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Job Description Title: Senior Business Technology Analyst Duration: 12 Months With possible extension or conversion Pay Range: $75 - $80 location : Richmond, VA (Hybrid) Job Description: High Level Project Overview: The Senior Business Technology Analyst leads the analysis, planning, testing, and delivery of complex technology initiatives that support business and operational objectives. This position serves as the primary liaison between business stakeholders, project teams, technology partners, and vendors to ensure solutions are delivered effectively and align with business needs. The Senior BTA independently manages multiple initiatives, drives requirements and testing activities, facilitates stakeholder engagement, and mentors junior analysts. The role is accountable for day-to-day project execution and successful solution delivery. Key Responsibilities: Lead business analysis activities for complex projects, enhancements, and operational initiatives. Elicit, document, analyze, and validate business and system requirements. Develop user stories, acceptance criteria, process flows, and related project artifacts. Coordinate and lead testing activities, including test planning, execution, defect management, and user acceptance testing. Facilitate meetings, workshops, and stakeholder discussions to support project objectives. Manage relationships with business partners, technology teams, and third-party vendors. Identify, assess, and communicate project risks, issues, dependencies, and recommendations. Support implementation planning, production deployments, and post-production stabilization activities. Mentor and provide guidance to junior analysts and team members. Ensure solutions comply with applicable business, operational, security, and regulatory requirements. Top Required Skills: Demonstrated experience leading complex technology initiatives from requirements through implementation. Strong requirements elicitation, process analysis, and stakeholder management skills. Experience coordinating testing activities and supporting software delivery lifecycles. Excellent facilitation, communication, and problem-solving skills. Experience working with cross-functional teams and external vendors. What soft skill requirements do candidates have (team fit and personality requirements)? Strong communication skills both verbal and written Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams Preferred Years of Experience: 7 plus years of business analysis or systems analysis experience Education: Bachelor's degree in Business, Information Technology, or Computer Science Are there any specific companies/industries you'd like to see in the candidate's experience? Preferred experience in a regulated industry Nice to Have Skills: Experience supporting operationally critical or regulated environments. Knowledge of Agile, Waterfall, and hybrid delivery methodologies. Experience with Quality Center for requirements/test management Experience with Qtest Experience with vendor-managed solutions and enterprise technology projects. Experience mentoring analysts or leading delivery teams. Preferred Interview Process Overview (High level): Teams - Camera On The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.

Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Genesis10 is currently seeking a Business Analyst / Project Manager - Hybrid for a 12 month contract position with a Major Financial Institution located in Jersey City, NJ. As part of a major Digital Transformation across the Americas Division, this role will focus on supporting an ACH Back Office implementation, as well as related Payment and Deposit applications. The ideal candidate will work with project sponsors, stakeholders, and developers to understand and document business needs within a data-driven environment. Responsibilities: Work with Project sponsors/members, stakeholders, and developers to understand, capture, and document business needs Create functional and business requirements documents and draft project initiation documents Write functional specifications, manage a product backlog, provide production support, and prioritize bugs and enhancements Work with cross-functional teams to prioritize strategic requests, contract and partner with external firms, execute changes, and communicate progress Collaborate with the Information security and architecture teams to implement secure banking systems Write user stories, documentation, and conduct training sessions on new functionality Document SIT and UAT test plans, perform QA functions, and execute/track test cases Work with technology and business teams to document production implementation and validation plans Chair or participate in working group meetings, author status reports, and provide timely updates Participate in production support and BAU enhancements for in-house and vendor-developed applications Requirements: 6 years of relevant experience in the financial services industry Experience in writing a range of requirements and testing related artifacts (Use Cases, Business Requirements Document, Functional Requirements Document, Testing Scenarios, etc.) Advanced SQL Query knowledge Experience in UNIX and Windows shell scripting Experience with ACH, electronic payments, NACHA Rules and regulations is strongly preferred Strong analytical, strategic thinking and problem-solving skills A solid understanding of project management approaches, tools, and phases of the project lifecycle Ability to clearly articulate messages to a variety of audiences Proven ability to manage multiple activities and build/develop working relationships Demonstrated ability to work under pressure to meet tight deadlines with attention to detail Desired skills: AAP/APRP certification Pay range up to: $63.41 per hour Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Genesis10 is currently seeking a Senior AI Agentic Senior Technical Engineer for a 3+ month contract to hire opportunity with a Regional Financial Institution located in Columbus, OH; Akron, OH; Cleveland, OH; Cincinnati, OH; Minneapolis, MN; Dallas, TX; Detroit, MI; Ch Compensation: $107.00 - $117.00 per hour, W2, based on qualifications Position Overview: This role is responsible for building AI agents, developing API integrations, and implementing Pub/Sub messaging solutions. The ideal candidate understands the full agentic AI development lifecycle and has experience designing and developing AI solutions. Initially, the role focuses on building AI capabilities for the Commercial Services Loan Operations team, with the expectation that these solutions will eventually scale across the enterprise. This is a hands-on development role that involves close collaboration with cross-functional teams and ownership of projects to ensure continuity and successful delivery. Key Responsibilities: Design and implement production agent workflows using reference patterns: single-agent, supervised multi-agent, and tool-using agents Build tool integrations to enterprise services and banking systems (APIs, data products, document services) with strong error handling and audit logging Engineer RAG pipelines and retrieval behavior (chunking, embedding selection, re-ranking, context assembly) Implement agent memory and state management patterns that are compliant and operationally safe Create and maintain evaluation harnesses and regression suites for non-deterministic outputs Implement required guardrails (prompt injection defenses, tool restrictions, output filtering) and pass pre-deployment security gates Instrument agents for observability: decision traces, tool-call telemetry, retrieval diagnostics, token/cost metrics, and quality signals Ship via CI/CD with production readiness: feature flags, rollbacks, versioning, and runbooks Lead design and code reviews for agent components and mentor other engineers Debug complex failure modes and implement mitigations Primary Requirements: 7+ years in software engineering with 2+ years building LLM-enabled applications or agent systems in production Hands-on experience with at least one frontier model platform (Claude, GPT-4+, Gemini) including tool use and multi-turn workflow design