20 jobs found

Job Description Job Description Title: ServiceNow Developer Location: Hybrid - 2-3 - Fort Meade, MD - Ogden, UT we will consider relocation candidates, and I would also target candidates who have military background previous as they may be more interested in relocating and getting a clearance. Candidates should have a minimum of 1 ServiceNow Certifications and need listed on resume and they will need to attain IAT Level II Certification before they can start (Security Certification is easiest). Clearance: we can process clearance so just need to be eligible for clearance Senior Level Master's Degree 6 years of experience Bachelor's Degree 8 years of experience Key Responsibilities Support the implementation, configuration, customization, and maintenance of the ServiceNow platform. Configure and support ServiceNow modules including: IT Service Management (ITSM) Operations Management (OMT) Telecommunications Service Management (TSM) Telecommunications Service Operations Management (TSOM) Create and maintain workflows, forms, reports, dashboards, views, groups, roles, and service catalog items. Develop custom applications, workflows, and platform enhancements to meet mission and business requirements. Design, develop, and maintain integrations between ServiceNow and enterprise systems such as Elastic, Netcool, Kafka, and other technologies. Support Configuration Management initiatives and maintain CMDB data integrity. Design and implement solutions aligned with Configuration Management and governance policies. Consolidate and normalize data from multiple sources into a centralized CMDB. Coordinate and support ServiceNow platform upgrades, patches, and releases. Troubleshoot and resolve ServiceNow platform issues and performance challenges. Collaborate with engineers, architects, administrators, and stakeholders to deliver scalable ServiceNow solutions. Participate in Agile development activities including sprint planning, backlog refinement, testing, and deployments. Required Qualifications ServiceNow Experience Experience level must align with the applicable Journeyman, Senior, or Master labor category requirements. Minimum 2 years of hands-on ServiceNow development experience. Experience developing, configuring, and customizing the ServiceNow platform. Experience implementing and supporting ServiceNow ITSM processes including: Incident Management Change Management Problem Management Request Management Experience supporting ServiceNow platform upgrades and system enhancements. Technical Experience Minimum 3 years of experience designing, developing, or supporting enterprise technology infrastructure solutions. Experience creating and configuring: Workflows Forms Reports Dashboards Views Service Catalog Items Groups and Roles Experience integrating ServiceNow with enterprise tools and platforms such as Elastic, Netcool, Kafka, or similar technologies. Experience with REST or SOAP integrations and enterprise application connectivity. Experience supporting CMDB, Discovery, Asset Management, or Configuration Management initiatives. Experience integrating data from multiple systems into a centralized CMDB while maintaining data quality and integrity. Experience troubleshooting and resolving complex platform issues. Additional Requirements Must be eligible to attain DoD Secret level clearance (will process Interim Clearance before they start) Must be eligible to obtain an IAT Level II or IAT Level III certification within 14 days of employment.

Job Description Job Description Job Title: Senior ServiceNow Custom Application Developer Location: Lafayette, LA, Knoxville, TN, Columbia, SC or Birmingham, AL Type: Permanent Full Time Responsibilities • Build and support scalable ServiceNow scoped applications and custom platform solutions for a financial services environment. • Develop maintainable applications, automations, integrations, and workflows that align with enterprise standards. • Bring strong hands-on ServiceNow development experience, including custom application development, platform scripting, REST API integrations, and workflow automation. • Collaborate with Agile teams, including sprint planning, backlog refinement, demos, and iterative development. • Work comfortably in AWS-heavy environments and utilize modern AI assisted development tools to improve delivery quality and productivity. Requirements • 5+ years of experience developing ServiceNow Scoped Applications and custom solutions. • Hands-on ServiceNow platform development experience, including Flow Designer, IntegrationHub, Script Includes, Business Rules, UI Actions, and REST APIs. • Experience integrating ServiceNow with AWS services and other external platforms. • Working knowledge of Python for automation, integrations, and data processing. • Ability to build scalable, maintainable solutions that align with enterprise and security standards. • Comfortable working in Agile delivery teams. • Familiarity with AI assisted development tools such as GitHub Copilot, ServiceNow AI tools, or GenAI coding assistants. • Strong troubleshooting, documentation, and communication skills. • Experience in financial services or similarly regulated enterprise environments is a plus. • ServiceNow Certified Application Developer certification is required. • AWS experience is preferred. • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Pittsburgh

Job Description Job Description Job Title: Senior ServiceNow Custom Application Developer Location: Lafayette, LA, Knoxville, TN, Columbia, SC or Birmingham, AL Type: Permanent Full Time Responsibilities • Build and support scalable ServiceNow scoped applications and custom platform solutions for a financial services environment. • Develop maintainable applications, automations, integrations, and workflows that align with enterprise standards. • Bring strong hands-on ServiceNow development experience, including custom application development, platform scripting, REST API integrations, and workflow automation. • Collaborate with Agile teams, including sprint planning, backlog refinement, demos, and iterative development. • Work comfortably in AWS-heavy environments and utilize modern AI assisted development tools to improve delivery quality and productivity. Requirements • 5+ years of experience developing ServiceNow Scoped Applications and custom solutions. • Hands-on ServiceNow platform development experience, including Flow Designer, IntegrationHub, Script Includes, Business Rules, UI Actions, and REST APIs. • Experience integrating ServiceNow with AWS services and other external platforms. • Working knowledge of Python for automation, integrations, and data processing. • Ability to build scalable, maintainable solutions that align with enterprise and security standards. • Comfortable working in Agile delivery teams. • Familiarity with AI assisted development tools such as GitHub Copilot, ServiceNow AI tools, or GenAI coding assistants. • Strong troubleshooting, documentation, and communication skills. • Experience in financial services or similarly regulated enterprise environments is a plus. • ServiceNow Certified Application Developer certification is required. • AWS experience is preferred. • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Pittsburgh

