Summary: Plans, coordinates, and actively manage delivery of complex, cross-functional technical solutions spanning multiple products and production platforms. Owns the end-to-end delivery plan and technical health of PDDM platforms used for Inbound and Outbound communications. The role combines program leadership with hands-on system work to ensure reliable operations, effective monitoring, automation, issue resolution, modernization, and successful implementation of changes. What You'll Do: Own PDDM production platforms and interfaces while leading medium-size, moderately complex programs. Define program structure and a unified delivery plan that integrates platform changes, operational requirements, dependencies, and objectives. Manage scope, schedule, cost, quality, day-to-day execution, issue resolution, and closure within approved parameters. Diagnoses and coordinate resolution of network, file transfer, and workflow issues related to PRISMA, OPEX (CertainScan), Captiva, and NM proprietary applications used in operations. Lead root cause analysis and preventive action with vendors and enterprise partners. Establish monitoring, alerting, and production reporting; automate repetitive processes to improve reliability, visibility, efficiency, and control. Support integrations across composition, print, finishing, and delivery platforms while identifying and managing cross-team interdependencies. Maintain technical documentation, dependency maps, operating procedures, and recovery procedures. Plan and execute testing, upgrades, migrations, and modernization; coordinate stakeholders, clarify priorities and measures, mitigate risks, and remove impediments. Work directly in the systems while improving and governing the platforms for which the role is responsible. What You'll Bring to the Role: Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field, or equivalent education and experience. At (3) years of professional experience, including one to three years of project management experience in technology and/or business functions. Experience managing large-scale, cross-functional initiatives using waterfall, agile, lean, or scrum, with knowledge of project management tools and the software development life cycle. Experience supporting production systems and troubleshooting integrated platforms, network, file transfer, and workflow issues; familiarity with PRISMA, Quadient, and CAPTIVA is preferred. Understanding how software and production platforms are developed, tested, implemented, monitored, upgraded, and recovered. Ability to partner with engineers, product managers, business leaders, operations teams, enterprise partners, and vendors. Strong analytical, problem-solving, documentation, and root cause analysis skills, plus the curiosity and hands-on approach needed to become a go-to platform expert. Ability to lead work with notable risk and complexity and develop strategies for execution, modernization, and continuous improvement. Skills You Have Accountability (NM): Demonstrates ownership of objectives, priorities, commitments, execution, and results, including taking responsibility for challenges and mistakes. Adaptive Communication (NM): Communicates complex information clearly and adapts messaging for technical, nontechnical, and leadership audiences. Analytical Thinking (NM): Uses data, business knowledge, and multiple perspectives to identify underlying issues, solve problems, and improve processes. Cross Functional Partnering & Planning (NM): Coordinates planning, communication, and collaboration across technical teams, business partners, vendors, and other functions to achieve shared goals. Customer Centricity (NM): Applies a customer-first mindset to design and improve solutions, systems, processes, and services that support meaningful business and customer outcomes. Program Management (NM): Coordinates multiple workstreams and manages scope, schedules, resources, risks, and dependencies to achieve program objectives and successful delivery. Software & Technical Product Knowledge (NM): Understands and communicates the technical, operational, and business capabilities, limitations, and features of software platforms and technical products. Technical Problem Solving (NM): Defines and analyzes complex technical problems, identifies roadblocks, evaluates potential solutions, and aligns partners on an effective path forward. Compensation Range: Pay Range - Start: $89,360.00 Pay Range - End: $134,040.00 Geographic Specific Pay Structure: Structure 110: $98,320.00 USD - $147,480.00 USD Structure 115: $102,800.00 USD - $154,200.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Risk Management (NM), Learning Agility & Critical Thinking (NM), Collaborative Partnership & Planning (NM), Program Management (NM), Program Governance (NM), Investment Products (NM), Software & Technical Product Knowledge (NM), Project Management (NM), Customer Centricity (NM), Insurance Products (NM), Facilitation (NM), Technical Problem Solving (NM), Analytical Thinking (NM), Change Management (NM), Accountability (NM), Strategic & Systems Thinking (NM), Adaptive Communication (NM) FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See Northwestern Mutual Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
11/11/2026
Full time
Summary: Plans, coordinates, and actively manage delivery of complex, cross-functional technical solutions spanning multiple products and production platforms. Owns the end-to-end delivery plan and technical health of PDDM platforms used for Inbound and Outbound communications. The role combines program leadership with hands-on system work to ensure reliable operations, effective monitoring, automation, issue resolution, modernization, and successful implementation of changes. What You'll Do: Own PDDM production platforms and interfaces while leading medium-size, moderately complex programs. Define program structure and a unified delivery plan that integrates platform changes, operational requirements, dependencies, and objectives. Manage scope, schedule, cost, quality, day-to-day execution, issue resolution, and closure within approved parameters. Diagnoses and coordinate resolution of network, file transfer, and workflow issues related to PRISMA, OPEX (CertainScan), Captiva, and NM proprietary applications used in operations. Lead root cause analysis and preventive action with vendors and enterprise partners. Establish monitoring, alerting, and production reporting; automate repetitive processes to improve reliability, visibility, efficiency, and control. Support integrations across composition, print, finishing, and delivery platforms while identifying and managing cross-team interdependencies. Maintain technical documentation, dependency maps, operating procedures, and recovery procedures. Plan and execute testing, upgrades, migrations, and modernization; coordinate stakeholders, clarify priorities and measures, mitigate risks, and remove impediments. Work directly in the systems while improving and governing the platforms for which the role is responsible. What You'll Bring to the Role: Bachelor's degree in Business Administration, Computer Science, Information Systems, or related field, or equivalent education and experience. At (3) years of professional experience, including one to three years of project management experience in technology and/or business functions. Experience managing large-scale, cross-functional initiatives using waterfall, agile, lean, or scrum, with knowledge of project management tools and the software development life cycle. Experience supporting production systems and troubleshooting integrated platforms, network, file transfer, and workflow issues; familiarity with PRISMA, Quadient, and CAPTIVA is preferred. Understanding how software and production platforms are developed, tested, implemented, monitored, upgraded, and recovered. Ability to partner with engineers, product managers, business leaders, operations teams, enterprise partners, and vendors. Strong analytical, problem-solving, documentation, and root cause analysis skills, plus the curiosity and hands-on approach needed to become a go-to platform expert. Ability to lead work with notable risk and complexity and develop strategies for execution, modernization, and continuous improvement. Skills You Have Accountability (NM): Demonstrates ownership of objectives, priorities, commitments, execution, and results, including taking responsibility for challenges and mistakes. Adaptive Communication (NM): Communicates complex information clearly and adapts messaging for technical, nontechnical, and leadership audiences. Analytical Thinking (NM): Uses data, business knowledge, and multiple perspectives to identify underlying issues, solve problems, and improve processes. Cross Functional Partnering & Planning (NM): Coordinates planning, communication, and collaboration across technical teams, business partners, vendors, and other functions to achieve shared goals. Customer Centricity (NM): Applies a customer-first mindset to design and improve solutions, systems, processes, and services that support meaningful business and customer outcomes. Program Management (NM): Coordinates multiple workstreams and manages scope, schedules, resources, risks, and dependencies to achieve program objectives and successful delivery. Software & Technical Product Knowledge (NM): Understands and communicates the technical, operational, and business capabilities, limitations, and features of software platforms and technical products. Technical Problem Solving (NM): Defines and analyzes complex technical problems, identifies roadblocks, evaluates potential solutions, and aligns partners on an effective path forward. Compensation Range: Pay Range - Start: $89,360.00 Pay Range - End: $134,040.00 Geographic Specific Pay Structure: Structure 110: $98,320.00 USD - $147,480.00 USD Structure 115: $102,800.00 USD - $154,200.00 USD We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Risk Management (NM), Learning Agility & Critical Thinking (NM), Collaborative Partnership & Planning (NM), Program Management (NM), Program Governance (NM), Investment Products (NM), Software & Technical Product Knowledge (NM), Project Management (NM), Customer Centricity (NM), Insurance Products (NM), Facilitation (NM), Technical Problem Solving (NM), Analytical Thinking (NM), Change Management (NM), Accountability (NM), Strategic & Systems Thinking (NM), Adaptive Communication (NM) FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups Powered by SonicJobs (an advertiser on JobG8). By applying, you consent to share your data with SonicJobs and the employer. JobG8 or SonicJobs does not store or use your application data beyond facilitating the application. See Northwestern Mutual Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Job Description Date Posted: 2026-10-06 Country: United States of America Location: US-AZ-TUCSON-M E Hemisphere Loop BLDG M10 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. The Test Solutions Engineering (TSE) organization includes all of the engineering disciplines responsible for systems design & test of all Raytheon products. Our engineers are responsible for all elements of the development lifecycle for test including: test requirements, test system design, advanced engineering prototyping technology, flight operations, environmental testing, and environmental characterization. We are hands-on, designing with the latest technology and tools, and integrate state of the art test solutions with the most advanced engineering systems in the world. This role is 100% onsite in our Tucson, AZ Location. As a Test Systems Engineer II, you will work with multiple engineering teams to define, design, and document Test Environment capabilities and requirements. You must be a systems thinker, able to see the "big picture", and be open to growth to understand how prime hardware should be tested at every (from component to All-Up-Round) to ensure robustness and efficiency. What You Will Do You will apply your knowledge of the subsystem and collaborate with other Engineering disciplines to develop and implement the subsystem model using Model Based System Engineering tools and methods. Detail capabilities and derive requirements. Communicate test equipment needs and requirements to Test Equipment designers. Manage requirements and traceability. Leverage and apply reuse of Test Environment requirements and models to promote efficiency in test design and development. You will develop subsystem requirements, interfaces, behaviors, and architecture. You will interact with Technical SMEs as necessary to fully understand the subsystem including identifying and resolving issues and supporting related subsystem trades or analysis. Qualifications You Must Have Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) with a minimum of two (2) years of experience directly related engineering experience (or a STEM Masters in lieu of experience) Systems Engineering experience in test requirements development, test planning, test techniques, test methodologies, embedded functional test, and integration, verification, and validation for test Experience demonstrating a systems engineering approach for test-related activities within the product lifecycle. The ability to obtain and maintain a US security clearance prior to the start date. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance Qualifications We Prefer Experience with Agile processes and techniques. Experience with Dynamic Object-Oriented Requirements System (DOORS). Experience with development, environmental, qualification, production, manufacturing and operations testing Experience problem solving and debugging. Experience with Model Based Engineering processes, techniques, and tools (Rhapsody and IBM Rational Model Manager and/or Cameo Systems Modeler/Enterprise Architect and Teamwork Cloud preferred, with understanding of Systems Modeling Language (SysML), and/or Unified Modeling Language (UML). Experience working cross-functionally, within and outside your own team, to support the development and growth of work tasks Experience in developing, decomposing, and managing systems requirements Experience recognizing areas of improvement or customer needs and relaying them to senior staff as business development possibilities. Experience demonstrating a sense of urgency, prudent risk-taking and adaptive response to challenges. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as: Onsite Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Candidates will learn more about role type and current site status throughout the recruiting process. Requires theoretical to advanced knowledge of work area typically obtained through University Degree combined with experience. Practical knowledge of RTX projects, programs or systems with the ability to make enhancements and leverage in daily work. Typically requires a University Degree or equivalent experience and minimum 2 years of prior relevant experience. Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics(STEM) and a minimum of 2 years of prior relevant experience unless prohibited by local laws/regulations. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: . click apply for full job details
11/11/2026
Full time
Job Description Date Posted: 2026-10-06 Country: United States of America Location: US-AZ-TUCSON-M E Hemisphere Loop BLDG M10 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. The Test Solutions Engineering (TSE) organization includes all of the engineering disciplines responsible for systems design & test of all Raytheon products. Our engineers are responsible for all elements of the development lifecycle for test including: test requirements, test system design, advanced engineering prototyping technology, flight operations, environmental testing, and environmental characterization. We are hands-on, designing with the latest technology and tools, and integrate state of the art test solutions with the most advanced engineering systems in the world. This role is 100% onsite in our Tucson, AZ Location. As a Test Systems Engineer II, you will work with multiple engineering teams to define, design, and document Test Environment capabilities and requirements. You must be a systems thinker, able to see the "big picture", and be open to growth to understand how prime hardware should be tested at every (from component to All-Up-Round) to ensure robustness and efficiency. What You Will Do You will apply your knowledge of the subsystem and collaborate with other Engineering disciplines to develop and implement the subsystem model using Model Based System Engineering tools and methods. Detail capabilities and derive requirements. Communicate test equipment needs and requirements to Test Equipment designers. Manage requirements and traceability. Leverage and apply reuse of Test Environment requirements and models to promote efficiency in test design and development. You will develop subsystem requirements, interfaces, behaviors, and architecture. You will interact with Technical SMEs as necessary to fully understand the subsystem including identifying and resolving issues and supporting related subsystem trades or analysis. Qualifications You Must Have Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) with a minimum of two (2) years of experience directly related engineering experience (or a STEM Masters in lieu of experience) Systems Engineering experience in test requirements development, test planning, test techniques, test methodologies, embedded functional test, and integration, verification, and validation for test Experience demonstrating a systems engineering approach for test-related activities within the product lifecycle. The ability to obtain and maintain a US security clearance prior to the start date. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance Qualifications We Prefer Experience with Agile processes and techniques. Experience with Dynamic Object-Oriented Requirements System (DOORS). Experience with development, environmental, qualification, production, manufacturing and operations testing Experience problem solving and debugging. Experience with Model Based Engineering processes, techniques, and tools (Rhapsody and IBM Rational Model Manager and/or Cameo Systems Modeler/Enterprise Architect and Teamwork Cloud preferred, with understanding of Systems Modeling Language (SysML), and/or Unified Modeling Language (UML). Experience working cross-functionally, within and outside your own team, to support the development and growth of work tasks Experience in developing, decomposing, and managing systems requirements Experience recognizing areas of improvement or customer needs and relaying them to senior staff as business development possibilities. Experience demonstrating a sense of urgency, prudent risk-taking and adaptive response to challenges. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as: Onsite Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Candidates will learn more about role type and current site status throughout the recruiting process. Requires theoretical to advanced knowledge of work area typically obtained through University Degree combined with experience. Practical knowledge of RTX projects, programs or systems with the ability to make enhancements and leverage in daily work. Typically requires a University Degree or equivalent experience and minimum 2 years of prior relevant experience. Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics(STEM) and a minimum of 2 years of prior relevant experience unless prohibited by local laws/regulations. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: . click apply for full job details
Job Description Date Posted: 2026-11-10 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required on day 1 At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. What You Will Do Serve as Product Owner for an Agile software development team supporting LVC simulation capabilities. Define and communicate product vision, roadmap, and priorities aligned with customer and program objectives. Own and prioritize the product backlog, including features, user stories, and acceptance criteria. Lead requirements development, decomposition, traceability, and change management activities. Collaborate with software developers and architects to define technical solutions and implementation approaches. Support development and enhancement of C++-based simulation frameworks and infrastructure. Participate in software design reviews, architecture discussions, and technical trade studies. Review and approve pull requests while promoting software quality, coding standards, and maintainability. Lead system integration, verification, and validation activities across the product lifecycle. Facilitate Agile ceremonies and stakeholder reviews, including sprint planning, demonstrations, and retrospectives. Identify and mitigate technical, integration, and program risks. Mentor engineers and promote Agile, Systems Engineering, and Software Engineering best practices. Perform occasional travel to support project needs (typically less than 10%). Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 8 years of prior relevant experience unless prohibited by local laws/regulations. Experience serving as a Product Owner, Technical Lead, Principal Engineer, or equivalent leadership role. Strong systems engineering background, including requirements development, traceability, integration, and verification. Proficiency in C++ software development. Experience supporting software architecture, design, implementation, and debugging activities. Experience conducting peer code reviews and reviewing pull requests in a collaborative development environment. Experience working across cross-functional teams including software, systems, integration, and test engineering. Strong communication, customer engagement, and technical leadership skills. Active Secret security clearance. Qualifications We Prefer Advanced STEM degree Experience using AFSIM or other mission analysis simulation tools Experience developing or supporting Live Virtual Constructive (LVC) simulation environments. Experience with Distributed Interactive Simulation (DIS), High-Level Architecture (HLA), TENA, or related simulation protocols/frameworks. Experience working within Agile development environments (Scrum, SAFe, Kanban, or similar). Experience developing and managing product backlogs, user stories, and acceptance criteria. Experience with real-time, distributed, or mission-critical software systems. SAFe Product Owner/Product Manager (POPM), CSPO, or similar Agile certification. Familiarity with source control and CI/CD development workflows (Git, GitLab, GitHub, Bitbucket, or similar). Experience with Model-Based Systems Engineering (MBSE), SysML, Cameo, or MagicDraw. Experience with Linux development environments. Experience with DevSecOps pipelines and automated testing frameworks. Experience with modern C++ standards (C+/C+). Experience with multi-threaded, networked, or distributed software architectures. Experience supporting architecture definition and technical roadmaps. INCOSE CSEP/ESEP or related professional certification. Learn More & Apply Now Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location: Tucson, AZ As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 118,300 USD - 224,900 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
