Pay Range: $30.00hr - $35.00hr Job Overview: The candidate will leverage their technical expertise to manage academic labs and provide smart classroom support to the community of students and educators. Candidates must interview and work on site. Local candidates are strongly preferred. Key Responsibilities: Hardware & Software Support: Install, diagnose, and repair desktops, laptops, scanners, and peripherals. Training is provided on the proprietary software suite. Security & Compliance: Maintain the integrity of the technology environment by adhering to IT Security Standards and organizational policies. Inventory Management: Track hardware and software assets across labs, classrooms, and mobile devices to ensure the department stays organized. Training & Documentation: Empower faculty and staff through hands-on training sessions and by creating clear, accessible technical documentation and videos. Strategic Objectives: User Success: Act as a centralized problem-resolution hub to minimize downtime for the campus community. Quality Leadership: Support the IT Manager in departmental goals, ensuring a high standard of performance and clear communication. Requirements: Technical Troubleshooting: A natural curiosity for how things work and a knack for fixing hardware and software issues. Communication Skills: The ability to translate technical language into helpful instructions for non-technical users. Organization: Ability to keep records updated and projects on schedule. Adaptability: A team player ready to handle varied duties to keep the department running smoothly. Requirements & Qualifications: Education: Associate's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience). Technical Proficiency: Hands-on experience troubleshooting Windows and MacOS environments and common hardware (desktops and laptops). Instructional Tech: Familiarity with classroom technology, such as projectors, smartboards, or video conferencing tools (e.g., Zoom, Teams, or WebEx). Compliance Knowledge: Basic understanding of IT security principles and data privacy standards. Preferred Skills: Certifications: CompTIA A+, Network+, or Google IT Support Professional Certificate. Customer Service: A background in Help Desk technical support, ideally in an academic or corporate setting. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift and move computer equipment (up to 30 lbs). Ability to navigate classroom environments to perform installations. Ability to kneel, crouch, or crawl under desks and in confined spaces to manage cabling and hardware installation. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $30.00hr - $35.00hr Job Overview: The candidate will leverage their technical expertise to manage academic labs and provide smart classroom support to the community of students and educators. Candidates must interview and work on site. Local candidates are strongly preferred. Key Responsibilities: Hardware & Software Support: Install, diagnose, and repair desktops, laptops, scanners, and peripherals. Training is provided on the proprietary software suite. Security & Compliance: Maintain the integrity of the technology environment by adhering to IT Security Standards and organizational policies. Inventory Management: Track hardware and software assets across labs, classrooms, and mobile devices to ensure the department stays organized. Training & Documentation: Empower faculty and staff through hands-on training sessions and by creating clear, accessible technical documentation and videos. Strategic Objectives: User Success: Act as a centralized problem-resolution hub to minimize downtime for the campus community. Quality Leadership: Support the IT Manager in departmental goals, ensuring a high standard of performance and clear communication. Requirements: Technical Troubleshooting: A natural curiosity for how things work and a knack for fixing hardware and software issues. Communication Skills: The ability to translate technical language into helpful instructions for non-technical users. Organization: Ability to keep records updated and projects on schedule. Adaptability: A team player ready to handle varied duties to keep the department running smoothly. Requirements & Qualifications: Education: Associate's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience). Technical Proficiency: Hands-on experience troubleshooting Windows and MacOS environments and common hardware (desktops and laptops). Instructional Tech: Familiarity with classroom technology, such as projectors, smartboards, or video conferencing tools (e.g., Zoom, Teams, or WebEx). Compliance Knowledge: Basic understanding of IT security principles and data privacy standards. Preferred Skills: Certifications: CompTIA A+, Network+, or Google IT Support Professional Certificate. Customer Service: A background in Help Desk technical support, ideally in an academic or corporate setting. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift and move computer equipment (up to 30 lbs). Ability to navigate classroom environments to perform installations. Ability to kneel, crouch, or crawl under desks and in confined spaces to manage cabling and hardware installation. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $77.00hr - $82.00hr Job Overview: The Project Manager independently leads delivery for software product initiatives in an AI-enabled SDLC. This role combines strong execution ownership with growing breadth across product thinking, engineering operations, Agile coaching, stakeholder management, data-driven reporting, and AI-assisted workflow adoption. The role owns project-level planning, risk management, backlog quality, delivery metrics, scope control, and stakeholder coordination, while contributing meaningfully to capacity planning, product Client support, release coordination, and continuous improvement. This is an experienced PM role with full project ownership and growing influence across teams. Responsibilities: Build and manage project plans independently, including dependencies, buffers, sequencing, and critical path considerations. Lead day-to-day delivery execution across one or more Agile teams, ensuring work progresses predictably and transparently. Partner with Development Managers and team leads to adapt plans as scope, delivery context, or business priorities evolve. Support implementation roadmaps and maintain delivery accuracy across Jira and related tooling. Proactively identify, assess, score, and mitigate delivery risks; facilitate project-level risk reviews and determine when escalation is needed. Own project-level scope and change management by maintaining change logs, communicating impacts, and facilitating scope trade-off decisions. Plan resource allocation at the project level, forecast capacity gaps, and coordinate shared resources across teams. Coordinate releases, dependencies, and change impacts across one or more workstreams. Maintain a well-prioritized, estimable backlog and facilitate effective refinement sessions to keep work sprint-ready. Lead requirements workshops and translate business needs into clear, testable user stories and delivery-ready specifications. Build project dashboards and reporting views tailored to stakeholder needs, surfacing insights rather than only status. Use metrics such as velocity, throughput, risk trends, and delivery health indicators to guide execution decisions. Manage a diverse stakeholder group independently and tailor communication to technical, product, and business audiences. Navigate conflicting priorities and facilitate alignment across teams and functions. Provide clear, timely updates on progress, risks, delivery health, and decisions. Facilitate cross-team discussions and drive action-oriented follow-through. Apply Agile practices consistently and adapt ceremonies to team context and maturity. Facilitate retrospectives, planning workshops, Client sessions, and other working forums that improve clarity and execution. Organize learning sessions, office hours, and improvement activities that strengthen delivery discipline and collaboration. Coach teams on iterative delivery, continuous improvement, and effective team practices. Use approved AI tools for risk summaries, retrospective outputs, stakeholder communication, and first-pass delivery planning. Critically assess AI-generated outputs and identify when results are incomplete, unreliable, or require refinement. Proactively adopt AI tools to improve personal and team productivity and share effective use cases with the team. Contribute to roadmap and Client conversations by surfacing delivery insights, customer context, and business trade-offs. Participate in design reviews and Client activities, advocating for user needs and product quality in delivery decisions. Qualifications: Bachelor's degree or equivalent practical experience. 5 7 years of experience in project management, Agile delivery, product delivery, or related software development roles. Proven ability to independently manage project plans, RAID processes, backlog health, and delivery reporting. Experience working directly with engineering, product, and cross-functional stakeholders in software product environments. Strong facilitation, communication, and prioritization skills. Hands-on experience with Jira and related delivery/reporting tools. Preferred Qualifications: Experience with release coordination, capacity planning, and backlog ownership. Familiarity with engineering metrics, delivery dashboards, and basic product metrics. Experience with AI-assisted project delivery workflows in an approved enterprise environment. Agile, Scrum, SAFe, or product-related certification is a plus. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $77.00hr - $82.00hr Job Overview: The Project Manager independently leads delivery for software product initiatives in an AI-enabled SDLC. This role combines strong execution ownership with growing breadth across product thinking, engineering operations, Agile coaching, stakeholder management, data-driven reporting, and AI-assisted workflow adoption. The role owns project-level planning, risk management, backlog quality, delivery metrics, scope control, and stakeholder coordination, while contributing meaningfully to capacity planning, product Client support, release coordination, and continuous improvement. This is an experienced PM role with full project ownership and growing influence across teams. Responsibilities: Build and manage project plans independently, including dependencies, buffers, sequencing, and critical path considerations. Lead day-to-day delivery execution across one or more Agile teams, ensuring work progresses predictably and transparently. Partner with Development Managers and team leads to adapt plans as scope, delivery context, or business priorities evolve. Support implementation roadmaps and maintain delivery accuracy across Jira and related tooling. Proactively identify, assess, score, and mitigate delivery risks; facilitate project-level risk reviews and determine when escalation is needed. Own project-level scope and change management by maintaining change logs, communicating impacts, and facilitating scope trade-off decisions. Plan resource allocation at the project level, forecast capacity gaps, and coordinate shared resources across teams. Coordinate releases, dependencies, and change impacts across one or more workstreams. Maintain a well-prioritized, estimable backlog and facilitate effective refinement sessions to keep work sprint-ready. Lead requirements workshops and translate business needs into clear, testable user stories and delivery-ready specifications. Build project dashboards and reporting views tailored to stakeholder needs, surfacing insights rather than only status. Use metrics such as velocity, throughput, risk trends, and delivery health indicators to guide execution decisions. Manage a diverse stakeholder group independently and tailor communication to technical, product, and business audiences. Navigate conflicting priorities and facilitate alignment across teams and functions. Provide clear, timely updates on progress, risks, delivery health, and decisions. Facilitate cross-team discussions and drive action-oriented follow-through. Apply Agile practices consistently and adapt ceremonies to team context and maturity. Facilitate retrospectives, planning workshops, Client sessions, and other working forums that improve clarity and execution. Organize learning sessions, office hours, and improvement activities that strengthen delivery discipline and collaboration. Coach teams on iterative delivery, continuous improvement, and effective team practices. Use approved AI tools for risk summaries, retrospective outputs, stakeholder communication, and first-pass delivery planning. Critically assess AI-generated outputs and identify when results are incomplete, unreliable, or require refinement. Proactively adopt AI tools to improve personal and team productivity and share effective use cases with the team. Contribute to roadmap and Client conversations by surfacing delivery insights, customer context, and business trade-offs. Participate in design reviews and Client activities, advocating for user needs and product quality in delivery decisions. Qualifications: Bachelor's degree or equivalent practical experience. 5 7 years of experience in project management, Agile delivery, product delivery, or related software development roles. Proven ability to independently manage project plans, RAID processes, backlog health, and delivery reporting. Experience working directly with engineering, product, and cross-functional stakeholders in software product environments. Strong facilitation, communication, and prioritization skills. Hands-on experience with Jira and related delivery/reporting tools. Preferred Qualifications: Experience with release coordination, capacity planning, and backlog ownership. Familiarity with engineering metrics, delivery dashboards, and basic product metrics. Experience with AI-assisted project delivery workflows in an approved enterprise environment. Agile, Scrum, SAFe, or product-related certification is a plus. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $50.00hr - $55.00hr Job Overview: As a Consulting Data Engineer, the successful candidate will architect, build, and optimize the next generation of real-time healthcare data platforms and event-driven architectures. The candidate will play a foundational role in moving clinical, operational, and financial data away from legacy batch processing toward high-throughput, near-zero-latency streaming pipelines. In this role, the candidate will champion modern data engineering practices, design highly scalable cloud-native pipelines, and mentor a growing team of engineers. The candidate will bridge the gap between complex electronic health records (EHR) and data consumers-enabling data scientists, software engineers, and clinical analysts to securely access, stream, and query compliant data at scale to improve patient outcomes and operational efficiency. Core Responsibilities: Architect Real-Time Pipelines: Design, implement, and monitor high-throughput, fault-tolerant streaming pipelines that ingest and process millions of concurrent healthcare data events (e.g., live telemetry, HL7 feeds, ADT messages). Scale Google Cloud Infrastructure: Build and maintain scalable, secure, and cost-effective cloud data infrastructure using Google Cloud healthcare-native tools and Infrastructure as Code (IaC). Enforce Healthcare Compliance & Security: Uphold strict data security protocols (HIPAA, HITRUST, SOC2) by building robust data lakehouse architectures that enforce PHI/PII masking, role-based access control (RBAC), and encryption at rest and in transit. Enable Self-Service Data & Interoperability: Build out streaming data ecosystems that support modern healthcare interoperability, managing real-time data catalogs and schema registries. Promote Code Excellence: Write modular, highly reusable, and performance-tested code; lead code reviews and establish standardized CI/CD automated deployment workflows. Optimize Data Reliability: Set and champion strict SLAs for clinical data delivery, establish automated data-quality testing, and implement proactive system monitoring and alerting. Collaborate & Mentor: Work closely with Data Architects, Clinical Product Managers, and AI/ML teams to translate healthcare requirements into technical blueprints while mentoring mid-level engineers. Required Qualifications: 13+ years of experience in dedicated data engineering, data architecture, or distributed systems software engineering roles. 4+ years of experience specifically within the healthcare domain (payer, provider, digital health, or health tech). Google Cloud Certified Professional Data Engineer (or equivalent proven expert-level architecture experience on GCP). Advanced Event-Driven Architecture: Mastery of high-volume streaming technologies including Apache Kafka and Google Cloud Pub/Sub for decoupled, real-time message routing. Stream Processing: Deep hands-on experience with Apache Flink or Google Cloud Dataflow (Apache Beam) for real-time streaming, complex event processing (CEP), windowing, and streaming data transformations. Interoperability Standards: Deep expertise working with FHIR (Fast Healthcare Interoperability Resources) JSON structures, HL7 v2/v3 messaging, and DICOM imaging standard streams. GCP Healthcare Tools: Hands-on experience implementing and scaling the Google Cloud Healthcare API (specifically FHIR stores and HL7v2 stores). EHR Integration: Experience integrating streaming pipelines with major EHR systems (such as Epic, Cerner, or Meditech). Google Cloud Ecosystem: Technical mastery of BigQuery (including partitioning, clustering, and streaming inserts), Cloud Storage, Dataproc, and Cloud Composer (Apache Airflow). Programming Languages: Proficiency in Python, Scala, or Java, with a strong focus on writing optimized code for distributed computing platforms (like Spark or Beam). Modern Data Stack & Modeling: Mastery of modern analytics engineering frameworks (such as dbt), dimensional data modeling, and lakehouse architectures (e.g., Iceberg, Delta Lake). DevOps & Automation: Robust experience building automated CI/CD pipelines (GitHub Actions, GitLab CI) and managing infrastructure using Terraform. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $50.00hr - $55.00hr Job Overview: As a Consulting Data Engineer, the successful candidate will architect, build, and optimize the next generation of real-time healthcare data platforms and event-driven architectures. The candidate will play a foundational role in moving clinical, operational, and financial data away from legacy batch processing toward high-throughput, near-zero-latency streaming pipelines. In this role, the candidate will champion modern data engineering practices, design highly scalable cloud-native pipelines, and mentor a growing team of engineers. The candidate will bridge the gap between complex electronic health records (EHR) and data consumers-enabling data scientists, software engineers, and clinical analysts to securely access, stream, and query compliant data at scale to improve patient outcomes and operational efficiency. Core Responsibilities: Architect Real-Time Pipelines: Design, implement, and monitor high-throughput, fault-tolerant streaming pipelines that ingest and process millions of concurrent healthcare data events (e.g., live telemetry, HL7 feeds, ADT messages). Scale Google Cloud Infrastructure: Build and maintain scalable, secure, and cost-effective cloud data infrastructure using Google Cloud healthcare-native tools and Infrastructure as Code (IaC). Enforce Healthcare Compliance & Security: Uphold strict data security protocols (HIPAA, HITRUST, SOC2) by building robust data lakehouse architectures that enforce PHI/PII masking, role-based access control (RBAC), and encryption at rest and in transit. Enable Self-Service Data & Interoperability: Build out streaming data ecosystems that support modern healthcare interoperability, managing real-time data catalogs and schema registries. Promote Code Excellence: Write modular, highly reusable, and performance-tested code; lead code reviews and establish standardized CI/CD automated deployment workflows. Optimize Data Reliability: Set and champion strict SLAs for clinical data delivery, establish automated data-quality testing, and implement proactive system monitoring and alerting. Collaborate & Mentor: Work closely with Data Architects, Clinical Product Managers, and AI/ML teams to translate healthcare requirements into technical blueprints while mentoring mid-level engineers. Required Qualifications: 13+ years of experience in dedicated data engineering, data architecture, or distributed systems software engineering roles. 4+ years of experience specifically within the healthcare domain (payer, provider, digital health, or health tech). Google Cloud Certified Professional Data Engineer (or equivalent proven expert-level architecture experience on GCP). Advanced Event-Driven Architecture: Mastery of high-volume streaming technologies including Apache Kafka and Google Cloud Pub/Sub for decoupled, real-time message routing. Stream Processing: Deep hands-on experience with Apache Flink or Google Cloud Dataflow (Apache Beam) for real-time streaming, complex event processing (CEP), windowing, and streaming data transformations. Interoperability Standards: Deep expertise working with FHIR (Fast Healthcare Interoperability Resources) JSON structures, HL7 v2/v3 messaging, and DICOM imaging standard streams. GCP Healthcare Tools: Hands-on experience implementing and scaling the Google Cloud Healthcare API (specifically FHIR stores and HL7v2 stores). EHR Integration: Experience integrating streaming pipelines with major EHR systems (such as Epic, Cerner, or Meditech). Google Cloud Ecosystem: Technical mastery of BigQuery (including partitioning, clustering, and streaming inserts), Cloud Storage, Dataproc, and Cloud Composer (Apache Airflow). Programming Languages: Proficiency in Python, Scala, or Java, with a strong focus on writing optimized code for distributed computing platforms (like Spark or Beam). Modern Data Stack & Modeling: Mastery of modern analytics engineering frameworks (such as dbt), dimensional data modeling, and lakehouse architectures (e.g., Iceberg, Delta Lake). DevOps & Automation: Robust experience building automated CI/CD pipelines (GitHub Actions, GitLab CI) and managing infrastructure using Terraform. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $95.00hr - $100.00hr Job Overview: The organization is modernizing how employees communicate and collaborate. Over the next months, company-wide chat will move from Zoom Team Chat to Slack Enterprise, and content will be migrated from Box to Microsoft SharePoint and OneDrive. These programs touch every employee, every function, and external partners. The Technical Program Manager will lead these programs end to end, focusing on building alignment across senior stakeholders, working closely with Legal, Security, and Records Management, and driving organizational adoption. The ideal candidate has led large, cross-functional technology programs, understands organizational change management, and can quickly adapt to the technical landscape. Responsibilities: Own the end-to-end plan for the Slack implementation and Box-to-SharePoint migration, including scope, schedule, dependencies, risks, and budget. Design phased rollout and migration waves that balance business priorities, technical readiness, and organizational capacity for change. Coordinate internal teams, vendors, and professional services partners, holding all parties accountable to commitments. Plan and manage coexistence periods, cutover, decommissioning of legacy platforms, and post-go-live hypercare. Establish and run program governance, including a Steering Committee, decision log, and clear escalation paths. Build strong working relationships with business leaders across functions and regions, understanding their workflows and constraints. Partner early and continuously with Legal, Information Security, Privacy, Records Management, and Compliance on retention, legal hold, eDiscovery, external sharing, and data handling requirements. Prepare clear, concise executive communications and status reporting, including candid assessments of risk. Navigate resistance and competing priorities with diplomacy, distinguishing valid constraints from preference. Develop and execute a change management strategy covering audience analysis, communications, training, and support. Build and lead a Champions Network that drives peer-to-peer adoption and provides feedback to the program team. Partner with Communications and Learning teams to deliver messaging and training tailored to different audiences, from executives to frontline employees. Define clear guidance on how collaboration tools fit together (for example, when to use Slack versus Microsoft Teams, or SharePoint versus OneDrive). Define and track adoption metrics, and adjust the approach based on data and user feedback. Work with platform engineers and architects on solution design, including information architecture, permissions mapping, integrations, and identity and access requirements. Understand migration tooling, data volumes, and content complexity well enough to identify risks and make informed trade-offs. Drive standards for platform governance, such as channel naming, app and integration approval, site provisioning, and guest access. Requirements: 7+ years of program or project management experience, including leading large, cross-functional technology initiatives that affected a broad employee population (for example, ERP, infrastructure, end-user computing, or enterprise application rollouts). Demonstrated experience leading change management and driving user adoption, not just technical delivery. Track record of managing senior stakeholders, building governance structures, and influencing without direct authority. Experience working with Legal, Security, or Compliance teams on technology programs with regulatory or data governance requirements. Strong written and verbal communication skills, including the ability to tailor messages for executive and general employee audiences. Comfort with ambiguity and the ability to learn new platforms quickly. PMP, PgMP, or equivalent certification. Preferred: Experience with enterprise collaboration platforms such as Slack, Microsoft 365, SharePoint, Teams, Box, or Zoom. Experience with content or data migrations, including permissions and records retention considerations. Experience in a regulated industry such as medical devices, healthcare, life sciences, or financial services. Familiarity with change management frameworks such as Prosci ADKAR. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $95.00hr - $100.00hr Job Overview: The organization is modernizing how employees communicate and collaborate. Over the next months, company-wide chat will move from Zoom Team Chat to Slack Enterprise, and content will be migrated from Box to Microsoft SharePoint and OneDrive. These programs touch every employee, every function, and external partners. The Technical Program Manager will lead these programs end to end, focusing on building alignment across senior stakeholders, working closely with Legal, Security, and Records Management, and driving organizational adoption. The ideal candidate has led large, cross-functional technology programs, understands organizational change management, and can quickly adapt to the technical landscape. Responsibilities: Own the end-to-end plan for the Slack implementation and Box-to-SharePoint migration, including scope, schedule, dependencies, risks, and budget. Design phased rollout and migration waves that balance business priorities, technical readiness, and organizational capacity for change. Coordinate internal teams, vendors, and professional services partners, holding all parties accountable to commitments. Plan and manage coexistence periods, cutover, decommissioning of legacy platforms, and post-go-live hypercare. Establish and run program governance, including a Steering Committee, decision log, and clear escalation paths. Build strong working relationships with business leaders across functions and regions, understanding their workflows and constraints. Partner early and continuously with Legal, Information Security, Privacy, Records Management, and Compliance on retention, legal hold, eDiscovery, external sharing, and data handling requirements. Prepare clear, concise executive communications and status reporting, including candid assessments of risk. Navigate resistance and competing priorities with diplomacy, distinguishing valid constraints from preference. Develop and execute a change management strategy covering audience analysis, communications, training, and support. Build and lead a Champions Network that drives peer-to-peer adoption and provides feedback to the program team. Partner with Communications and Learning teams to deliver messaging and training tailored to different audiences, from executives to frontline employees. Define clear guidance on how collaboration tools fit together (for example, when to use Slack versus Microsoft Teams, or SharePoint versus OneDrive). Define and track adoption metrics, and adjust the approach based on data and user feedback. Work with platform engineers and architects on solution design, including information architecture, permissions mapping, integrations, and identity and access requirements. Understand migration tooling, data volumes, and content complexity well enough to identify risks and make informed trade-offs. Drive standards for platform governance, such as channel naming, app and integration approval, site provisioning, and guest access. Requirements: 7+ years of program or project management experience, including leading large, cross-functional technology initiatives that affected a broad employee population (for example, ERP, infrastructure, end-user computing, or enterprise application rollouts). Demonstrated experience leading change management and driving user adoption, not just technical delivery. Track record of managing senior stakeholders, building governance structures, and influencing without direct authority. Experience working with Legal, Security, or Compliance teams on technology programs with regulatory or data governance requirements. Strong written and verbal communication skills, including the ability to tailor messages for executive and general employee audiences. Comfort with ambiguity and the ability to learn new platforms quickly. PMP, PgMP, or equivalent certification. Preferred: Experience with enterprise collaboration platforms such as Slack, Microsoft 365, SharePoint, Teams, Box, or Zoom. Experience with content or data migrations, including permissions and records retention considerations. Experience in a regulated industry such as medical devices, healthcare, life sciences, or financial services. Familiarity with change management frameworks such as Prosci ADKAR. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $50.00hr - $55.00hr Job Overview: The mission is to protect, provide for, and progress the software and systems behind all of the organization's services with an ever-watchful eye on their availability, latency, performance, integration, and capacity to ensure the ultimate customer experience. Requirements: Must possess strong documentation and communication skills. Demonstrate working knowledge of automation principles. Intermediate understanding of core technical concepts. Hands-on intermediate knowledge of primary skills and subjects, with advanced proficiency in at least one discipline: ITIL/ITSM Principles and Practice; Software Development Lifecycle (SDLC); Infrastructure (Unix, Windows, Mainframe) Administration; Network Architecture (Layer 1 to Layer 3); Middleware & Runtime Environments (such as J2EE/.NET/etc); Load balancers and application firewalls (WAFs); Logging and Monitoring methods, standards and tools; DevOps Concepts & Tooling; Resiliency, High Availability & Business Continuity Planning/Management; Caching Concepts & Content Delivery Networks; Configuration Management (& Infrastructure as Code); Cloud Concepts, Architecture and Platform as a Service (PaaS) Concepts. Advanced understanding of Role Based Access Controls (RBAC) and Access Management (SAML, LTPA, SSO, OAuth). Self-driven with the ability to execute necessary tasks and duties independently. Strong analytical and critical thinking skills. Advanced knowledge of Internet architecture and project delivery. Intermediate knowledge of network troubleshooting. Foundational knowledge of cryptographic services (HSMs/Certificates). Mindset and Behavior Guidelines: Sense of urgency. Customer-focused mindset with a deep understanding of key customer journeys and user experience. Effective communication across all technical and managerial levels. Curiosity and a drive for continuous learning and continuous improvement. Ability to coach and mentor team members. Willingness to embrace risk and seek simplicity. Dedication to knowledge sharing and technical writing. Strong multi-tasking abilities and comfort handling difficult conversations. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $50.00hr - $55.00hr Job Overview: The mission is to protect, provide for, and progress the software and systems behind all of the organization's services with an ever-watchful eye on their availability, latency, performance, integration, and capacity to ensure the ultimate customer experience. Requirements: Must possess strong documentation and communication skills. Demonstrate working knowledge of automation principles. Intermediate understanding of core technical concepts. Hands-on intermediate knowledge of primary skills and subjects, with advanced proficiency in at least one discipline: ITIL/ITSM Principles and Practice; Software Development Lifecycle (SDLC); Infrastructure (Unix, Windows, Mainframe) Administration; Network Architecture (Layer 1 to Layer 3); Middleware & Runtime Environments (such as J2EE/.NET/etc); Load balancers and application firewalls (WAFs); Logging and Monitoring methods, standards and tools; DevOps Concepts & Tooling; Resiliency, High Availability & Business Continuity Planning/Management; Caching Concepts & Content Delivery Networks; Configuration Management (& Infrastructure as Code); Cloud Concepts, Architecture and Platform as a Service (PaaS) Concepts. Advanced understanding of Role Based Access Controls (RBAC) and Access Management (SAML, LTPA, SSO, OAuth). Self-driven with the ability to execute necessary tasks and duties independently. Strong analytical and critical thinking skills. Advanced knowledge of Internet architecture and project delivery. Intermediate knowledge of network troubleshooting. Foundational knowledge of cryptographic services (HSMs/Certificates). Mindset and Behavior Guidelines: Sense of urgency. Customer-focused mindset with a deep understanding of key customer journeys and user experience. Effective communication across all technical and managerial levels. Curiosity and a drive for continuous learning and continuous improvement. Ability to coach and mentor team members. Willingness to embrace risk and seek simplicity. Dedication to knowledge sharing and technical writing. Strong multi-tasking abilities and comfort handling difficult conversations. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
11/13/2026
Full time
Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Date Posted: 2026-10-27 Country: United States of America Location: US-MA-MARLBOROUGH-MA2 1001 Boston Post Rd BLDG 2 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX. At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. Are you passionate about turning innovative concepts into reality? Do you thrive in dynamic environments? Raytheon is seeking a talented and motivated Radar Systems Engineer II to join our Surface Radars and Radars team within the Systems Engineering and Test Capabilities (SETC) Discipline, supporting a range of sensor and effector programs. This role offers a unique opportunity to work across the full lifecycle of the product, from concept development to deployment. Every day will bring new challenges, requiring collaboration across disciplines to troubleshoot issues, perform data analysis, and implement solutions. Your contributions will directly impact the success of mission-critical defense systems, and you'll have a hands-on role in ensuring the entire system functions seamlessly This is an onsite position based in Marlborough, Massachusetts. The role may require up to 20% travel to RTX facilities, test sites, vendor facilities, and customer locations to support test events and mission execution. What You will Do: You will develop concepts of operations for radar systems You will be responsible for radar processing algorithm development You will be responsible for radar software requirements development You will be responsible for statistical and numerical analysis of radar performance data You will be responsible for analysis tool development in support of problem identification and resolution You will be responsible for collaboration with Systems and Software Engineers to develop and implement solutions You will present findings and solutions to Leadership and/or Customers Basic Qualifications: Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) and 12 months or less of professional experience (excluding internships). The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer: An active and in-scope Secret US security clearance Experience with design, development, and analysis of radar system and software architectures Experience with signal processing techniques in complex propagation environments Design experience in the following radar system areas; antenna, receiver/exciter, waveforms, digital beamforming, multi-sensor track management and data fusion, adaptive signal processing, clutter mitigation techniques, electronic attack and electronic protect, sensor resource management and mission planning Requirements development experience, including use of DOORS Experience with MATLAB/Python/C++ Experience with technical writing and oral presentations What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader. Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility. Requires theoretical knowledge typically obtained through University Degree. Limited to some knowledge of RTX organization. Typically requires a University Degree or equivalent experience and less than 2 years prior relevant experience. Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 2 years of prior relevant experience unless prohibited by local laws/regulations. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 57,200 USD - 108,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
11/13/2026
Full time
Date Posted: 2026-10-27 Country: United States of America Location: US-MA-MARLBOROUGH-MA2 1001 Boston Post Rd BLDG 2 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX. At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. Are you passionate about turning innovative concepts into reality? Do you thrive in dynamic environments? Raytheon is seeking a talented and motivated Radar Systems Engineer II to join our Surface Radars and Radars team within the Systems Engineering and Test Capabilities (SETC) Discipline, supporting a range of sensor and effector programs. This role offers a unique opportunity to work across the full lifecycle of the product, from concept development to deployment. Every day will bring new challenges, requiring collaboration across disciplines to troubleshoot issues, perform data analysis, and implement solutions. Your contributions will directly impact the success of mission-critical defense systems, and you'll have a hands-on role in ensuring the entire system functions seamlessly This is an onsite position based in Marlborough, Massachusetts. The role may require up to 20% travel to RTX facilities, test sites, vendor facilities, and customer locations to support test events and mission execution. What You will Do: You will develop concepts of operations for radar systems You will be responsible for radar processing algorithm development You will be responsible for radar software requirements development You will be responsible for statistical and numerical analysis of radar performance data You will be responsible for analysis tool development in support of problem identification and resolution You will be responsible for collaboration with Systems and Software Engineers to develop and implement solutions You will present findings and solutions to Leadership and/or Customers Basic Qualifications: Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) and 12 months or less of professional experience (excluding internships). The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance. Qualifications We Prefer: An active and in-scope Secret US security clearance Experience with design, development, and analysis of radar system and software architectures Experience with signal processing techniques in complex propagation environments Design experience in the following radar system areas; antenna, receiver/exciter, waveforms, digital beamforming, multi-sensor track management and data fusion, adaptive signal processing, clutter mitigation techniques, electronic attack and electronic protect, sensor resource management and mission planning Requirements development experience, including use of DOORS Experience with MATLAB/Python/C++ Experience with technical writing and oral presentations What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader. Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with, your manager will discuss whether there is a degree of onsite presence associated with this role. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility. Requires theoretical knowledge typically obtained through University Degree. Limited to some knowledge of RTX organization. Typically requires a University Degree or equivalent experience and less than 2 years prior relevant experience. Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 2 years of prior relevant experience unless prohibited by local laws/regulations. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 57,200 USD - 108,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
This job is with Danaher, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Masimo , one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. Masimo is a global medical technology company that develops and produces a wide array of industry-leading monitoring technologies, including non-invasive measurements, sensors, patient monitors, and automation and connectivity solutions. Our mission is, Masimo innovations empower clinicians to transform patient care. When you join our team, you'll be part of a culture that's driven by passion, challenging the status quo, and making an impact in the lives of others. Learn about the Danaher Business System which makes everything possible. The Engineer II, Software Automation is responsible for developing, executing, and maintaining scalable test automation frameworks and infrastructure for complex, distributed systems - including microservice-based software platforms, on-prem and cloud deployments, and the in-house and third-party devices they integrate with. This role is a key technical contributor within the Systems Test Engineering organization, developing automation solutions that improve test efficiency, reliability, repeatability, and coverage. The position reports to the Sr Manager, Systems Software Test and is part of the Software Test Engineering department located in Irvine, CA and will be an on-site role. In This Role, You Will Have The Opportunity To: Develop, execute, and maintain scalable automated test frameworks and support infrastructure for instrument and system-level testing. Develop reusable test libraries, device interfaces, protocol libraries, utilities, and common automation components across instrument platforms and downstream system integrations. Contribute to system and product test strategies with an emphasis on automation, repeatability, scalability, and maintainability. Collaborate with development teams during product design to improve system testability, observability, interfaces, communication protocols, and diagnostic capabilities. The Essential Requirements Of The Job Include: B.S. Degree in computer science, computer engineering, software engineering, biomedical engineering, or related technical discipline. 3+ years of experience in software development, test automation, software verification, or a related engineering discipline working with automated testing tools and scripting languages (Python, C#, C++, Java, or similar). Experience with Git, CI/CD systems, and modern software development practices. Familiarity with defect tracking and test management tools. Understanding of Software Development Life Cycle (SDLC) and Agile development methodologies. Strong debugging, problem-solving, communication, and cross-functional collaboration skills. It would be a plus if you also possess previous experience in: Experience within the medical device or other regulated industry. Familiarity with IEC 62304, ISO 13485, FDA Quality System Regulation, or other applicable software quality standards. Familiarity with healthcare interoperability or messaging standards (e.g., HL7, WCTP) or other structured data/protocol formats. Experience with cloud platforms (e.g., AWS, Azure, GCP) and container/orchestration tooling (e.g., Docker, Kubernetes). Masimo, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. The annual salary range OR the hourly range for this role is $80,000 - $105,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for up to a 10% annual bonus. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit . Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here . For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here . We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1- or .
