38 jobs found

Pay Range: $57.51hr - $62.51hr Job Overview: The IT Technical Coordinator provides project coordination and operational support for site IT activities, serving as a backup to the IT Site Leader. This role helps coordinate IT projects, infrastructure activities, operational support, vendors, documentation, and cross-functional dependencies to ensure technology initiatives are executed effectively. The ideal candidate combines strong project coordination skills with practical IT knowledge and is comfortable working across multiple projects, technical teams, vendors, and business stakeholders. Key Responsibilities: Coordinate multiple IT projects and site technology initiatives from planning through implementation. Maintain project schedules, milestones, action items, dependencies, risks, and issues. Facilitate project and technical meetings and ensure actions are documented, assigned, and followed through to completion. Coordinate technical activities across infrastructure, networking, applications, cybersecurity, manufacturing technology, and support teams. Assist the IT Site Leader with project execution and base-business activities. Site IT Operations: Assist in support coordination of day-to-day site IT activities and technology-related issues. Work with technical support teams to drive issues toward resolution and communicate status to stakeholders. Coordinate planned IT maintenance, upgrades, deployments, and infrastructure activities. Assist with technology lifecycle, remediation, and modernization initiatives. Stakeholder & Vendor Management: Serve as a coordination point between site IT, business stakeholders, technical teams, engineering, automation, facilities, and external vendors. Coordinate vendor activities, deliverables, schedules, and site access requirements. Escalate risks, resource constraints, and unresolved issues to the appropriate stakeholders. Documentation & Reporting: Maintain project plans, meeting minutes, action trackers, status reports, and technical documentation. Prepare concise project and operational status updates for IT leadership and stakeholders. Maintain organized project documentation in approved collaboration platforms. Track commitments and ensure appropriate follow-up and closure. Required Skills & Qualifications: Experience in IT project coordination, technical coordination, or IT project management. Working knowledge of enterprise IT infrastructure, applications, networks, servers, cybersecurity, and end-user technology. Strong organizational skills with the ability to manage several concurrent activities and priorities. Strong written and verbal communication skills. Demonstrated ability to coordinate cross-functional technical teams and external vendors. Strong problem-solving, issue-management, and follow-through capabilities. Proficiency with Microsoft 365 tools such as Teams, Excel, PowerPoint, SharePoint, and Outlook. Ability to communicate technical information clearly to both technical and nontechnical stakeholders. Preferred Qualifications: Experience supporting manufacturing, laboratory, or regulated environments. Familiarity with manufacturing IT/OT, MES, laboratory systems, automation, infrastructure, or site technology. Experience working with geographically distributed technical teams. Project management methodology experience or certification such as PMP, CAPM, Agile, or equivalent experience. Experience coordinating infrastructure upgrades, application deployments, remediation activities, or technology lifecycle projects. Key Competencies: Project coordination. Technical aptitude. Organization and prioritization. Stakeholder management. Vendor coordination. Communication. Problem solving. Risk and issue management. Documentation and reporting. Ownership and follow-through. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job description OVERVIEWThe Senior Systems Administrator provides advanced server and systems support to the Service Delivery Team. This position handles escalated system infrastructure requests, complex systems administration issues, system design and implementation projects, and proactive monitoring of client environments. The Systems Administrator must possess strong server expertise combined with solid systems administration knowledge to resolve complex infrastructure challenges spanning both domains. This role collaborates with the Engineering Team for strategic guidance and works closely with project teams to deliver enterprise-grade solutions. Additionally, this position supports and mentors junior technical staff by providing technical guidance and helping others develop their skills.RESPONSIBILITIES & TASKSHELPDESK ESCALATIONS & SUPPORT Handle escalated tickets from the helpdesk team on complex network and systems issues Provide advanced troubleshooting for network infrastructure problems affecting client operations Resolve technical issues related to servers, operating systems, applications, and network connectivity Mentor junior technicians by answering high-level technical questions and providing guidance Assist other team members with network troubleshooting and onsite challenges TICKETING SYSTEM & DOCUMENTATION Use ConnectWise Manage Ticketing System to work on and resolve Helpdesk Tickets & Service Requests Manage and record all work in the ticketing system with accurate billing time and notes Maintain documentation of network designs, configurations, and procedures in ITBoost Create and update Standard Operating Procedures (SOPs) for network operations and maintenance Ensure all network changes and incidents are properly documented and communicated Split tickets with multiple issues into individual tickets for proper tracking PROJECT WORK Support the project team with network design and implementation for client deployments Support network upgrades, migrations, and infrastructure optimization initiatives Collaborate on complex multi-site and hybrid network projects COMMUNICATION, REPORTING & RISK Create and maintain documentation for on-site processes Escalate tickets requiring Service Delivery Manager support Communicate ticket status to clients at every step of the way Notify clients of any changes or outages related to their issues Identify, communicate, and mitigate potential risks to the Service Delivery Manager and clients TEAM WORK Follow the schedule provided by the Service Delivery Manager or Service Coordinator Adhere to all company security procedures and maintain vigilance for security issues Identify opportunities for improvement and make constructive suggestions for change Contribute to innovative process improvements SKILLS & ATTRIBUTESDESIRED 2+ years of hands-on experience in high-level network maintenance, configuration, and administration Great communication skills, founded in being a good listener Strong systems administration knowledge and experience with Windows Server and Azure environments Advanced knowledge of network design principles and enterprise network architectures Strong experience with SonicWall firewalls and network security appliances Experience and knowledge of working with the Microsoft 365 Platform Experience working with vendors for expedited troubleshooting of hardware and software systems Proven experience configuring and troubleshooting VPN technologies Advanced TCP/IP networking knowledge and network troubleshooting methodology Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders Exceptional attention to detail with strong organizational skills Ability to keep up with and adapt to the fast-paced IT world Ability to answer and explain high-level technical networking and systems questions clearly Experience supporting Microsoft 365 or other cloud platforms from a network and systems perspective NICE TO HAVE Experience using ticketing systems, RMM tools, and PSA software (ConnectWise Manager) Experience providing support via remote tools (Screen Connect) Experience handling technical service tickets Professional IT Certifications such as CompTIA Network+ and Security+ Client experience certifications such as Helpdesk Habits Experience working on a helpdesk or for a Managed Service Provider (MSP) / IT Support Business WHAT WE OFFER Competitive health, dental, and vision coverage An easy-going environment and culture (we all enjoy what we do) Subscription to Cybrary.it for ongoing professional development Company laptop and necessary equipment Flexible work-from-home arrangements after 90-day probationary period 401(k) retirement plan COMPENSATION $80,000 - $85,000 (commensurate with experience)