Job Description Job Description Senior ServiceNow Developer (CSM) Location: Reston, VA (Hybrid) Duration: 9-Month Contract Employment Type: W2 Compensation: $83.33 Overview We are seeking a Senior ServiceNow Developer with strong experience in Customer Service Management (CSM) to support the development and enhancement of enterprise ServiceNow applications. This role focuses on building and improving customer-facing solutions, Service Portals, integrations, and custom workflows within a complex ServiceNow environment serving large-scale user communities. Key Responsibilities Design, develop, and enhance ServiceNow CSM applications and Service Portals. Build custom solutions using JavaScript, UI Builder, Playbooks, Business Rules, Client Scripts, and other ServiceNow platform tools. Develop and support integrations between ServiceNow modules and external systems using APIs and web services. Collaborate with Product Owners, Architects, Scrum Masters, and business stakeholders to deliver scalable solutions. Perform application design, coding, testing, troubleshooting, deployment, and ongoing support. Participate in Agile ceremonies, sprint planning, and architecture discussions. Mentor junior developers and contribute to development best practices. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 5+ years of ServiceNow Development experience. 2+ years of hands-on experience with the ServiceNow Customer Service Management (CSM) module. Strong experience with JavaScript and ServiceNow platform development. Experience with UI Builder and Service Portal development. Experience building integrations using REST APIs, web services, and ServiceNow Integration capabilities. ServiceNow Certified Application Developer (CAD) certification required. ServiceNow Certified System Administrator (CSA) certification required. Strong understanding of Agile/Scrum methodologies and SDLC processes. Preferred Qualifications Healthcare industry experience. ServiceNow Integration Hub experience. ServiceNow Spoke development experience. Experience integrating CSM with ITSM. Prior background as a Full Stack or Java Developer. Additional Information Hybrid schedule with onsite attendance required for planning sessions, collaboration days, and final interview. Candidates located in the DMV area are strongly preferred. This is a hands-on development role and is not a ServiceNow Administrator position. Ref:

Job Description Job Description This is a 100% ONSITE position located at defi's Amherst, NY office About defi SOLUTIONS: defi SOLUTIONS partners with captives, banks, credit unions, and finance companies of all types and sizes to allow lenders to focus and transform their operations. The company's comprehensive suite of originations, servicing, and analytics solutions together with technology-enabled services creates a flexible, configurable, and scalable platform that addresses lenders and borrowers' ever-evolving needs. About the Role: The Systems Engineer supports the transition of endpoint and infrastructure responsibilities from Helpdesk to Platform Engineering. This position is responsible for endpoint deployment and management, server and endpoint patching, hardware implementation, and day-to-day technical operations of the Amherst office and server room. A primary focus will be assisting the Senior Systems Engineer with the migration from Windows Deployment Services (WDS) to Microsoft Intune-based endpoint provisioning and management. As part of the Platform Engineering team, the Systems Engineer collaborates with Helpdesk, system administrators, developers, Information Security, system architects, Business Units, and other engineering teams to implement and maintain reliable, secure, and standardized enterprise technology solutions. Essential Job Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Ability to be in the Amherst, NY office Process service requests and support tickets as needed Teir 2 support for escalations from helpdesk for hardware/software issues Actively participate in incident calls, escalations, and problem reviews as appropriate. Endpoint deployment for associates including laptops/desktops/W365 Cloud PCs via WDS and Intune. Including shipping out hardware as needed. Hardware inventory management in ServiceNow Basic understanding of Active Directory, GPO, and DNS management Patching - Assist with weekly and monthly security/vulnerability remediation's with eventual ownership. Contributes to the technical work of projects Ability to work as part of a on call rotation outside of regular business hours by phone and ability to go into the office if the need arises. Maintain systems and documentation for the purposes of audits and compliance Additional responsibilities may be assigned to meet business requirements Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Required Qualifications: Bachelor's Degree in Business, Information Technology, Computer Science, or related IT fields. 3+ years of endpoint deployment and management Engineering and troubleshooting experience related to infrastructure and best practices in both end-user and data center environments Performed as the technical resource on projects, implementations, and escalations. Participate in industry standard and internal audits and compliance reviews. Create and maintain documentation relating to network, servers, configurations, mapping, processes, and services. Develop process improvements and standard operating procedures. MS O365 Preferred Qualifications: Endpoint deployment and management ownership Intune and Azure experience Patch Management and Software deployments Experience with IT Change Management Process. Additional Eligibility Requirements: Excellent verbal and written communication skills and the ability to interact with the Business, the Clients, and with the Data Center Engineers and Operations for explaining and communicating detailed requirements and configurations. Demonstrated ability to obtain thorough knowledge of the infrastructure configuration and requirements for the supported products. Strong problem solving and technical skills. Work independently self-motivated. Willingness to support off-hour and weekend maintenance work when required. Travel required: Travel is less than 10% of time Work environment: Typical work hours are 8 am to 5 pm Monday through Friday Eastern Time and may require additional hours to complete tasks on weekdays or weekends. Ability to use common computer equipment effectively Physical demands: Constantly operates a computer as all work is completed on an employer provided computer Remaining in a stationary position, often standing or sitting for prolonged periods. Communicating with others to exchange information. Repeating motions that may include the wrists, hands and/or fingers. Assessing the accuracy, neatness and thoroughness of the work assigned. Light work that includes moving/carrying objects up to 50 pounds. Affirmative Action/EEO statement: defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Job Description Job Description Job Title: Senior ServiceNow Custom Application Developer Location: Lafayette, LA, Knoxville, TN, Columbia, SC or Birmingham, AL Type: Permanent Full Time Responsibilities • Build and support scalable ServiceNow scoped applications and custom platform solutions for a financial services environment. • Develop maintainable applications, automations, integrations, and workflows that align with enterprise standards. • Bring strong hands-on ServiceNow development experience, including custom application development, platform scripting, REST API integrations, and workflow automation. • Collaborate with Agile teams, including sprint planning, backlog refinement, demos, and iterative development. • Work comfortably in AWS-heavy environments and utilize modern AI assisted development tools to improve delivery quality and productivity. Requirements • 5+ years of experience developing ServiceNow Scoped Applications and custom solutions. • Hands-on ServiceNow platform development experience, including Flow Designer, IntegrationHub, Script Includes, Business Rules, UI Actions, and REST APIs. • Experience integrating ServiceNow with AWS services and other external platforms. • Working knowledge of Python for automation, integrations, and data processing. • Ability to build scalable, maintainable solutions that align with enterprise and security standards. • Comfortable working in Agile delivery teams. • Familiarity with AI assisted development tools such as GitHub Copilot, ServiceNow AI tools, or GenAI coding assistants. • Strong troubleshooting, documentation, and communication skills. • Experience in financial services or similarly regulated enterprise environments is a plus. • ServiceNow Certified Application Developer certification is required. • AWS experience is preferred. • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Pittsburgh

