Amazon Web Services (AWS) is seeking an exceptional individual to join the AMER Central Commissioning Team as a Commissioning Coordinator (CxC). The CxC reports directly to the Regional Manager and provides administrative project support, leads strategic initiatives, and drives process improvement for the Commissioning Engineers (CxEs) and Commissioning Managers across the organization. We thrive on operational efficiency and always insist on the highest standards. In this role, you will be responsible for facilitating program coordination for the AMER Central Commissioning team. You will be involved in the full life cycle of construction/commissioning projects within your assigned region, including activity from the start of the construction project through project execution and close out. You will work with highly-motivated experts from Engineering, Design, Construction, Procurement, Finance, and Legal to complete key deliverables required to build AWS data centers. You will coordinate with AMER CxC's from other regions to maintain consistency across the program. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and have a basic understanding of data center construction, and a drive to learn and be curious. They will be detailed oriented and apply a variety of program coordination tools, methodologies, and techniques that support quick and efficient purchasing across all commissioning project types. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Managing and tracking Requests for Quotes (RFQs) - Facilitating Work Order (WO) and Change Order (CO) requests - Submitting Purchase Requests (PRs), as needed - Track Purchase Order (PO) status - Deep dive invoicing issues - Maintaining and tracking the status of contracts, budgets, and spend - Implementing and maintaining reports and dashboards - Collaborating with Procurement and external commissioning vendors to deliver operational excellence initiatives - Writing and maintaining internal and external training material and standard operating procedures (SOPs) A day in the life Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of program or project management experience - 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience - 3+ years of advanced Microsoft Word and Excel experience - Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience - 2+ years of construction or project management, or 2+ years of vendor management experience - 4+ years of professional work experience, or experience in MS Office, with an emphasis on Excel - Bachelor degree in Construction Management, Cost Controls, Accounting, or applicable degree; experience can be substituted for degree PREFERRED QUALIFICATIONS - Knowledge of Lean principles and DMAIC methodology - Experience in requirement gathering and ability to write clear and detailed requirement document - Experience using Microsoft Projects software - Experience with material handling systems (MHS) installation, operation and maintenance - Experience working in an analytical environment with cross-functional teams - Experience working independently and collaborating effectively in a remote team environment - Experience leading prioritization of tasks, team scheduling, time management, and meeting deadlines - Experience leading process improvements - Experience working in Procore - Demonstrated ability to interpret contract terms, conditions, and exhibits as applicable to project requirements Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, COLUMBUS - 55,600.00 - 97,400.00 USD annually
11/15/2026
Full time
Amazon Web Services (AWS) is seeking an exceptional individual to join the AMER Central Commissioning Team as a Commissioning Coordinator (CxC). The CxC reports directly to the Regional Manager and provides administrative project support, leads strategic initiatives, and drives process improvement for the Commissioning Engineers (CxEs) and Commissioning Managers across the organization. We thrive on operational efficiency and always insist on the highest standards. In this role, you will be responsible for facilitating program coordination for the AMER Central Commissioning team. You will be involved in the full life cycle of construction/commissioning projects within your assigned region, including activity from the start of the construction project through project execution and close out. You will work with highly-motivated experts from Engineering, Design, Construction, Procurement, Finance, and Legal to complete key deliverables required to build AWS data centers. You will coordinate with AMER CxC's from other regions to maintain consistency across the program. The successful candidate will be a strong communicator (both written and verbal), not be hindered by ambiguity or competing priorities, and have a basic understanding of data center construction, and a drive to learn and be curious. They will be detailed oriented and apply a variety of program coordination tools, methodologies, and techniques that support quick and efficient purchasing across all commissioning project types. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities - Managing and tracking Requests for Quotes (RFQs) - Facilitating Work Order (WO) and Change Order (CO) requests - Submitting Purchase Requests (PRs), as needed - Track Purchase Order (PO) status - Deep dive invoicing issues - Maintaining and tracking the status of contracts, budgets, and spend - Implementing and maintaining reports and dashboards - Collaborating with Procurement and external commissioning vendors to deliver operational excellence initiatives - Writing and maintaining internal and external training material and standard operating procedures (SOPs) A day in the life Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 2+ years of program or project management experience - 3+ years of maintenance planner/scheduler in industrial maintenance, manufacturing, or distribution industries experience - 3+ years of advanced Microsoft Word and Excel experience - Bachelor's degree in relevant field, or 2+ years of Amazon RME (BB/3P) full time experience - 2+ years of construction or project management, or 2+ years of vendor management experience - 4+ years of professional work experience, or experience in MS Office, with an emphasis on Excel - Bachelor degree in Construction Management, Cost Controls, Accounting, or applicable degree; experience can be substituted for degree PREFERRED QUALIFICATIONS - Knowledge of Lean principles and DMAIC methodology - Experience in requirement gathering and ability to write clear and detailed requirement document - Experience using Microsoft Projects software - Experience with material handling systems (MHS) installation, operation and maintenance - Experience working in an analytical environment with cross-functional teams - Experience working independently and collaborating effectively in a remote team environment - Experience leading prioritization of tasks, team scheduling, time management, and meeting deadlines - Experience leading process improvements - Experience working in Procore - Demonstrated ability to interpret contract terms, conditions, and exhibits as applicable to project requirements Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, OH, COLUMBUS - 55,600.00 - 97,400.00 USD annually
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated PC Deployment Technician for a Full-Time position. Job Summary: The PC Deployment Technician must perform all duties for the WMATA PC Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics and repairs and inventory tracking/asset management. Essential Functions: Responds to and diagnoses problems through discussion with users and hands-on assistance. Provides on-site support to end-users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to and closes tickets assigned to PC Deployment/Lifecycle Refresh. Ensures all assigned tickets are updated and moving towards a successful resolution in a manner that meets or exceeds contractual SLAs. Documents, tracks, and monitors all assigned work through tracking systems to ensure a timely resolution. (i.e.: ITSM tool- CA Service Desk, SharePoint, etc.) Provides targeted TIER 2 Support for applications and/or hardware issues that arise during an active WMATA PC Deployment Project Partner with Service Desk), Network Services Team, and the Desktop Engineering Team to resolve issues that may arise during a Lifecycle Refresh Project Provides 1 on 1 Customer Support to users that experience difficulties during a Lifecycle Refresh Project Make recommendations to the Agency Customer to increase efficiency and productivity. Performs Moves, Adds, and Changes Knowledge Requirements: Must possess a High School Diploma or equivalent. Must be able to pass a National Agency Background Investigation to receive a Public Trust Security Clearance. Must possess or obtain within 60 days of employment a Microsoft Office Specialist certification. (i.e.: Microsoft Office Specialist Outlook 2010) Must possess 1-3 years' experience with Deployment Projects requiring base image installation plus individual user-specific software loading. Must possess functional hardware troubleshooting skills and at least mid-level Windows 7/Windows 10 experience. Experience in configuring and deploying Windows 7 and Win 10 using an enterprise-class automated image-based method is preferred. (i.e.: SCCM/PXE, MDT, Ghost, etc.) Experience with Active Directory and SCCM preferred. Must be able to obtain an Original Equipment Manufacturer (OEM) Warranty Repair Certification. Must possess a strong understanding of written technical documentation. Must have excellent attention to detail, organizational and teamwork skills. Must possess excellent time management skills and be able to work effectively alone or as part of a team. Must be able to lift and move equipment weighing up to 50 lbs. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
11/14/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated PC Deployment Technician for a Full-Time position. Job Summary: The PC Deployment Technician must perform all duties for the WMATA PC Deployment Team: Imaging, installations, problem resolution, configuration (hardware/software), and Desk Side Support. The Technician will perform diagnostics and repairs and inventory tracking/asset management. Essential Functions: Responds to and diagnoses problems through discussion with users and hands-on assistance. Provides on-site support to end-users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to and closes tickets assigned to PC Deployment/Lifecycle Refresh. Ensures all assigned tickets are updated and moving towards a successful resolution in a manner that meets or exceeds contractual SLAs. Documents, tracks, and monitors all assigned work through tracking systems to ensure a timely resolution. (i.e.: ITSM tool- CA Service Desk, SharePoint, etc.) Provides targeted TIER 2 Support for applications and/or hardware issues that arise during an active WMATA PC Deployment Project Partner with Service Desk), Network Services Team, and the Desktop Engineering Team to resolve issues that may arise during a Lifecycle Refresh Project Provides 1 on 1 Customer Support to users that experience difficulties during a Lifecycle Refresh Project Make recommendations to the Agency Customer to increase efficiency and productivity. Performs Moves, Adds, and Changes Knowledge Requirements: Must possess a High School Diploma or equivalent. Must be able to pass a National Agency Background Investigation to receive a Public Trust Security Clearance. Must possess or obtain within 60 days of employment a Microsoft Office Specialist certification. (i.e.: Microsoft Office Specialist Outlook 2010) Must possess 1-3 years' experience with Deployment Projects requiring base image installation plus individual user-specific software loading. Must possess functional hardware troubleshooting skills and at least mid-level Windows 7/Windows 10 experience. Experience in configuring and deploying Windows 7 and Win 10 using an enterprise-class automated image-based method is preferred. (i.e.: SCCM/PXE, MDT, Ghost, etc.) Experience with Active Directory and SCCM preferred. Must be able to obtain an Original Equipment Manufacturer (OEM) Warranty Repair Certification. Must possess a strong understanding of written technical documentation. Must have excellent attention to detail, organizational and teamwork skills. Must possess excellent time management skills and be able to work effectively alone or as part of a team. Must be able to lift and move equipment weighing up to 50 lbs. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Pay Range: $30.00hr - $35.00hr Job Overview: The candidate will leverage their technical expertise to manage academic labs and provide smart classroom support to the community of students and educators. Candidates must interview and work on site. Local candidates are strongly preferred. Key Responsibilities: Hardware & Software Support: Install, diagnose, and repair desktops, laptops, scanners, and peripherals. Training is provided on the proprietary software suite. Security & Compliance: Maintain the integrity of the technology environment by adhering to IT Security Standards and organizational policies. Inventory Management: Track hardware and software assets across labs, classrooms, and mobile devices to ensure the department stays organized. Training & Documentation: Empower faculty and staff through hands-on training sessions and by creating clear, accessible technical documentation and videos. Strategic Objectives: User Success: Act as a centralized problem-resolution hub to minimize downtime for the campus community. Quality Leadership: Support the IT Manager in departmental goals, ensuring a high standard of performance and clear communication. Requirements: Technical Troubleshooting: A natural curiosity for how things work and a knack for fixing hardware and software issues. Communication Skills: The ability to translate technical language into helpful instructions for non-technical users. Organization: Ability to keep records updated and projects on schedule. Adaptability: A team player ready to handle varied duties to keep the department running smoothly. Requirements & Qualifications: Education: Associate's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience). Technical Proficiency: Hands-on experience troubleshooting Windows and MacOS environments and common hardware (desktops and laptops). Instructional Tech: Familiarity with classroom technology, such as projectors, smartboards, or video conferencing tools (e.g., Zoom, Teams, or WebEx). Compliance Knowledge: Basic understanding of IT security principles and data privacy standards. Preferred Skills: Certifications: CompTIA A+, Network+, or Google IT Support Professional Certificate. Customer Service: A background in Help Desk technical support, ideally in an academic or corporate setting. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift and move computer equipment (up to 30 lbs). Ability to navigate classroom environments to perform installations. Ability to kneel, crouch, or crawl under desks and in confined spaces to manage cabling and hardware installation. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $30.00hr - $35.00hr Job Overview: The candidate will leverage their technical expertise to manage academic labs and provide smart classroom support to the community of students and educators. Candidates must interview and work on site. Local candidates are strongly preferred. Key Responsibilities: Hardware & Software Support: Install, diagnose, and repair desktops, laptops, scanners, and peripherals. Training is provided on the proprietary software suite. Security & Compliance: Maintain the integrity of the technology environment by adhering to IT Security Standards and organizational policies. Inventory Management: Track hardware and software assets across labs, classrooms, and mobile devices to ensure the department stays organized. Training & Documentation: Empower faculty and staff through hands-on training sessions and by creating clear, accessible technical documentation and videos. Strategic Objectives: User Success: Act as a centralized problem-resolution hub to minimize downtime for the campus community. Quality Leadership: Support the IT Manager in departmental goals, ensuring a high standard of performance and clear communication. Requirements: Technical Troubleshooting: A natural curiosity for how things work and a knack for fixing hardware and software issues. Communication Skills: The ability to translate technical language into helpful instructions for non-technical users. Organization: Ability to keep records updated and projects on schedule. Adaptability: A team player ready to handle varied duties to keep the department running smoothly. Requirements & Qualifications: Education: Associate's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience). Technical Proficiency: Hands-on experience troubleshooting Windows and MacOS environments and common hardware (desktops and laptops). Instructional Tech: Familiarity with classroom technology, such as projectors, smartboards, or video conferencing tools (e.g., Zoom, Teams, or WebEx). Compliance Knowledge: Basic understanding of IT security principles and data privacy standards. Preferred Skills: Certifications: CompTIA A+, Network+, or Google IT Support Professional Certificate. Customer Service: A background in Help Desk technical support, ideally in an academic or corporate setting. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift and move computer equipment (up to 30 lbs). Ability to navigate classroom environments to perform installations. Ability to kneel, crouch, or crawl under desks and in confined spaces to manage cabling and hardware installation. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
