprise environment. Strong end-user computing support experience across laptops, desktops, mobile devices, printers, peripherals, and endpoint tools. Proven troubleshooting skills across hardware, software, operating systems, network connectivity, access, and service requests. Experience with IT asset lifecycle support, deployments, incident management, and technical documentation. Preferred Qualifications Experience in pharmaceutical, biotechnology, life sciences, manufacturing, or other regulated environments. Exposure to laboratory technology, scientific instrument workstations, or third-party service coordination. Experience supporting research, manufacturing, laboratory, executive, or business-critical teams. Relevant certifications such as Microsoft, ITIL, CompTIA, Cisco, or equivalent credentials. Technical Knowledge and Skills Microsoft Windows, Microsoft 365, endpoint management, device configuration, and software deployment. Desktop, laptop, mobile device, printer, scanner, peripheral, and conference room technology support. Basic networking concepts, including TCP/IP, Wi-Fi, VPN, DNS, DHCP, and connectivity troubleshooting. IT service management platforms, preferably ServiceNow, with strong ticket documentation discipline. User account administration, access control, cybersecurity awareness, change management, and data integrity practices. PowerShell, Windows scripting, Linux, Excel macros, or automation experience is a plus. Core Competencies Customer-focused mindset with strong communication and service ownership. Strong troubleshooting, analytical thinking, and problem-resolution skills. High attention to detail, documentation accuracy, and compliance discipline. Ability to prioritize work, manage urgency, and make sound decisions independently. Professional, discreet, adaptable, and effective in cross-functional collaboration. Physical and Work Requirements Ability to provide on-site support across office, laboratory, conference room, and technical areas. Ability to install, connect, move, and troubleshoot computers, monitors, printers, and peripherals. Ability to respond quickly to time-sensitive issues impacting business, laboratory, or manufacturing operations. Occasional travel between supported company locations may be required.
11/14/2026
Full time
Job Description IT Desktop support Engineer Bridgewater, NJ 08807(Onsite) Contract VIP, White glove, AV support Key Working Relationships The IT Infrastructure Service Specialist regularly works with: Business users and site leadership Laboratory Operations and Research teams Manufacturing and Quality teams IT Infrastructure, Information Security, Applications, and Automation teams Facilities and site operations personnel External service providers, as needed, for issue follow-up and support Required Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, Life Sciences, or a related field. Minimum 7 years of hands-on, on-site IT support experience in an enterprise environment. Strong end-user computing support experience across laptops, desktops, mobile devices, printers, peripherals, and endpoint tools. Proven troubleshooting skills across hardware, software, operating systems, network connectivity, access, and service requests. Experience with IT asset lifecycle support, deployments, incident management, and technical documentation. Preferred Qualifications Experience in pharmaceutical, biotechnology, life sciences, manufacturing, or other regulated environments. Exposure to laboratory technology, scientific instrument workstations, or third-party service coordination. Experience supporting research, manufacturing, laboratory, executive, or business-critical teams. Relevant certifications such as Microsoft, ITIL, CompTIA, Cisco, or equivalent credentials. Technical Knowledge and Skills Microsoft Windows, Microsoft 365, endpoint management, device configuration, and software deployment. Desktop, laptop, mobile device, printer, scanner, peripheral, and conference room technology support. Basic networking concepts, including TCP/IP, Wi-Fi, VPN, DNS, DHCP, and connectivity troubleshooting. IT service management platforms, preferably ServiceNow, with strong ticket documentation discipline. User account administration, access control, cybersecurity awareness, change management, and data integrity practices. PowerShell, Windows scripting, Linux, Excel macros, or automation experience is a plus. Core Competencies Customer-focused mindset with strong communication and service ownership. Strong troubleshooting, analytical thinking, and problem-resolution skills. High attention to detail, documentation accuracy, and compliance discipline. Ability to prioritize work, manage urgency, and make sound decisions independently. Professional, discreet, adaptable, and effective in cross-functional collaboration. Physical and Work Requirements Ability to provide on-site support across office, laboratory, conference room, and technical areas. Ability to install, connect, move, and troubleshoot computers, monitors, printers, and peripherals. Ability to respond quickly to time-sensitive issues impacting business, laboratory, or manufacturing operations. Occasional travel between supported company locations may be required.
Job Description We're Hiring - IT Support Engineer Location: Chicago, IL (Hybrid) Phillip Capital Inc., located in Chicago, is dually registered with the SEC/FINRA as a self-clearing broker dealer and the Commodity Futures Trading Commission (CFTC) as a registered Futures Commission Merchant (FCM) serving professional traders and institutions with customized clearing, custody and global market access solutions. We provide an environment where you can grow your skills and make meaningful, visible contributions to your team and the broader organization. Our culture is built on integrity, accountability, open communication, and continuous improvement, with a focus on building for the long term. Our office, located in the iconic Board of Trade Building, offers convenient access to Metra and CTA lines and is steps away from restaurants, parks, shopping, and cultural institutions. Building amenities include an onsite gym, indoor bicycle parking, a game room, and a rooftop deck with exceptional views. We are seeking a reliable and detail-oriented IT Support Engineer to provide daily technical support across the organization. This role involves troubleshooting hardware, software, network, and system issues, ensuring minimal disruption to business operations. You will serve as the first point of contact for IT-related queries and play a key role in keeping our users productive. Key Responsibilities Respond promptly to IT support requests via ticketing system, email, or in person. Troubleshoot and resolve hardware and software issues (Windows/macOS, printers, mobile devices). Provide support for Microsoft 365 (Outlook, Teams, SharePoint, and OneDrive) and other approved business and AI tools. Manage accounts, group access, password resets, and user lifecycles in Active Directory and Microsoft Entra ID. Use tools such as Intune, Jamf, TeamViewer, or BeyondTrust for device management, software deployment, patching, and remote support. Maintain IT asset inventory and assist in hardware lifecycle management. Set up and maintain conference room and audiovisual equipment. Support basic network troubleshooting (Wi-Fi, LAN, VPN). Ensure regular data backups and assist in data recovery when required. Document solutions, update knowledge base articles, and identify recurring issues or process improvements. Escalate complex issues to higher-level IT staff or vendors. Ensure compliance with company IT policies and security protocols. Qualifications Associate's or Bachelor's degree in Information Technology or a related field. 1-3 years of experience in IT support or help desk environment. Proficient with Windows, macOS, Microsoft 365 and standard business applications. Understanding of computer hardware, networks, and security basics. Experience managing accounts, groups, password resets, and user lifecycles in Active Directory and Microsoft Entra ID (formerly Azure AD). Working knowledge of TCP/IP, DHCP, DNS, Wi-Fi, LAN, and VPN troubleshooting. Experience with Intune, Jamf, or SCCM/Configuration Manager. Familiarity with Windows Autopilot or MDT is a plus. Ability to follow and reinforce AI-use policies, identify data-protection risks, and escalate concerns. Experience with Active Directory and user/group management preferred. Familiarity with remote support tools (e.g., TeamViewer, AnyDesk) preferred. Knowledge of ticketing systems like Jira or Zendesk preferred. Basic scripting (PowerShell, Bash) is a plus. Strong customer service, communication and problem-solving skills. Ability to prioritize tasks and work independently or in a team. To be considered for this position, please apply via LinkedIn or submit a resume directly to with "IT Support Engineer" in the subject line. Phillip Capital Inc. will not consider candidates sent by recruiters for this position.
11/14/2026
Full time
Job Description We're Hiring - IT Support Engineer Location: Chicago, IL (Hybrid) Phillip Capital Inc., located in Chicago, is dually registered with the SEC/FINRA as a self-clearing broker dealer and the Commodity Futures Trading Commission (CFTC) as a registered Futures Commission Merchant (FCM) serving professional traders and institutions with customized clearing, custody and global market access solutions. We provide an environment where you can grow your skills and make meaningful, visible contributions to your team and the broader organization. Our culture is built on integrity, accountability, open communication, and continuous improvement, with a focus on building for the long term. Our office, located in the iconic Board of Trade Building, offers convenient access to Metra and CTA lines and is steps away from restaurants, parks, shopping, and cultural institutions. Building amenities include an onsite gym, indoor bicycle parking, a game room, and a rooftop deck with exceptional views. We are seeking a reliable and detail-oriented IT Support Engineer to provide daily technical support across the organization. This role involves troubleshooting hardware, software, network, and system issues, ensuring minimal disruption to business operations. You will serve as the first point of contact for IT-related queries and play a key role in keeping our users productive. Key Responsibilities Respond promptly to IT support requests via ticketing system, email, or in person. Troubleshoot and resolve hardware and software issues (Windows/macOS, printers, mobile devices). Provide support for Microsoft 365 (Outlook, Teams, SharePoint, and OneDrive) and other approved business and AI tools. Manage accounts, group access, password resets, and user lifecycles in Active Directory and Microsoft Entra ID. Use tools such as Intune, Jamf, TeamViewer, or BeyondTrust for device management, software deployment, patching, and remote support. Maintain IT asset inventory and assist in hardware lifecycle management. Set up and maintain conference room and audiovisual equipment. Support basic network troubleshooting (Wi-Fi, LAN, VPN). Ensure regular data backups and assist in data recovery when required. Document solutions, update knowledge base articles, and identify recurring issues or process improvements. Escalate complex issues to higher-level IT staff or vendors. Ensure compliance with company IT policies and security protocols. Qualifications Associate's or Bachelor's degree in Information Technology or a related field. 1-3 years of experience in IT support or help desk environment. Proficient with Windows, macOS, Microsoft 365 and standard business applications. Understanding of computer hardware, networks, and security basics. Experience managing accounts, groups, password resets, and user lifecycles in Active Directory and Microsoft Entra ID (formerly Azure AD). Working knowledge of TCP/IP, DHCP, DNS, Wi-Fi, LAN, and VPN troubleshooting. Experience with Intune, Jamf, or SCCM/Configuration Manager. Familiarity with Windows Autopilot or MDT is a plus. Ability to follow and reinforce AI-use policies, identify data-protection risks, and escalate concerns. Experience with Active Directory and user/group management preferred. Familiarity with remote support tools (e.g., TeamViewer, AnyDesk) preferred. Knowledge of ticketing systems like Jira or Zendesk preferred. Basic scripting (PowerShell, Bash) is a plus. Strong customer service, communication and problem-solving skills. Ability to prioritize tasks and work independently or in a team. To be considered for this position, please apply via LinkedIn or submit a resume directly to with "IT Support Engineer" in the subject line. Phillip Capital Inc. will not consider candidates sent by recruiters for this position.