11/11/2026
Full time
Job Description Date Posted: 2026-11-10 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 805 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required on day 1 At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. What You Will Do Serve as Product Owner for an Agile software development team supporting LVC simulation capabilities. Define and communicate product vision, roadmap, and priorities aligned with customer and program objectives. Own and prioritize the product backlog, including features, user stories, and acceptance criteria. Lead requirements development, decomposition, traceability, and change management activities. Collaborate with software developers and architects to define technical solutions and implementation approaches. Support development and enhancement of C++-based simulation frameworks and infrastructure. Participate in software design reviews, architecture discussions, and technical trade studies. Review and approve pull requests while promoting software quality, coding standards, and maintainability. Lead system integration, verification, and validation activities across the product lifecycle. Facilitate Agile ceremonies and stakeholder reviews, including sprint planning, demonstrations, and retrospectives. Identify and mitigate technical, integration, and program risks. Mentor engineers and promote Agile, Systems Engineering, and Software Engineering best practices. Perform occasional travel to support project needs (typically less than 10%). Qualifications You Must Have Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 8 years of prior relevant experience unless prohibited by local laws/regulations. Experience serving as a Product Owner, Technical Lead, Principal Engineer, or equivalent leadership role. Strong systems engineering background, including requirements development, traceability, integration, and verification. Proficiency in C++ software development. Experience supporting software architecture, design, implementation, and debugging activities. Experience conducting peer code reviews and reviewing pull requests in a collaborative development environment. Experience working across cross-functional teams including software, systems, integration, and test engineering. Strong communication, customer engagement, and technical leadership skills. Active Secret security clearance. Qualifications We Prefer Advanced STEM degree Experience using AFSIM or other mission analysis simulation tools Experience developing or supporting Live Virtual Constructive (LVC) simulation environments. Experience with Distributed Interactive Simulation (DIS), High-Level Architecture (HLA), TENA, or related simulation protocols/frameworks. Experience working within Agile development environments (Scrum, SAFe, Kanban, or similar). Experience developing and managing product backlogs, user stories, and acceptance criteria. Experience with real-time, distributed, or mission-critical software systems. SAFe Product Owner/Product Manager (POPM), CSPO, or similar Agile certification. Familiarity with source control and CI/CD development workflows (Git, GitLab, GitHub, Bitbucket, or similar). Experience with Model-Based Systems Engineering (MBSE), SysML, Cameo, or MagicDraw. Experience with Linux development environments. Experience with DevSecOps pipelines and automated testing frameworks. Experience with modern C++ standards (C+/C+). Experience with multi-threaded, networked, or distributed software architectures. Experience supporting architecture definition and technical roadmaps. INCOSE CSEP/ESEP or related professional certification. Learn More & Apply Now Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Clearance Information: This position requires security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Location: Tucson, AZ As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 118,300 USD - 224,900 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Apex Technology Corporation
Cornelius, North Carolina
Job Description Summary The Senior Systems Engineer is Apex's highest-level technical resource - a deeply experienced engineer responsible for designing, scoping, and delivering complex IT infrastructure projects for managed services clients. This role leads project engineering from design through implementation, writes technical scopes, and serves as the senior technical authority across Microsoft, networking, and systems environments. While project work is the primary focus, the Senior Systems Engineer also serves as an escalation resource for the most complex issues the service desk team cannot resolve. Beyond individual technical contributions, this role is expected to mentor and develop the engineers and technicians around them, raising the technical standard of the entire team. Primary Responsibilities Project Engineering & Design Design and engineer complex IT infrastructure solutions tailored to each client's environment, business needs, and risk profile Lead solution design across Microsoft server environments, virtualization (Hyper-V), Microsoft 365, Azure, networking, and security Architect WAN/LAN infrastructure, firewall configurations, VPN and remote access solutions, and network security implementations Evaluate client environments to identify gaps, risks, and opportunities for improvement and translate findings into actionable project designs Ensure all designs are technically sound, scalable, and aligned with Apex's standards and best practices Project Delivery Lead the end-to-end delivery of infrastructure projects from kickoff through completion Design and deploy IT infrastructure solutions including server builds, network deployments, cloud migrations, and system upgrades Collaborate closely with the Project Manager, Account Manager, and vCIO to ensure projects are delivered on time, on scope, and to client expectations Communicate proactively with clients throughout project delivery - keeping them informed of progress, changes, and any issues that arise Coordinate with Network/Systems Engineers and other technical resources on project execution tasks Scope Writing & Technical Documentation Create detailed project scopes that accurately capture client needs, mitigate risks, and define clear deliverables and boundaries Ensure scopes are written with enough specificity to protect Apex and set clear expectations with clients Maintain and create detailed technical documentation in IT Glue for all project work and system configurations Document all client environment changes, configurations, and implementations thoroughly and accurately Escalation Support Serve as the senior technical escalation point for complex issues that exceed the scope of the Network/Systems Engineer Diagnose and resolve advanced technical problems across Microsoft environments, networking, and infrastructure Provide guidance to the service desk team on difficult issues without taking over tickets that should remain at lower tiers Note: escalation support is a secondary function - project engineering is the primary focus of this role Leadership & Mentoring Set the technical standard for Apex's engineering and service desk teams through demonstrated excellence Actively mentor and develop Network/Systems Engineers, Field Technicians, and Service Desk Technicians Share knowledge proactively - through documentation, informal coaching, and formal training Identify skill gaps on the technical team and work with the Engineering Manager and Director of Operations to address them Contribute to the continuous improvement of Apex's technical standards, tools, and processes Ticket Management Log all work accurately and in real time in ConnectWise Work through the assigned ticket queue in priority order Keep ticket notes clear, complete, and useful for anyone who picks up the ticket after you Meet defined response time and resolution SLAs consistently Documentation Adherence Follow all standard operating procedures documented in IT Glue Adhere to Apex's security best practices on every ticket Never bypass documented processes - if a process is unclear or missing, flag it Contribute to documentation improvements when gaps or outdated procedures are identified Customer Service Excellence Keep clients informed of ticket progress and resolution status throughout the support process Communicate professionally and clearly in all client interactions Identify patterns and recurring issues within client environments and flag them to the Service Desk Manager Work collaboratively with dispatchers, service managers, and engineers Represent Apex professionally in every client interaction Required Qualifications 10+ years of IT experience, with significant time spent in systems/network engineering or infrastructure project delivery Deep hands-on expertise with Microsoft server environments including Windows Server, Active Directory, Group Policy, DNS/DHCP, and Hyper-V Strong Microsoft 365 and Azure administration experience - including Exchange Online, Teams, SharePoint, Intune, and Azure AD Advanced networking knowledge - routing, switching, VLANs, VPNs, WAN/LAN architecture, and firewall configuration Experience with enterprise firewall platforms (Fortinet, SonicWall, Meraki, or similar) Demonstrated experience designing and delivering complex infrastructure projects end-to-end Experience writing technical scopes, project plans, or statements of work Strong communication skills - able to present technical recommendations clearly to both technical and executive audiences Experience mentoring or developing junior technical staff Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent experience considered Valid driver's license and ability to travel to client sites as needed Preferred Qualifications MSP experience strongly preferred Microsoft certifications: MD-102, AZ-104, AZ-305, MS-700, or equivalent CompTIA Network+, Security+, or similar certifications Experience with backup and disaster recovery platforms (Datto, Veeam, or similar) Familiarity with cybersecurity frameworks and tools relevant to the SMB market Experience with ConnectWise Manage, ScreenConnect, and IT Glue MBA or Master's degree in a related field What This Role Is Not Not a service desk or helpdesk role - day-to-day ticket work is primarily handled by the service desk team Not a purely reactive escalation role - project engineering and design are the primary focus Not a project management role - project coordination and client scheduling are owned by the Project Manager Not a role for someone who wants to specialize narrowly - breadth across Microsoft, networking, and systems is required What Makes Someone Successful Here Designs solutions that actually work in the real world - technically excellent and practically deliverable Writes scopes that protect Apex and give clients confidence - clear, specific, and complete Delivers projects cleanly - on scope, well-documented, and with clients who feel taken care of Raises the technical bar around them - the team is better because this person is on it Stays current on the technologies Apex supports and brings that knowledge back to the team Communicates with clients at a level that builds trust - credible, clear, and never condescending Self-directed and self-motivated - doesn't need to be managed through complex work Benefits Competitive salary based on experience and qualifications Comprehensive benefits (Medical, Dental, Vision, 401k, Paid Time Off, Paid Holidays) Quarterly incentives based on individual and team KPIs On-the-job training and support Team-based work environment Schedule Monday-Friday, 8:00 AM-5:00 PM. May require work outside of normal business hours on occasion. On call rotation required after 90 days Work Location Onsite in Cornelius, NC Local travel required for onsite client project work and escalation visits Hybrid work opportunity (up to 2 days/week) available after 90 days, based on performance This is a general overview of the role and does not constitute a comprehensive list of all duties and responsibilities.
11/11/2026
Full time
Job Description Summary The Senior Systems Engineer is Apex's highest-level technical resource - a deeply experienced engineer responsible for designing, scoping, and delivering complex IT infrastructure projects for managed services clients. This role leads project engineering from design through implementation, writes technical scopes, and serves as the senior technical authority across Microsoft, networking, and systems environments. While project work is the primary focus, the Senior Systems Engineer also serves as an escalation resource for the most complex issues the service desk team cannot resolve. Beyond individual technical contributions, this role is expected to mentor and develop the engineers and technicians around them, raising the technical standard of the entire team. Primary Responsibilities Project Engineering & Design Design and engineer complex IT infrastructure solutions tailored to each client's environment, business needs, and risk profile Lead solution design across Microsoft server environments, virtualization (Hyper-V), Microsoft 365, Azure, networking, and security Architect WAN/LAN infrastructure, firewall configurations, VPN and remote access solutions, and network security implementations Evaluate client environments to identify gaps, risks, and opportunities for improvement and translate findings into actionable project designs Ensure all designs are technically sound, scalable, and aligned with Apex's standards and best practices Project Delivery Lead the end-to-end delivery of infrastructure projects from kickoff through completion Design and deploy IT infrastructure solutions including server builds, network deployments, cloud migrations, and system upgrades Collaborate closely with the Project Manager, Account Manager, and vCIO to ensure projects are delivered on time, on scope, and to client expectations Communicate proactively with clients throughout project delivery - keeping them informed of progress, changes, and any issues that arise Coordinate with Network/Systems Engineers and other technical resources on project execution tasks Scope Writing & Technical Documentation Create detailed project scopes that accurately capture client needs, mitigate risks, and define clear deliverables and boundaries Ensure scopes are written with enough specificity to protect Apex and set clear expectations with clients Maintain and create detailed technical documentation in IT Glue for all project work and system configurations Document all client environment changes, configurations, and implementations thoroughly and accurately Escalation Support Serve as the senior technical escalation point for complex issues that exceed the scope of the Network/Systems Engineer Diagnose and resolve advanced technical problems across Microsoft environments, networking, and infrastructure Provide guidance to the service desk team on difficult issues without taking over tickets that should remain at lower tiers Note: escalation support is a secondary function - project engineering is the primary focus of this role Leadership & Mentoring Set the technical standard for Apex's engineering and service desk teams through demonstrated excellence Actively mentor and develop Network/Systems Engineers, Field Technicians, and Service Desk Technicians Share knowledge proactively - through documentation, informal coaching, and formal training Identify skill gaps on the technical team and work with the Engineering Manager and Director of Operations to address them Contribute to the continuous improvement of Apex's technical standards, tools, and processes Ticket Management Log all work accurately and in real time in ConnectWise Work through the assigned ticket queue in priority order Keep ticket notes clear, complete, and useful for anyone who picks up the ticket after you Meet defined response time and resolution SLAs consistently Documentation Adherence Follow all standard operating procedures documented in IT Glue Adhere to Apex's security best practices on every ticket Never bypass documented processes - if a process is unclear or missing, flag it Contribute to documentation improvements when gaps or outdated procedures are identified Customer Service Excellence Keep clients informed of ticket progress and resolution status throughout the support process Communicate professionally and clearly in all client interactions Identify patterns and recurring issues within client environments and flag them to the Service Desk Manager Work collaboratively with dispatchers, service managers, and engineers Represent Apex professionally in every client interaction Required Qualifications 10+ years of IT experience, with significant time spent in systems/network engineering or infrastructure project delivery Deep hands-on expertise with Microsoft server environments including Windows Server, Active Directory, Group Policy, DNS/DHCP, and Hyper-V Strong Microsoft 365 and Azure administration experience - including Exchange Online, Teams, SharePoint, Intune, and Azure AD Advanced networking knowledge - routing, switching, VLANs, VPNs, WAN/LAN architecture, and firewall configuration Experience with enterprise firewall platforms (Fortinet, SonicWall, Meraki, or similar) Demonstrated experience designing and delivering complex infrastructure projects end-to-end Experience writing technical scopes, project plans, or statements of work Strong communication skills - able to present technical recommendations clearly to both technical and executive audiences Experience mentoring or developing junior technical staff Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent experience considered Valid driver's license and ability to travel to client sites as needed Preferred Qualifications MSP experience strongly preferred Microsoft certifications: MD-102, AZ-104, AZ-305, MS-700, or equivalent CompTIA Network+, Security+, or similar certifications Experience with backup and disaster recovery platforms (Datto, Veeam, or similar) Familiarity with cybersecurity frameworks and tools relevant to the SMB market Experience with ConnectWise Manage, ScreenConnect, and IT Glue MBA or Master's degree in a related field What This Role Is Not Not a service desk or helpdesk role - day-to-day ticket work is primarily handled by the service desk team Not a purely reactive escalation role - project engineering and design are the primary focus Not a project management role - project coordination and client scheduling are owned by the Project Manager Not a role for someone who wants to specialize narrowly - breadth across Microsoft, networking, and systems is required What Makes Someone Successful Here Designs solutions that actually work in the real world - technically excellent and practically deliverable Writes scopes that protect Apex and give clients confidence - clear, specific, and complete Delivers projects cleanly - on scope, well-documented, and with clients who feel taken care of Raises the technical bar around them - the team is better because this person is on it Stays current on the technologies Apex supports and brings that knowledge back to the team Communicates with clients at a level that builds trust - credible, clear, and never condescending Self-directed and self-motivated - doesn't need to be managed through complex work Benefits Competitive salary based on experience and qualifications Comprehensive benefits (Medical, Dental, Vision, 401k, Paid Time Off, Paid Holidays) Quarterly incentives based on individual and team KPIs On-the-job training and support Team-based work environment Schedule Monday-Friday, 8:00 AM-5:00 PM. May require work outside of normal business hours on occasion. On call rotation required after 90 days Work Location Onsite in Cornelius, NC Local travel required for onsite client project work and escalation visits Hybrid work opportunity (up to 2 days/week) available after 90 days, based on performance This is a general overview of the role and does not constitute a comprehensive list of all duties and responsibilities.