Job Description Job Description Position: Senior ServiceNow Developer Location: Cincinnati, OH (Remote) Duration: Full-time Salary Range: $110,000 - $160,000 per year Job Description: ServiceNow ITSM / ITAM / ITOM / CSM / FSM and other ServiceNow modules ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) for 1 module or more ServiceNow CSA, CAD certifications Experience as a Technical Lead Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area and one complete Implementation lifecycle for ServiceNow Expertise ServiceNow deployments, ITSM / ITAM / ITOM / CSM / FSM migrations, consolidations, upgrades, integration with other third party tools, Orchestration, operational activities, Project Management expertise Review, and do proactive analyze and resolve application issues as needed Mentor and share technical knowledge/guidance to team Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards Good to have be ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation Should possess good knowledge in Agile/Scrum methodology

Job Description Job Description Number : 81487 Worksite address 845 Marietta St NW, Atlanta, GA 30332 Remote opportunity Interview virtual or in person Rate BR : $125.79 PR: $ 93.17 State Agency: GA TECH Senior ServiceNow Developer Position Summary The ServiceNow Developer Senior will serve as a senior technical contributor responsible for the design, development, and support of enterprise ServiceNow applications and platform capabilities. This role partners closely with product owners, service managers, and other technical teams to deliver scalable, secure, and maintainable solutions aligned with institutional priorities. The position requires deep platform expertise, sound architectural judgment, and the ability to mentor other developers while ensuring adherence to platform standards, governance, and best practices. Local Candidates Strongly Preferred Candidates working 100% remote is acceptable Contract Duration: 3-6 months Preferred Qualifications Years of Experience • 5+ years of hands-on ServiceNow development experience in enterprise or large-scale environments • 3+ years building and supporting custom applications using App Engine Studio • 3+ years working within Agile or sprint-based delivery models Preferred Education • Bachelor's degree or higher in Information Technology, Computer Science, or a related field preferred Preferred Certifications • ServiceNow Certified System Administrator (CSA) • ServiceNow Certified Application Developer (CAD) • ITIL 4 Foundation (or equivalent ITSM experience) Preferred Skills • Strong experience with server-side scripting, including Script Includes, Business Rules, and Scripted REST APIs • Advanced proficiency with GlideRecord, query optimization, and transactional logic • Experience with Flow Designer, including reusable actions, subflows, and orchestration patterns • Solid understanding of ACL design, role hierarchy, and access evaluation order • Experience designing and supporting Configurable Workspace and UI Builder-based experiences • Familiarity with Platform Analytics, including indicators, breakdowns, and dashboards • Experience with REST-based integrations and data exchange using JSON • Strong documentation skills, including technical design notes and implementation guidance Specialized Skills Required • App Engine & Custom Application Development: Design and build upgrade-safe, maintainable applications using App Engine Studio, scoped applications, and platform APIs. • Workspace & UI Configuration: Develop role-aware, task-focused user experiences using Configurable Workspace, UI Policies, Client Scripts, and UI Builder. • Integration & Automation: Implement and support inbound and outbound integrations using Scripted REST APIs and IntegrationHub patterns where applicable. • Platform Governance & Standards: Apply platform guardrails, naming conventions, access controls, and architectural best practices to ensure long-term platform health. • Agile Delivery & Collaboration: Participate actively in sprint planning, backlog refinement, and change review processes while collaborating with cross-functional teams. • Mentorship & Technical Leadership: Provide guidance to mid-level developers and delegated developers, reviewing code and promoting consistent development standards. Duties & Responsibilities • Design, develop, test, and deploy ServiceNow applications and enhancements across multiple environments • Partner with product owners and stakeholders to translate requirements into technical solutions • Maintain and enhance existing applications with a focus on stability, performance, and upgrade compatibility • Review and approve development work to ensure adherence to platform standards and security requirements • Support platform upgrades and resolve development-related issues introduced by new releases • Contribute to platform documentation, architectural decisions, and operational runbooks • Assist with troubleshooting production issues and implementing long-term corrective solutions • Participate in change review and release governance processes SkillRequired / DesiredAmountof ExperienceDesigning and building upgrade-safe, maintainable applications using App Engine Studio, scoped applications, and platform APIs.Required3YearsDeveloping role-aware, task-focused user experiences using Configurable Workspace, UI Policies, Client Scripts, and UI Builder.Required3YearsImplementing and supporting inbound and outbound integrations using Scripted REST APIs and IntegrationHub patterns where applicable.Required3YearsApply platform guardrails, naming conventions, access controls, and architectural best practices to ensure long-term platform healthRequired3YearsParticipate actively in sprint planning, backlog refinement, and change review processes while collaborating with cross-functional teamsRequired3YearsProvide guidance to mid-level developers and delegated developers, reviewing code and promoting consistent development standards. "All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status." Required3Years

Job Description Job Description Job Title: Senior ServiceNow Custom Application Developer Location: Lafayette, LA, Knoxville, TN, Columbia, SC or Birmingham, AL Type: Permanent Full Time Responsibilities • Build and support scalable ServiceNow scoped applications and custom platform solutions for a financial services environment. • Develop maintainable applications, automations, integrations, and workflows that align with enterprise standards. • Bring strong hands-on ServiceNow development experience, including custom application development, platform scripting, REST API integrations, and workflow automation. • Collaborate with Agile teams, including sprint planning, backlog refinement, demos, and iterative development. • Work comfortably in AWS-heavy environments and utilize modern AI assisted development tools to improve delivery quality and productivity. Requirements • 5+ years of experience developing ServiceNow Scoped Applications and custom solutions. • Hands-on ServiceNow platform development experience, including Flow Designer, IntegrationHub, Script Includes, Business Rules, UI Actions, and REST APIs. • Experience integrating ServiceNow with AWS services and other external platforms. • Working knowledge of Python for automation, integrations, and data processing. • Ability to build scalable, maintainable solutions that align with enterprise and security standards. • Comfortable working in Agile delivery teams. • Familiarity with AI assisted development tools such as GitHub Copilot, ServiceNow AI tools, or GenAI coding assistants. • Strong troubleshooting, documentation, and communication skills. • Experience in financial services or similarly regulated enterprise environments is a plus. • ServiceNow Certified Application Developer certification is required. • AWS experience is preferred. • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Ref: Pittsburgh