Job Description Position: Service Engineer Data Center Work location: Chester, Virginia Duration: 05+ Months Extension: Yes Contract to Hire: Possible This is a long-term-oriented opportunity, with the potential for continued extensions and possible conversion to a permanent position based on performance, business needs, and project requirements. While the initial engagement is 5+ months, the intent is to build a stable, ongoing working relationship. On Call: Yes Work hours: 8-5 / M-F - There could be off-hours shifts available / once the shift is determined it will be consistent This is a hands-on server hardware and break/fix role. The successful candidate will have direct experience diagnosing, repairing, replacing, and maintaining enterprise server hardware in a data center, field service, or customer-facing environment. Prior AI experience is not required. Strong experience with enterprise servers and data center hardware is the priority. What You'll Do Provide on-site technical support for Dell PowerEdge and other enterprise server hardware Diagnose and resolve server hardware failures and system issues to minimize customer downtime Perform hands-on hardware installation, removal, replacement, and repair, including: Memory/DIMMs CPUs/processors Power supplies Fans and cooling components Hard drives/SSDs RAID/HBA components NICs and other PCIe components GPUs and accelerator hardware Motherboards/system boards and other server components Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms Execute both reactive break/fix and preventive maintenance following established procedures Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details Escalate complex technical issues when appropriate Participate in on-call rotations and provide extended coverage as required What You Bring - Required 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure Direct, hands-on experience physically working on server hardware - installing, removing, diagnosing, repairing, or replacing server components Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment Strong understanding of server hardware architecture and troubleshooting methodology Experience with hardware diagnostics, BIOS/firmware, and server management tools Familiarity with Linux or similar operating systems Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues Comfortable working independently in a customer-facing environment Ability to clearly communicate technical issues and resolutions to customers and internal teams Ability to lift up to 50 lbs. , travel to customer sites, and support flexible/on-call schedules Preferred Qualifications Experience supporting Dell PowerEdge servers Dell or other enterprise hardware certifications Experience with iDRAC, iLO, or comparable server management platforms Experience supporting GPU/AI server infrastructure Experience with data center operations, rack/stack, structured cabling, or server deployment Associate's or Bachelor's degree in IT, Computer Science, or a related field
11/14/2026
Full time
Job Description Position: Service Engineer Data Center Work location: Chester, Virginia Duration: 05+ Months Extension: Yes Contract to Hire: Possible This is a long-term-oriented opportunity, with the potential for continued extensions and possible conversion to a permanent position based on performance, business needs, and project requirements. While the initial engagement is 5+ months, the intent is to build a stable, ongoing working relationship. On Call: Yes Work hours: 8-5 / M-F - There could be off-hours shifts available / once the shift is determined it will be consistent This is a hands-on server hardware and break/fix role. The successful candidate will have direct experience diagnosing, repairing, replacing, and maintaining enterprise server hardware in a data center, field service, or customer-facing environment. Prior AI experience is not required. Strong experience with enterprise servers and data center hardware is the priority. What You'll Do Provide on-site technical support for Dell PowerEdge and other enterprise server hardware Diagnose and resolve server hardware failures and system issues to minimize customer downtime Perform hands-on hardware installation, removal, replacement, and repair, including: Memory/DIMMs CPUs/processors Power supplies Fans and cooling components Hard drives/SSDs RAID/HBA components NICs and other PCIe components GPUs and accelerator hardware Motherboards/system boards and other server components Perform rack-and-stack, server installation, cabling, component swaps, and hardware configuration Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics Perform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms Execute both reactive break/fix and preventive maintenance following established procedures Troubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources Work directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution Accurately document service activities, hardware replacements, troubleshooting steps, and resolution details Escalate complex technical issues when appropriate Participate in on-call rotations and provide extended coverage as required What You Bring - Required 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure Direct, hands-on experience physically working on server hardware - installing, removing, diagnosing, repairing, or replacing server components Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment Strong understanding of server hardware architecture and troubleshooting methodology Experience with hardware diagnostics, BIOS/firmware, and server management tools Familiarity with Linux or similar operating systems Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues Comfortable working independently in a customer-facing environment Ability to clearly communicate technical issues and resolutions to customers and internal teams Ability to lift up to 50 lbs. , travel to customer sites, and support flexible/on-call schedules Preferred Qualifications Experience supporting Dell PowerEdge servers Dell or other enterprise hardware certifications Experience with iDRAC, iLO, or comparable server management platforms Experience supporting GPU/AI server infrastructure Experience with data center operations, rack/stack, structured cabling, or server deployment Associate's or Bachelor's degree in IT, Computer Science, or a related field
Job Description Position Overview We are seeking an experienced Senior Technical Product Owner with a strong background in product ownership, Agile/SAFe methodologies, and banking, particularly within the Wealth & Trust domain. The Senior Product Owner will collaborate with Product Owners, Technology, Lines of Business, Risk, Finance, Regulatory Reporting, and other key stakeholders to define and drive product requirements supporting downstream reporting teams. This role will lead the delivery of a squad of engineers working with modern data technologies, including Snowflake and DBT , while ensuring alignment with business objectives, regulatory requirements, and stakeholder expectations. Location: Cincinnati, Ohio (Downtown) Experience: 6-10+ Years Top Skills & Qualifications Must-Have Skills 6+ years of experience in Product Ownership or Product Management. 3+ years of experience in a Senior or Lead Product Owner role. Strong Product Owner experience. Hands-on experience with Agile or SAFe methodologies. Strong stakeholder management and cross-functional collaboration skills. Banking domain experience, preferably in Wealth & Trust. Nice-to-Have Skills Lean Six Sigma certification (Green Belt or Black Belt). Technical understanding of Snowflake and DBT. Experience with relational and non-relational databases. Key Responsibilities Drive product strategy and roadmap execution, ensuring continuous product improvement. Define, prioritize, and manage the development of Snowflake-based data products to meet stakeholder requirements. Collaborate with business functions, IT, Risk, Finance, Operations, and other key stakeholders to define and execute product strategies. Work with cross-functional teams, including Legal, Compliance, Information Security, Fraud, Architecture, and Lines of Business. Maintain transparency and provide regular product updates and communications to stakeholders. Make strategic decisions to support regulatory and compliance requirements, revenue growth, process optimization, and analytics. Participate in all phases of product development, including analysis, design, coding, testing, and deployment. Work with subject matter experts to solve problems and make decisions that maximize product value and business outcomes. Engage with research teams for customer usability testing and concept validation. Manage third-party partnerships, product releases, defect resolution, and service interruptions. Maintain product documentation and provide relevant information for training. Monitor industry trends and participate in relevant industry forums and conferences. Promote SAFe methodologies across product teams. Maintain a healthy product backlog and actively participate in Agile/SAFe team ceremonies. Communicate product capabilities and roadmap updates to internal stakeholders and external clients. Required Qualifications & Skills Bachelor's degree in a related field or equivalent education and professional experience. 4+ years of relevant professional experience. Product management or product ownership background. Understanding of relational and non-relational databases, Snowflake, and DBT. Ability to influence stakeholders and communicate effectively across all organizational levels. Strong business acumen and understanding of business processes related to products and customers. Experience working in Agile or SAFe development environments. Ability to foster creative thinking, innovation, and collaboration. Strong analytical, problem-solving, and decision-making skills. Ability to develop and present clear, practical solutions. Self-motivated, adaptable, and capable of working independently in a fast-paced environment. Preferred Certification Lean Six Sigma Green Belt or Black Belt certification.
11/14/2026
Full time
Job Description Position Overview We are seeking an experienced Senior Technical Product Owner with a strong background in product ownership, Agile/SAFe methodologies, and banking, particularly within the Wealth & Trust domain. The Senior Product Owner will collaborate with Product Owners, Technology, Lines of Business, Risk, Finance, Regulatory Reporting, and other key stakeholders to define and drive product requirements supporting downstream reporting teams. This role will lead the delivery of a squad of engineers working with modern data technologies, including Snowflake and DBT , while ensuring alignment with business objectives, regulatory requirements, and stakeholder expectations. Location: Cincinnati, Ohio (Downtown) Experience: 6-10+ Years Top Skills & Qualifications Must-Have Skills 6+ years of experience in Product Ownership or Product Management. 3+ years of experience in a Senior or Lead Product Owner role. Strong Product Owner experience. Hands-on experience with Agile or SAFe methodologies. Strong stakeholder management and cross-functional collaboration skills. Banking domain experience, preferably in Wealth & Trust. Nice-to-Have Skills Lean Six Sigma certification (Green Belt or Black Belt). Technical understanding of Snowflake and DBT. Experience with relational and non-relational databases. Key Responsibilities Drive product strategy and roadmap execution, ensuring continuous product improvement. Define, prioritize, and manage the development of Snowflake-based data products to meet stakeholder requirements. Collaborate with business functions, IT, Risk, Finance, Operations, and other key stakeholders to define and execute product strategies. Work with cross-functional teams, including Legal, Compliance, Information Security, Fraud, Architecture, and Lines of Business. Maintain transparency and provide regular product updates and communications to stakeholders. Make strategic decisions to support regulatory and compliance requirements, revenue growth, process optimization, and analytics. Participate in all phases of product development, including analysis, design, coding, testing, and deployment. Work with subject matter experts to solve problems and make decisions that maximize product value and business outcomes. Engage with research teams for customer usability testing and concept validation. Manage third-party partnerships, product releases, defect resolution, and service interruptions. Maintain product documentation and provide relevant information for training. Monitor industry trends and participate in relevant industry forums and conferences. Promote SAFe methodologies across product teams. Maintain a healthy product backlog and actively participate in Agile/SAFe team ceremonies. Communicate product capabilities and roadmap updates to internal stakeholders and external clients. Required Qualifications & Skills Bachelor's degree in a related field or equivalent education and professional experience. 4+ years of relevant professional experience. Product management or product ownership background. Understanding of relational and non-relational databases, Snowflake, and DBT. Ability to influence stakeholders and communicate effectively across all organizational levels. Strong business acumen and understanding of business processes related to products and customers. Experience working in Agile or SAFe development environments. Ability to foster creative thinking, innovation, and collaboration. Strong analytical, problem-solving, and decision-making skills. Ability to develop and present clear, practical solutions. Self-motivated, adaptable, and capable of working independently in a fast-paced environment. Preferred Certification Lean Six Sigma Green Belt or Black Belt certification.
Job Description Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally. Come make an impact every day at Zebra. What We're Looking For: As an Advanced Network Engineer at Zebra Technologies, you will be a vital leader within our Global IT Network Team. In this role, you won't just keep things running-you will serve as the technical spearhead for complex, global network implementations. You will help shape the future of Zebra's infrastructure by establishing network architecture standards and directing the deployment of innovative solutions. If you are passionate about driving enterprise-level IT infrastructure forward, collaborating seamlessly across a global IT landscape, and mentoring junior engineers to reach their full potential, we want you on our team. What You Will Do: Architecture, Design & Strategy Architect the Future: Lead the research, design, and planning of our enterprise network and network security architecture. Evaluate & Innovate: Perform advanced technology evaluations and Proof of Concept (PoC) testing. Develop network security solutions, including financial analysis of alternatives, to meet evolving business needs. Set the Standard: Develop, review, and approve installation requirements across LAN, WAN, VPN, firewalls, routers, and related network devices. M&A Integration: Lead network assessments for Mergers and Acquisitions (M&A). Analyze pre-built environments and develop project timelines to establish standardization. Security, Resilience & Compliance Ensure Business Continuity: Design and implement robust network infrastructure to support critical Disaster Recovery and Cyber Recovery exercises. Strengthen Posture: Continuously review system network security measures and implement necessary enhancements while strictly adhering to change control processes. Maintain Compliance: Ensure all network operations comply with applicable policies, procedures, and industry best practices, while providing Level 3 validation of network security changes. Operations, Support & Leadership Act as the Expert: Serve as the Subject Matter Expert (SME) and provide strategic consulting support to business stakeholders. Level 3 Escalation: Respond to complex Network Security and Operations incidents, providing advanced troubleshooting, thorough post-event analysis, and participating in an on-call rotation. Drive Project Delivery: Independently manage projects, deliverables, and timelines for ongoing system upgrades. Empower the Team: Champion "shift-left" opportunities by producing detailed High-Level Designs (HLD), Low-Level Designs (LLD), standard operating procedures (SOPs), and knowledge base articles. Core Networking, Cloud & Security Expertise Deep Networking Knowledge: Master-level understanding of data networking theory, advanced routing (BGP, OSPF), TCP/IP fundamentals, directory services, and complex LAN/WAN switching topologies. WAN & Cloud Infrastructure: Proven hands-on experience manipulating routing metrics for WAN protocols. Thorough understanding of cloud networks (AWS/Azure/GCP), specifically designing intra- and inter-cloud secure routing utilizing native cloud technologies alongside enterprise firewalls. Advanced Security Foundation: Deep knowledge of security protocols, cryptography, and zero-trust concepts. Strong understanding of how systems are compromised based on known vulnerabilities to proactively secure the network. Leadership & Business Acumen Technical Mentorship: A natural leader who provides clear direction, guides cross-functional teams on standardized technology integration, and leads junior technical staff by example. Global & Customer-Centric Mindset: Demonstrates strong empathy for global cultural differences and a highly customer-centric approach to IT support. Analytical Problem Solving: Top-tier troubleshooting and root-cause analysis skills under pressure, paired with excellent communication skills to consult with cross-functional stakeholders. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field. Minimum of 8+ years of progressive, proven experience in enterprise-level network engineering, network security, and infrastructure architecture. Demonstrated experience operating within a large, complex, global IT environment. Zscaler Zero Trust Ecosystem: Deep familiarity with Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital Experience (ZDX), and Zscaler Branch Connectors (ZTB). Data Center Automation & Visibility: Hands-on experience utilizing Cisco Nexus Dashboard for centralized fabric management, proactive network monitoring, and operational automation across complex data center environments. Enterprise Wireless & Edge: Proficiency in HPE Mist Wireless, Cisco Meraki, and Cisco Enterprise Wireless technologies. Next-Generation Firewalls: Extensive experience with Palo Alto Firewalls, supported by an active Palo Alto Networks Certified Network Security Engineer (PCNSE) or Administrator (PCNSA) certification to validate deep expertise in designing, deploying, and managing enterprise firewall. Travel Requirements: Willingness and ability to travel up to 10% globally or domestically as needed for major project implementations or M&A integrations.architectures. Preferred Qualifications: CCNP/CCIE (Enterprise and/or Data Center) JNCIP-MistAI Zscaler Digital Transformation Engineer (ZDTE) CISSP or PCNSE Equal Opportunity Employer: Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at . Know Your Rights: - 10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: -_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at . Pay Range: $108,960.00 - $163,440.00 Annual Incentive Compensation: In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 12% of base pay, in accordance with the terms of the applicable incentive plan. Zebra Total Rewards: Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work. Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards. Benefits: We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success. Job Posting Statement: To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system . click apply for full job details
11/14/2026
Full time
Job Description Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally. Come make an impact every day at Zebra. What We're Looking For: As an Advanced Network Engineer at Zebra Technologies, you will be a vital leader within our Global IT Network Team. In this role, you won't just keep things running-you will serve as the technical spearhead for complex, global network implementations. You will help shape the future of Zebra's infrastructure by establishing network architecture standards and directing the deployment of innovative solutions. If you are passionate about driving enterprise-level IT infrastructure forward, collaborating seamlessly across a global IT landscape, and mentoring junior engineers to reach their full potential, we want you on our team. What You Will Do: Architecture, Design & Strategy Architect the Future: Lead the research, design, and planning of our enterprise network and network security architecture. Evaluate & Innovate: Perform advanced technology evaluations and Proof of Concept (PoC) testing. Develop network security solutions, including financial analysis of alternatives, to meet evolving business needs. Set the Standard: Develop, review, and approve installation requirements across LAN, WAN, VPN, firewalls, routers, and related network devices. M&A Integration: Lead network assessments for Mergers and Acquisitions (M&A). Analyze pre-built environments and develop project timelines to establish standardization. Security, Resilience & Compliance Ensure Business Continuity: Design and implement robust network infrastructure to support critical Disaster Recovery and Cyber Recovery exercises. Strengthen Posture: Continuously review system network security measures and implement necessary enhancements while strictly adhering to change control processes. Maintain Compliance: Ensure all network operations comply with applicable policies, procedures, and industry best practices, while providing Level 3 validation of network security changes. Operations, Support & Leadership Act as the Expert: Serve as the Subject Matter Expert (SME) and provide strategic consulting support to business stakeholders. Level 3 Escalation: Respond to complex Network Security and Operations incidents, providing advanced troubleshooting, thorough post-event analysis, and participating in an on-call rotation. Drive Project Delivery: Independently manage projects, deliverables, and timelines for ongoing system upgrades. Empower the Team: Champion "shift-left" opportunities by producing detailed High-Level Designs (HLD), Low-Level Designs (LLD), standard operating procedures (SOPs), and knowledge base articles. Core Networking, Cloud & Security Expertise Deep Networking Knowledge: Master-level understanding of data networking theory, advanced routing (BGP, OSPF), TCP/IP fundamentals, directory services, and complex LAN/WAN switching topologies. WAN & Cloud Infrastructure: Proven hands-on experience manipulating routing metrics for WAN protocols. Thorough understanding of cloud networks (AWS/Azure/GCP), specifically designing intra- and inter-cloud secure routing utilizing native cloud technologies alongside enterprise firewalls. Advanced Security Foundation: Deep knowledge of security protocols, cryptography, and zero-trust concepts. Strong understanding of how systems are compromised based on known vulnerabilities to proactively secure the network. Leadership & Business Acumen Technical Mentorship: A natural leader who provides clear direction, guides cross-functional teams on standardized technology integration, and leads junior technical staff by example. Global & Customer-Centric Mindset: Demonstrates strong empathy for global cultural differences and a highly customer-centric approach to IT support. Analytical Problem Solving: Top-tier troubleshooting and root-cause analysis skills under pressure, paired with excellent communication skills to consult with cross-functional stakeholders. Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field. Minimum of 8+ years of progressive, proven experience in enterprise-level network engineering, network security, and infrastructure architecture. Demonstrated experience operating within a large, complex, global IT environment. Zscaler Zero Trust Ecosystem: Deep familiarity with Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), Zscaler Digital Experience (ZDX), and Zscaler Branch Connectors (ZTB). Data Center Automation & Visibility: Hands-on experience utilizing Cisco Nexus Dashboard for centralized fabric management, proactive network monitoring, and operational automation across complex data center environments. Enterprise Wireless & Edge: Proficiency in HPE Mist Wireless, Cisco Meraki, and Cisco Enterprise Wireless technologies. Next-Generation Firewalls: Extensive experience with Palo Alto Firewalls, supported by an active Palo Alto Networks Certified Network Security Engineer (PCNSE) or Administrator (PCNSA) certification to validate deep expertise in designing, deploying, and managing enterprise firewall. Travel Requirements: Willingness and ability to travel up to 10% globally or domestically as needed for major project implementations or M&A integrations.architectures. Preferred Qualifications: CCNP/CCIE (Enterprise and/or Data Center) JNCIP-MistAI Zscaler Digital Transformation Engineer (ZDTE) CISSP or PCNSE Equal Opportunity Employer: Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at . Know Your Rights: - 10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: -_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at . Pay Range: $108,960.00 - $163,440.00 Annual Incentive Compensation: In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 12% of base pay, in accordance with the terms of the applicable incentive plan. Zebra Total Rewards: Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work. Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards. Benefits: We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success. Job Posting Statement: To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system . click apply for full job details
Job Description Network Engineer II Location: Phoenix, AZ Work Arrangement: Hybrid - 3 Days Onsite / 2 Days Remote Employment Type: Full-Time, Direct Hire Salary Range: $120,000-$130,000 per year About the Opportunity We are seeking an experienced Network Engineer II to support, enhance, and modernize enterprise network infrastructure across a hybrid cloud environment. This individual will play an important role in designing, implementing, and maintaining secure, reliable, and high-performing network solutions across data centers, cloud platforms, branch locations, and remote access environments. The ideal candidate brings strong hands-on experience with enterprise networking, Fortinet firewalls, AWS networking, Cloudflare, and infrastructure automation. This is an excellent opportunity for a technically strong network engineer who enjoys solving complex challenges and improving network infrastructure through automation and modern cloud technologies. Key Responsibilities Design, implement, and support enterprise network infrastructure across hybrid cloud, data center, and remote environments. Configure and troubleshoot routing, switching, firewalls, VPN, and Zero Trust Network Access (ZTNA) technologies. Administer and maintain next-generation firewalls, particularly Fortinet. Support AWS networking services, including VPCs, security groups, Application Load Balancers (ALB), Network Load Balancers (NLB), and Direct Connect. Support Cloudflare networking and security services. Implement network automation and infrastructure-as-code solutions using Terraform, Ansible, CloudFormation, or similar tools. Troubleshoot complex network connectivity and performance issues. Collaborate with cloud, security, infrastructure, and application teams. Plan and execute network changes while maintaining availability, security, and minimal business disruption. Support PCI-compliant network environments and security requirements. Maintain network diagrams, technical documentation, and operational procedures. Identify opportunities to improve network reliability, security, monitoring, and automation. Required Qualifications 4+ years of hands-on enterprise networking experience. Strong knowledge of enterprise routing and switching. Experience with routing protocols such as BGP, OSPF, and EIGRP. Hands-on experience administering Fortinet firewalls. Experience with AWS networking services, including: VPCs Application Load Balancers (ALB) Network Load Balancers (NLB) Security Groups Direct Connect Experience with Cloudflare networking or security services. Experience with infrastructure-as-code or automation tools such as Terraform, Ansible, CloudFormation, or Chef. Understanding of VPN, ZTNA, and network security technologies. Experience supporting PCI-compliant or similarly regulated network environments. Strong troubleshooting, analytical, and communication skills. Preferred Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. AWS, Fortinet, Cisco, Cloudflare, or other relevant networking certifications. Experience with network monitoring and logging tools such as Datadog and Splunk. Experience supporting hybrid cloud and enterprise data center environments. Work Location & Schedule This is a hybrid position based in Phoenix, Arizona. Monday: Onsite Tuesday: Remote Wednesday: Onsite Thursday: Remote Friday: Onsite Office Locations: Global Operations Center: 20400 N 29th Avenue, Phoenix, AZ 85027 Headquarters: 6201 N 24th Parkway, Phoenix, AZ 85016 Occasional onsite presence at headquarters may be required. Compensation Annual Base Salary: $120,000-$130,000 This is a direct-hire, full-time opportunity. If you are passionate about enterprise networking, cloud infrastructure, network security, and automation, we encourage you to apply!
11/14/2026
Full time
Job Description Network Engineer II Location: Phoenix, AZ Work Arrangement: Hybrid - 3 Days Onsite / 2 Days Remote Employment Type: Full-Time, Direct Hire Salary Range: $120,000-$130,000 per year About the Opportunity We are seeking an experienced Network Engineer II to support, enhance, and modernize enterprise network infrastructure across a hybrid cloud environment. This individual will play an important role in designing, implementing, and maintaining secure, reliable, and high-performing network solutions across data centers, cloud platforms, branch locations, and remote access environments. The ideal candidate brings strong hands-on experience with enterprise networking, Fortinet firewalls, AWS networking, Cloudflare, and infrastructure automation. This is an excellent opportunity for a technically strong network engineer who enjoys solving complex challenges and improving network infrastructure through automation and modern cloud technologies. Key Responsibilities Design, implement, and support enterprise network infrastructure across hybrid cloud, data center, and remote environments. Configure and troubleshoot routing, switching, firewalls, VPN, and Zero Trust Network Access (ZTNA) technologies. Administer and maintain next-generation firewalls, particularly Fortinet. Support AWS networking services, including VPCs, security groups, Application Load Balancers (ALB), Network Load Balancers (NLB), and Direct Connect. Support Cloudflare networking and security services. Implement network automation and infrastructure-as-code solutions using Terraform, Ansible, CloudFormation, or similar tools. Troubleshoot complex network connectivity and performance issues. Collaborate with cloud, security, infrastructure, and application teams. Plan and execute network changes while maintaining availability, security, and minimal business disruption. Support PCI-compliant network environments and security requirements. Maintain network diagrams, technical documentation, and operational procedures. Identify opportunities to improve network reliability, security, monitoring, and automation. Required Qualifications 4+ years of hands-on enterprise networking experience. Strong knowledge of enterprise routing and switching. Experience with routing protocols such as BGP, OSPF, and EIGRP. Hands-on experience administering Fortinet firewalls. Experience with AWS networking services, including: VPCs Application Load Balancers (ALB) Network Load Balancers (NLB) Security Groups Direct Connect Experience with Cloudflare networking or security services. Experience with infrastructure-as-code or automation tools such as Terraform, Ansible, CloudFormation, or Chef. Understanding of VPN, ZTNA, and network security technologies. Experience supporting PCI-compliant or similarly regulated network environments. Strong troubleshooting, analytical, and communication skills. Preferred Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. AWS, Fortinet, Cisco, Cloudflare, or other relevant networking certifications. Experience with network monitoring and logging tools such as Datadog and Splunk. Experience supporting hybrid cloud and enterprise data center environments. Work Location & Schedule This is a hybrid position based in Phoenix, Arizona. Monday: Onsite Tuesday: Remote Wednesday: Onsite Thursday: Remote Friday: Onsite Office Locations: Global Operations Center: 20400 N 29th Avenue, Phoenix, AZ 85027 Headquarters: 6201 N 24th Parkway, Phoenix, AZ 85016 Occasional onsite presence at headquarters may be required. Compensation Annual Base Salary: $120,000-$130,000 This is a direct-hire, full-time opportunity. If you are passionate about enterprise networking, cloud infrastructure, network security, and automation, we encourage you to apply!