Job Description Senior IT Support Engineer / IT Manager New York, Hybrid $100,000 - $110,000 + Benefits A growing international legal services organization is seeking a Senior IT Support Engineer to become one of the first technology hires supporting its expanding US operation. This is a unique opportunity to join a well-established business at a pivotal stage of growth and play a key role in shaping the firm's technology function across the United States. You'll act as the primary local IT contact, combining hands-on technical support with stakeholder management and operational oversight. Responsibilities: Serve as the primary technology contact for the US office. Deliver white-glove IT support to legal professionals and senior stakeholders. Coordinate office technology projects, including relocations, fit-outs, cabling, connectivity, and vendor management. Work closely with leadership to ensure technology services align with business needs. Support and administer Microsoft 365 technologies and end-user environments. Manage relationships with third-party suppliers and service providers. Assist with onboarding, hardware deployment, and office expansion initiatives. Act as an escalation point for complex technical issues. Requirements: Experience supporting professional services or legal environments. Strong end-user support and desktop engineering background. Familiarity with legal applications, including document management and practice management systems. Experience working within a law firm, legal services organisation, or MSP supporting legal clients. Excellent communication skills and the ability to engage with senior stakeholders. Comfortable balancing strategic responsibilities with hands-on technical work. Experience with Microsoft 365, Windows, endpoint management, and vendor coordination. What's on Offer? Opportunity to help establish and grow a US technology function. Direct exposure to senior leadership. Significant autonomy and ownership. Long-term career progression within a growing international business.
11/11/2026
Full time
Job Description Senior IT Support Engineer / IT Manager New York, Hybrid $100,000 - $110,000 + Benefits A growing international legal services organization is seeking a Senior IT Support Engineer to become one of the first technology hires supporting its expanding US operation. This is a unique opportunity to join a well-established business at a pivotal stage of growth and play a key role in shaping the firm's technology function across the United States. You'll act as the primary local IT contact, combining hands-on technical support with stakeholder management and operational oversight. Responsibilities: Serve as the primary technology contact for the US office. Deliver white-glove IT support to legal professionals and senior stakeholders. Coordinate office technology projects, including relocations, fit-outs, cabling, connectivity, and vendor management. Work closely with leadership to ensure technology services align with business needs. Support and administer Microsoft 365 technologies and end-user environments. Manage relationships with third-party suppliers and service providers. Assist with onboarding, hardware deployment, and office expansion initiatives. Act as an escalation point for complex technical issues. Requirements: Experience supporting professional services or legal environments. Strong end-user support and desktop engineering background. Familiarity with legal applications, including document management and practice management systems. Experience working within a law firm, legal services organisation, or MSP supporting legal clients. Excellent communication skills and the ability to engage with senior stakeholders. Comfortable balancing strategic responsibilities with hands-on technical work. Experience with Microsoft 365, Windows, endpoint management, and vendor coordination. What's on Offer? Opportunity to help establish and grow a US technology function. Direct exposure to senior leadership. Significant autonomy and ownership. Long-term career progression within a growing international business.
Job Description Job Description POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI8967c5-
11/11/2026
Full time
Job Description Job Description POSITION SUMMARY: The Senior Manager, Network Infrastructure & Services is responsible for the strategy, architecture, security, availability, and lifecycle management of all network and connectivity services supporting LBCT's critical business and terminal operations. This position provides leadership and oversight for enterprise networking, telecommunications, wireless infrastructure, operational technology (OT) connectivity, carrier services, network security platforms, and managed service providers. The Senior Manager oversees Cisco networking, Fortinet and Palo Alto security platforms, enterprise wireless infrastructure, network segmentation, carrier services, and managed service provider governance. The role ensures highly available, secure, and resilient network services capable of supporting 24x7 marine terminal operations. The Senior Manager develops technology roadmaps, establishes engineering standards, manages vendor relationships, and drives continuous improvement through automation, analytics, and emerging technologies. This position works closely with Cyber Security, Systems Administration, Operations, and business stakeholders to ensure infrastructure services meet operational and strategic business requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES Maintain a safe and secure working environment while promoting IT Operational excellence throughout the organization. Develop and maintain the terminal's network architecture, standards, technology roadmap, and lifecycle strategy. Architect highly available LAN, WAN, wireless, Internet, data center, cloud, and remote-access connectivity. Design networks for environments requiring extremely high availability and rapid recovery from infrastructure failures. Establish architecture and engineering standards for enterprise and outdoor wireless infrastructure. Establish network segmentation and security architectures separating corporate IT, OT, vendors, Internet-facing systems, and other security zones. Develop standards for switching, routing, firewalls, wireless, IP addressing, DNS/DHCP, network access control, and connectivity services. Evaluate emerging technologies and determine their applicability to terminal operations. Ensure infrastructure capacity supports growth in automation, IoT/OT devices, video, telemetry, mobile equipment, and cloud services. Participate in operational change management to minimize disruption to terminal activities. Provide technical leadership and governance for the terminal's Cisco environment. Maintain configuration, architecture, lifecycle, and resilience standards across the network environment. Lead network-security architecture and operations using technologies including Fortinet and Palo Alto Networks, as applicable. Maintain compliance with industry regulations and standards, including those specific to maritime and port operations. Partner with cybersecurity team to implement Zero Trust principles and strengthen protection of critical IT and operational infrastructure. Assist cyber team with regular security audits and vulnerability assessments. Own the performance and governance of network-related managed service providers, telecommunications carriers, contractors, and technology vendors. Maintain appropriate records of vendor issues, decisions, commitments, and outstanding actions. Enforce and monitor contractual service level agreements (SLAs) with IT vendors and assigned independent contractors. Foster a culture of accountability, technical excellence, continuous improvement, and customer service. With other IT management, contribute to the development and implementation of the IT strategy for the terminal. Perform other related duties as assigned. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES : Strong managerial, supervisory, and decision-making skills to achieve department and company goals. Excellent interpersonal skills. Ability to interact with a variety of people throughout the corporation. Ability to remain calm and professional during confrontational situations. Effective public speaking and presentation skills. Be able to present and defend a point of view. Possess excellent communication, written, oral, and interpersonal and teamwork skills, communicate constructively and confidently, listen openly, and collaborate well with staff and others in different groups. Ability to relate information from a multitude of sources. Capability to turn theoretical information into practical applications. Convey a professional and positive attitude with action/results orientation to problem solving and elimination of backlogs. Proven ability and experience in exercising good judgment and discretion in handling confidential materials and matters. Possess strong organizational and analytical skills in managing daily, weekly, monthly, quarterly, or annual deadlines, but flexible to a changing list of priorities, sometimes daily. Excellent attention to detail with a high degree of accuracy. Ability to handle multiple demands; prioritize workloads; establish and maintain positive, cooperative, and productive working relationships. Advanced understanding and familiarity with Microsoft: Server, SQL, Office Suite, Azure, Active Directory, and DNS. Advanced understanding of and familiarity with VMWare and Dell EMC storage solutions. Experience with vulnerability scanning solutions. Familiarity with the NIST Cybersecurity Framework, CIS Controls, and relevant cybersecurity frameworks. In-depth knowledge of Routing and switching, TCP/IP, BGP and OSPF, VLANs and VRFs, Wireless networking, Firewalls, VPN technologies, Network segmentation, DNS/DHCP, Network monitoring, and High-availability architecture. Network automation using APIs, scripting, orchestration platforms, or infrastructure as code. Knowledge of marine terminal technology is highly desirable, including Terminal Operating Systems, Gate systems, OCR, RFID, GPS/location technologies, and truck appointment systems (NAVIS experience a plus). Stay informed about emerging technologies and trends and make recommendations for future IT investments. EDUCATION AND/OR EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. Seven (7+) years of progressive experience in network engineering, telecommunications, or infrastructure operations. Five (5+) years of leadership experience managing technical teams or critical infrastructure services. Advanced experience with Cisco networking technologies. Significant experience with enterprise firewall and security technologies, Palo Alto and/or Fortinet preferred. Experience in a marine container terminal or similar industrial environment is preferred Experience working in a unionized environment, a plus. PHYSICAL REQUIREMENTS The ability to work any days or hours, including weekends and holidays. The ability to walk and stand for extended periods of time. The ability to use a computer and keyboard. The ability to sit and work at a desk and/or computer for extended periods of time. The ability to lift 30-50 pounds with or without assistance. The ability to drive a company owned pickup truck. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. WORKING ENVIRONMENT The work is performed both inside and outside at LBCT sites, various marine terminal locations, in temporary offices and in classrooms. Position is based in Long Beach, CA; work assignments may require travel to other marine terminal sites or travel to other offices. TWIC: You will be required to apply and successfully obtain a TWIC (Transportation Worker's Identification Credential). NOTE: This job description is not all-inclusive. An Employee may perform other related duties as required to meet the ongoing needs of LBCT LLC. LBCT LLC is an equal opportunity employer committed to equity and inclusion in the workplace. Compensation details: 00 Yearly Salary PI8967c5-
Job Description Open to Peoria, IL and Dallas, TX Position's Contributions to Work Group : - This role serves as a hybrid Project Manager supporting delivery teams across the Cat Dealer ERP transformation program. - The individual will facilitate Agile ceremonies, drive work decomposition, backlog refinement and prioritization in Azure DevOps, manage dependencies and milestones, coordinate stakeholder communications, and help ensure delivery commitments are met. - The role is critical to maintaining alignment across teams, improving delivery predictability, and providing transparency into program progress, risks, and outcomes. - Enable delivery across complex, enterprise-scale workstreams including release planning, readiness, coordination, and execution activities. Your contribution will include driving transparency through dashboards, fostering collaboration across cross-functional teams, and supporting continuous improvement to deliver high-quality ERP capabilities on time and within scope Typical task breakdown: - Facilitate Agile ceremonies including Daily Standups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives. - Coach teams on Agile principles, Scrum practices, and continuous improvement. - Partner with Product Managers, Product Owners, and technical teams to decompose and prioritize work in Azure DevOps, ensuring a healthy, execution-ready backlog aligned to delivery commitments. - Ensure user stories, acceptance criteria, estimates, and dependencies are clearly defined and understood. - Remove impediments, resolve blockers, and escalate risks and issues as needed. - Coordinate execution across multiple teams and workstreams to drive alignment and delivery predictability. - Facilitate cross-team dependency identification, management, and resolution. - Support Program Increment (PI) Planning, sprint planning, and release planning activities. - Manage and track project milestones, delivery commitments, risks, assumptions, issues, and dependencies. - Coordinate release readiness activities, deployment planning, and execution support across teams. - Develop and maintain Azure DevOps dashboards, metrics, and reporting to provide visibility into progress, risks, and outcomes. Prepare and communicate delivery status, milestones, risks, and key - decisions to stakeholders and leadership. - Foster collaboration, accountability, and effective communication across business, product, engineering, and vendor teams. - Drive adherence to Agile standards, delivery best practices, and continuous improvement initiatives to ensure successful delivery of ERP capabilities. Interaction with team : - Working with the Dealer and Rental Systems PMO team and broader ERP program team, including external partners. Work environment : come into office when needed ( local ) because eventually this role will be full-time in office. Candidate needs to be local already. Education & Experience Required: - No degree, they must have 8+ years exp as a PM - Degree ( preferred), they must have 5+ years exp as PM Required Technical Skills (Required) - Azure DevOps expertise, including backlog management, work item decomposition, sprint planning, tracking, dashboards, and reporting - Strong Agile and Scrum knowledge with experience facilitating Agile ceremonies and coaching teams. SAFe experience a plus. - Project and program management experience, including milestone tracking, dependency management, RAID management, and stakeholder communications - Experience coordinating work across multiple teams and managing delivery against commitments - Technical understanding of the software product development lifecycle and digital product delivery practices - Proficiency with - Miro experience (nice to have) Soft Skills (Required) - Excellent communication - Strong facilitation and meeting leadership skills - Relationship building and stakeholder management - Cross-functional collaboration - Servant leadership mindset - Conflict resolution and negotiation - Organizational and prioritization skills - Critical thinking and problem solving - Ability to build alignment and gain buy-in - Results oriented and outcome driven
11/11/2026
Full time
Job Description Open to Peoria, IL and Dallas, TX Position's Contributions to Work Group : - This role serves as a hybrid Project Manager supporting delivery teams across the Cat Dealer ERP transformation program. - The individual will facilitate Agile ceremonies, drive work decomposition, backlog refinement and prioritization in Azure DevOps, manage dependencies and milestones, coordinate stakeholder communications, and help ensure delivery commitments are met. - The role is critical to maintaining alignment across teams, improving delivery predictability, and providing transparency into program progress, risks, and outcomes. - Enable delivery across complex, enterprise-scale workstreams including release planning, readiness, coordination, and execution activities. Your contribution will include driving transparency through dashboards, fostering collaboration across cross-functional teams, and supporting continuous improvement to deliver high-quality ERP capabilities on time and within scope Typical task breakdown: - Facilitate Agile ceremonies including Daily Standups, Sprint Planning, Backlog Refinement, Sprint Reviews, and Retrospectives. - Coach teams on Agile principles, Scrum practices, and continuous improvement. - Partner with Product Managers, Product Owners, and technical teams to decompose and prioritize work in Azure DevOps, ensuring a healthy, execution-ready backlog aligned to delivery commitments. - Ensure user stories, acceptance criteria, estimates, and dependencies are clearly defined and understood. - Remove impediments, resolve blockers, and escalate risks and issues as needed. - Coordinate execution across multiple teams and workstreams to drive alignment and delivery predictability. - Facilitate cross-team dependency identification, management, and resolution. - Support Program Increment (PI) Planning, sprint planning, and release planning activities. - Manage and track project milestones, delivery commitments, risks, assumptions, issues, and dependencies. - Coordinate release readiness activities, deployment planning, and execution support across teams. - Develop and maintain Azure DevOps dashboards, metrics, and reporting to provide visibility into progress, risks, and outcomes. Prepare and communicate delivery status, milestones, risks, and key - decisions to stakeholders and leadership. - Foster collaboration, accountability, and effective communication across business, product, engineering, and vendor teams. - Drive adherence to Agile standards, delivery best practices, and continuous improvement initiatives to ensure successful delivery of ERP capabilities. Interaction with team : - Working with the Dealer and Rental Systems PMO team and broader ERP program team, including external partners. Work environment : come into office when needed ( local ) because eventually this role will be full-time in office. Candidate needs to be local already. Education & Experience Required: - No degree, they must have 8+ years exp as a PM - Degree ( preferred), they must have 5+ years exp as PM Required Technical Skills (Required) - Azure DevOps expertise, including backlog management, work item decomposition, sprint planning, tracking, dashboards, and reporting - Strong Agile and Scrum knowledge with experience facilitating Agile ceremonies and coaching teams. SAFe experience a plus. - Project and program management experience, including milestone tracking, dependency management, RAID management, and stakeholder communications - Experience coordinating work across multiple teams and managing delivery against commitments - Technical understanding of the software product development lifecycle and digital product delivery practices - Proficiency with - Miro experience (nice to have) Soft Skills (Required) - Excellent communication - Strong facilitation and meeting leadership skills - Relationship building and stakeholder management - Cross-functional collaboration - Servant leadership mindset - Conflict resolution and negotiation - Organizational and prioritization skills - Critical thinking and problem solving - Ability to build alignment and gain buy-in - Results oriented and outcome driven
Satyam Venture Engineering Services
Michigan, North Dakota
Job Description Role: Technical Program Manager (TPM) - EE/SW Integration & Release Location: Novi, MI, USA Technical Program Manager (TPM) with deep expertise in EE integration, and embedded software integration for modern vehicle platforms. This role combines hands-on technical understanding with program leadership, ensuring that electronic control units (ECUs), networks, and software stacks integrate seamlessly and meet all functional, safety, and quality requirements. Drive vehicle-level system integration, coordinating embedded software releases, ECU hardware maturity, diagnostics, validation, and compliance activities. Work directly with software engineers, systems engineers, validation teams, and suppliers to ensure robust delivery. Roles and Responsibilities Drive EE/SW integration activities for prototype, pre-production, and production builds. Manage ECU-level and network-level integration issues across CAN, LIN, FlexRay, and Automotive Ethernet. Ensure bootloader, flashing, and software update processes (OTA or UDS-based) are fully validated. Oversee network bring-up, diagnostics verification, and DTC (Diagnostic Trouble Code) testing. Align interface control documents (ICDs), network description files (DBC, LDF, FIBEX, ARXML), and ensure configuration consistency. Review ECU software release notes to confirm feature completeness and backward compatibility. Coordinate SIL (Software-in-the-Loop), HIL (Hardware-in-the-Loop), and full vehicle integration testing. Drive test automation and regression coverage for system-level functionality using tools such as dSPACE, Vector CANoe/CANalyzer, ETAS LABCAR, or NI Veristand. Ensure test results are traceable to system and software requirements. Track power consumption, network load, wake-up/sleep, and timing analysis during integration phases. Own open issue dashboards (JIRA, ALM, or similar) and ensure clear root cause tracking with engineering teams. Support change management and version control (Git, SVN, or PTC tools) to maintain ECU software integrity. Validate that ASIL-level software components meet ISO 26262 compliance requirements. Coordinate FMEA (Failure Mode and Effects Analysis) and DFMEA closure for integration-related issues. Interface with EE design teams, SW developers, calibration engineers, and supplier integration teams to align dependencies. Communicate integration readiness metrics (flash status, network stability, regression pass rates) to leadership. Prepare gate review documentation, highlighting technical maturity and open risk items before release.