11/14/2026
Full time
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us; it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Computer Support Specialist Journeyman. Job Summary NuAxis Innovations is seeking a talented and motivated Computer Support Specialist Journeyman to provide remote and deskside enterprise support for Federal Government users, systems, applications, endpoint technologies, accounts, connectivity, and workplace tools. This role owns, tracks, troubleshoots, documents, resolves, and escalates IT incidents and service requests within established SLAs, maintains clear customer communication, supports alerts and escalations, collaborates with users and IT support groups, and helps improve service delivery through consistent procedures, documentation, and recurring issue identification. Essential Functions Some of the primary responsibilities of this role include: Provide remote and deskside computer support through phone, email, chat, and other approved channels. Own, track, troubleshoot, document, resolve, and escalate IT incidents and service requests involving applications, access, hardware, software, endpoint technologies, and workplace tools. Fulfill requests within SLAs, provide timely customer status updates, and proactively escalate issues that cannot be resolved within established timeframes. Support user accounts, password resets, VPN, Microsoft 365, Windows workstations, Mac devices, mobile devices, printers, network drives, remote support tools, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, and approved business applications. Respond to alerts and escalations, collaborate with users and IT support groups, and identify recurring issues to improve service delivery. Create, update, and retire help desk and computer support documentation as needed. Education Required: High school diploma or equivalent. HDI Analyst Certification (e.g., CSA, SCA, DST, or equivalent) required within 10 business days of hire. CompTIA A+ Certification - required within 90 days of hire Preferred: Bachelor's Degree preferred. Microsoft Certification (e.g., MTA, MCSA, MCSE, MCSM, Azure, Entra ID, Intune, or equivalent) preferred. Apple Support Certification preferred; Hands-on Mac device support experience preferred. Knowledge Requirements Incident, problem, change, and ticket lifecycle management, including intake, categorization, prioritization, documentation, resolution, escalation, and closure. Daily operational coordination, queue awareness, task follow-through, and customer service in a high-volume enterprise support environment. Critical thinking, active listening, written and verbal communication, and process improvement practices such as ITIL Foundations, CMMI, or related frameworks. Enterprise ticketing or ITSM tools; Remedy Service Management experience preferred. Active Directory, account permissions, VPN, Microsoft 365, Windows 11, macOS support, web browsers, printers, network drives, standard workstation software, knowledge articles, SOPs, and documented troubleshooting workflows. Installation, configuration, troubleshooting, and maintenance of Windows OS, macOS, Mac devices, mobile devices, desktop software, remote desktop tools, antivirus, backup and recovery, and desktop performance optimization. Working knowledge of Microsoft Entra ID, Microsoft Azure, and Microsoft Intune, including device management, user access, and endpoint support concepts. Experience Required: Two (2) or more years of experience in an enterprise call center, help desk, service desk, computer support, technical support, or related end-user support environment configuring, installing, troubleshooting, and maintaining MS Windows operating systems in a large network environment. Preferred: Remote and deskside enterprise operations, alerts, escalations, endpoint technologies, business applications, user communication, recurring issue identification, SLA performance, accurate ticket documentation, Microsoft Entra ID, Microsoft Azure, Microsoft Intune, endpoint management support, macOS, Mac devices, and mobile devices. Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now Our Profile: We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
Pay Range: $30.00hr - $35.00hr Job Overview: The candidate will leverage their technical expertise to manage academic labs and provide smart classroom support to the community of students and educators. Candidates must interview and work on site. Local candidates are strongly preferred. Key Responsibilities: Hardware & Software Support: Install, diagnose, and repair desktops, laptops, scanners, and peripherals. Training is provided on the proprietary software suite. Security & Compliance: Maintain the integrity of the technology environment by adhering to IT Security Standards and organizational policies. Inventory Management: Track hardware and software assets across labs, classrooms, and mobile devices to ensure the department stays organized. Training & Documentation: Empower faculty and staff through hands-on training sessions and by creating clear, accessible technical documentation and videos. Strategic Objectives: User Success: Act as a centralized problem-resolution hub to minimize downtime for the campus community. Quality Leadership: Support the IT Manager in departmental goals, ensuring a high standard of performance and clear communication. Requirements: Technical Troubleshooting: A natural curiosity for how things work and a knack for fixing hardware and software issues. Communication Skills: The ability to translate technical language into helpful instructions for non-technical users. Organization: Ability to keep records updated and projects on schedule. Adaptability: A team player ready to handle varied duties to keep the department running smoothly. Requirements & Qualifications: Education: Associate's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience). Technical Proficiency: Hands-on experience troubleshooting Windows and MacOS environments and common hardware (desktops and laptops). Instructional Tech: Familiarity with classroom technology, such as projectors, smartboards, or video conferencing tools (e.g., Zoom, Teams, or WebEx). Compliance Knowledge: Basic understanding of IT security principles and data privacy standards. Preferred Skills: Certifications: CompTIA A+, Network+, or Google IT Support Professional Certificate. Customer Service: A background in Help Desk technical support, ideally in an academic or corporate setting. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift and move computer equipment (up to 30 lbs). Ability to navigate classroom environments to perform installations. Ability to kneel, crouch, or crawl under desks and in confined spaces to manage cabling and hardware installation. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/14/2026
Full time
Pay Range: $30.00hr - $35.00hr Job Overview: The candidate will leverage their technical expertise to manage academic labs and provide smart classroom support to the community of students and educators. Candidates must interview and work on site. Local candidates are strongly preferred. Key Responsibilities: Hardware & Software Support: Install, diagnose, and repair desktops, laptops, scanners, and peripherals. Training is provided on the proprietary software suite. Security & Compliance: Maintain the integrity of the technology environment by adhering to IT Security Standards and organizational policies. Inventory Management: Track hardware and software assets across labs, classrooms, and mobile devices to ensure the department stays organized. Training & Documentation: Empower faculty and staff through hands-on training sessions and by creating clear, accessible technical documentation and videos. Strategic Objectives: User Success: Act as a centralized problem-resolution hub to minimize downtime for the campus community. Quality Leadership: Support the IT Manager in departmental goals, ensuring a high standard of performance and clear communication. Requirements: Technical Troubleshooting: A natural curiosity for how things work and a knack for fixing hardware and software issues. Communication Skills: The ability to translate technical language into helpful instructions for non-technical users. Organization: Ability to keep records updated and projects on schedule. Adaptability: A team player ready to handle varied duties to keep the department running smoothly. Requirements & Qualifications: Education: Associate's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience). Technical Proficiency: Hands-on experience troubleshooting Windows and MacOS environments and common hardware (desktops and laptops). Instructional Tech: Familiarity with classroom technology, such as projectors, smartboards, or video conferencing tools (e.g., Zoom, Teams, or WebEx). Compliance Knowledge: Basic understanding of IT security principles and data privacy standards. Preferred Skills: Certifications: CompTIA A+, Network+, or Google IT Support Professional Certificate. Customer Service: A background in Help Desk technical support, ideally in an academic or corporate setting. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift and move computer equipment (up to 30 lbs). Ability to navigate classroom environments to perform installations. Ability to kneel, crouch, or crawl under desks and in confined spaces to manage cabling and hardware installation. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Description Job Description Mission Operations Specialist - Ground Systems Status: Full Time, Exempt Location: Moriarty, NM Reports to: Senior Ground Systems Integrator Who Are We: Sceye is a high-growth technology company, building the next generation of instant communications, imaging, and remote sensing infrastructure through stratospheric platforms. Our lighter-than-air high-altitude platform systems (LTA HAPS) are capable of maintaining position over an operational area in the stratosphere (altitudes of 18 - 21km). They can carry multiple telecommunications, imaging, and remote sensing payloads, providing unique functionality, cost, environmental and societal advantages. Our customers & partners include some of the largest global telecommunications companies, infrastructure operators, climate researchers, civil and defense agencies. At Sceye, we aim high, and we want you to join us at the stratospheric edge of innovation. As part of our mission-driven team, you will contribute to building breakthrough technologies that are changing the way we connect and observe the world. We are looking for individuals who bring not only deep expertise but also bold vision and an unwavering commitment to excellence. About the Position: Sceye is seeking a Mission Operations Specialist - Ground Systems to deploy, integrate, configure, verify, operate, troubleshoot, and sustain mission-critical ground systems used for HAPS testing and global operations. The role provides primary technical depth in fielded ground system capability while maintaining secondary qualification in mission execution, test support, mission readiness, and operational surge activities. This is a junior, hands-on role spanning Linux-based computers, operator workstations, networks, mission applications, telemetry interfaces, RF equipment, data logging, time synchronization, storage, power, cabling, and deployable field hardware. The Specialist executes approved architectures and baselines, supports integration and readiness activities, and coordinates complex issues with the Senior Ground Systems Integrator, Ground Systems Engineer, Software, Enterprise IT, and Mission Operations. The role does not independently establish architecture or approve engineering design changes. What You Will Do: The Mission Operations Specialist - Ground Systems position will be a multi-functional role. We are looking for a positive, highly motivated professional with a strong work ethic, a collaborative and open-minded approach, and the humility and drive to work hard, continuously learn, and contribute beyond their primary area of expertise wherever the mission requires. Ground System Deployment and Integration Assist with assembly, configuration, integration, checkout, packing, deployment, installation, teardown, and redeployment of approved Ground Control Station configurations Integrate servers, Linux workstations, network devices, storage, RF and telemetry interfaces, Operator displays, communications equipment, power distribution, UPS equipment, cabling, and supporting field hardware Replicate approved ground system baselines for additional HAPS, missions, sites, training environments, and test configurations Configuration, Verification, and Acceptance Apply approved configurations to Linux systems, network devices, Operator stations, remote nodes, mission applications, and supporting infrastructure Assist with integration, checkout, acceptance, regression, and operational-readiness procedures Verify telemetry flow, network connectivity, communications, time synchronization, logging, storage, user access, remote connectivity, and Operator functionality Collect and organize logs, screenshots, test results, configuration data, and other objective evidence required for acceptance and troubleshooting Maintain inventories, equipment assignments, network diagrams, cable maps, build records, software and hardware versions, and deployment records Troubleshooting and Sustainment Assist with intermediate troubleshooting of ground system hardware, Linux services, networking, mission applications, data interfaces, telemetry, RF equipment, and Operator workstations Systematically isolate faults to equipment, service, interface, configuration, network path, power source, or external dependency Reproduce reported problems in integration or test environments when practical and document symptoms, actions, results, workarounds, and final resolution Coordinate complex software, automation, architectural, cybersecurity, or design issues with the responsible technical authority Perform preventive maintenance, spares management, lifecycle support, and readiness restoration for fielded systems Operational Readiness and Mission Support Assist with ground system readiness checks before