Job Description Date Posted: 2026-10-06 Country: United States of America Location: US-AZ-TUCSON-M E Hemisphere Loop BLDG M10 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. The Test Solutions Engineering (TSE) organization includes all of the engineering disciplines responsible for systems design & test of all Raytheon products. Our engineers are responsible for all elements of the development lifecycle for test including: test requirements, test system design, advanced engineering prototyping technology, flight operations, environmental testing, and environmental characterization. We are hands-on, designing with the latest technology and tools, and integrate state of the art test solutions with the most advanced engineering systems in the world. This role is 100% onsite in our Tucson, AZ Location. As a Test Systems Engineer II, you will work with multiple engineering teams to define, design, and document Test Environment capabilities and requirements. You must be a systems thinker, able to see the "big picture", and be open to growth to understand how prime hardware should be tested at every (from component to All-Up-Round) to ensure robustness and efficiency. What You Will Do You will apply your knowledge of the subsystem and collaborate with other Engineering disciplines to develop and implement the subsystem model using Model Based System Engineering tools and methods. Detail capabilities and derive requirements. Communicate test equipment needs and requirements to Test Equipment designers. Manage requirements and traceability. Leverage and apply reuse of Test Environment requirements and models to promote efficiency in test design and development. You will develop subsystem requirements, interfaces, behaviors, and architecture. You will interact with Technical SMEs as necessary to fully understand the subsystem including identifying and resolving issues and supporting related subsystem trades or analysis. Qualifications You Must Have Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) with a minimum of two (2) years of experience directly related engineering experience (or a STEM Masters in lieu of experience) Systems Engineering experience in test requirements development, test planning, test techniques, test methodologies, embedded functional test, and integration, verification, and validation for test Experience demonstrating a systems engineering approach for test-related activities within the product lifecycle. The ability to obtain and maintain a US security clearance prior to the start date. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance Qualifications We Prefer Experience with Agile processes and techniques. Experience with Dynamic Object-Oriented Requirements System (DOORS). Experience with development, environmental, qualification, production, manufacturing and operations testing Experience problem solving and debugging. Experience with Model Based Engineering processes, techniques, and tools (Rhapsody and IBM Rational Model Manager and/or Cameo Systems Modeler/Enterprise Architect and Teamwork Cloud preferred, with understanding of Systems Modeling Language (SysML), and/or Unified Modeling Language (UML). Experience working cross-functionally, within and outside your own team, to support the development and growth of work tasks Experience in developing, decomposing, and managing systems requirements Experience recognizing areas of improvement or customer needs and relaying them to senior staff as business development possibilities. Experience demonstrating a sense of urgency, prudent risk-taking and adaptive response to challenges. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as: Onsite Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Candidates will learn more about role type and current site status throughout the recruiting process. Requires theoretical to advanced knowledge of work area typically obtained through University Degree combined with experience. Practical knowledge of RTX projects, programs or systems with the ability to make enhancements and leverage in daily work. Typically requires a University Degree or equivalent experience and minimum 2 years of prior relevant experience. Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics(STEM) and a minimum of 2 years of prior relevant experience unless prohibited by local laws/regulations. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: . click apply for full job details
11/11/2026
Full time
Job Description Date Posted: 2026-10-06 Country: United States of America Location: US-AZ-TUCSON-M E Hemisphere Loop BLDG M10 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. The Test Solutions Engineering (TSE) organization includes all of the engineering disciplines responsible for systems design & test of all Raytheon products. Our engineers are responsible for all elements of the development lifecycle for test including: test requirements, test system design, advanced engineering prototyping technology, flight operations, environmental testing, and environmental characterization. We are hands-on, designing with the latest technology and tools, and integrate state of the art test solutions with the most advanced engineering systems in the world. This role is 100% onsite in our Tucson, AZ Location. As a Test Systems Engineer II, you will work with multiple engineering teams to define, design, and document Test Environment capabilities and requirements. You must be a systems thinker, able to see the "big picture", and be open to growth to understand how prime hardware should be tested at every (from component to All-Up-Round) to ensure robustness and efficiency. What You Will Do You will apply your knowledge of the subsystem and collaborate with other Engineering disciplines to develop and implement the subsystem model using Model Based System Engineering tools and methods. Detail capabilities and derive requirements. Communicate test equipment needs and requirements to Test Equipment designers. Manage requirements and traceability. Leverage and apply reuse of Test Environment requirements and models to promote efficiency in test design and development. You will develop subsystem requirements, interfaces, behaviors, and architecture. You will interact with Technical SMEs as necessary to fully understand the subsystem including identifying and resolving issues and supporting related subsystem trades or analysis. Qualifications You Must Have Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) with a minimum of two (2) years of experience directly related engineering experience (or a STEM Masters in lieu of experience) Systems Engineering experience in test requirements development, test planning, test techniques, test methodologies, embedded functional test, and integration, verification, and validation for test Experience demonstrating a systems engineering approach for test-related activities within the product lifecycle. The ability to obtain and maintain a US security clearance prior to the start date. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance Qualifications We Prefer Experience with Agile processes and techniques. Experience with Dynamic Object-Oriented Requirements System (DOORS). Experience with development, environmental, qualification, production, manufacturing and operations testing Experience problem solving and debugging. Experience with Model Based Engineering processes, techniques, and tools (Rhapsody and IBM Rational Model Manager and/or Cameo Systems Modeler/Enterprise Architect and Teamwork Cloud preferred, with understanding of Systems Modeling Language (SysML), and/or Unified Modeling Language (UML). Experience working cross-functionally, within and outside your own team, to support the development and growth of work tasks Experience in developing, decomposing, and managing systems requirements Experience recognizing areas of improvement or customer needs and relaying them to senior staff as business development possibilities. Experience demonstrating a sense of urgency, prudent risk-taking and adaptive response to challenges. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as: Onsite Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Candidates will learn more about role type and current site status throughout the recruiting process. Requires theoretical to advanced knowledge of work area typically obtained through University Degree combined with experience. Practical knowledge of RTX projects, programs or systems with the ability to make enhancements and leverage in daily work. Typically requires a University Degree or equivalent experience and minimum 2 years of prior relevant experience. Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics(STEM) and a minimum of 2 years of prior relevant experience unless prohibited by local laws/regulations. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: . click apply for full job details
Job Description The Test Engineer is responsible for the design and development of automated test systems for Marquardt's high-volume manufacturing facility working with the Test Engineering Department and Product Design Department to develop a testing strategy. Essential Responsibilities: Work with Design Engineering, Controls Engineering, and Industrial Engineering to develop testing concepts and inspection requirements. Create Electrical schematics for panel builds of test hardware interfaces using Eplan electric. Develop software using Test Stand and LabVIEW, test hardware interface, and measurement techniques. Develop diagnostic tests and performance tests for automotive electronics products: Steering wheel switches, Climate Control panels, Start/Stop buttons etc. Use software components for working with force travel, vision systems, laser marking and vehicle communications bus. Commission equipment by establishing connection to PLC and performing I/O verification. Perform process steps to commission systems, including new PC setup, software installation, test calibration, and communications checks to subsystems. Provide initial training to production teams with transfer of new products to volume production (product and processes). Serve as a member of the development team and a core team member working design, document, develop, and implement test methods and systems. Participate in other types of controls engineering tasks. Other duties as assigned by manager. Required Qualifications: Bachelor's Degree in Computer Science/Engineering, Electrical Engineering, or related field 3+ years of experience in computer/electronic design or diagnostic and test development related to automated test equipment, design, or testing in automotive electronics industry. Programming experience with LabVIEW, Test Stand required Working experience with RF, Microwave Designs and Test Techniques desired. Experience with measurement techniques and process controls for yield analysis, statistics CP/CPK preferred. Team collaboration and technical capability to deliver test process on time, supporting product specification as well as production goals. Technical flexibility. Experience using standard office tools such as MS Office suite. Strong verbal/written communication skills. Core Values We Admire: Integrity - You believe in honest and transparent communication internally and externally Flexibility - You enjoy a fast-paced, dynamic environment and remain positive and agile when plans change and evolve Partnership - You are an excellent team player who is able to build strong relationships and effectively partner with other team members to achieve results Innovation - You think outside of the box and share your ideas with the team to support new and game changing technology Pursuit of Excellence - You strive to be the best, in and out of Marquardt The Perks of Working at Marquardt: Innovative products and diverse customer base Competitive compensation and paid vacation annually plus personal time Generous benefits including medical, dental, vision, and life insurance that start on your first day, as well as disability and 401k with matching Support and resources to continue your learning and development, including a tuition reimbursement program Supplier discounts at major OEMs Amazingly smart and fun teammates, and a management team invested in your development and success Company events such as picnics and holiday gatherings and supporting the community as a team "Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time"
11/11/2026
Full time
Job Description The Test Engineer is responsible for the design and development of automated test systems for Marquardt's high-volume manufacturing facility working with the Test Engineering Department and Product Design Department to develop a testing strategy. Essential Responsibilities: Work with Design Engineering, Controls Engineering, and Industrial Engineering to develop testing concepts and inspection requirements. Create Electrical schematics for panel builds of test hardware interfaces using Eplan electric. Develop software using Test Stand and LabVIEW, test hardware interface, and measurement techniques. Develop diagnostic tests and performance tests for automotive electronics products: Steering wheel switches, Climate Control panels, Start/Stop buttons etc. Use software components for working with force travel, vision systems, laser marking and vehicle communications bus. Commission equipment by establishing connection to PLC and performing I/O verification. Perform process steps to commission systems, including new PC setup, software installation, test calibration, and communications checks to subsystems. Provide initial training to production teams with transfer of new products to volume production (product and processes). Serve as a member of the development team and a core team member working design, document, develop, and implement test methods and systems. Participate in other types of controls engineering tasks. Other duties as assigned by manager. Required Qualifications: Bachelor's Degree in Computer Science/Engineering, Electrical Engineering, or related field 3+ years of experience in computer/electronic design or diagnostic and test development related to automated test equipment, design, or testing in automotive electronics industry. Programming experience with LabVIEW, Test Stand required Working experience with RF, Microwave Designs and Test Techniques desired. Experience with measurement techniques and process controls for yield analysis, statistics CP/CPK preferred. Team collaboration and technical capability to deliver test process on time, supporting product specification as well as production goals. Technical flexibility. Experience using standard office tools such as MS Office suite. Strong verbal/written communication skills. Core Values We Admire: Integrity - You believe in honest and transparent communication internally and externally Flexibility - You enjoy a fast-paced, dynamic environment and remain positive and agile when plans change and evolve Partnership - You are an excellent team player who is able to build strong relationships and effectively partner with other team members to achieve results Innovation - You think outside of the box and share your ideas with the team to support new and game changing technology Pursuit of Excellence - You strive to be the best, in and out of Marquardt The Perks of Working at Marquardt: Innovative products and diverse customer base Competitive compensation and paid vacation annually plus personal time Generous benefits including medical, dental, vision, and life insurance that start on your first day, as well as disability and 401k with matching Support and resources to continue your learning and development, including a tuition reimbursement program Supplier discounts at major OEMs Amazingly smart and fun teammates, and a management team invested in your development and success Company events such as picnics and holiday gatherings and supporting the community as a team "Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time"
Job Description THIS IS AN ONSITE POSITION IN CARMEL, IN 1-yr contract-to-hire Job Description Role focused on planning, designing, and deploying large-scale, complex systems, including enterprise infrastructure, information systems, ERP applications, and internet technologies. Evaluates existing systems to understand capabilities and recommend solutions. Works with non-technical business owners to understand needs and develop technical solutions. Develops and manages systems integration projects and identifies and resolves existing system deficiencies. The role focuses on requirements engineering, gathering, and validation, with an emphasis on product development and process management. Key Responsibilities Lead systems engineering initiatives and provide technical leadership. Support stakeholder analysis and communicate effectively with stakeholders at all levels. Understand how different system components work together. Focus on requirements engineering, gathering, and validation. Work with product teams and support a process-driven environment. Support Generation Interconnection systems and Power Flow. Required Skills and Qualifications Strong communication and interpersonal skills. Ability to work effectively with different personalities and stakeholders. Independent and self-directed, with the ability to drive initiatives. Strong systems thinking and ability to understand the bigger picture. Technical knowledge of systems engineering. Hands-on technical development is not required. Agile methodologies and Jira knowledge are important. Preferred Background Domain knowledge in Generation Interconnection (preferred, not required) Experience in the energy industry (preferred, not required) Mechanical and hardware backgrounds are also relevant.
11/11/2026
Full time
Job Description THIS IS AN ONSITE POSITION IN CARMEL, IN 1-yr contract-to-hire Job Description Role focused on planning, designing, and deploying large-scale, complex systems, including enterprise infrastructure, information systems, ERP applications, and internet technologies. Evaluates existing systems to understand capabilities and recommend solutions. Works with non-technical business owners to understand needs and develop technical solutions. Develops and manages systems integration projects and identifies and resolves existing system deficiencies. The role focuses on requirements engineering, gathering, and validation, with an emphasis on product development and process management. Key Responsibilities Lead systems engineering initiatives and provide technical leadership. Support stakeholder analysis and communicate effectively with stakeholders at all levels. Understand how different system components work together. Focus on requirements engineering, gathering, and validation. Work with product teams and support a process-driven environment. Support Generation Interconnection systems and Power Flow. Required Skills and Qualifications Strong communication and interpersonal skills. Ability to work effectively with different personalities and stakeholders. Independent and self-directed, with the ability to drive initiatives. Strong systems thinking and ability to understand the bigger picture. Technical knowledge of systems engineering. Hands-on technical development is not required. Agile methodologies and Jira knowledge are important. Preferred Background Domain knowledge in Generation Interconnection (preferred, not required) Experience in the energy industry (preferred, not required) Mechanical and hardware backgrounds are also relevant.
