Develop and customize Epicor ERP applications for client business needs. Build and test customizations, business process management workflows, reports and queries; document modifications, manage assigned tickets, troubleshoot issues and train end users on Epicor reporting tools. This full-time role requires 4+ years of .NET programming experience and occasional evening or weekend availability. Responsibilities Develop and customize Epicor ERP applications using its SDK and programming tools. Build and test customizations, business process management workflows, reports and queries. Document all client software modifications according to company policy. Manage assigned tickets and tasks to meet deadlines and milestones. Troubleshoot issues and evaluate alternative technical solutions. Train end users on SSRS, Crystal Reports and other Epicor technical tools. Required Skills C. NETMicrosoft . NET programming Microsoft SQL Server Progress databases Crystal Reports development Microsoft SSRS reporting Epicor ERP customization Epicor SDKProgress ABL
11/11/2026
Full time
Develop and customize Epicor ERP applications for client business needs. Build and test customizations, business process management workflows, reports and queries; document modifications, manage assigned tickets, troubleshoot issues and train end users on Epicor reporting tools. This full-time role requires 4+ years of .NET programming experience and occasional evening or weekend availability. Responsibilities Develop and customize Epicor ERP applications using its SDK and programming tools. Build and test customizations, business process management workflows, reports and queries. Document all client software modifications according to company policy. Manage assigned tickets and tasks to meet deadlines and milestones. Troubleshoot issues and evaluate alternative technical solutions. Train end users on SSRS, Crystal Reports and other Epicor technical tools. Required Skills C. NETMicrosoft . NET programming Microsoft SQL Server Progress databases Crystal Reports development Microsoft SSRS reporting Epicor ERP customization Epicor SDKProgress ABL
Job Description HCLTech is looking for a highly talented and self-motivated SDET to join it in advancing the technological world through innovation and creativity. Job Title: Software Developer in Test Job ID: 177519 Position Type: Full Time Location: Redmond, WA - Onsite Role Overview We are seeking a highly skilled and motivated Software Developer in Test (SDET) to join the device engineering team. This role focuses on designing and implementing complex automation frameworks and test systems to validate key product features across Surface devices. You will work closely with the Test Architect to expand test coverage, improve automation efficiency, and develop innovative testing solutions that ensure product quality and reliability. Key Responsibilities Develop robust and scalable automation frameworks to validate features. Integrate test execution and results collection using Windows Test Technologies (WTT). Use PowerShell to orchestrate test setup, log collection, and system configuration activities. Assign bugs and feature work to the appropriate engineering resources for implementation. Serve as the first-level code reviewer, providing guidance on significant design, quality, and maintainability issues. Leverage AI-assisted development tools to create, maintain, and enhance automated test cases and validation workflows. Collaborate with the Test Architect to define new test strategies and expand automation coverage. Track work items, test results, and defects using Azure DevOps (ADO). Present progress updates to senior leadership, highlighting key metrics, blockers, risks, and accomplishments. Create clear, concise, and executive-ready presentations and technical communications. Required Qualifications Strong programming and scripting skills, including PowerShell and at least one modern programming language. Experience designing and maintaining automated test frameworks. Familiarity with WTT or similar test execution frameworks. Solid understanding of software testing principles, automation methodologies, and validation strategies. Experience using Azure DevOps for work item and bug tracking. Experience conducting code reviews and mentoring developers on quality and best practices. Comfortable using AI-assisted development tools to improve engineering productivity and test coverage. Excellent written and verbal communication skills, including presenting technical information to leadership audiences. Preferred Qualifications Experience in hardware/software integration testing. Experience developing automation for Windows-based platforms and devices. Familiarity with AI-assisted software development and test generation tools. Prior experience working in a product development environment, preferably in consumer electronics, device engineering, or embedded systems. Pay and Benefits Pay Range Minimum: $69000/Year Pay Range Maximum: $128000/Year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year How You'll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
11/11/2026
Full time
Job Description HCLTech is looking for a highly talented and self-motivated SDET to join it in advancing the technological world through innovation and creativity. Job Title: Software Developer in Test Job ID: 177519 Position Type: Full Time Location: Redmond, WA - Onsite Role Overview We are seeking a highly skilled and motivated Software Developer in Test (SDET) to join the device engineering team. This role focuses on designing and implementing complex automation frameworks and test systems to validate key product features across Surface devices. You will work closely with the Test Architect to expand test coverage, improve automation efficiency, and develop innovative testing solutions that ensure product quality and reliability. Key Responsibilities Develop robust and scalable automation frameworks to validate features. Integrate test execution and results collection using Windows Test Technologies (WTT). Use PowerShell to orchestrate test setup, log collection, and system configuration activities. Assign bugs and feature work to the appropriate engineering resources for implementation. Serve as the first-level code reviewer, providing guidance on significant design, quality, and maintainability issues. Leverage AI-assisted development tools to create, maintain, and enhance automated test cases and validation workflows. Collaborate with the Test Architect to define new test strategies and expand automation coverage. Track work items, test results, and defects using Azure DevOps (ADO). Present progress updates to senior leadership, highlighting key metrics, blockers, risks, and accomplishments. Create clear, concise, and executive-ready presentations and technical communications. Required Qualifications Strong programming and scripting skills, including PowerShell and at least one modern programming language. Experience designing and maintaining automated test frameworks. Familiarity with WTT or similar test execution frameworks. Solid understanding of software testing principles, automation methodologies, and validation strategies. Experience using Azure DevOps for work item and bug tracking. Experience conducting code reviews and mentoring developers on quality and best practices. Comfortable using AI-assisted development tools to improve engineering productivity and test coverage. Excellent written and verbal communication skills, including presenting technical information to leadership audiences. Preferred Qualifications Experience in hardware/software integration testing. Experience developing automation for Windows-based platforms and devices. Familiarity with AI-assisted software development and test generation tools. Prior experience working in a product development environment, preferably in consumer electronics, device engineering, or embedded systems. Pay and Benefits Pay Range Minimum: $69000/Year Pay Range Maximum: $128000/Year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation. A candidate's pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year How You'll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.
Job Description We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17000+, and has 58 offices in 22 countries within key global markets. Position Overview We are seeking an experienced Pega Developer with strong expertise in Pega Constellation architecture and application development . The successful candidate will be responsible for designing, developing, configuring, and implementing scalable Pega applications using modern UI and low-code development practices. The ideal candidate will have hands-on experience delivering enterprise-grade solutions using Pega Platform, Constellation UI, Case Management, App Studio, and Pega Infinity . Additional Information The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, N C is $120K - $130K/year & benefit s (see below) Key Responsibilities Design, develop, configure, and implement Pega applications using Pega Constellation . Build modern, responsive user experiences using Constellation UI components and design patterns . Develop and configure case types, workflows, stages, processes, data objects, views, and business rules. Use Pega App Studio and Pega Dev Studio to deliver business applications. Translate business and technical requirements into scalable Pega solutions. Configure case lifecycle management, approvals, SLAs, notifications, correspondence, and service-level workflows. Develop integrations with external systems using REST, SOAP, JSON, XML, APIs, connectors, and data pages. Design and configure data models, data objects, data views, and reusable application components. Apply Pega best practices for architecture, performance, security, maintainability, and reuse. Collaborate with business analysts, solution architects, QA engineers, product owners, and stakeholders. Participate in code reviews, technical design sessions, unit testing, defect resolution, and deployment activities. Troubleshoot application issues and optimize performance using Pega debugging and monitoring tools. Support CI/CD, version control, release management, and deployment across environments. Prepare technical documentation, solution designs, development standards, and implementation guides. Stay current with Pega Constellation product capabilities, roadmap updates, and emerging best practices. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. 10+ years of experience in Pega development , preferably on Pega Infinity or Pega Platform. Strong hands-on experience with Pega Constellation and modern Pega application development. Experience with Pega App Studio and Dev Studio . Strong knowledge of:Case Management Workflow and process design Data modeling and data objects Views, forms, layouts, and UI configuration Business rules and decision logic Data pages and integration patterns Security, roles, access groups, and authorization SLAs, notifications, correspondence, and approvals Experience developing integrations using REST and SOAP web services. Proficiency in Pega debugging, tracing, performance analysis, and error handling. Understanding of Agile/Scrum development methodologies. Strong analytical, problem-solving, communication, and collaboration skills. Preferred Qualifications Pega Certified Senior System Architect (CSSA) or higher. Pega Constellation certification or relevant Constellation implementation experience. Experience migrating or modernizing applications from Theme Cosmos or traditional Pega UI to Constellation . Experience with Pega DX API, React-based front-end integration, or headless application patterns. Knowledge of Pega Customer Service, Pega Platform, Pega Financial Services, Pega Healthcare, or other industry frameworks. Experience with DevOps, CI/CD pipelines, Jenkins, Git, Azure DevOps, or similar tools. Familiarity with cloud environments such as AWS, Microsoft Azure, or Pega Cloud. Experience with automated testing and PegaUnit testing. Understanding of accessibility, responsive design, and user-centered application design. Key Skills Pega Constellation Pega Platform / Pega Infinity Pega App Studio Pega Dev Studio Case Management Workflow Automation UI and View Configuration Data Pages and Data Modeling REST and SOAP Integrations Pega DX API Decisioning and Business Rules Agile/Scrum CI/CD and DevOps Application Performance and Troubleshooting We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 22 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. SYNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
11/11/2026
Full time
Job Description We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17000+, and has 58 offices in 22 countries within key global markets. Position Overview We are seeking an experienced Pega Developer with strong expertise in Pega Constellation architecture and application development . The successful candidate will be responsible for designing, developing, configuring, and implementing scalable Pega applications using modern UI and low-code development practices. The ideal candidate will have hands-on experience delivering enterprise-grade solutions using Pega Platform, Constellation UI, Case Management, App Studio, and Pega Infinity . Additional Information The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, N C is $120K - $130K/year & benefit s (see below) Key Responsibilities Design, develop, configure, and implement Pega applications using Pega Constellation . Build modern, responsive user experiences using Constellation UI components and design patterns . Develop and configure case types, workflows, stages, processes, data objects, views, and business rules. Use Pega App Studio and Pega Dev Studio to deliver business applications. Translate business and technical requirements into scalable Pega solutions. Configure case lifecycle management, approvals, SLAs, notifications, correspondence, and service-level workflows. Develop integrations with external systems using REST, SOAP, JSON, XML, APIs, connectors, and data pages. Design and configure data models, data objects, data views, and reusable application components. Apply Pega best practices for architecture, performance, security, maintainability, and reuse. Collaborate with business analysts, solution architects, QA engineers, product owners, and stakeholders. Participate in code reviews, technical design sessions, unit testing, defect resolution, and deployment activities. Troubleshoot application issues and optimize performance using Pega debugging and monitoring tools. Support CI/CD, version control, release management, and deployment across environments. Prepare technical documentation, solution designs, development standards, and implementation guides. Stay current with Pega Constellation product capabilities, roadmap updates, and emerging best practices. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. 10+ years of experience in Pega development , preferably on Pega Infinity or Pega Platform. Strong hands-on experience with Pega Constellation and modern Pega application development. Experience with Pega App Studio and Dev Studio . Strong knowledge of:Case Management Workflow and process design Data modeling and data objects Views, forms, layouts, and UI configuration Business rules and decision logic Data pages and integration patterns Security, roles, access groups, and authorization SLAs, notifications, correspondence, and approvals Experience developing integrations using REST and SOAP web services. Proficiency in Pega debugging, tracing, performance analysis, and error handling. Understanding of Agile/Scrum development methodologies. Strong analytical, problem-solving, communication, and collaboration skills. Preferred Qualifications Pega Certified Senior System Architect (CSSA) or higher. Pega Constellation certification or relevant Constellation implementation experience. Experience migrating or modernizing applications from Theme Cosmos or traditional Pega UI to Constellation . Experience with Pega DX API, React-based front-end integration, or headless application patterns. Knowledge of Pega Customer Service, Pega Platform, Pega Financial Services, Pega Healthcare, or other industry frameworks. Experience with DevOps, CI/CD pipelines, Jenkins, Git, Azure DevOps, or similar tools. Familiarity with cloud environments such as AWS, Microsoft Azure, or Pega Cloud. Experience with automated testing and PegaUnit testing. Understanding of accessibility, responsive design, and user-centered application design. Key Skills Pega Constellation Pega Platform / Pega Infinity Pega App Studio Pega Dev Studio Case Management Workflow Automation UI and View Configuration Data Pages and Data Modeling REST and SOAP Integrations Pega DX API Decisioning and Business Rules Agile/Scrum CI/CD and DevOps Application Performance and Troubleshooting We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 22 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. SYNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Job Description We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000, and has 58 offices in 22 countries within key global markets. Our challenge We are looking for a Senior UI Angular Developer to build modern, scalable user experiences for AI-powered applications. Idela candidate will develop intuitive interfaces for conversational AI, intelligent automation, agent workflows, dashboards, and human-in-the-loop processes. Candidate will collaborate with product, UX, backend, and AI teams to deliver secure, accessible, and high-performing applications that make agentic AI easy and effective to use Additional Information The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Dallas, TX/Pittsburgh, PA is $110k - $120k/year & benefits (see below). The Role Responsibilities: Build responsive, enterprise-grade applications using Angular, TypeScript, HTML, and SCSS. Develop conversational interfaces, AI dashboards, agent workflow tools, and real-time monitoring experiences. Integrate REST, GraphQL, WebSocket, and streaming APIs. Integrate LLMs, AI agents, RAG workflows, tool calling, and AI-generated content. Create reusable components and manage application state using RxJS, NgRx, Angular Signals, or similar technologies. Implement robust loading, error-handling, fallback, and human-approval workflows. Ensure strong performance, accessibility, security, and cross-browser compatibility. Write unit and end-to-end tests using Jest, Jasmine, Cypress, or Playwright. Participate in code reviews, technical design, and mentoring. Requirements: Frontend development experience, with strong Angular expertise. Advanced knowledge of Angular, TypeScript, JavaScript, HTML5, CSS/SCSS, and RxJS. Experience developing responsive and accessible enterprise web applications. Experience integrating APIs, authentication, and real-time data. Hands-on experience with generative AI or agentic AI applications. Understanding of LLMs, prompt engineering, RAG, function/tool calling, streaming responses, and AI workflows. Strong communication, problem-solving, and collaboration skills. Preferred Skills: Frontend development experience, with strong Angular expertise. Advanced knowledge of Angular, TypeScript, JavaScript, HTML5, CSS/SCSS, and RxJS. Experience developing responsive and accessible enterprise web applications. Experience integrating APIs, authentication, and real-time data. Hands-on experience with generative AI or agentic AI applications. Understanding of LLMs, prompt engineering, RAG, function/tool calling, streaming responses, and AI workflows. Strong communication, problem-solving, and collaboration skills. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 22 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
11/11/2026
Full time
Job Description We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 17,000, and has 58 offices in 22 countries within key global markets. Our challenge We are looking for a Senior UI Angular Developer to build modern, scalable user experiences for AI-powered applications. Idela candidate will develop intuitive interfaces for conversational AI, intelligent automation, agent workflows, dashboards, and human-in-the-loop processes. Candidate will collaborate with product, UX, backend, and AI teams to deliver secure, accessible, and high-performing applications that make agentic AI easy and effective to use Additional Information The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Dallas, TX/Pittsburgh, PA is $110k - $120k/year & benefits (see below). The Role Responsibilities: Build responsive, enterprise-grade applications using Angular, TypeScript, HTML, and SCSS. Develop conversational interfaces, AI dashboards, agent workflow tools, and real-time monitoring experiences. Integrate REST, GraphQL, WebSocket, and streaming APIs. Integrate LLMs, AI agents, RAG workflows, tool calling, and AI-generated content. Create reusable components and manage application state using RxJS, NgRx, Angular Signals, or similar technologies. Implement robust loading, error-handling, fallback, and human-approval workflows. Ensure strong performance, accessibility, security, and cross-browser compatibility. Write unit and end-to-end tests using Jest, Jasmine, Cypress, or Playwright. Participate in code reviews, technical design, and mentoring. Requirements: Frontend development experience, with strong Angular expertise. Advanced knowledge of Angular, TypeScript, JavaScript, HTML5, CSS/SCSS, and RxJS. Experience developing responsive and accessible enterprise web applications. Experience integrating APIs, authentication, and real-time data. Hands-on experience with generative AI or agentic AI applications. Understanding of LLMs, prompt engineering, RAG, function/tool calling, streaming responses, and AI workflows. Strong communication, problem-solving, and collaboration skills. Preferred Skills: Frontend development experience, with strong Angular expertise. Advanced knowledge of Angular, TypeScript, JavaScript, HTML5, CSS/SCSS, and RxJS. Experience developing responsive and accessible enterprise web applications. Experience integrating APIs, authentication, and real-time data. Hands-on experience with generative AI or agentic AI applications. Understanding of LLMs, prompt engineering, RAG, function/tool calling, streaming responses, and AI workflows. Strong communication, problem-solving, and collaboration skills. We offer: A highly competitive compensation and benefits package. A multinational organization with 58 offices in 22 countries and the possibility to work abroad. 10 days of paid annual leave (plus sick leave and national holidays). Maternity & paternity leave plans. A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region). Retirement savings plans. A higher education certification policy. Commuter benefits (varies by region). Extensive training opportunities, focused on skills, substantive knowledge, and personal development. On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses. Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups. Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms. A flat and approachable organization. A truly diverse, fun-loving, and global work culture. S YNECHRON'S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative 'Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
Job Description We are looking for someone who enjoys working at the intersection of technology and communication, and who can help ensure projects run smoothly between clients and developers. About the Role We are looking for an experienced Software Engineer who is comfortable working directly with clients and helping translate business needs into clear technical direction. In this role, you will primarily support client communication and project clarification rather than day-to-day coding. You will join calls with clients, help define requirements, and ensure our engineering team has clear and actionable information to work from. This position is ideal for a senior engineer who enjoys technical discussions, requirement gathering, and client communication, and who wants a flexible part-time role. Responsibilities • Join video calls with clients for project discussions and updates • Ask clarifying questions to understand technical and business requirements • Translate client needs into clear tasks or user stories for the engineering team • Explain technical concepts and development progress in simple terms • Prepare short meeting summaries and action items after calls • Help keep projects aligned by identifying risks, blockers, or timeline concerns early Requirements • 10+ years of experience as a Software Engineer or in a closely related technical role • Strong understanding of modern software development (web applications, APIs, cloud systems) • Excellent English communication skills (spoken and written) • Comfortable speaking with clients and explaining technical topics clearly • Organized and reliable when working in a remote environment Nice to Have • Previous experience working with US-based clients • Experience in technical consulting, solutions architecture, or technical account management • Background in areas such as FinTech, eCommerce, SaaS, or AI-related projects Schedule • Approximately 5-10 hours per week • Flexible schedule depending on project needs • Must be able to join occasional calls during US business hours To Apply Please include the following in your proposal: • Your resume (No contact information) • Any experience working directly with clients or stakeholders
11/11/2026
Full time
Job Description We are looking for someone who enjoys working at the intersection of technology and communication, and who can help ensure projects run smoothly between clients and developers. About the Role We are looking for an experienced Software Engineer who is comfortable working directly with clients and helping translate business needs into clear technical direction. In this role, you will primarily support client communication and project clarification rather than day-to-day coding. You will join calls with clients, help define requirements, and ensure our engineering team has clear and actionable information to work from. This position is ideal for a senior engineer who enjoys technical discussions, requirement gathering, and client communication, and who wants a flexible part-time role. Responsibilities • Join video calls with clients for project discussions and updates • Ask clarifying questions to understand technical and business requirements • Translate client needs into clear tasks or user stories for the engineering team • Explain technical concepts and development progress in simple terms • Prepare short meeting summaries and action items after calls • Help keep projects aligned by identifying risks, blockers, or timeline concerns early Requirements • 10+ years of experience as a Software Engineer or in a closely related technical role • Strong understanding of modern software development (web applications, APIs, cloud systems) • Excellent English communication skills (spoken and written) • Comfortable speaking with clients and explaining technical topics clearly • Organized and reliable when working in a remote environment Nice to Have • Previous experience working with US-based clients • Experience in technical consulting, solutions architecture, or technical account management • Background in areas such as FinTech, eCommerce, SaaS, or AI-related projects Schedule • Approximately 5-10 hours per week • Flexible schedule depending on project needs • Must be able to join occasional calls during US business hours To Apply Please include the following in your proposal: • Your resume (No contact information) • Any experience working directly with clients or stakeholders
Job Description About Dify Dify is an open-source platform for building LLM applications. We help developers and enterprises bring AI into real business workflows through capabilities such as workflow orchestration, agents, and retrieval-augmented generation (RAG). Our team serves a global market and helps customers move from prototypes to practical applications. About the Role You will help enterprise customers translate business needs into credible, testable solutions built on Dify. Working with regional Sales, Product, Engineering, and Delivery, you will guide technical discovery, design architectures, build demonstrations, and lead proofs of concept. Your work will help customers make informed technical decisions and establish a clear scope and expectations for implementation. What You Will Do Conduct discovery with business stakeholders, IT teams, and architects to understand use cases, existing systems, purchasing considerations, and key technical constraints. Design solutions using Dify, explaining where workflows, agents, and RAG fit and how they integrate with customer data, business systems, and deployment environments. Design and deliver demonstrations and PoCs. Define scope, success criteria, and validation plans that address the customer's key evaluation questions. Address questions about architecture, self-hosted deployment, security, permissions, scalability, and integration. Explain product capabilities and limitations clearly and involve internal specialists when needed. Partner with Sales to advance opportunities, identify technical blockers and decision risks, and provide proposals, evaluation materials, and technical guidance. Ensure clear handovers to FDE, Delivery, and Support. Develop reusable solution patterns, demos, and best practices, and share customer needs and competitive insights with Product and Engineering. What You Bring Experience in presales, solutions architecture, or customer engineering for enterprise software, cloud services, data platforms, or related technologies, including participation in real customer evaluations. A solid foundation in systems architecture and integration. You can discuss APIs, data flows, deployment options, and common security and access requirements with customer technical teams. An understanding of LLM applications, workflows, agents, and RAG, with the ability to build demos or prototypes and explain design trade-offs. The ability to connect solutions and demonstrations to business problems, explain customer value and technical feasibility, and guide evaluations toward clear conclusions. Professional working proficiency in English for technical discussions, product demonstrations, and written communication with international customers. Initiative, curiosity, and reliable execution. You can make progress amid uncertainty, collaborate with Sales and Engineering, and travel as customer projects require. Nice to Have Presales experience with AI, open-source software, developer tools, or enterprise platforms. Experience supporting customers across regions or in emerging markets. Familiarity with Kubernetes, cloud-native architectures, or enterprise self-hosted deployments, or coding and integration projects you can demonstrate.