Pay Range: $20.46hr - $25.46hr Job Overview: The AV/IT Event Operations Coordinator plays a key role in delivering exceptional experiences for employees and guests attending the Orlando campus. This role serves as a primary on-site resource for meeting support, guest services, audio visual technology support, and facility operations. The successful candidate will work closely with program sponsors, facilitators, employees, and campus vendors to create a welcoming, professional, and highly responsive environment. The campus consists of 3 training rooms (up to 30 people), 3 conference rooms (8 people), and 1 large caf (max seating 100 people), all equipped with built-in technology. Key Responsibilities A/V/Tech: Set-up and test built-in classroom Audio Visual equipment on-site for daily meetings. Provide AV assistance to coaches, clients, and facilitators. Troubleshoot technology challenges for employees and visiting guests/facilitators. Provide on-site technology support for Executive Meetings, both in-person and hybrid. Act as an on-site AV & Tech liaison for campus equipment, supporting troubleshooting with off-site IT/AV for printers, monitors, employee laptops, Macs, and internet testing. Run general equipment updates on campus technology. Familiarize and upskill on existing campus equipment & software, including Microsoft Office, Teams, Zoom, PowerPoint, Zoom/Teams enabled rooms with ceiling mics & cameras, projectors, microphones, Logitech Taps, and PC & Mac devices. Update and manage the campus SharePoint site. Edit & upload new content for digital signage on campus. Play an active role on team projects for campus AV & technology enhancements. Perform additional duties as assigned. Key Responsibilities Events: Serve as an on-site point of contact for meeting hosts, facilitators, and campus guests. Support the execution of meetings, workshops, and employee events. Assist with room setup, meeting readiness, and event logistics. Check on-site catering and partner with the on-site catering team regarding updates, changes, and requests. Participate in pre-planning prep calls as needed. Conduct safety briefings and housekeeping announcements for campus programs. Greet and direct guests, facilitators, and vendors throughout campus. Assist with participant materials, name badges, handouts, and program supplies. Provide printing, copying, and general administrative support for campus meetings and events. Maintain meeting rooms, common areas, and event spaces to a 'Show ready' level at all times. Proactively anticipate guest needs and respond to requests promptly and positively. Maintain compliance and safety across workplace standards. Perform other duties as assigned. Qualifications: Minimum 2 years of experience supporting Audio Visual technology, conference center operations, or event support. Proficiency with Microsoft Office, Teams, and related workplace technologies. Demonstrated ability to manage resources effectively. Comfortable maintaining a high level of interaction with executives, department heads, and strategic business partners. Demonstrated strong problem-solving skills as well as excellent verbal and written communication skills. Interest in technology and digital upskilling. Willingness to learn and integrate new technology. Ability to troubleshoot AV & IT equipment and find solutions while remaining calm in a high-pressure environment. Strong organizational skills. Understanding and respecting diverse cultures and backgrounds to provide inclusive service. Ability to work flexible hours on occasion. Physical Requirements(Due to nature of job, The candidate must have): Ability to lift up to 50 lbs. Ability to bend, walk, and stand for extended periods of time. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Job description OVERVIEWThe Network Administrator II provides advanced network engineering and systems infrastructure support to the Service Delivery Team. This position handles escalated network infrastructure requests, complex systems administration issues, network design and implementation projects, and proactive monitoring of client environments. The Network Administrator II must possess strong networking expertise combined with solid systems administration knowledge to resolve complex infrastructure challenges spanning both domains. This role collaborates with the Engineering Team for strategic guidance and works closely with project teams to deliver enterprise-grade solutions. Additionally, this position supports and mentors junior technical staff by providing technical guidance and helping others develop their skills.RESPONSIBILITIES & TASKSHELPDESK ESCALATIONS & SUPPORT Handle escalated tickets from the helpdesk team on complex network and systems issues Provide advanced troubleshooting for network infrastructure problems affecting client operations Resolve technical issues related to servers, operating systems, applications, and network connectivity Mentor junior technicians by answering high-level technical questions and providing guidance Assist other team members with network troubleshooting and onsite challenges TICKETING SYSTEM & DOCUMENTATION Use ConnectWise Manage Ticketing System to work on and resolve Helpdesk Tickets & Service Requests Manage and record all work in the ticketing system with accurate billing time and notes Maintain documentation of network designs, configurations, and procedures in ITBoost Create and update Standard Operating Procedures (SOPs) for network operations and maintenance Ensure all network changes and incidents are properly documented and communicated Split tickets with multiple issues into individual tickets for proper tracking PROJECT WORK Support the project team with network design and implementation for client deployments Support network upgrades, migrations, and infrastructure optimization initiatives Collaborate on complex multi-site and hybrid network projects COMMUNICATION, REPORTING & RISK Create and maintain documentation for on-site processes Escalate tickets requiring Service Delivery Manager support Communicate ticket status to clients at every step of the way Notify clients of any changes or outages related to their issues Identify, communicate, and mitigate potential risks to the Service Delivery Manager and clients TEAM WORK Follow the schedule provided by the Service Delivery Manager or Service Coordinator Adhere to all company security procedures and maintain vigilance for security issues Identify opportunities for improvement and make constructive suggestions for change Contribute to innovative process improvements SKILLS & ATTRIBUTESDESIRED 2+ years of hands-on experience in high-level network maintenance, configuration, and administration Great communication skills, founded in being a good listener Strong systems administration knowledge and experience with Windows Server and Azure environments Advanced knowledge of network design principles and enterprise network architectures Strong experience with SonicWall firewalls and network security appliances Experience and knowledge of working with the Microsoft 365 Platform Experience working with vendors for expedited troubleshooting of hardware and software systems Proven experience configuring and troubleshooting VPN technologies Advanced TCP/IP networking knowledge and network troubleshooting methodology Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders Exceptional attention to detail with strong organizational skills Ability to keep up with and adapt to the fast-paced IT world Ability to answer and explain high-level technical networking and systems questions clearly Experience supporting Microsoft 365 or other cloud platforms from a network and systems perspective NICE TO HAVE Experience using ticketing systems, RMM tools, and PSA software (ConnectWise Manager) Experience providing support via remote tools (Screen Connect) Experience handling technical service tickets Professional IT Certifications such as CompTIA Network+ and Security+ Client experience certifications such as Helpdesk Habits Experience working on a helpdesk or for a Managed Service Provider (MSP) / IT Support Business WHAT WE OFFER Competitive health, dental, and vision coverage An easy-going environment and culture (we all enjoy what we do) Subscription to Cybrary.it for ongoing professional development Company laptop and necessary equipment Flexible work-from-home arrangements after 90-day probationary period 401(k) retirement plan COMPENSATION $80,000 - $85,000 (commensurate with experience)

Pay Range: $55.00hr - $60.00hr Job Overview: The Provider Experience Coordinator (PEC) serves as the healthcare provider experience champion for all initiative activities, especially the Rural Health Innovation Fund and the Rural Digital Health Collaborative. Both activities work in concert to provide rural healthcare providers the resources, technical assistance support, and community/network to implement Information Technology (IT), Artificial Intelligence (AI), and emerging digital technologies. This position serves as the primary team member focused on how providers experience and navigate these resources most efficiently and effectively. The role ensures all program partners are working in concert to deliver a streamlined offering and experience. The PEC continuously works towards clear, defined, sensible, and navigable processes for providers to improve their operations through technology. The position facilitates strong relationships with the rural healthcare provider community and provides an avenue for communicating process challenges. Additionally, the position maps out the various processes and collects active and passive data to gain a holistic understanding of the operation. The PEC is responsible for using the information collected to facilitate overarching program process improvement by working with partners. Provider Relationship and Navigation (25%): Serve as the healthcare organization's provider experience champion. Creatively problem-solve process blockers and friction points in response to provider feedback. Create a provider "playbook" that synthesizes process and navigation guidance. External Partner Coordination (20%): Serve as the liaison between internal partners to ensure a smooth handover for providers. Communicate process improvement recommendations to partners. Occasionally attend partner meetings. Provider Journey Analysis (20%): Map and regularly update the provider journey in detail and publish an illustrative workflow. Regularly identify collaboration or provider service gaps. Continuous Improvement (15%): Identify opportunities for process improvement. Implement process improvements. Conduct surveys, focus groups, and/or listening sessions to collect qualitative and quantitative data on the process. Continuously evaluate existing documentation for updates vis-a-vis current operations and best practices. Data, Metrics, and Reporting (15%): Establish a provider experience information housing and reporting mechanism. Deliver reports and presentations regarding provider experience. Support development of evaluation measures. Compile data and support reporting for leadership, governing bodies, and rural health partners. Initiative Support (5%): Support data needs of the initiative. Support communication needs of the initiative. Support presentation needs of the initiative. Support provider experience activities across other initiative areas. Knowledge, Skills, and Abilities: Thorough knowledge of process and quality improvement principles. Strong understanding of rural health systems, digital health challenges, and community resource landscapes. Understanding of continuous-improvement tools, service-level agreements (SLAs), and responsible, accountable, consulted, and informed (RACI) ownership frameworks to prevent "no one's responsibility" gaps. Ability to communicate effectively with clinical audiences, both verbally and in writing. Familiarity with telehealth platforms, EHR workflows, remote monitoring concepts, and practical implementation considerations at small/rural practices. Skill in diagnosing cross-boundary issues, applying structured triage/escalation, documenting status, and driving closure within agreed SLAs. Strong communication skills with a focus on impact and experience convening diverse stakeholders. Ability to recommend and implement responses to moderately complex program or regulatory issues. Ability to travel regularly across rural North Carolina. Minimum Education and Experience: Bachelor's degree in a field related to business, public health, public administration, health administration, healthcare management, nursing, information systems, or a discipline related to the area of assignment; OR an equivalent combination of education and experience. 1-3 years of provider relations, program coordination, care coordination, outreach, or telehealth implementation with preference for experience in rural health outreach, digital health solutions, public health programming. Demonstrated process mapping and process improvement abilities. Demonstrated liaising and customer service skills. Experience with interfacing with healthcare providers. Familiarity with rural health challenges and resources in North Carolina preferred. Familiarity with federal and/or state contracts and grants. Expected Skills: Able to work without assistance; can provide limited leadership to others; able to manage medium-complexity work efforts; may have industry experience. Description: Designing and optimizing user interfaces and experiences for web and mobile applications, ensuring usability and accessibility standards. Conduct user research, interviews, and usability testing to gather insights and improve design decisions. Developing wireframes, prototypes, and visual designs using tools like Adobe XD, Figma, or Sketch. Collaborating with stakeholders, product managers, and development teams to align design goals with business objectives. Creating user personas, journey maps, and interaction flows to inform design strategies and solutions. Ensuring consistency in branding and design elements across all user touchpoints. Staying up to date with design trends, tools, and emerging technologies to enhance user experiences. Documenting and presenting design concepts, guidelines, and deliverables to stakeholders and team members. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.