Job Description Job Description Pay Rate Range: $ 75.75 - 94.69/hr. Job Title: ServiceNow SAM Pro Developer Job Desccription: The ServiceNow SAM Pro Developer is responsible for designing, implementing, and supporting the Software Asset Management Professional (SAM Pro) module on the ServiceNow platform. This role focuses on ensuring license compliance, optimizing software spend, preparing vendor audits, and providing strategic insights through data-driven reporting. You will work closely with IT Finance, Procurement, ITAM, Legal, and vendor management teams to maintain an audit-ready, cost-optimized software asset inventory. Key Responsibilities Platform Implementation & Configuration Own the full lifecycle implementation of SAM Pro from plugin activation, configuration, and dashboard customization to integration with CMDB, ITSM, Procurement, Finance, HR, and Discovery modules. Configure and customize SAM Pro including software models, entitlements, installations, contracts, license positions, license metrics, and Publisher Packs (e.g., Microsoft, Oracle, Adobe, IBM, VMware, Salesforce). Implement and maintain SAM Pro processes such as normalization, reconciliation, software reclamation, SaaS License Management, usage metering, and optimization dashboards to support compliance and cost-reduction goals. License Compliance & Optimization Manage software licenses, entitlements, and contracts to ensure compliance with vendor agreements. Conduct audits, run reconciliations, and identify cost-saving opportunities by eliminating underused or over-licensed software. Configure reconciliation engines to produce accurate compliance positions for major vendors (Microsoft, Oracle, Adobe, VMware, Salesforce, etc.). Translate complex licensing contracts (per-user, per-device, per-core, processor, named-user, concurrent, SaaS/subscription) into technical reconciliation rules and compliance logic. Identify underutilized software and provide actionable data for license "harvesting," reclamation, and contract renewals. Data Quality & Normalization Implement and maintain normalization processes using ServiceNow Content Library and Publisher Packs to ensure high-quality, audit-ready software discovery data. Troubleshoot software discovery data quality issues and resolve mismatches between discovered installations and normalized software models. Lead the integration of SAM Pro with key data sources including Discovery, ITOM, Service Mapping, SCCM/MECM, Intune, Jamf, cloud portals, and other inventory tools to ensure accurate normalization, reconciliation, and validation of software asset records. Vendor Audit Preparedness Prepare for and respond to software publisher audits by maintaining proof-of-license documentation, usage evidence, and compliance positions in SAM Pro. Ensure all entitlements, installations, and license positions are audit-ready with supporting documentation and evidence trails. Technical Development Develop and maintain technical components including Flow Designer flows/subflows, IntegrationHub actions, Business Rules, Script Includes, Client Scripts, UI Policies, and custom APIs to support complex licensing logic and SAM automation. Ensure software installations correctly map to CMDB following CSDM standards. Maintain data quality across SAM Pro tables and related ITAM/ITSM modules. Integrate SAM Pro with related processes: ITSM (Incident, Change, Request), CMDB/CSDM, Procurement, Finance, HR, and vendor management systems. Reporting & Strategic Advisory Create executive dashboards and detailed reports showing software consumption, compliance risk, optimization opportunities, cost savings, and license position trends. Translate data into strategic insights for senior management to guide procurement decisions, renewals, migrations (on-prem to SaaS), and cost-saving measures. Generate reports on software usage, compliance positions, and cost savings to inform strategic decision-making. Documentation & Collaboration Produce technical documentation (designs, configuration guides, runbooks, data flows, integration architectures) and provide knowledge transfer or mentoring to internal teams on SAM Pro and platform best practices. Work closely with ITAM, procurement, vendor management, legal, finance, ITSM, and IT operations stakeholders across the software lifecycle. Required Skills and Experience ServiceNow Development Expertise: 3-5 years of hands-on ServiceNow development experience with strong proficiency in JavaScript/GlideScript, Business Rules, Script Includes, Flow Designer, and platform customization. SAM Pro Experience: At least 2-3 years of practical experience implementing and supporting ServiceNow SAM Pro with deep understanding of software models, entitlements, license positions, normalization, reconciliation, reclamation, SaaS License Management, and optimization. Licensing Knowledge: Solid understanding of software licensing concepts (per-user, per-device, per-core, processor, named-user, concurrent, SaaS/subscription) and vendor audit/compliance practices for major publishers (Microsoft, Oracle, Adobe, VMware, Salesforce). Integration Skills: Proven ability to integrate ServiceNow with external systems via REST/SOAP APIs, MID Server, and IntegrationHub spokes-especially Discovery, SCCM/MECM, Intune, Jamf, and inventory tools. Platform Architecture: Familiarity with ServiceNow platform architecture and related applications: ITSM, CMDB/CSDM, ITOM Discovery, Service Mapping, Service Graph, and their relationships with ITAM/SAM data. Analytical Skills: Strong analytical and problem-solving skills with the ability to translate complex licensing contracts into robust, upgrade-safe technical solutions. Detail-oriented mindset to ensure data accuracy. Collaboration & Communication: Good communication and collaboration skills for working with ITAM, procurement, vendor management, legal, finance, and IT operations stakeholders. Preferred Qualifications Certifications: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Implementation Specialist - Software Asset Management Professional (CIS-SAM) ServiceNow Certified Implementation Specialist - IT Asset Management (CIS-ITAM) and/or CIS-ITSM ITAM Background: Prior experience in IT Asset Management, Software Asset Management, or license management in a medium-to-large enterprise environment. Process Improvement Mindset: Demonstrated ability to drive cost optimization and process improvement through data-driven insights. Skills: ServiceNow Experience Required : 6-8 years Skills:CategoryNameRequiredImportanceExperienceSkillCategoryTest1_MNServiceNowYes1 >7 years