Job Description Senior Payload Systems Engineer ? Westminster, CO Hybrid: Tuesday-Thursday onsite ? Base salary: $109,000-$181,000 + 10% bonus EVONA is partnering with an established satellite imagery and spatial intelligence company to hire a Senior Payload Systems Engineer supporting its next-generation satellite constellation. You'll help ensure advanced imaging payloads work seamlessly with the spacecraft that support them, from requirements and design through integration, testing, launch, and initial on-orbit operations. What you'll do Manage interfaces between imaging payloads and spacecraft across electrical, mechanical, thermal, and data systems. Evaluate design options, balancing performance, cost, and technical risk. Work with hardware suppliers through site visits, design reviews, and assessment of technical documentation. Help define payload operations, including power consumption, data flow, and timing across operating modes. Develop and review requirements, specifications, and interface control documents. Assess emerging technologies and troubleshoot payload and spacecraft integration challenges. What you'll bring Bachelor's degree in Aerospace Engineering, Physics, or a related technical discipline. Approximately 5-7 years of experience with space-based optical remote sensing payloads or similar hardware systems. Experience developing spacecraft-to-payload interfaces and collaborating across engineering disciplines. Understanding of requirements management, specifications, and interface control documents. Experience using Python, MATLAB, or similar engineering analysis tools. Experience working across payload, spacecraft, ground, or supplier teams. U.S. citizenship and an active Secret clearance, or the ability to obtain one. Useful additional experience Visible, multispectral, or hyperspectral imaging payloads and image quality metrics such as SNR and MTF. Radiation effects, electromagnetic compatibility, and spacecraft systems engineering. Modeling tools such as STK, SPICE, or HFSS. FPGAs, onboard processors, memory, and data storage. Fault management, redundancy, and reliability for long-duration space missions. A relevant master's degree or PhD. Why consider it? Help shape a next-generation satellite constellation. Contribute across the mission lifecycle, from architecture through initial operations. Work with optical payloads, laser communications, and advanced onboard processing. Join a collaborative engineering team with shared technical ownership. Work from home on Mondays and Fridays. Actual compensation depends on experience, qualifications, and role alignment. The position is also incentive eligible. Interested? Apply or message Samantha Mullins at EVONA to learn more.
11/11/2026
Full time
Job Description Senior Payload Systems Engineer ? Westminster, CO Hybrid: Tuesday-Thursday onsite ? Base salary: $109,000-$181,000 + 10% bonus EVONA is partnering with an established satellite imagery and spatial intelligence company to hire a Senior Payload Systems Engineer supporting its next-generation satellite constellation. You'll help ensure advanced imaging payloads work seamlessly with the spacecraft that support them, from requirements and design through integration, testing, launch, and initial on-orbit operations. What you'll do Manage interfaces between imaging payloads and spacecraft across electrical, mechanical, thermal, and data systems. Evaluate design options, balancing performance, cost, and technical risk. Work with hardware suppliers through site visits, design reviews, and assessment of technical documentation. Help define payload operations, including power consumption, data flow, and timing across operating modes. Develop and review requirements, specifications, and interface control documents. Assess emerging technologies and troubleshoot payload and spacecraft integration challenges. What you'll bring Bachelor's degree in Aerospace Engineering, Physics, or a related technical discipline. Approximately 5-7 years of experience with space-based optical remote sensing payloads or similar hardware systems. Experience developing spacecraft-to-payload interfaces and collaborating across engineering disciplines. Understanding of requirements management, specifications, and interface control documents. Experience using Python, MATLAB, or similar engineering analysis tools. Experience working across payload, spacecraft, ground, or supplier teams. U.S. citizenship and an active Secret clearance, or the ability to obtain one. Useful additional experience Visible, multispectral, or hyperspectral imaging payloads and image quality metrics such as SNR and MTF. Radiation effects, electromagnetic compatibility, and spacecraft systems engineering. Modeling tools such as STK, SPICE, or HFSS. FPGAs, onboard processors, memory, and data storage. Fault management, redundancy, and reliability for long-duration space missions. A relevant master's degree or PhD. Why consider it? Help shape a next-generation satellite constellation. Contribute across the mission lifecycle, from architecture through initial operations. Work with optical payloads, laser communications, and advanced onboard processing. Join a collaborative engineering team with shared technical ownership. Work from home on Mondays and Fridays. Actual compensation depends on experience, qualifications, and role alignment. The position is also incentive eligible. Interested? Apply or message Samantha Mullins at EVONA to learn more.
Job Description 12-Month W2 Contract (No Visa Sponsorship/No Student Sponsorship/No C2C) Onsite daily in New York, NY (10004) Pay up to $40/hr. (No PTO and No Paid Holidays) The ideal candidate will have 5 years of experience supporting both Mac and Windows enterprise environments (over 500 end users), with a stronger emphasis on Mac. Experience supporting SaaS applications such as Okta, Slack, Google Workspace, Github, Gitlab administration, GenAI LLM platform administration are needed. White-glove support supporting VIPs/executives is highly preferred. The Mac IT Operations Specialist (L2) provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. Responsibilities: Be the face of IT to corporate employees in the respective office location. Ensure that the physical IT technology in the office is operational (e.g. AV rooms, wifi, badge readers, cameras, etc). Oversee the suite of collaboration tooling in use and ensure end users have great experiences using the tools provided. Work to improve the procurement and asset management practices for IT hardware and software. Be responsible for the physical inventory of computer assets, and ensure the local equipment is tracked efficiently and securely. Work with Finance and IT leadership to manage budgets and costs for IT spend. Work with the broader IT team to provide training, documentation, and learning opportunities to peers and IT staff on support processes and techniques. Execute standard Onboarding & Offboarding processes for employees joining and leaving the company. Engage directly with employees and internal users who are experiencing IT related service issues. Resolve incidents such as network access, hardware break/fix, and software related problems as well as execution of defined service requests (e.g., installing licensed software, provisioning user access to software applications). Use defined escalation processes to escalate support issues that require staff with specialized skills or higher-level administrative permissions to resolve. Utilize standard operation procedures (SOPs) to perform routine tasks and work with engineering teams to define new SOPs for common support functions. Participate in after-hours, on-call support rotation. Required Skills: 3+ years of IT end user support experience in a Mac focused environment (80% Mac/20% Windows) Prior experience providing Desktop Support at Tier 2 levels as well as being in an active member of an on-call support rotation. Experience using desktop imagining and MDM tools, such as Intune, SmartImager, Imperious, and SmartDeploy. Thorough knowledge of PC hardware, PDA devices, desktop software, Windows 10 and 11, O365, anti-virus, internet browsers, and network connectivity. Hands-on experience working with and updating support tickets in a ticket management platform such as ServiceNow, Zendesk, or Jira. Customer focused approach to delivering excellent service and support to internal customers. The estimated pay range for this position is USD $39.00/Hr. - USD $40.00/Hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.
11/11/2026
Full time
Job Description 12-Month W2 Contract (No Visa Sponsorship/No Student Sponsorship/No C2C) Onsite daily in New York, NY (10004) Pay up to $40/hr. (No PTO and No Paid Holidays) The ideal candidate will have 5 years of experience supporting both Mac and Windows enterprise environments (over 500 end users), with a stronger emphasis on Mac. Experience supporting SaaS applications such as Okta, Slack, Google Workspace, Github, Gitlab administration, GenAI LLM platform administration are needed. White-glove support supporting VIPs/executives is highly preferred. The Mac IT Operations Specialist (L2) provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. Responsibilities: Be the face of IT to corporate employees in the respective office location. Ensure that the physical IT technology in the office is operational (e.g. AV rooms, wifi, badge readers, cameras, etc). Oversee the suite of collaboration tooling in use and ensure end users have great experiences using the tools provided. Work to improve the procurement and asset management practices for IT hardware and software. Be responsible for the physical inventory of computer assets, and ensure the local equipment is tracked efficiently and securely. Work with Finance and IT leadership to manage budgets and costs for IT spend. Work with the broader IT team to provide training, documentation, and learning opportunities to peers and IT staff on support processes and techniques. Execute standard Onboarding & Offboarding processes for employees joining and leaving the company. Engage directly with employees and internal users who are experiencing IT related service issues. Resolve incidents such as network access, hardware break/fix, and software related problems as well as execution of defined service requests (e.g., installing licensed software, provisioning user access to software applications). Use defined escalation processes to escalate support issues that require staff with specialized skills or higher-level administrative permissions to resolve. Utilize standard operation procedures (SOPs) to perform routine tasks and work with engineering teams to define new SOPs for common support functions. Participate in after-hours, on-call support rotation. Required Skills: 3+ years of IT end user support experience in a Mac focused environment (80% Mac/20% Windows) Prior experience providing Desktop Support at Tier 2 levels as well as being in an active member of an on-call support rotation. Experience using desktop imagining and MDM tools, such as Intune, SmartImager, Imperious, and SmartDeploy. Thorough knowledge of PC hardware, PDA devices, desktop software, Windows 10 and 11, O365, anti-virus, internet browsers, and network connectivity. Hands-on experience working with and updating support tickets in a ticket management platform such as ServiceNow, Zendesk, or Jira. Customer focused approach to delivering excellent service and support to internal customers. The estimated pay range for this position is USD $39.00/Hr. - USD $40.00/Hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.
Job Description 1P Datacenter Technician Key Details Position: 1P Datacenter Technician Contract Type: Permanent (W2 only) Location: On-site in Redmond, WA Schedule: Regular, swing, and night shifts available Start Date: January 2027 Compensation: $62,400 to $76,960 annually, plus benefits This role is exclusively for direct hires on W2 and is not open to C2C or third-party arrangements. Visa sponsorship is not available for this position. Candidates must be authorized to work in the U.S. without sponsorship. Summary The 1P Datacenter Technician will support the design, deployment, and maintenance of hardware systems and infrastructure within a lab and data center environment. This role requires technical expertise, adaptability, and a collaborative attitude to ensure smooth operations and successful delivery of high-quality hardware solutions. Candidates with experience in hardware validation, prototyping, or supporting early product builds will be especially well-suited for this role. Primary Responsibilities Include Infrastructure Deployment and Maintenance Physically implement racks, network equipment, power distribution units, and monitoring tools. Build and deploy servers with wiring, configuration, and monitoring setups. Design and implement cabling and power systems to support hardware. Perform electrical engineering tasks, board troubleshooting, and system validation. Maintain and support hardware in lab environments, including proof-of-concept and prototype systems. Conduct electrical and mechanical debugging and rework (in-house or via external vendors). Technical Debugging and Support Assist with system setup and integration, both electrically and mechanically. Install operating systems and run test scripts. Program parts, including FPGA and Flash, and take scope measurements. Use debug equipment such as logic analyzers and oscilloscopes. Perform fine-pitch soldering, rework power components, and handle liquid loop assembly. Collaboration and Flexibility Support engineering teams in meeting final delivery deadlines. Take on additional tasks as needed to contribute to team success. Basic Qualifications Associate degree in Engineering Technology or equivalent experience. Hands-on experience with rack implementation, server builds, and network equipment. Familiarity with board troubleshooting, electrical engineering, and validation processes. Experience supporting engineering assembly and hardware system checkouts. Bonus Qualifications Technical background in hardware development (trainable). Experience with data center hardware equipment and design (trainable). Familiarity with DC network configuration (trainable). J-STD-001 certification (preferred but not required). Knowledge of LabVIEW, liquid loop assembly, and soldering. Experience with server troubleshooting and OS installation. More About Your Role This dynamic role requires a collaborative attitude. While you will have specific duties, the entire team is responsible for the final delivery, which may occasionally involve taking on additional tasks outside your primary responsibilities. Adaptability and a willingness to contribute wherever needed are key to success in this environment. Benefits At Biblioso, we are committed to the well-being of our employees and offer a competitive benefit package to support their needs. Benefits typically include: 401(k) retirement plan Disability coverage Employee Assistance Program (EAP) Life insurance Health insurance Paid vacation, sick time, and holidays We believe that investing in our team's well-being is essential for the success of our company. Contact Abier Nupen This role is not open to third-party hires or C2C. Visa sponsorship is not available for this position. Candidates must be authorized to work in the U.S. without sponsorship.
11/11/2026
Full time
Job Description 1P Datacenter Technician Key Details Position: 1P Datacenter Technician Contract Type: Permanent (W2 only) Location: On-site in Redmond, WA Schedule: Regular, swing, and night shifts available Start Date: January 2027 Compensation: $62,400 to $76,960 annually, plus benefits This role is exclusively for direct hires on W2 and is not open to C2C or third-party arrangements. Visa sponsorship is not available for this position. Candidates must be authorized to work in the U.S. without sponsorship. Summary The 1P Datacenter Technician will support the design, deployment, and maintenance of hardware systems and infrastructure within a lab and data center environment. This role requires technical expertise, adaptability, and a collaborative attitude to ensure smooth operations and successful delivery of high-quality hardware solutions. Candidates with experience in hardware validation, prototyping, or supporting early product builds will be especially well-suited for this role. Primary Responsibilities Include Infrastructure Deployment and Maintenance Physically implement racks, network equipment, power distribution units, and monitoring tools. Build and deploy servers with wiring, configuration, and monitoring setups. Design and implement cabling and power systems to support hardware. Perform electrical engineering tasks, board troubleshooting, and system validation. Maintain and support hardware in lab environments, including proof-of-concept and prototype systems. Conduct electrical and mechanical debugging and rework (in-house or via external vendors). Technical Debugging and Support Assist with system setup and integration, both electrically and mechanically. Install operating systems and run test scripts. Program parts, including FPGA and Flash, and take scope measurements. Use debug equipment such as logic analyzers and oscilloscopes. Perform fine-pitch soldering, rework power components, and handle liquid loop assembly. Collaboration and Flexibility Support engineering teams in meeting final delivery deadlines. Take on additional tasks as needed to contribute to team success. Basic Qualifications Associate degree in Engineering Technology or equivalent experience. Hands-on experience with rack implementation, server builds, and network equipment. Familiarity with board troubleshooting, electrical engineering, and validation processes. Experience supporting engineering assembly and hardware system checkouts. Bonus Qualifications Technical background in hardware development (trainable). Experience with data center hardware equipment and design (trainable). Familiarity with DC network configuration (trainable). J-STD-001 certification (preferred but not required). Knowledge of LabVIEW, liquid loop assembly, and soldering. Experience with server troubleshooting and OS installation. More About Your Role This dynamic role requires a collaborative attitude. While you will have specific duties, the entire team is responsible for the final delivery, which may occasionally involve taking on additional tasks outside your primary responsibilities. Adaptability and a willingness to contribute wherever needed are key to success in this environment. Benefits At Biblioso, we are committed to the well-being of our employees and offer a competitive benefit package to support their needs. Benefits typically include: 401(k) retirement plan Disability coverage Employee Assistance Program (EAP) Life insurance Health insurance Paid vacation, sick time, and holidays We believe that investing in our team's well-being is essential for the success of our company. Contact Abier Nupen This role is not open to third-party hires or C2C. Visa sponsorship is not available for this position. Candidates must be authorized to work in the U.S. without sponsorship.
