20 jobs found

Job Description WHO WE ARE SMBHD is a Chicago Salesforce consulting firm built for small and mid-market businesses. We continue to grow! We're about 30 people, with two AppExchange apps and deep work in Sales Cloud, Service Cloud, Field Service, Experience Cloud, and integrations. We deliver in pods of three to four engineers that own a client engagement end to end. This year we rebuilt delivery around AI. Our engineers direct AI to produce most of the configuration and code, then spend their time where it matters: understanding the client, designing the right solution, and driving adoption. THE ROLE Internally we call this role Process Forward Engineer, and PFEs are how we deliver. You run discovery with the client, design the solution, direct the build, run the training, and own the outcome. There is no analyst upstream of you gathering requirements and no developer downstream of you building what you scoped. You do the whole thing, with AI doing the heavy production and an Analyst on your pod picking up the last mile. You work across two to four engagements at a time. Sometimes you lead a project, and sometimes you work alongside a pod teammate on a bigger one. WHAT YOU WILL DO Run discovery sessions and workshops with client stakeholders and turn messy business problems into clean, buildable solutions Design and deliver solutions on the platform: Flow, Agentforce, configuration, and code where it earns its place Direct AI to produce the build, then read, test, and own every line of it Work on integrations and data migrations with your pod Deliver training and drive adoption so clients use what you built Demo your own work every week, internally first, then to the client Scope and estimate new work as engagements grow Bring what you learn in the field back into how we deliver WHO YOU ARE You know Salesforce well: the data model, automation, security, reporting, and where the platform pushes back You are as comfortable in front of a VP explaining a design as you are in Setup building it You use AI every day already and you are looking for a firm that takes that seriously You want ownership. Handoffs frustrate you You want to grow with a company, not pass through one WHAT WE NEED FROM YOU 2 to 5 years delivering Salesforce solutions, at a partner or on an internal team Hands-on Flow and declarative configuration Experience leading discovery or requirements sessions with business users Clear communication with technical and business audiences Bachelor's degree in computer science, MIS, business, or a related field Based in the Chicago area, in our office X days a week NICE TO HAVES Salesforce certifications (Admin, App Builder, PD1, cloud certs) Integration and data migration experience (REST APIs, middleware, data loading) Working knowledge of Apex and LWC, enough to read it and direct it Agentforce, Einstein, or other Salesforce AI experience Prompt engineering, agents, or LLM application work Field Service, Experience Cloud, or Revenue Cloud depth Construction, engineering, manufacturing, or professional services clients BENEFITS Medical, dental, vision, and disability insurance 401(k) with 6% match, no vesting period Flexible schedule Certification support and paid learning time A team that ships, not just advises OUR CORE VALUES Get S &% Done Be Smart and Ambitious Be Compassionate Towards Everyone Come to Work Positive and Excited Be Collaborative with Sharp Elbows Own It and Make It Great

Job Description Job Overview:- We are seeking an experienced Product Analytics Consultant with hands-on expertise in Amplitude Analytics or similar product analytics platforms to support our end client in the healthcare domain. The ideal candidate will work closely with product managers, business stakeholders, and engineering teams to understand user behavior, define meaningful KPIs, develop analytics dashboards, and generate actionable insights that support data-driven product decisions. The candidate should have strong experience in product analytics, event-based tracking, funnel analysis, cohort analysis, retention measurement, and dashboard development. Key Responsibilities:- - Conduct discovery sessions with product managers, business stakeholders, and engineering teams to understand business objectives and product requirements. - Understand user journeys, product features, application workflows, and user interactions. - Translate business requirements into meaningful KPIs, metrics, reports, and analytical dashboards. - Build and maintain product analytics dashboards using Amplitude or comparable analytics platforms. - Analyze product adoption, feature engagement, user journeys, workflow conversions, drop-offs, and retention. - Define events, event properties, user attributes, and filters required for product analytics. - Review existing event tracking and identify missing, duplicate, or inconsistently implemented events. - Recommend best practices for automatic event capture, manual event tracking, and event metadata enrichment. - Develop reusable charts, reports, cohorts, and dashboard templates. - Validate analytics results against application data, business reports, and other trusted sources. - Investigate discrepancies in event volumes, user counts, conversion rates, and reporting results. - Document KPI definitions, calculation logic, data sources, assumptions, and analytical processes. - Ensure compliance with applicable data privacy, security, access-control, and data-classification requirements. - Present analytical findings and recommendations to technical and non-technical stakeholders. - Provide training, demonstrations, and knowledge transfer to product and engineering teams. Required Skills & Qualifications:- - 3+ years of experience in Product Analytics, Digital Analytics, Business Intelligence, or a related field. - 3+ years of hands-on experience with Amplitude Analytics or comparable product analytics platforms. - Experience with one or more of the following platforms: - Amplitude Analytics - Mixpanel - Pendo - Heap - Google Analytics (GA4) - Adobe Analytics - PostHog - FullStory - Contentsquare - Strong understanding of product analytics concepts, including: - Event-Based Tracking - Funnel Analysis - Cohort Analysis - Retention Analysis - User Segmentation - Conversion Measurement - Feature Adoption - User Engagement Analysis - Experience building dashboards, charts, reports, and analytical templates. - Ability to define KPIs and translate business requirements into analytical solutions. - Experience reviewing event taxonomies and application instrumentation requirements. - Experience validating analytics data and troubleshooting reporting discrepancies. - Strong communication and stakeholder management skills. - Ability to collaborate with product, engineering, QA, data, and business teams. Preferred Qualifications:- - Previous experience working with healthcare applications, healthcare technology, or healthcare-related products. - Experience supporting multiple products or application teams. - Familiarity with web, mobile, embedded, or cloud-based applications. - Understanding of application instrumentation, SDKs, automatic event capture, and event enrichment. - Knowledge of data governance, privacy-aware analytics, and access controls. - Experience working in enterprise or regulated environments. - Familiarity with SQL, APIs, spreadsheets, or other tools used for data validation. - Amplitude certification or equivalent product analytics training. Expected Deliverables:- - Product analytics dashboards and recurring reports. - KPI and metric definition documents. - Event and property requirements for identified use cases. - Event-to-KPI mapping documentation. - Reusable charts, cohorts, filters, and dashboard templates. - Tracking and instrumentation gap assessments. - Data quality validation reports. - Analytics implementation guidance and user documentation. Interested candidates with relevant Product Analytics experience and hands-on expertise in Amplitude or similar platforms are encouraged to apply.