Experience developing and integrating APIs Experience with end-to-end testing of agentic AI solutions Cloud engineering experience, including hands-on experience with Cloud Run Production delivery experience: CI/CD, containerization (Docker), and operational readiness (monitoring, logging, incident response) Java development experience Kubernetes experience Experience implementing and validating RAG systems (vector search, embeddings, retrieval quality) Ability to design for reliability and safety: failure mode thinking, graceful degradation, and clear human escalation paths Desired Skills: Azure or AWS experience Experience with Pub/Sub and event-driven architectures Experience in regulated financial services (SOX, GLBA, data classification, audit expectations) Experience with evaluation frameworks and model monitoring practices Experience building multi-agent orchestration and constraint systems Familiarity with secure software development (threat modeling, SAST/DAST, secrets management) Strong communication and collaboration skills Experience leading technical initiatives or engineering teams Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Genesis10 is currently seeking a Software QA Engineer for a contract-to-hire opportunity with a Technology Company located in Columbus, OH; Fairfax, VA; or Hampton, VA. This position requires 2-3 days per week on-site in one of those locations. Compensation: $50.00 - $60.00 per hour, W2, based on qualifications Position Overview: This role is critical in maintaining high software quality standards and providing reliable solutions that meet user and business requirements. You will be responsible for ensuring the quality of software products by identifying defects, conducting tests, and validating that the software functions as expected. The ideal candidate has strong analytical skills and an understanding of software testing methodologies to work collaboratively with cross-functional teams. Key Responsibilities: Design, develop, and execute manual and automated test plans, test cases, and scripts to ensure software quality Perform functional, regression, performance, and security testing to identify bugs or defects Collaborate with developers, product managers, and other stakeholders to understand product requirements and testing needs Identify, document, and track software defects, ensuring clear communication of issues and their resolutions Use test automation tools and frameworks to increase the efficiency of the testing process Assist in continuously improving QA processes, tools, and best practices Support user acceptance testing (UAT) and assist clients with product validation Assist in troubleshooting production issues and replicating customer-reported defects in testing environments Monitor application performance and run performance tests to ensure scalability Report quality metrics and test results to management and stakeholders Primary Requirements: Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field 2-5 years of proven experience as a quality assurance engineer, software tester, or similar role with expertise in manual and automated testing Proficiency in programming languages like Java, Python, or JavaScript to build and run automated test scripts Strong knowledge of software testing methodologies, tools (Selenium, JUnit, TestNG), and frameworks Experience with bug tracking and project management tools (JIRA, Bugzilla) Understanding of continuous integration/continuous deployment (CI/CD) pipelines and version control systems like Git Familiarity with Agile methodology and tools (Scrum, Kanban) Strong communication, analytical, and problem-solving skills with close attention to detail Ability to work independently as well as collaboratively in a team environment Desired Skills: Relevant certification in software testing or quality assurance (ISTQB, CSTE, or similar) Experience with performance testing tools (LoadRunner or JMeter) Familiarity with cloud-based testing environments (AWS, Azure) Understanding of database management systems and SQL for data verification Experience with version control and collaboration tools (Git, Bitbucket) Knowledge of security testing practices and tools Experience with API testing and mobile app testing (iOS and Android) Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most of whom have been working with Genesis10 for 5-20+ years The opportunity to have a career home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Genesis10 is currently seeking a Lead/Senior Software Engineer - Remote for a contract position with an Agricultural Cooperative located in Inver Grove Heights, MN. This is a 9+ month contract opportunity. Compensation: $91.00 - $94.00 per hour, W2, based on qualifications Position Overview: In this role, you will design and deliver secure, scalable web and mobile applications, integrate identity and access management solutions using Okta, and manage cloud infrastructure through infrastructure as code using Terraform. You will collaborate with a talented team and make a measurable impact on the digital experience of our client's customers. The ideal candidate has strong technical expertise, excellent communication skills, and the ability to work collaboratively and independently. Key Responsibilities: Provide technical leadership to team, assist in work breakdown, and guide system design, keeping product outcomes, technical goals, and customer needs in mind Design, prototype, refine, and implement solutions to complex business and technical problems, considering system capacity, security, performance, maintainability, and desired outcomes Develop and support customer-facing applications using .NET, C#, Angular, and related web technologies Implement and support secure authentication and authorization using Okta, including application integrations, single sign-on (SSO), and standards such as OpenID Connect (OIDC) and OAuth 2.0 Develop and maintain Terraform configurations to provision and manage cloud infrastructure consistently across environments Collaborate with architecture, security, and platform teams to align application integrations and infrastructure automation with established standards and best practices Experience in preventing vulnerabilities from being integrated into products from 3rd party tools Stay current with web technologies and recommend improvements to application architecture, development practices, and engineering tools Collaborate with business stakeholders, subject matter experts, business analysts, quality assurance personnel, architects, and technical leads to deliver effective solutions Troubleshoot and resolve complex application, identity integration, and infrastructure issues Mentor less experienced software engineers and conduct code reviews to promote quality, security, and maintainability Participate in scheduled and unscheduled weekend or after-hours maintenance, support, and on-call duties as needed Primary Requirements: 10+ years of software development experience with web technologies, middleware, and backend databases Strong development skills in .NET, C#, Angular 16 or later, TypeScript, CSS, and/or Sass Hands-on experience integrating applications with Okta for authentication and authorization, including familiarity with SSO, OIDC, SAML, and OAuth 2.0 Hands-on experience AWS and using Terraform to provision and manage cloud infrastructure, including working with reusable configurations and infrastructure state Experience identifying and applying common software design patterns to build modular, maintainable, and scalable applications Understanding of interactive design principles and attention to technical and visual detail Comprehensive knowledge of the Software Development Life Cycle Demonstrated ability to troubleshoot and resolve complex technical issues Experience developing mobile applications and publishing them to the Google Play Store and Apple App Store Experience working on an Agile team using the Scrum framework in a fast-paced, collaborative environment Experience leading and mentoring developers in engineering best practices, troubleshooting, and professional growth Experience maintaining, upgrading, and re-factoring legacy applications, opportunistically