simulations, tests, deployments, and live missions Verify availability and configuration of required hardware, software, networks, communications, documentation, tools, spares, and support equipment Provide ground system support during mission setup, checkout, shift turnover, live operations, maintenance, and recovery from outages Perform HAPS Operator or other assigned Mission Operations duties when qualified, current, and designated Support remote sites and distributed operations while maintaining escalation paths to centralized technical and operational authorities Standardization, Training, and Improvement Create and maintain installation instructions, configuration guides, checkout procedures, troubleshooting references, deployment checklists, and sustainment records Standardize labeling, cabling, equipment layouts, packing, inventories, readiness evidence, and field practices across sites Support scripted tests, automation, validation tooling, and data collection with the Ground Systems Engineer What We Are Looking For: Knowledge, Skills, and Abilities Advanced hands-on ability with Linux systems, Ethernet networking, IP addressing, managed switches, remote access, cabling, racks, field hardware, and systematic troubleshooting Ability to integrate and sustain mission-critical systems using approved designs, configuration baselines, and technical procedures Working knowledge of telemetry, RF communications, logging, data storage, time synchronization, operator workstations, and distributed-system dependencies Ability to distinguish authorized configuration work from changes requiring technical-authority or configuration-control approval Strong technical-writing and documentation skills for diagrams, build records, troubleshooting notes, checklists, and acceptance evidence Ability to work safely around electrical equipment, racks, antennas, power distribution, UPS systems, fiber, copper cabling, and field enclosures Ability to coordinate effectively across Mission Operations, Software, Enterprise IT, Safety, and external site personnel Ability to lead small integration and deployment efforts while remaining hands-on Strong attention to detail when handling safety-critical content, records, and controlled documents Ability to learn unfamiliar HAPS systems, mission software, communications systems, procedures, and operational concepts Required Qualifications: Four or more years of experience assembling, configuring, integrating, operating, maintaining, or troubleshooting technical systems in aviation, aerospace, telecommunications, field service, IT, defense, or mission-critical operations Demonstrated experience with Linux-based systems and command-line environments Working knowledge of Ethernet networking, IP addressing, cabling, switches, and connectivity troubleshooting Experience with Bash, Python, Git, containers, virtualization, infrastructure automation, or configuration-management tools Experience executing technical procedures, integration tests, acceptance checks, or system-readiness activities Experience maintaining configuration records, equipment inventories, diagrams, build records, or comparable technical documentation Ability to lift, move, install, and safely work around deployable technical equipment consistent with applicable workplace requirements Ability to travel and work nonstandard schedules during deployments, tests, and live missions Ability to work in a safety-focused and procedurally disciplined operational environment Preferred Qualifications: Associate or Bachelor's degree in Information Technology, electronics, networking, aviation technology, engineering technology, or a related field, or equivalent advanced hands-on experience Experience supporting ground control systems, UAV operations, aerospace testing, telemetry networks, or mission-control environments Familiarity with VLANs, firewalls, VPNs, managed switches, remote access, and cybersecurity-controlled environments Experience with RF communications, software-defined radios, antennas, telemetry, precision timing, or radio-network equipment Experience with equipment racks, power distribution, UPS systems, fiber, copper cabling, environmental controls, and deployable enclosures Prior military, aviation, telecommunications, field-service, or remote-site operations experience What We Offer: At Sceye . click apply for full job details
11/14/2026
Full time
Job Description Job Description Mission Operations Specialist - Ground Systems Status: Full Time, Exempt Location: Moriarty, NM Reports to: Senior Ground Systems Integrator Who Are We: Sceye is a high-growth technology company, building the next generation of instant communications, imaging, and remote sensing infrastructure through stratospheric platforms. Our lighter-than-air high-altitude platform systems (LTA HAPS) are capable of maintaining position over an operational area in the stratosphere (altitudes of 18 - 21km). They can carry multiple telecommunications, imaging, and remote sensing payloads, providing unique functionality, cost, environmental and societal advantages. Our customers & partners include some of the largest global telecommunications companies, infrastructure operators, climate researchers, civil and defense agencies. At Sceye, we aim high, and we want you to join us at the stratospheric edge of innovation. As part of our mission-driven team, you will contribute to building breakthrough technologies that are changing the way we connect and observe the world. We are looking for individuals who bring not only deep expertise but also bold vision and an unwavering commitment to excellence. About the Position: Sceye is seeking a Mission Operations Specialist - Ground Systems to deploy, integrate, configure, verify, operate, troubleshoot, and sustain mission-critical ground systems used for HAPS testing and global operations. The role provides primary technical depth in fielded ground system capability while maintaining secondary qualification in mission execution, test support, mission readiness, and operational surge activities. This is a junior, hands-on role spanning Linux-based computers, operator workstations, networks, mission applications, telemetry interfaces, RF equipment, data logging, time synchronization, storage, power, cabling, and deployable field hardware. The Specialist executes approved architectures and baselines, supports integration and readiness activities, and coordinates complex issues with the Senior Ground Systems Integrator, Ground Systems Engineer, Software, Enterprise IT, and Mission Operations. The role does not independently establish architecture or approve engineering design changes. What You Will Do: The Mission Operations Specialist - Ground Systems position will be a multi-functional role. We are looking for a positive, highly motivated professional with a strong work ethic, a collaborative and open-minded approach, and the humility and drive to work hard, continuously learn, and contribute beyond their primary area of expertise wherever the mission requires. Ground System Deployment and Integration Assist with assembly, configuration, integration, checkout, packing, deployment, installation, teardown, and redeployment of approved Ground Control Station configurations Integrate servers, Linux workstations, network devices, storage, RF and telemetry interfaces, Operator displays, communications equipment, power distribution, UPS equipment, cabling, and supporting field hardware Replicate approved ground system baselines for additional HAPS, missions, sites, training environments, and test configurations Configuration, Verification, and Acceptance Apply approved configurations to Linux systems, network devices, Operator stations, remote nodes, mission applications, and supporting infrastructure Assist with integration, checkout, acceptance, regression, and operational-readiness procedures Verify telemetry flow, network connectivity, communications, time synchronization, logging, storage, user access, remote connectivity, and Operator functionality Collect and organize logs, screenshots, test results, configuration data, and other objective evidence required for acceptance and troubleshooting Maintain inventories, equipment assignments, network diagrams, cable maps, build records, software and hardware versions, and deployment records Troubleshooting and Sustainment Assist with intermediate troubleshooting of ground system hardware, Linux services, networking, mission applications, data interfaces, telemetry, RF equipment, and Operator workstations Systematically isolate faults to equipment, service, interface, configuration, network path, power source, or external dependency Reproduce reported problems in integration or test environments when practical and document symptoms, actions, results, workarounds, and final resolution Coordinate complex software, automation, architectural, cybersecurity, or design issues with the responsible technical authority Perform preventive maintenance, spares management, lifecycle support, and readiness restoration for fielded systems Operational Readiness and Mission Support Assist with ground system readiness checks before simulations, tests, deployments, and live missions Verify availability and configuration of required hardware, software, networks, communications, documentation, tools, spares, and support equipment Provide ground system support during mission setup, checkout, shift turnover, live operations, maintenance, and recovery from outages Perform HAPS Operator or other assigned Mission Operations duties when qualified, current, and designated Support remote sites and distributed operations while maintaining escalation paths to centralized technical and operational authorities Standardization, Training, and Improvement Create and maintain installation instructions, configuration guides, checkout procedures, troubleshooting references, deployment checklists, and sustainment records Standardize labeling, cabling, equipment layouts, packing, inventories, readiness evidence, and field practices across sites Support scripted tests, automation, validation tooling, and data collection with the Ground Systems Engineer What We Are Looking For: Knowledge, Skills, and Abilities Advanced hands-on ability with Linux systems, Ethernet networking, IP addressing, managed switches, remote access, cabling, racks, field hardware, and systematic troubleshooting Ability to integrate and sustain mission-critical systems using approved designs, configuration baselines, and technical procedures Working knowledge of telemetry, RF communications, logging, data storage, time synchronization, operator workstations, and distributed-system dependencies Ability to distinguish authorized configuration work from changes requiring technical-authority or configuration-control approval Strong technical-writing and documentation skills for diagrams, build records, troubleshooting notes, checklists, and acceptance evidence Ability to work safely around electrical equipment, racks, antennas, power distribution, UPS systems, fiber, copper cabling, and field enclosures Ability to coordinate effectively across Mission Operations, Software, Enterprise IT, Safety, and external site personnel Ability to lead small integration and deployment efforts while remaining hands-on Strong attention to detail when handling safety-critical content, records, and controlled documents Ability to learn unfamiliar HAPS systems, mission software, communications systems, procedures, and operational concepts Required Qualifications: Four or more years of experience assembling, configuring, integrating, operating, maintaining, or troubleshooting technical systems in aviation, aerospace, telecommunications, field service, IT, defense, or mission-critical operations Demonstrated experience with Linux-based systems and command-line environments Working knowledge of Ethernet networking, IP addressing, cabling, switches, and connectivity troubleshooting Experience with Bash, Python, Git, containers, virtualization, infrastructure automation, or configuration-management tools Experience executing technical procedures, integration tests, acceptance checks, or system-readiness activities Experience maintaining configuration records, equipment inventories, diagrams, build records, or comparable technical documentation Ability to lift, move, install, and safely work around deployable technical equipment consistent with applicable workplace requirements Ability to travel and work nonstandard schedules during deployments, tests, and live missions Ability to work in a safety-focused and procedurally disciplined operational environment Preferred Qualifications: Associate or Bachelor's degree in Information Technology, electronics, networking, aviation technology, engineering technology, or a related field, or equivalent advanced hands-on experience Experience supporting ground control systems, UAV operations, aerospace testing, telemetry networks, or mission-control environments Familiarity with VLANs, firewalls, VPNs, managed switches, remote access, and cybersecurity-controlled environments Experience with RF communications, software-defined radios, antennas, telemetry, precision timing, or radio-network equipment Experience with equipment racks, power distribution, UPS systems, fiber, copper cabling, environmental controls, and deployable enclosures Prior military, aviation, telecommunications, field-service, or remote-site operations experience What We Offer: At Sceye . click apply for full job details
This job is with LexisNexis Legal & Professional , an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Are you passionate about technology and enjoy helping others solve technical challenges? Would you like to build your IT support skills while contributing to a global organization that values innovation, collaboration, and professional growth? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles. About the Role This entry-level IT support role provides technical end-user desktop support under supervision. You will assist with installing, configuring, troubleshooting, and maintaining desktop systems, workstations, and network-related technologies while supporting users across the organization. This is an excellent opportunity to develop technical expertise and problem-solving skills in a collaborative environment. Responsibilities Participate in the resolution of end user's desktop computer issues that may include but are not limited to hardware, printer troubleshooting and configuration, installing software and/or hardware peripheral, perform daily backup procedures, liaise with third-party software/hardware vendors for problem resolution, and rollout of new software packages, upgrades, and new desktop hardware. Provide support and technical setup at some trade shows which includes periodic travel. Monitor, support, and troubleshoot the IT infrastructure for operating issues involving failures, degradation, and event correlation using various software and hardware monitoring tools. Perform troubleshooting and problem resolution for all types of the IT infrastructure as assigned, including hardware, software, telecommunication, business application, customer connectivity, etc. Install and configure desktop systems and workstations. Support end users with technical issues under supervision. Assist with network-related troubleshooting activities. Perform all other duties as assigned. Requirements High school-level knowledge of computer hardware and software. High school degree, technical certifications, or equivalent work experience required. A+ Certification or other technology certifications a plus. Hardware/software installation skills. Hardware/software troubleshooting skills. Basic understanding of software monitoring tools. Understanding backup procedures. Good problem-solving and organizational skills. Ability to travel less than 25%. Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $44,500 - $74,100. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .
11/14/2026
Full time
This job is with LexisNexis Legal & Professional , an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Are you passionate about technology and enjoy helping others solve technical challenges? Would you like to build your IT support skills while contributing to a global organization that values innovation, collaboration, and professional growth? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles. About the Role This entry-level IT support role provides technical end-user desktop support under supervision. You will assist with installing, configuring, troubleshooting, and maintaining desktop systems, workstations, and network-related technologies while supporting users across the organization. This is an excellent opportunity to develop technical expertise and problem-solving skills in a collaborative environment. Responsibilities Participate in the resolution of end user's desktop computer issues that may include but are not limited to hardware, printer troubleshooting and configuration, installing software and/or hardware peripheral, perform daily backup procedures, liaise with third-party software/hardware vendors for problem resolution, and rollout of new software packages, upgrades, and new desktop hardware. Provide support and technical setup at some trade shows which includes periodic travel. Monitor, support, and troubleshoot the IT infrastructure for operating issues involving failures, degradation, and event correlation using various software and hardware monitoring tools. Perform troubleshooting and problem resolution for all types of the IT infrastructure as assigned, including hardware, software, telecommunication, business application, customer connectivity, etc. Install and configure desktop systems and workstations. Support end users with technical issues under supervision. Assist with network-related troubleshooting activities. Perform all other duties as assigned. Requirements High school-level knowledge of computer hardware and software. High school degree, technical certifications, or equivalent work experience required. A+ Certification or other technology certifications a plus. Hardware/software installation skills. Hardware/software troubleshooting skills. Basic understanding of software monitoring tools. Understanding backup procedures. Good problem-solving and organizational skills. Ability to travel less than 25%. Work in a Way That Works for You We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. About the Business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $44,500 - $74,100. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .
Amazon Data Services, Inc.
Fredericksburg, Virginia
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, FREDERICKSBURG - 111 100.00 USD annually
11/13/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience carrying new design concepts through exploration, development, and into deployment or mass production - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, FREDERICKSBURG - 111 100.00 USD annually
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
11/13/2026
Full time
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
11/13/2026
Full time
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implemented. The Technical Architect - ServiceNow, will contribute to a team of specialists working to assist our clients customers in understanding their ServiceNow environments. The Technical Architect - ServiceNow will join the IT & Software Asset Management (ITAM) Team to focus primarily on the implementation, configuration, and management of customers' ServiceNow platform. The Technical Architect - ServiceNow will be an expert in ServiceNow and have a proven methodology and best practice for implementation the ServiceNow platform and associated modules. To be successful the Technical Architect - ServiceNow will have a process definition supporting ServiceNow implementations and will be very experienced with the practical implications of implementing and sustaining those processes. The Technical Architect - ServiceNow will be a technical lead and member of an overall engagement project team focused on delivering successful customer outcomes; focusing primarily on leading the implementation of the ServiceNow platform and the implementation of ServiceNow ITAM, ITSM, ITOM, ITBM modules and the development of the modules specific to the customer business requirements and outcomes. Responsibilities Implement ServiceNow Platform and specifically the ITSM, ITOM, ITBM and ITAM modules Support engagement efforts for process definition, re-engineering, improvement, and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders Guide customers in their efforts to take maximum advantage of the investments made in the ServiceNow platform including improvements to business processes Lead technical aspects of project delivery and solution delivery for engagements Provide technical leadership on best practice for ongoing support of ServiceNow Lead the configuration and development of modules to meet customers' business outcomes and requirements Work with the customer to ensure the configuration of ServiceNow meets their overall requirements including drafting technically focused user stories, acceptance criteria, testing strategy, and knowledge transfer Guide and provide required oversight/training for the customer's system administrators throughout the engagement Provide support and technical consultancy for ServiceNow implementations and on-going BAU usage of ServiceNow Consult with Consultants and customers to improve processes and services for the usage of the ServiceNow Platform Lead the overall quality standard to ensure accuracy of customers' hardware and software asset information and how it is being used within the ServiceNow Platform Identify potential "problem" areas within customer ServiceNow environments and provide advice on problem resolution Keeps up to date with industry trends and new ServiceNow offerings to enhance the usability of the ServiceNow Platform Work with the customer during Kick-off calls to identify their requirements for the ServiceNow platform and modules Work with the customer during Kick-off or Discovery calls to identify the topography of their IT systems, products, and platforms they utilize and select the appropriate discovery tools to collect installation data from these environments Support sales and pre-sales activities as required Provide technical support to customers as they implement the ServiceNow platform and the respective modules such as but not limited to ITSM, ITAM, ITOM, and ITBM Work with the customer as needed until the ServiceNow platform and modules are delivering the required outcomes The Technical Architect - ServiceNow will complete all work within agreed timescales and KPI's Assist SHI teams in managing project timelines and customer expectations Develop into a "go-to" resource for others on the team as well as regional sales teams to answer ServiceNow specific questions; provide training and mentoring to other team members Attend, support and represent SHI at conferences and events See themselves as part of the greater whole in meeting or exceeding business objectives on a regular basis, as well as assistance in driving key initiatives for ITAM Stay up to date on new ServiceNow product offerings, take on-going training and certification and accreditations Maintain industry leading knowledge to understand all aspects of the ITAM and Software life-cycle - from licensing to purchasing to deployment to decommissioning
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Summary: Have you ever dreamed of contributing to the development of groundbreaking technologies? Micron plans to invest more than $250 billion globally over the next decade in groundbreaking manufacturing and R&D, including fab expansion in the United States giving us the opportunity to bring in passionate team members to help us continue to be at the forefront of memory in the World! We have an outstanding opportunity for a high energy, tenacious, ambitious, result driven individual with a strong work ethic and integrity to join our Facilities Team in Boise, Idaho! Micron seeking a Life Safety & Fire Alarms Systems Engineer, to become part of a team that is helping shape the future of how the world uses information. T his is an outstanding opportunity to work at the forefront of technology while supporting the design, operation, and continuous improvement of critical life safety systems within world-class semiconductor manufacturing facilities. Responsibilities: Serve as a technical owner for fire alarm, mass notification, emergency communication, and life safety systems. Review of vendor provided design drawings and specifications for completeness, accuracy and adherence to all applicable design and safety standards and codes including NFPA 72, NFPA 70, NFPA 101, IFC, IBC, and FM Global requirements. Review system configurations, equipment layouts, and distribution routing to ensure functionality, life safety compliance, proper egress, maintainability, constructability, and alignment with P&IDs. Collaborate with multidisciplinary engineering, design, construction, Facilities, EHS, IT, Security, and vendor teams to achieve project objectives. Apply critical thinking and analytical problem-solving skills to Identify, develop, propose, and implement cost effective plans that improve overall equipment and system efficiencies. Support design, installation, testing, commissioning, and sustaining operations of life safety systems. Develop and maintain engineering, operations, and maintenance documentation. Troubleshoot system issues, analyze system performance data, and drive reliability improvements through continuous improvement initiatives. Minimum Qualifications Bachelor's degree in electrical, controls, or related engineering fields. 2 years of experience as a facilities life safety systems engineer within an industrial environment. Technical knowledge of fire detection, fire alarm, suppression, mass notification, emergency communication, and life safety systems. Experience with instrumentation and controls, including sensor integration, control panels, and I/O systems. Working knowledge of NFPA 72, NFPA 70, NFPA 101, NFPA 2001, IBC, IFC, and applicable FM Global requirements. Proficient in reviewing schematics, wiring diagrams, equipment specs, and network layouts. Preferred Qualifications 3+ Years of experience within the Semiconductor Industry. Familiarity with smart building technologies, including IoT-enabled fire detection, intelligent suppression systems, and integrated emergency communication platforms. Professional certifications such as NICET Fire Alarm Systems (Level III or IV preferred) or Certified Fire Protection Specialist (CFPS). Strong understanding of system interoperability and integration with facility-wide platforms such as SCADA, BMS, and DCIM systems. Experience using engineering and design tools such as AutoCAD, Revit, and Navisworks, Siemens, Notifier, Edwards, Simplex, Johnson Controls, or similar fire alarm platforms. Interest or experience in embracing agentic AI to improve engineering and operational processes. As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on . Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. To learn about your right to work click here. To learn more about Micron, please visit For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at or 1- (select option ) Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
11/13/2026
Full time
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Summary: Have you ever dreamed of contributing to the development of groundbreaking technologies? Micron plans to invest more than $250 billion globally over the next decade in groundbreaking manufacturing and R&D, including fab expansion in the United States giving us the opportunity to bring in passionate team members to help us continue to be at the forefront of memory in the World! We have an outstanding opportunity for a high energy, tenacious, ambitious, result driven individual with a strong work ethic and integrity to join our Facilities Team in Boise, Idaho! Micron seeking a Life Safety & Fire Alarms Systems Engineer, to become part of a team that is helping shape the future of how the world uses information. T his is an outstanding opportunity to work at the forefront of technology while supporting the design, operation, and continuous improvement of critical life safety systems within world-class semiconductor manufacturing facilities. Responsibilities: Serve as a technical owner for fire alarm, mass notification, emergency communication, and life safety systems. Review of vendor provided design drawings and specifications for completeness, accuracy and adherence to all applicable design and safety standards and codes including NFPA 72, NFPA 70, NFPA 101, IFC, IBC, and FM Global requirements. Review system configurations, equipment layouts, and distribution routing to ensure functionality, life safety compliance, proper egress, maintainability, constructability, and alignment with P&IDs. Collaborate with multidisciplinary engineering, design, construction, Facilities, EHS, IT, Security, and vendor teams to achieve project objectives. Apply critical thinking and analytical problem-solving skills to Identify, develop, propose, and implement cost effective plans that improve overall equipment and system efficiencies. Support design, installation, testing, commissioning, and sustaining operations of life safety systems. Develop and maintain engineering, operations, and maintenance documentation. Troubleshoot system issues, analyze system performance data, and drive reliability improvements through continuous improvement initiatives. Minimum Qualifications Bachelor's degree in electrical, controls, or related engineering fields. 2 years of experience as a facilities life safety systems engineer within an industrial environment. Technical knowledge of fire detection, fire alarm, suppression, mass notification, emergency communication, and life safety systems. Experience with instrumentation and controls, including sensor integration, control panels, and I/O systems. Working knowledge of NFPA 72, NFPA 70, NFPA 101, NFPA 2001, IBC, IFC, and applicable FM Global requirements. Proficient in reviewing schematics, wiring diagrams, equipment specs, and network layouts. Preferred Qualifications 3+ Years of experience within the Semiconductor Industry. Familiarity with smart building technologies, including IoT-enabled fire detection, intelligent suppression systems, and integrated emergency communication platforms. Professional certifications such as NICET Fire Alarm Systems (Level III or IV preferred) or Certified Fire Protection Specialist (CFPS). Strong understanding of system interoperability and integration with facility-wide platforms such as SCADA, BMS, and DCIM systems. Experience using engineering and design tools such as AutoCAD, Revit, and Navisworks, Siemens, Notifier, Edwards, Simplex, Johnson Controls, or similar fire alarm platforms. Interest or experience in embracing agentic AI to improve engineering and operational processes. As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on . Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. To learn about your right to work click here. To learn more about Micron, please visit For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at or 1- (select option ) Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