Genesis10 is currently seeking a Lead/Senior Software Engineer - Remote for a contract position with an Agricultural Cooperative located in Inver Grove Heights, MN. This is a 9+ month contract opportunity. Compensation: $91.00 - $94.00 per hour, W2, based on qualifications Position Overview: In this role, you will design and deliver secure, scalable web and mobile applications, integrate identity and access management solutions using Okta, and manage cloud infrastructure through infrastructure as code using Terraform. You will collaborate with a talented team and make a measurable impact on the digital experience of our client's customers. The ideal candidate has strong technical expertise, excellent communication skills, and the ability to work collaboratively and independently. Key Responsibilities: Provide technical leadership to team, assist in work breakdown, and guide system design, keeping product outcomes, technical goals, and customer needs in mind Design, prototype, refine, and implement solutions to complex business and technical problems, considering system capacity, security, performance, maintainability, and desired outcomes Develop and support customer-facing applications using .NET, C#, Angular, and related web technologies Implement and support secure authentication and authorization using Okta, including application integrations, single sign-on (SSO), and standards such as OpenID Connect (OIDC) and OAuth 2.0 Develop and maintain Terraform configurations to provision and manage cloud infrastructure consistently across environments Collaborate with architecture, security, and platform teams to align application integrations and infrastructure automation with established standards and best practices Experience in preventing vulnerabilities from being integrated into products from 3rd party tools Stay current with web technologies and recommend improvements to application architecture, development practices, and engineering tools Collaborate with business stakeholders, subject matter experts, business analysts, quality assurance personnel, architects, and technical leads to deliver effective solutions Troubleshoot and resolve complex application, identity integration, and infrastructure issues Mentor less experienced software engineers and conduct code reviews to promote quality, security, and maintainability Participate in scheduled and unscheduled weekend or after-hours maintenance, support, and on-call duties as needed Primary Requirements: 10+ years of software development experience with web technologies, middleware, and backend databases Strong development skills in .NET, C#, Angular 16 or later, TypeScript, CSS, and/or Sass Hands-on experience integrating applications with Okta for authentication and authorization, including familiarity with SSO, OIDC, SAML, and OAuth 2.0 Hands-on experience AWS and using Terraform to provision and manage cloud infrastructure, including working with reusable configurations and infrastructure state Experience identifying and applying common software design patterns to build modular, maintainable, and scalable applications Understanding of interactive design principles and attention to technical and visual detail Comprehensive knowledge of the Software Development Life Cycle Demonstrated ability to troubleshoot and resolve complex technical issues Experience developing mobile applications and publishing them to the Google Play Store and Apple App Store Experience working on an Agile team using the Scrum framework in a fast-paced, collaborative environment Experience leading and mentoring developers in engineering best practices, troubleshooting, and professional growth Experience maintaining, upgrading, and re-factoring legacy applications, opportunistically prioritizing a tech debt and a tech roadmap for modernizing the tech stack Desired Skills: Bachelor s degree in Information Technology, Computer Science, Information Systems, or relevant experience Experience with advanced Okta capabilities, such as multifactor authentication (MFA), customer identity integrations, and identity lifecycle workflows Experience developing reusable Terraform modules, managing remote state, and integrating infrastructure validation and deployment into CI/CD pipelines Experience building and maintaining CI/CD pipelines and automating development and operational processes Experience deploying, operating, and managing services in AWS or other cloud environments Experience with AWS Lambda Experience writing APIs with Python Experience with using AI to generate and test software Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Genesis10 is currently seeking a Data Engineer for a contract-to-hire position with a Global Manufacturing Company located in Whitehall, MI. This is a 6+ month contract-to-hire opportunity. Compensation: $40.00 - $60.00 per hour, W2, based on qualifications Position Overview: In this role, the successful candidate will collaborate closely with data scientists, data analysts, and IT counterparts to design data pipelines for the AI and analytical needs of a large manufacturing enterprise. This position involves modeling, building, and optimizing complex, scalable ETLs and data pipelines to support on-premise and cloud-based data warehouses and data lakes using SQL and Azure technologies. Extensive interaction with functional and IT resources will be required, making effective communication skills essential. Key Responsibilities: Design, develop, and support scalable Data Lake, Lakehouse, Data Warehouse, and AI-enabled data platforms across cloud and hybrid environments Design and develop ETL/ELT pipelines using Azure Data Factory, Microsoft Fabric, or similar technologies Design scalable data models and integration patterns to support enterprise analytics and AI initiatives Establish event-driven, streaming, batch, and API-based integration patterns across enterprise systems Build and maintain data integration pipelines for plant, business unit, or enterprise applications Implement data validation, monitoring, quality controls, and data governance best practices Develop reusable semantic models, datasets, and data products that enable self-service analytics Optimize Power BI performance, data refresh processes, and security, including Row-Level Security (RLS) and workspace governance Collaborate with business stakeholders to define reporting requirements, KPIs, and analytics solutions Optimize SQL queries and data processing performance to ensure scalable and efficient data solutions Evaluate emerging data and AI technologies and recommend solutions that improve business processes and operational efficiency Primary Requirements: Bachelor's degree with 3+ years of experience OR a High school diploma with 6+ years of experience Experience writing Python Experience in Azure Synapse or Fabric (ETL/ELT) Experience using DevOps to streamline pipeline deployment Ability to communicate technical concepts to non-technical audiences Passionate about moving technology forward and enjoys working in a collaborative team environment ITAR Compliance required Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Genesis10 is currently seeking a Principal Data Lead for a remote or hybrid position with a Financial Services Consulting Firm located in Scottsdale, AZ or Raleigh, NC. This is a contract-to-hire opportunity. Compensation: $150.00 - $160.00 per hour, W2, based on qualifications Position Overview: This is a hands-on Lead Solutions Architect role for a candidate who designs, builds, and leads. As a working architect, you will spend a significant share of your time in the platforms themselves, configuring and extending Dynamics 365 Project Operations and Finance & Operations, modeling data in Dataverse and the Enterprise Data Warehouse, writing and reviewing transformation code, and tuning Power BI semantic models. You will lead a team of developers, data engineers, and analysts, setting the technical direction and owning design standards. Key Responsibilities: Serve as the lead technical architect for Dynamics 365 Project Operations, Finance & Operations and Dataverse, owning the end-to-end solution design Personally design and build data models, entities, integrations, workflows and extensions, and resolve complex configuration, performance and data issues Design and implement integrations between Dynamics 365, the Data Warehouse and other enterprise systems using Dataverse, Azure Data Factory, Fabric pipelines, APIs and the Power Platform Review and approve customizations, extensions and ALM practices (solution layering, source control, environment strategy and deployment pipelines) Translate business processes in finance, project delivery and operations into sound, maintainable system designs Own the architecture of the Enterprise Data Warehouse and Microsoft Fabric environment, including lakehouse and warehouse layers, dimensional models and data marts Build and review ingestion and transformation pipelines, SQL, notebooks and stored procedures Design dimensional and semantic models (facts, dimensions, conformed dimensions, slowly changing dimensions) that serve Power BI and AI workloads consistently Architect Power BI semantic models, dataflows, row-level security and deployment pipelines, and set performance and reuse standards for reports and dashboards Establish and maintain end-to-end data lineage from source systems through to Power BI reports and AI models Define, document and enforce design standards including naming conventions, modeling patterns, and coding standards Lead, hire, coach and develop a team of Dynamics developers, data engineers and BI developers Design the data foundations that AI and machine learning solutions depend on, ensuring governed, well-lineaged and high-quality data feeds Primary Requirements: Bachelor's degree in Computer Science, Information