Digital Asset Coordinator Digital Asset Coordinator Monday - Friday, no weekends! Location: Corporate Office (Medina,OH) Compensation: Starts at $45k annually, based on experience Duties & Responsibilities: In this support role, you will be instrumental in elevating our digital footprint by managing, refining, and optimizing rich product data, high-resolution media, and technical documentation for . Working closely with internal marketing, IT, and sales teams-as well as vendor partners-you will ensure our digital catalog remains accurate, engaging, and complete. Beyond day-to-day data and asset administration, you will help identify opportunities to streamline data ingest, asset management, and cross-departmental workflows. Support Role: Audit, enrich, and standardize e-commerce product listings on across HVAC, electrical, plumbing, and tool categories Collect, organize, and upload high-resolution product images, spec sheets, installation manuals, safety documents, and promotional media to the Digital Asset Management (DAM) / Product Information Management (PIM) systems Ensure all assets adhere to file naming conventions, metadata standards, taxonomy structures, and copyright/brand compliance guidelines Coordinate with vendor partners and distributor networks to secure missing product attributes, image updates, and specification sheets Assist in evaluating, refining, and documenting workflows for digital asset ingestion, data enrichment, and catalog maintenance Identify bottlenecks in data intake and propose actionable improvements to boost departmental efficiency Perform regular audits of to identify missing images, outdated spec sheets, broken asset links, or inconsistent product metadata Monitor product data consistency across external and internal systems Maintain clean version control for print and digital assets across team repositories (SharePoint/DAM) Familiarity with DAM/PIM systems and e-commerce platforms Experience navigating Adobe Creative Cloud apps (Photoshop, InDesign, Illustrator) for basic image cropping, formatting, and web optimization Proficiency with Microsoft Office 365 (Excel/SharePoint) for data manipulation, tracking, and asset sharing Basic understanding of file formats (JPEG, PNG, SVG, PDF), metadata, asset resolution guidelines, and taxonomy structures. Daily: Report successes and opportunities to management and explain analytical solutions Collaborate across multiple internal and external departments to review program challenges and opportunities for improved processes and sales Continual training, troubleshooting and program support Be an advocate for best practices and improved processes Support other team members objectives as assigned via events and campaigns Foster relationships with customers, vendors and employees Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1year of experience in digital asset management, e-commerce content administration, marketing operations, or a related data-centric support role is necessary 6-12+ months of product management experience skills (requirements gathering, road-mapping, prioritization) are a plus; sales experience a plus Basic understanding of SEO best practices for digital product content (alt tags, product descriptions, URL structures) is a plus Prior experience in wholesale distribution, B2B e-commerce, or trade contractor supply industries (HVAC, plumbing, electrical) is a plus Familiarity with wholesale construction supply product catalogs is a plus Experience of Adobe Creative Cloud (Photoshop) is a plus Basic written and verbal communication skills Basic analytical skills to create reports and analyze results Basic grasp of marketing platforms, channels and best practices Basic awareness of the process and creation of online merchandising solutions Basic skills in MS Office, Smartsheet, SharePoint, and other software Spirit of collaboration and bringing teams together to achieve common goals Proactive, self-starter who can independently generate ideas, seek opportunities, move projects forward, prioritize tasks, and meet deadlines Professional demeanor and appearance for working with internal and external customers Certifications: Considered a plus: DAM, CDAM, PMP, platform specific vendor badges Bachelor's or Master's Degree in Digital Marketing or Content Marketing Skills: Data-driven decision making Technical data proficiency Data analysis, interpretation & storytelling UX/UI basics Technical content writing Research solutions and industry best practices Discern customer needs & consumer analysis Product knowledge of warehouse supply industry Collaboration & cross-functionality between teams (Sales, Purchasing, IT and Marketing) Data management basics: analysis & interpretation Critical thinking and the ability to decompose challenges Project management basics Organized and adaptable Detail oriented Physical requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation details: 0 Yearly Salary PI1af7c78de0e6-0592

Fund Development Gifts Manager (Location: Rockford/South Elgin/Oswego) What do our employees say about us ? "I love working for GSNI! I have seen the many ways that Girl Scouts helps to empower young women to be leaders of tomorrow and provides opportunities that they might not otherwise have. As council staff, I know that in some way I can play a small part in making a difference in the lives of many volunteers, girl members, and Girl Scout families. I feel that working for GSNI is truly a rewarding experience." Consider joining our team, if you're looking for a job with great benefits, such as: Flexible Schedules & Remote Working Options Dental Insurance Medical Insurance Retirement Savings Paid Vacation (15 days/year) Paid Sick Time (12 days/year) Paid Holidays (12/year) Public Service Loan Forgiveness (Student Loans) Paid Parental Leave (12 weeks) Paid Accident Insurance Plus, you'll be using your talents to invest in the next generation of strong community leaders through the Girl Scout Movement-all while getting paid! We're looking for a Gifts Manager to join our team! This position is responsible for developing and implementing strategies to secure philanthropic support from individuals, corporations, foundations, and community organizations in support of the mission of Girl Scouts of Northern Illinois (GSNI). This position manages a portfolio of donors and prospects, oversees annual giving and stewardship efforts, supports major gift development, and supervises the Fund Development Coordinator to ensure effective donor engagement and fundraising operations. Hours: Full Time (37.5 hours per week) with flexibility Salary: $52,000 - $58,000/ annually, exempt We're looking for dedicated individuals who: Believe in the Girl Scout Mission of building girls of courage, confidence, and character who make the world a better place. Are excited to be actively involved in giving girls the knowledge, skills, attitudes, and values to become leaders in their own lives and their communities. Interested? Responsibilities would include: Manage a portfolio of individual, corporate, and foundation donors and prospects . Develop and execute cultivation, solicitation, stewardship, and retention strategies that increase philanthropic support. Conduct donor visits, meetings, presentations, and engagement opportunities to build meaningful relationships and secure gifts. Collaborate with senior leadership and volunteer leaders on major gift cultivation and solicitation strategies . Support planned giving, endowment, and legacy giving initiatives as assigned . Identify, qualify, and develop new donor prospects through research, networking, and community outreach. Prepare proposals, solicitation materials, gift agreements, and stewardship reports Are these skills and experience you could share with our team? Strong understanding of fundraising principles, donor engagement, and stewardship best practices . Ability to work a minimum of 37.5 hours per week; weekends and evenings may be necessary. Excellent interpersonal, relationship-building, and networking skills . Minimum of 3-5 years of progressive fundraising, development, donor relations, or nonprofit management experience . Ability to inspire philanthropic investment through compelling communication and storytelling . Ability to manage multiple priorities and meet deadlines in a fast-paced environment . Analytical skills with the ability to interpret fundraising data and performance metrics. Proficiency in Microsoft Office Suite and donor database systems . High School diploma or equivalent required. Bachelor's degree in nonprofit management, business, communications, marketing, public relations, or a related field preferred Ready to join our crew? For more information, or to apply, please visit our job site at . Girl Scouts of Northern Illinois draws inspiration from our Girl Scout Promise and Law in our Belonging Statement . Being a member of Girl Scouts of Northern Illinois means you are part of a community of diverse races, ethnicities, gender identities, sexual orientations, abilities, and religions. We commit to providing an equitable and accessible Girl Scout Leadership Experience to all Girl Scouts in our council. We are champions of Diversity, Equity, Inclusion, and Access. . Compensation details: 0 Yearly Salary PIb-9930

Job Description Job Description Position Summary The Operations Business Analyst serves as a key liaison between business stakeholders and technical teams to support operational initiatives, regulatory reporting, compliance activities, and business process improvements. This role is responsible for gathering and documenting business requirements, coordinating cross-functional projects, analyzing existing processes, and helping implement solutions that improve operational efficiency and regulatory compliance. This role also serves as a liaison for coordinating reporting requirements, audit requests, and operational initiatives between the organization and its banking partners, ensuring regulatory obligations and business objectives are met accurately, efficiently, and on time. The ideal candidate is highly organized, detail-oriented, and comfortable working with stakeholders across Compliance, Accounting, Operations, Information Technology, Data Analytics, and external banking partners. This individual will possess strong analytical, communication, and project coordination skills and be capable of translating complex business needs into clearly documented requirements and actionable project plans. Key Areas of Focus Business & Systems Requirements Gathering Business Process Analysis & Continuous Improvement Cross-Functional Project Coordination Consumer Finance Product Support Compliance & Audit Support Support of Operational Reporting & Data Analysis efforts Business Process & Technical Documentation What You'll Do Serve as the primary point of coordination among Compliance, Accounting, Operations, Information Technology, Data Analytics, to facilitate business initiatives, regulatory reporting, system enhancements, and audit activities. Gather, analyze, document, and validate business requirements for: Regulatory and compliance reporting Internal and external audit requests Operational initiatives System enhancements Process improvements Business reporting Serve as the primary coordinator between cross-functional groups for reporting requirements and audit requests received from the company's banking partner, ensuring timely and accurate completion of recurring daily, monthly, quarterly, and annual deliverables, as well as ad hoc requests. Analyze business processes and identify opportunities to improve efficiency, accuracy, controls, and automation. Create and maintain process maps, workflow documentation, business requirements documents, standard operating procedures, and other technical documentation. Facilitate meetings with business stakeholders to define requirements, resolve issues, and communicate project status. Partner with Information Technology and Data teams to translate business requirements into system enhancements and reporting solutions. Develop and maintain documentation supporting consumer finance products, operational workflows, accounting processes, compliance requirements, and reporting procedures. Assist with user acceptance testing (UAT), solution validation, and implementation of new processes and system enhancements. Build strong working relationships across the organization and serve as a trusted resource for cross-functional initiatives. What You'll Bring: Required Qualifications Bachelor's degree in Business Administration, Accounting, Information Systems, Project/Change Management, or a related field, or equivalent professional experience. Experience in business analysis, business systems analysis, project coordination, operations, or process improvement. Strong analytical and problem-solving skills with the ability to evaluate complex business processes. Excellent written and verbal communication skills with the ability to communicate effectively with both technical and non-technical audiences. Exceptional organizational skills and attention to detail. Ability to manage multiple priorities and projects simultaneously in a fast-paced environment. Experience documenting business requirements, workflows, business processes, and standard operating procedures. Proficiency with Microsoft Office, particularly Excel, Word, Visio, and PowerPoint. Experience using project management and collaboration tools such as Microsoft Project, Jira, or Asana. Familiarity with relational databases and general data management concepts. Preferred Qualifications Experience within the consumer finance, lending, banking, or broader financial services industry. Experience serving as a liaison between business stakeholders and technical teams, translating business needs into functional requirements and coordinating implementation efforts. Experience supporting regulatory reporting, compliance activities, and internal or external audit functions. Working knowledge of SQL sufficient to understand database structures, interpret queries, validate data, and participate in technical discussions. Familiarity with accounting and financial reporting processes. Experience working with data reporting, business intelligence, and operational analytics initiatives. Project management or business analysis certifications such as PMP, CAPM, CBAP, PMI-PBA, Lean Six Sigma Green Belt, or Lean Six Sigma Black Belt. Core Competencies Business Analysis Business Process Analysis & Improvement Requirements Gathering & Documentation Project Coordination Cross-Functional Collaboration Stakeholder Relationship Management Regulatory Compliance & Audit Support Business Process Documentation Technical Documentation Data Analysis Critical Thinking & Problem Solving Organizational Excellence Continuous Improvement Success in This Role Success in this role means becoming the trusted bridge between business stakeholders, technical teams, and the organization's banking partner. The Operations Business Analyst will drive successful cross-functional initiatives by ensuring business requirements are clearly defined, accurately documented, effectively communicated, and successfully implemented. This individual will play a critical role in improving operational efficiency, supporting compliance and audit activities, strengthening reporting processes, and helping the organization continuously improve its products, systems, and business operations. PI2fc-8025

