Job Description Expertise in Salesforce technologies such as Salesforce Einstein, Apex, Lightning, and other Salesforce Cloud solutions. Deep understanding of machine learning, AI algorithms, and data science principles. Strong experience in cloud platforms (AWS, Azure, Google Cloud) and integration with Salesforce. Familiarity with AI development tools (TensorFlow, PyTorch, etc.) and data processing frameworks. Experience with data governance, security, and compliance in AI. Strong communication skills and the ability to translate complex technical concepts to business audiences. Lead a team of Salesforce professionals, including administrators, developers, business analysts, and consultants. Lead the design of Salesforce solutions that are scalable, maintainable, and aligned with business requirements. This includes data model design, security model design, and integration patterns. Create high-level technical architecture blueprints that integrate with existing systems and ensure the system meets functional and non-functional requirements. Act as the go-to person for technical decision-making, advising on the best tools, frameworks, and approaches to solve business problems. Design and architect AI solutions using Salesforce's native tools (like Einstein AI, Salesforce Data Cloud) or third-party AI technologies. Collaborate with business stakeholders to identify opportunities for AI integration, automation, and optimization. Create scalable and efficient AI models that improve customer engagement, decision-making, and business processes. Advise on best practices for incorporating AI capabilities into Salesforce CRM, Sales Cloud, Service Cloud, Marketing Cloud, Health Cloud, and other Salesforce products. Lead the integration of AI-driven solutions with Salesforce's CRM systems, including customizing Salesforce Einstein and other tools to support specific business needs. Ensure smooth data flow between Salesforce and AI platforms, managing both structured and unstructured data. Oversee the development of machine learning models for predictive analytics, natural language processing (NLP), recommendation systems, and automation tools. Supervise the training and testing of models to ensure accuracy, fairness, and compliance with ethical standards. Continuously monitor AI models' performance and make necessary adjustments or improvements. Stay up to date with Salesforce updates, new features, and emerging technologies. Advocate for the adoption of innovative Salesforce solutions that could benefit the organization. Address and resolve technical issues, system failures, or user challenges promptly.
11/12/2026
Full time
Job Description Expertise in Salesforce technologies such as Salesforce Einstein, Apex, Lightning, and other Salesforce Cloud solutions. Deep understanding of machine learning, AI algorithms, and data science principles. Strong experience in cloud platforms (AWS, Azure, Google Cloud) and integration with Salesforce. Familiarity with AI development tools (TensorFlow, PyTorch, etc.) and data processing frameworks. Experience with data governance, security, and compliance in AI. Strong communication skills and the ability to translate complex technical concepts to business audiences. Lead a team of Salesforce professionals, including administrators, developers, business analysts, and consultants. Lead the design of Salesforce solutions that are scalable, maintainable, and aligned with business requirements. This includes data model design, security model design, and integration patterns. Create high-level technical architecture blueprints that integrate with existing systems and ensure the system meets functional and non-functional requirements. Act as the go-to person for technical decision-making, advising on the best tools, frameworks, and approaches to solve business problems. Design and architect AI solutions using Salesforce's native tools (like Einstein AI, Salesforce Data Cloud) or third-party AI technologies. Collaborate with business stakeholders to identify opportunities for AI integration, automation, and optimization. Create scalable and efficient AI models that improve customer engagement, decision-making, and business processes. Advise on best practices for incorporating AI capabilities into Salesforce CRM, Sales Cloud, Service Cloud, Marketing Cloud, Health Cloud, and other Salesforce products. Lead the integration of AI-driven solutions with Salesforce's CRM systems, including customizing Salesforce Einstein and other tools to support specific business needs. Ensure smooth data flow between Salesforce and AI platforms, managing both structured and unstructured data. Oversee the development of machine learning models for predictive analytics, natural language processing (NLP), recommendation systems, and automation tools. Supervise the training and testing of models to ensure accuracy, fairness, and compliance with ethical standards. Continuously monitor AI models' performance and make necessary adjustments or improvements. Stay up to date with Salesforce updates, new features, and emerging technologies. Advocate for the adoption of innovative Salesforce solutions that could benefit the organization. Address and resolve technical issues, system failures, or user challenges promptly.
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Senior Software Engineer for our Currents team, responsible for building, maintaining, and evolving Currents, our data export system at scale. The Currents system is a robust Kafka-based event pipeline handling tens of billions of messages daily that our customers leverage to analyze user behavior in near real-time. You'll be a key engineer on a highly collaborative and skilled team, responsible for bringing projects from concept to production and improving our existing high-scale systems. You will be leveraging your past experiences, your skills, and a strong sense of teamwork to tackle the significant engineering challenges of running a critical data streaming system. WHO YOU ARE 5+ years of full-stack development experience Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization Leads by example. Excellent at mentoring engineers. Makes your colleagues better Self-starter with great communication and organizational skills and experience working in a highly collaborative team environment Experience with Kafka at scale, or comparable technology Professional experience working with distributed systems and/or microservices Bonus if you've worked with Java, Kotlin, Confluent, or React For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $140,400 and $232,200/year with an expected On Target Earnings (OTE) between $156,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. Depending on where you are located, you may have certain rights available to you in relation to Braze's use of AI: To opt out of AI-assisted review of your application, please click the "Learn More" at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a retroactive manual review of any decision made or to contest a decision, please contact us at . Please contact us at with any questions. To find out more about our hiring process, check out this page . Notice Regarding Automated Employment Decision Tool (NYC Local Law 144) Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. To opt out of AI-assisted review of your application, please click the "Learn More" button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at promptly after applying. Summaries of the most recent bias audit results for such tools are available here . Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
11/12/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Senior Software Engineer for our Currents team, responsible for building, maintaining, and evolving Currents, our data export system at scale. The Currents system is a robust Kafka-based event pipeline handling tens of billions of messages daily that our customers leverage to analyze user behavior in near real-time. You'll be a key engineer on a highly collaborative and skilled team, responsible for bringing projects from concept to production and improving our existing high-scale systems. You will be leveraging your past experiences, your skills, and a strong sense of teamwork to tackle the significant engineering challenges of running a critical data streaming system. WHO YOU ARE 5+ years of full-stack development experience Experience building foundational systems at scale and spearheading software projects that significantly advanced the goals of your organization Leads by example. Excellent at mentoring engineers. Makes your colleagues better Self-starter with great communication and organizational skills and experience working in a highly collaborative team environment Experience with Kafka at scale, or comparable technology Professional experience working with distributed systems and/or microservices Bonus if you've worked with Java, Kotlin, Confluent, or React For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $140,400 and $232,200/year with an expected On Target Earnings (OTE) between $156,000 and $258,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. Depending on where you are located, you may have certain rights available to you in relation to Braze's use of AI: To opt out of AI-assisted review of your application, please click the "Learn More" at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. To exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a retroactive manual review of any decision made or to contest a decision, please contact us at . Please contact us at with any questions. To find out more about our hiring process, check out this page . Notice Regarding Automated Employment Decision Tool (NYC Local Law 144) Our use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. To opt out of AI-assisted review of your application, please click the "Learn More" button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at promptly after applying. Summaries of the most recent bias audit results for such tools are available here . Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
ADEPT Force Group Incorporated
Alexandria, Virginia
Job Description Job Description Contract Labor Category (LCAT): MuleSoft Developer Position: MuleSoft Developer Clearance: Active Secret Location: Telework Type: Exempt Salaried, Full Time, Regular Description The MuleSoft Developer builds and deploys APIs and integration flows using Anypoint Studio. The role focuses on writing efficient code for data transformation, error handling, and message routing according to technical specifications. The MuleSoft Developer is responsible for designing, developing, testing, deploying, and maintaining mission-critical enterprise integration solutions that enable seamless connectivity across U.S. Army / Department of War (DoW) business systems. This role serves as the technical bridge between the Salesforce ecosystem, including Sales Cloud, Service Cloud, and Experience Cloud, and external enterprise applications, Enterprise Resource Planning (ERP) platforms, legacy government databases, authoritative data sources, and third-party SaaS solutions. Using MuleSoft's Anypoint Platform, the MuleSoft Developer develops scalable, secure, and reusable APIs aligned with MuleSoft's API-led connectivity architecture, including System, Process, and Experience APIs. Responsibilities include integration architecture design, API development, data transformation, performance optimization, troubleshooting, and support of enterprise-wide integration initiatives. The position requires hands-on expertise with Mule Runtime 4, DataWeave 2.0, Salesforce integrations, Application Programming Interface (API) management, and automated Continuous Integration/ Continuous Delivery (CI/CD) deployment pipelines. The MuleSoft Developer collaborates with DoW and business stakeholders, architects, developers, and system administrators to deliver high-quality integration solutions that support organizational objectives, ensure data integrity, and promote efficient information exchange across the enterprise. Duties and Responsibilities API & Integration Engineering: Design, build, and maintain enterprise integration flows, Representational State Transfer (REST)ful, Simple Object Access Protocol (SOAP) APIs, and data pipelines connecting Salesforce to legacy DoW databases, ERPs, and third-party platforms using MuleSoft Anypoint Studio and CloudHub API-Led Architecture: Implement 3-tiered API-led architectures (System, Process, Experience layers) and reusable components using RAML/OAS Salesforce Connectivity: Configure and optimize Salesforce-to-external system integrations using the MuleSoft Salesforce Connector, Platform Events, Change Data Capture (CDC), and Salesforce Bulk/REST APIs Data Transformation: Develop complex data mappings, transformations, and enrichments using DataWeave 2.0 Reliability & Security: Implement Enterprise Integration Patterns (EIP), message queuing: Java Message Service (JMS), Kafka, or Amazon WebServices (AWS) Simple Queue Service (SQS)/ Simple Notification Service (SNS), robust error-handling frameworks, rate limiting, and gateway-enforced security policies: OAuth 2.0, Mutual Transport Layer Security (mTLS), Public Key Infrastructure (PKI) certificates, secrets management, and Role Based Access Control (RBAC) in Anypoint API Manager aligned with DoW cybersecurity and identity management controls DevOps & Testing: Write unit and functional tests using MUnit; automate deployments using Maven and DevSecOps CI/CD pipelines (GitLab CI, GitHub Actions, Jenkins, or Azure DevOps) Troubleshooting & Optimization: Monitor API performance, analyze runtime transaction logs, and resolve connectivity, throttling, and latency issues across hybrid environments Stakeholder Collaboration: Partner with DoW stakeholders, Salesforce Administrators, Solutions Architects, and business analysts to translate complex functional requirements into low-level technical specifications within an Agile environment Legacy Modernization: Analyze legacy DoW systems to identify architectural bottlenecks and implement API-led migration paths Security & Compliance: Enforce FedRAMP, NIST, and DoW cybersecurity requirements, including PII safeguards for data in transit and at rest Required Qualifications Bachelor's degree in Computer Science, Information Systems, Software Engineering, or equivalent practical experience 3-6+ years of professional integration experience, with at least 3 years dedicated to the MuleSoft Anypoint Platform Salesforce Ecosystem: Solid understanding of Salesforce core objects, data models, Salesforce Object Query Language (SOQL)/ Salesforce Object Search Language (SOSL), security architecture, and outbound integration mechanisms (Webhooks, Platform Events, Apex Callouts) Proficiency in RAML and OpenAPI (OAS) specification design, Advanced DataWeave 2.0 transformation skills Practical knowledge of relational databases (Structure Query Language (SQL), PostgreSQL) and messaging technologies (Kafka, JMS, AWS SQS/SNS) Hands-on experience with version control (Git) and dependency management (Maven) Experience working within Agile/Scrum delivery teams Active Secret Security Clearance; U.S. Citizenship required Desired Qualifications MuleSoft Certified Developer (Level 1 / Level 2) MuleSoft Certified Integration Architect Salesforce Certified Platform Developer I (PDI) or Salesforce Certified Administrator Experience deploying to Anypoint Runtime Fabric (RTF) or CloudHub 2.0 Experience integrating Salesforce Data Cloud, Marketing Cloud, or Agentforce/AI-driven APIs Background working in Agile/Scrum cross-functional environments If you require a reasonable accommodation for any part of the application or hiring process, please notify the Director of People Operations. Reasonable accommodations are provided to qualified individuals with disabilities in accordance with applicable law.