Job Description Preferred: Preferred: U.S. Citizens (USC) - Local Candidates Only. Job Summary: We are looking for an IT Support Technician with hands-on experience in Windows device imaging, deployment, and shipping/logistics. The candidate will be responsible for preparing, configuring, deploying, and tracking Windows laptops and desktops. Key Responsibilities: Perform Windows OS imaging and reimaging on laptops and desktops. Configure and deploy Windows devices for end users. Install required software, drivers, and security updates. Handle device packaging, shipping, and logistics. Track hardware shipments, deliveries, and device inventory. Troubleshoot basic Windows hardware and software issues. Maintain deployment records and update asset management systems. Coordinate with IT teams and end users to ensure smooth device delivery. Required Skills: Experience in Windows device imaging and deployment. Knowledge of Windows 10/11 operating systems. Experience with laptop/desktop configuration and setup. Familiarity with shipping, logistics, and IT asset management. Basic hardware and software troubleshooting skills. Good communication and coordination skills.
11/11/2026
Full time
Job Description Preferred: Preferred: U.S. Citizens (USC) - Local Candidates Only. Job Summary: We are looking for an IT Support Technician with hands-on experience in Windows device imaging, deployment, and shipping/logistics. The candidate will be responsible for preparing, configuring, deploying, and tracking Windows laptops and desktops. Key Responsibilities: Perform Windows OS imaging and reimaging on laptops and desktops. Configure and deploy Windows devices for end users. Install required software, drivers, and security updates. Handle device packaging, shipping, and logistics. Track hardware shipments, deliveries, and device inventory. Troubleshoot basic Windows hardware and software issues. Maintain deployment records and update asset management systems. Coordinate with IT teams and end users to ensure smooth device delivery. Required Skills: Experience in Windows device imaging and deployment. Knowledge of Windows 10/11 operating systems. Experience with laptop/desktop configuration and setup. Familiarity with shipping, logistics, and IT asset management. Basic hardware and software troubleshooting skills. Good communication and coordination skills.
Job Description The Senior Data Center Network Engineer is responsible for the hands-on configuration, implementation, troubleshooting, maintenance, and lifecycle support of enterprise routing and switching infrastructure within an onsite Internet Data Center environment. The position's primary responsibility is network engineering: maintaining reliable Layer 2 and Layer 3 connectivity, implementing approved network changes, resolving complex incidents, supporting upgrades and migrations, and protecting network availability and performance. The engineer must be comfortable working directly with production routers, switches, interfaces, routing protocols, VLANs, trunks, circuits, and related network services. The role operates and supports Data Center operations, including DCIM data accuracy, rack-level equipment installation, structured cabling, fiber and copper cross-connect coordination, carrier circuit turn-up, technical documentation, vendor coordination, and participation in scheduled maintenance windows. This is a senior, hands-on position-not a primarily architectural, project-management, or remote-monitoring role. Key Responsibilities 1. Routing and Switching Engineering - Primary Focus Configure, implement, operate, and troubleshoot enterprise routers and switches in a production IDC environment. Perform hands-on Layer 2 administration, including: VLAN creation and modification Access and trunk port configuration Switch-port activation and validation Spanning-tree and loop-prevention troubleshooting Link aggregation and redundant-link support Interface, transceiver, and physical-connectivity troubleshooting Perform hands-on Layer 3 administration, including: IP addressing and subnet implementation Static and dynamic routing BGP and OSPF configuration and troubleshooting Route-policy, redistribution, and path-selection troubleshooting Gateway, adjacency, reachability, and failover validation VRF and network-segmentation support, where applicable Analyze and resolve routing, switching, packet-loss, latency, reachability, convergence, interface, and circuit-related problems. Use command-line, monitoring, logging, and diagnostic tools to isolate faults across physical, data-link, network, and transport layers. Review existing configurations, identify operational risks or inconsistencies, and recommend practical corrective actions. Develop and execute pre-change checks, implementation steps, rollback procedures, and post-change validation. Support network moves, adds, changes, migrations, upgrades, hardware refreshes, and decommissioning activities. Install and validate software or firmware upgrades in accordance with approved change-management procedures. Monitor network availability, utilization, error conditions, and performance trends; proactively address conditions that could affect service. Support redundancy, resiliency, and failover testing for network paths and critical connectivity. Maintain current network diagrams, configuration records, interface assignments, IP-addressing information, and as-built documentation. 2. Incident, Problem, and Change Management Respond to network incidents and service degradations; perform technical triage, fault isolation, recovery, and escalation. Lead or meaningfully contribute to root-cause analysis for recurring or high-impact network issues. Document troubleshooting actions, technical findings, corrective measures, and final resolution details in the applicable ticketing system. Open, update, monitor, resolve, and close incident, problem, service-request, and change records. Prepare and execute network changes under established approval and change-control processes. Coordinate implementation schedules, technical dependencies, maintenance windows, validation activities, and rollback readiness. Participate in planned after-hours maintenance when changes cannot safely be performed during normal business hours. Work with internal engineering teams, operations personnel, service providers, carriers, and equipment vendors to resolve hardware, software, circuit, and interoperability issues. 3. Data Center and Physical Network Infrastructure Support onsite routers, switches, network-management appliances, and associated data-center connectivity. Install, rack, cable, power, label, and validate network equipment in accordance with approved designs and data-center procedures. Replace or upgrade line cards, supervisor modules, power supplies, optics, interface cards, and other field-replaceable network components. Support fiber and copper cross-connects between carrier demarcation points, meet-me rooms, patch panels, cabinets, and network devices. Coordinate circuit extensions, port assignments, optics, demarcation details, patching, and end-to-end connectivity testing. Verify cable type, source and destination, equipment port, labeling, signal condition, and physical path before service activation. Troubleshoot structured-cabling and patching issues and coordinate corrective work with IDC personnel or cabling vendors. Maintain orderly cable routing, grooming, labeling, and documentation consistent with IDC standards. Support equipment moves, adds, changes, rack relocations, hardware refreshes, and decommissioning activities. Coordinate onsite vendor access, equipment delivery, installation, replacement, return-material authorization, and technical service actions. 4. DCIM and Configuration Documentation Use the designated Data Center Infrastructure Management (DCIM) platform as an operational system of record-not solely as a reference tool. Create, validate, and update records for: Installed routers, switches, modules, and related network equipment Rack, cabinet, and rack-unit locations Asset identifiers and serial numbers Physical ports, patching, structured cabling, and cross-connects Equipment moves, additions, replacements, and removals Reconcile DCIM information with the physical environment and correct discrepancies. Update DCIM and related as-built records promptly following installations, changes, cable work, or decommissioning. Maintain network diagrams, rack elevations, cable schedules, port maps, circuit records, methods of procedure, test results, and operational runbooks. Ensure documentation accurately reflects the implemented production environment. 5. Operational Coordination and Support Work collaboratively with network, security, server, storage, application, facilities, carrier, and IDC operations teams. Communicate technical issues clearly to both technical and non-technical stakeholders. Provide status updates during incidents, maintenance events, circuit implementations, and infrastructure projects. Support technical planning and execution for network migrations, equipment refreshes, capacity changes, and data-center initiatives. Participate in an after-hours or on-call support rotation for critical incidents and scheduled maintenance, as required. Follow applicable security, access-control, safety, incident-management, change-management, and data-center operating procedures. Required Qualifications Minimum of 10 years of hands-on routing and switching experience in enterprise, service-provider, government, or similarly complex production networks. Demonstrated experience independently configuring, implementing, maintaining, and troubleshooting production routers and switches. Strong knowledge of: TCP/IP and IPv4 networking Layer 2 switching, VLANs, trunking, and redundancy Layer 3 routing and route selection BGP and OSPF Network segmentation and resilient network design Network monitoring and diagnostic techniques Experience planning and executing production network changes, maintenance activities, upgrades, migrations, and cutovers. Experience troubleshooting complex connectivity and performance issues across network devices, carrier circuits, and physical infrastructure. At least three contiguous years of hands-on experience working in an IDC or comparable data-center environment. Practical experience with data-center physical infrastructure, including equipment installation, rack-level work, fiber and copper cabling, patch panels, transceivers, and cross-connects. Working experience with a DCIM platform, including validating and maintaining equipment, rack, port, cable, or asset records. Experience with incident, problem, and change-management processes and associated ticket documentation. Ability to produce accurate network diagrams, configuration records, implementation plans, rollback procedures, and as-built documentation. Strong analytical, troubleshooting, written-communication, and stakeholder-coordination skills. Ability to work independently onsite while collaborating effectively with distributed engineering and operations teams. U.S. citizenship. Ability to obtain and maintain a Public Trust clearance. Ability and willingness to work onsite Monday through Friday in Ashburn, Virginia for the duration of the engagement. Ability to support scheduled evening, overnight, or weekend maintenance and participate in an on-call rotation when required. . click apply for full job details
11/11/2026
Full time
Job Description The Senior Data Center Network Engineer is responsible for the hands-on configuration, implementation, troubleshooting, maintenance, and lifecycle support of enterprise routing and switching infrastructure within an onsite Internet Data Center environment. The position's primary responsibility is network engineering: maintaining reliable Layer 2 and Layer 3 connectivity, implementing approved network changes, resolving complex incidents, supporting upgrades and migrations, and protecting network availability and performance. The engineer must be comfortable working directly with production routers, switches, interfaces, routing protocols, VLANs, trunks, circuits, and related network services. The role operates and supports Data Center operations, including DCIM data accuracy, rack-level equipment installation, structured cabling, fiber and copper cross-connect coordination, carrier circuit turn-up, technical documentation, vendor coordination, and participation in scheduled maintenance windows. This is a senior, hands-on position-not a primarily architectural, project-management, or remote-monitoring role. Key Responsibilities 1. Routing and Switching Engineering - Primary Focus Configure, implement, operate, and troubleshoot enterprise routers and switches in a production IDC environment. Perform hands-on Layer 2 administration, including: VLAN creation and modification Access and trunk port configuration Switch-port activation and validation Spanning-tree and loop-prevention troubleshooting Link aggregation and redundant-link support Interface, transceiver, and physical-connectivity troubleshooting Perform hands-on Layer 3 administration, including: IP addressing and subnet implementation Static and dynamic routing BGP and OSPF configuration and troubleshooting Route-policy, redistribution, and path-selection troubleshooting Gateway, adjacency, reachability, and failover validation VRF and network-segmentation support, where applicable Analyze and resolve routing, switching, packet-loss, latency, reachability, convergence, interface, and circuit-related problems. Use command-line, monitoring, logging, and diagnostic tools to isolate faults across physical, data-link, network, and transport layers. Review existing configurations, identify operational risks or inconsistencies, and recommend practical corrective actions. Develop and execute pre-change checks, implementation steps, rollback procedures, and post-change validation. Support network moves, adds, changes, migrations, upgrades, hardware refreshes, and decommissioning activities. Install and validate software or firmware upgrades in accordance with approved change-management procedures. Monitor network availability, utilization, error conditions, and performance trends; proactively address conditions that could affect service. Support redundancy, resiliency, and failover testing for network paths and critical connectivity. Maintain current network diagrams, configuration records, interface assignments, IP-addressing information, and as-built documentation. 2. Incident, Problem, and Change Management Respond to network incidents and service degradations; perform technical triage, fault isolation, recovery, and escalation. Lead or meaningfully contribute to root-cause analysis for recurring or high-impact network issues. Document troubleshooting actions, technical findings, corrective measures, and final resolution details in the applicable ticketing system. Open, update, monitor, resolve, and close incident, problem, service-request, and change records. Prepare and execute network changes under established approval and change-control processes. Coordinate implementation schedules, technical dependencies, maintenance windows, validation activities, and rollback readiness. Participate in planned after-hours maintenance when changes cannot safely be performed during normal business hours. Work with internal engineering teams, operations personnel, service providers, carriers, and equipment vendors to resolve hardware, software, circuit, and interoperability issues. 3. Data Center and Physical Network Infrastructure Support onsite routers, switches, network-management appliances, and associated data-center connectivity. Install, rack, cable, power, label, and validate network equipment in accordance with approved designs and data-center procedures. Replace or upgrade line cards, supervisor modules, power supplies, optics, interface cards, and other field-replaceable network components. Support fiber and copper cross-connects between carrier demarcation points, meet-me rooms, patch panels, cabinets, and network devices. Coordinate circuit extensions, port assignments, optics, demarcation details, patching, and end-to-end connectivity testing. Verify cable type, source and destination, equipment port, labeling, signal condition, and physical path before service activation. Troubleshoot structured-cabling and patching issues and coordinate corrective work with IDC personnel or cabling vendors. Maintain orderly cable routing, grooming, labeling, and documentation consistent with IDC standards. Support equipment moves, adds, changes, rack relocations, hardware refreshes, and decommissioning activities. Coordinate onsite vendor access, equipment delivery, installation, replacement, return-material authorization, and technical service actions. 4. DCIM and Configuration Documentation Use the designated Data Center Infrastructure Management (DCIM) platform as an operational system of record-not solely as a reference tool. Create, validate, and update records for: Installed routers, switches, modules, and related network equipment Rack, cabinet, and rack-unit locations Asset identifiers and serial numbers Physical ports, patching, structured cabling, and cross-connects Equipment moves, additions, replacements, and removals Reconcile DCIM information with the physical environment and correct discrepancies. Update DCIM and related as-built records promptly following installations, changes, cable work, or decommissioning. Maintain network diagrams, rack elevations, cable schedules, port maps, circuit records, methods of procedure, test results, and operational runbooks. Ensure documentation accurately reflects the implemented production environment. 5. Operational Coordination and Support Work collaboratively with network, security, server, storage, application, facilities, carrier, and IDC operations teams. Communicate technical issues clearly to both technical and non-technical stakeholders. Provide status updates during incidents, maintenance events, circuit implementations, and infrastructure projects. Support technical planning and execution for network migrations, equipment refreshes, capacity changes, and data-center initiatives. Participate in an after-hours or on-call support rotation for critical incidents and scheduled maintenance, as required. Follow applicable security, access-control, safety, incident-management, change-management, and data-center operating procedures. Required Qualifications Minimum of 10 years of hands-on routing and switching experience in enterprise, service-provider, government, or similarly complex production networks. Demonstrated experience independently configuring, implementing, maintaining, and troubleshooting production routers and switches. Strong knowledge of: TCP/IP and IPv4 networking Layer 2 switching, VLANs, trunking, and redundancy Layer 3 routing and route selection BGP and OSPF Network segmentation and resilient network design Network monitoring and diagnostic techniques Experience planning and executing production network changes, maintenance activities, upgrades, migrations, and cutovers. Experience troubleshooting complex connectivity and performance issues across network devices, carrier circuits, and physical infrastructure. At least three contiguous years of hands-on experience working in an IDC or comparable data-center environment. Practical experience with data-center physical infrastructure, including equipment installation, rack-level work, fiber and copper cabling, patch panels, transceivers, and cross-connects. Working experience with a DCIM platform, including validating and maintaining equipment, rack, port, cable, or asset records. Experience with incident, problem, and change-management processes and associated ticket documentation. Ability to produce accurate network diagrams, configuration records, implementation plans, rollback procedures, and as-built documentation. Strong analytical, troubleshooting, written-communication, and stakeholder-coordination skills. Ability to work independently onsite while collaborating effectively with distributed engineering and operations teams. U.S. citizenship. Ability to obtain and maintain a Public Trust clearance. Ability and willingness to work onsite Monday through Friday in Ashburn, Virginia for the duration of the engagement. Ability to support scheduled evening, overnight, or weekend maintenance and participate in an on-call rotation when required. . click apply for full job details
Job Description SThree San Diego is looking to bring on a Service Delivery Engineer to be based in the Little Italy office. The Service Delivery Engineer provides 1st and 2nd line Support for all services, user provisioning, hardware break fix, monitoring and resolution of any issues affecting IT services and infrastructure providing clear and concise advice and guidance to all stakeholders whilst maintaining a professional standard. This role will have a requirement to provide onsite technical support based from our San Diego office, however travel to other USA offices may be required. Responsibilities Include: Providing 1st and 2nd line support for all IT products and services. Proactively taking ownership of Technology Support issues Answer inbound calls, live chat, and self-service requests; document, prioritize, assign, track and respond to incidents and requests in a timely manner. Be responsible for end-to-end ownership of incidents throughout their lifecycle. Ownership of Desktop equipment (Laptops and peripherals), Video Conferencing, Audio Visual and Telephony issues in regional sites either through active engagement with third party vendors or by travelling when required. Escalating problems to internal and external 3rd level support (other Group Technology resources and 3rd party suppliers) as appropriate and acting as a resource to implement solutions under 3rd level support direction. Identify opportunities to improve the knowledge within the Service Delivery Team to increase the rate of first contact resolution and self-support materials available to end users. Working in collaboration with regional service delivery colleagues to identify trends/ patterns in problem management and to work collaboratively to resolve these. Follow documented procedures to manage secure access to IT systems for starters, leavers, and any internal staffing changes. Investigate, diagnose, progress and action all operational events, alerts, and incidents to the agreed target, ensuring that issues are escalated where appropriate, communicated and recorded. Maintain operation logs on all events, warnings and alerts, as well as recording and classifying all messages. Liaise with 3rd party suppliers for escalation of production issues ensuring that they meet the terms and conditions of their defined service levels. Involvement in office setup, refurbishment and retirement of legacy technology. Responsible for local office delivery projects as directed by the Service Delivery Manager. Ownership of asset management process in region (complying with group wide approach). Qualifications : Demonstrate very good expertise in the following technologies: Microsoft Teams/ 0365 Mobile and Laptop device management including Intune. Cisco routers and switches would be an advantage although not critical. Experience with Microsoft Power Platform would be an advantage although not critical. Proven experience in a corporate technology environment. Proven experience in direct customer support. Experience with knowledge bases for support, including documenting knowledge articles. About Specialist Staffing Group (SThree) Specialist Staffing Group (the US division of SThree) is the global leader in STEM recruitment. With over 44 offices across 14 countries and employing over 2,700 people, SThree operates across multiple brands that specialize in placing the best STEM talent around the world.