Job Description Job Description ASSIGNMENT RESPONSIBILITIES Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so. Provide technical advice and recommendations to Test and Energization (T&E) construction, operations and maintenance, and Project Management personnel, as well as design engineers and field System Protection Control (SPC) and Power System Control (PSC) staff. Provide technical support for testing and test documentation in the field. Review engineering designs to maintain conformance to existing policies and standards for installation of communications and fiber optic systems. Prepare accurate as built drawings for communications and fiber optic systems for review and approval by BPA manager / lead engineer. Prepare fiber optic system test summary reports for maintenance personnel for review and approval by BPA manager / lead engineer. With oversight from BPA manager / staff, coordinate the overall system acceptance testing of the Fiber Optic installations for the T&E Group during all aspects of the construction activities from planning, project management, to construction management, through energization, which includes facilitating communication and scheduling of fiber optic splicing, and crews associated with substation and line projects, internal electrical crews or contract electrical crews. Perform analysis of final fiber installations to be released for operational traffic and brief the emergency restoration coordinator regarding any and all pertinent data for the BPA restoration plan. Perform fiber Optical Time Domain Reflectometry (OTDR) testing of fiber optic reels. Perform fiber OTDR testing and fiber characterization testing of fiber optic plant installations to verify installations meet BPA specifications. Prepare various progress and status reports, test equipment requests and work-vehicle requirements for review and approval by BPA manager / lead engineer. REQUIREMENTS Education & Corresponding Experience (required on matrix) Associate's or Bachelor's Degree in engineering technology, mathematics, computer science, engineering technician, or related field is preferred. With an applicable Bachelor's Degree, 10 years of experience in a technical/engineering environment is required. With an applicable Associate's Degree, 12 years of experience in a technical/engineering environment is required. Without a degree, 14 years of experience in a technical/engineering environment is required. Required Technical Skills & Experience (required on matrix) 8 years of directly related practical work experience performing fiber characterization or OTDR testing and reporting test results. Working knowledge of Microsoft Office Suite (Outlook, Excel and Word). Preferred Skills & Experience (optional on matrix) Knowledge of engineering concepts, principals, and practices applicable to components and facilities found on a regional transmission system. Additional Requirements (not required on matrix) Valid U.S. Driver's License is required.

Position Summary The Operations Business Analyst serves as a key liaison between business stakeholders and technical teams to support operational initiatives, regulatory reporting, compliance activities, and business process improvements. This role is responsible for gathering and documenting business requirements, coordinating cross-functional projects, analyzing existing processes, and helping implement solutions that improve operational efficiency and regulatory compliance. This role also serves as a liaison for coordinating reporting requirements, audit requests, and operational initiatives between the organization and its banking partners, ensuring regulatory obligations and business objectives are met accurately, efficiently, and on time. The ideal candidate is highly organized, detail-oriented, and comfortable working with stakeholders across Compliance, Accounting, Operations, Information Technology, Data Analytics, and external banking partners. This individual will possess strong analytical, communication, and project coordination skills and be capable of translating complex business needs into clearly documented requirements and actionable project plans. Key Areas of Focus Business & Systems Requirements Gathering Business Process Analysis & Continuous Improvement Cross-Functional Project Coordination Consumer Finance Product Support Compliance & Audit Support Support of Operational Reporting & Data Analysis efforts Business Process & Technical Documentation What You'll Do Serve as the primary point of coordination among Compliance, Accounting, Operations, Information Technology, Data Analytics, to facilitate business initiatives, regulatory reporting, system enhancements, and audit activities. Gather, analyze, document, and validate business requirements for: Regulatory and compliance reporting Internal and external audit requests Operational initiatives System enhancements Process improvements Business reporting Serve as the primary coordinator between cross-functional groups for reporting requirements and audit requests received from the company's banking partner, ensuring timely and accurate completion of recurring daily, monthly, quarterly, and annual deliverables, as well as ad hoc requests. Analyze business processes and identify opportunities to improve efficiency, accuracy, controls, and automation. Create and maintain process maps, workflow documentation, business requirements documents, standard operating procedures, and other technical documentation. Facilitate meetings with business stakeholders to define requirements, resolve issues, and communicate project status. Partner with Information Technology and Data teams to translate business requirements into system enhancements and reporting solutions. Develop and maintain documentation supporting consumer finance products, operational workflows, accounting processes, compliance requirements, and reporting procedures. Assist with user acceptance testing (UAT), solution validation, and implementation of new processes and system enhancements. Build strong working relationships across the organization and serve as a trusted resource for cross-functional initiatives. What You'll Bring: Required Qualifications Bachelor's degree in Business Administration, Accounting, Information Systems, Project/Change Management, or a related field, or equivalent professional experience. Experience in business analysis, business systems analysis, project coordination, operations, or process improvement. Strong analytical and problem-solving skills with the ability to evaluate complex business processes. Excellent written and verbal communication skills with the ability to communicate effectively with both technical and non-technical audiences. Exceptional organizational skills and attention to detail. Ability to manage multiple priorities and projects simultaneously in a fast-paced environment. Experience documenting business requirements, workflows, business processes, and standard operating procedures. Proficiency with Microsoft Office, particularly Excel, Word, Visio, and PowerPoint. Experience using project management and collaboration tools such as Microsoft Project, Jira, or Asana. Familiarity with relational databases and general data management concepts. Preferred Qualifications Experience within the consumer finance, lending, banking, or broader financial services industry. Experience serving as a liaison between business stakeholders and technical teams, translating business needs into functional requirements and coordinating implementation efforts. Experience supporting regulatory reporting, compliance activities, and internal or external audit functions. Working knowledge of SQL sufficient to understand database structures, interpret queries, validate data, and participate in technical discussions. Familiarity with accounting and financial reporting processes. Experience working with data reporting, business intelligence, and operational analytics initiatives. Project management or business analysis certifications such as PMP, CAPM, CBAP, PMI-PBA, Lean Six Sigma Green Belt, or Lean Six Sigma Black Belt. Core Competencies Business Analysis Business Process Analysis & Improvement Requirements Gathering & Documentation Project Coordination Cross-Functional Collaboration Stakeholder Relationship Management Regulatory Compliance & Audit Support Business Process Documentation Technical Documentation Data Analysis Critical Thinking & Problem Solving Organizational Excellence Continuous Improvement Success in This Role Success in this role means becoming the trusted bridge between business stakeholders, technical teams, and the organization's banking partner. The Operations Business Analyst will drive successful cross-functional initiatives by ensuring business requirements are clearly defined, accurately documented, effectively communicated, and successfully implemented. This individual will play a critical role in improving operational efficiency, supporting compliance and audit activities, strengthening reporting processes, and helping the organization continuously improve its products, systems, and business operations. PI89817c8dccbd-8025