prioritizing a tech debt and a tech roadmap for modernizing the tech stack Desired Skills: Bachelor s degree in Information Technology, Computer Science, Information Systems, or relevant experience Experience with advanced Okta capabilities, such as multifactor authentication (MFA), customer identity integrations, and identity lifecycle workflows Experience developing reusable Terraform modules, managing remote state, and integrating infrastructure validation and deployment into CI/CD pipelines Experience building and maintaining CI/CD pipelines and automating development and operational processes Experience deploying, operating, and managing services in AWS or other cloud environments Experience with AWS Lambda Experience writing APIs with Python Experience with using AI to generate and test software Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Genesis10 is currently seeking a Principal Data Lead for a remote or hybrid position with a Financial Services Consulting Firm located in Scottsdale, AZ or Raleigh, NC. This is a contract-to-hire opportunity. Compensation: $150.00 - $160.00 per hour, W2, based on qualifications Position Overview: This is a hands-on Lead Solutions Architect role for a candidate who designs, builds, and leads. As a working architect, you will spend a significant share of your time in the platforms themselves, configuring and extending Dynamics 365 Project Operations and Finance & Operations, modeling data in Dataverse and the Enterprise Data Warehouse, writing and reviewing transformation code, and tuning Power BI semantic models. You will lead a team of developers, data engineers, and analysts, setting the technical direction and owning design standards. Key Responsibilities: Serve as the lead technical architect for Dynamics 365 Project Operations, Finance & Operations and Dataverse, owning the end-to-end solution design Personally design and build data models, entities, integrations, workflows and extensions, and resolve complex configuration, performance and data issues Design and implement integrations between Dynamics 365, the Data Warehouse and other enterprise systems using Dataverse, Azure Data Factory, Fabric pipelines, APIs and the Power Platform Review and approve customizations, extensions and ALM practices (solution layering, source control, environment strategy and deployment pipelines) Translate business processes in finance, project delivery and operations into sound, maintainable system designs Own the architecture of the Enterprise Data Warehouse and Microsoft Fabric environment, including lakehouse and warehouse layers, dimensional models and data marts Build and review ingestion and transformation pipelines, SQL, notebooks and stored procedures Design dimensional and semantic models (facts, dimensions, conformed dimensions, slowly changing dimensions) that serve Power BI and AI workloads consistently Architect Power BI semantic models, dataflows, row-level security and deployment pipelines, and set performance and reuse standards for reports and dashboards Establish and maintain end-to-end data lineage from source systems through to Power BI reports and AI models Define, document and enforce design standards including naming conventions, modeling patterns, and coding standards Lead, hire, coach and develop a team of Dynamics developers, data engineers and BI developers Design the data foundations that AI and machine learning solutions depend on, ensuring governed, well-lineaged and high-quality data feeds Primary Requirements: Bachelor's degree in Computer Science, Information Systems, Data Engineering, Software Engineering or a related field 8+ years of hands-on experience in solution, data or analytics architecture, including recent, direct build experience (not solely oversight) Deep hands-on experience with Dynamics 365 Finance & Operations and/or Project Operations, Dataverse and the Power Platform Strong hands-on expertise in data warehouse design and engineering: dimensional modeling, SQL, ETL/ELT pipelines, and Microsoft Fabric or Azure Synapse/SQL Demonstrated experience implementing and maintaining data lineage, metadata management and source-to-target documentation Proven track record of defining and enforcing design and coding standards through design reviews and code reviews 3+ years of experience directly managing technical staff, including hiring, coaching and performance management Advanced Power BI skills, including semantic modeling, DAX, row-level security and deployment pipelines Desired Skills: Microsoft certifications such as Dynamics 365 Finance and Operations Apps Solution Architect Expert, Fabric Analytics Engineer Associate or Azure Data Engineer Associate Experience with Microsoft Purview or other data catalog and lineage tools Experience in a professional services or project-based business Exposure to AI and machine learning data pipelines and responsible AI governance Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Pay Range: $45.00hr - $50.00hr Job Overview: We are seeking a highly skilled Senior Data Analyst / Business Data Consultant to partner with our Data Team. This role is pivotal in bridging business strategy with technical execution - converting complex business needs into scalable, data-driven solutions. The successful candidate will lead detailed data analysis efforts, uncover business-critical insights, and identify data use cases that drive measurable impact across the organization. This project supports the company's data modernization and analytics roadmap, enabling unified reporting, trusted master data, and scalable analytics across global business units. Key Responsibilities: Perform in-depth analysis of enterprise data to uncover trends, patterns, and correlations. Identify actionable insights and data-driven opportunities that inform decision-making and strategic initiatives. Collaborate with stakeholders to identify and define data use cases across functional domains, ensuring alignment with business priorities and future-state data strategy. Engage with stakeholders to translate business requirements into clear technical specifications, analytical models, and actionable deliverables. Analyze current-state data and infrastructure versus future-state goals; identify data and process gaps; define mitigation strategies. Perform deep dives into structured and semi-structured datasets to assess completeness, consistency, and accuracy; work with SMEs to understand data availability and source gaps. Design and validate data pipelines and transformations; document lineage and dependencies. Use Python and SQL to extract, clean, and engineer data features for analytics and modeling. Apply basic AI/ML and LLM-based tools (e.g., prompt-based data exploration, AI-assisted feature engineering, or generative AI copilots) to accelerate data analysis, documentation, and insight generation. Build and maintain insightful dashboards and reports to communicate findings effectively. Maintain business glossary, data dictionary, and metadata aligned with governance standards. Participate in validation of new or transformed data sets to ensure integrity and alignment with business requirements. Maintain the data dictionary and business glossary for assigned domains, capturing and documenting definitions aligned with business leadership and global teams. Partner closely with data engineers, product managers, and business SMEs to align solutions with business objectives. Required Skills & Qualifications: 8 12 years of experience in data analytics, business analysis, or data management. Advanced SQL expertise with ability to query and optimize large, complex datasets. Proficiency in Python for data analysis, transformation, and feature engineering (Pandas, NumPy). Experience with building dashboard using AI or similar visualization frameworks for data storytelling and dashboards. Deep understanding of data architecture, governance, MDM, and data lineage. Proven track record in identifying and scoping new data use cases and converting insights into business recommendations. Strong analytical thinking, stakeholder management, and communication skills. Basic working knowledge of AI/ML concepts and exposure to AI-assisted tools (e.g., Copilot-style coding assistants, LLM-based chat/analytics tools, or prompt engineering for data tasks) - no deep ML modeling expertise required. Experience with Snowflake, Databricks, or Hadoop/Spark environments. Exposure to data catalog or governance tools (Collibra, Alation). Familiarity with D&B data hierarchy, enrichment, or similar reference data systems. Environment & Tooling Stack: SQL (PostgreSQL, Snowflake, Redshift). Python (Pandas, NumPy, feature engineering). AI for visualization. Git / Bitbucket for version control. JIRA / Confluence for project tracking and documentation. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Pay Range: $55.00hr - $60.00hr Job Overview: The candidate will serve as a Salesforce Product Owner and Business Analyst, shaping the Salesforce product roadmap and translating business needs into scalable solutions across Sales Cloud, Service Cloud, Experience Cloud, and Agentforce. Key Responsibilities: Product ownership and roadmap: Own and shape the Salesforce product roadmap, translating business objectives into prioritized epics, features, and measurable outcomes. Backlog management: Own, prioritize, groom, and refine the backlog based on business value, customer impact, risk, dependencies, and delivery capacity. Business analysis: Lead Client workshops and convert business needs into user stories, process flows, business rules, functional requirements, and acceptance criteria. Salesforce solutioning: Recommend scalable, configuration-first solutions across Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Stakeholder management: Act as the business-technology interface, resolve competing priorities, and communicate product decisions to senior stakeholders. Agile delivery: Drive refinement, sprint planning, story clarification, reviews, release planning, and product acceptance. Testing and acceptance: Coordinate SIT and UAT, defect prioritization, business acceptance, training, and production readiness. Architecture and integration: Partner with Salesforce Architects and engineering teams across integrations, APIs, authentication, data, security, and deployments. Release, adoption, and innovation: Support change readiness, adoption, and KPI tracking; lead POCs and evaluate Agentforce and AI-enabled CRM opportunities where relevant. Required Skills: 7+ years of Salesforce/CRM experience in Product Owner, Business Analyst, Functional Consultant, or comparable roles. Strong functional knowledge of Sales Cloud, Service Cloud, Experience Cloud, and/or Agentforce. Proven experience owning and prioritizing a Salesforce product roadmap and backlog. Strong Agile/Scrum capability across epics, features, user stories, acceptance criteria, refinement, sprint, and release planning. Solid knowledge of Salesforce administration, including profiles, roles, permission sets, sharing, OWD, Flows, objects, data, and reporting. Working knowledge of Salesforce integrations, APIs, authentication, security, data migration, DevOps, and deployment concepts. Experience leading Client, process mapping, solution workshops, UAT, and senior stakeholder discussions. Ability to challenge requirements, make prioritization trade-offs, and translate strategy into executable Salesforce capabilities. Excellent analytical, problem-solving, facilitation, storytelling, and stakeholder communication skills. Certifications Preferred: Salesforce Certified Administrator, Salesforce Certified Business Analyst; Sales Cloud and/or Service Cloud Consultant; Platform App Builder. Advantageous: CSPO/PSPO and relevant Salesforce AI or Agentforce certification. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job Description Job Overview:- We are seeking an experienced Product Analytics Consultant with hands-on expertise in Amplitude Analytics or similar product analytics platforms to support our end client in the healthcare domain. The ideal candidate will work closely with product managers, business stakeholders, and engineering teams to understand user behavior, define meaningful KPIs, develop analytics dashboards, and generate actionable insights that support data-driven product decisions. The candidate should have strong experience in product analytics, event-based tracking, funnel analysis, cohort analysis, retention measurement, and dashboard development. Key Responsibilities:- - Conduct discovery sessions with product managers, business stakeholders, and engineering teams to understand business objectives and product requirements. - Understand user journeys, product features, application workflows, and user interactions. - Translate business requirements into meaningful KPIs, metrics, reports, and analytical dashboards. - Build and maintain product analytics dashboards using Amplitude or comparable analytics platforms. - Analyze product adoption, feature engagement, user journeys, workflow conversions, drop-offs, and retention. - Define events, event properties, user attributes, and filters required for product analytics. - Review existing event tracking and identify missing, duplicate, or inconsistently implemented events. - Recommend best practices for automatic event capture, manual event tracking, and event metadata enrichment. - Develop reusable charts, reports, cohorts, and dashboard templates. - Validate analytics results against application data, business reports, and other trusted sources. - Investigate discrepancies in event volumes, user counts, conversion rates, and reporting results. - Document KPI definitions, calculation logic, data sources, assumptions, and analytical processes. - Ensure compliance with applicable data privacy, security, access-control, and data-classification requirements. - Present analytical findings and recommendations to technical and non-technical stakeholders. - Provide training, demonstrations, and knowledge transfer to product and engineering teams. Required Skills & Qualifications:- - 3+ years of experience in Product Analytics, Digital Analytics, Business Intelligence, or a related field. - 3+ years of hands-on experience with Amplitude Analytics or comparable product analytics platforms. - Experience with one or more of the following platforms: - Amplitude Analytics - Mixpanel - Pendo - Heap - Google Analytics (GA4) - Adobe Analytics - PostHog - FullStory - Contentsquare - Strong understanding of product analytics concepts, including: - Event-Based Tracking - Funnel Analysis - Cohort Analysis - Retention Analysis - User Segmentation - Conversion Measurement - Feature Adoption - User Engagement Analysis - Experience building dashboards, charts, reports, and analytical templates. - Ability to define KPIs and translate business requirements into analytical solutions. - Experience reviewing event taxonomies and application instrumentation requirements. - Experience validating analytics data and troubleshooting reporting discrepancies. - Strong communication and stakeholder management skills. - Ability to collaborate with product, engineering, QA, data, and business teams. Preferred Qualifications:- - Previous experience working with healthcare applications, healthcare technology, or healthcare-related products. - Experience supporting multiple products or application teams. - Familiarity with web, mobile, embedded, or cloud-based applications. - Understanding of application instrumentation, SDKs, automatic event capture, and event enrichment. - Knowledge of data governance, privacy-aware analytics, and access controls. - Experience working in enterprise or regulated environments. - Familiarity with SQL, APIs, spreadsheets, or other tools used for data validation. - Amplitude certification or equivalent product analytics training. Expected Deliverables:- - Product analytics dashboards and recurring reports. - KPI and metric definition documents. - Event and property requirements for identified use cases. - Event-to-KPI mapping documentation. - Reusable charts, cohorts, filters, and dashboard templates. - Tracking and instrumentation gap assessments. - Data quality validation reports. - Analytics implementation guidance and user documentation. Interested candidates with relevant Product Analytics experience and hands-on expertise in Amplitude or similar platforms are encouraged to apply.