11/13/2026
Full time
This job is with Danaher, an inclusive employer and a member of myGwork - the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Masimo , one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. Masimo is a global medical technology company that develops and produces a wide array of industry-leading monitoring technologies, including non-invasive measurements, sensors, patient monitors, and automation and connectivity solutions. Our mission is, Masimo innovations empower clinicians to transform patient care. When you join our team, you'll be part of a culture that's driven by passion, challenging the status quo, and making an impact in the lives of others. Learn about the Danaher Business System which makes everything possible. The Engineer II, Software Automation is responsible for developing, executing, and maintaining scalable test automation frameworks and infrastructure for complex, distributed systems - including microservice-based software platforms, on-prem and cloud deployments, and the in-house and third-party devices they integrate with. This role is a key technical contributor within the Systems Test Engineering organization, developing automation solutions that improve test efficiency, reliability, repeatability, and coverage. The position reports to the Sr Manager, Systems Software Test and is part of the Software Test Engineering department located in Irvine, CA and will be an on-site role. In This Role, You Will Have The Opportunity To: Develop, execute, and maintain scalable automated test frameworks and support infrastructure for instrument and system-level testing. Develop reusable test libraries, device interfaces, protocol libraries, utilities, and common automation components across instrument platforms and downstream system integrations. Contribute to system and product test strategies with an emphasis on automation, repeatability, scalability, and maintainability. Collaborate with development teams during product design to improve system testability, observability, interfaces, communication protocols, and diagnostic capabilities. The Essential Requirements Of The Job Include: B.S. Degree in computer science, computer engineering, software engineering, biomedical engineering, or related technical discipline. 3+ years of experience in software development, test automation, software verification, or a related engineering discipline working with automated testing tools and scripting languages (Python, C#, C++, Java, or similar). Experience with Git, CI/CD systems, and modern software development practices. Familiarity with defect tracking and test management tools. Understanding of Software Development Life Cycle (SDLC) and Agile development methodologies. Strong debugging, problem-solving, communication, and cross-functional collaboration skills. It would be a plus if you also possess previous experience in: Experience within the medical device or other regulated industry. Familiarity with IEC 62304, ISO 13485, FDA Quality System Regulation, or other applicable software quality standards. Familiarity with healthcare interoperability or messaging standards (e.g., HL7, WCTP) or other structured data/protocol formats. Experience with cloud platforms (e.g., AWS, Azure, GCP) and container/orchestration tooling (e.g., Docker, Kubernetes). Masimo, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. The annual salary range OR the hourly range for this role is $80,000 - $105,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for up to a 10% annual bonus. We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit . Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here . For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here . We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1- or .
The Institute of Internal Auditors Inc
Lake Mary, Florida
Job Description Job Description Associate Manager, Business Intelligence Location: Lake Mary, FL (Hybrid) Department: FP&A - Business Intelligence Status: Full-Time Exempt About The IIA The Institute of Internal Auditors (IIA) is the global leader and recognized authority for the internal audit profession. We advance the profession worldwide through education, advocacy, certifications, and professional resources. Guided by our values of People First, Integrity, Collaboration, Accountability, and Innovation , we offer a collaborative, purpose-driven workplace where employees can grow professionally while making a global impact. Why Join The IIA? If you enjoy turning complex data into meaningful business insights, this is an opportunity to make a visible impact across a global organization. As Associate Manager, Business Intelligence, you will: Build dashboards, reports, and analytics solutions that support strategic and financial decision-making. Work hands-on with Power BI, SQL, large datasets, reporting automation, and data visualization. Partner directly with business stakeholders to understand their needs and translate them into practical BI solutions. Use data to uncover insights, solve business problems, and help leaders make informed decisions. Help improve and automate recurring reporting to increase accuracy, efficiency, and accessibility of information. Contribute to the evolving use of AI-driven capabilities within business processes and analytics. Join a collaborative BI function where you can take ownership of assigned initiatives and continue developing your technical and business expertise. Position Summary The IIA is seeking an Associate Manager, Business Intelligence to support the delivery and execution of Business Intelligence solutions across the organization. This is a hands-on individual contributor role for a BI or analytics professional who enjoys combining technical expertise with business partnership. You will design, build, automate, and maintain dashboards, reports, datasets, and analytics solutions that support strategic business and financial decision-making. Working closely with business stakeholders and BI leadership, you will translate reporting and analytics needs into effective solutions, lead assigned BI initiatives, perform ad hoc financial analysis, and help ensure that BI outputs are accurate, reliable, consistent, and easy to use. Although this position carries an Associate Manager title, it does not have direct reports. You will lead through expertise, ownership, collaboration, and influence across cross-functional teams. Work Arrangement This is a hybrid position based in Lake Mary, Florida, combining in-office collaboration with remote work. What You'll DoBusiness Intelligence & Analytics Lead assigned BI work across a rotating portfolio of analytics and reporting initiatives. Design, develop, and maintain dashboards, reports, and datasets using Power BI, SQL, and other enterprise BI tools. Maintain and automate recurring weekly and monthly reporting to improve efficiency, accuracy, and timeliness. Perform ad hoc financial and business analysis to support strategic decision-making. Ensure BI deliverables meet expectations for data accuracy, consistency, performance, and usability. Enhance existing dashboards, reports, and analytics assets through stakeholder feedback and continuous improvement. Work with large datasets to identify trends, answer business questions, and generate actionable insights. Stakeholder Partnership & Data Storytelling Partner with business stakeholders to understand reporting, analytics, and decision-support needs. Lead requirements discussions and contribute to solution design for assigned BI initiatives. Translate business requirements into practical dashboards, reports, metrics, and analytics solutions. Communicate findings through clear and compelling data visualizations, presentations, and data-driven narratives for business users and leadership. Use strong business judgment and analytical thinking to help stakeholders interpret data and make informed decisions. Data Quality, Reporting Standards & Automation Apply established BI standards, KPI definitions, and reporting conventions consistently across deliverables. Validate data, investigate discrepancies, and escalate issues when appropriate. Identify opportunities to streamline, consolidate, automate, or improve existing dashboards and reports. Contribute to BI documentation, definitions, and reference materials to support consistency and knowledge sharing. Support ongoing improvements to BI delivery processes and analytics capabilities. Collaboration & Continuous Improvement Collaborate closely with BI leadership to align assigned work with organizational priorities and expectations. Partner cross-functionally to increase the effective use of data in business decision-making. Contribute ideas and practical improvements that strengthen BI processes, reporting, and analytics capabilities. Support the integration of AI-driven capabilities into day-to-day business processes where appropriate. QualificationsRequired Qualifications Bachelor's degree in Business, Engineering, Statistics, or a related field. 2+ years of experience in business intelligence, analytics, or a related role, with experience delivering insights and recommendations that support business needs. 1+ years of experience using SQL and other programming languages to analyze, explore, and work with large datasets for reporting, dashboard development, and ad hoc analysis. Hands-on experience creating, maintaining, and automating reports and dashboards using Power BI or similar enterprise data visualization tools. Experience with data warehousing solutions and integrating AI-driven capabilities into day-to-day business processes. Demonstrated ability to create clear, engaging data visualizations and presentations that communicate insights effectively. Strong analytical, critical-thinking, and problem-solving skills, particularly when working with complex information or multiple data sources. Sound judgment and the ability to investigate issues, identify solutions, and make recommendations. Strong interpersonal and communication skills with the ability to collaborate, influence, and work effectively across functions. Demonstrated project management and organizational skills, with the ability to manage multiple priorities and deliverables. Proficiency with Microsoft Word, Excel, and PowerPoint. Self-motivated and collaborative, with strong initiative, flexibility, attention to detail, and a solutions-oriented mindset. Equal Opportunity Employer The Institute of Internal Auditors (IIA) is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are treated with dignity and respect. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
11/12/2026
Full time
Job Description Job Description Associate Manager, Business Intelligence Location: Lake Mary, FL (Hybrid) Department: FP&A - Business Intelligence Status: Full-Time Exempt About The IIA The Institute of Internal Auditors (IIA) is the global leader and recognized authority for the internal audit profession. We advance the profession worldwide through education, advocacy, certifications, and professional resources. Guided by our values of People First, Integrity, Collaboration, Accountability, and Innovation , we offer a collaborative, purpose-driven workplace where employees can grow professionally while making a global impact. Why Join The IIA? If you enjoy turning complex data into meaningful business insights, this is an opportunity to make a visible impact across a global organization. As Associate Manager, Business Intelligence, you will: Build dashboards, reports, and analytics solutions that support strategic and financial decision-making. Work hands-on with Power BI, SQL, large datasets, reporting automation, and data visualization. Partner directly with business stakeholders to understand their needs and translate them into practical BI solutions. Use data to uncover insights, solve business problems, and help leaders make informed decisions. Help improve and automate recurring reporting to increase accuracy, efficiency, and accessibility of information. Contribute to the evolving use of AI-driven capabilities within business processes and analytics. Join a collaborative BI function where you can take ownership of assigned initiatives and continue developing your technical and business expertise. Position Summary The IIA is seeking an Associate Manager, Business Intelligence to support the delivery and execution of Business Intelligence solutions across the organization. This is a hands-on individual contributor role for a BI or analytics professional who enjoys combining technical expertise with business partnership. You will design, build, automate, and maintain dashboards, reports, datasets, and analytics solutions that support strategic business and financial decision-making. Working closely with business stakeholders and BI leadership, you will translate reporting and analytics needs into effective solutions, lead assigned BI initiatives, perform ad hoc financial analysis, and help ensure that BI outputs are accurate, reliable, consistent, and easy to use. Although this position carries an Associate Manager title, it does not have direct reports. You will lead through expertise, ownership, collaboration, and influence across cross-functional teams. Work Arrangement This is a hybrid position based in Lake Mary, Florida, combining in-office collaboration with remote work. What You'll DoBusiness Intelligence & Analytics Lead assigned BI work across a rotating portfolio of analytics and reporting initiatives. Design, develop, and maintain dashboards, reports, and datasets using Power BI, SQL, and other enterprise BI tools. Maintain and automate recurring weekly and monthly reporting to improve efficiency, accuracy, and timeliness. Perform ad hoc financial and business analysis to support strategic decision-making. Ensure BI deliverables meet expectations for data accuracy, consistency, performance, and usability. Enhance existing dashboards, reports, and analytics assets through stakeholder feedback and continuous improvement. Work with large datasets to identify trends, answer business questions, and generate actionable insights. Stakeholder Partnership & Data Storytelling Partner with business stakeholders to understand reporting, analytics, and decision-support needs. Lead requirements discussions and contribute to solution design for assigned BI initiatives. Translate business requirements into practical dashboards, reports, metrics, and analytics solutions. Communicate findings through clear and compelling data visualizations, presentations, and data-driven narratives for business users and leadership. Use strong business judgment and analytical thinking to help stakeholders interpret data and make informed decisions. Data Quality, Reporting Standards & Automation Apply established BI standards, KPI definitions, and reporting conventions consistently across deliverables. Validate data, investigate discrepancies, and escalate issues when appropriate. Identify opportunities to streamline, consolidate, automate, or improve existing dashboards and reports. Contribute to BI documentation, definitions, and reference materials to support consistency and knowledge sharing. Support ongoing improvements to BI delivery processes and analytics capabilities. Collaboration & Continuous Improvement Collaborate closely with BI leadership to align assigned work with organizational priorities and expectations. Partner cross-functionally to increase the effective use of data in business decision-making. Contribute ideas and practical improvements that strengthen BI processes, reporting, and analytics capabilities. Support the integration of AI-driven capabilities into day-to-day business processes where appropriate. QualificationsRequired Qualifications Bachelor's degree in Business, Engineering, Statistics, or a related field. 2+ years of experience in business intelligence, analytics, or a related role, with experience delivering insights and recommendations that support business needs. 1+ years of experience using SQL and other programming languages to analyze, explore, and work with large datasets for reporting, dashboard development, and ad hoc analysis. Hands-on experience creating, maintaining, and automating reports and dashboards using Power BI or similar enterprise data visualization tools. Experience with data warehousing solutions and integrating AI-driven capabilities into day-to-day business processes. Demonstrated ability to create clear, engaging data visualizations and presentations that communicate insights effectively. Strong analytical, critical-thinking, and problem-solving skills, particularly when working with complex information or multiple data sources. Sound judgment and the ability to investigate issues, identify solutions, and make recommendations. Strong interpersonal and communication skills with the ability to collaborate, influence, and work effectively across functions. Demonstrated project management and organizational skills, with the ability to manage multiple priorities and deliverables. Proficiency with Microsoft Word, Excel, and PowerPoint. Self-motivated and collaborative, with strong initiative, flexibility, attention to detail, and a solutions-oriented mindset. Equal Opportunity Employer The Institute of Internal Auditors (IIA) is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are treated with dignity and respect. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Job Description Job Description MANAGER, DATA BUSINESS INTELLIGENCE Job Code:MGRDBI Reports To: Director, Data Services & Business Intelligence Base Location: AZ or CO Work Status: Virtual Office Minimum Starting Monthly Range: $7,599 Hiring Range (Monthly Pay): $7,599 - $8,750 Full-time / Part-time: Full-time Exempt / Non-Exempt: Exempt Risk Designation: Extremely High Summary: The Manager, Data Business Intelligence is responsible for all Contexture business intelligence development, implementation, and maintenance. The Manager will provide architectural direction and administrative support for the daily operational activities of the Business Intelligence team, including Senior Data Visualization Analysts and Data Visualization Analyst. This position will have design responsibility for projects related to Contexture's reporting visualization platform, and will assist with planning, coordination, management, and implementation of business intelligence, including visualization and analytics, activities for both internal and external customers. This position is responsible for ensuring that direct reports have the appropriate knowledge and understanding of the underlying technologies and standards to provide effective and efficient development, implementation, and support for all assigned business intelligence, including data visualization and analytics activities. This individual will serve as a technical expert for internal and external stakeholders as it relates to business intelligence solutions offered by Contexture. This position is based in Phoenix Arizona; Denver Colorado; or Grand Junction, Colorado and requires local residency in one of these base locations. Our strategic flexibility allows for local work from home opportunities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities include the following: Coordinates with the other Contexture departments to ensure that all HIE/HIT reporting products are delivered on time, error-free and that they meet organizational and customer service expectations. Oversee delivery of rapid, actionable insights to accelerate decision-making across business units. Supports and implements strategic business plans and processes to support the successful management of Contextures BI programs. Provides daily supervision and management of assigned staff, maintain allocated staffing levels including leading recruitment efforts and creating on-boarding plans for new or transferred employees. Provides mentoring, coaching, and educational activities to support employee development that aligns with organizational goals and objectives. Reviews and helps implement policies and procedures which foster and sustain best practices for the department's data, visualization, and business intelligence use case development methodologies, including project initiation, planning, execution, control and closing. Prioritizes team goals and tactics ensuring that the activities of the group are in line with organizational goals and objectives, customer project commitments and expectations. Tracks and monitors key inter- and intra-project variables and distribute key project information to direct reports. Assesses and escalates risks relative to assigned projects and participate in the development and implementation of mitigation plans, with appropriate escalation to leadership, as needed. Controls activities related to the management of assigned implementation projects to bring the projects to a timely close and transition the client appropriately. Ensures that proactive communications with internal and external customers are conducted periodically regarding progress during implementation period and aids as needed. Designs and develops business intelligence standards for use across multiple data projects. Designs and consults on underlying data architecture for use across multiple data business intelligence projects. Assists with the evaluation and testing of emerging technologies used for business intelligence including data visualizations In conjunction with data governance team, utilizes the library of all required standard vocabularies and nomenclatures used in normalizing inbound and outbound data used for business intelligence projects. Monitor and maintain the performance of data visualization tools to ensure reliable and efficient reporting across business units. Assists with the review and implementation of strategic business plans, processes, and other necessary project documents to support the successful management and continuous process improvement of Contexture's data business intelligence programs. Maintains, enhances, and broadens knowledge and skills related to business intelligence and data access tools and applications and industry best practices. Supports and contributes to the organization's culture in a way that allows staff to feel appreciated, included and valued. Performs other related duties as assigned. Skills Prior leadership experience in delivery of business intelligence including but not limited to data visualizations, including experience leading data structure and report development efforts. Ability to explain complex data concepts to stakeholders, including internal and external customers. Demonstrated ability in leading a cross-functional teams to deliver results on complex issues. Ability to positively interact with a diverse set of external and internal customers helping them achieve unique applications of health information technologies. Knowledge of healthcare informatics and applications across the full continuum of care Extensive knowledge and experience in the capabilities to use and transform data into useful information for evaluation of performance, standardization, and quality of system performance. Experience in design, implementation, and maintenance of healthcare data evaluation systems. Advanced experience in the use modern business intelligence tools such as Tableau, PowerBI, SAP Business Objects, and QlickView to enhance business understanding through artistic, simple, and concise data storytelling. Demonstrated experience working with relational and/or hierarchical, big data databases (Mongo/SQL). Working knowledge of HL7, C-CDA, XCA and XDS.b standards and protocols as they relate to data reporting and business intelligence such as a data visualization. Strong working knowledge and application of healthcare clinical codes sets such as LOINC, SNOMED, CPT, ICD, RxNorm, etc. Ability to anticipate problems and take decisive action, giving regard to impact on all stakeholders. Ability to prioritize and manage multiple tasks and allocate assigned resources to ensure projects are efficiently and effectively completed. Ability to develop, test and operationalize business intelligence projects effectively and efficiently. Ability to convey a strong presence and professional image. Ability to work in a fast-paced and rapidly changing environment and consistently meet strict deadlines. Ability to work independently as well as ability to effectively work in a team environment and maintain strong working relationships. Proficiency with the Microsoft Office Suite including Excel, Word, Project, and Visio preferred. Education/Experience Minimum of 5+ years of experience in the design, development, maintenance, and support of health system performance measurement structures to include process, outcome, value-based payment, and patient experience metrics development and uses. Experience in leading and managing cross functional technical and user-based teams desired. Bachelor's Degree required in Information Technology, Computer Science, Business Administration, or related field required; equivalent directly related work experience may be considered in lieu of a degree. Master's Degree in Healthcare Administration or Business Administration, preferred. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The position may require occasional availability for after-hours work, outside of regularly scheduled hours. The position may require ability to periodically drive to and from clients, conferences and / or events; and / or limited travel. This position is expected to be exposed to, process, or handle sensitive information including but not limited to Protected Health Information (PHI), Personally Identifiable Information (PII), financial information, etc. As such, the holder of this position is expected to comply with all applicable laws, regulations, organizational policies, and compliance expectations. Physical Demands The physical demands described here are representative of those necessary to perform the essential functions of the role: . click apply for full job details