11/12/2026
Full time
Job Description Job Description Contract Labor Category (LCAT): MuleSoft Developer Position: MuleSoft Developer Clearance: Active Secret Location: Telework Type: Exempt Salaried, Full Time, Regular Description The MuleSoft Developer builds and deploys APIs and integration flows using Anypoint Studio. The role focuses on writing efficient code for data transformation, error handling, and message routing according to technical specifications. The MuleSoft Developer is responsible for designing, developing, testing, deploying, and maintaining mission-critical enterprise integration solutions that enable seamless connectivity across U.S. Army / Department of War (DoW) business systems. This role serves as the technical bridge between the Salesforce ecosystem, including Sales Cloud, Service Cloud, and Experience Cloud, and external enterprise applications, Enterprise Resource Planning (ERP) platforms, legacy government databases, authoritative data sources, and third-party SaaS solutions. Using MuleSoft's Anypoint Platform, the MuleSoft Developer develops scalable, secure, and reusable APIs aligned with MuleSoft's API-led connectivity architecture, including System, Process, and Experience APIs. Responsibilities include integration architecture design, API development, data transformation, performance optimization, troubleshooting, and support of enterprise-wide integration initiatives. The position requires hands-on expertise with Mule Runtime 4, DataWeave 2.0, Salesforce integrations, Application Programming Interface (API) management, and automated Continuous Integration/ Continuous Delivery (CI/CD) deployment pipelines. The MuleSoft Developer collaborates with DoW and business stakeholders, architects, developers, and system administrators to deliver high-quality integration solutions that support organizational objectives, ensure data integrity, and promote efficient information exchange across the enterprise. Duties and Responsibilities API & Integration Engineering: Design, build, and maintain enterprise integration flows, Representational State Transfer (REST)ful, Simple Object Access Protocol (SOAP) APIs, and data pipelines connecting Salesforce to legacy DoW databases, ERPs, and third-party platforms using MuleSoft Anypoint Studio and CloudHub API-Led Architecture: Implement 3-tiered API-led architectures (System, Process, Experience layers) and reusable components using RAML/OAS Salesforce Connectivity: Configure and optimize Salesforce-to-external system integrations using the MuleSoft Salesforce Connector, Platform Events, Change Data Capture (CDC), and Salesforce Bulk/REST APIs Data Transformation: Develop complex data mappings, transformations, and enrichments using DataWeave 2.0 Reliability & Security: Implement Enterprise Integration Patterns (EIP), message queuing: Java Message Service (JMS), Kafka, or Amazon WebServices (AWS) Simple Queue Service (SQS)/ Simple Notification Service (SNS), robust error-handling frameworks, rate limiting, and gateway-enforced security policies: OAuth 2.0, Mutual Transport Layer Security (mTLS), Public Key Infrastructure (PKI) certificates, secrets management, and Role Based Access Control (RBAC) in Anypoint API Manager aligned with DoW cybersecurity and identity management controls DevOps & Testing: Write unit and functional tests using MUnit; automate deployments using Maven and DevSecOps CI/CD pipelines (GitLab CI, GitHub Actions, Jenkins, or Azure DevOps) Troubleshooting & Optimization: Monitor API performance, analyze runtime transaction logs, and resolve connectivity, throttling, and latency issues across hybrid environments Stakeholder Collaboration: Partner with DoW stakeholders, Salesforce Administrators, Solutions Architects, and business analysts to translate complex functional requirements into low-level technical specifications within an Agile environment Legacy Modernization: Analyze legacy DoW systems to identify architectural bottlenecks and implement API-led migration paths Security & Compliance: Enforce FedRAMP, NIST, and DoW cybersecurity requirements, including PII safeguards for data in transit and at rest Required Qualifications Bachelor's degree in Computer Science, Information Systems, Software Engineering, or equivalent practical experience 3-6+ years of professional integration experience, with at least 3 years dedicated to the MuleSoft Anypoint Platform Salesforce Ecosystem: Solid understanding of Salesforce core objects, data models, Salesforce Object Query Language (SOQL)/ Salesforce Object Search Language (SOSL), security architecture, and outbound integration mechanisms (Webhooks, Platform Events, Apex Callouts) Proficiency in RAML and OpenAPI (OAS) specification design, Advanced DataWeave 2.0 transformation skills Practical knowledge of relational databases (Structure Query Language (SQL), PostgreSQL) and messaging technologies (Kafka, JMS, AWS SQS/SNS) Hands-on experience with version control (Git) and dependency management (Maven) Experience working within Agile/Scrum delivery teams Active Secret Security Clearance; U.S. Citizenship required Desired Qualifications MuleSoft Certified Developer (Level 1 / Level 2) MuleSoft Certified Integration Architect Salesforce Certified Platform Developer I (PDI) or Salesforce Certified Administrator Experience deploying to Anypoint Runtime Fabric (RTF) or CloudHub 2.0 Experience integrating Salesforce Data Cloud, Marketing Cloud, or Agentforce/AI-driven APIs Background working in Agile/Scrum cross-functional environments If you require a reasonable accommodation for any part of the application or hiring process, please notify the Director of People Operations. Reasonable accommodations are provided to qualified individuals with disabilities in accordance with applicable law.
Safe-Guard Products International LLC
Atlanta, Georgia
Job Description Job Description Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform. Job Title: Manager, D2C Reporting, Analytics and Insights (remote/ onsite) Location: US-GA-Atlanta (Sandy Springs) FLSA : Exempt Job Overview : We are looking for a highly skilled Manager, D2C Reporting, Analytics, and Insights to join our Direct-to-Consumer team. In this role, you will transform complex datasets into clear, actionable insights that drive strategic business decisions. You will partner closely with product, marketing, development, and internal business partners to define metrics, build dashboards, and guide data-informed decisions within the team, the organization, and for clients. Job Responsibilities: Design, develop, and maintain scalable dashboards and reports using BI tools (e.g., Tableau, Power BI, Looker) to support executive and operational decision-making. Lead end-to-end data analysis projects: define premises, extract and clean data, and present insights in a way that is understandable across all stakeholders Leverage data from across the business technology ecosystem - including CRM (Salesforce), marketing automation (HubSpot), and web analytics platforms (Google Analytics, GSC, GTM) - to connect insights across systems and deliver comprehensive cross-functional reporting. Own the end-to-end production of monthly and quarterly client-facing performance review decks, translating complex data and insights into a clear and compelling format for clients. Lead the adoption and application of AI-driven tools and techniques to optimize data analysis, streamline reporting processes, and drive more actionable, business-ready insights. Collaborate with development and business intelligence to ensure data quality, pipeline reliability, and alignment between raw data sources and reporting layers. Review and evolve existing analytical frameworks, KPIs, and metrics. Identify trends, anomalies, and opportunities within the various datasets using SQL, Python, or R, and proactively surface insights to relevant stakeholders. Maintain thorough documentation of data models, definitions, and analytical methodologies. The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities. Job Requirements: 5+ years of experience in a data analyst or similar role, with demonstrated ability to deliver business impact through data. Strong experience with at least one BI/visualization tool (Tableau, Power BI, Looker, or similar). Solid understanding of data warehousing concepts and experience working with cloud data platforms (e.g., Snowflake, BigQuery, Redshift). Advanced proficiency in SQL, Python, or R - including complex joins, window functions, CTEs, and query optimization. Working knowledge of the product development life cycle, with experience supporting data needs across ideation, build, release, and post-launch analysis phases. Strong analytical thinking and problem-solving skills with high attention to detail. Demonstrated success applying machine learning and predictive modeling to improve analytical outcomes, reporting quality, and business insights. Proven track record of leveraging AI-powered tools (e.g., Claude, Copilot, or similar) to materially enhance data analysis efficiency, automate workflows, and elevate insight generation and storytelling. Excellent communication skills, with the ability to present data findings clearly to client, technical, and executive audiences. Bachelor's degree in Statistics, Mathematics, Computer Science, Data Science & Analytics, Economics, or a related quantitative field. Preferred Requirements: Background or familiarity with the automotive and/or vehicle warranty industry is a plus, with an ability to quickly ramp up on industry-specific metrics, workflows, and client expectations. Experience in a fast-paced startup or high-growth technology environment. Knowledge of A/B testing methodologies and experimental design. Master's degree or higher in a quantitative discipline. Company Benefits: Medical, Dental, and Vision Insurance Flexible Spending Account Health Savings Account 401(k) Plan with Company Match Company-paid Short-Term and Long-Term Disability Company-paid Life Insurance Paid Holidays and Vacation Employee Referral Program Employee Assistance Program Wellness Programs Paid Community Service Opportunities Tuition Reimbursement Ongoing Training & Personal Development And More! About Safe-Guard Products International: Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard's success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada. For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service. Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.
11/12/2026
Full time
Job Description Job Description Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform. Job Title: Manager, D2C Reporting, Analytics and Insights (remote/ onsite) Location: US-GA-Atlanta (Sandy Springs) FLSA : Exempt Job Overview : We are looking for a highly skilled Manager, D2C Reporting, Analytics, and Insights to join our Direct-to-Consumer team. In this role, you will transform complex datasets into clear, actionable insights that drive strategic business decisions. You will partner closely with product, marketing, development, and internal business partners to define metrics, build dashboards, and guide data-informed decisions within the team, the organization, and for clients. Job Responsibilities: Design, develop, and maintain scalable dashboards and reports using BI tools (e.g., Tableau, Power BI, Looker) to support executive and operational decision-making. Lead end-to-end data analysis projects: define premises, extract and clean data, and present insights in a way that is understandable across all stakeholders Leverage data from across the business technology ecosystem - including CRM (Salesforce), marketing automation (HubSpot), and web analytics platforms (Google Analytics, GSC, GTM) - to connect insights across systems and deliver comprehensive cross-functional reporting. Own the end-to-end production of monthly and quarterly client-facing performance review decks, translating complex data and insights into a clear and compelling format for clients. Lead the adoption and application of AI-driven tools and techniques to optimize data analysis, streamline reporting processes, and drive more actionable, business-ready insights. Collaborate with development and business intelligence to ensure data quality, pipeline reliability, and alignment between raw data sources and reporting layers. Review and evolve existing analytical frameworks, KPIs, and metrics. Identify trends, anomalies, and opportunities within the various datasets using SQL, Python, or R, and proactively surface insights to relevant stakeholders. Maintain thorough documentation of data models, definitions, and analytical methodologies. The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities. Job Requirements: 5+ years of experience in a data analyst or similar role, with demonstrated ability to deliver business impact through data. Strong experience with at least one BI/visualization tool (Tableau, Power BI, Looker, or similar). Solid understanding of data warehousing concepts and experience working with cloud data platforms (e.g., Snowflake, BigQuery, Redshift). Advanced proficiency in SQL, Python, or R - including complex joins, window functions, CTEs, and query optimization. Working knowledge of the product development life cycle, with experience supporting data needs across ideation, build, release, and post-launch analysis phases. Strong analytical thinking and problem-solving skills with high attention to detail. Demonstrated success applying machine learning and predictive modeling to improve analytical outcomes, reporting quality, and business insights. Proven track record of leveraging AI-powered tools (e.g., Claude, Copilot, or similar) to materially enhance data analysis efficiency, automate workflows, and elevate insight generation and storytelling. Excellent communication skills, with the ability to present data findings clearly to client, technical, and executive audiences. Bachelor's degree in Statistics, Mathematics, Computer Science, Data Science & Analytics, Economics, or a related quantitative field. Preferred Requirements: Background or familiarity with the automotive and/or vehicle warranty industry is a plus, with an ability to quickly ramp up on industry-specific metrics, workflows, and client expectations. Experience in a fast-paced startup or high-growth technology environment. Knowledge of A/B testing methodologies and experimental design. Master's degree or higher in a quantitative discipline. Company Benefits: Medical, Dental, and Vision Insurance Flexible Spending Account Health Savings Account 401(k) Plan with Company Match Company-paid Short-Term and Long-Term Disability Company-paid Life Insurance Paid Holidays and Vacation Employee Referral Program Employee Assistance Program Wellness Programs Paid Community Service Opportunities Tuition Reimbursement Ongoing Training & Personal Development And More! About Safe-Guard Products International: Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard's success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada. For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service. Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.
Job Description Job Description About the Role We are seeking an AI Lead to drive innovation and thought leadership around artificial intelligence across Total Perform. You'll combine deep technical expertise in Claude, ChatGPT, and other LLM platforms with the ability to evangelize AI capabilities internally and externally. You'll shape how we build AI-first solutions for customers, establish best practices for AI integration, and become a recognized voice in the AI community-speaking at conferences, publishing technical content, and demonstrating real-world AI applications that drive measurable business value. This is a hybrid role: technologist, strategist, and evangelist. You'll build AI solutions while also positioning Total Perform as a leader in AI-powered consulting and software delivery. What You'll Do Technical Leadership & AI Strategy Design and implement AI/LLM-powered solutions using Claude, ChatGPT, Codex, and emerging AI platforms Establish best practices, architectural patterns, and frameworks for AI integration across projects Evaluate emerging AI tools and platforms, separating real value from hype through hands-on experimentation Mentor engineers and teams on prompt engineering, AI-assisted development, and agentic workflows Build proof-of-concepts and pilot projects that demonstrate AI capabilities to customers and internal teams Collaborate with delivery, consulting, and engineering leaders to identify AI opportunities in client engagements External Evangelism & Thought Leadership Be the external face of Total Perform's AI expertise: speak at conferences, webinars, and industry events Publish technical articles, case studies, and thought leadership content on AI applications and business impact Engage with the broader tech community: contribute to open-source projects, participate in AI forums and communities Present real-world examples of AI-driven solutions and their business outcomes to potential customers Build relationships with media, analysts, and industry influencers in the AI space Represent Total Perform at industry events and thought leadership forums Internal Advocacy & Knowledge Sharing Share AI insights and best practices across the organization through training sessions, demos, and documentation Work with sales and marketing to develop AI-focused messaging and customer narratives Identify and communicate AI-driven competitive advantages and business opportunities Run internal workshops and brown bag sessions on AI tools, techniques, and applications Help frame AI within the context of our service offerings (consulting, custom software, nearshore talent) Who You Are Expert-level, hands-on experience with Claude, ChatGPT, Codex, or similar LLM platforms in production environments Strong technical foundation in software engineering, data engineering, or AI/ML (not just hype) Demonstrated experience building AI-powered applications or integrations that solve real business problems Proven ability to communicate complex technical concepts to both technical and non-technical audiences Natural evangelist and communicator: comfortable presenting to audiences, writing technical content, and engaging on social media Entrepreneurial mindset: you see opportunities where others see obstacles, think strategically about market positioning Strong business acumen: you understand how AI creates value and can articulate ROI and competitive advantage Track record of thought leadership: speaking engagements, published content, community engagement, or recognized expertise in your field Collaborative leader who elevates teams and builds organizational capability around AI Deep curiosity about emerging AI capabilities and their business applications Required Qualifications Hands-on production experience with Claude, ChatGPT, or similar LLM platforms (not just exploration, but real implementations) Strong technical background in software engineering, data engineering, AI/ML, or related field Proven ability to communicate AI concepts to multiple audiences (technical and non-technical) Experience building or architecting AI-powered solutions that deliver measurable business value Track record of external communication: speaking, writing, community engagement, or recognized expertise Strong understanding of AI capabilities, limitations, and ethical considerations Ability to evaluate emerging AI tools and articulate their potential impact and use cases Experience working with customers to identify and implement AI solutions Excellent verbal and written communication skills Passion for AI and commitment to staying current with the rapidly evolving landscape Preferred Qualifications Experience with prompt engineering and fine-tuning LLMs Background in consulting, systems thinking, or strategic advisory Experience building agentic workflows or AI-assisted development tools Published technical content, speaking engagements at industry events, or recognized thought leadership Familiarity with multiple AI platforms and frameworks (LangChain, LlamaIndex, Anthropic SDK, OpenAI API, etc.) Experience in healthcare, financial services, or enterprise software domains Background in product strategy or go-to-market positioning Data science or machine learning background Experience with AI governance, safety, and ethical considerations Tech Stack & Platforms LLM Platforms: Claude, ChatGPT, Codex Frameworks & Tools: LangChain, LlamaIndex, Anthropic SDK, OpenAI API, Hugging Face Development: Python, JavaScript, SQL Cloud Platforms: Azure, AWS, Google Cloud Data Tools: Vector databases, RAG frameworks, embedding models Monitoring & Observability: Langsmith, Arize, or similar AI observability tools Communication Channels: LinkedIn, Twitter/X, Medium, conference speaking platforms Your partner for AI, consulting, software development, and nearshore staffing.