Job Description Job Description Company Description Derex Technologies Inc specializes in providing IT consulting, staffing solutions and software services. Globally headquartered in Harrison New Jersey since 1996 Derex delivers the highest quality technology professionals and an array of customized IT talent solutions designed to improve productivity and drive results to global clients throughout North America. With over two decades of unparalleled experience, Derex provides supports to its clientele, across such industries as Systems Integration, Banking and Finance, Telecommunications, Pharmaceutical and Life Sciences, Energy, Healthcare, Technology, Transportation, and local and federal Government agencies. Job Description Position : Senior Dynatrace Observability Engineer / Subject Matter Expert (SME) Location : Remote Duration: Long Term Job Description Take a leading role in strengthening enterprise observability and application performance across complex, distributed technology environments. In this position, you will design, deploy, and optimize advanced monitoring solutions that provide deep visibility into applications, infrastructure, databases, APIs, and cloud services. Using Dynatrace's intelligent analytics and automation capabilities, you will identify performance bottlenecks, investigate incidents, and help teams resolve issues before they significantly affect business operations. You will establish effective monitoring strategies, improve service reliability, and align observability practices with measurable performance objectives. Working closely with application development, infrastructure, operations, and security teams, you will help build a proactive, data-driven approach to service management. This remote contract opportunity offers experienced observability professionals the chance to influence enterprise monitoring architecture while delivering measurable improvements in performance, availability, and user experience. Accountabilities Design, deploy, configure, and optimize enterprise observability solutions using Dynatrace, including OneAgent, ActiveGate, Smartscape, and related monitoring components. Implement end-to-end application performance monitoring (APM), distributed transaction tracing, automated dependency discovery, and infrastructure monitoring across applications, databases, APIs, and integrations. Leverage Dynatrace Davis Al and analytics capabilities to identify root causes, investigate performance anomalies, troubleshoot complex incidents, and evaluate service impact across distributed systems. Monitor Windows and Linux servers, virtualized environments, cloud infrastructure, and supporting services to detect performance bottlenecks, latency, failures, and resource utilization issues. Configure business transaction monitoring, Real User Monitoring (RUM), and Synthetic Monitoring to improve visibility into critical business workflows, service availability, and end-user experience. Develop and maintain dashboards, alerting rules, anomaly detection policies, and performance reports aligned with service-level indicators (SLIs) and service-level objectives (SLOs). Use Dynatrace Query Language (DQL) and platform analytics to investigate performance issues, correlate events, analyze telemetry, and improve monitoring effectiveness. Establish performance baselines and assess the impact of application releases, infrastructure changes, system upgrades, and configuration modifications. Implement and maintain supported monitoring integrations for software-as-a-service (SaaS) platforms, external APIs, and third-party services. Evaluate existing monitoring configurations and recommend improvements to observability coverage, alert accuracy, platform scalability, and operational efficiency. Collaborate with application developers, infrastructure engineers, operations specialists, and security teams to define monitoring requirements and resolve technical issues. Support incident management and performance troubleshooting by correlating application, infrastructure, and service-level data to accelerate diagnosis and resolution. Develop architecture diagrams, technical documentation, monitoring standards, and operational procedures to promote consistency and maintainability. Provide technical leadership, guidance, and knowledge transfer to engineering and operations teams, helping establish observability best practices across the organization. Contribute to continuous improvement initiatives involving automation, DevOps, Site Reliability Engineering (SRE), and change impact analysis. Requirements At least five years of professional experience in enterprise monitoring, application performance management, or observability engineering. A minimum of three years of hands-on experience deploying, configuring, administering, and optimizing Dynatrace in enterprise environments. Strong expertise in Dynatrace architecture and administration, including OneAgent, ActiveGate, Smartscape, and Davis Al. Proven experience implementing end-to-end monitoring, distributed tracing, automated service dependency mapping, and cross-layer performance troubleshooting. Solid understanding of application architectures, APIs, databases, distributed systems, Windows and Linux infrastructure, and enterprise technology environments. Practical experience creating Dynatrace dashboards, configuring alerts and anomaly detection, analyzing performance metrics, and using Dynatrace Query Language (DQL). Familiarity with Real User Monitoring, Synthetic Monitoring, business transaction monitoring, and service-level observability practices. Demonstrated ability to establish performance baselines, confiaura monitorina nolicine correlate tolomatru and improve incident detection and resolution. Experience evaluating monitoring coverage and translating technical findings into actionable recommendations for reliability, scalability, and performance improvement. Familiarity with Dynatrace Grail, OpenTelemetry, cloud environments such as AWS or Microsoft Azure, and IT service management integrations such as ServiceNow, Jira, or PagerDuty is preferred. Experience with automation and scripting using Python, PowerShell, or REST APIs is an advantage. Understanding of DevOps, Site Reliability Engineering (SRE), incident management, and change impact analysis is desirable. A bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline is preferred; equivalent practical experience may be considered. Dynatrace Professional certification or equivalent demonstrated technical expertise is preferred. Strong analytical, troubleshooting, and problem-solving abilities, with the capacity to lead complex technical investigations independently. Excellent written and verbal English communication skills, including the ability to explain technical issues clearly, produce comprehensive documentation, and collaborate professionally with diverse technical teams. Ability to work effectively in a remote environment while coordinating with cross-functional stakeholders and attending onsite activities when required. Regards, Manoj Goud Derex Technologies INC Contact : Ext 206 Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Job Description Overview Join a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose. We've been recognized as a Top Workplace by the Washington Post for six straight years and named to the Inc. 5000 Fastest Growing Private Companies 13 of the past 14 years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges. Position Summary Credence has an immediate need for a Senior Application Programmer to support enterprise system modernization and API integration initiatives. This role serves as a technical lead responsible for designing, developing, implementing, and sustaining secure, scalable APIs and integration solutions using MuleSoft, SAP integration technologies, and modern DevSecOps practices. The ideal candidate has extensive experience developing enterprise-grade APIs, integrating complex business systems, modernizing legacy interfaces, and supporting mission-critical applications in large-scale enterprise or government environments. Responsibilities include, but are not limited to the duties listed below: Design, develop, test, deploy, and maintain enterprise APIs and integration solutions. Modernize legacy interfaces and data exchanges by implementing secure, reusable, and real-time API services. Develop API solutions using MuleSoft Anypoint Platform, Anypoint Studio, API Manager, and Runtime Manager. Create and maintain API specifications using REST, SOAP, RAML, OpenAPI, JSON, XML, and related technologies. Develop data transformations, mappings, validation rules, and reusable integration components using DataWeave. Integrate enterprise applications with SAP, databases, cloud services, SaaS platforms, and other internal and external systems. Implement API security controls including OAuth 2.0, JWT, PKI, client authentication, and role-based access control. Design scalable and highly available solutions that support load balancing, resiliency, and enterprise performance requirements. Collaborate with architects, engineers, business analysts, cybersecurity teams, and stakeholders throughout the software development lifecycle. Support CI/CD and DevSecOps practices using tools such as Jenkins, Git, GitLab, Maven, and ServiceNow. Participate in Agile ceremonies, technical reviews, sprint planning, and solution design discussions. Troubleshoot production issues, resolve defects, and support software releases and deployments. Mentor junior developers and provide technical leadership across development teams. Requirements US citizenship with the ability to obtain and maintain Secret Clearance. Bachelor's degree in Computer Science, Information Systems, Engineering, Information Technology, or a related field. 10+ years of experience in software development, application programming, enterprise integration, or API development. Experience designing, developing, testing, and deploying enterprise software solutions. Experience developing APIs and integrations using MuleSoft or a comparable middleware platform. Experience integrating enterprise systems, databases, web services, and cloud-based applications. Experience working in Agile software development environments. Strong understanding of application architecture, software design principles, and system integration patterns. Demonstrated ability to lead technical efforts and mentor development teams. Relevant technical certification or equivalent professional experience. Required Technical Skills MuleSoft Anypoint Platform and Anypoint Studio RESTful and SOAP Web Services RAML, OpenAPI, JSON, XML, WSDL, and CSV DataWeave and API integration frameworks SQL and relational database technologies API-led connectivity and enterprise integration patterns Git-based source control CI/CD and DevSecOps practices Agile software development methodologies Technical documentation and system design Preferred Qualifications MuleSoft Certified Developer or MuleSoft Integration Architect certification Experience integrating SAP or other ERP platforms Experience modernizing legacy enterprise applications and interfaces Experience supporting federal government or highly regulated environments Experience with AWS GovCloud or secure cloud environments Experience with Jenkins, GitLab, ServiceNow, Postman, SoapUI, SonarQube, or MUnit Understanding of RMF, ATO, STIG, PKI, and cybersecurity compliance requirements Experience building high-availability and disaster recovery solutions Salary Range: $130,000-$150,000 annually. Actual compensation will be determined based on the selected candidate's experience, education, certifications, skills, and overall qualifications. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Wellness Resources

