Pay Range: $55.00hr - $60.00hr Job Overview: Provide L1/L2 production support within an enterprise SAP AMS environment. Manage assigned incidents, service requests, problems, and operational tasks through resolution or structured escalation. Work with ITSM tools such as ServiceNow for ticket updates, assignment, tracking, and closure. Provide clear, concise, complete, and timely communication to business users and technical stakeholders. Participate in shift handovers, operational reviews, CAB activities, and major-incident calls as applicable. Maintain runbooks, knowledge articles, known-error records, and support documentation. Support planned activities, releases, hypercare, month-end processing, and disaster-recovery events as rostered. Follow approved access-control, production-change, Firefighter, and segregation-of-duties procedures. Identify recurring issues and recommend automation, incident-reduction, and process-improvement opportunities. Coordinate with internal L3 teams, infrastructure teams, middleware teams, security teams, and external service providers where necessary. Work in a shift-based production-support environment, including on-call support where required. The SAP Integration/BTP Support Consultant will provide L1/L2 operational support for integrations connecting SAP applications with internal, external, and plant systems. The role will cover interface monitoring, failure analysis, reprocessing, and coordination with application and middleware teams. Key Responsibilities: Monitor integration flows, APIs, IDocs, message queues, and scheduled interface jobs. Support SAP BTP Integration Suite or SAP Cloud Integration operational activities. Triage incidents and determine whether failures originate in SAP applications, middleware, source or target systems, data or mapping, or network/infrastructure. Analyze payloads, message statuses, application logs, interface traces, and error records. Reprocess failed IDocs and integration messages after resolving eligible data or operational issues. Investigate B2B, EDI, API, and batch-based interface failures. Coordinate with application, middleware, infrastructure, network, and external-provider teams. Conduct root-cause analysis for recurring interface failures. Recommend improvements to monitoring, alerting, retry mechanisms, and operational recovery. Validate integration fixes in non-production environments. Support regression testing following technical or functional corrections. Prepare structured technical handovers containing logs, timestamps, message IDs, payload references, reproduction steps, and analysis. Escalate new-interface development, major mapping changes, and integration redesign to the appropriate development team. Maintain interface inventories, ownership matrices, runbooks, and recovery procedures. Required Skills and Experience: Hands-on experience with SAP BTP Integration Suite or SAP Cloud Integration. Experience with APIs, IDocs, XML/JSON payloads, and message monitoring. Knowledge of Apigee, EDI/B2B, or comparable integration technologies is desirable. Ability to analyze integration logs and diagnose cross-system failures. Understanding of SAP functional processes and interface dependencies. Experience with ITSM, incident management, root-cause analysis (RCA), and production change processes. Strong technical documentation and coordination skills. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: Provide L1/L2 production support within an enterprise SAP AMS environment. Manage assigned incidents, service requests, problems, and operational tasks through resolution or structured escalation. Work with ITSM tools such as ServiceNow for ticket updates, assignment, tracking, and closure. Provide clear, concise, complete, and timely communication to business users and technical stakeholders. Participate in shift handovers, operational reviews, CAB activities, and major-incident calls as applicable. Maintain runbooks, knowledge articles, known-error records, and support documentation. Support planned activities, releases, hypercare, month-end processing, and disaster-recovery events as rostered. Follow approved access-control, production-change, Firefighter, and segregation-of-duties procedures. Identify recurring issues and recommend automation, incident-reduction, and process-improvement opportunities. Coordinate with internal L3 teams, infrastructure teams, middleware teams, security teams, and external service providers where necessary. Work in a shift-based production-support environment, including on-call support where required. The SAP Integration/BTP Support Consultant will provide L1/L2 operational support for integrations connecting SAP applications with internal, external, and plant systems. The role will cover interface monitoring, failure analysis, reprocessing, and coordination with application and middleware teams. Key Responsibilities: Monitor integration flows, APIs, IDocs, message queues, and scheduled interface jobs. Support SAP BTP Integration Suite or SAP Cloud Integration operational activities. Triage incidents and determine whether failures originate in SAP applications, middleware, source or target systems, data or mapping, or