11/11/2026
Full time
Job Description SThree San Diego is looking to bring on a Service Delivery Engineer to be based in the Little Italy office. The Service Delivery Engineer provides 1st and 2nd line Support for all services, user provisioning, hardware break fix, monitoring and resolution of any issues affecting IT services and infrastructure providing clear and concise advice and guidance to all stakeholders whilst maintaining a professional standard. This role will have a requirement to provide onsite technical support based from our San Diego office, however travel to other USA offices may be required. Responsibilities Include: Providing 1st and 2nd line support for all IT products and services. Proactively taking ownership of Technology Support issues Answer inbound calls, live chat, and self-service requests; document, prioritize, assign, track and respond to incidents and requests in a timely manner. Be responsible for end-to-end ownership of incidents throughout their lifecycle. Ownership of Desktop equipment (Laptops and peripherals), Video Conferencing, Audio Visual and Telephony issues in regional sites either through active engagement with third party vendors or by travelling when required. Escalating problems to internal and external 3rd level support (other Group Technology resources and 3rd party suppliers) as appropriate and acting as a resource to implement solutions under 3rd level support direction. Identify opportunities to improve the knowledge within the Service Delivery Team to increase the rate of first contact resolution and self-support materials available to end users. Working in collaboration with regional service delivery colleagues to identify trends/ patterns in problem management and to work collaboratively to resolve these. Follow documented procedures to manage secure access to IT systems for starters, leavers, and any internal staffing changes. Investigate, diagnose, progress and action all operational events, alerts, and incidents to the agreed target, ensuring that issues are escalated where appropriate, communicated and recorded. Maintain operation logs on all events, warnings and alerts, as well as recording and classifying all messages. Liaise with 3rd party suppliers for escalation of production issues ensuring that they meet the terms and conditions of their defined service levels. Involvement in office setup, refurbishment and retirement of legacy technology. Responsible for local office delivery projects as directed by the Service Delivery Manager. Ownership of asset management process in region (complying with group wide approach). Qualifications : Demonstrate very good expertise in the following technologies: Microsoft Teams/ 0365 Mobile and Laptop device management including Intune. Cisco routers and switches would be an advantage although not critical. Experience with Microsoft Power Platform would be an advantage although not critical. Proven experience in a corporate technology environment. Proven experience in direct customer support. Experience with knowledge bases for support, including documenting knowledge articles. About Specialist Staffing Group (SThree) Specialist Staffing Group (the US division of SThree) is the global leader in STEM recruitment. With over 44 offices across 14 countries and employing over 2,700 people, SThree operates across multiple brands that specialize in placing the best STEM talent around the world.
Job Description Senior IT Support Engineer / IT Manager New York, Hybrid $100,000 - $110,000 + Benefits A growing international legal services organization is seeking a Senior IT Support Engineer to become one of the first technology hires supporting its expanding US operation. This is a unique opportunity to join a well-established business at a pivotal stage of growth and play a key role in shaping the firm's technology function across the United States. You'll act as the primary local IT contact, combining hands-on technical support with stakeholder management and operational oversight. Responsibilities: Serve as the primary technology contact for the US office. Deliver white-glove IT support to legal professionals and senior stakeholders. Coordinate office technology projects, including relocations, fit-outs, cabling, connectivity, and vendor management. Work closely with leadership to ensure technology services align with business needs. Support and administer Microsoft 365 technologies and end-user environments. Manage relationships with third-party suppliers and service providers. Assist with onboarding, hardware deployment, and office expansion initiatives. Act as an escalation point for complex technical issues. Requirements: Experience supporting professional services or legal environments. Strong end-user support and desktop engineering background. Familiarity with legal applications, including document management and practice management systems. Experience working within a law firm, legal services organisation, or MSP supporting legal clients. Excellent communication skills and the ability to engage with senior stakeholders. Comfortable balancing strategic responsibilities with hands-on technical work. Experience with Microsoft 365, Windows, endpoint management, and vendor coordination. What's on Offer? Opportunity to help establish and grow a US technology function. Direct exposure to senior leadership. Significant autonomy and ownership. Long-term career progression within a growing international business.
11/11/2026
Full time
Job Description Senior IT Support Engineer / IT Manager New York, Hybrid $100,000 - $110,000 + Benefits A growing international legal services organization is seeking a Senior IT Support Engineer to become one of the first technology hires supporting its expanding US operation. This is a unique opportunity to join a well-established business at a pivotal stage of growth and play a key role in shaping the firm's technology function across the United States. You'll act as the primary local IT contact, combining hands-on technical support with stakeholder management and operational oversight. Responsibilities: Serve as the primary technology contact for the US office. Deliver white-glove IT support to legal professionals and senior stakeholders. Coordinate office technology projects, including relocations, fit-outs, cabling, connectivity, and vendor management. Work closely with leadership to ensure technology services align with business needs. Support and administer Microsoft 365 technologies and end-user environments. Manage relationships with third-party suppliers and service providers. Assist with onboarding, hardware deployment, and office expansion initiatives. Act as an escalation point for complex technical issues. Requirements: Experience supporting professional services or legal environments. Strong end-user support and desktop engineering background. Familiarity with legal applications, including document management and practice management systems. Experience working within a law firm, legal services organisation, or MSP supporting legal clients. Excellent communication skills and the ability to engage with senior stakeholders. Comfortable balancing strategic responsibilities with hands-on technical work. Experience with Microsoft 365, Windows, endpoint management, and vendor coordination. What's on Offer? Opportunity to help establish and grow a US technology function. Direct exposure to senior leadership. Significant autonomy and ownership. Long-term career progression within a growing international business.
Job Description Mission of the Role The ET&T (Enterprise Technology & Transformation) US Site Specialist acts as the primary technology representative for the US affiliate, ensuring efficient delivery of IT services, operational continuity, and effective alignment with ET&T standards. The role is responsible for coordinating local IT activities, supporting business users, managing relationships with local IT service providers, and acting as the primary interface between the US organization and corporate Strategy, Infrastructure, Applications, Service Desk, Data & AI Information Security and ET&T QA/IS teams. The position requires a hands-on professional capable of independently managing daily operational issues while coordinating the resolution of more complex incidents involving corporate support teams and external vendors. Key Responsibilities Local IT Operations & User Support Serve as the primary IT contact for all employees within the US affiliate. Management of first/second level problems through a structured ticketing flow Provide hands-on support for hardware, software, mobility, collaboration, and workplace technologies. Coordinate and oversee incident and service request resolution. Monitor user satisfaction and ensure timely response to operational issues. Support onboarding, role changes, and offboarding activities according to HQ ET&T processes. Assist local users in the adoption and effective use of corporate IT solutions. Coordination with HQ ET&T Teams Act as the local liaison between US business functions and HQ ET&T. Coordinate the resolution of complex infrastructure, network, workplace, and application issues. Escalate incidents and requests to the appropriate HQ teams. Support implementation of global IT initiatives, upgrades, and transformation programs. Facilitate communication between local stakeholders and technical experts. Ensure adherence to global standards, policies, and governance models. Vendor & Managed Service Provider Management Coordinate daily activities performed by the local IT service provider. Monitor service quality and compliance with agreed service levels. Manage operational escalations involving local vendors. Review recurring issues and ensure corrective actions are implemented. Support HQ Procurement and ET&T functions in vendor performance evaluations. Ensure external providers comply with corporate security and compliance requirements. Infrastructure & Workplace Services Coordinate support activities related to: End-user devices Microsoft 365 services Printers and peripheral devices Meeting room technologies Local network connectivity Telecommunications services Maintain visibility on the health and performance of local IT services. Support asset lifecycle management and inventory controls. Coordinate local installations, relocations, and infrastructure upgrades. Business Applications Support Act as first local point of contact for business application issues including SAP-related end-user issues. Support users in day-to-day operational activities involving corporate applications. Coordinate with HQ Application teams to resolve incidents and implement enhancements. Participate in testing activities, user acceptance testing, training initiatives, and deployments. Collect and document business requirements and improvement requests from local stakeholders. Support and coordinate SAP-related change requests, minor enhancements, and release/testing activities (e.g., regression and user acceptance testing) in coordination with HQ SAP teams and Quality/Validation functions, ensuring compliance with GxP change control requirements. Information Security, Compliance & Governance Ensure local adherence to HQ ET&T, IS (Information Security) and ET&T QA/IS policies and procedures. Support cybersecurity awareness and compliance initiatives. Assist during internal audits, inspections, and compliance reviews. Report potential security risks, vulnerabilities, and policy deviations. Support implementation of security controls and remediation plans defined by HQ teams. Continuous Improvement Identify recurring operational issues and propose improvement opportunities. Support automation and standardization initiatives. Maintain accurate IT documentation, asset records, and support procedures. Contribute to improving service quality and user experience across the US organization. Profile Requirements Education Bachelor's degree in Information Technology, Computer Science, Engineering, Business Information Systems, or related field. Experience 3-5 years of experience in IT Operations, Service Desk, Infrastructure Support, or End User Services roles. Experience in a multinational environment is preferred. Previous experience working with external IT service providers or managed services partners. Experience supporting both business and technical stakeholders. Exposure to regulated industries such as pharmaceutical, healthcare, medical devices, or manufacturing is considered an advantage. Technical & Digital Competencies Good understanding of: Microsoft 365 ecosystem Windows operating systems Active Directory / Microsoft Entra ID Endpoint and device management Basic network troubleshooting VPN and remote access technologies IT Service Management processes Incident, Request and Change Management Basic understanding of SAP navigation, ticketing, and core business processes (e.g., order-to-cash, procure-to-pay) Collaboration platforms such as Microsoft Teams and SharePoint Preferred: Microsoft Intune Azure fundamentals ServiceNow or equivalent ITSM solution SAP user support needed ITIL Foundation certification Skills & Competencies Strong customer and service orientation. Excellent troubleshooting and analytical skills. Hands-on attitude with strong ownership mentality. Ability to prioritize activities in a fast-paced environment. Strong communication and stakeholder management skills. Ability to coordinate multiple teams across different geographies. Collaborative and team-oriented mindset. Ability to work independently with limited supervision. Strong organizational and documentation skills. Success Measures Within the first 12 months, the ET&T US Site Specialist is expected to: Become the trusted IT partner for the US affiliate. Ensure effective coordination between local users, HQ ET&T, and external service providers. Improve responsiveness and quality of IT support services. Reduce recurring incidents through proactive management and escalation. Ensure compliance with HQ policies and standards. Contribute positively to user satisfaction and operation
11/11/2026
Full time
Job Description Mission of the Role The ET&T (Enterprise Technology & Transformation) US Site Specialist acts as the primary technology representative for the US affiliate, ensuring efficient delivery of IT services, operational continuity, and effective alignment with ET&T standards. The role is responsible for coordinating local IT activities, supporting business users, managing relationships with local IT service providers, and acting as the primary interface between the US organization and corporate Strategy, Infrastructure, Applications, Service Desk, Data & AI Information Security and ET&T QA/IS teams. The position requires a hands-on professional capable of independently managing daily operational issues while coordinating the resolution of more complex incidents involving corporate support teams and external vendors. Key Responsibilities Local IT Operations & User Support Serve as the primary IT contact for all employees within the US affiliate. Management of first/second level problems through a structured ticketing flow Provide hands-on support for hardware, software, mobility, collaboration, and workplace technologies. Coordinate and oversee incident and service request resolution. Monitor user satisfaction and ensure timely response to operational issues. Support onboarding, role changes, and offboarding activities according to HQ ET&T processes. Assist local users in the adoption and effective use of corporate IT solutions. Coordination with HQ ET&T Teams Act as the local liaison between US business functions and HQ ET&T. Coordinate the resolution of complex infrastructure, network, workplace, and application issues. Escalate incidents and requests to the appropriate HQ teams. Support implementation of global IT initiatives, upgrades, and transformation programs. Facilitate communication between local stakeholders and technical experts. Ensure adherence to global standards, policies, and governance models. Vendor & Managed Service Provider Management Coordinate daily activities performed by the local IT service provider. Monitor service quality and compliance with agreed service levels. Manage operational escalations involving local vendors. Review recurring issues and ensure corrective actions are implemented. Support HQ Procurement and ET&T functions in vendor performance evaluations. Ensure external providers comply with corporate security and compliance requirements. Infrastructure & Workplace Services Coordinate support activities related to: End-user devices Microsoft 365 services Printers and peripheral devices Meeting room technologies Local network connectivity Telecommunications services Maintain visibility on the health and performance of local IT services. Support asset lifecycle management and inventory controls. Coordinate local installations, relocations, and infrastructure upgrades. Business Applications Support Act as first local point of contact for business application issues including SAP-related end-user issues. Support users in day-to-day operational activities involving corporate applications. Coordinate with HQ Application teams to resolve incidents and implement enhancements. Participate in testing activities, user acceptance testing, training initiatives, and deployments. Collect and document business requirements and improvement requests from local stakeholders. Support and coordinate