11/12/2026
Full time
Job Description Job Description MANAGER, DATA BUSINESS INTELLIGENCE Job Code:MGRDBI Reports To: Director, Data Services & Business Intelligence Base Location: AZ or CO Work Status: Virtual Office Minimum Starting Monthly Range: $7,599 Hiring Range (Monthly Pay): $7,599 - $8,750 Full-time / Part-time: Full-time Exempt / Non-Exempt: Exempt Risk Designation: Extremely High Summary: The Manager, Data Business Intelligence is responsible for all Contexture business intelligence development, implementation, and maintenance. The Manager will provide architectural direction and administrative support for the daily operational activities of the Business Intelligence team, including Senior Data Visualization Analysts and Data Visualization Analyst. This position will have design responsibility for projects related to Contexture's reporting visualization platform, and will assist with planning, coordination, management, and implementation of business intelligence, including visualization and analytics, activities for both internal and external customers. This position is responsible for ensuring that direct reports have the appropriate knowledge and understanding of the underlying technologies and standards to provide effective and efficient development, implementation, and support for all assigned business intelligence, including data visualization and analytics activities. This individual will serve as a technical expert for internal and external stakeholders as it relates to business intelligence solutions offered by Contexture. This position is based in Phoenix Arizona; Denver Colorado; or Grand Junction, Colorado and requires local residency in one of these base locations. Our strategic flexibility allows for local work from home opportunities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities include the following: Coordinates with the other Contexture departments to ensure that all HIE/HIT reporting products are delivered on time, error-free and that they meet organizational and customer service expectations. Oversee delivery of rapid, actionable insights to accelerate decision-making across business units. Supports and implements strategic business plans and processes to support the successful management of Contextures BI programs. Provides daily supervision and management of assigned staff, maintain allocated staffing levels including leading recruitment efforts and creating on-boarding plans for new or transferred employees. Provides mentoring, coaching, and educational activities to support employee development that aligns with organizational goals and objectives. Reviews and helps implement policies and procedures which foster and sustain best practices for the department's data, visualization, and business intelligence use case development methodologies, including project initiation, planning, execution, control and closing. Prioritizes team goals and tactics ensuring that the activities of the group are in line with organizational goals and objectives, customer project commitments and expectations. Tracks and monitors key inter- and intra-project variables and distribute key project information to direct reports. Assesses and escalates risks relative to assigned projects and participate in the development and implementation of mitigation plans, with appropriate escalation to leadership, as needed. Controls activities related to the management of assigned implementation projects to bring the projects to a timely close and transition the client appropriately. Ensures that proactive communications with internal and external customers are conducted periodically regarding progress during implementation period and aids as needed. Designs and develops business intelligence standards for use across multiple data projects. Designs and consults on underlying data architecture for use across multiple data business intelligence projects. Assists with the evaluation and testing of emerging technologies used for business intelligence including data visualizations In conjunction with data governance team, utilizes the library of all required standard vocabularies and nomenclatures used in normalizing inbound and outbound data used for business intelligence projects. Monitor and maintain the performance of data visualization tools to ensure reliable and efficient reporting across business units. Assists with the review and implementation of strategic business plans, processes, and other necessary project documents to support the successful management and continuous process improvement of Contexture's data business intelligence programs. Maintains, enhances, and broadens knowledge and skills related to business intelligence and data access tools and applications and industry best practices. Supports and contributes to the organization's culture in a way that allows staff to feel appreciated, included and valued. Performs other related duties as assigned. Skills Prior leadership experience in delivery of business intelligence including but not limited to data visualizations, including experience leading data structure and report development efforts. Ability to explain complex data concepts to stakeholders, including internal and external customers. Demonstrated ability in leading a cross-functional teams to deliver results on complex issues. Ability to positively interact with a diverse set of external and internal customers helping them achieve unique applications of health information technologies. Knowledge of healthcare informatics and applications across the full continuum of care Extensive knowledge and experience in the capabilities to use and transform data into useful information for evaluation of performance, standardization, and quality of system performance. Experience in design, implementation, and maintenance of healthcare data evaluation systems. Advanced experience in the use modern business intelligence tools such as Tableau, PowerBI, SAP Business Objects, and QlickView to enhance business understanding through artistic, simple, and concise data storytelling. Demonstrated experience working with relational and/or hierarchical, big data databases (Mongo/SQL). Working knowledge of HL7, C-CDA, XCA and XDS.b standards and protocols as they relate to data reporting and business intelligence such as a data visualization. Strong working knowledge and application of healthcare clinical codes sets such as LOINC, SNOMED, CPT, ICD, RxNorm, etc. Ability to anticipate problems and take decisive action, giving regard to impact on all stakeholders. Ability to prioritize and manage multiple tasks and allocate assigned resources to ensure projects are efficiently and effectively completed. Ability to develop, test and operationalize business intelligence projects effectively and efficiently. Ability to convey a strong presence and professional image. Ability to work in a fast-paced and rapidly changing environment and consistently meet strict deadlines. Ability to work independently as well as ability to effectively work in a team environment and maintain strong working relationships. Proficiency with the Microsoft Office Suite including Excel, Word, Project, and Visio preferred. Education/Experience Minimum of 5+ years of experience in the design, development, maintenance, and support of health system performance measurement structures to include process, outcome, value-based payment, and patient experience metrics development and uses. Experience in leading and managing cross functional technical and user-based teams desired. Bachelor's Degree required in Information Technology, Computer Science, Business Administration, or related field required; equivalent directly related work experience may be considered in lieu of a degree. Master's Degree in Healthcare Administration or Business Administration, preferred. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The position may require occasional availability for after-hours work, outside of regularly scheduled hours. The position may require ability to periodically drive to and from clients, conferences and / or events; and / or limited travel. This position is expected to be exposed to, process, or handle sensitive information including but not limited to Protected Health Information (PHI), Personally Identifiable Information (PII), financial information, etc. As such, the holder of this position is expected to comply with all applicable laws, regulations, organizational policies, and compliance expectations. Physical Demands The physical demands described here are representative of those necessary to perform the essential functions of the role: . click apply for full job details
Job Description Job Description Cobalt Benefits Group (CBG), a healthcare third-party administrator, seeks an AI Developer to design, build, test, and deploy governed AI solutions that improve operational efficiency and member experience. This hands-on role turns approved use cases into production-ready retrieval-augmented assistants, document-extraction agents, and AI-enabled workflows, using both custom development and low-code Microsoft tools. The developer partners with business owners, DevOps, IT Security, Compliance, and AI governance stakeholders to integrate solutions securely with core systems and establish reusable patterns for responsible AI delivery. Responsibilities • Design, prototype, build, test, and deploy AI applications and agents through production; select appropriate Copilot Studio, workflow, agent, custom-service, vendor, or non-AI approaches under Build-vs-Buy guidance. • Develop retrieval-augmented generation (RAG) solutions, including document ingestion, chunking, indexing, metadata, retrieval tuning, and grounded responses with source citations. • Integrate with internal and third-party systems through authenticated REST and GraphQL APIs; collaborate on data pipelines for documents and structured data. • Apply least-privilege permissions, single sign-on, secrets management, PHI/PII protections, output validation, and appropriate logging and retention controls with IT Security. • Create evaluation harnesses with golden test sets, subject-matter expert rubrics, and production sampling; monitor accuracy, citation support and completeness, latency, and transaction cost, including results by plan type. • Implement telemetry for prompts, retrieval, tool calls, and outputs; maintain runbooks, hand-off documentation, cost controls, and operational monitoring. • Advance solutions through CBG AI Solution Delivery Playbook decision gates and required artifacts, including risk assessments, requirements, evaluation plans, and transition documentation. • Partner with the AI Risk Manager, Compliance, Data Protection Officer, Security, and AI Ethics Committee as appropriate; share reusable components, templates, and approved prompt patterns. • Bachelor's degree in Computer Science, Information Systems, related field, or equivalent practical experience; 3+ years of professional software development experience. • Hands-on generative AI development and evaluation experience, including RAG, context engineering, tool/function calling, and at least one production or production-pilot solution. • Strong Python and/or C#/.NET development skills; experience with production APIs, REST integration, OAuth or similar authorization, and secure secrets/configuration management. • Ability to review, test, debug, and maintain AI-generated code; working knowledge of SQL, data modeling, and data pipelines. • Experience handling HIPAA-regulated information, PHI masking, and access controls. • Experience with AI regression testing, monitoring, model version management, release controls, cost optimization, and guarded multi-step agents. • Ability to document technical decisions, follow governance and change control, conduct business requirements sessions, and recommend delaying or stopping solutions that fail evaluation thresholds. Preferred • Microsoft Copilot Studio, Power Automate, Power Platform, Azure OpenAI, and Azure AI Search experience. • Demonstrated improvement of retrieval or extraction systems using before-and-after evaluation results. • Experience with AI coding agents and Model Context Protocol (MCP). • Familiarity with healthcare, third-party administration, employee benefits, claims, eligibility, plan documents, or EDI. Personal Attributes • Collaborative communicator able to translate business processes into technical requirements and partner across business, engineering, security, and compliance teams. • Analytical, detail-oriented problem solver who values measurable quality, documentation, and continuous improvement. • Sound judgment and accountability in privacy, fairness, human oversight, and responsible AI delivery. • Adaptable, hands-on builder comfortable selecting between low-code and custom engineering approaches. Technology Environment Microsoft 365 Copilot, Copilot Studio, Power Automate, Power Apps, Teams; Azure OpenAI / Azure AI Foundry, Azure AI Search; Azure API Management, Entra ID, Key Vault; Azure SQL, Cosmos DB, Azure Data Lake Storage, Blob Storage, Dataverse; GitHub and CI/CD pipelines. Specific technologies vary by project and risk tier. Measures of Success • First 90 days: Complete AI governance onboarding, ship an enhancement through Production Readiness Review, and establish a golden-test-set evaluation harness. • First 6 months: Release a new approved AI solution, publish reusable components adopted by another project, and enable monitoring dashboards. • First 12 months: Meet approved business KPIs, demonstrate reusable delivery patterns, and maintain current inventory, risk classification, evaluation, and monitoring records. Compliance and Responsible AI Solutions must meet CBG governance and technical security requirements, with privacy, security, and human oversight proportionate to risk. Automated claim denials without human review and use of PHI in public generative AI models are prohibited. Work aligns with HIPAA, HITRUST CSF, NIST AI Risk Management Framework, and applicable OWASP guidance. Benefits After successfully completing a waiting period, eligible Full-time employees have access to our comprehensive benefits package, including: Fantastic medical, dental, and vision insurance Twice annual employer HSA contributions, covering 50% of the HDHP plan's annual deductible! Company provided Basic Life and AD&D Company paid Short-Term and Long-Term Disability Flexible Spending Accounts 401(k) Retirement Plan with up to a 6% employer-match WOW! (100% fully vested after 3 years) 10+ paid holidays Fully Paid half day Summer Fridays Generous paid vacation and sick time Annual Paid Volunteer Day Annual Tuition Reimbursement Annual Health and Wellness Reimbursement Lots of fun company events 60 day waiting period 90 day waiting period Who We Are Cobalt Benefits Group has been named one of the Best Companies to Work for in NH 2026 by NH Business Magazine! As a trusted third-party administrator (TPA) specializing in self-funded benefit plans, Cobalt Benefits Group (CBG) is committed to helping employers find high-quality coverage at a cost they can afford. We administer self-funded insurance benefits through our four lines of business: EBPA, Blue Benefit Administrators of Massachusetts, CBA Blue, and Great Bay Administrators. With over 30 years of experience and a dedicated team of more than 300 employees, we work collaboratively to build customized self-funded health plans, manage claim payments and disputes, and administer other specialized programs such as FSAs, HSAs, COBRA, and retiree billing. Join us as we match employers across our region with the right solutions for their employee benefit needs. To learn more about working at CBG, visit Cobalt Benefits Group is an Equal Employment Opportunity employer Cobalt Benefits Group participates in E-Verify to confirm the employment eligibility of all new hires. Compensation details: 00 Yearly Salary PI932291f204fc-0259
11/12/2026
Full time
Job Description Job Description Cobalt Benefits Group (CBG), a healthcare third-party administrator, seeks an AI Developer to design, build, test, and deploy governed AI solutions that improve operational efficiency and member experience. This hands-on role turns approved use cases into production-ready retrieval-augmented assistants, document-extraction agents, and AI-enabled workflows, using both custom development and low-code Microsoft tools. The developer partners with business owners, DevOps, IT Security, Compliance, and AI governance stakeholders to integrate solutions securely with core systems and establish reusable patterns for responsible AI delivery. Responsibilities • Design, prototype, build, test, and deploy AI applications and agents through production; select appropriate Copilot Studio, workflow, agent, custom-service, vendor, or non-AI approaches under Build-vs-Buy guidance. • Develop retrieval-augmented generation (RAG) solutions, including document ingestion, chunking, indexing, metadata, retrieval tuning, and grounded responses with source citations. • Integrate with internal and third-party systems through authenticated REST and GraphQL APIs; collaborate on data pipelines for documents and structured data. • Apply least-privilege permissions, single sign-on, secrets management, PHI/PII protections, output validation, and appropriate logging and retention controls with IT Security. • Create evaluation harnesses with golden test sets, subject-matter expert rubrics, and production sampling; monitor accuracy, citation support and completeness, latency, and transaction cost, including results by plan type. • Implement telemetry for prompts, retrieval, tool calls, and outputs; maintain runbooks, hand-off documentation, cost controls, and operational monitoring. • Advance solutions through CBG AI Solution Delivery Playbook decision gates and required artifacts, including risk assessments, requirements, evaluation plans, and transition documentation. • Partner with the AI Risk Manager, Compliance, Data Protection Officer, Security, and AI Ethics Committee as appropriate; share reusable components, templates, and approved prompt patterns. • Bachelor's degree in Computer Science, Information Systems, related field, or equivalent practical experience; 3+ years of professional software development experience. • Hands-on generative AI development and evaluation experience, including RAG, context engineering, tool/function calling, and at least one production or production-pilot solution. • Strong Python and/or C#/.NET development skills; experience with production APIs, REST integration, OAuth or similar authorization, and secure secrets/configuration management. • Ability to review, test, debug, and maintain AI-generated code; working knowledge of SQL, data modeling, and data pipelines. • Experience handling HIPAA-regulated information, PHI masking, and access controls. • Experience with AI regression testing, monitoring, model version management, release controls, cost optimization, and guarded multi-step agents. • Ability to document technical decisions, follow governance and change control, conduct business requirements sessions, and recommend delaying or stopping solutions that fail evaluation thresholds. Preferred • Microsoft Copilot Studio, Power Automate, Power Platform, Azure OpenAI, and Azure AI Search experience. • Demonstrated improvement of retrieval or extraction systems using before-and-after evaluation results. • Experience with AI coding agents and Model Context Protocol (MCP). • Familiarity with healthcare, third-party administration, employee benefits, claims, eligibility, plan documents, or EDI. Personal Attributes • Collaborative communicator able to translate business processes into technical requirements and partner across business, engineering, security, and compliance teams. • Analytical, detail-oriented problem solver who values measurable quality, documentation, and continuous improvement. • Sound judgment and accountability in privacy, fairness, human oversight, and responsible AI delivery. • Adaptable, hands-on builder comfortable selecting between low-code and custom engineering approaches. Technology Environment Microsoft 365 Copilot, Copilot Studio, Power Automate, Power Apps, Teams; Azure OpenAI / Azure AI Foundry, Azure AI Search; Azure API Management, Entra ID, Key Vault; Azure SQL, Cosmos DB, Azure Data Lake Storage, Blob Storage, Dataverse; GitHub and CI/CD pipelines. Specific technologies vary by project and risk tier. Measures of Success • First 90 days: Complete AI governance onboarding, ship an enhancement through Production Readiness Review, and establish a golden-test-set evaluation harness. • First 6 months: Release a new approved AI solution, publish reusable components adopted by another project, and enable monitoring dashboards. • First 12 months: Meet approved business KPIs, demonstrate reusable delivery patterns, and maintain current inventory, risk classification, evaluation, and monitoring records. Compliance and Responsible AI Solutions must meet CBG governance and technical security requirements, with privacy, security, and human oversight proportionate to risk. Automated claim denials without human review and use of PHI in public generative AI models are prohibited. Work aligns with HIPAA, HITRUST CSF, NIST AI Risk Management Framework, and applicable OWASP guidance. Benefits After successfully completing a waiting period, eligible Full-time employees have access to our comprehensive benefits package, including: Fantastic medical, dental, and vision insurance Twice annual employer HSA contributions, covering 50% of the HDHP plan's annual deductible! Company provided Basic Life and AD&D Company paid Short-Term and Long-Term Disability Flexible Spending Accounts 401(k) Retirement Plan with up to a 6% employer-match WOW! (100% fully vested after 3 years) 10+ paid holidays Fully Paid half day Summer Fridays Generous paid vacation and sick time Annual Paid Volunteer Day Annual Tuition Reimbursement Annual Health and Wellness Reimbursement Lots of fun company events 60 day waiting period 90 day waiting period Who We Are Cobalt Benefits Group has been named one of the Best Companies to Work for in NH 2026 by NH Business Magazine! As a trusted third-party administrator (TPA) specializing in self-funded benefit plans, Cobalt Benefits Group (CBG) is committed to helping employers find high-quality coverage at a cost they can afford. We administer self-funded insurance benefits through our four lines of business: EBPA, Blue Benefit Administrators of Massachusetts, CBA Blue, and Great Bay Administrators. With over 30 years of experience and a dedicated team of more than 300 employees, we work collaboratively to build customized self-funded health plans, manage claim payments and disputes, and administer other specialized programs such as FSAs, HSAs, COBRA, and retiree billing. Join us as we match employers across our region with the right solutions for their employee benefit needs. To learn more about working at CBG, visit Cobalt Benefits Group is an Equal Employment Opportunity employer Cobalt Benefits Group participates in E-Verify to confirm the employment eligibility of all new hires. Compensation details: 00 Yearly Salary PI932291f204fc-0259