Systems, Data Engineering, Software Engineering or a related field 8+ years of hands-on experience in solution, data or analytics architecture, including recent, direct build experience (not solely oversight) Deep hands-on experience with Dynamics 365 Finance & Operations and/or Project Operations, Dataverse and the Power Platform Strong hands-on expertise in data warehouse design and engineering: dimensional modeling, SQL, ETL/ELT pipelines, and Microsoft Fabric or Azure Synapse/SQL Demonstrated experience implementing and maintaining data lineage, metadata management and source-to-target documentation Proven track record of defining and enforcing design and coding standards through design reviews and code reviews 3+ years of experience directly managing technical staff, including hiring, coaching and performance management Advanced Power BI skills, including semantic modeling, DAX, row-level security and deployment pipelines Desired Skills: Microsoft certifications such as Dynamics 365 Finance and Operations Apps Solution Architect Expert, Fabric Analytics Engineer Associate or Azure Data Engineer Associate Experience with Microsoft Purview or other data catalog and lineage tools Experience in a professional services or project-based business Exposure to AI and machine learning data pipelines and responsible AI governance Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We are seeking a highly motivated and experienced AI Consultant with a proven background in AI adoption to join our AI Center of Excellence (AI COE). This position is ideal for a senior, hands-on candidate who advises customers on how to apply AI to their business, turns that advice into working results, and reports to the AI COE Lead. The role supports Client business domains, primarily in an advisory capacity, across Security (enterprise security and cybersecurity), Manufacturing, Infrastructure (build and operations), and Connected Services, with Security having the highest demand for support, followed by Manufacturing. The successful candidate will use a strong technical background to run proofs of concept (POCs) and product evaluations hands-on, and translate the results into clear recommendations, while project delivery remains owned by the Delivery Teams. Essential Functions: Description / Essential Functions: AI Advisory Advise customers and domain teams on AI adoption, from identifying and prioritizing use cases to defining roadmaps, governance and success measures. Analyze customer business processes end to end, identify where AI and automation deliver measurable value, and build the business case (ROI, cost/benefit). Lead workshops and executive briefings, and present recommendations to senior customer stakeholders. Advise on responsible and secure AI adoption, including data protection, access control and AI-specific risks such as prompt injection and data leakage. Domain Support Security (highest demand): Prioritize AI adoption for patch management and system hardening, while also advancing AI-assisted security operations such as playbook automation, incident response and investigation. Manufacturing: Shape AI use cases around factory production processes and IoT/OT data, such as predictive maintenance, quality inspection and anomaly detection. Infrastructure: Support AI use cases in infrastructure build and operations as demand arises. Connected Services: Support AI use cases in connected services as demand arises. Hands-on POC and Product Evaluation Plan, build and run POCs, including scope, success criteria, test scenarios and evaluation reports. Lead hands-on evaluations of AI and automation products and platforms (for example, Tines for security workflow automation and Ignition for industrial/OT data), and deliver objective fit/gap findings and go/no-go recommendations. Design solution architectures for AI, GenAI and AI Agent solutions on Microsoft Azure or AWS, and provide technical input to proposals, POC plans and SoWs. Knowledge Assets and Partners Capture reusable assets such as use cases, reference architectures, evaluation reports, and demo/POC materials for horizontal deployment across domains and customers. Coordinate with external partners (cloud providers, AI and security vendors, system integrators) on joint demos, POCs and validations. Requirements Minimum qualification: Required Education & Experience: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience. 8+ years of experience in IT consulting, solution architecture, or related technical roles, including at least 3 years of hands-on experience delivering AI, GenAI or intelligent automation solutions in production or customer POCs. Proven experience advising customers on AI adoption (use case identification, business case, roadmap and governance), credible with both business and executive stakeholders. Strong hands-on technical skills in GenAI and AI Agent technologies (for example, LLMs, RAG, prompt engineering, agent orchestration, Power Platform/Copilot Studio) and in cloud AI services on Microsoft Azure or AWS. Proven track record of running POCs and product evaluations hands-on, from planning through final recommendation. Experience applying technology or AI in at least one of Client focus domains, with enterprise security or cybersecurity strongly preferred and manufacturing as the next priority. Business-analyst capability: experience mapping end-to-end business processes and identifying where AI and automation pay off. Excellent communication, facilitation and presentation skills, and the ability to work independently in cross-functional, multicultural teams. (Candidate would be disqualified if they do not meet these requirements) Preferred Qualifications: Security domain experience, such as SOC operations, incident response, SIEM/XDR (for example, Microsoft Sentinel, Microsoft Defender or Splunk) and SOAR or security automation platforms such as Tines. Manufacturing domain experience, such as factory production processes (production, quality, maintenance, MES), IoT/OT data, and platforms such as Ignition or SCADA. Experience in infrastructure build and operations. Experience with connected services. Experience with AI Agent frameworks and protocols (for example, Semantic Kernel, LangChain/LangGraph, AutoGen or MCP) and AI platforms such as Azure AI Foundry, Azure OpenAI or Amazon Bedrock. Experience applying AI across the software development lifecycle (SDLC), including Requirements, Architecture, Story Creation, Development, and QEA Execution. Relevant certifications, such as Microsoft Azure AI Engineer, AWS Certified Machine Learning Engineer, AWS Certified Generative AI Developer, AWS Certified Data Engineer, CompTIA Security+, CISSP or CBAP. Experience working with Japanese companies or in a global, bilingual environment. Position Type/Expected Hours of Work: Hybrid work environment (2 days per week in the office). Contract-to-hire position. Occasional evening and weekend work may be required as job duties demand. Working hours are Monday Friday from 9AM 6PM. Travel: This position requires up to 10-20% travel.

Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Description Job Description Job Title: Security Analyst - Consultant ( 14268) Location: Columbia, SC 29201 Fully Onsite - 5 Days/Week Duration: 12 Months Interview Process: 2 Rounds - 1st Round Virtual, 2nd Round Onsite in Columbia, SC Candidate Location: Candidate MUST be a current South Carolina resident. No relocation allowed. Required Skills BS degree in Computer Science, Information Systems, Cybersecurity, or related field; or equivalent experience Network-security-centric certification such as PCNSE or CCNA 3-5 years of hands-on experience in network design, implementation, or support Hands-on experience in IT security or system administration Working knowledge of secure network design Working knowledge of security architecture Experience with compliance tools Understanding of data protection and access models Ability to analyze logs, alerts, and network telemetry Proficiency with Microsoft Office tools Technical Experience Secure network design principles Windows, macOS, and Linux operating systems Switching and routing Enterprise firewalls Network auditing IDS/IPS platforms Network security monitoring SIEM platforms such as QRadar or Splunk Vulnerability scanning tools such as Nessus or Qualys Cloud infrastructure security Preferred Skills CISSP or Security+ Experience working in regulated environments Experience supporting Health IT Experience supporting State Government Familiarity with FISMA Familiarity with NIST Familiarity with CMS ARC-AMPE Familiarity with HIPAA security and privacy standards Experience with Azure or AWS cloud network security controls Responsibilities Assist in maturing network security and compliance solutions Investigate and respond to daily network security alerts Perform network security assessments for proposed firewall and infrastructure changes Conduct technical analysis for network security planning and engineering Review connectivity, website-blocking, and firewall-rule requests to identify potential security risks Analyze on-premise and cloud networks for potential threats Develop, review, and analyze network traffic reports involving approved ports, protocols, and services Monitor emerging threat vectors and recommend countermeasures Collaborate with agency teams to implement appropriate security controls Support cloud and on-premise network changes and enhancement projects Support compliance activities involving CMS ARC-AMPE, HIPAA, and SCDIS-200 Assist with KPI creation and security trend monitoring Participate in firewall configuration reviews and ruleset recertification Provide network-security best-practice guidance to technical teams Perform additional SOC duties as assigned About Us: InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.