SAP-related change requests, minor enhancements, and release/testing activities (e.g., regression and user acceptance testing) in coordination with HQ SAP teams and Quality/Validation functions, ensuring compliance with GxP change control requirements. Information Security, Compliance & Governance Ensure local adherence to HQ ET&T, IS (Information Security) and ET&T QA/IS policies and procedures. Support cybersecurity awareness and compliance initiatives. Assist during internal audits, inspections, and compliance reviews. Report potential security risks, vulnerabilities, and policy deviations. Support implementation of security controls and remediation plans defined by HQ teams. Continuous Improvement Identify recurring operational issues and propose improvement opportunities. Support automation and standardization initiatives. Maintain accurate IT documentation, asset records, and support procedures. Contribute to improving service quality and user experience across the US organization. Profile Requirements Education Bachelor's degree in Information Technology, Computer Science, Engineering, Business Information Systems, or related field. Experience 3-5 years of experience in IT Operations, Service Desk, Infrastructure Support, or End User Services roles. Experience in a multinational environment is preferred. Previous experience working with external IT service providers or managed services partners. Experience supporting both business and technical stakeholders. Exposure to regulated industries such as pharmaceutical, healthcare, medical devices, or manufacturing is considered an advantage. Technical & Digital Competencies Good understanding of: Microsoft 365 ecosystem Windows operating systems Active Directory / Microsoft Entra ID Endpoint and device management Basic network troubleshooting VPN and remote access technologies IT Service Management processes Incident, Request and Change Management Basic understanding of SAP navigation, ticketing, and core business processes (e.g., order-to-cash, procure-to-pay) Collaboration platforms such as Microsoft Teams and SharePoint Preferred: Microsoft Intune Azure fundamentals ServiceNow or equivalent ITSM solution SAP user support needed ITIL Foundation certification Skills & Competencies Strong customer and service orientation. Excellent troubleshooting and analytical skills. Hands-on attitude with strong ownership mentality. Ability to prioritize activities in a fast-paced environment. Strong communication and stakeholder management skills. Ability to coordinate multiple teams across different geographies. Collaborative and team-oriented mindset. Ability to work independently with limited supervision. Strong organizational and documentation skills. Success Measures Within the first 12 months, the ET&T US Site Specialist is expected to: Become the trusted IT partner for the US affiliate. Ensure effective coordination between local users, HQ ET&T, and external service providers. Improve responsiveness and quality of IT support services. Reduce recurring incidents through proactive management and escalation. Ensure compliance with HQ policies and standards. Contribute positively to user satisfaction and operation
Job Description About Pret A Manger: Building the US Future of a Beloved Global Brand Pret US is at a defining moment. Backed by substantial investment and strategic commitment, we are not simply operating; we are transforming a beloved brand in the American market. With a newly established US Board and an entirely rebuilt senior leadership team, we are assembling exceptional talent to drive this ambitious vision forward. This is an opportunity to join a winning team built on an ownership mindset, rapid learning, bias for action, and competitive drive. Our ideal candidates are resilient, flexible, comfortable with ambiguity, and data-driven. We are seeking leaders who thrive in dynamic, high-stakes environments and are energized by the challenge of building something remarkable. As part of the Pret US team, you will work directly with seasoned leaders who understand turnarounds, scaling operations, and delivering results. If you are driven to exceed ambitious goals, make bold decisions, and build a brand that matters, this is where you belong. Join us in writing the next chapter of Pret in America. The Role The IT Systems Support Engineer is part of Pret's IT team, providing outstanding 2nd line technical support across the US shop estate and Support Centre. The role utilizes strong knowledge of Pret's systems and operating environment to prioritize issues effectively, minimize operational disruption, and ensure colleagues and shops receive a high level of service. This role acts as a key technical point of contact for shop and Support Centre technology issues, working closely with the Helpdesk, wider IT team across the US and the UK, technology suppliers, and business stakeholders. The role will take end-to-end ownership of 2nd line incidents and requests, resolve issues where possible, and ensure appropriate escalation, communication and follow-through where wider support is required. The IT Systems Support Engineer will also support new shop openings, technology projects, and service improvement activity. Responsibilities IT 2nd Line Support - 75% of Time Administration of IT systems, both on premise (servers) and in the cloud, including Active Directory, Azure and Microsoft 365 Admin Center Manage the Meraki Admin Portal, including switches, firewalls and access points Manage the IT Department ServiceNow ticketing system and maintain accurate incident, request and query records Provide administrative support for employee time clocks and Okta, including Okta Verify and applications Act as a key point of contact for end user support requests and provide remote access support Provide end user support, troubleshoot and resolve technology issues, escalating to other IT teams and 3rd parties as required Provision new starters, including laptops, mobile phones, accounts and remote access, and provide orientation on existing technology Ensure joiner and leaver processes are completed accurately and in a timely manner Manage technology vendors and services including Oracle, EPOS credit card machines, EPOS thermal printers, retail sound systems, POTS lines, ISP and Wi-Fi Repair and replace EPOS equipment to support efficient shop operations Maintain an accurate IT inventory and supporting documentation Monitor network alerts to ensure systems are operating effectively and address issues as they arise Take end-to-end ownership of 2nd line support calls logged through the Helpdesk, ensuring incidents and queries are resolved within agreed SLAs or passed to the appropriate owner Upskill shop teams where appropriate so they can troubleshoot hardware and bespoke Pret software issues quickly Resolve issues on-site where possible at the time of the visit Continually monitor call queues to ensure response times, SLAs and business requirements are met Provide proactive communication to shops and Support Centre employees on issue and resolution progress Accurately assess business impact to support effective prioritization. Review documentation and toolsets to ensure the knowledge base remains accurate and is shared across the team Help maintain and support interfaces between tills and payment software Meet and continually drive improvements against team targets and KPIs Follow the induction process and provide support to new starters; ensure the starter/leaver process is followed Identify opportunities to continually improve the service offered to new and existing shops Follow the NSO process and ensure shops open on time and within the IT NSO budget, escalating issues that may affect trade Projects & International - 15% of Time Facilitate IT projects when required and work collaboratively with the wider IT team and business stakeholders to support successful delivery Review the NSO process to ensure IT requirements remain current and support new shop openings to Pret standards, on time and within budget Provide flexibility to travel when and where required to support shops, projects and operational priorities Service Improvements - 10% of Time Attend departmental meetings and build strong working relationships with other Pret teams, technology partners and suppliers Proactively identify service improvement initiatives and opportunities to enhance team KPIs. Participating in departmental and 3rd party meetings where required Maintain the knowledge base and IT Field Team procedures to support consistent service delivery Take ownership of personal development and agreed performance targets Skills and experience Excellent working knowledge of Pret's day-to-day operations and internal systems Customer-focused approach with a willingness to go the extra mile when delivering service Ability to demonstrate out-of-the-box thinking when dealing with challenging issues Working knowledge of Oracle & Microsoft systems Exemplary network troubleshooting skills Ability to remain motivated and act with urgency Adaptable to change Reliable and self-motivated Effective prioritization and ability to manage multiple competing priorities Pret Behaviors Driven Analytical Courageous Adaptable Collaborative Additional Information There is a requirement to provide out-of-hours support via call-out on a rotation basis for evenings, weekends and bank holidays This role for Pret and this description reflects the core activities of the role but is not intended to be all-inclusive and other duties within the group/department may be required in addition to changes in the emphasis of duties as required from time to time. There is a requirement for the post holder to recognize this and adopt a flexible approach to work. Benefits and Salary Competitive salary and performance bonus Comprehensive medical, dental, and vision benefits 401(k) with company match Generous paid time off and company holidays Free Pret food and coffee Professional development and career growth within a global brand The base salary pay range for this role is $68,000 - $70,000. Compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and the specific work location of New York, New York, United States. In addition, you will be eligible for a discretionary bonus if you are an active employee as of fiscal year-end.
11/11/2026
Full time
Job Description About Pret A Manger: Building the US Future of a Beloved Global Brand Pret US is at a defining moment. Backed by substantial investment and strategic commitment, we are not simply operating; we are transforming a beloved brand in the American market. With a newly established US Board and an entirely rebuilt senior leadership team, we are assembling exceptional talent to drive this ambitious vision forward. This is an opportunity to join a winning team built on an ownership mindset, rapid learning, bias for action, and competitive drive. Our ideal candidates are resilient, flexible, comfortable with ambiguity, and data-driven. We are seeking leaders who thrive in dynamic, high-stakes environments and are energized by the challenge of building something remarkable. As part of the Pret US team, you will work directly with seasoned leaders who understand turnarounds, scaling operations, and delivering results. If you are driven to exceed ambitious goals, make bold decisions, and build a brand that matters, this is where you belong. Join us in writing the next chapter of Pret in America. The Role The IT Systems Support Engineer is part of Pret's IT team, providing outstanding 2nd line technical support across the US shop estate and Support Centre. The role utilizes strong knowledge of Pret's systems and operating environment to prioritize issues effectively, minimize operational disruption, and ensure colleagues and shops receive a high level of service. This role acts as a key technical point of contact for shop and Support Centre technology issues, working closely with the Helpdesk, wider IT team across the US and the UK, technology suppliers, and business stakeholders. The role will take end-to-end ownership of 2nd line incidents and requests, resolve issues where possible, and ensure appropriate escalation, communication and follow-through where wider support is required. The IT Systems Support Engineer will also support new shop openings, technology projects, and service improvement activity. Responsibilities IT 2nd Line Support - 75% of Time Administration of IT systems, both on premise (servers) and in the cloud, including Active Directory, Azure and Microsoft 365 Admin Center Manage the Meraki Admin Portal, including switches, firewalls and access points Manage the IT Department ServiceNow ticketing system and maintain accurate incident, request and query records Provide administrative support for employee time clocks and Okta, including Okta Verify and applications Act as a key point of contact for end user support requests and provide remote access support Provide end user support, troubleshoot and resolve technology issues, escalating to other IT teams and 3rd parties as required Provision new starters, including laptops, mobile phones, accounts and remote access, and provide orientation on existing technology Ensure joiner and leaver processes are completed accurately and in a timely manner Manage technology vendors and services including Oracle, EPOS credit card machines, EPOS thermal printers, retail sound systems, POTS lines, ISP and Wi-Fi Repair and replace EPOS equipment to support efficient shop operations Maintain an accurate IT inventory and supporting documentation Monitor network alerts to ensure systems are operating effectively and address issues as they arise Take end-to-end ownership of 2nd line support calls logged through the Helpdesk, ensuring incidents and queries are resolved within agreed SLAs or passed to the appropriate owner Upskill shop teams where appropriate so they can troubleshoot hardware and bespoke Pret software issues quickly Resolve issues on-site where possible at the time of the visit Continually monitor call queues to ensure response times, SLAs and business requirements are met Provide proactive communication to shops and Support Centre employees on issue and resolution progress Accurately assess business impact to support effective prioritization. Review documentation and toolsets to ensure the knowledge base remains accurate and is shared across the team Help maintain and support interfaces between tills and payment software Meet and continually drive improvements against team targets and KPIs Follow the induction process and provide support to new starters; ensure the starter/leaver process is followed Identify opportunities to continually improve the service offered to new and existing shops Follow the NSO process and ensure shops open on time and within the IT NSO budget, escalating issues that may affect trade Projects & International - 15% of Time Facilitate IT projects when required and work collaboratively with the wider IT team and business stakeholders to support successful delivery Review the NSO process to ensure IT requirements remain current and support new shop openings to Pret standards, on time and within budget Provide flexibility to travel when and where required to support shops, projects and operational priorities Service Improvements - 10% of Time Attend departmental meetings and build strong working relationships with other Pret teams, technology partners and suppliers Proactively identify service improvement initiatives and opportunities to enhance team KPIs. Participating in departmental and 3rd party meetings where required Maintain the knowledge base and IT Field Team procedures to support consistent service delivery Take ownership of personal development and agreed performance targets Skills and experience Excellent working knowledge of Pret's day-to-day operations and internal systems Customer-focused approach with a willingness to go the extra mile when delivering service Ability to demonstrate out-of-the-box thinking when dealing with challenging issues Working knowledge of Oracle & Microsoft systems Exemplary network troubleshooting skills Ability to remain motivated and act with urgency Adaptable to change Reliable and self-motivated Effective prioritization and ability to manage multiple competing priorities Pret Behaviors Driven Analytical Courageous Adaptable Collaborative Additional Information There is a requirement to provide out-of-hours support via call-out on a rotation basis for evenings, weekends and bank holidays This role for Pret and this description reflects the core activities of the role but is not intended to be all-inclusive and other duties within the group/department may be required in addition to changes in the emphasis of duties as required from time to time. There is a requirement for the post holder to recognize this and adopt a flexible approach to work. Benefits and Salary Competitive salary and performance bonus Comprehensive medical, dental, and vision benefits 401(k) with company match Generous paid time off and company holidays Free Pret food and coffee Professional development and career growth within a global brand The base salary pay range for this role is $68,000 - $70,000. Compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and the specific work location of New York, New York, United States. In addition, you will be eligible for a discretionary bonus if you are an active employee as of fiscal year-end.