Job Description Job Description Genesis10 is currently seeking a Senior AI Engineer for a contract to hire position with a Regional Financial Institution located in Columbus, OH. This is a 3+ month contract-to-hire opportunity. Candidates can also be located in: Charlotte, NC; Atlanta, GA: Chicago, IL; Minnetonka, MN; Detroit, MI; Dallas, TX. Compensation: $65.00 - $75.00 per hour, W2, based on qualifications Position Overview: We are looking for a talented Senior AI Engineer to contribute to the design, development, and support of AI tools and platforms for developers across the company. This is a hands-on engineering role centered on GCP, Gemini, Vertex AI, Java Spring Boot, and React.js. The ideal candidate will have demonstrable experience building and integrating with AI tools and services to deliver reliable, secure, and maintainable solutions that accelerate software development. Key Responsibilities: Develop and maintain AI platforms, tools, and frameworks used by engineers across the company, including Claude Code, GitHub Copilot, MCP servers, plugins, skills, and agentic frameworks Implement AI platform services, orchestration patterns, reference implementations, and shared integration components Design and deliver tools that support the development of custom agents and workflows Integrate and operationalize AI tools and services with cloud, security, development, and enterprise technology platforms Build secure, scalable, reliable, observable, performant, and maintainable services for custom agents and AI tool integrations Provide technical support and guidance to development teams building, deploying, and operating custom agents and MCP servers Contribute to framework lifecycle practices, including versioning, release management, documentation, adoption, support, and continuous improvement Implement logging, metrics, token-utilization monitoring, tracing, and other operational capabilities for AI services running on GCP Apply enterprise security, privacy, responsible AI, access-control, governance, cost-management, and model-risk practices to AI solutions Collaborate with development teams, security, and architecture to define requirements and deliver platform capabilities Participate in code reviews, technical discussions, troubleshooting, and knowledge-sharing activities Mentor junior engineers on the team and on development teams, contributing to a culture of continuous improvement Primary Requirements: Bachelor's degree or equivalent work experience in computer science, engineering, artificial intelligence, or a related field 5-7+ years of experience in software engineering, platform engineering, AI engineering, or a related technical discipline Proven experience delivering high-quality software solutions in production environments Hands-on experience building or integrating AI, LLM, developer-platform, or automation capabilities Experience with cloud-based AI services platforms such as GCP/AWS Gemini, and Vertex AI or comparable model platforms Solid understanding of application architecture, integration patterns, APIs, and software design principles Experience developing Java REST APIs and services with Spring Boot and working knowledge of React.js or comparable front-end technologies Experience with secure API integrations and OAuth 2.0 / OpenID Connect authorization patterns Understanding of the software development lifecycle, CI/CD, observability, reliability, security, privacy, and responsible AI practices Strong problem-solving skills, attention to detail, technical communication, and ability to collaborate effectively across teams AI Platforms: GCP/AWS Cloud, Gemini, Vertex AI, model garden, model runtime, model gateway, and agent gateway AI Engineering: custom agent design, sequential workflows, multi-agent systems, deterministic graph-based agents, and reusable orchestration patterns Developer Tools: Claude Code, GitHub Copilot, custom instructions, prompts, skills, plugins, and extensions Agent Integration: MCP servers and clients, tools, resources, data-source integrations, A2A patterns, and agent-to-agent communication Frameworks: Google ADK, Spring AI, LangChain, LangChain4j, or comparable AI/LLM integration libraries Application Development: Java, Spring Boot, REST APIs, React.js, microservices, and cloud-native application patterns Security and Governance: OAuth 2.0, OpenID Connect, service accounts, delegated access, model governance, GCP Model Armor, privacy, responsible AI, and access control Operations: CI/CD, Harness, Azure DevOps, logging, metrics, tracing, token utilization, performance, reliability, and incident support Desired Skills: Hands-on experience using Claude Code and GitHub Copilot in an engineering workflow Designing or implementing custom AI agents, reusable orchestration patterns, shared integrations, or reference implementations Building sequential, multi-agent, or deterministic graph-based agent workflows Building or integrating MCP servers and clients to expose tools, resources, or data sources to AI agents Enabling agent-to-agent communication using A2A or comparable protocols Experience with Google ADK, Spring AI, LangChain, LangChain4j, or similar LLM integration libraries and SDKs Experience with Gemini Agent Platform / Vertex AI capabilities such as model garden, model runtime, model gateway, or agent gateway Implementing model governance controls such as GCP Model Armor, cost controls, token limits, rate limits, and access policies Implementing logging, metrics, distributed tracing, token-utilization monitoring, and operational dashboards for AI services on GCP Exposure to containerization, microservices, and cloud-native application architecture Experience working with CI/CD pipelines in Harness and Azure DevOps Familiarity with Agile/Scrum methodologies and development practices for shared platform capabilities Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Family: Data Science Consulting Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Guidehouse is seeking a Senior Data Analytics Consultant who will provide data solutions (analysis, data engineering, data science etc.) to a Department of Defense client. You will be a part of a multi-disciplinary, high-impact team supporting the client achieve and infrastructure excellence. The ideal candidate will perform technical tasks that include, but are not limited to, building data pipelines, developing visualizations, and building predictive models. These tasks will involve using advanced tools and technologies such as Python, R, SQL, and data visualization platforms like Workshop and Slate within Palantir Foundry. The consultant will also be responsible for ensuring data integrity and security, adhering to best practices in data management, and staying updated with the latest trends in data analytics. Experience with machine learning algorithms and statistical analysis will be highly advantageous. What You Will Need: An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance Bachelor's Degree THREE (3) or more years of experience as a data scientist, data analyst or data engineer What Would Be Nice To Have: Knowledge of infrastructure and MILCON Proficiency in programming languages such as Python or R Excellent problem-solving skills and attention to detail Strong communication and collaboration skills, with the ability to work effectively in a team environment Experience with design and build of ETL programs, interfaces, and data reconciliation processes Ability to effectively communicate with all levels of staff within an organization What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: None Clearance Required: Active Top Secret (TS) What You Will Do: Design, develop, implement, and maintain applications using Microsoft Power Apps Develop automated workflows and process orchestrations using Power Automate. Create interactive dashboards, performance metrics, and reporting solutions using Power BI. Design and maintain SharePoint sites, communication portals, lists, libraries, and workflow-enabled business applications. Create and maintain databases, forms, reporting tools, and business applications utilizing SQL Server, Microsoft Access, Dataverse, and related technologies. Utilize Python and other scripting tools to automate data management and reporting activities. Lead integration efforts between multiple enterprise systems supporting facilities, construction, project management, and operational functions. Design and manage API-based integrations between Power Platform solutions and third-party applications. Collaborate with stakeholders and vendors to ensure seamless interoperability across business systems. Support software implementation, testing, validation, deployment, and user acceptance activities. Troubleshoot, diagnose, and resolve application, workflow, reporting, and integration issues. Ensure software solutions comply with organizational cybersecurity, governance, and data management requirements. Maintain technical documentation, system architecture diagrams, data dictionaries, and configuration records. Meet with facilities and construction stakeholders to gather business and technical requirements. Analyze existing business processes and identify opportunities for automation and digital transformation. Translate operational needs into scalable technical solutions. Recommend and implement enhancements to existing applications and business systems. Develop proof-of-concepts, prototypes, and pilot solutions to address emerging business needs. Develop standard and ad hoc reports supporting operational and executive decision-making. Build automated reporting solutions and business intelligence dashboards. Maintain performance metrics and data visualization tools. Support data quality, governance, and reporting integrity initiatives. What You Will Need: Active Top Secret Security Clearance. Demonstrated experience developing solutions using Microsoft Power Platform technologies. Selected