11/11/2026
Full time
Job Description About Dify Dify is an open-source platform for building LLM applications. We help developers and enterprises bring AI into real business workflows through capabilities such as workflow orchestration, agents, and retrieval-augmented generation (RAG). Our team serves a global market and helps customers move from prototypes to practical applications. About the Role You will help enterprise customers translate business needs into credible, testable solutions built on Dify. Working with regional Sales, Product, Engineering, and Delivery, you will guide technical discovery, design architectures, build demonstrations, and lead proofs of concept. Your work will help customers make informed technical decisions and establish a clear scope and expectations for implementation. What You Will Do Conduct discovery with business stakeholders, IT teams, and architects to understand use cases, existing systems, purchasing considerations, and key technical constraints. Design solutions using Dify, explaining where workflows, agents, and RAG fit and how they integrate with customer data, business systems, and deployment environments. Design and deliver demonstrations and PoCs. Define scope, success criteria, and validation plans that address the customer's key evaluation questions. Address questions about architecture, self-hosted deployment, security, permissions, scalability, and integration. Explain product capabilities and limitations clearly and involve internal specialists when needed. Partner with Sales to advance opportunities, identify technical blockers and decision risks, and provide proposals, evaluation materials, and technical guidance. Ensure clear handovers to FDE, Delivery, and Support. Develop reusable solution patterns, demos, and best practices, and share customer needs and competitive insights with Product and Engineering. What You Bring Experience in presales, solutions architecture, or customer engineering for enterprise software, cloud services, data platforms, or related technologies, including participation in real customer evaluations. A solid foundation in systems architecture and integration. You can discuss APIs, data flows, deployment options, and common security and access requirements with customer technical teams. An understanding of LLM applications, workflows, agents, and RAG, with the ability to build demos or prototypes and explain design trade-offs. The ability to connect solutions and demonstrations to business problems, explain customer value and technical feasibility, and guide evaluations toward clear conclusions. Professional working proficiency in English for technical discussions, product demonstrations, and written communication with international customers. Initiative, curiosity, and reliable execution. You can make progress amid uncertainty, collaborate with Sales and Engineering, and travel as customer projects require. Nice to Have Presales experience with AI, open-source software, developer tools, or enterprise platforms. Experience supporting customers across regions or in emerging markets. Familiarity with Kubernetes, cloud-native architectures, or enterprise self-hosted deployments, or coding and integration projects you can demonstrate.
Job Description About HCL Technologies: We are HCLTech, one of the fastest-growing large tech companies in the world and home to 221,000+ Ideapreneurs working in 60 countries across a network of global R&D, innovation labs, and delivery centers supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. We are looking for like-minded people to join us in the next phase of our transformation journey and welcome you to grow with us. Location: USA - Seattle. Role Overview We are looking for a dynamic, self-driven Lead Solutions Architect - AI & Cloud to help enterprise customers turn their AI ambitions into practical, high-value solutions. This customer-facing role combines pre-sales and engineering credibility: inspire a shared vision, shape opportunities, and demonstrate what Cloud, Data, and AI can deliver. From customer pre-sales workshops on AI transformation to executive presentations and solution demonstrations, you will help customers assess readiness, prioritize use cases, and shape initiatives and proposals. Your ability to connect business goals with feasible architecture and a compelling business case will turn early ideas into a practical roadmap for adoption. Working alongside Sales, Pre-Sales, Forward Deployed Engineer pods, and Centers of Excellence (COEs), you will translate that vision into product requirements and guide the engineering toward a working prototype or MVP. A strong engineering or architecture foundation and practical enterprise AI experience will help you make sound technical decisions and keep each engagement focused on measurable customer value. Key Responsibilities Lead customer pre-sales discovery and envisioning workshops for AI transformation initiatives; translate business context, user needs, and constraints into prioritized use cases and measurable success criteria. Own technical presentations, demonstrations, and value conversations with business and engineering stakeholders; explain tradeoffs, address objections, and influence solution decisions. Partner with Sales and Pre-Sales to shape opportunities and produce proposals, solution narratives, points of view, and business cases with clear value, cost, ROI , and adoption assumptions. Design or guide enterprise Cloud, Data, and AI solutions, emphasizing Azure and the Microsoft ecosystem ; evaluate feasibility, integration, scalability, reliability, cost, and delivery risks. Apply generative AI, copilots, and agents to concrete problems; engage specialists on grounding, retrieval, tool integration, orchestration, evaluation, security, and responsible AI as appropriate. Author vision & feature point-of-view docs, and solution documents, from executive briefs to developer-ready plans covering scope, user flows, workflows, user stories and projected business benefits. Own the product management responsibilities for innovation sprints with COEs, SMEs, and delivery teams, maintaining scope, priorities, accountability, and customer alignment. Stay technically engaged through design reviews, issue resolution, and prototype validation; demonstrate outcomes, capture feedback, and hand off technical decisions, limitations, and delivery recommendations. Requirements & Skills 12+ years of experience in solution architecture, technical pre-sales, technical consulting, product management, or digital transformation, preferably in enterprise or high-tech environments. Demonstrated customer-facing leadership through technical pre-sales, solution consulting, sales engineering, or advisory work, with examples connecting technology to customer value. Practical experience designing, demonstrating, delivering, or advising on enterprise AI or agent solutions, supported by specific use cases, clear personal contribution, and demonstrated solution ownership. A strong development, architecture, systems engineering, or implementation foundation , enabling credible engineering discussions and feasibility judgments. Earlier hands-on experience counts when technical fluency is maintained; implementation responsibilities are shared with engineering specialists. Understanding of APIs, integrations, data, identity, security, and cloud-native patterns such as containers, serverless, or event-driven systems. Ability to write actionable scope/feature documents and support cross-functional prototype execution within a defined scope and timeline, communicating clearly with technical and business audiences. Practical experience with Azure architectures, migrations, integrations, or deployments; relevant Microsoft platforms include Microsoft Foundry, Copilot Studio, Power Platform, Dynamics 365, Fabric, GitHub, and security services. Agentic AI depth in retrieval, grounding, tool use, orchestration, evaluation, governance, or production operation; enterprise data-platform experience supporting secure, governed AI. Evidence of measurable customer, commercial, adoption, or operational outcomes. Bachelor's degree in Computer Science, Engineering, or a related field; a master's degree is preferred. Relevant certifications are preferred and considered alongside practical solution experience. At HCL, we don't just accept the differences-we support it and celebrate it. We are committed to cultivating and preserving a culture of inclusion and connectedness. We can grow and learn better together with a diverse team of employees. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.
11/11/2026
Full time
Job Description About HCL Technologies: We are HCLTech, one of the fastest-growing large tech companies in the world and home to 221,000+ Ideapreneurs working in 60 countries across a network of global R&D, innovation labs, and delivery centers supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. We are looking for like-minded people to join us in the next phase of our transformation journey and welcome you to grow with us. Location: USA - Seattle. Role Overview We are looking for a dynamic, self-driven Lead Solutions Architect - AI & Cloud to help enterprise customers turn their AI ambitions into practical, high-value solutions. This customer-facing role combines pre-sales and engineering credibility: inspire a shared vision, shape opportunities, and demonstrate what Cloud, Data, and AI can deliver. From customer pre-sales workshops on AI transformation to executive presentations and solution demonstrations, you will help customers assess readiness, prioritize use cases, and shape initiatives and proposals. Your ability to connect business goals with feasible architecture and a compelling business case will turn early ideas into a practical roadmap for adoption. Working alongside Sales, Pre-Sales, Forward Deployed Engineer pods, and Centers of Excellence (COEs), you will translate that vision into product requirements and guide the engineering toward a working prototype or MVP. A strong engineering or architecture foundation and practical enterprise AI experience will help you make sound technical decisions and keep each engagement focused on measurable customer value. Key Responsibilities Lead customer pre-sales discovery and envisioning workshops for AI transformation initiatives; translate business context, user needs, and constraints into prioritized use cases and measurable success criteria. Own technical presentations, demonstrations, and value conversations with business and engineering stakeholders; explain tradeoffs, address objections, and influence solution decisions. Partner with Sales and Pre-Sales to shape opportunities and produce proposals, solution narratives, points of view, and business cases with clear value, cost, ROI , and adoption assumptions. Design or guide enterprise Cloud, Data, and AI solutions, emphasizing Azure and the Microsoft ecosystem ; evaluate feasibility, integration, scalability, reliability, cost, and delivery risks. Apply generative AI, copilots, and agents to concrete problems; engage specialists on grounding, retrieval, tool integration, orchestration, evaluation, security, and responsible AI as appropriate. Author vision & feature point-of-view docs, and solution documents, from executive briefs to developer-ready plans covering scope, user flows, workflows, user stories and projected business benefits. Own the product management responsibilities for innovation sprints with COEs, SMEs, and delivery teams, maintaining scope, priorities, accountability, and customer alignment. Stay technically engaged through design reviews, issue resolution, and prototype validation; demonstrate outcomes, capture feedback, and hand off technical decisions, limitations, and delivery recommendations. Requirements & Skills 12+ years of experience in solution architecture, technical pre-sales, technical consulting, product management, or digital transformation, preferably in enterprise or high-tech environments. Demonstrated customer-facing leadership through technical pre-sales, solution consulting, sales engineering, or advisory work, with examples connecting technology to customer value. Practical experience designing, demonstrating, delivering, or advising on enterprise AI or agent solutions, supported by specific use cases, clear personal contribution, and demonstrated solution ownership. A strong development, architecture, systems engineering, or implementation foundation , enabling credible engineering discussions and feasibility judgments. Earlier hands-on experience counts when technical fluency is maintained; implementation responsibilities are shared with engineering specialists. Understanding of APIs, integrations, data, identity, security, and cloud-native patterns such as containers, serverless, or event-driven systems. Ability to write actionable scope/feature documents and support cross-functional prototype execution within a defined scope and timeline, communicating clearly with technical and business audiences. Practical experience with Azure architectures, migrations, integrations, or deployments; relevant Microsoft platforms include Microsoft Foundry, Copilot Studio, Power Platform, Dynamics 365, Fabric, GitHub, and security services. Agentic AI depth in retrieval, grounding, tool use, orchestration, evaluation, governance, or production operation; enterprise data-platform experience supporting secure, governed AI. Evidence of measurable customer, commercial, adoption, or operational outcomes. Bachelor's degree in Computer Science, Engineering, or a related field; a master's degree is preferred. Relevant certifications are preferred and considered alongside practical solution experience. At HCL, we don't just accept the differences-we support it and celebrate it. We are committed to cultivating and preserving a culture of inclusion and connectedness. We can grow and learn better together with a diverse team of employees. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone's place.
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Software Quality Assurance Manager Description - T his role is responsible for overseeing and managing the software quality assurance process within the organization or a video collaboration project. This is a hands on role that involves setting quality standards, defining testing strategy, leading QA team, executing the test plan, helping with test automation and ensuring that software products meet the highest levels of quality and reliability. The role works closely with cross-functional teams, including developers, product managers, and business stakeholders, to drive continuous improvement in the software development and testing processes. Onsite in Ft Collins 5-days a week Responsibilities • Provides direct and ongoing leadership for a team of individual contributors designing and implementing quality assurance and test processes and coordinating projects for end-user video conferencing application, systems software, running on hardware, local, networked, and Internet-based platforms. • Defines QA processes, methodologies, and best practices to ensure consistent and effective testing across projects. • Develops and implements a comprehensive QA strategy that aligns with the organization's goals and objectives. • Evaluates and improves QA processes to enhance efficiency, effectiveness, and automation of testing activities. • Perform Functional and Solution Testing of Video/Collaboration Software • Additionally, codes and programs test scripts, automation, and integration activities based on specific test requirements. • Conducts functional, integration, regression, and performance testing to validate software functionality. • Automates testing processes using appropriate tools and frameworks to improve efficiency and repeatability. • Monitors and enforces adherence to established coding standards, design guidelines, and best practices. • Monitors software performance and conducts load and stress testing to identify bottlenecks and performance issues. • Prepares and maintains QA-related documentation, including test plans, test matrices, and testing reports. • Communicates QA progress, results, and challenges to leadership, project teams, and other relevant stakeholders. • Collaborates with external vendors and partners to ensure the quality of outsourced or third-party software components. • Proactively identifies opportunities for process improvement and cost reduction. • Provides people-care management for assigned team members, including hiring, setting and monitoring of annual performance plans, coaching, and career development. • Ensures that proper knowledge and career development tools are in place to support ongoing team member and process development. • Work from Office in Fort Collins, Colorado Education & Experience Recommended • Four-year or Graduate Degree in Computer Science, Software Engineering, Information Systems, Information Technology, or any other related discipline or commensurate work experience or demonstrated competence. • Typically has 7-10 years of job-related experience and 3+ years of management experience, preferably in software quality assurance, test harnesses and QA focused tools, or a related field. Preferred Certifications • Certified Software Quality Engineer • Certified Associate in Software Quality (CASQ) • Certified Software Test Engineer (CSTE) Knowledge & Skills • Agile Methodology • Application Programming Interface (API) • Automation • CI/CD • Computer Science • Copilot AI or equivalent • Debugging • Jenkins • JIRA • Python (Programming Language) • Scripting • FAST/Scrum (Software Development) • Security • SIP Protocol • Software Development • Software Engineering • Software Quality (SQA/SQC) • Software Testing • Test Automation • Test Planning • Test Rail test case management • Video Software The pay range for this role is $116,150 to $182,400 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave ( US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job Posting Expiration Date: 11/10/26 Job - Software Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
11/11/2026
Full time
This job is with HP, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Software Quality Assurance Manager Description - T his role is responsible for overseeing and managing the software quality assurance process within the organization or a video collaboration project. This is a hands on role that involves setting quality standards, defining testing strategy, leading QA team, executing the test plan, helping with test automation and ensuring that software products meet the highest levels of quality and reliability. The role works closely with cross-functional teams, including developers, product managers, and business stakeholders, to drive continuous improvement in the software development and testing processes. Onsite in Ft Collins 5-days a week Responsibilities • Provides direct and ongoing leadership for a team of individual contributors designing and implementing quality assurance and test processes and coordinating projects for end-user video conferencing application, systems software, running on hardware, local, networked, and Internet-based platforms. • Defines QA processes, methodologies, and best practices to ensure consistent and effective testing across projects. • Develops and implements a comprehensive QA strategy that aligns with the organization's goals and objectives. • Evaluates and improves QA processes to enhance efficiency, effectiveness, and automation of testing activities. • Perform Functional and Solution Testing of Video/Collaboration Software • Additionally, codes and programs test scripts, automation, and integration activities based on specific test requirements. • Conducts functional, integration, regression, and performance testing to validate software functionality. • Automates testing processes using appropriate tools and frameworks to improve efficiency and repeatability. • Monitors and enforces adherence to established coding standards, design guidelines, and best practices. • Monitors software performance and conducts load and stress testing to identify bottlenecks and performance issues. • Prepares and maintains QA-related documentation, including test plans, test matrices, and testing reports. • Communicates QA progress, results, and challenges to leadership, project teams, and other relevant stakeholders. • Collaborates with external vendors and partners to ensure the quality of outsourced or third-party software components. • Proactively identifies opportunities for process improvement and cost reduction. • Provides people-care management for assigned team members, including hiring, setting and monitoring of annual performance plans, coaching, and career development. • Ensures that proper knowledge and career development tools are in place to support ongoing team member and process development. • Work from Office in Fort Collins, Colorado Education & Experience Recommended • Four-year or Graduate Degree in Computer Science, Software Engineering, Information Systems, Information Technology, or any other related discipline or commensurate work experience or demonstrated competence. • Typically has 7-10 years of job-related experience and 3+ years of management experience, preferably in software quality assurance, test harnesses and QA focused tools, or a related field. Preferred Certifications • Certified Software Quality Engineer • Certified Associate in Software Quality (CASQ) • Certified Software Test Engineer (CSTE) Knowledge & Skills • Agile Methodology • Application Programming Interface (API) • Automation • CI/CD • Computer Science • Copilot AI or equivalent • Debugging • Jenkins • JIRA • Python (Programming Language) • Scripting • FAST/Scrum (Software Development) • Security • SIP Protocol • Software Development • Software Engineering • Software Quality (SQA/SQC) • Software Testing • Test Automation • Test Planning • Test Rail test case management • Video Software The pay range for this role is $116,150 to $182,400 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 11 paid holidays Additional flexible paid vacation and sick leave ( US benefits overview ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job Posting Expiration Date: 11/10/26 Job - Software Schedule - Full time Shift - No shift premium (United States of America) Travel - Relocation - Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: " Know Your Rights: Workplace Discrimination is Illegal "
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! Why you'll love this job As part of the Identity Services team, you'll help deliver secure digital products that support a reliable and profitable airline. You will design, implement, and care for cybersecurity solutions that protect users, systems, operations, and data, by ensuring strong identity controls such as role based access, authentication, authorization, and governance. This role requires attention to detail, strong problem solving, and high ethical responsibility. The fast paced global airline environment offers opportunities for professional development, continuous growth, and meaningful impact. As a Manager for Identity Services, you will lead a team responsible for Identity Services technology assets. This includes managing daily activities of the engineering team, security tooling implementation and upgrades, ongoing support of services, quality and testing, and meeting the engineering standards of American Airlines. You will be expected to balance technical oversight, and business alignment to keep the organization's assets safe while maintaining operational stability. You will be responsible for the collaboration with system administrators, developers, HR, and security teams to seamlessly integrate and support IDM/IGA capabilities across the organization. As a leader, you will be responsible for ensuring the systems are resilient, running effectively, and smoothly for our customers while empowering and motivating your team. What you'll do This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Your community of practice or your Managers/Leaders will iterate on the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Identity and Access Management (IAM) Implementation: Oversee the deployment and configuration of IAM solutions to manage user identities, roles, and system access across the organization's systems and applications. Identity Platform and Design Implementation: Lead the design and deployment of identity management solutions, ensuring they meet security, scalability, and performance requirements, while integrating with existing infrastructure and applications. Resource and Project Management: Effectively coordinate resources and manage project progress, addressing issues and risks to ensure successful delivery. Monitoring and Auditing: Direct the continuous monitoring of IAM systems for suspicious activities, perform regular audits to ensure compliance with security policies, and generate comprehensive reports on access controls and user activities. Leadership and Development: Provide visionary leadership and mentorship to a team of cybersecurity professionals specializing in identity & access products, fostering a culture of excellence and continuous development through targeted training opportunities. Audit and Compliance: Lead and ensure the execution of regular audits of access controls and directory services to ensure compliance with internal policies and external regulations, while addressing any identified issues or gaps. Product and Portfolio Management: Direct the planning, execution, and delivery of critical projects related to identity & access products, ensuring they meet strategic objectives, are completed on time, and within budget. Ensuring Regulatory Compliance: Monitoring and ensuring adherence to cybersecurity regulations and standards, implementing necessary compliance measures. Communication: Clearly convey project risks and strategies to senior management and stakeholders, ensuring transparency and informed decision-making. Operational Management and Monitoring: Develop and implement monitoring strategies to ensure the continuous availability, performance, and reliability of identity services, while managing day to day operations of the identity platform. Access Governance and Certification: Oversee adherence to regulatory scheduled reviews and certifications of user access rights to ensure compliance and prevent "privilege creep". Incident Response and Troubleshooting: Develop and oversee the response to identity-related security incidents, troubleshoot IAM platform issues, and provide guidance and support to users experiencing access problems. Collaboration: Work closely with senior leadership, project managers, and stakeholders to align cybersecurity initiatives with corporate objectives and ensure successful project delivery. Support and Troubleshooting: Develop and oversee the responses for issues related to certification campaigns and provide guidance and support to users during the campaign process. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training. 6+ years prior experience in cybersecurity management or a related field 3+ years in a people leadership role Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field; advanced degree preferred. 5+ years of experience in project management, with at least 3 years in a cybersecurity project management role. Proven track record of managing and delivering successful cybersecurity projects. Experience with project management methodologies and tools (e.g., Agile, Waterfall, MS Project). Experience with regulatory compliance and industry standards (e.g., GDPR, PCI-DSS, ISO 27001). Skills, Licenses & Certifications Relevant certifications including but not limited to CISSP, CISM, CISA, CompTIA Security+, Certified Identity and Access Manager (CIAM), and Microsoft Certified: Identity and Access Administrator Associate In-depth knowledge of IAM principles, technologies, and best practices. Knowledge of IAM principles and practices for managing user identities, roles, and access privileges Knowledge of regulatory compliance requirements related to access management (e.g., GDPR, HIPAA, SOX) Strong problem-solving and analytical skills to identify and address access management issues Strong verbal and written communication skills to effectively interact with technical and non-technical stakeholders Capability to manage IAM projects and initiatives, with experience working with various stakeholders, including technology teams, business teams, and end users. Ability to develop, update, and enforce comprehensive IAM strategies and policies. Proficiency in ensuring compliance with IAM standards and conducting risk assessments. Strong problem-solving and analytical skills to identify and address IAM-related security threats. Strong agile management skills to oversee the implementation and maintenance of IAM solutions Engage with customers to understand pain points with governance, compliance, and access management to identify opportunities where Saviynt can help What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family, and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more. Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