Job Description Job Description Pay Rate Range: $ 53.03 - 54.54/hr. Job Title: Senior MuleSoft Developer Job Description: We are seeking an experienced Senior MuleSoft Developer to design, develop, and implement enterprise integration solutions using the MuleSoft Anypoint Platform. The ideal candidate will have strong expertise in API-led connectivity, application integration, cloud technologies, and microservices architecture. The role involves working closely with business stakeholders, architects, and development teams to deliver scalable, secure, and high-performance integration solutions. Key Responsibilities Design, develop, test, and deploy integration solutions leveraging MuleSoft Anypoint Platform. Implement API-led connectivity architectures using Experience, Process, and System APIs. Develop and maintain Mule applications using: Mule 4 DataWeave 2.0 Anypoint Studio API Manager Runtime Manager Exchange and CloudHub Integrate enterprise applications including Salesforce, SAP, Oracle, Azure, AWS, ServiceNow, and third-party systems. Create reusable APIs, integration frameworks, and shared services. Perform API design using REST, SOAP, RAML, and OpenAPI specifications. Troubleshoot and resolve performance, security, and production issues. Implement CI/CD pipelines using tools such as Jenkins, GitHub Actions, Azure DevOps, or GitLab. Ensure API governance, security, logging, monitoring, and compliance standards are met. Participate in architecture reviews, code reviews, and technical mentoring of junior developers. Collaborate with business analysts and solution architects to translate business requirements into technical solutions. Prepare technical documentation, deployment guides, and support transition activities. Required Skills MuleSoft Strong experience with MuleSoft Anypoint Platform Mule 4 development expertise DataWeave transformations API-led connectivity patterns API Manager and Runtime Manager CloudHub deployments Anypoint Exchange Integration Technologies REST/SOAP Web Services JSON, XML, XSD JMS, Kafka, MQ OAuth 2.0, JWT, SAML API Security and Governance Development & DevOps Java and Spring Boot fundamentals Git, Maven Jenkins / Azure DevOps / GitHub Actions CI/CD pipeline implementation Automated testing (MUnit) Cloud Platforms AWS, Azure, or Google Cloud exposure Containerization (Docker/Kubernetes preferred) Qualifications Bachelor's degree in Computer Science, Engineering, or related field. 6-10 years of IT experience with at least 4 years in MuleSoft development. MuleSoft Certifications preferred: MuleSoft Certified Developer - Level 1 (MCD) MuleSoft Certified Platform Architect (Preferred) MuleSoft Certified Integration Architect (Preferred) Preferred Experience Healthcare, Banking, Insurance, Retail, or Telecom domain experience. Experience designing enterprise integration strategies. Exposure to Event-Driven Architecture and Microservices. Working knowledge of Agile/Scrum methodologies. Key Competencies Strong analytical and problem-solving skills Excellent communication and stakeholder management Technical leadership and mentoring Solution design and architecture understanding Performance tuning and production support expertise Sample Expectations for a Senior Resource Lead end-to-end MuleSoft implementation projects. Define integration patterns and best practices. Mentor junior developers and conduct code reviews. Collaborate with enterprise architects on integration roadmaps. Drive API modernization and cloud migration initiatives. Ensure high availability, scalability, security, and maintainability of integration solutions. Skills: Digital : MuleSoft Experience Required: 6-8 years Skills:CategoryNameRequiredImportanceExperienceSkillCategoryTest1_MNDigital : MuleSoftYes1>7 years

Job Description Job Description Agile Interface / Integration Engineer (Cloud) - Mid - Clearance Required: TS/SCI Dayton, Ohio - 100% onsite Position Overview The Mid-level Agile Interface / Integration Engineer (Cloud) applies foundational systems engineering and troubleshooting skills to support routine interface maintenance and configuration monitoring. Working as part of an integrated Agile team, this position supports data flow mapping, tracks delivery logs, and utilizes standardized project management tools to facilitate rapid testing and cross-platform communication. Core Responsibilities Ecosystem Collaboration Support: Assists senior engineering staff in gathering interface documentation, checking API endpoints, and verifying code connections with external developers inside Vendor or related vendor ecosystems. Data Flow & Interface Mapping: Documents basic interface requirements, tracks system data flow designs, and reviews application performance against established open system architecture benchmarks. Administrative Delivery & Log Tracking: Assists in monitoring delivery logs and tracking release schedules against scheduled outage windows to preserve enterprise operational continuity. JIRA & Confluence Maintenance: Fully participates in pure Agile ceremonies (stand-ups, sprint planning, reviews) on a fixed two-week sprint cadence. Uses JIRA daily to maintain task status and document configuration modifications. Qualifications & Experience Required: Education & Experience: Bachelor's degree and 5 years of experience OR a Master's degree and 3 years of experience in Systems Engineering, Network Engineering, Information Technology, or a related field. Technical Expertise: Experience executing core system integration checks, testing user workflows, and mapping data schemas. Practical knowledge using GitLab, JIRA, Confluence, or ServiceNow workflows. Clearance & Compliance: Active TS/SCI security clearance for 100% on-site support at Wright-Patterson AFB. Familiarity with fundamental DoD IT infrastructure and security compliance concepts. Desired: NASIC Experience: NASIC experience highly desired, not mandatory.