11/12/2026
Full time
Job Description Job Description About the Role We are seeking an AI Lead to drive innovation and thought leadership around artificial intelligence across Total Perform. You'll combine deep technical expertise in Claude, ChatGPT, and other LLM platforms with the ability to evangelize AI capabilities internally and externally. You'll shape how we build AI-first solutions for customers, establish best practices for AI integration, and become a recognized voice in the AI community-speaking at conferences, publishing technical content, and demonstrating real-world AI applications that drive measurable business value. This is a hybrid role: technologist, strategist, and evangelist. You'll build AI solutions while also positioning Total Perform as a leader in AI-powered consulting and software delivery. What You'll Do Technical Leadership & AI Strategy Design and implement AI/LLM-powered solutions using Claude, ChatGPT, Codex, and emerging AI platforms Establish best practices, architectural patterns, and frameworks for AI integration across projects Evaluate emerging AI tools and platforms, separating real value from hype through hands-on experimentation Mentor engineers and teams on prompt engineering, AI-assisted development, and agentic workflows Build proof-of-concepts and pilot projects that demonstrate AI capabilities to customers and internal teams Collaborate with delivery, consulting, and engineering leaders to identify AI opportunities in client engagements External Evangelism & Thought Leadership Be the external face of Total Perform's AI expertise: speak at conferences, webinars, and industry events Publish technical articles, case studies, and thought leadership content on AI applications and business impact Engage with the broader tech community: contribute to open-source projects, participate in AI forums and communities Present real-world examples of AI-driven solutions and their business outcomes to potential customers Build relationships with media, analysts, and industry influencers in the AI space Represent Total Perform at industry events and thought leadership forums Internal Advocacy & Knowledge Sharing Share AI insights and best practices across the organization through training sessions, demos, and documentation Work with sales and marketing to develop AI-focused messaging and customer narratives Identify and communicate AI-driven competitive advantages and business opportunities Run internal workshops and brown bag sessions on AI tools, techniques, and applications Help frame AI within the context of our service offerings (consulting, custom software, nearshore talent) Who You Are Expert-level, hands-on experience with Claude, ChatGPT, Codex, or similar LLM platforms in production environments Strong technical foundation in software engineering, data engineering, or AI/ML (not just hype) Demonstrated experience building AI-powered applications or integrations that solve real business problems Proven ability to communicate complex technical concepts to both technical and non-technical audiences Natural evangelist and communicator: comfortable presenting to audiences, writing technical content, and engaging on social media Entrepreneurial mindset: you see opportunities where others see obstacles, think strategically about market positioning Strong business acumen: you understand how AI creates value and can articulate ROI and competitive advantage Track record of thought leadership: speaking engagements, published content, community engagement, or recognized expertise in your field Collaborative leader who elevates teams and builds organizational capability around AI Deep curiosity about emerging AI capabilities and their business applications Required Qualifications Hands-on production experience with Claude, ChatGPT, or similar LLM platforms (not just exploration, but real implementations) Strong technical background in software engineering, data engineering, AI/ML, or related field Proven ability to communicate AI concepts to multiple audiences (technical and non-technical) Experience building or architecting AI-powered solutions that deliver measurable business value Track record of external communication: speaking, writing, community engagement, or recognized expertise Strong understanding of AI capabilities, limitations, and ethical considerations Ability to evaluate emerging AI tools and articulate their potential impact and use cases Experience working with customers to identify and implement AI solutions Excellent verbal and written communication skills Passion for AI and commitment to staying current with the rapidly evolving landscape Preferred Qualifications Experience with prompt engineering and fine-tuning LLMs Background in consulting, systems thinking, or strategic advisory Experience building agentic workflows or AI-assisted development tools Published technical content, speaking engagements at industry events, or recognized thought leadership Familiarity with multiple AI platforms and frameworks (LangChain, LlamaIndex, Anthropic SDK, OpenAI API, etc.) Experience in healthcare, financial services, or enterprise software domains Background in product strategy or go-to-market positioning Data science or machine learning background Experience with AI governance, safety, and ethical considerations Tech Stack & Platforms LLM Platforms: Claude, ChatGPT, Codex Frameworks & Tools: LangChain, LlamaIndex, Anthropic SDK, OpenAI API, Hugging Face Development: Python, JavaScript, SQL Cloud Platforms: Azure, AWS, Google Cloud Data Tools: Vector databases, RAG frameworks, embedding models Monitoring & Observability: Langsmith, Arize, or similar AI observability tools Communication Channels: LinkedIn, Twitter/X, Medium, conference speaking platforms Your partner for AI, consulting, software development, and nearshore staffing.
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO Braze's product is the control center for thousands of the world's most sophisticated marketing teams. The Frontend Infrastructure & Experience (FIX) team builds the platform foundations that every product engineer relies on and owns key parts of the end-user experience. The team makes it easy for engineers across Braze to build polished, accessible, and consistent UIs. FIX owns our design system and component library, internationalization stack, code generation and scaffolding tooling, and the navigation and routing layer of the product. The team also owns key customer-facing experiences including our data tables and our rich text, drag-and-drop, and code editors. As a Senior Engineer on FIX, you will build high-impact frontend infrastructure and product experiences used across Braze. You will lead important projects from design through rollout, raise the quality bar through technical judgment and code review, and help other engineers move faster by making the product easier to build, test, and maintain. In this role you will: Design and build foundational frontend systems, components, tools, and patterns used by engineers across Braze Lead large projects end-to-end, including technical design, implementation, testing, rollout, and operational follow-through Improve the developer experience of working in a large TypeScript and React codebase through better abstractions, tooling, documentation, and examples Build customer-facing product experiences that are polished, accessible, performant, and consistent with Braze's product standards Partner with product engineers, designers, and infrastructure teams to solve cross-cutting frontend problems Mentor other engineers through code review, pairing, technical guidance, and clear communication Recent and ongoing work on the team includes: Developing the framework used to build our marketing message editors Enabling our in-app AI harness to create, modify, and test messages in our Drag-and-Drop message editors Migrating the navigation and routing layer to a fully React-based system Extending the design system with semantic tokens and supporting a product rebrand Building type-safe scaffolding and API tooling for frontend development Advancing accessibility, localization, and consistency across product experiences Parts of our stack with which you will work: TypeScript, React Cypress, Jest, RSpec Frontend build, packaging, and code generation tooling Ruby on Rails WHO YOU ARE Have 5+ years of software engineering experience with a strong track record of technical impact Are highly skilled in modern frontend development, especially TypeScript and React Have experience building reusable frontend systems, components, tools, or infrastructure Care deeply about user experience, accessibility, performance, and maintainability Are comfortable working in a large frontend codebase with many stakeholders Communicate clearly, collaborate well across teams, and help raise the technical bar for those around you Bonus experience Experience building design systems or component libraries Experience with frontend testing frameworks such as Cypress or Jest Experience with code generation, linting, codemods, or other developer tooling Experience with internationalization, localization, or accessibility Experience with Ruby on Rails For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $209,368/year with an expected On Target Earnings (OTE) between $144,000 and $234,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes . click apply for full job details
11/12/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO Braze's product is the control center for thousands of the world's most sophisticated marketing teams. The Frontend Infrastructure & Experience (FIX) team builds the platform foundations that every product engineer relies on and owns key parts of the end-user experience. The team makes it easy for engineers across Braze to build polished, accessible, and consistent UIs. FIX owns our design system and component library, internationalization stack, code generation and scaffolding tooling, and the navigation and routing layer of the product. The team also owns key customer-facing experiences including our data tables and our rich text, drag-and-drop, and code editors. As a Senior Engineer on FIX, you will build high-impact frontend infrastructure and product experiences used across Braze. You will lead important projects from design through rollout, raise the quality bar through technical judgment and code review, and help other engineers move faster by making the product easier to build, test, and maintain. In this role you will: Design and build foundational frontend systems, components, tools, and patterns used by engineers across Braze Lead large projects end-to-end, including technical design, implementation, testing, rollout, and operational follow-through Improve the developer experience of working in a large TypeScript and React codebase through better abstractions, tooling, documentation, and examples Build customer-facing product experiences that are polished, accessible, performant, and consistent with Braze's product standards Partner with product engineers, designers, and infrastructure teams to solve cross-cutting frontend problems Mentor other engineers through code review, pairing, technical guidance, and clear communication Recent and ongoing work on the team includes: Developing the framework used to build our marketing message editors Enabling our in-app AI harness to create, modify, and test messages in our Drag-and-Drop message editors Migrating the navigation and routing layer to a fully React-based system Extending the design system with semantic tokens and supporting a product rebrand Building type-safe scaffolding and API tooling for frontend development Advancing accessibility, localization, and consistency across product experiences Parts of our stack with which you will work: TypeScript, React Cypress, Jest, RSpec Frontend build, packaging, and code generation tooling Ruby on Rails WHO YOU ARE Have 5+ years of software engineering experience with a strong track record of technical impact Are highly skilled in modern frontend development, especially TypeScript and React Have experience building reusable frontend systems, components, tools, or infrastructure Care deeply about user experience, accessibility, performance, and maintainability Are comfortable working in a large frontend codebase with many stakeholders Communicate clearly, collaborate well across teams, and help raise the technical bar for those around you Bonus experience Experience building design systems or component libraries Experience with frontend testing frameworks such as Cypress or Jest Experience with code generation, linting, codemods, or other developer tooling Experience with internationalization, localization, or accessibility Experience with Ruby on Rails For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $128,842 and $209,368/year with an expected On Target Earnings (OTE) between $144,000 and $234,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes . click apply for full job details
Colorado Community College System Career Site
Westminster, Colorado
Job Description Job Description Title: Research Analyst Position Type: Professional Tech Full Time College: Front Range Community College Division: Strategy & Innovation Department: FRCC Data Science & Institutional Research Campus: Westminster Campus Location: Westminster Salary Range: $68,136 - $71,543 annually Who We Are: With three campuses along Colorado's Front Range, FRCC is the state's largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities. Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the "Top Online Colleges" in the country by Newsweek. One of FRCC's main goals is to offer educational excellence for everyone. The college's strong commitment to student success means we start by creating an inclusive and equitable environment-one where both students and employees feel they belong and are supported. FRCC's focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body. The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive. At FRCC, employees and leaders bring our values to life through their actions. We collaborate across roles and campuses, seek and value diverse perspectives, follow through on our commitments, and turn thoughtful ideas into meaningful improvements which are measured for success. We take pride in our work, support one another, and make decisions that advance student success, equity, and excellence. We seek people who will actively contribute to this culture and demonstrate these commitments every day. Job Summary: The Office of Data Science and Institutional Research (DSIR) collects, analyses, interprets, and disseminates accurate and timely information in support of institutional decision-making, planning, and reporting. DSIR serves as the college's central group of Data Champions to enable data-informed initiatives championed by Executive sponsors across all functional areas. DSIR performs this work for three community colleges: Front Range Community College, Lamar Community College, and Otero College. The Institutional Research (IR) portion of the office, the primary focus of the Research Analyst, leverages DSIR's SQL databases for operational, analytical, and executive reporting. The Research Analyst takes the lead on FRCC DSIR's incoming data requests, ad hoc analysis, and repeating requests. The Research Analyst supports the Director of DSIR in mandated reports such as IPEDS, SURDS, grant reporting, and other data-involved tasks as needed. Power BI and Excel are the other primary tools used in conjunction with data from SQL to share insights across our communities. This position requires excellent problem solving and technical skills, and an ability to effectively communicate and work collaboratively with others. Time management skills and the ability to adapt to changing requirements are vital. The Research Analyst thinks strategically and develops creative solutions to meet the needs of the campus community. The Research Analyst is part of a dynamic team who love turning raw data into storytelling through reports and dashboards to support the three colleges. The analyst is a creative problem solver as well as an active listener who enjoys translating questions into action. They suggest new ideas about what questions should be asked and offer new tools or methods for improving processes. This position is based out of the Westminster Campus and requires a weekly on-campus presence. The position can work primarily remotely and will occasionally need to travel to all three FRCC campuses. Please note: You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer. Duties & Responsibilities: Data Analysis & Interpretation Provides ad hoc reports using SQL, Python, and/or Excel for internal departments to enable them to make data-informed decisions. Interprets data findings for diverse populations. Guides stakeholders in next steps as indicated by the data. Assists Director in delivering training to college departments on data analysis and interpretation as well as the use of analytic tools such as Power BI, MS Excel, and other external analytics systems. Serves on a variety of internal and external committees for the purpose of communicating trends, developments, and issues to college and external constituencies. Compliance, External Reporting, and Survey Design Assists Director in preparing and validating Compliance reporting, including but not limited to, Student Unit Record Data System (SURDS), Integrated Postsecondary Education Data System (IPEDS), and Higher Learning Commission (HLC). Designs, reviews, and analyzes surveys in Qualtrics and other tools. Serves on various committees to support the use of best practices. Collaborates with Marketing to maintain public-facing reporting for compliance, marketing, and public relation purposes. Prepares common external reporting, such as Common Data Set. Reporting Support and Data Quality Validates accuracy of data represented in Power BI against simple, standard queries and reports. Reports any issues to appropriate DSIR staff. Provides training materials, training sessions, and workshops for end-users to assist in data literacy efforts. Writes clear and