candidate must be able to commute to client site up to 5x/week. Experience integrating enterprise applications and managing data across multiple business systems. Experience gathering requirements and translating business needs into technical solutions. Five (5) or more years of experience developing, implementing, integrating, or managing enterprise software solutions. Bachelor's degree in Information Technology, Computer Science, Software Engineering, Information Systems, Engineering, or related technical field. Or: Nine (9) years of relevant professional experience in lieu of a degree. What Would Be Nice To Have: Microsoft Certified: Power Platform Developer Associate Microsoft Certified: Power Platform Functional Consultant Associate Microsoft Certified: Power BI Data Analyst Associate PMP Certification Agile or Scrum certifications Experience with Python development Experience integrating enterprise software systems utilizing APIs Experience with IBM TRIRIGA, IWMS, CMMS, EAM, or records management platforms Experience supporting facilities, construction, engineering, real estate, or workplace operations organizations Knowledge of federal information security requirements and system governance What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: Data Science Consulting Travel Required: None Clearance Required: Ability to Obtain Public Trust What You Will Do: Our consultants on the AI & Data team help clients maximize the value of their data and automate business processes. This high performing team works with clients to implement the full spectrum of data analytics and data science, from data querying and wrangling to data engineering, to data visualization, dashboarding, and business intelligence (BI), to predictive analytics. Our services enable our clients to define their information strategy, enable mission critical insights and data-driven decision making, reduce cost and complexity, increase trust, and improve budget justifications and decision-making. This individual will support organizational and mission goals within the Federal Government. This role requires hands-on technical expertise and strong communication skills. Responsibilities include, but are not limited to: Design and development of data visualization and dashboard solutions to provide required analytics insights using Tableau. Leading and reviewing data cleaning scripts using tools such as Databricks, SQL, and Python. Maintain and enhance dashboards, analytics solutions, and reporting tools used in operational and strategic decision-making. Identify opportunities for workflow optimization, automation, and improved data handling, and contribute to implementation efforts. Partner with stakeholders to define and deliver AI/analytics use cases, translating business needs into scalable data science solutions. Focus on client services, while also supporting business development, internal firm initiatives, and ongoing professional development. Support business development (such as RFP, RFQ, and RFI responses and white papers), internal firm initiatives, and ongoing professional development. What You Will Need: Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST" A Bachelor's or Master's degree in Data Science, Computer Science, Statistics, Mathematics, Engineering, or a related STEM field is required ONE (1) or more year of experience in business analytics, data analysis, data engineer, data visualization or data science What Would Be Nice To Have: Strong communication and presentation skills and ability to explain technical topics to non-technical audiences. Ability to gather requirements and present to clients with strong written and verbal communication skills. Familiarity with dashboard tools such as Tableau or Power BI. Familiarity with cloud-based analytics environments (such as Databricks, Snowflake, or Impala). Experience performing analytics and data transformation using SQL, Python, and R. Knowledge of ETL processes and tools for data integration. The annual salary range for this position is $98,000.00-$163,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Description Job Description Description: Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness, and Common Sense make working here more than a job, it's the Digital family. Digital Consultants is seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities: Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Requirements: Education: High School with 9+ years (or commensurate experience) Clearance: TS/SCI Certification: DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management: Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting: Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills: Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS) Compensation and Benefits: The salary range for this position is $145,000 - 155,000 depending on experience. The company offers the following benefits to permanent, full-time employees: Paid Time Off (PTO) Group health plans Income protection and supplemental benefits 401(k) plan with company matching Health Savings Account (HSA) Flexible Spending Account (FSA) Pet insurance options Employee Assistance Program (EAP) Equal Opportunity & Accommodations Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic. We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to or call . Please provide your contact information and let us know how we can assist you.

Job Description 1st Shift (Day) This position follows a hybrid work model and is based in either Warrendale, PA or Green Bay, WI. Senior Business Applications Analyst The Senior Business Applications Analyst interacts with business partners and IT staff to gather and document requirements and software testing needs. This role independently analyzes medium to high complexity business issues, recommends solutions, and leads project activities including scope management, meeting facilitation, and progress communication. The analyst ensures alignment between business processes and software deliverables while mentoring junior team members. Primary Responsibilities Oracle Transportation Management Configure Warehouse Management Systems (WMS) such as Manhattan, JDA, or Red Prairie. Participate in all phases of application implementation and production support for business-critical systems. Gather requirements and design accurate, efficient solutions. Analyze and reengineer repetitive failed processes to reduce risk. Collaborate with development teams to ensure shared understanding of solutions and minimize rework. Maintain knowledge of interface specifications and configuration options. Document requirements and solutions according to the business SDLC process. Support transition of new customer and development projects into operational activities. Develop and execute test scripts based on documented requirements. Maintain and update business models reflecting current processes and rules. Provide input to scoping and impact analysis for future deliverables. Create presentations and scorecards; generate reports using advanced Excel skills. Follow change control methodology in daily activities. Establish and maintain strong relationships with internal teams, customers, consultants, and vendors. Stay current on warehouse execution technologies and trends. Support 24/7/365 operations through on-call rotation as needed. Travel for projects as required. Follow corporate vision, mission, values, and uphold the highest ethical standards. Perform other duties as assigned. Oracle Transportation Management Education and Experience Bachelor's degree or equivalent in Computer Science, Information Systems, or related field. 6+ years of relevant experience in business applications analysis. Experience with WMS systems such as Manhattan, JDA, or Red Prairie preferred. Experience with Oracle Transportation Management preferred. Skills and Qualifications Strong proficiency in Oracle SQL for application development. Ability to logically solve problems and maintain service level agreements. Effective communication skills across distributed teams and stakeholders. High verbal and written proficiency with a professional attitude. Knowledge of UNIX/Linux servers and Oracle relational databases is a plus. Outgoing, action-oriented self-starter who thrives in fast-paced environments. Requirements, Perks, and Benefits (US Exempt) Physical & Cognitive Requirements (With or Without Accommodation) Ability to follow policies and procedures. Ability to read, write, and interpret information. Ability to add, subtract, multiply, and divide. Ability to use hands to finger, handle, or feel. Ability to sit, walk, or stand for the duration of the shift. Must possess visual acuity to perform essential job functions. Ability to conduct physical tasks with a full range of motion throughout the warehouse environment. Ability to lift/carry items up to 50 pounds. Equal Opportunity Employer FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities. Know Your Rights Pay Transparency Family and Medical Leave Act (FMLA) Employee Polygraph Protection Act E-Verify Program Participant Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more: E-Verify Notice (bilingual) Right to Work Notice (English) / Spanish FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact . Perks and Benefits at FedEx Supply Chain (FSC) Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities. 401(k) plan with company match after 1 year Tuition reimbursement program Holiday pay and accrued paid time off programs offering both Vacation and PTO Medical, dental, vision, and voluntary benefits available on day one Basic life insurance Basic AD&D coverage Supplemental Life and Supplemental AD&D Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service Paid parental leave for both moms and dads Paid bereavement and jury duty Note: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience. Job Disclaimer (US) Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.