Job Description Job Description Genesis10 is currently seeking a Senior AI Engineer for a contract to hire position with a Regional Financial Institution located in Columbus, OH. This is a 3+ month contract-to-hire opportunity. Candidates can also be located in: Charlotte, NC; Atlanta, GA: Chicago, IL; Minnetonka, MN; Detroit, MI; Dallas, TX. Compensation: $65.00 - $75.00 per hour, W2, based on qualifications Position Overview: We are looking for a talented Senior AI Engineer to contribute to the design, development, and support of AI tools and platforms for developers across the company. This is a hands-on engineering role centered on GCP, Gemini, Vertex AI, Java Spring Boot, and React.js. The ideal candidate will have demonstrable experience building and integrating with AI tools and services to deliver reliable, secure, and maintainable solutions that accelerate software development. Key Responsibilities: Develop and maintain AI platforms, tools, and frameworks used by engineers across the company, including Claude Code, GitHub Copilot, MCP servers, plugins, skills, and agentic frameworks Implement AI platform services, orchestration patterns, reference implementations, and shared integration components Design and deliver tools that support the development of custom agents and workflows Integrate and operationalize AI tools and services with cloud, security, development, and enterprise technology platforms Build secure, scalable, reliable, observable, performant, and maintainable services for custom agents and AI tool integrations Provide technical support and guidance to development teams building, deploying, and operating custom agents and MCP servers Contribute to framework lifecycle practices, including versioning, release management, documentation, adoption, support, and continuous improvement Implement logging, metrics, token-utilization monitoring, tracing, and other operational capabilities for AI services running on GCP Apply enterprise security, privacy, responsible AI, access-control, governance, cost-management, and model-risk practices to AI solutions Collaborate with development teams, security, and architecture to define requirements and deliver platform capabilities Participate in code reviews, technical discussions, troubleshooting, and knowledge-sharing activities Mentor junior engineers on the team and on development teams, contributing to a culture of continuous improvement Primary Requirements: Bachelor's degree or equivalent work experience in computer science, engineering, artificial intelligence, or a related field 5-7+ years of experience in software engineering, platform engineering, AI engineering, or a related technical discipline Proven experience delivering high-quality software solutions in production environments Hands-on experience building or integrating AI, LLM, developer-platform, or automation capabilities Experience with cloud-based AI services platforms such as GCP/AWS Gemini, and Vertex AI or comparable model platforms Solid understanding of application architecture, integration patterns, APIs, and software design principles Experience developing Java REST APIs and services with Spring Boot and working knowledge of React.js or comparable front-end technologies Experience with secure API integrations and OAuth 2.0 / OpenID Connect authorization patterns Understanding of the software development lifecycle, CI/CD, observability, reliability, security, privacy, and responsible AI practices Strong problem-solving skills, attention to detail, technical communication, and ability to collaborate effectively across teams AI Platforms: GCP/AWS Cloud, Gemini, Vertex AI, model garden, model runtime, model gateway, and agent gateway AI Engineering: custom agent design, sequential workflows, multi-agent systems, deterministic graph-based agents, and reusable orchestration patterns Developer Tools: Claude Code, GitHub Copilot, custom instructions, prompts, skills, plugins, and extensions Agent Integration: MCP servers and clients, tools, resources, data-source integrations, A2A patterns, and agent-to-agent communication Frameworks: Google ADK, Spring AI, LangChain, LangChain4j, or comparable AI/LLM integration libraries Application Development: Java, Spring Boot, REST APIs, React.js, microservices, and cloud-native application patterns Security and Governance: OAuth 2.0, OpenID Connect, service accounts, delegated access, model governance, GCP Model Armor, privacy, responsible AI, and access control Operations: CI/CD, Harness, Azure DevOps, logging, metrics, tracing, token utilization, performance, reliability, and incident support Desired Skills: Hands-on experience using Claude Code and GitHub Copilot in an engineering workflow Designing or implementing custom AI agents, reusable orchestration patterns, shared integrations, or reference implementations Building sequential, multi-agent, or deterministic graph-based agent workflows Building or integrating MCP servers and clients to expose tools, resources, or data sources to AI agents Enabling agent-to-agent communication using A2A or comparable protocols Experience with Google ADK, Spring AI, LangChain, LangChain4j, or similar LLM integration libraries and SDKs Experience with Gemini Agent Platform / Vertex AI capabilities such as model garden, model runtime, model gateway, or agent gateway Implementing model governance controls such as GCP Model Armor, cost controls, token limits, rate limits, and access policies Implementing logging, metrics, distributed tracing, token-utilization monitoring, and operational dashboards for AI services on GCP Exposure to containerization, microservices, and cloud-native application architecture Experience working with CI/CD pipelines in Harness and Azure DevOps Familiarity with Agile/Scrum methodologies and development practices for shared platform capabilities Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Job Description Genesis10 is currently seeking a Software Engineer / Developer for a contract to hire opportunity with a Regional Financial Institution located in Columbus, OH. Compensation: $56.00 - $58.00 per hour, W2, based on qualifications Position Overview: We are looking for a Software Engineer/Developer for an AWS development team within a Digital Payments technology organization. The role involves developing new capabilities like modularization, configuration-driven enhancement, and normalization for a digital payment disbursement platform. This platform allows administrators to manage disbursements and enables payees to collect payments using their preferred methods (e.g., PayPal, Venmo, ACH, Zelle). Key Responsibilities: Act as a FrontEnd Developer on all technology stacks within the Payment Disbursement portfolio, providing hands-on delivery of new capabilities for an AWS Development Team Work as an individual contributor on project teams, collaborating with business analysts on requirements, writing technical design documents, and handling development, testing support, and implementation Develop the primary execution engine on AWS Lambda to support highly available and high-volume payment processing Develop scalable and event-based applications using Amazon SQS and SNS, and diagnose technical problems using AWS CloudWatch and CloudTrail Develop storage for containers using EC2 and data stores using DynamoDB and RDS PostgreSQL Develop security capabilities using AWS GuardDuty, Amazon WAF, and AWS SecurityHub Develop a seamless user experience using JavaScript, NodeJS, AWS CloudFront, and Amazon S3 Develop APIs using API Gateway, AppSync, and SecretsManager, and maintain performance with X-Ray Develop a robust User Management system using AWS Cognito and KMS Provide L3 production support and collaborate with other enterprise IT and business partners Primary Requirements: 3+ years of hands-on development using technologies that provide TypeScript driven user experiences, RESTful web services, file processing, and asynchronous event-based integrations 3+ years of hands-on Full Stack Cloud Native application development with technologies like React and Angular Experience with relational databases/SQL such as Amazon Aurora, MySQL, and PostgreSQL Experience with NoSQL databases like Amazon DynamoDB Desired Skills: 2+ years of REST Service development and knowledge Ability to work independently and with minimal supervision Excellent understanding of the Software Development Life Cycle Excellent analytical and communication skills Experience in the banking industry, especially in the payments business, is preferred Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Job Description Genesis10 is currently seeking a Senior Innovation Software Engineer for a Contract-to-Hire opportunity. This position can work hybrid or can work remotely in the footprint locations of Columbus, OH; Minnetonka, MN; Atlanta, GA: Dallas, TX; Detroit, MI; Chicago, IL; Charlotte, NC; Birmingham, AL; Tupelo, MS; Pittsburgh, PA; Cleveland, OH; Akron, OH and Cincinnati, OH. Compensation: $64.00 - $72.00 per hour, W2, based on qualifications + potential for bonus Position Overview: This role focuses on the high-velocity development of innovation solutions, with a strong emphasis on building and deploying AI-enabled and agentic applications within Google Cloud. The Senior Innovation Software Engineer will lead the development of applications, APIs, workflow automations, integrations, and agent-based solutions that demonstrate clear business value. This individual will partner closely across the Innovation team to develop end-to-end high-quality solutions using Vertex AI or Comparable: Vertex AI strongly preferred. Comparable experience with AWS Bedrock, Microsoft Azure AI Foundry, or Palantir AIP, Gemini, and modern agent frameworks while ensuring solutions are secure, testable, observable, and ready for broader reuse and production deployment. Key Responsibilities: Lead the development of prototypes, proof-of-concept solutions, and production-ready applications to validate new ideas and technologies, with emphasis on building working applications end-to-end Design and implement APIs, backend services, workflow automations, UI experiences, and agent-based solutions to support innovation use cases Build and deploy AI-enabled application capabilities using Google Cloud technologies, including Vertex AI or Comparable: Vertex AI strongly preferred. Comparable experience with AWS Bedrock, Microsoft Azure AI Foundry, or Palantir AIP and Gemini Design and implement agentic and multi-agent workflows using frameworks such as Google ADK, Agent Engine, LangGraph, or equivalent technologies Deploy and operate AI-enabled applications and agent services using Google Cloud deployment patterns, ideally including Cloud Run, CI/CD, environment configuration, monitoring, logging, and observability Design or integrate with AI gateways and model-proxy layers supporting model routing, authentication, access controls, guardrails, and model governance Implement grounding and Retrieval-Augmented Generation (RAG) solutions using Vertex AI Search / Discovery Engine or comparable enterprise retrieval and grounding technologies Support AI governance, including token usage, model consumption, cost management, access controls, security guardrails, and responsible model