Job Description Job Description Data Center Systems Engineer Location; Newport Beach, CA (Travel to Omaha, NE as needed) JOB DESCRIPTION We are seeking a hands-on Data Center Specialist II with deep, end-to-end expertise across all aspects of physical data center operations to join our Infrastructure team. This role is responsible for the day-to-day operations, maintenance, and physical infrastructure of our primary data center in Newport Beach, CA and our colocation disaster recovery site in Omaha, NE. The ideal candidate is a well-rounded data center professional who understands electrical and power distribution, cooling, cabling, DCIM, and facility management, and who is equally comfortable performing the physical work of racking, cabling, and maintaining critical infrastructure. This position ensures our data center environments remain secure, available, reliable, and well-documented. KEY RESPONSIBILITIES Perform hands-on physical data center work, including rack-and-stack, equipment installation, moves, adds, changes, and end-of-life decommissioning and clean-up. Manage and maintain power infrastructure, including PDUs, rack power distribution, whip builds, circuit capacity, redundancy (A/B feeds), and remote power control configuration and monitoring. Coordinate with facilities and electrical/mechanical vendors on UPS, ATS, generators, power distribution, and electrical maintenance to ensure resilient and code-compliant power delivery. Manage cooling and environmental systems in partnership with facilities, monitoring temperature, humidity, airflow, hot/cold aisle containment, and remediating environmental issues. Design, install, label, and maintain structured cabling (copper and fiber), including cable management, ladder rack, overhead pathways, patch schedules, and rack elevations. Own the DCIM platform, maintaining accurate asset inventory, rack elevations, capacity tracking, power/cooling utilization, connectivity mapping, and space planning. Lead colocation (colo) management activities, including colo selection and evaluation, contract and SLA coordination, space/power/cooling requirements, remote-hands coordination, and vendor relationship management. Plan and manage data center capacity for space, power, and cooling, and forecast growth to support new equipment deployments and infrastructure projects. Define, communicate, and enforce data center standards, labeling conventions, safety practices, and physical security and compliance requirements. Coordinate and execute infrastructure deployments and migrations (e.g., VMware-to-Nutanix, hardware refreshes) with Systems, Network, Storage, Facilities, Security, and vendor teams. Provide escalation support for complex power, cooling, cabling, environmental, and physical hardware issues, coordinating with operations, facilities, and vendor partners. Ensure proper physical installation practices, including seismic/earthquake bracing (Unistrut), grounding, weight distribution, and adherence to manufacturer and site standards. Develop and maintain accurate documentation, including rack diagrams, cable schedules, IP/port documentation, runbooks, standard operating procedures, and operational records. Support server and hardware operations across VMware, Nutanix, Windows, and Linux platforms, including basic system administration and health checks (no red lights, no errors). Participate in disaster recovery activities and resiliency testing at the Omaha DR site, including power-failover validation and coordination with network and platform teams. Participate in an on-call rotation and provide after-hours and 24/7 support for critical data center operations as required. QUALIFICATIONS Associate or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent hands-on data center experience. 8+ years of hands-on data center operations experience across multiple sites, including primary and colocation/DR environments. Familiarity with Windows, Linux and Hypervisor environments. Strong, demonstrable expertise across all physical data center domains: electrical/power distribution, PDUs, cooling/environmental systems, structured cabling, and facility management. Hands-on experience with DCIM tools for asset, capacity, power, and connectivity management. Experience with colocation facilities, including colo selection/evaluation, space/power/cooling planning, and remote-hands coordination. Practical knowledge of power infrastructure, including UPS, ATS, generators, redundant (A/B) power feeds, circuit sizing, and rack power capacity. Proficiency with structured cabling (copper and fiber), cable management, labeling standards, and rack elevation design. Ability to perform physical work, including lifting, racking, and installing equipment, and working in data center environments. Working knowledge of server, storage, and network hardware, with familiarity across VMware, Nutanix, Windows, and Linux platforms. Excellent problem-solving skills and the ability to work under pressure during critical events. Strong organizational and documentation skills, with the ability to maintain accurate physical infrastructure records. Ability to work independently and collaborate effectively with facilities, vendors, and global infrastructure teams. Willingness and ability to travel to the Omaha, NE data center as needed. PREFERRED QUALIFICATIONS Industry certifications such as DCCA, DCCS, CDCP/CDCS/CDCE (Data Center Certified Professional/Specialist/Expert), or BICSI cabling certifications. Experience with data center monitoring tools (Grafana, Solarwinds and vendor call-home solutions) and environmental/power monitoring platforms. Experience supporting data center relocations, buildouts, or colocation migrations. Familiarity with physical security systems, fire suppression, and data center compliance standards. CORE COMPETENCIES End-to-end physical data center expertise (power, cooling, cabling, DCIM) Colocation and facility management Hands-on installation and physical infrastructure work Capacity planning and documentation discipline Cross-functional coordination with facilities and vendors Reliability, safety, and operational excellence Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses. Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses.
11/13/2026
Full time
Job Description Job Description Data Center Systems Engineer Location; Newport Beach, CA (Travel to Omaha, NE as needed) JOB DESCRIPTION We are seeking a hands-on Data Center Specialist II with deep, end-to-end expertise across all aspects of physical data center operations to join our Infrastructure team. This role is responsible for the day-to-day operations, maintenance, and physical infrastructure of our primary data center in Newport Beach, CA and our colocation disaster recovery site in Omaha, NE. The ideal candidate is a well-rounded data center professional who understands electrical and power distribution, cooling, cabling, DCIM, and facility management, and who is equally comfortable performing the physical work of racking, cabling, and maintaining critical infrastructure. This position ensures our data center environments remain secure, available, reliable, and well-documented. KEY RESPONSIBILITIES Perform hands-on physical data center work, including rack-and-stack, equipment installation, moves, adds, changes, and end-of-life decommissioning and clean-up. Manage and maintain power infrastructure, including PDUs, rack power distribution, whip builds, circuit capacity, redundancy (A/B feeds), and remote power control configuration and monitoring. Coordinate with facilities and electrical/mechanical vendors on UPS, ATS, generators, power distribution, and electrical maintenance to ensure resilient and code-compliant power delivery. Manage cooling and environmental systems in partnership with facilities, monitoring temperature, humidity, airflow, hot/cold aisle containment, and remediating environmental issues. Design, install, label, and maintain structured cabling (copper and fiber), including cable management, ladder rack, overhead pathways, patch schedules, and rack elevations. Own the DCIM platform, maintaining accurate asset inventory, rack elevations, capacity tracking, power/cooling utilization, connectivity mapping, and space planning. Lead colocation (colo) management activities, including colo selection and evaluation, contract and SLA coordination, space/power/cooling requirements, remote-hands coordination, and vendor relationship management. Plan and manage data center capacity for space, power, and cooling, and forecast growth to support new equipment deployments and infrastructure projects. Define, communicate, and enforce data center standards, labeling conventions, safety practices, and physical security and compliance requirements. Coordinate and execute infrastructure deployments and migrations (e.g., VMware-to-Nutanix, hardware refreshes) with Systems, Network, Storage, Facilities, Security, and vendor teams. Provide escalation support for complex power, cooling, cabling, environmental, and physical hardware issues, coordinating with operations, facilities, and vendor partners. Ensure proper physical installation practices, including seismic/earthquake bracing (Unistrut), grounding, weight distribution, and adherence to manufacturer and site standards. Develop and maintain accurate documentation, including rack diagrams, cable schedules, IP/port documentation, runbooks, standard operating procedures, and operational records. Support server and hardware operations across VMware, Nutanix, Windows, and Linux platforms, including basic system administration and health checks (no red lights, no errors). Participate in disaster recovery activities and resiliency testing at the Omaha DR site, including power-failover validation and coordination with network and platform teams. Participate in an on-call rotation and provide after-hours and 24/7 support for critical data center operations as required. QUALIFICATIONS Associate or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent hands-on data center experience. 8+ years of hands-on data center operations experience across multiple sites, including primary and colocation/DR environments. Familiarity with Windows, Linux and Hypervisor environments. Strong, demonstrable expertise across all physical data center domains: electrical/power distribution, PDUs, cooling/environmental systems, structured cabling, and facility management. Hands-on experience with DCIM tools for asset, capacity, power, and connectivity management. Experience with colocation facilities, including colo selection/evaluation, space/power/cooling planning, and remote-hands coordination. Practical knowledge of power infrastructure, including UPS, ATS, generators, redundant (A/B) power feeds, circuit sizing, and rack power capacity. Proficiency with structured cabling (copper and fiber), cable management, labeling standards, and rack elevation design. Ability to perform physical work, including lifting, racking, and installing equipment, and working in data center environments. Working knowledge of server, storage, and network hardware, with familiarity across VMware, Nutanix, Windows, and Linux platforms. Excellent problem-solving skills and the ability to work under pressure during critical events. Strong organizational and documentation skills, with the ability to maintain accurate physical infrastructure records. Ability to work independently and collaborate effectively with facilities, vendors, and global infrastructure teams. Willingness and ability to travel to the Omaha, NE data center as needed. PREFERRED QUALIFICATIONS Industry certifications such as DCCA, DCCS, CDCP/CDCS/CDCE (Data Center Certified Professional/Specialist/Expert), or BICSI cabling certifications. Experience with data center monitoring tools (Grafana, Solarwinds and vendor call-home solutions) and environmental/power monitoring platforms. Experience supporting data center relocations, buildouts, or colocation migrations. Familiarity with physical security systems, fire suppression, and data center compliance standards. CORE COMPETENCIES End-to-end physical data center expertise (power, cooling, cabling, DCIM) Colocation and facility management Hands-on installation and physical infrastructure work Capacity planning and documentation discipline Cross-functional coordination with facilities and vendors Reliability, safety, and operational excellence Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses. Company Description Platinum Resource Group is a professional level consulting firm, providing resources to Fortune 1000 client companies in the areas of technology, human resources, accounting, finance, business systems and supply chain, on a contract and interim basis. PRG has operations in Orange County, San Diego, Los Angeles and San Francisco. As a W-2 employer we offer our consultants direct deposit bi-weekly payroll, health, dental, vision benefits, and referral bonuses.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of industrial controls and automation experience - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. PREFERRED QUALIFICATIONS - Experience in project management in data centers or comparable critical infrastructure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 111 100.00 USD annually
11/12/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data centers have multiple components such as generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. Key job responsibilities • Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. • Provide technical assistance and support to operations during life cycle of the data center. • Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. • Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. • Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. • Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. • Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in-service data centers. • Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholder's management. • Support Controls projects related commissioning activities in the data centers. • Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. • Develop and modify controls logic programming and graphical user interfaces. • Manage multiple stakeholder deliverables, requirements and navigate challenging situations. • Financially manage BMS and EPMS service contracts. • Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 5+ years of industrial controls and automation experience - 4+ years of general contractor and vendor management work (request for proposals, bidding, change orders, quality control, RFI/submittal tracking) associated with construction and project execution experience - Bachelor's degree in Mechanical Engineering, Electrical Engineering, or an equivalent engineering science plus 5+ years of relevant controls experience, OR 10+ years of relevant controls experience in lieu of a degree. PREFERRED QUALIFICATIONS - Experience in project management in data centers or comparable critical infrastructure Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 111 100.00 USD annually
Leads a team delivering desktop and walk-up technical support for Department of the Air Force personnel at the Pentagon. Oversees Tier II incident management, customer installations and relocations, workstation troubleshooting, asset tracking, and service-level performance in a mission-critical environment. Responsibilities Lead, mentor, and schedule Tier I and Tier II desktop support staff and walk-up helpdesk specialists. Prioritize incident, service request, and work order queues in BMC Remedy and Service Now while meeting SLAs and SLOs. Serve as the escalation point for complex technical issues, VIP requests, and critical outages, coordinating with engineering, administration, and vendor teams. Oversee installations, office relocations, hardware moves and changes, lifecycle refreshes, and event support. Manage walk-up technical support, hardware troubleshooting and exchanges, component replacement, and asset tracking. Monitor productivity, resolution rates, turnaround cycles, and backlog; report status and maintain SOPs and troubleshooting documentation. Required Skills Desktop support Tier II incident management Hardware troubleshooting Software troubleshooting Workstation imaging Active Directory Layer 1 connectivity Layer 2 connectivity BMC Remedy Service Now