accurate procedures and documentation to enable easy maintenance and cross-training. Strategic Management Assists Director in developing and implementing strategic plans, objectives, and priority initiatives for the DSIR department. Proactively learns and researches existing and new technologies; recommends potential process improvements to the Director. Operations Quality Assurance Assists Director in planning and designing new features and functionality for backend systems. Writes and maintains code (Python, SQL, HTML and CSS) to support DSIR's day-to-day operations. Competencies/KSAs: SQL Query Writing: Ad hoc reporting, advanced analysis, and dashboards are created primarily using SQL. Compliance reporting is backed by SQL, understanding the syntax is required to ensure accuracy of reporting. Interpersonal, Verbal and Written Communication Skills: Skilled in comprehending requester inquiries and collaborating to identify their needs. Produces reports that requester and/or end-user understands how to interpret. Maintains procedures and data dictionaries for all processes. Ability to relay complex results in an organized and easily understandable fashion. Source Control: DSIR's code including compliance reporting and production Power BI reports are tracked and managed with Git source control using GitLab merge requests. Critical Thinking Skills for Troubleshooting Complex Systems: Reporting involves many data sources with nuances, changing definitions, and requires complex querying to develop and maintain. Discretion & Confidentiality: Demonstrates constant awareness and usage of industry best practices on storing or transferring sensitive data. DSIR has access to a variety of private and sensitive data that must be protected appropriately. Adheres to DSIR Code of Ethics. Relationship Building: Compliance reporting is high profile and involves collaborating with report stakeholders from Leadership to Faculty. DSIR collaborates with most internal departments, other IR departments from sister colleges, the Colorado Community College System's Business Intelligence / IR department, sharing techniques and programming. Mission, Vision & Values: Embraces the mission, vision and values of FRCC. Understands the importance of the work that you do to support institutional goals. Student Centeredness: Places the student at the center of your work. Adopts a philosophy that makes the ability to serve the student the cornerstone of the work that you do. Equity Mindedness: Learn to view department operations through an equity lens. Be willing to call attention to processes or practices that lead to inequity in the reporting process. Understand the College's equity goals and how your role supports FRCC's ability to achieve those goals. Operational Planning: Have an understanding and knowledge of the college's various strategic plans and understand how your work supports each of them. Understand the department's expectations to find proactive ways to support the goals of the department. Leading from the Middle: Lead from your position by not only closely examining your responsibilities for the department, but in bringing forward ideas to your supervisor. Team Building: . click apply for full job details
11/11/2026
Full time
Job Description Job Description Title: Research Analyst Position Type: Professional Tech Full Time College: Front Range Community College Division: Strategy & Innovation Department: FRCC Data Science & Institutional Research Campus: Westminster Campus Location: Westminster Salary Range: $68,136 - $71,543 annually Who We Are: With three campuses along Colorado's Front Range, FRCC is the state's largest community college. We enroll close to 28,000 students annually from our diverse service area, which offers a variety of cultural and recreational activities. Each year approximately 5,000 FRCC students transfer to four-year universities and FRCC offers more than 36 career training programs that prepare students for immediate employment and rewarding careers. Last year, more than 5,000 high school students took concurrent enrollment classes with us, earning college credit without having to pay college tuition. And we were recently ranked as one of the "Top Online Colleges" in the country by Newsweek. One of FRCC's main goals is to offer educational excellence for everyone. The college's strong commitment to student success means we start by creating an inclusive and equitable environment-one where both students and employees feel they belong and are supported. FRCC's focus on diversity, equity and inclusion is woven into the fabric of our college conversations and decision-making processes. We are actively seeking to hire a workforce that reflects the diversity of our student body. The college is also an emerging Hispanic Serving Institution. For us, becoming an HSI is an intentional commitment to being a college where our Latinx (and other historically marginalized) students thrive. At FRCC, employees and leaders bring our values to life through their actions. We collaborate across roles and campuses, seek and value diverse perspectives, follow through on our commitments, and turn thoughtful ideas into meaningful improvements which are measured for success. We take pride in our work, support one another, and make decisions that advance student success, equity, and excellence. We seek people who will actively contribute to this culture and demonstrate these commitments every day. Job Summary: The Office of Data Science and Institutional Research (DSIR) collects, analyses, interprets, and disseminates accurate and timely information in support of institutional decision-making, planning, and reporting. DSIR serves as the college's central group of Data Champions to enable data-informed initiatives championed by Executive sponsors across all functional areas. DSIR performs this work for three community colleges: Front Range Community College, Lamar Community College, and Otero College. The Institutional Research (IR) portion of the office, the primary focus of the Research Analyst, leverages DSIR's SQL databases for operational, analytical, and executive reporting. The Research Analyst takes the lead on FRCC DSIR's incoming data requests, ad hoc analysis, and repeating requests. The Research Analyst supports the Director of DSIR in mandated reports such as IPEDS, SURDS, grant reporting, and other data-involved tasks as needed. Power BI and Excel are the other primary tools used in conjunction with data from SQL to share insights across our communities. This position requires excellent problem solving and technical skills, and an ability to effectively communicate and work collaboratively with others. Time management skills and the ability to adapt to changing requirements are vital. The Research Analyst thinks strategically and develops creative solutions to meet the needs of the campus community. The Research Analyst is part of a dynamic team who love turning raw data into storytelling through reports and dashboards to support the three colleges. The analyst is a creative problem solver as well as an active listener who enjoys translating questions into action. They suggest new ideas about what questions should be asked and offer new tools or methods for improving processes. This position is based out of the Westminster Campus and requires a weekly on-campus presence. The position can work primarily remotely and will occasionally need to travel to all three FRCC campuses. Please note: You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer. Duties & Responsibilities: Data Analysis & Interpretation Provides ad hoc reports using SQL, Python, and/or Excel for internal departments to enable them to make data-informed decisions. Interprets data findings for diverse populations. Guides stakeholders in next steps as indicated by the data. Assists Director in delivering training to college departments on data analysis and interpretation as well as the use of analytic tools such as Power BI, MS Excel, and other external analytics systems. Serves on a variety of internal and external committees for the purpose of communicating trends, developments, and issues to college and external constituencies. Compliance, External Reporting, and Survey Design Assists Director in preparing and validating Compliance reporting, including but not limited to, Student Unit Record Data System (SURDS), Integrated Postsecondary Education Data System (IPEDS), and Higher Learning Commission (HLC). Designs, reviews, and analyzes surveys in Qualtrics and other tools. Serves on various committees to support the use of best practices. Collaborates with Marketing to maintain public-facing reporting for compliance, marketing, and public relation purposes. Prepares common external reporting, such as Common Data Set. Reporting Support and Data Quality Validates accuracy of data represented in Power BI against simple, standard queries and reports. Reports any issues to appropriate DSIR staff. Provides training materials, training sessions, and workshops for end-users to assist in data literacy efforts. Writes clear and accurate procedures and documentation to enable easy maintenance and cross-training. Strategic Management Assists Director in developing and implementing strategic plans, objectives, and priority initiatives for the DSIR department. Proactively learns and researches existing and new technologies; recommends potential process improvements to the Director. Operations Quality Assurance Assists Director in planning and designing new features and functionality for backend systems. Writes and maintains code (Python, SQL, HTML and CSS) to support DSIR's day-to-day operations. Competencies/KSAs: SQL Query Writing: Ad hoc reporting, advanced analysis, and dashboards are created primarily using SQL. Compliance reporting is backed by SQL, understanding the syntax is required to ensure accuracy of reporting. Interpersonal, Verbal and Written Communication Skills: Skilled in comprehending requester inquiries and collaborating to identify their needs. Produces reports that requester and/or end-user understands how to interpret. Maintains procedures and data dictionaries for all processes. Ability to relay complex results in an organized and easily understandable fashion. Source Control: DSIR's code including compliance reporting and production Power BI reports are tracked and managed with Git source control using GitLab merge requests. Critical Thinking Skills for Troubleshooting Complex Systems: Reporting involves many data sources with nuances, changing definitions, and requires complex querying to develop and maintain. Discretion & Confidentiality: Demonstrates constant awareness and usage of industry best practices on storing or transferring sensitive data. DSIR has access to a variety of private and sensitive data that must be protected appropriately. Adheres to DSIR Code of Ethics. Relationship Building: Compliance reporting is high profile and involves collaborating with report stakeholders from Leadership to Faculty. DSIR collaborates with most internal departments, other IR departments from sister colleges, the Colorado Community College System's Business Intelligence / IR department, sharing techniques and programming. Mission, Vision & Values: Embraces the mission, vision and values of FRCC. Understands the importance of the work that you do to support institutional goals. Student Centeredness: Places the student at the center of your work. Adopts a philosophy that makes the ability to serve the student the cornerstone of the work that you do. Equity Mindedness: Learn to view department operations through an equity lens. Be willing to call attention to processes or practices that lead to inequity in the reporting process. Understand the College's equity goals and how your role supports FRCC's ability to achieve those goals. Operational Planning: Have an understanding and knowledge of the college's various strategic plans and understand how your work supports each of them. Understand the department's expectations to find proactive ways to support the goals of the department. Leading from the Middle: Lead from your position by not only closely examining your responsibilities for the department, but in bringing forward ideas to your supervisor. Team Building: . click apply for full job details
Job Description Job Description Why LeoLabs? At LeoLabs, we're building the living map of activity in space. Through our proprietary global radar network and AI-enabled analytics platform, we collect millions of measurements each day on more than 25,000 objects in low Earth orbit (LEO). Our radar-powered intelligence helps protect critical assets, characterize activity in orbit, monitor emerging threats, and enable safer and more effective operations for commercial and government missions. We're not just building technology-we are redefining global security, safety, and transparency in space. As orbital activity accelerates and the operating environment becomes increasingly complex, LeoLabs is a trusted partner for Space Domain Awareness, Space Traffic Management, satellite operations, and national security missions around the world. If you're looking to work on mission-critical challenges at the intersection of aerospace, national security, software, data, and AI, your impact starts here. This position is contingent upon final approval, with an anticipated hiring timeline beginning as early as January 2027. We are beginning the search in advance of the anticipated hiring timeline. LeoLabs is seeking a Software Product Manager to join our Product organization and lead the continued development, commercialization, and growth of our SDA software product , one of LeoLabs' core software products. Our SDA software product transforms LeoLabs' radar data and space-domain information into operational intelligence, analytics, alerts, and mission workflows that help customers understand what is happening in orbit and act with greater speed and confidence. This role sits at the intersection of customers, market needs, product strategy, engineering, and business objectives. You will be responsible for understanding customer missions and market opportunities, defining where our SDA software product should compete, translating those needs into differentiated product capabilities, and helping turn those capabilities into products customers can adopt and buy. The ideal candidate is a strong product thinker with both commercial and technical judgment. You should have experience working in the space industry or in a closely related aerospace or national-security environment, be comfortable engaging directly with sophisticated commercial and government customers, and be able to translate complex mission problems into clear product and business direction. What You'll Do Own the product and business strategy for our SDA software product, including product vision, roadmap, market positioning, prioritization, packaging, and execution Develop a deep understanding of our SDA software product customers, users, missions, workflows, operational challenges, and buying behavior Work directly with commercial and government customers, operators, analysts, internal stakeholders, and subject-matter experts to identify unmet needs, validate product opportunities, and understand where LeoLabs can create differentiated value Identify and prioritize market segments, use cases, and customer problems where Our SDA software product can create meaningful mission impact and business growth Translate customer, mission, and business requirements into clear product requirements, capabilities, user experiences, and prioritized development work Partner closely with Engineering throughout the product lifecycle, from discovery and definition through development, testing, release, and iteration Make product investment decisions based on customer value, strategic differentiation, revenue potential, technical feasibility, scalability, and company priorities Define how our SDA software product capabilities are packaged and positioned so customers can clearly understand what they are buying, why it matters, and how it supports their mission Partner with Sales, Business Development, Marketing, and Customer Success to support customer engagements, product demonstrations, proposals, strategic pursuits, pilots, and go-to-market activities Help shape pricing, packaging, and commercial models for our SDA software product offerings in partnership with Product leadership and other business stakeholders Maintain and communicate a clear product roadmap and ensure alignment across Product, Engineering, Sales, Business Development, Customer Success, Operations, and company leadership Define and monitor product and business metrics that measure adoption, usage, customer outcomes, time-to-value, retention, expansion, revenue impact, and overall product performance Lead product launches and internal enablement, ensuring that Sales, Customer Success, and other customer-facing teams can effectively communicate and sell new our SDA software product capabilities Continuously evaluate competitors, adjacent markets, customer acquisition trends, emerging technologies, and changes in the space and national-security environment to identify new opportunities for our SDA software product Distinguish between individual customer requests and repeatable market needs, ensuring our SDA software product evolves as a scalable product rather than a collection of one-off solutions Help establish and improve product management practices as LeoLabs continues to scale its product organization What We're Looking For 5+ years of product management experience, preferably with software, data, analytics, enterprise, or other highly technical products Professional experience working in the space industry, or in a closely related aerospace, defense, or national-security environment, with demonstrated understanding of space missions, customers, operators, or technologies Demonstrated experience owning products or major product areas from market discovery and product strategy through development, launch, adoption, and iteration Strong business judgment and the ability to connect product