Job Description Job Description CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . About the role: The Tiger Team, Technical Deployment Lead, will support the expansion of our Data Centers across the U.S and Canada. The Technician must work well with others and will help ensure overall availability and reliability to meet or exceed the defined service levels of the hybrid travel data center operations. This position involves infrastructure delivery on all CoreWeave data centers, training on-site teams, and hardware and network diagnostics. This is a 100% onsite role at one of our West coast region U.S. data centers , with up to 60% of travel required on a rotational basis. What You'll Do: Nationwide travel to data centers to build and deploy new and ongoing sites Implementation and documentation of a global data center standard Troubleshoot hardware and networks Root cause analysis of hardware and software failures Train internal teams Perform on-site audits through our set QA/QC process Provide technical support to global data center teams Develop tools and scripts to update server and networking hardware Perform maintenance of test and tools equipment Follow-up project support Who You Are: You are a skilled and motivated technician with the ability to influence others who thrives in a fast-paced, hands-on environment. You are passionate about technology and possess the following qualifications: You have hands-on experience troubleshooting and assembling computer hardware. You are proficient with the Linux operating system. You possess a comprehensive knowledge of data center cut sheets and technical documentation. You have a strong understanding of best practices for cable management and hardware orientation. You are an effective communicator who collaborates seamlessly with network engineers and project managers. You excel at time management and take full ownership of your projects to meet demanding deadlines. You are flexible, with the ability to travel and work in a 24/7 operational environment. You can lift up to 50 lbs and are comfortable working in elevated locations. (All physical requirements are subject to reasonable accommodations.) The base salary range for this role is $90,000 to $102,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
11/12/2026
Full time
Job Description Job Description CoreWeave is The Essential Cloud for AI . Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at . About the role: The Tiger Team, Technical Deployment Lead, will support the expansion of our Data Centers across the U.S and Canada. The Technician must work well with others and will help ensure overall availability and reliability to meet or exceed the defined service levels of the hybrid travel data center operations. This position involves infrastructure delivery on all CoreWeave data centers, training on-site teams, and hardware and network diagnostics. This is a 100% onsite role at one of our West coast region U.S. data centers , with up to 60% of travel required on a rotational basis. What You'll Do: Nationwide travel to data centers to build and deploy new and ongoing sites Implementation and documentation of a global data center standard Troubleshoot hardware and networks Root cause analysis of hardware and software failures Train internal teams Perform on-site audits through our set QA/QC process Provide technical support to global data center teams Develop tools and scripts to update server and networking hardware Perform maintenance of test and tools equipment Follow-up project support Who You Are: You are a skilled and motivated technician with the ability to influence others who thrives in a fast-paced, hands-on environment. You are passionate about technology and possess the following qualifications: You have hands-on experience troubleshooting and assembling computer hardware. You are proficient with the Linux operating system. You possess a comprehensive knowledge of data center cut sheets and technical documentation. You have a strong understanding of best practices for cable management and hardware orientation. You are an effective communicator who collaborates seamlessly with network engineers and project managers. You excel at time management and take full ownership of your projects to meet demanding deadlines. You are flexible, with the ability to travel and work in a 24/7 operational environment. You can lift up to 50 lbs and are comfortable working in elevated locations. (All physical requirements are subject to reasonable accommodations.) The base salary range for this role is $90,000 to $102,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: Medical, dental, and vision insurance - 100% paid for by CoreWeave Company-paid Life Insurance Voluntary supplemental life insurance Short and long-term disability insurance Flexible Spending Account Health Savings Account Tuition Reimbursement Ability to Participate in Employee Stock Purchase Program (ESPP) Mental Wellness Benefits through Spring Health Family-Forming support provided by Carrot Paid Parental Leave Flexible, full-service childcare support with Kinside 401(k) with a generous employer match Flexible PTO Catered lunch each day in our office and data center locations A casual work environment A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. 1157, or (iv) asylee under 8 U.S.C. 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
Job Description Job Description What Success Looks Like (Objectives): Act as a product lead for the enterprise digital customer engagement SaaS platform; understand business requirements and develop solutions to enable teams to deliver business objectives Configure and refine social listening queries, across major social networks and digital channels Maximize native platform AI and NLP capabilities to reduce response times (SLAs) and streamline case resolution Partner with enterprise data warehouse and technical teams to ensure social listening metrics, care case histories, and survey responses flow reliably into central data stores for cross-channel CX analysis Build and maintain unified dashboards for Social Care Operations, Product Teams, and Marketing Teams. Merge these metrics into executive reports that drive continuous CX improvements Design, configure, and deploy targeted post-interaction care surveys and digital feedback intercepts (CSAT, NPS) across messaging and social channels to capture immediate post-care sentiment Evaluate vendor product release notes, champion feature adoption, and facilitate platform training Core Skills, Competencies, and Key Experiences (What you'll bring) In-depth understanding of digital customer service operations, social customer care, messaging channel nuances, and organic social media publishing workflows Proven ability to translate operational requests into technical configurations Practical experience leveraging text analytics, natural language processing (NLP), intent modeling, and generative AI features to classify open-text mentions Proficiency in constructing boolean search strings, categorizing themes/topics, and setting up real-time listening monitors to capture brand feedback and competitive benchmarks Sound knowledge of Voice of Customer (VoC) methodologies and transactional survey design (CSAT/NPS) Skill in configuring native platform dashboards and synthesizing care efficiency metrics, sentiment scores, and social media learnings into clear executive summaries Candidates must be willing to participate in at least one in-person interview. Minimum Requirements: Minimum Education: Bachelor's Degree in Business, Communications, Marketing, Computer Science, or a closely related field Minimum Experience: 5 years of experience in product management, customer care technology, or social media operations Required Technical Skills: Direct hands-on experience administering unified enterprise customer experience, social listening, or social customer service platforms (e.g., Sprinklr, Sprout Social, Hootsuite, Khoros, or Salesforce Social Studio) Demonstrated experience configuring automated case routing, agent consoles, listening topics, or outbound social publishing tools Proficiency with reporting tools, including native platform analytics engines, Tableau, or advanced Excel for operational KPI tracking Experience configuring transactional CSAT/NPS feedback surveys or digital intercept forms across messaging and web/app channels Visa sponsorship not available for this role Benefits: We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email . Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Range Compensation: $83160 - $118800/YearlyAbout our Department Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing community access to our products and services. Behind the scenes, dedicated individuals focus on refining the experience for millions of customers across all of our brands and providing support to our field agents. About Our Company EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
11/11/2026
Full time
Job Description Job Description What Success Looks Like (Objectives): Act as a product lead for the enterprise digital customer engagement SaaS platform; understand business requirements and develop solutions to enable teams to deliver business objectives Configure and refine social listening queries, across major social networks and digital channels Maximize native platform AI and NLP capabilities to reduce response times (SLAs) and streamline case resolution Partner with enterprise data warehouse and technical teams to ensure social listening metrics, care case histories, and survey responses flow reliably into central data stores for cross-channel CX analysis Build and maintain unified dashboards for Social Care Operations, Product Teams, and Marketing Teams. Merge these metrics into executive reports that drive continuous CX improvements Design, configure, and deploy targeted post-interaction care surveys and digital feedback intercepts (CSAT, NPS) across messaging and social channels to capture immediate post-care sentiment Evaluate vendor product release notes, champion feature adoption, and facilitate platform training Core Skills, Competencies, and Key Experiences (What you'll bring) In-depth understanding of digital customer service operations, social customer care, messaging channel nuances, and organic social media publishing workflows Proven ability to translate operational requests into technical configurations Practical experience leveraging text analytics, natural language processing (NLP), intent modeling, and generative AI features to classify open-text mentions Proficiency in constructing boolean search strings, categorizing themes/topics, and setting up real-time listening monitors to capture brand feedback and competitive benchmarks Sound knowledge of Voice of Customer (VoC) methodologies and transactional survey design (CSAT/NPS) Skill in configuring native platform dashboards and synthesizing care efficiency metrics, sentiment scores, and social media learnings into clear executive summaries Candidates must be willing to participate in at least one in-person interview. Minimum Requirements: Minimum Education: Bachelor's Degree in Business, Communications, Marketing, Computer Science, or a closely related field Minimum Experience: 5 years of experience in product management, customer care technology, or social media operations Required Technical Skills: Direct hands-on experience administering unified enterprise customer experience, social listening, or social customer service platforms (e.g., Sprinklr, Sprout Social, Hootsuite, Khoros, or Salesforce Social Studio) Demonstrated experience configuring automated case routing, agent consoles, listening topics, or outbound social publishing tools Proficiency with reporting tools, including native platform analytics engines, Tableau, or advanced Excel for operational KPI tracking Experience configuring transactional CSAT/NPS feedback surveys or digital intercept forms across messaging and web/app channels Visa sponsorship not available for this role Benefits: We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws. This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make and jobs.accessible to users. Please contact if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email . Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Range Compensation: $83160 - $118800/YearlyAbout our Department Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing community access to our products and services. Behind the scenes, dedicated individuals focus on refining the experience for millions of customers across all of our brands and providing support to our field agents. About Our Company EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Job Description Job Description Job Summary: We are seeking an experienced Product Manager II to contribute to the development and strategy of our flagship car wash software products. The ideal candidate will have a background in product management within the software industry. You will be part of the product team responsible for overseeing the entire product lifecycle, from ideation and market research to launch and continuous improvement. Key Responsibilities: Define and execute the product strategy and roadmap for assigned areas of our flagship car wash software solution. Collaborate with cross-functional teams, including product owners, engineering, marketing, sales, and customer support, to deliver high-quality solutions that meet market needs. Develop and prioritize product features and enhancements based on customer needs, business objectives and technological advancements. Create detailed product requirements and work closely with the product owners and engineering team to ensure timely and accurate product delivery. Conduct market research to identify customer requirements, market trends, and competitive landscape. Oversee the product lifecycle, including concept, design, development, release and post-release activities. Develop business cases for large features and track performance to plan. Act as one of the key product evangelists and represent the company at industry events, conferences and with key clients. Develop and maintain strong relationships with key stakeholders and strategic partners. Work closely with other product managers and leaders to ensure product alignment and to maintain product principles. Manage prioritization tradeoffs for assigned areas of our flagship solution. Qualifications: Bachelor's degree in Business, Computer Science, Engineering, or related field 3-5+ years of product management experience in the software industry, including experience with data-intensive products, analytics, business intelligence, APIs, or data platforms. Demonstrated experience defining product strategy, developing roadmaps, and managing products through the full lifecycle, from discovery and ideation through delivery, adoption, and continuous improvement. Strong understanding of Agile development methodologies. Strong analytical and problem-solving skills, with the ability to use data, customer feedback, and business outcomes to inform prioritization and measure product success. Exceptional communication and presentation skills. Ability to lead and influence cross-functional teams without formal authority. Experience with Snowflake or car wash software is a plus. Strong understanding of data product concepts, including data modeling, data pipelines, integrations, APIs, data quality, and the considerations involved in making data accessible, reliable and actionable. Experience working closely with data engineering, software engineering, architecture, and cross-functional stakeholders to evaluate technical feasibility, manage trade-offs and inform product decisions. Preferred Qualifications: Experience managing customer-facing analytics, business intelligence, embedded reporting, or self-service data products. Familiarity with modern cloud data platforms and technologies such as Snowflake, cloud-based data warehouses, and business intelligence or visualization tools. Experience with API-based products, third-party integrations, or data-sharing capabilities. Understanding of data governance, privacy, security, access controls and data retention considerations. Experience with AI-enabled analytics, natural-language querying, or other emerging applications of artificial intelligence in data products. Experience in the car wash, retail technology, point-of-sale, or payments software industries. The base compensation range for this position is $112,300 to $143,600 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. For this specific role, you may be eligible to participate in an annual bonus plan. Vontier partners with you and your family on your health and wellness journey. Visit to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours each year, 14 paid holidays and paid sick leave. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.
11/11/2026
Full time
Job Description Job Description Job Summary: We are seeking an experienced Product Manager II to contribute to the development and strategy of our flagship car wash software products. The ideal candidate will have a background in product management within the software industry. You will be part of the product team responsible for overseeing the entire product lifecycle, from ideation and market research to launch and continuous improvement. Key Responsibilities: Define and execute the product strategy and roadmap for assigned areas of our flagship car wash software solution. Collaborate with cross-functional teams, including product owners, engineering, marketing, sales, and customer support, to deliver high-quality solutions that meet market needs. Develop and prioritize product features and enhancements based on customer needs, business objectives and technological advancements. Create detailed product requirements and work closely with the product owners and engineering team to ensure timely and accurate product delivery. Conduct market research to identify customer requirements, market trends, and competitive landscape. Oversee the product lifecycle, including concept, design, development, release and post-release activities. Develop business cases for large features and track performance to plan. Act as one of the key product evangelists and represent the company at industry events, conferences and with key clients. Develop and maintain strong relationships with key stakeholders and strategic partners. Work closely with other product managers and leaders to ensure product alignment and to maintain product principles. Manage prioritization tradeoffs for assigned areas of our flagship solution. Qualifications: Bachelor's degree in Business, Computer Science, Engineering, or related field 3-5+ years of product management experience in the software industry, including experience with data-intensive products, analytics, business intelligence, APIs, or data platforms. Demonstrated experience defining product strategy, developing roadmaps, and managing products through the full lifecycle, from discovery and ideation through delivery, adoption, and continuous improvement. Strong understanding of Agile development methodologies. Strong analytical and problem-solving skills, with the ability to use data, customer feedback, and business outcomes to inform prioritization and measure product success. Exceptional communication and presentation skills. Ability to lead and influence cross-functional teams without formal authority. Experience with Snowflake or car wash software is a plus. Strong understanding of data product concepts, including data modeling, data pipelines, integrations, APIs, data quality, and the considerations involved in making data accessible, reliable and actionable. Experience working closely with data engineering, software engineering, architecture, and cross-functional stakeholders to evaluate technical feasibility, manage trade-offs and inform product decisions. Preferred Qualifications: Experience managing customer-facing analytics, business intelligence, embedded reporting, or self-service data products. Familiarity with modern cloud data platforms and technologies such as Snowflake, cloud-based data warehouses, and business intelligence or visualization tools. Experience with API-based products, third-party integrations, or data-sharing capabilities. Understanding of data governance, privacy, security, access controls and data retention considerations. Experience with AI-enabled analytics, natural-language querying, or other emerging applications of artificial intelligence in data products. Experience in the car wash, retail technology, point-of-sale, or payments software industries. The base compensation range for this position is $112,300 to $143,600 per annum. Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. For this specific role, you may be eligible to participate in an annual bonus plan. Vontier partners with you and your family on your health and wellness journey. Visit to view our benefits. We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance. With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more. Vontier is here for all stages of life. We also offer paid time off up to 120 hours each year, 14 paid holidays and paid sick leave. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Sick leave amount may vary based on state or local laws applicable to the applicant's geographic location. The Company reserves the right to modify this information at any time, subject to applicable law.