11/11/2026
Full time
Job Description Role: Technical Program Manager (TPM) - EE/SW Integration & Release Location: Novi, MI, USA Technical Program Manager (TPM) with deep expertise in EE integration, and embedded software integration for modern vehicle platforms. This role combines hands-on technical understanding with program leadership, ensuring that electronic control units (ECUs), networks, and software stacks integrate seamlessly and meet all functional, safety, and quality requirements. Drive vehicle-level system integration, coordinating embedded software releases, ECU hardware maturity, diagnostics, validation, and compliance activities. Work directly with software engineers, systems engineers, validation teams, and suppliers to ensure robust delivery. Roles and Responsibilities Drive EE/SW integration activities for prototype, pre-production, and production builds. Manage ECU-level and network-level integration issues across CAN, LIN, FlexRay, and Automotive Ethernet. Ensure bootloader, flashing, and software update processes (OTA or UDS-based) are fully validated. Oversee network bring-up, diagnostics verification, and DTC (Diagnostic Trouble Code) testing. Align interface control documents (ICDs), network description files (DBC, LDF, FIBEX, ARXML), and ensure configuration consistency. Review ECU software release notes to confirm feature completeness and backward compatibility. Coordinate SIL (Software-in-the-Loop), HIL (Hardware-in-the-Loop), and full vehicle integration testing. Drive test automation and regression coverage for system-level functionality using tools such as dSPACE, Vector CANoe/CANalyzer, ETAS LABCAR, or NI Veristand. Ensure test results are traceable to system and software requirements. Track power consumption, network load, wake-up/sleep, and timing analysis during integration phases. Own open issue dashboards (JIRA, ALM, or similar) and ensure clear root cause tracking with engineering teams. Support change management and version control (Git, SVN, or PTC tools) to maintain ECU software integrity. Validate that ASIL-level software components meet ISO 26262 compliance requirements. Coordinate FMEA (Failure Mode and Effects Analysis) and DFMEA closure for integration-related issues. Interface with EE design teams, SW developers, calibration engineers, and supplier integration teams to align dependencies. Communicate integration readiness metrics (flash status, network stability, regression pass rates) to leadership. Prepare gate review documentation, highlighting technical maturity and open risk items before release.
Job Description We are seeking a LAN/Network Specialist - VoIP Engineer to support telecommunications and network infrastructure at a government location. This role offers the opportunity to work with modern VoIP systems, network equipment, and collaboration technologies in a dynamic environment. About the Role This position supports a government agency's telecommunications and network operations, with a focus on VoIP systems, network connectivity, and end-user collaboration tools. You will work on-site with some limited remote flexibility, maintaining and troubleshooting critical communications infrastructure. Responsibilities Manage and administer VoIP Call Manager systems, including user licensing and configuration Program and troubleshoot VoIP phone and telecom issues Perform network cable pulls, install network drops, and manage fiber connectivity Manage physical connections from ISP including demarc, fiber, POTS, and fax lines Collaborate with network teams to resolve network, wireless, and VoIP issues Resolve trouble tickets with Help-Desk team for end-to-end resolution Maintain and support tributary equipment Perform basic physical layer troubleshooting for network switches and fiber connections Support wireless access points and WAP installations Monitor meeting quality and bandwidth usage using Microsoft Teams Admin Center and Azure portals Support conference room and virtual meeting equipment including Polycom, Cisco, and ScreenBeam systems Identify and troubleshoot issues affecting online meeting experience and call quality Requirements 1-3 years of experience working with VoIP Call Manager 1-3 years of experience with network and wireless equipment 1-3 years of experience performing network cable pulls, network drops, and fiber connectivity troubleshooting 1-3 years of experience working with ISP, demarc, fiber, POTS, and fax line connections U.S. citizen or green card holder with at least 3 years U.S. residency Ability to obtain Public Trust clearance Strong attention to detail and ability to process tasks efficiently and accurately Integrity and strong moral principles Ability to develop and maintain standardized processes and procedures Driven to learn and adapt to new technologies Excellent interpersonal and communication skills Nice to Have CCNA or VoIP certification
11/11/2026
Full time
Job Description We are seeking a LAN/Network Specialist - VoIP Engineer to support telecommunications and network infrastructure at a government location. This role offers the opportunity to work with modern VoIP systems, network equipment, and collaboration technologies in a dynamic environment. About the Role This position supports a government agency's telecommunications and network operations, with a focus on VoIP systems, network connectivity, and end-user collaboration tools. You will work on-site with some limited remote flexibility, maintaining and troubleshooting critical communications infrastructure. Responsibilities Manage and administer VoIP Call Manager systems, including user licensing and configuration Program and troubleshoot VoIP phone and telecom issues Perform network cable pulls, install network drops, and manage fiber connectivity Manage physical connections from ISP including demarc, fiber, POTS, and fax lines Collaborate with network teams to resolve network, wireless, and VoIP issues Resolve trouble tickets with Help-Desk team for end-to-end resolution Maintain and support tributary equipment Perform basic physical layer troubleshooting for network switches and fiber connections Support wireless access points and WAP installations Monitor meeting quality and bandwidth usage using Microsoft Teams Admin Center and Azure portals Support conference room and virtual meeting equipment including Polycom, Cisco, and ScreenBeam systems Identify and troubleshoot issues affecting online meeting experience and call quality Requirements 1-3 years of experience working with VoIP Call Manager 1-3 years of experience with network and wireless equipment 1-3 years of experience performing network cable pulls, network drops, and fiber connectivity troubleshooting 1-3 years of experience working with ISP, demarc, fiber, POTS, and fax line connections U.S. citizen or green card holder with at least 3 years U.S. residency Ability to obtain Public Trust clearance Strong attention to detail and ability to process tasks efficiently and accurately Integrity and strong moral principles Ability to develop and maintain standardized processes and procedures Driven to learn and adapt to new technologies Excellent interpersonal and communication skills Nice to Have CCNA or VoIP certification
Job Description Description Please note that this posting is for a contract assignment and is not a full-time employment opportunity with fortune 500 company. Candidates selected for roles will be employed as contract workers through companies approved 3rd party Direct Source provider for the duration of the specified project and will not be an employee of client. Job Summary We are seeking a Sr. Program Manager to join our Web Services Strategic Accounts organization. In this highly visible role, you will serve as a strategic partner to account leadership across some of our largest account teams, designing and driving the mechanisms, governance, and operational rigor that enable complex, cross-functional teams to deliver measurable customer outcomes. You will operate at the intersection of strategy and execution - ensuring the right work gets done, at the right time, with the right level of visibility and accountability. Our Strategic Accounts organization supports the largest, most complex customer relationships in Web Services. These accounts are unlike any other, with large teams and multiple cross-functional workstreams, and customer requirements extend beyond standard protocols. Account-based program management exists here because the sheer scale and operational complexity of Strategic Accounts demand dedicated, embedded program leadership to coordinate account-specific initiatives and mechanisms. If you are excited about enabling high-performing teams at scale, building mechanisms that create leverage for senior leaders, driving operational excellence across multi-stakeholder programs, and leveraging generative AI to transform how organizations operate - we would love to hear from you. About the Role You will be a critical enabler for district and account leadership, providing comprehensive program management support across the full lifecycle of account operations and strategic initiatives. You will maintain a holistic view of your supported accounts and district, driving consistency, standardization, transparency, and continuous improvement across the organization. You will interface with senior account leadership, ensuring alignment and accountability across complex, multi-stakeholder programs. You will translate leadership priorities into executable program plans, build governance frameworks that create visibility at every level, and design repeatable mechanisms that enable your supported organizations to operate at a higher level than they could without you. You are encouraged to think big, invent, and take ownership. You will not simply manage programs handed to you - you will identify operational gaps, propose solutions, and build mechanisms that scale. You will champion generative AI adoption within your workflows and across your supported teams, continuously seeking opportunities to automate, accelerate, and improve how the organization operates. Successful candidates will have a strong program management background, demonstrated ability to operate autonomously at a strategic level, excellent organizational and communication skills, and a track record of driving operational outcomes in ambiguous, fast-paced environments. You will be a peer leader who gains stakeholder buy-in, influences without authority, and creates leverage for the leaders you support. Key Job Responsibilities You will establish a deep understanding of your district/account's operational rhythms, leadership priorities, and team dynamics. Sr. Program Managers are responsible for four core focus areas: 1. Account-Specific Cadence Management You will establish, own, and continuously improve account and district-specific business cadences. You will manage reporting cycles, maintain organizational calendars, and ensure cadence mechanisms drive accountability and decision-making rather than status reporting. 2. Account-Specific Tooling & Mechanisms You will own the infrastructure that enables account team productivity. This includes designing and managing tracking systems, knowledge bases, internal sites, automation workflows, technology migrations, and permissions management. You will drive adoption of generative AI tools across account teams, pilot high-impact use cases, and scale best practices across the district. 3. Account-Specific Onboarding & Enablement You will design and manage programs that accelerate team member productivity. Strategic Accounts carry unique onboarding requirements beyond standard protocols. You will own end-to-end onboarding and offboarding processes and coordinate ongoing enablement programs with technical and sales readiness teams. 4. Strategic Programs & Initiatives You will build and manage high-impact programs aligned to account team goals, and large-scale event planning. You will apply disciplined program governance - clear charters, defined success criteria, stage-gate reviews, and escalation paths - to ensure every program is tied to measurable business outcomes. About the Team The Web Services Strategic Accounts Program Management team operates as strategic partners embedded within district/account teams. We are an internal (not customer-facing) function that creates leverage for the leaders and organizations we support. We are not project coordinators - we are strategic program managers who design governance frameworks, build repeatable mechanisms, and ensure cross-functional teams are coordinated toward shared customer outcomes. Our engagement model enables leaders to redirect time from operational execution to strategic customer engagement and high-impact decision-making. We serve as the connective tissue for our supported organizations: anticipating needs, connecting cross-functional partners, maintaining institutional knowledge, and driving accountability for deliverables across complex, multi-stakeholder initiatives. Basic Qualifications 7+ years of experience in program management, operational excellence, or strategic operations roles supporting enterprise-scale technology organizations 5+ years of experience designing, building, and scaling operational mechanisms and governance frameworks for cross-functional programs 3+ years of experience partnering directly with senior leadership to drive strategic and operational outcomes Experience managing multiple concurrent programs with competing priorities in ambiguous, fast-paced environments Bachelor's degree in Business, Operations, Computer Science, Engineering, or a related discipline (or equivalent professional experience) Knowledge of general AI tools Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications Experience operating within large, matrixed organizations with complex stakeholder landscapes and multiple cross-functional dependencies Track record of building mechanisms that demonstrably improved operational efficiency, reduced leadership burden, or accelerated team productivity - with measurable outcomes Experience with generative AI tools and a demonstrated ability to identify and implement AI-driven process improvements within program management workflows Strong written and verbal communication skills with the ability to create executive-level narratives, standardized reporting frameworks, and stakeholder communications Experience with change management - driving adoption of new tools, processes, and ways of working across distributed teams PMP, PgMP, Agile Scrum or equivalent program management certification This posting is for a contract assignment with Tundra Technical Solutions to provide services to client. The pay range that Tundra in good faith reasonably expects to pay for this position is $80.0/hour - $85.00/hour. Tundra's benefits offering includes optional medical, dental, vision, retirement benefits, and a New Child Benefit. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. Tundra Technical Solutions is among North America's leading providers of Staffing and Consulting Services. Our success and our clients' success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct . click apply for full job details
11/11/2026
Full time
Job Description Description Please note that this posting is for a contract assignment and is not a full-time employment opportunity with fortune 500 company. Candidates selected for roles will be employed as contract workers through companies approved 3rd party Direct Source provider for the duration of the specified project and will not be an employee of client. Job Summary We are seeking a Sr. Program Manager to join our Web Services Strategic Accounts organization. In this highly visible role, you will serve as a strategic partner to account leadership across some of our largest account teams, designing and driving the mechanisms, governance, and operational rigor that enable complex, cross-functional teams to deliver measurable customer outcomes. You will operate at the intersection of strategy and execution - ensuring the right work gets done, at the right time, with the right level of visibility and accountability. Our Strategic Accounts organization supports the largest, most complex customer relationships in Web Services. These accounts are unlike any other, with large teams and multiple cross-functional workstreams, and customer requirements extend beyond standard protocols. Account-based program management exists here because the sheer scale and operational complexity of Strategic Accounts demand dedicated, embedded program leadership to coordinate account-specific initiatives and mechanisms. If you are excited about enabling high-performing teams at scale, building mechanisms that create leverage for senior leaders, driving operational excellence across multi-stakeholder programs, and leveraging generative AI to transform how organizations operate - we would love to hear from you. About the Role You will be a critical enabler for district and account leadership, providing comprehensive program management support across the full lifecycle of account operations and strategic initiatives. You will maintain a holistic view of your supported accounts and district, driving consistency, standardization, transparency, and continuous improvement across the organization. You will interface with senior account leadership, ensuring alignment and accountability across complex, multi-stakeholder programs. You will translate leadership priorities into executable program plans, build governance frameworks that create visibility at every level, and design repeatable mechanisms that enable your supported organizations to operate at a higher level than they could without you. You are encouraged to think big, invent, and take ownership. You will not simply manage programs handed to you - you will identify operational gaps, propose solutions, and build mechanisms that scale. You will champion generative AI adoption within your workflows and across your supported teams, continuously seeking opportunities to automate, accelerate, and improve how the organization operates. Successful candidates will have a strong program management background, demonstrated ability to operate autonomously at a strategic level, excellent organizational and communication skills, and a track record of driving operational outcomes in ambiguous, fast-paced environments. You will be a peer leader who gains stakeholder buy-in, influences without authority, and creates leverage for the leaders you support. Key Job Responsibilities You will establish a deep understanding of your district/account's operational rhythms, leadership priorities, and team dynamics. Sr. Program Managers are responsible for four core focus areas: 1. Account-Specific Cadence Management You will establish, own, and continuously improve account and district-specific business cadences. You will manage reporting cycles, maintain organizational calendars, and ensure cadence mechanisms drive accountability and decision-making rather than status reporting. 2. Account-Specific Tooling & Mechanisms You will own the infrastructure that enables account team productivity. This includes designing and managing tracking systems, knowledge bases, internal sites, automation workflows, technology migrations, and permissions management. You will drive adoption of generative AI tools across account teams, pilot high-impact use cases, and scale best practices across the district. 3. Account-Specific Onboarding & Enablement You will design and manage programs that accelerate team member productivity. Strategic Accounts carry unique onboarding requirements beyond standard protocols. You will own end-to-end onboarding and offboarding processes and coordinate ongoing enablement programs with technical and sales readiness teams. 4. Strategic Programs & Initiatives You will build and manage high-impact programs aligned to account team goals, and large-scale event planning. You will apply disciplined program governance - clear charters, defined success criteria, stage-gate reviews, and escalation paths - to ensure every program is tied to measurable business outcomes. About the Team The Web Services Strategic Accounts Program Management team operates as strategic partners embedded within district/account teams. We are an internal (not customer-facing) function that creates leverage for the leaders and organizations we support. We are not project coordinators - we are strategic program managers who design governance frameworks, build repeatable mechanisms, and ensure cross-functional teams are coordinated toward shared customer outcomes. Our engagement model enables leaders to redirect time from operational execution to strategic customer engagement and high-impact decision-making. We serve as the connective tissue for our supported organizations: anticipating needs, connecting cross-functional partners, maintaining institutional knowledge, and driving accountability for deliverables across complex, multi-stakeholder initiatives. Basic Qualifications 7+ years of experience in program management, operational excellence, or strategic operations roles supporting enterprise-scale technology organizations 5+ years of experience designing, building, and scaling operational mechanisms and governance frameworks for cross-functional programs 3+ years of experience partnering directly with senior leadership to drive strategic and operational outcomes Experience managing multiple concurrent programs with competing priorities in ambiguous, fast-paced environments Bachelor's degree in Business, Operations, Computer Science, Engineering, or a related discipline (or equivalent professional experience) Knowledge of general AI tools Experience owning program strategy, end to end delivery, and communicating results to senior leadership Preferred Qualifications Experience operating within large, matrixed organizations with complex stakeholder landscapes and multiple cross-functional dependencies Track record of building mechanisms that demonstrably improved operational efficiency, reduced leadership burden, or accelerated team productivity - with measurable outcomes Experience with generative AI tools and a demonstrated ability to identify and implement AI-driven process improvements within program management workflows Strong written and verbal communication skills with the ability to create executive-level narratives, standardized reporting frameworks, and stakeholder communications Experience with change management - driving adoption of new tools, processes, and ways of working across distributed teams PMP, PgMP, Agile Scrum or equivalent program management certification This posting is for a contract assignment with Tundra Technical Solutions to provide services to client. The pay range that Tundra in good faith reasonably expects to pay for this position is $80.0/hour - $85.00/hour. Tundra's benefits offering includes optional medical, dental, vision, retirement benefits, and a New Child Benefit. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. Tundra Technical Solutions is among North America's leading providers of Staffing and Consulting Services. Our success and our clients' success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct . click apply for full job details
Job Description About the Company Our client is looking for a hands-on engineering leader to guide the modernization of legacy applications into AI-ready enterprise platforms. This role blends team leadership with active technical work: you will manage a small group of engineers, shape platform architecture, and turn the organization's AI strategy into a practical roadmap that delivers scalable, reliable systems. Responsibilities Lead and develop a full-stack team of employees and contractors, setting engineering standards, practices, and priorities Own application architecture and technology choices, lead design and code reviews, and work through complex technical problems Mentor developers through hands-on example, building prototypes and proofs of concept that establish patterns for the team to scale Work with business analysts to deliver secure, maintainable, production-ready solutions Translate enterprise AI strategy into platform roadmaps, and define the AI/ML and agentic operations approach, including tooling and standards Collaborate with data, security, and infrastructure teams on end-to-end AI architecture covering compute, model lifecycle, and deployment Lead build-vs.-buy decisions, platform and tool evaluations, and cost/performance tradeoffs Design and scale cloud infrastructure on Azure and Snowflake, balancing near-term needs with long-term growth Experience Bachelor's degree in computer science, software engineering, IT, or a related field, or equivalent experience 5+ years of software development and architecture experience on production applications Track record of leading, mentoring, and setting technical direction for engineering teams, including across distributed groups Strong skills in Python, React, TypeScript, C#, .NET/ASP.NET Core, REST APIs, and SQL and/or PostgreSQL Solid grasp of architecture, security, CI/CD, scalability, and observability Knowledge of AI/ML ecosystems and of designing MLOps and AIOps frameworks at enterprise scale Comfort working through ambiguity and presenting technical ideas clearly to senior and executive (VP/SVP) audiences MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.