11/12/2026
Full time
Leads a team delivering desktop and walk-up technical support for Department of the Air Force personnel at the Pentagon. Oversees Tier II incident management, customer installations and relocations, workstation troubleshooting, asset tracking, and service-level performance in a mission-critical environment. Responsibilities Lead, mentor, and schedule Tier I and Tier II desktop support staff and walk-up helpdesk specialists. Prioritize incident, service request, and work order queues in BMC Remedy and Service Now while meeting SLAs and SLOs. Serve as the escalation point for complex technical issues, VIP requests, and critical outages, coordinating with engineering, administration, and vendor teams. Oversee installations, office relocations, hardware moves and changes, lifecycle refreshes, and event support. Manage walk-up technical support, hardware troubleshooting and exchanges, component replacement, and asset tracking. Monitor productivity, resolution rates, turnaround cycles, and backlog; report status and maintain SOPs and troubleshooting documentation. Required Skills Desktop support Tier II incident management Hardware troubleshooting Software troubleshooting Workstation imaging Active Directory Layer 1 connectivity Layer 2 connectivity BMC Remedy Service Now
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Summary: Have you ever dreamed of contributing to the development of groundbreaking technologies? Micron plans to invest more than $250 billion globally over the next decade in groundbreaking manufacturing and R&D, including fab expansion in the United States giving us the opportunity to bring in passionate team members to help us continue to be at the forefront of memory in the World! We have an outstanding opportunity for a high energy, tenacious, ambitious, result driven individual with a strong work ethic and integrity to join our Facilities Team in Boise, Idaho! Micron seeking a Life Safety & Fire Alarms Systems Engineer, to become part of a team that is helping shape the future of how the world uses information. T his is an outstanding opportunity to work at the forefront of technology while supporting the design, operation, and continuous improvement of critical life safety systems within world-class semiconductor manufacturing facilities. Responsibilities: Serve as a technical owner for fire alarm, mass notification, emergency communication, and life safety systems. Review of vendor provided design drawings and specifications for completeness, accuracy and adherence to all applicable design and safety standards and codes including NFPA 72, NFPA 70, NFPA 101, IFC, IBC, and FM Global requirements. Review system configurations, equipment layouts, and distribution routing to ensure functionality, life safety compliance, proper egress, maintainability, constructability, and alignment with P&IDs. Collaborate with multidisciplinary engineering, design, construction, Facilities, EHS, IT, Security, and vendor teams to achieve project objectives. Apply critical thinking and analytical problem-solving skills to Identify, develop, propose, and implement cost effective plans that improve overall equipment and system efficiencies. Support design, installation, testing, commissioning, and sustaining operations of life safety systems. Develop and maintain engineering, operations, and maintenance documentation. Troubleshoot system issues, analyze system performance data, and drive reliability improvements through continuous improvement initiatives. Minimum Qualifications Bachelor's degree in electrical, controls, or related engineering fields. 2 years of experience as a facilities life safety systems engineer within an industrial environment. Technical knowledge of fire detection, fire alarm, suppression, mass notification, emergency communication, and life safety systems. Experience with instrumentation and controls, including sensor integration, control panels, and I/O systems. Working knowledge of NFPA 72, NFPA 70, NFPA 101, NFPA 2001, IBC, IFC, and applicable FM Global requirements. Proficient in reviewing schematics, wiring diagrams, equipment specs, and network layouts. Preferred Qualifications 3+ Years of experience within the Semiconductor Industry. Familiarity with smart building technologies, including IoT-enabled fire detection, intelligent suppression systems, and integrated emergency communication platforms. Professional certifications such as NICET Fire Alarm Systems (Level III or IV preferred) or Certified Fire Protection Specialist (CFPS). Strong understanding of system interoperability and integration with facility-wide platforms such as SCADA, BMS, and DCIM systems. Experience using engineering and design tools such as AutoCAD, Revit, and Navisworks, Siemens, Notifier, Edwards, Simplex, Johnson Controls, or similar fire alarm platforms. Interest or experience in embracing agentic AI to improve engineering and operational processes. As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on . Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. To learn about your right to work click here. To learn more about Micron, please visit For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at or 1- (select option ) Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
11/12/2026
Full time
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Summary: Have you ever dreamed of contributing to the development of groundbreaking technologies? Micron plans to invest more than $250 billion globally over the next decade in groundbreaking manufacturing and R&D, including fab expansion in the United States giving us the opportunity to bring in passionate team members to help us continue to be at the forefront of memory in the World! We have an outstanding opportunity for a high energy, tenacious, ambitious, result driven individual with a strong work ethic and integrity to join our Facilities Team in Boise, Idaho! Micron seeking a Life Safety & Fire Alarms Systems Engineer, to become part of a team that is helping shape the future of how the world uses information. T his is an outstanding opportunity to work at the forefront of technology while supporting the design, operation, and continuous improvement of critical life safety systems within world-class semiconductor manufacturing facilities. Responsibilities: Serve as a technical owner for fire alarm, mass notification, emergency communication, and life safety systems. Review of vendor provided design drawings and specifications for completeness, accuracy and adherence to all applicable design and safety standards and codes including NFPA 72, NFPA 70, NFPA 101, IFC, IBC, and FM Global requirements. Review system configurations, equipment layouts, and distribution routing to ensure functionality, life safety compliance, proper egress, maintainability, constructability, and alignment with P&IDs. Collaborate with multidisciplinary engineering, design, construction, Facilities, EHS, IT, Security, and vendor teams to achieve project objectives. Apply critical thinking and analytical problem-solving skills to Identify, develop, propose, and implement cost effective plans that improve overall equipment and system efficiencies. Support design, installation, testing, commissioning, and sustaining operations of life safety systems. Develop and maintain engineering, operations, and maintenance documentation. Troubleshoot system issues, analyze system performance data, and drive reliability improvements through continuous improvement initiatives. Minimum Qualifications Bachelor's degree in electrical, controls, or related engineering fields. 2 years of experience as a facilities life safety systems engineer within an industrial environment. Technical knowledge of fire detection, fire alarm, suppression, mass notification, emergency communication, and life safety systems. Experience with instrumentation and controls, including sensor integration, control panels, and I/O systems. Working knowledge of NFPA 72, NFPA 70, NFPA 101, NFPA 2001, IBC, IFC, and applicable FM Global requirements. Proficient in reviewing schematics, wiring diagrams, equipment specs, and network layouts. Preferred Qualifications 3+ Years of experience within the Semiconductor Industry. Familiarity with smart building technologies, including IoT-enabled fire detection, intelligent suppression systems, and integrated emergency communication platforms. Professional certifications such as NICET Fire Alarm Systems (Level III or IV preferred) or Certified Fire Protection Specialist (CFPS). Strong understanding of system interoperability and integration with facility-wide platforms such as SCADA, BMS, and DCIM systems. Experience using engineering and design tools such as AutoCAD, Revit, and Navisworks, Siemens, Notifier, Edwards, Simplex, Johnson Controls, or similar fire alarm platforms. Interest or experience in embracing agentic AI to improve engineering and operational processes. As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on . Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. To learn about your right to work click here. To learn more about Micron, please visit For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at or 1- (select option ) Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
Job Description Job Description Title: Fiber Test Engineer 2(With OTDR) Location: Santa Clara, CA Duration: 12 Months contract Pay Range: $42 to $45 /hr. on W-2. This is a Fully Onsite position. Candidate must work on our W2. No third-party candidates. Reports To: Senior Program Manager Overview: The Datacenter Fiber Specialist will be responsible for ensuring the integrity, performance, and security of Microsoft's fiber optic network within datacenter operations. This role will focus on fiber delivery, troubleshooting, maintenance, and testing to support critical deployments, fiber-related break-fix operations, and network expansion. The specialist will provide up to 40 hours per week of expertise during regular business hours, working collaboratively with Microsoft engineering teams, third-party fiber providers, and internal deployment teams to maintain optimal fiber network operations. Key Responsibilities: 1. Fiber Management & Maintenance " Prevent fiber cuts, degradation, and outages by proactively monitoring and maintaining the fiber infrastructure. " Perform regular fiber inspections, cleaning, and testing to ensure operational integrity. " Educate and coach Microsoft full-time employees on fiber maintenance and best practices. " Collaborate with suppliers, partners, technicians, and customers to coordinate fiber delivery and management. " Oversee leased and Microsoft-owned fiber to ensure defect-free and on-time delivery of customer capacity. " Plan and manage fiber logistics, infrastructure, and resources required for new data center expansions. " Manage vendor/partner relationships, contracts, and service level agreements (SLAs) for fiber-related operations. " Provide root cause analysis (RCA), lessons learned, and best practice recommendations to improve fiber operations. 2. Fiber Deployment & Testing " Conduct end-to-end fiber testing to validate new installations and troubleshoot existing infrastructure. " Perform optical loss testing, OTDR analysis, insertion loss measurements, reflectance tests, and return loss evaluations. " Ensure all fiber test equipment is calibrated and certified within the past 12 months. " Generate detailed reports of fiber test results in raw and PDF formats for Microsoft engineering teams. " Conduct fiber splicing activities to support break-fix operations and deployment needs (bulk splicing excluded). " Serve as a remote hands expert for Microsoft engineering teams and third-party fiber providers. 3. Data Center Hygiene & Compliance " Inspect fiber paths, patch panels, racks, and ports for proper cleanliness and organization. " Perform remediation tasks such as cable management, labeling updates, and quality assurance measures. " Trace optical jumpers along circuit pathways to verify quality and eliminate congestion or potential damage. " Ensure adherence to industry safety codes, regulations, and best practices for fiber optic installations. 4. Change Management & Troubleshooting " Support fiber-related change management activities, including testing and validation of network modifications. " Act as a subject matter expert (SME) for fiber-related changes within carrier hotels, meet-me rooms, and leased facilities. " Troubleshoot and restore fiber outages, working closely with Microsoft remote engineering teams. " Implement disaster recovery procedures for fiber-related incidents in enterprise environments. Required Qualifications: " High School Diploma or equivalent with 3 years of experience supporting fiber optic networks or large-scale deployments. " Ability to pass Microsoft Cloud Background Check upon hire and every two years thereafter. " Strong knowledge of fiber optics, dark and lit fiber networks, OTDR testing, and fiber maintenance. " Experience in fiber optic splicing, testing, and documentation in field service environments. " Understanding of data center infrastructure, including servers, networking, and rack enclosures. " Proficiency with fiber testing tools, such as fusion splicers, OTDRs, power meters, and fiber identifiers. " Ability to read and interpret fiber optic maps, schematics, and test results. " Willingness to travel and respond to fiber-related issues as needed. Preferred Qualifications: " Bachelor's degree in Engineering, Telecommunications, Business Management, or related field. " 10 years of experience in mission-critical fiber operations within large-scale environments. " 10 years of experience working with dark and lit fiber providers. " 10 years of experience in aerial and underground fiber delivery. " 5 years of experience in outside plant (OSP) and inside plant (ISP) fiber installation, management, and maintenance. " Expertise in fiber splicing, troubleshooting, and documentation. " Background in fiber network design, construction, and best practices. " Knowledge of fiber supply chain, asset management, and logistics. " IT service operations experience with ITIL, MOF, SLA/OLA frameworks. " Familiarity with Microsoft Cloud Services and Platforms (Azure, Office 365, etc.). About our Client: " Work with cutting-edge fiber optic technology in a world-class data center environment. " Be part of a team dedicated to building and maintaining high-performance fiber networks. " Gain hands-on experience with fiber network deployments, troubleshooting, and testing. " Collaborate with global engineering teams and industry experts. " Enjoy a fast-paced and rewarding career with opportunities for skill development. If you are a highly skilled Fiber Optic Engineer passionate about data center operations and fiber network performance, we encourage you to apply today! The following benefits are offered for this position: medical, dental, & vision insurance, short-term disability, life and AD&D insurance, and a 401(k) retirement plan. Everest Consultants is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.