Job Description Job Description Dahlgren, VA. hybrid (3 days onsite / 2 remote) Contract to Hire Clearance: Secret Experience: 5+ years hands-on ServiceNow administration/engineering/architecture. What they need: Strong ServiceNow platform administration experience across DEV, QA, and PROD environments Experience with platform upgrades, patching, instance cloning, configuration management, and production support Strong experience across ITSM, HAM, SAM, and ITOM Experience with integrations including REST/SOAP APIs, MID Servers, SSO, SAML/OAuth Strong understanding of ACLs, roles, permissions, security administration, and platform governance Experience troubleshooting complex platform performance and integration issues Ability to operate independently and serve as a senior technical lead DoD/federal ServiceNow experience is highly preferred CSDM experience is a plus Required Certifications: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) CIS certifications in at least two relevant ServiceNow modules Must meet applicable DoD 8140/8570 IAT Level II requirements

Design, develop, and support scalable ServiceNow solutions across enterprise modules. Build workflows, scripts, and REST/SOAP integrations; automate processes; translate requirements into technical designs; and support upgrades, testing, releases, and production troubleshooting. This is a 12-month contract hybrid role in Raleigh, NC. Responsibilities Design, develop, and implement Service Now solutions across enterprise modules. Create and maintain Business Rules, Script Includes, Client Scripts, UI Policies, and access controls. Build workflows and automation using Service Now platform tools. Develop and maintain integrations with external systems using REST/SOAP APIs and web services. Translate business requirements into technical designs and independently deliver solutions. Support upgrades, testing, releases, production troubleshooting, code reviews, and root-cause analysis. Required Skills Service Now platform development Java Script Service Now Business Rules Script Includes Client Scripts UI Policies Access Control Rules (ACLs) REST API development and integration IT Service Management (ITSM) Azure Dev Ops

Job Description Job Description Company Description Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned , which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability. At RESPEC, you'll work alongside clients to take on critical problems . Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems. We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in. We do not accept unsolicited resumes from third-party recruiters. Job Description RESPEC is seeking a Configuration Manager to lead configuration management activities for complex enterprise engineering systems, software applications, hardware/software integrated environments, and Digital Thread modernization initiatives. This position establishes and administers Configuration Management Plans (CMPs), configuration baselines, change-control processes, traceability practices, release-management controls, and audit-ready documentation. The Configuration Manager works with engineering stakeholders, project managers, system architects, software developers, quality assurance personnel, cybersecurity personnel, business/process engineers, and operations and maintenance teams to ensure that approved changes are documented, reviewed, controlled, tested, released, and maintained in accordance with applicable requirements. The role supports disciplined configuration control across PLM, CAD, ALM, DevOps, and enterprise software environments. Hands-on software development or CAD drafting is not required. The successful candidate will demonstrate the ability to manage configuration management processes for complex enterprise applications and engineering environments. Key Responsibilities Establish, maintain, and execute Configuration Management Plans (CMPs) for enterprise engineering systems, software applications, integrations, interfaces, and related technical environments. Lead Change Control Boards (CCBs), including the preparation, coordination, tracking, documentation, and follow-up of proposed changes, decisions, approvals, and action items. Establish and maintain configuration baselines for software, hardware, engineering data, system documentation, interfaces, releases, and operational environments. Enforce traceability across software or hardware life cycles and maintain audit readiness for complex enterprise applications. Coordinate configuration management activities across PLM, CAD data-management, ALM, DevOps, software-development, quality assurance, systems integration, and operations and maintenance efforts. Review, document, track, and maintain records for configuration items, version histories, change requests, approvals, release packages, baseline updates, and configuration-status accounting. Support the planning and execution of software upgrades, system integrations, releases, deployments, cutovers, and post-deployment validation activities. Ensure configuration-controlled artifacts are appropriately identified, versioned, reviewed, approved, stored, and available to authorized stakeholders. Support release-management and deployment-readiness activities by confirming that changes have completed required review, testing, documentation, approval, and baseline-management processes. Work with quality assurance and test personnel to ensure that configuration changes are traceable to applicable requirements, test plans, test results, defects, and resolution records. Support the maintenance of configuration documentation, including CMPs, configuration-item inventories, baseline records, change logs, release records, CCB materials, and audit-support artifacts. Identify configuration-management risks, control gaps, documentation deficiencies, and process-improvement opportunities; communicate findings and support corrective actions. Coordinate with project managers and technical leads to align configuration-management activities with task-order schedules, milestones, deliverables, and implementation plans. Support governance and compliance activities in environments requiring formal change control, controlled releases, security awareness, and structured documentation. Assist with knowledge-transfer activities related to configuration-management procedures, configuration-control processes, change-management requirements, and release-management practices. Qualifications Required Qualifications & Experience Education & Years of Experience: Bachelor's degree in CS, Information Systems, Engineering, or a related field; 5-10 years (Senior) or 10-15 years (Principal) of dedicated Configuration Management experience. CM certifications (e.g., CMPIC, ITIL, NDIA) are a strong plus. Domain Exposure (Must meet AT LEAST ONE of the following): DOE / National Labs: Direct experience within the Department of Energy (DOE), NNSA, or National Laboratories (e.g., Sandia, Los Alamos, Lawrence Livermore, Oak Ridge, Idaho National Lab). Broader Federal / Defense / Aerospace: Experience within complex DoD branches (Army, Navy, Air Force, Space Force), NASA, DHS, DOT, or major defense prime contractors. Strictly Regulated Commercial Industries: Experience managing configuration in heavily audited, highly regulated sectors such as commercial nuclear power, medical devices (FDA-regulated), automotive (ISO 26262), semiconductor manufacturing, or commercial aviation (FAA-regulated). Technical/Tooling Context (Must meet AT LEAST ONE of the following): PTC Ecosystem: Experience supporting environments using PTC products (Windchill, PDMLink, CodeBeamer, Creo). Alternative Enterprise PLM / CAD Suites: Experience managing CM baselines for other major PLM or CAD data management platforms, such as Siemens Teamcenter, Dassault Systèmes (Enovia, 3DEXPERIENCE, SolidWorks PDM), Autodesk Fusion Lifecycle/Vault, or Aras Innovator. Enterprise Software / ALM / DevOps Pipelines: Experience establishing CM controls using mainstream Application Lifecycle Management (ALM) or DevOps toolchains, such as Azure DevOps, Jira/Confluence, Git, GitLab, Jenkins, ServiceNow, or IBM Rational/DOORS. Core Competency: Proven ability to lead Change Control Boards (CCBs), establish Configuration Management Plans (CMPs), enforce traceability across software or hardware life cycles, and maintain audit readiness for complex enterprise applications. Hands-on software development or CAD drafting is not required. Demonstrated ability to coordinate configuration-management activities across multiple technical teams, systems, interfaces, and controlled-release activities. Demonstrated ability to produce clear, complete, and accurate configuration-management documentation, change-control records, baseline records, and audit-support materials. Ability to communicate configuration-management requirements, status, risks, and decisions effectively to technical and non-technical stakeholders. Additional Information All your information will be kept confidential according to EEO guidelines. All your information will be kept confidential according to EEO guidelines.