11/11/2026
Full time
Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise, and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard! Why you'll love this job As part of the Identity Services team, you'll help deliver secure digital products that support a reliable and profitable airline. You will design, implement, and care for cybersecurity solutions that protect users, systems, operations, and data, by ensuring strong identity controls such as role based access, authentication, authorization, and governance. This role requires attention to detail, strong problem solving, and high ethical responsibility. The fast paced global airline environment offers opportunities for professional development, continuous growth, and meaningful impact. As a Manager for Identity Services, you will lead a team responsible for Identity Services technology assets. This includes managing daily activities of the engineering team, security tooling implementation and upgrades, ongoing support of services, quality and testing, and meeting the engineering standards of American Airlines. You will be expected to balance technical oversight, and business alignment to keep the organization's assets safe while maintaining operational stability. You will be responsible for the collaboration with system administrators, developers, HR, and security teams to seamlessly integrate and support IDM/IGA capabilities across the organization. As a leader, you will be responsible for ensuring the systems are resilient, running effectively, and smoothly for our customers while empowering and motivating your team. What you'll do This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Your community of practice or your Managers/Leaders will iterate on the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations. Identity and Access Management (IAM) Implementation: Oversee the deployment and configuration of IAM solutions to manage user identities, roles, and system access across the organization's systems and applications. Identity Platform and Design Implementation: Lead the design and deployment of identity management solutions, ensuring they meet security, scalability, and performance requirements, while integrating with existing infrastructure and applications. Resource and Project Management: Effectively coordinate resources and manage project progress, addressing issues and risks to ensure successful delivery. Monitoring and Auditing: Direct the continuous monitoring of IAM systems for suspicious activities, perform regular audits to ensure compliance with security policies, and generate comprehensive reports on access controls and user activities. Leadership and Development: Provide visionary leadership and mentorship to a team of cybersecurity professionals specializing in identity & access products, fostering a culture of excellence and continuous development through targeted training opportunities. Audit and Compliance: Lead and ensure the execution of regular audits of access controls and directory services to ensure compliance with internal policies and external regulations, while addressing any identified issues or gaps. Product and Portfolio Management: Direct the planning, execution, and delivery of critical projects related to identity & access products, ensuring they meet strategic objectives, are completed on time, and within budget. Ensuring Regulatory Compliance: Monitoring and ensuring adherence to cybersecurity regulations and standards, implementing necessary compliance measures. Communication: Clearly convey project risks and strategies to senior management and stakeholders, ensuring transparency and informed decision-making. Operational Management and Monitoring: Develop and implement monitoring strategies to ensure the continuous availability, performance, and reliability of identity services, while managing day to day operations of the identity platform. Access Governance and Certification: Oversee adherence to regulatory scheduled reviews and certifications of user access rights to ensure compliance and prevent "privilege creep". Incident Response and Troubleshooting: Develop and oversee the response to identity-related security incidents, troubleshoot IAM platform issues, and provide guidance and support to users experiencing access problems. Collaboration: Work closely with senior leadership, project managers, and stakeholders to align cybersecurity initiatives with corporate objectives and ensure successful project delivery. Support and Troubleshooting: Develop and oversee the responses for issues related to certification campaigns and provide guidance and support to users during the campaign process. All you'll need for success Minimum Qualifications- Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering, or a related technical discipline, or equivalent experience/training. 6+ years prior experience in cybersecurity management or a related field 3+ years in a people leadership role Preferred Qualifications- Education & Prior Job Experience Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field; advanced degree preferred. 5+ years of experience in project management, with at least 3 years in a cybersecurity project management role. Proven track record of managing and delivering successful cybersecurity projects. Experience with project management methodologies and tools (e.g., Agile, Waterfall, MS Project). Experience with regulatory compliance and industry standards (e.g., GDPR, PCI-DSS, ISO 27001). Skills, Licenses & Certifications Relevant certifications including but not limited to CISSP, CISM, CISA, CompTIA Security+, Certified Identity and Access Manager (CIAM), and Microsoft Certified: Identity and Access Administrator Associate In-depth knowledge of IAM principles, technologies, and best practices. Knowledge of IAM principles and practices for managing user identities, roles, and access privileges Knowledge of regulatory compliance requirements related to access management (e.g., GDPR, HIPAA, SOX) Strong problem-solving and analytical skills to identify and address access management issues Strong verbal and written communication skills to effectively interact with technical and non-technical stakeholders Capability to manage IAM projects and initiatives, with experience working with various stakeholders, including technology teams, business teams, and end users. Ability to develop, update, and enforce comprehensive IAM strategies and policies. Proficiency in ensuring compliance with IAM standards and conducting risk assessments. Strong problem-solving and analytical skills to identify and address IAM-related security threats. Strong agile management skills to oversee the implementation and maintenance of IAM solutions Engage with customers to understand pain points with governance, compliance, and access management to identify opportunities where Saviynt can help What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family, and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more. Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities, and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Manager, Production Support - Business Technology McLean, Virginia, USA Work Model: On-site at Appian Headquarters Lead global follow-the-sun support operations and drive AI-powered operational excellence to ensure 24/7/365 seamless performance of Appian's enterprise software platform and mission-critical business applications. ABOUT THE TEAM Our Production Support team within Business Technology at Appian is dedicated to ensuring our enterprise software platform and internal business applications operate seamlessly 24/7/365. We operate in a highly collaborative, fast-paced global environment focused on deep-tier technical troubleshooting, rapid incident resolution, and continuous monitoring. By joining this specialized group, you will direct a multi-region team managing applications built on Appian's AI-Powered Process Automation platform, relational databases, and enterprise SaaS integrations. THE OPPORTUNITY We are seeking a Production Support Manager with strong technical acumen, people management expertise, and experience utilizing AI tools to lead our global follow-the-sun support operations across the US, India, and Australia. In this role, you will define support standards, manage operational handoffs, and optimize SLAs/OLAs while acting as the primary escalation point for critical system outages. Instead of relying on traditional support routines, you will drive modern AIOps strategies, embed predictive monitoring, automate incident workflows, and foster a proactive culture of platform stability and resilience. WHAT YOU'LL DO Lead and scale global follow-the-sun support operations across three continents, ensuring seamless 24/7 coverage with optimized handoff protocols and team performance metrics that drive continuous improvement. Architect and implement AI-driven monitoring and automation strategies using AIOps platforms to enable predictive incident detection, automated remediation, and reduced escalation rates. Execute deep-tier technical troubleshooting for complex platform issues involving Appian architecture, SQL database management, enterprise integrations with Salesforce and NetSuite, and REST API connectivity. Partner with Engineering, Product, and Business Technology stakeholders to drive root cause analysis, implement problem management frameworks aligned with ITIL best practices, and deliver proactive system improvements. Establish operational excellence standards including incident response playbooks, knowledge management systems, and training programs that elevate team capabilities and reduce resolution times. Drive continuous optimization of enterprise application support processes through data-driven insights, automation tooling, and modern ITSM frameworks that scale with organizational growth. Plan and execute regular system upgrades, feature enhancements, security patches, and infrastructure maintenance across connected application environments with minimal business disruption. REQUIRED QUALIFICATIONS Education: Hold a Bachelor's degree or higher in Computer Science, Information Systems, or a related STEM field. Experience: 5 plus years of experience in enterprise production support, application operations, or SaaS platform reliability engineering with progressive leadership responsibility. Platform Architecture: Deep expertise in Appian Platform Architecture including application design, performance optimization, and enterprise deployment models. Database Management: Advanced proficiency in SQL/PostgreSQL database administration, query optimization, and troubleshooting. Enterprise Integrations: Proven experience managing complex integrations using REST APIs, OAuth/SAML authentication protocols, and enterprise systems such as Salesforce and NetSuite. ITSM Standards: Demonstrated application of ITSM frameworks for incident management, problem management, and change control in enterprise environments. AI Fluency: Proven fluency in AI and LLMs, encompassing both the strategic development of AI-powered platform capabilities and the hands-on application of AI tools to accelerate daily workflows. Monitoring and Automation: Hands-on experience implementing AI-driven monitoring solutions, automated alerting systems, and operational automation tools. PREFERRED QUALIFICATIONS Appian Certification: Hold Appian Lead Developer or Senior Developer Certification demonstrating advanced platform expertise. AIOps Platforms: Experience implementing or managing AIOps platforms for predictive analytics, anomaly detection, and intelligent incident response. SaaS Operations: Background in enterprise SaaS support operations with 24/7 global coverage models and follow-the-sun team structures. Leadership: Proven track record managing distributed technical teams across multiple time zones with strong coaching and talent development capabilities. Ecosystem Experience: We value experience with enterprise platforms such as Salesforce as these skills translate well into our Enterprise-Grade Orchestration environment. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $100,000-$200,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for the most important business processes at the world's largest organizations. Our platform is known for its unique power, reliability, and scale. We've been automating processes for more than 25 years and have proven expertise in enterprise operations. For more information, visit Follow Appian: LinkedIn, YouTube, Instagram, Facebook, and X. Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice
11/11/2026
Full time
Job Description Job Description Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you'll be part of a passionate team dedicated to accomplishing hard things, together. Manager, Production Support - Business Technology McLean, Virginia, USA Work Model: On-site at Appian Headquarters Lead global follow-the-sun support operations and drive AI-powered operational excellence to ensure 24/7/365 seamless performance of Appian's enterprise software platform and mission-critical business applications. ABOUT THE TEAM Our Production Support team within Business Technology at Appian is dedicated to ensuring our enterprise software platform and internal business applications operate seamlessly 24/7/365. We operate in a highly collaborative, fast-paced global environment focused on deep-tier technical troubleshooting, rapid incident resolution, and continuous monitoring. By joining this specialized group, you will direct a multi-region team managing applications built on Appian's AI-Powered Process Automation platform, relational databases, and enterprise SaaS integrations. THE OPPORTUNITY We are seeking a Production Support Manager with strong technical acumen, people management expertise, and experience utilizing AI tools to lead our global follow-the-sun support operations across the US, India, and Australia. In this role, you will define support standards, manage operational handoffs, and optimize SLAs/OLAs while acting as the primary escalation point for critical system outages. Instead of relying on traditional support routines, you will drive modern AIOps strategies, embed predictive monitoring, automate incident workflows, and foster a proactive culture of platform stability and resilience. WHAT YOU'LL DO Lead and scale global follow-the-sun support operations across three continents, ensuring seamless 24/7 coverage with optimized handoff protocols and team performance metrics that drive continuous improvement. Architect and implement AI-driven monitoring and automation strategies using AIOps platforms to enable predictive incident detection, automated remediation, and reduced escalation rates. Execute deep-tier technical troubleshooting for complex platform issues involving Appian architecture, SQL database management, enterprise integrations with Salesforce and NetSuite, and REST API connectivity. Partner with Engineering, Product, and Business Technology stakeholders to drive root cause analysis, implement problem management frameworks aligned with ITIL best practices, and deliver proactive system improvements. Establish operational excellence standards including incident response playbooks, knowledge management systems, and training programs that elevate team capabilities and reduce resolution times. Drive continuous optimization of enterprise application support processes through data-driven insights, automation tooling, and modern ITSM frameworks that scale with organizational growth. Plan and execute regular system upgrades, feature enhancements, security patches, and infrastructure maintenance across connected application environments with minimal business disruption. REQUIRED QUALIFICATIONS Education: Hold a Bachelor's degree or higher in Computer Science, Information Systems, or a related STEM field. Experience: 5 plus years of experience in enterprise production support, application operations, or SaaS platform reliability engineering with progressive leadership responsibility. Platform Architecture: Deep expertise in Appian Platform Architecture including application design, performance optimization, and enterprise deployment models. Database Management: Advanced proficiency in SQL/PostgreSQL database administration, query optimization, and troubleshooting. Enterprise Integrations: Proven experience managing complex integrations using REST APIs, OAuth/SAML authentication protocols, and enterprise systems such as Salesforce and NetSuite. ITSM Standards: Demonstrated application of ITSM frameworks for incident management, problem management, and change control in enterprise environments. AI Fluency: Proven fluency in AI and LLMs, encompassing both the strategic development of AI-powered platform capabilities and the hands-on application of AI tools to accelerate daily workflows. Monitoring and Automation: Hands-on experience implementing AI-driven monitoring solutions, automated alerting systems, and operational automation tools. PREFERRED QUALIFICATIONS Appian Certification: Hold Appian Lead Developer or Senior Developer Certification demonstrating advanced platform expertise. AIOps Platforms: Experience implementing or managing AIOps platforms for predictive analytics, anomaly detection, and intelligent incident response. SaaS Operations: Background in enterprise SaaS support operations with 24/7 global coverage models and follow-the-sun team structures. Leadership: Proven track record managing distributed technical teams across multiple time zones with strong coaching and talent development capabilities. Ecosystem Experience: We value experience with enterprise platforms such as Salesforce as these skills translate well into our Enterprise-Grade Orchestration environment. The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate's relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $100,000-$200,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We'll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country-please ask your Talent Acquisition contact for details specific to the location you are applying to. About Appian Appian provides AI automation for the most important business processes at the world's largest organizations. Our platform is known for its unique power, reliability, and scale. We've been automating processes for more than 25 years and have proven expertise in enterprise operations. For more information, visit Follow Appian: LinkedIn, YouTube, Instagram, Facebook, and X. Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at . Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice
Job Description Job Description Please Note: To conform with the United States Government Space Technology Export Regulations, the applicant must be a U.S. citizen, lawful permanent resident of the U.S., conditional resident, asylee or refugee (protected individuals as defined by 8 U.S.C. 1324b(a)(3 , or eligible to obtain the required authorizations from the U.S. Department of State. At CesiumAstro, we are developers and pioneers of out-of-the-box communication systems for satellites, UAVs, launch vehicles, and other space and airborne platforms. We take pride in our dynamic and cross-functional work environment, which allows us to learn, develop, and engage across our organization. If you are looking for hands-on, interactive, and autonomous work, CesiumAstro is the place for you. We are actively seeking passionate, collaborative, energetic, and forward-thinking individuals to join our team. We are looking to add a highly skilled Communication Systems Architect to our team. In this position you will be a senior technical leader responsible for defining complete, differentiated communication system solutions for customer missions and new business pursuits. The Architect serves as the primary technical owner of the solution, translating mission and customer needs into an end-to-end architecture spanning antennas, RF electronics, digital processing, communications algorithms, firmware, software, and system interfaces. Successful candidates will bring deep expertise in one or more communications disciplines-such as communication theory and signal processing, RF systems, antenna and phased-array systems, digital communications and processing, or communications software-combined with the technical breadth and systems perspective necessary to lead the complete solution. Working closely with Product, Business Development, Program Management, and Engineering, the Architect leads technical solution development from early customer engagement through capture, proposal, contract definition, and transition to execution. The role requires the ability to move beyond a specific technical specialty, make system-level trades, and establish an architecture that balances mission performance, product strategy, technical risk, cost, schedule, and execution. JOB DUTIES AND RESPONSIBILITIES Own end-to-end technical solutions. Serve as the primary technical architect for customer pursuits, owning the complete communication system solution from mission needs through architecture, requirements, proposal, and transition to execution. Define communication system architectures. Develop architectures spanning antennas and apertures, RF front ends, frequency conversion, data conversion, digital processing, beamforming, modems and waveforms, firmware, software, networking, and external system interfaces as applicable to the mission. Lead from technical depth with system breadth. Apply deep expertise in a core technical discipline while integrating and making informed decisions across the other engineering domains required to deliver the complete system. Translate mission needs into solutions. Work directly with customers and Business Development to understand mission objectives, CONOPS, performance needs, and constraints and translate them into differentiated technical solutions. Lead architectural trades. Drive system-level decisions and trade studies across performance, SWaP, cost, schedule, technical maturity, risk, scalability, product reuse, and Make/Buy alternatives. Shape product strategy. Identify opportunities to leverage existing products and technologies, influence future product capabilities, and determine where new development is required to meet emerging customer and market needs. Lead technical capture and proposals. Develop the technical solution for pursuits and provide the architecture, requirements, technical approach, trades, risks, development strategy, and technical content required for competitive proposals and customer presentations. Establish the technical baseline. Define system-level requirements, interfaces, performance allocations, verification approaches, and preliminary designs necessary to establish a credible and executable technical baseline. Support program formation and contract definition. Partner with Product Development & Assurance and Program Management to develop Statements of Work, requirements, technical deliverables, assumptions, development plans, and Make/Buy strategies that accurately reflect the proposed solution. Transition solutions into execution. Serve as the technical bridge from pursuit to execution, ensuring engineering teams understand the architecture, requirements, key trades, risks, customer commitments, and technical rationale behind the solution. Provide technical leadership. Guide multidisciplinary engineering teams across RF, antenna, digital, FPGA, software, mechanical, systems, integration, and test disciplines without needing to be the subject matter expert in every domain. Represent the technical solution with customers. Communicate complex architectures, technical decisions, performance trades, and risks clearly to customer technical leaders, internal executives, and engineering teams. JOB REQUIREMENTS AND MINIMUM QUALIFICATIONS Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, Physics, or a related technical discipline. 15+ years of experience developing complex communication systems, products, or payloads, with demonstrated progression into system architecture or technical leadership roles. Demonstrated deep technical expertise in at least one communications domain, such as: Communication theory, signal processing, waveforms, or modem design RF and microwave systems and electronics Antennas, phased arrays, and beamforming High-speed digital, FPGA, DSP, or digital communications architectures Embedded, networking, or communications software Demonstrated experience architecting or technically leading multidisciplinary systems beyond the candidate's primary area of expertise. Experience translating customer or mission objectives into system architectures, technical requirements, and executable engineering solutions. Demonstrated experience leading customer-facing technical discussions, design reviews, proposals, or new-business pursuits. PREFERRED EXPERIENCE Experience with space, airborne, defense, or other high-reliability communication systems is preferred, particularly involving satellite communications, phased arrays, software-defined radios, digital beamforming, advanced waveforms, or integrated communication payloads. Experience taking architectures beyond concept development into detailed design, integration, verification, qualification, and deployment is highly valued. The strongest candidates will combine recognized depth in a technical specialty with demonstrated ability to operate above that specialty as an end-to-end system architect and technical leader. CesiumAstro considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Full-time employment offers include company stock options and a generous benefits package including health, dental, vision, HSA, FSA, life, disability and retirement plans. CesiumAstro is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please note: CesiumAstro does not accept unsolicited resumes from contract agencies or search firms. Any unsolicited resumes submitted to our website or to CesiumAstro team members will be considered property of CesiumAstro, and we will not be obligated to pay any referral fees. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