network/infrastructure. Analyze payloads, message statuses, application logs, interface traces, and error records. Reprocess failed IDocs and integration messages after resolving eligible data or operational issues. Investigate B2B, EDI, API, and batch-based interface failures. Coordinate with application, middleware, infrastructure, network, and external-provider teams. Conduct root-cause analysis for recurring interface failures. Recommend improvements to monitoring, alerting, retry mechanisms, and operational recovery. Validate integration fixes in non-production environments. Support regression testing following technical or functional corrections. Prepare structured technical handovers containing logs, timestamps, message IDs, payload references, reproduction steps, and analysis. Escalate new-interface development, major mapping changes, and integration redesign to the appropriate development team. Maintain interface inventories, ownership matrices, runbooks, and recovery procedures. Required Skills and Experience: Hands-on experience with SAP BTP Integration Suite or SAP Cloud Integration. Experience with APIs, IDocs, XML/JSON payloads, and message monitoring. Knowledge of Apigee, EDI/B2B, or comparable integration technologies is desirable. Ability to analyze integration logs and diagnose cross-system failures. Understanding of SAP functional processes and interface dependencies. Experience with ITSM, incident management, root-cause analysis (RCA), and production change processes. Strong technical documentation and coordination skills. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $55.00hr - $60.00hr Job Overview: Provide L1/L2 production support within an enterprise SAP AMS environment. Manage assigned incidents, service requests, problems, and operational tasks through resolution or structured escalation. Work with ITSM tools such as ServiceNow for ticket updates, assignment, tracking, and closure. Provide clear, concise, complete, and timely communication to business users and technical stakeholders. Participate in shift handovers, operational reviews, CAB activities, and major-incident calls as applicable. Maintain runbooks, knowledge articles, known-error records, and support documentation. Support planned activities, releases, hypercare, month-end processing, and disaster-recovery events as rostered. Follow approved access-control, production-change, Firefighter, and segregation-of-duties procedures. Identify recurring issues and recommend automation, incident-reduction, and process-improvement opportunities. Coordinate with internal L3 teams, infrastructure teams, middleware teams, security teams, and external service providers where necessary. Work in a shift-based production-support environment, including on-call support where required. The SAP Integration/BTP Support Consultant will provide L1/L2 operational support for integrations connecting SAP applications with internal, external, and plant systems. The role will cover interface monitoring, failure analysis, reprocessing, and coordination with application and middleware teams. Key Responsibilities: Monitor integration flows, APIs, IDocs, message queues, and scheduled interface jobs. Support SAP BTP Integration Suite or SAP Cloud Integration operational activities. Triage incidents and determine whether failures originate in SAP applications, middleware, source or target systems, data or mapping, or network/infrastructure. Analyze payloads, message statuses, application logs, interface traces, and error records. Reprocess failed IDocs and integration messages after resolving eligible data or operational issues. Investigate B2B, EDI, API, and batch-based interface failures. Coordinate with application, middleware, infrastructure, network, and external-provider teams. Conduct root-cause analysis for recurring interface failures. Recommend improvements to monitoring, alerting, retry mechanisms, and operational recovery. Validate integration fixes in non-production environments. Support regression testing following technical or functional corrections. Prepare structured technical handovers containing logs, timestamps, message IDs, payload references, reproduction steps, and analysis. Escalate new-interface development, major mapping changes, and integration redesign to the appropriate development team. Maintain interface inventories, ownership matrices, runbooks, and recovery procedures. Required Skills and Experience: Hands-on experience with SAP BTP Integration Suite or SAP Cloud Integration. Experience with APIs, IDocs, XML/JSON payloads, and message monitoring. Knowledge of Apigee, EDI/B2B, or comparable integration technologies is desirable. Ability to analyze integration logs and diagnose cross-system failures. Understanding of SAP functional processes and interface dependencies. Experience with ITSM, incident management, root-cause analysis (RCA), and production change processes. Strong technical documentation and coordination skills. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: Provide L1/L2 production support within an enterprise SAP AMS environment. Manage assigned incidents, service requests, problems, and operational tasks through resolution or structured escalation. Work with ITSM tools such as ServiceNow for ticket updates, assignment, tracking, and closure. Provide clear, concise, complete, and timely communication to business users and technical stakeholders. Participate in shift handovers, operational reviews, CAB activities, and major-incident calls as applicable. Maintain runbooks, knowledge articles, known-error records, and support documentation. Support planned activities, releases, hypercare, month-end processing, and disaster-recovery events as rostered. Follow approved access-control, production-change, Firefighter, and segregation-of-duties procedures. Identify recurring issues and recommend automation, incident-reduction, and process-improvement opportunities. Coordinate with internal L3 teams, infrastructure teams, middleware teams, security teams, and external service providers where necessary. Work in a shift-based production-support environment, including on-call support where required. The SAP Integration/BTP Support Consultant will provide L1/L2 operational support for integrations connecting SAP applications with internal, external, and plant systems. The role will cover interface monitoring, failure analysis, reprocessing, and coordination with application and middleware teams. Key Responsibilities: Monitor integration flows, APIs, IDocs, message queues, and scheduled interface jobs. Support SAP BTP Integration Suite or SAP Cloud Integration operational activities. Triage incidents and determine whether failures originate in SAP applications, middleware, source or target systems, data or mapping, or network/infrastructure. Analyze payloads, message statuses, application logs, interface traces, and error records. Reprocess failed IDocs and integration messages after resolving eligible data or operational issues. Investigate B2B, EDI, API, and batch-based interface failures. Coordinate with application, middleware, infrastructure, network, and external-provider teams. Conduct root-cause analysis for recurring interface failures. Recommend improvements to monitoring, alerting, retry mechanisms, and operational recovery. Validate integration fixes in non-production environments. Support regression testing following technical or functional corrections. Prepare structured technical handovers containing logs, timestamps, message IDs, payload references, reproduction steps, and analysis. Escalate new-interface development, major mapping changes, and integration redesign to the appropriate development team. Maintain interface inventories, ownership matrices, runbooks, and recovery procedures. Required Skills and Experience: Hands-on experience with SAP BTP Integration Suite or SAP Cloud Integration. Experience with APIs, IDocs, XML/JSON payloads, and message monitoring. Knowledge of Apigee, EDI/B2B, or comparable integration technologies is desirable. Ability to analyze integration logs and diagnose cross-system failures. Understanding of SAP functional processes and interface dependencies. Experience with ITSM, incident management, root-cause analysis (RCA), and production change processes. Strong technical documentation and coordination skills. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Job Description Job Description Job Title: Senior Test Automation Engineer Duration : Contract to Hire Location : Salt Lake City/Midvale, UT Work Mode : 5 Days Onsite Years Of Exp : 7+ Yrs Job Description: We are seeking a Senior Test Automation Engineer to join our team! You will be supporting enterprise clients in the design, development, and modernization of digital platforms and AI-enabled product capabilities. In this role, you will collaborate with architects, software engineers, product leaders, and business stakeholders to solve complex technical challenges and deliver scalable, high-quality solutions that drive innovation, efficiency, and business value. This is an exciting opportunity for an experienced automation engineer who thrives in fast-paced Agile environments, enjoys working across the software development lifecycle, and is eager to contribute to modern cloud-native applications, AI-powered solutions, Kubernetes-based deployments, and microservices architectures. You will partner directly with client stakeholders, contribute to strategic transformation initiatives, and help deliver mission-critical solutions that support enterprise-scale operations. Duties and Responsibilities • Design, develop, and maintain scalable test automation frameworks for enterprise applications • Collaborate closely with Product Management, business stakeholders, and development teams to understand requirements and define testing strategies • Create and execute functional, end-to-end (E2E), integration, and regression test cases • Drive a shift-left testing approach by integrating automation early in the software development lifecycle • Research, evaluate, and recommend new testing tools, technologies, and automation solutions • Participate actively in Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, and retrospectives • Conduct code reviews, maintain automation documentation, and contribute to secure coding and testing best practices • Support continuous integration and continuous