11/11/2026
Full time
Job Description About the Company Our client is looking for a hands-on engineering leader to guide the modernization of legacy applications into AI-ready enterprise platforms. This role blends team leadership with active technical work: you will manage a small group of engineers, shape platform architecture, and turn the organization's AI strategy into a practical roadmap that delivers scalable, reliable systems. Responsibilities Lead and develop a full-stack team of employees and contractors, setting engineering standards, practices, and priorities Own application architecture and technology choices, lead design and code reviews, and work through complex technical problems Mentor developers through hands-on example, building prototypes and proofs of concept that establish patterns for the team to scale Work with business analysts to deliver secure, maintainable, production-ready solutions Translate enterprise AI strategy into platform roadmaps, and define the AI/ML and agentic operations approach, including tooling and standards Collaborate with data, security, and infrastructure teams on end-to-end AI architecture covering compute, model lifecycle, and deployment Lead build-vs.-buy decisions, platform and tool evaluations, and cost/performance tradeoffs Design and scale cloud infrastructure on Azure and Snowflake, balancing near-term needs with long-term growth Experience Bachelor's degree in computer science, software engineering, IT, or a related field, or equivalent experience 5+ years of software development and architecture experience on production applications Track record of leading, mentoring, and setting technical direction for engineering teams, including across distributed groups Strong skills in Python, React, TypeScript, C#, .NET/ASP.NET Core, REST APIs, and SQL and/or PostgreSQL Solid grasp of architecture, security, CI/CD, scalability, and observability Knowledge of AI/ML ecosystems and of designing MLOps and AIOps frameworks at enterprise scale Comfort working through ambiguity and presenting technical ideas clearly to senior and executive (VP/SVP) audiences MMD Services Inc. is an equal opportunity employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws.
Job Description Who We Are GEP, with over 30 offices globally, is one of the fastest growing procurement and supply chain solutions firms, offering consulting, software, and managed services. We've built our success by being smart, creative, and focused on solving complex challenges for some of the world's largest organizations. Role Overview In this hands-on role, you'll own and execute client projects from kickoff through go-live, including new platform implementations, data migrations, SaaS transitions, and AI-enabled initiatives. You'll partner with cross-functional teams to deliver high-quality solutions that drive client success. The ideal candidate brings strong project management fundamentals, experience with enterprise software implementations, and a client-first mindset. This role includes travel and on-site work with clients, as well as time in our New Jersey or New York City offices. Key Responsibilities Project Delivery Own end-to-end delivery of client projects, including implementations and migrations, ensuring on-time and high-quality outcomes Lead platform implementations from requirements gathering through configuration, testing, training, and go-live support Manage data migration efforts, including extraction, transformation, validation, and cutover activities Oversee project timelines, dependencies, and risks, proactively identifying and addressing blockers Coordinate standups, status meetings, and sprint activities using Agile or hybrid methodologies Process & Documentation Follow established SOPs and implementation frameworks, while identifying opportunities to improve efficiency Maintain accurate documentation, including project plans, requirements, configurations, and status reports Execute QA activities such as test planning, UAT coordination, and defect tracking Use project management and ticketing tools (Salesforce, Jira, etc.) to track progress and manage issues Client Communication Serve as the primary day-to-day contact for clients, ensuring alignment on goals and expectations Deliver regular status updates, milestone reports, and risk assessments Facilitate client workshops, training sessions, and go-live readiness reviews Build strong client relationships through proactive communication and follow-through Cross-Functional Collaboration Partner with solution consultants, data engineers, and technical teams to ensure seamless delivery Work closely with product, engineering, and support teams to resolve issues Track and measure success through defined OKRs Escalate risks and roadblocks with clear context and recommended actions Technology & AI Enablement Support implementation of AI-enabled features and ensure client adoption Stay current on procurement and AI technology trends Contribute to continuous improvement of implementation methodologies Qualifications Project management experience in technology services, SaaS, or professional services Hands-on experience with enterprise software implementations, data migrations, or system integrations Exposure to AI/ML or AI-powered enterprise solutions preferred Background in procurement, source-to-pay, or supply chain technology is a plus Proficiency with tools like Salesforce, Jira, Asana, or MS Project Experience with Agile, Waterfall, or hybrid methodologies Strong organizational skills with ability to manage multiple priorities PMP, CSM, or Six Sigma certification preferred Bachelor's degree in Business, Information Systems, or a related field Excellent communication and problem-solving skills Salary Range: $120,000 - $160,000 annually, based on experience and qualifications. Additional Compensation: Eligible for a performance-based bonus tied to individual and company performance. Benefits: Comprehensive health coverage (medical, dental, and vision), 401(k) plan with a 3% company match, paid time off, company holidays, and professional development opportunities.
11/11/2026
Full time
Job Description Who We Are GEP, with over 30 offices globally, is one of the fastest growing procurement and supply chain solutions firms, offering consulting, software, and managed services. We've built our success by being smart, creative, and focused on solving complex challenges for some of the world's largest organizations. Role Overview In this hands-on role, you'll own and execute client projects from kickoff through go-live, including new platform implementations, data migrations, SaaS transitions, and AI-enabled initiatives. You'll partner with cross-functional teams to deliver high-quality solutions that drive client success. The ideal candidate brings strong project management fundamentals, experience with enterprise software implementations, and a client-first mindset. This role includes travel and on-site work with clients, as well as time in our New Jersey or New York City offices. Key Responsibilities Project Delivery Own end-to-end delivery of client projects, including implementations and migrations, ensuring on-time and high-quality outcomes Lead platform implementations from requirements gathering through configuration, testing, training, and go-live support Manage data migration efforts, including extraction, transformation, validation, and cutover activities Oversee project timelines, dependencies, and risks, proactively identifying and addressing blockers Coordinate standups, status meetings, and sprint activities using Agile or hybrid methodologies Process & Documentation Follow established SOPs and implementation frameworks, while identifying opportunities to improve efficiency Maintain accurate documentation, including project plans, requirements, configurations, and status reports Execute QA activities such as test planning, UAT coordination, and defect tracking Use project management and ticketing tools (Salesforce, Jira, etc.) to track progress and manage issues Client Communication Serve as the primary day-to-day contact for clients, ensuring alignment on goals and expectations Deliver regular status updates, milestone reports, and risk assessments Facilitate client workshops, training sessions, and go-live readiness reviews Build strong client relationships through proactive communication and follow-through Cross-Functional Collaboration Partner with solution consultants, data engineers, and technical teams to ensure seamless delivery Work closely with product, engineering, and support teams to resolve issues Track and measure success through defined OKRs Escalate risks and roadblocks with clear context and recommended actions Technology & AI Enablement Support implementation of AI-enabled features and ensure client adoption Stay current on procurement and AI technology trends Contribute to continuous improvement of implementation methodologies Qualifications Project management experience in technology services, SaaS, or professional services Hands-on experience with enterprise software implementations, data migrations, or system integrations Exposure to AI/ML or AI-powered enterprise solutions preferred Background in procurement, source-to-pay, or supply chain technology is a plus Proficiency with tools like Salesforce, Jira, Asana, or MS Project Experience with Agile, Waterfall, or hybrid methodologies Strong organizational skills with ability to manage multiple priorities PMP, CSM, or Six Sigma certification preferred Bachelor's degree in Business, Information Systems, or a related field Excellent communication and problem-solving skills Salary Range: $120,000 - $160,000 annually, based on experience and qualifications. Additional Compensation: Eligible for a performance-based bonus tied to individual and company performance. Benefits: Comprehensive health coverage (medical, dental, and vision), 401(k) plan with a 3% company match, paid time off, company holidays, and professional development opportunities.
Job Description Job Description Position Title .NET Developer Position Summary NEED TO BE A US CITIZEN TO APPLY FOR THIS JOB The .NET Developer will design, develop, enhance, and maintain secure, scalable, and high-performing applications using the Microsoft .NET framework. This role supports the full software development lifecycle, including requirements analysis, solution design, coding, testing, troubleshooting, deployment support, and ongoing application maintenance. The developer will collaborate with technical and functional stakeholders to deliver reliable software solutions that align with business needs, coding standards, security requirements, and operational expectations. Key Responsibilities Develop, enhance, and maintain back-end application code using .NET, ASP.NET Core, C#, Entity Framework, and related Microsoft development technologies. Design and implement application components, APIs, services, data access layers, and integrations that support business and technical requirements. Write clean, reusable, efficient, and well-documented code that follows established development standards, secure coding practices, and source-control procedures. Collaborate with business analysts, project managers, testers, architects, and other developers to define requirements, estimate work, resolve issues, and deliver quality software releases. Troubleshoot, debug, test, and resolve application defects using tools such as Visual Studio, logging frameworks, debugging utilities, and cloud-based monitoring capabilities. Support application deployment, configuration, maintenance, and performance tuning across development, testing, staging, and production environments. Participate in code reviews, peer reviews, unit testing, documentation updates, and continuous improvement activities to strengthen application quality and maintainability. Assist with cloud-hosted application development and modernization efforts, including solutions hosted in AWS environments when applicable. Required Qualifications Minimum of 3 years of experience developing and maintaining applications using .NET technologies. Hands-on experience with C#, ASP.NET Core, .NET Framework or .NET Core, Entity Framework, RESTful APIs, and object-oriented programming concepts. Experience writing, testing, debugging, and maintaining scalable application code in an enterprise development environment. Experience using Visual Studio and source-control tools such as Git, Azure DevOps, Team Foundation Server, or similar platforms. Working knowledge of relational databases, SQL queries, stored procedures, data modeling concepts, and application data access patterns. Ability to analyze business requirements, translate them into technical solutions, and communicate effectively with technical and non-technical stakeholders. Familiarity with application troubleshooting, defect resolution, unit testing, system integration testing, and production support practices. Understanding of secure application development practices, including authentication, authorization, input validation, error handling, and protection of sensitive data. Minimum Education Bachelor's degree in Information Technology, Computer Science, Software Engineering, Information Systems, or a related field from an accredited institution is preferred. Equivalent professional experience, technical training, or relevant certifications may be considered in lieu of a degree. Minimum Experience At least 3 years of professional experience in .NET application development, including experience supporting development, testing, troubleshooting, and maintenance activities in a team-based environment. Required Certifications Certifications are preferred but not required. Relevant certifications may include AWS certifications, CompTIA Security+, Microsoft Certified: Azure Developer Associate, Microsoft Certified: Azure Fundamentals, or other software development, cloud, or security-related credentials. Preferred Qualifications Experience developing, deploying, or supporting applications in AWS cloud environments. Experience with CI/CD pipelines, build and release processes, automated testing, and DevOps practices. Familiarity with Agile development methodologies, sprint planning, backlog refinement, user stories, and iterative delivery. Experience modernizing legacy applications, refactoring code, improving performance, or migrating applications to cloud or modern .NET platforms. Knowledge of web application security, identity and access management, API security, and secure software development lifecycle practices. Strong analytical, problem-solving, communication, and documentation skills.
11/11/2026
Full time
Job Description Job Description Position Title .NET Developer Position Summary NEED TO BE A US CITIZEN TO APPLY FOR THIS JOB The .NET Developer will design, develop, enhance, and maintain secure, scalable, and high-performing applications using the Microsoft .NET framework. This role supports the full software development lifecycle, including requirements analysis, solution design, coding, testing, troubleshooting, deployment support, and ongoing application maintenance. The developer will collaborate with technical and functional stakeholders to deliver reliable software solutions that align with business needs, coding standards, security requirements, and operational expectations. Key Responsibilities Develop, enhance, and maintain back-end application code using .NET, ASP.NET Core, C#, Entity Framework, and related Microsoft development technologies. Design and implement application components, APIs, services, data access layers, and integrations that support business and technical requirements. Write clean, reusable, efficient, and well-documented code that follows established development standards, secure coding practices, and source-control procedures. Collaborate with business analysts, project managers, testers, architects, and other developers to define requirements, estimate work, resolve issues, and deliver quality software releases. Troubleshoot, debug, test, and resolve application defects using tools such as Visual Studio, logging frameworks, debugging utilities, and cloud-based monitoring capabilities. Support application deployment, configuration, maintenance, and performance tuning across development, testing, staging, and production environments. Participate in code reviews, peer reviews, unit testing, documentation updates, and continuous improvement activities to strengthen application quality and maintainability. Assist with cloud-hosted application development and modernization efforts, including solutions hosted in AWS environments when applicable. Required Qualifications Minimum of 3 years of experience developing and maintaining applications using .NET technologies. Hands-on experience with C#, ASP.NET Core, .NET Framework or .NET Core, Entity Framework, RESTful APIs, and object-oriented programming concepts. Experience writing, testing, debugging, and maintaining scalable application code in an enterprise development environment. Experience using Visual Studio and source-control tools such as Git, Azure DevOps, Team Foundation Server, or similar platforms. Working knowledge of relational databases, SQL queries, stored procedures, data modeling concepts, and application data access patterns. Ability to analyze business requirements, translate them into technical solutions, and communicate effectively with technical and non-technical stakeholders. Familiarity with application troubleshooting, defect resolution, unit testing, system integration testing, and production support practices. Understanding of secure application development practices, including authentication, authorization, input validation, error handling, and protection of sensitive data. Minimum Education Bachelor's degree in Information Technology, Computer Science, Software Engineering, Information Systems, or a related field from an accredited institution is preferred. Equivalent professional experience, technical training, or relevant certifications may be considered in lieu of a degree. Minimum Experience At least 3 years of professional experience in .NET application development, including experience supporting development, testing, troubleshooting, and maintenance activities in a team-based environment. Required Certifications Certifications are preferred but not required. Relevant certifications may include AWS certifications, CompTIA Security+, Microsoft Certified: Azure Developer Associate, Microsoft Certified: Azure Fundamentals, or other software development, cloud, or security-related credentials. Preferred Qualifications Experience developing, deploying, or supporting applications in AWS cloud environments. Experience with CI/CD pipelines, build and release processes, automated testing, and DevOps practices. Familiarity with Agile development methodologies, sprint planning, backlog refinement, user stories, and iterative delivery. Experience modernizing legacy applications, refactoring code, improving performance, or migrating applications to cloud or modern .NET platforms. Knowledge of web application security, identity and access management, API security, and secure software development lifecycle practices. Strong analytical, problem-solving, communication, and documentation skills.