11/11/2026
Full time
Job Description Job Description Please Note: To conform with the United States Government Space Technology Export Regulations, the applicant must be a U.S. citizen, lawful permanent resident of the U.S., conditional resident, asylee or refugee (protected individuals as defined by 8 U.S.C. 1324b(a)(3 , or eligible to obtain the required authorizations from the U.S. Department of State. At CesiumAstro, we are developers and pioneers of out-of-the-box communication systems for satellites, UAVs, launch vehicles, and other space and airborne platforms. We take pride in our dynamic and cross-functional work environment, which allows us to learn, develop, and engage across our organization. If you are looking for hands-on, interactive, and autonomous work, CesiumAstro is the place for you. We are actively seeking passionate, collaborative, energetic, and forward-thinking individuals to join our team. We are looking to add a highly skilled Communication Systems Architect to our team. In this position you will be a senior technical leader responsible for defining complete, differentiated communication system solutions for customer missions and new business pursuits. The Architect serves as the primary technical owner of the solution, translating mission and customer needs into an end-to-end architecture spanning antennas, RF electronics, digital processing, communications algorithms, firmware, software, and system interfaces. Successful candidates will bring deep expertise in one or more communications disciplines-such as communication theory and signal processing, RF systems, antenna and phased-array systems, digital communications and processing, or communications software-combined with the technical breadth and systems perspective necessary to lead the complete solution. Working closely with Product, Business Development, Program Management, and Engineering, the Architect leads technical solution development from early customer engagement through capture, proposal, contract definition, and transition to execution. The role requires the ability to move beyond a specific technical specialty, make system-level trades, and establish an architecture that balances mission performance, product strategy, technical risk, cost, schedule, and execution. JOB DUTIES AND RESPONSIBILITIES Own end-to-end technical solutions. Serve as the primary technical architect for customer pursuits, owning the complete communication system solution from mission needs through architecture, requirements, proposal, and transition to execution. Define communication system architectures. Develop architectures spanning antennas and apertures, RF front ends, frequency conversion, data conversion, digital processing, beamforming, modems and waveforms, firmware, software, networking, and external system interfaces as applicable to the mission. Lead from technical depth with system breadth. Apply deep expertise in a core technical discipline while integrating and making informed decisions across the other engineering domains required to deliver the complete system. Translate mission needs into solutions. Work directly with customers and Business Development to understand mission objectives, CONOPS, performance needs, and constraints and translate them into differentiated technical solutions. Lead architectural trades. Drive system-level decisions and trade studies across performance, SWaP, cost, schedule, technical maturity, risk, scalability, product reuse, and Make/Buy alternatives. Shape product strategy. Identify opportunities to leverage existing products and technologies, influence future product capabilities, and determine where new development is required to meet emerging customer and market needs. Lead technical capture and proposals. Develop the technical solution for pursuits and provide the architecture, requirements, technical approach, trades, risks, development strategy, and technical content required for competitive proposals and customer presentations. Establish the technical baseline. Define system-level requirements, interfaces, performance allocations, verification approaches, and preliminary designs necessary to establish a credible and executable technical baseline. Support program formation and contract definition. Partner with Product Development & Assurance and Program Management to develop Statements of Work, requirements, technical deliverables, assumptions, development plans, and Make/Buy strategies that accurately reflect the proposed solution. Transition solutions into execution. Serve as the technical bridge from pursuit to execution, ensuring engineering teams understand the architecture, requirements, key trades, risks, customer commitments, and technical rationale behind the solution. Provide technical leadership. Guide multidisciplinary engineering teams across RF, antenna, digital, FPGA, software, mechanical, systems, integration, and test disciplines without needing to be the subject matter expert in every domain. Represent the technical solution with customers. Communicate complex architectures, technical decisions, performance trades, and risks clearly to customer technical leaders, internal executives, and engineering teams. JOB REQUIREMENTS AND MINIMUM QUALIFICATIONS Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, Physics, or a related technical discipline. 15+ years of experience developing complex communication systems, products, or payloads, with demonstrated progression into system architecture or technical leadership roles. Demonstrated deep technical expertise in at least one communications domain, such as: Communication theory, signal processing, waveforms, or modem design RF and microwave systems and electronics Antennas, phased arrays, and beamforming High-speed digital, FPGA, DSP, or digital communications architectures Embedded, networking, or communications software Demonstrated experience architecting or technically leading multidisciplinary systems beyond the candidate's primary area of expertise. Experience translating customer or mission objectives into system architectures, technical requirements, and executable engineering solutions. Demonstrated experience leading customer-facing technical discussions, design reviews, proposals, or new-business pursuits. PREFERRED EXPERIENCE Experience with space, airborne, defense, or other high-reliability communication systems is preferred, particularly involving satellite communications, phased arrays, software-defined radios, digital beamforming, advanced waveforms, or integrated communication payloads. Experience taking architectures beyond concept development into detailed design, integration, verification, qualification, and deployment is highly valued. The strongest candidates will combine recognized depth in a technical specialty with demonstrated ability to operate above that specialty as an end-to-end system architect and technical leader. CesiumAstro considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Full-time employment offers include company stock options and a generous benefits package including health, dental, vision, HSA, FSA, life, disability and retirement plans. CesiumAstro is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please note: CesiumAstro does not accept unsolicited resumes from contract agencies or search firms. Any unsolicited resumes submitted to our website or to CesiumAstro team members will be considered property of CesiumAstro, and we will not be obligated to pay any referral fees. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description Job Title: Cloud & Systems Architect Location: Remote (Occasional travel to Silver Spring, MD) Work Schedule: On-site Security Requirements: Must successfully complete required NOAA background investigation/public trust and maintain eligibility for facility and system access. Work Authorization: Must be a US Citizen AttainX is seeking an experienced Cloud & Systems Architect to support NOAA's National Weather Service. This position supports enterprise architecture and modernization through systems planning, data flow modeling, security planning, performance and capacity management, risk assessment, testing, and integration. The individual will collaborate with Government stakeholders, developers, and programmers to improve mission-critical on-premises and cloud systems. Qualifications and Education Requirements: BS/BA engineering degree (or equivalent) in a related area as well as 10+ years of overall experience in the field or in a related area. Eight (8) years of direct experience in software engineering, systems optimization, or specialized technical programming; additional relevant experience is welcome. Must have hands-on experience with Structurizr or another architecture-as-code tool, such as the C4 model , PlantUML or Mermaid Familiarity with Jira, GitHub, and/or Confluence is required Experience developing and maintaining enterprise architecture models, including current-state (As-Is) and future-state (To-Be) architectures, using ArchiMate and Microsoft Visio in alignment with The Open Group Architecture Framework (TOGAF). Experience developing and maintaining comprehensive enterprise architecture models using the C4 model, including system context, container, component, and dynamic views, leveraging tools such as Structurizr, Mermaid, PlantUML, Draw.io, and other architecture modeling solutions. Experience Implementing architecture-as-code practices that integrate with development workflows, version control, and release processes to ensure system architecture diagrams and documentation remain accurate, current, and aligned with evolving applications and infrastructure. Leveraging Infrastructure-as-Code (IaC), cloud infrastructure discovery, and automation tools to analyze existing AWS/Azure environments and generate accurate architectural diagrams depicting system components, dependencies, integrations, and data flows. Must Have Hands-on development of enterprise-wide As-Is architecture baselines and To-Be architectural roadmaps, integrating existing infrastructure documentation with emerging development activities and planned modernization initiatives over a 6-12 month planning horizon. Ability to establish repeatable processes, standards, documentation practices, and knowledge-transfer procedures to support long-term ownership, maintenance, and continuous improvement of enterprise architecture artifacts across development, engineering, and Government stakeholder teams. Current AWS Certified Solutions Architect - Professional certification, or an equivalent professional-level cloud solutions architect credential. The required certification must remain valid during employment in the role. Working knowledge of federal information security frameworks and secure systems engineering practices, including NIST SP 800-53 and FIPS 200. Ability to collaborate with developers, programmers, engineers, and project stakeholders and explain technical findings to technical and nontechnical audiences. Excellent analytical, problem-solving, written communication, and organizational skills; ability to deliver accurate documentation and meet project milestones. Ability to meet NOAA background investigation, badging, system access, nondisclosure, and information protection requirements. Job Duties: The Cloud & Solutions Architect supports NWS systems engineering and portfolio modernization activities. Responsibilities include: Define and execute systems engineering processes for assigned NWS portfolios, coordinating requirements and technical activities with developers, programmers, and Government stakeholders. Document and maintain current system architectures, configurations, dependencies, service workflows, data flows, and network connectivity; incorporate approved changes within required project timelines. Develop target architecture views and evaluate emerging technologies, cloud approaches, integration options, compatibility, and performance trade-offs. Perform systems planning, performance analysis, capacity planning, lifecycle benchmarking, and optimization to support reliable, scalable mission operations. Evaluate project architectures and data and communication standards; identify integration gaps, bottlenecks, and architectural inconsistencies. Identify and document technical, security, and implementation risks; support the Technical Risk Registry, mitigation recommendations, and recurring status reporting. Develop engineering process documentation, design guidelines, system models, data flow diagrams, technical white papers, and architecture assessments using required NWS templates. Prepare and execute systems and software test plans, integration assessments, validation activities, and deployment readiness reviews; document results and support independent verification and validation. Integrate security requirements into the systems lifecycle and support vulnerability assessments, remediation recommendations, and secure system authorization activities under applicable DOC and NOAA/NWS policies. Coordinate technical findings, integration needs, schedules, and corrective actions with the engineering team; provide accurate deliverables and progress updates. Support accessibility requirements for applicable information and communication technology and protect proprietary information, Controlled Unclassified Information, and Personally Identifiable Information. Support knowledge transfer and continuity by maintaining current technical documentation and communicating system dependencies and pending tasks. Non-Essential Functions: Other related duties as assigned. About Us AttainX, Inc. delivers technology solutions, software products, and professional services to Federal Government customers. Our people are central to achieving our customers' missions. We support quality, collaboration, and employee growth through teamwork and professional development. Benefits We are proud to offer competitive compensation and benefits packages, including paid vacation, medical, dental, and vision insurance, a matching 401(k) plan, tuition/training reimbursement, and long- and short-term disability coverage, subject to plan terms and eligibility. EEO Commitment: AttainX is an equal employment opportunity employer committed to a workplace free from discrimination. We provide equal opportunity to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other status protected by applicable law. Accommodations: Applicants and employees who need a reasonable accommodation for the application process or to perform essential job functions may contact Human Resources at AttainX HR. Physical Demands: This position primarily involves computer-based work, reviewing technical materials, and communicating with team members and stakeholders. Essential functions may be performed with or without reasonable accommodation. Work Environment: Work is normally performed at NOAA's National Weather Service Headquarters, generally during 8:00 a.m. to 5:00 p.m. operational hours, Monday through Friday, excluding federal holidays. Remote work for authorized tasks must comply with Department of Commerce remote access requirements. Office noise is usually moderate.
11/11/2026
Full time
Job Description Job Description Job Title: Cloud & Systems Architect Location: Remote (Occasional travel to Silver Spring, MD) Work Schedule: On-site Security Requirements: Must successfully complete required NOAA background investigation/public trust and maintain eligibility for facility and system access. Work Authorization: Must be a US Citizen AttainX is seeking an experienced Cloud & Systems Architect to support NOAA's National Weather Service. This position supports enterprise architecture and modernization through systems planning, data flow modeling, security planning, performance and capacity management, risk assessment, testing, and integration. The individual will collaborate with Government stakeholders, developers, and programmers to improve mission-critical on-premises and cloud systems. Qualifications and Education Requirements: BS/BA engineering degree (or equivalent) in a related area as well as 10+ years of overall experience in the field or in a related area. Eight (8) years of direct experience in software engineering, systems optimization, or specialized technical programming; additional relevant experience is welcome. Must have hands-on experience with Structurizr or another architecture-as-code tool, such as the C4 model , PlantUML or Mermaid Familiarity with Jira, GitHub, and/or Confluence is required Experience developing and maintaining enterprise architecture models, including current-state (As-Is) and future-state (To-Be) architectures, using ArchiMate and Microsoft Visio in alignment with The Open Group Architecture Framework (TOGAF). Experience developing and maintaining comprehensive enterprise architecture models using the C4 model, including system context, container, component, and dynamic views, leveraging tools such as Structurizr, Mermaid, PlantUML, Draw.io, and other architecture modeling solutions. Experience Implementing architecture-as-code practices that integrate with development workflows, version control, and release processes to ensure system architecture diagrams and documentation remain accurate, current, and aligned with evolving applications and infrastructure. Leveraging Infrastructure-as-Code (IaC), cloud infrastructure discovery, and automation tools to analyze existing AWS/Azure environments and generate accurate architectural diagrams depicting system components, dependencies, integrations, and data flows. Must Have Hands-on development of enterprise-wide As-Is architecture baselines and To-Be architectural roadmaps, integrating existing infrastructure documentation with emerging development activities and planned modernization initiatives over a 6-12 month planning horizon. Ability to establish repeatable processes, standards, documentation practices, and knowledge-transfer procedures to support long-term ownership, maintenance, and continuous improvement of enterprise architecture artifacts across development, engineering, and Government stakeholder teams. Current AWS Certified Solutions Architect - Professional certification, or an equivalent professional-level cloud solutions architect credential. The required certification must remain valid during employment in the role. Working knowledge of federal information security frameworks and secure systems engineering practices, including NIST SP 800-53 and FIPS 200. Ability to collaborate with developers, programmers, engineers, and project stakeholders and explain technical findings to technical and nontechnical audiences. Excellent analytical, problem-solving, written communication, and organizational skills; ability to deliver accurate documentation and meet project milestones. Ability to meet NOAA background investigation, badging, system access, nondisclosure, and information protection requirements. Job Duties: The Cloud & Solutions Architect supports NWS systems engineering and portfolio modernization activities. Responsibilities include: Define and execute systems engineering processes for assigned NWS portfolios, coordinating requirements and technical activities with developers, programmers, and Government stakeholders. Document and maintain current system architectures, configurations, dependencies, service workflows, data flows, and network connectivity; incorporate approved changes within required project timelines. Develop target architecture views and evaluate emerging technologies, cloud approaches, integration options, compatibility, and performance trade-offs. Perform systems planning, performance analysis, capacity planning, lifecycle benchmarking, and optimization to support reliable, scalable mission operations. Evaluate project architectures and data and communication standards; identify integration gaps, bottlenecks, and architectural inconsistencies. Identify and document technical, security, and implementation risks; support the Technical Risk Registry, mitigation recommendations, and recurring status reporting. Develop engineering process documentation, design guidelines, system models, data flow diagrams, technical white papers, and architecture assessments using required NWS templates. Prepare and execute systems and software test plans, integration assessments, validation activities, and deployment readiness reviews; document results and support independent verification and validation. Integrate security requirements into the systems lifecycle and support vulnerability assessments, remediation recommendations, and secure system authorization activities under applicable DOC and NOAA/NWS policies. Coordinate technical findings, integration needs, schedules, and corrective actions with the engineering team; provide accurate deliverables and progress updates. Support accessibility requirements for applicable information and communication technology and protect proprietary information, Controlled Unclassified Information, and Personally Identifiable Information. Support knowledge transfer and continuity by maintaining current technical documentation and communicating system dependencies and pending tasks. Non-Essential Functions: Other related duties as assigned. About Us AttainX, Inc. delivers technology solutions, software products, and professional services to Federal Government customers. Our people are central to achieving our customers' missions. We support quality, collaboration, and employee growth through teamwork and professional development. Benefits We are proud to offer competitive compensation and benefits packages, including paid vacation, medical, dental, and vision insurance, a matching 401(k) plan, tuition/training reimbursement, and long- and short-term disability coverage, subject to plan terms and eligibility. EEO Commitment: AttainX is an equal employment opportunity employer committed to a workplace free from discrimination. We provide equal opportunity to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other status protected by applicable law. Accommodations: Applicants and employees who need a reasonable accommodation for the application process or to perform essential job functions may contact Human Resources at AttainX HR. Physical Demands: This position primarily involves computer-based work, reviewing technical materials, and communicating with team members and stakeholders. Essential functions may be performed with or without reasonable accommodation. Work Environment: Work is normally performed at NOAA's National Weather Service Headquarters, generally during 8:00 a.m. to 5:00 p.m. operational hours, Monday through Friday, excluding federal holidays. Remote work for authorized tasks must comply with Department of Commerce remote access requirements. Office noise is usually moderate.