Job Description We're hiring an experienced RAN Technician to install, integrate, test, and maintain cellular radio access network equipment and the IP routing infrastructure behind it. This is a hands-on field role you'll be at cell sites, equipment shelters, and rooftops across the Denver metro, keeping wireless service running and restoring it fast when it isn't. What you'll do Install, commission, integrate, and maintain RAN equipment baseband, radio, antenna, power, and transmission components. Troubleshoot across radio, router, and transport domains using alarms, logs, performance data, and test equipment. Configure and validate radio parameters and Ethernet/IP connectivity per approved designs and change procedures. Support routers and transport devices: interfaces, VLANs, IP addressing, static and dynamic routing, QoS, and synchronization. Run fiber, copper, RF, and Ethernet testing; isolate faults; and coordinate corrective action with engineering, operations, and field teams. Perform software upgrades, hardware replacements, site acceptance testing, and preventive maintenance. Document configurations, test results, site conditions, and incidents accurately. What you bring Ability to lift 50 lbs. Associate degree in telecommunications, electronics, networking, or a related field or equivalent military/industry experience. Hands-on experience installing, maintaining, or troubleshooting cellular RAN equipment. Experience with LTE RAN platforms and network management or commissioning tools (Nokia or Ericsson preferred). Working knowledge of RF fundamentals, antennas, feeders, fiber optics, grounding, power systems, and site alarms. Practical router and IP networking experience Ethernet, VLANs, IPv4/IPv6, routing, QoS, and basic packet analysis. Able to read network diagrams, site drawings, method-of-procedure documents, alarm data, and technical manuals. Valid driver's license and ability to travel to field locations. Nice to have Nokia AirScale radio and baseband; Nokia service routers or comparable carrier-grade routing platforms. LTE and 5G NR architecture, fronthaul/backhaul, timing and synchronization, microwave transport. Certifications in Nokia technologies, routing/switching, fiber optics, RF, or tower safety. Carrier, utility, public-safety, or other high-availability network environment experience. Details Location: Henderson, CO field based, mostly onsite; company truck provided for site-to-site travel (no overnight travel) Schedule: standard hours, with occasional nights/weekends for planned maintenance windows Contract: 12 months, potential to extend or convert full-time W-2 position Interview process: 1-2 rounds
11/14/2026
Full time
Job Description We're hiring an experienced RAN Technician to install, integrate, test, and maintain cellular radio access network equipment and the IP routing infrastructure behind it. This is a hands-on field role you'll be at cell sites, equipment shelters, and rooftops across the Denver metro, keeping wireless service running and restoring it fast when it isn't. What you'll do Install, commission, integrate, and maintain RAN equipment baseband, radio, antenna, power, and transmission components. Troubleshoot across radio, router, and transport domains using alarms, logs, performance data, and test equipment. Configure and validate radio parameters and Ethernet/IP connectivity per approved designs and change procedures. Support routers and transport devices: interfaces, VLANs, IP addressing, static and dynamic routing, QoS, and synchronization. Run fiber, copper, RF, and Ethernet testing; isolate faults; and coordinate corrective action with engineering, operations, and field teams. Perform software upgrades, hardware replacements, site acceptance testing, and preventive maintenance. Document configurations, test results, site conditions, and incidents accurately. What you bring Ability to lift 50 lbs. Associate degree in telecommunications, electronics, networking, or a related field or equivalent military/industry experience. Hands-on experience installing, maintaining, or troubleshooting cellular RAN equipment. Experience with LTE RAN platforms and network management or commissioning tools (Nokia or Ericsson preferred). Working knowledge of RF fundamentals, antennas, feeders, fiber optics, grounding, power systems, and site alarms. Practical router and IP networking experience Ethernet, VLANs, IPv4/IPv6, routing, QoS, and basic packet analysis. Able to read network diagrams, site drawings, method-of-procedure documents, alarm data, and technical manuals. Valid driver's license and ability to travel to field locations. Nice to have Nokia AirScale radio and baseband; Nokia service routers or comparable carrier-grade routing platforms. LTE and 5G NR architecture, fronthaul/backhaul, timing and synchronization, microwave transport. Certifications in Nokia technologies, routing/switching, fiber optics, RF, or tower safety. Carrier, utility, public-safety, or other high-availability network environment experience. Details Location: Henderson, CO field based, mostly onsite; company truck provided for site-to-site travel (no overnight travel) Schedule: standard hours, with occasional nights/weekends for planned maintenance windows Contract: 12 months, potential to extend or convert full-time W-2 position Interview process: 1-2 rounds
Advertising Checking Bureau (ACB)
Mundelein, Illinois
Job Description About the job About ACB The Advertising Checking Bureau (ACB) is a powerhouse in channel marketing, managing over $6B in annual reward programs for 200+ leading brands. We specialize in Co-op Advertising, MDF Programs, Consumer Rebates, and Channel Spiff Programs across consumer and B2B markets. Our award-winning team of full-time, U.S.-based professionals delivers exceptional results through decades of experience and cutting-edge analytics. Your Mission Build and lead the infrastructure backbone that powers billions in channel marketing. As the IT Network and Infrastructure Manager, you'll have direct responsibility for ACB's entire IT infrastructure-servers, networks, virtualization, storage, and backup systems. You'll provide strategic leadership while maintaining hands-on involvement in critical projects, mentor a talented infrastructure and security team, and ensure ACB's infrastructure is reliable, scalable, and secure. What You'll Do Leadership & Strategic Planning Hire, train, and lead IT Infrastructure and Security personnel Conduct performance appraisals and facilitate professional development Design and maintain enterprise infrastructure architecture including server, network, storage, and virtualization layers Develop multi-year infrastructure roadmap aligned with business growth Collaborate closely with IT Development Manager to ensure alignment Infrastructure & Virtualization Management Oversee Windows Server environments (2003, 2008, 2012, 2016/2019/2022) including Active Directory, DNS, DHCP, and Group Policy Manage VMware ESXi infrastructure (7.x, 8.x) including vCenter, HA, FT, and DRS Plan and execute server hardware refreshes, OS upgrades, and VMware upgrades Design and maintain enterprise network architecture including LAN, WAN, and wireless networks Manage network switching infrastructure (Cisco, Aruba, Dell) and firewall infrastructure (FortiGate) Storage, Backup & Business Continuity Manage enterprise storage systems including HPE Alletra/Nimble (iSCSI), SAN, and NAS (Synology) Oversee backup infrastructure including Veeam, disk backup, tape libraries, and cloud backup Develop and maintain Business Continuity and Disaster Recovery plans Conduct annual disaster recovery testing and implement infrastructure redundancy Operations & Vendor Management Maintain on-call status for infrastructure issues; serve as escalation point Monitor infrastructure health through monitoring tools (Zabbix) and alerting systems Implement capacity management program and forecast future infrastructure needs Manage relationships with infrastructure vendors (Dell, HP, Cisco, Fortinet, VMware, Microsoft) Ensure infrastructure operations comply with SOC 1 and SOC 2 What You Bring Required Bachelor's degree in Information Technology, Computer Science, Network Engineering, or related field (or equivalent experience) Minimum 7 years in IT infrastructure with at least 3 years in leadership/management Proven ability to hire, develop, and lead technical teams Windows Server: Deep knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, PowerShell Virtualization: Expertise in VMware ESXi 7.x/8.x, vCenter, vMotion, HA/DRS/FT Network Equipment: Cisco switches, layer 2/3 switching, VLANs, routing protocols Firewalls: FortiGate firewalls, firewall policies, NAT, VPN Storage: HPE Alletra/Nimble (iSCSI), SAN/NAS technologies (Synology), backup systems (Veeam), cloud backup Network Fundamentals: TCP/IP, subnetting, routing, switching, DNS, DHCP, VPN Strong communication skills to explain technical concepts to non-technical stakeholders Preferred Certifications VMware: VCP, VCAP Cisco: CCNA, CCNP Microsoft: MCSA/MCSE, Azure Administrator Storage: NetApp Certified Data Administrator (NCDA) Security: Security+, CISSP Additional Preferred Experience with SOC 2 or similar compliance frameworks Cloud platform understanding (AWS, Azure) Experience with monitoring tools (Zabbix) Success Profile Technical depth with strategic vision Leadership excellence through projects and incidents Calm under pressure during infrastructure outages Customer service focus with strong relationship management High standards for infrastructure reliability and performance Why Choose ACB? Join a strategic leadership role where you directly impact how 200+ Fortune 500 brands manage billions in channel marketing programs. Report directly to the Director of IT and lead a talented team while staying hands-on with enterprise infrastructure technologies. Shape ACB's infrastructure strategy in Memphis, TN with authority over architecture, capacity planning, hardware procurement, and vendor management. Ready to lead the infrastructure that powers channel marketing's biggest programs? Apply today and build the foundation for ACB's future.
11/14/2026
Full time
Job Description About the job About ACB The Advertising Checking Bureau (ACB) is a powerhouse in channel marketing, managing over $6B in annual reward programs for 200+ leading brands. We specialize in Co-op Advertising, MDF Programs, Consumer Rebates, and Channel Spiff Programs across consumer and B2B markets. Our award-winning team of full-time, U.S.-based professionals delivers exceptional results through decades of experience and cutting-edge analytics. Your Mission Build and lead the infrastructure backbone that powers billions in channel marketing. As the IT Network and Infrastructure Manager, you'll have direct responsibility for ACB's entire IT infrastructure-servers, networks, virtualization, storage, and backup systems. You'll provide strategic leadership while maintaining hands-on involvement in critical projects, mentor a talented infrastructure and security team, and ensure ACB's infrastructure is reliable, scalable, and secure. What You'll Do Leadership & Strategic Planning Hire, train, and lead IT Infrastructure and Security personnel Conduct performance appraisals and facilitate professional development Design and maintain enterprise infrastructure architecture including server, network, storage, and virtualization layers Develop multi-year infrastructure roadmap aligned with business growth Collaborate closely with IT Development Manager to ensure alignment Infrastructure & Virtualization Management Oversee Windows Server environments (2003, 2008, 2012, 2016/2019/2022) including Active Directory, DNS, DHCP, and Group Policy Manage VMware ESXi infrastructure (7.x, 8.x) including vCenter, HA, FT, and DRS Plan and execute server hardware refreshes, OS upgrades, and VMware upgrades Design and maintain enterprise network architecture including LAN, WAN, and wireless networks Manage network switching infrastructure (Cisco, Aruba, Dell) and firewall infrastructure (FortiGate) Storage, Backup & Business Continuity Manage enterprise storage systems including HPE Alletra/Nimble (iSCSI), SAN, and NAS (Synology) Oversee backup infrastructure including Veeam, disk backup, tape libraries, and cloud backup Develop and maintain Business Continuity and Disaster Recovery plans Conduct annual disaster recovery testing and implement infrastructure redundancy Operations & Vendor Management Maintain on-call status for infrastructure issues; serve as escalation point Monitor infrastructure health through monitoring tools (Zabbix) and alerting systems Implement capacity management program and forecast future infrastructure needs Manage relationships with infrastructure vendors (Dell, HP, Cisco, Fortinet, VMware, Microsoft) Ensure infrastructure operations comply with SOC 1 and SOC 2 What You Bring Required Bachelor's degree in Information Technology, Computer Science, Network Engineering, or related field (or equivalent experience) Minimum 7 years in IT infrastructure with at least 3 years in leadership/management Proven ability to hire, develop, and lead technical teams Windows Server: Deep knowledge of Windows Server, Active Directory, DNS, DHCP, Group Policy, PowerShell Virtualization: Expertise in VMware ESXi 7.x/8.x, vCenter, vMotion, HA/DRS/FT Network Equipment: Cisco switches, layer 2/3 switching, VLANs, routing protocols Firewalls: FortiGate firewalls, firewall policies, NAT, VPN Storage: HPE Alletra/Nimble (iSCSI), SAN/NAS technologies (Synology), backup systems (Veeam), cloud backup Network Fundamentals: TCP/IP, subnetting, routing, switching, DNS, DHCP, VPN Strong communication skills to explain technical concepts to non-technical stakeholders Preferred Certifications VMware: VCP, VCAP Cisco: CCNA, CCNP Microsoft: MCSA/MCSE, Azure Administrator Storage: NetApp Certified Data Administrator (NCDA) Security: Security+, CISSP Additional Preferred Experience with SOC 2 or similar compliance frameworks Cloud platform understanding (AWS, Azure) Experience with monitoring tools (Zabbix) Success Profile Technical depth with strategic vision Leadership excellence through projects and incidents Calm under pressure during infrastructure outages Customer service focus with strong relationship management High standards for infrastructure reliability and performance Why Choose ACB? Join a strategic leadership role where you directly impact how 200+ Fortune 500 brands manage billions in channel marketing programs. Report directly to the Director of IT and lead a talented team while staying hands-on with enterprise infrastructure technologies. Shape ACB's infrastructure strategy in Memphis, TN with authority over architecture, capacity planning, hardware procurement, and vendor management. Ready to lead the infrastructure that powers channel marketing's biggest programs? Apply today and build the foundation for ACB's future.
Job Description Job Title: O9 Supply Planning SME Work Location & Reporting Address: East Hanover, NJ 07936 Work Mode: Hybrid (3 days onsite in a week) Contract duration: 6 months Target Start Date: Immediate Interview Process: Virtual/Video interview Job Details: Minimum years of experience required: 7-10 years Certification needed: No Must Have Skills: • Configuration • IBP • Implementation with O9 Nice to Have Skills: • Stakeholder Management • Implementation Experience and Knowledge Detailed Job Description: We are seeking an experienced O9 Supply Planning SME to lead the design, implementation, optimization, and support of supply planning solutions within the O9 Digital Brain platform. The ideal candidate will possess strong expertise in end-to-end supply chain planning processes, O9 Supply Planning functionality, and stakeholder management. This role will partner with business teams, product owners, and technical teams to drive planning transformation initiatives and maximize value from O9 capabilities. Key Responsibilities • Serve as the functional lead and subject matter expert for O9 Supply Planning solutions. • Gather, analyze, and document business requirements related to supply planning, inventory optimization, capacity planning, and deployment planning. • Design and configure O9 Supply Planning modules to meet business objectives and supply chain requirements. • Collaborate with business stakeholders to define planning policies, supply constraints, sourcing rules, and inventory strategies. • Conduct solution workshops, fit-gap analysis, process mapping, and user requirement sessions. • Support end-to-end implementation activities, including configuration, testing, deployment, and hypercare support. • Develop and execute test scenarios, UAT plans, and validation strategies. • Troubleshoot planning issues and optimize system performance to improve planner productivity and forecast accuracy. • Work closely with integration teams to support data flows from ERP systems such as SAP, Oracle, or other source systems into O9. • Create training materials and conduct knowledge transfer sessions for business users and support teams. • Ensure adherence to supply chain best practices and governance standards. Required Qualifications • Bachelor's degree in Supply Chain Management, Engineering, Operations Management, Information Systems, or a related field. • 8+ years of experience in Supply Chain Planning, with at least 3+ years of hands-on O9 Supply Planning implementation experience. • Strong understanding of: o Supply Planning o Inventory Planning o Capacity Planning o Production Planning o Distribution & Deployment Planning o S&OP / IBP Processes • Experience with O9 platform configuration, business rules, planning models, and scenario management. • Strong analytical and problem-solving skills. • Excellent stakeholder management and communication abilities. • Experience working in Agile project environments. Preferred Qualifications • Experience in consumer goods, retail, manufacturing, life sciences, or automotive industries. • Knowledge of SAP APO, SAP IBP, Kinaxis, Blue Yonder, or other planning platforms. • Understanding of SQL, Python, data modeling, and planning analytics. • Experience in large-scale global transformation programs. • O9 certification(s) preferred. Key Skills • O9 Supply Planning • Supply Chain Planning • Inventory Optimization • Capacity Planning • S&OP / IBP • Demand-Supply Balancing • Production Planning • ERP Integration (SAP/Oracle) • Requirement Gathering • UAT & Hypercare Support • Agile Methodology • Stakeholder Management Success Metrics • Improvement in supply plan adherence and inventory performance. • Increased planner productivity through O9 adoption. • Successful implementation and stabilization of O9 planning solutions. • Enhanced service levels while reducing excess inventory and supply chain costs.