decisions to customer outcomes, competitive differentiation, revenue opportunities, and company strategy Strong customer orientation and experience engaging directly with customers to uncover needs, validate opportunities, and translate feedback into scalable products Demonstrated ability to translate complex technical, operational, or customer problems into clear product direction and priorities Experience working closely with software engineering teams and technical leaders throughout the product development lifecycle Ability to make informed prioritization decisions across competing customer requests, business opportunities, strategic priorities, and technical constraints Excellent written and verbal communication skills, with the ability to communicate effectively with engineers, customers, executives, operators, and other technical and non-technical audiences Strong analytical and problem-solving skills, including the ability to use both quantitative and qualitative information to make product decisions Ability to operate effectively in a fast-moving environment where customer needs, technology, and market conditions can evolve quickly Curiosity and willingness to develop deeper expertise in complex space, technical, and mission domains Ability to operate with a high degree of ownership and independently drive product decisions while building alignment across multiple organizations Willingness and ability to travel domestically and internationally to engage directly with customers, partners, and internal teams. LeoLabs is a global company with customers and users around the world, and this role will require periodic travel to understand customer missions, support key engagements, and represent the product in-market Preferred Qualifications Experience building and commercializing products for government, aerospace, defense, intelligence, or other highly technical markets Direct experience with Space Domain Awareness, Space Situational Awareness, Space Traffic Management, satellite operations, orbital analysis, command and control, or related space missions Experience working with satellite operators, space mission operators, U.S. government space organizations, allied defense organizations, or commercial space companies Familiarity with orbital mechanics, tracking data, conjunction assessment, maneuver detection, satellite behaviors, or other space-domain concepts Experience supporting government acquisition processes, strategic pursuits, proposals, demonstrations, pilots, or customer evaluations Experience working with data-intensive products, APIs, analytics platforms, event detection, visualization tools, or operational decision-support systems Experience defining product packaging, pricing, positioning, or go-to-market strategy Experience working directly with government and commercial customers in complex enterprise sales environments Technical background or demonstrated experience working closely with highly technical engineering, data science, scientific, or aerospace teams Experience working in markets where customer requirements may be ambiguous, procurement cycles are complex, and product managers must identify common product needs across multiple customer missions Active U.S. Government security clearance, or the ability and willingness to obtain and maintain one, is preferred What Success Looks Like In this role, success means: . click apply for full job details
11/11/2026
Full time
Job Description Job Description Why LeoLabs? At LeoLabs, we're building the living map of activity in space. Through our proprietary global radar network and AI-enabled analytics platform, we collect millions of measurements each day on more than 25,000 objects in low Earth orbit (LEO). Our radar-powered intelligence helps protect critical assets, characterize activity in orbit, monitor emerging threats, and enable safer and more effective operations for commercial and government missions. We're not just building technology-we are redefining global security, safety, and transparency in space. As orbital activity accelerates and the operating environment becomes increasingly complex, LeoLabs is a trusted partner for Space Domain Awareness, Space Traffic Management, satellite operations, and national security missions around the world. If you're looking to work on mission-critical challenges at the intersection of aerospace, national security, software, data, and AI, your impact starts here. This position is contingent upon final approval, with an anticipated hiring timeline beginning as early as January 2027. We are beginning the search in advance of the anticipated hiring timeline. LeoLabs is seeking a Software Product Manager to join our Product organization and lead the continued development, commercialization, and growth of our SDA software product , one of LeoLabs' core software products. Our SDA software product transforms LeoLabs' radar data and space-domain information into operational intelligence, analytics, alerts, and mission workflows that help customers understand what is happening in orbit and act with greater speed and confidence. This role sits at the intersection of customers, market needs, product strategy, engineering, and business objectives. You will be responsible for understanding customer missions and market opportunities, defining where our SDA software product should compete, translating those needs into differentiated product capabilities, and helping turn those capabilities into products customers can adopt and buy. The ideal candidate is a strong product thinker with both commercial and technical judgment. You should have experience working in the space industry or in a closely related aerospace or national-security environment, be comfortable engaging directly with sophisticated commercial and government customers, and be able to translate complex mission problems into clear product and business direction. What You'll Do Own the product and business strategy for our SDA software product, including product vision, roadmap, market positioning, prioritization, packaging, and execution Develop a deep understanding of our SDA software product customers, users, missions, workflows, operational challenges, and buying behavior Work directly with commercial and government customers, operators, analysts, internal stakeholders, and subject-matter experts to identify unmet needs, validate product opportunities, and understand where LeoLabs can create differentiated value Identify and prioritize market segments, use cases, and customer problems where Our SDA software product can create meaningful mission impact and business growth Translate customer, mission, and business requirements into clear product requirements, capabilities, user experiences, and prioritized development work Partner closely with Engineering throughout the product lifecycle, from discovery and definition through development, testing, release, and iteration Make product investment decisions based on customer value, strategic differentiation, revenue potential, technical feasibility, scalability, and company priorities Define how our SDA software product capabilities are packaged and positioned so customers can clearly understand what they are buying, why it matters, and how it supports their mission Partner with Sales, Business Development, Marketing, and Customer Success to support customer engagements, product demonstrations, proposals, strategic pursuits, pilots, and go-to-market activities Help shape pricing, packaging, and commercial models for our SDA software product offerings in partnership with Product leadership and other business stakeholders Maintain and communicate a clear product roadmap and ensure alignment across Product, Engineering, Sales, Business Development, Customer Success, Operations, and company leadership Define and monitor product and business metrics that measure adoption, usage, customer outcomes, time-to-value, retention, expansion, revenue impact, and overall product performance Lead product launches and internal enablement, ensuring that Sales, Customer Success, and other customer-facing teams can effectively communicate and sell new our SDA software product capabilities Continuously evaluate competitors, adjacent markets, customer acquisition trends, emerging technologies, and changes in the space and national-security environment to identify new opportunities for our SDA software product Distinguish between individual customer requests and repeatable market needs, ensuring our SDA software product evolves as a scalable product rather than a collection of one-off solutions Help establish and improve product management practices as LeoLabs continues to scale its product organization What We're Looking For 5+ years of product management experience, preferably with software, data, analytics, enterprise, or other highly technical products Professional experience working in the space industry, or in a closely related aerospace, defense, or national-security environment, with demonstrated understanding of space missions, customers, operators, or technologies Demonstrated experience owning products or major product areas from market discovery and product strategy through development, launch, adoption, and iteration Strong business judgment and the ability to connect product decisions to customer outcomes, competitive differentiation, revenue opportunities, and company strategy Strong customer orientation and experience engaging directly with customers to uncover needs, validate opportunities, and translate feedback into scalable products Demonstrated ability to translate complex technical, operational, or customer problems into clear product direction and priorities Experience working closely with software engineering teams and technical leaders throughout the product development lifecycle Ability to make informed prioritization decisions across competing customer requests, business opportunities, strategic priorities, and technical constraints Excellent written and verbal communication skills, with the ability to communicate effectively with engineers, customers, executives, operators, and other technical and non-technical audiences Strong analytical and problem-solving skills, including the ability to use both quantitative and qualitative information to make product decisions Ability to operate effectively in a fast-moving environment where customer needs, technology, and market conditions can evolve quickly Curiosity and willingness to develop deeper expertise in complex space, technical, and mission domains Ability to operate with a high degree of ownership and independently drive product decisions while building alignment across multiple organizations Willingness and ability to travel domestically and internationally to engage directly with customers, partners, and internal teams. LeoLabs is a global company with customers and users around the world, and this role will require periodic travel to understand customer missions, support key engagements, and represent the product in-market Preferred Qualifications Experience building and commercializing products for government, aerospace, defense, intelligence, or other highly technical markets Direct experience with Space Domain Awareness, Space Situational Awareness, Space Traffic Management, satellite operations, orbital analysis, command and control, or related space missions Experience working with satellite operators, space mission operators, U.S. government space organizations, allied defense organizations, or commercial space companies Familiarity with orbital mechanics, tracking data, conjunction assessment, maneuver detection, satellite behaviors, or other space-domain concepts Experience supporting government acquisition processes, strategic pursuits, proposals, demonstrations, pilots, or customer evaluations Experience working with data-intensive products, APIs, analytics platforms, event detection, visualization tools, or operational decision-support systems Experience defining product packaging, pricing, positioning, or go-to-market strategy Experience working directly with government and commercial customers in complex enterprise sales environments Technical background or demonstrated experience working closely with highly technical engineering, data science, scientific, or aerospace teams Experience working in markets where customer requirements may be ambiguous, procurement cycles are complex, and product managers must identify common product needs across multiple customer missions Active U.S. Government security clearance, or the ability and willingness to obtain and maintain one, is preferred What Success Looks Like In this role, success means: . click apply for full job details
Job Description Job Description Job Title: Security Analyst - Consultant ( 14268) Location: Columbia, SC 29201 Fully Onsite - 5 Days/Week Duration: 12 Months Interview Process: 2 Rounds - 1st Round Virtual, 2nd Round Onsite in Columbia, SC Candidate Location: Candidate MUST be a current South Carolina resident. No relocation allowed. Required Skills BS degree in Computer Science, Information Systems, Cybersecurity, or related field; or equivalent experience Network-security-centric certification such as PCNSE or CCNA 3-5 years of hands-on experience in network design, implementation, or support Hands-on experience in IT security or system administration Working knowledge of secure network design Working knowledge of security architecture Experience with compliance tools Understanding of data protection and access models Ability to analyze logs, alerts, and network telemetry Proficiency with Microsoft Office tools Technical Experience Secure network design principles Windows, macOS, and Linux operating systems Switching and routing Enterprise firewalls Network auditing IDS/IPS platforms Network security monitoring SIEM platforms such as QRadar or Splunk Vulnerability scanning tools such as Nessus or Qualys Cloud infrastructure security Preferred Skills CISSP or Security+ Experience working in regulated environments Experience supporting Health IT Experience supporting State Government Familiarity with FISMA Familiarity with NIST Familiarity with CMS ARC-AMPE Familiarity with HIPAA security and privacy standards Experience with Azure or AWS cloud network security controls Responsibilities Assist in maturing network security and compliance solutions Investigate and respond to daily network security alerts Perform network security assessments for proposed firewall and infrastructure changes Conduct technical analysis for network security planning and engineering Review connectivity, website-blocking, and firewall-rule requests to identify potential security risks Analyze on-premise and cloud networks for potential threats Develop, review, and analyze network traffic reports involving approved ports, protocols, and services Monitor emerging threat vectors and recommend countermeasures Collaborate with agency teams to implement appropriate security controls Support cloud and on-premise network changes and enhancement projects Support compliance activities involving CMS ARC-AMPE, HIPAA, and SCDIS-200 Assist with KPI creation and security trend monitoring Participate in firewall configuration reviews and ruleset recertification Provide network-security best-practice guidance to technical teams Perform additional SOC duties as assigned About Us: InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.
11/11/2026
Full time
Job Description Job Description Job Title: Security Analyst - Consultant ( 14268) Location: Columbia, SC 29201 Fully Onsite - 5 Days/Week Duration: 12 Months Interview Process: 2 Rounds - 1st Round Virtual, 2nd Round Onsite in Columbia, SC Candidate Location: Candidate MUST be a current South Carolina resident. No relocation allowed. Required Skills BS degree in Computer Science, Information Systems, Cybersecurity, or related field; or equivalent experience Network-security-centric certification such as PCNSE or CCNA 3-5 years of hands-on experience in network design, implementation, or support Hands-on experience in IT security or system administration Working knowledge of secure network design Working knowledge of security architecture Experience with compliance tools Understanding of data protection and access models Ability to analyze logs, alerts, and network telemetry Proficiency with Microsoft Office tools Technical Experience Secure network design principles Windows, macOS, and Linux operating systems Switching and routing Enterprise firewalls Network auditing IDS/IPS platforms Network security monitoring SIEM platforms such as QRadar or Splunk Vulnerability scanning tools such as Nessus or Qualys Cloud infrastructure security Preferred Skills CISSP or Security+ Experience working in regulated environments Experience supporting Health IT Experience supporting State Government Familiarity with FISMA Familiarity with NIST Familiarity with CMS ARC-AMPE Familiarity with HIPAA security and privacy standards Experience with Azure or AWS cloud network security controls Responsibilities Assist in maturing network security and compliance solutions Investigate and respond to daily network security alerts Perform network security assessments for proposed firewall and infrastructure changes Conduct technical analysis for network security planning and engineering Review connectivity, website-blocking, and firewall-rule requests to identify potential security risks Analyze on-premise and cloud networks for potential threats Develop, review, and analyze network traffic reports involving approved ports, protocols, and services Monitor emerging threat vectors and recommend countermeasures Collaborate with agency teams to implement appropriate security controls Support cloud and on-premise network changes and enhancement projects Support compliance activities involving CMS ARC-AMPE, HIPAA, and SCDIS-200 Assist with KPI creation and security trend monitoring Participate in firewall configuration reviews and ruleset recertification Provide network-security best-practice guidance to technical teams Perform additional SOC duties as assigned About Us: InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.