Job Description Job Description TRIGO Global Quality Solutions is seeking to fill a night shift Material Coordinator Position in Greer, SC. Pay rate is $21.00/Nights Overall Purpose Ensure effectiveness of material flow and throughput maximizing efficiency to meet shipping and receiving schedules along with customer demand. Support and contribute to the company Quality Policies and QMS Reports to Site Supervisor/Containment Supervisor Responsibilities Client relationship & Business development Create and maintain customer information, part numbers, standard packs, SAP Inventory Create cycle counts Ensuring clear and transparent communication with all clients Establish electronic folders for each customer, recording all shipping and receiving events Liaison with customer as required Expedite parts in need of immediate analysis to customer Operations Count all in-house material daily and balance inventory system Investigate discrepancies immediately and resolve Record all rejects by supplier and part number Maintain and organize quarantine area, balance weekly Conduct ongoing audits of effectiveness of work being performed Return or dispose of material at an established period or at the end of the mission Coordinate new material arrival and timing of completion Demonstrates commitment to reduce the risk of workplace accidents Must comply with local and company Health & Safety legislation, laws, and policies Organization & management Ensures all site personnel receive corporate communications Monitor materials with regards to buffers being established and expedites being arranged Create and maintain a 6S working environment Assist with inquiries from internal and external staff; TRIGO and customer Provide all information to assist with quoting rework, standard pack, container and sub-container, and daily usage Technical Update daily system entries in company and Customer portals Maintain Inventory current and up to date status Other Placing material orders on Quality Alerts, including prioritizing the material to be processed Assisting the Senior Lead and Supervisor in ordering supplies for the cage area Managing the movement of materials, including scanning and forklifting Communicating any inventory discrepancies to Senior Lead, Supervisor and the relevant Customer personnel Completing call down and demand reports daily Splitting rejected materials in the SAP system Processing the materials disposition and obtaining scrap authorization if required Any other duties as assigned Knowledge, skills, abilities Hard Skills Proficiency in English Computer skills - Microsoft Office (Excel basics proficiency) and Outlook Ability to lift/ move 50 lbs. Writing work instructions Values and Attitude Global team spirit Team player Caring for people Open-minded Excellence Reactive Resilient to pressure Rigorous Customer focus Client oriented Reliable & trustworthy Flexible Initiative Autonomous Innovative Daring Work experience 1+years of work experience in a materials / logistic - focus w/SAP 1+ year in Quality related position preferred Education background High School Diploma or Equivalent About TRIGO Global Quality Solutions Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training. The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries. TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability. TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted. Job Posted by ApplicantPro

Job Description Job Description AVL and Technology Coordinator Part-Time 20 Hours per Week Position Summary The AVL and Technology Coordinator oversees the church's audiovisual, livestreaming, and technology systems to support worship services, educational programs, concerts, and special events. This position coordinates and trains volunteers, manages worship production workflows, maintains streaming and presentation systems, and provides general technology support for church staff. Key Responsibilities 1. Worship Production and Audiovisual Technology Prepare and manage worship presentations in ProPresenter, incorporating graphics provided by the church's graphic designer. Coordinate livestream production, including cameras, lighting, slides, and streaming operations. Schedule, train, and support volunteers serving as lightboard operators, slide operators, camera operators, and livestream technicians. Schedule worship services in Resi and manage Resi Studio and associated streaming services. Prepare lighting schedules and scripts, as well as livestream schedules and production scripts. Coordinate soundboard technicians and submit payment information to the appropriate staff member. Set up audiovisual equipment for baptisms, memorial services, communion, and other worship needs. Coordinate dress rehearsals for choir events, concerts, and special productions. Provide audiovisual support for Wednesday morning Bible study, including slides, sound, and livestreaming. Attend weekly Tuesday worship-planning meetings. 2. Video Production and Digital Content Edit sermon recordings and publish them to the church's YouTube channel. Add closed captions to sermon videos to improve accessibility. Produce promotional videos for worship, ministries, concerts, and special events. Use appropriate video-editing software, such as Adobe Premiere Pro or DaVinci Resolve. Support video and livestream production for concerts and other church events. 3. Sunday Worship and Special Events Provide onsite audiovisual and technology support for Sunday morning worship. Ensure worship production systems are prepared, tested, and operational before services begin. Coordinate volunteer coverage and technical preparation for special services, concerts, and other church events. Schedule and Work Hours This is a part-time position averaging 20 hours per week. Sunday mornings: 8:00 a.m.-12:00 p.m. Tuesdays: Attend weekly worship-planning meeting. Additional hours: Scheduled throughout the week for preparation, video editing, technology support, volunteer coordination, rehearsals, and special events. Some evening or weekend hours may be required for concerts, memorial services, rehearsals, and other special events. The weekly schedule should be coordinated with the supervisor to ensure that responsibilities remain within the position's expected hours. Qualifications Experience with audiovisual production, livestreaming, and presentation software. Familiarity with ProPresenter and livestreaming platforms; experience with Resi is desirable. Experience operating or coordinating sound, lighting, and video systems. Video-editing experience, preferably with Adobe Premiere Pro, DaVinci Resolve, or comparable software. Strong organizational and communication skills. Ability to recruit, schedule, train, and support volunteers. Demonstrated troubleshooting skills and comfort providing basic computer and network support. Ability to work collaboratively with pastors, musicians, staff, and volunteers. A service-oriented approach and appreciation for the role of technology in worship and congregational life. Reporting Relationship Reports to the designated church supervisor and works collaboratively with pastoral staff, the Minister of Music, the Communications Director, worship volunteers, and other ministry leaders.

Job Description Job Description A little bit about us: APG is an independent new-model label and music publisher. Led by veteran music executive Mike Caren, APG is a well-funded label / publisher with the agility of an indie and the muscle of a major. The company is fast paced, creative, and very close to the artists and writers. It's a place for fast-moving but thoughtful and hardworking up-and-comers, determined to make a significant mark on the industry. We are looking for an AI & Tech Coordinator to develop automations across the company, champion our AI initiatives, and be the point of contact for data and IT needs. TITLE: AI & Tech Coordinator REPORTS TO: SVP of Operations LOCATION: Los Angeles, CA What kind of person are you? Someone who is up on the latest AI usages and platforms Knows how to code and has a general interest in engineering Great at multi-tasking and seeing projects through from start to finish Strong at workflow automations Proactive with strong timer management skills Key Responsibilities Operates as APGs core coder and internal tech engineer. Partners with various departments to build sustainable workflow automations and AI improvements. Acts as APGs data regulatory and compliance monitor, and builds our data governance processes. Maintains and monitors internal data systems, including checking logs and data process runs to ensure accurate data and completion. Identify core AI agentic needs and builds various AI agents for APG departments. Flag any potential data problems from providers like Luminate. Add updates to the internal tool as requested by the CEO and SVP of Operations. Develop automations across the record label to improve efficiency. Be the point of contact with outside data providers (Chartmetric, Luminate, and monitor schema changes). Develop new ways to use existing and new brokered data to gain an edge. Operate as the company's high-level IT support, including the secure back up of data files. Champion best security, tech, and AI procedures and educate the company. Run Snowflake queries. Keeps track of APGs AI subscriptions. Requirements Minimum 1-2 years of tech experience Experience with Claude, Open Claw, Chat GPT, Microsoft Copilot, Grok, Gemini and other GenAI Efficient in Microsoft Office, Google Workspace, and Mac OS Music business experience Beneficial Experience Adobe, Box, Frame IO, NetSuite, Zoho Education College degree preferred Why join us? We are at the heart of the music business and launch more successful music careers, for artists & executives alike, than most of the industry. We have a fast-paced, exciting, and creative environment that is oriented for growth and career development. APG is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law. We will consider for employment all qualified Applicants, in a manner consistent with the requirements of applicable state and local laws.