usage Experiment with, develop, and implement emerging technology solutions and translate them into working, scalable solutions Develop and maintain rapid development patterns for innovation solutions, including starter kits, reusable components, internal demos, and implementation playbooks Integrate solutions with enterprise systems as needed, including identity/access, data sources, eventing, internal services, and security controls, partnering with architecture and platform stakeholders Evaluate emerging tools and frameworks that improve engineering velocity, AI orchestration, security, reliability, and quality Operate with limited supervision, proactively defining tasks, making progress visible, and driving solutions from concept through deployment Primary Requirements: Bachelor's degree in Computer Science, Information Technology, Engineering or a related technical field 8+ years of experience in software engineering, application development, and end-to-end innovative solution delivery Demonstrated hands-on software development experience building full-stack applications end-to-end such as APIs, back-end applications, and UIs Strong hands-on Google Cloud development experience with demonstrated experience deploying applications or AI solutions within GCP Production experience implementing AI-enabled applications using Vertex AI or Comparable: Vertex AI strongly preferred. Comparable experience with AWS Bedrock, Microsoft Azure AI Foundry, or Palantir AIP and Gemini; experience should extend beyond using Gemini or other GenAI tools solely as coding assistants Hands-on experience building and deploying agentic or multi-agent solutions using frameworks such as Google ADK, Agent Engine, LangGraph, or comparable agent orchestration frameworks Strong experience integrating models and AI services into production applications in a hands-on capacity Experience deploying cloud-native applications and AI services, preferably using Google Cloud Run Comfort working in a fast-paced environment, progressing despite ambiguity and ability to independently lead development workstreams from concept to execution Clear, structured verbal and written communication skills; collaborative and proactive working style Desired Skills: Strong full-stack experience across backend applications, APIs, integrations, and functional UI development Experience designing or integrating with an AI gateway, LLM gateway, or model-proxy platform, including model routing, authentication, access controls, and guardrails Experience implementing AI safety and security controls using Model Armor or comparable technologies Experience managing token usage, model consumption, observability, and AI-related cost governance Experience implementing grounding/RAG solutions using Vertex AI Search / Discovery Engine or comparable enterprise retrieval platforms Strong hands-on development experience using modern programming languages and frameworks such as Java, Python, TypeScript/JavaScript, or similar Experience with containerization, CI/CD, cloud-native deployment patterns, and operating applications within enterprise environments Experience building automation solutions, including workflow engines, scripting, web automation, and system-to-system integrations Experience deploying applications within regulated or highly controlled environments, including exposure to VPC Service Controls (VPC-SC), private networking, DLP, secure coding practices, and application security Experience with AWS Bedrock, Azure OpenAI, or comparable AI platforms is beneficial when combined with demonstrated hands-on Google Cloud AI deployment experience Proven track record of delivering innovative solutions using emerging technologies, with focus on rapid experimentation, production implementation, and measurable outcomes If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Job Description Job Summary: The BI Manager is responsible for leading the Company's Business Intelligence, enterprise reporting, analytics, and data governance functions. This role manages the centralized team responsible for official reports, dashboards, semantic models, data analysis, and related analytical solutions, ensuring business information is accurate, consistent, governed, and aligned with organizational priorities. The BI Manager serves as the primary point of coordination for business stakeholders requesting reporting, dashboards, analytics, and decision-support capabilities. This position works closely with department leaders to understand business requirements and translates those needs into prioritized work for Business Intelligence Engineers, Data Analysts, Report Developers, and other technical resources. The BI Manager partners closely with Software Engineering to understand application data, database structures, integrations, and system changes that affect reporting. The role establishes enterprise reporting standards, authoritative data sources, metric definitions, data ownership practices, and delivery processes that reduce duplicated reporting efforts and provide trusted information across the organization. Key Responsibilities: Leadership & Team Management: Lead, develop, and manage Business Intelligence Engineers, Data Analysts, Report Developers, and other resources assigned to the centralized reporting and analytics function. Establish clear priorities, responsibilities, performance expectations, development plans, and delivery standards for the BI team. Assign and balance work across the team based on business value, urgency, complexity, dependencies, and available capacity. Build a service-oriented culture focused on data accuracy, responsiveness, collaboration, documentation, governance, and continuous improvement. Report on team performance, delivery status, risks, capacity, and strategic BI initiatives to technology and business leadership. Enterprise Reporting Strategy & Governance: Establish and maintain enterprise reporting standards, metric definitions, certified datasets, semantic models, and data governance practices. Define authoritative reporting sources and promote consistent use of approved measures and business definitions across departments. Centralize and coordinate official reporting activities within the BI function to improve consistency, accountability, supportability, and reuse. Develop and maintain processes for report intake, prioritization, approval, development, testing, publication, lifecycle management, retirement, and ongoing support. Establish data ownership, stewardship, quality, lineage, access, retention, and documentation expectations in partnership with appropriate business and technical owners. Reduce duplicate and conflicting reports by promoting reusable datasets, governed semantic models, standardized KPIs, and shared reporting assets. Balance governed enterprise reporting with appropriate self-service analytics capabilities and user enablement. Stakeholder Engagement & Requirements Management: Serve as the primary point of contact for departments requesting reports, dashboards, analytics, data extracts, and related Business Intelligence solutions. Meet with business leaders, process owners, and users to understand objectives, operational processes, reporting needs, decision points, and success criteria. Translate business requirements into clear scope, user stories, data requirements, acceptance criteria, priorities, and delivery plans for BI and technical teams. Manage competing requests across departments while balancing business value, urgency, effort, governance standards, dependencies, and available resources. Facilitate requirements workshops, design reviews, demonstrations, user acceptance testing, release communication, and post-implementation feedback. Communicate priorities, timelines, status, risks, limitations, and data-quality concerns clearly to stakeholders and leadership. Software Engineering & Data Coordination: Partner closely with Software Engineering to understand application architecture, database structures, APIs, integrations, business rules, and technology roadmaps that affect reporting and analytics. Participate in project planning and solution reviews to ensure data, reporting, governance, and analytical requirements are considered during system design and implementation. Coordinate changes to data pipelines, warehouse structures, semantic models, datasets, dashboards, and reports resulting from application, database, integration, or process changes. Work with Software Engineering to define reliable methods for exposing, transforming, validating, and supporting data used by enterprise reporting. Maintain visibility into planned system changes and ensure downstream reporting impacts, dependencies, testing needs, and communication requirements are identified. Support the creation and maintenance of data dictionaries, business definitions, source mappings, lineage documentation, and technical dependencies. BI Platform, Data Warehouse & Delivery Oversight: Own the strategy, roadmap, standards, and operational oversight for Power BI, the enterprise data warehouse, reporting datasets, semantic models, and related BI capabilities. Oversee the design, development, testing, deployment, security, performance, reliability, and support of enterprise reports, dashboards, data models, and analytical solutions. Guide the design and maintenance of ETL/ELT pipelines, dimensional models, curated datasets, and data warehouse structures supporting BI and analytics needs. Review and approve significant BI architecture, modeling, dashboard, workspace, security, and data-governance decisions. Establish standards for Power BI workspaces, access, sharing, deployment, certification, refresh, monitoring, ownership, and support. Monitor platform and report performance, data-refresh reliability, usage, adoption, data quality, and scalability; coordinate corrective and improvement actions. Manage relevant vendors, consultants, licensing, and technology evaluations supporting BI and data initiatives. Perform other duties as assigned. Qualifications: Education and Experience: Bachelor's degree in Information Systems, Business Intelligence, Data Analytics, Computer Science, Business Administration, or a related field preferred; an equivalent combination of relevant education and professional experience may be considered. Five or more years of progressively responsible experience in business intelligence, enterprise reporting, analytics, data warehousing, data governance, or a related discipline preferred. Two or more years demonstrated leadership with BI teams, reporting functions, or complex cross-functional data initiatives preferred. Experience leading reporting intake, requirements management, prioritization, stakeholder communication, and delivery across multiple business functions. Experience with Power BI, enterprise reporting platforms, semantic models, data warehouses, relational databases, and data integration concepts. Telecommunications, broadband, ISP, OSS/BSS, CRM, GIS, network operations, customer operations, or other data-intensive operational experience preferred. Microsoft Power BI, data management, business analysis, project management, or comparable certifications are valued but not required. Skills and Competencies: Strong leadership and people-management