11/14/2026
Full time
Job Description Job Title: O9 Supply Planning SME Work Location & Reporting Address: East Hanover, NJ 07936 Work Mode: Hybrid (3 days onsite in a week) Contract duration: 6 months Target Start Date: Immediate Interview Process: Virtual/Video interview Job Details: Minimum years of experience required: 7-10 years Certification needed: No Must Have Skills: • Configuration • IBP • Implementation with O9 Nice to Have Skills: • Stakeholder Management • Implementation Experience and Knowledge Detailed Job Description: We are seeking an experienced O9 Supply Planning SME to lead the design, implementation, optimization, and support of supply planning solutions within the O9 Digital Brain platform. The ideal candidate will possess strong expertise in end-to-end supply chain planning processes, O9 Supply Planning functionality, and stakeholder management. This role will partner with business teams, product owners, and technical teams to drive planning transformation initiatives and maximize value from O9 capabilities. Key Responsibilities • Serve as the functional lead and subject matter expert for O9 Supply Planning solutions. • Gather, analyze, and document business requirements related to supply planning, inventory optimization, capacity planning, and deployment planning. • Design and configure O9 Supply Planning modules to meet business objectives and supply chain requirements. • Collaborate with business stakeholders to define planning policies, supply constraints, sourcing rules, and inventory strategies. • Conduct solution workshops, fit-gap analysis, process mapping, and user requirement sessions. • Support end-to-end implementation activities, including configuration, testing, deployment, and hypercare support. • Develop and execute test scenarios, UAT plans, and validation strategies. • Troubleshoot planning issues and optimize system performance to improve planner productivity and forecast accuracy. • Work closely with integration teams to support data flows from ERP systems such as SAP, Oracle, or other source systems into O9. • Create training materials and conduct knowledge transfer sessions for business users and support teams. • Ensure adherence to supply chain best practices and governance standards. Required Qualifications • Bachelor's degree in Supply Chain Management, Engineering, Operations Management, Information Systems, or a related field. • 8+ years of experience in Supply Chain Planning, with at least 3+ years of hands-on O9 Supply Planning implementation experience. • Strong understanding of: o Supply Planning o Inventory Planning o Capacity Planning o Production Planning o Distribution & Deployment Planning o S&OP / IBP Processes • Experience with O9 platform configuration, business rules, planning models, and scenario management. • Strong analytical and problem-solving skills. • Excellent stakeholder management and communication abilities. • Experience working in Agile project environments. Preferred Qualifications • Experience in consumer goods, retail, manufacturing, life sciences, or automotive industries. • Knowledge of SAP APO, SAP IBP, Kinaxis, Blue Yonder, or other planning platforms. • Understanding of SQL, Python, data modeling, and planning analytics. • Experience in large-scale global transformation programs. • O9 certification(s) preferred. Key Skills • O9 Supply Planning • Supply Chain Planning • Inventory Optimization • Capacity Planning • S&OP / IBP • Demand-Supply Balancing • Production Planning • ERP Integration (SAP/Oracle) • Requirement Gathering • UAT & Hypercare Support • Agile Methodology • Stakeholder Management Success Metrics • Improvement in supply plan adherence and inventory performance. • Increased planner productivity through O9 adoption. • Successful implementation and stabilization of O9 planning solutions. • Enhanced service levels while reducing excess inventory and supply chain costs.
Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $40.00hr - $45.00hr Job Overview: This position is responsible for managing and maintaining data center infrastructure to ensure seamless operations and peak performance. The candidate will evaluate and design optimal placement for all data center hardware, including initial implementation, upgrades, and decommissioning of outdated equipment. The candidate will understand and manage electrical requirements, load balancing, and cooling systems to maintain efficiency and prevent hardware failures. The candidate must provide operational oversight by guiding external parties conducting work within the data center, ensuring compliance with best practices and security protocols. Responsibilities: Perform daily inspections of critical infrastructure and data center grounds, including monitoring power, cooling, and various other systems for a facility operating 24/7/365. Partner with Facilities Management to manage HVAC, power systems, and other essential components required for continuous operation, including UPS units, generators, automatic transfer switches, switchgear, chillers, and power meters. Diagnose and resolve hardware issues with cabling and power. Manage cabinet and data floor operations, including balancing power, environmental controls, and weight distribution on data center floors. Manage capacity planning by monitoring system performance and ensuring sufficient resources for future growth. Keep management informed of significant developments occurring at the data center. Monitor, resolve, and update all assigned IT service management tickets. Manage expectations of managers, employees, and agency partners. Lead and execute projects within the division. Candidate Profile: Three-plus years of experience in a commercial electrical environment, data center management, commercial HVAC, or a related field. Additional experience in commercial electrical environments, data center management, commercial HVAC, or related fields. Strong background in computer hardware and software support, systems analysis, systems support, or computer operating systems. Effective communication skills with the ability to convey ideas clearly and engage with a diverse audience. Strong foundation in delivering exceptional customer service to both internal and external stakeholders. Demonstrated self-management abilities to work independently and take initiative. Proficiency in team building, motivational skills, and promoting teamwork. Capability to maintain composure in challenging situations. Strong organizational skills for efficient task and time management. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $40.00hr - $45.00hr Job Overview: This position is responsible for managing and maintaining data center infrastructure to ensure seamless operations and peak performance. The candidate will evaluate and design optimal placement for all data center hardware, including initial implementation, upgrades, and decommissioning of outdated equipment. The candidate will understand and manage electrical requirements, load balancing, and cooling systems to maintain efficiency and prevent hardware failures. The candidate must provide operational oversight by guiding external parties conducting work within the data center, ensuring compliance with best practices and security protocols. Responsibilities: Perform daily inspections of critical infrastructure and data center grounds, including monitoring power, cooling, and various other systems for a facility operating 24/7/365. Partner with Facilities Management to manage HVAC, power systems, and other essential components required for continuous operation, including UPS units, generators, automatic transfer switches, switchgear, chillers, and power meters. Diagnose and resolve hardware issues with cabling and power. Manage cabinet and data floor operations, including balancing power, environmental controls, and weight distribution on data center floors. Manage capacity planning by monitoring system performance and ensuring sufficient resources for future growth. Keep management informed of significant developments occurring at the data center. Monitor, resolve, and update all assigned IT service management tickets. Manage expectations of managers, employees, and agency partners. Lead and execute projects within the division. Candidate Profile: Three-plus years of experience in a commercial electrical environment, data center management, commercial HVAC, or a related field. Additional experience in commercial electrical environments, data center management, commercial HVAC, or related fields. Strong background in computer hardware and software support, systems analysis, systems support, or computer operating systems. Effective communication skills with the ability to convey ideas clearly and engage with a diverse audience. Strong foundation in delivering exceptional customer service to both internal and external stakeholders. Demonstrated self-management abilities to work independently and take initiative. Proficiency in team building, motivational skills, and promoting teamwork. Capability to maintain composure in challenging situations. Strong organizational skills for efficient task and time management. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Yoh, A Day & Zimmermann Company
New York, New York
Job Description Job Title: AI Infrastructure Support Engineer Location: New York, NY Type - Hybrid 4 days Onsite Terms; Full Time Salary- $140000/yr - $170000/yr Our client provides a range of financial products and services in the United States and internationally. It operates through Securities Services, Market and Wealth Services, Investment and Wealth Management, and Other segments. The Securities Services segment offers custody, trust and depositary, accounting, exchange-traded funds, middle-office solutions, transfer agency, services for private equity and real estate funds, foreign exchange, securities lending, liquidity/lending services, and data analytics. In this role, you'll make an impact in the following ways: Deliver operational support and drive issue resolution for AI infrastructure, GPU platforms, and associated production services. Support the deployment, orchestration, and monitoring of AI/ML workloads across distributed environments using Kubernetes and Docker. Apply hands-on expertise with NVIDIA GPU infrastructure, including A100, H100, and B200 nodes, to support provisioning, utilization, performance tuning, and ongoing platform operations. Build, maintain, and optimize automation scripts and tooling using Ansible, Python and Shell scripting to improve efficiency and reliability. Manage incidents, service requests, and change activity through enterprise workflow and ticketing platforms such as JIRA and ServiceNow. Partner with cross-functional teams across engineering, platform, and operations to implement DevOps best practices, including CI/CD using GitLab, containerized deployment models, and secure access management through Azure AD. Create and maintain clear technical documentation, including runbooks, standard operating procedures, support guides, and infrastructure architecture artifacts. Diagnose and resolve networking, storage, and system performance issues affecting AI infrastructure and high-performance compute workloads. Participate in a rotating on-call support model, including occasional weekend coverage, to help maintain high availability and operational excellence. To be successful in this role, we're seeking the following: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience. Strong experience supporting AI infrastructure, GPU platforms, or high-performance compute environments in enterprise or production settings. Hands-on experience working with NVIDIA GPU nodes, including A100, H100, and B200 systems. Solid understanding of Kubernetes and Docker for deploying, managing, and troubleshooting distributed workloads. Proficiency in Ansible, Python and Shell scripting for automation, tooling, and operational support tasks. Experience with DevOps practices and tools, including GitLab CI/CD, infrastructure automation, and container-based delivery models. Familiarity with enterprise ticketing and service management platforms such as JIRA and ServiceNow. Good knowledge of networking, storage, Linux systems administration, and infrastructure troubleshooting in complex technical environments. Understanding of identity and access management, including secure access controls such as Azure AD. Strong problem-solving skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Effective written and verbal communication skills, with the ability to document processes and collaborate across technical and non-technical teams. Willingness to participate in on-call rotations and provide occasional weekend support as needed. Estimated Min Rate : $140000.00 Estimated Max Rate : $170000.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit -with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: -notice Stay Safe During Your Job Search Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.
11/14/2026
Full time
Job Description Job Title: AI Infrastructure Support Engineer Location: New York, NY Type - Hybrid 4 days Onsite Terms; Full Time Salary- $140000/yr - $170000/yr Our client provides a range of financial products and services in the United States and internationally. It operates through Securities Services, Market and Wealth Services, Investment and Wealth Management, and Other segments. The Securities Services segment offers custody, trust and depositary, accounting, exchange-traded funds, middle-office solutions, transfer agency, services for private equity and real estate funds, foreign exchange, securities lending, liquidity/lending services, and data analytics. In this role, you'll make an impact in the following ways: Deliver operational support and drive issue resolution for AI infrastructure, GPU platforms, and associated production services. Support the deployment, orchestration, and monitoring of AI/ML workloads across distributed environments using Kubernetes and Docker. Apply hands-on expertise with NVIDIA GPU infrastructure, including A100, H100, and B200 nodes, to support provisioning, utilization, performance tuning, and ongoing platform operations. Build, maintain, and optimize automation scripts and tooling using Ansible, Python and Shell scripting to improve efficiency and reliability. Manage incidents, service requests, and change activity through enterprise workflow and ticketing platforms such as JIRA and ServiceNow. Partner with cross-functional teams across engineering, platform, and operations to implement DevOps best practices, including CI/CD using GitLab, containerized deployment models, and secure access management through Azure AD. Create and maintain clear technical documentation, including runbooks, standard operating procedures, support guides, and infrastructure architecture artifacts. Diagnose and resolve networking, storage, and system performance issues affecting AI infrastructure and high-performance compute workloads. Participate in a rotating on-call support model, including occasional weekend coverage, to help maintain high availability and operational excellence. To be successful in this role, we're seeking the following: Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience. Strong experience supporting AI infrastructure, GPU platforms, or high-performance compute environments in enterprise or production settings. Hands-on experience working with NVIDIA GPU nodes, including A100, H100, and B200 systems. Solid understanding of Kubernetes and Docker for deploying, managing, and troubleshooting distributed workloads. Proficiency in Ansible, Python and Shell scripting for automation, tooling, and operational support tasks. Experience with DevOps practices and tools, including GitLab CI/CD, infrastructure automation, and container-based delivery models. Familiarity with enterprise ticketing and service management platforms such as JIRA and ServiceNow. Good knowledge of networking, storage, Linux systems administration, and infrastructure troubleshooting in complex technical environments. Understanding of identity and access management, including secure access controls such as Azure AD. Strong problem-solving skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Effective written and verbal communication skills, with the ability to document processes and collaborate across technical and non-technical teams. Willingness to participate in on-call rotations and provide occasional weekend support as needed. Estimated Min Rate : $140000.00 Estimated Max Rate : $170000.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit -with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: -notice Stay Safe During Your Job Search Fraudulent recruiting communications have become increasingly common. Emails from Yoh recruiters will only come from email address. Yoh will never ask candidates to pay fees, purchase equipment, send gift cards, or transfer funds as part of the recruiting or hiring process. If you receive a communication that appears suspicious or requests payment, contact Yoh directly before responding or sharing personal information.