Job Description Job Description Title: Programmer - Consultant Location: Blythewood SC 29016 On- site/Remote/Hybrid: Onsite Duration: 12 Months Interview Process: 2 rounds Virtual Interview No of submissions: 2 No of Positions: 1 Note: Candidate MUST be a CURRENT SC, NC, or GA Resident AND be willing to relocate to SC at least 5 business days prior to the start date at their own expense. Job Description: This assignment is for maintenance, support, and development of the core DMV business systems supporting South Carolina's drivers and vehicles. This system supports legislative and federal requirements for traffic violation processing for South Carolina. This system is a Client-Server system utilizing COBOL as the back end and .NET as the human interface. The position is withing the COBOL development team as the Senior Programmer / Team Lead. This position reports to the SCDMV COBOL development manager and will directly support the SCDMV core business system known as Phoenix. This position will require CJIS information security certification which SCDMV will sponsor. Candidate must be able to work independently. Excellent communications skills are required. Daily duties / responsibilities: 1. Analyze the Phoenix core business system and assigned tickets for development and/or system modification. 2. Take the lead in analyzing and proposing solutions to assigned tickets and projects 3. Partner with business units to develop business specifications, translate those business specifications into technical specifications, and obtain business sign-off of specifications. 4. Code, test, promote, and interact with impacted users ensuring that solution meets requirements as documented in the specifications. 5. Production support for the Phoenix system 6. Provide daily and weekly status to the development manager and business analyst(s) Required Skills: 10 Years of Experience with Visual and/or Micro Focus COBOL 1 Year of Experience with Visual COBOL V9 10 Years of experience with computer system analysis, design, coding, testing, debugging, and implementation techniques and practices for developing new systems or modifying existing systems. 10 Years of Experience developing and maintaining complex, mission critical applications in a Windows based Client Server environment. 10 Years of Experience Leading a technical software development team in planning and deployment of software systems. 10 Years of Experience coding and testing complex COBOL based business systems in an Oracle SQL database and Windows based client-server environment. 10 Years Experience providing Level 3 (L3) production support 10 Years Experience functioning as the primary contact with business units to develop and review business and technical specifications and ensure delivery of specified functionality. Preferred Skills: Oracle 19 SQL Familiarity with Microsoft Visual Studio .NET / C# development environment Experience working in a Governmental environment Preferred Certifications: Visual COBOL technical certifications Additional Skills: Experience mentoring and guiding less experiences technical colleagues Proven proficiency communicating effectively with users, vendors, staff members and management both orally and in writing. Ability to plan, define, lead, direct, instruct, and review project work and personnel. Education: Prefer Bachelor's Degree In Computer Science or a closely related discipline with 10 Years of Experience. Experience in a government agency environment is extremely helpful. About Us: InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18 years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.
11/11/2026
Full time
Job Description Job Description Title: Programmer - Consultant Location: Blythewood SC 29016 On- site/Remote/Hybrid: Onsite Duration: 12 Months Interview Process: 2 rounds Virtual Interview No of submissions: 2 No of Positions: 1 Note: Candidate MUST be a CURRENT SC, NC, or GA Resident AND be willing to relocate to SC at least 5 business days prior to the start date at their own expense. Job Description: This assignment is for maintenance, support, and development of the core DMV business systems supporting South Carolina's drivers and vehicles. This system supports legislative and federal requirements for traffic violation processing for South Carolina. This system is a Client-Server system utilizing COBOL as the back end and .NET as the human interface. The position is withing the COBOL development team as the Senior Programmer / Team Lead. This position reports to the SCDMV COBOL development manager and will directly support the SCDMV core business system known as Phoenix. This position will require CJIS information security certification which SCDMV will sponsor. Candidate must be able to work independently. Excellent communications skills are required. Daily duties / responsibilities: 1. Analyze the Phoenix core business system and assigned tickets for development and/or system modification. 2. Take the lead in analyzing and proposing solutions to assigned tickets and projects 3. Partner with business units to develop business specifications, translate those business specifications into technical specifications, and obtain business sign-off of specifications. 4. Code, test, promote, and interact with impacted users ensuring that solution meets requirements as documented in the specifications. 5. Production support for the Phoenix system 6. Provide daily and weekly status to the development manager and business analyst(s) Required Skills: 10 Years of Experience with Visual and/or Micro Focus COBOL 1 Year of Experience with Visual COBOL V9 10 Years of experience with computer system analysis, design, coding, testing, debugging, and implementation techniques and practices for developing new systems or modifying existing systems. 10 Years of Experience developing and maintaining complex, mission critical applications in a Windows based Client Server environment. 10 Years of Experience Leading a technical software development team in planning and deployment of software systems. 10 Years of Experience coding and testing complex COBOL based business systems in an Oracle SQL database and Windows based client-server environment. 10 Years Experience providing Level 3 (L3) production support 10 Years Experience functioning as the primary contact with business units to develop and review business and technical specifications and ensure delivery of specified functionality. Preferred Skills: Oracle 19 SQL Familiarity with Microsoft Visual Studio .NET / C# development environment Experience working in a Governmental environment Preferred Certifications: Visual COBOL technical certifications Additional Skills: Experience mentoring and guiding less experiences technical colleagues Proven proficiency communicating effectively with users, vendors, staff members and management both orally and in writing. Ability to plan, define, lead, direct, instruct, and review project work and personnel. Education: Prefer Bachelor's Degree In Computer Science or a closely related discipline with 10 Years of Experience. Experience in a government agency environment is extremely helpful. About Us: InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18 years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.
Job Description Job Description We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. The Senior Analyst of Digital Messaging is a key member of the Martech and Data organization, responsible for overseeing the strategy, performance, and ongoing optimization of our SMS and WhatsApp programs. This role serves as the subject matter expert for messaging platforms, ensuring channel health, operational excellence, and scalable growth across the business. The Senior Analyst will partner closely with marketing, analytics, product, and technology teams to build best-in-class communication experiences that drive engagement, lead generation, and conversion throughout the customer lifecycle. This will be a hybrid position working onsite in Orlando on Monday, Tuesday, Wednesday and from home Thursday, Friday. How You'll Shine: Messaging Strategy & Execution (35%) Develop and manage the SMS and WhatsApp messaging strategy to support lead generation, customer engagement, and lifecycle goals Implement scalable messaging workflows, ensuring compliance, accuracy, and timely execution Maintain platform health by monitoring deliverability, data flows, opt-in quality, and message performance Platform Management & Optimization (25%) Serve as the channel expert for SMS and WhatsApp platforms, ensuring they are configured, maintained, and optimized for performance Analyze message delivery, engagement, and conversion data to identify optimization opportunities Partner with Martech teams to support integrations, enhancements, and new feature evaluation Cross-Functional Collaboration (20%) Work with marketing, brand, paid media, segmentation, and analytics teams to align messaging strategies with larger business goals Provide strategic recommendations that support channel expansion, personalization, and multi-channel alignment Ensure messaging supports coordinated campaign efforts and consistent customer experiences Measurement, Reporting & Insights (15%) Monitor key channel KPIs, including deliverability, CTR, opt-outs, conversions, and growth metrics Build dashboards, reports, and insights that guide decisions and improve channel performance Translate findings into actionable next steps for marketing, Martech, and partner teams Compliance, Governance & Best Practices (5%) Ensure all messaging programs comply with TCPA, GDPR, CAN-SPAM, and partner-specific regulations Maintain documentation, platform guidelines, and channel best practices to support organizational enablement What You'll Bring: Bachelor's degree in Marketing, Business, Communications, Data Analytics, or related field (or equivalent experience) 5+ years of experience in digital marketing, messaging programs, CRM, or lifecycle engagement Experience running or supporting SMS or WhatsApp channels strongly preferred Travel/Hospitality or Membership experience is a plus Strong analytical and problem-solving abilities with experience interpreting digital performance data Ability to communicate clearly, both verbally and in writing, with cross-functional partners Organized, detail-oriented, and skilled at managing multiple workstreams Comfortable working in a matrixed environment with interdependent teams Knowledge of compliance standards related to SMS and WhatsApp (TCPA, opt-in requirements, etc.) Strong understanding of customer engagement, lifecycle marketing, and message personalization Experience working with SMS/WhatsApp platforms (Attentive, Klaviyo, Twilio, or similar) Familiarity with CRM systems, martech stacks, and customer data frameworks Ability to analyze and interpret performance data using tools such as Looker, Tableau, GA, or similar Basic understanding of data structures, tagging, deliverability concepts, and audience segmentation How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
11/11/2026
Full time
Job Description Job Description We Put the World on Vacation Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. The Senior Analyst of Digital Messaging is a key member of the Martech and Data organization, responsible for overseeing the strategy, performance, and ongoing optimization of our SMS and WhatsApp programs. This role serves as the subject matter expert for messaging platforms, ensuring channel health, operational excellence, and scalable growth across the business. The Senior Analyst will partner closely with marketing, analytics, product, and technology teams to build best-in-class communication experiences that drive engagement, lead generation, and conversion throughout the customer lifecycle. This will be a hybrid position working onsite in Orlando on Monday, Tuesday, Wednesday and from home Thursday, Friday. How You'll Shine: Messaging Strategy & Execution (35%) Develop and manage the SMS and WhatsApp messaging strategy to support lead generation, customer engagement, and lifecycle goals Implement scalable messaging workflows, ensuring compliance, accuracy, and timely execution Maintain platform health by monitoring deliverability, data flows, opt-in quality, and message performance Platform Management & Optimization (25%) Serve as the channel expert for SMS and WhatsApp platforms, ensuring they are configured, maintained, and optimized for performance Analyze message delivery, engagement, and conversion data to identify optimization opportunities Partner with Martech teams to support integrations, enhancements, and new feature evaluation Cross-Functional Collaboration (20%) Work with marketing, brand, paid media, segmentation, and analytics teams to align messaging strategies with larger business goals Provide strategic recommendations that support channel expansion, personalization, and multi-channel alignment Ensure messaging supports coordinated campaign efforts and consistent customer experiences Measurement, Reporting & Insights (15%) Monitor key channel KPIs, including deliverability, CTR, opt-outs, conversions, and growth metrics Build dashboards, reports, and insights that guide decisions and improve channel performance Translate findings into actionable next steps for marketing, Martech, and partner teams Compliance, Governance & Best Practices (5%) Ensure all messaging programs comply with TCPA, GDPR, CAN-SPAM, and partner-specific regulations Maintain documentation, platform guidelines, and channel best practices to support organizational enablement What You'll Bring: Bachelor's degree in Marketing, Business, Communications, Data Analytics, or related field (or equivalent experience) 5+ years of experience in digital marketing, messaging programs, CRM, or lifecycle engagement Experience running or supporting SMS or WhatsApp channels strongly preferred Travel/Hospitality or Membership experience is a plus Strong analytical and problem-solving abilities with experience interpreting digital performance data Ability to communicate clearly, both verbally and in writing, with cross-functional partners Organized, detail-oriented, and skilled at managing multiple workstreams Comfortable working in a matrixed environment with interdependent teams Knowledge of compliance standards related to SMS and WhatsApp (TCPA, opt-in requirements, etc.) Strong understanding of customer engagement, lifecycle marketing, and message personalization Experience working with SMS/WhatsApp platforms (Attentive, Klaviyo, Twilio, or similar) Familiarity with CRM systems, martech stacks, and customer data frameworks Ability to analyze and interpret performance data using tools such as Looker, Tableau, GA, or similar Basic understanding of data structures, tagging, deliverability concepts, and audience segmentation How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. Medical Dental Vision Flexible spending accounts Life and accident coverage Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) Wish day paid time to volunteer at an approved organization of your choice 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) Legal and identify theft plan Voluntary income protection benefits Wellness program (subject to provider availability) Employee Assistance Program Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details
11/11/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details
11/11/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details
11/11/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 12 About the Role: The Team: The Enterprise Solutions business within S&P Global Market Intelligence provides industry-leading data, software, and services that support investment management, enterprise data management, regulatory compliance, and private markets solutions. The Private Markets product team is responsible for products that support the entire investment lifecycle across Private Equity, Venture Capital, Real Estate, Infrastructure, and Private Credit markets. As part of the flagship iLEVEL product organization, you will work with a highly collaborative team of product leaders, technology professionals, and market experts focused on delivering innovative solutions for investment professionals. The team values customer-centricity, innovation, execution excellence, and continuous learning. Responsibilities and Impact: We are seeking a Lead Product Manager to drive our MCP & AI Agents Platform initiatives. This leader will own the vision, strategy, and execution for both the MCP connector ecosystem, enabling seamless integration of private markets data and content sources, and the AI Analyst capabilities being developed within our flagship iLEVEL platform. As a Lead Product Manager, you'll lead zero-to-one product efforts, building and scaling net new product offerings in a high growth, fast moving environment - leveraging the latest and greatest in agents, agentic workflows, and LLMs to build transformative new products that deliver value to clients. This role will require working closely with engineering, design, product, data science, marketing, go-to-market to drive new AI products to success. This is a highly cross-functional and visible role suited for a hands-on builder who thrives at the intersection of AI, customer-centric product development, and financial technology. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $101,000 to $175,000. Final base salary for this role will be based on the individual's geographic location, experience level, skill set, training, licenses, and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We're Looking For: Basic Required Qualifications: Experience in FinTech, AI, or other technology-driven environments, with a track record of launching and scaling products. Hands-on AI product builder with experience applying new AI technologies, including LLMs, agents, retrieval systems, and modern AI development tools. Strategic and customer-focused thinker who can develop deep domain expertise, simplify complex problems, and translate insights into impactful product strategies. Strong product operator skilled in agile delivery, product requirements, data-driven decision-making, KPI management, and cross-functional execution. Additional Preferred Qualifications: Exceptional communicator and collaborator who thrives in fast-paced, ambiguous environments and can align Product, Engineering, Design, and Go-to-Market teams around a shared vision. Experience working in a Private Markets product team. Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: Know Your Rights: Workplace discrimination is illegal - 20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)
11/11/2026
Full time