Job Description Job Description This position is on-site in Wixom, Michigan About Us: Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview: This position's primary responsibility is to serve as a point of escalation within Thrive's Workstation Deployment Center. In this role, you will help others overcome any obstacles during workstation builds. Additionally, you will assist in documenting the workstation build process for newly onboarded clients and work with the manager to identify clients that are a fit for AWD. Requirements Essential Duties and Responsibilities: Discovery and Implementation of IT projects related to Microsoft Endpoint Management Ability to handle diverse computing environments in a broad cross-section of business clients Track and manage time effectively to accomplish multiple ongoing projects and tasks Problem identification and documentation Technical ownership of assigned clients Active participant in determining the efficacy and efficiency of existing client infrastructure, systems, software, and processes Make recommendations for the completion of projects to meet client needs as well as improve identified deficiencies Basic Qualifications: Bachelor's Degree, Technical Degree or equivalent work experience Excellent problem solver; able to prioritize and coordinate between tasks 1-2 years desktop support/imaging experience Experience installing, troubleshooting and customizing Microsoft Office including Outlook configurations Experience troubleshooting workstation hardware issues Knowledge and experience with Active Directory Passionate about delivering excellent customer service Must be able to work effectively in a team environment as well as alone Excellent written and oral communication skills Passionate about process, metrics, and results. Strong organizational skills Strong written and verbal communication skills. Other Preferred Technical Knowledge: In depth knowledge of Windows OS and Mac OS Experience with Microsoft Intune and Azure Active Directory Experience with Apple OS Experience with VMWare
11/11/2026
Full time
Job Description Job Description This position is on-site in Wixom, Michigan About Us: Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! Position Overview: This position's primary responsibility is to serve as a point of escalation within Thrive's Workstation Deployment Center. In this role, you will help others overcome any obstacles during workstation builds. Additionally, you will assist in documenting the workstation build process for newly onboarded clients and work with the manager to identify clients that are a fit for AWD. Requirements Essential Duties and Responsibilities: Discovery and Implementation of IT projects related to Microsoft Endpoint Management Ability to handle diverse computing environments in a broad cross-section of business clients Track and manage time effectively to accomplish multiple ongoing projects and tasks Problem identification and documentation Technical ownership of assigned clients Active participant in determining the efficacy and efficiency of existing client infrastructure, systems, software, and processes Make recommendations for the completion of projects to meet client needs as well as improve identified deficiencies Basic Qualifications: Bachelor's Degree, Technical Degree or equivalent work experience Excellent problem solver; able to prioritize and coordinate between tasks 1-2 years desktop support/imaging experience Experience installing, troubleshooting and customizing Microsoft Office including Outlook configurations Experience troubleshooting workstation hardware issues Knowledge and experience with Active Directory Passionate about delivering excellent customer service Must be able to work effectively in a team environment as well as alone Excellent written and oral communication skills Passionate about process, metrics, and results. Strong organizational skills Strong written and verbal communication skills. Other Preferred Technical Knowledge: In depth knowledge of Windows OS and Mac OS Experience with Microsoft Intune and Azure Active Directory Experience with Apple OS Experience with VMWare
Job Description Job Description Description Augustine Consulting Inc. is a Woman-Owned Small Business professional services provider of engineering and technical services to the United States Government. We seek an experienced Engineer/Scientist - III to support ACI's Third Party Integration (3PI) Team, leading the evaluation, integration, and testing of emerging third-party technologies in support of the Nett Warrior program and Army modernization initiatives. Duties and Responsibilities: This position leads the evaluation, integration, interoperability assessment, testing, and fielding of third-party hardware and software capabilities within the Army's tactical communications and command and control ecosystem. Working closely with Product Managers, Program Offices, operational units, and industry partners, the Engineer Scientist supports the engineering lifecycle and helps ensure emerging technologies are integrated in support of Nett Warrior, Next Generation Command and Control (NGC2), Transformation in Contact (TiC), Tactical Edge Networking (TEN), and related Army modernization initiatives. Work includes systems integration, requirements analysis, technical evaluation, interoperability testing, and operational support. A successful Engineer/Scientist - III at ACI will: Demonstrate expertise in systems engineering, interoperability analysis, systems integration, and technical evaluation of complex military command and control capabilities, Lead complex technical integration efforts involving multiple stakeholders, competing priorities, and evolving operational requirements. Effectively coordinate and communicate with senior government leaders, operational units, acquisition professionals, engineers, and industry partners to achieve mission objectives. Apply engineering principles across the full system lifecycle, including requirements analysis, design, development, testing, troubleshooting, documentation, and sustainment. Analyze complex technical challenges and provide practical recommendations that improve interoperability, operational effectiveness, and mission success across the tactical network. Serve as a trusted technical advisor and subject matter expert, evaluating emerging commercial and government technologies for integration into Army tactical communications and command and control ecosystems. A Technical Analyst who fits our team is: Dynamic: contributes energy and enthusiasm to our daily tasks, to the team's interactions, and to the Company's mission. Thorough: possesses an unparalleled work ethic; produces complete, even polished products; persistent; mission-focused; asks "Why?" as often as necessary to get to the root of the matter. Mature: respects others' opinions, beliefs, and culture; listens to ideas, shares thoughts, and works independently and together to contribute insights to the company's leaders. Forthright: speaks with conviction; argues based on understanding, respectfully. Inquisitive: seeks deeper explanations of how systems work, not the surface-level description of the actors involved; goes beyond "stick-fetching" to connect the unconnected. Timely: shows up, ready to think, prepared to get on with the day's assignments; contributes analytical insights that meet time-sensitive, reasonable requests. Honest: knows what's right, what's legal, what's appropriate; acts accordingly. Required Qualifications: Must be a U.S. Citizen Due to the sensitive nature of the work being performed, a candidate must possess or be able to possess a Department of War (DOW) Secret clearance. High School diploma and 14 years' experience, or Associate's degree and 12 years' experience, or Bachelor's degree and 5 years' experience, or Master's degree and 1 year of experience. Experience with one or more of the following development tools/environments is desired: Android SDK, .NET SDK, OpenGL, FFMPEG, and SQLite. Domain experience in geospatial systems (i.e., moving map display), geo-positioning devices, advanced GPS technology, tactical networking, and/or mission planning solutions desired. Experience with mobile applications, Android OS, and Windows preferred. Strong understanding of IP networking architectures, network devices, networking principles, and tactical communications infrastructure. Experience with tactical networks, mission command systems, handheld mobile computing devices, operating systems, system administration, network protocols, and software development or engineering processes. Demonstrated ability to independently assess technical and operational challenges, exercise sound judgment, solve complex problems, and communicate technical information effectively to technical and non-technical audiences. Advanced proficiency with Microsoft Office applications, particularly Excel, Word, Outlook, and Teams, with the ability to work independently or within a team environment, manage competing priorities, produce technical documentation, and travel as required to support customer operations. Preferred Qualifications: Three (3) years of experience utilizing Nett Warrior or comparable Situational Awareness and Command and Control (C2) systems. Experience supporting Army tactical communications, Mission Command systems, operational units, or military network modernization initiatives. Experience operating tactical radios and developing communications architectures, including communications planning, Mobile Ad Hoc Networking (MANET) waveforms, and Common Operating Picture (COP) data flows. Experience deploying, configuring, administering, and supporting Team Awareness Kit (TAK) server infrastructure and associated services. Experience utilizing TAK applications, including ATAK, WinTAK, and ITAK, in operational or test environments. Experience developing automation and administrative scripts using Windows PowerShell or similar scripting languages. Experience creating, configuring, and managing virtual machines and virtual environments using Hyper-V or comparable virtualization platforms. Augustine Consulting Inc. offers a robust benefits package which includes: Competitive salary Comprehensive Medical, Dental, and Vision plans Group Life and Voluntary Life Insurance plans Retirement Savings Plan Paid Time Off Paid Parental Leave Tuition and Professional Development Reimbursement Program
11/11/2026
Full time
Job Description Job Description Description Augustine Consulting Inc. is a Woman-Owned Small Business professional services provider of engineering and technical services to the United States Government. We seek an experienced Engineer/Scientist - III to support ACI's Third Party Integration (3PI) Team, leading the evaluation, integration, and testing of emerging third-party technologies in support of the Nett Warrior program and Army modernization initiatives. Duties and Responsibilities: This position leads the evaluation, integration, interoperability assessment, testing, and fielding of third-party hardware and software capabilities within the Army's tactical communications and command and control ecosystem. Working closely with Product Managers, Program Offices, operational units, and industry partners, the Engineer Scientist supports the engineering lifecycle and helps ensure emerging technologies are integrated in support of Nett Warrior, Next Generation Command and Control (NGC2), Transformation in Contact (TiC), Tactical Edge Networking (TEN), and related Army modernization initiatives. Work includes systems integration, requirements analysis, technical evaluation, interoperability testing, and operational support. A successful Engineer/Scientist - III at ACI will: Demonstrate expertise in systems engineering, interoperability analysis, systems integration, and technical evaluation of complex military command and control capabilities, Lead complex technical integration efforts involving multiple stakeholders, competing priorities, and evolving operational requirements. Effectively coordinate and communicate with senior government leaders, operational units, acquisition professionals, engineers, and industry partners to achieve mission objectives. Apply engineering principles across the full system lifecycle, including requirements analysis, design, development, testing, troubleshooting, documentation, and sustainment. Analyze complex technical challenges and provide practical recommendations that improve interoperability, operational effectiveness, and mission success across the tactical network. Serve as a trusted technical advisor and subject matter expert, evaluating emerging commercial and government technologies for integration into Army tactical communications and command and control ecosystems. A Technical Analyst who fits our team is: Dynamic: contributes energy and enthusiasm to our daily tasks, to the team's interactions, and to the Company's mission. Thorough: possesses an unparalleled work ethic; produces complete, even polished products; persistent; mission-focused; asks "Why?" as often as necessary to get to the root of the matter. Mature: respects others' opinions, beliefs, and culture; listens to ideas, shares thoughts, and works independently and together to contribute insights to the company's leaders. Forthright: speaks with conviction; argues based on understanding, respectfully. Inquisitive: seeks deeper explanations of how systems work, not the surface-level description of the actors involved; goes beyond "stick-fetching" to connect the unconnected. Timely: shows up, ready to think, prepared to get on with the day's assignments; contributes analytical insights that meet time-sensitive, reasonable requests. Honest: knows what's right, what's legal, what's appropriate; acts accordingly. Required Qualifications: Must be a U.S. Citizen Due to the sensitive nature of the work being performed, a candidate must possess or be able to possess a Department of War (DOW) Secret clearance. High School diploma and 14 years' experience, or Associate's degree and 12 years' experience, or Bachelor's degree and 5 years' experience, or Master's degree and 1 year of experience. Experience with one or more of the following development tools/environments is desired: Android SDK, .NET SDK, OpenGL, FFMPEG, and SQLite. Domain experience in geospatial systems (i.e., moving map display), geo-positioning devices, advanced GPS technology, tactical networking, and/or mission planning solutions desired. Experience with mobile applications, Android OS, and Windows preferred. Strong understanding of IP networking architectures, network devices, networking principles, and tactical communications infrastructure. Experience with tactical networks, mission command systems, handheld mobile computing devices, operating systems, system administration, network protocols, and software development or engineering processes. Demonstrated ability to independently assess technical and operational challenges, exercise sound judgment, solve complex problems, and communicate technical information effectively to technical and non-technical audiences. Advanced proficiency with Microsoft Office applications, particularly Excel, Word, Outlook, and Teams, with the ability to work independently or within a team environment, manage competing priorities, produce technical documentation, and travel as required to support customer operations. Preferred Qualifications: Three (3) years of experience utilizing Nett Warrior or comparable Situational Awareness and Command and Control (C2) systems. Experience supporting Army tactical communications, Mission Command systems, operational units, or military network modernization initiatives. Experience operating tactical radios and developing communications architectures, including communications planning, Mobile Ad Hoc Networking (MANET) waveforms, and Common Operating Picture (COP) data flows. Experience deploying, configuring, administering, and supporting Team Awareness Kit (TAK) server infrastructure and associated services. Experience utilizing TAK applications, including ATAK, WinTAK, and ITAK, in operational or test environments. Experience developing automation and administrative scripts using Windows PowerShell or similar scripting languages. Experience creating, configuring, and managing virtual machines and virtual environments using Hyper-V or comparable virtualization platforms. Augustine Consulting Inc. offers a robust benefits package which includes: Competitive salary Comprehensive Medical, Dental, and Vision plans Group Life and Voluntary Life Insurance plans Retirement Savings Plan Paid Time Off Paid Parental Leave Tuition and Professional Development Reimbursement Program
Job Description Job Description Title: Fleet Support Analyst Type: Full-Time Contract Location: Miami, FL (On-Site) Compensation: $39.46/hour Start: ASAP CANDIDATE BACKGROUND PROFILE We're seeking a technically driven professional with at least 2 years of experience in technical troubleshooting , ideally within the automotive, autonomous vehicle, robotics, or transportation industries. The ideal candidate is analytical, calm under pressure, and able to quickly diagnose hardware and software issues using telemetry and diagnostic data. Candidates should have experience collaborating with cross-functional teams, documenting technical findings, and communicating effectively with both technical and non-technical stakeholders. Experience supporting fleet operations, electric vehicles, Linux, Python, Jira, vehicle hardware, robotics, or remote troubleshooting is highly preferred. Ideal candidates will possess: 2 years of technical troubleshooting experience Strong analytical and root cause analysis skills Experience interpreting telemetry or diagnostic data Excellent written and verbal communication skills Ability to prioritize multiple issues in a fast-paced operational environment Experience with Linux, Python, Jira, or similar tools (preferred) Experience with electric vehicles, autonomous vehicles, robotics, or transportation technology (preferred) Ability to work day, swing, mid, and on-call shifts SCOPE OF WORK Serve as the primary point of contact for real-time fleet issue escalations. Monitor fleet health and perform initial diagnostics using telemetry and operational data. Troubleshoot hardware, software, and operational issues affecting autonomous vehicles. Escalate complex issues to engineering and operations teams while ensuring timely resolution. Document troubleshooting procedures, findings, and resolutions in Jira or similar ticketing systems. Analyze historical fleet data to identify recurring issues and recommend preventative solutions. Coordinate with operators, engineers, and leadership to provide timely updates on fleet status. Ensure all work meets established Service Level Agreements (SLAs), quality standards, and safety requirements. Participate in an on-call rotation supporting day, swing, and mid shifts as operational needs require. Support the continued reliability and uptime of a rapidly growing autonomous vehicle fleet. Thorndale Partners, LLC Your trusted talent acquisition partner working to provide a premium experience to both job seekers and hiring managers. Please visit our Website to learn more and follow us on LinkedIn .