IT Systems Engineer Experience: 10+ Years Employment Type: Full-time Role Overview Responsible for designing, implementing, securing and maintaining enterprise IT infrastructure, including networks, servers, endpoints, identity and Microsoft 365 environments. Ensures high availability, performance, security and compliance with CMMC, NIST SP 800-171 and ITAR requirements. Key Responsibilities 1. Network & Infrastructure Design and manage LAN, WAN, VLAN, Wi-Fi, VPN and firewall infrastructure. Administer VMware, Hyper-V and Windows Server environments. Monitor infrastructure performance, troubleshoot issues and implement alerting. Manage hardware, software licensing, backups and disaster recovery. 2. Identity, Endpoint & Cloud Management Manage Microsoft Intune for endpoint configuration and compliance. Administer Azure, Entra ID, Conditional Access, MFA and privileged access. Manage Microsoft 365 and collaboration platforms. Support ERP infrastructure, access controls and availability. 3. Security & Compliance Manage EDR, security patching and vulnerability remediation. Ensure compliance with CMMC, NIST SP 800-171, DFARS and ITAR. Maintain security policies, technical documentation and audit evidence. Support security audits, incident response and remediation activities. 4. IT Operations & Support Handle Tier 2 and Tier 3 infrastructure escalations. Coordinate with managed service providers for Tier 1 support and SLA adherence. Automate user onboarding, offboarding and access provisioning. Perform root-cause analysis and scheduled after-hours maintenance. 5. Projects & Vendor Management Lead infrastructure upgrades, deployments and IT improvement initiatives. Evaluate and manage IT vendors and service providers. Collaborate with business teams and ERP stakeholders on IT projects. Required Qualifications Bachelor's degree in Computer Science, Engineering or a related field. 10+ years of enterprise network and server administration experience. Strong hands-on experience with: VMware, Hyper-V and Windows Server. Microsoft Intune, Entra ID and Microsoft 365. Cisco and HP/Aruba networking. TCP/IP, DNS, DHCP, VPN, VLAN, QoS and 802.1X. Firewalls, EDR, patching and vulnerability management. PowerShell scripting and automation. Preferred Qualifications Experience with CMMC and NIST SP 800-171 compliance. Knowledge of Microsoft 365 GCC High, Defender and Purview. Experience with Azure, SIEM, backup and disaster recovery solutions. ERP infrastructure and VoIP/telephony support experience. Preferred Certifications Cisco CCNA / CCNP. Microsoft MD-102, AZ-104 or SC-300. CompTIA Security+, CISSP or CMMC Certified Professional (CCP). Additional Requirements Willingness to participate in on-call support and after-hours maintenance. Ability to work across office, manufacturing and data center environments. Frequent travel between Lake Shore offices (10-20%) and occasional domestic/international travel. Key Competencies: Communication, analytical thinking, technical expertise, security mindset, project management and customer focus. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
11/14/2026
Full time
IT Systems Engineer Experience: 10+ Years Employment Type: Full-time Role Overview Responsible for designing, implementing, securing and maintaining enterprise IT infrastructure, including networks, servers, endpoints, identity and Microsoft 365 environments. Ensures high availability, performance, security and compliance with CMMC, NIST SP 800-171 and ITAR requirements. Key Responsibilities 1. Network & Infrastructure Design and manage LAN, WAN, VLAN, Wi-Fi, VPN and firewall infrastructure. Administer VMware, Hyper-V and Windows Server environments. Monitor infrastructure performance, troubleshoot issues and implement alerting. Manage hardware, software licensing, backups and disaster recovery. 2. Identity, Endpoint & Cloud Management Manage Microsoft Intune for endpoint configuration and compliance. Administer Azure, Entra ID, Conditional Access, MFA and privileged access. Manage Microsoft 365 and collaboration platforms. Support ERP infrastructure, access controls and availability. 3. Security & Compliance Manage EDR, security patching and vulnerability remediation. Ensure compliance with CMMC, NIST SP 800-171, DFARS and ITAR. Maintain security policies, technical documentation and audit evidence. Support security audits, incident response and remediation activities. 4. IT Operations & Support Handle Tier 2 and Tier 3 infrastructure escalations. Coordinate with managed service providers for Tier 1 support and SLA adherence. Automate user onboarding, offboarding and access provisioning. Perform root-cause analysis and scheduled after-hours maintenance. 5. Projects & Vendor Management Lead infrastructure upgrades, deployments and IT improvement initiatives. Evaluate and manage IT vendors and service providers. Collaborate with business teams and ERP stakeholders on IT projects. Required Qualifications Bachelor's degree in Computer Science, Engineering or a related field. 10+ years of enterprise network and server administration experience. Strong hands-on experience with: VMware, Hyper-V and Windows Server. Microsoft Intune, Entra ID and Microsoft 365. Cisco and HP/Aruba networking. TCP/IP, DNS, DHCP, VPN, VLAN, QoS and 802.1X. Firewalls, EDR, patching and vulnerability management. PowerShell scripting and automation. Preferred Qualifications Experience with CMMC and NIST SP 800-171 compliance. Knowledge of Microsoft 365 GCC High, Defender and Purview. Experience with Azure, SIEM, backup and disaster recovery solutions. ERP infrastructure and VoIP/telephony support experience. Preferred Certifications Cisco CCNA / CCNP. Microsoft MD-102, AZ-104 or SC-300. CompTIA Security+, CISSP or CMMC Certified Professional (CCP). Additional Requirements Willingness to participate in on-call support and after-hours maintenance. Ability to work across office, manufacturing and data center environments. Frequent travel between Lake Shore offices (10-20%) and occasional domestic/international travel. Key Competencies: Communication, analytical thinking, technical expertise, security mindset, project management and customer focus. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Job Description Infrastructure Engineer / Systems Integration Engineer (Active Security Clearance Preferred) Position Summary We are seeking an experienced Infrastructure Engineer / Systems Integration Engineer to support the design, integration, modernization, and operation of enterprise IT environments. This role is responsible for delivering secure, scalable, and reliable infrastructure solutions across on-premises, cloud, hybrid, and restricted environments. The ideal candidate will possess strong expertise in systems administration, virtualization, networking, cloud technologies, automation, and troubleshooting, along with the ability to effectively collaborate with technical and business stakeholders. Active Security Clearance is preferred. Candidates must have the ability to obtain and maintain a security clearance. Key Responsibilities Design, build, integrate, operate, and modernize enterprise IT infrastructure environments. Support Windows and Linux server platforms, virtualized environments, endpoints, and enterprise IT services. Execute infrastructure migration activities including asset preparation, configuration, testing, validation, cutover support, and user transition. Troubleshoot and resolve issues across infrastructure, operating systems, networks, endpoints, applications, and supporting services. Coordinate with network and cybersecurity teams to ensure compliance with security controls, access requirements, segmentation, and connectivity standards. Support cloud and hybrid infrastructure environments in Microsoft Azure and/or Amazon Web Services (AWS). Develop and maintain automation solutions using PowerShell, Python, Bash, or other scripting tools. Create and maintain technical documentation, architecture diagrams, implementation plans, and standard operating procedures. Perform system validation, operational readiness assessments, and ongoing infrastructure optimization. Provide technical recommendations and present solutions, project status, and risks to customers, stakeholders, and leadership teams. Collaborate across engineering, operations, security, and program management teams to ensure successful project delivery. Required Qualifications Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent combination of education and experience. 5+ years of experience in infrastructure engineering, systems administration, systems integration, or related technical roles. Experience supporting enterprise Windows and Linux environments. Hands-on experience with virtualization technologies such as VMware vSphere, Hyper-V, or similar solutions. Strong knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VLANs, routing, switching, and firewall concepts. Experience supporting infrastructure migrations, upgrades, and modernization projects. Proficiency with scripting and automation tools such as PowerShell, Python, or Bash. Strong troubleshooting and problem-solving skills across multiple technology domains. Ability to communicate effectively with technical and non-technical stakeholders. Ability to obtain and maintain a Security Clearance is required. Preferred Qualifications Active Secret, Top Secret, or higher Security Clearance. Experience supporting secure, restricted, classified, or isolated environments. Experience with Microsoft Azure and/or AWS cloud platforms. Familiarity with cybersecurity controls, system hardening, compliance frameworks, and risk management practices. Experience with Infrastructure as Code (IaC), DevOps methodologies, and configuration management tools. Experience working within government, defense, aerospace, or highly regulated industries. Preferred Certifications CompTIA Security+ CISSP (Certified Information Systems Security Professional) CCSP (Certified Cloud Security Professional) Microsoft Azure Certifications AWS Certifications VMware Certifications (VCP or equivalent) Other relevant infrastructure, cloud, networking, or cybersecurity certifications Technical Skills Infrastructure Engineering Systems Integration Windows Server Administration Linux Administration VMware and Virtualization Technologies Enterprise Networking Azure and AWS Cloud Platforms PowerShell, Python, and Bash Scripting Infrastructure Migration & Modernization Security & Compliance Enterprise IT Operations Automation & Process Improvement Technical Documentation Stakeholder Communication
11/14/2026
Full time
Job Description Infrastructure Engineer / Systems Integration Engineer (Active Security Clearance Preferred) Position Summary We are seeking an experienced Infrastructure Engineer / Systems Integration Engineer to support the design, integration, modernization, and operation of enterprise IT environments. This role is responsible for delivering secure, scalable, and reliable infrastructure solutions across on-premises, cloud, hybrid, and restricted environments. The ideal candidate will possess strong expertise in systems administration, virtualization, networking, cloud technologies, automation, and troubleshooting, along with the ability to effectively collaborate with technical and business stakeholders. Active Security Clearance is preferred. Candidates must have the ability to obtain and maintain a security clearance. Key Responsibilities Design, build, integrate, operate, and modernize enterprise IT infrastructure environments. Support Windows and Linux server platforms, virtualized environments, endpoints, and enterprise IT services. Execute infrastructure migration activities including asset preparation, configuration, testing, validation, cutover support, and user transition. Troubleshoot and resolve issues across infrastructure, operating systems, networks, endpoints, applications, and supporting services. Coordinate with network and cybersecurity teams to ensure compliance with security controls, access requirements, segmentation, and connectivity standards. Support cloud and hybrid infrastructure environments in Microsoft Azure and/or Amazon Web Services (AWS). Develop and maintain automation solutions using PowerShell, Python, Bash, or other scripting tools. Create and maintain technical documentation, architecture diagrams, implementation plans, and standard operating procedures. Perform system validation, operational readiness assessments, and ongoing infrastructure optimization. Provide technical recommendations and present solutions, project status, and risks to customers, stakeholders, and leadership teams. Collaborate across engineering, operations, security, and program management teams to ensure successful project delivery. Required Qualifications Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent combination of education and experience. 5+ years of experience in infrastructure engineering, systems administration, systems integration, or related technical roles. Experience supporting enterprise Windows and Linux environments. Hands-on experience with virtualization technologies such as VMware vSphere, Hyper-V, or similar solutions. Strong knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VLANs, routing, switching, and firewall concepts. Experience supporting infrastructure migrations, upgrades, and modernization projects. Proficiency with scripting and automation tools such as PowerShell, Python, or Bash. Strong troubleshooting and problem-solving skills across multiple technology domains. Ability to communicate effectively with technical and non-technical stakeholders. Ability to obtain and maintain a Security Clearance is required. Preferred Qualifications Active Secret, Top Secret, or higher Security Clearance. Experience supporting secure, restricted, classified, or isolated environments. Experience with Microsoft Azure and/or AWS cloud platforms. Familiarity with cybersecurity controls, system hardening, compliance frameworks, and risk management practices. Experience with Infrastructure as Code (IaC), DevOps methodologies, and configuration management tools. Experience working within government, defense, aerospace, or highly regulated industries. Preferred Certifications CompTIA Security+ CISSP (Certified Information Systems Security Professional) CCSP (Certified Cloud Security Professional) Microsoft Azure Certifications AWS Certifications VMware Certifications (VCP or equivalent) Other relevant infrastructure, cloud, networking, or cybersecurity certifications Technical Skills Infrastructure Engineering Systems Integration Windows Server Administration Linux Administration VMware and Virtualization Technologies Enterprise Networking Azure and AWS Cloud Platforms PowerShell, Python, and Bash Scripting Infrastructure Migration & Modernization Security & Compliance Enterprise IT Operations Automation & Process Improvement Technical Documentation Stakeholder Communication
Maryland Department of Information Technology
Linthicum Heights, Maryland
Job Description Introduction: Maryland Benefits (MD Benefits) is a dynamic, cloud-based platform. This enterprise-wide digital service allows organizations to build, test, host, operate, and integrate mission-driven applications, data, and emerging technologies. MD Benefits offers cloud-based Platform-as-a-Service (PaaS) capabilities, a shared data architecture, and product development services, all developed by the State of Maryland to help multiple agencies deliver and manage health, human, and social service benefits and programs. On July 1, 2025, the operation of the MD THINK shared platform and statewide applications will transition from the Department of Human Services (DHS) to the Department of Information Technology (DoIT). Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. (Five years of relevant professional experience may be substituted for a degree). 5+ years of experience in a technical support or operations role, with a focus on cloud technologies. Proven experience with AWS services , including EC2, S3, VPC, and IAM. Strong understanding of networking concepts , including TCP/IP, DNS, and load balancing. Experience with containerization technologies such as Docker and Kubernetes. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills. Ability to work effectively in a fast-paced, high-pressure environment. AI/ML Ops Engineer Position Description: The AI/ML Ops Engineer is responsible for operationalizing and managing the entire lifecycle of artificial intelligence and machine learning models on the Maryland Benefits Platform. This specialized role bridges data science and platform operations, ensuring ML models are deployed, monitored, and maintained with the same rigor and reliability as traditional software applications. The engineer will build and manage the infrastructure and automation pipelines necessary for robust, scalable, and secure machine learning operations (MLOps), enabling the platform to leverage data-driven insights effectively. Responsibilities: ML Pipeline Automation: Design, build, and maintain CI/CD/CT (Continuous Integration/Continuous Delivery/Continuous Training) pipelines for machine learning models. Automate all stages of the ML lifecycle, including data preprocessing, model training, validation, deployment, and monitoring. Model Deployment & Serving: Deploy trained ML models as scalable, high-availability API services in a production environment, leveraging containerization (Docker) and orchestration platforms (Kubernetes/EKS). Manage deployment strategies such as A/B testing, canary, and blue-green deployments. Infrastructure Management: Provision and manage the cloud infrastructure required for both model training and real-time inference, including GPU-accelerated compute instances and scalable data storage solutions on AWS. Model Monitoring & Maintenance: Implement comprehensive monitoring solutions to track model performance, data drift, and concept drift in production. Establish automated alerts and retraining triggers to ensure models remain accurate and reliable over time. Collaboration & Tooling: Work closely with data scientists to understand model requirements and assist in packaging models for production. Collaborate with PaaS and Cloud Engineering teams to integrate MLOps tooling with the existing platform infrastructure. Manage and support the MLOps toolchain, which may include platforms like Kubeflow, MLflow, or AWS SageMaker.