Job Description Job Description About Us: Stimulus Technologies is a leader in technology services, dedicated to bridging the digital divide in underserved communities. With operations across California, Missouri, Nevada, New Mexico, and Oregon, we deliver high-speed, reliable connectivity that transforms lives and businesses. We also offer IT, VoIP, and CyberSecurity services to a range of clients. Position Overview As the Permit Coordinator , you keep fiber deployment projects on schedule by handling the day-to-day work of the permitting process: preparing and tracking applications, following up with agencies, maintaining mapping and trackers, and coordinating with field teams and the engineering firm. The permits you help move through the pipeline clear the way for Stimulus's BEAD-funded fiber builds across rural Missouri. You'll work under the direction of the Permitting Manager, executing the standards and processes they establish while flagging issues, rejections, and bottlenecks before they slow a project down. For the right candidate, this is a hands-on execution role with a clear path to grow into greater ownership over time. If you're organized, detail-oriented, and looking to build a career in telecom or utility permitting, this is a strong place to learn the function from the ground up alongside an experienced Permitting Manager. Essential Functions Project Startup Gather and document permitting requirements for each entity and project as directed by the Permitting Manager. Support the Permitting Manager in building and maintaining working relationships with permitting agencies. Assist in establishing permitting deliverable requirements in coordination with the internal and external engineering teams. Create and update the permitting submittal schedule and tracker for assigned projects. Help develop and maintain the list of permits required for each project or sub-project. Create and update permitting boundary and constructability maps for the field teams. Maintain permitting trackers required for each assigned project. Apply permitting QC checklists to submittals to uphold quality and consistency. In-Process Permitting Communicate with permitting agencies regarding routine status updates and projected approval dates. Conduct regular follow-up with agencies to keep permits moving through the approval pipeline. Prepare permitting packages, applications, and supporting documentation for the Permitting Manager's review before submission. Submit completed, approved permitting packages to agencies. Update permitting mapping on a regular basis for accuracy and validity. Maintain and update permitting trackers and spreadsheets for completeness. Coordinate with the field team and the engineering firm to gather information missed during field staking. Flag permitting rejections to the Permitting Manager and document the details for root-cause review. Provide regular status updates to the Permitting Manager on assigned permits and projects. Assist in processing invoices from pole owners and permitting agencies. Tally poles against application areas to support invoice review and payment coordination. Assist in preparing make-ready estimates and pole application submittals for the Permitting Manager's approval. Support the Permitting Manager with permitting activity details needed for state and federal grant program reporting. Post-Approval Distribute licenses and approvals from agencies to the field team promptly upon receipt. Update mapping and spreadsheets upon new approvals and transmit to the field team and Project Manager. Contact permitting agencies or applicable bodies to confirm completion of construction on each permit as required. Assemble and archive permit closeout documentation. Education and Experience Required High school diploma or GED; associate or bachelor's degree preferred. 1+ years of experience in permitting, right-of-way administration, or utility/telecom construction support. Working familiarity with GIS or mapping software. Proficiency with Microsoft Office Suite. Strong organizational skills with the ability to track multiple permits and deadlines simultaneously. Clear written and verbal communication skills for agency and internal correspondence. Valid driver's license. Preferred Exposure to right-of-way, railroad, DOT, or municipal permitting workflows. Familiarity with pole attachment licensing and make-ready coordination. Experience with fiber-to-the-home (FTTH) or FTTP deployment projects. Familiarity with permitting tracking tools such as Quickbase, Vetro, or Omnia. Basic awareness of NEPA, NHPA and Section 106, or tribal permitting processes. Alignment with Core Values At Stimulus Technologies, our core values define how we work. The ideal candidate will demonstrate: Driven to Grow - Continuously seeks to develop professionally, stays current with industry practices, and pushes to improve processes and outcomes. See a Need - Fill a Need - Proactively identifies gaps, obstacles, or opportunities and takes action without waiting to be asked. Elevate Others - Shares knowledge freely and actively contributes to a positive and collaborative work environment. Extreme Ownership - Takes full accountability for results, decisions, and mistakes; does not deflect blame or make excuses. Celebrate Success - Recognizes the contributions of teammates and fosters a culture where wins are shared. Stimulus Technologies is an equal opportunity employer. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Job Description Job Description Position Title: Program Manager RHS- LaPorte County Description POSITION PURPOSE: The program manager is responsible for ensuring that participants' needs are being met to the highest standard in the following areas including but not limited to medical, financial, social and emotional. The program manager is also responsible for the overall personnel management of quality Direct Support Professionals and support staff who are committed to carrying out Paladin's mission WORK CONDUCT: Maintains a positive and enthusiastic attitude. Works harmoniously and effectively with staff and the public. Arrives to work on time. Keeps work space clean and organized. Stays awake and alert while on work time. Works a flexible schedule including evenings and weekends as assigned. Works the full hours per week for the position. Effectively works under stressful situations with problem customers ESSENTIAL FUNCTIONS: Maintains a positive and enthusiastic attitude. Ensures service operations, processes and staff practices promote maximum participation of the individuals receiving services. Leads the development of staff in relation to identifying and understanding client needs. Promotes a culture of continuous improvement among staff by establishing quality systems and processes that are established and adhered to properly. Be available on an on-call basis as appropriate; will work with other residential supervisors, case managers and respite manager to develop on-call strategies. Monitor key performance indicators and business plan objectives. Manages the forecasting, establishment and maintenance of appropriate staffing structures and levels to meet service delivery requirements. Promotes the work of Paladin and the needs of persons with disabilities through attendance at various community events, and develops appropriate networks within the wider community. Supervises assigned staff positions, enforces agency policies and procedures, and conducts performance evaluations Attends necessary meetings, in-services, and professional development activities. Responsible for making sure that all required program staff and volunteer training is completed based on all applicable standards, guidelines and agency requirements by approved trainers. Coordinates and communicates services with appropriate agency staff, external agency. Works closely with assigned Program Managers to insure proper service delivery. Follows all agency policies and procedures regarding the use and release of confidential information and confidential protected health information. Complies with Paladin human resource and fiscal policies, Employee Handbook, county, state and federal laws and regulations as they relate to Paladin, Inc. Shall perform any other job related function as assigned. CASE MANAGEMENT: Ensures the atmosphere is therapeutic provides optimal growth for individuals, and preserves individuals dignity and self-worth Schedule, lead, and participate in interdisciplinary team meetings, while assuring continuity between services. Ensure timely reporting is completed for internal/external reportable incidents. Ensures timely and thorough communication in regard to participants care with interdisciplinary team. Maintains up to date records and reports and general case management procedures in compliance with funding sources, CARF, and agency requirements. Develops and implements individualized program plans (ISP's) with each consumer assigned a case load. Communicates directly with families, guardians, case managers/service coordinators in a manner that encourages the continued growth and happiness of participants. Promotes a positive, cooperative relationship with day programs or other support services. Assures proper implementation of participants' plan including but not limited to (dietary, high risk, behavioral etc.). Monitors participants financials by regularly checking participants' cash on hand, bank statements, and coordinate individuals spend down as appropriate. Works closely with eligibility specialist to ensure ongoing benefits are maintained including but not limited to (Medicaid, social security, etc.). Verbally report, investigate, complete written reports and follow up on all aspects of individual abuse, neglect, exploitation cases with prescribed time frames. PERSONNEL MANAGEMENT: Know and assure implementation of all organization policies and procedures. Ensure accessibility to staff as needed to provide guidance and instruction. Ensure employees are adequately trained on an as needed basis in all areas of program implementation including but not limited to (client specific, financials, medication administration, program specific, etc.). Complete disciplinary action and termination actions of program staff in consultation with supervisor and Human Resources Department. Provide thorough, complete, and timely on-site orientation to new employees. Provide coaching and development of all employees. Monitor staff development and conditions of employment (including agency wide trainings and various compliance items. Monitor and audit employee time reports in accordance with payroll deadlines. Authorize overtime and mileage expense for employees within assigned budgets. Approve time cards while assuring accuracy of pay and benefit category. Develop and implement core schedules for employees according to the needs of individual and requirements of the program. If unable to find adequate staff to fill a shift, program manager may need to perform direct support professional responsibilities. Conducts annual and as needed performance evaluations. OVERALL: Ensure timely completion of job duties. Effectively contributes to problem solving and developing new processes and procedures, in response to changing customer service expectations and system wide goals. Effectively communicates to staff and customers verbally and in writing. Effectively contributes to the work and success of the team. Report, acknowledge, and resolve complaints from outside contacts. TECHNOLOGY: Effectively uses the following equipment: Laptops, desktops, or other computer equipment Printer, copier, fax, scanner, etc. Mobile Devices External storage devices Effectively learns and uses integrated library software, Microsoft Office Suite, google apps for work, open source office software, and Active Directory Effectively uses the internet Effective learns and uses email. Effectively learns and uses social media and apps as appropriate. PHYSICAL: While performing the duties of this job, the employee is regularly required to use hands to: handle or feel objects, tools, or controls; reach with hands and arms; talk or hear; smell. The employee is occasionally required to sit, stand, walk, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally life and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. The employee must be able to perceive, initiate, or respond to fire alarms, warning sirens, and telephone system all call messages in a calm, rational manner, making sure that the other employs and patron are safe and out of the building. While performing the duties of this job, the employee may be exposed to room temperature changes. While performing the duties of this job, the employee may be exposed to noise levels that are low to moderate Qualifications KNOWLEDGE AND SKILLS: Strong communication skills (both written and oral). Ability to independently organize time and duties to conduct the daily, weekly and monthly responsibilities of residential services Ability to synthesize data in client records to develop and implement appropriate and relevant habilitation plans and work adjustment training techniques. COMMUNICATION SKILLS: Ability to communicate effectively and persuasively (verbally and in writing) with a wide range of stakeholders. TOOLS AND EQUIPMENT: Basic computer skills. COGNITIVE REQUIREMENTS: Ability to analyze data, program related issues and needs to facilitate planning and staff and program development. Ability to work with a variety of individuals and agencies to effectively and efficiently coordinate services. Work with minimal supervision. Ability to handle multiple tasks and/or demands of one's time from others. Ability to work as a team member to facilitate service delivery. Patience and diplomacy when dealing with difficult clients, staff, and other agencies. Ability to handle stress. Ability to train staff in their various job duties. EDUCATIONAL AND EXPERIENCE REQUIREMENTS: Direct supervisory experience within a residential setting for persons with disabilities required. . click apply for full job details