Job Description Date Posted: 2026-10-06 Country: United States of America Location: US-AZ-TUCSON-M E Hemisphere Loop BLDG M10 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. The Test Solutions Engineering (TSE) organization includes all of the engineering disciplines responsible for systems design & test of all Raytheon products. Our engineers are responsible for all elements of the development lifecycle for test including: test requirements, test system design, advanced engineering prototyping technology, flight operations, environmental testing, and environmental characterization. We are hands-on, designing with the latest technology and tools, and integrate state of the art test solutions with the most advanced engineering systems in the world. This role is 100% onsite in our Tucson, AZ Location. As a Test Systems Engineer II, you will work with multiple engineering teams to define, design, and document Test Environment capabilities and requirements. You must be a systems thinker, able to see the "big picture", and be open to growth to understand how prime hardware should be tested at every (from component to All-Up-Round) to ensure robustness and efficiency. What You Will Do You will apply your knowledge of the subsystem and collaborate with other Engineering disciplines to develop and implement the subsystem model using Model Based System Engineering tools and methods. Detail capabilities and derive requirements. Communicate test equipment needs and requirements to Test Equipment designers. Manage requirements and traceability. Leverage and apply reuse of Test Environment requirements and models to promote efficiency in test design and development. You will develop subsystem requirements, interfaces, behaviors, and architecture. You will interact with Technical SMEs as necessary to fully understand the subsystem including identifying and resolving issues and supporting related subsystem trades or analysis. Qualifications You Must Have Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) with a minimum of two (2) years of experience directly related engineering experience (or a STEM Masters in lieu of experience) Systems Engineering experience in test requirements development, test planning, test techniques, test methodologies, embedded functional test, and integration, verification, and validation for test Experience demonstrating a systems engineering approach for test-related activities within the product lifecycle. The ability to obtain and maintain a US security clearance prior to the start date. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance Qualifications We Prefer Experience with Agile processes and techniques. Experience with Dynamic Object-Oriented Requirements System (DOORS). Experience with development, environmental, qualification, production, manufacturing and operations testing Experience problem solving and debugging. Experience with Model Based Engineering processes, techniques, and tools (Rhapsody and IBM Rational Model Manager and/or Cameo Systems Modeler/Enterprise Architect and Teamwork Cloud preferred, with understanding of Systems Modeling Language (SysML), and/or Unified Modeling Language (UML). Experience working cross-functionally, within and outside your own team, to support the development and growth of work tasks Experience in developing, decomposing, and managing systems requirements Experience recognizing areas of improvement or customer needs and relaying them to senior staff as business development possibilities. Experience demonstrating a sense of urgency, prudent risk-taking and adaptive response to challenges. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as: Onsite Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Candidates will learn more about role type and current site status throughout the recruiting process. Requires theoretical to advanced knowledge of work area typically obtained through University Degree combined with experience. Practical knowledge of RTX projects, programs or systems with the ability to make enhancements and leverage in daily work. Typically requires a University Degree or equivalent experience and minimum 2 years of prior relevant experience. Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics(STEM) and a minimum of 2 years of prior relevant experience unless prohibited by local laws/regulations. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: . click apply for full job details
11/11/2026
Full time
Job Description Date Posted: 2026-10-06 Country: United States of America Location: US-AZ-TUCSON-M E Hemisphere Loop BLDG M10 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. The Test Solutions Engineering (TSE) organization includes all of the engineering disciplines responsible for systems design & test of all Raytheon products. Our engineers are responsible for all elements of the development lifecycle for test including: test requirements, test system design, advanced engineering prototyping technology, flight operations, environmental testing, and environmental characterization. We are hands-on, designing with the latest technology and tools, and integrate state of the art test solutions with the most advanced engineering systems in the world. This role is 100% onsite in our Tucson, AZ Location. As a Test Systems Engineer II, you will work with multiple engineering teams to define, design, and document Test Environment capabilities and requirements. You must be a systems thinker, able to see the "big picture", and be open to growth to understand how prime hardware should be tested at every (from component to All-Up-Round) to ensure robustness and efficiency. What You Will Do You will apply your knowledge of the subsystem and collaborate with other Engineering disciplines to develop and implement the subsystem model using Model Based System Engineering tools and methods. Detail capabilities and derive requirements. Communicate test equipment needs and requirements to Test Equipment designers. Manage requirements and traceability. Leverage and apply reuse of Test Environment requirements and models to promote efficiency in test design and development. You will develop subsystem requirements, interfaces, behaviors, and architecture. You will interact with Technical SMEs as necessary to fully understand the subsystem including identifying and resolving issues and supporting related subsystem trades or analysis. Qualifications You Must Have Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) with a minimum of two (2) years of experience directly related engineering experience (or a STEM Masters in lieu of experience) Systems Engineering experience in test requirements development, test planning, test techniques, test methodologies, embedded functional test, and integration, verification, and validation for test Experience demonstrating a systems engineering approach for test-related activities within the product lifecycle. The ability to obtain and maintain a US security clearance prior to the start date. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance Qualifications We Prefer Experience with Agile processes and techniques. Experience with Dynamic Object-Oriented Requirements System (DOORS). Experience with development, environmental, qualification, production, manufacturing and operations testing Experience problem solving and debugging. Experience with Model Based Engineering processes, techniques, and tools (Rhapsody and IBM Rational Model Manager and/or Cameo Systems Modeler/Enterprise Architect and Teamwork Cloud preferred, with understanding of Systems Modeling Language (SysML), and/or Unified Modeling Language (UML). Experience working cross-functionally, within and outside your own team, to support the development and growth of work tasks Experience in developing, decomposing, and managing systems requirements Experience recognizing areas of improvement or customer needs and relaying them to senior staff as business development possibilities. Experience demonstrating a sense of urgency, prudent risk-taking and adaptive response to challenges. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as: Onsite Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Candidates will learn more about role type and current site status throughout the recruiting process. Requires theoretical to advanced knowledge of work area typically obtained through University Degree combined with experience. Practical knowledge of RTX projects, programs or systems with the ability to make enhancements and leverage in daily work. Typically requires a University Degree or equivalent experience and minimum 2 years of prior relevant experience. Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics(STEM) and a minimum of 2 years of prior relevant experience unless prohibited by local laws/regulations. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: . click apply for full job details
Overview: SimVentions is 100% employee-owned and proudly ranked among Virginia's Best Places to Work year after year! We are looking for a Journeyman-to-Senior Software Analyst comfortable with a variety of software languages (including C, C++, Ada, Assembly, Python, and more) to review all aspects of Original Equipment Manufacturer (OEM)-developed software. This position will conduct reviews of software documentation like Software Version Descriptions (SVDs), Software Development Plans (SDPs), Software Design Descriptions (SDDs) and test execution reports. While this is not a coding position, familiarity with coding processes and best practices (including DevSecOps principles) will be important. This position will provide technical guidance through briefs and briefing materials to executive and senior-level management based on the analysis of OEM documentation, hardware, software, system models, and more. Work location is on-site at NAVAIR PAX River daily. Travel: Some travel expected (up to 10%) Clearance: An ACTIVE Secret Clearance is required for this position. Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information. US Citizenship is required to obtain a clearance. Requirements: In-depth knowledge of software coding languages (e.g. C, C++, Ada, Assembly, Python) Experience writing/reviewing software development documentation like SVDs, SDPs, and SDDs Experience reviewing test execution reports and code analysis results Knowledge of software development methodologies like DevSecOps Familiarity with software containerization, automated builds, continuous integration/continuous deployment (CI/CD) practices, modular open systems approaches (MOSA), etc. Responsibilities: Review all aspects of Original Equipment Manufacturer (OEM)-developed software including source code, repository structures, and related technical deliverables Review contractor-submitted Contract Data Requirements Lists (CDRLs) including Software Version Descriptions (SVDs), Software Development Plans (SDPs), Software Design Descriptions (SDDs), and test execution reports Review outputs from Static Application Security Testing (SAST) and Software Composition Analysis (SCA) tools for critical vulnerabilities (CVEs) and adherence to coding standards Evaluate dynamic code analysis results, memory management metrics, and automated unit, integration, and regression test suites Review structural code coverage reports to assess metrics, ensuring thorough validation and absolute reliability of avionics systems before deployment to the field Coordinate technical reviews for multi-disciplinary teams, including evaluation of OEM engineering proposals, technical risks, technical compromise decisions, and engineering trade-offs. Monitor program execution status including software schedule and cost. Develop and deliver written and oral presentations regarding technical issues, OEM performance, and system readiness Provide technical guidance to managers, peers, and sponsors on the viability of OEM system designs and concept developments Preferred Skills and Experience: Strong interpersonal and presentation skills Experience delivering presentations to executives and senior management Education: BS/BA degree in Computer Science or Engineering field from an ABET accredited college program Compensation: Compensation at SimVentions is determined by a number of factors, including, but not limited to, the candidate's experience, education, training, security clearance, work location, skills, knowledge, and competencies, as well as alignment with our corporate compensation plan and contract specific requirements. The projected annual compensation range for this position is $100,000 - $140,000 (USD). This estimate reflects the standard salary range for this position and is just one component of the total compensation package that SimVentions offers. Benefits: At SimVentions, we're committed to supporting the total well-being of our employees and their families. Our benefit offerings include comprehensive health and welfare plans to serve a variety of needs. We offer: Medical, dental, vision, and prescription drug coverage Employee Stock Ownership Plan (ESOP) Competitive 401(k) programs Retirement and Financial Counselors Health Savings and Health Reimbursement Accounts Flexible Spending Accounts Life insurance, short- & long-term disability Continuing Education Assistance Paid Time Off, Paid Holidays, Paid Leave (e.g., Maternity, Paternity, Jury Duty, Bereavement, Military) Third Party Employee Assistance Program that offers emotional and lifestyle well-being services, to include free counseling Supplemental Benefit Program Why Work for SimVentions?: SimVentions is about more than just being a place to work with other growth-orientated technically exceptional experts. It's also a fun place to work. Our family-friendly atmosphere encourages our employee-owners to imagine, create, explore, discover, and do great things together. Support Our Warfighters SimVentions is a proud supporter of the U.S. military, and we take pride in our ability to provide relevant, game-changing solutions to our armed men and women around the world. Drive Customer Success We deliver innovative products and solutions that go beyond the expected. This means you can expect to work with a team that will allow you to grow, have a voice, and make an impact. Get Involved in Giving Back We believe a well-rounded company starts with well-rounded employees, which is why we offer diverse service opportunities for our team throughout the year. Build Innovative Technology SimVentions takes pride in its innovative and cutting-edge technology, so you can be sure that whatever project you work on, you will be having a direct impact on our customer's success. Work with Brilliant People We don't just hire the smartest people; we seek experienced, creative individuals who are passionate about their work and thrive in our unique culture. Create Meaningful Solutions We are trusted partners with our customers and are provided challenging and meaningful requirements to help them solve. Employees who join SimVentions will enjoy additional perks like: Employee Ownership: Work with the best and help build YOUR company! Family focus: Work for a team that recognizes the importance of family time. Culture: Add to our culture of technical excellence and collaboration. Dress code: Business casual, we like to be comfortable while we work. Resources: Excellent facilities, tools, and training opportunities to grow in your field. Open communication: Work in an environment where your voice matters. Corporate Fellowship: Opportunities to participate in company sports teams and employee-led interest groups for personal and professional development. Employee Appreciation: Multiple corporate events throughout the year, including Holiday Events, Company Picnic, Imagineering Day, and more. Founding Partner of the FredNats Baseball team: Equitable distribution of tickets for every home game to be enjoyed by our employee-owners and their families from our private suite. Food: We have a lot of food around here! FTAC
11/10/2026
Full time
Overview: SimVentions is 100% employee-owned and proudly ranked among Virginia's Best Places to Work year after year! We are looking for a Journeyman-to-Senior Software Analyst comfortable with a variety of software languages (including C, C++, Ada, Assembly, Python, and more) to review all aspects of Original Equipment Manufacturer (OEM)-developed software. This position will conduct reviews of software documentation like Software Version Descriptions (SVDs), Software Development Plans (SDPs), Software Design Descriptions (SDDs) and test execution reports. While this is not a coding position, familiarity with coding processes and best practices (including DevSecOps principles) will be important. This position will provide technical guidance through briefs and briefing materials to executive and senior-level management based on the analysis of OEM documentation, hardware, software, system models, and more. Work location is on-site at NAVAIR PAX River daily. Travel: Some travel expected (up to 10%) Clearance: An ACTIVE Secret Clearance is required for this position. Applicants selected will be subject to a security investigation and must meet eligibility requirements for access to classified information. US Citizenship is required to obtain a clearance. Requirements: In-depth knowledge of software coding languages (e.g. C, C++, Ada, Assembly, Python) Experience writing/reviewing software development documentation like SVDs, SDPs, and SDDs Experience reviewing test execution reports and code analysis results Knowledge of software development methodologies like DevSecOps Familiarity with software containerization, automated builds, continuous integration/continuous deployment (CI/CD) practices, modular open systems approaches (MOSA), etc. Responsibilities: Review all aspects of Original Equipment Manufacturer (OEM)-developed software including source code, repository structures, and related technical deliverables Review contractor-submitted Contract Data Requirements Lists (CDRLs) including Software Version Descriptions (SVDs), Software Development Plans (SDPs), Software Design Descriptions (SDDs), and test execution reports Review outputs from Static Application Security Testing (SAST) and Software Composition Analysis (SCA) tools for critical vulnerabilities (CVEs) and adherence to coding standards Evaluate dynamic code analysis results, memory management metrics, and automated unit, integration, and regression test suites Review structural code coverage reports to assess metrics, ensuring thorough validation and absolute reliability of avionics systems before deployment to the field Coordinate technical reviews for multi-disciplinary teams, including evaluation of OEM engineering proposals, technical risks, technical compromise decisions, and engineering trade-offs. Monitor program execution status including software schedule and cost. Develop and deliver written and oral presentations regarding technical issues, OEM performance, and system readiness Provide technical guidance to managers, peers, and sponsors on the viability of OEM system designs and concept developments Preferred Skills and Experience: Strong interpersonal and presentation skills Experience delivering presentations to executives and senior management Education: BS/BA degree in Computer Science or Engineering field from an ABET accredited college program Compensation: Compensation at SimVentions is determined by a number of factors, including, but not limited to, the candidate's experience, education, training, security clearance, work location, skills, knowledge, and competencies, as well as alignment with our corporate compensation plan and contract specific requirements. The projected annual compensation range for this position is $100,000 - $140,000 (USD). This estimate reflects the standard salary range for this position and is just one component of the total compensation package that SimVentions offers. Benefits: At SimVentions, we're committed to supporting the total well-being of our employees and their families. Our benefit offerings include comprehensive health and welfare plans to serve a variety of needs. We offer: Medical, dental, vision, and prescription drug coverage Employee Stock Ownership Plan (ESOP) Competitive 401(k) programs Retirement and Financial Counselors Health Savings and Health Reimbursement Accounts Flexible Spending Accounts Life insurance, short- & long-term disability Continuing Education Assistance Paid Time Off, Paid Holidays, Paid Leave (e.g., Maternity, Paternity, Jury Duty, Bereavement, Military) Third Party Employee Assistance Program that offers emotional and lifestyle well-being services, to include free counseling Supplemental Benefit Program Why Work for SimVentions?: SimVentions is about more than just being a place to work with other growth-orientated technically exceptional experts. It's also a fun place to work. Our family-friendly atmosphere encourages our employee-owners to imagine, create, explore, discover, and do great things together. Support Our Warfighters SimVentions is a proud supporter of the U.S. military, and we take pride in our ability to provide relevant, game-changing solutions to our armed men and women around the world. Drive Customer Success We deliver innovative products and solutions that go beyond the expected. This means you can expect to work with a team that will allow you to grow, have a voice, and make an impact. Get Involved in Giving Back We believe a well-rounded company starts with well-rounded employees, which is why we offer diverse service opportunities for our team throughout the year. Build Innovative Technology SimVentions takes pride in its innovative and cutting-edge technology, so you can be sure that whatever project you work on, you will be having a direct impact on our customer's success. Work with Brilliant People We don't just hire the smartest people; we seek experienced, creative individuals who are passionate about their work and thrive in our unique culture. Create Meaningful Solutions We are trusted partners with our customers and are provided challenging and meaningful requirements to help them solve. Employees who join SimVentions will enjoy additional perks like: Employee Ownership: Work with the best and help build YOUR company! Family focus: Work for a team that recognizes the importance of family time. Culture: Add to our culture of technical excellence and collaboration. Dress code: Business casual, we like to be comfortable while we work. Resources: Excellent facilities, tools, and training opportunities to grow in your field. Open communication: Work in an environment where your voice matters. Corporate Fellowship: Opportunities to participate in company sports teams and employee-led interest groups for personal and professional development. Employee Appreciation: Multiple corporate events throughout the year, including Holiday Events, Company Picnic, Imagineering Day, and more. Founding Partner of the FredNats Baseball team: Equitable distribution of tickets for every home game to be enjoyed by our employee-owners and their families from our private suite. Food: We have a lot of food around here! FTAC