skills with the ability to develop technical and analytical professionals and establish clear accountability. Strong understanding of enterprise reporting, data governance, data quality, dimensional modeling, semantic models, ETL/ELT processes, and data warehouse concepts. Working knowledge of Power BI administration and governance, report and dashboard design, DAX, SQL, data modeling, and relational databases. Ability to understand business processes and convert stakeholder objectives into clear reporting, analytical, data, and technical requirements. Ability to collaborate effectively with Software Engineering and understand the reporting impact of application, database, integration, and architectural changes. Ability to define authoritative metrics, resolve conflicting reporting definitions, and guide decisions involving data ownership, quality, access, and governance. Strong prioritization, project coordination, problem-solving, documentation, and organizational judgment. Excellent communication and facilitation skills with the ability to explain complex data concepts, risks, tradeoffs, and status to technical and non-technical audiences. Ability to balance long-term reporting architecture and governance with timely delivery of immediate business needs. Working Conditions: Ability to communicate effectively orally and in writing and operate standard office technology and equipment. Ability to travel to company locations and vendor or partner sites as business needs require. Requires prolonged periods of sitting at a desk and working on a computer workstation. Frequent participation in stakeholder meetings, requirements workshops, design reviews, demonstrations, and planning activities. Must be able to maintain visual focus on screens, dashboards, documents, data models, and written materials for extended periods. . click apply for full job details

Job Family: Data Science Consulting Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Guidehouse is seeking a Senior Data Analytics Consultant who will provide data solutions (analysis, data engineering, data science etc.) to a Department of Defense client. You will be a part of a multi-disciplinary, high-impact team supporting the client achieve and infrastructure excellence. The ideal candidate will perform technical tasks that include, but are not limited to, building data pipelines, developing visualizations, and building predictive models. These tasks will involve using advanced tools and technologies such as Python, R, SQL, and data visualization platforms like Workshop and Slate within Palantir Foundry. The consultant will also be responsible for ensuring data integrity and security, adhering to best practices in data management, and staying updated with the latest trends in data analytics. Experience with machine learning algorithms and statistical analysis will be highly advantageous. What You Will Need: An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance Bachelor's Degree THREE (3) or more years of experience as a data scientist, data analyst or data engineer What Would Be Nice To Have: Knowledge of infrastructure and MILCON Proficiency in programming languages such as Python or R Excellent problem-solving skills and attention to detail Strong communication and collaboration skills, with the ability to work effectively in a team environment Experience with design and build of ETL programs, interfaces, and data reconciliation processes Ability to effectively communicate with all levels of staff within an organization What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: None Clearance Required: Active Top Secret (TS) What You Will Do: Design, develop, implement, and maintain applications using Microsoft Power Apps Develop automated workflows and process orchestrations using Power Automate. Create interactive dashboards, performance metrics, and reporting solutions using Power BI. Design and maintain SharePoint sites, communication portals, lists, libraries, and workflow-enabled business applications. Create and maintain databases, forms, reporting tools, and business applications utilizing SQL Server, Microsoft Access, Dataverse, and related technologies. Utilize Python and other scripting tools to automate data management and reporting activities. Lead integration efforts between multiple enterprise systems supporting facilities, construction, project management, and operational functions. Design and manage API-based integrations between Power Platform solutions and third-party applications. Collaborate with stakeholders and vendors to ensure seamless interoperability across business systems. Support software implementation, testing, validation, deployment, and user acceptance activities. Troubleshoot, diagnose, and resolve application, workflow, reporting, and integration issues. Ensure software solutions comply with organizational cybersecurity, governance, and data management requirements. Maintain technical documentation, system architecture diagrams, data dictionaries, and configuration records. Meet with facilities and construction stakeholders to gather business and technical requirements. Analyze existing business processes and identify opportunities for automation and digital transformation. Translate operational needs into scalable technical solutions. Recommend and implement enhancements to existing applications and business systems. Develop proof-of-concepts, prototypes, and pilot solutions to address emerging business needs. Develop standard and ad hoc reports supporting operational and executive decision-making. Build automated reporting solutions and business intelligence dashboards. Maintain performance metrics and data visualization tools. Support data quality, governance, and reporting integrity initiatives. What You Will Need: Active Top Secret Security Clearance. Demonstrated experience developing solutions using Microsoft Power Platform technologies. Selected candidate must be able to commute to client site up to 5x/week. Experience integrating enterprise applications and managing data across multiple business systems. Experience gathering requirements and translating business needs into technical solutions. Five (5) or more years of experience developing, implementing, integrating, or managing enterprise software solutions. Bachelor's degree in Information Technology, Computer Science, Software Engineering, Information Systems, Engineering, or related technical field. Or: Nine (9) years of relevant professional experience in lieu of a degree. What Would Be Nice To Have: Microsoft Certified: Power Platform Developer Associate Microsoft Certified: Power Platform Functional Consultant Associate Microsoft Certified: Power BI Data Analyst Associate PMP Certification Agile or Scrum certifications Experience with Python development Experience integrating enterprise software systems utilizing APIs Experience with IBM TRIRIGA, IWMS, CMMS, EAM, or records management platforms Experience supporting facilities, construction, engineering, real estate, or workplace operations organizations Knowledge of federal information security requirements and system governance What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: Data Science Consulting Travel Required: None Clearance Required: Ability to Obtain Public Trust What You Will Do: Our consultants on the AI & Data team help clients maximize the value of their data and automate business processes. This high performing team works with clients to implement the full spectrum of data analytics and data science, from data querying and wrangling to data engineering, to data visualization, dashboarding, and business intelligence (BI), to predictive analytics. Our services enable our clients to define their information strategy, enable mission critical insights and data-driven decision making, reduce cost and complexity, increase trust, and improve budget justifications and decision-making. This individual will support organizational and mission goals within the Federal Government. This role requires hands-on technical expertise and strong communication skills. Responsibilities include, but are not limited to: Design and development of data visualization and dashboard solutions to provide required analytics insights using Tableau. Leading and reviewing data cleaning scripts using tools such as Databricks, SQL, and Python. Maintain and enhance dashboards, analytics solutions, and reporting tools used in operational and strategic decision-making. Identify opportunities for workflow optimization, automation, and improved data handling, and contribute to implementation efforts. Partner with stakeholders to define and deliver AI/analytics use cases, translating business needs into scalable data science solutions. Focus on client services, while also supporting business development, internal firm initiatives, and ongoing professional development. Support business development (such as RFP, RFQ, and RFI responses and white papers), internal firm initiatives, and ongoing professional development. What You Will Need: Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST" A Bachelor's or Master's degree in Data Science, Computer Science, Statistics, Mathematics, Engineering, or a related STEM field is required ONE (1) or more year of experience in business analytics, data analysis, data engineer, data visualization or data science What Would Be Nice To Have: Strong communication and presentation skills and ability to explain technical topics to non-technical audiences. Ability to gather requirements and present to clients with strong written and verbal communication skills. Familiarity with dashboard tools such as Tableau or Power BI. Familiarity with cloud-based analytics environments (such as Databricks, Snowflake, or Impala). Experience performing analytics and data transformation using SQL, Python, and R. Knowledge of ETL processes and tools for data integration. The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Description Job Description Description: Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness, and Common Sense make working here more than a job, it's the Digital family. Digital Consultants is seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities: Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Requirements: Education: High School with 9+ years (or commensurate experience) Clearance: TS/SCI Certification: DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management: Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting: Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills: Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS) Compensation and Benefits: The salary range for this position is $145,000 - 155,000 depending on experience. The company offers the following benefits to permanent, full-time employees: Paid Time Off (PTO) Group health plans Income protection and supplemental benefits 401(k) plan with company matching Health Savings Account (HSA) Flexible Spending Account (FSA) Pet insurance options Employee Assistance Program (EAP) Equal Opportunity & Accommodations Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic. We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to or call . Please provide your contact information and let us know how we can assist you.