Job Description Job Description POS (Point of Sales) Coordinator - IT Hardware Deployment & Store Technology Support Onsite Columbus, OH We are seeking a detail-oriented IT Hardware Deployment & Store Technology Support Specialist to support technology initiatives across retail locations. This role is responsible for preparing, configuring, testing, deploying, tracking, and maintaining store technology assets while supporting both day-to-day operational requests and large-scale technology projects. The ideal candidate enjoys hands-on hardware work, is highly organized, and has experience supporting enterprise technology environments. This is an excellent opportunity for someone looking to build experience within a large retail IT organization while contributing to critical store technology initiatives. What You'll Do As part of the Store Technology team, you will support hardware deployments and lifecycle management for retail store technology across North America. Responsibilities include: Process service requests and work orders using ServiceNow. Support steady-state break/fix requests for retail technology. Coordinate technology activities for Real Estate Project Delivery (REPD) including store openings, remodels, relocations, and Move-Add-Change (MAC) requests. Prepare and deploy technology for enterprise project initiatives, including the OMS BOPIS Printer Project. Build, configure, image, stage, and test retail technology hardware prior to deployment. Assemble hardware kits for store installations and technology refreshes. Receive, inventory, and validate incoming hardware shipments. Perform quality assurance testing on new and refurbished equipment. Troubleshoot hardware issues and verify equipment functionality before deployment. Manage asset tracking throughout the complete hardware lifecycle. Coordinate hardware refurbishment, redeployment, retirement, and environmentally compliant disposal. Maintain accurate inventory records and update asset management systems. Ensure documentation and ticket updates remain accurate and current. Technologies You'll Support This position supports a variety of retail technology, including: Point-of-Sale (POS) Registers Tablets and Mobile Devices Back Office Computers Network Switches Routers Store Servers Wireless Infrastructure Receipt and BOPIS Printers Phones and Telecommunications Equipment Qualifications Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred; equivalent experience considered. 1-3 years of IT support, hardware deployment, asset management, desktop support, or technical operations experience. Experience using ticketing systems such as ServiceNow (preferred). Familiarity with hardware deployment, imaging, staging, and asset tracking. Basic understanding of networking concepts including switches, routers, and wireless devices. Experience supporting retail technology or enterprise hardware environments is a plus. Comfortable lifting and moving computer equipment as needed. 100% onsite position Monday-Friday, 8:00 AM-5:00 PM

At RCC Service Group, we support the people, processes, and operations that help our family of companies succeed (River City Construction, MR Mason, A&H Steel, and other subsidiaries). Through collaborative shared services, we provide the resources and expertise that allow our teams to focus on delivering exceptional results. We are seeking a highly organized, detail-oriented New Work & Pursuits (NW&P) Coordinator to support our estimating & preconstruction operations. This position plays an important role in coordinating construction bids, managing project documentation, maintaining estimating databases, and ensuring our teams have the information and resources needed to successfully pursue new work. The ideal candidate thrives in a fast-paced, team-oriented environment, takes pride in accuracy and organization, and can effectively manage multiple priorities and deadlines. What You'll Do Pursuit Setup & Document Control Receive approved pursuits from the New Work & Pursuit Specialist; create standardized project folders, milestone dates and active pursuit records; maintain and distribute the weekly bid schedule. In coordination with New Work & Pursuit Specialist obtain drawings/specifications, manage electronic plan rooms, issue solicitations, distribute addenda and verify current documents are available to estimating teams. Coordinate reproduction, printing and plan-room vendors; organize bid books, closeout files and historical archives. Maintain bid-results distribution and archival standards in partnership with the New Work & Pursuits Administrator. Subcontractor & Supplier Coordination Maintain subcontractor/supplier contacts, trade classifications, service territories and registration records. Build and update invitation lists with estimator direction; track invitations, responses, addenda acknowledgments and outreach. Coordinate bid-day phone coverage, quote receipt/routing, staff logistics and timely distribution to the assigned estimating team. Maintain bid results, win/loss records and historical pursuit archives; coordinate estimating database updates under the dedicated database administration responsibilities. Estimating Database & Historical Cost Management Maintain subcontractor/supplier contacts, trade classifications, service territories and registration records. Build and update invitation lists with estimator direction; track invitations, responses, addenda acknowledgments and outreach. Coordinate bid-day phone coverage, quote receipt/routing, staff logistics and timely distribution to the assigned estimating team. Maintain bid results, win/loss records and historical pursuit archives; coordinate estimating database updates under the dedicated database administration responsibilities. Administrative Support Oversee all Estimating support services duties and monitor RCC plan room processes. Maintain historical project Win/Loss data. Bid day coordination of staff, phone coverage, incoming quotes, quote distribution, and bid lunch order. Obtain all supplies and printer services for estimating department. Organize bid books, archive, and maintain archived bid books in library. Estimating Database Administration & Historical Cost Management Own day-to-day administration of RCC estimating reference workbooks, including unit price, historical cost and labor productivity, general conditions, and project square-foot cost databases. Enter and organize approved source data in Excel by RCC account code, maintaining consistent units, dates, project identifiers, cost categories and source references. Coordinate receipt of estimate summaries, bid tabs, project closeout costs, labor hours, quantities and general conditions information from estimators, project teams and the Estimating Administrator. Check incoming data for missing fields, duplicate entries, inconsistent account codes, unit-of-measure conflicts and apparent anomalies; refer technical discrepancies to the assigned estimator. Maintain separate historical source records and approved estimating benchmarks; publish benchmark changes only after documented estimator or senior estimator approval. Maintain workbook access controls, version history, archived source files, update logs and standardized intake templates; provide monthly status reports on pending updates and approvals. Schedule database maintenance around critical bid periods and maintain written procedures to enable Estimating Administrator backup coverage. This role is expected to be cross trained for coverage of the NW&P Specialist which includes responsibilities of bid forms & opportunity tracking support. Our Values At RCC Service Group, our work is guided by four core values: Integrity, Excellence, Relationships, and Innovation. We believe in doing the right thing, delivering quality work, building meaningful relationships, and continuously finding better ways to serve our teams and clients. What We're Looking For Required Qualifications High school diploma or equivalent. Strong organizational skills with exceptional attention to detail. Proficiency in Microsoft Office, particularly Excel, Word, and Outlook. Ability to manage multiple projects, shifting priorities, and time-sensitive deadlines. Strong written and verbal communication skills. Ability to work independently while collaborating effectively with multiple departments and team members. Commitment to maintaining confidentiality and handling sensitive business information appropriately. Preferred Qualifications 1-5 years of experience in construction administration, estimating support, project coordination, document control, or a related role. Familiarity with construction drawings, specifications, bid processes, and subcontractor coordination. Experience using electronic plan rooms, construction bid management platforms, or estimating software. Experience maintaining Excel-based databases, tracking reports, or historical cost information. Familiarity with construction opportunity tracking platforms, such as Dodge Construction Network. What Makes You Successful You're organized. You enjoy creating structure, maintaining accurate records, and keeping projects moving forward. You're detail-oriented. You recognize that accuracy matters, especially when coordinating deadlines, bid documents, and estimating information. You're proactive. You anticipate needs, communicate early, and take ownership of your responsibilities. You're collaborative. You enjoy supporting others and building relationships across teams and departments. You're adaptable. You can shift priorities, learn new systems, and remain effective in a deadline-driven environment. You're improvement-minded. You look for opportunities to streamline processes and make work more efficient. PI08ab080a2a56-2566