11/14/2026
Full time
Job Description Introduction: Maryland Benefits (MD Benefits) is a dynamic, cloud-based platform. This enterprise-wide digital service allows organizations to build, test, host, operate, and integrate mission-driven applications, data, and emerging technologies. MD Benefits offers cloud-based Platform-as-a-Service (PaaS) capabilities, a shared data architecture, and product development services, all developed by the State of Maryland to help multiple agencies deliver and manage health, human, and social service benefits and programs. On July 1, 2025, the operation of the MD THINK shared platform and statewide applications will transition from the Department of Human Services (DHS) to the Department of Information Technology (DoIT). Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. (Five years of relevant professional experience may be substituted for a degree). 5+ years of experience in a technical support or operations role, with a focus on cloud technologies. Proven experience with AWS services , including EC2, S3, VPC, and IAM. Strong understanding of networking concepts , including TCP/IP, DNS, and load balancing. Experience with containerization technologies such as Docker and Kubernetes. Excellent troubleshooting and problem-solving skills. Strong communication and interpersonal skills. Ability to work effectively in a fast-paced, high-pressure environment. AI/ML Ops Engineer Position Description: The AI/ML Ops Engineer is responsible for operationalizing and managing the entire lifecycle of artificial intelligence and machine learning models on the Maryland Benefits Platform. This specialized role bridges data science and platform operations, ensuring ML models are deployed, monitored, and maintained with the same rigor and reliability as traditional software applications. The engineer will build and manage the infrastructure and automation pipelines necessary for robust, scalable, and secure machine learning operations (MLOps), enabling the platform to leverage data-driven insights effectively. Responsibilities: ML Pipeline Automation: Design, build, and maintain CI/CD/CT (Continuous Integration/Continuous Delivery/Continuous Training) pipelines for machine learning models. Automate all stages of the ML lifecycle, including data preprocessing, model training, validation, deployment, and monitoring. Model Deployment & Serving: Deploy trained ML models as scalable, high-availability API services in a production environment, leveraging containerization (Docker) and orchestration platforms (Kubernetes/EKS). Manage deployment strategies such as A/B testing, canary, and blue-green deployments. Infrastructure Management: Provision and manage the cloud infrastructure required for both model training and real-time inference, including GPU-accelerated compute instances and scalable data storage solutions on AWS. Model Monitoring & Maintenance: Implement comprehensive monitoring solutions to track model performance, data drift, and concept drift in production. Establish automated alerts and retraining triggers to ensure models remain accurate and reliable over time. Collaboration & Tooling: Work closely with data scientists to understand model requirements and assist in packaging models for production. Collaborate with PaaS and Cloud Engineering teams to integrate MLOps tooling with the existing platform infrastructure. Manage and support the MLOps toolchain, which may include platforms like Kubeflow, MLflow, or AWS SageMaker.
Job Description Service Pod Manager Full Time Exempt - On-site (Nashville) Reports to: Vice President of Service Job Summary Under the supervision of the Vice President of Service, the Service Pod Manager is responsible for overseeing the daily operations of the help desk team, ensuring excellent service delivery and customer satisfaction. The Service Pod Manager plays a crucial role in managing and mentoring the help desk staff, optimizing processes, and maintaining high-quality white glove standards. Key Responsibilities • Supervise Pod Field Technicians: Lead and supervise the pod's help desk team, ensuring smooth operations, and exceptional customer support. Plan, organize, and direct the work of help desk support staff, schedule shift coverage; evaluate and document performance and recommend disciplinary action when necessary; and review staff work for accuracy and timely completion of assigned duties. • Team Management: Manage the performance, development, and training of help desk technicians, ensuring they have the necessary skills and knowledge to provide excellent support. • Incident Management: Oversee the timely and effective resolution of customer incidents, ensuring that SLAs and response time targets are met. • Customer Relationship Management: Foster positive relationships with customers by providing exceptional service, addressing their concerns, and ensuring their satisfaction by maintaining a 98% CSAT score. • Process Improvement: Continuously assess and optimize help desk processes, workflows, and tools to enhance efficiency and service quality. • Metrics and Reporting: Monitor and analyze help desk performance metrics, generate reports, and provide insights to management, identifying trends and areas for improvement. • Escalation Management: Handle and resolve escalated customer issues, ensuring proper communication, follow-up, and timely resolution. • Collaboration: Collaborate with cross-functional teams, including client relations, project managers, technicians, and engineers, to ensure efficient service delivery and problem resolution. • Documentation and Knowledge Base: Assist in the creation and maintenance of help desk documentation, knowledge base articles, and standard operating procedures (SOPs). • Stay Current: Keep up to date with industry trends, best practices, and emerging technologies to enhance the help desk team's skills and knowledge. • Perform related duties as assigned by the Vice President of Service, or a member of leadership as situations or as the needs dictate. Requirements • Technical Skills: Strong knowledge of IT systems, networks, and infrastructure, as well as experience with help desk software and ticketing systems. 3-5 years' experience in IT support or help desk roles and experience in a supervisory or leadership position within a help desk environment is highly desirable. • Leadership Skills: Ability to lead, mentor, and motivate a team, and drive performance and results. • Customer Focus: Excellent customer service skills with a commitment to ensuring customer satisfaction. • Problem-Solving: Strong analytical and problem-solving abilities, with the capacity to handle complex issues and make informed decisions. • Communication: Exceptional verbal and written communication skills, with the ability to effectively communicate technical information to non-technical users. • Time Management: Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines. • Certifications: Relevant certifications such as MCITP, MCP, CCNA/CCDA/CCNP, Project+, Network
11/14/2026
Full time
Job Description Service Pod Manager Full Time Exempt - On-site (Nashville) Reports to: Vice President of Service Job Summary Under the supervision of the Vice President of Service, the Service Pod Manager is responsible for overseeing the daily operations of the help desk team, ensuring excellent service delivery and customer satisfaction. The Service Pod Manager plays a crucial role in managing and mentoring the help desk staff, optimizing processes, and maintaining high-quality white glove standards. Key Responsibilities • Supervise Pod Field Technicians: Lead and supervise the pod's help desk team, ensuring smooth operations, and exceptional customer support. Plan, organize, and direct the work of help desk support staff, schedule shift coverage; evaluate and document performance and recommend disciplinary action when necessary; and review staff work for accuracy and timely completion of assigned duties. • Team Management: Manage the performance, development, and training of help desk technicians, ensuring they have the necessary skills and knowledge to provide excellent support. • Incident Management: Oversee the timely and effective resolution of customer incidents, ensuring that SLAs and response time targets are met. • Customer Relationship Management: Foster positive relationships with customers by providing exceptional service, addressing their concerns, and ensuring their satisfaction by maintaining a 98% CSAT score. • Process Improvement: Continuously assess and optimize help desk processes, workflows, and tools to enhance efficiency and service quality. • Metrics and Reporting: Monitor and analyze help desk performance metrics, generate reports, and provide insights to management, identifying trends and areas for improvement. • Escalation Management: Handle and resolve escalated customer issues, ensuring proper communication, follow-up, and timely resolution. • Collaboration: Collaborate with cross-functional teams, including client relations, project managers, technicians, and engineers, to ensure efficient service delivery and problem resolution. • Documentation and Knowledge Base: Assist in the creation and maintenance of help desk documentation, knowledge base articles, and standard operating procedures (SOPs). • Stay Current: Keep up to date with industry trends, best practices, and emerging technologies to enhance the help desk team's skills and knowledge. • Perform related duties as assigned by the Vice President of Service, or a member of leadership as situations or as the needs dictate. Requirements • Technical Skills: Strong knowledge of IT systems, networks, and infrastructure, as well as experience with help desk software and ticketing systems. 3-5 years' experience in IT support or help desk roles and experience in a supervisory or leadership position within a help desk environment is highly desirable. • Leadership Skills: Ability to lead, mentor, and motivate a team, and drive performance and results. • Customer Focus: Excellent customer service skills with a commitment to ensuring customer satisfaction. • Problem-Solving: Strong analytical and problem-solving abilities, with the capacity to handle complex issues and make informed decisions. • Communication: Exceptional verbal and written communication skills, with the ability to effectively communicate technical information to non-technical users. • Time Management: Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines. • Certifications: Relevant certifications such as MCITP, MCP, CCNA/CCDA/CCNP, Project+, Network
Job Description Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally. Come make an impact every day at Zebra. What We're Looking For: The Cloud AI Engineer, Lead plays a critical role in driving innovation across Zebra's IT Platform Engineering, Cloud Security, and Artificial Intelligence initiatives. Acting as a hands-on technical architect and strategic trailblazer, you will partner with key stakeholders to identify opportunities, translate ideas into actionable solutions, and deliver value through rapid proofs of concept. This role focuses heavily on designing, building, and scaling our next-generation cloud-native AI platforms, AI-powered log intelligence (AIOps), and semantic developer tooling. Location: This is a hybrid position requiring a minimum of three days per week on-site at either our Lincolnshire, IL, or Holtsville, NY office. Essential Duties/Responsabilities: Identify and evaluate emerging innovation opportunities across Platform Engineering and Cloud Infrastructure functions, matching business needs with cutting-edge technology solutions. Conduct comprehensive business and systems analyses, translating complex technical findings into clear user stories, system requirements, and actionable solution concepts. Coordinate and execute Proof of Concepts (PoCs) and hands-on delivery activities to rapidly validate and advance cloud and platform innovation initiatives. Research, analyze, and report on disruptive technologies-such as Generative AI, Machine Learning (ML), Robotic Process Automation (RPA), and Virtual Agents-providing strategic recommendations for corporate adoption. Act as the primary IT Cloud Innovation Liaison, driving cross-functional collaboration and alignment with other innovation and product teams across Zebra. Plan, coordinate, and facilitate structured ideation workshops, fostering a culture of collaborative brainstorming and innovative problem-solving. Serve as an active Innovation Evangelist within IT and the broader enterprise, promoting modern engineering methodologies and pushing the boundaries of cloud-native possibilities. Track, analyze, and report key performance indicators (KPIs), ensuring leadership has complete visibility into the progress, and business outcomes of all innovation initiatives. Establish and maintain a repeatable operating model for cloud-native AI/ML deployment, ensuring all initiatives consistently address pipeline architecture, performance metrics, and compliance guidelines across GCP and Azure. Lead and mentor a high-performing team of cloud and AI platform engineers, guiding their professional evolution toward predictive log analytics, automation (AIOps), and robust cloud data readiness. Translate complex AI governance, cloud security guardrails, and regulatory requirements into practical technical specifications, partnering directly with systems engineers to integrate PII masking and RBAC into automated CI/CD pipelines. Manage roadmap alignment within assigned technology portfolios. Minimum Qualifications: Bachelor's degree in Computer Science, Electronic Engineering, Computer Engineering, or related field. 5+ years experience working on an operations style team (NOC, SOC, MOC, etc.) and troubleshooting networking, service desk, operations center and/or supporting cloud based Infrastructure. Hands-on Google Gemini Enterprise Expertise: Demonstrated experience working with Google Gemini Enterprise, with a proven ability to build and deploy custom agents using the Agent Development Kit (ADK). Multi-Cloud & GenAI Platform Proficiency: Deep familiarity with leading cloud platforms and generative AI solution providers, including Google Cloud Platform (GCP), Azure, OpenAI, and Anthropic. Experience working in a global, heterogeneous, cloud and on-prem environment. Practical knowledge of, or deep technical curiosity to develop, hands-on solutions involving Large Language Models (LLMs), Retrieval-Augmented Generation (RAG) architectures, and agentic AI patterns (including Model Context Protocol MCP , tool calling, and orchestration frameworks). Expertise in scripting or programming languages (e.g., Python) for automation or testing is a plus; software development background is welcomed. Proven track record of deploying containerized AI solutions using Kubernetes (GKE/AKS), Docker, and robust CI/CD pipelines, backed by verifiable metrics such as high availability, latency reduction, and infrastructure cost optimization. Comprehensive understanding of enterprise cloud security, application/API security, and fine-grained identity systems, with experience integrating PII masking and complex Role-Based Access Control (RBAC) frameworks. Strong software development background with advanced scripting capabilities in Python (or similar languages) to drive automation, infrastructure provisioning (IaC), and automated testing. Active professional-level cloud certifications are highly preferred, such as Google Cloud Professional Cloud Architect, Google Cloud Professional Machine Learning Engineer or AI Engineer Preferred Qualifications Some exposure to AI/ML systems, application security, or API security is a plus. Travel up to 10% Equal Opportunity Employer: Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at . Know Your Rights: - 10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: -_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at . Pay Range: $96,800.00 - $145,200.00 Annual Incentive Compensation: In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 10% of base pay, in accordance with the terms of the applicable incentive plan. Zebra Total Rewards: Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work. Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards. Benefits: We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success. Job Posting Statement: To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department. AI Technology Statement: Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However . click apply for full job details