Job Description Test Engineer (Ordnance & HERO) Huntsville, AL Active Secret Required Innovien is supporting the work on a major national defense initiative, and we're hiring a Test Engineer to own ordnance and HERO testing on flight hardware headed for qualification. You'll join an environmental qualification team that covers thermal, lightning, HERO, ordnance, mechanisms, and integration testing, so there's real room to grow across the full test campaign. What You'll Do Set up and run ordnance tests on flight hardware, from receipt and inspection through test and post-test reporting Perform cabling, continuity, and isolation checks on ordnance firing circuits and initiation systems Support HERO (Hazards of Electromagnetic Radiation to Ordnance) test events, setting up RF exposure and monitoring ordnance items throughout Support integration and hardware-in-the-loop testing as hardware moves toward flight qualification Document results and brief findings to the qualification team, following explosives safety and configuration control procedures throughout What You Bring 3+ years of hands-on ordnance testing on missile or space flight hardware, including handling and installing electro-explosive devices (EEDs) 3+ years of HERO testing, including setting up RF exposure and monitoring ordnance for unintended initiation 4+ years of integration and hardware-in-the-loop testing, connecting flight hardware to simulators and test sets and running test procedures Bachelor's degree in Electrical, Mechanical, or Aerospace Engineering or a related field Active U.S. Secret clearance Nice to Have Writing HERO test plans and performing HERO susceptibility analyses MIL-STD-461 EMI/EMC testing, including RS-103 radiated susceptibility Data acquisition systems and test automation in LabVIEW or Python Prior support of DoD missile or space programs Details Active U.S. Secret clearance required to start 100% onsite, Huntsville, AL Relocation assistance W2 employment with Innovien Solutions Innovien Solutions is an AI-native technology and talent company. We move fast, we're selective, and we back our consultants.
11/11/2026
Full time
Job Description Test Engineer (Ordnance & HERO) Huntsville, AL Active Secret Required Innovien is supporting the work on a major national defense initiative, and we're hiring a Test Engineer to own ordnance and HERO testing on flight hardware headed for qualification. You'll join an environmental qualification team that covers thermal, lightning, HERO, ordnance, mechanisms, and integration testing, so there's real room to grow across the full test campaign. What You'll Do Set up and run ordnance tests on flight hardware, from receipt and inspection through test and post-test reporting Perform cabling, continuity, and isolation checks on ordnance firing circuits and initiation systems Support HERO (Hazards of Electromagnetic Radiation to Ordnance) test events, setting up RF exposure and monitoring ordnance items throughout Support integration and hardware-in-the-loop testing as hardware moves toward flight qualification Document results and brief findings to the qualification team, following explosives safety and configuration control procedures throughout What You Bring 3+ years of hands-on ordnance testing on missile or space flight hardware, including handling and installing electro-explosive devices (EEDs) 3+ years of HERO testing, including setting up RF exposure and monitoring ordnance for unintended initiation 4+ years of integration and hardware-in-the-loop testing, connecting flight hardware to simulators and test sets and running test procedures Bachelor's degree in Electrical, Mechanical, or Aerospace Engineering or a related field Active U.S. Secret clearance Nice to Have Writing HERO test plans and performing HERO susceptibility analyses MIL-STD-461 EMI/EMC testing, including RS-103 radiated susceptibility Data acquisition systems and test automation in LabVIEW or Python Prior support of DoD missile or space programs Details Active U.S. Secret clearance required to start 100% onsite, Huntsville, AL Relocation assistance W2 employment with Innovien Solutions Innovien Solutions is an AI-native technology and talent company. We move fast, we're selective, and we back our consultants.
Job Description Systems Engineer Agility Partners is looking for a Systems Engineer to join a leading organization in the energy and utilities industry. This person will support the design, development, integration, and validation of complex systems that include both hardware and software components. You'll work across technical teams and business stakeholders to understand requirements, improve existing systems, and help move large-scale engineering initiatives from initial design through implementation and validation. What You'll Be Doing Design, develop, and integrate complex enterprise and engineering systems. Gather, document, track, and maintain system and product requirements. Apply Model-Based Systems Engineering (MBSE) principles throughout the systems lifecycle. Evaluate existing systems, identify gaps, and recommend technical improvements. Support system verification and validation (V&V) to ensure solutions meet functional and technical requirements. Partner with engineering, technology, and business teams on system design and integration. Support projects from requirements and design through implementation, testing, and validation. What We're Looking For Experience in systems engineering, systems design, integration, or complex technology environments. Strong understanding of MBSE principles and methodologies. Experience with requirements management and traceability. Hands-on knowledge of verification and validation processes. Strong analytical and creative problem-solving skills. Experience working with tools such as Atlassian JIRA or IBM Rational DOORS. Familiarity with Agile product or software development environments. Strong communication skills and the ability to work between technical and non-technical teams. INCOSE Systems Engineering Professional (SEP) certification is a plus. Why This Role? Work on complex, large-scale systems within the energy and utilities industry. Get exposure to both hardware and software-focused engineering. Be involved throughout the full systems engineering lifecycle. Work closely with technical experts and business stakeholders. Build deeper experience in MBSE, requirements management, systems integration, and V&V.
11/11/2026
Full time
Job Description Systems Engineer Agility Partners is looking for a Systems Engineer to join a leading organization in the energy and utilities industry. This person will support the design, development, integration, and validation of complex systems that include both hardware and software components. You'll work across technical teams and business stakeholders to understand requirements, improve existing systems, and help move large-scale engineering initiatives from initial design through implementation and validation. What You'll Be Doing Design, develop, and integrate complex enterprise and engineering systems. Gather, document, track, and maintain system and product requirements. Apply Model-Based Systems Engineering (MBSE) principles throughout the systems lifecycle. Evaluate existing systems, identify gaps, and recommend technical improvements. Support system verification and validation (V&V) to ensure solutions meet functional and technical requirements. Partner with engineering, technology, and business teams on system design and integration. Support projects from requirements and design through implementation, testing, and validation. What We're Looking For Experience in systems engineering, systems design, integration, or complex technology environments. Strong understanding of MBSE principles and methodologies. Experience with requirements management and traceability. Hands-on knowledge of verification and validation processes. Strong analytical and creative problem-solving skills. Experience working with tools such as Atlassian JIRA or IBM Rational DOORS. Familiarity with Agile product or software development environments. Strong communication skills and the ability to work between technical and non-technical teams. INCOSE Systems Engineering Professional (SEP) certification is a plus. Why This Role? Work on complex, large-scale systems within the energy and utilities industry. Get exposure to both hardware and software-focused engineering. Be involved throughout the full systems engineering lifecycle. Work closely with technical experts and business stakeholders. Build deeper experience in MBSE, requirements management, systems integration, and V&V.
Job Description Date Posted: 2026-10-22 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 We're growing fast and we want you to grow with us! We're expanding our engineering organization dramatically to meet exciting customer demand, and we're actively looking for engineers who bring strong foundational skills and a passion for solving hard problems. Industry experience in defense? Not required - we'll invest in you. If you meet the minimum qualifications, we want to talk. Apply today and take the next step in your engineering career. At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Our Senior Embedded Software Engineer is a technical position that works in an Integrated Product Team (IPT) environment to architect, design, implement, test, debug, and deploy Software for Firmware (FPGA) and Hardware solutions that meet current and next generation autonomous avionics systems' needs. Working with a cross-discipline team, the candidate must have experience developing, testing, and integrating software for edge or embedded devices and/or subsystems (like telecom, medical, IoT, automotive, or robotics) where hardware operation, time critical function, functional reliability, mission assurance, and safety might be major concerns. The successful candidate will work with Product Owners, Chief Engineers, Management and other IPT members using Lean and/or Agile practices to ensure that embedded software is designed and developed to reliably operate toward the intended functions. This position is within the Effectors Center of the Software organization, and is an onsite role located in Tucson, AZ. What You Will Do Architecting, designing, implementing, testing, and debugging integrated embedded real-time software within heterogenous systems composed of firmware and hardware. Working within a cross-discipline team to define, refine, and improve product concept, implementation, testability, and guaranteed, measurable quality. Teaching, coaching, and mentoring less experienced staff. Contributing to proposals as well as preliminary and critical design reviews. Ability to obtain program access. What You Will Learn Working across a product line in collaboration with other teams. Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience. Experience including at least two of the following: Embedded C++ Software, Embedded Software Security, Software Architecture Design and Implementation. Experience using embedded Real Time Operating Systems (RTOS) (e.g., Green Hills, Integrity, Wind River VxWorks, Linux, etc.) Experience developing complex systems involving the integration of hardware, firmware, and software. Active and transferrable final Secret U.S. government issued security clearance is required prior to start date with the ability to obtain program access after start. Qualifications We Prefer Familiarity with reading electrical schematics and relating it to software function Familiarity with reading firmware source like VHDL or Verilog Familiarity with assembly language in at least one processor/controller family Experience using lab instruments like power-supplies, digital multi-meters, oscilloscopes, and logic analyzers Experience with developing device drivers for bare-metal and/or OS applications What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Offered Based On Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round. Virtual Fly Over City of Tucson & Community, YouTube Video Links "Raytheon In Tucson": -tucson,-az-location "Tucson is Awesome": "Winter in Tucson": As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 95,500 USD - 181,700 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
11/11/2026
Full time
Job Description Date Posted: 2026-10-22 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: Secret - Current Security Clearance Status: Active and existing security clearance required on day 1 We're growing fast and we want you to grow with us! We're expanding our engineering organization dramatically to meet exciting customer demand, and we're actively looking for engineers who bring strong foundational skills and a passion for solving hard problems. Industry experience in defense? Not required - we'll invest in you. If you meet the minimum qualifications, we want to talk. Apply today and take the next step in your engineering career. At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. Our Senior Embedded Software Engineer is a technical position that works in an Integrated Product Team (IPT) environment to architect, design, implement, test, debug, and deploy Software for Firmware (FPGA) and Hardware solutions that meet current and next generation autonomous avionics systems' needs. Working with a cross-discipline team, the candidate must have experience developing, testing, and integrating software for edge or embedded devices and/or subsystems (like telecom, medical, IoT, automotive, or robotics) where hardware operation, time critical function, functional reliability, mission assurance, and safety might be major concerns. The successful candidate will work with Product Owners, Chief Engineers, Management and other IPT members using Lean and/or Agile practices to ensure that embedded software is designed and developed to reliably operate toward the intended functions. This position is within the Effectors Center of the Software organization, and is an onsite role located in Tucson, AZ. What You Will Do Architecting, designing, implementing, testing, and debugging integrated embedded real-time software within heterogenous systems composed of firmware and hardware. Working within a cross-discipline team to define, refine, and improve product concept, implementation, testability, and guaranteed, measurable quality. Teaching, coaching, and mentoring less experienced staff. Contributing to proposals as well as preliminary and critical design reviews. Ability to obtain program access. What You Will Learn Working across a product line in collaboration with other teams. Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience. Experience including at least two of the following: Embedded C++ Software, Embedded Software Security, Software Architecture Design and Implementation. Experience using embedded Real Time Operating Systems (RTOS) (e.g., Green Hills, Integrity, Wind River VxWorks, Linux, etc.) Experience developing complex systems involving the integration of hardware, firmware, and software. Active and transferrable final Secret U.S. government issued security clearance is required prior to start date with the ability to obtain program access after start. Qualifications We Prefer Familiarity with reading electrical schematics and relating it to software function Familiarity with reading firmware source like VHDL or Verilog Familiarity with assembly language in at least one processor/controller family Experience using lab instruments like power-supplies, digital multi-meters, oscilloscopes, and logic analyzers Experience with developing device drivers for bare-metal and/or OS applications What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Offered Based On Eligibility Learn More & Apply Now! Please consider the following role type definition as you apply for this role: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location Information: This position is onsite at our campus in beautiful Tucson, AZ. Tucson has a friendly, caring, and laid-back atmosphere, combined with the innovation and energy of a metropolitan region, and recognized as one of America's 10 Best Small Cities. Surrounded by beautiful mountains, colorful Sonoran Desert landscape and majestic saguaro cacti, Tucson is blessed with some of nature's best work. Tucson is known for its bright blue skies, and with more than 310 sunny days per year, Tucson's fantastic weather lets residents enjoy the outdoors year-round. Virtual Fly Over City of Tucson & Community, YouTube Video Links "Raytheon In Tucson": -tucson,-az-location "Tucson is Awesome": "Winter in Tucson": As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 95,500 USD - 181,700 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Job Description Brooksource is seeking a highly motivated, innovative IT Support Specialist to provide onsite technical support and assist with corporate infrastructure projects. Under the general direction of the IT Infrastructure Manager, this position will provide onsite and remote technical support for user assistance in all assigned software applications, support processes, maintenance of desktop/laptops, phones, basic network connectivity, user account management and permissions, audio/video, projectors, room and desktop video conferencing, and assisting on-site leadership team as necessary. This position will also support Corporate IT infrastructure projects including global PC/Server patching, PC refresh/imaging processes, Anti-Virus and mobile device management and deployment. Required Qualifications: Bachelor's degree in information technology or related field or 2-3 years of equivalent work experience. Experience supporting a hybrid remote work-from-home and in office workforce within a large corporate domain environment. Experience supporting Office 365 and identity management components. Experience working with a Ticketing system (Service Now preferred). Experience using Microsoft Intune and Windows Autopilot to configure, image, deploy, and manage Windows devices. Excellent technical knowledge of laptop and desktop computers including Windows 10/11 laptops and some experience with Active Directory. Strong ability to quickly learn new information system technology. Strong organization and multi tasking skills. Strong analytical skills; ability to think big and scale quickly. Excellent interpersonal, communication and influencing skills to establish trust, credibility and rapport at all levels of the organization; seen as humble, direct, and authentic. Preferred Qualifications: Knowledge of commercial enterprise-level tools and products to provide network services. Prior experience working at level 2/3 service desk and/or server management roles. Background working closely with IT admins and engineers across the globe in a distributed multi-national corporate environment. Familiarity with Microsoft technology stack. Familiarity with Windows and Unix based server technologies. Additional Certifications such as MCP, A , CompTIA A+ preferred. ITIL Foundations V4 Certification or 2 years of equivalent experience. Informing - Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or organization; provides individuals information so that they can make accurate decisions; is timely with information. Interpersonal Savvy - Relates well to all kinds of people, at all levels in the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Peer Relationships - Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers. Day to Day Responsibilities: Provides onsite and remote IT support for regional facilities working from Cleveland, OH location (hardware, systems, teleconferencing, etc.) Maintains a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. Work as part of a global phone and ticketing queue for end users to report issues and requests. Collaboration Support - Educate and advocate use of collaboration environments (O365, Outlook, Teams, SharePoint, OneDrive). Demonstrate the efficiency and effectiveness of collaboration within the organization, across organizations, and with customers. Acts as mentor to peers through the sharing of technical IT knowledge and guidance. Security: Understand and assist with the tools and process required to identify, test, deploy and support security patching. Issue Resolution: Troubleshoots, diagnoses, and resolves end user and network issues. Researches, analyzes and recommends the implementation of software or hardware changes to rectify any deficiencies or to enhance network performance. Network Connectivity: Provides support for network connectivity or related network issues for the user community. Performs related duties and fulfills responsibilities as required. Follows company standards and procedures. About Us: At Brooksource, relationships are the foundation of everything we do. Since 2000, we've built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. Whether you're hiring for software development, cloud computing, cybersecurity, data analytics, or enterprise IT, our customized staffing solutions are designed to align with your company's unique goals, culture, and technology stack. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business needs. We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutions. EEO Statement Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Benefits & Perks Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Applications will be accepted until at least November 16, 2026.