11/11/2026
Full time
Job Description Job Description Title: Fleet Support Analyst Type: Full-Time Contract Location: Miami, FL (On-Site) Compensation: $39.46/hour Start: ASAP CANDIDATE BACKGROUND PROFILE We're seeking a technically driven professional with at least 2 years of experience in technical troubleshooting , ideally within the automotive, autonomous vehicle, robotics, or transportation industries. The ideal candidate is analytical, calm under pressure, and able to quickly diagnose hardware and software issues using telemetry and diagnostic data. Candidates should have experience collaborating with cross-functional teams, documenting technical findings, and communicating effectively with both technical and non-technical stakeholders. Experience supporting fleet operations, electric vehicles, Linux, Python, Jira, vehicle hardware, robotics, or remote troubleshooting is highly preferred. Ideal candidates will possess: 2 years of technical troubleshooting experience Strong analytical and root cause analysis skills Experience interpreting telemetry or diagnostic data Excellent written and verbal communication skills Ability to prioritize multiple issues in a fast-paced operational environment Experience with Linux, Python, Jira, or similar tools (preferred) Experience with electric vehicles, autonomous vehicles, robotics, or transportation technology (preferred) Ability to work day, swing, mid, and on-call shifts SCOPE OF WORK Serve as the primary point of contact for real-time fleet issue escalations. Monitor fleet health and perform initial diagnostics using telemetry and operational data. Troubleshoot hardware, software, and operational issues affecting autonomous vehicles. Escalate complex issues to engineering and operations teams while ensuring timely resolution. Document troubleshooting procedures, findings, and resolutions in Jira or similar ticketing systems. Analyze historical fleet data to identify recurring issues and recommend preventative solutions. Coordinate with operators, engineers, and leadership to provide timely updates on fleet status. Ensure all work meets established Service Level Agreements (SLAs), quality standards, and safety requirements. Participate in an on-call rotation supporting day, swing, and mid shifts as operational needs require. Support the continued reliability and uptime of a rapidly growing autonomous vehicle fleet. Thorndale Partners, LLC Your trusted talent acquisition partner working to provide a premium experience to both job seekers and hiring managers. Please visit our Website to learn more and follow us on LinkedIn .
Job Description Job Description Contingent Worker Information Position Title IBM Maximo Developer NYPA Business Unit Information Technology & Cyber Security Experience Level 2 (5-10 years) Work Location White Plains Office Anticipated Start Date Immediate Duration of Assignment 12 month(s) Project/Assignment MAS Upgrade and Software Optimization CWP Manager Date of Posting 08/04/2026 Due Date 08/19/2026 Work Schedule Monday through Friday. 7.5-hour workday with .5-hour unpaid lunch. Paid for actual time worked; there are no paid vacation or sick days. During NYPA and Canals holidays, the business is closed, and no work is permitted. NYPA requires a hybrid schedule of a minimum of 3 days on-site, up to including fully on-site depending on department requirements. CWPO Engagement Requirements Candidates are REQUIRED to be local to Tri-State area and in W2 tax status as employee of Service Provider. Fully remote positions are prohibited. Hybrid schedules are permissible with a minimum of 3 days on-site depending on assignment and can be fully on-site depending on business needs. Remote work privileges can be revoked at any time. NYPA does not provide laptops. Instead, NYPA provides desktops and dedicated workstations which candidates will remote into from their personal equipment on virtual days. If candidate does not have proper equipment, internet connection, or he/she is deemed to not work effectively from home, the hybrid privilege will be revoked. Vendors must disclose foreign national status and all Visas at the time of candidate submission. Additionally, a Benefits Waiver and Ethics Disclosure will be required by all candidates during onboarding. Submission Instructions Your email submissions must contain: The LEGAL name of candidate (no aliases, monikers, or nicknames) Job Broadcast number in your email subject header Visa work authorization, if applicable For job broadcasts outside your contractual compensation schedules, use competitive rates based on local and state compensation. NYPA CWP staff will contact you if your candidate is selected to be interviewed, which is usually via MS Teams. Please inform your candidates that an interview does not indicate acceptance of the proposed labor rates. NYPA prohibits the use of any AI tool during interviews. For all questions or concerns, please contact Christine Prendergast at . Project Overview This role will support MAS migration and software optimization project. The role works closely with subject matter experts within IT and key stakeholders from multiple business areas providing expert Maximo functional and technical guidance. The reource will also work closely with the implementation partner for this project and IBM support team. They will also be responsible for providing ongoing support and maintenance for IBM's Maximo, ensuring a stable platform for daily operations. Job Functions & Responsibilities Design, develop, and support application solutions using the Maximo 7.6.x / MAS. Experience with MAS 8/9 migration especially from on prem to cloud (SaaS). Knowledge of Manage, Spatial and Mobile. Collaborate with stakeholders to translate business requirements into functional specifications. Provide production support and resolve user issues with system performance, availability, and functionality. Work directly with client team members and colleagues to achieve project goals. Develop and share functional and business expertise with the team. Expertise in Maximo configurations such as Database Configuration, Escalations, Cron Tasks, Domains, Conditional Expression Manager etc. Expertise in Java Customizations and Automation Scripts. Expertise in integrating Maximo with external applications such as SAP and Ariba. Collaborate with middleware teams and provide solutions. Work with Infrastructure team in fixing infrastructure issues. Good technical knowledge in Web Sphere. Knowledge on Design and Develop BIRT reports. Write SQL scripts to provide data extracts to business on demand. Skills Knowledge of systems and software debugging. Experience using standard application development design, report, and project management tools. Proven ability to install and configure systems specific to their software infrastructure. Demonstrated ability troubleshooting software and system problems that involve software infrastructure modules and appropriately refers hardware issues. Ability to monitor and maintain performance metrics for system features recommend and take corrective/preventative actions. Demonstrated ability to direct and/or conduct implementation of enhancements or changes that may involve custom design, optional software, and third-party products to improve the efficiency and effectiveness of the systems. Experience with configuration, change management, and testing activities. Experience as an active team member in system-wide/cross-functional teams on successful technology projects. Technical knowledge of all phases of software implementation and support. Ability to deploy solutions to the operational production environment. Bachelor of Science Degree in Engineering Technology, Computer Science, or equivalent from an accredited college or university. Six years of experience supporting applications like Maximo, Datasplice. Proficient with Windows Server and strong technical (hands on) understanding of operating systems. Demonstrated understanding of Active directory / DNS; User and User Rights management / File System Rights (NTFS Permissions); security configuration and implementation; group policy management; and backup systems/ data backup management. Experience with relational databases and experience in Microsoft SQL Server and SQL scripting. Education & Certifications Bachelor's degree in computer science, engineering, or related technical/business discipline/equivalent work experience. Minimum of 6 to 8 years of experience with Maximo Application suite.
11/11/2026
Full time
Job Description Job Description Contingent Worker Information Position Title IBM Maximo Developer NYPA Business Unit Information Technology & Cyber Security Experience Level 2 (5-10 years) Work Location White Plains Office Anticipated Start Date Immediate Duration of Assignment 12 month(s) Project/Assignment MAS Upgrade and Software Optimization CWP Manager Date of Posting 08/04/2026 Due Date 08/19/2026 Work Schedule Monday through Friday. 7.5-hour workday with .5-hour unpaid lunch. Paid for actual time worked; there are no paid vacation or sick days. During NYPA and Canals holidays, the business is closed, and no work is permitted. NYPA requires a hybrid schedule of a minimum of 3 days on-site, up to including fully on-site depending on department requirements. CWPO Engagement Requirements Candidates are REQUIRED to be local to Tri-State area and in W2 tax status as employee of Service Provider. Fully remote positions are prohibited. Hybrid schedules are permissible with a minimum of 3 days on-site depending on assignment and can be fully on-site depending on business needs. Remote work privileges can be revoked at any time. NYPA does not provide laptops. Instead, NYPA provides desktops and dedicated workstations which candidates will remote into from their personal equipment on virtual days. If candidate does not have proper equipment, internet connection, or he/she is deemed to not work effectively from home, the hybrid privilege will be revoked. Vendors must disclose foreign national status and all Visas at the time of candidate submission. Additionally, a Benefits Waiver and Ethics Disclosure will be required by all candidates during onboarding. Submission Instructions Your email submissions must contain: The LEGAL name of candidate (no aliases, monikers, or nicknames) Job Broadcast number in your email subject header Visa work authorization, if applicable For job broadcasts outside your contractual compensation schedules, use competitive rates based on local and state compensation. NYPA CWP staff will contact you if your candidate is selected to be interviewed, which is usually via MS Teams. Please inform your candidates that an interview does not indicate acceptance of the proposed labor rates. NYPA prohibits the use of any AI tool during interviews. For all questions or concerns, please contact Christine Prendergast at . Project Overview This role will support MAS migration and software optimization project. The role works closely with subject matter experts within IT and key stakeholders from multiple business areas providing expert Maximo functional and technical guidance. The reource will also work closely with the implementation partner for this project and IBM support team. They will also be responsible for providing ongoing support and maintenance for IBM's Maximo, ensuring a stable platform for daily operations. Job Functions & Responsibilities Design, develop, and support application solutions using the Maximo 7.6.x / MAS. Experience with MAS 8/9 migration especially from on prem to cloud (SaaS). Knowledge of Manage, Spatial and Mobile. Collaborate with stakeholders to translate business requirements into functional specifications. Provide production support and resolve user issues with system performance, availability, and functionality. Work directly with client team members and colleagues to achieve project goals. Develop and share functional and business expertise with the team. Expertise in Maximo configurations such as Database Configuration, Escalations, Cron Tasks, Domains, Conditional Expression Manager etc. Expertise in Java Customizations and Automation Scripts. Expertise in integrating Maximo with external applications such as SAP and Ariba. Collaborate with middleware teams and provide solutions. Work with Infrastructure team in fixing infrastructure issues. Good technical knowledge in Web Sphere. Knowledge on Design and Develop BIRT reports. Write SQL scripts to provide data extracts to business on demand. Skills Knowledge of systems and software debugging. Experience using standard application development design, report, and project management tools. Proven ability to install and configure systems specific to their software infrastructure. Demonstrated ability troubleshooting software and system problems that involve software infrastructure modules and appropriately refers hardware issues. Ability to monitor and maintain performance metrics for system features recommend and take corrective/preventative actions. Demonstrated ability to direct and/or conduct implementation of enhancements or changes that may involve custom design, optional software, and third-party products to improve the efficiency and effectiveness of the systems. Experience with configuration, change management, and testing activities. Experience as an active team member in system-wide/cross-functional teams on successful technology projects. Technical knowledge of all phases of software implementation and support. Ability to deploy solutions to the operational production environment. Bachelor of Science Degree in Engineering Technology, Computer Science, or equivalent from an accredited college or university. Six years of experience supporting applications like Maximo, Datasplice. Proficient with Windows Server and strong technical (hands on) understanding of operating systems. Demonstrated understanding of Active directory / DNS; User and User Rights management / File System Rights (NTFS Permissions); security configuration and implementation; group policy management; and backup systems/ data backup management. Experience with relational databases and experience in Microsoft SQL Server and SQL scripting. Education & Certifications Bachelor's degree in computer science, engineering, or related technical/business discipline/equivalent work experience. Minimum of 6 to 8 years of experience with Maximo Application suite.
Job Description Job Description Description As the Senior Manager of SEO & AI Discovery, you will own how the brand is discovered - across traditional search engines, AI-powered answer engines (like ChatGPT, Perplexity, and Google AI Overviews), and generative AI platforms. You will set the organic visibility strategy and bring it to life, from technical SEO foundations to the emerging discipline of optimizing content for how AI systems retrieve, synthesize, and cite information. This is a strategic and hands-on position for someone who is equally comfortable running a technical audit and building a forward-looking point of view on evolving channels - with direct impact on scalable customer acquisition and revenue growth. The ideal candidate will play a key role in shaping how the brand shows up - whether that's ranking on page one of Google, being cited as a source in an AI-generated answers, or appearing in a chatbot's recommendation - and will contribute to the company's continued growth by maximizing the reach and impact of organic and AI-driven discovery. THE ROLE (what you are accountable for): Develop and execute an integrated SEO, Answer Engine Optimization (AEO), and Generative Engine Optimization (GEO) strategy aligned with business and marketing goals. Own organic search performance: keyword strategy, technical SEO audits, site architecture, page experience, and content optimization. Build and lead the company's approach to AEO/GEO - optimizing content structure, schema markup, and citation-worthy formatting to increase visibility and accurate representation in AI Overviews, LLM chat responses, and answer engines. Monitor how the brand appears (or fails to appear) across AI search surfaces (ChatGPT, Perplexity, Gemini, Copilot, Google AI Overviews) and develop tactics to improve share of voice. Partner with engineering teams to implement technical recommendations, including structured data, crawlability, product schema, site speed, and semantic markup. Serve as the internal authority on organic and AI-driven search, educating stakeholders, managing agencies and contractors, and translating industry shifts into clear roadmap recommendations Define, report on, and track KPIs across organic traffic, rankings, citation frequency in AI answers, referral traffic from AI platforms, and conversion impact. Manage relationships with SEO/GEO tools and vendors (e.g., Ahrefs, SEMrush, Screaming Frog, and emerging AEO/GEO monitoring platforms). YOU ARE: You bring a strong combination of analytical thinking and strategic curiosity about where search is headed. You are meticulous about technical detail while staying focused on the bigger picture of how people - and increasingly, AI systems - find and evaluate information. You are comfortable operating in a fast-paced environment, take ownership of your work, and approach an evolving channel with both rigor and experimentation. REQUIRED MINIMUM EXPERIENCE 5+ years of SEO experience, including technical, on-page, and content strategy. Demonstrated experience or a strong point of view on AEO/GEO - optimizing for AI-driven search and answer engines. Deep understanding of how LLMs retrieve, rank, and cite content (RAG, embeddings, and the role of structured data in machine readability). Proficiency with SEO tools (Ahrefs, SEMrush, Google Search Console, Screaming Frog) and analytics platforms (GA4, Looker Studio). Familiarity with schema markup, technical site audits, and Core Web Vitals. Strong analytical skills - comfortable pulling and interpreting data to build a narrative and justify strategy. ADDITIONAL EXPERIENCE: Experience running structured experiments to test AI citation or visibility changes. Familiarity with prompt engineering or LLM behavior from a builder's perspective. Background in content strategy or editorial work. Bachelor's degree in Marketing, Communications, or a related field, or equivalent experience. ADDITIONAL ROLE INFORMATION Compensation: The anticipated base salary range for this role is $110,000 - $140,000. This is a full-time, exempt position. This range represents the low and high ends of the expected base salary range for this role based on the applicable location. True Religion reasonably expects to pay within this range in compliance with all applicable federal, state, and local laws. Actual compensation will be determined based on factors including relevant experience, skills, knowledge, and internal equity. Perks : We offer a mix of benefits and perks to support our employees at work and beyond, including health benefits, a 401(k) with employer match, merchandise discounts, commuter benefits, wellness & employee assistance programs, and more. Work Model: This role is based in El Segundo, CA, and follows a hybrid work model, with an expectation of in-office presence on designated days to support collaboration and business needs. Employment Eligibility: Employment with True Religion is contingent upon meeting applicable employment eligibility requirements.
11/11/2026
Full time
Job Description Job Description Description As the Senior Manager of SEO & AI Discovery, you will own how the brand is discovered - across traditional search engines, AI-powered answer engines (like ChatGPT, Perplexity, and Google AI Overviews), and generative AI platforms. You will set the organic visibility strategy and bring it to life, from technical SEO foundations to the emerging discipline of optimizing content for how AI systems retrieve, synthesize, and cite information. This is a strategic and hands-on position for someone who is equally comfortable running a technical audit and building a forward-looking point of view on evolving channels - with direct impact on scalable customer acquisition and revenue growth. The ideal candidate will play a key role in shaping how the brand shows up - whether that's ranking on page one of Google, being cited as a source in an AI-generated answers, or appearing in a chatbot's recommendation - and will contribute to the company's continued growth by maximizing the reach and impact of organic and AI-driven discovery. THE ROLE (what you are accountable for): Develop and execute an integrated SEO, Answer Engine Optimization (AEO), and Generative Engine Optimization (GEO) strategy aligned with business and marketing goals. Own organic search performance: keyword strategy, technical SEO audits, site architecture, page experience, and content optimization. Build and lead the company's approach to AEO/GEO - optimizing content structure, schema markup, and citation-worthy formatting to increase visibility and accurate representation in AI Overviews, LLM chat responses, and answer engines. Monitor how the brand appears (or fails to appear) across AI search surfaces (ChatGPT, Perplexity, Gemini, Copilot, Google AI Overviews) and develop tactics to improve share of voice. Partner with engineering teams to implement technical recommendations, including structured data, crawlability, product schema, site speed, and semantic markup. Serve as the internal authority on organic and AI-driven search, educating stakeholders, managing agencies and contractors, and translating industry shifts into clear roadmap recommendations Define, report on, and track KPIs across organic traffic, rankings, citation frequency in AI answers, referral traffic from AI platforms, and conversion impact. Manage relationships with SEO/GEO tools and vendors (e.g., Ahrefs, SEMrush, Screaming Frog, and emerging AEO/GEO monitoring platforms). YOU ARE: You bring a strong combination of analytical thinking and strategic curiosity about where search is headed. You are meticulous about technical detail while staying focused on the bigger picture of how people - and increasingly, AI systems - find and evaluate information. You are comfortable operating in a fast-paced environment, take ownership of your work, and approach an evolving channel with both rigor and experimentation. REQUIRED MINIMUM EXPERIENCE 5+ years of SEO experience, including technical, on-page, and content strategy. Demonstrated experience or a strong point of view on AEO/GEO - optimizing for AI-driven search and answer engines. Deep understanding of how LLMs retrieve, rank, and cite content (RAG, embeddings, and the role of structured data in machine readability). Proficiency with SEO tools (Ahrefs, SEMrush, Google Search Console, Screaming Frog) and analytics platforms (GA4, Looker Studio). Familiarity with schema markup, technical site audits, and Core Web Vitals. Strong analytical skills - comfortable pulling and interpreting data to build a narrative and justify strategy. ADDITIONAL EXPERIENCE: Experience running structured experiments to test AI citation or visibility changes. Familiarity with prompt engineering or LLM behavior from a builder's perspective. Background in content strategy or editorial work. Bachelor's degree in Marketing, Communications, or a related field, or equivalent experience. ADDITIONAL ROLE INFORMATION Compensation: The anticipated base salary range for this role is $110,000 - $140,000. This is a full-time, exempt position. This range represents the low and high ends of the expected base salary range for this role based on the applicable location. True Religion reasonably expects to pay within this range in compliance with all applicable federal, state, and local laws. Actual compensation will be determined based on factors including relevant experience, skills, knowledge, and internal equity. Perks : We offer a mix of benefits and perks to support our employees at work and beyond, including health benefits, a 401(k) with employer match, merchandise discounts, commuter benefits, wellness & employee assistance programs, and more. Work Model: This role is based in El Segundo, CA, and follows a hybrid work model, with an expectation of in-office presence on designated days to support collaboration and business needs. Employment Eligibility: Employment with True Religion is contingent upon meeting applicable employment eligibility requirements.