This job is with S&P Global, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the Role: Grade Level (for internal use): 12 About the Role: The Team: The Enterprise Solutions business within S&P Global Market Intelligence provides industry-leading data, software, and services that support investment management, enterprise data management, regulatory compliance, and private markets solutions. The Private Markets product team is responsible for products that support the entire investment lifecycle across Private Equity, Venture Capital, Real Estate, Infrastructure, and Private Credit markets. As part of the flagship iLEVEL product organization, you will work with a highly collaborative team of product leaders, technology professionals, and market experts focused on delivering innovative solutions for investment professionals. The team values customer-centricity, innovation, execution excellence, and continuous learning. Responsibilities and Impact: We are seeking a Lead Product Manager to drive our MCP & AI Agents Platform initiatives. This leader will own the vision, strategy, and execution for both the MCP connector ecosystem, enabling seamless integration of private markets data and content sources, and the AI Analyst capabilities being developed within our flagship iLEVEL platform. As a Lead Product Manager, you'll lead zero-to-one product efforts, building and scaling net new product offerings in a high growth, fast moving environment - leveraging the latest and greatest in agents, agentic workflows, and LLMs to build transformative new products that deliver value to clients. This role will require working closely with engineering, design, product, data science, marketing, go-to-market to drive new AI products to success. This is a highly cross-functional and visible role suited for a hands-on builder who thrives at the intersection of AI, customer-centric product development, and financial technology. Compensation/Benefits Information: S&P Global states that the anticipated base salary range for this position is $101,000 to $175,000. Final base salary for this role will be based on the individual's geographic location, experience level, skill set, training, licenses, and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here . What We're Looking For: Basic Required Qualifications: Experience in FinTech, AI, or other technology-driven environments, with a track record of launching and scaling products. Hands-on AI product builder with experience applying new AI technologies, including LLMs, agents, retrieval systems, and modern AI development tools. Strategic and customer-focused thinker who can develop deep domain expertise, simplify complex problems, and translate insights into impactful product strategies. Strong product operator skilled in agile delivery, product requirements, data-driven decision-making, KPI management, and cross-functional execution. Additional Preferred Qualifications: Exceptional communicator and collaborator who thrives in fast-paced, ambiguous environments and can align Product, Engineering, Design, and Go-to-Market teams around a shared vision. Experience working in a Private Markets product team. Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit . What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only: Know Your Rights: Workplace discrimination is illegal - 20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains. Responsibilities: Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues Own the maintenance, configuration, availability, and business continuity of core IT services Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business Identify recurring issues, define corrective actions, and implement long-term solutions Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru Serve as Tier 3 support for macOS, hardware, and network-related issues Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort Create and maintain IT documentation and contribute to the Knowledge Base Manage vendor relationships for IT services and tools Investigate and remediate security-related issues across Gmail, Slack, and Okta Mentor team members and promote IT best practices across the organization WHO YOU ARE A hands-on problem solver who takes ownership and strives for operational excellence Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent) Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby Comfortable using tools such as Jira, Git, and GAM Demonstrated experience designing, implementing, and improving IT services Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency Excellent written and verbal communication skills Strong networking fundamentals, including familiarity with the OSI model Familiar with software development lifecycle principles Bonus Qualifications: ITIL Foundation (or higher) certification Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $111,000 and $174,000/year with an expected On Target Earnings (OTE) between $123,000 and $193,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. Depending on where you are located, you may have certain rights available to you in relation to Braze's use of AI: To opt out of AI-assisted review of your application, please click the "Learn More" at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. To exercise other types of rights . click apply for full job details
11/10/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We are seeking a Lead Systems Administrator to act as the technical escalation point for our Service Desk and to own the reliability, security, and operational excellence of our IT services. In this role, you will lead incident response, perform deep root cause analysis, and proactively improve systems through automation and process improvements. You will also serve as a mentor and subject matter expert across multiple IT domains. Responsibilities: Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues Own the maintenance, configuration, availability, and business continuity of core IT services Act as Incident Manager or partner closely with Incident Management during service outages, and security incidents, ensuring clear and timely communication to the business Identify recurring issues, define corrective actions, and implement long-term solutions Provide advanced support for Google Workspace, including email delivery, permissions, security issues, and service integrations Support escalated issues across Zscaler, macOS, networking, Google Workspace, and Okta Troubleshoot and maintain integrations of IT SaaS such as; Okta, Google Workspace, Slack, Zscaler and Iru Serve as Tier 3 support for macOS, hardware, and network-related issues Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort Create and maintain IT documentation and contribute to the Knowledge Base Manage vendor relationships for IT services and tools Investigate and remediate security-related issues across Gmail, Slack, and Okta Mentor team members and promote IT best practices across the organization WHO YOU ARE A hands-on problem solver who takes ownership and strives for operational excellence Experienced in supporting SaaS platforms such as Google Workspace, Slack, Okta, Iru, and other enterprise IT services, including API-based administration Knowledgeable in virtualization and cloud environments (AWS, VMware, or equivalent) Proficient in scripting and automation using tools such as Bash, Python, and/or Ruby Comfortable using tools such as Jira, Git, and GAM Demonstrated experience designing, implementing, and improving IT services Strong understanding of IT operations best practices, including security, storage, data protection, and disaster recovery Self-directed, detail-oriented, and capable of prioritizing work based on impact and urgency Excellent written and verbal communication skills Strong networking fundamentals, including familiarity with the OSI model Familiar with software development lifecycle principles Bonus Qualifications: ITIL Foundation (or higher) certification Experience managing cloud infrastructure in AWS, Azure, or Google Cloud Platform For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $111,000 and $174,000/year with an expected On Target Earnings (OTE) between $123,000 and $193,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process. This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process. Depending on where you are located, you may have certain rights available to you in relation to Braze's use of AI: To opt out of AI-assisted review of your application, please click the "Learn More" at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. To exercise other types of rights . click apply for full job details
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details
11/09/2026
Full time
This job is with Braze, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Staff Software Engineer to join the User Targeting team as a hands-on technical leader. The team is responsible for how our customers segment and target their users. Every message Braze sends goes through our pipelines, which process billions of users per day. We are a fast-paced team working close to customers in a core and high-impact area of our product. You will create and own complex systems end to end, from the segmentation engine and data pipelines through the APIs and the dashboard experience customers use every day, at the scale demanded by some of the biggest brands in the world. You will have a say in what the team builds as well as how it gets built. Architecture, performance, and cost are constant considerations, but your success will be measured by the value you unlock for customers. Your responsibilities will include: Architect & Build: conceive, design, and implement large-scale systems and services that handle massive data volumes and complex workloads in real time. This includes extending our ClickHouse pipeline to support new filters and attributes Own the Product: partner with product to define what gets built and why, then keep improving it after launch as you learn how customers actually use it Own Core Systems: take ownership of the complex backend systems behind Braze segmentation, continuously improving their performance, reliability, and cost-effectiveness Mentor & Influence: lead by example and mentor engineers on best practices in software design, coding, and operations Collaborate Cross-Functionally: work closely with other engineering teams, product managers, and stakeholders to ensure segmentation systems are effectively integrated and aligned with business objectives Innovate & Optimize: continuously identify opportunities to improve our systems, research new technologies, and advocate for their adoption where appropriate Maintain & Evolve: support and refine operational procedures (alerts, on-call rotation, troubleshooting playbooks) to maximize system stability and quality The team extensively integrates AI into its daily workflow, leveraging agentic tools to navigate our large Ruby monolith, create proof of concepts, and transition quickly and safely from an ask to a working solution. AI has been used across all stages of product delivery, fundamentally enhancing the team's ability to deliver high-quality results more efficiently. WHO YOU ARE Extensive Software Engineering experience: 7+ years of professional experience, including hands-on work in full-stack development or back-end services, particularly with high-scale, high-throughput systems Product Ownership at Scale: proven track record of delivering customer-facing products on high-scale data systems, from problem definition through launch and adoption. You can point to what customers or the business gained, not only what the system did Systems at Scale: proven track record of building foundational data-driven systems at scale: whether streaming, real-time pipelines, or large-scale data platforms Technical Leadership: skilled at driving architectural direction, scoping large efforts, and effectively managing technical debt. Known for precise communication of complex technical concepts and a willingness to drive major technical initiatives Strong Fundamentals: deep understanding of software design, data structures, and algorithms Self-Starter: great communication and organizational skills, with a history of thriving in team environments Bonus points: Languages/Frameworks: familiarity with Ruby, Ruby on Rails, TypeScript, React, Sidekiq, and SQL/NoSQL databases Database Experience: previous experience with MongoDB, ClickHouse, Snowflake, or other data lake solutions Cloud Technologies: experience with container orchestration (Kubernetes), and cloud services (AWS, GCP, Azure) Architecture: experience with distributed systems, API design, monitoring, and best practices Passionate about customer experience For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $184,000 and $314,079 annually with an expected On Target Earnings (OTE) between $204,000 - $348,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here . More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 "Best of Marketing and Digital Advertising Software Product" in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America's Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work , among other accolades. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you OUR AI-POWERED BRAZE RECRUITMENT PROCESS At Braze . click apply for full job details
Job Description Job Description What Success Looks Like (Objectives): We are looking for a detail-oriented, execution-focused Ecommerce Operations Specialist to manage product catalog accuracy, pricing integrity, and offer enablement within Adobe Commerce (Magento) for In this role, you will be the hands-on owner of the ecommerce platform's product and pricing configurations - ensuring that every device, plan, accessory, and promotional offer is accurately built, properly priced, and live on time. You will collaborate cross-functionally with the product and pricing teams to translate business requirements into precise catalog configurations. When a new device launches, a plan changes, or a promotional offer goes live, you are the person making it happen in the platform. The ideal candidate brings strong ecommerce platform experience, meticulous attention to detail, and the ability to manage multiple concurrent configurations in a fast-paced, deadline-driven wireless environment. What Success Looks Like (Objectives): Maintain product and pricing accuracy across the catalog within Adobe Commerce, ensuring all devices, plans, accessories, and add-on products reflect current and correct information at all times Build and enable new products in Adobe Commerce - including device SKUs, plan configurations, BYOD flows, and accessory listings - collaborating with product and pricing teams to translate requirements into accurate platform configurations Configure and launch promotional offers, discounts, bundles, and limited-time deals within Adobe Commerce, ensuring offers are correctly scoped, properly timed, and validated before going live Serve as the primary operational liaison between the ecommerce team and the product and pricing teams, ensuring seamless handoffs, clear requirements documentation, and timely execution of catalog updates Execute thorough QA and validation processes for all product, pricing, and offer changes before publishing - including cross-browser and cross-device verification - to prevent errors from reaching customers Document and continuously improve operational processes, playbooks, and configuration standards to increase team efficiency, reduce errors, and enable scalable catalog management as the product portfolio grows Core Skills, Competencies, and Key Experiences (What you'll bring) Core Skills and Competencies (What you'll bring): Hands-on proficiency with ecommerce platforms, specifically Adobe Commerce (Magento) including product catalog management, pricing rules, cart and checkout configuration, and promotional offer setup Meticulous attention to detail with a track record of managing complex product catalogs where accuracy in pricing, SKU configuration, and offer logic is critical to business performance Strong process orientation, with the ability to build repeatable workflows, maintain configuration documentation, and establish QA checklists that reduce errors and improve operational consistency Effective cross-functional collaboration skills, with demonstrated ability to work closely with product managers, pricing analysts, and marketing teams to gather requirements and deliver accurate platform configurations on tight timelines Problem-solving aptitude with the ability to troubleshoot catalog and pricing discrepancies, identify root causes, and implement corrective actions quickly in a live ecommerce environment AI Literacy, specifically the ability to leverage AI-powered tools and automation to streamline catalog management tasks, identify data inconsistencies, and improve operational efficiency Minimum Requirements: Minimum Education: Bachelor's degree in Business, Marketing, Information Systems, or a related field (or equivalent work experience) Minimum Experience: 2+ years of ecommerce operations experience with hands-on platform administration and product catalog management Required Technical Skills: Must have experience with: Ecommerce platform administration (Adobe Commerce/Magento strongly preferred) Product catalog configuration including SKU management, pricing rules, and promotional offers Basic understanding of ecommerce checkout flows and cart logic Spreadsheet and data management tools for bulk product updates Additional Qualifications: Experience in the telecommunications industry or subscription-model businesses Familiarity with Adobe Experience Manager (AEM) or other CMS platforms Experience with product information management (PIM) systems Visa sponsorship not available for this role Benefits: We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email . Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Range Compensation: $63150 - $90000/HourlyAbout our Department Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market. About Our Company EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
11/07/2026
Full time