Job Description Job Description Overview Join a team where innovation meets mission, our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate need for a Testing Specialist to support software quality assurance, integration testing, and acceptance testing for the DLA API Gateway program. The specialist will design and execute tests, prepare test data and documentation, and evaluate results to verify that APIs and software deployments conform to approved requirements, design specifications, and applicable regulations. The successful candidate will understand RAML and API specifications, develop comprehensive SoapUI test suites, and collaborate with developers while maintaining independent testing judgment. Responsibilities include, but are not limited to the duties listed below: Review software requirements, RAML specifications, API contracts, and design documentation to identify test scenarios and acceptance criteria. Design and execute integration, acceptance, functional, regression, and negative tests for APIs and supporting software. Develop and maintain SoapUI test suites that validate API behavior against approved specifications. Verify REST APIs, HTTP methods and status codes, request and response structures, and JSON and XML payloads. Prepare test plans, test cases, test scripts, execution procedures, and all required testing documentation. Design and prepare test data covering valid inputs, invalid inputs, boundary conditions, and error scenarios. Document expected and actual results, retain execution evidence, and maintain traceability between requirements and test cases. Analyze test results for conformance to design, contractual requirements, and applicable regulations. Identify, document, and track defects; collaborate with developers on resolution; and retest corrected functionality. Analyze internal system security and test applicable authentication, authorization, access controls, and error handling requirements. Review test coverage with developers and communicate testing progress, defects, risks, and release readiness to program stakeholders. Coordinate testing with development and deployment schedules while maintaining adequate coverage and clearly documenting unresolved quality risks. Requirements At least five years of relevant experience in software development and/or software testing, including integration and acceptance testing. Experience with computer software development processes and the software development lifecycle. Demonstrated ability to independently design and execute IT software tests and evaluate results against requirements, specifications, and applicable regulations. Hands-on experience developing and executing API tests using SoapUI. Ability to read and interpret RAML and API specifications and translate them into comprehensive test cases. Working knowledge of APIs, REST, HTTP, JSON, and XML. Experience preparing test scripts, test data, test documentation, and evidence showing expected and actual results. Ability to analyze internal system security and evaluate software behavior against defined security requirements. Strong analytical, documentation, communication, and collaboration skills. Required Certifications and Investigation US Citizenship 8570/8140 certification: Possess a DoW-approved 8570 Baseline Certification meeting Category IAT Level I. Investigative requirement: Must be eligible for Moderate Risk (Confidential, Non-Critical Sensitive, IT II) status with a Tier 3/NACLC/ANACI investigation Preferred Qualifications Experience testing MuleSoft APIs and enterprise integration solutions. Experience supporting DoD or other federal IT programs. Familiarity with automated testing, CI/CD pipelines, and defect tracking tools. Experience supporting user acceptance testing and producing test summaries for release decisions Salary Range: $100,000.00 to $130,000.00 annually. Actual compensation will be determined based on the selected candidate's experience, education, skills, and overall qualifications. Please join us, as together we build a better world one mission at a time powered by Technology and its People! Benefits Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources
11/11/2026
Full time
Job Description Job Description Overview Join a team where innovation meets mission, our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With more than 1,700+ team members, 1,500+ AI & data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by The Washington Post for six consecutive years and named to the Inc. 5000 list of Fastest-Growing Private Companies in 13 of the past 14 years. Credence is a welcoming environment for those looking to grow and make a meaningful impact. We encourage employees to push boundaries and help solve critical, world-changing federal challenges. Position Summary Credence has an immediate need for a Testing Specialist to support software quality assurance, integration testing, and acceptance testing for the DLA API Gateway program. The specialist will design and execute tests, prepare test data and documentation, and evaluate results to verify that APIs and software deployments conform to approved requirements, design specifications, and applicable regulations. The successful candidate will understand RAML and API specifications, develop comprehensive SoapUI test suites, and collaborate with developers while maintaining independent testing judgment. Responsibilities include, but are not limited to the duties listed below: Review software requirements, RAML specifications, API contracts, and design documentation to identify test scenarios and acceptance criteria. Design and execute integration, acceptance, functional, regression, and negative tests for APIs and supporting software. Develop and maintain SoapUI test suites that validate API behavior against approved specifications. Verify REST APIs, HTTP methods and status codes, request and response structures, and JSON and XML payloads. Prepare test plans, test cases, test scripts, execution procedures, and all required testing documentation. Design and prepare test data covering valid inputs, invalid inputs, boundary conditions, and error scenarios. Document expected and actual results, retain execution evidence, and maintain traceability between requirements and test cases. Analyze test results for conformance to design, contractual requirements, and applicable regulations. Identify, document, and track defects; collaborate with developers on resolution; and retest corrected functionality. Analyze internal system security and test applicable authentication, authorization, access controls, and error handling requirements. Review test coverage with developers and communicate testing progress, defects, risks, and release readiness to program stakeholders. Coordinate testing with development and deployment schedules while maintaining adequate coverage and clearly documenting unresolved quality risks. Requirements At least five years of relevant experience in software development and/or software testing, including integration and acceptance testing. Experience with computer software development processes and the software development lifecycle. Demonstrated ability to independently design and execute IT software tests and evaluate results against requirements, specifications, and applicable regulations. Hands-on experience developing and executing API tests using SoapUI. Ability to read and interpret RAML and API specifications and translate them into comprehensive test cases. Working knowledge of APIs, REST, HTTP, JSON, and XML. Experience preparing test scripts, test data, test documentation, and evidence showing expected and actual results. Ability to analyze internal system security and evaluate software behavior against defined security requirements. Strong analytical, documentation, communication, and collaboration skills. Required Certifications and Investigation US Citizenship 8570/8140 certification: Possess a DoW-approved 8570 Baseline Certification meeting Category IAT Level I. Investigative requirement: Must be eligible for Moderate Risk (Confidential, Non-Critical Sensitive, IT II) status with a Tier 3/NACLC/ANACI investigation Preferred Qualifications Experience testing MuleSoft APIs and enterprise integration solutions. Experience supporting DoD or other federal IT programs. Familiarity with automated testing, CI/CD pipelines, and defect tracking tools. Experience supporting user acceptance testing and producing test summaries for release decisions Salary Range: $100,000.00 to $130,000.00 annually. Actual compensation will be determined based on the selected candidate's experience, education, skills, and overall qualifications. Please join us, as together we build a better world one mission at a time powered by Technology and its People! Benefits Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources
Job Description Job Description Please Note: To conform with the United States Government Space Technology Export Regulations, the applicant must be a U.S. citizen, lawful permanent resident of the U.S., conditional resident, asylee or refugee (protected individuals as defined by 8 U.S.C. 1324b(a)(3 , or eligible to obtain the required authorizations from the U.S. Department of State. At CesiumAstro, we are developers and pioneers of out-of-the-box communication systems for satellites, UAVs, launch vehicles, and other space and airborne platforms. We take pride in our dynamic and cross-functional work environment, which allows us to learn, develop, and engage across our organization. If you are looking for hands-on, interactive, and autonomous work, CesiumAstro is the place for you. We are actively seeking passionate, collaborative, energetic, and forward-thinking individuals to join our team. We are looking to add a highly skilled Communication Systems Architect to our team. In this position you will be a senior technical leader responsible for defining complete, differentiated communication system solutions for customer missions and new business pursuits. The Architect serves as the primary technical owner of the solution, translating mission and customer needs into an end-to-end architecture spanning antennas, RF electronics, digital processing, communications algorithms, firmware, software, and system interfaces. Successful candidates will bring deep expertise in one or more communications disciplines-such as communication theory and signal processing, RF systems, antenna and phased-array systems, digital communications and processing, or communications software-combined with the technical breadth and systems perspective necessary to lead the complete solution. Working closely with Product, Business Development, Program Management, and Engineering, the Architect leads technical solution development from early customer engagement through capture, proposal, contract definition, and transition to execution. The role requires the ability to move beyond a specific technical specialty, make system-level trades, and establish an architecture that balances mission performance, product strategy, technical risk, cost, schedule, and execution. JOB DUTIES AND RESPONSIBILITIES Own end-to-end technical solutions. Serve as the primary technical architect for customer pursuits, owning the complete communication system solution from mission needs through architecture, requirements, proposal, and transition to execution. Define communication system architectures. Develop architectures spanning antennas and apertures, RF front ends, frequency conversion, data conversion, digital processing, beamforming, modems and waveforms, firmware, software, networking, and external system interfaces as applicable to the mission. Lead from technical depth with system breadth. Apply deep expertise in a core technical discipline while integrating and making informed decisions across the other engineering domains required to deliver the complete system. Translate mission needs into solutions. Work directly with customers and Business Development to understand mission objectives, CONOPS, performance needs, and constraints and translate them into differentiated technical solutions. Lead architectural trades. Drive system-level decisions and trade studies across performance, SWaP, cost, schedule, technical maturity, risk, scalability, product reuse, and Make/Buy alternatives. Shape product strategy. Identify opportunities to leverage existing products and technologies, influence future product capabilities, and determine where new development is required to meet emerging customer and market needs. Lead technical capture and proposals. Develop the technical solution for pursuits and provide the architecture, requirements, technical approach, trades, risks, development strategy, and technical content required for competitive proposals and customer presentations. Establish the technical baseline. Define system-level requirements, interfaces, performance allocations, verification approaches, and preliminary designs necessary to establish a credible and executable technical baseline. Support program formation and contract definition. Partner with Product Development & Assurance and Program Management to develop Statements of Work, requirements, technical deliverables, assumptions, development plans, and Make/Buy strategies that accurately reflect the proposed solution. Transition solutions into execution. Serve as the technical bridge from pursuit to execution, ensuring engineering teams understand the architecture, requirements, key trades, risks, customer commitments, and technical rationale behind the solution. Provide technical leadership. Guide multidisciplinary engineering teams across RF, antenna, digital, FPGA, software, mechanical, systems, integration, and test disciplines without needing to be the subject matter expert in every domain. Represent the technical solution with customers. Communicate complex architectures, technical decisions, performance trades, and risks clearly to customer technical leaders, internal executives, and engineering teams. JOB REQUIREMENTS AND MINIMUM QUALIFICATIONS Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, Physics, or a related technical discipline. 15+ years of experience developing complex communication systems, products, or payloads, with demonstrated progression into system architecture or technical leadership roles. Demonstrated deep technical expertise in at least one communications domain, such as: Communication theory, signal processing, waveforms, or modem design RF and microwave systems and electronics Antennas, phased arrays, and beamforming High-speed digital, FPGA, DSP, or digital communications architectures Embedded, networking, or communications software Demonstrated experience architecting or technically leading multidisciplinary systems beyond the candidate's primary area of expertise. Experience translating customer or mission objectives into system architectures, technical requirements, and executable engineering solutions. Demonstrated experience leading customer-facing technical discussions, design reviews, proposals, or new-business pursuits. PREFERRED EXPERIENCE Experience with space, airborne, defense, or other high-reliability communication systems is preferred, particularly involving satellite communications, phased arrays, software-defined radios, digital beamforming, advanced waveforms, or integrated communication payloads. Experience taking architectures beyond concept development into detailed design, integration, verification, qualification, and deployment is highly valued. The strongest candidates will combine recognized depth in a technical specialty with demonstrated ability to operate above that specialty as an end-to-end system architect and technical leader. CesiumAstro considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Full-time employment offers include company stock options and a generous benefits package including health, dental, vision, HSA, FSA, life, disability and retirement plans. CesiumAstro is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please note: CesiumAstro does not accept unsolicited resumes from contract agencies or search firms. Any unsolicited resumes submitted to our website or to CesiumAstro team members will be considered property of CesiumAstro, and we will not be obligated to pay any referral fees. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
11/11/2026
Full time
Job Description Job Description Please Note: To conform with the United States Government Space Technology Export Regulations, the applicant must be a U.S. citizen, lawful permanent resident of the U.S., conditional resident, asylee or refugee (protected individuals as defined by 8 U.S.C. 1324b(a)(3 , or eligible to obtain the required authorizations from the U.S. Department of State. At CesiumAstro, we are developers and pioneers of out-of-the-box communication systems for satellites, UAVs, launch vehicles, and other space and airborne platforms. We take pride in our dynamic and cross-functional work environment, which allows us to learn, develop, and engage across our organization. If you are looking for hands-on, interactive, and autonomous work, CesiumAstro is the place for you. We are actively seeking passionate, collaborative, energetic, and forward-thinking individuals to join our team. We are looking to add a highly skilled Communication Systems Architect to our team. In this position you will be a senior technical leader responsible for defining complete, differentiated communication system solutions for customer missions and new business pursuits. The Architect serves as the primary technical owner of the solution, translating mission and customer needs into an end-to-end architecture spanning antennas, RF electronics, digital processing, communications algorithms, firmware, software, and system interfaces. Successful candidates will bring deep expertise in one or more communications disciplines-such as communication theory and signal processing, RF systems, antenna and phased-array systems, digital communications and processing, or communications software-combined with the technical breadth and systems perspective necessary to lead the complete solution. Working closely with Product, Business Development, Program Management, and Engineering, the Architect leads technical solution development from early customer engagement through capture, proposal, contract definition, and transition to execution. The role requires the ability to move beyond a specific technical specialty, make system-level trades, and establish an architecture that balances mission performance, product strategy, technical risk, cost, schedule, and execution. JOB DUTIES AND RESPONSIBILITIES Own end-to-end technical solutions. Serve as the primary technical architect for customer pursuits, owning the complete communication system solution from mission needs through architecture, requirements, proposal, and transition to execution. Define communication system architectures. Develop architectures spanning antennas and apertures, RF front ends, frequency conversion, data conversion, digital processing, beamforming, modems and waveforms, firmware, software, networking, and external system interfaces as applicable to the mission. Lead from technical depth with system breadth. Apply deep expertise in a core technical discipline while integrating and making informed decisions across the other engineering domains required to deliver the complete system. Translate mission needs into solutions. Work directly with customers and Business Development to understand mission objectives, CONOPS, performance needs, and constraints and translate them into differentiated technical solutions. Lead architectural trades. Drive system-level decisions and trade studies across performance, SWaP, cost, schedule, technical maturity, risk, scalability, product reuse, and Make/Buy alternatives. Shape product strategy. Identify opportunities to leverage existing products and technologies, influence future product capabilities, and determine where new development is required to meet emerging customer and market needs. Lead technical capture and proposals. Develop the technical solution for pursuits and provide the architecture, requirements, technical approach, trades, risks, development strategy, and technical content required for competitive proposals and customer presentations. Establish the technical baseline. Define system-level requirements, interfaces, performance allocations, verification approaches, and preliminary designs necessary to establish a credible and executable technical baseline. Support program formation and contract definition. Partner with Product Development & Assurance and Program Management to develop Statements of Work, requirements, technical deliverables, assumptions, development plans, and Make/Buy strategies that accurately reflect the proposed solution. Transition solutions into execution. Serve as the technical bridge from pursuit to execution, ensuring engineering teams understand the architecture, requirements, key trades, risks, customer commitments, and technical rationale behind the solution. Provide technical leadership. Guide multidisciplinary engineering teams across RF, antenna, digital, FPGA, software, mechanical, systems, integration, and test disciplines without needing to be the subject matter expert in every domain. Represent the technical solution with customers. Communicate complex architectures, technical decisions, performance trades, and risks clearly to customer technical leaders, internal executives, and engineering teams. JOB REQUIREMENTS AND MINIMUM QUALIFICATIONS Bachelor's degree in Electrical Engineering, Computer Engineering, Computer Science, Physics, or a related technical discipline. 15+ years of experience developing complex communication systems, products, or payloads, with demonstrated progression into system architecture or technical leadership roles. Demonstrated deep technical expertise in at least one communications domain, such as: Communication theory, signal processing, waveforms, or modem design RF and microwave systems and electronics Antennas, phased arrays, and beamforming High-speed digital, FPGA, DSP, or digital communications architectures Embedded, networking, or communications software Demonstrated experience architecting or technically leading multidisciplinary systems beyond the candidate's primary area of expertise. Experience translating customer or mission objectives into system architectures, technical requirements, and executable engineering solutions. Demonstrated experience leading customer-facing technical discussions, design reviews, proposals, or new-business pursuits. PREFERRED EXPERIENCE Experience with space, airborne, defense, or other high-reliability communication systems is preferred, particularly involving satellite communications, phased arrays, software-defined radios, digital beamforming, advanced waveforms, or integrated communication payloads. Experience taking architectures beyond concept development into detailed design, integration, verification, qualification, and deployment is highly valued. The strongest candidates will combine recognized depth in a technical specialty with demonstrated ability to operate above that specialty as an end-to-end system architect and technical leader. CesiumAstro considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. Full-time employment offers include company stock options and a generous benefits package including health, dental, vision, HSA, FSA, life, disability and retirement plans. CesiumAstro is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please note: CesiumAstro does not accept unsolicited resumes from contract agencies or search firms. Any unsolicited resumes submitted to our website or to CesiumAstro team members will be considered property of CesiumAstro, and we will not be obligated to pay any referral fees. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description Job Description AMTS is hiring a PLC Controls Coordinator (ICA Controls Automation). The ICA Coordinator will serve as the dedicated bridge between owner 's Design & Construction teams and the Controls Software Development organization. Ensure that PLC and SCADA software deliverables are produced on time, meet quality standards, and align with the construction schedule - enabling true plug-and-play panel delivery to site. Accountable from early planning through commissioning, startup, and formal handover. Responsibilities: Design Document & Engineering Input Management Maintain and distribute the current I/O list to software developers, tracking revisions and communicating changes that affect PLC tag databases or SCADA graphics Manage IP address assignment registers for PLCs, Remote I/O (RIO) panels, packaged equipment controllers, and network devices Provide up-to-date P&IDs, System Operating Objectives (SOOs), sequence narratives, and cause-and-effect matrices to support logic development Provide up-to-date PLC memory maps and I/O addresses from vendors to support accurate SCADA development Flag design changes (DCNs/ECNs) with software impact, assess scope change implications, and communicate urgency to both design and development teams Maintain a document distribution log confirming software developers are always working from approved, latest-revision documents Software Development Coordination & Schedule Maintain and actively update the software development progress dashboard; provide weekly status reports to project leadership Coordinate with the e-panel fabrication shop to confirm software and hardware configuration loading timelines prior to panel shipment Track software development milestones against the construction schedule; identify float erosion, resource constraints, and risks to FAT/OAT timelines Confirm all software deliverables are version-controlled and released through the appropriate approval workflow before loading into panels RFI Management - Software & Controls Log, track, and assign all software-related RFIs; ensure each has a clear owner and response deadline Route RFIs to the correct respondent and escalate overdue items to prevent schedule impact Consolidate and communicate RFI responses back to developers in a timely, actionable format Identify recurring RFI patterns signaling systemic design documentation gaps and recommend corrective action Software Acceptance Testing (PAT & OAT) Coordination Facilitate development of PAT test documents in collaboration with startup engineers, system owners, design, and the software development team Ensure PAT is conducted in simulation mode with the relevant system owner present; track punch list items through closure Coordinate OAT activities, confirming all pre-conditions (instrument calibration, loop check completion, network connectivity, system energization) are satisfied Track and manage the punch list generated during PAT and OAT; maintain complete test documentation package for handover Commissioning Readiness & Field Coordination Monitor system energization and network connectivity status; communicate to the software development team when conditions are met to deploy SCADA or initiate loop checking Coordinate with the Owner Commissioning Team on system turnover readiness; confirm loop check documents and instrument installation completion prior to deploying field and SCADA teams Serve as the communication hub between I&C contractor field crews and SCADA/PLC software developers during end-to-end loop checks Resolve or escalate issues arising during field commissioning with clear escalation paths for safety-critical and schedule-critical items Cx Alloy Checklist Completion & Reporting Actively assist in the completion of Cx Alloy checklists for controls systems Report system completion status and outstanding checklist items to the Commissioning Manager regularly Support the formal handover process by confirming all documentation, test records, and punch list items are closed or formally deferred per project procedures Phase-Based Activity Summary: Project Phase Key Coordinator Activities Early Planning Establish document distribution protocol; develop software development schedule; define FAT/PAT/OAT scope; set up progress dashboard and RFI tracking; confirm IP scheme and network architecture Design Distribute I/O lists, P&IDs, SOOs to development teams; track and communicate design changes with software impact; manage developer RFIs; monitor and report software progress weekly Panel Fabrication & FAT Confirm software/hardware loaded at e-panel shop before shipment; coordinate FAT logistics; track and close FAT punch list; confirm version-controlled software locked for shipment Site Installation & Pre-Cx Confirm panel installation aligns with plug-and-play config; monitor network panel energization and IT switch config; prepare loop check document packages Commissioning (PAT / Loop Check) Coordinate PAT sessions; issue work directives to I&C field crews and SCADA developers; manage loop check sequencing; update Cx Alloy checklists OAT & Startup Confirm all PAT punch items closed before OAT; coordinate OAT execution; maintain test documentation package for handover Handover Confirm all Cx Alloy checklists complete; ensure software as-built documentation submitted; coordinate final punch list disposition; support formal system acceptance Key Skills: - Technical Knowledge: Understanding of PLC/SCADA systems, I/O architecture, and control panel configuration (Siemens S7 / TIA Portal preferred); ability to read P&IDs, I/O lists, cause-and-effect matrices, and SOO narratives; familiarity with industrial network architecture (PROFINET, Ethernet/IP, VLANs, OT cybersecurity); working knowledge of semiconductor fab life safety systems (gas detection, EMO interlocks) preferred - Project Coordination: Demonstrated experience coordinating multi-disciplinary teams across design, construction, and software disciplines; proficiency with Primavera P6 and progress dashboards; experience managing RFI workflows and technical document control; familiarity with Cx Alloy or equivalent commissioning management platforms - Communication & Leadership: Clear, structured written and verbal communication; proactive risk identification and escalation; ability to manage competing priorities across multiple active systems; comfortable working across time zones with offshore development teams Performance Indicators: - PLC/SCADA software deliverables completed and loaded prior to FAT/panel ship date - on schedule - Software RFIs closed within defined response time targets (standard 5 business days; critical 48 hours) - Dashboard current and distributed on weekly cadence with no missed reporting cycles - Zero loop check delays attributable to software readiness or network configuration coordination gaps - PAT and OAT punch list items tracked to closure; no items unresolved at system handover - Cx Alloy checklists for controls systems completed accurately and on time per commissioning schedule Primary Tools: Cx Alloy, Primavera P6, Software Development Dashboard, RFI Tracking System, TIA Portal, FactoryTalk / SCADA Platform Company Description AM Technical Solutions (AM), founded in 1994, is a proven and licensed architect, engineering, and construction firm. Our company delivers the entire scope of work for high-tech construction projects on schedule, on budget, and at the level of quality required by customers. The AM core foundation was built on quality programs that optimized semiconductor facility operations. As the company developed, AM added core competencies on pre-construction, procurement, and construction. Further, through strategic acquisitions, we added design, commissioning, and validation to create a complete end-to-end solution for high-tech construction project delivery. AMTS AE is a licensed Engineering and Architecture, Business Unit of AM Technical Solutions. At AMTS AE, we focus on providing design and consulting services for advanced technology, government, university, and industrial clients, specializing in research, pilot lines, manufacturing, cleanrooms, and advanced laboratories. We also provide start-up consulting, process improvements, industrial engineering, and high-tech operations support. For more information, please visit Company Description AM Technical Solutions (AM), founded in 1994, is a proven and licensed architect, engineering, and construction firm. Our company delivers the entire scope of work for high-tech construction projects on schedule, on budget, and at the level of quality required by customers. The AM core foundation was built on quality programs that optimized semiconductor facility operations. As the company developed, AM added core competencies on pre-construction, procurement, and construction. Further, through strategic acquisitions, we added design, commissioning . click apply for full job details
11/11/2026
Full time
Job Description Job Description AMTS is hiring a PLC Controls Coordinator (ICA Controls Automation). The ICA Coordinator will serve as the dedicated bridge between owner 's Design & Construction teams and the Controls Software Development organization. Ensure that PLC and SCADA software deliverables are produced on time, meet quality standards, and align with the construction schedule - enabling true plug-and-play panel delivery to site. Accountable from early planning through commissioning, startup, and formal handover. Responsibilities: Design Document & Engineering Input Management Maintain and distribute the current I/O list to software developers, tracking revisions and communicating changes that affect PLC tag databases or SCADA graphics Manage IP address assignment registers for PLCs, Remote I/O (RIO) panels, packaged equipment controllers, and network devices Provide up-to-date P&IDs, System Operating Objectives (SOOs), sequence narratives, and cause-and-effect matrices to support logic development Provide up-to-date PLC memory maps and I/O addresses from vendors to support accurate SCADA development Flag design changes (DCNs/ECNs) with software impact, assess scope change implications, and communicate urgency to both design and development teams Maintain a document distribution log confirming software developers are always working from approved, latest-revision documents Software Development Coordination & Schedule Maintain and actively update the software development progress dashboard; provide weekly status reports to project leadership Coordinate with the e-panel fabrication shop to confirm software and hardware configuration loading timelines prior to panel shipment Track software development milestones against the construction schedule; identify float erosion, resource constraints, and risks to FAT/OAT timelines Confirm all software deliverables are version-controlled and released through the appropriate approval workflow before loading into panels RFI Management - Software & Controls Log, track, and assign all software-related RFIs; ensure each has a clear owner and response deadline Route RFIs to the correct respondent and escalate overdue items to prevent schedule impact Consolidate and communicate RFI responses back to developers in a timely, actionable format Identify recurring RFI patterns signaling systemic design documentation gaps and recommend corrective action Software Acceptance Testing (PAT & OAT) Coordination Facilitate development of PAT test documents in collaboration with startup engineers, system owners, design, and the software development team Ensure PAT is conducted in simulation mode with the relevant system owner present; track punch list items through closure Coordinate OAT activities, confirming all pre-conditions (instrument calibration, loop check completion, network connectivity, system energization) are satisfied Track and manage the punch list generated during PAT and OAT; maintain complete test documentation package for handover Commissioning Readiness & Field Coordination Monitor system energization and network connectivity status; communicate to the software development team when conditions are met to deploy SCADA or initiate loop checking Coordinate with the Owner Commissioning Team on system turnover readiness; confirm loop check documents and instrument installation completion prior to deploying field and SCADA teams Serve as the communication hub between I&C contractor field crews and SCADA/PLC software developers during end-to-end loop checks Resolve or escalate issues arising during field commissioning with clear escalation paths for safety-critical and schedule-critical items Cx Alloy Checklist Completion & Reporting Actively assist in the completion of Cx Alloy checklists for controls systems Report system completion status and outstanding checklist items to the Commissioning Manager regularly Support the formal handover process by confirming all documentation, test records, and punch list items are closed or formally deferred per project procedures Phase-Based Activity Summary: Project Phase Key Coordinator Activities Early Planning Establish document distribution protocol; develop software development schedule; define FAT/PAT/OAT scope; set up progress dashboard and RFI tracking; confirm IP scheme and network architecture Design Distribute I/O lists, P&IDs, SOOs to development teams; track and communicate design changes with software impact; manage developer RFIs; monitor and report software progress weekly Panel Fabrication & FAT Confirm software/hardware loaded at e-panel shop before shipment; coordinate FAT logistics; track and close FAT punch list; confirm version-controlled software locked for shipment Site Installation & Pre-Cx Confirm panel installation aligns with plug-and-play config; monitor network panel energization and IT switch config; prepare loop check document packages Commissioning (PAT / Loop Check) Coordinate PAT sessions; issue work directives to I&C field crews and SCADA developers; manage loop check sequencing; update Cx Alloy checklists OAT & Startup Confirm all PAT punch items closed before OAT; coordinate OAT execution; maintain test documentation package for handover Handover Confirm all Cx Alloy checklists complete; ensure software as-built documentation submitted; coordinate final punch list disposition; support formal system acceptance Key Skills: - Technical Knowledge: Understanding of PLC/SCADA systems, I/O architecture, and control panel configuration (Siemens S7 / TIA Portal preferred); ability to read P&IDs, I/O lists, cause-and-effect matrices, and SOO narratives; familiarity with industrial network architecture (PROFINET, Ethernet/IP, VLANs, OT cybersecurity); working knowledge of semiconductor fab life safety systems (gas detection, EMO interlocks) preferred - Project Coordination: Demonstrated experience coordinating multi-disciplinary teams across design, construction, and software disciplines; proficiency with Primavera P6 and progress dashboards; experience managing RFI workflows and technical document control; familiarity with Cx Alloy or equivalent commissioning management platforms - Communication & Leadership: Clear, structured written and verbal communication; proactive risk identification and escalation; ability to manage competing priorities across multiple active systems; comfortable working across time zones with offshore development teams Performance Indicators: - PLC/SCADA software deliverables completed and loaded prior to FAT/panel ship date - on schedule - Software RFIs closed within defined response time targets (standard 5 business days; critical 48 hours) - Dashboard current and distributed on weekly cadence with no missed reporting cycles - Zero loop check delays attributable to software readiness or network configuration coordination gaps - PAT and OAT punch list items tracked to closure; no items unresolved at system handover - Cx Alloy checklists for controls systems completed accurately and on time per commissioning schedule Primary Tools: Cx Alloy, Primavera P6, Software Development Dashboard, RFI Tracking System, TIA Portal, FactoryTalk / SCADA Platform Company Description AM Technical Solutions (AM), founded in 1994, is a proven and licensed architect, engineering, and construction firm. Our company delivers the entire scope of work for high-tech construction projects on schedule, on budget, and at the level of quality required by customers. The AM core foundation was built on quality programs that optimized semiconductor facility operations. As the company developed, AM added core competencies on pre-construction, procurement, and construction. Further, through strategic acquisitions, we added design, commissioning, and validation to create a complete end-to-end solution for high-tech construction project delivery. AMTS AE is a licensed Engineering and Architecture, Business Unit of AM Technical Solutions. At AMTS AE, we focus on providing design and consulting services for advanced technology, government, university, and industrial clients, specializing in research, pilot lines, manufacturing, cleanrooms, and advanced laboratories. We also provide start-up consulting, process improvements, industrial engineering, and high-tech operations support. For more information, please visit Company Description AM Technical Solutions (AM), founded in 1994, is a proven and licensed architect, engineering, and construction firm. Our company delivers the entire scope of work for high-tech construction projects on schedule, on budget, and at the level of quality required by customers. The AM core foundation was built on quality programs that optimized semiconductor facility operations. As the company developed, AM added core competencies on pre-construction, procurement, and construction. Further, through strategic acquisitions, we added design, commissioning . click apply for full job details
Job Description Job Description Pay Rate Range: $ 45.45 - 49.24/hr. Test Lead Job Description: The Test Lead is responsible for defining and driving the testing strategy for one or more product teams. This person leads a team of test engineers, owns the quality of releases, and partners with product, development, and operations to ensure software is delivered on time, meets requirements, and is reliable in production. The role combines hands-on technical expertise with people leadership and strategic planning. Key Responsibilities Test Strategy and Planning Define test strategy, test plans, and quality metrics aligned with project goals and release schedules Assess risk and prioritize testing efforts across functional, regression, integration, performance, and security testing Estimate testing effort and contribute to sprint and release planning Team Leadership Lead, mentor, and coach a team of QA/test engineers; assign work and manage workload Conduct performance reviews, support career development, and participate in hiring Foster a culture of quality ownership across the engineering organization Test Execution and Automation Oversee design and execution of manual and automated test cases Drive test automation strategy, framework selection, and CI/CD integration Review test coverage and continuously improve the efficiency and reliability of test suites Collaboration Work closely with product owners, developers, DevOps, and business analysts to clarify requirements and acceptance criteria Communicate status, risks, and blockers to project managers and senior leadership Coordinate with vendors or offshore teams where applicable Required Qualifications Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent experience 6 years of experience in software testing/QA, including 2 years in a lead or senior role Strong knowledge of SDLC, STLC, and Agile/Scrum methodologies Experience with test management and defect tracking tools (e.g., Jira) Excellent written and verbal communication, with the ability to influence stakeholders Preferred Qualifications ISTQB Advanced Level (Test Manager) or equivalent certification Experience testing cloud-based applications (AWS, Azure, GCP) and microservices Key Competencies Leadership and mentoring Analytical and risk-based thinking Attention to detail and a quality mindset Strong organization and prioritization Problem-solving and adaptability Stakeholder management Success Measures Reduction in escaped defects and production incidents Increased automation coverage and faster regression cycles On-time, high-quality releases Team engagement, growth, and retentio Own the overall test strategy test plan estimates schedule scope entry and exit criteria and testing deliverables. Lead functional integration system regression user acceptance and release validation activities across applications and interfaces. Engage with business users and client stakeholders to understand requirements assess testability clarify acceptance criteria and identify risks early. Coordinate daily activities across onsite and offshore testing teams allocate work monitor progress and remove delivery impediments. Review test scenarios test cases test data requirements traceability execution evidence and defect documentation for completeness and quality. Manage the defect lifecycle facilitate triage meetings drive root-cause discussions and ensure timely closure of critical defects. Publish accurate test status dashboards quality metrics risk and issue logs and release readiness recommendations to stakeholders. Collaborate with development business analysis infrastructure data security and release management teams throughout the delivery lifecycle.Identify automation opportunities and work with automation teams to improve regression coverage execution efficiency and quality controls. Ensure adherence to client processes quality standards documentation requirements audit controls and applicable regulatory or compliance expectations. Support production deployment post-release validation incident analysis and continuous improvement initiatives.Mentor test team members conduct reviews share best practices and promote accountability and a quality-first culture. Skills: HiTech : Automation Testing Experience Required: 8-10 years Skills:CategoryNameRequiredImportanceExperienceSkillCategoryTest1_MNHiTech : Automation TestingYes1>7 years
11/11/2026
Full time
Job Description Job Description Pay Rate Range: $ 45.45 - 49.24/hr. Test Lead Job Description: The Test Lead is responsible for defining and driving the testing strategy for one or more product teams. This person leads a team of test engineers, owns the quality of releases, and partners with product, development, and operations to ensure software is delivered on time, meets requirements, and is reliable in production. The role combines hands-on technical expertise with people leadership and strategic planning. Key Responsibilities Test Strategy and Planning Define test strategy, test plans, and quality metrics aligned with project goals and release schedules Assess risk and prioritize testing efforts across functional, regression, integration, performance, and security testing Estimate testing effort and contribute to sprint and release planning Team Leadership Lead, mentor, and coach a team of QA/test engineers; assign work and manage workload Conduct performance reviews, support career development, and participate in hiring Foster a culture of quality ownership across the engineering organization Test Execution and Automation Oversee design and execution of manual and automated test cases Drive test automation strategy, framework selection, and CI/CD integration Review test coverage and continuously improve the efficiency and reliability of test suites Collaboration Work closely with product owners, developers, DevOps, and business analysts to clarify requirements and acceptance criteria Communicate status, risks, and blockers to project managers and senior leadership Coordinate with vendors or offshore teams where applicable Required Qualifications Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent experience 6 years of experience in software testing/QA, including 2 years in a lead or senior role Strong knowledge of SDLC, STLC, and Agile/Scrum methodologies Experience with test management and defect tracking tools (e.g., Jira) Excellent written and verbal communication, with the ability to influence stakeholders Preferred Qualifications ISTQB Advanced Level (Test Manager) or equivalent certification Experience testing cloud-based applications (AWS, Azure, GCP) and microservices Key Competencies Leadership and mentoring Analytical and risk-based thinking Attention to detail and a quality mindset Strong organization and prioritization Problem-solving and adaptability Stakeholder management Success Measures Reduction in escaped defects and production incidents Increased automation coverage and faster regression cycles On-time, high-quality releases Team engagement, growth, and retentio Own the overall test strategy test plan estimates schedule scope entry and exit criteria and testing deliverables. Lead functional integration system regression user acceptance and release validation activities across applications and interfaces. Engage with business users and client stakeholders to understand requirements assess testability clarify acceptance criteria and identify risks early. Coordinate daily activities across onsite and offshore testing teams allocate work monitor progress and remove delivery impediments. Review test scenarios test cases test data requirements traceability execution evidence and defect documentation for completeness and quality. Manage the defect lifecycle facilitate triage meetings drive root-cause discussions and ensure timely closure of critical defects. Publish accurate test status dashboards quality metrics risk and issue logs and release readiness recommendations to stakeholders. Collaborate with development business analysis infrastructure data security and release management teams throughout the delivery lifecycle.Identify automation opportunities and work with automation teams to improve regression coverage execution efficiency and quality controls. Ensure adherence to client processes quality standards documentation requirements audit controls and applicable regulatory or compliance expectations. Support production deployment post-release validation incident analysis and continuous improvement initiatives.Mentor test team members conduct reviews share best practices and promote accountability and a quality-first culture. Skills: HiTech : Automation Testing Experience Required: 8-10 years Skills:CategoryNameRequiredImportanceExperienceSkillCategoryTest1_MNHiTech : Automation TestingYes1>7 years
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Overview: At Visa, we are reimagining the future of global commerce. The Payment Products Development (PPD) Architecture & Consulting team partners with Product, Engineering, and Business leaders to define technology strategy, architect next-generation payment solutions, modernize platforms, and accelerate innovation across Visa's global payment ecosystem. Our team helps shape the technology foundations that power billions of payment interactions worldwide by simplifying complexity, guiding strategic investments, establishing architecture standards, and enabling scalable, resilient, secure, intelligent, and future-ready solutions. As Visa continues its transformation toward open platforms, cloud-native solutions, and AI-powered experiences, our architects play a critical role in defining the technologies that will power the next generation of payments, commerce, and financial services. Role Summary: As a Lead Systems Architect, you will help define the future of how the world moves money. You will work at the intersection of business strategy, emerging technology, AI innovation, and global-scale engineering, influencing some of Visa's most important technology investments. Your work will help shape products and platforms that process billions of transactions, enable new payment experiences, and power commerce across the globe. In this role, you will: Define architecture strategies, target-state architectures, and technology roadmaps for Visa's strategic payment products and platforms. Lead the design of open, scalable, API-first platforms leveraging cloud-native architectures, event-driven systems, reusable services, and modern integration patterns. Partner with Product, Engineering, Operations, and Business leaders to transform bold ideas into scalable, secure, resilient, and high-performing solutions. Lead architecture consulting engagements, providing strategic guidance, impact assessments, architecture reviews, and technology recommendations for critical initiatives. Drive modernization initiatives that evolve legacy platforms into interoperable, cloud-enabled, developer-friendly ecosystems. Architect and enable AI-native platforms and intelligent solutions utilizing GenAI, agentic workflows, retrieval-augmented generation (RAG), orchestration frameworks, and emerging AI capabilities. Leverage AI and automation to improve engineering productivity, operational efficiency, architecture analysis, and customer experiences. Establish architecture standards, reusable patterns, governance frameworks, and engineering best practices that improve quality, consistency, and speed of delivery. Define and execute proof-of-concept initiatives supporting strategic business objectives, platform modernization, and digital transformation programs. Identify opportunities where emerging technologies can improve scalability, resiliency, security, operational efficiency, or customer experience. Establish success criteria, measurable outcomes, and architectural evaluation frameworks for all POCs. Lead end-to-end POC activities including requirements gathering, solution design, implementation, testing, and executive presentation. Evaluate emerging technologies, develop proofs of concept, and influence Visa's long-term technology direction. Mentor engineers and architects while fostering innovation, collaboration, and technical excellence. Projects You Will Be Part Of: Next-generation payment products and platform modernization initiatives. Open systems transformation programs focused on API enablement, interoperability, ecosystem integration, and platform simplification. AI-native and GenAI-enabled solutions that transform how technology teams design, build, test, deploy, and operate software. Cloud, data, API, and platform transformation programs. Strategic architecture roadmaps supporting Visa's global payment ecosystem. Cross-functional consulting engagements driving innovation, simplification, and business agility. Emerging technology initiatives exploring the future of payments, digital commerce, intelligent systems, and financial services. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 10+ years of relevant work experience with a Bachelor's Degree or at least 7 years of work experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or 4 years of work experience with a PhD, OR 13+ years of relevant work experience. Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, OR an equivalent combination of education, training, and work experience. Deep experience designing and evolving large-scale distributed systems, platforms, and enterprise applications in high-availability environments. Strong experience architecting open, API-first, cloud-native systems using industry standards, microservices, event-driven architectures, modern integration patterns, and reusable platform services. Experience in payments, fintech, financial services, commerce, or other highly scaled transaction-processing environments. Experience driving modernization from legacy or tightly coupled systems to scalable, interoperable, and loosely coupled architectures. Demonstrated experience designing, implementing, or enabling AI and GenAI-powered solutions, including intelligent workflows, agentic systems, AI-assisted engineering capabilities, RAG frameworks, or AI-native platform features. Ability to translate business opportunities into practical, scalable technology solutions that deliver measurable customer and business value. Experience defining target-state architectures, technology roadmaps, architecture principles, and engineering standards. Experience influencing technical decisions and collaborating across Product, Engineering, Operations, and executive stakeholders. Strong communication, problem-solving, and relationship-building skills. Passion for innovation, continuous learning, and shaping the future of technology and payments. Preferred Qualifications 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD. 12+ years of progressively responsible experience in software engineering, systems architecture, solution architecture, platform engineering, or related technology disciplines. Experience building cloud-native platforms and leveraging platform engineering practices to improve developer productivity and operational excellence. Experience designing AI-native architectures utilizing foundation models, agent orchestration frameworks, vector databases, RAG architectures, AI observability, model governance, and responsible AI principles. Experience leading enterprise modernization initiatives involving cloud transformation, API enablement, platform simplification, or data architecture evolution. Experience developing technology strategy, innovation roadmaps, or architecture guidance for large-scale product organizations. Passion for mentoring others and building strong engineering and architecture communities. Information for US Applicants For roles located in the US, the estimated salary range for this position is $193,800.00 to $ 310,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