Job Description Job Description Company Description TechSur Solutions is a digital services company whose mission is to enable digital transformation for our customers to improve quality and efficiency. Based in the DC metropolitan area, TechSur specializes in advanced cloud services, modernization for both IT structures and applications, leveraging Agile development, and Data Analytics. Since we were formed in August of 2016, we have supported multiple impactful and exciting government programs. Job Description TechSur is seeking a Senior DevSecOps Technical Lead to support DOL OCIO/ETA SWARAS application operations, secure software delivery, release/configuration management, CI/CD pipeline management, automated testing, vulnerability remediation, and moderate enhancements across a federal enterprise application ecosystem. This role is the primary technical lead for application sustainment, production stability, Tier 3 escalations, release execution, and secure SDLC implementation. Key Responsibilities Maintain and enhance SWARAS applications supporting WOTC, LARAS, LEARS, SWARPD, and related ETA reporting workflows. Build, monitor, and troubleshoot CI/CD pipelines using Jenkins, GitLab, Maven, Ant, and automated testing tools. Support production application O&M, defect resolution, code/configuration updates, COTS customization, scripts, automation, and release deployments. Support Java 8/11/21, Spring Boot, IBM WebSphere, AWS-hosted environments, Linux/Windows platforms, and application integrations using tools such as SOAP UI and WinSCP. Coordinate with the DBA, ISSO, Help Desk Lead, and Program Manager to resolve Tier 3 incidents, perform root cause analysis, and support P1/P2 production escalations. Integrate secure development practices into the SDLC, including code reviews, static/dynamic analysis, vulnerability testing, and pre-production validation. Support Agile delivery activities in Jira and Confluence, including sprint planning, backlog refinement, release planning, and deployment documentation. Qualifications Required Qualifications 8+ years of federal application support, DevSecOps, software sustainment, or production application support experience. Hands-on experience with Jenkins, GitLab, Maven/Ant, Java, Spring Boot, WebSphere, AWS, Linux/Windows, and automated testing. Experience directly supporting Department of Labor IT projects and applications is REQUIRED. Experience supporting FISMA Moderate applications and secure SDLC practices, including vulnerability remediation and production release controls. Experience supporting ServiceNow ticket workflows and Tier 2/Tier 3 escalation processes in a federal IT environment. U.S. Citizenship and ability to obtain and maintain DOL Public Trust suitability. Prior DOL OCIO, ETA, SWARAS, UIDBMS, OATS, or DOL enterprise application support experience. AWS Developer, AWS SysOps, Security+, Linux+, DevOps, GitLab, Jenkins, or Java certification. Experience with Splunk, SolarWinds, JMeter, Power BI, ServiceNow, and Section 508/WCAG remediation support. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Job Description The Principal Specialist - IT ETRM Systems is responsible for supporting the ION RightAngle application and related system customizations and integrations. The role requires strong systems support, communication, and organizational skills with a focus on customer service. Essential Duties and Responsibilities: Interact daily with end-users, developers, and managers to support and enhance RightAngle Document issues and enhancements with the appropriate level of detail for the development team to resolve technical issues and build solutions Field questions from end-users and assist with data issues Create and maintain system functional design documents Complete analysis, testing, and deployment for RightAngle system upgrades, patches, and custom code releases. Follow defined change management procedures and internal guidelines Availability to support after hours on business-critical situations and scheduled tasks Contribute to best practice library and mentor other team members Must be able to work on multiple simultaneous tasks with limited supervision Ensure requirements are being met in accordance with corporate compliance Ensure proper communication to all levels of the organization Education and/or Experience, Knowledge, Skills & Abilities: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below: Bachelor's degree, preferably in Information Technology, Information Systems, or related area Excellent customer service, interpersonal, communication, and team collaboration skills 10+ years of experience in application support Strong understanding of Physical (Oil, NGLs, Refined Products) & Financial commodities A strong understanding of SQL and relational database concepts Familiarity with SDLC processes such as Agile, Waterfall, etc. Experience working with ticketing systems such as Remedy, ServiceNow Familiarity with front-to-back-office system data flow in RightAngle, including but not limited to Deal Capture, Contract Management, Lease Center, Credit, Risk, Scheduling, Inventory, and Settlements Ability to create complex pricing provisions and report views Capable of testing business scenarios in RightAngle from deal capture to invoicing Excellent analytical and problem-solving skills, strong organizational skills, attention to detail Demonstrated initiative with commitment and ability to work under pressure and meet tight deadlines while still maintaining high quality standards Required experience is commensurate with the selected job level: The Senior IT Specialist level requires a Bachelor's degree or equivalent experience and 5-8 years of relevant job-related experience The Lead IT Specialist level requires a Bachelor's degree or equivalent experience and 8+ years of relevant job-related experience The Principal IT Specialist level requires a Bachelor's degree or equivalent experience and 10+ years of relevant job-related experience. Preferred Qualifications: Experience with ION RightAngle S20+ is preferred Previous experience in Oil & Gas industry is a plus Advanced Excel skills & Intermediate skills in other MS Office applications Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Usually, normal office working conditions. Must be able to remain in a stationary position 50% of the time due to prolonged periods of sitting or standing. Occasional overnight travel may be required. An equal opportunity employer/disability/vet Is an equal opportunity employer and does not discriminate against qualified applicants on the basis of actual or perceived race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. The nature and frequency of the above working conditions and requirements may vary depending on individual operational circumstances. Where feasible, the Partnership will make reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. DISCLAIMER : The statements listed in this job posting, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.