Job Description Job Description What Success Looks Like (Objectives): We are looking for a detail-oriented, execution-focused Ecommerce Operations Specialist to manage product catalog accuracy, pricing integrity, and offer enablement within Adobe Commerce (Magento) for In this role, you will be the hands-on owner of the ecommerce platform's product and pricing configurations - ensuring that every device, plan, accessory, and promotional offer is accurately built, properly priced, and live on time. You will collaborate cross-functionally with the product and pricing teams to translate business requirements into precise catalog configurations. When a new device launches, a plan changes, or a promotional offer goes live, you are the person making it happen in the platform. The ideal candidate brings strong ecommerce platform experience, meticulous attention to detail, and the ability to manage multiple concurrent configurations in a fast-paced, deadline-driven wireless environment. What Success Looks Like (Objectives): Maintain product and pricing accuracy across the catalog within Adobe Commerce, ensuring all devices, plans, accessories, and add-on products reflect current and correct information at all times Build and enable new products in Adobe Commerce - including device SKUs, plan configurations, BYOD flows, and accessory listings - collaborating with product and pricing teams to translate requirements into accurate platform configurations Configure and launch promotional offers, discounts, bundles, and limited-time deals within Adobe Commerce, ensuring offers are correctly scoped, properly timed, and validated before going live Serve as the primary operational liaison between the ecommerce team and the product and pricing teams, ensuring seamless handoffs, clear requirements documentation, and timely execution of catalog updates Execute thorough QA and validation processes for all product, pricing, and offer changes before publishing - including cross-browser and cross-device verification - to prevent errors from reaching customers Document and continuously improve operational processes, playbooks, and configuration standards to increase team efficiency, reduce errors, and enable scalable catalog management as the product portfolio grows Core Skills, Competencies, and Key Experiences (What you'll bring) Core Skills and Competencies (What you'll bring): Hands-on proficiency with ecommerce platforms, specifically Adobe Commerce (Magento) including product catalog management, pricing rules, cart and checkout configuration, and promotional offer setup Meticulous attention to detail with a track record of managing complex product catalogs where accuracy in pricing, SKU configuration, and offer logic is critical to business performance Strong process orientation, with the ability to build repeatable workflows, maintain configuration documentation, and establish QA checklists that reduce errors and improve operational consistency Effective cross-functional collaboration skills, with demonstrated ability to work closely with product managers, pricing analysts, and marketing teams to gather requirements and deliver accurate platform configurations on tight timelines Problem-solving aptitude with the ability to troubleshoot catalog and pricing discrepancies, identify root causes, and implement corrective actions quickly in a live ecommerce environment AI Literacy, specifically the ability to leverage AI-powered tools and automation to streamline catalog management tasks, identify data inconsistencies, and improve operational efficiency Minimum Requirements: Minimum Education: Bachelor's degree in Business, Marketing, Information Systems, or a related field (or equivalent work experience) Minimum Experience: 2+ years of ecommerce operations experience with hands-on platform administration and product catalog management Required Technical Skills: Must have experience with: Ecommerce platform administration (Adobe Commerce/Magento strongly preferred) Product catalog configuration including SKU management, pricing rules, and promotional offers Basic understanding of ecommerce checkout flows and cart logic Spreadsheet and data management tools for bulk product updates Additional Qualifications: Experience in the telecommunications industry or subscription-model businesses Familiarity with Adobe Experience Manager (AEM) or other CMS platforms Experience with product information management (PIM) systems Visa sponsorship not available for this role Benefits: We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email . Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Range Compensation: $63150 - $90000/HourlyAbout our Department Our Retail Wireless team, serving our Boost Mobile and Gen Mobile brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a passion for change and the power to drive it, we continue to push boundaries and be a disruptive force in the market. About Our Company EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Job Description Job Description At-a-Glance: Join a global hospitality company as a Workday Reporting Analyst and contribute to the Talent Acquisition function by executing reporting and dashboard work. Position Type: Contract Onsite Required: Hands-on Workday reporting experience Power BI proficiency Experience building and maintaining dashboards from multiple data sources Familiarity with Indeed Jobs & Campaigns reporting Understanding of sponsored job metrics, cost-per-apply, and campaign performance data Experience with UTM-based source tracking and traffic/conversion reporting Strong Excel skills for data cleaning, structuring, and ad hoc analysis Detail-oriented and consistent Comfortable working independently and managing workload against defined deliverables Preferred: Experience in a TA, HR, or recruitment marketing analytics context Responsibilities: Support the Talent Acquisition function by executing reporting and dashboard work Pull data, build and maintain reports, monitor performance metrics, and surface insights to TA leadership Extract and structure recruiting data from Workday on a defined cadence Maintain data accuracy and flag inconsistencies in requisition status, job classifications, or candidate stage data Support ad hoc reporting requests using Workday as the source of record Pull and consolidate performance data from Indeed Jobs & Campaigns Extract and analyze source-of-hire and traffic data from PageUp/Clinch UTM reporting Build, maintain, and update Power BI dashboards for real-time visibility into recruiting funnel health, spend performance, and source-of-hire trends Ensure dashboards reflect current data from all source systems Produce regular TA performance reports summarizing key metrics across pipeline, spend, and source of hire Support quarterly business reviews and AOP planning with structured data pulls and summary analysis
11/06/2026
Full time
Job Description Job Description At-a-Glance: Join a global hospitality company as a Workday Reporting Analyst and contribute to the Talent Acquisition function by executing reporting and dashboard work. Position Type: Contract Onsite Required: Hands-on Workday reporting experience Power BI proficiency Experience building and maintaining dashboards from multiple data sources Familiarity with Indeed Jobs & Campaigns reporting Understanding of sponsored job metrics, cost-per-apply, and campaign performance data Experience with UTM-based source tracking and traffic/conversion reporting Strong Excel skills for data cleaning, structuring, and ad hoc analysis Detail-oriented and consistent Comfortable working independently and managing workload against defined deliverables Preferred: Experience in a TA, HR, or recruitment marketing analytics context Responsibilities: Support the Talent Acquisition function by executing reporting and dashboard work Pull data, build and maintain reports, monitor performance metrics, and surface insights to TA leadership Extract and structure recruiting data from Workday on a defined cadence Maintain data accuracy and flag inconsistencies in requisition status, job classifications, or candidate stage data Support ad hoc reporting requests using Workday as the source of record Pull and consolidate performance data from Indeed Jobs & Campaigns Extract and analyze source-of-hire and traffic data from PageUp/Clinch UTM reporting Build, maintain, and update Power BI dashboards for real-time visibility into recruiting funnel health, spend performance, and source-of-hire trends Ensure dashboards reflect current data from all source systems Produce regular TA performance reports summarizing key metrics across pipeline, spend, and source of hire Support quarterly business reviews and AOP planning with structured data pulls and summary analysis
Job Description Job Description Job Title: Transaction Support Analyst 1 Location: Atlanta GA Duration: 12 Months Pay Rate: $25- $28.00/hour Shift Timings: 1st shift Role Summary : The primary objective of this role is to serve as a Subject Matter Expert (SME) in daily operations for assigned retail natural gas markets across multiple states. Responsibilities include mastering standard operating procedures, system processes, and regulatory requirements for each market. The incumbent will lead efforts to monitor, identify, and resolve billing and customer communication exceptions, ensuring compliance and timely correction of system issues. This position acts as the owner of User Acceptance Testing for system enhancements and defects, collaborating closely with Regulatory, Legal, Customer Operations, IT Support, and Marketing teams to ensure shared understanding of system changes and their impacts prior to release. Additional duties include supporting monthly pricing processes, verifying accurate implementation of pricing and promotion codes, and recommending process improvements. The role requires the ability to analyze system concerns using SQL queries, quantify issues, and propose system enhancements. A strong aptitude for learning and recommending AI tools to improve operational efficiency is essential. Job Responsibilities: Functional Expertise: Aligns closely with Regulatory, Legal and Marketing to support all Expanded Market letter requirements while also performing a quarterly audit that ensures all letter content, setup and state requirements are met. Monitors billing and error handling for the Expanded Markets; proactively resolving any billing or error issues by running SQL queries and determining the extent of the issue. Supports UAT Testing efforts for the Expanded Markets billing system. Supports all pricing and promo code set up in the Expanded Markets while also ensuring that any issues with pricing or promo codes are actively researched and corrected as soon as possible. Performs a letter audit to ensure that content, layout, mailing timelines as well as all state regulations are being met. Reviews daily system generated reports to ensure that all applicable IT functions are working as designed. Participates as a SME in Expanded Markets projects by working with the Project Managers in requirements gathering, design, testing and implementation of system enhancement projects. Supports the Consumer Relations and Customer Care teams by investigating any billing or letter concerns. Serves as reporting liaison for the Expanded Markets System reporting and data requests. Business Acumen: Ensures that all SOP (Standard Operating Procedures) are kept up to date by continuously reviewing content and making updates based on system enhancements and project implementations. Identifies root causes for billing errors and exceptions. Manages the print vendor relationships for Customer Operations. Engagement: Liaises with the Marketing Team to coordinate rate updates, monthly billing, promo code updates and any pricing update requests. Works with SouthStar personnel to develop and launch new customer operations processes and process improvements. Liaises with Vendor and LDC personnel and SouthStar business owners to gather and document requirements for operational changes in the Expanded Markets. Liaises with SouthStar business owners to gather and document requirements for deploying system enhancements in the Expanded Markets. Works with SouthStar personnel to develop and launch new customer operations processes and process improvements. Liaises with marketing team to ensure all promotion codes are set up in applicable systems timely and accurately. Supports the SouthStar Customer Service Support rewards and recognition program. Driving Results: Gathers and analyzes data from multiple sources to identify and implement new processes and process improvements in billing and Customer Service Support operations for the Expanded Markets. Creates project plans with controls, milestones and checkpoints for system implementation projects. Qualifications Education, Certifications/Licenses: Required: Bachelor's degree or 5+ years of applicable experience Related Work Experience: Required: 5+ years of experience in consumer services, billing, system operations, or business to consumer (B2C) Preferred: Retail utility experience Natural Gas Marketer/Supplier experience Specific Skills & Knowledge: Ability to work independently under moderate supervision; ability to also operate effectively as a team player, even if located remotely Exceptional verbal and written communication skills; ability to communicate positively and professionally with customers, coworkers and vendors Strong relationship management skills Strong organizational and problem resolution skills Strong project management skills Ability to coordinate and manage multiple tasks with sensitive timelines Ability to perform metrics creation, implementation, tracking and reporting for operational departments Ability to conduct trending and analysis to identify root causes and possible solutions Computer literate; strong knowledge of Microsoft Office, Outlook, Word, Excel, PowerPoint, SQL Preferred: Strong knowledge of Teams and Copilot Advanced database knowledge (e.g. developing and executing SQL statements, importing data, etc.) EEO Employer LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
11/06/2026
Full time
Job Description Job Description Job Title: Transaction Support Analyst 1 Location: Atlanta GA Duration: 12 Months Pay Rate: $25- $28.00/hour Shift Timings: 1st shift Role Summary : The primary objective of this role is to serve as a Subject Matter Expert (SME) in daily operations for assigned retail natural gas markets across multiple states. Responsibilities include mastering standard operating procedures, system processes, and regulatory requirements for each market. The incumbent will lead efforts to monitor, identify, and resolve billing and customer communication exceptions, ensuring compliance and timely correction of system issues. This position acts as the owner of User Acceptance Testing for system enhancements and defects, collaborating closely with Regulatory, Legal, Customer Operations, IT Support, and Marketing teams to ensure shared understanding of system changes and their impacts prior to release. Additional duties include supporting monthly pricing processes, verifying accurate implementation of pricing and promotion codes, and recommending process improvements. The role requires the ability to analyze system concerns using SQL queries, quantify issues, and propose system enhancements. A strong aptitude for learning and recommending AI tools to improve operational efficiency is essential. Job Responsibilities: Functional Expertise: Aligns closely with Regulatory, Legal and Marketing to support all Expanded Market letter requirements while also performing a quarterly audit that ensures all letter content, setup and state requirements are met. Monitors billing and error handling for the Expanded Markets; proactively resolving any billing or error issues by running SQL queries and determining the extent of the issue. Supports UAT Testing efforts for the Expanded Markets billing system. Supports all pricing and promo code set up in the Expanded Markets while also ensuring that any issues with pricing or promo codes are actively researched and corrected as soon as possible. Performs a letter audit to ensure that content, layout, mailing timelines as well as all state regulations are being met. Reviews daily system generated reports to ensure that all applicable IT functions are working as designed. Participates as a SME in Expanded Markets projects by working with the Project Managers in requirements gathering, design, testing and implementation of system enhancement projects. Supports the Consumer Relations and Customer Care teams by investigating any billing or letter concerns. Serves as reporting liaison for the Expanded Markets System reporting and data requests. Business Acumen: Ensures that all SOP (Standard Operating Procedures) are kept up to date by continuously reviewing content and making updates based on system enhancements and project implementations. Identifies root causes for billing errors and exceptions. Manages the print vendor relationships for Customer Operations. Engagement: Liaises with the Marketing Team to coordinate rate updates, monthly billing, promo code updates and any pricing update requests. Works with SouthStar personnel to develop and launch new customer operations processes and process improvements. Liaises with Vendor and LDC personnel and SouthStar business owners to gather and document requirements for operational changes in the Expanded Markets. Liaises with SouthStar business owners to gather and document requirements for deploying system enhancements in the Expanded Markets. Works with SouthStar personnel to develop and launch new customer operations processes and process improvements. Liaises with marketing team to ensure all promotion codes are set up in applicable systems timely and accurately. Supports the SouthStar Customer Service Support rewards and recognition program. Driving Results: Gathers and analyzes data from multiple sources to identify and implement new processes and process improvements in billing and Customer Service Support operations for the Expanded Markets. Creates project plans with controls, milestones and checkpoints for system implementation projects. Qualifications Education, Certifications/Licenses: Required: Bachelor's degree or 5+ years of applicable experience Related Work Experience: Required: 5+ years of experience in consumer services, billing, system operations, or business to consumer (B2C) Preferred: Retail utility experience Natural Gas Marketer/Supplier experience Specific Skills & Knowledge: Ability to work independently under moderate supervision; ability to also operate effectively as a team player, even if located remotely Exceptional verbal and written communication skills; ability to communicate positively and professionally with customers, coworkers and vendors Strong relationship management skills Strong organizational and problem resolution skills Strong project management skills Ability to coordinate and manage multiple tasks with sensitive timelines Ability to perform metrics creation, implementation, tracking and reporting for operational departments Ability to conduct trending and analysis to identify root causes and possible solutions Computer literate; strong knowledge of Microsoft Office, Outlook, Word, Excel, PowerPoint, SQL Preferred: Strong knowledge of Teams and Copilot Advanced database knowledge (e.g. developing and executing SQL statements, importing data, etc.) EEO Employer LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.