Description: Do you have a passion for sales and a knack for building relationships? If so, we have the perfect opportunity for you! We are looking for a Business Technology Consultant / Outside Sales professional to join our team in Rapid City. Job Purpose The Business Technology Consultant / B2B Outside Sales professional empowers our customers to achieve their business objectives by delivering cutting-edge content management, document automation, including scanning, copying, and printing solutions, and information security that optimizes their workflows, enhances their productivity, and safeguards their data. As a trusted partner, we'll leverage the latest advancements in business technologies to provide secure, seamless, and personalized experiences that drive growth and maximize ROI for our customers. You will be responsible for identifying and cultivating new business opportunities and developing relationships with our existing clients. You must have a strong understanding of the B2B sales process and an ability to think strategically. If you have the drive and enthusiasm to succeed in this role, we want to hear from you! Compensation, Benefits & Perks Base Pay + Commissions (1st Year Average: $55k - $75k - 2nd Year Average: $80k+) Quarterly Bonuses Consistent Monday-Friday, 8a-5p schedule Medical, Dental, & Vision Insurance Options 401K with Company Match 9 Paid Holidays plus 2 weeks of PTO upon hire Opportunities for Continued Education Protected Territory Advantage of Business Owner Structure without the Risk Support of a Well Established & Trusted Company Industry Based CRM System Rated Service Nationwide Job Tasks Utilize question-based sales method to fully understand client's businesses and their needs to develop and maintain relationships with current and potential clients Meet and exceed quarterly and annual sales goals and objectives Analyze existing customer data, new client leads and market trends to develop strategies and plans to increase sales and cultivate new client relationships Track, monitor, and report sales performance with company CRM/ERP systems Present and promote solutions to current and prospective clients Maintain up-to-date knowledge of product and service offerings with continuing education Attend company sales meetings and complete online product and sales trainings to stay abreast of industry news and trends Desired Traits Proven success and knowledge in outside business-to-business sales. Ability to develop business relationships to meet and exceed sales goals Self-starter with excellent communication, presentation, and negotiation skills Technical aptitude with the ability to quickly learn about new products and services Proficient with computers and CRM/ERP systems Ability to create and maintain a professional network Ability to work independently and manage own workload Bachelor's degree in Marketing or Business preferred Training Orientation, including product and service training, will be provided by upon hire. On-going professional training (in-house, webinars and potentially off-site 3rd party training/technology conferences) will also be provided. Business Technology Analysts/B2B Sales will be encouraged to seek self-directed training through reading, research, webinars and any other applicable media. Requirements: Pre-Employment Background Check Active Drivers License with auto insurance coverage or the ability to obtain insurance coverage Ability to occasionally lift/carry products including technology equipment such as printers, scanners, toner, etc. Basic technology skills including but not limited to Microsoft Office and CRM/ERP systems Compensation details: 0 Yearly Salary PI5e8d356fca47-5464

Job Description Job Description Description: Hybrid 2-3 days in Reston, VA As a Technical Lead, you will partner closely with executive leadership to evaluate technology investments, modernize enterprise applications, and recommend solutions that align business objectives with technical capabilities. You will serve as a trusted advisor across application development, integrations, vendor management, and architecture discussions, helping teams make informed decisions that balance cost, risk, scalability, and long-term business value. This role is ideal for a technically experienced professional who enjoys solving complex business problems, guiding technical teams, influencing strategy, and translating technical concepts into actionable recommendations for both executive and operational stakeholders. Due to federal security clearance requirements, applicant must be a United States Citizen with an active Secret clearance. This is a full-time, permanent opportunity, offering a competitive salary and comprehensive benefits package. Qualified applicants must be willing and able to work on a w2 basis. Salary: $145,000 - $160,000/ yr. w2 JN -20 Responsibilities: Partner with executive leadership to evaluate technology investments, modernization opportunities, and business priorities. Assess technical and business impacts of proposed solutions and recommend the most effective path forward. Develop architecture recommendations, technical strategies, white papers, and executive briefings. Guide cross-functional teams through solution design, integration planning, and technology decision-making. Collaborate with developers, business analysts, infrastructure teams, and vendors to ensure solutions meet business objectives. Evaluate vendor offerings, implementation approaches, and platform capabilities to reduce risk and maximize value. Identify opportunities to modernize applications, improve processes, and streamline operations through technology. Provide technical leadership across application, integration, infrastructure, security, and data initiatives. Translate complex technical concepts into actionable recommendations for business stakeholders and executive leadership. Serve as a trusted advisor to leadership on technology strategy, solution selection, and enterprise modernization efforts. Experience Requirements: Active Public Trust clearance. 8+ years of experience designing, implementing, supporting, or modernizing enterprise technology solutions. 3+ years in a Technical Lead, SME, Solutions Lead, or similar role with hands-on development and influence on business outcomes. Experience evaluating business requirements, identifying risks, and recommending technology solutions aligned to goals and operational needs. Strong understanding of enterprise application architecture, systems integration, networking fundamentals, security concepts, and data flow across interconnected platforms. Experience partnering with executives, business stakeholders, vendors, and technical teams to assess solution options and drive informed technology decisions. Ability to evaluate technology investments and make recommendations based on cost, scalability, maintainability, risk, vendor lock-in, and long-term business impact. Experience facilitating technical discussions across software development, infrastructure, cybersecurity, networking, and third-party solution providers. Strong understanding of Microsoft ecosystems including .NET, SQL Server, APIs, cloud services, and enterprise integration patterns. Ability to translate complex business challenges into practical technical solutions and communicate recommendations to technical and non-technical audiences. Proven ability to ask discovery questions, challenge assumptions, identify root causes, and develop strategic recommendations. Experience working within Agile environments and collaborating with business analysts, Scrum Masters, developers, QA teams, and infrastructure teams. Strong written and verbal communication skills with experience developing executive briefings, technical recommendations, white papers, architecture guidance, or strategy documents. Education Requirements: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related discipline. Additional years of relevant experience may be considered in lieu of a degree. Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( , ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: When you work with Eliassen Group, all email communication will come from an address, never Gmail, Yahoo, etc. Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact . About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