Job Description 1st Shift (Day) This position follows a hybrid work model and is based in either Warrendale, PA or Green Bay, WI. Senior Business Applications Analyst The Senior Business Applications Analyst interacts with business partners and IT staff to gather and document requirements and software testing needs. This role independently analyzes medium to high complexity business issues, recommends solutions, and leads project activities including scope management, meeting facilitation, and progress communication. The analyst ensures alignment between business processes and software deliverables while mentoring junior team members. Primary Responsibilities Oracle Transportation Management Configure Warehouse Management Systems (WMS) such as Manhattan, JDA, or Red Prairie. Participate in all phases of application implementation and production support for business-critical systems. Gather requirements and design accurate, efficient solutions. Analyze and reengineer repetitive failed processes to reduce risk. Collaborate with development teams to ensure shared understanding of solutions and minimize rework. Maintain knowledge of interface specifications and configuration options. Document requirements and solutions according to the business SDLC process. Support transition of new customer and development projects into operational activities. Develop and execute test scripts based on documented requirements. Maintain and update business models reflecting current processes and rules. Provide input to scoping and impact analysis for future deliverables. Create presentations and scorecards; generate reports using advanced Excel skills. Follow change control methodology in daily activities. Establish and maintain strong relationships with internal teams, customers, consultants, and vendors. Stay current on warehouse execution technologies and trends. Support 24/7/365 operations through on-call rotation as needed. Travel for projects as required. Follow corporate vision, mission, values, and uphold the highest ethical standards. Perform other duties as assigned. Oracle Transportation Management Education and Experience Bachelor's degree or equivalent in Computer Science, Information Systems, or related field. 6+ years of relevant experience in business applications analysis. Experience with WMS systems such as Manhattan, JDA, or Red Prairie preferred. Experience with Oracle Transportation Management preferred. Skills and Qualifications Strong proficiency in Oracle SQL for application development. Ability to logically solve problems and maintain service level agreements. Effective communication skills across distributed teams and stakeholders. High verbal and written proficiency with a professional attitude. Knowledge of UNIX/Linux servers and Oracle relational databases is a plus. Outgoing, action-oriented self-starter who thrives in fast-paced environments. Requirements, Perks, and Benefits (US Exempt) Physical & Cognitive Requirements (With or Without Accommodation) Ability to follow policies and procedures. Ability to read, write, and interpret information. Ability to add, subtract, multiply, and divide. Ability to use hands to finger, handle, or feel. Ability to sit, walk, or stand for the duration of the shift. Must possess visual acuity to perform essential job functions. Ability to conduct physical tasks with a full range of motion throughout the warehouse environment. Ability to lift/carry items up to 50 pounds. Equal Opportunity Employer FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities. Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more: E-Verify Notice (bilingual) Right to Work Notice (English) / Spanish FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact . Perks and Benefits at FedEx Supply Chain (FSC) Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities. 401(k) plan with company match after 1 year Tuition reimbursement program Holiday pay and accrued paid time off programs offering both Vacation and PTO Medical, dental, vision, and voluntary benefits available on day one Basic life insurance Basic AD&D coverage Supplemental Life and Supplemental AD&D Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service Paid parental leave for both moms and dads Paid bereavement and jury duty Note: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience. Job Disclaimer (US) Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.

Description: Do you have a passion for sales and a knack for building relationships? If so, we have the perfect opportunity for you! We are looking for a Business Technology Consultant / Outside Sales professional to join our team in Rapid City. Job Purpose The Business Technology Consultant / B2B Outside Sales professional empowers our customers to achieve their business objectives by delivering cutting-edge content management, document automation, including scanning, copying, and printing solutions, and information security that optimizes their workflows, enhances their productivity, and safeguards their data. As a trusted partner, we'll leverage the latest advancements in business technologies to provide secure, seamless, and personalized experiences that drive growth and maximize ROI for our customers. You will be responsible for identifying and cultivating new business opportunities and developing relationships with our existing clients. You must have a strong understanding of the B2B sales process and an ability to think strategically. If you have the drive and enthusiasm to succeed in this role, we want to hear from you! Compensation, Benefits & Perks Base Pay + Commissions (1st Year Average: $55k - $75k - 2nd Year Average: $80k+) Quarterly Bonuses Consistent Monday-Friday, 8a-5p schedule Medical, Dental, & Vision Insurance Options 401K with Company Match 9 Paid Holidays plus 2 weeks of PTO upon hire Opportunities for Continued Education Protected Territory Advantage of Business Owner Structure without the Risk Support of a Well Established & Trusted Company Industry Based CRM System Rated Service Nationwide Job Tasks Utilize question-based sales method to fully understand client's businesses and their needs to develop and maintain relationships with current and potential clients Meet and exceed quarterly and annual sales goals and objectives Analyze existing customer data, new client leads and market trends to develop strategies and plans to increase sales and cultivate new client relationships Track, monitor, and report sales performance with company CRM/ERP systems Present and promote solutions to current and prospective clients Maintain up-to-date knowledge of product and service offerings with continuing education Attend company sales meetings and complete online product and sales trainings to stay abreast of industry news and trends Desired Traits Proven success and knowledge in outside business-to-business sales. Ability to develop business relationships to meet and exceed sales goals Self-starter with excellent communication, presentation, and negotiation skills Technical aptitude with the ability to quickly learn about new products and services Proficient with computers and CRM/ERP systems Ability to create and maintain a professional network Ability to work independently and manage own workload Bachelor's degree in Marketing or Business preferred Training Orientation, including product and service training, will be provided by upon hire. On-going professional training (in-house, webinars and potentially off-site 3rd party training/technology conferences) will also be provided. Business Technology Analysts/B2B Sales will be encouraged to seek self-directed training through reading, research, webinars and any other applicable media. Requirements: Pre-Employment Background Check Active Drivers License with auto insurance coverage or the ability to obtain insurance coverage Ability to occasionally lift/carry products including technology equipment such as printers, scanners, toner, etc. Basic technology skills including but not limited to Microsoft Office and CRM/ERP systems Compensation details: 0 Yearly Salary PI5e8d356fca47-5464

Job Description Job Description Description: Hybrid 2-3 days in Reston, VA As a Technical Lead, you will partner closely with executive leadership to evaluate technology investments, modernize enterprise applications, and recommend solutions that align business objectives with technical capabilities. You will serve as a trusted advisor across application development, integrations, vendor management, and architecture discussions, helping teams make informed decisions that balance cost, risk, scalability, and long-term business value. This role is ideal for a technically experienced professional who enjoys solving complex business problems, guiding technical teams, influencing strategy, and translating technical concepts into actionable recommendations for both executive and operational stakeholders. Due to federal security clearance requirements, applicant must be a United States Citizen with an active Secret clearance. This is a full-time, permanent opportunity, offering a competitive salary and comprehensive benefits package. Qualified applicants must be willing and able to work on a w2 basis. Salary: $145,000 - $160,000/ yr. w2 JN -20 Responsibilities: Partner with executive leadership to evaluate technology investments, modernization opportunities, and business priorities. Assess technical and business impacts of proposed solutions and recommend the most effective path forward. Develop architecture recommendations, technical strategies, white papers, and executive briefings. Guide cross-functional teams through solution design, integration planning, and technology decision-making. Collaborate with developers, business analysts, infrastructure teams, and vendors to ensure solutions meet business objectives. Evaluate vendor offerings, implementation approaches, and platform capabilities to reduce risk and maximize value. Identify opportunities to modernize applications, improve processes, and streamline operations through technology. Provide technical leadership across application, integration, infrastructure, security, and data initiatives. Translate complex technical concepts into actionable recommendations for business stakeholders and executive leadership. Serve as a trusted advisor to leadership on technology strategy, solution selection, and enterprise modernization efforts. Experience Requirements: Active Public Trust clearance. 