11/12/2026
Full time
Job Description Job Description Title: Fiber Test Engineer 2(With OTDR) Location: Santa Clara, CA Duration: 12 Months contract Pay Range: $42 to $45 /hr. on W-2. This is a Fully Onsite position. Candidate must work on our W2. No third-party candidates. Reports To: Senior Program Manager Overview: The Datacenter Fiber Specialist will be responsible for ensuring the integrity, performance, and security of Microsoft's fiber optic network within datacenter operations. This role will focus on fiber delivery, troubleshooting, maintenance, and testing to support critical deployments, fiber-related break-fix operations, and network expansion. The specialist will provide up to 40 hours per week of expertise during regular business hours, working collaboratively with Microsoft engineering teams, third-party fiber providers, and internal deployment teams to maintain optimal fiber network operations. Key Responsibilities: 1. Fiber Management & Maintenance " Prevent fiber cuts, degradation, and outages by proactively monitoring and maintaining the fiber infrastructure. " Perform regular fiber inspections, cleaning, and testing to ensure operational integrity. " Educate and coach Microsoft full-time employees on fiber maintenance and best practices. " Collaborate with suppliers, partners, technicians, and customers to coordinate fiber delivery and management. " Oversee leased and Microsoft-owned fiber to ensure defect-free and on-time delivery of customer capacity. " Plan and manage fiber logistics, infrastructure, and resources required for new data center expansions. " Manage vendor/partner relationships, contracts, and service level agreements (SLAs) for fiber-related operations. " Provide root cause analysis (RCA), lessons learned, and best practice recommendations to improve fiber operations. 2. Fiber Deployment & Testing " Conduct end-to-end fiber testing to validate new installations and troubleshoot existing infrastructure. " Perform optical loss testing, OTDR analysis, insertion loss measurements, reflectance tests, and return loss evaluations. " Ensure all fiber test equipment is calibrated and certified within the past 12 months. " Generate detailed reports of fiber test results in raw and PDF formats for Microsoft engineering teams. " Conduct fiber splicing activities to support break-fix operations and deployment needs (bulk splicing excluded). " Serve as a remote hands expert for Microsoft engineering teams and third-party fiber providers. 3. Data Center Hygiene & Compliance " Inspect fiber paths, patch panels, racks, and ports for proper cleanliness and organization. " Perform remediation tasks such as cable management, labeling updates, and quality assurance measures. " Trace optical jumpers along circuit pathways to verify quality and eliminate congestion or potential damage. " Ensure adherence to industry safety codes, regulations, and best practices for fiber optic installations. 4. Change Management & Troubleshooting " Support fiber-related change management activities, including testing and validation of network modifications. " Act as a subject matter expert (SME) for fiber-related changes within carrier hotels, meet-me rooms, and leased facilities. " Troubleshoot and restore fiber outages, working closely with Microsoft remote engineering teams. " Implement disaster recovery procedures for fiber-related incidents in enterprise environments. Required Qualifications: " High School Diploma or equivalent with 3 years of experience supporting fiber optic networks or large-scale deployments. " Ability to pass Microsoft Cloud Background Check upon hire and every two years thereafter. " Strong knowledge of fiber optics, dark and lit fiber networks, OTDR testing, and fiber maintenance. " Experience in fiber optic splicing, testing, and documentation in field service environments. " Understanding of data center infrastructure, including servers, networking, and rack enclosures. " Proficiency with fiber testing tools, such as fusion splicers, OTDRs, power meters, and fiber identifiers. " Ability to read and interpret fiber optic maps, schematics, and test results. " Willingness to travel and respond to fiber-related issues as needed. Preferred Qualifications: " Bachelor's degree in Engineering, Telecommunications, Business Management, or related field. " 10 years of experience in mission-critical fiber operations within large-scale environments. " 10 years of experience working with dark and lit fiber providers. " 10 years of experience in aerial and underground fiber delivery. " 5 years of experience in outside plant (OSP) and inside plant (ISP) fiber installation, management, and maintenance. " Expertise in fiber splicing, troubleshooting, and documentation. " Background in fiber network design, construction, and best practices. " Knowledge of fiber supply chain, asset management, and logistics. " IT service operations experience with ITIL, MOF, SLA/OLA frameworks. " Familiarity with Microsoft Cloud Services and Platforms (Azure, Office 365, etc.). About our Client: " Work with cutting-edge fiber optic technology in a world-class data center environment. " Be part of a team dedicated to building and maintaining high-performance fiber networks. " Gain hands-on experience with fiber network deployments, troubleshooting, and testing. " Collaborate with global engineering teams and industry experts. " Enjoy a fast-paced and rewarding career with opportunities for skill development. If you are a highly skilled Fiber Optic Engineer passionate about data center operations and fiber network performance, we encourage you to apply today! The following benefits are offered for this position: medical, dental, & vision insurance, short-term disability, life and AD&D insurance, and a 401(k) retirement plan. Everest Consultants is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.
Job Description Job Description For over 30 years, FASTSIGNS of Lincolnwood has been a part of the local community and we're looking for someone to join our team as our Graphic Design and Production Specialist . At FASTSIGNS Lincolnwood, we've worked very hard to create a culture that is customer-focused while also having fun with our team. This has allowed us to become a very successful center retaining amazing team members that get the job done. The owner provides frequent team lunches and also rewards team members for hitting/exceeding goals with a cash bonus. If this sounds like someplace you'd like to work, then take a look at the details for the Graphic Design and Production Specialist position and send us your resume! Duties include: - Reading digital work orders submitted by the Sales team and creating designs based on the notes and files provided. - Creating signs and graphics from scratch with anything from limited creative direction to very detailed customer-provided notes. - Working with customer-provided files to prepare them for output. - Creating output files to use with the printers, plotters, and/or router. - Running the plotters and printers. - Alerting the Manager to future material needs by recording materials on a digital materials order sheet. - Sending proofs to clients for review. - Moving jobs through a digital workflow at the appropriate times to make sure projects progress in a timely manner. - Meeting with the Sales Team to discuss questions regarding design work. - Setting up production files for sub-contract vendors. - Preparation, production, and assembly of signs. - Some installations. - Maintaining and organizing the Design and Production area. Experience: - At least 1 year of sign and graphics design experience preferred. - Must have at least 1 year of experience with Adobe Creative Suite, specifically Illustrator. - Prior sign fabrication experience is a bonus! - Experience with designing for digital signage is a bonus! What we're offering: - Competitive pay, depending on experience. - Paid vacation and personal days as well as holidays. - Cash bonus for meeting goals as a team. - M-F Schedule. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we are meeting our high standards.
11/12/2026
Full time
Job Description Job Description For over 30 years, FASTSIGNS of Lincolnwood has been a part of the local community and we're looking for someone to join our team as our Graphic Design and Production Specialist . At FASTSIGNS Lincolnwood, we've worked very hard to create a culture that is customer-focused while also having fun with our team. This has allowed us to become a very successful center retaining amazing team members that get the job done. The owner provides frequent team lunches and also rewards team members for hitting/exceeding goals with a cash bonus. If this sounds like someplace you'd like to work, then take a look at the details for the Graphic Design and Production Specialist position and send us your resume! Duties include: - Reading digital work orders submitted by the Sales team and creating designs based on the notes and files provided. - Creating signs and graphics from scratch with anything from limited creative direction to very detailed customer-provided notes. - Working with customer-provided files to prepare them for output. - Creating output files to use with the printers, plotters, and/or router. - Running the plotters and printers. - Alerting the Manager to future material needs by recording materials on a digital materials order sheet. - Sending proofs to clients for review. - Moving jobs through a digital workflow at the appropriate times to make sure projects progress in a timely manner. - Meeting with the Sales Team to discuss questions regarding design work. - Setting up production files for sub-contract vendors. - Preparation, production, and assembly of signs. - Some installations. - Maintaining and organizing the Design and Production area. Experience: - At least 1 year of sign and graphics design experience preferred. - Must have at least 1 year of experience with Adobe Creative Suite, specifically Illustrator. - Prior sign fabrication experience is a bonus! - Experience with designing for digital signage is a bonus! What we're offering: - Competitive pay, depending on experience. - Paid vacation and personal days as well as holidays. - Cash bonus for meeting goals as a team. - M-F Schedule. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we are meeting our high standards.