11/11/2026
Full time
Job Description Brooksource is seeking a highly motivated, innovative IT Support Specialist to provide onsite technical support and assist with corporate infrastructure projects. Under the general direction of the IT Infrastructure Manager, this position will provide onsite and remote technical support for user assistance in all assigned software applications, support processes, maintenance of desktop/laptops, phones, basic network connectivity, user account management and permissions, audio/video, projectors, room and desktop video conferencing, and assisting on-site leadership team as necessary. This position will also support Corporate IT infrastructure projects including global PC/Server patching, PC refresh/imaging processes, Anti-Virus and mobile device management and deployment. Required Qualifications: Bachelor's degree in information technology or related field or 2-3 years of equivalent work experience. Experience supporting a hybrid remote work-from-home and in office workforce within a large corporate domain environment. Experience supporting Office 365 and identity management components. Experience working with a Ticketing system (Service Now preferred). Experience using Microsoft Intune and Windows Autopilot to configure, image, deploy, and manage Windows devices. Excellent technical knowledge of laptop and desktop computers including Windows 10/11 laptops and some experience with Active Directory. Strong ability to quickly learn new information system technology. Strong organization and multi tasking skills. Strong analytical skills; ability to think big and scale quickly. Excellent interpersonal, communication and influencing skills to establish trust, credibility and rapport at all levels of the organization; seen as humble, direct, and authentic. Preferred Qualifications: Knowledge of commercial enterprise-level tools and products to provide network services. Prior experience working at level 2/3 service desk and/or server management roles. Background working closely with IT admins and engineers across the globe in a distributed multi-national corporate environment. Familiarity with Microsoft technology stack. Familiarity with Windows and Unix based server technologies. Additional Certifications such as MCP, A , CompTIA A+ preferred. ITIL Foundations V4 Certification or 2 years of equivalent experience. Informing - Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or organization; provides individuals information so that they can make accurate decisions; is timely with information. Interpersonal Savvy - Relates well to all kinds of people, at all levels in the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably. Peer Relationships - Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers. Day to Day Responsibilities: Provides onsite and remote IT support for regional facilities working from Cleveland, OH location (hardware, systems, teleconferencing, etc.) Maintains a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. Work as part of a global phone and ticketing queue for end users to report issues and requests. Collaboration Support - Educate and advocate use of collaboration environments (O365, Outlook, Teams, SharePoint, OneDrive). Demonstrate the efficiency and effectiveness of collaboration within the organization, across organizations, and with customers. Acts as mentor to peers through the sharing of technical IT knowledge and guidance. Security: Understand and assist with the tools and process required to identify, test, deploy and support security patching. Issue Resolution: Troubleshoots, diagnoses, and resolves end user and network issues. Researches, analyzes and recommends the implementation of software or hardware changes to rectify any deficiencies or to enhance network performance. Network Connectivity: Provides support for network connectivity or related network issues for the user community. Performs related duties and fulfills responsibilities as required. Follows company standards and procedures. About Us: At Brooksource, relationships are the foundation of everything we do. Since 2000, we've built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. Whether you're hiring for software development, cloud computing, cybersecurity, data analytics, or enterprise IT, our customized staffing solutions are designed to align with your company's unique goals, culture, and technology stack. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business needs. We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutions. EEO Statement Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Benefits & Perks Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Applications will be accepted until at least November 16, 2026.
Job Description Date Posted: 2026-10-20 Country: United States of America Location: US-AL-HUNTSVILLE- Jan Davis Dr NW JAN DAVIS 401 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required on day 1 At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. This position is for a Senior Software Engineer with at least 5 years of professional experience. If you enjoy working in hands-on multidiscipline teams, the Test Solutions Team is interested in hearing from you. This position is 100% on-site in Huntsville, AL The Test Solutions (TS) Directorate is a multi-discipline organization responsible for developing test solutions for all Raytheon products. Our engineers are responsible for all elements of the development of the lifecycle for test. Your qualifications could add tremendous value to our team. Our customers come from all different backgrounds, and so do our employees. If you're passionate about what you could accomplish here, we'd love to hear from you. What You Will Do The Senior Software Engineer (Test Engineering) will develop, integrate, and sustain software solutions that support automated test equipment (ATE), system verification, hardware bring up, and test workflow optimization. This role requires strong proficiency in C++ and C#, hands-on experience with Microsoft Visual Studio and NI TestStand, and a solid understanding of configuration management and software release processes. The ideal candidate has deep expertise in software debugging, test system development, hardware-software integration, and designing wrapper interfaces for hardware drivers. Experience within Agile engineering teams is essential. What You Will Learn Develop and maintain test software, test sequences, and automation frameworks using C++ and C#. Create and integrate hardware driver wrappers and abstraction layers to support automated test environments. Implement test sequences, step types, and automation logic using NI TestStand. Debug complex issues across hardware interfaces, test equipment, software modules, and system-level interactions. Collaborate with test engineers to design test strategies, validate hardware performance, and refine test coverage. Support hardware bring up and troubleshooting during system integration and verification activities. Manage software configuration, version control, branching, and release processes for test applications. Participate in Agile planning, backlog refinement, sprint execution, and team ceremonies. Develop documentation for test procedures, test architecture, system integration workflows, and release notes. Partner with systems engineering, hardware engineering, and manufacturing test teams to ensure test reliability and repeatability. Qualifications You Must Have Bachelor's degree in Software Engineering, Computer Science, Electrical Engineering, or related field. Strong proficiency in C++ and C#, including hardware related and system level development. Experience developing automated test sequences using NI TestStand. Proficiency with Microsoft Visual Studio for development and debugging. Demonstrated capability in root cause analysis, troubleshooting, and diagnostic workflows. Hands-on experience integrating software with hardware components, test equipment, or embedded systems. Understanding of configuration management, code versioning, and software release practices. Experience working within Agile/Scrum environments. Ability to design and maintain software wrappers for hardware drivers and test instrumentation. Strong communication skills and the ability to work across multidisciplinary engineering teams. An active U.S. government issued security clearance is required to start. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer Master's degree in an engineering discipline. Experience developing or supporting automated test equipment (ATE) or hardware-in-the-loop (HIL) systems. Familiarity with real time or embedded systems used in test architectures. Knowledge of CI/CD pipelines, automated build servers, and test orchestration tools. Experience with scripting languages (Python, PowerShell, LabVIEW scripting, etc.) for automation or data processing. Prior experience in industries requiring rigorous testing (aerospace, defense, automotive, medical devices). Experience performing system verification, environmental testing, or production test development. Ability to mentor junior engineers and contribute to test framework strategy and process improvements. What We Offer A total rewards package that goes above and beyond with compensation; healthcare, wellness, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. Huntsville, Alabama, earned the nickname "ROCKET CITY" for its close association with U.S. space research since 1950. RTX has been here since the early years, having launched its Huntsville operations as the Raytheon Company in 1948. Some of the brightest minds in aerospace and defense call it home. Can you see yourself here? This role is 100% onsite in Huntsville, AL and qualifies for relocation assistance. Learn More & Apply Now! Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location Information Huntsville, AL - & list=PL5Sw9Y9B7leVKMZT3THI6Zmnq -PcHe_y7&index=8 As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
11/11/2026
Full time
Job Description Date Posted: 2026-10-20 Country: United States of America Location: US-AL-HUNTSVILLE- Jan Davis Dr NW JAN DAVIS 401 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required on day 1 At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. This position is for a Senior Software Engineer with at least 5 years of professional experience. If you enjoy working in hands-on multidiscipline teams, the Test Solutions Team is interested in hearing from you. This position is 100% on-site in Huntsville, AL The Test Solutions (TS) Directorate is a multi-discipline organization responsible for developing test solutions for all Raytheon products. Our engineers are responsible for all elements of the development of the lifecycle for test. Your qualifications could add tremendous value to our team. Our customers come from all different backgrounds, and so do our employees. If you're passionate about what you could accomplish here, we'd love to hear from you. What You Will Do The Senior Software Engineer (Test Engineering) will develop, integrate, and sustain software solutions that support automated test equipment (ATE), system verification, hardware bring up, and test workflow optimization. This role requires strong proficiency in C++ and C#, hands-on experience with Microsoft Visual Studio and NI TestStand, and a solid understanding of configuration management and software release processes. The ideal candidate has deep expertise in software debugging, test system development, hardware-software integration, and designing wrapper interfaces for hardware drivers. Experience within Agile engineering teams is essential. What You Will Learn Develop and maintain test software, test sequences, and automation frameworks using C++ and C#. Create and integrate hardware driver wrappers and abstraction layers to support automated test environments. Implement test sequences, step types, and automation logic using NI TestStand. Debug complex issues across hardware interfaces, test equipment, software modules, and system-level interactions. Collaborate with test engineers to design test strategies, validate hardware performance, and refine test coverage. Support hardware bring up and troubleshooting during system integration and verification activities. Manage software configuration, version control, branching, and release processes for test applications. Participate in Agile planning, backlog refinement, sprint execution, and team ceremonies. Develop documentation for test procedures, test architecture, system integration workflows, and release notes. Partner with systems engineering, hardware engineering, and manufacturing test teams to ensure test reliability and repeatability. Qualifications You Must Have Bachelor's degree in Software Engineering, Computer Science, Electrical Engineering, or related field. Strong proficiency in C++ and C#, including hardware related and system level development. Experience developing automated test sequences using NI TestStand. Proficiency with Microsoft Visual Studio for development and debugging. Demonstrated capability in root cause analysis, troubleshooting, and diagnostic workflows. Hands-on experience integrating software with hardware components, test equipment, or embedded systems. Understanding of configuration management, code versioning, and software release practices. Experience working within Agile/Scrum environments. Ability to design and maintain software wrappers for hardware drivers and test instrumentation. Strong communication skills and the ability to work across multidisciplinary engineering teams. An active U.S. government issued security clearance is required to start. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer Master's degree in an engineering discipline. Experience developing or supporting automated test equipment (ATE) or hardware-in-the-loop (HIL) systems. Familiarity with real time or embedded systems used in test architectures. Knowledge of CI/CD pipelines, automated build servers, and test orchestration tools. Experience with scripting languages (Python, PowerShell, LabVIEW scripting, etc.) for automation or data processing. Prior experience in industries requiring rigorous testing (aerospace, defense, automotive, medical devices). Experience performing system verification, environmental testing, or production test development. Ability to mentor junior engineers and contribute to test framework strategy and process improvements. What We Offer A total rewards package that goes above and beyond with compensation; healthcare, wellness, and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. Huntsville, Alabama, earned the nickname "ROCKET CITY" for its close association with U.S. space research since 1950. RTX has been here since the early years, having launched its Huntsville operations as the Raytheon Company in 1948. Some of the brightest minds in aerospace and defense call it home. Can you see yourself here? This role is 100% onsite in Huntsville, AL and qualifies for relocation assistance. Learn More & Apply Now! Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location Information Huntsville, AL - & list=PL5Sw9Y9B7leVKMZT3THI6Zmnq -PcHe_y7&index=8 As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Job Description Network Administrator Springfield, Missouri Full Time/Direct Hire Position Job Description The primary duties and job focus of this position will be to design, implement, and maintain all network and infrastructure and associated hardware and software relating to the company and to manage these systems to ensure a reliable, secure, and cost-effective Information Technology infrastructure and operation. Primary duties will include the company's network, servers, and associated hardware and software. Duties and Responsibilities Oversee the day-to-day operation of the network including hardware/software support, diagnostics, and special projects. Ensures 24/7 High Availability on all systems and applications. Develop relationships to build confidence and trust in our direction, and create experience and communicating value. Assist in defining and developing technology roadmap including tool usage: Balance and understanding of resources, funding and risk to set technology goals that are achievable. Evaluate and align existing tools. Give guidance based on user experience and risk. Execute on the approved strategies for your team. Escalation for technical issues - available to assist technically. Ensuring future and existing technologies are fiscally responsible. Outline cost, value and risk of new technologies, and identify gaps in knowledge. Collaborates with Web Services development engineers and provides technical and procedural direction regarding network design and selection as well as other areas as needed and requested to ensure proper functionality of software applications and programs. Builds, and maintains the network, infrastructure, and associated hardware and software required for development work, internal testing, customer testing and production environments. Documents maintain and enhance existing network and associated hardware and software including but not limited to: Local switches, firewalls, wireless systems, analyzes and troubleshoots the company's networking and security logs and tracks the nature and resolution of problems; monitors usage to ensure security of data and access privileges. Provides direction in complex problem-solving situations and participates in direct interaction with internal staff as required. Establishes and maintains network admin/user accounts, profiles, access privileges and security. Performs and/or oversees network and associated server software and application installation and upgrades. Maintains site licenses for department / organization. Maintains backup / restore systems & disaster recovery preparedness. Responsible for all of the company's system backups. Establishes and performs maintenance programs following company and vendor standards. Ensures timely user notification of maintenance requirements and effects on system availability. Documents network and infrastructure problems and resolutions for future reference. Assists as needed and as requested by the Executive Director of Information Technology with the design, maintenance, and enhancement of existing network and associated hardware and software. Maintains proficiency and stays abreast of all current technology and opportunities concerning IT related hardware, software, and security news. Observes and adheres to the company's Data Classification Standard. Observes company policies. Continuously finds processes that create improved efficiency while maintaining conformance to requirements. Acknowledges responsibility to satisfy the customer, reduce cycle time and eliminate waste. May perform related duties or fill in for others in the department or other departments when requested. May train or instruct fellow workers regarding their own duties. Monitoring all services and ensuring uptime and performance targets are met. Coordinate and manage incidents, changes, and ensure that all aspects of the event are executed successfully per process. Ensure the availability, security and scalability of IT systems to meet business needs. Implement and enforce cybersecurity measures to protect the organizations' intellectual property and systems Qualifications Bachelor's degree or equivalent experience in Computer Information Systems. 10 years of hands-on experience and strong proven background in network design and management, enterprise wireless systems design and management, firewall and security administration. Experience must include building and deploying networks, installing, maintaining and patching major brand hardware systems, and supporting production applications in a 24x7 environment. Strong working knowledge of complex web hosting configuration components, including firewalls, load balancers, web and database servers. Advanced knowledge in creating and maintaining disaster recovery plans and implementing such plans in practical applications. Experience with virtual, on-prem and in the cloud backup and disaster recovery replication technologies. Ability to maintain, enhance and create scripting and automation tools. Knowledge of controller-based WIFI networks and diagnostic tools. Sound understanding of the operational process coupled with proven business and analytical skills. Ability to manage multiple projects with ensuring that commitments and timetables are met. Ability to partner with internal stakeholders to design operational solutions. Skill in organizing resources and establishing priorities. Ability to manage multiple projects, while ensuring that commitments and timetables are met. Ability to learn and support new systems and applications. Goal oriented, forward thinker that can provide solutions for complex technical problems. Be punctual, have a good work attitude, and work cooperatively with others in the department and company. Any other relevant, equivalent combination of training and experience. Ability to document technology roadmaps, timelines, and associated cost vs benefit analysis. Excellent communication skills to include: Composure and confidence for executive customer support role Seeks prompt feedback to ensure accurate communication Active listening to input from client/user/staff/peer Expresses ideas effectively to various organizational levels Communicates in a solution-oriented fashion Accept and benefit from constructive criticism Professional and diplomatic communication skills, verbal and written Ability to manage 3rd party vendors, managed service providers. Ability to negotiate costs and develop cost comparisons. Ability to identify opportunities for cost savings and optimization of IT related expenditures. Strong understanding and development of capacity planning, cyber security, disaster recovery, process, tools and documentation. Pay & Benefits Summary Pay is commensurate with experience.