11/11/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Overview: At Visa, we are reimagining the future of global commerce. The Payment Products Development (PPD) Architecture & Consulting team partners with Product, Engineering, and Business leaders to define technology strategy, architect next-generation payment solutions, modernize platforms, and accelerate innovation across Visa's global payment ecosystem. Our team helps shape the technology foundations that power billions of payment interactions worldwide by simplifying complexity, guiding strategic investments, establishing architecture standards, and enabling scalable, resilient, secure, intelligent, and future-ready solutions. As Visa continues its transformation toward open platforms, cloud-native solutions, and AI-powered experiences, our architects play a critical role in defining the technologies that will power the next generation of payments, commerce, and financial services. Role Summary: As a Lead Systems Architect, you will help define the future of how the world moves money. You will work at the intersection of business strategy, emerging technology, AI innovation, and global-scale engineering, influencing some of Visa's most important technology investments. Your work will help shape products and platforms that process billions of transactions, enable new payment experiences, and power commerce across the globe. In this role, you will: Define architecture strategies, target-state architectures, and technology roadmaps for Visa's strategic payment products and platforms. Lead the design of open, scalable, API-first platforms leveraging cloud-native architectures, event-driven systems, reusable services, and modern integration patterns. Partner with Product, Engineering, Operations, and Business leaders to transform bold ideas into scalable, secure, resilient, and high-performing solutions. Lead architecture consulting engagements, providing strategic guidance, impact assessments, architecture reviews, and technology recommendations for critical initiatives. Drive modernization initiatives that evolve legacy platforms into interoperable, cloud-enabled, developer-friendly ecosystems. Architect and enable AI-native platforms and intelligent solutions utilizing GenAI, agentic workflows, retrieval-augmented generation (RAG), orchestration frameworks, and emerging AI capabilities. Leverage AI and automation to improve engineering productivity, operational efficiency, architecture analysis, and customer experiences. Establish architecture standards, reusable patterns, governance frameworks, and engineering best practices that improve quality, consistency, and speed of delivery. Define and execute proof-of-concept initiatives supporting strategic business objectives, platform modernization, and digital transformation programs. Identify opportunities where emerging technologies can improve scalability, resiliency, security, operational efficiency, or customer experience. Establish success criteria, measurable outcomes, and architectural evaluation frameworks for all POCs. Lead end-to-end POC activities including requirements gathering, solution design, implementation, testing, and executive presentation. Evaluate emerging technologies, develop proofs of concept, and influence Visa's long-term technology direction. Mentor engineers and architects while fostering innovation, collaboration, and technical excellence. Projects You Will Be Part Of: Next-generation payment products and platform modernization initiatives. Open systems transformation programs focused on API enablement, interoperability, ecosystem integration, and platform simplification. AI-native and GenAI-enabled solutions that transform how technology teams design, build, test, deploy, and operate software. Cloud, data, API, and platform transformation programs. Strategic architecture roadmaps supporting Visa's global payment ecosystem. Cross-functional consulting engagements driving innovation, simplification, and business agility. Emerging technology initiatives exploring the future of payments, digital commerce, intelligent systems, and financial services. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 10+ years of relevant work experience with a Bachelor's Degree or at least 7 years of work experience with an Advanced Degree (e.g., Master's, MBA, JD, MD) or 4 years of work experience with a PhD, OR 13+ years of relevant work experience. Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, OR an equivalent combination of education, training, and work experience. Deep experience designing and evolving large-scale distributed systems, platforms, and enterprise applications in high-availability environments. Strong experience architecting open, API-first, cloud-native systems using industry standards, microservices, event-driven architectures, modern integration patterns, and reusable platform services. Experience in payments, fintech, financial services, commerce, or other highly scaled transaction-processing environments. Experience driving modernization from legacy or tightly coupled systems to scalable, interoperable, and loosely coupled architectures. Demonstrated experience designing, implementing, or enabling AI and GenAI-powered solutions, including intelligent workflows, agentic systems, AI-assisted engineering capabilities, RAG frameworks, or AI-native platform features. Ability to translate business opportunities into practical, scalable technology solutions that deliver measurable customer and business value. Experience defining target-state architectures, technology roadmaps, architecture principles, and engineering standards. Experience influencing technical decisions and collaborating across Product, Engineering, Operations, and executive stakeholders. Strong communication, problem-solving, and relationship-building skills. Passion for innovation, continuous learning, and shaping the future of technology and payments. Preferred Qualifications 12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD. 12+ years of progressively responsible experience in software engineering, systems architecture, solution architecture, platform engineering, or related technology disciplines. Experience building cloud-native platforms and leveraging platform engineering practices to improve developer productivity and operational excellence. Experience designing AI-native architectures utilizing foundation models, agent orchestration frameworks, vector databases, RAG architectures, AI observability, model governance, and responsible AI principles. Experience leading enterprise modernization initiatives involving cloud transformation, API enablement, platform simplification, or data architecture evolution. Experience developing technology strategy, innovation roadmaps, or architecture guidance for large-scale product organizations. Passion for mentoring others and building strong engineering and architecture communities. Information for US Applicants For roles located in the US, the estimated salary range for this position is $193,800.00 to $ 310,100.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. This position is for full-time, onsite employment at the Family Dollar Chesapeake, VA Store Support Center. We handle relocation for anyone interested outside of the Hampton Roads, VA area General Summary: The AI Developer Engineer is responsible for developing new AI applications and software including agentic AI applications, analytical solutions and pilot new ideas for deployment. This role is critical part of Family Dollar's capability to build our own AI applications inhouse using top of line agent development kits, APIs, software libraries and interface with our vendors and partners to trial their products for fit within Family Dollar's IT estate, including our cloud environments, digital applications, and our operational systems. Principal Duties & Responsibilities: Design, build, and deploy production AI applications on Google Cloud Platform, applying machine learning and generative AI techniques to deliver solutions across merchandising, supply chain, store operations, finance, and customer experience. Develop agentic AI applications using modern agent development kits and frameworks (e.g., Google Agent Development Kit, Gemini Agent Platform, LangGraph), including multi-agent workflows, tool integration, and human-in-the-loop checkpoints. Build and operate retrieval-augmented generation (RAG) solutions that ground LLMs in Family Dollar's enterprise data, including ingestion, embeddings, vector and hybrid search, reranking, and evaluation. Establish and maintain MLOps pipelines for AI workloads, including CI/CD, model and prompt versioning, evaluation harnesses, monitoring, cost controls, and rollback procedures. Implement enterprise-grade guardrails for AI applications, including prompt injection defense, PII handling, content safety, role-based access controls, and audit logging - partnering closely with platform, security, infrastructure, and business stakeholders to ensure deployments meet Family Dollar's standards for identity, networking, data residency, and compliance. Evaluate vendor and partner AI products for fit within Family Dollar's IT estate; build proofs of concept, run technical bake-offs, and produce clear recommendations. Execute experiments to vet emerging AI capabilities and determine their internal product-market fit. Deploy and maintain production-grade AI agents capable of reasoning, tool-use, and multi-step task execution. Manage the full lifecycle of your code, from initial prompt engineering and fine-tuning to CI/CD and real-time monitoring of agent performance. Mentor junior engineers and share knowledge across the AI and Automation team. Partner with IT support teams to co-own AI application support, including on-call coverage, while progressively transitioning ownership through SOPs, runbooks, and helpdesk documentation Performs other duties as assigned Position Requirements: Fully onsite office work environment Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (Master's preferred). 2+ years of experience developing AI solutions. Write clean, well-tested, well-documented Python code; conduct code reviews; and contribute to internal libraries, templates, and engineering best practices. Ability in developing, presenting and communicating technical concepts to varying audiences. Possesses a sense of urgency as well as the ability to motivate a team towards achieving results in a dynamic environment Experience in retail, supply chain, or large-scale operational environments within retail systems (POS, ERP, CRM, inventory, supply chain, etc). Advanced knowledge of recent GenAI platform advancements from top providers as well as equivalent platforms hyperscalers Experienced in responsible AI practices, model governance, and frameworks for evaluating LLM safety and accuracy. Contributions to open-source AI projects or relevant publications "Projected Salary Range: $121,000 to $151,000" 20% Bonus opportunity + other incentives Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Full time 510 Volvo Parkway,Chesapeake,Virginia 23320 IT Development Family Dollar
11/11/2026
Full time
Candidates must be authorized to work in the United States without the need for current or future visa sponsorship. This position is for full-time, onsite employment at the Family Dollar Chesapeake, VA Store Support Center. We handle relocation for anyone interested outside of the Hampton Roads, VA area General Summary: The AI Developer Engineer is responsible for developing new AI applications and software including agentic AI applications, analytical solutions and pilot new ideas for deployment. This role is critical part of Family Dollar's capability to build our own AI applications inhouse using top of line agent development kits, APIs, software libraries and interface with our vendors and partners to trial their products for fit within Family Dollar's IT estate, including our cloud environments, digital applications, and our operational systems. Principal Duties & Responsibilities: Design, build, and deploy production AI applications on Google Cloud Platform, applying machine learning and generative AI techniques to deliver solutions across merchandising, supply chain, store operations, finance, and customer experience. Develop agentic AI applications using modern agent development kits and frameworks (e.g., Google Agent Development Kit, Gemini Agent Platform, LangGraph), including multi-agent workflows, tool integration, and human-in-the-loop checkpoints. Build and operate retrieval-augmented generation (RAG) solutions that ground LLMs in Family Dollar's enterprise data, including ingestion, embeddings, vector and hybrid search, reranking, and evaluation. Establish and maintain MLOps pipelines for AI workloads, including CI/CD, model and prompt versioning, evaluation harnesses, monitoring, cost controls, and rollback procedures. Implement enterprise-grade guardrails for AI applications, including prompt injection defense, PII handling, content safety, role-based access controls, and audit logging - partnering closely with platform, security, infrastructure, and business stakeholders to ensure deployments meet Family Dollar's standards for identity, networking, data residency, and compliance. Evaluate vendor and partner AI products for fit within Family Dollar's IT estate; build proofs of concept, run technical bake-offs, and produce clear recommendations. Execute experiments to vet emerging AI capabilities and determine their internal product-market fit. Deploy and maintain production-grade AI agents capable of reasoning, tool-use, and multi-step task execution. Manage the full lifecycle of your code, from initial prompt engineering and fine-tuning to CI/CD and real-time monitoring of agent performance. Mentor junior engineers and share knowledge across the AI and Automation team. Partner with IT support teams to co-own AI application support, including on-call coverage, while progressively transitioning ownership through SOPs, runbooks, and helpdesk documentation Performs other duties as assigned Position Requirements: Fully onsite office work environment Bachelor's degree in Computer Science, Information Systems, Engineering, or related field (Master's preferred). 2+ years of experience developing AI solutions. Write clean, well-tested, well-documented Python code; conduct code reviews; and contribute to internal libraries, templates, and engineering best practices. Ability in developing, presenting and communicating technical concepts to varying audiences. Possesses a sense of urgency as well as the ability to motivate a team towards achieving results in a dynamic environment Experience in retail, supply chain, or large-scale operational environments within retail systems (POS, ERP, CRM, inventory, supply chain, etc). Advanced knowledge of recent GenAI platform advancements from top providers as well as equivalent platforms hyperscalers Experienced in responsible AI practices, model governance, and frameworks for evaluating LLM safety and accuracy. Contributions to open-source AI projects or relevant publications "Projected Salary Range: $121,000 to $151,000" 20% Bonus opportunity + other incentives Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. Full time 510 Volvo Parkway,Chesapeake,Virginia 23320 IT Development Family Dollar
Breckenridge Grand Vacations
Breckenridge, Colorado
Description: Marketing Business Systems Analyst Location: Breckenridge, CO (Hybrid - must reside in Colorado; in-office once a week and as needed) Position Type: Full-Time Exempt Compensation: $78,000 - $95,680 (DOE) About the Role At Breckenridge Grand Vacations, we create Grand Vacations by Sharing Smiles with every Owner, Guest, and coworker. As our Marketing Business Systems Analyst, you will be the driving force behind the technology that powers those smiles, leading the selection, implementation, and optimization of the marketing systems, applications, and integrations that enable a seamless customer journey from first data capture through purchase, owner upsell, and referral. You will be the subject matter expert for our marketing technology ecosystem, spanning Salesforce, Marketing Cloud, WordPress, Tableau, and a connected network of vendor platforms, translating complex business needs into clear technical requirements, workflows, and solutions. Working across our multi-channel marketing and sales teams, you will connect communication opportunities with the broader business, driving growth through innovation, automation, and efficiency. This is a hybrid position requiring the employee to reside in Colorado and work from our Breckenridge office, once a week and as needed for additional meetings or events. If you thrive in a collaborative, values-driven environment, are motivated by solving complex problems, and find deep satisfaction in building systems that create measurable impact for Owners, Guests, and coworkers, we'd love to meet you. Responsibilities Develop, implement, maintain, and optimize marketing applications, systems, integrations, and automation supporting tour generation, operational initiatives, and the customer journey. Serve as subject matter expert for marketing technology, including Salesforce platforms, TSW, WordPress/Gravity Forms, TravelClick, ChaseData/DialedIn, Tableau, DemandTools, NICE CXone, APIs, SFTP exchanges, and related technologies. Lead marketing technology and innovation initiatives, including system implementations, integrations, automation, website enhancements, CRM capabilities, behavioral tracking, digital personalization, and emerging technologies-and manage project roadmaps, priorities, timelines, budgets, risks, dependencies, change management, stakeholder communication, and business readiness. Analyze technology and business processes to identify gaps and recommend solutions that improve functionality, efficiency, scalability, and customer experience. Partner with Marketing, CRM Marketing, Sales, Operations, IT, Compliance, vendors, and other stakeholders to translate business needs into technical requirements, workflows, use cases, user stories, and acceptance criteria-and to enable targeted, integrated campaigns through effective use of customer data, tracking, preference management, A/B testing, progressive profiling, and automation. Manage and monitor system integrations and data flows-APIs, vendor connectors, scheduled jobs, automations, data synchronization, and lead handoffs-troubleshooting failures and coordinating resolution of cross-system issues. Support data integrity, governance, security, and compliance through established processes for data matching, deduplication, reconciliation, system access, configuration changes, consent management, customer preferences, and communication requirements such as CAN-SPAM, TCPA, and Do-Not-Call regulations. Develop and execute testing plans for system implementations, enhancements, and Salesforce seasonal releases, including user acceptance testing, regression testing, sandbox validation, data validation, issue resolution, and production readiness. Monitor system performance, usage, storage, messaging, email deliverability (including sender authentication, list hygiene, and bounce management), API consumption, and other technology resources to identify issues and opportunities for optimization. Leverage approved AI and automation tools to improve project discovery, requirements development, process analysis, documentation, testing, quality assurance, and data validation in accordance with Company policies. Maintain technical documentation and SOPs, coordinate system change control, manage vendor support escalations, train and enable users on new tools and processes, and promote consistent MarTech practices across platforms and departments. Uphold BGV's hospitality values: greeting everyone with enthusiasm, treating everyone with respect, making every interaction positive, taking personal responsibility, anticipating the needs of others, and supporting sustainability and community initiatives. Perform other duties as assigned. Requirements: Bachelor's degree in business, marketing, information systems, technology, or a related field, with 3+ years of related experience in digital, marketing technology, business systems, or technology management. Hands-on experience with Salesforce configuration-including objects, fields, validation rules, Flow automation, reports, dashboards, and user access concepts. Working knowledge of SQL, including joins, filtering, aggregation, and data validation, to investigate and reconcile customer and campaign data. Experience gathering business requirements, documenting workflows and acceptance criteria, troubleshooting integrations, and executing system and user acceptance testing. Experience troubleshooting integrations using field mappings, synchronization status, error logs, and an understanding of APIs, authentication, and scheduled file exchanges. Ability to assess downstream impacts of configuration and data changes across integrated systems. Proficiency with Excel for formulas, lookups, pivot tables, and data reconciliation, and with business documentation and collaboration tools. Experience designing, implementing, and maintaining integrations across CRM, marketing, and operational platforms. Experience working within a shared delivery model, partnering with dedicated platform administrators, IT, developers, and vendors to define solutions, coordinate configuration and integration work, and validate delivery. Ability to translate business needs and analytical findings into practical technical solutions and process improvements. Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences and present findings and recommendations to leaders, employees, and vendors. Ability to solve practical problems, manage competing priorities, navigate ambiguity, and independently drive results. Advanced proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams. Ability to accurately record time worked in the correct department using the Company time keeping system. Hybrid position requires the employee to reside in Colorado and work from the Breckenridge office once a week, and as needed for additional meetings or events. Must be comfortable working in a pet-friendly office with pets and pet dander present. Regularly sit and work at a computer for extended periods; frequently communicate in person, by phone, and through electronic platforms; occasionally stand, walk, bend, reach, stoop, push, or pull; occasionally lift, carry, or move office equipment and materials weighing up to 25 pounds; specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Preferred Qualifications Salesforce Administrator, Business Analyst, Advanced Administrator, Marketing Cloud Administrator, Marketing Cloud Email Specialist, Marketing Cloud Consultant, or comparable certification. Experience with marketing automation, customer data, and digital engagement platforms, preferably Salesforce Marketing Cloud Engagement and Marketing Cloud Connect. Working knowledge of Marketing Cloud Data Extensions, audience segmentation, SQL queries, and automation workflows using Journey Builder, Automation Studio, Contact Builder, and MobileConnect (SMS). Experience designing and implementing solutions across Salesforce and connected marketing platforms, preferably Marketing Cloud Engagement, including supporting integrations with operational systems such as TSW or reservation platforms. Experience with WordPress or similar content management systems, including page and form updates, plugins, and coordinating changes with web developers or agencies. Working knowledge of website structure, HTML, CSS, and JavaScript tags, enough to troubleshoot forms, tracking, and data capture. Experience implementing and validating website and campaign tracking using Google Analytics 4, Google Tag Manager, UTM standards, and conversion tracking across web, email, and paid channels. Experience connecting web forms (such as Gravity Forms), booking engines (such as TravelClick/Amadeus or Inntopia), and landing pages to CRM and marketing automation platforms, including lead routing, attribution, and troubleshooting the flow of data into those systems. Familiarity with cookie consent, privacy, and web accessibility (ADA/WCAG) requirements as they apply to data collection and customer-facing forms. Experience supporting Marketing Operations, Sales Operations, customer service, or other business operations functions. Familiarity with lead-to-tour, reservation, sales, owner service, or related customer lifecycle workflows. . click apply for full job details