Job Description Job Description About Vortex IT Systems Vortex IT Systems, LLC is a growing technology and security solutions provider serving commercial, industrial, multifamily residential, and business clients throughout Central Ohio. We specialize in IP video surveillance, electronic access control, burglar alarm systems, structured cabling, networking, and integrated technology solutions. As demand for our security installation and service solutions continues to grow, we are seeking an experienced Electronic Security Technician II to join our field operations team. This position is ideal for a skilled technician who can independently install, configure, troubleshoot, and service electronic security systems while maintaining high standards of workmanship, safety, and customer satisfaction. This is not an entry-level position. We are looking for a hands-on professional with at least four years of relevant experience who is comfortable managing assigned installations and service calls with minimal supervision. Key Responsibilities 1. Video Surveillance & CCTV Systems Install, configure, maintain, and troubleshoot IP security cameras, NVRs, and video management systems. Install dome, bullet, turret, PTZ, and other commercial surveillance cameras. Configure IP addressing, PoE switches, recording schedules, motion detection, and remote access. Troubleshoot video loss, network connectivity, storage, and recording issues. Optimize camera positioning, image quality, and coverage. Perform system testing, commissioning, and customer demonstrations. Work with platforms such as Uniview, UniFi Protect, Axis, Hanwha, Hikvision, or equivalent systems. 2. Electronic Access Control Systems Install, wire, configure, and service electronic access control systems. Install card readers, keypads, controllers, magnetic locks, electric strikes, door contacts, and request-to-exit devices. Configure access permissions, credentials, schedules, door groups, and user accounts. Troubleshoot door controllers, relays, power supplies, locking hardware, and communication failures. Integrate access control equipment with existing network infrastructure. Perform functional testing and commissioning, including verification of required emergency egress and life-safety functions. Work with platforms such as UniFi Access, Uniview, HID, Mercury-based systems, Genetec, or equivalent solutions. 3. Burglar Alarm & Intrusion Detection Systems Install, program, test, maintain, and troubleshoot intrusion detection systems. Install alarm control panels, keypads, motion detectors, door/window contacts, glass-break detectors, and sirens. Configure alarm zones, user codes, entry/exit delays, and communication modules. Diagnose alarm faults, false alarms, sensor failures, and communication problems. Perform system testing, commissioning, and customer training. Experience with DSC, Honeywell/Resideo, Qolsys, Bosch, DMP, or equivalent systems is preferred. 4. Low-Voltage Cabling & Installation Install and terminate Cat5e/Cat6, security, and other low-voltage cabling. Install conduit, raceways, cable supports, junction boxes, and equipment enclosures. Read and interpret construction drawings, wiring diagrams, and technical documentation. Use cable testers, multimeters, network diagnostic tools, and standard installation equipment. Maintain professional cable management, labeling, and installation standards. Follow applicable electrical, building, fire, and life-safety codes. 5. Troubleshooting, Service & Customer Support Independently diagnose and resolve security system hardware, software, wiring, and network issues. Perform service calls, equipment replacements, preventive maintenance, and system upgrades. Complete assigned installations and service tasks efficiently and professionally. Maintain accurate service reports, installation documentation, and equipment records. Communicate project updates, technical findings, and recommendations to customers and management. Provide customer training on installed security systems. Coordinate with project managers, other technicians, and subcontractors when necessary. Required Qualifications Minimum 4 years of professional experience installing, servicing, or troubleshooting electronic security systems. Strong hands-on experience with IP video surveillance systems. Practical experience installing, wiring, and configuring electronic access control systems. Working knowledge of burglar alarm and intrusion detection systems. Ability to independently complete standard security installations and service calls. Solid understanding of TCP/IP networking, IP addressing, PoE, and network switches. Ability to troubleshoot low-voltage electrical circuits, relays, power supplies, and field devices. Ability to read and interpret wiring diagrams, equipment manuals, and construction plans. Proficiency with common installation tools, cable testers, and multimeters. Valid driver's license and acceptable driving record. Ability to lift up to 50 pounds and safely work on ladders or lifts when properly trained. Strong communication, problem-solving, organizational, and customer service skills. Ability to pass applicable background screening and satisfy customer site-access requirements. Preferred Qualifications Five or more years of security systems installation and service experience. Independent programming experience with commercial burglar alarm systems. Experience commissioning multi-door access control systems. Experience with Uniview, UniFi Protect, UniFi Access, Mercury, HID, Genetec, or similar platforms. Experience with DSC, Honeywell, Bosch, DMP, or Qolsys alarm systems. Understanding of commercial door hardware and electrified locking systems. Experience with VLANs, VPNs, remote access, and advanced network troubleshooting. Experience with commercial, industrial, and multifamily residential security projects. Manufacturer certifications, OSHA 10, or aerial lift certification. Ability to identify installation deficiencies and recommend practical technical solutions. Company Description Vortex IT Systems, LLC is a growing technology and security solutions provider serving commercial, industrial, multifamily residential, and business clients throughout Central Ohio. We specialize in IP video surveillance, electronic access control, burglar alarm systems, structured cabling, networking, and integrated technology solutions. As demand for our security installation and service solutions continues to grow, we are seeking an experienced Security Systems Technician II to join our field operations team. Company Description Vortex IT Systems, LLC is a growing technology and security solutions provider serving commercial, industrial, multifamily residential, and business clients throughout Central Ohio. We specialize in IP video surveillance, electronic access control, burglar alarm systems, structured cabling, networking, and integrated technology solutions. As demand for our security installation and service solutions continues to grow, we are seeking an experienced Security Systems Technician II to join our field operations team.
11/06/2026
Full time
Job Description Job Description About Vortex IT Systems Vortex IT Systems, LLC is a growing technology and security solutions provider serving commercial, industrial, multifamily residential, and business clients throughout Central Ohio. We specialize in IP video surveillance, electronic access control, burglar alarm systems, structured cabling, networking, and integrated technology solutions. As demand for our security installation and service solutions continues to grow, we are seeking an experienced Electronic Security Technician II to join our field operations team. This position is ideal for a skilled technician who can independently install, configure, troubleshoot, and service electronic security systems while maintaining high standards of workmanship, safety, and customer satisfaction. This is not an entry-level position. We are looking for a hands-on professional with at least four years of relevant experience who is comfortable managing assigned installations and service calls with minimal supervision. Key Responsibilities 1. Video Surveillance & CCTV Systems Install, configure, maintain, and troubleshoot IP security cameras, NVRs, and video management systems. Install dome, bullet, turret, PTZ, and other commercial surveillance cameras. Configure IP addressing, PoE switches, recording schedules, motion detection, and remote access. Troubleshoot video loss, network connectivity, storage, and recording issues. Optimize camera positioning, image quality, and coverage. Perform system testing, commissioning, and customer demonstrations. Work with platforms such as Uniview, UniFi Protect, Axis, Hanwha, Hikvision, or equivalent systems. 2. Electronic Access Control Systems Install, wire, configure, and service electronic access control systems. Install card readers, keypads, controllers, magnetic locks, electric strikes, door contacts, and request-to-exit devices. Configure access permissions, credentials, schedules, door groups, and user accounts. Troubleshoot door controllers, relays, power supplies, locking hardware, and communication failures. Integrate access control equipment with existing network infrastructure. Perform functional testing and commissioning, including verification of required emergency egress and life-safety functions. Work with platforms such as UniFi Access, Uniview, HID, Mercury-based systems, Genetec, or equivalent solutions. 3. Burglar Alarm & Intrusion Detection Systems Install, program, test, maintain, and troubleshoot intrusion detection systems. Install alarm control panels, keypads, motion detectors, door/window contacts, glass-break detectors, and sirens. Configure alarm zones, user codes, entry/exit delays, and communication modules. Diagnose alarm faults, false alarms, sensor failures, and communication problems. Perform system testing, commissioning, and customer training. Experience with DSC, Honeywell/Resideo, Qolsys, Bosch, DMP, or equivalent systems is preferred. 4. Low-Voltage Cabling & Installation Install and terminate Cat5e/Cat6, security, and other low-voltage cabling. Install conduit, raceways, cable supports, junction boxes, and equipment enclosures. Read and interpret construction drawings, wiring diagrams, and technical documentation. Use cable testers, multimeters, network diagnostic tools, and standard installation equipment. Maintain professional cable management, labeling, and installation standards. Follow applicable electrical, building, fire, and life-safety codes. 5. Troubleshooting, Service & Customer Support Independently diagnose and resolve security system hardware, software, wiring, and network issues. Perform service calls, equipment replacements, preventive maintenance, and system upgrades. Complete assigned installations and service tasks efficiently and professionally. Maintain accurate service reports, installation documentation, and equipment records. Communicate project updates, technical findings, and recommendations to customers and management. Provide customer training on installed security systems. Coordinate with project managers, other technicians, and subcontractors when necessary. Required Qualifications Minimum 4 years of professional experience installing, servicing, or troubleshooting electronic security systems. Strong hands-on experience with IP video surveillance systems. Practical experience installing, wiring, and configuring electronic access control systems. Working knowledge of burglar alarm and intrusion detection systems. Ability to independently complete standard security installations and service calls. Solid understanding of TCP/IP networking, IP addressing, PoE, and network switches. Ability to troubleshoot low-voltage electrical circuits, relays, power supplies, and field devices. Ability to read and interpret wiring diagrams, equipment manuals, and construction plans. Proficiency with common installation tools, cable testers, and multimeters. Valid driver's license and acceptable driving record. Ability to lift up to 50 pounds and safely work on ladders or lifts when properly trained. Strong communication, problem-solving, organizational, and customer service skills. Ability to pass applicable background screening and satisfy customer site-access requirements. Preferred Qualifications Five or more years of security systems installation and service experience. Independent programming experience with commercial burglar alarm systems. Experience commissioning multi-door access control systems. Experience with Uniview, UniFi Protect, UniFi Access, Mercury, HID, Genetec, or similar platforms. Experience with DSC, Honeywell, Bosch, DMP, or Qolsys alarm systems. Understanding of commercial door hardware and electrified locking systems. Experience with VLANs, VPNs, remote access, and advanced network troubleshooting. Experience with commercial, industrial, and multifamily residential security projects. Manufacturer certifications, OSHA 10, or aerial lift certification. Ability to identify installation deficiencies and recommend practical technical solutions. Company Description Vortex IT Systems, LLC is a growing technology and security solutions provider serving commercial, industrial, multifamily residential, and business clients throughout Central Ohio. We specialize in IP video surveillance, electronic access control, burglar alarm systems, structured cabling, networking, and integrated technology solutions. As demand for our security installation and service solutions continues to grow, we are seeking an experienced Security Systems Technician II to join our field operations team. Company Description Vortex IT Systems, LLC is a growing technology and security solutions provider serving commercial, industrial, multifamily residential, and business clients throughout Central Ohio. We specialize in IP video surveillance, electronic access control, burglar alarm systems, structured cabling, networking, and integrated technology solutions. As demand for our security installation and service solutions continues to grow, we are seeking an experienced Security Systems Technician II to join our field operations team.
Job Description Job Description Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a Senior Windows System Center Configuration Manager -Team Lead to support an enterprise-level program within a federal environment. Job Description and Responsibilities The Senior SCCM Administrator will support the day-to-day administration of Microsoft Endpoint Configuration Manager (MECM) Infrastructure, Windows Endpoint Patch Management, Third Party Software Packaging and MECM Client health. This support will include the support of objects in Microsoft Office 365 and any future Microsoft solutions used by DLA. The support of these requirements are for both the NIPRNET and SIPRNET. The Administrator will be responsible for meeting the requirements detailed in Section 2.3.2. The Government may require the contractor to work longer hours on given days and/or weekends or remain on-call for after-hour support depending on operational needs and contingencies, (i.e., installation and testing during non-peak hours). Will oversee the creation and upkeep of workstation images, deployment of software updates, and application of required endpoint configurations. Ensure patches/updates for the workstations are pushed in a timely manner. Mitigates all vulnerabilities found on the workstations. Leads team in on-site management of all Microsoft Endpoint Configuration Manager (aka System Center Configuration Manager) related functions. Required Knowledge, Skills and Abilities (KSA) Knowledge of Microsoft Endpoint Configuration Manager (MECM/SCCM) infrastructure administration and client health management. Knowledge of Windows endpoint patch management, vulnerability remediation, and timely deployment of security updates. Ability to create, maintain, and deploy workstation images, software packages, applications, and endpoint configurations. Ability to administer Microsoft 365 objects and support emerging Microsoft technologies across NIPRNET and SIPRNET environments. Ability to troubleshoot MECM infrastructure, client health, software deployments, and endpoint configuration issues. Ability to lead MECM operations, coordinate team activities, and provide on-site and after-hours support in response to mission and operational requirements. Desired KSA Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations Candidate must communicate effectively with team members, team lead, management, and government customers Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision Minimum Training, Education, and Certifications Must have Seven (7) years of progressive experience in the requirements, analysis, design, development, testing, and maintenance of IT systems and networks with specific experience in administration of environments using Microsoft's System Center Configuration Manager (SCCM) also known as Microsoft Endpoint Configuration Manager (MECM). Experience shall include at least five projects in technical areas. At least one project must have occurred within the past three (3) years. Preferred Experience: Document at least five years' experience with SCCM or MECM using MS 2016, 2019, 2022 or 2025 within the past three years Document at least five years of experience with scripting automation using VBScript, PowerShell, or other scripting languages. With three years' experience using PowerShell to automate task. Document at least four years' experience with Windows 10 or newer occurring within the past two years Documented three years' experience reviewing Nessus Vulnerability Reports & developing Vulnerability Plans of Actions & Milestones Document at least four years' experience with MS 2016, MS 2019, MS 2022 or MS 2025 within the past two years Document at least four years' experience with SQL 2016 or newer occurring within the past two years Document four years' experience with Active Directory using MS 2016, MS 2019, 2022, or MS 2025 occurring within the past two years Document at least four years of experience with Group Policy Management Azure Administrator Associate or higher level DOD 8570 baseline certification - IAT Level II Minimum Clearance Top Secret Physical Requirements Required to stand, walk and sit; communicate verbally both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms. Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus. Physical demands associated with this position include extensive walking (including stairs) throughout offices and between buildings. May require use of public transportation, personal or Government vehicle to drive to local and/or remote office locations. Additional Requirements Other duties as assigned ESM provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.
11/05/2026
Full time
Job Description Job Description Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring a Senior Windows System Center Configuration Manager -Team Lead to support an enterprise-level program within a federal environment. Job Description and Responsibilities The Senior SCCM Administrator will support the day-to-day administration of Microsoft Endpoint Configuration Manager (MECM) Infrastructure, Windows Endpoint Patch Management, Third Party Software Packaging and MECM Client health. This support will include the support of objects in Microsoft Office 365 and any future Microsoft solutions used by DLA. The support of these requirements are for both the NIPRNET and SIPRNET. The Administrator will be responsible for meeting the requirements detailed in Section 2.3.2. The Government may require the contractor to work longer hours on given days and/or weekends or remain on-call for after-hour support depending on operational needs and contingencies, (i.e., installation and testing during non-peak hours). Will oversee the creation and upkeep of workstation images, deployment of software updates, and application of required endpoint configurations. Ensure patches/updates for the workstations are pushed in a timely manner. Mitigates all vulnerabilities found on the workstations. Leads team in on-site management of all Microsoft Endpoint Configuration Manager (aka System Center Configuration Manager) related functions. Required Knowledge, Skills and Abilities (KSA) Knowledge of Microsoft Endpoint Configuration Manager (MECM/SCCM) infrastructure administration and client health management. Knowledge of Windows endpoint patch management, vulnerability remediation, and timely deployment of security updates. Ability to create, maintain, and deploy workstation images, software packages, applications, and endpoint configurations. Ability to administer Microsoft 365 objects and support emerging Microsoft technologies across NIPRNET and SIPRNET environments. Ability to troubleshoot MECM infrastructure, client health, software deployments, and endpoint configuration issues. Ability to lead MECM operations, coordinate team activities, and provide on-site and after-hours support in response to mission and operational requirements. Desired KSA Be a positive, self-motivated, and proactive person with the ability to adapt to change and tolerate stressful situations Candidate must communicate effectively with team members, team lead, management, and government customers Must have the ability and desire to research and develop creative solutions to unique problems with minimal supervision Minimum Training, Education, and Certifications Must have Seven (7) years of progressive experience in the requirements, analysis, design, development, testing, and maintenance of IT systems and networks with specific experience in administration of environments using Microsoft's System Center Configuration Manager (SCCM) also known as Microsoft Endpoint Configuration Manager (MECM). Experience shall include at least five projects in technical areas. At least one project must have occurred within the past three (3) years. Preferred Experience: Document at least five years' experience with SCCM or MECM using MS 2016, 2019, 2022 or 2025 within the past three years Document at least five years of experience with scripting automation using VBScript, PowerShell, or other scripting languages. With three years' experience using PowerShell to automate task. Document at least four years' experience with Windows 10 or newer occurring within the past two years Documented three years' experience reviewing Nessus Vulnerability Reports & developing Vulnerability Plans of Actions & Milestones Document at least four years' experience with MS 2016, MS 2019, MS 2022 or MS 2025 within the past two years Document at least four years' experience with SQL 2016 or newer occurring within the past two years Document four years' experience with Active Directory using MS 2016, MS 2019, 2022, or MS 2025 occurring within the past two years Document at least four years of experience with Group Policy Management Azure Administrator Associate or higher level DOD 8570 baseline certification - IAT Level II Minimum Clearance Top Secret Physical Requirements Required to stand, walk and sit; communicate verbally both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms. Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus. Physical demands associated with this position include extensive walking (including stairs) throughout offices and between buildings. May require use of public transportation, personal or Government vehicle to drive to local and/or remote office locations. Additional Requirements Other duties as assigned ESM provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.