Why join UCS? Since 1958, United Counseling Service (UCS) has been dedicated to providing exceptional care and support to individuals and families in our community. Through a wide range of programs, services, and educational opportunities, we strive to meet the diverse needs of those we serve. Our team includes professionals from various fields, including administration, clinical services, nursing, education, case management, psychiatry, and direct support, working across 17 facilities throughout Bennington County.As a proud affiliate of Vermont Care Partners -a statewide network of 16 non-profit community-based agencies-we deliver comprehensive mental health, substance use, and intellectual and developmental services across Vermont. We are currently seeking compassionate, motivated team players to join us in making a positive impact and building a stronger community. UCS Offers Generous Benefits Competitive pay Generous paid time off Medical, dental, and vision insurance Retirement plan with employer match Employer paid life insurance Employer paid short term and long-term disability insurance Employee Assistance Program Career development opportunities Free clinical supervision towards licensure Loan repayment and tuition assistance program Award winning worksite wellness program An inclusive workplace supported by an active Diversity, Equity, Inclusion, and Belonging committee. Rewarding experience making a difference in the community. We believe a dynamic and inclusive workforce will strengthen our organization and enhance the services we provide. Therefore, it is our goal to hire a diverse workforce and cultivate a culture where our employees feel accepted and included, hold a valued place within our organization and are equally able to contribute to their fullest extent, assisting in fulfilling our mission of building a stronger community. Under the direction of the Assistant Director of Developmental Services (DS), the Program Manager is responsible for the oversight of the clients and effective operation of the Staffed Living program. This leadership role includes providing strategic guidance, mentorship, and support to Program Coordinators. The Program Manager oversees the day-to-day operations, including supervision of staff, coordination of client services, residential household management, and housing placements. They are responsible for ensuring that all services are delivered in compliance with applicable regulations, policies, and best practices. This position plays a key role in maintaining high standards of care and promoting the independence and well-being of all individuals served. ESSENTIAL DUTIES AND RESPONSIBILITIES The Program Manager provides administrative supervision to Program Coordinators and is responsible for monitoring the quality and effectiveness of services delivered across programs. This role ensures compliance with agency policies and procedures and is responsible for completing annual performance evaluations for supervised staff. The Program Manager actively participates in the recruitment and interview process for new hires, in collaboration with Program Coordinators, and identifies training needs to support staff development. They are responsible for coordinating and maintaining documentation related to staff training, and for delivering supervision through individual meetings, group sessions, and role modeling. HOUSING SOLUTIONS AND CRISIS SUPPORT The Program Manager works closely with community members, service providers, and local landlords to address housing-related challenges for individuals served by the Developmental Services programs. In collaboration with Program Coordinators, the Manager helps secure safe and appropriate housing for clients, supports client self-advocacy, and maintains consistent communication with guardians and other key stakeholders. During times of crisis or housing instability, the Program Manager provides strategic guidance and implements positive intervention strategies to support clients. They are responsible for problem-solving in complex situations, developing creative and individualized solutions, and ensuring that clients have access to the resources and support necessary to maintain stable housing and well-being. QUALITY ASSURANCE AND COMPLIANCE The Program Manager will ensure that documentation meet compliance standards. They will develop a tracking system to monitor the completion of required documentation and other organizational tools. They will develop and implement effective tracking systems to monitor the timely completion of required documentation and utilize organizational tools to support accuracy, consistency, and accountability across all reporting processes. NETWORKING AND CONSULTATION / EDUCATION The Program Manager provides support to the Program Coordinators in the coordination of services as needed and delivers or facilitates staff training as requested and needed. The Program Manager is responsible for implementing required training programs and ensuring staff compliance with training requirements. Additionally, they provide mediation and guidance to address staff concerns, resolving issues in collaboration with Program Coordinators to support a positive and effective work environment. INFORMATION MANAGEMENT, RECORD KEEPING, AND FISCAL MONITORING The Program Manager is responsible for completing a variety of clinical and administrative documentation related to billing, management information, and clinical purposes. They prepare reports as requested and regularly review management, outcome, and waiver budgets, advising the Division Director on any necessary adjustments. They ensure that monthly summaries are submitted accurately and on time. This role includes overseeing the timely and accurate completion of documentation by program staff, as well as fulfilling all required daily, weekly, and monthly reporting responsibilities. The Program Manager also monitors client and program records to ensure all files are accurate, complete, and compliant with agency and regulatory standards. ADDITIONAL DUTIES IN SUPPORT OF ORGANIZATION: The Program Manager will participate in the Developmental Services (DS) Emergency On-Call System, providing after-hours support as needed to ensure continuity of care and crisis response. In addition to the above, other duties as assigned. QUALIFICATIONS / EDUCATION / EXPERIENCE: EDUCATION and/or EXPERIENCE: Bachelors Degree; and two to four years of relevant management experience in a mental health setting or equivalent combination of related education, training and experience. CERTIFICATES/LICENSE/REGISTRATION: Valid driver's license and auto insurance. Compensation details: 0 Yearly Salary PI7f4dc7330eab-9705

Description: Put Your Marine Service Experience to Work in Boat Manufacturing! Boater's World Manufacturing Group is seeking an experienced, organized, and customer-focused Marine Parts & Warranty Coordinator to support our growing boat manufacturing operation and dealer network in Chocowinity, North Carolina. This position is responsible for coordinating marine warranty claims, researching and identifying replacement parts, processing dealer parts orders, and assisting dealers and boat owners with product-related service concerns. We're looking for someone who combines the customer service and organizational skills of an experienced Marine Service Writer or Service Advisor with a strong technical understanding of boat construction, marine systems, parts, and manufacturing processes. The ideal candidate will be comfortable speaking with dealers about service concerns, gathering information about repairs, researching parts, reviewing warranty documentation, and coordinating with internal departments to ensure issues are addressed accurately and efficiently. This position requires extensive marine industry experience, including hands-on knowledge of boatbuilding or boat manufacturing. The ability to read and interpret complete boat Bills of Materials (BOMs), identify individual components, and understand their applications is essential. If you have a strong background in marine service, parts, warranty administration, or dealership operations and enjoy helping resolve technical and service-related concerns, we'd like to hear from you. Essential Duties & Responsibilities Dealer Support & Service Coordination Serve as a primary point of contact for marine dealers and boat owners regarding warranty concerns, replacement parts, accessories, and product-related service questions. Communicate professionally with dealers by phone, email, and other established communication channels. Listen to service concerns, ask appropriate questions, and gather information needed to understand reported issues. Use marine service and boat manufacturing knowledge to help identify potential causes of concerns and determine appropriate next steps. Assist dealers with documenting service concerns, repair needs, and replacement parts requirements. Coordinate with Production, Engineering, Purchasing, and other internal departments to research and resolve product-related issues. Provide routine technical and product information within the scope of the position. Maintain consistent communication with dealers regarding open requests, warranty claims, and parts orders. Follow assigned inquiries through resolution, ensuring appropriate documentation and timely follow-up. Handle escalated or challenging dealer concerns professionally and communicate unresolved matters to management. Support positive, long-term relationships with our marine dealer network. Marine Parts Identification & Order Processing Read and interpret complete boat Bills of Materials (BOMs), model specifications, production records, and available technical drawings. Identify individual marine parts, components, assemblies, and their applications. Research part numbers, descriptions, model-year specifications, and component compatibility. Assist dealers with identifying correct replacement parts for warranty repairs, service work, and customer requests. Process dealer parts and accessories orders through Epicor ERP. Verify order accuracy, including part numbers, quantities, model applications, and shipping information. Communicate parts pricing, availability, lead times, and shipping updates to dealers. Coordinate with Purchasing, Inventory, Production, and suppliers to resolve parts availability or identification concerns. Research discontinued, substituted, or updated components to determine appropriate replacement options. Assist with resolving incorrect parts orders, missing components, and other order-related discrepancies. Maintain accurate records of parts inquiries, orders, and dealer communications. Warranty Claims & Administration Receive, review, and process marine manufacturer warranty claims in accordance with established company policies. Assist dealers with properly documenting warranty concerns and repair requests. Review submitted documentation, including repair descriptions, photographs, hull identification numbers (HINs), and supporting information. Identify missing or incomplete claim information and coordinate with dealers to obtain necessary documentation. Use marine technical knowledge to understand reported component failures, manufacturing concerns, and service issues. Coordinate with Engineering, Production, Quality, and other departments when additional technical review is required. Track warranty claims from initial submission through review and resolution. Communicate claim status, additional documentation requests, and approved next steps to dealers. Maintain organized and accurate warranty records within company systems. Assist with identifying recurring warranty concerns and communicate trends to appropriate departments. Escalate complex claims, unusual product concerns, or unresolved warranty matters to management. Marine Service & Technical Support Apply practical marine service knowledge to understand boat operation, maintenance, repairs, and common product concerns. Assist dealers with basic troubleshooting questions involving boat construction and onboard systems. Demonstrate working knowledge of marine electrical, plumbing, fuel, steering, and engine rigging systems. Review service descriptions and available technical information to help identify affected components. Assist with determining appropriate replacement parts and coordinating additional technical assistance when needed. Communicate technical information clearly to dealers, service technicians, and internal employees. Work closely with internal teams to research product specifications, manufacturing changes, and component applications. Support accurate documentation of service concerns and corrective actions. Help ensure dealers receive timely information needed to complete customer repairs. Communication, Documentation & Follow-Up Maintain accurate records of dealer inquiries, parts orders, warranty claims, and service-related communications. Track open requests and follow up with internal departments to help ensure timely resolution. Communicate expected timelines, parts availability, and next steps clearly and professionally. Prepare reports, spreadsheets, and other documentation related to warranty claims and parts activities. Identify recurring service, parts, or warranty concerns and communicate findings to management. Maintain confidentiality of dealer, customer, and company information. Assist with improving departmental processes, communication, and documentation. Support additional parts, warranty, and service coordination responsibilities as assigned. Requirements: Minimum of ten (10) years of professional experience in the marine industry. Hands-on experience in boatbuilding or boat manufacturing is required. Previous experience in marine service advising, service writing, parts operations, warranty administration, dealer support, or a closely related marine industry position. Strong working knowledge of boat construction, assembly processes, and component installation. Demonstrated ability to read and interpret complete boat Bills of Materials (BOMs) and accurately identify parts, assemblies, and their applications. Strong understanding of marine systems, including electrical, plumbing, fuel, steering, and engine rigging. Practical boating experience and familiarity with boat operation, maintenance, and common service concerns. Experience communicating directly with marine dealers, service departments, technicians, or boat owners. Ability to understand customer-reported service concerns and gather appropriate information for technical review. Strong organizational skills and ability to manage multiple warranty claims, parts orders, and service requests. Excellent written and verbal communication skills. Strong customer service skills and ability to handle challenging conversations professionally. Ability to research technical information, identify appropriate parts, and coordinate solutions. Strong attention to detail when reviewing service documentation, parts information, and warranty claims. Ability to maintain accurate records and consistently follow up on open issues. Proficiency with Microsoft Office and the ability to learn company ERP, parts, and warranty systems. Ability to work independently while collaborating effectively with internal departments. High school diploma or GED required. Ability to work full-time on-site in Chocowinity, North Carolina. Preferred Qualifications Previous experience as a Marine Service Writer, Marine Service Advisor, Parts Advisor, Warranty Administrator, or similar position. Experience working directly with marine dealerships or boat manufacturers. Previous experience administering marine manufacturer warranty programs. Experience processing marine parts and accessories orders. . click apply for full job details