8+ years of experience designing, implementing, supporting, or modernizing enterprise technology solutions. 3+ years in a Technical Lead, SME, Solutions Lead, or similar role with hands-on development and influence on business outcomes. Experience evaluating business requirements, identifying risks, and recommending technology solutions aligned to goals and operational needs. Strong understanding of enterprise application architecture, systems integration, networking fundamentals, security concepts, and data flow across interconnected platforms. Experience partnering with executives, business stakeholders, vendors, and technical teams to assess solution options and drive informed technology decisions. Ability to evaluate technology investments and make recommendations based on cost, scalability, maintainability, risk, vendor lock-in, and long-term business impact. Experience facilitating technical discussions across software development, infrastructure, cybersecurity, networking, and third-party solution providers. Strong understanding of Microsoft ecosystems including .NET, SQL Server, APIs, cloud services, and enterprise integration patterns. Ability to translate complex business challenges into practical technical solutions and communicate recommendations to technical and non-technical audiences. Proven ability to ask discovery questions, challenge assumptions, identify root causes, and develop strategic recommendations. Experience working within Agile environments and collaborating with business analysts, Scrum Masters, developers, QA teams, and infrastructure teams. Strong written and verbal communication skills with experience developing executive briefings, technical recommendations, white papers, architecture guidance, or strategy documents. Education Requirements: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related discipline. Additional years of relevant experience may be considered in lieu of a degree. Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( , ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: When you work with Eliassen Group, all email communication will come from an address, never Gmail, Yahoo, etc. Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact . About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

Job Description Job Description Internal Title: Consultant, Support Location: Charlotte, NC Type: Full-Time, Salaried - Exempt Working Hours: 9:00am-5:30pm (for a 6 month training period, after which, employee will be added to a rotating schedule with one late shift per week (12:30pm-9:00pm) Salary: $75,000 and up, DOE About the Company Founded in 2011, 33Floors is the world's largest software consultancy dedicated exclusively to the Yardi platform. Trusted by leading real estate firms worldwide, our team operates across more than 30 countries, helping clients solve complex challenges and unlock the full value of their Yardi systems. At 33Floors, you'll join a global team of over 65 specialists delivering expertise in Yardi implementation, support, development, and data services. You'll take ownership of complex projects, lead clients through transformative solutions, mentor the next generation of Yardi experts, and deliver measurable impact for the most recognized names in real estate. Join 33Floors and become part of an international business that values collaboration, innovation, and professional development in a supportive and dynamic environment. To learn more about 33Floors, please visit . About the Role We are looking for a Yardi Support Specialist / Systems Administrator to support commercial real estate clients using Yardi Voyager and related Yardi products. This is not a leasing, property manager, or front-desk user support role. The right person has hands-on experience troubleshooting Yardi issues, supporting users, testing changes, helping with configuration, documenting fixes, and working across operations, accounting, property management, and technical teams. This is a great opportunity for someone who understands how real estate teams use Yardi and wants to grow deeper into system administration, advanced support, and client-facing consulting. You may be a Yardi administrator, business systems analyst, implementation specialist, support analyst, property accounting systems specialist, or an experienced property management professional who has become the "go-to" systems person on your team. You will help clients resolve complex Yardi questions, improve business processes, support system configuration, assist with testing and upgrades, and escalate or coordinate more technical issues when needed. You do not need to be a developer, but you should be comfortable working with technical teams, asking good questions, researching unfamiliar issues, and translating business needs into clear system requirements. Responsibilities Serve as a subject matter expert and client-facing support resource for Yardi Voyager, Yardi Elevate, CommercialCafe, and related integrated applications such as Procore, Argus, and VTS Troubleshoot and resolve complex functional and technical issues across Yardi modules, workflows, security, reporting, integrations, and client environments Manage advanced support requests through the ticketing system, including root-cause analysis, documentation of findings, timely resolution, and clear client communication Perform Yardi system administration and configuration tasks, including user setup, security roles, permissions, workflows, module configuration, and governance alignment Work with client stakeholders across accounting, property management, asset management, operations, and IT to understand business needs and translate them into clear requirements for configuration, reporting, integrations, or development work Support Yardi upgrades, plugin updates, testing cycles, data validation, regression testing, and related change-management activities Guide clients on Yardi best practices, system optimization, process improvements, and ways to reduce recurring support issues Coordinate with internal teams, Yardi support, vendors, and third-party partners to escalate complex issues, communicate risks, and drive resolution Maintain documentation, including standard fixes, support procedures, client-specific processes, and knowledge base articles Provide status updates, risks, and recommendations to project management, senior management, and clients as needed Qualifications Qualified candidates will have experience in one or more of these backgrounds: Yardi Voyager system administration Yardi support, help desk, tier 2/tier 3 support, or application support Commercial real estate systems or property accounting systems Yardi implementation, onboarding, testing, or upgrade support Business analyst or systems analyst work in a real estate environment Property management or accounting operations experience combined with hands-on Yardi troubleshooting or systems ownership Required Qualifications Hands-on experience with Yardi Voyager in a business, support, administrative, implementation, or systems role Ability to troubleshoot Yardi issues beyond basic front-end user questions. Understanding of real estate operations, commercial property management, accounting workflows, or related business processes Experience supporting end users, documenting issues, and communicating solutions clearly Ability to manage multiple support requests and priorities in a client-facing environment Strong analytical and problem-solving skills with the ability to diagnose issues, evaluate options, and make sound recommendations in a fast-paced environment Must demonstrate a genuine enthusiasm for learning and professional growth. A strong desire and commitment to continuous learning are essential to this role Flexibility to work outside standard business hours, including occasional evening shifts (e.g., 9 PM EST), as needed Preferred Experience Experience in property onboarding or implementations Experience with Voyager 8 is preferred but not required Demonstrated ability to lead, mentor, and support junior staff, fostering a highly effective and productive team environment Experience with 3rd party integrations (ex. Argus, VTS, etc.) In addition to the technical skills and experience listed above, the ideal candidate for this position would be a self-motivated individual who demonstrates attention to detail, a passion for problem-solving and customer service, and is comfortable working in ambiguous situations and independently researching and resolving unfamiliar system issues. Must enjoy working in a high-volume, client-facing support environment. Why Join 33Floors Work with a team focused entirely on Yardi Build deeper expertise across Yardi products, modules, clients, and real estate business models Join a global team supporting clients across multiple markets Grow from support into advanced consulting, implementation, systems administration, data, reporting, or project work Work in an environment that values documentation, problem-solving, continuous learning, and client service Compensation We offer a competitive compensation package, based on experience. Benefits include PTO, paid holidays, sick time, medical/dental/vision coverage, life and disability insurance options, and 401(k) with a 3% Safe Harbor employer contribution.