11/10/2026
Full time
Description: Marketing Business Systems Analyst Location: Breckenridge, CO (Hybrid - must reside in Colorado; in-office once a week and as needed) Position Type: Full-Time Exempt Compensation: $78,000 - $95,680 (DOE) About the Role At Breckenridge Grand Vacations, we create Grand Vacations by Sharing Smiles with every Owner, Guest, and coworker. As our Marketing Business Systems Analyst, you will be the driving force behind the technology that powers those smiles, leading the selection, implementation, and optimization of the marketing systems, applications, and integrations that enable a seamless customer journey from first data capture through purchase, owner upsell, and referral. You will be the subject matter expert for our marketing technology ecosystem, spanning Salesforce, Marketing Cloud, WordPress, Tableau, and a connected network of vendor platforms, translating complex business needs into clear technical requirements, workflows, and solutions. Working across our multi-channel marketing and sales teams, you will connect communication opportunities with the broader business, driving growth through innovation, automation, and efficiency. This is a hybrid position requiring the employee to reside in Colorado and work from our Breckenridge office, once a week and as needed for additional meetings or events. If you thrive in a collaborative, values-driven environment, are motivated by solving complex problems, and find deep satisfaction in building systems that create measurable impact for Owners, Guests, and coworkers, we'd love to meet you. Responsibilities Develop, implement, maintain, and optimize marketing applications, systems, integrations, and automation supporting tour generation, operational initiatives, and the customer journey. Serve as subject matter expert for marketing technology, including Salesforce platforms, TSW, WordPress/Gravity Forms, TravelClick, ChaseData/DialedIn, Tableau, DemandTools, NICE CXone, APIs, SFTP exchanges, and related technologies. Lead marketing technology and innovation initiatives, including system implementations, integrations, automation, website enhancements, CRM capabilities, behavioral tracking, digital personalization, and emerging technologies-and manage project roadmaps, priorities, timelines, budgets, risks, dependencies, change management, stakeholder communication, and business readiness. Analyze technology and business processes to identify gaps and recommend solutions that improve functionality, efficiency, scalability, and customer experience. Partner with Marketing, CRM Marketing, Sales, Operations, IT, Compliance, vendors, and other stakeholders to translate business needs into technical requirements, workflows, use cases, user stories, and acceptance criteria-and to enable targeted, integrated campaigns through effective use of customer data, tracking, preference management, A/B testing, progressive profiling, and automation. Manage and monitor system integrations and data flows-APIs, vendor connectors, scheduled jobs, automations, data synchronization, and lead handoffs-troubleshooting failures and coordinating resolution of cross-system issues. Support data integrity, governance, security, and compliance through established processes for data matching, deduplication, reconciliation, system access, configuration changes, consent management, customer preferences, and communication requirements such as CAN-SPAM, TCPA, and Do-Not-Call regulations. Develop and execute testing plans for system implementations, enhancements, and Salesforce seasonal releases, including user acceptance testing, regression testing, sandbox validation, data validation, issue resolution, and production readiness. Monitor system performance, usage, storage, messaging, email deliverability (including sender authentication, list hygiene, and bounce management), API consumption, and other technology resources to identify issues and opportunities for optimization. Leverage approved AI and automation tools to improve project discovery, requirements development, process analysis, documentation, testing, quality assurance, and data validation in accordance with Company policies. Maintain technical documentation and SOPs, coordinate system change control, manage vendor support escalations, train and enable users on new tools and processes, and promote consistent MarTech practices across platforms and departments. Uphold BGV's hospitality values: greeting everyone with enthusiasm, treating everyone with respect, making every interaction positive, taking personal responsibility, anticipating the needs of others, and supporting sustainability and community initiatives. Perform other duties as assigned. Requirements: Bachelor's degree in business, marketing, information systems, technology, or a related field, with 3+ years of related experience in digital, marketing technology, business systems, or technology management. Hands-on experience with Salesforce configuration-including objects, fields, validation rules, Flow automation, reports, dashboards, and user access concepts. Working knowledge of SQL, including joins, filtering, aggregation, and data validation, to investigate and reconcile customer and campaign data. Experience gathering business requirements, documenting workflows and acceptance criteria, troubleshooting integrations, and executing system and user acceptance testing. Experience troubleshooting integrations using field mappings, synchronization status, error logs, and an understanding of APIs, authentication, and scheduled file exchanges. Ability to assess downstream impacts of configuration and data changes across integrated systems. Proficiency with Excel for formulas, lookups, pivot tables, and data reconciliation, and with business documentation and collaboration tools. Experience designing, implementing, and maintaining integrations across CRM, marketing, and operational platforms. Experience working within a shared delivery model, partnering with dedicated platform administrators, IT, developers, and vendors to define solutions, coordinate configuration and integration work, and validate delivery. Ability to translate business needs and analytical findings into practical technical solutions and process improvements. Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences and present findings and recommendations to leaders, employees, and vendors. Ability to solve practical problems, manage competing priorities, navigate ambiguity, and independently drive results. Advanced proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams. Ability to accurately record time worked in the correct department using the Company time keeping system. Hybrid position requires the employee to reside in Colorado and work from the Breckenridge office once a week, and as needed for additional meetings or events. Must be comfortable working in a pet-friendly office with pets and pet dander present. Regularly sit and work at a computer for extended periods; frequently communicate in person, by phone, and through electronic platforms; occasionally stand, walk, bend, reach, stoop, push, or pull; occasionally lift, carry, or move office equipment and materials weighing up to 25 pounds; specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Preferred Qualifications Salesforce Administrator, Business Analyst, Advanced Administrator, Marketing Cloud Administrator, Marketing Cloud Email Specialist, Marketing Cloud Consultant, or comparable certification. Experience with marketing automation, customer data, and digital engagement platforms, preferably Salesforce Marketing Cloud Engagement and Marketing Cloud Connect. Working knowledge of Marketing Cloud Data Extensions, audience segmentation, SQL queries, and automation workflows using Journey Builder, Automation Studio, Contact Builder, and MobileConnect (SMS). Experience designing and implementing solutions across Salesforce and connected marketing platforms, preferably Marketing Cloud Engagement, including supporting integrations with operational systems such as TSW or reservation platforms. Experience with WordPress or similar content management systems, including page and form updates, plugins, and coordinating changes with web developers or agencies. Working knowledge of website structure, HTML, CSS, and JavaScript tags, enough to troubleshoot forms, tracking, and data capture. Experience implementing and validating website and campaign tracking using Google Analytics 4, Google Tag Manager, UTM standards, and conversion tracking across web, email, and paid channels. Experience connecting web forms (such as Gravity Forms), booking engines (such as TravelClick/Amadeus or Inntopia), and landing pages to CRM and marketing automation platforms, including lead routing, attribution, and troubleshooting the flow of data into those systems. Familiarity with cookie consent, privacy, and web accessibility (ADA/WCAG) requirements as they apply to data collection and customer-facing forms. Experience supporting Marketing Operations, Sales Operations, customer service, or other business operations functions. Familiarity with lead-to-tour, reservation, sales, owner service, or related customer lifecycle workflows. . click apply for full job details
Job Description The purpose of this classification is to perform professional and technical work functions in the development, implementation, and management of the City's World Wide Web sites and internet/intranet applications. The following duties are normal for this classification. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Specific duties listed may not be required for all positions within this classification, but are determined by the normal requirements for the particular position. Maintains the City of Tuscaloosa's home page, subdomains and related web sites; maintains related and directly surrounding layers of files; supports all web-related work and technical applications; provides support for the City's intranet. Ensures presentation of a consistent visual image on the City's web sites by promoting uniform fonts, formatting icons, images, layout techniques, and modularization; promotes proper use of language and stays abreast of developing standards; knows current web development standards as published by the World Wide Web Consortium (W3C); is familiar with standard web development languages such as HTML, XHTML, JavaScript and style sheets such as Cascading Style Sheets (CSS). Maintains knowledge of WCAG and ADA standards and other privacy regulations, and general best practices for web content, with experience putting practices in place to meet these requirements. Develops a strategic five-year plan and goals for Web and Digital Strategy. Prioritizes future web development needs. Oversees and executes upon the content strategy and layout of new webpages in high-priority, high-visibility areas, determined collaboratively with Communications. Ensures that City of Tuscaloosa brand standards are upheld and aligned across the City website. Provides high-level page layout support, including building pages. Determines and oversees the Web Developer's assignments; supervises and evaluates assigned staff. Forms strong, collaborative relationships with various stakeholders throughout the City. Responsible for project management and the creation and redesign of pages, including managing the approval process with both departmental units and leadership. Facilitates the testing and launch of new web pages with departments and provides status updates to leadership in the selected areas to ensure continued progress and successful completion of each project. Performs regular reviews of the website at large to recommend priorities to the Director of Communications for future web content projects. Performs additional duties and assists with special projects as assigned, which could include serving as a resource to address website accessibility concerns identified in the selected areas. Partners with IT to provide UX assistance and insight for all front facing systems to ensure user experience standards are met. Configures servers and sets communication parameters which ensure timely delivery of information; ensures servers and browsers are configured so that all City web sites are visible to the largest possible audience; configures network security so that publications are served only to the intended audience. Promotes the City web site to appropriate internal and external audiences; establishes pointers from other relevant sites and web search sites; organizes informational training sessions and encourages promotion of the site through other departmental communications vehicles. Organizes informational training sessions and encourages promotion of the site through other departmental communications vehicles. Develops enterprise-wide web applications; maintains home page and directly surrounding layers of files; manages the evolution of the City's web sites, web related work, and technical applications; provides technical support for problem resolution. Provides publisher and user support and coordinates training for publishers; represents the City on external working and advisory committees. Maintains a content review schedule to ensure website content is current and accurate. Assists with development and delivery of presentations, including but not limited to; graphical design, presentation development, presentation rehearsal and review, setup and removal of projection and presentation equipment. Assists with System Administration and ensures system security policies and processes are followed. Maintains website GIS services delivery in cooperation with the GIS Manager. Maintains template and image archives and related records as required. Assists with the creation of audio-visual assets for use on city website and other communications outlets. Manages digital signage displays throughout city facilities. Answers the telephone; provides information, guidance and assistance; takes and relays messages and/or directs calls to appropriate personnel; returns calls. Responds to questions, problems, and requests for information/assistance from employees, officials or other persons. Collects and use user traffic data to make informed data driven decisions and communicate challenges and progress to departmental units and leadership. Communicates with supervisor, co-workers, users, departments, vendors, and outside agencies to discuss work in progress, exchange information, resolve problems, coordinate equipment needs, provide operational support, and project management. Maintains knowledge of policies, procedures, and laws to provide on-line assistance and develop application functions for automated systems. Maintains knowledge of operating systems and platforms and software programs to operate a computer in an efficient and effective manner. Maintains an awareness of new products, trends, and advances in the profession; reads professional literature; attends workshops, conferences, and training sessions. Performs 24-hour on-call service as required. Operates a motor vehicle to conduct work activities. Copies and distributes correspondence, memoranda, and reports. Recommends policies and procedures that guide and support the provision of quality services by the department. Incorporates continuous quality improvement principles in day -to -day activities. Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner. Must meet regular attendance requirements. Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens. Performs other related duties as required. High school diploma or GED required; bachelor's or associate's degree or technical/vocational school diploma in computer science, information systems, or related field preferred; three years of experience in web design, web development, web programming, web implementation, web administration, web maintenance, or a related field, or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Supervisory experience preferred. Must possess and maintain a valid driver's license. The following requirements are normal for this classification. Specific requirements may not apply to all positions within this classification, but are determined by the normal requirements for the particular position. PHYSICAL REQUIREMENTS: Must be able to operate a variety of equipment, machinery and tools, which may include a personal computer, terminal, terminal server, printer, tape/disk drives, uninterruptible power source, optical disk reader, scanner, modem, plotter, copy machine, facsimile machine, calculator, telephone, etc. Physical demand requirements are at levels of those for light work. DATA COMPREHENSION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things which may include forms, reports, logs, maps, drawings, flow charts, technical manuals, operational manuals, procedural manuals, and reference materials. INTERPERSONAL COMMUNICATION: Requires the ability to speak with and/or signal people to convey or exchange technical information, including giving/receiving assignments and/or directions to/from co-workers, assistants, managers, or supervisors as well as communicating with the general public. LANGUAGE ABILITY: Requires ability to read a variety of technical documentation, directions, instructions, and methods and procedures. Requires the ability to write job related documentation and reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control, and confidence using correct English and well-modulated voice. INTELLIGENCE: Requires the ability to learn, understand, and apply relatively complex web development principles and techniques, to understand departmental policies and procedures, to make independent judgments in absence of supervision, and to acquire and be able to expound on knowledge of topics related to primary occupation. VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow verbal and written instructions. NUMERICAL APTITUDE: Requires the ability to add and subtract . click apply for full job details
11/10/2026
Full time
Job Description The purpose of this classification is to perform professional and technical work functions in the development, implementation, and management of the City's World Wide Web sites and internet/intranet applications. The following duties are normal for this classification. The omission of specific duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Specific duties listed may not be required for all positions within this classification, but are determined by the normal requirements for the particular position. Maintains the City of Tuscaloosa's home page, subdomains and related web sites; maintains related and directly surrounding layers of files; supports all web-related work and technical applications; provides support for the City's intranet. Ensures presentation of a consistent visual image on the City's web sites by promoting uniform fonts, formatting icons, images, layout techniques, and modularization; promotes proper use of language and stays abreast of developing standards; knows current web development standards as published by the World Wide Web Consortium (W3C); is familiar with standard web development languages such as HTML, XHTML, JavaScript and style sheets such as Cascading Style Sheets (CSS). Maintains knowledge of WCAG and ADA standards and other privacy regulations, and general best practices for web content, with experience putting practices in place to meet these requirements. Develops a strategic five-year plan and goals for Web and Digital Strategy. Prioritizes future web development needs. Oversees and executes upon the content strategy and layout of new webpages in high-priority, high-visibility areas, determined collaboratively with Communications. Ensures that City of Tuscaloosa brand standards are upheld and aligned across the City website. Provides high-level page layout support, including building pages. Determines and oversees the Web Developer's assignments; supervises and evaluates assigned staff. Forms strong, collaborative relationships with various stakeholders throughout the City. Responsible for project management and the creation and redesign of pages, including managing the approval process with both departmental units and leadership. Facilitates the testing and launch of new web pages with departments and provides status updates to leadership in the selected areas to ensure continued progress and successful completion of each project. Performs regular reviews of the website at large to recommend priorities to the Director of Communications for future web content projects. Performs additional duties and assists with special projects as assigned, which could include serving as a resource to address website accessibility concerns identified in the selected areas. Partners with IT to provide UX assistance and insight for all front facing systems to ensure user experience standards are met. Configures servers and sets communication parameters which ensure timely delivery of information; ensures servers and browsers are configured so that all City web sites are visible to the largest possible audience; configures network security so that publications are served only to the intended audience. Promotes the City web site to appropriate internal and external audiences; establishes pointers from other relevant sites and web search sites; organizes informational training sessions and encourages promotion of the site through other departmental communications vehicles. Organizes informational training sessions and encourages promotion of the site through other departmental communications vehicles. Develops enterprise-wide web applications; maintains home page and directly surrounding layers of files; manages the evolution of the City's web sites, web related work, and technical applications; provides technical support for problem resolution. Provides publisher and user support and coordinates training for publishers; represents the City on external working and advisory committees. Maintains a content review schedule to ensure website content is current and accurate. Assists with development and delivery of presentations, including but not limited to; graphical design, presentation development, presentation rehearsal and review, setup and removal of projection and presentation equipment. Assists with System Administration and ensures system security policies and processes are followed. Maintains website GIS services delivery in cooperation with the GIS Manager. Maintains template and image archives and related records as required. Assists with the creation of audio-visual assets for use on city website and other communications outlets. Manages digital signage displays throughout city facilities. Answers the telephone; provides information, guidance and assistance; takes and relays messages and/or directs calls to appropriate personnel; returns calls. Responds to questions, problems, and requests for information/assistance from employees, officials or other persons. Collects and use user traffic data to make informed data driven decisions and communicate challenges and progress to departmental units and leadership. Communicates with supervisor, co-workers, users, departments, vendors, and outside agencies to discuss work in progress, exchange information, resolve problems, coordinate equipment needs, provide operational support, and project management. Maintains knowledge of policies, procedures, and laws to provide on-line assistance and develop application functions for automated systems. Maintains knowledge of operating systems and platforms and software programs to operate a computer in an efficient and effective manner. Maintains an awareness of new products, trends, and advances in the profession; reads professional literature; attends workshops, conferences, and training sessions. Performs 24-hour on-call service as required. Operates a motor vehicle to conduct work activities. Copies and distributes correspondence, memoranda, and reports. Recommends policies and procedures that guide and support the provision of quality services by the department. Incorporates continuous quality improvement principles in day -to -day activities. Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner. Must meet regular attendance requirements. Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens. Performs other related duties as required. High school diploma or GED required; bachelor's or associate's degree or technical/vocational school diploma in computer science, information systems, or related field preferred; three years of experience in web design, web development, web programming, web implementation, web administration, web maintenance, or a related field, or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Supervisory experience preferred. Must possess and maintain a valid driver's license. The following requirements are normal for this classification. Specific requirements may not apply to all positions within this classification, but are determined by the normal requirements for the particular position. PHYSICAL REQUIREMENTS: Must be able to operate a variety of equipment, machinery and tools, which may include a personal computer, terminal, terminal server, printer, tape/disk drives, uninterruptible power source, optical disk reader, scanner, modem, plotter, copy machine, facsimile machine, calculator, telephone, etc. Physical demand requirements are at levels of those for light work. DATA COMPREHENSION: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things which may include forms, reports, logs, maps, drawings, flow charts, technical manuals, operational manuals, procedural manuals, and reference materials. INTERPERSONAL COMMUNICATION: Requires the ability to speak with and/or signal people to convey or exchange technical information, including giving/receiving assignments and/or directions to/from co-workers, assistants, managers, or supervisors as well as communicating with the general public. LANGUAGE ABILITY: Requires ability to read a variety of technical documentation, directions, instructions, and methods and procedures. Requires the ability to write job related documentation and reports with proper format, punctuation, spelling and grammar, using all parts of speech. Requires the ability to speak with and before others with poise, voice control, and confidence using correct English and well-modulated voice. INTELLIGENCE: Requires the ability to learn, understand, and apply relatively complex web development principles and techniques, to understand departmental policies and procedures, to make independent judgments in absence of supervision, and to acquire and be able to expound on knowledge of topics related to primary occupation. VERBAL APTITUDE: Requires the ability to record and deliver information, to explain procedures, and to follow verbal and written instructions. NUMERICAL APTITUDE: Requires the ability to add and subtract . click apply for full job details