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Summary: Have you ever dreamed of contributing to the development of groundbreaking technologies? Micron plans to invest more than $250 billion globally over the next decade in groundbreaking manufacturing and R&D, including fab expansion in the United States giving us the opportunity to bring in passionate team members to help us continue to be at the forefront of memory in the World! We have an outstanding opportunity for a high energy, tenacious, ambitious, result driven individual with a strong work ethic and integrity to join our Facilities Team in Boise, Idaho! Micron seeking a Life Safety & Fire Alarms Systems Engineer, to become part of a team that is helping shape the future of how the world uses information. T his is an outstanding opportunity to work at the forefront of technology while supporting the design, operation, and continuous improvement of critical life safety systems within world-class semiconductor manufacturing facilities. Responsibilities: Serve as a technical owner for fire alarm, mass notification, emergency communication, and life safety systems. Review of vendor provided design drawings and specifications for completeness, accuracy and adherence to all applicable design and safety standards and codes including NFPA 72, NFPA 70, NFPA 101, IFC, IBC, and FM Global requirements. Review system configurations, equipment layouts, and distribution routing to ensure functionality, life safety compliance, proper egress, maintainability, constructability, and alignment with P&IDs. Collaborate with multidisciplinary engineering, design, construction, Facilities, EHS, IT, Security, and vendor teams to achieve project objectives. Apply critical thinking and analytical problem-solving skills to Identify, develop, propose, and implement cost effective plans that improve overall equipment and system efficiencies. Support design, installation, testing, commissioning, and sustaining operations of life safety systems. Develop and maintain engineering, operations, and maintenance documentation. Troubleshoot system issues, analyze system performance data, and drive reliability improvements through continuous improvement initiatives. Minimum Qualifications Bachelor's degree in electrical, controls, or related engineering fields. 2 years of experience as a facilities life safety systems engineer within an industrial environment. Technical knowledge of fire detection, fire alarm, suppression, mass notification, emergency communication, and life safety systems. Experience with instrumentation and controls, including sensor integration, control panels, and I/O systems. Working knowledge of NFPA 72, NFPA 70, NFPA 101, NFPA 2001, IBC, IFC, and applicable FM Global requirements. Proficient in reviewing schematics, wiring diagrams, equipment specs, and network layouts. Preferred Qualifications 3+ Years of experience within the Semiconductor Industry. Familiarity with smart building technologies, including IoT-enabled fire detection, intelligent suppression systems, and integrated emergency communication platforms. Professional certifications such as NICET Fire Alarm Systems (Level III or IV preferred) or Certified Fire Protection Specialist (CFPS). Strong understanding of system interoperability and integration with facility-wide platforms such as SCADA, BMS, and DCIM systems. Experience using engineering and design tools such as AutoCAD, Revit, and Navisworks, Siemens, Notifier, Edwards, Simplex, Johnson Controls, or similar fire alarm platforms. Interest or experience in embracing agentic AI to improve engineering and operational processes. As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on . Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. To learn about your right to work click here. To learn more about Micron, please visit For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at or 1- (select option ) Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
11/12/2026
Full time
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Job Summary: Have you ever dreamed of contributing to the development of groundbreaking technologies? Micron plans to invest more than $250 billion globally over the next decade in groundbreaking manufacturing and R&D, including fab expansion in the United States giving us the opportunity to bring in passionate team members to help us continue to be at the forefront of memory in the World! We have an outstanding opportunity for a high energy, tenacious, ambitious, result driven individual with a strong work ethic and integrity to join our Facilities Team in Boise, Idaho! Micron seeking a Life Safety & Fire Alarms Systems Engineer, to become part of a team that is helping shape the future of how the world uses information. T his is an outstanding opportunity to work at the forefront of technology while supporting the design, operation, and continuous improvement of critical life safety systems within world-class semiconductor manufacturing facilities. Responsibilities: Serve as a technical owner for fire alarm, mass notification, emergency communication, and life safety systems. Review of vendor provided design drawings and specifications for completeness, accuracy and adherence to all applicable design and safety standards and codes including NFPA 72, NFPA 70, NFPA 101, IFC, IBC, and FM Global requirements. Review system configurations, equipment layouts, and distribution routing to ensure functionality, life safety compliance, proper egress, maintainability, constructability, and alignment with P&IDs. Collaborate with multidisciplinary engineering, design, construction, Facilities, EHS, IT, Security, and vendor teams to achieve project objectives. Apply critical thinking and analytical problem-solving skills to Identify, develop, propose, and implement cost effective plans that improve overall equipment and system efficiencies. Support design, installation, testing, commissioning, and sustaining operations of life safety systems. Develop and maintain engineering, operations, and maintenance documentation. Troubleshoot system issues, analyze system performance data, and drive reliability improvements through continuous improvement initiatives. Minimum Qualifications Bachelor's degree in electrical, controls, or related engineering fields. 2 years of experience as a facilities life safety systems engineer within an industrial environment. Technical knowledge of fire detection, fire alarm, suppression, mass notification, emergency communication, and life safety systems. Experience with instrumentation and controls, including sensor integration, control panels, and I/O systems. Working knowledge of NFPA 72, NFPA 70, NFPA 101, NFPA 2001, IBC, IFC, and applicable FM Global requirements. Proficient in reviewing schematics, wiring diagrams, equipment specs, and network layouts. Preferred Qualifications 3+ Years of experience within the Semiconductor Industry. Familiarity with smart building technologies, including IoT-enabled fire detection, intelligent suppression systems, and integrated emergency communication platforms. Professional certifications such as NICET Fire Alarm Systems (Level III or IV preferred) or Certified Fire Protection Specialist (CFPS). Strong understanding of system interoperability and integration with facility-wide platforms such as SCADA, BMS, and DCIM systems. Experience using engineering and design tools such as AutoCAD, Revit, and Navisworks, Siemens, Notifier, Edwards, Simplex, Johnson Controls, or similar fire alarm platforms. Interest or experience in embracing agentic AI to improve engineering and operational processes. As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on . Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. To learn about your right to work click here. To learn more about Micron, please visit For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at or 1- (select option ) Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
Sherwin-Williams is seeking a Branch Specialist Technical Support professional to deliver front-line technical assistance to branch and store teams across our manufacturing-focused network. In this role, you will diagnose and resolve hardware, software, and network issues, support POS and inventory systems, and coordinate escalations with IT and operations. You'll document incidents, train users on best practices, and help ensure uptime for critical store technologies. You'll work in a safety- and integrity-driven culture with strong training, growth opportunities, and clear career paths across our global organization. Responsibilities Provide first-line technical support to branches and stores for hardware, software, and network issues Support and troubleshoot POS, inventory, and other store systems to minimize downtime Log, track, and document all incidents and service requests in ticketing systems Escalate complex issues to appropriate IT or operations teams and follow through to resolution Assist with hardware installation, configuration, and maintenance at branch locations Train branch staff on basic technology use, system best practices, and incident reporting Collaborate with operations and manufacturing teams to support technology needs and initiatives Ensure adherence to Sherwin-Williams safety, security, and data integrity standards Participate in on-call rotations or after-hours support as required Required Skills Technical support Troubleshooting Windows OSPoint-of-sale systems Network fundamentals Remote support tools Ticketing systems Customer service Documentation Hardware installation
11/09/2026
Full time
Sherwin-Williams is seeking a Branch Specialist Technical Support professional to deliver front-line technical assistance to branch and store teams across our manufacturing-focused network. In this role, you will diagnose and resolve hardware, software, and network issues, support POS and inventory systems, and coordinate escalations with IT and operations. You'll document incidents, train users on best practices, and help ensure uptime for critical store technologies. You'll work in a safety- and integrity-driven culture with strong training, growth opportunities, and clear career paths across our global organization. Responsibilities Provide first-line technical support to branches and stores for hardware, software, and network issues Support and troubleshoot POS, inventory, and other store systems to minimize downtime Log, track, and document all incidents and service requests in ticketing systems Escalate complex issues to appropriate IT or operations teams and follow through to resolution Assist with hardware installation, configuration, and maintenance at branch locations Train branch staff on basic technology use, system best practices, and incident reporting Collaborate with operations and manufacturing teams to support technology needs and initiatives Ensure adherence to Sherwin-Williams safety, security, and data integrity standards Participate in on-call rotations or after-hours support as required Required Skills Technical support Troubleshooting Windows OSPoint-of-sale systems Network fundamentals Remote support tools Ticketing systems Customer service Documentation Hardware installation
Job Description Job Description We are seeking positive, enthusiastic, and quality minded Experienced individuals with Data and Telecommunications cabling, IT Network systems troubleshooting and broadband cabling and repair. As a Field Technician, you will install, repair, and/or test, as required, network cabling and/or equipment as specified by end user requirements. We are seeking only experienced individuals. The persons we select will be hired as preferred contract technicians. Are you ready to perfect and grow in the technical services trade, to install and service broadband systems, onsite communications, network cabling, troubleshoot and repair data networks and communications systems? then we want you, especially if you like challenging work, interacting with professionals from all walks of life, and working on a team that leaves the word individual at the door. The right persons will provide quality work, grow into a skilled network specialist and work in an ever expanding and growing field. We are looking for positive, motivated, and quality minded people who want to make a difference. Looking for technicians to work in Northern CA, Western Nevada, Stockton and the south, Bay area. Responsibilities: Installation and repair of data and CCTV Cabling as required for Broadband circuits and data systems support Installation and maintenance of communication and network data systems Installation and maintenance of video and audio systems and components Investigate customer issues, identify, repair, and implement solutions Survey and specify installation and system requirements to meet customer requirements Order and maintain inventory stock supplies Must have and maintain own Truck, SUV or utility vehicle Must have own tools; i.e. Wireless drill, punch tool, RJ11/RJ45 crimper, 6' - 10' ladder, etc Qualifications: Knowledge of data cabling and using Microsoft office Previous experience in telecommunications, Data cabling, Networking and Video systems, or other related fields a must . Familiarity with telecommunications equipment, network, video and audio cabling, and computer and network configurations. Comfortable using a laptop and have one available with Windows 8 or better installed Knowledge of construction materials, tools, and techniques helpful Comfortable with Windows and Microsoft software and configuration tools Strong analytical and critical thinking skills Strong attention to detail Excellent written and verbal communication skills We are a growing and fast-moving company dedicated to quality, and the best customer support available and we need dedicated people who want to partner with us, If that is you, apply and become part of the team! Compensation shown is based on working 30hrs/wk + Travel compensation, which is in addition to work hours. Compensation could avg. more than 30/wk
11/06/2026
Full time
Job Description Job Description We are seeking positive, enthusiastic, and quality minded Experienced individuals with Data and Telecommunications cabling, IT Network systems troubleshooting and broadband cabling and repair. As a Field Technician, you will install, repair, and/or test, as required, network cabling and/or equipment as specified by end user requirements. We are seeking only experienced individuals. The persons we select will be hired as preferred contract technicians. Are you ready to perfect and grow in the technical services trade, to install and service broadband systems, onsite communications, network cabling, troubleshoot and repair data networks and communications systems? then we want you, especially if you like challenging work, interacting with professionals from all walks of life, and working on a team that leaves the word individual at the door. The right persons will provide quality work, grow into a skilled network specialist and work in an ever expanding and growing field. We are looking for positive, motivated, and quality minded people who want to make a difference. Looking for technicians to work in Northern CA, Western Nevada, Stockton and the south, Bay area. Responsibilities: Installation and repair of data and CCTV Cabling as required for Broadband circuits and data systems support Installation and maintenance of communication and network data systems Installation and maintenance of video and audio systems and components Investigate customer issues, identify, repair, and implement solutions Survey and specify installation and system requirements to meet customer requirements Order and maintain inventory stock supplies Must have and maintain own Truck, SUV or utility vehicle Must have own tools; i.e. Wireless drill, punch tool, RJ11/RJ45 crimper, 6' - 10' ladder, etc Qualifications: Knowledge of data cabling and using Microsoft office Previous experience in telecommunications, Data cabling, Networking and Video systems, or other related fields a must . Familiarity with telecommunications equipment, network, video and audio cabling, and computer and network configurations. Comfortable using a laptop and have one available with Windows 8 or better installed Knowledge of construction materials, tools, and techniques helpful Comfortable with Windows and Microsoft software and configuration tools Strong analytical and critical thinking skills Strong attention to detail Excellent written and verbal communication skills We are a growing and fast-moving company dedicated to quality, and the best customer support available and we need dedicated people who want to partner with us, If that is you, apply and become part of the team! Compensation shown is based on working 30hrs/wk + Travel compensation, which is in addition to work hours. Compensation could avg. more than 30/wk