Job Description Job Description Internal Title: Consultant, Support Location: Charlotte, NC Type: Full-Time, Salaried - Exempt Working Hours: 9:00am-5:30pm (for a 6 month training period, after which, employee will be added to a rotating schedule with one late shift per week (12:30pm-9:00pm) Salary: $75,000 and up, DOE About the Company Founded in 2011, 33Floors is the world's largest software consultancy dedicated exclusively to the Yardi platform. Trusted by leading real estate firms worldwide, our team operates across more than 30 countries, helping clients solve complex challenges and unlock the full value of their Yardi systems. At 33Floors, you'll join a global team of over 65 specialists delivering expertise in Yardi implementation, support, development, and data services. You'll take ownership of complex projects, lead clients through transformative solutions, mentor the next generation of Yardi experts, and deliver measurable impact for the most recognized names in real estate. Join 33Floors and become part of an international business that values collaboration, innovation, and professional development in a supportive and dynamic environment. To learn more about 33Floors, please visit . About the Role We are looking for a Yardi Support Specialist / Systems Administrator to support commercial real estate clients using Yardi Voyager and related Yardi products. This is not a leasing, property manager, or front-desk user support role. The right person has hands-on experience troubleshooting Yardi issues, supporting users, testing changes, helping with configuration, documenting fixes, and working across operations, accounting, property management, and technical teams. This is a great opportunity for someone who understands how real estate teams use Yardi and wants to grow deeper into system administration, advanced support, and client-facing consulting. You may be a Yardi administrator, business systems analyst, implementation specialist, support analyst, property accounting systems specialist, or an experienced property management professional who has become the "go-to" systems person on your team. You will help clients resolve complex Yardi questions, improve business processes, support system configuration, assist with testing and upgrades, and escalate or coordinate more technical issues when needed. You do not need to be a developer, but you should be comfortable working with technical teams, asking good questions, researching unfamiliar issues, and translating business needs into clear system requirements. Responsibilities Serve as a subject matter expert and client-facing support resource for Yardi Voyager, Yardi Elevate, CommercialCafe, and related integrated applications such as Procore, Argus, and VTS Troubleshoot and resolve complex functional and technical issues across Yardi modules, workflows, security, reporting, integrations, and client environments Manage advanced support requests through the ticketing system, including root-cause analysis, documentation of findings, timely resolution, and clear client communication Perform Yardi system administration and configuration tasks, including user setup, security roles, permissions, workflows, module configuration, and governance alignment Work with client stakeholders across accounting, property management, asset management, operations, and IT to understand business needs and translate them into clear requirements for configuration, reporting, integrations, or development work Support Yardi upgrades, plugin updates, testing cycles, data validation, regression testing, and related change-management activities Guide clients on Yardi best practices, system optimization, process improvements, and ways to reduce recurring support issues Coordinate with internal teams, Yardi support, vendors, and third-party partners to escalate complex issues, communicate risks, and drive resolution Maintain documentation, including standard fixes, support procedures, client-specific processes, and knowledge base articles Provide status updates, risks, and recommendations to project management, senior management, and clients as needed Qualifications Qualified candidates will have experience in one or more of these backgrounds: Yardi Voyager system administration Yardi support, help desk, tier 2/tier 3 support, or application support Commercial real estate systems or property accounting systems Yardi implementation, onboarding, testing, or upgrade support Business analyst or systems analyst work in a real estate environment Property management or accounting operations experience combined with hands-on Yardi troubleshooting or systems ownership Required Qualifications Hands-on experience with Yardi Voyager in a business, support, administrative, implementation, or systems role Ability to troubleshoot Yardi issues beyond basic front-end user questions. Understanding of real estate operations, commercial property management, accounting workflows, or related business processes Experience supporting end users, documenting issues, and communicating solutions clearly Ability to manage multiple support requests and priorities in a client-facing environment Strong analytical and problem-solving skills with the ability to diagnose issues, evaluate options, and make sound recommendations in a fast-paced environment Must demonstrate a genuine enthusiasm for learning and professional growth. A strong desire and commitment to continuous learning are essential to this role Flexibility to work outside standard business hours, including occasional evening shifts (e.g., 9 PM EST), as needed Preferred Experience Experience in property onboarding or implementations Experience with Voyager 8 is preferred but not required Demonstrated ability to lead, mentor, and support junior staff, fostering a highly effective and productive team environment Experience with 3rd party integrations (ex. Argus, VTS, etc.) In addition to the technical skills and experience listed above, the ideal candidate for this position would be a self-motivated individual who demonstrates attention to detail, a passion for problem-solving and customer service, and is comfortable working in ambiguous situations and independently researching and resolving unfamiliar system issues. Must enjoy working in a high-volume, client-facing support environment. Why Join 33Floors Work with a team focused entirely on Yardi Build deeper expertise across Yardi products, modules, clients, and real estate business models Join a global team supporting clients across multiple markets Grow from support into advanced consulting, implementation, systems administration, data, reporting, or project work Work in an environment that values documentation, problem-solving, continuous learning, and client service Compensation We offer a competitive compensation package, based on experience. Benefits include PTO, paid holidays, sick time, medical/dental/vision coverage, life and disability insurance options, and 401(k) with a 3% Safe Harbor employer contribution.