Job Description Job Description About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. The Security Control Assessor Representative (SCA-R) provides cybersecurity assessment, Risk Management Framework (RMF), and Assessment and Authorization (A&A) support for Department of Defense (DoD) information systems. The SCA-R works with Information System Security Managers (ISSMs), Program Management Offices (PMOs), system owners, technical teams, and Government cybersecurity stakeholders to assess security controls, identify cybersecurity risks, validate system compliance, and support authorization decisions throughout the system lifecycle. The SCA-R performs independent technical and risk-based assessments using Government-approved processes, databases, and cybersecurity tools and develops complete, accurate, and defensible authorization documentation for Government and Authorizing Official (AO) review. Responsibilities Include: Use Government-assigned tools and databases to perform weekly updates, maintain system records, track assigned actions, and complete cybersecurity assessment and authorization activities. Coordinate with ISSMs, PMOs, system owners, and technical stakeholders to understand system architectures, security requirements, authorization boundaries, configurations, and system changes. Conduct risk analysis, security control assessment, and authorization activities across applicable RMF steps using approved RE5 tools and processes. Verify system authorization boundaries and validate system security categorizations in accordance with FIPS 199 and applicable DoD requirements. Identify applicable data classifications and conduct system-level cybersecurity risk assessments. Assess threats, vulnerabilities, control deficiencies, and residual risks and compile findings into complete and accurate authorization packages. Evaluate proposed and implemented system changes, determine their potential security and authorization impacts, and provide appropriate status and risk information to the Authorizing Official (AO). Evaluate authorization and change requests, including web-filtering requests, firewall exceptions, ports and protocols, cybersecurity risks, STIG/SRG compliance, and on-site security requirements. Review and validate compliance with applicable Security Technical Implementation Guides (STIGs), Security Requirements Guides (SRGs), security controls, and cybersecurity requirements. Review, validate, and track Plans of Action and Milestones (POA&Ms) and associated cybersecurity deficiencies through resolution. Lead and support on-site assessment visits, including planning, technical assessments, stakeholder coordination, entrance/exit briefings, documentation, findings development, and reporting. Maintain access to and proficiency with required Government cybersecurity databases, vulnerability assessment platforms, endpoint security solutions, scanning tools, and RMF management systems. Attend required Government meetings, technical exchanges, and training to remain current with policies, procedures, tools, and RMF process changes. Complete required assessor, vulnerability scanning, endpoint security, and RMF process training. Support assigned systems throughout their lifecycle in accordance with FISMA, DoD RMF, and applicable cybersecurity requirements. Prepare and submit weekly activity reports documenting completed and ongoing activities, tracking identifiers, assessment status, significant findings, risks, issues, and key updates. Required Skills, Qualifications and Experience: Education: Bachelor's degree required. A bachelor's in information technology, Cybersecurity, Computer Science, Information Systems, or related technical field is preferred. Overall Experience: Minimum of eight (8) years of experience in a cybersecurity or network security position. A&A Experience: Minimum of five (5) years of experience performing Certification and Accreditation (C&A) and/or Assessment and Authorization (A&A) activities. Security Clearance: Must have a minimum of a current DoD Secret Clearance with the ability to obtain a DoD Top Secret clearance with SCI eligibility. A current DoD Top Secret clearance with SCI eligibility strongly preferred. Certification: Current DoD 8570 IAM Level III certification. Skills: Demonstrated experience serving as a Security Control Assessor Representative (SCA-R) and performing cybersecurity risk analysis and security control validation. Advanced understanding and practical application of the Risk Management Framework (RMF), including NIST SP 800-37, NIST SP 800-53, and CNSSI 1253. Demonstrated experience applying and evaluating Security Technical Implementation Guides (STIGs), Security Requirements Guides (SRGs), Plans of Action and Milestones (POA&Ms), cybersecurity security controls, and industry/DoD cybersecurity best practices. Demonstrated hands-on experience with relevant cybersecurity and RMF tools, including one or more of the following: eMASS, STIG Viewer, Nessus, ACAS, SCAP, and HBSS/Endpoint Security Solutions (ESS). Advanced understanding of multiple cybersecurity technology areas and domains, including network technologies and security, mobility, Windows, UNIX/Linux, cloud environments, cloud-native tools and services, HBSS/Endpoint Security Solutions (ESS), databases, and applications. Strong customer service and stakeholder engagement skills, with the ability to effectively coordinate with Government customers, ISSMs, PMOs, technical teams, system owners, and cybersecurity leadership. Ability to analyze complex technical and cybersecurity information and clearly communicate security risks, vulnerabilities, assessment findings, residual risk, and recommended corrective actions through written documentation and technical briefings. Location and Schedule: This role may be based at one of the following customer locations, with onsite requirements varying by location: Chambersburg, PA: Fully onsite, 5 days per week. Arlington, VA or Fort Meade, MD: Hybrid schedule, 4 days onsite per week with 1 telework day. Travel Requirements: Must be willing and able to support occasional domestic (CONUS) and international (OCONUS) travel, approximately 10% of the time. The projected salary range for this position is $100,000+ annually. Final compensation will be determined based on factors including years of relevant experience, active security clearance level, certifications, technical skillset, contract requirements, and overall qualifications. At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it. Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact. 401(k) with Match: We match 3% of your contributions with immediate vesting. Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents. Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs. Parental Leave: 15 days of fully paid leave for new parents, because family matters. Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving. Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right. Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create. At AGE, you'll do work that matters, supported by a company that delivers for its people.
10/07/2026
Full time
Job Description Job Description About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. The Security Control Assessor Representative (SCA-R) provides cybersecurity assessment, Risk Management Framework (RMF), and Assessment and Authorization (A&A) support for Department of Defense (DoD) information systems. The SCA-R works with Information System Security Managers (ISSMs), Program Management Offices (PMOs), system owners, technical teams, and Government cybersecurity stakeholders to assess security controls, identify cybersecurity risks, validate system compliance, and support authorization decisions throughout the system lifecycle. The SCA-R performs independent technical and risk-based assessments using Government-approved processes, databases, and cybersecurity tools and develops complete, accurate, and defensible authorization documentation for Government and Authorizing Official (AO) review. Responsibilities Include: Use Government-assigned tools and databases to perform weekly updates, maintain system records, track assigned actions, and complete cybersecurity assessment and authorization activities. Coordinate with ISSMs, PMOs, system owners, and technical stakeholders to understand system architectures, security requirements, authorization boundaries, configurations, and system changes. Conduct risk analysis, security control assessment, and authorization activities across applicable RMF steps using approved RE5 tools and processes. Verify system authorization boundaries and validate system security categorizations in accordance with FIPS 199 and applicable DoD requirements. Identify applicable data classifications and conduct system-level cybersecurity risk assessments. Assess threats, vulnerabilities, control deficiencies, and residual risks and compile findings into complete and accurate authorization packages. Evaluate proposed and implemented system changes, determine their potential security and authorization impacts, and provide appropriate status and risk information to the Authorizing Official (AO). Evaluate authorization and change requests, including web-filtering requests, firewall exceptions, ports and protocols, cybersecurity risks, STIG/SRG compliance, and on-site security requirements. Review and validate compliance with applicable Security Technical Implementation Guides (STIGs), Security Requirements Guides (SRGs), security controls, and cybersecurity requirements. Review, validate, and track Plans of Action and Milestones (POA&Ms) and associated cybersecurity deficiencies through resolution. Lead and support on-site assessment visits, including planning, technical assessments, stakeholder coordination, entrance/exit briefings, documentation, findings development, and reporting. Maintain access to and proficiency with required Government cybersecurity databases, vulnerability assessment platforms, endpoint security solutions, scanning tools, and RMF management systems. Attend required Government meetings, technical exchanges, and training to remain current with policies, procedures, tools, and RMF process changes. Complete required assessor, vulnerability scanning, endpoint security, and RMF process training. Support assigned systems throughout their lifecycle in accordance with FISMA, DoD RMF, and applicable cybersecurity requirements. Prepare and submit weekly activity reports documenting completed and ongoing activities, tracking identifiers, assessment status, significant findings, risks, issues, and key updates. Required Skills, Qualifications and Experience: Education: Bachelor's degree required. A bachelor's in information technology, Cybersecurity, Computer Science, Information Systems, or related technical field is preferred. Overall Experience: Minimum of eight (8) years of experience in a cybersecurity or network security position. A&A Experience: Minimum of five (5) years of experience performing Certification and Accreditation (C&A) and/or Assessment and Authorization (A&A) activities. Security Clearance: Must have a minimum of a current DoD Secret Clearance with the ability to obtain a DoD Top Secret clearance with SCI eligibility. A current DoD Top Secret clearance with SCI eligibility strongly preferred. Certification: Current DoD 8570 IAM Level III certification. Skills: Demonstrated experience serving as a Security Control Assessor Representative (SCA-R) and performing cybersecurity risk analysis and security control validation. Advanced understanding and practical application of the Risk Management Framework (RMF), including NIST SP 800-37, NIST SP 800-53, and CNSSI 1253. Demonstrated experience applying and evaluating Security Technical Implementation Guides (STIGs), Security Requirements Guides (SRGs), Plans of Action and Milestones (POA&Ms), cybersecurity security controls, and industry/DoD cybersecurity best practices. Demonstrated hands-on experience with relevant cybersecurity and RMF tools, including one or more of the following: eMASS, STIG Viewer, Nessus, ACAS, SCAP, and HBSS/Endpoint Security Solutions (ESS). Advanced understanding of multiple cybersecurity technology areas and domains, including network technologies and security, mobility, Windows, UNIX/Linux, cloud environments, cloud-native tools and services, HBSS/Endpoint Security Solutions (ESS), databases, and applications. Strong customer service and stakeholder engagement skills, with the ability to effectively coordinate with Government customers, ISSMs, PMOs, technical teams, system owners, and cybersecurity leadership. Ability to analyze complex technical and cybersecurity information and clearly communicate security risks, vulnerabilities, assessment findings, residual risk, and recommended corrective actions through written documentation and technical briefings. Location and Schedule: This role may be based at one of the following customer locations, with onsite requirements varying by location: Chambersburg, PA: Fully onsite, 5 days per week. Arlington, VA or Fort Meade, MD: Hybrid schedule, 4 days onsite per week with 1 telework day. Travel Requirements: Must be willing and able to support occasional domestic (CONUS) and international (OCONUS) travel, approximately 10% of the time. The projected salary range for this position is $100,000+ annually. Final compensation will be determined based on factors including years of relevant experience, active security clearance level, certifications, technical skillset, contract requirements, and overall qualifications. At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it. Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact. 401(k) with Match: We match 3% of your contributions with immediate vesting. Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents. Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs. Parental Leave: 15 days of fully paid leave for new parents, because family matters. Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving. Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right. Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create. At AGE, you'll do work that matters, supported by a company that delivers for its people.
Job Description Job Description Description: Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness, and Common Sense make working here more than a job, it's the Digital family. Digital Consultants is seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities: Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Requirements: Education: High School with 9+ years (or commensurate experience) Clearance: TS/SCI Certification: DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management: Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting: Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills: Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS) Compensation and Benefits: The salary range for this position is $145,000 - 155,000 depending on experience. The company offers the following benefits to permanent, full-time employees: Paid Time Off (PTO) Group health plans Income protection and supplemental benefits 401(k) plan with company matching Health Savings Account (HSA) Flexible Spending Account (FSA) Pet insurance options Employee Assistance Program (EAP) Equal Opportunity & Accommodations Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic. We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to or call . Please provide your contact information and let us know how we can assist you.
10/02/2026
Full time
Job Description Job Description Description: Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do. We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness, and Common Sense make working here more than a job, it's the Digital family. Digital Consultants is seeking a ServiceNow Workflow Manager to lead our ServiceNow development, implementation, and support teams. This role requires a seasoned professional who combines deep technical expertise in the ServiceNow platform with proven people management capabilities. The successful candidate will be responsible for driving technical excellence while fostering team growth and ensuring successful delivery of ServiceNow solutions across our global organization. This position is located at Langley Air Force Base, Hampton, Virginia. Key Responsibilities: Technical Leadership Provide technical direction and architectural guidance for ServiceNow implementations across multiple modules Lead complex ServiceNow projects including upgrades, integrations, and custom application development Oversee CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks Review and approve technical designs, workflows, and customizations Stay current with ServiceNow platform updates, new features, and emerging capabilities. People Management Manage, mentor, and develop a team of ServiceNow administrators, developers, and analysts Conduct performance reviews, set goals, and create individual development plans Foster a collaborative, innovative team culture focused on continuous learning Provide coaching and technical guidance to team members at various skill levels Manage resource allocation and workload distribution across the team Operational Excellence Ensure SLA compliance and maintain high service quality standards Lead incident response and problem resolution for platform issues Manage vendor relationships and coordinate with ServiceNow support when needed Develop and maintain team documentation, procedures, and knowledge base Strategic Planning Lead the ServiceNow roadmap planning and technology strategy Develop and maintain analytics frameworks to measure team performance and platform effectiveness Create executive-level dashboards and reports to demonstrate business value and ROI Identify opportunities for process improvement and automation using data-driven insights Support business stakeholders in defining requirements and solution approaches Requirements: Education: High School with 9+ years (or commensurate experience) Clearance: TS/SCI Certification: DOD 8140 IAT II certification (Security+ CE, CCNA-Security, CySA+,CND) Experience with ServiceNow Knowledge of core ServiceNow modules IT Service Management (ITSM)- Incident, Problem, Change, Service Catalog Configuration Management Database (CMDB)- CI relationships, data Integrity Performance Analytics and Reporting - critical metrics, dashboards, and business intelligence Customer Service Management (CSM) Security Incident Response (SIR) ServiceNow App Engine and Platform capabilities CMDB Management: Expertise in: CMDB design, implementation, and ongoing governance Configuration Item (CI) identification, classification, and relationship mapping CMDB data quality management and health scoring Integration with discovery tools and automated population strategies CMDB analytics and reporting for IT asset visibility Compliance with ITIL configuration management processes Analytics & Reporting: Proficiency in: ServiceNow Performance Analytics implementation and configuration Dashboard creation and data visualization guidelines Benchmark development and metrics strategy aligned with business objectives Advanced reporting using Report Builder and scheduled reporting Data analysis and trend identification for operational insights Integration with external BI tools and data warehouses Development Skills: Proficiency in: JavaScript, Glide APIs, and ServiceNow scripting ServiceNow Flow Designer and Workflow REST/SOAP web services and integrations HTML, CSS, and UI customization Database concepts and ServiceNow data modeling A deep understanding of Secure Development Life Cycle (SDLC) Preferred Skills and Experience Certifications ServiceNow Certified System Administrator (CSA) ITIL Foundations Experience with DOD Networks (NIPR, SIPR, JWICS) Compensation and Benefits: The salary range for this position is $145,000 - 155,000 depending on experience. The company offers the following benefits to permanent, full-time employees: Paid Time Off (PTO) Group health plans Income protection and supplemental benefits 401(k) plan with company matching Health Savings Account (HSA) Flexible Spending Account (FSA) Pet insurance options Employee Assistance Program (EAP) Equal Opportunity & Accommodations Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic. We provide reasonable accommodations to individuals who need assistance during any part of the employment process. If you need assistance navigating Digital Consultants job openings or applying for a position, please send an email to or call . Please provide your contact information and let us know how we can assist you.