11/11/2026
Full time
Job Description Network Administrator Springfield, Missouri Full Time/Direct Hire Position Job Description The primary duties and job focus of this position will be to design, implement, and maintain all network and infrastructure and associated hardware and software relating to the company and to manage these systems to ensure a reliable, secure, and cost-effective Information Technology infrastructure and operation. Primary duties will include the company's network, servers, and associated hardware and software. Duties and Responsibilities Oversee the day-to-day operation of the network including hardware/software support, diagnostics, and special projects. Ensures 24/7 High Availability on all systems and applications. Develop relationships to build confidence and trust in our direction, and create experience and communicating value. Assist in defining and developing technology roadmap including tool usage: Balance and understanding of resources, funding and risk to set technology goals that are achievable. Evaluate and align existing tools. Give guidance based on user experience and risk. Execute on the approved strategies for your team. Escalation for technical issues - available to assist technically. Ensuring future and existing technologies are fiscally responsible. Outline cost, value and risk of new technologies, and identify gaps in knowledge. Collaborates with Web Services development engineers and provides technical and procedural direction regarding network design and selection as well as other areas as needed and requested to ensure proper functionality of software applications and programs. Builds, and maintains the network, infrastructure, and associated hardware and software required for development work, internal testing, customer testing and production environments. Documents maintain and enhance existing network and associated hardware and software including but not limited to: Local switches, firewalls, wireless systems, analyzes and troubleshoots the company's networking and security logs and tracks the nature and resolution of problems; monitors usage to ensure security of data and access privileges. Provides direction in complex problem-solving situations and participates in direct interaction with internal staff as required. Establishes and maintains network admin/user accounts, profiles, access privileges and security. Performs and/or oversees network and associated server software and application installation and upgrades. Maintains site licenses for department / organization. Maintains backup / restore systems & disaster recovery preparedness. Responsible for all of the company's system backups. Establishes and performs maintenance programs following company and vendor standards. Ensures timely user notification of maintenance requirements and effects on system availability. Documents network and infrastructure problems and resolutions for future reference. Assists as needed and as requested by the Executive Director of Information Technology with the design, maintenance, and enhancement of existing network and associated hardware and software. Maintains proficiency and stays abreast of all current technology and opportunities concerning IT related hardware, software, and security news. Observes and adheres to the company's Data Classification Standard. Observes company policies. Continuously finds processes that create improved efficiency while maintaining conformance to requirements. Acknowledges responsibility to satisfy the customer, reduce cycle time and eliminate waste. May perform related duties or fill in for others in the department or other departments when requested. May train or instruct fellow workers regarding their own duties. Monitoring all services and ensuring uptime and performance targets are met. Coordinate and manage incidents, changes, and ensure that all aspects of the event are executed successfully per process. Ensure the availability, security and scalability of IT systems to meet business needs. Implement and enforce cybersecurity measures to protect the organizations' intellectual property and systems Qualifications Bachelor's degree or equivalent experience in Computer Information Systems. 10 years of hands-on experience and strong proven background in network design and management, enterprise wireless systems design and management, firewall and security administration. Experience must include building and deploying networks, installing, maintaining and patching major brand hardware systems, and supporting production applications in a 24x7 environment. Strong working knowledge of complex web hosting configuration components, including firewalls, load balancers, web and database servers. Advanced knowledge in creating and maintaining disaster recovery plans and implementing such plans in practical applications. Experience with virtual, on-prem and in the cloud backup and disaster recovery replication technologies. Ability to maintain, enhance and create scripting and automation tools. Knowledge of controller-based WIFI networks and diagnostic tools. Sound understanding of the operational process coupled with proven business and analytical skills. Ability to manage multiple projects with ensuring that commitments and timetables are met. Ability to partner with internal stakeholders to design operational solutions. Skill in organizing resources and establishing priorities. Ability to manage multiple projects, while ensuring that commitments and timetables are met. Ability to learn and support new systems and applications. Goal oriented, forward thinker that can provide solutions for complex technical problems. Be punctual, have a good work attitude, and work cooperatively with others in the department and company. Any other relevant, equivalent combination of training and experience. Ability to document technology roadmaps, timelines, and associated cost vs benefit analysis. Excellent communication skills to include: Composure and confidence for executive customer support role Seeks prompt feedback to ensure accurate communication Active listening to input from client/user/staff/peer Expresses ideas effectively to various organizational levels Communicates in a solution-oriented fashion Accept and benefit from constructive criticism Professional and diplomatic communication skills, verbal and written Ability to manage 3rd party vendors, managed service providers. Ability to negotiate costs and develop cost comparisons. Ability to identify opportunities for cost savings and optimization of IT related expenditures. Strong understanding and development of capacity planning, cyber security, disaster recovery, process, tools and documentation. Pay & Benefits Summary Pay is commensurate with experience.
Job Description Pay Rate: $65-72/hr Deploy and configure FX/Broadcom hardware nodes at the Smyrna Data Center. Perform hardware validation, firmware configuration, and production readiness checks. Install and configure Broadcom/VMware software stack, including ESXi and vCenter components. Configure compute, cluster, network, storage, and platform-level infrastructure services. Design and implement an Infrastructure as Code (IaC) framework using VMware Aria Automation. Develop reusable Aria blueprints/templates for automated infrastructure provisioning. Aria implementation & Live Patching enablement Integrate Terraform and Ansible automation where appropriate within the IaC framework. Develop IaC code for standardized Windows Server and RHEL OS deployments. Automate OS configuration, networking, storage, domain integration, and infrastructure agents. Develop automation for OS security hardening based on approved enterprise security standards. Automate patching baselines, security configuration, vulnerability remediation, and configuration compliance. Implement Git-based version control and lifecycle management for infrastructure automation code. Configure monitoring, backup, logging, security, DNS, NTP, and other operational integrations. Integrate provisioning workflows with ServiceNow and applicable enterprise operational processes. Design and configure Disaster Recovery (DR) and Business Continuity (BCP) capabilities. Implement repeatable workload recovery, infrastructure restoration, and failover/failback procedures. Perform DR testing and validate compute, network, storage, backup, security, and application dependencies. Create architecture documentation, IaC standards, as-built documentation, operational runbooks, and recovery procedures. Provide knowledge transfer and transition the platform to Infrastructure Operations for ongoing support. Resource will be based in Durham, NC, with travel/support for Smyrna GA Data Center deployment and implementation activities as required.
11/11/2026
Full time
Job Description Pay Rate: $65-72/hr Deploy and configure FX/Broadcom hardware nodes at the Smyrna Data Center. Perform hardware validation, firmware configuration, and production readiness checks. Install and configure Broadcom/VMware software stack, including ESXi and vCenter components. Configure compute, cluster, network, storage, and platform-level infrastructure services. Design and implement an Infrastructure as Code (IaC) framework using VMware Aria Automation. Develop reusable Aria blueprints/templates for automated infrastructure provisioning. Aria implementation & Live Patching enablement Integrate Terraform and Ansible automation where appropriate within the IaC framework. Develop IaC code for standardized Windows Server and RHEL OS deployments. Automate OS configuration, networking, storage, domain integration, and infrastructure agents. Develop automation for OS security hardening based on approved enterprise security standards. Automate patching baselines, security configuration, vulnerability remediation, and configuration compliance. Implement Git-based version control and lifecycle management for infrastructure automation code. Configure monitoring, backup, logging, security, DNS, NTP, and other operational integrations. Integrate provisioning workflows with ServiceNow and applicable enterprise operational processes. Design and configure Disaster Recovery (DR) and Business Continuity (BCP) capabilities. Implement repeatable workload recovery, infrastructure restoration, and failover/failback procedures. Perform DR testing and validate compute, network, storage, backup, security, and application dependencies. Create architecture documentation, IaC standards, as-built documentation, operational runbooks, and recovery procedures. Provide knowledge transfer and transition the platform to Infrastructure Operations for ongoing support. Resource will be based in Durham, NC, with travel/support for Smyrna GA Data Center deployment and implementation activities as required.
Job Description We are seeking a hands-on Technology Systems Engineer to provide desktop support and end-user technology services within a large manufacturing facility. This role is ideal for a candidate who thrives in a fast-paced production environment, enjoys solving technical problems, and is passionate about delivering exceptional customer service. This position supports over PCs and end users throughout a manufacturing facility. The role requires significant time spent walking the production floor, interacting with employees, troubleshooting issues, and ensuring uninterrupted technology operations. Manufacturing experience is required for this position. Key Responsibilities Provide onsite desktop support to employees and visitors. Troubleshoot and resolve Windows desktop, laptop, hardware, software, printer, and connectivity issues. Support end-user computing technologies in a manufacturing environment. Install, configure, and maintain PCs, peripherals, and workstation equipment. Work closely with corporate IT teams to resolve escalated issues and support ongoing initiatives. Manage and prioritize incidents, service requests, and technical issues in a high-volume environment. Assist with endpoint imaging, encryption, device deployments, and technology refresh initiatives. Support IT security, compliance, and operational procedures. Collaborate with infrastructure and engineering teams on technology improvements and remediation efforts. Document issues, resolutions, and support activities within the ticketing system. Participate in continuous improvement efforts that enhance service delivery and user experience. Required Qualifications Experience providing hands-on Desktop Support, Deskside Support, or End User Support. Previous experience supporting users in a manufacturing, industrial, production, warehouse, or plant environment is required. Strong experience supporting Windows-based environments (Windows 10/11). Excellent troubleshooting skills involving PCs, laptops, peripherals, printers, and end-user technologies. Strong customer service and communication skills. Ability to support users both on the production floor and in office environments. Comfortable working in a large facility and spending significant time on your feet throughout the day. Ability to work effectively in an environment with manufacturing equipment, machinery, forklift traffic, and elevated noise levels. Preferred Qualifications Experience using ServiceNow or other ITSM/ticketing systems. Basic networking knowledge, including: Routers Switches Network cabling Port connectivity troubleshooting Basic TCP/IP troubleshooting Experience supporting Mac devices in addition to Windows systems. Experience working with Microsoft Access databases or applications. Familiarity with ITIL processes and service management best practices. What We're Looking For The ideal candidate is someone who enjoys working directly with users, has experience supporting technology in a manufacturing environment, and takes pride in delivering outstanding customer service. We are looking for a self-starter who can troubleshoot issues independently, collaborate effectively with technical teams, and maintain a strong sense of urgency in a production-focused setting. Manufacturing experience is a non-negotiable requirement for this role. Candidates without prior experience supporting users in a manufacturing or industrial environment will not be considered.
11/11/2026
Full time
Job Description We are seeking a hands-on Technology Systems Engineer to provide desktop support and end-user technology services within a large manufacturing facility. This role is ideal for a candidate who thrives in a fast-paced production environment, enjoys solving technical problems, and is passionate about delivering exceptional customer service. This position supports over PCs and end users throughout a manufacturing facility. The role requires significant time spent walking the production floor, interacting with employees, troubleshooting issues, and ensuring uninterrupted technology operations. Manufacturing experience is required for this position. Key Responsibilities Provide onsite desktop support to employees and visitors. Troubleshoot and resolve Windows desktop, laptop, hardware, software, printer, and connectivity issues. Support end-user computing technologies in a manufacturing environment. Install, configure, and maintain PCs, peripherals, and workstation equipment. Work closely with corporate IT teams to resolve escalated issues and support ongoing initiatives. Manage and prioritize incidents, service requests, and technical issues in a high-volume environment. Assist with endpoint imaging, encryption, device deployments, and technology refresh initiatives. Support IT security, compliance, and operational procedures. Collaborate with infrastructure and engineering teams on technology improvements and remediation efforts. Document issues, resolutions, and support activities within the ticketing system. Participate in continuous improvement efforts that enhance service delivery and user experience. Required Qualifications Experience providing hands-on Desktop Support, Deskside Support, or End User Support. Previous experience supporting users in a manufacturing, industrial, production, warehouse, or plant environment is required. Strong experience supporting Windows-based environments (Windows 10/11). Excellent troubleshooting skills involving PCs, laptops, peripherals, printers, and end-user technologies. Strong customer service and communication skills. Ability to support users both on the production floor and in office environments. Comfortable working in a large facility and spending significant time on your feet throughout the day. Ability to work effectively in an environment with manufacturing equipment, machinery, forklift traffic, and elevated noise levels. Preferred Qualifications Experience using ServiceNow or other ITSM/ticketing systems. Basic networking knowledge, including: Routers Switches Network cabling Port connectivity troubleshooting Basic TCP/IP troubleshooting Experience supporting Mac devices in addition to Windows systems. Experience working with Microsoft Access databases or applications. Familiarity with ITIL processes and service management best practices. What We're Looking For The ideal candidate is someone who enjoys working directly with users, has experience supporting technology in a manufacturing environment, and takes pride in delivering outstanding customer service. We are looking for a self-starter who can troubleshoot issues independently, collaborate effectively with technical teams, and maintain a strong sense of urgency in a production-focused setting. Manufacturing experience is a non-negotiable requirement for this role. Candidates without prior experience supporting users in a manufacturing or industrial environment will not be considered.