11/14/2026
Full time
Job Description Overview: At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer's and partner's needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You'll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about-locally and globally. Come make an impact every day at Zebra. What We're Looking For: The Cloud AI Engineer, Lead plays a critical role in driving innovation across Zebra's IT Platform Engineering, Cloud Security, and Artificial Intelligence initiatives. Acting as a hands-on technical architect and strategic trailblazer, you will partner with key stakeholders to identify opportunities, translate ideas into actionable solutions, and deliver value through rapid proofs of concept. This role focuses heavily on designing, building, and scaling our next-generation cloud-native AI platforms, AI-powered log intelligence (AIOps), and semantic developer tooling. Location: This is a hybrid position requiring a minimum of three days per week on-site at either our Lincolnshire, IL, or Holtsville, NY office. Essential Duties/Responsabilities: Identify and evaluate emerging innovation opportunities across Platform Engineering and Cloud Infrastructure functions, matching business needs with cutting-edge technology solutions. Conduct comprehensive business and systems analyses, translating complex technical findings into clear user stories, system requirements, and actionable solution concepts. Coordinate and execute Proof of Concepts (PoCs) and hands-on delivery activities to rapidly validate and advance cloud and platform innovation initiatives. Research, analyze, and report on disruptive technologies-such as Generative AI, Machine Learning (ML), Robotic Process Automation (RPA), and Virtual Agents-providing strategic recommendations for corporate adoption. Act as the primary IT Cloud Innovation Liaison, driving cross-functional collaboration and alignment with other innovation and product teams across Zebra. Plan, coordinate, and facilitate structured ideation workshops, fostering a culture of collaborative brainstorming and innovative problem-solving. Serve as an active Innovation Evangelist within IT and the broader enterprise, promoting modern engineering methodologies and pushing the boundaries of cloud-native possibilities. Track, analyze, and report key performance indicators (KPIs), ensuring leadership has complete visibility into the progress, and business outcomes of all innovation initiatives. Establish and maintain a repeatable operating model for cloud-native AI/ML deployment, ensuring all initiatives consistently address pipeline architecture, performance metrics, and compliance guidelines across GCP and Azure. Lead and mentor a high-performing team of cloud and AI platform engineers, guiding their professional evolution toward predictive log analytics, automation (AIOps), and robust cloud data readiness. Translate complex AI governance, cloud security guardrails, and regulatory requirements into practical technical specifications, partnering directly with systems engineers to integrate PII masking and RBAC into automated CI/CD pipelines. Manage roadmap alignment within assigned technology portfolios. Minimum Qualifications: Bachelor's degree in Computer Science, Electronic Engineering, Computer Engineering, or related field. 5+ years experience working on an operations style team (NOC, SOC, MOC, etc.) and troubleshooting networking, service desk, operations center and/or supporting cloud based Infrastructure. Hands-on Google Gemini Enterprise Expertise: Demonstrated experience working with Google Gemini Enterprise, with a proven ability to build and deploy custom agents using the Agent Development Kit (ADK). Multi-Cloud & GenAI Platform Proficiency: Deep familiarity with leading cloud platforms and generative AI solution providers, including Google Cloud Platform (GCP), Azure, OpenAI, and Anthropic. Experience working in a global, heterogeneous, cloud and on-prem environment. Practical knowledge of, or deep technical curiosity to develop, hands-on solutions involving Large Language Models (LLMs), Retrieval-Augmented Generation (RAG) architectures, and agentic AI patterns (including Model Context Protocol MCP , tool calling, and orchestration frameworks). Expertise in scripting or programming languages (e.g., Python) for automation or testing is a plus; software development background is welcomed. Proven track record of deploying containerized AI solutions using Kubernetes (GKE/AKS), Docker, and robust CI/CD pipelines, backed by verifiable metrics such as high availability, latency reduction, and infrastructure cost optimization. Comprehensive understanding of enterprise cloud security, application/API security, and fine-grained identity systems, with experience integrating PII masking and complex Role-Based Access Control (RBAC) frameworks. Strong software development background with advanced scripting capabilities in Python (or similar languages) to drive automation, infrastructure provisioning (IaC), and automated testing. Active professional-level cloud certifications are highly preferred, such as Google Cloud Professional Cloud Architect, Google Cloud Professional Machine Learning Engineer or AI Engineer Preferred Qualifications Some exposure to AI/ML systems, application security, or API security is a plus. Travel up to 10% Equal Opportunity Employer: Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at . Know Your Rights: - 10/EEOC_KnowYourRights_screen_reader_10_20.pdf Conozca sus Derechos: -_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at . Pay Range: $96,800.00 - $145,200.00 Annual Incentive Compensation: In addition to base pay, Zebra offers this role the opportunity to earn a performance-based annual cash incentive, at a target equal to 10% of base pay, in accordance with the terms of the applicable incentive plan. Zebra Total Rewards: Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive - including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work. Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards. Benefits: We understand the importance of work-life balance and wellbeing, which is why we offer flexibility for our teams including: hybrid work, adaptable hours, Summer Flex Fridays, Focus Fridays, and an annual companywide well-being day to promote revitalization and success. Job Posting Statement: To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department. AI Technology Statement: Zebra Technologies leverages AI technology to evaluate job applications using objective, job-relevant criteria. This approach enhances efficiency and promotes fairness in the hiring process. However . click apply for full job details
Job Description The Infrastructure Operations Engineer is an integral part of our client's Technology & Information Services team. This role will be responsible for the implementation, maintenance, support, and decommissioning of physical and virtual server and storage systems, ensuring that these platforms are consistently configured, secure, and reliable across the organization's global technology platform, while performing routine operational tasks, including system patching, upgrades, backups, and recovery testing, in line with company policies and change management processes. This role also provides opportunities to develop leadership skills through mentoring colleagues, leading operational initiatives, coordinating team activities, and supporting management in the delivery of strategic and operational objectives, preparing individuals for future leadership responsibilities within the Infrastructure Operations function. This role will be located in the Las Vegas office. Please note that this role is eligible for a flexible working schedule that allows for a hybrid and in-office presence. Other key responsibilities include: Troubleshooting complex infrastructure incidents and service requests, working closely with Design and Engineering Team and vendors to drive timely resolution and root cause analysis Monitoring the health, performance, and capacity of infrastructure systems, proactively identifying and resolving issues to minimize downtime and service disruption Supporting infrastructure lifecycle management, including hardware and software refreshes, migrations, and decommissioning, in accordance with firm standards and project timelines Maintaining accurate and up to date technical documentation, including standard operating procedures, system inventories, configuration records, and topology diagrams Identifying technical and operational challenges and implement effective solutions Working with the Infrastructure Operations Manager to support, mentor and develop engineers to enhance team capability and performance Acting as a technical leader and escalation point for complex infrastructure issues Leading projects and operational initiatives from planning through implementation and review Planning, coordinating, and monitoring operational workstreams, ensuring tasks are appropriately assigned, progress is tracked, and deliverables are completed within agreed timeline Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that the company retains We'd love to hear from you if you: Demonstrate good knowledge of ITIL, ITSM, Problem Management, Service Management and Change Management frameworks Possess the analytical skills needed to troubleshoot a variety of symptoms, diagnose problems, and test, recommend and implement solutions to technology problems Exhibit well-developed and professional interpersonal skills, and the ability to interact effectively with people at all organizational levels of the company And have: ITIL Foundation Bachelor's degree or Higher Education Diploma in Information Technology or related field; equivalent work experience can be considered in lieu of Bachelor's degree Microsoft Certification or equivalent experience, preferably VMWare Certification (VCP) or equivalent experience, preferably A minimum of seven (7) years' progressive computer systems management and support experience, preferably in a multi-site enterprise-scale environment A minimum of five (5) years' experience of installing and maintaining Windows servers, including operating system installation, configuration, administration, maintenance and troubleshooting A minimum of five (5) years' experience of installing, maintaining, and supporting Enterprise server, storage and backup systems - in particular Dell servers, storage and backup systems; experience of Storage Area Networking, PURE Storage arrays, preferably A minimum of five (5) years' experience with Active Directory in a large multi-site Microsoft environment, including, but not limited to, understanding and supporting directory services, DHCP, DNS, and Group Policies A minimum of five (5) years' experience of installing, maintaining, and supporting high availability systems using VMware Experience with VMWare NSX, vSAN and other vSphere supporting technologies A minimum of five (5) years' experience installing, maintaining, and supporting RHEL Linux and Kubernetes based systems Citizenship: U.S. or Green Card
11/14/2026
Full time
Job Description The Infrastructure Operations Engineer is an integral part of our client's Technology & Information Services team. This role will be responsible for the implementation, maintenance, support, and decommissioning of physical and virtual server and storage systems, ensuring that these platforms are consistently configured, secure, and reliable across the organization's global technology platform, while performing routine operational tasks, including system patching, upgrades, backups, and recovery testing, in line with company policies and change management processes. This role also provides opportunities to develop leadership skills through mentoring colleagues, leading operational initiatives, coordinating team activities, and supporting management in the delivery of strategic and operational objectives, preparing individuals for future leadership responsibilities within the Infrastructure Operations function. This role will be located in the Las Vegas office. Please note that this role is eligible for a flexible working schedule that allows for a hybrid and in-office presence. Other key responsibilities include: Troubleshooting complex infrastructure incidents and service requests, working closely with Design and Engineering Team and vendors to drive timely resolution and root cause analysis Monitoring the health, performance, and capacity of infrastructure systems, proactively identifying and resolving issues to minimize downtime and service disruption Supporting infrastructure lifecycle management, including hardware and software refreshes, migrations, and decommissioning, in accordance with firm standards and project timelines Maintaining accurate and up to date technical documentation, including standard operating procedures, system inventories, configuration records, and topology diagrams Identifying technical and operational challenges and implement effective solutions Working with the Infrastructure Operations Manager to support, mentor and develop engineers to enhance team capability and performance Acting as a technical leader and escalation point for complex infrastructure issues Leading projects and operational initiatives from planning through implementation and review Planning, coordinating, and monitoring operational workstreams, ensuring tasks are appropriately assigned, progress is tracked, and deliverables are completed within agreed timeline Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that the company retains We'd love to hear from you if you: Demonstrate good knowledge of ITIL, ITSM, Problem Management, Service Management and Change Management frameworks Possess the analytical skills needed to troubleshoot a variety of symptoms, diagnose problems, and test, recommend and implement solutions to technology problems Exhibit well-developed and professional interpersonal skills, and the ability to interact effectively with people at all organizational levels of the company And have: ITIL Foundation Bachelor's degree or Higher Education Diploma in Information Technology or related field; equivalent work experience can be considered in lieu of Bachelor's degree Microsoft Certification or equivalent experience, preferably VMWare Certification (VCP) or equivalent experience, preferably A minimum of seven (7) years' progressive computer systems management and support experience, preferably in a multi-site enterprise-scale environment A minimum of five (5) years' experience of installing and maintaining Windows servers, including operating system installation, configuration, administration, maintenance and troubleshooting A minimum of five (5) years' experience of installing, maintaining, and supporting Enterprise server, storage and backup systems - in particular Dell servers, storage and backup systems; experience of Storage Area Networking, PURE Storage arrays, preferably A minimum of five (5) years' experience with Active Directory in a large multi-site Microsoft environment, including, but not limited to, understanding and supporting directory services, DHCP, DNS, and Group Policies A minimum of five (5) years' experience of installing, maintaining, and supporting high availability systems using VMware Experience with VMWare NSX, vSAN and other vSphere supporting technologies A minimum of five (5) years' experience installing, maintaining, and supporting RHEL Linux and Kubernetes based systems Citizenship: U.S. or Green Card