delivery (CI/CD) pipelines through automated quality validation • Stay current with emerging technologies, industry trends, and automation best practices to continuously improve testing capabilities Required Qualifications • 5+ years of experience in software test automation engineering • Experience testing banking or financial services applications, including API integrations and interfaces utilizing technologies such as Apigee and Databricks • Experience testing applications deployed on public cloud platforms, including AWS, Azure, or Google Cloud Platform (GCP) • Strong understanding of ETL processes, relational databases, SQL query development, and data analysis • Proven experience designing, implementing, and maintaining enterprise-grade test automation frameworks • Experience planning, estimating, executing, and reporting automation testing activities • Hands-on experience with API testing and automation using REST and SOAP services • Experience working with CI/CD tools and automated deployment pipelines • Strong understanding of Agile and/or Waterfall software delivery methodologies • Proficiency with automation and testing tools such as Selenium, Playwright, Postman, Java, and/or Python • Experience using development and collaboration tools including Git, Bamboo, Artifactory, Jira, and Confluence • Experience testing applications within containerized environments such as Docker • Knowledge of continuous integration, continuous delivery, and continuous testing practices Must Have Skills • Cucumber • JavaScript • Kubernetes • Postman • Python • Selenium Ref: Pittsburgh
11/12/2026
Full time
Job Description Job Description Job Title: Senior Test Automation Engineer Duration : Contract to Hire Location : Salt Lake City/Midvale, UT Work Mode : 5 Days Onsite Years Of Exp : 7+ Yrs Job Description: We are seeking a Senior Test Automation Engineer to join our team! You will be supporting enterprise clients in the design, development, and modernization of digital platforms and AI-enabled product capabilities. In this role, you will collaborate with architects, software engineers, product leaders, and business stakeholders to solve complex technical challenges and deliver scalable, high-quality solutions that drive innovation, efficiency, and business value. This is an exciting opportunity for an experienced automation engineer who thrives in fast-paced Agile environments, enjoys working across the software development lifecycle, and is eager to contribute to modern cloud-native applications, AI-powered solutions, Kubernetes-based deployments, and microservices architectures. You will partner directly with client stakeholders, contribute to strategic transformation initiatives, and help deliver mission-critical solutions that support enterprise-scale operations. Duties and Responsibilities • Design, develop, and maintain scalable test automation frameworks for enterprise applications • Collaborate closely with Product Management, business stakeholders, and development teams to understand requirements and define testing strategies • Create and execute functional, end-to-end (E2E), integration, and regression test cases • Drive a shift-left testing approach by integrating automation early in the software development lifecycle • Research, evaluate, and recommend new testing tools, technologies, and automation solutions • Participate actively in Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, and retrospectives • Conduct code reviews, maintain automation documentation, and contribute to secure coding and testing best practices • Support continuous integration and continuous delivery (CI/CD) pipelines through automated quality validation • Stay current with emerging technologies, industry trends, and automation best practices to continuously improve testing capabilities Required Qualifications • 5+ years of experience in software test automation engineering • Experience testing banking or financial services applications, including API integrations and interfaces utilizing technologies such as Apigee and Databricks • Experience testing applications deployed on public cloud platforms, including AWS, Azure, or Google Cloud Platform (GCP) • Strong understanding of ETL processes, relational databases, SQL query development, and data analysis • Proven experience designing, implementing, and maintaining enterprise-grade test automation frameworks • Experience planning, estimating, executing, and reporting automation testing activities • Hands-on experience with API testing and automation using REST and SOAP services • Experience working with CI/CD tools and automated deployment pipelines • Strong understanding of Agile and/or Waterfall software delivery methodologies • Proficiency with automation and testing tools such as Selenium, Playwright, Postman, Java, and/or Python • Experience using development and collaboration tools including Git, Bamboo, Artifactory, Jira, and Confluence • Experience testing applications within containerized environments such as Docker • Knowledge of continuous integration, continuous delivery, and continuous testing practices Must Have Skills • Cucumber • JavaScript • Kubernetes • Postman • Python • Selenium Ref: Pittsburgh