Job Description Job Description Mechanical Application Engineer POSITION OPENING - Mechanical Application Engineer Supervisor: Director, Industrial Value Stream FLSA Classification: Exempt/Salaried Department: IVS The Challenge: As a Mechanical Applications Engineer, you'll work directly with manufacturers across aerospace, defense, power generation, automotive, and other industrial markets to understand their manufacturing process and develop custom abrasive blasting solutions. Every project is different. One day you may be evaluating an aerospace component requiring a precise surface finish, while the next, you're designing a blast system capable of processing thousands of steel fabrications per day. This is a highly collaborative role that combines mechanical engineering, manufacturing, customer interaction, and commercial thinking to identify what's limiting productivity, quality, safety, or cost, and develop engineered solutions that solve those problems. If you enjoy understanding how things are made, solving complex industrial problems, and seeing your solutions built into real manufacturing facilities, we'd love to talk. Responsibilities Meet with customers and distributors to understand manufacturing processes and identify the real problem that needs to be solved. Evaluate customer requirements including production rates, part geometry, surface preparation requirements, plant constraints, and operating costs. Develop engineered solutions using Clemco's portfolio of manual and automated abrasive blasting equipment. Prepare AutoCAD equipment layouts, technical proposals, and project cost estimates. Work closely with Sales, Engineering, Manufacturing, and Project Management throughout the opportunity lifecycle. Present technical recommendations to customers and explain the value behind proposed solutions. Balance customer requirements with standardized and engineered-to-order product offerings to improve profitability, quality, and lead time. Identify opportunities to standardize solutions, improve estimating tools, and strengthen our technical knowledge base. Occasionally visit customer facilities (approximately 25% travel) to gather information, support equipment selection, and participate in project reviews. What Success Looks Like Successful people in this role: Think like a manufacturing engineer, not just a design engineer. Ask "Why?" Enjoy solving new problems every day. Can communicate equally well with plant managers, engineers, operators, and executives. Continuously improve the way work gets done. Why this Role is Different Instead, you'll work at the intersection of engineering, manufacturing, and customer success-helping customers solve complex production challenges while shaping the future direction of Clemco's products and solutions. You'll have the opportunity to influence: Product design Future equipment development Estimating tools Sales strategy Manufacturing efficiency Customer success If you enjoy both engineering and working directly with customers, this role offers a unique opportunity to make an impact across the business. Job Qualifications: Preferred bachelor's degree in engineering or related technical field 3+ years of experience supporting industrial equipment, capital equipment, manufacturing systems, or custom and engineered-to-order machinery Strong mechanical aptitude and systems thinking Experience interpreting customer specifications and manufacturing requirements Excellent written and verbal communication skills Ability to organize multiple opportunities while maintaining attention to detail Physical Job Requirements: Communicating with employees and customers (speaking and listening) Sitting for extended periods Ability to learn, comprehend, and retain instructions Ability to maintain focus for extended periods of time Workplace Environmental Conditions: Primarily office environment with some exposure to manufacturing plant and field settings Occasional Travel (up to 25%) to customers, distributors, trade shows, etc. Equal Employment Opportunity Statement Clemco Industries Corporation is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other protected characteristic. All employment decisions are based on qualifications, merit, and business needs PI70a3e5-
11/11/2026
Full time
Job Description Job Description Mechanical Application Engineer POSITION OPENING - Mechanical Application Engineer Supervisor: Director, Industrial Value Stream FLSA Classification: Exempt/Salaried Department: IVS The Challenge: As a Mechanical Applications Engineer, you'll work directly with manufacturers across aerospace, defense, power generation, automotive, and other industrial markets to understand their manufacturing process and develop custom abrasive blasting solutions. Every project is different. One day you may be evaluating an aerospace component requiring a precise surface finish, while the next, you're designing a blast system capable of processing thousands of steel fabrications per day. This is a highly collaborative role that combines mechanical engineering, manufacturing, customer interaction, and commercial thinking to identify what's limiting productivity, quality, safety, or cost, and develop engineered solutions that solve those problems. If you enjoy understanding how things are made, solving complex industrial problems, and seeing your solutions built into real manufacturing facilities, we'd love to talk. Responsibilities Meet with customers and distributors to understand manufacturing processes and identify the real problem that needs to be solved. Evaluate customer requirements including production rates, part geometry, surface preparation requirements, plant constraints, and operating costs. Develop engineered solutions using Clemco's portfolio of manual and automated abrasive blasting equipment. Prepare AutoCAD equipment layouts, technical proposals, and project cost estimates. Work closely with Sales, Engineering, Manufacturing, and Project Management throughout the opportunity lifecycle. Present technical recommendations to customers and explain the value behind proposed solutions. Balance customer requirements with standardized and engineered-to-order product offerings to improve profitability, quality, and lead time. Identify opportunities to standardize solutions, improve estimating tools, and strengthen our technical knowledge base. Occasionally visit customer facilities (approximately 25% travel) to gather information, support equipment selection, and participate in project reviews. What Success Looks Like Successful people in this role: Think like a manufacturing engineer, not just a design engineer. Ask "Why?" Enjoy solving new problems every day. Can communicate equally well with plant managers, engineers, operators, and executives. Continuously improve the way work gets done. Why this Role is Different Instead, you'll work at the intersection of engineering, manufacturing, and customer success-helping customers solve complex production challenges while shaping the future direction of Clemco's products and solutions. You'll have the opportunity to influence: Product design Future equipment development Estimating tools Sales strategy Manufacturing efficiency Customer success If you enjoy both engineering and working directly with customers, this role offers a unique opportunity to make an impact across the business. Job Qualifications: Preferred bachelor's degree in engineering or related technical field 3+ years of experience supporting industrial equipment, capital equipment, manufacturing systems, or custom and engineered-to-order machinery Strong mechanical aptitude and systems thinking Experience interpreting customer specifications and manufacturing requirements Excellent written and verbal communication skills Ability to organize multiple opportunities while maintaining attention to detail Physical Job Requirements: Communicating with employees and customers (speaking and listening) Sitting for extended periods Ability to learn, comprehend, and retain instructions Ability to maintain focus for extended periods of time Workplace Environmental Conditions: Primarily office environment with some exposure to manufacturing plant and field settings Occasional Travel (up to 25%) to customers, distributors, trade shows, etc. Equal Employment Opportunity Statement Clemco Industries Corporation is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, veteran status, or any other protected characteristic. All employment decisions are based on qualifications, merit, and business needs PI70a3e5-
Natixis Corporate & Investment Banking
New York, New York
Job Description The Global Markets and Risks IT department is seeking a Business Support and Monitoring IT Manager to lead application support for Global Markets Front Office platforms-including Equity Derivatives, Securities Lending, Global Macro, Rates, FX, Commodities, and Credit Markets-as well as downstream support functions. This hands-on leadership role oversees a team of 15 or more IT Application Support Analysts providing high-quality Level 1 and Level 2 functional and technical support. You will lead key aspects of application production management, with a focus on incident management, platform observability, capacity planning, and continuous service improvement. You will work closely with technology leaders across business platforms and infrastructure teams, as well as with Natixis's head office in Europe. Supported Applications and Technical Scope Electronic trading and execution: Fixed income and FX trading workflows, pricing, and Credit Markets execution gateways, including ION, FIX protocol, and exchange connectivity. Securities lending, equity structured products, and derivatives: Trading platforms such as Fidessa, Horizon, and Dash; equity structured products trade workflows; booking; lifecycle management; and documentation. Risk and analytics: Real-time pricing, P&L, and risk calculation engines, including P&L, Greeks, VaR, and stress testing across asset classes. Market data and access: LSEG RTDS/TREP, Bloomberg B-Pipe, and market access and electronic trading connectivity infrastructure. Core vendor engines and downstream flows: Booking engines such as Summit, Murex, Sophis, and Loanet, with downstream flows to Operations, including Calypso, SWIFT, settlement, and clearing; and to Finance. Regulatory reporting: Reporting engines such as TRACE. Responsibilities include, but are not limited to: Lead IT functional and technical application support for trading workflows, execution platforms, trade and booking gateways, pricing, P&L and risk systems, reference data, and market data and access platforms. Oversee production management activities, including incident management and monitoring. Ensure alignment with the IT run framework, including incident and problem management, communications, root cause analysis, post-incident reviews, action-plan follow-up, and IT documentation requirements. Improve support organization and processes within the team and in partnership with local and global IT Development and IT Infrastructure teams, including follow-the-sun support and remediation follow-up. Strengthen collaboration across Natixis platforms locally and globally, including with teams in Paris, to support Global Markets IT. Develop the team, build trust, empower team members, and foster engagement and talent development. Build strong partnerships with business users to understand business processes and align IT support with business needs. Develop relationships with technology vendors. Plan resources and manage work in accordance with prioritization governance. Provide regular status updates to senior management. Mentor team members on IT support and monitoring best practices. Work with the IT leadership team to shape IT strategy and promote continuous improvement, strengthening the team's ability to support application platforms and deliver reliable service to users. Qualifications Bachelor's or master's degree in engineering or computer science. At least 8 years of experience leading IT application functional and technical support teams, ideally with 8 to 20 team members. At least 8 years of experience in financial services; experience at an international bank is strongly preferred. Knowledge of financial products and trade workflows, including structured products, equity options, securities lending, total return swaps (TRS), repos, interest rate derivatives and term structures, credit bonds, and collateralized loan obligations (CLOs). In-depth understanding of market data and access infrastructure, including LSEG RTDS/TREP and Bloomberg B-Pipe. Expert knowledge of IT support and monitoring best practices. Significant experience with vendor booking applications, such as Sophis, Loanet, and Summit, and their feeds to downstream systems for Operations, including collateral management, Calypso, settlement, clearing, and SWIFT, as well as Finance, Risk, and Compliance. Good understanding of regulations related to broker-dealer activities. Strong knowledge of securities financing and fixed income trades, post-trade business processes, settlement and clearing, and transaction regulatory reporting. Advanced leadership skills. Excellent written and verbal communication skills, as well as strong active-listening skills. Strong project management skills, including organization, planning, time management, and prioritization, with close attention to detail and the ability to meet deadlines. Strong interpersonal skills and the ability to build relationships and networks at all levels of the organization. The salary range for this Director position will be between $195,000 - $230,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance.
11/11/2026
Full time
Job Description The Global Markets and Risks IT department is seeking a Business Support and Monitoring IT Manager to lead application support for Global Markets Front Office platforms-including Equity Derivatives, Securities Lending, Global Macro, Rates, FX, Commodities, and Credit Markets-as well as downstream support functions. This hands-on leadership role oversees a team of 15 or more IT Application Support Analysts providing high-quality Level 1 and Level 2 functional and technical support. You will lead key aspects of application production management, with a focus on incident management, platform observability, capacity planning, and continuous service improvement. You will work closely with technology leaders across business platforms and infrastructure teams, as well as with Natixis's head office in Europe. Supported Applications and Technical Scope Electronic trading and execution: Fixed income and FX trading workflows, pricing, and Credit Markets execution gateways, including ION, FIX protocol, and exchange connectivity. Securities lending, equity structured products, and derivatives: Trading platforms such as Fidessa, Horizon, and Dash; equity structured products trade workflows; booking; lifecycle management; and documentation. Risk and analytics: Real-time pricing, P&L, and risk calculation engines, including P&L, Greeks, VaR, and stress testing across asset classes. Market data and access: LSEG RTDS/TREP, Bloomberg B-Pipe, and market access and electronic trading connectivity infrastructure. Core vendor engines and downstream flows: Booking engines such as Summit, Murex, Sophis, and Loanet, with downstream flows to Operations, including Calypso, SWIFT, settlement, and clearing; and to Finance. Regulatory reporting: Reporting engines such as TRACE. Responsibilities include, but are not limited to: Lead IT functional and technical application support for trading workflows, execution platforms, trade and booking gateways, pricing, P&L and risk systems, reference data, and market data and access platforms. Oversee production management activities, including incident management and monitoring. Ensure alignment with the IT run framework, including incident and problem management, communications, root cause analysis, post-incident reviews, action-plan follow-up, and IT documentation requirements. Improve support organization and processes within the team and in partnership with local and global IT Development and IT Infrastructure teams, including follow-the-sun support and remediation follow-up. Strengthen collaboration across Natixis platforms locally and globally, including with teams in Paris, to support Global Markets IT. Develop the team, build trust, empower team members, and foster engagement and talent development. Build strong partnerships with business users to understand business processes and align IT support with business needs. Develop relationships with technology vendors. Plan resources and manage work in accordance with prioritization governance. Provide regular status updates to senior management. Mentor team members on IT support and monitoring best practices. Work with the IT leadership team to shape IT strategy and promote continuous improvement, strengthening the team's ability to support application platforms and deliver reliable service to users. Qualifications Bachelor's or master's degree in engineering or computer science. At least 8 years of experience leading IT application functional and technical support teams, ideally with 8 to 20 team members. At least 8 years of experience in financial services; experience at an international bank is strongly preferred. Knowledge of financial products and trade workflows, including structured products, equity options, securities lending, total return swaps (TRS), repos, interest rate derivatives and term structures, credit bonds, and collateralized loan obligations (CLOs). In-depth understanding of market data and access infrastructure, including LSEG RTDS/TREP and Bloomberg B-Pipe. Expert knowledge of IT support and monitoring best practices. Significant experience with vendor booking applications, such as Sophis, Loanet, and Summit, and their feeds to downstream systems for Operations, including collateral management, Calypso, settlement, clearing, and SWIFT, as well as Finance, Risk, and Compliance. Good understanding of regulations related to broker-dealer activities. Strong knowledge of securities financing and fixed income trades, post-trade business processes, settlement and clearing, and transaction regulatory reporting. Advanced leadership skills. Excellent written and verbal communication skills, as well as strong active-listening skills. Strong project management skills, including organization, planning, time management, and prioritization, with close attention to detail and the ability to meet deadlines. Strong interpersonal skills and the ability to build relationships and networks at all levels of the organization. The salary range for this Director position will be between $195,000 - $230,000. Natixis is required by law to include a reasonable estimate of the compensation range for this role. Actual base salary will vary and will be based on several factors including, but not limited to, relevant experience, education, skills set, applicable licensure and certifications, and other business and organizational needs. Base salary is only one component of our total rewards package. Natixis also offers a generous benefits package, and you may be eligible for a discretionary incentive award depending on company and individual performance.
